Cvent Holding (CVT) 10-Q 3 Nov 22 2022 Q3 Quarterly report Financial data

Cover Page

Cover Page - shares	9 Months Ended
	Sep. 30, 2022	Oct. 28, 2022
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Sep. 30, 2022
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q3
Entity Registrant Name	CVENT HOLDING CORP.
Entity Central Index Key	0001827075
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Current Fiscal Year End Date	--12-31
Entity Filer Category	Accelerated Filer
Entity Common Stock, Shares Outstanding		484,647,072
Entity Shell Company	false
Entity Small Business	false
Entity Emerging Growth Company	false
Title of 12(b) Security	Common stock, par value $0.0001 per share
Trading Symbol	CVT
Security Exchange Name	NASDAQ
Entity File Number	001-39709
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	98-1560055
Entity Address, Address Line One	1765 Greensboro Station Place
Entity Address, Address Line Two	7th Floor
Entity Address, City or Town	Tysons
Entity Address, State or Province	VA
Entity Address, Postal Zip Code	22102
City Area Code	703
Local Phone Number	226-3500
Document Quarterly Report	true
Document Transition Report	false

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Current assets:
Cash and cash equivalents	$ 107,708	$ 126,526
Restricted cash	2,787	103
Short-term investments	2,854	538
Accounts receivable, net of allowance of $ 1.9 million and $4.5 million, respectively	76,000	112,251
Capitalized commissions, net	22,649	25,393
Prepaid expenses and other current assets	21,038	20,376
Total current assets	233,036	285,187
Property and equipment, net	14,617	15,334
Capitalized software development costs, net	100,293	108,851
Intangible assets, net	184,841	221,371
Goodwill	1,620,597	1,617,880
Operating lease right-of-use assets	22,124	28,370
Capitalized commission, non-current, net	21,489	22,999
Deferred tax assets, non-current	2,279	2,403
Other assets, non-current, net	5,941	3,684
Total assets	2,205,217	2,306,079
Current liabilities:
Current portion of long-term debt	0	0
Accounts payable	4,146	2,675
Accrued expenses and other current liabilities	75,370	79,827
Fees payable to customers	64,501	24,982
Operating lease liabilities, current	11,170	11,290
Deferred revenue	246,239	239,843
Total current liabilities	401,426	358,617
Deferred tax liabilities, non-current	16,717	16,695
Long-term debt, net	165,000	262,302
Operating lease liabilities, non-current	22,191	30,809
Other liabilities, non-current	8,097	8,200
Total liabilities	613,431	676,623
Commitments and contingencies (Note 13)
Stockholders’ equity:
Common stock, $0.0001 par value, 1,500,000,000 shares authorized at September 30, 2022 and December 31, 2021; 484,488,616 and 481,121,695 shares issued and outstanding as of September 30, 2022 and December 31, 2021, respectively	48	48
Additional paid-in capital	2,538,829	2,483,761
Accumulated other comprehensive loss	(14,362)	(2,746)
Accumulated deficit	(932,729)	(851,607)
Total stockholders’ equity	1,591,786	1,629,456
Total liabilities and stockholders’ equity	$ 2,205,217	$ 2,306,079

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Millions	Sep. 30, 2022	Dec. 31, 2021
Statement of Financial Position [Abstract]
Net of allowance	$ 1.9	$ 4.5
Common stock, par value	$ 0.0001	$ 0.0001
Common stock, shares authorized	1,500,000,000	1,500,000,000
Common stock, shares issued	484,488,616	481,121,695
Common stock, shares outstanding	484,488,616	481,121,695

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Income Statement [Abstract]
Revenue	$ 161,321	$ 134,058	$ 459,639	$ 374,159
Cost of revenue	63,011	50,635	184,772	140,479
Gross profit	98,310	83,423	274,867	233,680
Operating expenses:
Sales and marketing	42,869	37,161	131,787	99,069
Research and development	34,232	25,685	98,766	72,016
General and administrative	24,685	25,358	75,633	63,711
Intangible asset amortization, exclusive of amounts included in cost of revenue	12,170	12,757	36,484	38,721
Total operating expenses	113,956	100,961	342,670	273,517
Loss from operations	(15,646)	(17,538)	(67,803)	(39,837)
Interest expense	(1,857)	(7,546)	(7,054)	(22,717)
Amortization of deferred financing costs and debt discount	(157)	(938)	(734)	(2,823)
Loss on extinguishment of debt	0	0	(3,219)	0
Other income, net	1,094	1,864	1,979	6,135
Loss before income taxes	(16,566)	(24,158)	(76,831)	(59,242)
Provision for income taxes	1,667	1,968	4,292	5,294
Net loss	(18,233)	(26,126)	(81,123)	(64,536)
Other comprehensive loss:
Foreign currency translation loss	(6,513)	(2,001)	(11,617)	(2,347)
Comprehensive loss	$ (24,746)	$ (28,127)	$ (92,740)	$ (66,883)
Earnings Per Share, Basic	$ (0.04)	$ (0.06)	$ (0.17)	$ (0.15)
Earnings Per Share, Diluted	$ (0.04)	$ (0.06)	$ (0.17)	$ (0.15)
Weighted Average Number of Shares Outstanding, Basic	483,591,690	416,483,028	482,128,762	416,428,569
Weighted Average Number of Shares Outstanding, Diluted	483,591,690	416,483,028	482,128,762	416,428,569

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Income / (Loss)
Beginning balance at Dec. 31, 2020	$ 1,170,851	$ 42	$ 1,936,406	$ (765,528)	$ (69)
Beginning balance, shares at Dec. 31, 2020		416,303,325
Stock-based compensation expense	608		608
Net loss	(16,561)			(16,561)
Common stock issued under share-based compensation plans	319		319
Common stock issued under share-based compensation plans, shares		221,001
Common stock repurchased	(122)		(122)
Common stock repurchased, shares		(123,435)
Foreign currency translation loss	(621)				(621)
Ending balance at Mar. 31, 2021	1,154,474	$ 42	1,937,211	(782,089)	(690)
Ending balance, shares at Mar. 31, 2021		416,400,891
Beginning balance at Dec. 31, 2020	1,170,851	$ 42	1,936,406	(765,528)	(69)
Beginning balance, shares at Dec. 31, 2020		416,303,325
Net loss	(64,536)
Ending balance at Sep. 30, 2021	1,121,178	$ 42	1,953,613	(830,062)	(2,415)
Ending balance, shares at Sep. 30, 2021		416,483,028
Beginning balance at Mar. 31, 2021	1,154,474	$ 42	1,937,211	(782,089)	(690)
Beginning balance, shares at Mar. 31, 2021		416,400,891
Stock-based compensation expense	7,815		7,815
Net loss	(21,847)			(21,847)
Common stock issued under share-based compensation plans	200		200
Common stock issued under share-based compensation plans, shares		82,137
Foreign currency translation loss	276				276
Ending balance at Jun. 30, 2021	1,140,918	$ 42	1,945,226	(803,936)	(414)
Ending balance, shares at Jun. 30, 2021		416,483,028
Stock-based compensation expense	8,387		8,387
Net loss	(26,126)			(26,126)
Foreign currency translation loss	(2,001)				(2,001)
Ending balance at Sep. 30, 2021	1,121,178	$ 42	1,953,613	(830,062)	(2,415)
Ending balance, shares at Sep. 30, 2021		416,483,028
Beginning balance at Dec. 31, 2021	1,629,456	$ 48	2,483,761	(851,607)	(2,746)
Beginning balance, shares at Dec. 31, 2021		481,121,695
Stock-based compensation expense	9,768		9,768
Net loss	(31,389)			(31,389)
Common stock issued under share-based compensation plans	$ 443		443
Common stock issued under share-based compensation plans, shares	140,970	144,701
Foreign currency translation loss	$ 131				131
Ending balance at Mar. 31, 2022	1,608,409	$ 48	2,493,972	(882,996)	(2,615)
Ending balance, shares at Mar. 31, 2022		481,266,396
Beginning balance at Dec. 31, 2021	1,629,456	$ 48	2,483,761	(851,607)	(2,746)
Beginning balance, shares at Dec. 31, 2021		481,121,695
Net loss	$ (81,123)
Common stock issued under share-based compensation plans, shares	2,068,567
Ending balance at Sep. 30, 2022	$ 1,591,786	$ 48	2,538,829	(932,729)	(14,362)
Ending balance, shares at Sep. 30, 2022		484,488,616
Beginning balance at Mar. 31, 2022	1,608,409	$ 48	2,493,972	(882,996)	(2,615)
Beginning balance, shares at Mar. 31, 2022		481,266,396
Stock-based compensation expense	17,440		17,440
Net loss	(31,500)			(31,500)
Common stock issued under share-based compensation plans	$ 631		631
Common stock issued under share-based compensation plans, shares	118,181	1,412,804
Foreign currency translation loss	$ (5,234)				(5,234)
Ending balance at Jun. 30, 2022	1,589,746	$ 48	2,512,043	(914,496)	(7,849)
Ending balance, shares at Jun. 30, 2022		482,679,200
Stock-based compensation expense	19,831		19,831
Net loss	(18,233)			(18,233)
Common stock issued under share-based compensation plans	$ 6,955		6,955
Common stock issued under share-based compensation plans, shares	1,809,416	1,809,416
Foreign currency translation loss	$ (6,513)				(6,513)
Ending balance at Sep. 30, 2022	$ 1,591,786	$ 48	$ 2,538,829	$ (932,729)	$ (14,362)
Ending balance, shares at Sep. 30, 2022		484,488,616

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021
Operating activities:
Net loss	$ (81,123)	$ (64,536)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	91,211	93,142
Amortization of the right-of-use assets	5,940	6,817
Allowance for expected credit losses, net	378	5,549
Amortization of deferred financing costs and debt discount	(734)	(2,823)
Amortization of capitalized commission	23,751	21,568
Unrealized foreign currency transaction loss	640	19
Loss on extinguishment of debt	3,219	0
Stock-based compensation	46,008	16,811
Change in deferred taxes	(8)	1,313
Change in operating assets and liabilities, net of business combinations:
Accounts receivable	34,210	52,611
Prepaid expenses and other assets	(923)	(6,064)
Capitalized commissions, net	(27,724)	(26,706)
Accounts payable, accrued expenses and other liabilities	45,611	8,999
Operating lease liabilities	(8,429)	(9,666)
Deferred revenue	7,659	18,878
Net cash provided by operating activities	141,154	121,558
Investing activities:
Purchase of property and equipment	(5,705)	(2,768)
Capitalized software development costs	(38,413)	(30,272)
Purchase of short-term investments	(45,164)	(31,435)
Maturities of short-term investments	42,848	28,739
Proceeds from divestiture	135	122
Acquisitions, net of cash acquired	(3,552)	(14,769)
Net cash used in investing activities	(49,851)	(50,383)
Financing activities:
Principal repayments on first lien term loan	(265,696)	(5,951)
Principal repayments of revolving credit facility	(120,000)	(13,400)
Proceeds from revolving credit facility	285,000	0
Payment of debt issuance costs	(3,141)	0
Proceeds from exercise of stock options	7,822	522
Repurchase of common stock	0	(57)
Payments of tax withholdings on vesting of restricted stock units	(31)	0
Net cash used in financing activities	(96,046)	(18,886)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash	(11,391)	(2,250)
Change in cash, cash equivalents, and restricted cash	(16,134)	50,039
Cash, cash equivalents, and restricted cash, beginning of period	126,629	65,470
Cash, cash equivalents, and restricted cash, end of period	110,495	115,509
Supplemental cash flow information:
Interest paid	6,955	22,721
Income taxes paid	5,177	4,655
Supplemental disclosure of non-cash investing and financing activities:
Outstanding payments for purchase of property and equipment at year end	327	331
Outstanding payments for capitalized software development costs at year end	$ 983	$ 513

Description of Business

Description of Business	9 Months Ended
	Sep. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business	1. Description of Business Cvent Holding Corp. (together with its subsidiaries, the “Company”) is the indirect parent company of Cvent, Inc. (“Cvent”). The Company provides a cloud-based platform of enterprise event marketing and management and hospitality solutions with capabilities for both sides of the meetings and events ecosystem: (i) for marketers and meeting and event planners, through its Event Cloud offering and (ii) for hoteliers and venues, through its Hospitality Cloud. The Company’s integrated event marketing and management platform powers the event lifecycle by enabling marketers and event planners to automate and streamline the process of creating, promoting, managing, and measuring events for organizations of all sizes. Cvent solutions empower customers to deliver and maximize engagement across their event programs helping to forge deeper relationships with attendees, build brand advocacy and increase demand for their products and services. It also helps organizations more efficiently manage critical event processes, control spend and reduce meetings costs. The Company’s Hospitality Cloud provides hoteliers and venues with an integrated platform that enables properties to increase group and business transient revenue through a combination of cloud-based software products and targeted advertising to organizations that run events while they are in the process of sourcing their events. Hospitality Cloud solutions also improve purchasing intelligence through innovative demand management and business intelligence. By connecting event organizers to venues, the Company powers an entire ecosystem that increases Cvent’s “stickiness” and drives sales of its software offerings across its Event and Hospitality Cloud businesses. On December 8, 2021 (the “Closing Date”), Dragoneer Growth Opportunities Corp. II (“Dragoneer”), a special purpose acquisition company, consummated the Business Combination Agreement (the “Business Combination Agreement”) dated July 23, 2021, by and among Dragoneer, Redwood Opportunity Merger Sub, Inc., a Delaware corporation (“Merger Sub I”), Redwood Merger Sub LLC, a Delaware limited liability company (“Merger Sub II”) and Papay Topco, Inc., a Delaware corporation (“Legacy Cvent”). Pursuant to the terms of the Business Combination Agreement, a reverse recapitalization between Dragoneer and Legacy Cvent was consummated, whereby (i) Merger Sub I merged with and into Legacy Cvent (the “First Merger” the time the First Merger becomes effective being referred to as the “First Effective Time”), and the separate corporate existence of Merger Sub I ceased and Legacy Cvent became the surviving corporation and (ii) promptly following the First Effective Time, Legacy Cvent merged with and into Merger Sub II (the “Second Merger” and, together with the First Merger, the “Mergers”; the Mergers together with the other transactions contemplated by the Business Combination Agreement, collectively, the “Reverse Recapitalization Transaction”), with Merger Sub II as the surviving company in the Second Merger and, after giving effect to the Mergers, Merger Sub II becoming a wholly-owned subsidiary of Dragoneer (the time that the Second Merger becomes effective being referred to as the “Second Effective Time”). Upon the closing of, and in connection with, the Reverse Recapitalization Transaction, Dragoneer became a Delaware corporation and changed its name to “Cvent Holding Corp.” Macroeconomic Conditions and COVID-19 Global events, such as recent geopolitical instability, inflation and the COVID-19 pandemic, have created or contributed to uncertainty in macroeconomic conditions, including changes in interest rates, supply chain disruptions, labor shortages and increased labor costs, which, in turn, could decrease overall economic activity, hinder economic growth or cause a recession in the United States or in the global economy. Negative macroeconomic conditions may affect the businesses of the Company's clients, which could result in reduced demand for the Company's services or cancellations, increased demands for pricing accommodations or higher rates of delays in collection of, or losses on, the Company's accounts receivable, which could adversely affect its results of operations. If the Company is unable to offset any decrease in revenue by increasing sales to new or existing customers, its revenues may decline or grow at lower rates. The extent of the impact of ongoing macroeconomic conditions on the Company’s operational and financial performance is uncertain and will depend on political, social, economic and regulatory factors that are outside of the Company's control, including but not limited to the incidence and severity of additional COVID-19 virus variants and actions that may be taken by regulators and businesses (including customers) in response to macroeconomic uncertainty. The Company considered the impact of the current economic environment and COVID-19 on its estimates and assumptions and determined that there were no material adverse impacts on the unaudited condensed consolidated financial statements as of September 30, 2022 and for the three and nine months ended September 30, 2022 . As events continue to evolve and additional information becomes available, the Company’s estimates and assumptions may change materially in future periods.

Summary of Significant Accounti

Summary of Significant Accounting Policies	9 Months Ended
	Sep. 30, 2022
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	2. Summary of Significant Accounting Policies Basis of Presentation The unaudited interim condensed consolidated financial statements as of September 30, 2022 and for the three and nine months ended September 30, 2022 and 2021 include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. These unaudited interim condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. In the opinion of management, the accompanying unaudited condensed consolidated financial statements reflect all adjustments, consisting primarily of normal recurring accruals, necessary for a fair statement of the financial position as of September 30, 2022, the results of operations for the three and nine months ended September 30, 2022 and 2021, and cash flows for the nine months ended September 30, 2022 and 2021. The condensed consolidated balance sheet at December 31, 2021 was derived from audited annual financial statements and does not contain all of the footnote disclosures from the annual financial statements. These unaudited condensed consolidated financial statements should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 2021. Restricted Cash Restricted cash represents amounts required to be held as collateral in a money market account for treasury management service agreements as well as payroll deductions from employees associated with the 2021 Employee Stock Purchase Plan (see Note 10). The Company held $ 2.8 million and $ 0.1 million of restricted cash as of September 30, 2022 and December 31, 2021 respectively. The following table presents the Company’s cash, cash equivalents and restricted cash by category in the Company’s condensed consolidated balance sheets (in thousands): September 30, 2022 December 31, 2021 Cash and cash equivalents $ 107,708 $ 126,526 Restricted cash 2,787 103 Cash, cash equivalents, and restricted cash $ 110,495 $ 126,629 Revenue Recognition The Company derives revenue from two primary sources: Event Cloud subscription-based solutions and Hospitality Cloud marketing and subscription-based solutions. Subscription services revenue consists primarily of fees to provide the Company’s customers with access to its cloud-based platform. Subscription service contracts do not provide customers with the right to take possession of the software, are non-cancellable, and do not contain rights of return. Hospitality Cloud marketing solutions primarily relate to digital advertising on the Company’s hosted venue sourcing networks. Revenue is recognized when control of these services is transferred to a customer. A time-elapsed method is used to measure progress for subscription contracts because control is transferred evenly over the contract term. For the nine months ended September 30, 2022, the Company recognized approximately 80.9 % of its revenue from services transferred to the customer over time, with the remaining 19.1 % of revenue recognized at a point in time upon delivery, generally when an event occurred. The Company’s services are generally provided under annual and multi-year contracts with invoicing occurring in annual or quarterly installments at the beginning of each year or quarter, as applicable, in the contract period. Revenue is presented net of sales and other taxes the Company collects on behalf of governmental authorities. Certain contracts may include multiple distinct performance obligations which may consist of some or all of subscription services, marketing packages, and professional services. When an arrangement includes multiple performance obligations relating to SaaS subscriptions, which are concurrently delivered and have the same pattern of transfer to the customer (the services transfer to the customer ratably over the contract period), the entire contract value is recognized on a straight-line basis over the contract term. When an arrangement includes multiple performance obligations that do not have the same pattern of transfer to the customer, revenue is recognized at each performance obligation’s respective standalone selling price (“SSP”) when the performance obligations are satisfied. The SSP is the price at which the Company would sell a promised good or service separately to a customer. The Company estimates SSP based on internal margin analysis, competitor data, and other industry standards for SaaS-based companies. Segment and Geographic Data Operating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources to an individual segment and in assessing performance. The Company’s CODM is its Chief Executive Officer. The Company has determined that it operates in one operating segment and one reportable segment, as the CODM reviews financial information presented on a consolidated basis for purposes of making operating decisions, allocating resources, and evaluating financial performance. Property and equipment outside North America geographic locations represented 33.7 % and 33.4 % of total property and equipment, net as of September 30, 2022 and December 31, 2021 , respectively, and are located primarily in India. The composition of the Company’s property and equipment between North America and locations outside of North America is set forth below (in thousands): September 30, 2022 December 31, 2021 North America $ 9,691 $ 10,205 Outside North America 4,926 5,129 Total $ 14,617 $ 15,334 Net Loss per Share of Common Stock Basic net loss per share is computed by dividing the net loss by the weighted-average number of shares of common stock outstanding during the period. Diluted earnings per share adjusts basic earnings per share for the potentially dilutive impact of stock options. As the Company has reported losses for all periods presented, all potentially dilutive securities, including stock options, are antidilutive and accordingly not considered, therefore basic net loss per share equals diluted net loss per share. For the three and nine months ended September 30, 2022 and 2021, 52,570,335 and 51,718,612 stock options, respectively, were excluded from the computation of diluted net loss per share of common stock because including them would have been antidilutive. Recently Adopted Accounting Pronouncements In October 2021, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (“ASU 2021-08”). ASU 2021-08 will require companies to apply the definition of a performance obligation under Accounting Standards Codification (“ASC”) Topic 606 to recognize and measure contract assets and contract liabilities (i.e., deferred revenue) relating to contracts with customers that are acquired in a business combination. Under current U.S. GAAP, an acquirer generally recognizes assets acquired and liabilities assumed in a business combination, including contract assets and contract liabilities arising from revenue contracts with customers, at fair value on the acquisition date. ASU 2021-08 will result in the acquirer recording acquired contract assets and liabilities on the same basis that would have been recorded by the acquiree before the acquisition under ASC Topic 606. ASU 2021-08 is effective for fiscal years beginning after December 15, 2022, with early adoption permitted. The Company adopted ASU 2021-08 on January 1, 2022 and will apply the provisions on a prospective basis. The adoption of ASU 2021-08 had no impact on the Company's operating results for the three and nine months ended September 30, 2022. In November 2021, the FASB issued ASU 2021-10, Government Assistance (Topic 832), Disclosures by Business Entities about Government Assistance (“ASU 2021-10”). ASU 2021-10 requires additional disclosures regarding the nature of government assistance, the related accounting policy used to account for assistance, the affected line items and applicable amounts within the consolidated financial position and results of operations, and significant terms and conditions related to the assistance. Government assistance within the scope of ASC Topic 832 includes assistance that is administered by domestic, foreign, local, state, national governments, as well as departments, independent agencies and intergovernmental organizations. The updated guidance increases transparency of government assistance including 1) the type of assistance, 2) the entity's accounting for assistance, and 3) the effect of assistance on the entity's financial statements. The Company adopted ASU 2021-10 on January 1, 2022 and will apply the provisions on a prospective basis. During the three and nine months ended September 30, 2022, the Company received $ 0.7 million and $ 2.4 million , respectively, in government wage and rent subsidies, which are recorded as contra-expenses included in its cost of revenue and operating expenses on its unaudited interim condensed consolidated statement of operations and comprehensive loss.

Revenue

Revenue	9 Months Ended
	Sep. 30, 2022
Revenue from Contract with Customer [Abstract]
Revenue	3. Revenue Disaggregation of Revenue The Company derives revenue from two primary sources: Event Cloud subscription-based solutions and Hospitality Cloud marketing and subscription-based solutions. They are principally generated from North America, which comprises the United States and Canada, with Canada representing and 2.2 % and 2.1 % of total revenue for each of the three months ended September 30, 2022 and 2021, respectively, and 2.3 % and 2.4 % of total revenue for each of the nine months ended September 30, 2022 and 2021, respectively. Revenue from sources outside North America represented 12.7 % and 13.9 % of total revenue for the three months ended September 30, 2022 and 2021, respectively, and 12.0 % and 13.6 % of total revenue for the nine months ended September 30, 2022 and 2021 , respectively. The Company’s disaggregation of revenue by primary geographic region is as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 North America $ 140,895 $ 115,407 $ 404,401 $ 323,154 Outside North America 20,426 18,651 55,238 51,005 Revenue $ 161,321 $ 134,058 $ 459,639 $ 374,159 The Company’s disaggregation of revenue by major business activity is as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Event Cloud $ 112,895 $ 92,484 $ 320,517 $ 259,207 Hospitality Cloud 48,426 41,574 139,122 114,952 Revenue $ 161,321 $ 134,058 $ 459,639 $ 374,159 Deferred Revenue Deferred revenue represents billings under signed contracts before the related products or services are transferred to customers. The portion of deferred revenue that is expected to be recognized as revenue during the subsequent 12-month period is recorded as deferred revenue in current liabilities and the remaining portion is recorded as other liabilities, non-current, which is not material. Deferred revenue was $ 246.2 million and $ 239.8 million as of September 30, 2022 and December 31, 2021, respectively. During the three and nine months ended September 30, 2022, the Company recognized $ 52.2 million and $ 208.1 million of revenue, respectively, that was included in the deferred revenue balance at the beginning of 2022. Remaining Performance Obligations For multiple-year agreements for either Event Cloud or Hospitality Cloud, the Company typically invoices the amount for the first year of the contract at signing followed by subsequent annual invoices at the anniversary of each year. Since the Company bills most of its customers in advance, there can be amounts that contractually the Company is yet able to invoice. Until such time as these amounts are invoiced or recognized in revenue, they are considered by the Company to be unbilled contract value, and together with deferred revenue, remaining performance obligations. As of September 30, 2022 and December 31, 2021, the Company's total current deferred revenue was $ 246.2 million and $ 239.8 million , respectively, which amount does not include unbilled contract value for contracts of approximately $ 508.7 million and $ 573.4 million , respectively. The Company expects that the amount of unbilled contract value relative to the total value of its contracts will change from year to year for several reasons, including the amount of cash collected early in the contract term, the specific timing and duration of customer agreements, varying invoicing cycles of agreements, the specific timing of customer renewals, changes in customer financial circumstances and foreign currency fluctuations. The Company expects to recognize 72.7 % of its remaining performance obligations as revenue over the subsequent 24 months, and the remainder thereafter. Sales Commission The current portion of capitalized commissions, net was $ 22.6 million and $ 25.4 million as of September 30, 2022 and December 31, 2021, respectively. The noncurrent portion of capitalized commissions, net was $ 21.5 million and $ 23.0 million as of September 30, 2022 and December 31, 2021, respectively. During the three months ended September 30, 2022 and 2021, $ 7.9 million and $ 7.4 million of capitalized commissions, respectively, were amortized to sales and marketing expense in the accompanying condensed consolidated statements of operations and comprehensive loss. For the nine months ended September 30, 2022 and 2021, $ 23.8 million and $ 21.6 million , respectively, of capitalized commissions were amortized to sales and marketing expense in the accompanying condensed consolidated statements of operations and comprehensive loss. Allowance for Expected Credit Losses The change in the Company’s allowance for expected credit losses is as follows (in thousands): September 30, 2022 December 31, 2021 Allowance for expected credit losses, beginning of period $ 4,547 $ 3,287 Credit loss expense 378 8,316 Write-offs and adjustments ( 3,028 ) ( 7,056 ) Allowance for expected credit losses, end of period $ 1,897 $ 4,547

Business Combinations

Business Combinations	9 Months Ended
	Sep. 30, 2022
Business Combinations [Abstract]
Business Combinations	4. Business Combinations During the quarter ended June 30, 2022, the Company completed a business combination which was not material to its consolidated financial statements. The Company has included the financial results of this business combination in the condensed consolidated financial statements from the respective date of acquisition, which were not material. Shoflo On May 24, 2021, the Company acquired Shoflo, LLC (“Shoflo”) for total consideration of $ 17.1 million. Shoflo provides cloud-based studio production tools that are essential to virtual and hybrid events. The Company completed this acquisition for strategic and competitive advantage. The acquisition was accounted for as a business combination. The $ 17.1 million purchase price was allocated to the assets and liabilities assumed based upon their estimated fair value at the time of close. The table below outlines the allocation of the purchase price between the net assets assumed and intangible asset (in thousands): Allocation of purchase price: Cash and cash equivalents $ 176 Other current assets 86 Non-current assets 84 Current liabilities ( 821 ) Non-current liabilities ( 38 ) Trademarks 401 Developed technology 4,933 Goodwill 12,251 Total purchase consideration $ 17,072 The fair values of intangible assets were primarily determined through discounted cash flow analyses. Trademarks represent the estimated fair value of Shoflo’s existing trademarks. Developed technology represents the estimated fair value of Shoflo’s developed studio production tools. The following table summarizes the identifiable intangible assets acquired as of the acquisition date and their useful lives (in thousands, except for useful life): Fair value Useful life acquired (years) Trademarks $ 401 2 Developed technology 4,933 3 Total intangible assets $ 5,334 The intangible asset is deductible for tax purposes; accordingly, no deferred tax asset or liability been established for the identified intangible asset. Acquisition-related costs of $ 0.7 million, including transaction costs such as legal and accounting fees, were expensed as incurred and have been included in the general and administrative expenses in the consolidated statements of operations. The financial results of Shoflo are included in the Company’s consolidated financial statements from the date of acquisition. The Shoflo acquisition did not have a material impact on the Company’s condensed consolidated statements of operations and comprehensive loss for each of the three and nine months ended September 30, 2022 and 2021. Pro forma revenue and earnings amounts on a combined basis have not been presented as they are not material to the Company's pre-acquisition consolidated financial statements.

Property and Equipment

Property and Equipment	9 Months Ended
	Sep. 30, 2022
Property, Plant and Equipment [Abstract]
Property and Equipment	5. Property and Equipment Property and equipment are summarized as follows (in thousands): September 30, 2022 December 31, 2021 Computer equipment, purchased software and software $ 22,904 $ 22,517 Leasehold improvements 22,059 22,747 Furniture and equipment 8,621 9,087 Rentable onsite solutions equipment 7,546 6,324 Other 244 511 Property and equipment, gross 61,374 61,186 Less accumulated depreciation ( 46,757 ) ( 45,852 ) Property and equipment, net $ 14,617 $ 15,334 Depreciation of property and equipment was $ 1.9 million and $ 2.5 million during the three months ended September 30, 2022 and 2021, respectively, and $ 5.7 million and $ 8.5 million during the nine months ended September 30, 2022 and 2021 , respectively.

Capitalized Software Developmen

Capitalized Software Development Costs	9 Months Ended
	Sep. 30, 2022
Capitalized Computer Software, Net [Abstract]
Capitalized Software Development Costs	6. Capitalized Software Development Costs Capitalized software for the Company’s software platforms was developed either internally or was acquired through acquisitions. Capitalized software development costs and acquired software technology are summarized as follows (in thousands): September 30, 2022 December 31, 2021 Capitalized software development costs, gross $ 429,905 $ 385,384 Less, accumulated amortization ( 329,612 ) ( 276,533 ) Capitalized software development costs, net $ 100,293 $ 108,851 Amortization of capitalized software development costs, recorded as cost of revenue, was $ 16.5 million and $ 15.5 million during the three months ended September 30, 2022 and 2021, respectively, and $ 49.2 million and $ 45.9 million during the nine months ended September 30, 2022 and 2021 , respectively.

Goodwill and Intangible Assets

Goodwill and Intangible Assets	9 Months Ended
	Sep. 30, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Intangible Assets	7. Goodwill and Intangible Assets The change in carrying amount of goodwill is summarized as follows (in thousands): Goodwill as of January 1, 2022 $ 1,617,880 Foreign currency translation adjustments ( 912 ) Addition from acquisition 3,629 Goodwill as of September 30, 2022 $ 1,620,597 Intangible assets are amortized based on a pattern in which the asset’s economic benefits are consumed, or if not reliably determined, amortized on a straight-line basis over their estimated useful lives between two and fifteen years . Intangible assets consisted of the following as of September 30, 2022 (in thousands): Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 437,328 $ ( 286,482 ) $ 150,846 3.6 years Trademarks 96,956 ( 63,023 ) 33,933 3.4 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 534,872 ( 350,093 ) 184,779 Indefinite-lived assets 62 - 62 Intangible assets, net $ 534,934 $ ( 350,093 ) $ 184,841 Intangible assets consisted of the following as of December 31, 2021 (in thousands): Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 438,002 $ ( 256,885 ) $ 181,117 4.6 years Trademarks 96,902 ( 56,710 ) 40,192 4.2 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 535,492 ( 314,183 ) 221,309 Indefinite-lived assets 62 - 62 Intangible assets, net $ 535,554 $ ( 314,183 ) $ 221,371 The total amount of amortization expense related to intangible assets, recorded as intangible asset amortization, exclusive of amounts included in cost of revenue, was $ 12.2 million and $ 12.8 million during the three months ended September 30, 2022 and 2021, respectively. The total amount of amortization expense related to intangible assets, recorded as intangible asset amortization, exclusive of amounts included in cost of revenue, was $ 36.5 million and $ 38.7 million during the nine months ended September 30, 2022 and 2021 , respectively. The intangible asset balance remaining as of September 30, 2022 will be amortized into expense in future years as follows (in thousands): 2022 (remaining three months) $ 12,149 2023 46,698 2024 45,142 2025 39,300 2026 35,525 2027 and thereafter 5,965 Total amortization expense related to acquired intangible assets $ 184,779

Accrued Expenses and Other Curr

Accrued Expenses and Other Current Liabilities	9 Months Ended
	Sep. 30, 2022
Payables and Accruals [Abstract]
Accrued Expenses and Other Current Liabilities	8. Accrued Expenses and Other Current Liabilities Accrued expenses and other current liabilities consist of accrued compensation, such as bonuses, commissions, and payroll taxes, sales and other tax liabilities. The following table summarizes the Company’s accrued expenses and other current liabilities as of the dates indicated (in thousands): September 30, 2022 December 31, 2021 Accrued compensation $ 43,880 $ 49,015 Sales and other tax liabilities 9,951 10,774 Other 21,539 20,038 Accrued expenses and other current liabilities $ 75,370 $ 79,827

Income Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2022
Income Tax Disclosure [Abstract]
Income Taxes	9. Income Taxes The effective tax rate for the three months ended September 30, 2022 and 2021 was ( 10.06 %) and ( 8.15 %) , respectively. The effective tax rate for the nine months ended September 30, 2022 and 2021 was ( 5.59 %) and ( 8.94 %) , respectively. The difference between the Company’s effective tax rates for the 2022 and 2021 periods and the U.S. statutory tax rate of 21.0 % related primarily to U.S. taxes on foreign earnings, foreign tax rate differentials, and valuation allowance. The Company evaluates its tax positions on a quarterly basis. There were no material changes to the Company’s uncertain tax positions, interest, or penalties during the three and nine months ended September 30, 2022 and 2021. On August 16, 2022, President Biden signed the Inflation Reduction Act (“IRA”) into law. The IRA enacted a 15.0 % corporate minimum tax effective in 2022, a 1 % tax on share repurchases after December 31, 2022, and created and extended certain tax-related energy incentives. The Company currently does not expect the tax-related provisions of the IRA to have a material impact on its financial results.

Stockholders_ Equity

Stockholders’ Equity	9 Months Ended
	Sep. 30, 2022
Equity [Abstract]
Stockholders’ Equity	10. Stockholders’ Equity The Company’s Certificate of Incorporation authorizes 1,500,000,000 shares of common stock and 1,000,000 of preferred stock, each $ 0.0001 par value per share. As of September 30, 2022 and December 31, 2021, 484,488,616 and 481,121,695 shares of common stock were outstanding, respectively, and no shares of preferred stock were outstanding. The holders of the common stock are entitled to dividends only when declared by the Board of Directors ratably on a per share basis. Each share of common stock has one vote under the Company’s Certificate of Incorporation. Stock-based Compensation The weighted-average assumptions used in the valuation of stock option awards granted under the Black-Scholes model are summarized as follows: Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Dividend yield N/A N/A 0.0 % 0.0 % Volatility N/A N/A 45.30 % 44.98 % Expected term (years) N/A N/A 5.92 5.82 Risk-free interest rate N/A N/A 1.85 % 1.30 % ____________________________ N/A - Not Applicable Stock Option Activity Rollforward Stock options Number of shares subject to option Weighted average exercise price per share Weighted average remaining contractual term (years) Aggregate intrinsic value (in thousands) Unrecognized compensation expense (in thousands) Balance as of January 1, 2022 51,646,456 $ 4.13 6.29 $ 208,614 $ 40,337 Granted 4,129,380 8.05 Exercised ( 140,970 ) 3.80 Forfeited ( 280,330 ) 5.07 Expired - - Balance as of March 31, 2022 55,354,536 $ 4.42 6.32 $ 153,377 $ 47,586 Granted - - Exercised ( 118,181 ) 3.85 Forfeited ( 657,507 ) 5.06 Expired - - Balance as of June 30, 2022 54,578,848 $ 4.41 5.71 $ 33,055 $ 36,727 Granted - - Exercised ( 1,809,416 ) 3.84 Forfeited ( 199,097 ) 5.13 Expired - - Balance as of September 30, 2022 52,570,335 $ 4.42 5.63 $ 55,120 $ 28,332 Vested and exercisable as of January 1, 2022 43,842,127 $ 3.71 5.47 $ 195,710 $ - Vested and exercisable as of September 30, 2022 37,758,188 $ 3.84 4.41 $ 53,189 $ - During the three months ended September 30, 2022 , the Company did no t grant any stock options, and during the nine months ended September 30, 2022, the Company granted 4,129,380 stock options. The weighted-average grant date fair value of options granted during the nine months ended September 30, 2022 was $ 8.05 per share. The total intrinsic value of options that were exercised during the three and nine months ended September 30, 2022 was $ 4.0 million and $ 4.7 million, respectively. During the nine months ended September 30, 2022 , 2,068,567 options were exercised. As of September 30, 2022, the $ 28.3 million in unrecognized compensation cost related to stock options will be recognized over a weighted-average period of 1.46 years. Restricted Stock Units During the nine months ended September 30, 2022 , the Company granted 16,093,103 service-based restricted stock units (“RSUs”), 1,302,856 of which had v ested as of September 30, 2022. The outstanding RSUs vest on various dates through September 2026 as measured from the grant date. As of September 30, 2022 , $ 94.2 million in unrecognized compensation cost related to RSUs will be recognized over a weighted-average period of 2.03 years. Stock-based Compensation Expense Stock-based compensation expense for equity and liability classified awards is recognized using the straight-line attribution method. In addition, the Company ensures that it has fully recognized expense for at least the option and RSU tranches that have fully vested in the period in which they vest. Stock-based compensation expense is summarized as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Cost of revenue $ 2,234 $ 456 $ 4,758 $ 950 Sales and marketing 6,398 2,578 15,559 5,371 Research and development 5,280 2,183 11,789 4,321 General and administrative 5,376 3,170 13,902 6,169 Total stock-based compensation $ 19,288 $ 8,387 $ 46,008 $ 16,811 2021 Employee Stock Purchase Plan The Cvent Holding Corp. 2021 Employee Stock Purchase Plan (the “ESPP”) permits employees to purchase common stock through payroll deductions during biannual offering periods, or during such other offering periods as the Board of Directors may determine. Participants may authorize payroll deductions of a specific percentage of compensation not to exceed 15% , with such deductions being accumulated for biannual purchase periods beginning on the first business day of each offering period and ending on the last business day of each offering period. Under the terms of the ESPP, the purchase price per share will equal 85 % of the fair market value of a share of common stock on the first day of an offering period or the last date of an offering period, whichever is lower, although the Board of Directors has discretion to change the purchase price with respect to future offering periods. An employee may not purchase more than $ 25,000 of stock during any calendar year. Payroll deductions from employees related to the ESPP are classified as restricted cash on the condensed consolidated balance sheets. At September 30, 2022, there were 11,500,000 shares available for issuance under the ESPP. The first ESPP offering period began o n June 1, 2022, and $ 2.1 million and $ 2.7 million in contributions were made by employees during the three and nine months ended September 30, 2022. As of September 30, 2022 , the Company had $ 0.5 million of unrecognized compensation cost related to the offering period beginning on June 1, 2022. The last date for the current offering period is November 30, 2022. 2017 Long-Term Incentive Plan The Company recorded no expense for outstanding cash bonus awards previously granted under the 2017 Long-Term Incentive Plan (the “2017 LTI Plan”) during the three and nine months ended September 30, 2022 and 2021 because the incentive remained unvested and the Company was liable to make the 2017 LTI Plan cash bonus payments only upon a sale of the Company, or other Qualified Event, as defined in the 2017 LTI Plan, which was not determined to be probable. On February 28, 2022, the Compensation and Nominating Committee of the Board of Directors approved a program that allowed employees to convert their awards (the “Legacy Cvent LTIP Awards”) granted under the 2017 LTI Plan to an aggregate of approximately 3.7 million RSUs in exchange for cancellation of such employees’ outstanding Legacy Cvent LTIP Awards. The RSUs are subject to varying vesting periods ranging from April 2022 to October 2024. The RSUs were granted effective as of April 15, 2022 to employees who elected to participate in such exchange. Substantially all of the Company's employees who held Legacy Cvent LTIP Awards have participated in the exchange.

Debt

Debt	9 Months Ended
	Sep. 30, 2022
Debt Disclosure [Abstract]
Debt	11. Debt The outstanding principal amount and related unamortized debt issuance costs, net, are summarized as follows (in thousands): September 30, 2022 December 31, 2021 Term Loan Facility $ — $ 265,696 Senior Secured Revolving Credit Facility 165,000 — Less: original issue discount — ( 438 ) Less: unamortized deferred financing costs ( 2,923 ) ( 2,956 ) Total principal amount and related unamortized debt issuance costs, net $ 162,077 $ 262,302 a) Senior Secured Revolving Credit Facility On May 27, 2022, Cvent, as borrower, entered into a new five-year $ 500.0 million senior secured revolving credit facility (the “Revolving Credit Facility”) pursuant to the Credit Agreement, dated as of May 27, 2022, by and among Cvent, Holdings (as defined below) and the other loan parties party thereto, the lenders party thereto, and PNC Bank, National Association, as administrative agent (the “Credit Agreement”). A portion of the Revolving Credit Facility, not to exceed $ 35.0 million, will be available for the issuance of letters of credit, and Cvent has the option to increase borrowing capacity under the Revolving Credit Facility or to incur incremental term loans, subject to certain provisions outlined in the Credit Agreement. The Revolving Credit Facility has a maturity date of May 27, 2027 . At closing, Cvent borrowed $ 265.0 million under the Revolving Credit Facility. The borrowings were used, together with cash on hand of Cvent, to repay all outstanding obligations under the Amended and Restated Credit Agreement, dated as of November 30, 2017 (the “Prior Credit Agreement”), including aggregate principal and accrued interest under the variable rate first lien loan, and to pay certain costs and fees associated with the closing of the Credit Agreement. The Prior Credit Agreement was terminated as a result of the repayment. Additionally, the Company capitalized approximately $ 3.1 million in deferred financing costs, presented within other assets on the consolidated balance sheet, which will be amortized on a straight-line basis through the maturity date. Debt issuance costs under the Prior Credit Agreement were presented as contra-liabilities within long term debt, net on the consolidated balance sheet. Borrowings under the Revolving Credit Facility bear interest based on a net leverage ratio using the Secured Overnight Financing Rate ( “SOFR”), as outlined in the Credit Agreement. The interest rate on outstanding borrowings under the Revolving Credit Facility was 4.56 % as of September 30, 2022. The carrying value of variable rate debt approximates fair value due to the short-term nature of the Company's interest rate elections. The Revolving Credit Facility includes a maximum total net leverage ratio covenant set at 4.00:1.00; provided that following the consummation of a qualified acquisition, Cvent may elect to increase the total net leverage ratio to 4.50:1:00 for the fiscal quarter in which such qualified acquisition was consummated and for the next three consecutive fiscal quarters thereafter. Such step ups in connection with qualified acquisitions are limited to two times during the term of the Revolving Credit Facility. All obligations under the Credit Agreement are unconditionally guaranteed by Papay Holdco, LLC, Cvent’s direct holding company (“Holdings”), and certain of its U.S. subsidiaries. The obligations under the Credit Agreement are secured by a first priority security interest in substantially all assets of Cvent and the guarantors. The Credit Agreement contains customary representations and warranties, affirmative and negative covenants and events of default. The affirmative and negative covenants limit the ability of Holdings, Cvent and Cvent’s restricted subsidiaries to, among other things: incur additional debt or issue preferred stock; create liens; create restrictions on Cvent’s subsidiaries’ ability to make payments to Cvent or its direct or indirect holding companies; pay dividends and make other distributions in respect of Holdings’, Cvent’s and its restricted subsidiaries’ capital stock; redeem or repurchase Holdings’, Cvent’s and its restricted subsidiaries’ capital stock or prepay subordinated indebtedness; make certain investments or certain other restricted payments; guarantee indebtedness; designate unrestricted subsidiaries; sell certain kinds of assets; enter into certain types of transactions with affiliates; and effect mergers or consolidations. These covenants are subject to certain exceptions and qualifications set forth in the Credit Agreement. As of September 30, 2022, the Company had $ 165.0 million outstanding borrowings under the Revolving Credit Facility. The Company had $ 335.0 million available for borrowing under the Revolving Credit Facility based on the outstanding balance as of September 30, 2022. The Company is in compliance with all covenants outlined in the Credit Agreement as of September 30, 2022 and currently has no required prepayments with respect to borrowings made under the Revolving Credit Facility prior to the maturity date of May 27, 2027. As a result of the repayment of all outstanding obligations under the Prior Credit Agreement , the Company recognized a loss on extinguishment of debt related to unamortized debt issuance costs presented on the condensed consolidated statement of operations, of $ 3.2 million for the nine months ended September 30, 2022 .

Leases

Leases	9 Months Ended
	Sep. 30, 2022
Leases [Abstract]
Leases	12. Leases The Company enters into lease arrangements for office facilities under non-cancellable operating leases with various expiration dates. As of September 30, 2022, the Company’s right-of-use (“ROU”) assets and total operating lease liabilities were $ 22.1 million and $ 33.4 million , respectively. As of December 31, 2021, the Company’s ROU assets and total operating lease liabilities were $ 28.4 million and $ 42.1 million , respectively. During the three months ended September 30, 2022 and 2021 , no ROU assets were obtained in exchange for new operating lease liabilities. During the nine months ended September 30, 2022 and 2021, $ 0.2 million and $ 0.1 million of ROU assets, respectively, were obtained in exchange for new operating lease liabilities. During July 2022, the Company entered into an agreement to sublease a floor of its headquarters to a third party beginning on November 1, 2022 through July 25, 2025.

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2022
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	13. Commitments and Contingencies a) Legal Proceedings, Regulatory Matters and Other Contingencies T he Company is, and from time to time may become, involved in legal proceedings, regulatory matters or other contingencies in the ordinary course of its business. In its opinion, the Company is not presently involved in any legal proceeding, regulatory matter or other contingency that, if determined adversely to it, would individually or in the aggregate have a material adverse effect on its business, operating results, financial condition or cash flows. b) Purchase Commitments In the ordinary course of business, the Company enters into various purchase commitments primarily related to third-party cloud hosting, technology operations and data services. Total non-cancellable purchase commitments as of September 30, 2022 were approximately $ 68.7 million expiring at various dates through 2026.

Related-Party Transactions

Related-Party Transactions	9 Months Ended
	Sep. 30, 2022
Related Party Transactions [Abstract]
Related-Party Transactions	14. Related-Party Transactions The Company incurred $ 0.1 million for consulting fees from Vista Equity Partners Management, LLC (“Vista”) for both the three and nine months ended September 30, 2022 and 2021 which are recorded in general and administrative expenses. As of September 30, 2022 and December 31, 2021, less than $ 0.1 million was included in accrued expenses in the condensed consolidated balance sheet. The Company also entered into transactions during the nine months ended September 30, 2022 and 2021 to sell services to other Vista-controlled entities. The Company recognized $ 0.7 million and $ 0.4 million in revenue related to these transactions for the three months ended September 30, 2022 and 2021, respectively. The Company recognized $ 1.9 million and $ 0.7 million in revenue related to these transactions for the nine months ended September 30, 2022 and 2021, respectively. The Company also purchased software subscription and other services from Vista affiliates. The Company recognized $ 0.6 million and $ 0.5 million in expenses related to these transactions for the three months ended September 30, 2022 and 2021, respectively, and $ 1.7 million and $ 1.4 million in expenses related to these transactions for the nine months ended September 30, 2022 and 2021 , respectively.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2022
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The unaudited interim condensed consolidated financial statements as of September 30, 2022 and for the three and nine months ended September 30, 2022 and 2021 include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. These unaudited interim condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP for complete financial statements. In the opinion of management, the accompanying unaudited condensed consolidated financial statements reflect all adjustments, consisting primarily of normal recurring accruals, necessary for a fair statement of the financial position as of September 30, 2022, the results of operations for the three and nine months ended September 30, 2022 and 2021, and cash flows for the nine months ended September 30, 2022 and 2021. The condensed consolidated balance sheet at December 31, 2021 was derived from audited annual financial statements and does not contain all of the footnote disclosures from the annual financial statements. These unaudited condensed consolidated financial statements should be read in conjunction with the Company's Annual Report on Form 10-K for the year ended December 31, 2021.
Restricted Cash	Restricted Cash Restricted cash represents amounts required to be held as collateral in a money market account for treasury management service agreements as well as payroll deductions from employees associated with the 2021 Employee Stock Purchase Plan (see Note 10). The Company held $ 2.8 million and $ 0.1 million of restricted cash as of September 30, 2022 and December 31, 2021 respectively. The following table presents the Company’s cash, cash equivalents and restricted cash by category in the Company’s condensed consolidated balance sheets (in thousands): September 30, 2022 December 31, 2021 Cash and cash equivalents $ 107,708 $ 126,526 Restricted cash 2,787 103 Cash, cash equivalents, and restricted cash $ 110,495 $ 126,629
Revenue Recognition	Revenue Recognition The Company derives revenue from two primary sources: Event Cloud subscription-based solutions and Hospitality Cloud marketing and subscription-based solutions. Subscription services revenue consists primarily of fees to provide the Company’s customers with access to its cloud-based platform. Subscription service contracts do not provide customers with the right to take possession of the software, are non-cancellable, and do not contain rights of return. Hospitality Cloud marketing solutions primarily relate to digital advertising on the Company’s hosted venue sourcing networks. Revenue is recognized when control of these services is transferred to a customer. A time-elapsed method is used to measure progress for subscription contracts because control is transferred evenly over the contract term. For the nine months ended September 30, 2022, the Company recognized approximately 80.9 % of its revenue from services transferred to the customer over time, with the remaining 19.1 % of revenue recognized at a point in time upon delivery, generally when an event occurred. The Company’s services are generally provided under annual and multi-year contracts with invoicing occurring in annual or quarterly installments at the beginning of each year or quarter, as applicable, in the contract period. Revenue is presented net of sales and other taxes the Company collects on behalf of governmental authorities. Certain contracts may include multiple distinct performance obligations which may consist of some or all of subscription services, marketing packages, and professional services. When an arrangement includes multiple performance obligations relating to SaaS subscriptions, which are concurrently delivered and have the same pattern of transfer to the customer (the services transfer to the customer ratably over the contract period), the entire contract value is recognized on a straight-line basis over the contract term. When an arrangement includes multiple performance obligations that do not have the same pattern of transfer to the customer, revenue is recognized at each performance obligation’s respective standalone selling price (“SSP”) when the performance obligations are satisfied. The SSP is the price at which the Company would sell a promised good or service separately to a customer. The Company estimates SSP based on internal margin analysis, competitor data, and other industry standards for SaaS-based companies.
Segment and Geographic Data	Segment and Geographic Data Operating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources to an individual segment and in assessing performance. The Company’s CODM is its Chief Executive Officer. The Company has determined that it operates in one operating segment and one reportable segment, as the CODM reviews financial information presented on a consolidated basis for purposes of making operating decisions, allocating resources, and evaluating financial performance. Property and equipment outside North America geographic locations represented 33.7 % and 33.4 % of total property and equipment, net as of September 30, 2022 and December 31, 2021 , respectively, and are located primarily in India. The composition of the Company’s property and equipment between North America and locations outside of North America is set forth below (in thousands): September 30, 2022 December 31, 2021 North America $ 9,691 $ 10,205 Outside North America 4,926 5,129 Total $ 14,617 $ 15,334
Net Loss per Share of Common Stock	Net Loss per Share of Common Stock Basic net loss per share is computed by dividing the net loss by the weighted-average number of shares of common stock outstanding during the period. Diluted earnings per share adjusts basic earnings per share for the potentially dilutive impact of stock options. As the Company has reported losses for all periods presented, all potentially dilutive securities, including stock options, are antidilutive and accordingly not considered, therefore basic net loss per share equals diluted net loss per share. For the three and nine months ended September 30, 2022 and 2021, 52,570,335 and 51,718,612 stock options, respectively, were excluded from the computation of diluted net loss per share of common stock because including them would have been antidilutive.
Recently Adopted Accounting Pronouncements	Recently Adopted Accounting Pronouncements In October 2021, the Financial Accounting Standards Board (the “FASB”) issued Accounting Standards Update (“ASU”) 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (“ASU 2021-08”). ASU 2021-08 will require companies to apply the definition of a performance obligation under Accounting Standards Codification (“ASC”) Topic 606 to recognize and measure contract assets and contract liabilities (i.e., deferred revenue) relating to contracts with customers that are acquired in a business combination. Under current U.S. GAAP, an acquirer generally recognizes assets acquired and liabilities assumed in a business combination, including contract assets and contract liabilities arising from revenue contracts with customers, at fair value on the acquisition date. ASU 2021-08 will result in the acquirer recording acquired contract assets and liabilities on the same basis that would have been recorded by the acquiree before the acquisition under ASC Topic 606. ASU 2021-08 is effective for fiscal years beginning after December 15, 2022, with early adoption permitted. The Company adopted ASU 2021-08 on January 1, 2022 and will apply the provisions on a prospective basis. The adoption of ASU 2021-08 had no impact on the Company's operating results for the three and nine months ended September 30, 2022. In November 2021, the FASB issued ASU 2021-10, Government Assistance (Topic 832), Disclosures by Business Entities about Government Assistance (“ASU 2021-10”). ASU 2021-10 requires additional disclosures regarding the nature of government assistance, the related accounting policy used to account for assistance, the affected line items and applicable amounts within the consolidated financial position and results of operations, and significant terms and conditions related to the assistance. Government assistance within the scope of ASC Topic 832 includes assistance that is administered by domestic, foreign, local, state, national governments, as well as departments, independent agencies and intergovernmental organizations. The updated guidance increases transparency of government assistance including 1) the type of assistance, 2) the entity's accounting for assistance, and 3) the effect of assistance on the entity's financial statements. The Company adopted ASU 2021-10 on January 1, 2022 and will apply the provisions on a prospective basis. During the three and nine months ended September 30, 2022, the Company received $ 0.7 million and $ 2.4 million , respectively, in government wage and rent subsidies, which are recorded as contra-expenses included in its cost of revenue and operating expenses on its unaudited interim condensed consolidated statement of operations and comprehensive loss.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	9 Months Ended
	Sep. 30, 2022
Accounting Policies [Abstract]
Summary of Cash, Cash Equivalents and Restricted Cash	The following table presents the Company’s cash, cash equivalents and restricted cash by category in the Company’s condensed consolidated balance sheets (in thousands): September 30, 2022 December 31, 2021 Cash and cash equivalents $ 107,708 $ 126,526 Restricted cash 2,787 103 Cash, cash equivalents, and restricted cash $ 110,495 $ 126,629
Schedule of Composition of Property and Equipment between North America and Locations Outside of North America	The composition of the Company’s property and equipment between North America and locations outside of North America is set forth below (in thousands): September 30, 2022 December 31, 2021 North America $ 9,691 $ 10,205 Outside North America 4,926 5,129 Total $ 14,617 $ 15,334

Revenue (Tables)

Revenue (Tables)	9 Months Ended
	Sep. 30, 2022
Revenue from Contract with Customer [Abstract]
Schedule of Disaggregation of Revenue by Geographic Region	The Company’s disaggregation of revenue by primary geographic region is as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 North America $ 140,895 $ 115,407 $ 404,401 $ 323,154 Outside North America 20,426 18,651 55,238 51,005 Revenue $ 161,321 $ 134,058 $ 459,639 $ 374,159
Schedule of Disaggregation of Revenue by Major Business Activities	The Company’s disaggregation of revenue by major business activity is as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Event Cloud $ 112,895 $ 92,484 $ 320,517 $ 259,207 Hospitality Cloud 48,426 41,574 139,122 114,952 Revenue $ 161,321 $ 134,058 $ 459,639 $ 374,159
Schedule of Allowance for Expected Credit Losses	The change in the Company’s allowance for expected credit losses is as follows (in thousands): September 30, 2022 December 31, 2021 Allowance for expected credit losses, beginning of period $ 4,547 $ 3,287 Credit loss expense 378 8,316 Write-offs and adjustments ( 3,028 ) ( 7,056 ) Allowance for expected credit losses, end of period $ 1,897 $ 4,547

Business Combinations (Tables)

Business Combinations (Tables) - Shoflo, LLC	9 Months Ended
	Sep. 30, 2022
Business Acquisition [Line Items]
Summary of Allocation of Purchase Price Between Net Assets Assumed and Intangible Asset	The table below outlines the allocation of the purchase price between the net assets assumed and intangible asset (in thousands): Allocation of purchase price: Cash and cash equivalents $ 176 Other current assets 86 Non-current assets 84 Current liabilities ( 821 ) Non-current liabilities ( 38 ) Trademarks 401 Developed technology 4,933 Goodwill 12,251 Total purchase consideration $ 17,072
Summary of Identifiable Intangible Assets Acquired and Their Useful Lives	The following table summarizes the identifiable intangible assets acquired as of the acquisition date and their useful lives (in thousands, except for useful life): Fair value Useful life acquired (years) Trademarks $ 401 2 Developed technology 4,933 3 Total intangible assets $ 5,334

Property and Equipment (Tables)

Property and Equipment (Tables)	9 Months Ended
	Sep. 30, 2022
Property, Plant and Equipment [Abstract]
Schedule of Property and Equipment	Property and equipment are summarized as follows (in thousands): September 30, 2022 December 31, 2021 Computer equipment, purchased software and software $ 22,904 $ 22,517 Leasehold improvements 22,059 22,747 Furniture and equipment 8,621 9,087 Rentable onsite solutions equipment 7,546 6,324 Other 244 511 Property and equipment, gross 61,374 61,186 Less accumulated depreciation ( 46,757 ) ( 45,852 ) Property and equipment, net $ 14,617 $ 15,334

Capitalized Software Developm_2

Capitalized Software Development Costs (Tables)	9 Months Ended
	Sep. 30, 2022
Capitalized Computer Software, Net [Abstract]
Summary of Capitalized Software Development Costs and Acquired Software Technology	Capitalized software development costs and acquired software technology are summarized as follows (in thousands): September 30, 2022 December 31, 2021 Capitalized software development costs, gross $ 429,905 $ 385,384 Less, accumulated amortization ( 329,612 ) ( 276,533 ) Capitalized software development costs, net $ 100,293 $ 108,851

Goodwill and Intangible Assets

Goodwill and Intangible Assets (Tables)	9 Months Ended
	Sep. 30, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
Summary of Change in Carrying Amount of Goodwill	The change in carrying amount of goodwill is summarized as follows (in thousands): Goodwill as of January 1, 2022 $ 1,617,880 Foreign currency translation adjustments ( 912 ) Addition from acquisition 3,629 Goodwill as of September 30, 2022 $ 1,620,597
Summary of Intangible Assets	Intangible assets consisted of the following as of September 30, 2022 (in thousands): Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 437,328 $ ( 286,482 ) $ 150,846 3.6 years Trademarks 96,956 ( 63,023 ) 33,933 3.4 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 534,872 ( 350,093 ) 184,779 Indefinite-lived assets 62 - 62 Intangible assets, net $ 534,934 $ ( 350,093 ) $ 184,841 Intangible assets consisted of the following as of December 31, 2021 (in thousands): Intangible Assets, Gross Accumulated Amortization Intangible Assets, Net Weighted-average remaining life (in years) Customer relationships $ 438,002 $ ( 256,885 ) $ 181,117 4.6 years Trademarks 96,902 ( 56,710 ) 40,192 4.2 years Non-compete agreements 588 ( 588 ) - Intangible assets subject to amortization 535,492 ( 314,183 ) 221,309 Indefinite-lived assets 62 - 62 Intangible assets, net $ 535,554 $ ( 314,183 ) $ 221,371
Schedule of Estimated Future Amortization Expense	The intangible asset balance remaining as of September 30, 2022 will be amortized into expense in future years as follows (in thousands): 2022 (remaining three months) $ 12,149 2023 46,698 2024 45,142 2025 39,300 2026 35,525 2027 and thereafter 5,965 Total amortization expense related to acquired intangible assets $ 184,779

Accrued Expenses and Other Cu_2

Accrued Expenses and Other Current Liabilities (Tables)	9 Months Ended
	Sep. 30, 2022
Payables and Accruals [Abstract]
Summary of Accrued Expenses and Other current Liabilities	The following table summarizes the Company’s accrued expenses and other current liabilities as of the dates indicated (in thousands): September 30, 2022 December 31, 2021 Accrued compensation $ 43,880 $ 49,015 Sales and other tax liabilities 9,951 10,774 Other 21,539 20,038 Accrued expenses and other current liabilities $ 75,370 $ 79,827

Stockholders_ Equity (Tables)

Stockholders’ Equity (Tables)	9 Months Ended
	Sep. 30, 2022
Equity [Abstract]
Summary of Weighted Average Assumptions Used in Valuation of Stock Option Awards Granted under Black- Scholes Model	The weighted-average assumptions used in the valuation of stock option awards granted under the Black-Scholes model are summarized as follows: Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Dividend yield N/A N/A 0.0 % 0.0 % Volatility N/A N/A 45.30 % 44.98 % Expected term (years) N/A N/A 5.92 5.82 Risk-free interest rate N/A N/A 1.85 % 1.30 % ____________________________ N/A - Not Applicable
Summary of Stock-based Compensation Activity [Roll Forward]	Stock Option Activity Rollforward Stock options Number of shares subject to option Weighted average exercise price per share Weighted average remaining contractual term (years) Aggregate intrinsic value (in thousands) Unrecognized compensation expense (in thousands) Balance as of January 1, 2022 51,646,456 $ 4.13 6.29 $ 208,614 $ 40,337 Granted 4,129,380 8.05 Exercised ( 140,970 ) 3.80 Forfeited ( 280,330 ) 5.07 Expired - - Balance as of March 31, 2022 55,354,536 $ 4.42 6.32 $ 153,377 $ 47,586 Granted - - Exercised ( 118,181 ) 3.85 Forfeited ( 657,507 ) 5.06 Expired - - Balance as of June 30, 2022 54,578,848 $ 4.41 5.71 $ 33,055 $ 36,727 Granted - - Exercised ( 1,809,416 ) 3.84 Forfeited ( 199,097 ) 5.13 Expired - - Balance as of September 30, 2022 52,570,335 $ 4.42 5.63 $ 55,120 $ 28,332 Vested and exercisable as of January 1, 2022 43,842,127 $ 3.71 5.47 $ 195,710 $ - Vested and exercisable as of September 30, 2022 37,758,188 $ 3.84 4.41 $ 53,189 $ -
Summary of Stock-based Compensation Expense Including Expense with Liability Classified Awards	Stock-based compensation expense is summarized as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Cost of revenue $ 2,234 $ 456 $ 4,758 $ 950 Sales and marketing 6,398 2,578 15,559 5,371 Research and development 5,280 2,183 11,789 4,321 General and administrative 5,376 3,170 13,902 6,169 Total stock-based compensation $ 19,288 $ 8,387 $ 46,008 $ 16,811

Debt (Tables)

Debt (Tables)	9 Months Ended
	Sep. 30, 2022
Debt Disclosure [Abstract]
Schedule of Outstanding Principal Amount and Unamortized Debt Issuance Costs,Net	The outstanding principal amount and related unamortized debt issuance costs, net, are summarized as follows (in thousands): September 30, 2022 December 31, 2021 Term Loan Facility $ — $ 265,696 Senior Secured Revolving Credit Facility 165,000 — Less: original issue discount — ( 438 ) Less: unamortized deferred financing costs ( 2,923 ) ( 2,956 ) Total principal amount and related unamortized debt issuance costs, net $ 162,077 $ 262,302

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Additional Information (Detail) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2022 USD ($) shares	Sep. 30, 2021 shares	Sep. 30, 2022 USD ($) Segment shares	Sep. 30, 2021 shares	Dec. 31, 2021 USD ($)
Accounting Policies [Line Items]
Restricted cash held as collateral | $	$ 2.8		$ 2.8		$ 0.1
Percentage Of Revenue Recognized Over Time			80.90%
Percentage Of Revenue Recognized At A Point In Time			19.10%
Number of operating segments | Segment			1
Number of reportable segments | Segment			1
Weighted Average Options | shares	483,591,690	416,483,028	482,128,762	416,428,569
Government Wage and Rent Subsidies | $	$ 0.7		$ 2.4
Stock Options
Accounting Policies [Line Items]
Stock options excluded from the computation of diluted net loss per share of common stock | shares	52,570,335	51,718,612	52,570,335	51,718,612
Outside North America
Accounting Policies [Line Items]
Property plant and equipment percentage	33.70%		33.70%		33.40%

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Summary of Cash, Cash Equivalents and Restricted Cash (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021	Sep. 30, 2021	Dec. 31, 2020
Cash, Cash Equivalents, Restricted Cash, and Restricted Cash Equivalents [Abstract]
Cash and cash equivalents	$ 107,708	$ 126,526
Restricted cash	2,787	103
Cash, cash equivalents, and restricted cash	$ 110,495	$ 126,629	$ 115,509	$ 65,470

Summary Of Significant Accoun_6

Summary Of Significant Accounting Policies - Schedule of Composition of Property and Equipment between North America and Locations Outside of North America (Details) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Property Plant And Equipment [Line Items]
Property and equipment, net	$ 14,617	$ 15,334
North America
Property Plant And Equipment [Line Items]
Property and equipment, net	9,691	10,205
Outside North America [Member]
Property Plant And Equipment [Line Items]
Property and equipment, net	$ 4,926	$ 5,129

Revenue - Additional Informatio

Revenue - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Disaggregation Of Revenue [Line Items]
Deferred revenue, current	$ 246.2		$ 246.2		$ 239.8
Deferred revenue recognized	$ 52.2		$ 208.1
Geographic Concentration Risk | Total Revenue | Canada
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	2.20%	2.10%	2.30%	2.40%
Geographic Concentration Risk | Total Revenue | Outside North America
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	12.70%	13.90%	12%	13.60%

Revenue - Schedule of Disaggreg

Revenue - Schedule of Disaggregation of Revenue by Geographic Region (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Disaggregation Of Revenue [Line Items]
Revenue	$ 161,321	$ 134,058	$ 459,639	$ 374,159
North America
Disaggregation Of Revenue [Line Items]
Revenue	140,895	115,407	404,401	323,154
Outside North America
Disaggregation Of Revenue [Line Items]
Revenue	$ 20,426	$ 18,651	$ 55,238	$ 51,005

Revenue - Schedule of Disaggr_2

Revenue - Schedule of Disaggregation of Revenue by Major Business Activities (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Disaggregation of Revenue [Line Items]
Revenue	$ 161,321	$ 134,058	$ 459,639	$ 374,159
Event Cloud
Disaggregation of Revenue [Line Items]
Revenue	112,895	92,484	320,517	259,207
Hospitality Cloud
Disaggregation of Revenue [Line Items]
Revenue	$ 48,426	$ 41,574	$ 139,122	$ 114,952

Revenue - Additional Informat_2

Revenue - Additional Information (Details) 1 - USD ($) $ in Millions	Sep. 30, 2022	Dec. 31, 2021
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue, current	$ 246.2	$ 239.8
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue, current		239.8
Deferred revenue, remaining performance obligations		$ 573.4
Deferred revenue, remaining performance obligations expected timing of satisfaction period		24 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-10-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Deferred revenue, current	246.2
Deferred revenue, remaining performance obligations	$ 508.7
Deferred revenue, remaining performance obligation percentage		72.70%
Deferred revenue, remaining performance obligations expected timing of satisfaction period	24 months

Revenue (Additional Information

Revenue (Additional Information) (Details) 2 - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Contract with Customer, Asset, after Allowance for Credit Loss, Current [Abstract]
Current portion of capitalized commissions, net	$ 22,649		$ 22,649		$ 25,393
Noncurrent portion of capitalized commissions, net	21,500		21,500		$ 23,000
Amortization of capitalized commission	$ 7,900	$ 7,400	$ 23,751	$ 21,568

Revenue - Allowance for Expecte

Revenue - Allowance for Expected Credit Losses (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Dec. 31, 2021
Accounts Receivable, after Allowance for Credit Loss [Abstract]
Allowance for expected credit losses, beginning of period	$ 4,547	$ 3,287
Credit loss expense	378	8,316
Write-offs and adjustments	(3,028)	(7,056)
Allowance for expected credit losses, end of period	$ 1,897	$ 4,547

Business Combinations (Addition

Business Combinations (Additional Information) (Details) - Shoflo L L C [Member] - USD ($) $ in Thousands	1 Months Ended	9 Months Ended
	May 24, 2021	Sep. 30, 2022
Business Acquisition [Line Items]
Total purchase consideration	$ 17,100	$ 17,072
Purchase price allocated to the assets and liabilities assumed on their estimated fair value	$ 17,100
General and Administrative Expense [Member]
Business Acquisition [Line Items]
Acquisition-related costs		$ 700

Business Combinations - Summary

Business Combinations - Summary of Allocation of Purchase Price Between Net Assets Assumed and Intangible Asset (Details) - USD ($) $ in Thousands	1 Months Ended	9 Months Ended
	May 24, 2021	Sep. 30, 2022	Dec. 31, 2021
Business Acquisition [Line Items]
Goodwill		$ 1,620,597	$ 1,617,880
Shoflo L L C [Member]
Business Acquisition [Line Items]
Cash and cash equivalents		176
Other current assets		86
Non-current assets		84
Current liabilities		(821)
Non-current liabilities		(38)
Total intangible assets		5,334
Goodwill		12,251
Total purchase consideration	$ 17,100	17,072
Shoflo L L C [Member] | Trademarks [Member]
Business Acquisition [Line Items]
Total intangible assets		401
Shoflo L L C [Member] | Developed Technology Rights [Member]
Business Acquisition [Line Items]
Total intangible assets		$ 4,933

Business Combinations - Summa_2

Business Combinations - Summary of Identifiable Intangible Assets Acquired and Their Useful Lives (Details) - Shoflo L L C [Member] $ in Thousands	9 Months Ended
	Sep. 30, 2022 USD ($)
Business Acquisition [Line Items]
Total intangible assets	$ 5,334
Trademarks [Member]
Business Acquisition [Line Items]
Total intangible assets	$ 401
Useful life (years)	2 years
Developed Technology Rights [Member]
Business Acquisition [Line Items]
Total intangible assets	$ 4,933
Useful life (years)	3 years

Property and Equipment - Schedu

Property and Equipment - Schedule of Property and Equipment (Details) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Property Plant And Equipment [Line Items]
Property and equipment, gross	$ 61,374	$ 61,186
Less accumulated depreciation	(46,757)	(45,852)
Property and equipment, net	14,617	15,334
Computer Equipment, Purchased Software and Software Developed for Internal-Use
Property Plant And Equipment [Line Items]
Property and equipment, gross	22,904	22,517
Leasehold Improvements
Property Plant And Equipment [Line Items]
Property and equipment, gross	22,059	22,747
Furniture and Equipment
Property Plant And Equipment [Line Items]
Property and equipment, gross	8,621	9,087
Rentable Onsite Solutions Equipment
Property Plant And Equipment [Line Items]
Property and equipment, gross	7,546	6,324
Other
Property Plant And Equipment [Line Items]
Property and equipment, gross	$ 244	$ 511

Property and Equipment - Additi

Property and Equipment - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Property, Plant and Equipment [Abstract]
Depreciation of property and equipment	$ 1.9	$ 2.5	$ 5.7	$ 8.5

Capitalized Software Developm_3

Capitalized Software Development Costs - Summary of Capitalized Software Development Costs and Acquired Software Technology (Details) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Capitalized Computer Software, Net [Abstract]
Capitalized software development costs, gross	$ 429,905	$ 385,384
Less accumulated amortization	(329,612)	(276,533)
Capitalized software development costs, net	$ 100,293	$ 108,851

Capitalized Software Developm_4

Capitalized Software Development Costs - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Cost of Revenue
Capitalized Computer Software Net [Line Items]
Amortization of capitalized software development costs	$ 16.5	$ 15.5	$ 49.2	$ 45.9

Goodwill and Intangible Asset_2

Goodwill and Intangible Assets - Summary of Change in Carrying Amount of Goodwill (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2022 USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
Beginning balance	$ 1,617,880
Foreign currency translation adjustments	(912)
Addition from acquisition	3,629
Ending balance	$ 1,620,597

Goodwill and Intangible Asset_3

Goodwill and Intangible Assets - Summary of Intangible Assets (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	$ 534,934		$ 534,934		$ 535,554
Accumulated Amortization	(350,093)		(350,093)		(314,183)
Accumulated Amortization, Expense, retirements, and and foreign currency translation, net	(12,170)	$ (12,757)	(36,484)	$ (38,721)
Intangible assets, net	184,841		184,841		221,371
Customer Relationships
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	437,328		437,328		438,002
Accumulated Amortization	(286,482)		(286,482)		(256,885)
Intangible assets, net	150,846		$ 150,846		$ 181,117
Weighted average remaining life			3 years 7 months 6 days		4 years 7 months 6 days
Trademarks
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	96,956		$ 96,956		$ 96,902
Accumulated Amortization	(63,023)		(63,023)		(56,710)
Intangible assets, net	33,933		$ 33,933		$ 40,192
Weighted average remaining life			3 years 4 months 24 days		4 years 2 months 12 days
Non-compete Agreements
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	588		$ 588		$ 588
Accumulated Amortization	(588)		(588)		(588)
Intangible assets, net	0		0		0
Intangible assets subject to amortization
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	534,872		534,872		535,492
Accumulated Amortization	(350,093)		(350,093)		(314,183)
Intangible assets, net	184,779		184,779		221,309
Indefinite-lived assets
Finite Lived Intangible Assets [Line Items]
Intangible Assets, Gross	62		62		62
Accumulated Amortization	0		0		0
Intangible assets, net	$ 62		$ 62		$ 62

Goodwill and Intangible Asset_4

Goodwill and Intangible Assets - Schedule of Estimated Future Amortization Expense (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Finite-Lived Intangible Assets [Line Items]
Total amortization expense related to acquired intangible assets	$ 184,841	$ 221,371
Finite Lived
Finite-Lived Intangible Assets [Line Items]
2022 (remaining three months)	12,149
2023	46,698
2024	45,142
2025	39,300
2026	35,525
2027 and thereafter	5,965
Total amortization expense related to acquired intangible assets	$ 184,779

Goodwill and Intangible Asset_5

Goodwill and Intangible Assets - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Goodwill And Intangible Assets [Line Items]
Amortization of Intangible Assets	$ 12,170	$ 12,757	$ 36,484	$ 38,721
Minimum
Goodwill And Intangible Assets [Line Items]
Estimated useful lives of intangible assets			2 years
Maximum
Goodwill And Intangible Assets [Line Items]
Estimated useful lives of intangible assets			15 years

Accrued Expenses and Other Cu_3

Accrued Expenses and Other Current Liabilities - Summary of Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Payables and Accruals [Abstract]
Accrued compensation	$ 43,880	$ 49,015
Sales and other tax liabilities	9,951	10,774
Other	21,539	20,038
Accrued expenses and other current liabilities	$ 75,370	$ 79,827

Income Taxes - Additional Infor

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended		9 Months Ended
	Aug. 16, 2022	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Income Tax Disclosure [Abstract]
Effective Tax Rate		(10.06%)	(8.15%)	(5.59%)	(8.94%)
U.S. federal statutory rate				21%
Interest and penalties included in income tax expense		$ 0	$ 0	$ 0	$ 0
Corporate tax of IRA percentage	15%
Share repurchases tax percentage	1%

Stockholders Equity - Additiona

Stockholders Equity - Additional Information (Details) - USD ($)		3 Months Ended				9 Months Ended
	Feb. 28, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Class Of Stock [Line Items]
Common stock, shares authorized		1,500,000,000				1,500,000,000		1,500,000,000
Preferred stock, shares authorized		1,000,000				1,000,000
Preferred stock, par value		$ 0.0001				$ 0.0001
Common stock, shares outstanding		484,488,616				484,488,616		481,121,695
Voting description						Each share of common stock has one vote under the Company’s Certificate of Incorporation.
Number of shares subject to option, Granted		0	0	4,129,380		4,129,380
Percentage of fair market value of a share of common stock						85%
Shares available for issuance under ESPP		11,500,000				11,500,000
Payroll deductions from employees related to ESPP						$ 25,000
Options granted		0
Options exercised		1,809,416	118,181	140,970		2,068,567
Weighted-average grant date fair value of options granted						$ 8.05
Total intrinsic value of options exercised		$ 4,000,000				$ 4,700,000
Unrecognized compensation expense		28,332,000	$ 36,727,000	$ 47,586,000		$ 28,332,000		$ 40,337,000
Weighted average period over which unrecognized compensation cost is expected to be recognized						1 year 5 months 15 days
Stock-based compensation expense		19,288,000			$ 8,387,000	$ 46,008,000	$ 16,811,000
Employee Stock Purchase Plan
Class Of Stock [Line Items]
Employee stock purchase plan description						Employee Stock Purchase Plan (the “ESPP”) permits employees to purchase common stock through payroll deductions during biannual offering periods, or during such other offering periods as the Board of Directors may determine. Participants may authorize payroll deductions of a specific percentage of compensation not to exceed 15%, with such deductions being accumulated for biannual purchase periods beginning on the first business day of each offering period and ending on the last business day of each offering period.
Contributions made by employees		2,100,000				$ 2,700,000
Unrecognized compensation expense		500,000				$ 500,000
Restricted Stock Units (RSUs)
Class Of Stock [Line Items]
Number of shares subject to option, Granted						16,093,103
Unrecognized compensation expense		94,200,000				$ 94,200,000
Weighted average period over which unrecognized compensation cost is expected to be recognized						2 years 10 days
Number of shares subject to option, Vested						1,302,856
2017 Long-Term Incentive Plan
Class Of Stock [Line Items]
Stock-based compensation expense		$ 0			$ 0	$ 0	$ 0
2017 Long-Term Incentive Plan | Restricted Stock Units (RSUs)
Class Of Stock [Line Items]
Share Based Payment Award Stock Options Converted	3,700,000

Stockholders Equity - Summary o

Stockholders Equity - Summary of Weighted Average Assumptions Used in Valuation of Stock Option Awards Granted under Black- Scholes Model (Details)	9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021
Share-Based Payment Arrangement [Abstract]
Dividend yield	0%	0%
Volatility	45.30%	44.98%
Expected term (years)	5 years 11 months 1 day	5 years 9 months 25 days
Risk-free interest rate	1.85%	1.30%

Stockholders Equity - Summary_2

Stockholders Equity - Summary of Stock-based Compensation Activity Rollforward (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended			6 Months Ended	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2021
Share-Based Payment Arrangement [Abstract]
Number of shares subject to option, Beginning Balance	54,578,848	55,354,536	51,646,456	51,646,456	51,646,456
Number of shares subject to option, Granted	0	0	4,129,380		4,129,380
Number of shares subject to option, Exercised	(1,809,416)	(118,181)	(140,970)		(2,068,567)
Number of shares subject to option, Forfeited	(199,097)	(657,507)	(280,330)
Number of shares subject to option, Expired	0	0	0
Number of shares subject to option, Ending Balance	52,570,335	54,578,848	55,354,536	54,578,848	52,570,335	51,646,456
Number of shares subject to option, Vested and exercisable	37,758,188				37,758,188	43,842,127
Weighted average exercise price per share, Beginning Balance	$ 4.41	$ 4.42	$ 4.13	$ 4.13	$ 4.13
Weighted average exercise price per share, Granted	0	0	8.05
Weighted average exercise price per share, Exercised	3.84	3.85	3.80
Weighted average exercise price per share, Forfeited	5.13	5.06	5.07
Weighted average exercise price per share, Expired	0	0	0
Weighted average exercise price per share, Ending Balance	4.42	$ 4.41	$ 4.42	$ 4.41	4.42	$ 4.13
Weighted average exercise price per share, Vested and exercisable	$ 3.84				$ 3.84	$ 3.71
Weighted average remaining contractual term (years)	5 years 7 months 17 days		6 years 3 months 25 days	5 years 8 months 15 days		6 years 3 months 14 days
Weighted average remaining contractual term (years), Vested and exercisable					4 years 4 months 28 days	5 years 5 months 19 days
Aggregate intrinsic value	$ 55,120	$ 33,055	$ 153,377	$ 33,055	$ 55,120	$ 208,614
Aggregate intrinsic value, Vested and exercisable	53,189				53,189	195,710
Unrecognized compensation expense	$ 28,332	$ 36,727	$ 47,586	$ 36,727	$ 28,332	$ 40,337

Stockholders Equity - Summary_3

Stockholders Equity - Summary of Stock-based Compensation Expense Including Expense with Liability Classified Awards (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 19,288	$ 8,387	$ 46,008	$ 16,811
Cost of Revenue
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	2,234	456	4,758	950
Sales and Marketing Expense
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	6,398	2,578	15,559	5,371
Research and Development
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	5,280	2,183	11,789	4,321
General and Administrative
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 5,376	$ 3,170	$ 13,902	$ 6,169

Debt - Schedule of Outstanding

Debt - Schedule of Outstanding Principal Amount and Unamortized Debt Issuance Costs, Net (Details) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Less: original issue discount	$ 0	$ (438)
Less: unamortized deferred financing costs	(2,923)	(2,956)
Total principal amount and related unamortized debt issuance costs, net	162,077	262,302
First Lien
Debt Instrument [Line Items]
Principal amount	0	265,696
Revolving Credit Facility
Debt Instrument [Line Items]
Principal amount	$ 165,000	$ 0

Debt - Additional Information (

Debt - Additional Information (Details) - USD ($) $ in Thousands		3 Months Ended		9 Months Ended
	May 27, 2022	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Debt Instrument [Line Items]
Deferred financing cost		$ 3,100		$ 3,100
Loss on extinguishment of debt		0	$ 0	(3,219)	$ 0
Letters of Credit
Debt Instrument [Line Items]
Reduction in borrowing capacity	$ 35,000
Revolving Credit Facility
Debt Instrument [Line Items]
Debt instrument, face amount	$ 500,000
Outstanding revolving loans		165,000		165,000
Available outstanding borrowing		$ 335,000		$ 335,000
Revolving credit facility maturity date				May 27, 2027
Net leverage ratio covenant set description				The Revolving Credit Facility includes a maximum total net leverage ratio covenant set at 4.00:1.00; provided that following the consummation of a qualified acquisition, Cvent may elect to increase the total net leverage ratio to 4.50:1:00 for the fiscal quarter in which such qualified acquisition was consummated and for the next three consecutive fiscal quarters thereafter.
Debt Instrument, term	5 years
Interest rate on outstanding borrowing		4.56%		4.56%
Line Of Credit Facility Remaining Borrowing Capacity		$ 265,000		$ 265,000
Loss on extinguishment of debt
Debt Instrument [Line Items]
Loss on extinguishment of debt				$ (3,200)

Leases - Additional Information

Leases - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Lessee Lease Description [Line Items]
Operating lease right-of-use assets		$ 22,124		$ 28,370
Operating lease liabilities		33,400		$ 42,100
Right-of-use assets obtained in exchange for operating lease liabilities	$ 0	$ 200	$ 100

Commitments and Contingencies -

Commitments and Contingencies - Additional Information (Details) $ in Millions	Sep. 30, 2022 USD ($)
Commitments and Contingencies Disclosure [Abstract]
Noncancelable purchase commitments	$ 68.7

Related-Party Transactions - Ad

Related-Party Transactions - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Related Party Transaction [Line Items]
Other	$ 21,539		$ 21,539		$ 20,038
Total expenses incurred	600	$ 500	1,700	$ 1,400
General and Administrative Expenses
Related Party Transaction [Line Items]
Consulting fees	100		100
Vista Credit Partners
Related Party Transaction [Line Items]
Other	100		100		$ 100
Revenue recognized from sale of services to other Vista controlled entities	$ 700	$ 400	$ 1,900	$ 700