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1Q 2022 INVESTOR PRESENTATION May 10, 2022
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DISCLAIMER 2 Forward-Looking Statements and Other Information This presentation may contain "forward-looking statements," which reflect loanDepot's current views with respect to, among other things, its operations and financial performance. You can identify these statements by the use of words such as "outlook," "potential," "continue," "may," "seek," "approximately," "predict," "believe," "expect,“ "plan," "intend," "estimate" or "anticipate" and similar expressions or the negative versions of these words or comparable words, as well as future or conditional verbs such as "will," "should," "would" and "could.” All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, but not limited to, guidance to our pull-through weighted rate lock volume, origination volume and pull-through weighted gain-on-sale margin. These forward-looking statements are based on current available operating, financial, economic and other information, and are not guarantees of future performance and are subject to risks, uncertainties and assumptions, including the risks in the "Risk Factors" section of loanDepot, Inc.'s Annual Report on Form 10-K for the year ended December 31, 2021, which are difficult to predict. Therefore, current plans, anticipated actions, financial results, as well as the anticipated development of the industry, may differ materially from what is expressed or forecasted in any forward-looking statement. loanDepot does not undertake any obligation to publicly update or revise any forward-looking statement to reflect future events or circumstances, except as required by applicable law. Non-GAAP Financial Information To provide investors with information in addition to our results as determined by GAAP, we disclose Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA as non-GAAP measures. We believe Adjusted Total Revenue, Adjusted Net Income, Adjusted Diluted EPS, and Adjusted EBITDA provide useful information to investors regarding our results of operations because each measure assists both investors and management in analyzing and benchmarking the performance and value of our business. They facilitate company-to-company operating performance comparisons by backing out potential differences caused by variations in hedging strategies, changes in valuations, capital structures (affecting net interest expense), taxation, the age and book depreciation of facilities (affecting relative depreciation expense) and the amortization of intangibles, which may vary for different companies for reasons unrelated to operating performance, as well as certain historical cost (benefit) items which may vary for different companies for reasons unrelated to operating performance. These measures are not financial measures calculated in accordance with GAAP and should not be considered as a substitute for revenue, net income, or any other operating performance measure calculated in accordance with GAAP, and may not be comparable to a similarly titled measure reported by other companies. Market and Industry Data This presentation also contains information regarding the loanDepot’s market and industry that is derived from third-party research and publications. That information may rely upon a number of assumptions and limitations, and the Company has not independently verified its accuracy or completeness.
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$12.5 trillion total addressable market Culture focused on continuous innovation Relentless focus on delighting the customer Model positioned to continue capturing market share WE ARE DISRUPTING CONSUMER FINANCE THROUGH CONTINUOUS INNOVATION 3
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WHY loanDepot WINS Scaled Leader in a Massive Ecosystem that is Ripe for Disruption Diverse Management Team with Unique Skillsets Innovative Workplace and Customer-Centric Culture Attractive Financial Model with Earnings Growth Opportunity Market-Leading Brand and Data-Driven Customer Acquisition Capabilities Interconnected Origination Strategy that Leverages the Same Technology Platform to Thrive in Any Market Environment Purpose-Built End-to-End Technology Platform that Drives Efficiency and Superior Customer Experience 4 1 2 6 3 4 5 7
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5 UNIQUELY POSITIONED TO OUTRUN THE COMPETITION Young and Entrepreneurial Industry leader as a 12-Year-Old Company Industry Leading Growth Origination CAGR of 32% vs. 18% for Industry(1) Room to Run 3.1% Market Share with Strong Growth Outlook(2) Purchase Strength 37% Purchase Composition(3) Purpose-Built Technology Organically Built, Diversified Platform ✓ In-Market ✓ Consumer Direct 1) Represents origination CAGR for period 2017 – LTM Q1 ‘22, loanDepot origination volume based on company financials, industry origination volume based on Mortgage Bankers Association (MBA); 2) Market Share is based on latest MBA market size for 2021 as of 4/13/2022 for Q1 ‘22; 3) For Q1’22 period ® ✓Wholesale ✓ JV Partnerships
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6 $22bn Q1’22 Origination Volume 49% Growth in Servicing UPB FY20 – Q1 ‘22 Tech-empowered platform with relentless focus on the customer #2 Retail-focused non-bank U.S. mortgage originator(1) Grown to scale through two interconnected strategies − Retail: consumer direct & in-market mortgage professionals − Partner: brokers, realtors, JVs and referral partners End-to-end mello® technology driving a seamless experience throughout customer homeownership journeys Develop life-long customer relationships by retaining servicing and enhance lifetime value by utilizing data and analytics ✓ 3.1% Market Share In Q1 ‘22(3) ✓ ✓ ✓ ✓ 46% 2010 – LTM Q1 ‘22 Origination CAGR(2) 83% Of Volume for Q1 ’22 Consisted of Cash-Out Refi & Purchase Products >3x Market Share Growth Since 2014(3)(4) (1) Per IMF for Q4 ’21 period; (2) CAGR includes annualized volume for 2010; (3) Mortgage Bankers Association market size as of 4/13/2022; (4) Compared to market share for LTM Q1 ‘22 A SCALED PLATFORM POISED FOR CONTINUED GROWTH
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SAEED GHASEMZADEH Enterprise Contact Strategy 10+ Years Experience 7 DIVERSE MANAGEMENT TEAM WITH UNIQUE SKILLSETS ANTHONY HSIEH Founder & Executive Chairman 30+ Years Experience Prior: PATRICK FLANAGAN Chief Financial Officer 30+ Years Experience Prior: JEFF WALSH Chief Revenue Officer 30+ Years Experience Prior: GEORGE BRADY Chief Digital Officer 30+ Years Experience Prior: TJ FREEBORN Chief Administrative Officer 25+ Years Experience Prior: RICK CALLE Chief Strategy Officer 10+ Years Experience Prior: JEFF DERGURAHIAN Chief Capital Markets Officer 20+ Years Experience Prior: NICOLE CARRILLO Chief Accounting Officer 15+ Years Experience Prior: PETER MACDONALD General Counsel 25+ Years Experience Prior: Town & Country Credit Corp. Tuttle Risk Management ZEENAT SIDI President & COO mello 15+ Years Experience Prior: FRANK MARTELL President & Chief Executive Officer 30+ Years Experience Prior:
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Extend Data Analytics Advantage Leverage Local Presence to Grow in All Market Environments Expand the Funnel WELL-DEFINED STRATEGIES FOR PROFITABLE GROWTH THAT LEVERAGE OUR UNIQUE ADVANTAGES Leverage Our Brand Increasing Retention and Lifetime Value 8 Leverage proprietary technology to drive long term operating efficiencies
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$2 $3 $6 $8 $13 $29 $38 $35 $33 $45 $101 $137 $22 0.1% 0.2% 0.3% 0.5% 1.0% 1.7% 1.9% 2.0% 2.0% 2.0% 2.5% 3.4% 3.1% – 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% 4.0% 0 20 40 60 80 100 120 140 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 Q1 '22 • Expanded in-market retail reach through acquisitions • Leveraged infrastructure to launch LD Wholesale • Strategic decision to begin retaining servicing • Launched with the goal of disrupting mortgage • Created scalable platform and infrastructure loanDepot Annual Mortgage Origination Volume (1) CAGR includes annualized volume for 2010 Source: Historical market share based on MBA industry volume as of 4/13/2022 and historical loanDepot origination volume CONTEMPORARY 12-YEAR-OLD COMPANY INVESTED FOR THE FUTURE 2010 – LTM Q1’22 Origination CAGR: 46%(1) 9 • Built proprietary mello® technology • Built $153bn servicing book with long-term relationships to a half million loanDepot customers • Launched mellohome and melloInsurance • Acquired leading title insurance company • Formed mello® operating unit focused on mortgage adjacent, digital-first products and services Established Scalable Infrastructure 2010-2012 Diversification & Expansion 2013-2015 Brand, Technology and Operations Transformation 2016-Present $1.6 loanDepot Originations loanDepot Market Share $1.4 $2.0 $1.8 $1.3 $1.7 $2.1 $1.8 $1.7 $2.3 $4.1 Total market volume ($ trillion) ($ in billions) $4.0 $0.7
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10 ORIGINATION STRATEGY BUILT FOR ALL MARKETS RETAIL STRATEGY PARTNER STRATEGY Consumer Direct PartnerIn-Market Description Significant brand investment supporting customer acquisition through the digital channel High-tech, high-touch service powered by mello® and +1,700 in- market mortgage professionals covering 75% of the U.S. population Joint ventures, integrated referral partners and wholesale Relationships Individual customers Builders and realtors Home builders, real estate brokers and banks Drivers Marketing spend & marketing efficiency Number of loan officers & loan officer productivity Number of account executives and partners Q1 ‘22 Volumes $17 billion $5 billion CAGR Growth (’17 – LTM Q1 ‘22) 33% 31% Tech Empowerment Technology investments automating and expediting broker processes Leads routed to maximize conversion based on dynamic lead scoring Matching the right lead with right mortgage professional to optimize conversion +3,000 mortgage professionals covering all 50 states
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DIFFERENTIATED AND DISRUPTIVE MODEL CREATES BARRIERS TO ENTRY 11 Scaled Branded Disruptors Traditional Mortgage v1.0 Integrated Proprietary Technology Platform Powerful B2C Brand Multiple Retail Customer Engagement Strategies Powered by Big Data DTC & In-Market Retail Purchase High Growth
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12 Conditions Engine Servicing & Customer Portal Enterprise Lead Management Services Marketplace Digital Validation Infrastructure Product & Pricing Engine SAY HELLO TO mello® | DIGITAL DISRUPTION HAS ARRIVED One end-to-end ecosystem built to seamlessly meet the needs of our customers and team members ® 1.9x Increase in Conversion(1) in Consumer Direct from pre-pandemic FY19 to Q1 ‘22 11% Increase in Productivity avg. closings per LLO from pre-pandemic FY19 to end of Q1 ‘22 The mello® AdvantageThe mello® Ecosystem (1) Conversion defined as % of funded units from static pool leads over a given period of time
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3.7 4.4 6.4 7.9 9.2 10.6 7.8 10.6 11.5 2014 2015 2016 2017 2018 2019 2020 2021 LTM Q1'22 13 GROWING BRAND DRIVING SCALE AND EXPANDING OUR REACH Client Leads by Year (in millions) Source: Unmetric Data Increased scale from investment allows us to continue expanding our brand into the future • Digital Leads • Affiliate Relationships • Brand Recognition • Social Media Engagement • Local In-Market Relationships • Existing Customers Existing Lead Sources ✓ Optimizing Digital Lead Sources ✓ Growing Brand Recognition ✓ Growing Recapture Opportunities ✓ Leverage In-Market Presence ✓ Add New Affiliates Massive Top-of-the-Funnel Expansion New Opportunities
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VAST MEDIA PRESENCE INTERACTS WITH MILLIONS OF CUSTOMERS DAILY 14 Social Media Web & Digital Media site visits in Q1 ‘22 4.5m MLB Partnership impressions since 2021 launch LCS coincided with ad spend increase 863m Impressions in Q1 ‘22 42m
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$18 $25 $36 $36 $33 $30 $30 $23 $20 $15 $21 $27 $37 $41 $34 $32 $29 $22 270 447 372 346 369 264 299 281 213 - 50 100 150 200 250 300 350 400 450 500 $0 $10 $20 $30 $40 $50 $60 $70 $80 Q1 2020A Q2 2020A Q3 2020A Q4 2020A Q1 2021A Q2 2021A Q3 2021 Q4 2021 Q1 2022 Pull-Through Weighted (PTW) Lock Volume Origination Volume PTW GOS Margin, bps OUTSIZED ORIGINATIONS GROWTH RELATIVE TO INDUSTRY (1) MBA as of 4/13/2022 Note: Pull through weighted rate lock volume is the unpaid principal balance of loans subject to interest rate lock commitments, net of a pull-through factor for the loan funding probability 15 2017- LTM Q1 ‘22 Origination CAGR 32% 18%Industry(1) Purchase Mix % : 26% 31% 26%29% Retail Mix % : 82% 80% 79%77% ($ in billions) Total Market Share (%) : 2.1% 2.4% 2.8%2.5% 3.8% 81% 19% 3.3% 81% 30% 78% 34% 3.4% 3.3% 77% 34% 76% 37% 3.1%
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Historical expenses in bps of funded mortgage volume HISTORICAL COST STRUCTURE COMPARISON 16 338 bps 295 bps 428 bps362 bps Total Revenue (bps funded volume): Pre-tax Net Income (bps funded volume): (31) bps 7 bps 200 bps8 bps Salary Expense Marketing and Advertising Expense Direct Origination Expense (incl. Investor Fees) Subservicing Expense Other G&A While operating expenses decreased by $88m QoQ, expenses in bps of funded volume increased due to the decline in funded volume 272 bps 49 bps Commission Expense 234 bps (48) bps 128 129 96 78 72 99 79 78 73 74 68 62 61 58 41 26 34 47 22 25 21 12 14 25 11 15 9 8 7 10 53 64 48 29 27 39 354 bps 369 bps 288 bps 228 bps 223 bps 281bps 2017 2018 2019 2020 2021 Q1 '22
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HISTORICAL SERVICING PORTFOLIO TREND 17 ($ in billions) Retention %(2) : Recapture %(1) : 58% 70% 94% 64% 95% 54% 96% 66% 94% 72% 90% 78% 82% 68% (1) Organic refinance consumer direct recapture rate is defined as the total unpaid principal balance (“UPB”) of loans in our servicing portfolio that are paid in full for purposes of refinancing the loan on the same property, with the Company acting as lender on both the existing and new loan, divided by the UPB of loans in our servicing portfolio that paid in full for the purpose of refinancing the loan on the same property. (2) Portion of loan originated volume that was held for servicing in the period divided by the sold volume in the period. 78% 70% Total Serv Exp$ to Avg. UPB $, bps : 4.1 3.9 4.1 3.6 3.1 2.6 2.4 2.3 $42 $58 $77 $103 $130 $139 $145 $162 $153 102 98 101 109 136 128 126 123 135 - 20 40 60 80 100 120 140 $- $20 $40 $60 $80 $100 $120 $140 $160 $180 Q1'20 Q2'20 Q3'20 Q4'20 Q1'21 Q2'21 Q3'21 Q4'21 Q1 '22 UPB $ MSR FV, bps 75% 72% 2.4
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STRONG LIQUIDITY AND BALANCE SHEET 1.0x 1.2x 1.1x 1.3x 1.4x Q1 '21 Q2 '21 Q3 '21 Q4 '21 Q1 '22 MSR / Tangible Net Worth Note: Please see Appendix for Non-GAAP Reconciliation 18 0.8x 1.0x 0.9x 1.0x 1.0x Q1 '21 Q2 '21 Q3 '21 Q4 '21 Q1 '22 Non-Funding Debt / Tangible Net Worth $175 $130 $265 $38 $822 $630 $419 $507 $420 $554 $805 $549 $772 $458 $1,376 Q1 '21 Q2 '21 Q3 '21 Q4 '21 Q1 '22 Liquidity ($m) Unused Lines Unrestricted Cash 6% 4% 6% 4% 13% Liquidity / Total Assets
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19 DELIVERING CUSTOMERS A COMPLETE SOLUTION Leads routed to maximize conversion based on dynamic lead scoring Title Insurance Escrow Services Homeowners Insurance First Mortgage mello® HELOC (Coming Soon) (1) Other Income during the quarter was $41m. The difference primarily comprised of Joint Venture income ®
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20 Q2 2022 OUTLOOK Q2 2022 Guidance Metric Low High Pull-through Weighted Rate Lock Volume ($bn) $12 $22 Origination Volume ($bn) $13 $18 Pull-through Weighted GOS Margin, bps 160 210 Current Market Conditions • Higher interest rates resulting in little incentive for rate and term refinance • Tight housing supply continues to fuel competition for home purchases, however higher interest rates adversely impacts home affordability • Increasing homeowner equity drives demand for cash-out refinance and other equity linked products • Sharper focus on industry consolidation, driven primarily by headcount reductions to shed excess capacity given lower industry volume expectations Q2 2022 outlook reflects the recent increase in interest rates, limited housing supply, and increased competitive pressure
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BALANCE SHEET & SERVICING PORTFOLIO HIGHLIGHTS 21 $ in MM except units and % 1Q’22 4Q’21 1Q’21 1Q’22 vs 4Q’21 1Q’22 vs 1Q’21 Cash and cash equivalents $554.1 $ 419.6 $630.5 32.1% (12.1%) Loans held for sale, at fair value 6,558.7 8,136.8 8,787.8 (19.4%) (25.4%) Servicing rights, at fair value 2,086.0 2,006.7 1,772.1 4.0% 17.7% Total assets 10,640.2 11,812.3 13,298.3 (9.9%) (20.0%) Warehouse and other lines of credit 5,806.9 7,457.2 8,309.5 (22.1%) (30.1%) Total liabilities 9,129.1 10,183.0 11,524.3 (10.3%) (20.8%) Total equity 1,511.2 1,629.4 1,774.0 (7.3%) (14.8%) Servicing portfolio (unpaid principal balance) $153,385.8 $ 162,113.0 $129,709.9 (5.4%) 18.3% Total servicing portfolio (units) 496,868 524,992 414,540 (5.4%) 19.9% 60+ days delinquent ($) 1,444.8 1,510.3 2,125.6 (4.3%) (32.0%) 60+ days delinquent (%) 0.9% 0.9% 1.6% Servicing rights, net to UPB 1.4% 1.2% 1.4%
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NON-GAAP FINANCIAL RECONCILIATION 22 ($MM) 1Q ’22 4Q’21 1Q’21 FY21 FY20 Adjusted Revenue Total Net Revenue $503.3 $ 705.0 $1,316.0 $ 3,724.7 $ 4,312.2 Change in FV of Servicing Rights, Net of Hedge 1.3 18.6 (74.6) 14.5 (58.9) Adjusted Total Revenue $504.6 $ 723.6 $1,241.4 $ 3,739.2 $ 4,253.3 Adjusted (LBITDA) EBITDA Net (loss) Income ($91.3) $ 14.7 $427.9 $ 623.1 $ 2,013.1 Interest Expense - Non-Funding Debt 14.4 22.3 13.1 79.6 48.0 Income Tax (benefit) Expense (11.6) (3.8) 18.3 43.4 2.2 Depreciation and Amortization 10.5 9.7 8.5 35.5 35.7 Change in FV of Servicing Rights, Net of Hedge 1.3 18.6 (74.6) 14.5 (58.9) Change in FV of Contingent Consideration 0.0 0.0 0.0 (0.1) 32.7 Stock Compensation Expense and Management Fees 2.3 2.2 60.1 67.3 9.6 IPO Expenses 0.0 0.0 4.8 6.0 2.6 Adjusted (LBITDA) EBITDA ($74.4) $ 63.7 $458.1 $ 869.4 $ 2,084.9 Adjusted Net (loss) Income Net (loss) Income ($91.3) $ 14.7 $427.8 $ 623.1 $ 2,013.1 Adjustments to Income Taxes 14.7 (1.5) (101.2) (132.5) (516.5) Tax-Effected Net (loss) Income ($76.6) $ 13.2 $326.6 $ 490.6 $ 1,496.6 Change in FV of Servicing Rights, Net of Hedge 1.3 18.6 (74.6) 14.5 (58.9) Change in FV of Contingent Consideration 0.0 0.0 0.0 (0.1) 32.7 Stock Compensation Expense and Management Fees 2.3 2.2 60.1 67.3 9.6 IPO Expenses 0.0 0.0 4.8 6.0 2.6 Gain on Extinguishment of Debt (10.5) 0.0 0.0 0.0 0.0 Tax Effect of Adjustments 1.8 (5.1) 2.6 (22.8) 3.6 Adjusted Net (loss) Income ($81.7) $ 28.9 $319.5 $ 555.6 $ 1,486.1
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NON-GAAP FINANCIAL RECONCILIATION 23 ($MM) 1Q ’22 4Q’21 3Q’21 2Q’21 1Q’21 Tangible Net Worth Total Equity $1,511.2 $1,629.4 $1,658.2 $1,568.8 $1,774.0 Less: Goodwill (40.7) (40.7) (40.7) (40.7) (40.7) Less: Intangibles (1.5) (1.6) (1.7) (1.8) (2.0) Tangible Net Worth $1,469.0 $1,587.0 $1,615.7 $1.526.3 $1,731.3 Non-Funding Debt Total Debt, net $1,947.6 $1,628.2 $1,408.8 $1,473.3 $1,305.1 Less: Securitization Debt, net (421.3) 0.0 0.0 0.0 0.0 Non-Funding Debt $1,526.3 $1,628.2 $1,408.8 $1,473.3 $1,305.1
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WE ARE PROUD TO SERVE THE COMMUNITIES IN WHICH WE LIVE AND WORK 24