The United States segment operates primarily under the Ferguson brand, providing a broad range of plumbing and heating products and solutions delivered through a common network of distribution centers, branches and specialist sales associates, counter service, showroom consultants and e-commerce. It operates nationally, serving the residential, commercial, civil/infrastructure and industrial end markets.
The residential end market (representing 54%, 52% and 52% of total United States segment revenue in fiscal 2020, fiscal 2019 and fiscal 2018, respectively), focuses on both new construction and RMI across single and multifamily homes. Sales are typically made to trade contractors, builders and remodeling contractors across both RMI and new construction, with our products consisting of plumbing supplies, water heaters, pipe, valves and fittings, kitchen and bathroom fixtures, appliances, HVAC units and supplies and our services including consultation, advice and project management, online tools, pro pick-up and delivery.
The commercial end market (representing 32%, 33% and 33% of total United States segment revenue in fiscal 2020, fiscal 2019 and fiscal 2018, respectively), focuses on new construction and RMI across the majority of non-residential sectors such as education, health care, government facilities, lodging and offices. Commercial provides commercial plumbing and mechanical contractors with products and services, with our products including plumbing parts and supplies, pipe, valves and fittings, fire sprinkler systems, hangers, struts and fasteners, and our services consisting of quotation services, jobsite delivery and logistics, project management and fabrication.
The civil/infrastructure end market (representing 7% of total United States segment revenue in fiscal 2020, fiscal 2019 and fiscal 2018), focuses on public and private water authorities, utility contractors, public works/line contractors and heavy highway contractors. Our products include pipe, valves and fittings, water meters and automation, irrigation and drainage, geosynthetics and stormwater management products and our services include digitally enhanced estimation, project management and design services, jobsite delivery, logistics and advanced metering infrastructure.
The industrial end market (representing 7%, 8% and 8% of total United States segment revenue in fiscal 2020, fiscal 2019 and fiscal 2018, respectively), focuses on new construction, repairs and maintenance in a variety of sectors such as chemical, energy, food and beverage, mining and pulp and paper. Our products include pipe, fittings and flanges, general industrial maintenance repair and operations products, high density polyethylene products and fabrication and our services consist of supply chain services, equipment rental and valves and automation services.
Across all of our end markets, we offer our products online, including, but not limited to, plumbing supplies, pipe, valves and fittings, kitchen and bathroom fixtures, appliances, HVAC units and supplies, hangers, struts, fasteners and water heaters. Sales from e-commerce represented 19% of total United States segment revenue in fiscal 2020.
Our United States business operates 1,442 branches serving all 50 states with approximately 27,000 associates, in each case, as at July 31, 2020. The branches are served by 10 national distribution centers, providing same-day and next-day product availability, which we believe to be a competitive advantage and an important requirement for customers.
United Kingdom
The United Kingdom segment contributed 9%, 10% and 12% of total consolidated revenue in fiscal 2020, fiscal 2019 and fiscal 2018, respectively.
On January 29, 2021, we sold our United Kingdom operations. See “Item 4—Information on the Company—A. History and Development.” Prior to the sale, our United Kingdom segment principally operated under the Wolseley brand mainly serving the trade RMI market through 542 branches, four distribution centers and approximately 5,000 associates, in each case, as at July 31, 2020. Branches provide same-day and next-day
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