Disaggregation of Revenue, Contract Liabilities, Remaining Performance Obligations, Credit Risk and Capitalized Costs to Obtain a Contract | Note 8. Disaggregation of Revenue, Contract Liabilities, Remaining Performance Obligations, Credit Risk and Capitalized Costs to Obtain a Contract The following table presents the disaggregation of revenue by revenue type, consistent with how the Company evaluates its financial performance, for the three and six months ended June 30, 2023 and 2022 (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2023 2022 2023 2022 Revenue: Cloud and subscription support $ 170,711 $ 136,920 $ 334,084 $ 267,819 Self-managed subscription license 56,878 70,123 107,427 136,971 Subscription 227,589 207,043 441,511 404,790 Perpetual license 13 2,300 819 4,972 Software revenue 227,602 209,343 442,330 409,762 Maintenance 124,851 131,834 250,226 264,312 Professional services 23,535 30,862 48,863 60,312 Maintenance and professional services revenue 148,386 162,696 299,089 324,624 Total revenues $ 375,988 $ 372,039 $ 741,419 $ 734,386 Revenue by geographic location for the three and six months ended June 30, 2023 and 2022 (in thousands): Three Months Ended June 30, Six Months Ended June 30, 2023 2022 2023 2022 North America $ 256,589 $ 255,585 $ 507,626 $ 498,932 EMEA 80,992 77,728 157,994 156,483 Asia Pacific 29,825 30,658 59,421 63,074 Latin America 8,582 8,068 16,378 15,897 Total revenues $ 375,988 $ 372,039 $ 741,419 $ 734,386 In the three months ended June 30, 2023 and 2022, the Company’s revenue from customers in the United States was $239.0 million and $242.9 million, respectively. In the six months ended June 30, 2023 and 2022, the Company’s revenue from customers in the United States was $472.4 million and $472.9 million, respectively. No foreign country represented 10% or more of the Company’s total revenue during the three and six months ended June 30, 2023 and 2022. Contract Liabilities As of June 30, 2023, deferred revenue and customer deposit liabilities were $662.2 million and $1.2 million, respectively. As of December 31, 2022, deferred revenue and customer deposit liabilities were $697.5 million and $2.0 million, respectively. The amount of revenues recognized during the three and six months ended June 30, 2023 that were included in the opening contract liabilities balance as of January 1, 2023 was approximately $198.0 million and $459.7 million, respectively. The amount of revenues recognized during the three and six months ended June 30, 2022 that were included in the opening contract liabilities balance as of January 1, 2022 were approximately $190.2 million and $411.7 million, respectively. Remaining Performance Obligations from Customer Contracts As of June 30, 2023, the Company’s remaining performance obligations was $1.3 billion, which does not include customer deposit liabilities. The Company expects to recognize approximately 68% of its remaining performance obligations at June 30, 2023 as revenues over the next twelve months and the remainder over the next two to three years. Concentrations of Credit Risk and Credit Evaluations No customer accounted for more than 10% of revenue during the three and six months ended June 30, 2023 and 2022. At June 30, 2023 and December 31, 2022, no customer accounted for more than 10% of the accounts receivable balance. Capitalized Costs to Obtain a Contract Capitalized costs to obtain contracts consist of sales commissions and related payroll taxes (together “deferred commissions”). The changes in the capitalized costs to obtain a contract for the six months ended June 30, 2023 (in thousands): Amount Ending balance as of December 31, 2022 $ 217,804 Additions 27,180 Commissions amortized (35,896) Revaluation 732 Ending balance as of June 30, 2023 $ 209,820 As of June 30, 2023, $70.0 million and $139.8 million of deferred commissions balance were included in prepaid expenses and other current assets and other assets in the condensed consolidated balance sheet, respectively. |