[***] = CERTAIN CONFIDENTIAL INFORMATION CONTAINED IN THIS DOCUMENT, MARKED BY BRACKETS, HAS BEEN OMITTED BECAUSE THE INFORMATION (I) IS NOT MATERIAL AND (II) WOULD BE COMPETITIVELY HARMFUL IF PUBLICLY DISCLOSED.
8.1.1 Primary Customer must request a price audit in writing at least twenty (20) business days prior to the suggested date of the price audit and must identify not more than twenty (20) items to be price verified and the period covered;
8.1 .2 The date and time of price audit must be to the mutual agreement of Primary Customer and the delivering Operating Company;
8.1.3 The price audit will be made at the delivering Operating Company’s location;
8. 1.4 Support for the price audit may not be copied, photographed, transmitted, or removed from the delivering Operating Company location where the price audit is conducted;
8.1.5 The period for which pricing is to be verified will not begin more than three (3) months prior to the date of the price audit, and will cover only one pricing period; and
8.1.6 In no event will pricing be corrected for more than twelve (12) months prior to the date of the price audit.
8.2 Price Discrepancy Reports. During the price discrepancy reports process, Sysco will review all Contracted Product purchases for over- and under-billings and adjustments will be made accordingly. Price discrepancy reports will not involve additional on-site visits and/or access to supplier invoices. Due to the extensive time and complexity associated with computer-generated price discrepancy reports by or on behalf of Customers or any third party provider on Contracted Products, Sysco will only complete price discrepancy reports subject to the following:
8.2.1 Requests for price discrepancy reports must contain all information required by Sysco, including: (i) Sysco invoice and item information, (ii) expected Supplier Guaranteed Distributor Cost, (iii) expected Contracted Product margin, (iv) description of Supplier Agreement, (v) expected Sell Price, and (vi) invoiced Sell Price;
8.2.2 The period for which pricing is to be reviewed will not begin more than six (6) months prior to the request date of the electronic audit;
8.2.3 Only Contracted Products covered by a Supplier Agreement will be reviewed;
8.2.4 Primary Customer must allow at least thirty (30) business days to complete the review of the Price Discrepancy Report; and
8.2.5 Sysco will return the Price Discrepancy Report on the Sysco Price Discrepancy Report Form.
9. Communication.
9.1 Direct communication. Sysco will, at all times keep strong communication relationships with Customer.
9.2 Sysco shall identify a key contact within the Sysco organization. Sysco will provide service and communication during standard business hours through Centralized Customer Care (CCC), the assigned representative, and for the first 90 days aligned with Tod Ruslender VPEC and regional leadership.
10. Representations and Warranties; Limitations; Indemnity.
10.1 Exclusion of Implied Warranties and Certain Damages. Except as expressly provided in this Agreement, SYSCO MAKES NO EXPRESS OR IMPLIED WARRANTIES OF ANY KIND. Except as expressly provided in this Agreement, neither Sysco or Customer will be liable FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY SORT.
10.2 Indemnity. Each party (in context, the “Indemnitor”) will be responsible for and will defend and indemnify the other party (in context, the “Indemnitee”) for losses, damages, claims, and costs (including reasonable attorneys’ fees) (collectively, “Losses”) of the Indemnitee to the extent that the Losses are caused by or arise out of the negligence or intentional misconduct of the Indemnitor other than as limited in Section 10.1. The Indemnitee will promptly notify the Indemnitor of any Losses and cooperate with the Indemnitor in defending such Losses. The Indemnitor is entitled to defend the Losses, and the Indemnitee may participate in the defense, at their respective expenses with counsels of their choosing. These indemnities are in addition to, not in lieu of, any other indemnity set forth in this Agreement and will survive the expiration or termination of this Agreement.
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LCC MSA v2019-Single Payor | | 4 | | CONFIDENTIAL |