Segment Information - Segment Results and Operating Revenue (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended |
Jun. 30, 2020 | Jun. 30, 2019 | Jun. 30, 2020 | Jun. 30, 2019 |
Operating revenues by products and services | | | | |
Revenues | $ 5,192 | $ 5,375 | $ 10,420 | $ 10,802 |
Cost of services and products | 2,232 | 2,243 | 4,467 | 4,543 |
Selling, general and administrative | 895 | 960 | 1,748 | 1,892 |
Less: share-based compensation | (20) | (43) | (89) | (76) |
Total expense | 3,107 | 3,160 | 6,126 | 6,359 |
Total adjusted EBITDA | 2,085 | 2,215 | 4,294 | 4,443 |
IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 1,592 | 1,649 | 3,216 | 3,309 |
Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 1,216 | 1,253 | 2,448 | 2,499 |
Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 945 | 950 | 1,865 | 1,917 |
IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 123 | 134 | 248 | 279 |
Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 726 | 718 | 1,448 | 1,440 |
Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 409 | 467 | 830 | 944 |
Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 154 | 157 | 310 | 314 |
Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 27 | 47 | 55 | 100 |
Operating segments | | | | |
Operating revenues by products and services | | | | |
Revenues | 5,192 | 5,375 | 10,420 | 10,802 |
Cost of services and products | 968 | 959 | 1,925 | 1,915 |
Selling, general and administrative | 440 | 475 | 883 | 972 |
Less: share-based compensation | 0 | 0 | 0 | 0 |
Total expense | 1,408 | 1,434 | 2,808 | 2,887 |
Total adjusted EBITDA | 3,784 | 3,941 | 7,612 | 7,915 |
Operating segments | IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 1,592 | 1,649 | 3,216 | 3,309 |
Operating segments | Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 1,216 | 1,253 | 2,448 | 2,499 |
Operating segments | Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 945 | 950 | 1,865 | 1,917 |
Operating segments | IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 123 | 134 | 248 | 279 |
Operating segments | Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 726 | 718 | 1,448 | 1,440 |
Operating segments | Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 409 | 467 | 830 | 944 |
Operating segments | Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 154 | 157 | 310 | 314 |
Operating segments | Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 27 | 47 | 55 | 100 |
Operating segments | International and Global Accounts | | | | |
Operating revenues by products and services | | | | |
Revenues | 849 | 877 | 1,714 | 1,740 |
Cost of services and products | 232 | 232 | 465 | 463 |
Selling, general and administrative | 61 | 67 | 126 | 134 |
Less: share-based compensation | 0 | 0 | 0 | 0 |
Total expense | 293 | 299 | 591 | 597 |
Total adjusted EBITDA | 556 | 578 | 1,123 | 1,143 |
Operating segments | International and Global Accounts | IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 386 | 409 | 786 | 817 |
Operating segments | International and Global Accounts | Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 311 | 323 | 627 | 632 |
Operating segments | International and Global Accounts | Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 97 | 89 | 188 | 178 |
Operating segments | International and Global Accounts | IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 55 | 56 | 113 | 113 |
Operating segments | International and Global Accounts | Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | International and Global Accounts | Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | International and Global Accounts | Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | International and Global Accounts | Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Enterprise | | | | |
Operating revenues by products and services | | | | |
Revenues | 1,433 | 1,409 | 2,853 | 2,834 |
Cost of services and products | 463 | 434 | 910 | 862 |
Selling, general and administrative | 135 | 141 | 271 | 289 |
Less: share-based compensation | 0 | 0 | 0 | 0 |
Total expense | 598 | 575 | 1,181 | 1,151 |
Total adjusted EBITDA | 835 | 834 | 1,672 | 1,683 |
Operating segments | Enterprise | IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 623 | 632 | 1,251 | 1,270 |
Operating segments | Enterprise | Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 381 | 354 | 761 | 701 |
Operating segments | Enterprise | Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 371 | 358 | 727 | 724 |
Operating segments | Enterprise | IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 58 | 65 | 114 | 139 |
Operating segments | Enterprise | Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Enterprise | Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Enterprise | Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Enterprise | Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Small and Medium Business | | | | |
Operating revenues by products and services | | | | |
Revenues | 646 | 688 | 1,304 | 1,388 |
Cost of services and products | 99 | 102 | 203 | 207 |
Selling, general and administrative | 109 | 115 | 219 | 239 |
Less: share-based compensation | 0 | 0 | 0 | 0 |
Total expense | 208 | 217 | 422 | 446 |
Total adjusted EBITDA | 438 | 471 | 882 | 942 |
Operating segments | Small and Medium Business | IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 263 | 271 | 532 | 547 |
Operating segments | Small and Medium Business | Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 91 | 94 | 180 | 189 |
Operating segments | Small and Medium Business | Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 282 | 312 | 572 | 629 |
Operating segments | Small and Medium Business | IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 10 | 11 | 20 | 23 |
Operating segments | Small and Medium Business | Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Small and Medium Business | Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Small and Medium Business | Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Small and Medium Business | Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Wholesale | | | | |
Operating revenues by products and services | | | | |
Revenues | 948 | 1,012 | 1,906 | 2,042 |
Cost of services and products | 132 | 140 | 263 | 274 |
Selling, general and administrative | 16 | 15 | 33 | 29 |
Less: share-based compensation | 0 | 0 | 0 | 0 |
Total expense | 148 | 155 | 296 | 303 |
Total adjusted EBITDA | 800 | 857 | 1,610 | 1,739 |
Operating segments | Wholesale | IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 320 | 337 | 647 | 675 |
Operating segments | Wholesale | Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 433 | 482 | 880 | 977 |
Operating segments | Wholesale | Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 195 | 191 | 378 | 386 |
Operating segments | Wholesale | IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 2 | 1 | 4 |
Operating segments | Wholesale | Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Wholesale | Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Wholesale | Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Wholesale | Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Consumer | | | | |
Operating revenues by products and services | | | | |
Revenues | 1,316 | 1,389 | 2,643 | 2,798 |
Cost of services and products | 42 | 51 | 84 | 109 |
Selling, general and administrative | 119 | 137 | 234 | 281 |
Less: share-based compensation | 0 | 0 | 0 | 0 |
Total expense | 161 | 188 | 318 | 390 |
Total adjusted EBITDA | 1,155 | 1,201 | 2,325 | 2,408 |
Operating segments | Consumer | IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Consumer | Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Consumer | Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Consumer | IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operating segments | Consumer | Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 726 | 718 | 1,448 | 1,440 |
Operating segments | Consumer | Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 409 | 467 | 830 | 944 |
Operating segments | Consumer | Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 154 | 157 | 310 | 314 |
Operating segments | Consumer | Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 27 | 47 | 55 | 100 |
Operations and Other | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Cost of services and products | 1,264 | 1,284 | 2,542 | 2,628 |
Selling, general and administrative | 455 | 485 | 865 | 920 |
Less: share-based compensation | (20) | (43) | (89) | (76) |
Total expense | 1,699 | 1,726 | 3,318 | 3,472 |
Total adjusted EBITDA | (1,699) | (1,726) | (3,318) | (3,472) |
Operations and Other | IP and Data Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operations and Other | Transport and Infrastructure | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operations and Other | Voice and Collaboration | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operations and Other | IT and Managed Services | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operations and Other | Broadband | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operations and Other | Voice | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operations and Other | Regulatory | | | | |
Operating revenues by products and services | | | | |
Revenues | 0 | 0 | 0 | 0 |
Operations and Other | Other | | | | |
Operating revenues by products and services | | | | |
Revenues | $ 0 | $ 0 | $ 0 | $ 0 |