Revenue Recognition - Revenue by Segment, Sales Channel and Product Category (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended |
Jun. 30, 2021 | Jun. 30, 2020 | Jun. 30, 2021 | Jun. 30, 2020 |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | $ 4,924 | $ 5,192 | $ 9,953 | $ 10,420 |
Adjustments for non-ASC 606 revenue | (471) | (481) | (945) | (962) |
Total revenue from contracts with customers | 4,453 | 4,711 | 9,008 | 9,458 |
Operating Segments | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 4,924 | 5,192 | 9,953 | 10,420 |
Operating Segments | Business | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 3,522 | 3,717 | 7,117 | 7,454 |
Adjustments for non-ASC 606 revenue | (273) | (269) | (547) | (542) |
Total revenue from contracts with customers | 3,249 | 3,448 | 6,570 | 6,912 |
Operating Segments | Business | Compute and Application Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 436 | 432 | 864 | 867 |
Adjustments for non-ASC 606 revenue | (135) | (128) | (267) | (262) |
Total revenue from contracts with customers | 301 | 304 | 597 | 605 |
Operating Segments | Business | IP and Data Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 1,550 | 1,608 | 3,130 | 3,230 |
Adjustments for non-ASC 606 revenue | (2) | (2) | (3) | (3) |
Total revenue from contracts with customers | 1,548 | 1,606 | 3,127 | 3,227 |
Operating Segments | Business | Fiber Infrastructure Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 551 | 547 | 1,105 | 1,094 |
Adjustments for non-ASC 606 revenue | (74) | (74) | (152) | (144) |
Total revenue from contracts with customers | 477 | 473 | 953 | 950 |
Operating Segments | Business | Voice and Other | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 985 | 1,130 | 2,018 | 2,263 |
Adjustments for non-ASC 606 revenue | (62) | (65) | (125) | (133) |
Total revenue from contracts with customers | 923 | 1,065 | 1,893 | 2,130 |
Operating Segments | Business | International and Global Accounts | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 1,004 | 1,031 | 2,017 | 2,072 |
Adjustments for non-ASC 606 revenue | (102) | (92) | (201) | (187) |
Total revenue from contracts with customers | 902 | 939 | 1,816 | 1,885 |
Operating Segments | Business | International and Global Accounts | Compute and Application Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 179 | 192 | 358 | 393 |
Adjustments for non-ASC 606 revenue | (70) | (64) | (139) | (133) |
Total revenue from contracts with customers | 109 | 128 | 219 | 260 |
Operating Segments | Business | International and Global Accounts | IP and Data Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 427 | 432 | 854 | 869 |
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0 |
Total revenue from contracts with customers | 427 | 432 | 854 | 869 |
Operating Segments | Business | International and Global Accounts | Fiber Infrastructure Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 216 | 202 | 432 | 404 |
Adjustments for non-ASC 606 revenue | (32) | (28) | (62) | (54) |
Total revenue from contracts with customers | 184 | 174 | 370 | 350 |
Operating Segments | Business | International and Global Accounts | Voice and Other | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 182 | 205 | 373 | 406 |
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0 |
Total revenue from contracts with customers | 182 | 205 | 373 | 406 |
Operating Segments | Business | Large Enterprise | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 931 | 973 | 1,868 | 1,939 |
Adjustments for non-ASC 606 revenue | (28) | (36) | (58) | (63) |
Total revenue from contracts with customers | 903 | 937 | 1,810 | 1,876 |
Operating Segments | Business | Large Enterprise | Compute and Application Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 172 | 160 | 337 | 314 |
Adjustments for non-ASC 606 revenue | (16) | (22) | (31) | (39) |
Total revenue from contracts with customers | 156 | 138 | 306 | 275 |
Operating Segments | Business | Large Enterprise | IP and Data Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 388 | 400 | 783 | 801 |
Adjustments for non-ASC 606 revenue | 0 | (1) | 0 | (1) |
Total revenue from contracts with customers | 388 | 399 | 783 | 800 |
Operating Segments | Business | Large Enterprise | Fiber Infrastructure Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 127 | 136 | 251 | 274 |
Adjustments for non-ASC 606 revenue | (12) | (13) | (27) | (23) |
Total revenue from contracts with customers | 115 | 123 | 224 | 251 |
Operating Segments | Business | Large Enterprise | Voice and Other | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 244 | 277 | 497 | 550 |
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0 |
Total revenue from contracts with customers | 244 | 277 | 497 | 550 |
Operating Segments | Business | Mid-Market Enterprise | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 682 | 755 | 1,398 | 1,516 |
Adjustments for non-ASC 606 revenue | (12) | (7) | (23) | (20) |
Total revenue from contracts with customers | 670 | 748 | 1,375 | 1,496 |
Operating Segments | Business | Mid-Market Enterprise | Compute and Application Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 36 | 35 | 72 | 69 |
Adjustments for non-ASC 606 revenue | (8) | (3) | (16) | (11) |
Total revenue from contracts with customers | 28 | 32 | 56 | 58 |
Operating Segments | Business | Mid-Market Enterprise | IP and Data Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 438 | 463 | 891 | 929 |
Adjustments for non-ASC 606 revenue | (2) | (1) | (3) | (2) |
Total revenue from contracts with customers | 436 | 462 | 888 | 927 |
Operating Segments | Business | Mid-Market Enterprise | Fiber Infrastructure Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 53 | 57 | 113 | 111 |
Adjustments for non-ASC 606 revenue | (2) | (3) | (4) | (7) |
Total revenue from contracts with customers | 51 | 54 | 109 | 104 |
Operating Segments | Business | Mid-Market Enterprise | Voice and Other | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 155 | 200 | 322 | 407 |
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0 |
Total revenue from contracts with customers | 155 | 200 | 322 | 407 |
Operating Segments | Business | Wholesale | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 905 | 958 | 1,834 | 1,927 |
Adjustments for non-ASC 606 revenue | (131) | (134) | (265) | (272) |
Total revenue from contracts with customers | 774 | 824 | 1,569 | 1,655 |
Operating Segments | Business | Wholesale | Compute and Application Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 49 | 45 | 97 | 91 |
Adjustments for non-ASC 606 revenue | (41) | (39) | (81) | (79) |
Total revenue from contracts with customers | 8 | 6 | 16 | 12 |
Operating Segments | Business | Wholesale | IP and Data Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 297 | 313 | 602 | 631 |
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0 |
Total revenue from contracts with customers | 297 | 313 | 602 | 631 |
Operating Segments | Business | Wholesale | Fiber Infrastructure Services | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 155 | 152 | 309 | 305 |
Adjustments for non-ASC 606 revenue | (28) | (30) | (59) | (60) |
Total revenue from contracts with customers | 127 | 122 | 250 | 245 |
Operating Segments | Business | Wholesale | Voice and Other | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 404 | 448 | 826 | 900 |
Adjustments for non-ASC 606 revenue | (62) | (65) | (125) | (133) |
Total revenue from contracts with customers | 342 | 383 | 701 | 767 |
Operating Segments | Mass Markets | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 1,402 | 1,475 | 2,836 | 2,966 |
Adjustments for non-ASC 606 revenue | (198) | (212) | (398) | (420) |
Total revenue from contracts with customers | 1,204 | 1,263 | 2,438 | 2,546 |
Operating Segments | Mass Markets | Voice and Other | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 518 | 587 | 1,059 | 1,194 |
Adjustments for non-ASC 606 revenue | (19) | (29) | (40) | (58) |
Total revenue from contracts with customers | 499 | 558 | 1,019 | 1,136 |
Operating Segments | Mass Markets | Consumer Broadband | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 723 | 726 | 1,454 | 1,448 |
Adjustments for non-ASC 606 revenue | (53) | (55) | (105) | (108) |
Total revenue from contracts with customers | 670 | 671 | 1,349 | 1,340 |
Operating Segments | Mass Markets | SBG Broadband | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 39 | 39 | 78 | 78 |
Adjustments for non-ASC 606 revenue | (4) | (5) | (8) | (8) |
Total revenue from contracts with customers | 35 | 34 | 70 | 70 |
Operating Segments | Mass Markets | CAF II | | | | |
Disaggregation of Revenue [Line Items] | | | | |
Total revenue | 122 | 123 | 245 | 246 |
Adjustments for non-ASC 606 revenue | (122) | (123) | (245) | (246) |
Total revenue from contracts with customers | $ 0 | $ 0 | $ 0 | $ 0 |