Revenue Recognition - Revenue by Segment, Sales Channel and Product Category (Details) - USD ($) $ in Millions | 3 Months Ended |
Mar. 31, 2022 | Mar. 31, 2021 |
Disaggregation of Revenue [Line Items] | | |
Total revenue | $ 4,676 | $ 5,029 |
Operating Segments | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 4,676 | 5,029 |
Adjustments for non-ASC 606 revenue | (415) | (474) |
Total revenue from contracts with customers | 4,261 | 4,555 |
Operating Segments | Business | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 3,401 | 3,595 |
Adjustments for non-ASC 606 revenue | (275) | (274) |
Total revenue from contracts with customers | 3,126 | 3,321 |
Operating Segments | Business | Compute and Application Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 427 | 431 |
Adjustments for non-ASC 606 revenue | (134) | (132) |
Total revenue from contracts with customers | 293 | 299 |
Operating Segments | Business | IP and Data Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 1,522 | 1,578 |
Adjustments for non-ASC 606 revenue | (1) | (1) |
Total revenue from contracts with customers | 1,521 | 1,577 |
Operating Segments | Business | Fiber Infrastructure | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 535 | 557 |
Adjustments for non-ASC 606 revenue | (76) | (78) |
Total revenue from contracts with customers | 459 | 479 |
Operating Segments | Business | Voice and Other | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 917 | 1,029 |
Adjustments for non-ASC 606 revenue | (64) | (63) |
Total revenue from contracts with customers | 853 | 966 |
Operating Segments | Business | International and Global Accounts ("IGAM") | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 999 | 1,020 |
Adjustments for non-ASC 606 revenue | (107) | (99) |
Total revenue from contracts with customers | 892 | 921 |
Operating Segments | Business | International and Global Accounts ("IGAM") | Compute and Application Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 183 | 183 |
Adjustments for non-ASC 606 revenue | (73) | (69) |
Total revenue from contracts with customers | 110 | 114 |
Operating Segments | Business | International and Global Accounts ("IGAM") | IP and Data Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 423 | 429 |
Adjustments for non-ASC 606 revenue | 0 | 0 |
Total revenue from contracts with customers | 423 | 429 |
Operating Segments | Business | International and Global Accounts ("IGAM") | Fiber Infrastructure | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 219 | 217 |
Adjustments for non-ASC 606 revenue | (34) | (30) |
Total revenue from contracts with customers | 185 | 187 |
Operating Segments | Business | International and Global Accounts ("IGAM") | Voice and Other | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 174 | 191 |
Adjustments for non-ASC 606 revenue | 0 | 0 |
Total revenue from contracts with customers | 174 | 191 |
Operating Segments | Business | Large Enterprise | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 877 | 953 |
Adjustments for non-ASC 606 revenue | (27) | (30) |
Total revenue from contracts with customers | 850 | 923 |
Operating Segments | Business | Large Enterprise | Compute and Application Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 163 | 169 |
Adjustments for non-ASC 606 revenue | (14) | (15) |
Total revenue from contracts with customers | 149 | 154 |
Operating Segments | Business | Large Enterprise | IP and Data Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 388 | 402 |
Adjustments for non-ASC 606 revenue | 0 | 0 |
Total revenue from contracts with customers | 388 | 402 |
Operating Segments | Business | Large Enterprise | Fiber Infrastructure | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 113 | 130 |
Adjustments for non-ASC 606 revenue | (13) | (15) |
Total revenue from contracts with customers | 100 | 115 |
Operating Segments | Business | Large Enterprise | Voice and Other | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 213 | 252 |
Adjustments for non-ASC 606 revenue | 0 | 0 |
Total revenue from contracts with customers | 213 | 252 |
Operating Segments | Business | Mid-Market Enterprise | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 636 | 693 |
Adjustments for non-ASC 606 revenue | (10) | (11) |
Total revenue from contracts with customers | 626 | 682 |
Operating Segments | Business | Mid-Market Enterprise | Compute and Application Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 33 | 32 |
Adjustments for non-ASC 606 revenue | (7) | (8) |
Total revenue from contracts with customers | 26 | 24 |
Operating Segments | Business | Mid-Market Enterprise | IP and Data Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 415 | 442 |
Adjustments for non-ASC 606 revenue | (1) | (1) |
Total revenue from contracts with customers | 414 | 441 |
Operating Segments | Business | Mid-Market Enterprise | Fiber Infrastructure | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 49 | 56 |
Adjustments for non-ASC 606 revenue | (2) | (2) |
Total revenue from contracts with customers | 47 | 54 |
Operating Segments | Business | Mid-Market Enterprise | Voice and Other | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 139 | 163 |
Adjustments for non-ASC 606 revenue | 0 | 0 |
Total revenue from contracts with customers | 139 | 163 |
Operating Segments | Business | Wholesale | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 889 | 929 |
Adjustments for non-ASC 606 revenue | (131) | (134) |
Total revenue from contracts with customers | 758 | 795 |
Operating Segments | Business | Wholesale | Compute and Application Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 48 | 47 |
Adjustments for non-ASC 606 revenue | (40) | (40) |
Total revenue from contracts with customers | 8 | 7 |
Operating Segments | Business | Wholesale | IP and Data Services | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 296 | 305 |
Adjustments for non-ASC 606 revenue | 0 | 0 |
Total revenue from contracts with customers | 296 | 305 |
Operating Segments | Business | Wholesale | Fiber Infrastructure | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 154 | 154 |
Adjustments for non-ASC 606 revenue | (27) | (31) |
Total revenue from contracts with customers | 127 | 123 |
Operating Segments | Business | Wholesale | Voice and Other | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 391 | 423 |
Adjustments for non-ASC 606 revenue | (64) | (63) |
Total revenue from contracts with customers | 327 | 360 |
Operating Segments | Mass Markets | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 1,275 | 1,434 |
Adjustments for non-ASC 606 revenue | (140) | (200) |
Total revenue from contracts with customers | 1,135 | 1,234 |
Operating Segments | Mass Markets | Fiber Broadband | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 145 | 122 |
Adjustments for non-ASC 606 revenue | (5) | 0 |
Total revenue from contracts with customers | 140 | 122 |
Operating Segments | Mass Markets | Other Broadband | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 610 | 648 |
Adjustments for non-ASC 606 revenue | (56) | (55) |
Total revenue from contracts with customers | 554 | 593 |
Operating Segments | Mass Markets | Voice and Other | | |
Disaggregation of Revenue [Line Items] | | |
Total revenue | 520 | 664 |
Adjustments for non-ASC 606 revenue | (79) | (145) |
Total revenue from contracts with customers | $ 441 | $ 519 |