Loans - Consumer, Excluding Credit Card Loan Portfolio, PCI Loans (Details) - USD ($) $ in Millions | Mar. 31, 2018 | Dec. 31, 2017 | Mar. 31, 2017 |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | $ 925,611 | $ 924,838 | $ 881,870 |
Consumer, excluding credit card | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 373,243 | 372,553 | $ 360,583 |
Consumer, excluding credit card | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 220,048 | 216,496 | |
Unpaid principal balance of impaired loans | 7,618 | 7,741 | |
Consumer, excluding credit card | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 70,090 | 68,855 | |
Consumer, excluding credit card | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 9,797 | 9,598 | |
Consumer, excluding credit card | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 27,877 | 27,473 | |
Consumer, excluding credit card | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,175 | 6,962 | |
Consumer, excluding credit card | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 14,644 | 14,501 | |
Consumer, excluding credit card | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,166 | 7,142 | |
Consumer, excluding credit card | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,310 | 6,323 | |
Consumer, excluding credit card | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,210 | 4,109 | |
Consumer, excluding credit card | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 52,398 | 51,690 | |
Consumer, excluding credit card | Total PCI | No FICO or LTV Score Available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,248 | 1,259 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 65 | 37 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 18 | 19 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 38 | 36 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 76 | 88 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,477 | 4,369 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 410 | 483 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 199,245 | 194,758 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,861 | 6,952 | |
Consumer, excluding credit card | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 213,081 | 208,713 | |
Consumer, excluding credit card | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,176 | 4,234 | |
Consumer, excluding credit card | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,791 | 3,549 | |
Consumer, excluding credit card | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 31,792 | 33,450 | |
Unpaid principal balance of impaired loans | 3,656 | 3,701 | |
Consumer, excluding credit card | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,307 | 6,582 | |
Consumer, excluding credit card | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,750 | 1,847 | |
Consumer, excluding credit card | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,528 | 6,866 | |
Consumer, excluding credit card | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 975 | 1,026 | |
Consumer, excluding credit card | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,396 | 2,521 | |
Consumer, excluding credit card | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,850 | 1,957 | |
Consumer, excluding credit card | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 279 | 295 | |
Consumer, excluding credit card | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,352 | 1,439 | |
Consumer, excluding credit card | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,842 | 8,264 | |
Consumer, excluding credit card | Home equity | No FICO or LTV Score Available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,564 | 1,689 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7 | 10 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2 | 3 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 219 | 296 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 69 | 95 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,410 | 1,676 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 476 | 569 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 24,260 | 25,262 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,785 | 3,850 | |
Consumer, excluding credit card | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 30,894 | 32,391 | |
Consumer, excluding credit card | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 498 | 671 | |
Consumer, excluding credit card | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 400 | 388 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 29,505 | 30,576 | |
Unpaid principal balance of impaired loans | $ 30,476 | $ 31,617 | |
% of 30 days past due to total loans | 9.49% | 10.13% | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 16,655 | $ 17,293 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,642 | 2,739 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,966 | 2,022 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 916 | 966 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 859 | 883 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 840 | 866 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 612 | 633 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 533 | 550 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 504 | 520 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 502 | 525 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 4,447 | 4,620 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | No FICO or LTV Score Available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,443 | 1,515 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 39 | 45 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 54 | 66 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 298 | 353 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 269 | 320 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,597 | 1,851 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,282 | 1,469 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 16,378 | 16,693 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 9,116 | 9,305 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 27,583 | 28,413 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,309 | 1,620 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,584 | 1,584 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 10,332 | 10,799 | |
Unpaid principal balance of impaired loans | $ 10,521 | $ 11,020 | |
% of 30 days past due to total loans | 6.07% | 6.79% | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 6,256 | $ 6,555 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,092 | 1,137 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 586 | 607 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 500 | 532 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 262 | 273 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 233 | 242 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 74 | 79 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 55 | 57 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 63 | 66 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 193 | 203 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,207 | 1,269 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | No FICO or LTV Score Available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 551 | 577 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 28 | 33 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 16 | 21 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 230 | 274 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 104 | 132 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,065 | 1,195 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 493 | 559 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,980 | 6,134 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,054 | 2,095 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 9,882 | 10,272 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 271 | 356 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 368 | 392 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,259 | 6,479 | |
Unpaid principal balance of impaired loans | $ 6,283 | $ 6,502 | |
% of 30 days past due to total loans | 9.88% | 10.20% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 3,599 | $ 3,716 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 409 | 428 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 445 | 457 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 128 | 135 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 196 | 200 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 174 | 178 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 143 | 149 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 125 | 129 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 118 | 123 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 100 | 106 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 846 | 881 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | No FICO or LTV Score Available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 304 | 319 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3 | 4 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 12 | 16 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 13 | 16 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 40 | 42 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 177 | 221 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 193 | 230 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3,478 | 3,551 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,063 | 2,103 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,662 | 5,839 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 293 | 336 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 328 | 327 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,549 | 2,609 | |
Unpaid principal balance of impaired loans | $ 3,123 | $ 3,197 | |
% of 30 days past due to total loans | 15.79% | 17.42% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 778 | $ 797 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 291 | 296 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 326 | 330 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 59 | 61 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 158 | 161 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 108 | 110 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 95 | 98 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 128 | 132 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 50 | 51 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 58 | 60 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,072 | 1,101 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | No FICO or LTV Score Available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 144 | 149 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3 | 2 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 18 | 20 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 14 | 20 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 64 | 75 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 106 | 119 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 273 | 309 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 893 | 895 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,608 | 1,608 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,630 | 2,640 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 298 | 381 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 195 | 176 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 10,365 | 10,689 | |
Unpaid principal balance of impaired loans | $ 10,549 | $ 10,898 | |
% of 30 days past due to total loans | 10.81% | 11.34% | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 6,022 | $ 6,225 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 850 | 878 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 609 | 628 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 229 | 238 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 243 | 249 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 325 | 336 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 300 | 307 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 225 | 232 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 273 | 280 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 151 | 156 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,322 | 1,369 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | No FICO or LTV Score Available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 444 | 470 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5 | 6 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 8 | 9 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 41 | 43 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 61 | 71 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 249 | 316 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 323 | 371 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 6,027 | 6,113 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3,391 | 3,499 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 9,409 | 9,662 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 447 | 547 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 693 | $ 689 | |