Loans - Consumer, Excluding Credit Card Loan Portfolio, PCI Loans (Details) - USD ($) $ in Millions | Jun. 30, 2018 | Dec. 31, 2017 | Jun. 30, 2017 |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | $ 940,440 | $ 924,838 | $ 899,576 |
Consumer, excluding credit card | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 374,587 | 372,553 | $ 365,115 |
Consumer, excluding credit card | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 225,864 | 216,496 | |
Unpaid principal balance of impaired loans | 6,870 | 7,741 | |
Consumer, excluding credit card | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 72,207 | 68,855 | |
Consumer, excluding credit card | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 10,196 | 9,598 | |
Consumer, excluding credit card | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 28,523 | 27,473 | |
Consumer, excluding credit card | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,635 | 6,962 | |
Consumer, excluding credit card | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 14,977 | 14,501 | |
Consumer, excluding credit card | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,305 | 7,142 | |
Consumer, excluding credit card | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,360 | 6,323 | |
Consumer, excluding credit card | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,397 | 4,109 | |
Consumer, excluding credit card | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 53,000 | 51,690 | |
Consumer, excluding credit card | Total PCI | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,255 | 1,259 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 26 | 37 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 16 | 19 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 24 | 36 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 61 | 88 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,323 | 4,369 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 316 | 483 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 206,159 | 194,758 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,605 | 6,952 | |
Consumer, excluding credit card | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 219,735 | 208,713 | |
Consumer, excluding credit card | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,948 | 4,234 | |
Consumer, excluding credit card | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,181 | 3,549 | |
Consumer, excluding credit card | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 30,460 | 33,450 | |
Unpaid principal balance of impaired loans | 3,604 | 3,701 | |
Consumer, excluding credit card | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,028 | 6,582 | |
Consumer, excluding credit card | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,669 | 1,847 | |
Consumer, excluding credit card | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,257 | 6,866 | |
Consumer, excluding credit card | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 938 | 1,026 | |
Consumer, excluding credit card | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,290 | 2,521 | |
Consumer, excluding credit card | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,768 | 1,957 | |
Consumer, excluding credit card | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 263 | 295 | |
Consumer, excluding credit card | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,273 | 1,439 | |
Consumer, excluding credit card | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,527 | 8,264 | |
Consumer, excluding credit card | Home equity | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,452 | 1,689 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7 | 10 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2 | 3 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 165 | 296 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 51 | 95 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,180 | 1,676 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 392 | 569 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 23,607 | 25,262 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,604 | 3,850 | |
Consumer, excluding credit card | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 29,664 | 32,391 | |
Consumer, excluding credit card | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 457 | 671 | |
Consumer, excluding credit card | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 339 | 388 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 26,977 | 30,576 | |
Unpaid principal balance of impaired loans | $ 27,807 | $ 31,617 | |
% of 30 days past due to total loans | 9.40% | 10.13% | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 15,096 | $ 17,293 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,485 | 2,739 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,812 | 2,022 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 835 | 966 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 791 | 883 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 772 | 866 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 566 | 633 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 474 | 550 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 460 | 525 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 447 | 520 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 4,069 | 4,620 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,361 | 1,515 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 29 | 45 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 47 | 66 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 225 | 353 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 209 | 320 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,295 | 1,851 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,027 | 1,469 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 15,303 | 16,693 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 8,311 | 9,305 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 25,193 | 28,413 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,260 | 1,620 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,354 | 1,584 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 9,849 | 10,799 | |
Unpaid principal balance of impaired loans | $ 10,023 | $ 11,020 | |
% of 30 days past due to total loans | 5.57% | 6.79% | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 5,954 | $ 6,555 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,053 | 1,137 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 563 | 607 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 471 | 532 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 252 | 273 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 225 | 242 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 71 | 79 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 53 | 57 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 184 | 203 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 59 | 66 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,138 | 1,269 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 523 | 577 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 22 | 33 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 14 | 21 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 176 | 274 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 86 | 132 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 928 | 1,195 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 419 | 559 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,844 | 6,134 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,011 | 2,095 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 9,465 | 10,272 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 248 | 356 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 310 | 392 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 5,437 | 6,479 | |
Unpaid principal balance of impaired loans | $ 5,460 | $ 6,502 | |
% of 30 days past due to total loans | 10.38% | 10.20% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 3,048 | $ 3,716 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 374 | 428 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 396 | 457 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 112 | 135 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 176 | 200 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 157 | 178 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 133 | 149 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 109 | 129 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 87 | 106 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 100 | 123 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 768 | 881 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 288 | 319 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2 | 4 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 12 | 16 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 10 | 16 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 26 | 42 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 119 | 221 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 154 | 230 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3,022 | 3,551 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,827 | 2,103 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 4,893 | 5,839 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 271 | 336 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 296 | 327 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,249 | 2,609 | |
Unpaid principal balance of impaired loans | $ 2,784 | $ 3,197 | |
% of 30 days past due to total loans | 16.45% | 17.42% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 679 | $ 797 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 264 | 296 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 292 | 330 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 51 | 61 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 142 | 161 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 97 | 110 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 84 | 98 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 113 | 132 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 52 | 60 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 43 | 51 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 967 | 1,101 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 134 | 149 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1 | 2 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 13 | 20 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 10 | 20 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 42 | 75 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 80 | 119 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 213 | 309 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 824 | 895 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,467 | 1,608 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,326 | 2,640 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 295 | 381 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 163 | 176 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 9,442 | 10,689 | |
Unpaid principal balance of impaired loans | $ 9,540 | $ 10,898 | |
% of 30 days past due to total loans | 10.81% | 11.34% | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 5,415 | $ 6,225 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 794 | 878 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 561 | 628 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 201 | 238 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 221 | 249 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 293 | 336 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 278 | 307 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 199 | 232 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 137 | 156 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 245 | 280 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,196 | 1,369 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 416 | 470 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 4 | 6 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 8 | 9 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 29 | 43 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 55 | 71 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 168 | 316 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 241 | 371 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,613 | 6,113 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3,006 | 3,499 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 8,509 | 9,662 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 446 | 547 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 585 | $ 689 | |