Loans - Consumer, Excluding Credit Card Loan Portfolio, PCI Loans (Details) - USD ($) $ in Millions | Mar. 31, 2019 | Dec. 31, 2018 | Mar. 31, 2018 |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | $ 943,841 | $ 969,415 | $ 925,611 |
Consumer, excluding credit card | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 359,715 | 373,637 | $ 373,243 |
Consumer, excluding credit card | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 220,158 | 231,078 | |
Unpaid principal balance of impaired loans | 6,120 | 6,207 | |
Consumer, excluding credit card | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 71,894 | 74,759 | |
Consumer, excluding credit card | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 10,428 | 10,704 | |
Consumer, excluding credit card | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 27,556 | 28,847 | |
Consumer, excluding credit card | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,974 | 8,304 | |
Consumer, excluding credit card | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 14,607 | 15,249 | |
Consumer, excluding credit card | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,804 | 7,302 | |
Consumer, excluding credit card | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,350 | 6,574 | |
Consumer, excluding credit card | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,167 | 4,434 | |
Consumer, excluding credit card | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 49,460 | 52,996 | |
Consumer, excluding credit card | Total PCI | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 826 | 813 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 24 | 25 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 11 | 13 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 23 | 37 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 39 | 53 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,465 | 3,977 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 228 | 281 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 202,482 | 212,505 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,442 | 6,457 | |
Consumer, excluding credit card | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 215,815 | 225,899 | |
Consumer, excluding credit card | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,179 | 2,763 | |
Consumer, excluding credit card | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,164 | 2,416 | |
Consumer, excluding credit card | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 27,072 | 28,340 | |
Unpaid principal balance of impaired loans | 3,434 | 3,466 | |
Consumer, excluding credit card | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 5,518 | 5,695 | |
Consumer, excluding credit card | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,496 | 1,575 | |
Consumer, excluding credit card | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 5,488 | 5,769 | |
Consumer, excluding credit card | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 835 | 869 | |
Consumer, excluding credit card | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,026 | 2,131 | |
Consumer, excluding credit card | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,558 | 1,642 | |
Consumer, excluding credit card | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 225 | 236 | |
Consumer, excluding credit card | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,097 | 1,158 | |
Consumer, excluding credit card | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,585 | 6,925 | |
Consumer, excluding credit card | Home equity | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 818 | 885 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 5 | 6 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1 | 1 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 86 | 111 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 29 | 38 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 867 | 986 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 270 | 326 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 21,811 | 22,632 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 3,185 | 3,355 | |
Consumer, excluding credit card | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 26,422 | 27,611 | |
Consumer, excluding credit card | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 399 | 453 | |
Consumer, excluding credit card | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 251 | 276 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 23,207 | 24,034 | |
Unpaid principal balance of impaired loans | $ 23,914 | $ 24,741 | |
% of 30 days past due to total loans | 8.90% | 9.16% | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 12,935 | $ 13,389 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,178 | 2,255 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,621 | 1,660 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 708 | 738 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 690 | 709 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 658 | 690 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 480 | 491 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 406 | 417 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 379 | 393 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 376 | 389 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3,483 | 3,610 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 860 | 951 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 22 | 21 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 31 | 36 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 153 | 162 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 124 | 155 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,026 | 1,053 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 688 | 851 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 14,410 | 14,087 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 6,600 | 7,425 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 21,786 | 22,475 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,151 | 1,221 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 977 | 1,045 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 8,584 | 8,963 | |
Unpaid principal balance of impaired loans | $ 8,770 | $ 9,144 | |
% of 30 days past due to total loans | 5.37% | 5.69% | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 5,196 | $ 5,420 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 941 | 976 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 507 | 525 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 401 | 419 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 224 | 233 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 202 | 210 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 63 | 65 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 47 | 48 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 51 | 54 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 159 | 165 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 979 | 1,029 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 244 | 265 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 17 | 17 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 10 | 13 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 119 | 135 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 53 | 65 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 766 | 805 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 324 | 388 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,480 | 5,548 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,757 | 1,908 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 8,299 | 8,624 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 246 | 278 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 225 | 242 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,529 | 4,690 | |
Unpaid principal balance of impaired loans | $ 4,550 | $ 4,708 | |
% of 30 days past due to total loans | 10.07% | 10.24% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 2,490 | $ 2,578 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 317 | 332 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 359 | 365 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 94 | 98 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 150 | 154 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 128 | 134 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 111 | 113 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 94 | 95 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 88 | 91 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 66 | 69 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 653 | 679 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 198 | 228 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2 | 1 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 6 | 7 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 8 | 6 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 19 | 22 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 78 | 75 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 86 | 112 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,788 | 2,689 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,365 | 1,568 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 4,092 | 4,226 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 256 | 259 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 202 | 223 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,909 | 1,945 | |
Unpaid principal balance of impaired loans | $ 2,395 | $ 2,442 | |
% of 30 days past due to total loans | 16.33% | 16.75% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 583 | $ 593 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 229 | 234 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 264 | 268 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 42 | 44 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 121 | 123 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 85 | 88 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 73 | 73 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 94 | 96 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 36 | 37 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 42 | 43 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 826 | 843 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 103 | 113 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 0 | 0 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 9 | 9 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5 | 4 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 30 | 35 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 59 | 54 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 133 | 161 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 826 | 739 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,230 | 1,327 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,004 | 2,033 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 268 | 286 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 123 | 123 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 8,185 | 8,436 | |
Unpaid principal balance of impaired loans | $ 8,199 | $ 8,447 | |
% of 30 days past due to total loans | 9.85% | 10.12% | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 4,666 | $ 4,798 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 691 | 713 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 491 | 502 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 171 | 177 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 195 | 199 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 243 | 258 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 233 | 240 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 171 | 178 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 204 | 211 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 109 | 112 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,025 | 1,059 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 315 | 345 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3 | 3 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 6 | 7 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 21 | 17 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 22 | 33 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 123 | 119 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 145 | 190 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,316 | 5,111 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,248 | 2,622 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 7,391 | 7,592 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 381 | 398 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 427 | $ 457 | |