Loans - Consumer, Excluding Credit Card Loan Portfolio, PCI Loans (Details) - USD ($) $ in Millions | Jun. 30, 2019 | Dec. 31, 2018 | Jun. 30, 2018 |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | $ 947,728 | $ 969,415 | $ 940,440 |
Consumer, excluding credit card | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 351,692 | 373,637 | $ 374,587 |
Consumer, excluding credit card | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 214,744 | 231,078 | |
Unpaid principal balance of impaired loans | 5,965 | 6,207 | |
Consumer, excluding credit card | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 71,176 | 74,759 | |
Consumer, excluding credit card | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 10,450 | 10,704 | |
Consumer, excluding credit card | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 26,684 | 28,847 | |
Consumer, excluding credit card | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 14,236 | 15,249 | |
Consumer, excluding credit card | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,937 | 8,304 | |
Consumer, excluding credit card | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,608 | 7,302 | |
Consumer, excluding credit card | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,195 | 6,574 | |
Consumer, excluding credit card | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,074 | 4,434 | |
Consumer, excluding credit card | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 46,905 | 52,996 | |
Consumer, excluding credit card | Total PCI | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 866 | 813 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 19 | 25 | |
Consumer, excluding credit card | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 10 | 13 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 35 | 37 | |
Consumer, excluding credit card | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 36 | 53 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,528 | 3,977 | |
Consumer, excluding credit card | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 227 | 281 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 198,687 | 212,505 | |
Consumer, excluding credit card | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,110 | 6,457 | |
Consumer, excluding credit card | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 211,426 | 225,899 | |
Consumer, excluding credit card | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,788 | 2,763 | |
Consumer, excluding credit card | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,530 | 2,416 | |
Consumer, excluding credit card | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 26,017 | 28,340 | |
Unpaid principal balance of impaired loans | 3,362 | 3,466 | |
Consumer, excluding credit card | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 5,327 | 5,695 | |
Consumer, excluding credit card | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,429 | 1,575 | |
Consumer, excluding credit card | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 5,276 | 5,769 | |
Consumer, excluding credit card | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,937 | 2,131 | |
Consumer, excluding credit card | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 802 | 869 | |
Consumer, excluding credit card | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,504 | 1,642 | |
Consumer, excluding credit card | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 219 | 236 | |
Consumer, excluding credit card | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,042 | 1,158 | |
Consumer, excluding credit card | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 6,320 | 6,925 | |
Consumer, excluding credit card | Home equity | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 767 | 885 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 5 | 6 | |
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2 | 1 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 73 | 111 | |
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 23 | 38 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 764 | 986 | |
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 236 | 326 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 21,178 | 22,632 | |
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 2,969 | 3,355 | |
Consumer, excluding credit card | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 25,423 | 27,611 | |
Consumer, excluding credit card | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 365 | 453 | |
Consumer, excluding credit card | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 229 | 276 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 22,242 | 24,034 | |
Unpaid principal balance of impaired loans | $ 22,938 | $ 24,741 | |
% of 30 days past due to total loans | 8.71% | 9.16% | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 12,408 | $ 13,389 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,091 | 2,255 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,564 | 1,660 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 671 | 709 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 668 | 738 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 623 | 690 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 464 | 491 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 397 | 417 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 365 | 393 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 354 | 389 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3,333 | 3,610 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 821 | 951 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 22 | 21 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 26 | 36 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 135 | 162 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 113 | 155 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 939 | 1,053 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 641 | 851 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 13,896 | 14,087 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 6,345 | 7,425 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 20,939 | 22,475 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,121 | 1,221 | |
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 878 | 1,045 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 8,149 | 8,963 | |
Unpaid principal balance of impaired loans | $ 8,336 | $ 9,144 | |
% of 30 days past due to total loans | 5.18% | 5.69% | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 4,942 | $ 5,420 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 901 | 976 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 485 | 525 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 217 | 233 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 373 | 419 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 191 | 210 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 59 | 65 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 44 | 48 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 49 | 54 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 149 | 165 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 926 | 1,029 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 230 | 265 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 15 | 17 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 10 | 13 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 105 | 135 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 45 | 65 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 708 | 805 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 304 | 388 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,241 | 5,548 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,678 | 1,908 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 7,904 | 8,624 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 239 | 278 | |
Consumer, excluding credit card | Residential real estate – PCI | Home equity | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 193 | 242 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 4,343 | 4,690 | |
Unpaid principal balance of impaired loans | $ 4,363 | $ 4,708 | |
% of 30 days past due to total loans | 10.11% | 10.24% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 2,381 | $ 2,578 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 306 | 332 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 350 | 365 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 145 | 154 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 90 | 98 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 119 | 134 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 108 | 113 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 91 | 95 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 84 | 91 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 63 | 69 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 626 | 679 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 188 | 228 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2 | 1 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 4 | 7 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5 | 6 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 19 | 22 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 67 | 75 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 80 | 112 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,692 | 2,689 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,306 | 1,568 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3,922 | 4,226 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 256 | 259 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Prime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 185 | 223 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 1,857 | 1,945 | |
Unpaid principal balance of impaired loans | $ 2,333 | $ 2,442 | |
% of 30 days past due to total loans | 15.39% | 16.75% | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 568 | $ 593 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 224 | 234 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 259 | 268 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 119 | 123 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 40 | 44 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 83 | 88 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 71 | 73 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 93 | 96 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 35 | 37 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 39 | 43 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 802 | 843 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 100 | 113 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2 | 0 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 6 | 9 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5 | 4 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 28 | 35 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 56 | 54 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 120 | 161 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 820 | 739 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,196 | 1,327 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 1,974 | 2,033 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 254 | 286 | |
Consumer, excluding credit card | Residential real estate – PCI | Mortgage | Subprime mortgage | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 105 | 123 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Carrying value | 7,893 | 8,436 | |
Unpaid principal balance of impaired loans | $ 7,906 | $ 8,447 | |
% of 30 days past due to total loans | 9.70% | 10.12% | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | California | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 4,517 | $ 4,798 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Florida | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 660 | 713 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New York | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 470 | 502 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Illinois | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 190 | 199 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Washington | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 165 | 177 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | New Jersey | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 230 | 258 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Massachusetts | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 226 | 240 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Maryland | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 169 | 178 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Virginia | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 197 | 211 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Arizona | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 103 | 112 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | All other | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 979 | 1,059 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | No FICO/LTV available | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 303 | 345 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 3 | 3 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Greater than 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 6 | 7 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 20 | 17 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 101% to 125% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 21 | 33 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 108 | 119 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 80% to 100% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 137 | 190 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Equal to or greater than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 5,143 | 5,111 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Less than 80% and refreshed FICO scores | Less than 660 | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 2,165 | 2,622 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | Current | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 7,139 | 7,592 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 30–149 days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | 372 | 398 | |
Consumer, excluding credit card | Residential real estate – PCI | Option ARMs | 150 or more days past due | | | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | | | |
Unpaid principal balance of impaired loans | $ 395 | $ 457 | |