Business Segments | Business Segments The Company's property and casualty commercial insurance operations are managed and reported in three business segments: Specialty, Commercial and International. These three segments are collectively referred to as Property & Casualty Operations. The Company's operations outside of Property & Casualty Operations are managed and reported in two segments: Life & Group and Corporate & Other. The accounting policies of the segments are the same as those described in Note A to the Consolidated Financial Statements within CNAF's Annual Report on Form 10-K for the year ended December 31, 2018 . The Company manages most of its assets on a legal entity basis, while segment operations are generally conducted across legal entities. As such, only Insurance and Reinsurance receivables, Insurance reserves, Deferred acquisition costs, Goodwill and Deferred non-insurance warranty acquisition expense and revenue are readily identifiable for individual segments. Distinct investment portfolios are not maintained for every individual segment; accordingly, allocation of assets to each segment is not performed. Therefore, a significant portion of Net investment income and Net investment gains or losses are allocated primarily based on each segment's net carried insurance reserves, as adjusted. All significant intersegment income and expense have been eliminated. Income taxes have been allocated on the basis of the taxable income of the segments. In the following tables, certain financial measures are presented to provide information used by management to monitor the Company's operating performance. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. The performance of the Company's insurance operations is monitored by management through core income (loss), which is derived from certain income statement amounts. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk. Core income (loss) is calculated by excluding from net income (loss) the after-tax effects of i) net investment gains (losses), ii) income or loss from discontinued operations, iii) any cumulative effects of changes in accounting guidance and iv) deferred tax asset and liability remeasurement as a result of an enacted U.S. Federal tax rate change. The calculation of core income (loss) excludes net investment gains or losses because net investment gains or losses are generally driven by economic factors that are not necessarily consistent with key drivers of underwriting performance, and are therefore not considered an indication of trends in insurance operations. The Company's results of operations and selected balance sheet items by segment are presented in the following tables. Three months ended September 30, 2019 International Life & Corporate Eliminations Total (In millions) Operating revenues Net earned premiums $ 712 $ 813 $ 236 $ 130 $ — $ (1 ) $ 1,890 Net investment income 121 136 17 207 6 — 487 Non-insurance warranty revenue 292 — — — — — 292 Other revenues 1 10 (1 ) (1 ) 1 (1 ) 9 Total operating revenues 1,126 959 252 336 7 (2 ) 2,678 Claims, benefits and expenses Net incurred claims and benefits 411 564 163 476 (7 ) — 1,607 Policyholders’ dividends 2 5 — — — — 7 Amortization of deferred acquisition costs 155 134 56 — — — 345 Non-insurance warranty expense 278 — — — — — 278 Other insurance related expenses 71 123 35 29 — (1 ) 257 Other expenses 13 9 7 1 35 (1 ) 64 Total claims, benefits and expenses 930 835 261 506 28 (2 ) 2,558 Core income (loss) before income tax 196 124 (9 ) (170 ) (21 ) — 120 Income tax (expense) benefit on core income (loss) (43 ) (27 ) — 48 4 — (18 ) Core income (loss) $ 153 $ 97 $ (9 ) $ (122 ) $ (17 ) $ — 102 Net investment gains (losses) 7 Income tax (expense) benefit on net investment gains (losses) (2 ) Net investment gains (losses), after tax 5 Net income $ 107 Three months ended September 30, 2018 International Life & Corporate Eliminations Total (In millions) Operating revenues Net earned premiums $ 684 $ 782 $ 255 $ 133 $ — $ (1 ) $ 1,853 Net investment income 124 144 14 200 5 — 487 Non-insurance warranty revenue 258 — — — — — 258 Other revenues — 8 1 (1 ) 2 — 10 Total operating revenues 1,066 934 270 332 7 (1 ) 2,608 Claims, benefits and expenses Net incurred claims and benefits 373 496 172 277 (12 ) — 1,306 Policyholders’ dividends 1 5 — — — — 6 Amortization of deferred acquisition costs 153 127 57 — — — 337 Non-insurance warranty expense 235 — — — — — 235 Other insurance related expenses 68 133 36 31 (1 ) (1 ) 266 Other expenses 11 10 3 2 44 — 70 Total claims, benefits and expenses 841 771 268 310 31 (1 ) 2,220 Core income (loss) before income tax 225 163 2 22 (24 ) — 388 Income tax (expense) benefit on core income (loss) (48 ) (36 ) (1 ) 10 4 — (71 ) Core income (loss) $ 177 $ 127 $ 1 $ 32 $ (20 ) $ — 317 Net investment gains (losses) 14 Income tax (expense) benefit on net investment gains (losses) (1 ) Net investment gains (losses), after tax 13 Net deferred tax asset remeasurement 6 Net income $ 336 Nine months ended September 30, 2019 Specialty Commercial International Life & Group Corporate & Other Eliminations Total (In millions) Operating revenues Net earned premiums $ 2,061 $ 2,339 $ 729 $ 390 $ — $ (2 ) $ 5,517 Net investment income 410 480 47 616 20 — 1,573 Non-insurance warranty revenue 858 — — — — — 858 Other revenues 1 20 — — 5 (4 ) 22 Total operating revenues 3,330 2,839 776 1,006 25 (6 ) 7,970 Claims, benefits and expenses Net incurred claims and benefits 1,198 1,581 472 1,093 (40 ) — 4,304 Policyholders’ dividends 4 15 — — — — 19 Amortization of deferred acquisition costs 454 391 180 — — — 1,025 Non-insurance warranty expense 801 — — — — — 801 Other insurance related expenses 217 372 94 87 (2 ) (2 ) 766 Other expenses 37 27 14 5 108 (4 ) 187 Total claims, benefits and expenses 2,711 2,386 760 1,185 66 (6 ) 7,102 Core income (loss) before income tax 619 453 16 (179 ) (41 ) — 868 Income tax (expense) benefit on core income (loss) (136 ) (97 ) (2 ) 74 7 — (154 ) Core income (loss) $ 483 $ 356 $ 14 $ (105 ) $ (34 ) $ — 714 Net investment gains (losses) 20 Income tax (expense) benefit on net investment gains (losses) (7 ) Net investment gains (losses), after tax 13 Net income $ 727 September 30, 2019 (In millions) Reinsurance receivables $ 599 $ 759 $ 242 $ 394 $ 2,098 $ — $ 4,092 Insurance receivables 992 1,243 260 8 1 — 2,504 Deferred acquisition costs 314 264 90 — — — 668 Goodwill 117 — 28 — — — 145 Deferred non-insurance warranty acquisition expense 2,772 — — — — — 2,772 Insurance reserves Claim and claim adjustment expenses 5,285 8,610 1,802 3,707 2,192 — 21,596 Unearned premiums 2,329 1,679 475 126 — (1 ) 4,608 Future policy benefits — — — 12,305 — — 12,305 Deferred non-insurance warranty revenue 3,707 — — — — — 3,707 Nine months ended September 30, 2018 Specialty Commercial International Life & Group Corporate & Other Eliminations Total (In millions) Operating revenues Net earned premiums $ 2,039 $ 2,278 $ 739 $ 398 $ — $ (1 ) $ 5,453 Net investment income 376 450 43 598 16 — 1,483 Non-insurance warranty revenue 744 — — — — — 744 Other revenues 1 24 — — 2 (1 ) 26 Total operating revenues 3,160 2,752 782 996 18 (2 ) 7,706 Claims, benefits and expenses Net incurred claims and benefits 1,124 1,434 480 907 15 — 3,960 Policyholders’ dividends 3 15 — — — — 18 Amortization of deferred acquisition costs 447 375 170 — — — 992 Non-insurance warranty expense 676 — — — — — 676 Other insurance related expenses 202 386 102 91 (1 ) (1 ) 779 Other expenses 34 31 6 5 153 (1 ) 228 Total claims, benefits and expenses 2,486 2,241 758 1,003 167 (2 ) 6,653 Core income (loss) before income tax 674 511 24 (7 ) (149 ) — 1,053 Income tax (expense) benefit on core income (loss) (143 ) (108 ) (7 ) 43 30 — (185 ) Core income (loss) $ 531 $ 403 $ 17 $ 36 $ (119 ) $ — 868 Net investment gains (losses) 25 Income tax (expense) benefit on net investment gains (losses) (2 ) Net investment gains (losses), after tax 23 Net deferred tax asset remeasurement 6 Net income $ 897 December 31, 2018 (In millions) Reinsurance receivables $ 649 $ 795 $ 250 $ 414 $ 2,347 $ — $ 4,455 Insurance receivables 947 1,277 284 9 (152 ) — 2,365 Deferred acquisition costs 308 230 95 — — — 633 Goodwill 117 — 29 — — — 146 Deferred non-insurance warranty acquisition expense 2,513 — — — — — 2,513 Insurance reserves Claim and claim adjustment expenses 5,465 8,743 1,750 3,601 2,425 — 21,984 Unearned premiums 2,132 1,454 475 122 — — 4,183 Future policy benefits — — — 10,597 — — 10,597 Deferred non-insurance warranty revenue 3,402 — — — — — 3,402 The following table presents operating revenue by line of business for each reportable segment. Periods ended September 30 Three Months Nine Months (In millions) 2019 2018 2019 2018 Specialty Management & Professional Liability $ 638 $ 616 $ 1,903 $ 1,867 Surety 156 153 446 427 Warranty & Alternative Risks 332 297 981 866 Specialty revenues 1,126 1,066 3,330 3,160 Commercial Middle Market 560 530 1,652 1,555 Small Business 115 125 351 364 Other Commercial Insurance 284 279 836 833 Commercial revenues 959 934 2,839 2,752 International Canada 70 66 204 187 Europe 91 94 270 273 Hardy 91 110 302 322 International revenues 252 270 776 782 Life & Group revenues 336 332 1,006 996 Corporate & Other revenues 7 7 25 18 Eliminations (2 ) (1 ) (6 ) (2 ) Total operating revenues 2,678 2,608 7,970 7,706 Net investment gains (losses) 7 14 20 25 Total revenues $ 2,685 $ 2,622 $ 7,990 $ 7,731 |