Exhibit 10.4
MASTER TRANSITION SERVICES AGREEMENT
This Master Transition Services Agreement (this “Agreement”) is entered into as of October 25, 2011, by and among ITT Corporation, an Indiana corporation (“ITT”), Exelis Inc., an Indiana corporation (“Exelis”) and Xylem Inc., an Indiana corporation (“Xylem”). Each of ITT, Exelis and Xylem is sometimes referred to herein as a “Party” and collectively as the “Parties.” Capitalized terms used herein and not otherwise defined herein have the meanings given to such terms in the Distribution Agreement of even date herewith, by and among ITT, Exelis and Xylem (as such may be amended from time to time, the “Distribution Agreement”).
W I T N E S S E T H :
WHEREAS, the Board of Directors of ITT has determined that it is appropriate, desirable and in the best interests of ITT, ITT’s shareholders and ITT’s other constituents, to separate, pursuant to and in accordance with the Distribution Agreement, ITT into three separate, publicly traded companies, one for each of (i) the ITT Retained Business, which shall be owned and conducted, directly or indirectly, by ITT, (ii) the Defense Business, which shall be owned and conducted, directly or indirectly, by Exelis and (iii) the Water Business, which shall be owned and conducted, directly or indirectly, by Xylem.
WHEREAS, in order to provide for an orderly transition under the Distribution Agreement, each of ITT, Exelis and Xylem desire to provide to the other certain services for specified periods following the Distribution Date, all in accordance with and subject to the terms and conditions set forth herein.
NOW, THEREFORE, in consideration of the mutual covenants and agreements of the Parties contained herein, the Parties agree as follows:
1. Services Provided.
(a) With respect to each Service (as defined inSection 1(b)), the Party required to provide such Service is the “Service Provider” and the other Party is the “Service Recipient”. In performing the Services, Service Provider and each of its Affiliates shall use commercially reasonable efforts to provide, or to ensure that any Third Party Provider (as defined inSection 1(b)) shall provide, the Services in the same manner, within the same amount of time and at the same level of service (including, as applicable, with respect to type, frequency, quality, and quantity), with the same degree of reasonable skill and care and with the same level of security and control as provided and used in providing the Services during the twelve month period prior to the Distribution Date (excluding any actions taken in contemplation of the Distribution). Notwithstanding the foregoing, if there is an increase in the complexity of a Service (whether as a result of increased quantity or quality, changing frequency or regulatory requirements or otherwise), Service Recipient acknowledges and agrees that such Service may not be provided within the same amount of time as it had previously taken during such period, and, in such a case, Service Provider and each of its Affiliates shall use commercially reasonable efforts to provide, or to ensure that any Third Party Provider shall provide, such Service in a timely manner. Notwithstanding anything herein to the contrary, the Services are to be provided in a manner that does not disparately treat Service Recipient (or its Subsidiaries or its or their
personnel or business) as compared to Service Provider’s treatment of itself (or its Affiliates or its or their personnel or business) in connection with the provision of a Self-Service (as defined inSection 2(a)(v)).
(b) During the period commencing on the Distribution Date and ending on the date that is two (2) years from the date hereof, unless an earlier or later date is otherwise specified for a Service on Schedule A, Schedule B or Schedule C hereto (for each such Service, such end date being herein referred to as the “Termination Date”, with Schedule A, Schedule B and Schedule C being herein referred to as the “Services Schedules”), Service Provider shall provide, or shall cause one or more of its Affiliates or a contractor, subcontractor, vendor or other third-party service provider (each, a “Third Party Provider”) to provide, upon the terms and subject to the conditions set forth herein, the services described on the Services Schedules, including under the headings “General Services Description” and “Scope of Services” (the “Services”);provided, Service Provider shall obtain the consent of Service Recipient (not to be unreasonably withheld, delayed or conditioned) in the event any such Service is to be provided by a Third Party Provider or Affiliate if such Services were not provided by such Third Party Provider or Affiliate to Service Recipient during the twelve month period prior to the Distribution Date;providedfurther, Service Provider shall remain primarily responsible for the performance by any such Affiliate or Third Party Provider of its obligations hereunder. Irrespective of whether Service Provider, an Affiliate or a Third Party Provider is providing a Service, Service Recipient may direct that any such Service be provided directly to Service Recipient or any other member of such Party’s Group.
(c) Each Service provided hereunder shall be terminated on its applicable Termination Date (as defined inSection 1(b)), unless otherwise terminated earlier by Service Recipient pursuant toSection 11. Service Provider shall be under no obligation to provide a Service to Service Recipient after the Termination Date applicable to such Service, except to the extent otherwise agreed in writing by Service Provider and Service Recipient.
2. Consideration.
(a) Costs and Fees.
(i) For each Service, Service Recipient shall pay (in accordance withSection 2(b)) Service Provider an amount equal to the Monthly Costs (as defined inSection 2(a)(i)(1));provided that (i) for any Service performed from and after January 1, 2012 through and including the day before the expiration date of the Minimum Service Period (as defined inSection 11(b)) for such Service, Service Recipient shall pay, along with and in addition to such Monthly Costs, an amount equal to 2% of such Monthly Costs and (ii) for any Service performed from and after the expiration date of the Minimum Service Period for such Service through and including the date as of which the provision of such Service hereunder has been terminated, Service Recipient shall pay, along with and in addition to the Monthly Costs, an amount equal to 10% of such Monthly Costs, unless, upon request by Service Recipient to terminate a Service, Service Provider is unable to transition the Service to Service Recipient or its designated Subsidiary in a commercially reasonable manner which does not unduly disrupt the Service and as a result, Service Recipient is unable to terminate such Service on or after the date on which
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the Minimum Service Period expires (in which case any third party, out-of-pocket costs resulting to Service Recipient shall be shared in accordance withSection 11(b)).
(1) The “Monthly Costs” for each Service shall be an amount equal to the sum of (A) the costs or expenses incurred as set forth on the applicable Services Schedule;provided that if a Services Schedule is silent regarding costs and expenses, the amount under this subsection (A) shall be equal to Service Provider’s allocated costs (including salary, wages and benefits, but excluding severance and retention costs, which shall be handled pursuant toSection 2(a)(ii)) for any of its (or its Affiliates’) employees involved in providing Services,plus (B) any reasonable out-of-pocket costs and expenses incurred in connection with retaining Third Party Providers, including any fees for any Third Party Consent or Alternate Method, or pursuing any warranty or indemnity against a Third Party Provider in accordance withSection 3(d); provided that Service Recipient shall only be responsible for 50% of the fees for any Third Party License, with Service Provider responsible for the other 50%,plus (C) any sales, transfer, goods, services, value added, gross receipts or similar taxes, fees, charges or assessments (including any such taxes that are required to be withheld);provided that the Parties agree to use commercially reasonable efforts to minimize any such tax with respect to the Services,plus (D) other reasonable miscellaneous out-of-pocket costs and expenses;provided,however, that any such expenses exceeding $5,000 per month for each Service (other than routine business travel and related expenses) shall require advance approval of Service Recipient. The Monthly Costs for a Service shall not include any severance and retention costs incurred by Service Provider as a result of retaining the necessary employees to supply such Service to Service Recipient in accordance with the terms of this Agreement, which costs shall be handled pursuant toSection 2(a)(ii) below.
(2) Any costs and expenses provided for on a Services Schedule shall be subject to an increase of 4.5% per annum beginning on January 1, 2012 in order to adjust for inflation.
(3) Service Provider shall notify Service Recipient of any event that may reasonably be expected to increase the Monthly Costs by more than 5%.
(ii) Subject to the terms of thisSection 2(a)(ii), Service Provider shall use commercially reasonable efforts to retain its workforce required to provide the Services and, consistent with its severance and retention policies then in effect, may make severance and retention payments to employees providing the Services. As provided for onAnnex A (the “Severance and Retention Schedule”), Service Recipient shall be responsible for the percentage as therein provided of Service Provider’s actual severance and retention costs (which are estimated in the Severance and Retention Schedule) for those individuals or job descriptions as set forth therein;provided that Service Recipient shall only be so responsible for its portion of severance costs if such costs were incurred as a result of terminating such an employee in connection with the termination of a Service;providedfurther that (a) if the severance and retention costs change from the
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estimates provided in the Severance and Retention Schedule, Service Recipient shall be responsible for its percentage of such costs so long as such change in costs is consistent with the Service Provider’s severance and retention policies as then in effect and (b) any such employee is actually terminated and not rehired for at least ninety (90) days following such termination. Service Provider shall prepare and deliver, within thirty (30) days following the end of each quarterly period ending each March 31, June 30, September 30 and December 31 (it being understood that the first such period shall be shorter than one quarter), to Service Recipient an invoice setting forth the amount of severance and retention costs to be paid by Service Recipient in accordance with the foregoing provisions of thisSection 2(a)(ii), which invoice Service Recipient shall pay pursuant to the terms ofSection 2(b).
(iii) Unless the Parties otherwise agree in writing, (i) where Services are provided in a country outside of the United States by a Person located in the same country, amounts shall be invoiced and paid in the local currency of the entity providing the Services and (ii) if payments are to be made between legal entities not within the same country, such amounts shall be invoiced and paid in U.S. Dollars. To the extent necessary, local currency conversion on any such invoice shall be based on Service Provider’s internal exchange rate for the then-current month, based upon the average for such month, as calculated consistently with how such local currency conversion was calculated in the twelve month period prior to the Distribution Date.
(iv) All charges based on a monthly or other time basis will be pro-rated based on actual calendar days elapsed during the period of service.
(v) With respect to any service that a Service Provider provides or causes an Affiliate to provide to itself or its Affiliates that is the same or substantially similar to a Service provided to Service Recipient or its Subsidiaries hereunder (such service, a “Self-Service”), if Service Provider determines to no longer provide such Self —Service to itself or its Affiliates, Service Provider shall notify Service Recipient of such termination no later than the number of days prior to such termination as is provided inSection 11(b) for terminating the corresponding Service. If Service Provider terminates a Self-Service prior to the end of the Minimum Service Period applicable for the corresponding Service, the Monthly Costs of such Service following any such termination and up to but not including date on which the Minimum Service Period expires shall be calculated as if Service Provider had not terminated such Self-Service. Notwithstanding the foregoing, Service Provider shall continue to provide the Service in accordance with the provisions of this Agreement, unless such Service is otherwise terminated pursuant toSection 11, and Service Provider shall not be permitted to terminate any Self-Service prior to the Termination Date for the applicable Service if such termination would adversely affect the level of service, security or control of such Service or the scope or content thereof required pursuant toSections 1(a) and4(a).
(vi) With respect to the Third Party Provider listed onAnnex B (the “Vendor Cost Schedule”), in the event (i) (x) ITT’s allocation of the Estimated Vendor Fee, which shall be the same allocation for ITT as finally determined in accordance with Schedule
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1.1 (84) of the Distribution Agreement (“Actual ITT Allocation”) is greater or less than ITT’s Estimated Allocation of the Estimated Vendor Fee (as set forth in the Vendor Cost Schedule) and/or (y) the actual amount invoiced by such Third Party Provider individually to Service Provider (as measured either as a monthly or annual fee or a one-time fee) (the “Actual Vendor Fee”) is greater or less than the total estimated price listed therein for such Third Party Provider (“Estimated Vendor Fee”), Service Recipient shall pay to Service Provider (if such amount is positive) or Service Provider shall pay Service Receiver (if such amount is negative), an amount equal to the Actual ITT Allocation multiplied by such Service Recipient’s Applicable Percentage of ITT Costs (as set forth on Annex B) multiplied by the Actual Vendor Fee less the Service Recipient’s total amount of TSA Pass Through Amounts (as set forth on Annex B) in each case, with Service Provider to provide Service Recipient documentation regarding the Actual Vendor Fee, and the applicable Party shall make any payment under thisSection 2(a)(vi): (A) within thirty (30) days after of the date of the applicable invoice if the fee is a one-time fee and (B) with respect to anything other than a one-time fee, the applicable Party shall make payments on a quarterly basis within thirty (30) days after receipt of the applicable invoice (with the last payment to relate to the quarterly period ending eighteen (18) months from the Distribution Date). In the event a quarterly payment is required under this under thisSection 2(a)(vi) and first determined more than 90 days after the Distribution Date, it is understood that the first quarterly payment will be adjusted to reflect such longer period
(b) Invoices and Payment.
(i) Service Provider shall invoice Service Recipient for the amounts owed hereunder in arrears on a calendar monthly basis or, in the case ofSection 2(a)(ii), as provided therein, and shall provide reasonable documentation supporting such amounts owed pursuant toSection 2(a), except to the extent such amounts are set forth on the Services Schedules. Service Recipient shall pay the amount of such invoice by electronic transfer of immediately available funds not later than thirty (30) days after of the date of such invoice. Neither Party nor any of its respective Subsidiaries shall have a right of set-off against the other Party or its Subsidiaries, except in connection with any amounts billed hereunder. In the event Service Recipient does not pay Service Provider in accordance with the terms hereof (i) all amounts so payable and past due shall accrue interest from the 31st day after the date of the invoice to the receipt of payment at a rate per annum equal to the six (6)-month LIBOR rate (as quoted in the “Money Rates” section of The Wall Street Journal or any other similarly reputable published source on the 31st day after the date of the invoice, or the next Business Day, if such day is not a Business Day)plus 3% (the “Interest Rate”, with the applicable rate to be recalculated every six months), until such amounts, together with all accrued and unpaid interest thereon, are paid in full, and (ii) Service Recipient shall pay, as additional fees, all reasonable out-of-pocket costs and expenses incurred by Service Provider in attempting to collect and collecting amounts due under thisSection 3, including all reasonable attorneys fees and expenses.
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(ii) In the event that Service Recipient in good faith disputes an invoice submitted by Service Provider, Service Recipient may withhold payment of any amount subject to the dispute;provided,however, that (x) Service Recipient shall continue to pay all undisputed amounts in accordance with the terms hereof, (y) Service Recipient shall notify Service Provider, in writing, of any disputed amounts and the reason for any dispute by the due date for payment of the invoice containing any disputed charges and (z) in the event any dispute is resolved in the Service Provider’s favor, any amount that the Service Recipient should have paid shall be deemed to have accrued interest at the Interest Rate from the date such payment should have been made. In the event of a dispute regarding the amount of any invoice, the Parties shall use all reasonable efforts to resolve such dispute within thirty (30) days after Service Recipient provides written notification of such dispute to Service Provider. Each Party shall provide full supporting documentation concerning any disputed amount or invoice within thirty (30) days after written notification of the dispute. Unpaid fees that are under good faith dispute shall not be considered a basis for default hereunder. To the extent that a dispute regarding the amount of any invoice cannot be resolved pursuant to thisSection 2(b)(ii), the dispute resolution procedures set forth inSection 9 herein shall apply.
3. Cooperation.
(a) Service Recipient and Service Provider shall cooperate and work together in good faith to develop a global transition plan in order to facilitate a smooth and orderly termination of a Service by its applicable Termination Date or at such earlier time as Service Recipient terminates Service Provider’s performance of the Services in accordance withSection 11. In furtherance of the foregoing, Service Provider will, if requested and at Service Recipient’s expense, provide Service Recipient with reasonable support necessary to transition or migrate the services to Service Recipient or any third party or parties chosen by the Service Recipient, which may include consulting and training and providing reasonable access to data and other information and to Service Provider’s employees;provided,however, that such activities shall not unduly burden or interfere with Service Provider’s business and operations.
(b) It is understood that it will require significant efforts by the Parties to implement this Agreement and ensure performance hereunder. Service Recipient shall (i) cooperate with and provide Service Provider with such information and documentation as is reasonably necessary for Service Provider to perform the Services; and (ii) perform such other duties and tasks as may be reasonably required to permit Service Provider to perform the Services, including (x) cooperating in obtaining any consents or approvals from third parties necessary to facilitate Service Provider’s ability to provide the Services and (y) upon thirty (30) days prior written notice by the Service Provider, conducting such testing as may be reasonably required by Service Provider in connection with any updates or changes to the applicable systems or processes involved in providing a Service. A Service Provider shall not be deemed to be in breach of its obligations to provide or make available any Service to the extent that Service Recipient has not provided information and access to appropriate personnel that is reasonably necessary for the performance of such Service.
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(c) Service Recipient shall use commercially reasonable efforts to make or obtain any approvals, permits and licenses and implement any systems as may be necessary for it to perform the Services independently in each country and applicable jurisdiction as soon as practicable following the Distribution Date.
(d) Upon Service Recipient’s written request and without prejudice to Service Recipient’s direct rights against a Third Party Provider, Service Provider shall use commercially reasonable efforts to pursue any warranty or indemnity under any contract Service Provider or its Subsidiaries may have with a Third Party Provider with respect to any Service provided to Service Recipient by such Third Party Service Provider.
(e) Service Provider shall use commercially reasonable efforts to obtain, if required, the consent of any relevant Third Party Provider (a “Third Party Consent”) or a license from any relevant Third Party Provider (a “Third Party License”), and Service Recipient shall, as necessary, cooperate with Service Provider in obtaining any such Third Party Consent or Third Party License. If a Third Party Consent or Third Party License cannot be obtained on reasonable terms, the Parties will use commercially reasonable efforts to arrange for an alternative method of obtaining any such Service on Service Recipient’s behalf (“Alternative Method”), which may include Service Provider providing such Service itself. If there is any Third Party Consent or Third Party License which was not required as of the date hereof but will subsequently be required before the Minimum Service Period expires for a particular Service, Service Provider shall identify in writing to Service Recipient such Third Party Consent or Third Party License within sixty (60) days of the date hereof.
(f) The Parties shall use the fiscal month, quarter and year ends as set forth in Schedule D in connection with the provision and receipt of applicable Services hereunder, for so long as such Services are being provided.
(g) In connection with the provision of Services hereunder, except as provided pursuant toSection 2(a)(iii)for local currency conversion for invoices, the Parties shall use the same methodology to determine the appropriate foreign exchange conversion rate as used in the twelve month period prior to the Distribution Date, which may be determined or based upon the average for the month or other applicable period or the spot rate at the end of such month or period or otherwise.
4. Performance Standard; Reports; Personnel.
(a) Except as otherwise provided in the Services Schedule andSection 1(a) herein, nothing in this Agreement shall require or be interpreted to require Service Provider to provide a Service to Service Recipient beyond the scope and content of such Service as provided by Service Provider to the ITT Retained Business, Water Business or Defense Business, as the case may be, during the twelve month period prior to the Distribution Date, excluding any actions taken in contemplation of the Distribution.
(b) Service Provider shall not make changes in the manner of providing a Serviceunless (i) Service Provider is making similar changes in a Self-Service being performed for itself or its Subsidiaries or such changes arede minimus, in each case so long as such changes
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do not adversely affect the level of service, security or control of such Service or the scope or content thereof required pursuant toSections 1(a) and4(a) above, (ii) such changes are required by Service Provider or Service Recipient pursuant to applicable Law (including changes required by Service Provider or Service Recipient in connection with the provision of the Services to the other Party) or (iii) Service Recipient provides its prior written consent (which shall not be unreasonably withheld, conditioned or delayed) to such changes (in each case, for the avoidance of doubt, with the costs of any such change to be included in the calculation of Monthly Costs). In the event Service Provider determines to change the location of delivery of any Service, Service Provider shall provide Service Recipient with thirty (30) days prior written notice. All Services shall be performed in compliance with applicable Law, including all applicable U.S. and non-U.S. laws and regulations relating to export controls, sanctions, and imports, including without limitation those regulations maintained by the U.S. Department of the Treasury’s Office of Foreign Assets Control, the Export Administration Regulations maintained by the U.S. Department of Commerce, Bureau of Industry and Security, and the International Traffic in Arms Regulations maintained by the U.S. Department of State, Directorate of Defense Trade Controls.
(c) In performing the Services, Service Provider shall prepare and furnish to Service Recipient reports concerning the Services with such reports to contain substantially the same data, in substantially the same format, and prepared and delivered on substantially the same timetable, as reports prepared during the twelve month period prior to the Distribution Date (excluding any reports solely prepared in contemplation of the Distribution), except as may be otherwise required by Service Recipient or Service Provider pursuant to applicable Law. Upon Service Recipient’s written request for modifications to the reporting and data transfer practices reasonably required to assist Service Recipient in transitioning off the Service, Service Provider shall cooperate and consult in good faith with Service Recipient to make such modifications;provided that if Service Provider reasonably determines in its sole discretion that any such modification may cause Service Provider to be in breach of its obligations to the other Party hereunder (including as a result of breaching its obligations as a Service Provider to the other Party as Service Recipient), then Service Provider shall not be under any obligation to make such modifications.
(d) Service Provider shall use commercially reasonable efforts consistent with past practice to make available such personnel as may be required to provide the Services. Service Provider shall have the right to designate which personnel it will assign to perform the Services. Service Provider also shall have the right to remove and replace any such personnel at any time or designate any of its Subsidiaries or a Third Party Provider (subject toSection 1(a) herein) at any time to perform the Transition Services;provided,however, that Service Provider shall use its commercially reasonable efforts consistent with past practice to limit the disruption to Service Recipient in the transition of the Services to different personnel. Subject to and consistent withSection 2(a)(ii), Service Provider shall have no obligation to retain any individual employee for the sole purpose of providing a particular Transition Service.
(e) In the event Service Recipient or any of it Subsidiaries hires away an employee of Service Provider or its Subsidiaries, and such employee was providing Services to Service Recipient and will not continue to provide such Service, Service Provider shall have the
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option, in its sole discretion (in addition to any other remedies available to it under the Distribution Agreement or otherwise), upon ten (10) Business Days written notice to Service Recipient to reduce its obligations with respect to such Service (with a proportionate reduction in the applicable Monthly Costs) effective on the date of such employee’s termination of employment with Service Provider. Any provision of Service thereafter pursuant to such a reduction in Service Provider’s obligations shall be deemed to be consistent with Service Provider’s obligations under this Agreement, so long as Service Provider satisfies the other obligations contained in thisSection 4 with respect to such Service.
(f) Each Party agrees that it shall take appropriate action by instruction of or agreement with its personnel (including any Third Party Provider) to ensure that all such personnel performing or otherwise involved with Services shall be bound by and comply with all of the terms and conditions of this Agreement.
(g) In the event Service Provider has received a notice of default or breach in the performance of a Service hereunder (including as a result of substantial errors in the performance of such Service), it will use its commercially reasonable efforts to cure such default or breach. In the event Service Provider is unable to cure such default within thirty (30) days from receipt of notice thereof, in addition to the rights available underSection 11, there shall be an adjustment to Monthly Costs to reflect the costs to Service Recipient associated with such default, breach or error, including any reasonable out-of-pocket costs and expenses incurred by Service Recipient in retaining any Third Party Provider to provide such Service or in providing the such Service itself.
(h) Each Party shall notify the applicable other Party as promptly as practicable after becoming aware of any breach of this Agreement committed by either it or the applicable other Party. Service Provider shall notify Service Recipient of any event that may reasonably be expected to materially impact a Service provided hereunder, which may include a Termination Notice (as defined inSection 11(b)) provided by the other Party as Service Recipient hereunder or a notice of termination of a Self-Service, issued pursuant and in accordance with,Section 2(a)(v).
(i) In the event of any conflict, as reasonably determined by Service Provider in its sole discretion, between requests for modification or termination of Services made by the two other Parties and each properly delivered hereunder, Service Provider shall determine which request it received first and, subject to the other terms and conditions of this Agreement, make such modifications or terminations pursuant to the request that was first received before making any modifications or terminations pursuant to any requests received afterwards.
5. New Services.
If, after the date hereof and on or prior to March 31, 2012, or, with respect to Services provided in connection with any Transfer that, pursuant to Section 2.6(a) of the Distribution Agreement, is not consummated at or prior to the Effective Time, one hundred (100) days following the actual date of such Transfer (notwithstanding that under Section 2.6(b) of the Distribution Agreement such Transfer may be deemed to have occurred on the Effective Time) the Parties determine that a service required by Service Recipient and provided by Service
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Provider or one of its Subsidiaries prior to the Distribution Date was inadvertently omitted from the Services Schedules, Service Recipient may request that Service Provider perform such service (“New Service”) in addition to the Services being provided hereunder. Service Provider shall promptly begin performing any New Service consistent with past practice upon a timely written request from Service Recipient (which request may be in the form of email) including (i) a description of the work Service Recipient anticipates being performed by Service Provider in connection with such New Service and (ii) a schedule for commencing and completing such New Service, and Service Provider and Service Recipient shall enter into good faith negotiations to agree to an amendment to the Services Schedules providing for such New Service;provided that if no agreement for an Additional Service Schedule Amendment has been reached in writing in thirty (30) days, such New Service shall be deemed to have a Minimum Service Period expiring on June 30, 2012 and a Termination Date of two years from the Distribution Date, with Monthly Costs as provided for inSection 2(a)(i), calculated as if the amendment to the Services Schedule for such New Service were silent regarding costs and expenses (such amendment or deemed amendment pursuant to the foregoing proviso, an “Additional Service Schedule Amendment”). Any New Service shall be considered a Service hereunder and the Services Schedules shall incorporate, and be deemed to be duly amended by, such Additional Service Schedule Amendment.
6. Intellectual Property; IT Security.
(a) Except as provided in the Services Schedules, the Monthly Costs shall include the allocable portion of any amounts that are required to be paid by Service Provider to any third party licensors of software that is used by Service Provider in connection with the provision of any Services hereunder, including (i) license, right-to-use and royalty fees and (ii) any amounts required to obtain the consent of such licensors to allow Service Provider to provide any of the Services hereunder. Service Recipient agrees to comply and cause its Subsidiaries to comply with the terms of any license or other agreement of Service Provider or any of its Subsidiaries relating to software that is provided to Service Recipient and is used in connection with the provision of any Services hereunder;provided that in the event that Service Provider enters into new software licenses after the Distribution Date, Service Recipient shall have the prior opportunity to review and confirm its ability to comply therewith, which it shall do in good faith. In the event that Service Recipient provides notice of its inability to comply therewith, Service Provider may at its sole discretion discontinue its provision of any Services under such new software licenses effective after thirty (30) days notice of the same, and Service Recipient shall indemnify Service Provider for any claims by third parties arising out of or in connection with Service Recipient’s noncompliance or violation of such software licenses. Subject to the foregoing, Service Provider shall use commercially reasonable efforts to obtain any consent that may be required from such licensors in order to provide any of the Services hereunder and the Parties shall cooperate to identify any material licenses or consents necessary for such provision and shall use commercially reasonable efforts to minimize the costs associated therewith.
(b) If the receipt or provision of any Service hereunder requires the use by a Party of the Intellectual Property (other than Trademarks) of the other Party, then such Party and its Subsidiaries shall have the non-exclusive, royalty-free, non-sublicensable (except as required
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for its and its Subsidiaries’ receipt or provision of Services) right and license to use such Intellectual Property for the sole purpose of, and only to the extent necessary for, the receipt or provision of such Services hereunder, pursuant to the terms and conditions of this Agreement. This license does not permit a Party to access, possess, or modify the source code of the other Party or to reverse engineer the software of the other Party. Upon the Termination Date applicable to such Service, or the earlier termination of any Services in accordance with Section 11, the license herein to the applicable Intellectual Property will terminate; and the applicable Service Recipient and/or Service Provider shall cease all use of the Intellectual Property licensed hereunder. Nothing in thisSection 6(b) shall be deemed to limit, modify or terminate any License Agreement between the Parties.
(c) Subject to the limited licenses granted inSection 6(b), each Party shall exclusively own any Intellectual Property that it creates, develops or invents in connection with the provision of any Services hereunder.
(d) While using or accessing any computers, systems, software, networks, information technology or related infrastructure or equipment (including any data stored thereon or transmitted thereby) (“Systems”) of the other Party (whether or not a Service), each Party shall and shall cause each of its Subsidiaries to, adhere in all respects to the other Party’s controlled processes, policies and procedures (including any of the foregoing with respect to Confidential Information, data, communications and system privacy, operation, security and proper use) as in effect on the Distribution Date or as communicated to such Party from time to time in writing.
(e) Those employees of Service Recipient and Service Provider (or their respective Affiliates) having access to the other Party’s Systems may be required by Service Provider or Service Recipient, as the case may be, to enter into a customary non-disclosure agreement in connection with, and as a condition to, such access.
7. Records.
Service Provider shall provide to Service Recipient, taking into consideration the financial reporting, internal controls and other public company requirements of Service Recipient, all information and records reasonably required to maintain full and accurate books relating to the provision of Services to the extent any such information and/or records were provided or maintained during the twelve month period prior to the Distribution Date, excluding any actions taken in contemplation of the Distribution. Upon reasonable notice and reasonable request from the Service Receiver, and at the Service Receiver’s cost, Service Provider shall (a) make available for inspection and copying by Service Receiver’s agents or representatives such information, books and records relating to the Services during reasonable business hours and (b) certify that the controls in effect prior to the Distribution Date continue to be in effect, or if Service Provider is aware of any instances where such controls are not so in effect, in lieu of certification for such instances, provide a list of such instances and descriptions of the change in such controls thereof.
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8. Force Majeure; Reduction of Services.
No Party (or any Person acting on its behalf) shall have any liability or responsibility for failure to fulfill any obligation (other than a payment obligation) under this Agreement so long as and to the extent to which the fulfillment of such obligation is prevented, frustrated, hindered or delayed as a consequence of circumstances of Force Majeure. A Party claiming the benefit of this provision shall, as soon as reasonably practicable after the occurrence of any such event: (a) notify the other applicable Parties of the nature and extent of any such Force Majeure condition and (b) use due diligence to remove any such causes and resume performance under this Agreement as soon as feasible. Notwithstanding the foregoing, Service Recipient shall be entitled to terminate Services so affected by a Force Majeure upon fifteen (15) day prior written notice in respect of any such delay or failure resulting from any such Force Majeure without any penalty or obligation to pay for Services not performed; provided that, for the avoidance of doubt, Service Recipient shall remain responsible, pursuant to and in accordanceSection 2(a)(ii), for its portion of any severance and retention costs for any such Services.
9. TSA Managers; Dispute Resolution.
(a) Each Party shall nominate in writing one representative to act as the primary contact with respect to the provision and receipt of Services (a “TSA Manager”), with the initial TSA Managers as listed onSchedule E. Each Party may, at its discretion, from time to time select another individual to serve in these capacities during the term of this Agreement;provided,however, each Party shall notify the other Party promptly (and in any event within five (5) Business Days) of any change in an individual serving in this capacity, setting forth the name and contact information of the replacement, and stating that such replacement is authorized to act for such Party in accordance with thisSection 9(a).
(b) The TSA Managers shall meet as expeditiously as possible to resolve any dispute hereunder, and notwithstanding anything in Article IX (Dispute Resolution) of the Distribution Agreement to the contrary, in the event any dispute is not so resolved within thirty (30) days, a TSA Manager may provide written notice of such dispute to the Chief Financial Officer of each Party (or such other executive as designated by the Chief Executive Officer of such Party), who shall attempt within a period of fifteen (15) days following the end of such previous thirty (30) day period to conclusively resolve any such issue, and in the event the dispute remains unresolved following such fifteen (15) day period, either Party may submit the dispute to mediation in accordance with Section 9.2 (Mediation)of the Distribution Agreement (provided that, for the avoidance of doubt, the forty-five (45) day waiting period referenced therein shall be inapplicable), and if any dispute remains unresolved after the Mediation Period (as defined in the Distribution Agreement), such dispute shall be determined, at the request of either Party, by arbitration in accordance with Section 9.3 (Arbitration)of the Distribution Agreement and the other applicable provisions of Article IX (Dispute Resolution) of the Distribution Agreement. Each Party may treat an act of any other Party’s TSA Manager or Chief Financial Officer (or such other executive as designated by the Chief Executive Officer of such other Party), in each case that is consistent with the provisions of this Agreement, as being authorized by such other Party to resolve such dispute without inquiring behind such act or
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ascertaining whether such TSA Manager or Chief Financial Officer (or such other executive as designated by the Chief Executive Officer of such other Party) had authority to so act; provided, however, that none of the TSA Managers or Chief Financial Officer or other executives so designated shall have authority to amend this Agreement, except as otherwise provided pursuant toSection 16.
(c) In the event of any dispute between the Parties regarding a Service, prior to the applicable Termination Date, Service Provider shall not discontinue the supply of any such Service, unless so provided for in a settlement agreement between the Parties or arbitral determination pursuant to and in accordance withSection 9(b) herein andArticle IX of the Distribution Agreement or as requested by Service Recipient pursuant to a Termination Notice.
10. Disclaimer; Limited Liability.
(a) Service Recipient acknowledges that Service Provider is not in the business of providing the Services and that the Services being provided pursuant to this Agreement are provided as an accommodation to Service Recipient. Other than in the event of Service Provider’s gross negligence or willful misconduct, Service Provider will not be liable for any error or omission in rendering Services under this Agreement, or for any defect in Services so rendered;provided that if there is a substantial error in any of the Services, Service Provider shall use commercially reasonable efforts to attempt to correct the error, or if Service Provider is unable to so correct such error, to provide an adjustment to the Monthly Cost for such Service in reasonable proportion to that which the error bears to the Service provided for such month, which adjustment may, pursuant toSection 4(g), include any reasonable out-of-pocket costs and expenses incurred by Service Recipient in retaining a Third Party Provider to provide such Service or in providing such service itself. Other than in the event of Service Recipient’s gross negligence or willful misconduct, and other than for the Monthly Costs, severance and retention costs owed underSection 2(a)(ii) and other amounts expressly owed hereunder, Service Recipient will not be liable for any damages caused in connection with the Services provided under this Agreement.
(b) Service Provider shall have no responsibility to maintain insurance to cover any loss or damage to goods or equipment to which Service Recipient has title that are in the possession or control of Service Provider, its Subsidiaries or a Third Party Provider as a result of this Agreement and the risk of loss with respect to such goods or equipment shall be solely with Service Recipient. Service Recipient shall obtain from its insurance company a waiver of subrogation on behalf of Service Provider and its Subsidiaries effective as of Distribution Date. Service Recipient shall have no responsibility to maintain insurance to cover any loss or damage to goods or equipment to which Service Provider has title that are in the possession or control of Service Recipient or its Subsidiaries as a result of this Agreement and the risk of loss with respect to such goods or equipment shall be solely with Service Provider. Service Provider shall obtain from its insurance company a waiver of subrogation on behalf of Service Recipient and its Subsidiaries effective as of the Distribution Date.
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(c) NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED (INCLUDING WARRANTIES OF NON-INFRINGEMENT, MERCHANTIBILITY, ACCURACY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION), ARE MADE BY SERVICE PROVIDER OR ANY OF ITS AFFILIATES WITH RESPECT TO THE PROVISION OF SERVICES UNDER THIS AGREEMENT AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH REPRESENTATIONS OR WARRANTIES ARE HEREBY WAIVED AND DISCLAIMED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, UNDER NO CIRCUMSTANCES, INCLUDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY, SHALL SERVICE PROVIDER BE LIABLE FOR, INCLUDING BUT NOT LIMITED TO, ANY LOST PROFITS, REMITTANCES, COLLECTIONS, INVOICES, PENALITIES, INTEREST OR SPECIAL, INCIDENTIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES CAUSE BY THE PERFORMANCE OF, ANY DELAY IN THE PERFORMING, FAILURE TO PERFORM OR DEFECTS IN THE PERFORMANCE OF, THE SERVICES CONTEMPLATED TO BE PERFORMED BY SERVICE PROVIDER PURSUANT TO THIS AGREEMENT, REGARDLESS OF WHETHER A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. Term and Service Termination Dates.
(a) This Agreement (other thanSections 9,10,11 and13) shall terminate upon the last of the Termination Dates in respect of all Services to be provided hereunder;provided that the rights of the parties in respect of any claims that have accrued prior to such termination shall survive such termination.
(b) For each Service, the minimum service period (“Minimum Service Period”) during which Service Provider is obligated to provide such Service to Service Recipient is set forth on the Services Schedule. The Parties agree to cooperate if necessary to adjust such Minimum Service Period (and the applicable Termination Date) to end on a date that is the end of a calendar or fiscal month, as deemed appropriate. Service Recipient may terminate any Service prior to its Termination Date by providing to Service Provider written notice of termination, which shall be deemed irrevocable upon delivery (a “Termination Notice”), not less than (i) thirty (30) days before the date of such earlier termination if the Service is to be terminated on or before December 31, 2011, (ii) sixty (60) days before the date of such earlier termination if the Service is to be terminated after December 31, 2011 but on or before June 30, 2012, (iii) ninety (90) days before the date of such earlier termination if Service is to be terminated after June 30, 2012 but on or before December 31, 2012 and (iv) one hundred and twenty (120) days before the date of such earlier termination if Service is to be terminated on or after January 1, 2013;provided that if the Services Schedule indicates that any Service is dependent on one or more other Services, then each such Service must be terminated together;providedfurther that any termination may be on a location by location basis if so indicated on the Services Schedules. In the event a Service is terminated prior to the end of its Minimum Service Period pursuant to Service Recipient’s Termination Notice, Service Recipient shall pay a make- whole fee equal to the actual out-of-pocket costs and any additional costs that would have been incurred by Service Provider if such Service had not been terminated (which costs, for
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the avoidance of doubt, exclude the 2% and 10% increases described inSection 2(a)(i)) between the actual date of termination of the Service and the applicable date on which the Minimum Service Period expires (subject to Service Provider exercising commercially reasonable efforts to mitigate such costs). Notwithstanding the foregoing, upon the receipt of a Termination Notice, if Service Provider is unable to transition the applicable Service to the Service Recipient or its designee in a commercially reasonable manner which does not unduly disrupt the Service on the requested termination date, Service Provider shall use commercially reasonable efforts consistent with past practice to transition such Service as soon as possible, and any resulting third party, out-of-pocket costs to Service Recipient shall be shared equally between Service Provider and Service Recipient.
(c) In the event either Party defaults in the performance of any of its obligations under this Agreement, and if such default is not excused and not cured within thirty (30) days after written notice from the other Party specifying such default, then the non-defaulting Party may at any time thereafter terminate, at its option, any such Service that is the subject of such default by giving five (5) days prior written notice;provided that if no such termination notice is given within fifteen (15) days after the end of the thirty (30) day cure period, then the non-defaulting Party waives all rights to terminate such Service with respect to such default;providedfurther, that such fifteen (15) day period referred to in the immediately foregoing proviso shall be extended if (x) the Parties dispute whether there has been a default hereunder or (y) agree that there has been a default hereunder and have a dispute related to such default, and in either case are attempting to resolve such dispute pursuant toSection 9(b) until ten (10) days after there has been a final determination pursuant to the procedures inSection 9(b).
(d) Any Service can be terminated prior to the Distribution Date, with no fee, penalty or ongoing obligation, if Service Recipient provides a Termination Notice to Service Provider (which may be via email) prior to the Distribution Date.
12. Independent Contractor.
The Parties hereto understand and agree that this Agreement does not make either of them an agent or legal representative of the other for any purpose whatsoever. No Party is granted, by this Agreement or otherwise, any right or authority to assume or create any obligation or responsibilities, express or implied, on behalf of or in the name of any other Party, or to bind any other Party in any manner whatsoever. The Parties expressly acknowledge (i) that Service Provider is an independent contractor with respect to Service Recipient in all respects, including the provision of the Services, and (ii) that the parties are not partners, joint venturers, employees or agents of or with each other.
13. Confidentiality.
(a) Any Confidential Information of either Party shall be subject toSection 8.6 of the Distribution Agreement. With respect to any information disclosed by one Party to another Party for the purpose of this Agreement or otherwise accessible to such other Party during the performance hereunder (“Confidential Information”), the Party receiving such Confidential Information agrees that it will use the same skill and care as set forth inSection 4(a)
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to prevent the disclosure or accessibility to others of the disclosing Party’s Confidential Information and will use such Confidential Information only for the purposes of this Agreement, the Distribution Agreement and the Ancillary Agreements. The receiving Party and its employees, representatives and agents (including any Third Party Provider) (collectively, the “Recipient Parties”) shall only disclose and permit access to the other’s Party’s Confidential Information to such Recipient Parties who have a need to know such Confidential Information for the purposes of this Agreement, the Distribution Agreement and the Ancillary Agreements. For Confidential Information provided with respect to any Service, the obligations of the Recipient Parties pursuant to thisSection 13 shall expire on the date that is five (5) years from the termination of such Service. Each Party shall provide prompt written notice of any breach of the obligations under thisSection 13 by such Party or its Recipient Parties and shall use commercially reasonable efforts to assist the other Party in remedying any such breach.
(b) Specifically excluded from the definition of Confidential Information is any and all information that:
(i) is independently developed by or on behalf of a Recipient Party without use of or reference to Confidential Information;
(ii) is or becomes available to the public, other than as the result of a breach by a Recipient Party of the confidentiality obligations under this Agreement; or
(iii) is rightfully received from a third party not known by the Recipient Party to be bound by an obligation of confidentiality to the disclosing Party.
(c) If the Recipient Party is required to disclose Confidential Information by law, process or regulation, to the extent legally permissible, such Recipient Party shall promptly notify the disclosing Party, reasonably cooperate with the disclosing Party to the extent it may seek to limit such disclosure and, insofar as a protective order or waiver from the disclosing Party is not obtained, only disclose such Confidential Information as is required to be disclosed.
(d) In connection with any permitted disclosure of this Agreement to any third party, each Party shall redact the portions of the Services Schedules that are not relevant to such third party’s inquiry.
(e) It is further understood and agreed that money damages may not be a sufficient remedy for any breach of this Section 13 and that each Party shall be entitled to seek equitable relief, including injunction and specific performance, as remedy for any such breach. Such remedies shall not be deemed to be the exclusive remedies for a breach, but shall be in addition to all other remedies herein described available at law or equity.
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14. Beneficiary of Services; No Third Party Beneficiaries.
This Agreement is for the sole benefit of the Parties hereto, and nothing expressed or implied shall give or be construed to give any person any legal or equitable rights hereunder, whether as a third-party beneficiary or otherwise. Each Party agrees, and each Party in its capacity as a Service Recipient represents and warrants, that the Services shall be provided solely to, and shall be used solely by, Service Recipient and its Subsidiaries. Service Recipient shall not resell or provide the Services to any other Person, or permit the use of the Services by any Person other than Service Recipient and its Subsidiaries.
15. Entire Agreement.
This Agreement, together with the Distribution Agreement and the other Ancillary Agreements, constitutes the entire agreement of the Parties with respect to the subject matter hereof, and supersedes all prior agreements, understandings and negotiations, both written and oral, between the Parties with respect to the subject matter hereof. In the event and to the extent that there shall be a conflict between the provisions of this Agreement and the provisions of the Distribution Agreement or any other Ancillary Agreement, the Parties agree that this Agreement shall govern. The Parties agree that, in the event of an express conflict between the terms of this Agreement and a Services Schedule, the terms of the Services Schedule shall govern.
16. Amendment; Waiver.
This Agreement and the Services Schedules may be amended, and any provision of this Agreement may be waived, if but only if such amendment or waiver is in writing and signed, in the case of an amendment, by each of the Parties, or in the case of a waiver, by the Party against whom the waiver is effective. No failure or delay by either Party in exercising any right, power or privilege under this Agreement shall operate as a waiver thereof nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power or privilege.
17. Notices.
All notices, requests and other communications to any Party hereunder shall be in writing (including telecopy or similar writing) and shall be given as follows:
if to ITT or to any of its Affiliates:
ITT Corporation
1133 Westchester Avenue
Suite 3000
White Plains, NY 10604
Attn: General Counsel
Facsimile: (914) 696-2970
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if to Exelis or to any of its Affiliates:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attn: Chief Legal Officer
Facsimile: 703-790-6407
if to Xylem or to any of its Affiliates:
Xylem Inc.
1133 Westchester Avenue
Suite 2000
White Plains, NY 10604
Attn: General Counsel
Facsimile: 914-323-5997
or to such other address or telecopy number and with such other copies, as such Party may hereafter specify for the purpose of notice to the other parties. Each such notice, request or other communication shall be effective (i) if given by fax, when such fax is transmitted to the fax number specified in thisSection 17 and evidence of receipt is received or (ii) if given by any other means, upon delivery or refusal of delivery at the address specified in thisSection 17.
18. Non-Assignability.
Neither this Agreement nor any of the rights, interests or obligations of either Party hereunder may be assigned or transferred by any such Party without the prior written consent of the other Party (not to be unreasonably withheld, delayed or conditioned), and any purported assignment, without such prior written consent shall be null and void;provided a Party may assign or transfer all its rights hereunder without such consent to an acquirer in connection with a sale of all or substantially all of its assets or other similar change in control of such Party.
19. Further Assurances.
From time to time after the date hereof, without further consideration, each Party shall use commercially reasonable efforts to take, or cause to be taken, all appropriate action, do or cause to be done all things reasonably proper or advisable under applicable Law, and execute and deliver such documents as may be required or appropriate to carry out the provisions of this Agreement and to consummate, perform and make effective the transition contemplated hereby.
20. Definitions and Rules of Construction.
(a) Defined terms used in this Agreement have the meanings ascribed to them by definition in this Agreement or in the Distribution Agreement.
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(b) This Agreement shall be construed without regard to any presumption or rule requiring construction or interpretation against the Party drafting or causing any instrument to be drafted.
(c) Whenever the words “include”, “including”, or “includes” appear in this Agreement, they shall be read to be followed by the words “without limitation” or words having similar import.
(d) As used in this Agreement, the plural shall include the singular and the singular shall include the plural.
21. Counterparts; Effectiveness.
This Agreement may be executed in two or more counterparts, each of which shall be deemed to be an original and all of which together shall be deemed to be one and the same instrument. Copies of executed counterparts transmitted by telecopy, telefax or other electronic transmission service shall be considered original executed counterparts for purposes of thisSection 21, provided that receipt of copies of such counterparts is confirmed. This Agreement shall become effective when each Party has received a counterpart hereof signed by the other Party hereto.
22. Section Headings.
The section headings contained in this Agreement are for reference purposes only and shall not affect the meaning or interpretation of this Agreement.
23. Severability.
If any provision of this Agreement shall be declared by any court of competent jurisdiction to be illegal, void or unenforceable, all other provisions of this Agreement shall not be affected and shall remain in full force and effect, and the Parties shall negotiate in good faith to replace such illegal, void or unenforceable provision with a provision that corresponds as closely as possible to the intentions of the parties as expressed by such illegal, void, or unenforceable provision.
24. Governing Law.
This Agreement shall be governed by and construed in accordance with the Laws, but not the Laws governing conflicts of Laws (other than Sections 5-1401 and 5-1402 of the New York General Obligations Law), of the State of New York.
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IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first above written.
| | | | |
| ITT CORPORATION | |
| By: | /s/ Aris C. Chicles | |
| | Name: | Aris C. Chicles | |
| | Title: | Senior Vice President | |
|
| | | | |
| EXELIS INC. | |
| By: | /s/ Ann D. Davidson | |
| | Name: | Ann D. Davidson | |
| | Title: | V.P., General Counsel and Secretary | |
|
| | | | |
| XYLEM INC. | |
| By: | /s/ Frank R. Jimenez | |
| | Name: | Frank R. Jimenez | |
| | Title: | V.P., General Counsel and Secretary | |
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Annex A
Severance and Retention Schedule
1. | | Payroll TSA = , ITT 33.3%, Exelis 33.3%, Xylem 33.3%. |
|
2. | | Payroll TSA = , ITT 33.3%, Exelis 33.3%, Xylem 33.3%. |
|
3. | | AP TSA = , 100% Exelis. |
|
4. | | AP TSA, PRMS TSA, PAYROLL TSA, eBUYITT TSA, TELECOM TSA, PCARD TSA = , ITT 33.3%, Exelis 33.3%, Xylem 33.3%. |
|
5. | | DATA CUSTODIAN TSA = , 100% Exelis. |
|
6. | | DATA CUSTODIAN TSA = , 100% Exelis. |
|
7. | | AP TSA, PRMS TSA, PAYROLL TSA, eBUYITT TSA, TELECOM TSA, PCARD TSA = , ITT 33.3%, Exelis 33.3%, Xylem 33.3%. |
|
8. | | AP TSA, PRMS TSA, PAYROLL TSA, eBUYITT TSA, TELECOM TSA, PCARD TSA = , ITT 33.3%, Exelis 33.3%, Xylem 33.3%. |
|
9. | | Nogales Services TSA = , Xylem 100% |
|
10. | | Nogales Services TSA = , Xylem 100% |
Annex B
Vendor Cost Schedule
| | | | | | | | |
|
(000’s) | | $ | 5,000 | | | |
| | $ | 2,000 | | | |
| | | | | | | |
Estimated Vendor Fee | | $ | 7,000 | | | | | |
| | | | |
|
ITT’s Estimated Allocation of the Estimated Vendor Fee | | | 40.0 | % |
Xylem’s Applicable Percentage of ITT’s Costs = | | | 30.0 | % |
Exelis’ Applicable Percentage of ITT’s Costs = | | | 25.0 | % |
The Parties agree that they have estimated a total cost of . Based upon the percentages above, the following costs have been included in TSAs provided by ITT to each of Xylem and Exelis
TSA Pass Through Amounts:
| | | | | | | | | | | | |
($ in 000’s) | | Y1 | | | Y2 | | | Total | |
Xylem | | $ | | | | $ | | | | $ | | |
Exelis | | $ | | | | $ | | | | $ | | |
The amount paid by or to ITT Corporation pursuant to Section 2(a)(vi) of the Agreement with respect shall not be increased or decreased by the 2% or 10% profit margin or the 4.5% inflation rate contemplated by Section 2 of the Agreement
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SCHEDULE A
Service Provider: ITT Corporation
Service Recipient: Exelis Inc. and Xylem Inc.
Service to be provided:
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Schedule AB1
eBuyITT INVOICE PROCESSING
SERVICES
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, expect where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Philip Galluzzi | | Manager, TDS Business | | (386) 446-6160 | | phil.galluzzi@itt.com |
ITT Corporation | | Relationships & Corporate Travel | | | | |
| | | | | | |
Mary Marts | | Sr. Financial Analyst, | | (914) 323-5791 | | mary.marts@xyleminc.com |
Xylem Inc. | | Fluid and Motion Control | | | | |
GENERAL SERVICE DESCRIPTION
Service Provider will perform eBuyITT Invoice Processing Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
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| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | Service |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide eBuyITT Invoice Processing Services: | | | | | | | | |
| | | | • eBuyITT Invoice Review — The Service Provider will receive designated invoice submissions from the Service Receiver’s eBuyITT enabled Suppliers (via EDI transaction or manual entry) and prep invoices and feed the submitted invoices to Perfect Commerce. The Service Provider will use the daily invoice feeds from Perfect Commerce to prep invoices for financial back office operations. | | 4,174 Hard Copy Invoices Annually*/ 16,501 Invoices Annually | | | | | | |
| | | | • eBuyITT Exception Handling and Resolution — The Service Provider will reconcile and re-validate invoices flagged with validation errors. Once the invoice is validated, the Service Provider will process it as stated above. Mismatched invoices will not be paid without resolution. | | 1,300 Transactions Annually | | | | | | |
| | | | • Invoice Recording & Payment Processing — Service Provider will send the balanced invoices to an internal business unit within the Service Provider, on a daily basis, for additional Accounts Payable recording and payment processing for the Service Receiver. | | 4,174 Hard Copy Invoices Annually* / 16,501 Invoices Annually | | | | | | |
SS-eBuyITT- -01 | | eBuyITT Invoice Processing Services | | • Vendor File Maintenance — The Service Provider will receive vendor master data for new vendor setup from an internal business unit to perform Vendor File Maintenance. | | As Needed Basis | | | 18 | | | Cost plus 2% - 10% per month |
| | | | • Tax Exempt Certificate File Maintenance — The Service Provider will receive Service Receiver Supplier’s tax exempt vendor certificates from an internal business unit to maintain tax exempt master file. | | 4,174 Hard Copy Invoices Annually* / 16,501 Invoices Annually | | | | | | |
| | | | • Cost Distribution Services — Service Provider will use validated invoices as documented above to provide Service Receiver a cost distribution file transmitted via FTP and/or email, or transmitted to an internal business unit data and centralized tax services via the current Purchase to pay distribution process to all Service Receiver’s business units that are currently on Purchase to Pay. The Service Provider will provide cost distribution and taxability indicators, per agreed frequency to the Service Receiver’s business units that are not currently supported by the Shared Services Accounts Payable (P2P) process). | | As Needed Basis | | | | | | |
| | | | • eBuyITT Aged-Invoice Workflow Notification — Service Provider will perform routine communication of aged open invoices requiring Service Receiver triage and action. | | As Needed Basis | | | | | | |
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* Note: The BAU transaction volume for hard copy invoices, and not the total invoice volume (i.e., both electronic and hard copy), will be used as the pre-distribution date baseline to calculate changes in service volumes (plus or minus 10%) as defined in the next section.
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes (e.g., Benefits provider change) are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
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Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
SS-eBuyITT-02 | | eBuyITT Invoice Processing Services Migration | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include:
| | Time and Materials Based on Additional Pricing Section |
| | • Support of data extraction requests from the Service Receiver
| |
| | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, and current state functional data mapping | |
| | | | | | |
SS-eBuyITT-03 | | eBuyITT Invoice Processing Services Knowledge Transfer | | Service Provider will provide the following knowledge transfer services:
| | Time and Materials Based on Additional Pricing Section |
| | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to eBuyITT services | |
Supplemental Services
For requests for supplemental services relating to eBuyITT Invoice Processing by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
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LOCATIONS
Services are initially provided from Palm Coast, FL USA to other USA locations.
PREREQUISITES/DEPENDENCIES
| • | | Service Receiver will maintain current Cost Distribution data delivery methodologies (e.g., FTP drop site/email attachment receipt). |
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| • | | If Service Receiver or their suppliers provides inaccurate information to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
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| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
| • | | Service Receiver must actively be engaged on the GSCS Service Agreement from Global Supply Chain Services (GSCS) and utilize Perfect Commerce as the eProcurement platform for the duration this agreement is in effect. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
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SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
| | | | | | | | | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
| | | | | | | | | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
| | | | | | | | | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
| | | | | | | | | |
6
SCHEDULE AB2
P-CARD TRANSACTION PROCESSING
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Philip Galluzzi ITT Corporation | | Manager, TDS Business Relationships & Corporate Travel | | (386) 446-6160 | | phil.galluzzi@itt.com |
| | | | | | |
Mary MartsXylem Inc. | | Sr. Financial Analyst, Fluid and Motion Control | | (914) 323-5791 | | mary.marts@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform P-Card Transaction Processing Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | Provide P-Card Transaction Processing Services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • P-Card Invoice Review — The Service Provider will receive a notification and data file from US Bank once monthly containing transaction details and Company information for Service Receiver’s P-Card holders. In addition, the Service Provider will receive from an internal business unit an authorization to proceed with the P-Card File download. The Service Provider will review the file, format data for financial processing, and validate invoices for completeness and accuracy. The Service Provider will flag invoices with validation errors. The Service Provider will use booked AP invoices to generate proprietary data files to be sent via email to Service Receiver’s Treasury Department for payment settlement. | | 125 Transactions Annually | | | | | | |
|
SS-PCard Processing-01 | | P-Card Transaction Processing Services | | • P-Card Exception Handling and Resolution — The Service Provider will reconcile and re-validate invoices flagged with validation errors. Once the invoice is validated, the Service Provider will process it as stated above. Mismatched invoices will not be paid without resolution. For processing credits, the Service Provider will insure that management accounts have monthly debit balances prior to transmission to Service Receiver’s Treasury Department. If a management account is received as a zero or credit balance, the Service Provider will remove credit transactions from being processed in ascending order until the management account reflects a debit balance. The Service Provider will communicate the removed credits to the internal business unit for resolution. | | 40 Transactions Annually | | | 18 | | | Cost plus 2% - 10% per month |
|
| | | | • P-Card Cost Distribution — The Service Provider will use validated invoices as documented above to provide Service Receiver a Cost Distribution file transmitted via File Transfer Protocol (FTP) and/or email. | | 15 Transactions per Month | | | | | | |
|
| | | | • P-Card File Maintenance — The Service Provider will perform file maintenance based on internal business unit approval for new and/or changes to P-Card holders. Only valid, internal business unit-approved cardholder transactions are processed. Three (3) business days prior notice is required to maintain P-Card file. | | As Needed Basis | | | | | | |
2
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
3
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
SS-PCard Processing-02 | | P-Card Transaction Processing Migration | | • Support of data extraction requests from the Service Receiver
• Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, and functional data mapping | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
SS-PCard Processing-03 | |
P-Card Transaction Processing Knowledge Transfer | | Service Provider will provide the following knowledge transfer services:
• Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to P-Card Transaction Processing services | |
Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to P-Card Transaction Processing by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
4
LOCATIONS
Services are initially provided from Palm Coast, FL, USA to other USA locations.
PREREQUISITES/DEPENDENCIES
| • | | If Service Receiver, or their Supplier(s), provides inaccurate information to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Service Receiver, in a separate and independent agreement, must utilize US Bank as the P-Card supplier for the duration this agreement is in effect. |
|
| • | | Service Receiver must actively be engaged on the GSCS Service Agreement from Global Supply Chain Services (GSCS) for the duration this agreement is in effect. |
|
| • | | Service Receiver must maintain current Cost Distribution data delivery methodologies (e.g., FTP drop site/email attachment receipt) and payment settlement interface (Treasury) for the duration this agreement is in effect. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
5
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
SCHEDULE AB3
TELECOM INVOICE PROCESSING
SERVICES (TAPS)
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Philip Galluzzi ITT Corporation | | Manager, TDS Business Relationships & Corporate Travel | | (386) 446-6160 | | phil.galluzzi@itt.com |
| | | | | | |
Mary Marts Xylem Inc. | | Sr. Financial Analyst, Fluid and Motion Control | | (914) 323-5791 | | mary.marts@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Telecom Invoice Processing Services (TAPS), for Long Distance Voice and Data Circuitry, for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | | | | | Transaction | | Period | | Service |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Telecom Invoice Processing (TAPS) Services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • TAPS supplier statements — The Service Provider will receive Service Receiver’s current Primary Telecom Service Supplier statements monthly. The statements are transmitted via EDI, or entered manually via paper statements, to the Service Provider. To produce balanced TAPS statements, the Service Provider will perform various validation and duplication protection routines with criteria including Master Control Number, Account number, and AT&T Statement numbers. Only total current charges are recognized in the TAPS system for processing each month. | | 2,100 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
SS-TAPS-01 | | Telecom Invoice Processing Services (TAPS) | | • TAPS Exception Handling and Resolution — Service Provider will reconcile accounts that failed validation. The Service Provider will make commercially reasonable efforts to gain resolution from the Service Receiver, to produce resolved accounts that are ready for financial processing. Accounts that fail validation are not paid without resolution. | | 60 Transactions Annually | | | 9 | | | Cost plus 2% - 10% per month |
| | | | | | | | | | | | |
| | | | • Invoice Recording & Payment Processing — Service Provider will send the balanced invoices to an internal business unit within the Service Provider, on a monthly basis, for additional Accounts Payable recording and payment processing for the Service Receiver. | | 2,100 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • TAPS Cost Distribution — The Service Provider will transmit to the Service Receiver a Cost Distribution file from the processed validated Statements, Service Provider will transmit this file via FTP and/or email to the Service Receiver. | | 15 Transactions per Month | | | | | | |
| | | | | | | | | | | | |
| | | | • TAPS Customer File Maintenance — The Service Provider will perform Customer File Maintenance after receiving a Change Request from the Service Receiver. Only valid, ITT Customer accounts and Statements are processed. Three (3) business days prior notice are required to maintain the Customer file. | | 30 Transactions Annually | | | | | | |
2
Service Volumes Greater or Less Than Observed Pre-Distribution
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented in this agreement |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
3
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
SS-TAPS-02 | | Telecom Invoice Processing (TAPS) Migration | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | Time and Materials Based on Additional Pricing Section |
| | |
| | • Support of data extraction requests from the Service Receiver | |
| | | |
| | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes and functional data mapping | |
| | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
SS-TAPS-03 | | Telcom Invoice Processing (TAPS) Knowledge Transfer | |
• Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to Telecom Invoice Processing (TAPS) services | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to Telecom Invoice Processing Services (TAPS) by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
4
LOCATIONS
Services are initially provided from Palm Coast, FL, USA to other USA locations and select EU and Asia locations.
PREREQUISITES/DEPENDENCIES
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
• | | If Service Receiver, or their Supplier(s), sends inaccurate data to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
• | | Service Receiver must actively be engaged in the circuitry configuration and inventory control of their networks and have Subject Matter Experts (SME) available to assist with statement processing discrepancies. |
|
• | | Service Receiver, in a separate and independent agreement, must utilize AT&T as the telecommunication data vendor. |
|
• | | Service Receiver will maintain current Cost Distribution data delivery methodologies (e.g., FTP drop site/email attachment receipt). |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
5
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
SCHEDULE AB4
U.S
ACTIVE SALARIED ELIGIBLE
EMPLOYEES MEDICAL, PHARMACY
AND DENTAL PROGRAM
Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters and general inquiries regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
ITT Corporation Deborah Macchia | | Mgr, Benefits Planning and Administration | | (914) 304-1729 | | Deb.macchia@itt.com |
| | | | | | |
Lisa Munoz | | Benefits Analyst | | (914) 304-2026 | | Lisa.munoz@itt.com |
| | | | | | |
Thomas Hickey | | Manager, Benefits Financial Reporting and Administration | | (914) 641-2077 | | Thomas.hickey@itt.com |
| | | | | | |
Service Recipient’s Contact | | | | | | |
Xylem Inc. | | | | | | |
| | | | | | |
Keith Dick | | Director, Global Benefits | | (914) 323-5964 | | Keith.dick@xyleminc.com |
1
PARTIES TO THE AGREEMENT
Service Provider: ITT Corporation — White Plains, NY
Service Recipient: Xylem Inc. — White Plains, NY
TERM
Services provided hereunder shall terminate December 31, 2013; provided that for the avoidance of doubt the coverages provided hereunder and described below only apply to Claims (as defined herein) made by Service Recipient’s Covered Employees (as defined herein) and incurred on or before December 31, 2011.
GENERAL SERVICE DESCRIPTION
Service Provider currently provides active medical, pharmacy(Rx) and dental administration for coverages provided through Empire and Anthem (medical), Medco(Rx), MetLife(dental) and SHPS (FSA) (Empire, Anthem, Medco, MetLife and SHPS collectively, the “Vendors”) for its U.S. Active, Salaried, Eligible Employees (“Covered Employees”). Service Provider shall keep the current contracts with the Vendors and the ITT CORPORATION SALARIED MEDICAL AND DENTAL PLAN (PLAN NUMBER 502 EIN 13-5158950) and the ITT Salaried Medical Plan and Salaried Dental Plan General Plan Terms (collectively, the “Plans”) and all coverage thereunder in full force through December 31, 2011 for Service Recipient’s Covered Employees. All claims of Service Recipient’s Covered Employees made under the Plans and incurred on or prior to December 31, 2011 the (“2011 Plan Year”) will be adjudicated in accordance with the current contract and Service Provider will continue to take such actions on behalf of Service Recipient’s Covered Employees as if such employees are employees of Service Provider.
All medical, dental, pharmacy and FSA claims of Service Recipient’s Covered Employees made under the Plans (the “Claims”) will be paid by the Vendors on behalf of the Service Provider. Service Recipient will pay Service Provider for coverage based on 2011 budget premium rates previously set for the calendar year 2011 and described in the “Pricing” section below. Service Recipient will pay Service Provider monthly premium payments for this service, for any full or partial months, based on actual enrollment for the months covered post-spin using enrollments as of the first (1st) calendar day of the month, commencing on the day after the Distribution Date. Service Recipient will prepare and deliver to Service Provider a monthly self bill containing cost breakdown by business unit and plan tier as set forth on Attachment A, within five (5) Business Days after the beginning of each calendar month. The Service Recipient will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s employees covered, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request.
Service Provider will retain responsibility for executing funding of Claim payments and eligibility management with Vendors through December 31, 2013.
2
Service Provider will conduct a Headcount True-Up (as defined below) of the monthly premiums and establish an Incurred But Not Reported (“IBNR”) claims reserve for Claims incurred prior to December 31, 2011 date, but paid after that date, and conduct a reconciliation of such reserve. See “Headcount True-Up” and “IBNR Reconciliation” sections under Additional Pricing for details.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below or described above (collectively, the “Services”).
| • | | Monthly Premium billing. |
|
| • | | Monthly administrative services billing (for administrative services billed on an hourly basis. See Additional Pricing section for Hourly Rates). |
|
| • | | See General Service Description for a description of payments and billing hereunder. See Pricing for a description of the Headcount True-Up (as defined below) and reconciliation for IBNR (as defined below) Claims. |
|
| • | | Claims processing |
| • | | All Vendor Claims process will remain unchanged from the process as used during the 12-month period prior to the Distribution Date. |
|
| • | | The Claims appeal process will not change from the process as used during the 12-month period prior to the Distribution Date. Empire/Anthem/Medco, MetLife and SHPS will handle all appeals as provided under the Employee Retirement Income Security Act. Once all such appeals have been exhausted, escalations will be handled by Service Provider. |
|
| • | | Service Provider will pay all Claims incurred during the 2011 Plan Year. |
| o | | All eligibility adjustments (adding dependents, new hires, ect.) will be handled by local Service Recipient HR through the Infinium interface. |
|
| o | | The Service Recipient may add or remove employees/dependants to coverage in accordance with the terms of the Plans, generally upon a qualifying event, new hire or termination. These rules will be the same rules in effect immediately prior to Distribution Date and will remain in effect until January 31, 2012. |
|
| o | | Manual adjustments to eligibility will be handled directly with the Vendors by authorized Service Recipient local HR. These adjustments will be one off type adjustments that cannot be made through Infinium due to timing. |
|
| o | | All file transmissions to Vendors will be handled by the Exelis Inc. Fort Wayne Shared Service team under the HR/Payroll/Benefits Transition Services Agreement. |
3
| o | | All files normally maintained manually by the Service Recipient local HR departments during the twelve (12) month period prior to the Distribution Date will remain unchanged. |
|
| o | | COBRA qualifying events notices will be handled by SHPS. Service Recipient Local HR department will notify SHPS of termination of employment (as is the current practice in the twelve (12) months prior to Distribution Date). SHPS will provide election notice to Covered Employees with appropriate coverages. There is a separate Letter of Intent with SHPS, attached as Attachment B. |
| o | | All Covered Employee Claims made under the Plans and incurred for the 2011 Plan Year will be paid by Service Provider. |
|
| o | | Vendor administrative service charges for the 2011 Plan Year will be paid by Service Provider. |
|
| o | | Empire and MetLife maintain bank accounts which Service Provider funds daily to pay claims. Each Vendor will separate claims paid by claims incurred date. |
|
| o | | Service Provider will pay all Medical and Dental Claims incurred for the 2011 Plan Year, but submitted for payment after the end of the 2011 Plan Year but no later than allowed under the terms of the applicable Plan. |
|
| o | | MEDCO invoices bi-weekly for claims paid. Service Provider will pay for all MEDCO claims incurred for the 2011 Plan Year. |
PREREQUISITES/DEPENDENCIES
Service Recipient Responsibilities
| • | | Service Recipient will provide accurate and timely employee enrollments via Infinium. |
|
| • | | Service Recipient will research eligibility issues as needed. |
|
| • | | In case of inaccurate data sent to Service Provider it will be the responsibility of the Service Recipient to rectify any problems and assessments incurred. |
|
| • | | Local Human Resources/Benefits departments will support Covered Employees. |
4
BILLING LOCATION
Service Recipient will provide Service Provider a self billed invoice and payment to their address set forth below. The bill will cover all charges for Services under this Schedule provided by Service Provider. The invoice will contain the number of enrolled employees per tier per coverage, as set forth in Schedule A. A detailed list of Covered Employees will be provided by the Service Provider upon reasonable request of the Service Recipient. All administrative functions handled by the Service Provider in the twelve (12) month period prior to the Distribution Date are contained in the fee structure set forth below. The Service Provider and Service Recipient agree to negotiate in good faith for any additional services related to the Service provided hereunder that are outside the normal course of business.
SERVICE LEVEL
The Service Provider will provide the same service level to the Service Recipient as it provides to its Covered Employees.
NOTICE REQUIREMENTS
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E. Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
Termination notices are not required.Service Provider will pay Claims incurred during the 2011 Plan Year, during the period from November 1, 2011 through December 31, 2013 with no further premium billed to the Service Recipient. Pursuant to the terms of the Plans there is a twenty-four (24) month Claim filing limit.
5
PRICING
In addition to the costs specifically set forth below, Service Recipient shall also pay all routine business travel expenses relating to such Services. The below table contains the monthly premium rates the Service Provider shall charge. The Service Recipient will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s Covered Employees, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request. Each business unit has been banded 1 through 5. Depending on the assigned band the appropriate budget amount is charged to that business unit. The amounts in the table are per employee per month, by plan and coverage tier. See “General Service Description” for further detail on payment and billing for the monthly premium payments.
6
Medical and Pharmacy Premium
Basic
| | | | | | | | | | | | |
Rating | | Employee | | Employee | | |
Band | | Only | | + 1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
Enhanced
| | | | | | | | | | | | |
Rating | | Employee | | Employee | | |
Band | | Only | | + 1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
EPO
| | | | | | | | | | | | |
Rating | | Employee | | Employee | | |
Band | | Only | | + 1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
HDHP
| | | | | | | | | | | | |
Rating | | Employee | | Employee | | |
Band | | Only | | + 1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
7
Dental Premium
MetLife Dental
| | | | | | | | | | | | |
|
| | EE | | | EE+1 | | | Family | |
| | $ | 35 | | | $ | 73 | | | $ | 104 | |
FSA Pricing
| | | | | | | | | | | | | | | | |
| | | | New | | | | | | ASO | | Total ASO |
Coloc | | Participating Location | | Company | | PartCount | | Fee | | per Month |
203010 | | FTC-HQ | | Xylem | | | 35 | | | | | | | | | |
371010 | | Heat Transfer | | Xylem | | | 28 | | | | | | | | | |
371030 | | Bell & Gossett Division | | Xylem | | | 67 | | | | | | | | | |
371070 | | RCW | | Xylem | | | 16 | | | | | | | | | |
375010 | | AC Custom Pump | | Xylem | | | 18 | | | | | | | | | |
503010 | | Rule Industries | | Xylem | | | 13 | | | | | | | | | |
504010 | | Sanitaire (WPCC) | | Xylem | | | 30 | | | | | | | | | |
512001 | | Flo - Jet | | Xylem | | | 8 | | | | | | | | | |
515010 | | Motion and Flow Controls HQ | | Xylem | | | 1 | | | | | | | | | |
549010 | | Flowtronex | | Xylem | | | 33 | | | | | | | | | |
583010 | | WEDECO | | Xylem | | | 16 | | | | | | | | | |
584010 | | Water Technology, Inc. | | Xylem | | | 70 | | | | | | | | | |
584020 | | Texas Turbine Operations-Lubbock | | Xylem | | | 30 | | | | | | | | | |
600010 | | Leopold Salary | | Xylem | | | 41 | | | | | | | | | |
683003 | | Flygt-lndiana | | Xylem | | | 2 | | | | | | | | | |
683010 | | FlygtCorp. | | Xylem | | | 105 | | | | | | | | | |
683020 | | Flygt Florida | | Xylem | | | 10 | | | | | | | | | |
786010 | | Laing | | Xylem | | | 1 | | | | | | | | | |
808010 | | Nova Analytics | | Xylem | | | 3 | | | | | | | | | |
809010 | | Global Water Instruments | | Xylem | | | 1 | | | | | | | | | |
| | | | | | | | | | | | | | | | |
Additional Pricing
Hourly Rates
Hourly Rates for Services not specified or normally provided by Service Provider in the twelve (12) month period prior to the Distribute Date but otherwise provided by Service Provider employees (including but not limited to modification, consulting, exit strategy development, transition, etc.) are documented below. The employee category is defined by Service Provider. The rates documented below apply to Service Provider employees only, should external
8
resources be required, the costs for those external resources will be reviewed with the Service Recipient prior to execution of the project.
Notwithstanding anything in the Agreement to the contrary, the following rates shall not be subject to (a) the 4.5% increase for inflation in 2012 described in Section 2(a)(3) (but such rates shall be subject to such increase in 2013) or (b) the 2% or 10% increases described in the proviso to Section 2(a)(i) of the Agreement.
| | | | |
General Category of Employee | | Hourly Rate |
1. Secretarial/Administrative | | $ | 50.00 | |
2. Non-Executive | | $ | 100.00 | |
3. Executive | | $ | 150.00 | |
Headcount True-Up
Service Provider shall conduct a “headcount” true-up by March 31, 2012 (the “Headcount True-Up”), based on actual enrollment during the period beginning on the day after the Distribution Date and ending on December 31, 2011. The Headcount True-Up will be based on reviewing the actual monthly Infinium enrollment by Plan and coverage tier, by unit, but, for the avoidance of doubt, no true-up of actual Claims will be conducted. The Service Provider shall promptly provide the results of the Headcount True-Up to Service Recipient together with any supporting data reasonably requested by Service Recipient. Within ten (10) Business Days after the parties reach agreement on the amount of the Headcount True-Up, the appropriate party shall pay to the other the amount so due.
IBNR Reconciliation
| • | | Reconciliation for Incurred But Not Reported (“IBNR”) Claims |
| o | | The premiums collected from Service Recipient hereunder will be credited to Service Provider’s active medical ledger. |
|
| o | | The amount that Service Provider should hold in reserve to cover payment for all IBNR Claims incurred for the 2011 Plan Year shall be calculated in accordance with the following procedures: |
| • | | This calculation will be made by June 30, 2012 using the same methods, assumptions, processes, etc. as used during the 12-month period prior to the Distribution Date to calculate the IBNR Claim reserve remaining to pay Claims incurred before January 1, 2012, but paid after June 30, 2012. |
|
| • | | Service Provider and Service Recipient will engage Towers Watson, or such other person as the parties may agree to engage (the “Calculation Agent”), to calculate the target level of the IBNR claim reserve, whose determination shall be binding and conclusive on the Service Provider and Service Recipient. |
9
| • | | The IBNR Claim reserve will have its final reconciliation calculated the Calculation Agent by June 30, 2012. |
| o | | If the amount held for the IBNR Claim reserve is greater than the target level of the IBNR Claim reserve, as determined herein, within ten (10) Business Days of Service Provider being notified of such determination by the Calculation Agent, Service Provider shall pay its proportionate amount to Service Recipient (based upon Service Recipient’s number of Covered Employees (as of December 31, 2011) in relation to the total number of Covered Employees (for all of the Parties to the Agreement) in the IBNR Claim reserve pool (as of December 31, 2011) (the “Proportionate Amount”)), required, when included with the Proportionate Amounts to be paid to the other Parties to the Agreement, required to bring the amount held for the IBNR Claim reserve to its targeted level, as determined by the Calculation Agent. |
|
| o | | If the amount held for the IBNR Claim reserve is less than the target level of the IBNR claim reserve, as determined herein, within ten (10) Business Days of Service Recipient being notified of such determination by the Calculation Agent and its Proportionate Amount by the Service Provider, Service Recipient shall pay its Proportionate Amount to Service Provider, required, when included with the Proportionate Amounts to be paid by the other Parties to the Agreement, necessary to bring the amount held for the IBNR Claim reserve to its targeted level, as determined by the Calculation Agent. |
10
Attachment A
(Monthly self bill example)
| | | | |
Unit | | Value Center | | Grand Total |
FTC-HQ | | HQ | | |
Motion and Flow Controls HQ | | HQ | | |
ITT Heat Transfer | | RCW | | |
ITT Bell & Gossett Division | | RCW | | |
Rule Industries | | Flow Controls | | |
Sanitaire (WPCC) | | WWW | | |
AC Custom Pump | | IP | | |
Flo-Jet | | Flow Controls | | |
Sanitaire — Royce | | WWW | | |
Sanitaire WET | | RCW | | |
Flowtronex | | RCW | | |
RCW | | RCW | | |
ITT Water Technology, Inc. | | RCW | | |
Texas Turbine Operations-Lubbock | | RCW | | |
Flygt Florida | | WWW | | |
Leopold Salary | | WWW | | |
WEDECO | | WWW | | |
ITT Flygt Corp. | | WWW | | |
Flygt-Indiana | | WWW | | |
Laing | | RCW | | |
Nova Analytics | | ITT Analytics | | |
Global Water Instruments | | ITT Analytics | | |
Bellingham and Stanley | | ITT Analytics | | |
Aanderaa Data Instruments | | ITT Analytics | | |
11
Attachment B
May 20, 2011
Ms. Deb Macchia
Manager, Benefits Planning and Communication
ITT Corporation
1133 Westchester Avenue
White Plains, NY 10604
RE: Trivestiture of ITT Corporation
Dear Ms. Macchia:
As yon know, SHPS Human Resource Solutions, Inc. (“Company”) currently provides ITT Corporation (“Client”) spending account administration (“SAM”) and COBRA services (collectively “Services”) pursuant to a Service Agreement dated January 1, 2008 (“the Service Agreement”). This letter acknowledges the intent of Client to separate into three different entities; namely, Defense Co. (“Defense”), ITT Co. (“ITT”) and Water Co. (“Water”). As part of this restructuring, you have requested we perform certain implementation services in order to set up ITT and Water as separate entities. It is the intent of the parties that Defense will assume the Service Agreement and that ITT and Water will enter into a transition services agreement with Defense through December 31, 2011. Existing services provided by the Company to Defense, ITT and Water will continue through December 31, 2011. Effective January 1, 2012, ITT and Water will enter into separate agreements with the Company. The Company agrees to (i) continue performing ongoing Service and (ii) provide implementation services, pursuant to terms and conditions of the Service Agreement and the following:
| | |
|
1.Services | | Beginning on or about June 1, 2011, Company will begin implementation services to set up ITT and Water. Company will continue providing ongoing Services to the Client, including Defense, ITT and Water populations, until the Separation Date. |
| | |
2.Termination Fee | | Company agrees to defer implementation Fees in an amount of . Of this amount, shall be with respect to ITT ( for COBRA and for FSA, respectively) and shall be with respect to Water ( for COBRA and for FSA, respectively) (the “Deferred Implementation Fees”) over the period between January 1, 2012 and December 31, 2012, which will be included in the new agreements. In the event the Service Agreement is terminated for any reason prior to the expiration the Separation Date the Client shall pay Company the Deferred Implementation Fees in accordance with the payment terms set forth in the Service Agreement. |
If the foregoing correctly sets forth the understanding of the parties, please acknowledge your acceptance of this Agreement by signing both copies of this letter at the place provided below and return one to my attention.
12
If you have any questions or concerns, please do not hesitate to call.
Very truly yours,
Mike Ciarroccki, Client Relationship Executive
SHPS Human Resource Solutions, Inc.
| | | | |
|
ACCEPTED by:ITT Corporation | | |
| | | | |
Deborah R. Macchia | | |
| | |
Name: | | Deborah R. Macchia | | |
Title: | | Manager, Benefits Planning & Communications | |
Date: | | 8/23/11 | | |
SCHEDULE AB5
XYLEM RETIREE MEDICAL AND
FINANCIAL SHARED SERVICES (FSS)
ACTIVE MEDICAL AND DENTAL
ADMINISTRATION
Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters and general inquiries regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
| | | | | | |
ITT Corporation Conrad Arnold | | Director Human Resources | | (315) 568-7280 | | Conrad.arnold@itt.com |
| | | | | | |
Service Recipient’s Contact | | | | | | |
| | | | | | |
Xylem Inc. Dawn DeRue | | Human Resources Mgr. | | (315) 258-4830 | | Dawn.derue@Xyleminc.com |
PARTIES TO THE AGREEMENT
Service Provider: ITT Corporation— Seneca Falls, NY (IP)
Service Recipient: Xylem Inc. — Auburn, NY and ITT Water Technologies, Inc. — Seneca Falls, NY (Financial Shared Services)) (collectively, “Service Recipients”)
TERM
Services provided hereunder shall terminate June 30, 2012; provided that for the avoidance of doubt the coverages provided hereunder and described below only apply to Claims (as defined herein) made by Service Recipient’s Covered Employees (as defined herein) and incurred on or before December 31, 2011.
1
GENERAL SERVICE DESCRIPTION
Service Provider currently provides administration for the Financial Shared Services and ITT Water Technology, Inc. active medical through Excellus Blue Cross\Blue Shield BluePoint2 E Plan, Group and active Dental through Excellus Dental plan, Group and Retiree medical (pre 65 MVP), Group (collectively, the “Benefit Plans”) for Service Recipients’ employees covered under such Benefit Plans (such employees, the “Covered Employees”). Service Provider shall keep the Benefit Plans and all coverage thereunder in full force through December 31, 2011 for Service Recipient’s Covered Employees. Each Service Recipient may add or remove Covered Employees to or from coverage under the Benefit Plans as outlined under the terms of the Benefit Plans. All claims of Service Recipient’s Covered Employees made under the Benefit Plans (the “Claims”) and incurred on or prior to December 31, 2011 the (“2011 Plan Year”) will be adjudicated in accordance with the current contract and Service Provider will continue to take such actions on behalf of Service Recipients’ Covered Employees as if such employees are employees of Service Provider.
All Claims of Service Recipients’ Covered Employees made under the Benefit Plans will be paid on behalf of the Service Provider.
Service Recipients will pay Service Provider for coverage based on 2011 budget premium rates previously set for the calendar year 2011 and described in the “Pricing” section below. Service Recipients will pay Service Provider monthly premium payments for this service, for any full or partial months, based on actual enrollment for the months covered post-spin using enrollments as of the first (1st) calendar day of the month, commencing on the day after the Distribution Date.
The Service Recipients will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s employees covered, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below or described above (collectively, the “Services”).
| • | | Monthly premium billing. |
|
| • | | Monthly administrative services billing (for administrative services billed on an hourly basis. See Additional Pricing section for Hourly Rates). |
See General Service Description for a description of payments and billing hereunder
The following services listed below will be provided by “experts”, who are employees of Service Provider, (the “Experts”) with the following persons the initial Experts: Cindy Jansen, Porzia Quinn and Conrad Arnold.
2
| • | | Administration as needed on daily basis for the Benefit Plans. The Service Provider will provide all services that were provided during the twelve (12) months prior to the Distribution Date. The Service Provider will maintain the same level of service provided during the twelve (12) months prior to the Distribution Date. |
| o | | Answer any questions pertaining to medical coverage. |
|
| o | | Assist in resolving any issues that may arise regarding, medical coverage, ex. Claims, Medicare questions, etc. |
|
| o | | Add employees/dependents to the Medical coverage as needed. |
|
| o | | Reconcile and pay premiums from Medical carriers pertaining to the Exelis employees. |
| • | | Should the Service Recipient need services not provided during the twelve (12) months prior to the Distribution Date, the parties will negotiate in good faith to determine any additional cost involved in the services |
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Recipients acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the initially named Experts are no longer employed by Service Provider, Service Provider’s then current benefit manager (or such other person as has the skill and knowledge to so provide such Services) will, at the request of the Service Recipients, provide such Service as described herein.
The Service Recipients’ human resources department shall cooperate with the Service Provider, including the Experts, in order for the Service Provider and Experts to provide such Service under this Schedule.
BILLING LOCATION
Service Provider will provide ITT Water Technologies, Inc. and Xylem, Inc. FSS each with separate invoices to their address set forth below. The bill will cover all charges for services under this Schedule provided by Service Provider to both Service Recipients and, to the extent reasonably feasible, will be itemized between the two Service Recipients. The invoice will contain the number of Covered Employees per tier per coverage. A detailed list of Covered Employees and dependents covered will be provided by the Service Provider upon reasonable request of the Service Recipient. All administrative functions handled by the Service Provider
3
in the twelve (12) month period prior to the Distribution Date are contained in the fee structure set forth below. The Service Provider and Service Recipients agree to negotiate in good faith for any additional services related to the Service provided hereunder that are outside the normal course of business.
SERVICE LEVEL
The Service Provider, including the Experts, will provide the same service level to the Service Recipients as it provides to its own Covered Employees.
NOTICE REQUIREMENTS
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Falls Street
Seneca Falls, NY 13148
Attention: Daryl Bowker and Conrad Arnold
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E. Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
PRICING
In addition to the costs specifically set forth below, Service Recipients shall also pay all routine business travel expenses relating to the Services. The Service Recipients shall pay the Service Provider based on the number of Covered Employees as of the first (1st) calendar day of the month. The Service Recipient will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s Covered Employees, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request. See “General Service Description” for further detail on payment and billing for the monthly premium payments. The below table are the rates the Service Provider shall charge.
4
| | | | |
Coverage | | Employee |
(Invoicing for medical/dental premiums Only as noted below): | | | | |
BluePoint POS (FSS) Active | | | | |
Employee | | | | |
Employee + 1 | | | | |
Employee + Child(ren) | | | | |
Family | | | | |
| | | | |
Dental (FSS) Active | | | | |
Employee | | | | |
Employee + 1 | | | | |
Family | | | | |
| | | | |
MVP (Retirees Pre 65) | | | | |
Employee | | | | |
Employee + 1 | | | | |
Family | | | | |
Additional Pricing
Hourly Rates for Services not specified or normally provided by Service Provider in the twelve (12) month period prior to the Distribute Date but otherwise provided by Service Provider employees (including but not limited to modification, consulting, exit strategy development, transition, etc.) are documented below. The employee category is defined by Service Provider. The rates documented below apply to Service Provider employees only, should external resources be required, the costs for those external resources will be reviewed with the Service Recipient prior to execution of the project.
Notwithstanding anything in the Agreement to the contrary, the following rates shall not be subject to (a) the 4.5% increase for inflation in 2012 described in Section 2(a)(3) (but such rates shall be subject to such increase in 2013) or (b) the 2% or 10% increases described in the proviso to Section 2(a)(i) of the Agreement.
| | | | |
General Category of Employee | | Hourly Rate |
1. Secretarial/Administrative | | $ | 50.00 | |
2. Non-Executive | | $ | 100.00 | |
3. Executive | | $ | 150.00 | |
5
SCHEDULE AB6
EPICOR 9 AND MFG PRO
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider | | | | | | |
| | | | | | |
Kevin Loucks ITT Corporation | | Manager, Transition Management Office | | (315) 568-7770 | | kevin.loucks@itt.com |
| | | | | | |
Service Receiver | | | | | | |
Eva Jakubowska Xylem Inc. | | RCW IT Director | | (847) 513-2762 | | eva.jakubowska@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Epicor 9 and MFG Pro Application Support Services for the Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens and documents that support Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Epicor 9 Application support required to support Enterprise Resource Planning (ERP) services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Access to Epicor 9 Application — Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider after receiving an emailed Access Request Form from the Service Receiver, will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, production Interfaces, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration. The lead-time required for these activities is one day. | | Three Requests per Month | | | | | | |
| | | | | | | | | | | | |
IT-Epicor9-01 | | Epicor 9 Application Support Services | | • Epicor 9 Application Support & Maintenance — Service Provider will monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | | | | 12 | | | Cost plus 2% - 10% per month |
| | | | | | | | | | | | |
| | | | o The Service Provider after receiving an emailed Epicor 9 Modification Request Form from the Service Receiver, will create or modify for the Service Receiver Crystal Reports, Business Process Management (BPM) procedures, Business Activity Queries (BAQ), Dashboard, User Defined fields, and or propose and create an alternate solution as necessary. A lead-time of 4 days is required for these Program Change Requests. | | 40 Hours per Month | | | | | | |
| | | | | | | | | | | | |
| | | | o The Service Provider after receiving an emailed request will provide training and consulting on process and Epicor 9 modules, to the Service Receivers users, as needed and requested. | | Two sessions per year, for 8 hours per session | | | | | | |
2
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Epicor 9 Application Database Support — Service Provider on receipt of an emailed Service Request Form, will trouble shoot database related incidents, maintain database schema if necessary, bounce databases as required, perform data cleanup activities as needed, monitor and maintain, and provide support for all database issues in test/dev environments, archive and truncate database tables as required, compact databases as required, backup, restore, compress, and delete old log files as needed, and conduct scheduled maintenance activities. | | Daily Backups are performed
One Restore per week | | | | | | |
| | | | | | | | | | | | |
| | | | o The Service Provider, after receiving an emailed Service Request Form from the Service Receiver, will create or modify the following: Progress SQL database interfaces, Electronic Invoice process, SQL Reporting, and Application tuning. The lead-time for these services will be three weeks. | | 2 Service Requests per Month | | | | | | |
| | | | | | | | | | | | |
| | | | • Access to SICAF Electronic Invoicing for Epicor 9 Application — Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider after receiving an emailed Access Request Form from the Service Receiver, will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. | | 2 Service Requests per Month | | | | | | |
| | | | | | | | | | | | |
| | | | • SICAF Electronic Invoicing Application Support & Maintenance — Service Provider will monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system. The Service Provider will utilize the SICAF Vendor for all activities to develop solutions and approach to address break in application. The SICAF Vendor will implement fixes to resolve break in application. | | | | | | | | |
3
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide MFG Pro Application support required to support Enterprise Resource Planning (ERP) services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Access to MFG Pro Application — Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider after receiving an emailed Access Request Form from the Service Receiver, will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, production Interfaces, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration. The lead-time required for these activities is one day. | | One Request per Month | | | | 3 | | Cost plus 2% - 10% per month |
| | | | | | | | | | | | |
IT-MFG Pro-01 | | MFG Pro Application Support Services | | • MFG Pro Application Support & Maintenance — Service Provider will monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • MFG Pro Application Database Support — Service Provider on receipt of an emailed Service Request Form, will trouble shoot database related incidents, maintain database schema if necessary, bounce databases as required, perform data cleanup activities as needed, monitor and maintain, and provide support for all database issues in test/dev environments, archive and truncate database tables as required, compact databases as required, backup, restore, compress, and delete old log files as needed, and conduct scheduled maintenance activities. | | Daily Backups are performed
One Restore per Month | | | | | | |
Note: The costs incurred by the Service Provider from a 3rd Party necessary to troubleshoot, maintain or resolve failures in the systems environment for Epicor 9 will be allocated evenly between the Service Provider and Service Receiver as an additional charge. All of the costs incurred by the Service Provider from a 3rd Party necessary to troubleshoot, maintain or resolve failures in the systems environment for MFG Pro will be passed on to the Service Receiver as an additional charge.
4
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
5
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
IT-Epicor9-03 | | Epicor 9 and MFG Pro Application Migration | | • Support of data extraction requests from the Service Receiver
• Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
IT-Epicor9-04 | | Epicor 9 and MFG Pro Application Knowledge Transfer | | Service Provider will provide the following knowledge transfer services:
• Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the Epicor 9 and MFG Pro Application and related interfaces | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to Epicor 9 and MFG Pro by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
6
LOCATIONS
Services are initially provided from Tizayuca, Mexico, to sites in Queteretaro and Mexico City, Mexico.
PREREQUISITES/DEPENDENCIES
• | | Service Receiver will maintain the applications and interfaces documented in Attachment A. |
|
• | | Service Receiver will maintain the current data delivery methodologies (e.g., FTP drop site/email) ensuring they are accessible and reachable to the Service Provider for the period of this TSA. |
|
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
• | | Service Provider must keep the TSA Gateway active and accessible to the Service Receiver as needed for the period of this TSA. |
|
• | | If Service Receiver provides inaccurate information to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E. Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
7
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
Support for Epicor 9 and MFG Pro will be provided Monday through Friday, 8:30am to 5:30pm Mexico time. For emergencies Epicor 9 and MFG Pro support staff is available by contacting Manuel Moreno, via his mobile phone .
All incidents will be handled and responded to as they have been during the 12 months prior to the Distribution Date. In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | Medium | | High |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
8
ATTACHMENT A
| | | | | | |
| | | | Source | | Destination |
Interface Name | | Business Purpose | | System | | System |
Sales Orders | | Service Provider’s Epicor 9 application will create 2 flat files, one containing Sales Order header and one with Sales Order detail information.
This interface is executed from a daily Batch schedule, and runs at 3am Daily.
The flat files are transmitted with FTP to a Service Receiver’s FTP site. | | Epicor 9 | | Service Receiver |
| | | | | | |
Invoicing | | Service Provider’s Epicor 9 application will generate 2 flat files, one containing Invoice header and one with Invoice detail information.
This interface is executed from a daily Batch schedule, and runs at 3am Daily.
The flat files are transmitted with FTP to a Service Receiver’s FTP site. | | Epicor 9 | | Service Receiver |
9
Annex A
TSA Change Request Form
| | |
|
TSA Schedule: | | |
Receiver TSA Owner: | | |
Date of Request: | | |
Completed By: | | |
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed |
Item | | Service Description | | Monthly | | | | to with Service |
Number | | (Listed on schedule in the TSA) | | Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
Item | | Outcome | | |
Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
|
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
10
Schedule AB7
ePrism
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider | | | | | | |
Vassilis Gerardos ITT Corporation | | Knowledge Management Supervisor, Athens Group | | +302106770805 | | vasilis.gerardos@itt.com |
| | | | | | |
Service Receiver Doug Olson Xylem Inc. | | eBusiness Manager ITT Residential & Commercial Water | | (847) 983-5747 | | doug.olson@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform ePrism Application Support Services for the Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens and documents that support Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
Service | | Service | | | | Transaction | | Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide ePrism Application support services required to support Integrated Sales and Manufacturing, including a WEB based Sales and Manufacturing configuration capability set of services:
• ePrism Knowledge Engineering — Service Provider, after receiving a service request from the Service Receiver, will update the appropriate information within ePrism.
• ePrism Data and Curve Management — Service Provider, after receiving a service request, validated data, and specifications will maintain the information within ePrism. | | 350 Knowledge Engineer Hours per Month | | | | |
| | | | | | | | | | |
IT-ePrism-01 | | ePrism Application Support Services | | • ePrism Application Support & Maintenance — Service Provider will provide System Administration services to the Service Receiver’s ePrism application. Service Provider will provide Break/Fix support and monitor incident resolution requests, and recommend and implement incident resolution per the Service Level Agreement (SLA) outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | | | 24* | | Cost plus 2% - 10% per month |
| | | | | | | | | | |
| | | | The Service Provider will only provide modifications to the Service Receiver’s ePrism code in the following situations for the redesign and modification of existing products, as listed in Attachment A.
• The Service Provider will perform code changes to the Service Receiver’s ePrism code stream if the Service Provider determines it is appropriate and necessary to address with Product Specific Requests that have been approved by the Joint ePrism Committee.
The Service Provider will deliver these changes to the Service Receiver in a Quarterly release cycle. | | 305 Programmer Hours per Month | | | | |
| | |
* | | Beyond the minimum service period this agreement can be extended for another 12 months on a month-to-month basis |
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities
2
on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
IT-ePrism-02 | | ePrism Application Migration | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
IT-ePrism-03 | | ePrism Application Data Migration | | Service Provider will provide data and rule extraction services in a common understandable format to assist the Service Receiver to migrate from the ePrism application. | | No Charge |
3
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
IT-ePrism-04 | | ePrism Application Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the ePrism application support services and related interfaces | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to ePrism by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Athens, Greece to global locations.
PREREQUISITES/DEPENDENCIES
|
|
|
|
|
• | | Service Receiver will maintain applications and interfaces required for the services documented in this agreement. |
|
• | | If Service Receiver sends inaccurate data to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
4
• | | Service Receiver must provide access to secure VPN for the Service Provider’s staff, required at all times, for the period of this TSA. |
|
• | | Service Receiver must implement the necessary hardware and have the appropriate support personnel in place. |
|
• | | Service Provider must complete the in-process ePrism enhancements and projects as specified in Attachment B, prior to the Distribution Date, or as determined by the Joint ePrism Committee. |
|
• | | Service Receiver, on termination of this TSA, must and will remove all versions of the ePrism executable code from the Service Receiver’s environment, located on online or offline storage. Service Receiver will provide appropriate notification upon removal completion to Service Provider. |
|
• | | Service Provider, on termination of this TSA, must and will remove all versions and copies of the Service Receiver’s versions of the ePrism executable code, data and rule information, located online or offline storage. Service Provider will provide appropriate notification upon removal completion to the Service Receiver. |
|
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E. Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
5
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
The Service Provider will provide support to the Service Receiver, 12 hours per day, 8:30 am to 8:30 pm Greece time, Monday through Friday except on Greek and U.S. holidays as appropriate.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | Medium | | High |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
ATTACHMENT A
List of Existing Products/Models to be supported:
| i. | | Sump (clear water) |
|
| ii. | | Effluent (screened, up to3/4” solids) |
|
| iii. | | Sewage (unscreened) |
|
| iv. | | Grinder (Pressurized sewage — grinders and high head pumps) |
| i. | | Multistage |
|
| ii. | | Pressure Booster Packages |
| 1. | | AquaBoost |
|
| 2. | | TechnoForce |
| 2. | | Vertical Turbine Products |
| a. | | All Vertical Turbine Products for Water and Industrial Applications |
7
ATTACHMENT B
This is the list of ePrism Enhancements and Projects that will be completed by October 3, 2011, unless specifically noted otherwise. The actual release schedule for these enhancements will be determined by the joint ePrism steering committee:
| 1. | | Add the VPO product line, change branding (WWW) |
|
| 2. | | Match ESP-PLUS functionality for Cost Analysis and Life Cycle |
|
| 3. | | Optimize the curve based on the RPM |
|
| 4. | | ESP-DESIGN Plus vs. Goulds Selection Software in Lite Version (right top) |
|
| 5. | | When the focus is on the text box users need to click on Next button twice. As it is set up right now there are actions that run based on the focus out that need to be run before we can continue. This change will be completed after October 3, 2011. |
|
| 6. | | Add Help section under Lite with eBusiness Support contacts for technical issues |
|
| 7. | | Disable the Compatibility Button when the item is not fully configured. For example, on Step 1 for Complete Package when you click on Compatibility it throws all kinds of errors |
|
| 8. | | Run Compatibility automatically when switching between Basic Features and Worksheet or when clicking Create Documents |
|
| 9. | | Vertical Layout Module. Create detail drawings / order documents for TTO. This change will be completed after October 3, 2011. |
|
| 10. | | Show/Hide columns on Selection Results Grid based on user preferences and let them set the order in which the columns will show up. Just like in the full version |
|
| 11. | | Link from ePrism to our 3D Models hosted by CDS. We should go directly to the specific model that we are working with in ePrism. This change will be completed after October 3, 2011. |
|
| 12. | | Work out the process for new user registrations for Consulting Engineers on both sides B&G and Goulds. We first need to come up with the process and then utilize existing pages and adjust ePrism accordingly |
|
| 13. | | TTO — Add SMVT, Pre-engineered Subs, Fire Pump with Panels. This change will be completed after October 3, 2011 as requirements have not be defined. |
|
| 14. | | Easily changeable branding in Specs, descriptions, documents, etc. |
|
| 15. | | Boosters — In the selection results allow the selections that meet CTO specifications even if the specific pump/size is not the best fit based on the criteria. We should be able to guide the user to pick the CTO pumps early in the selection process rather than after they’re done with selection/configuration and click compatibility. This change may not be possible, and the business requirements are not clear. |
|
| 16. | | Match ESP-REP. Add Freight calculations and Profit Factor. This change will be completed after October 3, 2011. |
|
| 17. | | Worksheet — If multiple items selected combine into one worksheet. Requirements need clarification, and may require extensive development. |
|
| 18. | | Liquid Properties — Let them modify existing items and let them save as a new one. Similar to ESP-PLUS functionality |
8
Annex A
TSA Change Request Form
| | |
|
TSA Schedule: | | |
Receiver TSA Owner: | | |
Date of Request: | | |
Completed By: | | |
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed |
Item | | Service Description | | | | | | to with Service |
Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
Item | | Outcome | | |
Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
|
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
9
SCHEDULE AB8
ERP-LX & TANGO APPLICATION
INDIA
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Kevin Loucks | | Manager, Transition | | (315) 568-7770 | | kevin.loucks@itt.com |
ITT Corporation | | Management Office | | | | |
| | | | | | |
Eva Jakubowska | | RCW IT Director | | (847) 983-5905 | | eva.jakubowska@xyleminc.com |
Xylem Inc. | | | | | | |
GENERAL SERVICE DESCRIPTION
Service Provider will perform ERP-LX & Tango Application Support Services for Baroda, India and Hong Kong for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
IT-ERP- LX & Tango India -01 | | ERP-LX & Tango Application Support Services | | Provide hosting and ongoing application support for ERP-LX and Tango (Sarbanes-Oxley Auditing) for Baroda, India and the Hong Kong Trading Company: | | 38 ERP-LX named users | | | 3 | | | Cost plus 2% - 10% per month |
| | | | | | | | | | | | |
| | | | • Access to ERP-LX & Tango Applications — Service Provider will provide access to the application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes; and monitor and maintain application administration. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ERP-LX &Tango Support & Maintenance — Service Provider will monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ERP-LX & Tango Database Support — Service Provider will trouble shoot database related incidents, maintain database schema if necessary, bounce databases as required, perform data cleanup activities as needed, monitor and provide support for all database issues in test/dev environments, archive and truncate database tables as required, compact databases as required, backup, compress, and delete old log files as needed, and conduct scheduled maintenance activities. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ERP-LX & Tango Hosting Services — Service Provider will provide hosting for ERP-LX environment from Seneca Falls Data Center (SFDC). | | | | | | | | |
2
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
3
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
| | | | • Support of data extraction requests from the Service Receiver | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
IT-ERP- LX & Tango India -02 | | ERP-LX & Tango Application Migration | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | | |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
IT-ERP- LX & Tango India -03 | | ERP-LX & Tango Application Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the ERP-LX and Tango applications and related interfaces | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to ERP-LX & Tango Applications by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
4
LOCATIONS
Services are initially provided from Seneca Falls, NY, USA to Baroda, India and Hong Kong.
PREREQUISITES/DEPENDENCIES
| • | | Service Receiver will maintain the applications and interfaces documented in Attachment A. |
|
| • | | If Service Receiver provides inaccurate information to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Service Receiver must have eLogia System active and maintained for the duration this agreement is in effect. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E. Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
5
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | Medium | | High |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
ATTACHMENT A
| | | | | | | | | | | | |
Interface | | Program | | | | | | | | | | |
Name | | Name | | Business Purpose | | Owner | | Source | | Destination | | Frequency |
eLogia | | ORDZ761C | | Perform product configuration | | Water Co. | | Wintel Emmaboda | | iSeries Emmaboda | | Continuous |
ePrism | | ORD789 | | Perform product configuration | | ITT Co. | | Wintel ITT Co. | | iSeries Emmaboda | | Continuous |
Supplier Portal | | PUR500 | | Issue Purchase Orders via a Portal | | Water Co. | | Wintel Emmaboda | | iSeries Emmaboda | | Continuous |
Supplier Portal | | PUR500 | | Issue Purchase Orders via a Portal | | Water Co. | | iSeries Emmaboda | | Wintel Emmaboda | | Continuous |
7
ATTACHMENT B
Production Support Break Fix Service Level Agreement
A Remedy help desk request must be entered for each incident. For Urgent incidents, a phone call may also be initiated directly to the Service Provider’s Support Team. The primary support number for North America is +1-219-405-9459 (available 24 hours/day) and the secondary support number is +1-847-983-5862 (available 8:00 AM — 5:00 PM Eastern Time, Monday through Friday). All support calls will be returned within 15 minutes.
| | | | |
Severity | | Description | | Resolution |
Urgent | | Service Receiver is unable to enter orders or ship product. No work around is available for the issue. | | Service Provider will provide a work around or permanent solution within four (4) hours for 95% of these incidents. |
| | | | |
High | | Service Receiver is able to enter orders and ship product, but in a degraded mode and productivity is seriously impacted. | | Service Provider will provide a work around or permanent solution within two (2) working days for 95% of these incidents. |
| | | | |
Medium | | Service Receiver is able to function normally with minor impact from problem. | | Service Provider will provide a permanent solution within five (5) working days for 95% of these incidents. |
| | | | |
Low | | Service Receiver is able to function normally. Issue is an inconvenience. | | Service Provider will provide a permanent solution within 30 working days for 95% of these issues. |
8
Annex A
TSA Change Request Form
TSA Schedule:
Receiver TSA Owner:
Date of Request:
Completed By:
Requested Service Change:
| | | | | | | | | | |
| | | | | | | | | | Already agreed |
Item | | Service Description | | Monthly | | | | to with Service |
Number | | (Listed on schedule in the TSA) | | Charge | | Requested Change | | Provider (Y/N) |
| 1 | | | | | | | | | |
| 2 | | | | | | | | | |
| 3 | | | | | | | | | |
| 4 | | | | | | | | | |
| 5 | | | | | | | | | |
Outcome:
| | | | | | |
Item | | Outcome | | |
Number | | (Approved, Denied) | | Specific Action to be taken |
| 1 | | | | | |
| 2 | | | | | |
| 3 | | | | | |
| 4 | | | | | |
| 5 | | | | | |
Approvals
| | |
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
9
SCHEDULE AB9
MyITT.COM APPLICATION
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Ken Gill ITT Corporation | | Manager , Web, Social Media & Collaboration Solutions | | (315) 568-7861 | | ken.gill@itt.com |
| | | | | | |
Beth Davidovich Xylem Inc. | | Director, Corporate IT & Collaboration COE | | (914) 323-5975 | | beth.davidovich@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform myITT.com Portal Application Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
The Service Receiver may request changes or enhancements to such systems and the Service Provider shall implement those changes provided (i) such changes or enhancements do not materially and negatively impact the Service Provider (acting as a service recipient) or any other service receiver, (ii) Service Receiver agrees to pay for such changes or enhancements in accordance with the pricing schedule below, (iii) such changes do not increase the ongoing operating costs for the Service Provider (as a service recipient) or any other service receiver and (iv) Service Provider, in its discretion, deems that it is capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Notwithstanding the forgoing, Service Provider is required to make any changes required by law.
1
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide hosting and ongoing myITT.com application support: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Access to myITT.com Application - Service Provider will use help desk tickets from Service Receiver and provide access to myITT.com application for an unlimited number of authorized Service Receiver users per the security guidelines outlined in the Master Services Agreement. One business day is required to respond to the ticket after receiving the request. | | | | | | | | |
|
IT- myITT.com Portal-01 | | myITT.com Maintenance Support Services | | • myITT.com Support & Maintenance — Service Provider will use help desk tickets from Service Receiver to support closing the help ticket within 1 business day of request. Service Provider will monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 40calls/ month | | | 3 | | | Cost plus 2% - 10% per month |
Services that will not be provided as part of this agreement are:
• | | Creating new sites (on myITT.com) |
• | | Updating functionality in existing sites |
• | | Updating functionality or providing support on sites migrated to Connect beyond initial functionally ported over from myITT.com |
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities
2
on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented in this agreement |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
| | | | • Support of data extraction requests from the Service Receiver or third parties authorized to act on behalf of the Service Receiver
| | |
| | | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, functional data mapping, and impacts of design decisions
| | Time and Materials Based on Additional Pricing Section |
IT- myITT.com Portal-02 | | myITT.com Migration | | • Service Provider will support Service Receiver or third parties authorized to act on behalf of Service Receiver in project managing the myITT.com site migration
| | |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services:
| | |
IT- myITT.com Portal-03 | | myITT.com Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to myITT services | | Time and Materials Based on Additional Pricing Section |
3
Supplemental Services
For requests for supplemental services relating to myITT Applications by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Seneca Falls, NY, USA and White Plains, NY, USA and by on-shore and off-shore consultants to global participants.
PREREQUISITES/DEPENDENCIES
| • | | Service Receiver will maintain site, content and applications within the Oracle Webcenter Interaction Suite (formerly Plumtree) and interfaces to AD domains. |
|
| • | | Service Receiver, in a separate independent agreement, must have project management, migration architect, developer etc. services active with Avanade for the period of time to complete the migration project. |
|
| • | | Service Receiver will use its resources to support migration services for data clean up, testing and cleaning in a timely manner. |
|
| • | | If Service Receiver sends inaccurate data to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
4
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E. Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment A.
In the event incidents cannot be resolve in the time outlined in Attachment A, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
In addition to the costs specifically set forth above, Service Receiver shall also pay commercially reasonable business travel expenses relating to the Services.
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement.
5
The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | Medium | | High |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
ATTACHMENT A
| | | | |
Scenario | | Response Time | | Description |
Non-Critical Remedy ticket assignment on Weekdays during Business hours | | 3 Hrs. | | Ticket will be picked-up or assigned to one of the team members within 3 hrs. |
| | | | |
Critical Remedy ticket assignment on Weekdays during Business hours | | 1 Hr. | | Ticket will be picked-up or assigned to one of the team members within 1 hr. |
| | | | |
Non-Critical Remedy ticket assignment on Weekdays during off-hours | | Next Business Day | | Ticket will be picked-up or assigned to one of the team members on Next Business Day |
| | | | |
Critical Remedy ticket assignment on Weekdays during off-hours | | 2 Hr. | | Ticket will be picked-up or assigned to one of the team members within 2 hr. |
| | | | |
Non-Critical Remedy ticket assignment on Weekends and Holidays | | Next Business Day | | Ticket will be picked-up or assigned to one of the team members on Next Business Day |
| | | | |
Critical Remedy ticket assignment on Weekends and Holidays | | 2 Hr. | | Ticket will be picked-up or assigned to one of the team members within 2 hr. |
| | |
|
Note: |
|
1. | | Business hours are 8:00 am — 5:00 pm ET |
|
2. | | Critical Incident — The portal is completely down or inaccessible |
|
3. | | Non-Critical Incident — All incidents which are not classified as critical as defined in this agreement |
7
Annex A
TSA Change Request Form
TSA Schedule:
Receiver TSA Owner:
Date of Request:
Completed By:
Requested Service Change:
| | | | | | | | | | |
| | | | | | | | | | Already agreed |
Item | | Service Description | | Monthly | | | | to with Service |
Number | | (Listed on schedule in the TSA) | | Charge | | Requested Change | | Provider (Y/N) |
| 1 | | | | | | | | | |
| 2 | | | | | | | | | |
| 3 | | | | | | | | | |
| 4 | | | | | | | | | |
| 5 | | | | | | | | | |
Outcome:
| | | | | | |
Item | | Outcome | | |
Number | | (Approved, Denied) | | Specific Action to be taken |
| 1 | | | | | |
| 2 | | | | | |
| 3 | | | | | |
| 4 | | | | | |
| 5 | | | | | |
Approvals
| | |
Approved By: | | Approved By: |
|
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
8
SCHEDULE AB10
P2P DELIVERY ENVIRONMENT
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Tom Restaino | | Director, Information | | (315) 568-7884 | | tom.restaino@itt.com |
ITT Corporation | | Technology | | | | |
| | Financial Shared Services | | | | |
| | | | | | |
Eva Jakubowska | | RCW IT Director | | (847) 513-2762 | | eva.jakubowska@xyleminc.com |
Xylem Inc. | | | | | | |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Purchase-to-Pay (P2P) Delivery Environment Application Support Services for the Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens and documents that support Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide application support services for P2P Delivery Environment, which consists of SAP, Vendor Portal, Taxware, OpenText, and Interface Infrastructure MQ and XI (MQ support is only on Provider’s MQ): | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Access to P2P Delivery Environment — Service Provider will provide access to applications through user request form(s) submitted by Service Receiver via Service Provider P2P Help Desk tickets for authorized service receiver users. Service Provider will maintain and reset SAP user passwords and application security through Provider P2P Help Desk requests. , Service Provider will monitor and restrict unauthorized access to source code and data. User add/update/delete requests will be completed within three (3) business days of receipt of complete, approved form. | | | | | | | | Cost plus 2% - 10% per month for services and |
| | | | | | | | | | | | |
IT-P2P-01 | | P2P Delivery Environment Application Support Services | | • P2P Delivery Environment Support & Maintenance — Service Provider will monitor incident resolution requests; and recommend and implement incident resolution. Service Provider will identify and communicate breaks in application, develop solution to address break, and implement fixes to resolve break. Service Provide reserves the right to charge time and material for a Service Receiver initiated break which requires greater than 8 hours to resolve. Service Provider will maintain production batch schedule, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes; and monitor and maintain application administration. Service Provider will provide SAP Basis support, development support for the P2P Delivery Environment, and configuration management in support of business as usual activities (excludes enhancement requests by Service Receiver). Requests for support and maintenance will be submitted and tracked via Service Provider Help Desk ticket. | | 219 SAP Users
122,741 Invoice Postings per Year
64,008 New Purchase Orders Created per Year | | |
18 | | | Cost plus 2% - 10%* per month for Vendor Cost
(*Includes 4.5% inflation for 2012 and 2013. Vendor Cost Charges cease after 18 months) |
| | | | | | | | | | | | |
| | | | Service Provider will publish scheduled down time which will allow for normal maintenance of the P2P environment including operating system upgrades; database maintenance, and other tasks required in order to keep environment running efficiently. Ad-Hoc down time will be communicated to Service Receiver with 72 hours advance notice where possible. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • P2P Delivery Environment Testing Support — Support of Receiver requested testing cycles are included in services during the TSA with the following exceptions to be treated as supplemental services and charged via Time and Materials Based on Additional Pricing Section: | | | | | | | | |
2
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | o Testing requiring a client refresh more than twice a year. | | | | | | | | |
| | | | | | | | | | | | |
| | | | o Testing requiring run and verification of a full month-end close where Provider and Receiver aren’t in consensus that the change has an impact to month-end close. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • SAP Shared Services Application Master Programs, Tables and Data Maintenance — The Service Provider reserves the right to be the sole owner and administrator of Master Programs, Tables, Data, and Application Security and Access controls will as necessary get joint approval from all Service Receivers for those proposed changes that will impact another Service Receiver. | | | | | | | | |
| | | | | | | | | | | | |
| | | | In addition, the Provider will provide the following services: Complete SAP Month End jobs and reports to support postings (Vendor Banking Approvals). | | | | | | | | |
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 3% (such activity, including any such 3% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to
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negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
IT-P2P-02 | | P2P Delivery Environment Migration | | • Support of data extraction requests from the Service Receiver | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
| | | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | | |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
IT-P2P-03 | | P2P Delivery Environment Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the P2P Delivery Environment and related interfaces | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to P2P Delivery Environment by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver.
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Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Seneca Falls, NY, USA to other USA and Canada locations.
PREREQUISITES/DEPENDENCIES
• | | Service Receiver will maintain the interfaces documented in Attachment A. |
|
• | | If Service Receiver, or the Service Receiver’s Supplier(s), provides inaccurate information to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
• | | Service Receiver must have one of following the ERP systems active and maintained along with associated interfaces for the duration this agreement is in effect: Business Planning and Control System (BPCS), and PRMS. |
|
• | | Service Receiver must have MQ Series active and maintained for the duration this agreement is in effect. |
|
• | | Service Receiver must submit requests, into the Service Provider’s P2P Help Desk system. |
|
• | | Service Receiver will support testing as required for changes implemented by Service Provider. |
|
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
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Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. |
The P2P Delivery Environment scheduled downtime will be Mondays and Tuesdays from 10:00 PM to 3:30 AM ET and Sundays from 1:00 AM to 8:00 AM ET. |
Service Provider P2P Help Desk support is available 8:00 AM — 5:00 PM ET Monday through Friday except for holidays. Items are assessed for priority within one (1) hour of receipt. Barring circumstances outside of Service Provider’s control, urgent priority items are addressed within one (1) hour. High priority items will be responded to within one (1) business day and medium priority within two (2) business days. Priority is assessed by the helpdesk staff with direction from Service Receiver.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement.
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The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | Medium | | High |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
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ATTACHMENT A
| | | | | | | | |
Interface Name | | Business Purpose | | Source | | Destination | | Frequency |
| | Central Vendor Master Maintenance | | Service Provider | | Service Receiver | | Real-time |
| | Purchase Order add, change, delete | | Service Receiver | | Service Provider | | Real-time |
| | Receipt posting and reversals | | Service Receiver | | Service Provider | | Real-time |
| | Invoice posting and reversals | | Service Provider | | Service Receiver | | Real-time |
| | Payment posting and reversals | | Service Provider | | Service Receiver | | Real-time |
| | | | | | |
|
| | ME A/P trade reclass | | Service Provider | | Service Receiver | | Month End |
| | ME Foreign Currency revaluation | | Service Provider | | Service Receiver | | Month End |
| | ME Headquarter cash reclearing | | Service Provider | | Service Receiver | | Month End |
| | MW Intercompany FX reclass | | Service Provider | | Service Receiver | | Month End |
| | ME Intercompany Payables reclass | | Service Provider | | Service Receiver | | Month End |
| | ME Uncleared Cash reclass | | Service Provider | | Service Receiver | | Month End |
| | ME Small Difference balancing | | Service Provider | | Service Receiver | | Month End |
| | ME Shared Service Fee — P2P | | Service Provider | | Service Receiver | | Month End |
| | ME Shared Service Fee — eBuyITT | | Service Provider | | Service Receiver | | Month End |
| | ME Sales & Use tax reclass (for self-assessed tax) | | Service Provider | | Service Receiver | | Month End |
| | MW Vendor down payment | | Service Provider | | Service Receiver | | Month End |
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Annex A
TSA Change Request Form
| | |
|
TSA Schedule: | | |
Receiver TSA Owner: | | |
Date of Request: | | |
Completed By: | | |
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed |
Item | | Service Description | | Monthly | | | | to with Service |
Number | | (Listed on schedule in the TSA) | | Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
Item | | Outcome | | |
Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
|
Approved By: | | Approved By: |
|
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
|
Executive Representative: | | Executive Representative: |
|
Provider TSA Manager | | Receiver TSA Manager |
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SCHEDULE AB11
PRMS SHARED SERVICES AND ERP
APPLICATION SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
PRMS Shared Services | | | | | | |
| | | | | | |
Tom Restaino ITT Corporation | | Director, Information Technology Financial Shared Services | | (315) 568-7884 | | tom.restaino@itt.com |
| | | | | | |
Shashank Patel Xylem Inc. | | RCW Controller | | (847) 983-5856 | | shashank.patel@xyleminc.com |
| | | | | | |
PRMS ERP Services | | | | | | |
| | | | | | |
Kevin Loucks ITT Corporation | | Manager, Transition Management Office | | (315) 568-7770 | | kevin.loucks@itt.com |
| | | | | | |
Eva Jakubowska Xylem Inc. | | RCW IT Director | | (847) 513-2762 | | eva.jakubowska@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will provide PRMS Shared Services and ERP Application Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
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SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide PRMS Shared Services Application Support services e.g., Customer Master, Accounts Receivable (AR), General Ledger (GL), Cash Application, and Order Release: | | | | | | | | |
| | | | | | | | | | | | |
IT-PRMS-01 | | PRMS Shared Services Application Support Services | | • Access to PRMS Shared Services Application — Service Provider will provide access to application for authorized Service Receiver per the security guidelines outlined in the Master Services Agreement. Service Provider will receive the PRMS Shared Services Application User Access forms and menu sets from Service Receiver to update menu sets and user profiles; Service Provider will provide periodic SOX access reports to allow Service Receiver to conduct internal SOX user access compliance certifications. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Security access will need a five day lead time, and the SOX access reports will be performed no more than twice a year. | | 15 new or modified Users per Month | | | | | |
Cost plus 2% - 10% per month for services and
Cost plus 2% - 10%* per month for Vendor Cost |
| | | | | | | | | | | | |
| | | | • Access to PRMS Shared Services AutoClear — Service Provider will provide access to application for authorized Service Receiver per the security guidelines outlined in the Master Services Agreement. Service Provider will use the PRMS Shared Services AutoClear user access forms and menu sets from Service Receiver to update menu sets and user profiles; Service Provider will provide periodic SOX access reports to allow Service Receiver to conduct internal SOX user access compliance certifications. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Security access will need a five day lead time, and the SOX access reports will be performed no more than twice a year. | | | | | 18 | | | (*Includes 4.5% inflation for 2012 and 2013. Vendor Cost Charges cease after 18 months) |
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| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • PRMS Shared Services Application Support & Maintenance — Service Provider will monitor Help Desk incident resolution requests from the Service Receiver, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will receive Help Desk ticket from Service Receiver to update applications and ensure regulatory and security compliance. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Robot and CL programs. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • PRMS Shared Services Application Master Programs, Tables and Data Maintenance — The Service Provider reserves the right to be the sole owner and modifier of PRMS Master Programs, Tables and Data. The Service Provider on receiving a Help Desk Master Data change ticket form from the Service Receiver will as necessary get joint approval from all Service Receivers for those proposed changes that will impact another Service Receiver, and then maintain the PRMS Master Programs, Tables and Data appropriately. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • PRMS Shared Services Database Support — Service Provider’s IT staff and data center will monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • PRMS Shared Service Application Capacity Management - The Service Provider will monitor the environment and make recommendations for capacity changes to the Service Receiver as necessary. | | | | | | | | |
| | | | | | | | | | | | |
|
IT-PRMS-02 | | PRMS ERP Application Support Services | | Provide PRMS ERP Support services e.g. Materials Resource Planning (MRP), Enterprise Resource Planning (ERP), Order Processing and Invoicing, Debit and Credit Memo, Inventory, Forecasting, Purchasing and Receiving, Costing and Shipping and Manufacturing Operations: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Access to PRMS ERP Application — Service Provider will provide access to application for | | 25 new or modified | | | 9 | | | Cost plus 2% - 10% per month |
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| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | authorized Service Receiver per the security guidelines outlined in the Master Services Agreement. Service Provider will use the PRMS Shared Services Application user access forms and menu sets from Service Receiver to update menu sets and user profiles; Service Provider will provide periodic SOX access reports to allow Service Receiver to conduct internal SOX user access compliance certifications. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Security access will need a five day lead time, and the SOX access reports will be performed no more than twice a year. | | User per Month | | | | | | |
| | | | | | | | | | | | |
| | | | • PRMS ERP Support & Maintenance — Service Provider will monitor Help Desk incident resolution requests from the Service Receiver, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will address all things other than Applications incidents, identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. Service Provider will maintain production batch schedule, execute batch jobs, notification of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Robot and CL programs. | | | | | | | | |
| | | | | | | | | | | | |
| | | | o The Service Provider after receiving Help Desk production control requests and tested objects from the Service Receiver will move the tested objects into the PRMS ERP production environment. Should the object fail in the process of being moved into production, the Service Provider will work with the Service Receiver to triage and troubleshoot the issues, and move the corrected objects into the PRMS ERP production environment. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • PRMS ERP Operating System and Database Support — Service Provider will monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in OS discovered by automated or monitoring system, develop solution and approach to address break in OS, and implement fixes to resolve break in OS. | | | | | | | | |
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| | | | | | | | | | | | |
|
| | | | The Service Provider on receiving Help Desk service requests from the Service Receiver will perform the following: | | | | | | | | |
| | | | | | | | | | | | |
| | | | o Create, add files to and Manage Journals | | | | | | | | |
| | | | o Perform program and database backups | | | | | | | | |
| | | | o Perform program and database restores | | | | | | | | |
| | | | o Reorganize Files | | | | | | | | |
| | | | o Create and add to Data Mirrors | | | | | | | | |
| | | | | | | | | | | | |
| | | | • PRMS ERP Capacity Management - The Service Provider will monitor the environment and make recommendations for capacity changes to the Service Receiver as necessary. | | | | | | | | |
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
Service Provider will actively monitor CPU and storage utilization of AS400 based applications in the Seneca Falls Data Center. Costs associated with increasing capacity of CPU and Storage within the AS400 environment will be split and allocated to each AS400 based applications by the Service Provider and an applicable portion of costs borne by the Service Receiver. Service Provider is required to provide Service Receiver with 30 days prior notice in advance of any increases in costs related to incremental allocation of CPU and storage costs.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this
5
agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
IT-PRMS-03 | | PRMS Application Migration | | • Support of data extraction requests from the Service Receiver | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
| | | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | | |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
IT-PRMS-04 | | PRMS Application Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the PRMS Shared Services Application and related interfaces | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to PRMS Application by Service Receiver not mentioned in this Schedule, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If
6
Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Seneca Falls, NY, USA to global locations.
PREREQUISITES/DEPENDENCIES
• | | Service Receiver will for the period of this TSA, maintain and have active the applications and interfaces documented in Attachment A. |
|
• | | If Service Receiver, or the Service Receiver’s Supplier(s), sends inaccurate information to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
• | | Service Receiver must have bank accounts in place prior to the Distribution Date. Changes or new bank accounts must be communicated to Service Provider and completed on a time and materials basis. |
|
• | | Service Receiver must have DDM, FTP, GetPaid and Custom.net Applications active and maintained for the duration this agreement is in effect. |
|
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
• | | Service Receiver, in a separate and independent agreement, must have Websphere MQ systems active and maintained with the correct interfaces and data feeds to the Supplier Portal by the Service Receiver for the period of time in which this agreement is in effect. |
|
• | | Service Receiver must have Elogia, system active and maintained for the duration this agreement is in effect. |
|
• | | Service Receiver must have Electronic Data Interchange (EDI) active and maintained during the period in which this agreement is in effect. |
7
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B.
In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be
8
required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | Medium | | High |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
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ATTACHMENT A
| | | | | | | | |
Interface Name | | Business Purpose | | Source | | Destination | | Frequency |
Credit Held Orders | | Credit held orders for review and release (approval) by FSS | | VC ERP System(s) | | PRMS Shared Services Application | | Real-Time |
| | | | | | | | |
Order Value Synchronization | | Weekly open order value synchronization with VC’s to re-compute credit values | | VC ERP System(s) | | PRMS Shared Services Application | | Real-Time Weekly |
| | | | | | | | |
Invoices | | Invoice posting and reversals | | VC ERP System(s) | | PRMS Shared Services Application | | Daily |
| | | | | | | | |
Customer | | Central customer master administration | | PRMS Shared Services Application | | VC ERP System(s) | | Real-Time |
| | | | | | | | |
Credit Values | | Central credit administration (gross$, open orders, net available$) | | PRMS Shared Services Application | | VC ERP System(s) | | Real-Time |
| | | | | | | | |
Credit Held Orders Released | | Release (approval) to ship previously credit held order | | PRMS Shared Services Application | | VC ERP System(s) | | Real-Time |
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ATTACHMENT B
| | |
COST & SERVICE METRICS | | TARGET PERFORMANCE |
System Availability —Percentage of hours the Seneca Falls (SFDC) administered AS/400 processors were available during production workdays for both batch and interactive utilization, Monday through Saturday, 24 hours per day. | |
99.90% |
| | |
Interactive Service Availability —Percentage of hours the Seneca Falls (SFDC) administered AS/400 processors were available during production workdays for interactive utilization; Monday through Friday ( 20 hours per day ) and Saturday ( 14 hours per day ). | |
99.90% |
| | |
iSeries Service Requests— 1) Running Robot Jobs 2) Requesting a Restore 3) Running Batch Jobs 4) Requesting a File Copy 5) Printing/ Re-Printing Reports 6) Permission to use EZVIEW and Query Commands 7) Requesting a Back Up 8) New printer configurations | | 85.0% < 1 Day 90.0% < 3 Days 95.0% < 5 Days Service Commitment: Service requests are processed Monday through Friday between the hours of 6:00 AM to 9:00 PM (EST). Response Time is measured from the time the request is received and logged in at the Seneca Falls Data Center (SFDC). Turn around for ROBOT jobs is 2 weeks. No production changes will be made from the Wednesday before M/E until M/E processing is complete. No production changes will be made in December. |
| | |
iSeries User Profile Requests — 1) Create new user accounts or 2) Change a current user account or 3) Deactivate a user account on the Seneca Falls AS/400’s. | | 98.0% < 2 Days 99.0% < 3 Days 100.0% < 5 Days |
| | Service Commitment: Service requests are processed Monday through Friday between the hours of 6:00 AM to 9:00 PM (EST). Response Time is measured from the time the request is received and logged in at the Seneca Falls Data Center (SFDC). Turn around time for user profiles is 3 business days |
Note: Service Level Objectives/Targets are measured during the following service window:
6:00 AM to 2:00 AM (EST) ; Monday through Friday 6:00 AM to 8:00 PM (EST) ; Saturday
11
Need More Information?
Points of Contact
| | | | | | |
| | Jean Lindsley, | | | | |
| | Datacenter Services, Chief | | | | |
Name | | of Technology | | Supervisor Name | | TBD |
Telephone Number | | 315-568-4774 | | Telephone Number | | |
Email Address | | jean.lindsley@itt.com | | Email Address | | |
Customer Info Link | | | | | | |
12
Annex A
TSA Change Request Form
| | | | | |
|
| TSA Schedule: | | | | |
| Receiver TSA Owner: | | | | |
| Date of Request: | | | | |
| Completed By: | | | | |
|
Requested Service Change:
| | | | | | | | | | | | | | |
|
| | | | | | | | | | | | | Already agreed | |
| Item | | | Service Description | | | Monthly | | | | | | to with Service | |
| Number | | | (Listed on schedule in the TSA) | | | Charge | | | Requested Change | | | Provider (Y/N) | |
| 1 | | | | | | | | | | | | | |
| 2 | | | | | | | | | | | | | |
| 3 | | | | | | | | | | | | | |
| 4 | | | | | | | | | | | | | |
| 5 | | | | | | | | | | | | | |
|
Outcome:
| | | | | | | | |
|
| Item | | | Outcome | | | | |
| Number | | | (Approved, Denied) | | | Specific Action to be taken | |
| 1 | | | | | | | |
| 2 | | | | | | | |
| 3 | | | | | | | |
| 4 | | | | | | | |
| 5 | | | | | | | |
|
Approvals
| | |
|
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
13
SCHEDULE AB12
POST SPIN HYPERCARE
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Karla Viglasky ITT Corporation | | Chief Information Officer | | (315) 568-7069 | | karla.viglasky@itt.com |
| | | | | | |
Peter Olive Xylem Inc. | | Chief Information Officer | | +44 (1256) 353946 | | peter.olive@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Post Spin Hypercare Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Post Spin Hypercare support services: | | | | | | |
| | | | | | | | | | |
| | | | Facility Shutdown Services — Service Provider will provide Service Receiver with Facility Shutdown services that include: | | | | | | |
| | | | | | | | | | |
| | | | • Disposition of network and computer assets | | | | | | |
| | | | • Disposition of furniture and miscellaneous equipment; boxing of HR files, ITT logo, posters, etc. | | | | | | |
| | | | • Maintain working environment for remaining employees | | | | | | |
| | | | • Control the activation and deactivation of access cards | | | | | | |
| | | | • Close all third party contracts with vendors, such as food, vending machines, cable, printers, cleaning, etc. | | | | | | |
| | | | | | | | | | |
| | | | Program Shutdown Services — Service Provider will provide Service Receiver with Program Shutdown services that include: | | | | | | |
| | | | | | | | | | |
IT-Hypercare-01 | | Hypercare Support Services | | • Crisis management for final cutover, to ensure all projects go live on spin date
• Command center support and ramp down
• Access to TPMO and IT-SS Connect sites through ITT Co. Active Directory and VPN accounts for up to 20 people | | | | 3* | | Cost plus 2% - 10% per month |
| | | | | | | | | | |
| | | | Financial Support Services —Service Provider will provide Service Receiver with financial support services that include: | | | | | | |
| | | | | | | | | | |
| | | | • Purchase Order (invoice payment) and Contract management for suppliers assisting with separation | | | | | | |
| | | | | | | | | | |
| | | | Miscellaneous Support Services — Service Provider will provide Service Receiver with supplemental and miscellaneous project support services that include: | | | | | | |
| | | | | | | | | | |
| | | | • Project management, strategy development, infrastructure consulting, etc. Prioritization and resource allocation for these services will be jointly agreed to by CIOs. | | | | | | |
| | | | | | | | | | |
| | | | All requests for support will be directed to and coordinated through Cindy Hoots. | | | | | | |
| | |
* | | TSA duration will end on 12/31/2011 regardless of actual spin-date. |
|
** | | Costs represent salary expense (no retention or severance) and additional facility charges for the Hanover location. |
2
LOCATIONS
Services are initially provided from Hanover, MD, USA to other USA locations.
PREREQUISITES/DEPENDENCIES
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
| • | | Travel and expenses will be paid by the requesting organization. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
3
SCHEDULE AB13
SERVICES TSA SCHEDULE FOR
MEXICO
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service ProviderAracili Europa | | Controller IP Mexico Bombas Goulds de Mèxico , S. de R.L. de C.V | | 01-779-79-69-535 | | Araceli.europa@itt.com |
| | | | | | |
Service Recipient Anna Guerrero | | Controller, WWW Mexico ITT Water Technology Mexico, S. de R.L. de C.V. | | 52 442 192 67 18 x231 | | Anna.Guerrero@xyleminc.com |
PARTIES TO THE AGREEMENT
| 1. | | Service Provider —Bombas Goulds de Mèxico , S. de R.L. de C.V |
|
| 2. | | Service Recipient —ITT Water Technology Mexico, S. de R.L. de C.V. |
GENERAL SERVICE DESCRIPTION
| 1. | | Finance & Accounting Services |
|
| 2. | | Payroll Services |
|
| 3. | | Accounts Payables Services |
|
| 4. | | Billing and Accounts Receivables Services |
|
| 5. | | Cost Accounting Services |
TERM AND OPTION
| 1. | | Minimum Service Period — 9 months — Commencing on the Distribution Date |
|
| 2. | | The Monthly Costs are set forth below under Pricing & Payment Terms. The Service Recipient and Service Provider agree that, except as set forth in this Services TSA Schedule for Mexico (“this TSA”) no additional 2%, 10% or 4.5% increase in such pricing should be applied as set forth in Section 2 of the Agreement. |
|
| 3. | | Service Recipient shall have the option to renew at 1.10 times the monthly fixed charge as noted below for an additional 3 months if written notice is provided 60 days prior to the end of the Minimum Service Period. |
|
| 4. | | Service Recipient will have the option to terminate this agreement at any time, with no additional make-whole fee as required by Section 11(b) of the Agreement, after the 1st 3 months with 2 months advance written notice to the Service Provider |
1
SERVICES TO BE PROVIDED
1. | | Finance and accounting services |
| a. | | Maintain general ledger and chart of accounts |
|
| b. | | Reconcile balance sheet accounts at a minimum of once per quarter |
|
| c. | | Reconcile Service Recipient legal entity bank accounts a minimum of once a month |
|
| d. | | Close books and prepare local financial statements monthly on a timely basis |
| i. | | US GAAP financial statements will be prepared as required by the Mexican Government |
|
| ii. | | Prepare all required JV’s required to close the books on a monthly basis |
|
| iii. | | File required local statutory financial statements with the authorities in a timely manner |
|
| iv. | | File required US GAAP financial statements (P&L and Balance Sheet) in both local currency and on a US FAS 52 basis with the Service Recipient’s parent company by the 1st Monday after the closing date |
| e. | | Request cash when needed from the Service Recipient’s parent company in order to support business activities |
|
| f. | | Analyze cash requirements at a minimum of once per month and allocate funds to bank accounts (vendor invoices / purchase orders, payroll, tax payments, customer receipts, special unusual items) |
|
| g. | | Perform all bank account related maintenance (signatory changes, relationship management etc) |
|
| h. | | Prepare, file and pay (provided Service Recipient has made available to Service Provider sufficient funds)all required local statutory tax returns (including but not limited to income tax, sales tax, VAT, GST, payroll related, social security, housing, property taxes). Provide information to Service Recipient’ tax advisor in this regard. |
|
| i. | | Prepare and fileall required statutory reports with the appropriate governmental authorities on a timely basis |
|
| j. | | Fixed Asset accounting |
| i. | | Maintain detailed fixed asset subsidiary ledger and reconcile to general ledger |
| k. | | Provide required support to Service Recipient’s internal & external auditors |
|
| l. | | Provide required support for government audits |
|
| m. | | Respond to special requests from service recipients legal advisors |
|
| n. | | Prepare monthly financial forecasts |
|
| o. | | Prepare annual budget, strategic plan, and operating plan financial statements |
|
| p. | | Prepare required business review meeting materials on a monthly basis |
|
| q. | | Respond to Service Recipient’s ad hoc requests for financial data in a timely manner within reason |
| a. | | Process payroll on a bi weekly basis (provided Service Recipient has made available to Service Provider sufficient funds) |
|
| b. | | Download employee time clock information |
|
| c. | | Input employee information obtained from Service Recipient’s HR function |
2
| ii. | | Terminations |
|
| iii. | | Vacations |
|
| iv. | | Salary changes |
|
| v. | | Validate approvals |
| d. | | Maintain and update payroll related files |
| i. | | Vacations |
|
| ii. | | Salary advances |
|
| iii. | | Child support |
|
| iv. | | Housing withholdings |
|
| v. | | Employee savings |
|
| vi. | | Leaving indemnity |
| e. | | Provide employees with bank cards |
|
| f. | | Calculate payroll via payroll software |
|
| g. | | Review printed payroll reports for accuracy |
|
| h. | | Make net pay file and submit to bank & validate deposits to employee bank accounts on a timely basis |
|
| i. | | Print and distribute pay stubs / advices to employees on a timely basis |
|
| j. | | File copies of pay stubs and file payroll booklet |
3. | | Accounts Payable Services |
| a. | | Process vendor invoices for payment twice per week (provided Service Recipient has made available to Service Provider sufficient funds) |
|
| b. | | Perform 3 way match in Accounts payable system |
|
| c. | | Review invoice approvals |
|
| d. | | Maintain PO balance when partial shipments |
|
| e. | | Maintain form control over purchase orders (Note: all other purchasing department activities to be performed by the Service Recipient) |
|
| f. | | Invoice coding to general ledger account |
|
| g. | | Process vendor check run once per week |
|
| h. | | Process vendor wire transfers twice per week |
|
| i. | | Review and process travel expense reports and travel advances twice per week |
|
| j. | | Process payroll child support withholding payments on a weekly basis |
|
| k. | | Process employee savings fund withdrawal requests twice per week |
4. | | Billing and Accounts Receivables Services |
| a. | | Generate customer invoices from ERP system on a daily basis |
|
| b. | | Review invoices for accuracy |
|
| c. | | Charge taxes (VAT, Sales) as required by law |
|
| d. | | Update and control customer master file based on information provided by Service Recipient |
|
| e. | | Recommend customer credit terms. |
|
| f. | | Maintain accounts receivable subsidiary ledger and reconcile to general ledger |
|
| g. | | Post billings to accounts receivable ledger on a daily basis |
|
| h. | | Post cash receipts to open accounts receivable ledger on a timely basis and follow up with customers when unable to identify cash received to open accounts receivables |
|
| i. | | Follow up as required with customers via telephone and email on past due receivables to ensure cash is collected as quickly as possible |
|
| j. | | Travel to customers in special circumstances only to facilitate collection of open accounts receivables |
|
| k. | | Recommend customers be places on credit hold or shipping hold when appropriate. Service Recipient must approve Service Provider’s recommendation |
3
| l. | | Prepare and analyze aged accounts receivables report and review monthly with Service Recipient |
|
| m. | | Recommend write offs of overdue accounts receivables |
5. | | Cost Accounting Services |
| a. | | Prepare and review all plant inventory and manufacturing variance journal entries on a monthly basis |
|
| b. | | Reconciliation of perpetual inventory to general ledger |
|
| c. | | Prepare instructions and oversee annual physical inventory including test count audits |
|
| d. | | Reconcile physical inventory and record appropriate book to physical adjustment to general ledger |
|
| e. | | Coordination and oversight of cycle count program |
|
| f. | | Review of cycle count program adjustments and record adjustments in general ledger |
|
| g. | | Review and analysis of manufacturing variances on a monthly basis |
|
| h. | | Review of financial statement inventory balances on a monthly basis with comparison to prior month balances |
|
| i. | | Establish and substantiate appropriate inventory reserves (Excess and Obsolete, Lower of Cost or Market, Inventory revaluation) |
|
| j. | | Develop new standard costs once per year in Q4 of each year |
|
| k. | | Prepare annual cost of production statement for the Mexico Government in Q1-Q2 of each year |
|
| l. | | Prepare annual transfer price analysis in support of annual statutory audit in Q1-Q2 of each year |
4
LOCATIONS
1. | | IP facility located at the following address; |
Bombas Goulds de Mèxico , S. de R.L. de C.V
Avenida eje Oriente Poniente Lote 4 Manzana 9
Ciudad Industrial Tizayuca ,Hidalgo
Mexico
Z.C 43800
PREREQUISITES/DEPENDENCIES
1. | | Power of Attorney is granted to the IP Mexico Controller to execute banking transactions, and access RCW IT systems only. If approval is required from Service Recipient in advance of any filing with any governmental agency and approval is not obtainedin a timely manner, the Service Recipient, in addition to its waiver of liability as set forth in Section 10 of the Agreement, waives all rights to make any claim for damages resulting from the late filing and agrees to pay and fines or penalties that result from the late filing(s).The Power of Attorney that is granted to the IP Mexico Controller will cease the date that this agreement is terminated |
|
2. | | Both the Service Provider and the Service Recipient agree to the month end closing dates for the 3 month period of this agreement |
|
3. | | If US GAAP compliant reporting is required by the Service Recipient, then the Service Recipient agrees to provide the Service Provider with the software to facilitate this reporting and to install the software and train Service Provider’s employees at Service Recipient’s cost prior to the commencement date of this agreement |
|
4. | | After the termination of this agreement, it may be necessary from time to time for the Service Provider, on behalf of the Service Recipient, to respond to inquiries made by government authorities about Service Recipient’s financial statements and tax filings, including providing support for audits. In this event, the Service Provider will contact the Service Recipient and agree on an appropriate course of action and response. To the extent that Service Provider’s resources are to be used to respond to the inquiries, the Service Provider will be entitled to invoice the Service Recipient at the following rates per hour provided if assistance is needed under this section after 2012, the parties will renegotiate such rates in good faith; |
| a. | | Clerical — US Cost plus 2% - 10% |
|
| b. | | Professional — US Cost plus 2% - 10% |
|
| c. | | Management — US Cost plus 2% - 10% |
5. | | To the extent that the Service Provider is required to terminate any of its employees who are providing services solely to the Service Recipient (and not supporting any other aspect of the Service Provider’s business) under this agreement at the end of this agreement because of lack of work, the Service Recipient agrees to reimburse the Service Provider for any one time termination costs that are required to be paid as per government regulation or company policy. |
|
6. | | At the termination of this agreement, the Service Recipient will provide the necessary support at its own expense to transfer data to its own systems. The Service Provider will agree to provide training to the Service Recipient’s employees on the Service Provider’s premises or via conference call / web ex prior to the termination of the agreement. The Service Provider will not be required to send any of its employees to any other Service Recipient location. |
5
7. | | Service Recipient is precluded from hiring Service Provider’s employees that provide the services under this agreement for the duration of this agreement plus for an additional two years after the agreement is terminated. |
|
8. | | In the event of 3rd party claims against the Service Recipient which are unrelated to this agreement, the Service Recipient agrees to indemnify the Service Provider for any costs that the Service Provider may incur in the event that the 3rd party elects to also claim damages against the Service Provider because of their relationship with the Service Recipient. The Service Recipient also agrees to defend the Service Provider at its sole cost to the extent permitted to do so under Mexican Law |
TAX STATUS
1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in Mexico |
|
2. | | Service Recipient — Payments made under the terms of this agreement will be tax deductible in Mexico |
|
3. | | Applicable VAT estimated to be 16% of the invoice amount will be charged by the service provider to the service recipient as required by law |
BILLING LOCATION
NOTICES
| | All correspondence with respect to this TSA should be sent to the Service Owners listed above with copies to the following; |
| 1. | | Service Provider — Joanne Scalard |
|
| | | 1133 Westchester Ave, Suite 3000 |
|
| | | White Plains, NY 10605 |
|
| | | Joane.scalard@itt.com |
| 2. | | Service Recipient — Dan Kelly |
|
| | | 1133 Westchester Avenue, Suite 2000 |
|
| | | White Plains, NY 10605 |
|
| | | Dan.kelly@xyleminc.com |
6
NOTICE REQUIREMENTS
| | | | |
| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
| | None required | | See Term and Option above |
PRICING & PAYMENT TERMS
1. | | The monthly fixed charge for all services provided under this TSA will be $13,000 for the 1st 9 months of this agreement — Payable in US Dollars |
2. | | Invoices will be prepared monthly and mailed to the service provider via email. |
3. | | There will be no additional backup attached to these invoices |
4. | | The 1st invoice will be dated the Commencement Date |
5. | | Invoice payment terms are net 30 days from invoice date. |
6. | | Subsequent invoices will follow every 30 days |
7. | | Exit costs as well as costs incurred to respond to inquiries by the authorities by the Service Provider on behalf of the Service Recipient will be billed by the Service Provider as soon as practicable with appropriate backup documentation |
7
SCHEDULE AB14
SERVICES TSA SCHEDULE FOR
NOGALES
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service | | | | | | |
Provider Arnulfo Soto | | Controller ICS Nogales Mexico | | 1-800-854-7639 X5300 | | Arnulfo.soto@itt.com |
| | | | | | |
Service | | | | | | |
Recipient John Sullivan | | Controller, Flow Control | | (978) 281-0440 x284 | | John.sullivan@xyleminc.com |
PARTIES TO THE AGREEMENT
| 1. | | Service Provider —ITT Cannon de Mexico, S.A. de C.V. |
|
| 2. | | Service Recipient— Jabsco Sociedad de Responsabilidad Limitada de Capital Variable |
GENERAL SERVICE DESCRIPTION
| 1. | | Finance & Accounting Services |
|
| 2. | | Payroll Services |
|
| 3. | | Accounts Payables Services |
|
| 4. | | Import / Export Services (excluding PROSEC-Related Services) |
|
| 5. | | IT Services |
|
| 6. | | PROSEC-Related Services |
TERM AND OPTION
| 1. | | Minimum Service Period — 12 months — Commencing on the Distribution Date |
|
| 2. | | The Monthly Costs are set forth below under Pricing & Payment Terms. The Service Recipient and Service Provider agree that, except as set forth in this Services TSA Schedule for Nogales (“this TSA”) no additional 2%, 10% or 4.5% increase in such pricing should be applied as set forth in Section 2(a) of the Agreement. |
|
| 3. | | Service Recipient shall have the option to renew at 1.15 times the monthly fixed charge as noted below for an additional 3 months if written notice is provided 60 days prior to the end of the Minimum Service Period. Service Recipient will have the option to terminate this agreement at any time, with no additional make-whole fee as required by Section 11(b) of the Agreement, after the 1st 6 months with 6 months advance written notice to the Service Provider |
1
| 4. | | Notwithstanding the above, the Service Period for the PROSEC-Related Services (described below) shall commence on the Distribution Date and terminate on the business day following the day Service Recipient obtains a PROSEC license from the Mexican Ministry of Economy (the “PROSEC License”);provided, however, that if Service Recipient obtains the PROSEC License on or before the business day prior to the Distribution Date, Service Provider will not provide PROSEC-Related Services to Service Recipient. In any event, the term of the Service Period for the PROSEC-Related Services shall not be longer than three months, commencing on the Distribution Date. |
SERVICES TO BE PROVIDED
| 1. | | Finance and accounting services |
| a. | | Maintain general ledger and chart of accounts |
|
| b. | | Reconcile balance sheet accounts at a minimum of once per quarter |
|
| c. | | Reconcile banks accounts a minimum of once a month |
|
| d. | | Close books and prepare local financial statements monthly on a timely basis |
| i. | | US GAAP financial statements will be prepared as required by the Mexican Government |
|
| ii. | | Prepare all required JV’s required to close the books on a monthly basis |
|
| iii. | | File required local statutory financial statements with the authorities in a timely manner |
|
| iv. | | File required US GAAP financial statements (P&L and Balance Sheet) in both local currency and on a US FAS 52 basis with the Flow Control USA LLC parent company by the 1st Monday after the closing date |
| e. | | Request cash when needed from the Flow Control USA LLC parent company in order to support business activities via creation of maquilladora services invoice on a monthly basis |
|
| f. | | Analyze cash requirements at a minimum of once per month and allocate funds to bank accounts (vendor invoices / purchase orders, payroll, tax payments, customer receipts, special unusual items) |
|
| g. | | Perform all bank account related maintenance (signatory changes, relationship management etc) |
|
| h. | | Prepare, file and pay (provided Service Recipient has made available to Service Provider sufficient funds)all required local statutory tax returns (including but not limited to income tax, sales tax, VAT, GST, payroll related, social security, housing, property taxes). Provide information to Service Recipient’ tax advisor in this regard. |
|
| i. | | Prepare and fileall required statutory reports with the appropriate governmental authorities on a timely basis |
|
| j. | | Fixed Asset accounting (leasehold improvements only) |
| i. | | Maintain detailed fixed asset subsidiary ledger and reconcile to general ledger |
| k. | | Provide required support to Tenant’s internal & external auditors |
|
| l. | | Provide required support for government audits |
| a. | | Process payroll on a weekly basis (provided Service Recipient has made available to Service Provider sufficient funds) |
2
| b. | | Download employee time clock information |
|
| c. | | Input employee information obtained from Service Recipient’s on site HR manager |
| i. | | New Hires |
|
| ii. | | Terminations |
|
| iii. | | Vacations |
|
| iv. | | Salary changes |
|
| v. | | Validate approvals |
| d. | | Prepare and print weekly hours report |
|
| e. | | Distribute weekly hours report to employee supervisors and obtain |
| i. | | Employee signature |
|
| ii. | | Supervisor approvals |
| f. | | Maintain and update payroll related files |
| i. | | Vacations |
|
| ii. | | Salary advances |
|
| iii. | | Child support |
|
| iv. | | Housing withholdings |
|
| v. | | Employee savings |
|
| vi. | | Leaving indemnity |
| g. | | Provide employees with bank cards |
|
| h. | | Calculate payroll via payroll software |
|
| i. | | Review printed payroll reports for accuracy |
|
| j. | | Review time clocked vs. payroll report and resolve differences |
|
| k. | | Make net pay file and submit to bank & validate deposits to employee bank accounts on a timely basis |
|
| l. | | Print and distribute pay stubs / advices to employees on a timely basis |
|
| m. | | File copies of pay stubs and file payroll booklet |
| 3. | | Accounts Payable Services |
| a. | | Process vendor invoices for payment, twice per month on the 10th and 25th of each month through the Peso ledger (provided Service Recipient has made available to Service Provider sufficient funds) |
|
| b. | | Perform 3 way match in Accounts payable system |
|
| c. | | Review invoice approvals |
|
| d. | | Maintain PO balance when partial shipments |
|
| e. | | Maintain form control over purchase orders and assignment of PO numbers (Note: all other purchasing department activities to be performed by the Service Recipient) |
|
| f. | | Invoice coding to general ledger account |
|
| g. | | Process vendor check run twice per month on the 10th and 25th of each month |
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| h. | | Process vendor wire transfers |
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| i. | | Review and process travel expense reports and travel advances as required |
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| j. | | Review and process employee salary advances once per week |
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| k. | | Process payroll child support withholding payments on a weekly basis |
| 4. | | Import / Export Services (excluding PROSEC-Related Services, described below) |
| a. | | Supervise activities of Service Recipient’s personnel (Service Recipient’s personnel are required to perform the following activities) |
| 1. | | Classify merchandise |
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| 2. | | Input parts and data to CAM system |
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| 3. | | Process pro forma invoice, packing list, pedimento |
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| 4. | | Review above for accuracy |
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| 5. | | Dispatch truck |
| 1. | | Review list of goods |
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| 2. | | Classify merchandise |
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| 3. | | Input parts and data to CAM system |
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| 4. | | Coordinate with counterpart broker |
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| 5. | | Process pro forma invoice, packing list, pedimento |
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| 6. | | Review above for accuracy |
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| 7. | | Dispatch truck |
| iii. | | Other Shipments (Chihuahua, Durango, Guadalajara) |
| 1. | | Review list of goods |
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| 2. | | Classify merchandise |
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| 3. | | Input parts and data to CAM system |
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| 4. | | Coordinate with counterpart broker |
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| 5. | | Process pro forma invoice, packing list, pedimento |
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| 6. | | Review above for accuracy |
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| 7. | | Dispatch truck |
| iv. | | Virtual imports exports |
| 1. | | Review list of goods |
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| 2. | | Classify merchandise |
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| 3. | | Input parts and data to CAM system |
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| 4. | | Coordinate with counterpart broker |
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| 5. | | Process pro forma invoice, packing list, pedimento |
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| 6. | | Review above for accuracy |
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| 7. | | Dispatch truck |
| v. | | In cases of customs inspection, coordinate with inspector for clearance of goods |
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| vi. | | Tracking of open and close Pedimentos |
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| vii. | | Process complimentary Pedimentos to pay duties |
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| viii. | | Prepare paperwork required to comply with Anexo 24 |
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| ix. | | Import / export record keeping |
| b. | | Provide support for classification of merchandise for US & Mexico customs purposes |
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| c. | | Review import export shipment information for accuracy |
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| d. | | Coordinate shipments and carriers to Service Recipient factories/customers in Mexico (Chihuahua, Durango, Guadalajara) |
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| e. | | Coordinate virtual import/exports |
| i. | | Coordinate with counterpart broker |
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| ii. | | Review documentation for accuracy |
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| iii. | | Agree with data to be submitted |
| f. | | Coordination of customs shipment inspection activities to ensure timely resolution and clearance of goods |
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| g. | | Record keeping |
| i. | | Ensure customs related documents are filed on a timely basis |
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| ii. | | Assure easy access to customs documentation when needed |
| h. | | Coordinate with broker to ensure timely opening and closing of Mexican Pedimentos |
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| i. | | Ensure Mexican Pedimento duties are paid on a timely basis |
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| j. | | Maintain relationship with the Mexico Secretary of the Economy. Provide information as required. |
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| k. | | Insure timely compliance with Anexo 24 |
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| l. | | Completion and filing of annual report of Foreign Business Transactions |
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| m. | | Process and file amendment applications for the Maquila Program |
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| n. | | Provide information to the tax authorities as required or requested |
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| o. | | Support D&T audits of customs activities |
| i. | | Attend meetings |
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| ii. | | Provide information |
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| iii. | | Maintain control over audits |
| p. | | Support customs audits |
| i. | | Attend meetings |
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| ii. | | Provide information & review audit findings and comments |
| a. | | CAM applications support |
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| b. | | Qualisys applications support |
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| c. | | Timekeeping system support |
| 6. | | PROSEC-Related Services |
Perform the following services with respect to certain inventory relating to the Water Business, legal title to which is held, or will be held, by Flow Control US, LLC, a limited liability company organized and existing under the laws of Delaware, United States of America.
Import and Export:
— | | Determine tariff classification of components and materials to be imported |
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— | | Act as importer of record to import components and materials on a temporary basis under Service Provider’s IMMEX Program |
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— | | Claim PROSEC preferential duty rates under Service Provider’s PROSEC Program at the time of importation of components and materials |
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— | | Export finished goods incorporating components and materials that were imported under Service Provider’s IMMEX and PROSEC Program, within the legal timeframes. |
Manufacturing/Assembly:
— | | Receipt of components |
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— | | Warehousing of components for inventory availability |
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— | | Sourcing of components to product-line based on demand |
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— | | Manual assembly of components |
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— | | Visual inspection of components |
Services:
— | | Packing of components to be delivered to customers |
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— | | Repacking |
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— | | Packaging |
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— | | Repackaging |
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— | | Marking |
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— | | Labeling |
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LOCATIONS
1. | | ICS Nogales Mexico facility located at the following address; |
ITT Cannon de Mexico, S.A. de C.V.
Avenida del Libre Comercio S/N
Entre Calzada Industrial Nuevo Nogales y
Calzeda del Raquet Club
Col. Parque Industrial Nuevo Nogales
Nogales, Sonora C.P. 84093
PREREQUISITES/DEPENDENCIES
1. | | New Flow Control Mexico legal entity is established and fully capable of legally conducting business by the commencement date of this agreement; provided, however, that the parties acknowledge that this Schedule shall be effective even if Service Recipient does not obtain the PROSEC License prior to the Distribution Date. |
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2. | | New Flow Control Mexico legal entity has registered with all of the appropriate governmental agencies and secured required permits (including but not limited to US and Mexico customs permits); provided, however, that the parties acknowledge that this Schedule shall be effective even if Service Recipient does not obtain the PROSEC License prior to the Distribution Date. |
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3. | | New Flow Control Mexico legal entity Bank account(s) are established by the commencement date of this agreement |
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4. | | Nogales Mexico Financial, HR/Payroll, and Import export hardware and software platforms are separated by the commencement date of this agreement. |
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5. | | Power of Attorney is granted to the ICS Nogales Controller to execute banking transactions and access Flow Control IT systems for the purpose of providing all services contained in this agreement. The ICS Nogales Controller will not be granted Power of Attorney to file appropriate reports and tax returns with governmental authorities. If approval is required from Service Recipient in advance of any filing with any governmental agency and approval is not obtained in a timely manner, the Service Recipient,in addition to its waiver of liability as set forth in Section 10 of the Agreement, waives all rights to make any claim for damages resulting from the late filing and agrees to pay and fines or penalties that result from the late filing(s) The Power of Attorney that is granted to the ICS Nogales Controller under this provision will cease on the date that this agreement is terminated |
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6. | | The Service Recipient agrees to provide Power of Attorney privileges to 2 of its employees as of the commencement date of this TSA, for the purpose of reviewing, authorizing and signing, tax returns and other statutory reports which are prepared by the Service Provider as per the services described in this agreement |
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7. | | Both the Service Provider and the Service Recipient agree to the month end closing dates for the 1 year period of this agreement |
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8. | | If US GAAP compliant reporting is required by the Service Recipient, then the Service Recipient agrees to provide the Service Provider with the software to facilitate this reporting and to install the software and train Service Provider’s employees at Service Recipient’s cost prior to the commencement date of this agreement |
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9. | | Service Recipient contracts with a tax advisor prior to the commencement of this agreement |
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10. | | The Service Recipient will hire its own local Nogales HR Manager and Import Export |
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| | Broker prior to the commencement date of this TSA. The Service Provider will assist in the proper training of these individuals prior to the commencement date of this TSA. If the Service Recipient fails to hire these employees by the commencement date of this agreement, the monthly fixed charge will increase based upon good faith negotiations between the parties, until such time as the positions are filled and Service Provider agrees to provide the services that would have been performed by these individuals during the time that the positions are vacant. |
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11. | | If during the term of this agreement, the Service Recipient’s HR Manager or Import Export clerical positions become vacant, the monthly fixed charge will increase based upon good faith negotiations between the parties, until such time as both positions are filled and Service Provider agrees to provide the services that would have been performed by these individuals during the time that the positions are vacant. 12. After the termination of this agreement, it may be necessary from time to time for the Service Provider, on behalf of the Service Recipient, to respond to inquiries made by government authorities about Service Recipient’s financial statements and tax filings, including providing support for audits. In this event, the Service Provider will contact the Service Recipient and agree on an appropriate course of action and response. To the extent that Service Provider’s resources are to be used to respond to the inquiries, the Service Provider will be entitled to invoice the Service Recipient at the following rates per hour, provided if assistance is needed under this section 12. After 2012, the parties will renegotiate such rates in good faith; |
| a. | | Clerical — Cost plus 2% - 10% Mexico Pesos ( notional US$) |
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| b. | | Professional — Cost plus 2% - 10% Mexico Pesos ( notional US$) |
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| c. | | Management — Cost plus 2% - 10% Mexico Pesos ( notional US$) |
13. | | To the extent that the Service Provider terminates any of its employees who are providing services solely to the Service Recipient (and not supporting any other aspect of the Service Provider’s business) under this TSA at the end of this agreement because of lack of work, the Service Recipient agrees to reimburse the Service Provider for any one time termination costs that are required to be paid as per government regulation or company policy. |
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14. | | At the termination of this agreement, the Service Recipient will provide the necessary support at its own expense to transfer data to its own systems. The Service Provider will agree to provide training to the Service Recipient’s employees on the Nogales premises or via conference call / web ex prior to the termination of the agreement. The Service Provider will not be required to send any of its employees to any other Service Recipient location. |
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15. | | Service Recipient is precluded from hiring Service Provider’s employees that provide the services under this TSA for the duration of this TSA plus for an additional one year after the TSA is terminated. Notwithstanding the above, the Service Recipient will have the right to hire the ICS 2 import export clerks that are providing services to the Service Recipient under the terms of this agreement, upon termination of this agreement |
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16. | | The Service Provider’s IT department will be allowed access to tenant’s designated areas as per the floor plan that forms a part of the Nogales facility rental TSA for purposes of providing the services that are included in this agreement. The landlord’s IT department will have the right to access the tenant’s IT data in order to provide the services that are included in this agreement The Service Recipient will hire an onsite IT support to oversee all of the Service Recipient’s IT operations. To the extent that the IT services listed in the services provided section of this TSA are required from the Service Provider, for whatever reason including but not limited to the inexperience of the Service Recipient’s IT Manager or the failure to the Service Recipient to hire an IT Manager by the |
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| | commencement date of this agreement, the Service Recipient agrees that they will accept charges for services provided in accordance with the Pricing and Payment Terms provision #3 as shown in this agreement. |
TAX STATUS
1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in Mexico |
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2. | | Service Recipient — Payments made under the terms of this agreement will be tax deductible in Mexico |
BILLING LOCATION
1. | | Nogales, Sonora, Mexico |
NOTICES
| | All correspondence with respect to this agreement should be sent to the Service Owners listed above with copies to the following; |
| 1. | | Service Provider — Suzy Lee |
|
| | | 666 East Dyer Road |
|
| | | Santa Ana, Ca. 92705 |
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| 2. | | Service Recipient — Dan Kelly |
|
| | | Xylem Inc. |
|
| | | Suite 2000 |
|
| | | 1133 Westchester Avenue |
|
| | | White Plains, NY 10605 |
NOTICE REQUIREMENTS
| | | | |
| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
| | None required | | See Term and Option above |
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PRICING & PAYMENT TERMS
1. | | The monthly fixed charge for finance, accounting, accounts payable and payroll services will be Cost plus 2% - 10% Mexico Pesos (notional US$) for the term of this agreement — Payable in Mexico Pesos |
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2. | | The monthly fixed charge for import and export services will be Cost plus 2% - 10% Mexico Pesos (notional US$) for the term of this agreement — Payable in Mexico Pesos |
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3. | | IT Services, as defined in this agreement, will be charged on a time and materials basis. Materials will be charged at Service Provider’s cost and required labor will be charged at a rate of Cost plus 2% - 10% Mexico Pesos (notional US$) per hour. Invoices will be prepared monthly and mailed to the Service Recipient via email. |
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4. | | There will be no additional backup attached to these invoices for items 1 and 2 above. For item 3 copies of vendor invoices will be attached to the invoice to support the materials charges and timesheets showing the number of hours and dates worked by person will be attached to support labor charges |
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5. | | VAT of 11% will be added to all invoices |
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6. | | All invoices must be issued in accordance with the applicable tax regulations. |
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7. | | The 1st invoice will be dated the same date as the Distribution Date |
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8. | | Invoice payment terms are net 30 days from invoice date. |
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9. | | Subsequent invoices will follow every 30 days |
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10. | | Exit costs as well as costs incurred to respond to inquiries by the authorities by the Service Provider on behalf of the Service Recipient will be invoiced & billed by the Service Provider as soon as practicable with appropriate backup documentation. |
OBLIGATIONS OF SERVICE RECIPIENT
Service Recipient hereby expressly agrees to indemnify Service Provider for any liabilities, damages, costs, expenses, settlement amounts, duties, or fines, including court costs and reasonable attorney fees, arising from Service Provider providing the PROSEC-Related Services to the Service Recipient; provided, however, that Service Provider shall not be entitled to be indemnified for any such liabilities, damages, costs, expenses, settlement amounts, duties, or fines, including court costs and reasonable attorney fees arising as a result of Service Provider’s negligence or willful misconduct in providing the PROSEC-Related Services.
9
SCHEDULE AB15
SUBCONTRACT ARRANGEMENT IN WUXI
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service | | | | | | |
Provider | | | | | | |
Paul Chen | | Finance Controller — Motion | | +86 (510) 8855 6108 | | paul.chen@itt.com |
and | | Tech Wuxi | | | | |
| | | | | | |
Stephen Chan | | China Share Service Manager | | +852 2732 2720 | | stephen.chan@itt.com |
| | | | | | |
Service Recipient | | | | | | |
| | | | | | |
Meng Hing Chua | | Vice President and Director of Finance | | +86 (021) 2208 2888 Ext. 1333 | | menghing.chua@xyleminc.com |
PARTIES TO THE AGREEMENT
Service Provider: ITT High Precision Manufactured Products (Wuxi) Co., Ltd. of No. 570 Yangda Road, Meicun, New District, Wuxi City, the PRC
Service Recipient: ITT (Shanghai) Trading Co. Ltd. of Suite 3011-3014, Floor 30, Tower A, Hongqiao Shanghai City, 100 Zunyi Road, Changning District, Shanghai, the PRC
GENERAL SERVICE DESCRIPTION
Service Provider will operate and manage (the “Service”) Service Recipient’s flow control business at the premises (the “Business”) currently located in the Premises during the term of this transition services agreement in a substantially similar manner, with the same level of customer service and response time with the same degree of reasonable skill and care and with the same level of security and control as the Business was operated and managed during the twelve month period prior to the Distribution Date. Service Provider will provide various services in connection with the operation and management of the Business including but not limited to the services set forth in “Services to be Provided”.
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TERM AND OPTION
1. | | Term. The Minimum Service Period for this Schedule commences on the Distribution Date to March 31, 2012 and, if Service Recipient has not served a notice on Service Provider to terminate the Service, shall be further extended to May 31, 2012 (the term of Service is hereinafter referred as the “Term”). Service Recipient may terminate the Service at any time prior to the end of the Term by providing thirty (30) days prior written notice without any additional make-whole fee as required by Section 11(b) of the Agreement. |
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2. | | Surviving clause. The following provisions of this Schedule shall survive the termination of this Schedule: (a) “Indemnification”, (b) paragraphs 6 and 7 of “Pricing, Payment Terms” (Audit, Post-termination Revenues and Expenses), (c) paragraph 4 of “Term and Option” (Access to Business Records After the Term), (d) “Insurance” with respect to managing post Term claims and (e) “Tax Status”. |
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3. | | Access to the Premises and Business Records during the Term. In addition to the right of access given to Service Recipient pursuant to Section 3(a) of the Agreement, during the Term, Representatives of Service Recipient (or its designee) shall be given access to the Premises during regular business hours if and to the extent reasonably necessary to: |
| 3.1 | | provide or receive any of the Services; |
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| 3.2 | | examine, copy or photocopy, at Service Recipient’s expense, the Business Records, the Business Contracts and the purchase orders, customer invoices and any other contracts and/or agreements signed with the relevant customers, suppliers, distributors and agents relating to or in connection with the Business, during business hours and on reasonable prior written notice, to enable Service Recipient to verify the information contained in the monthly balance sheet and the monthly profit and loss accounts that Service Provider furnishes to Service Recipient in accordance with “Services to be Provided” and to determine the amount of the Monthly Costs payable by Service Provider or Service Recipient, as the case may be; and |
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| 3.3 | | to inspect or examine the Assets, or otherwise transfer the Assets out of the Premises, as the case may be. |
4. | | Access to Business Records after the Term. For a period of seven (7) years from the expiration date of the Term: |
| 4.1 | | Service Provider shall make available, and allow Service Recipient (or its designee) to make copy of at Service Recipient’s expense, any books, accounts, returns and records (not delivered to Service Recipient (or its designee) prior to the expiration date of the Term (including, without limitation, Service Provider’s statutory books and accounting records, tax records, and all other records relating to the Business) which contain information which should be provided to Service Recipient (or its designee) or which is required for the purpose of the Business, any annual, tax or other returns, audits in connection with it for inspection by Representatives of Service Recipient (or its designee) during working hours on reasonable advance notice being given; |
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| 4.2 | | If any Business Information is not in the possession of Service Recipient (or its designee) or readily discoverable by Service Recipient (or its designee) but is in the possession or under the control of or available to Service Provider or any other member of its Group, Service |
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| | | Provider shall deliver copies of such Business Information to the Service Recipient promptly on request. |
SERVICES TO BE PROVIDED
1. | | Export/Import |
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2. | | Materials Planner |
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3. | | Material and Logistics |
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4. | | Plant Purchasing |
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5. | | Warehouse (excluding bonded material) |
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6. | | Shipment |
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7. | | Logistics |
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8. | | IT Support |
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9. | | Customers Support |
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10. | | Accounts Payable Invoice Processing including bank disbursements and reconciliations |
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11. | | Accounts Receivable Invoice processing and collection |
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12. | | Manufacturing and assembly of the products the Business produces |
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13. | | Certain administrative and tax preparation/filing services |
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14. | | Facility and related services that enable to the Business to continue operations |
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15. | | Payroll and all HR services, for the employees Service Provider utilizes to operate and manage the Business |
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16. | | Foreign exchange verification |
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17. | | External audit and relating consulting services |
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18. | | Vendor and customer data maintenance |
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19. | | Accounting services to maintain accounting records |
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20. | | Security |
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21. | | Environmental, health and safety services |
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22. | | Administrative services, including office supplies and equipment, location assistant, reception and shuttle bus/car service |
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23. | | All other services which were provided to Service Recipient in the last twelve months |
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24. | | Invoice and payment. Service Provider shall maintain separate accounts for the Business during the Term. As promptly as practicable and in any event within ten (10) Business Days after the beginning of each calendar month, Service Provider shall prepare and deliver to Service Recipient a balance |
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| | sheet as at the end of the preceding calendar month and the profit and loss account in respect of the preceding calendar month (including separate line items for the Monthly Costs, Monthly Expenses and Monthly Revenues) in respect of the Business, prepared in accordance with the Generally Accepted Accounting Principles of the PRC and certified by the Finance Manager of Service Provider. |
25. | | Affixation of company chop. To the extent that any documents of Service Recipient (or its designee) need to be affixed with the company chop of Service Provider, Service Provider shall render all assistance to execute or affix its company chop on all such documents as Service Recipient (or its designee) may from time to time reasonably request for the purpose of vesting in it the full benefit of the Business, provided such request has been approved by the General Manager of Wuxi Flow Control Business and the Legal Counsel of Service Recipient (or its designee). |
EMPLOYEES
1. | | In addition to the Services to be provided by Service Provider to Service Recipient above, during the Term Service Provider shall supervise the Employees in accordance with the terms in this section. |
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2. | | Service Provider shall: |
| 2.1 | | continue the employment of the Employees with Service Provider to ensure that the Business shall be carried on in the ordinary course of business; and |
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| 2.2 | | allow the Employees to perform their duties under the supervision of, fully comply with directions and instructions received from, and promptly carry out orders and assignments given by, any of the Representative of Service Recipient. Notwithstanding the forgoing, the Parties acknowledge and agree that the Employees shall comply with or otherwise subject to the policy (including compensation and benefits policy), handbook or guidelines as applicable to other employees of Service Provider. |
3. | | Service Recipient and Service Provider acknowledge the importance of Employees to the ongoing success of the Business subsequent to the Distribution Date. In order to maintain continuity of their employment with Service Provider, Service Recipient shall request that Service Provider provide long term incentives to those Employees who continue their employment with Service Provider during the Term and Service Recipient shall be responsible for any and all costs associated with these long term incentives. |
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4. | | Upon Service Recipient’s request, Service Provider shall terminate, or procure its staffing agency to terminate, any of the Employees during the Term. Notwithstanding the foregoing, Service Provider may, without the prior approval of Service Recipient, terminate the employment of any Employee in good faith on reasonable grounds pursuant to the employment laws and regulations of the PRCprovided that Service Provider shall notify Service Recipient forthwith its decision of termination. |
TRANSFER OF EMPLOYEES
1. | | Service Provider acknowledges and confirms that each of the Employees working in the Business, a list of whom appears in the Annex (the “Employees”), has signed a confirmation letter with Service Provider on or prior to the date of this Agreement, pursuant to which: |
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| 1.1 | | the relevant Employee agrees to terminate the employment relation with Service Provider and establish a new employment relationship with Service Recipient (or its designee), on the expiration date of the Term or on a date to be agreed between Service Provider and Service Recipient (or its designee) (“Employee Transfer Date”); |
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| 1.2 | | such Employee shall, upon entering into a new employment contract with Service Recipient (or its designee), be entitled to a long term incentive for continuing his or her employment with Service Provider during the Term at the costs and expenses of Service Recipient (or its designee); and |
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| 1.3 | | the Service Provider shall procure Service Recipient (or its designee) to recognize such Employee’s years of service with Service Provider and any annual leave that such Employee accrued but did not take while employed by Service Provider as of the Employee Transfer Date, and the Employee shall waive any claim against Service Provider for statutory severance pay or compensation for accrued but unused annual leave. |
2. | | Service Provider and Service Recipient (or its designee) shall within fifteen (15) Business Days before the end of the Term jointly issue a written notice to all Employees, confirming the Employee Transfer Date and enclosing the new employment contract to be signed by Service Recipient (or its designee) with each of the Employees. |
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3. | | Service Provider shall pay Employees wages, bonuses, overtime pay, social insurance, statutory severance and housing fund contributions and other payments and benefits of such Employee in relation to his or her employment with Service Provider in accordance with the employment laws and regulations of the PRC during the Term up to and including the expiration date of the Term, provided that Service Recipient shall reimburse Service Provider all such payment incurred during the Term in accordance with “Pricing and Payment Terms”. |
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4. | | Notwithstanding the provisions of Section 2(a)(ii) of the Agreement, with regard to any Employee who fails to enter into the new employment contract with Service Recipient (or its designee) effective on the Employee Transfer Date, Service Recipient shall bear all responsibilities to each such Employee for statutory severance pay related to the termination of the employment relationship between such Employee and Service Provider and compensation for accrued but unused annual leave calculated in accordance with the laws and regulations of the PRC from the date such employment relationship began until the Employee Transfer Date. |
INSURANCE
1. | | Notwithstanding the provisions of Section 10(b) of the Agreement and without prejudice to its express obligations under this Schedule, Service Provider agrees that during the Term, it will maintain, at Service Recipient’s expenses, insurance policies covering the Business similar in scope, amount and coverage as Service Provider maintained during the twelve month period prior to the Distribution Date. In the event any claim needs to be made under these insurance policies, Service Provider will make such claim on Service Recipient’s behalf and transfer to Service Recipient all funds received less any out of pocket costs incurred in collection of such funds. |
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INDEMNIFICATION
1. | | Notwithstanding anything in the Agreement to the contrary, the indemnification obligations and procedures set forth in Article VII of the Distribution Agreement shall apply to any Indemnifiable Losses (as defined in the Distribution Agreement) Service Provider or any member of its Group incurs as a result of or in connection with providing the Services described in this Schedule. For the avoidance of doubt, Service Provider (or such member of its Group that has suffered an Indemnifiable Loss) shall be the “Indemnitee” and Service Recipient the “Indemnifying Party”, as such terms are defined in the Distribution Agreement. Notwithstanding the foregoing or anything in the Distribution Agreement to the contrary, Service Provider shall be permitted to consent to entry of judgment or settle any claim without the consent of Service Recipient and remain entitled to indemnification from Service Recipient;provided, that any such judgment or settlement is for a monetary amount under USD5,000;provided further that any such consent, judgment or settlement does not permit or provide for any injunction, declaratory relief, other order or other non-monetary relief to be entered against Service Recipient or any member of its Group. |
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2. | | For the period of seven (7) years from the expiration date of the Term, upon any claim being made against Service Provider, Service Recipient shall give such information and assistance to Service Provider for the purpose of avoiding, disputing, resisting, compromising, defending or contesting any such claim and liability, including: |
| 2.1 | | assignment of a legal advisor or a Representative appointed by Service Recipient to work with Service Provider or its professional advisors in avoiding, disputing, resisting, compromising, defending or contesting any such claim and liability; and |
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| 2.2 | | access (during business hours and on reasonable prior written notice) such access to its personnel and to any relevant records and information in relation to the Business as Service Provider or its professional advisers reasonably request. |
LOCATIONS
The premises of Service Provider located at Building 3, No. 570 Yangda Road, Meicun, New District, Wuxi City, the PRC (“Premises”).
PREREQUISITES/DEPENDENCIES
| 1. | | Service Provider and Service Recipient shall enter into an Asset Purchase Agreement (“APA”) pursuant to which Service Recipient shall agree to purchase from Service Provider all of the Assets and assume all of the liabilities related to the Business. |
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| 2. | | Each Employee signs a letter confirming his or her agreement to be retained by Service Provider during the Term and to be transferred to Service Recipient (or its designee) with effect from the expiration date of the Term (or a date agreed by the Parties) in accordance with the section “Transfer of Employees. |
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TAX STATUS
1. | | Monthly Costs received by Service Provider under this Schedule during the Term shall be considered taxable income in China. Service Provider shall: |
| 1.1 | | duly file all tax returns and provided all information required or requested to be delivered to any tax authority. All such returns and information remain correct and complete and none is, or is likely to become, the subject of any investigation or dispute by or with any tax authority; |
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| 1.2 | | prepare, keep and preserve complete, accurate and up-to-date records both as required by law and to enable it to deliver correct and complete tax returns and to calculate any present or, so far as possible, future tax liability of Business or the entitlement of the Business to claim any relief. |
2. | | Notwithstanding the foregoing, any tax payable by Service Provider arising from the provision of Service or the operation of the Business shall be borne by Service Recipient (or its designee) in accordance with “Pricing and Payment Terms”. |
BILLING LOCATION
NOTICES
| | All correspondence with respect to this agreement should be sent to the Service Owners listed above with copies to the following: |
NOTICE REQUIREMENTS
SERVICE PROVIDER:
Address:
2405-6, 24/F, ING tower, 308 Dec Voeux Road Central, Hong Kong
Fax: +852 2732 2919
For the attention of: Mr. Stephen Chan, China Share Service Manager
SERVICE RECIPIENT:
Address:
Suite 3011-3014, Floor 30, Tower A, Hongqiao Shanghai City, 100 Zunyi Road, Changning District, Shanghai, the People’s Republic of China
Fax: +86 (21) 2208 2999
For the attention of: Mr. Meng Hing Chua, Vice President and Director of Finance
7
PRICING & PAYMENT TERMS
1. | | The Parties agree that, notwithstanding the provisions of Section 2(a) of the Agreement, Service Recipient (or its designee) shall be entitled to all economic rights and benefits, and shall assume all economic loss, arising from and in connection with the conduct of the Business by Service Provider during the Term. |
2. | | During the Term, Service Recipient or Service Provider, as the case may be, shall pay an amount equal to the Monthly Costs (“Monthly Costs”) to the other Party calculated in accordance with the following formula: |
Monthly Costs = Monthly ExpensesplusRMB minusMonthly Revenues
where:
Monthly Expensesmeans the aggregate of:
| (a) | | all documented, reasonable out-of-pocket costs and expenses incurred by Service Provider which are necessary to provide Services,provided,however, that any such expenses exceeding USD5,000 per month for each Service shall require advance approval of Service Recipient;plus |
|
| (b) | | all wages, bonuses, overtime pay, social insurance and housing fund contributions, and other payments, benefits, retention and severance payments due to any of the Employees retained by Service Provider for the purpose of providing the Services;plus |
|
| (c) | | all rents, rates, gas, water, electricity and other outgoings (including management fees) relating to or payable in respect of the Premises;plus |
|
| (d) | | any sales, services, value added or similar taxes, fees, charges, assessments, or income taxes (including any such taxes that are required to be withheld) arising from or in connection with the provision of Services; and |
Monthly Revenuesmeans the aggregate of:
| (a) | | all revenues, rebates, refunds or otherwise payments collected or received by Service Provider arising from or in connection with the Business, as the case may be, during the Term;plus |
|
| (b) | | all rents, rates, gas, water, electricity and other outgoings (including management fees) relating to the premises located at Room 902, E3 Building, Oriental Plaza, No.1 Chang’an Avenue, Beijing 100738, PRC and payable by ITT (China) Investment Company Limited in the amount of RMB per calendar month for the period from 31 October 2011 to 31 December 2011 and RMB per calendar month for the period from 1 January 2012 to the expiration date of the Term. In the event a total of RMB is not added to Monthly Revenue over the life of the Term by the month prior to the end of the Term, the last month of the Term shall include that amount such that the total amount included in Monthly Revenue under this subsection (b) during the whole Term will equal RMB . |
8
3. | | An amount equal to the Monthly Costs shall be paid by Service Recipient or Service Provider, as the case may be, to the other Party in the following manner: |
| 3.1 | | If the Monthly Costs is a positive number, then Service Recipient shall pay to Service Provider the Monthly Costs in accordance with section 2(b) of the Agreement |
|
| 3.2 | | If the Monthly Costs is zero, then no payment is due from Service Recipient or Service Provider to the other Party. |
|
| 3.3 | | If the Monthly Costs is a negative number, then Service Provider shall pay to Service Recipient the Monthly Costs in accordance with Section 2(b) of the Agreement. |
4. | | For the avoidance of doubt, no additional mark-up or inflation rate, as specified in Section 2(a)(i) of the Agreement, shall apply to any sum payable by Service Recipient to Service Provider under this Schedule. |
|
5. | | Taxes related to sums payable. Each Party shall pay all sums payable by it under this Schedule free and clear of all deductions or withholdings unless the law requires a deduction or withholding to be made. If a deduction or withholding is so required, the relevant Party shall pay such additional amount as will ensure that the net amount the payee receives equals the full amount which it would have received had the deduction or withholding not been required. |
|
6. | | Audit. Service Provider and Service Recipient shall, as promptly as practicable and in any event within fifteen (15) Business Days following the expiration date of the Term, jointly appoint Deloitte & Touche, or such other accounting firm as may be agreed to (“Auditors”) to conduct an audit of the accounts of the Business. The auditor shall, within thirty (30) days from its engagement, prepare and deliver to the Parties an audited balance sheet to be made up as at the expiration date of the Term and an audited profit and loss account for the period from the Distribution Date to the expiration date of the Term in respect of the Business, in accordance with the Generally Accepted Accounting Principles of the PRC. The costs and expenses of engaging the Auditors shall be borne by Service Recipient (or its designee). The balance sheet and profit and loss account prepared by the Auditors shall, in the absence of manifest error, be final and binding on the Parties. The Auditors shall be deemed to act as an expert and not as an arbitrator. |
|
7. | | Post-termination Revenues and Expenses. To the extent that any payment, rebate or refund is made to Service Provider in respect of the Business after the expiration date of the Term, Service Provider shall receive the same as trustee, place the same in a separate bank account, record the payment separately in its books, and account to Service Provider for the same within five (5) Business Days after the end of each calendar month for all funds collected during such calendar month. To the extent that any cost or expense is paid by Service Provider after the expiration date of the Term in connection with the Business arising from an act, event or circumstance that occurs during the Term, Service Provider shall provide Service Recipient with all relevant invoices, receipts and contracts, as the case may be, and Service Recipient shall, upon verifying the documents provided, pay to Service Provider within five (5) Business Days after the end of each calendar month for all payments made by Service Provider arising from or in connection with the Business during such calendar month. |
|
8. | | At the expiration date of the Term, the Service Provider will assist the Service Recipient to physically transfer to Service Recipient (at Service Recipient’s cost) all Assets and liabilities within Service Provider’s possession or control and associated with the Business to Service Recipient’s facilities. In |
9
| | addition, within thirty (30) Business Days after the expiration date of the Term, the Service Provider and Service Recipient shall work together in good faith to identify the Assets and liabilities of the Business that shall be transferred to Service Provider at the end of the Term and that were not paid for or accounted for under the Pricing and Payment Terms section of this Agreement or the APA (the “Specified Assets and Liabilities”). The Service Provider and Service Recipient shall, within such thirty (30) Business Days agree on the amount of the Specified Assets and Liabilities and the Service Provider or Service Recipient, as appropriate shall, pay to the other, the agreed to amount such that Service Provider is reimbursed for its costs or expenses associated with the Specified Assets and Liabilities after the Term and Service Recipient has obtained the economic benefit of the Specified Assets and Liabilities and the Business during the Term. |
Definitions
1. | | Definitions and interpretation of words and expressions used in this Schedule shall be as set forth below: |
|
| | “APA” has the meaning set out in “Prerequisites/Dependencies”. |
|
| | “Assets” means the assets of Service Provider relating primarily to, used primarily in, or arising primarily from, the Business, to be transferred to Service Recipient pursuant to the APA and the assets purchased during the Term relating primarily to, used primarily in, or arising primarily from the Business. |
|
| | “Auditors” has the meaning set out in “Pricing and Payment Terms”. |
|
| | “Business” has the meaning set out in “General Service Description”. |
|
| | “Business Contracts” means customer contracts, supplier contracts, and all other contracts and engagements entered into and orders placed or received (a) on or before the Distribution Date by or on behalf of Service Provider in connection with the Business and which at Distribution Date remain (in whole or in part) to be performed; and (b) during the Term. |
|
| | “Business Days” means, for the purpose of this Schedule, a day (excluding Saturdays, Sundays and public holidays) on which banks generally are open in the PRC for the transaction of normal banking business. |
|
| | “Business Information” means all information relating to the Business, existing at the Distribution Date or otherwise arising during the Term, including but not limited to details of customers, suppliers, distributors and agents, sales targets, sales statistics, market share statistics, market surveys and information relating to future business development or planning, information relating to discounts, commissions and rebates received and/or paid and litigation or legal advice, in whatever form (including computer disks or tapes) that information may be recorded or stored. |
|
| | “Business Records” means all books and records in whatever form (including computer disks or tapes) containing or relating to Business Information or on which Business Information is recorded or stored. |
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“Employees” means the employees physically located at the Premises, employed by Service Provider to support the Business immediately prior to the Distribution Date, a list of whom is stated in the Annex.
“Employees Transfer Date” has the meaning set out in “Transfer of Employees”.
“Monthly Costs” has the meaning set out in “Pricing and Payment Terms”.
“Parties” mean collectively, Service Provider and Service Recipient of this Schedule, and a “Party” means either of them.
“PRC” means the People’s Republic of China excluding, for the purpose of this Agreement, Hong Kong Special Administrative Region, Macau Special Administrative Region, and Taiwan.
“Premises” has the meanings set out in “Locations”.
“Representatives” means, the Service Owners identified under the section entitled “Service Owner” or such other person(s) designated by Service Recipient (or its designee) from time to time.
“RMB” means Renminbi, the lawful currency of the PRC.
“Service” has the meaning set out in “General Service Description”.
“Term” has the meaning set out in “Term and Option”.
“USD” means United States Dollars, the lawful currency of the United States of America.
11
Annex
List of Flow Control Employees in Wuxi
The employees who are retained by Service Provider to provide the Services are set forth below:
| | | | | | |
Employee | | Candidate (Chinese | | Candidate (English | | |
No | | Name) | | Name) | | Position |
0200301 | | | | | | GM, Flow Control |
0868003 | | | | | | Black Belt |
0820040 | | | | | | Finance Manager |
0820022 | | | | | | Sr. Cashier & Bank Accountant |
0820008 | | | | | | Finance Supervisor |
0820032 | | | | | | AR Accountant |
0830002 | | | | | | IT Supervisor |
0863003 | | | | | | ESH Officer |
0840020 | | | | | | HR Supervisor |
0840003 | | | | | | HR & Adm. Assistant |
0200312 | | | | | | P&P Supervisor |
0200318 | | | | | | Purchasing Engineer |
0870008 | | | | | | Sr. Sourcing Engineer |
0870013 | | | | | | Sourcing Engineer |
0860013 | | | | | | Warehouse Keeper |
0860017 | | | | | | Forklift Worker |
0860042 | | | | | | Forklift Worker |
0860048 | | | | | | Forklift Worker |
0860059 | | | | | | Forklift Worker |
0860038 | | | | | | CSR Supervisor |
0200311 | | | | | | Customer Service Representative |
0200313 | | | | | | Customer Service Representative |
0200304 | | | | | | Customer Service Representative |
0200314 | | | | | | Customer Service Representative |
0200310 | | | | | | Customer Service Representative |
0100336 | | | | | | Customer Service Representative |
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| | | | | | |
Employee | | Candidate (Chinese | | Candidate (English | | |
No | | Name) | | Name) | | Position |
0200315 | | | | | | Customer Service Representative |
0860004 | | | | | | Customs Assistant |
0860047 | | | | | | Customs Declarant |
0865022 | | | | | | Incoming Inspector |
0865009 | | | | | | QA Inspector |
0100303 | | | | | | QA Inspector |
0200303 | | | | | | Assistant Production Manager |
0200209 | | | | | | Manufacturing Engineer |
0100312 | | | | | | Manufacturing Engineer |
0100306 | | | | | | Foreman |
0100302 | | | | | | Assembler |
0100307 | | | | | | Assembler |
0100308 | | | | | | Assembler |
0100313 | | | | | | Assembler |
0100315 | | | | | | Assembler |
0100316 | | | | | | Assembler |
0100322 | | | | | | Assembler |
0100325 | | | | | | Assembler |
0100327 | | | | | | Assembler |
0100328 | | | | | | Assembler |
0100339 | | | | | | Assembler |
0100340 | | | | | | Assembler |
0100342 | | | | | | Assembler |
0100344 | | | | | | Assembler |
0100345 | | | | | | Assembler |
0100218 | | | | | | Assembler |
0100222 | | | | | | Assembler |
0100227 | | | | | | Assembler |
0100229 | | | | | | Assembler |
0100230 | | | | | | Assembler |
13
| | | | | | |
Employee | | Candidate (Chinese | | Candidate (English | | |
No | | Name) | | Name) | | Position |
0100351 | | | | | | Assembler |
0100363 | | | | | | Assembler |
0680002 | | | | | | Assistant Marketing Communication Manager |
0680003 | | | | | | Product Manager |
0680004 | | | | | | Sales Manager |
0680005 | | | | | | Sales Manager |
0680007 | | | | | | Sales Engineer |
0680008 | | | | | | National Sales Manager Flow Control |
0680015 | | | | | | Sales Manager-Hygienic Business |
0680018 | | | | | | Product Manager, AP |
0680023 | | | | | | Product Manager, AP |
0680030 | | | | | | Sales Engineer |
0680031 | | | | | | Development Engineer |
14
SCHEDULE AB16
BASIC TIME AND MATERIALS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
| | | | | | |
ITT Corporation Daryl Bowker | | TSA Manager | | Office:315-568-7676 | | Daryl.bowker@ittcorp.com |
| | | | | | |
Service Receiver’s Contact | | | | | | |
| | | | | | |
Xylem Inc. Tim Coogan | | TSA Manager | | Office 914 323-5790 | | Tim.Coogan@xyleminc.com |
PARTIES TO THE AGREEMENT
Service Provider: ITT Corporation
Service Receiver: Xylem Inc.
GENERAL SERVICE DESCRIPTION
Service Receiver may need assistance after the Distribution Date from the Service Provider for miscellaneous services, including but not limited to consulting, advisory, knowledge transfer and
1
other similar services in various areas including, but not limited to finance, tax, accounting, insurance, treasury, human resources and communications, which are not already provided for under all of the other TSAs between ITT Corporation, Xylem Inc., and Exelis Inc.
The Service Provider hereby agrees to cause its and its affiliates employees (collectively, “Experts”) to provide a reasonable amount of services, including specifically the services listed in Annex A, upon reasonable notice and request from the Service Receiver on a time and materials basis from the Distribution Date through April 30, 2013 (the “Minimum Term” and the “Maximum Term”).
To utilize this TSA Schedule, employees of Service Receiver should request such services via email or telephonically where both parties have a clear expectation of the estimated number of hours of assistance being requested. For projects that are expected to require more than 5 to 10 hours of assistance a one or two paragraph project plan should be agreed to in order to avoid misunderstandings. The project plan should be put together by the Service Provider’s “Expert “with respect to the requested services.
Employees of Service Receiver should advise their TSA manager that a request for services has been made together with a description of such services requested and the estimated number of hours requested.
The “Expert” should advise their TSA manager that a request for services has been made and the estimated number of hours requested.
SCOPE OF SERVICES
The scope of services will depend on the needs of the Service Recipient and the capabilities and availability of the Experts.
LOCATIONS
All locations around the world
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receivers acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider will, at the request of the Service Receiver, use commercially reasonable efforts to provide similar services. However, if Service Receivers or an affiliate employ any of the Experts, the specific service requested under this
2
Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver.
TAX STATUS
Sales tax will be charged as determined by the Service Provider and the Service Receiver shall pay such tax along with the payment for the service provided.
BILLING LOCATION
Service Provider will provide Service Receiver with an invoice to its address set forth below under Notice Requirements, except in cases where services are provided outside of the United States, in which case invoices will be created by the Service Provider’s legal entity in the country where the services are being performed and invoiced to the Service Receiver’s legal entity that requested the services in the Service Provider’s local currency. The bill will cover all charges for services under this Schedule from Service Provider and, to the extent reasonably feasible, will be itemized among Service Receiver’s legal entities if identified by the Service Receiver when requesting the service. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the US dollar amount per Expert.
The Experts shall track their time on either a time sheet or any other proper method such as the utilizing the time sheet attached hereto and Service Provider agrees that the time sheets will accompany the invoice that is sent to the Service Recipient for payment. In cases where the requested services are expected to take longer than 30 days to complete, the Service Provider will be allowed to invoice the Service Receiver once per month for all costs incurred to date.
NOTICE REQUIREMENTS
No notice of Termination is required under this Schedule and there shall be no make-whole fee under this Schedule.
Notices and bills to the Service Provider should be sent to:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
3
Notices and bills to the Service Receiver should be sent to:
Xylem Inc.
1133 Westchester Avenue
Suite 2000
White Plains, NY 10604
Attention: Tim Coogan
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services in accordance with Service Providers documented travel policies and any incremental out of pocket costs incurred by the Service Provider in order to provide the requested services that are invoiced by unaffiliated 3rd parties. Service Provider agrees to provide vendor invoices as backup to the Service Receiver when invoicing the Service Receiver under the terms of this TSA.
The hourly rates below include a 4.5% increase for inflation and the 2% profit margin and shall be applicable in 2011 and 2012. The rates shall increase by 4.5% in 2013. There shall be no make whole fee due under Section 11 of the Agreement upon early termination of this TSA.
| | |
Service | | Hourly Rate* |
Hourly Rate Administrative/Secretarial. | | $50 per hour |
| | |
Hourly Rate for a Non Executive | | $100 per hour |
| | |
Hourly Rate for an Executive | | $150 per hour |
| | |
* | | Note: In cases where invoicing is done outside the United States, the above rates should be converted to local currency based on the exchange rate on the date the invoice is prepared. |
The pricing for the services described in Annex A will be as set forth in Annex A unless no pricing is provided in which case if services are provided on an hourly basis the rates above will apply.
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Annex A
Annex A-1 Master Black Belt Training
Service Provider: ITT Corporation
Service Owner: Mary Gerstner, mary.gerstner@itt.com (914) 641-2002
Service Receiver: Xylem Inc.
Service Owner: Rod Smith, rod.smith@xyleminc.com (806) 252-4692
Service Receiver: Exelis Inc.
Service Owner: Vince Thomas, vince.thomas@exelisinc.com phone (702) 790-6351
The Service Provider will invoice the Service Receivers to equally share in out of pocket expenses incurred to deliver a joint Master Black Belt training class and subsequent Train the Trainer classes. Out of pocket expenses include but are not limited to Consultant expense, curriculum binders, CDs, books, meals, and various classroom supplies. All time, travel, and related expenses will be the responsibility of each company.
Master Black Belt training consists of 4 weeks. It will be led by one employee from each company and supplemented with consulting expertise as needed. The curriculum delivered will be the 2011 enhanced Master Black Belt content developed jointly with the University of Michigan. Certification will be the responsibility of each company.
5
Annex A-2
Management Reporting (HFM/Planning) Post Separation Support Requirements
Following the separation of ITT into 3 companies, key management reporting resources will be required to provide post separation support and knowledge transfer between the NewCos. High level areas of support and knowledge transfer include:
• | | Month-end close |
|
• | | Year-end close |
|
• | | New Year setup and rollforward |
|
• | | OpPlan, Forecast, and Budget |
|
• | | Metadata Management |
|
• | | Ledger Mapping |
|
• | | Break/Fix Support |
Listed below are the key HFM and Planning resources whose post separation support will be required during the period 11/1/2011 through the 2012 March Close (approximately 4/20/2012).
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | November | | December | | January | | February | | March | | April |
| | Future | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Resource | | NewCo | | Executive | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
| | Exelis | | No | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | |
| | ITTCo | | Yes | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
Service Provider Owners and Service Receiver Owners are set forth under “Service Owner” above
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SCHEDULE AB17
MANUFACTURING SERVICES TSA
SCHEDULE FOR VADODARA INDIA
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider Rabi Burman | | General Manager, ITT Corporation India Pvt Ltd. Plot No 731A, GIDC Savli, Manjusar, Savli Road. Vadodara, Gujarat 391 770 | | +91 976 633 4443 | | Rabi.Burman@itt.com |
| | | | | | |
Service Recipient Sam Yamdagni | | President, Xylem Water Solutions India Pvt Ltd. Plot No 731B, GIDC Savli, Manjusar, Savli Road. Vadodara, Gujarat 391 770 | | +91 22 67843080 | | Sam.Yamdagni@xyleminc.com |
PARTIES TO THE AGREEMENT
| 1. | | Service Provider —ITT Corporation India Pvt. Ltd. |
|
| 2. | | Service Recipient —Xylem Water Solutions India Pvt. Ltd. |
GENERAL SERVICE DESCRIPTION
| 1. | | Manufacturing of Xylem products |
|
| 2. | | Finance & Accounting Services |
|
| 3. | | Accounts Payables Services |
TERM AND OPTION
| 1. | | Minimum Service Period — 2 months — Commencing on the Distribution Date. The Term can be extended through June 30, 2012 with the mutual consent of both parties. |
|
| 2. | | The Monthly Costs are set forth below under Pricing & Payment Terms. The Service Recipient and Service Provider agree that, except as set forth in this Manufacturing Services TSA Schedule for Vadodara India (“this TSA”) no additional 2%, 10% or 4.5% increase in such pricing should be applied as set forth in Section 2 of the Agreement. |
|
| 3. | | Service Recipient shall have the option to terminate this Agreement at any time, with no additional make-whole fee as required in Section 11(b) of the Agreement, after the 1st 3 months with 1 month advance written notice to the Service Provider. |
1
SERVICES TO BE PROVIDED
1. | | Manufacturing of Xylem products |
| a. | | Provide order acknowledgement to Xylem India for the orders placed |
|
| b. | | Manufacture Xylem products based on orders placed by Xylem India and supervised by Xylem India employees seconded to ITT |
|
| c. | | Use Xylem assets and processes currently employed in Baroda and manufacture products per SOPs |
|
| d. | | Manage the factory employees seconded to ITT by Xylem |
|
| e. | | Place orders to suppliers on a timely manner and manage inventories in order to properly supply & fulfill customer orders |
|
| f. | | Ship finished goods directly to Xylem customers as requested in the purchase order |
|
| g. | | Maintain records of purchase cost based on latest purchase price as per BOM, stores and spares and packing material purchased for products manufactured by Xylem Water Solutions India Private Limited |
|
| h. | | Invoice Xylem for the manufacturing services on a monthly basis |
2. | | Finance and accounting services |
| a. | | Maintain general ledger and chart of accounts |
|
| b. | | Reconcile balance sheet accounts at a minimum of once per quarter with respect to accounts payable, inventory, loans and advances, current liabilities and fixed assets |
|
| c. | | Prepare and fileall required statutory reports with the appropriate governmental authorities on a timely basis |
|
| d. | | Fixed Asset accounting and reconciliation of Fixed Assets register to GL |
|
| e. | | Respond to special requests from service recipients legal advisors |
|
| f. | | Respond to Service Recipient’s ad hoc requests for financial data in a timely manner within reason |
|
| g. | | Respond to Service Recipient’s ad hoc requests for financial data with respect to Service Recipient’s business in a timely manner within reason |
|
| h. | | Provide auditable information with respect to Debit notes raised on Service Recipient |
3. | | Accounts Payable Services |
| a. | | Process vendor invoices for payment as per payment terms approved by the Service Recipient. Any advance payment exceeding INR 200K shall require to be funded by Service Recipient |
|
| b. | | Perform 3 way match in Accounts payable system |
|
| c. | | Review invoice approvals |
|
| d. | | Maintain PO balance when partial shipments |
|
| e. | | Maintain firm control over purchase orders (Note: all other purchasing department activities to be performed by the Service Recipient) |
4. | | Administrative Services |
| a. | | Security |
|
| b. | | Nurse Station |
|
| c. | | Horticulture |
|
| d. | | Water |
2
| e. | | Electricity |
|
| f. | | Housekeeping |
|
| g. | | Pantry |
|
| h. | | Telephone |
|
| i. | | DG Set |
LOCATIONS
IP facility located at the following address;
Plot No 731A, GIDC Savli, Manjusar, Savli Road.
Vadodara, Gujarat 391 770, India
3
PREREQUISITES/DEPENDENCIES
1. | | After the termination of this agreement, it may be necessary from time to time for the Service Provider, on behalf of the Service Recipient, to respond to inquiries made by government authorities about Service Recipient’s financial statements and tax filings, including providing support for audits. In this event, the Service Provider will contact the Service Recipient and agree on an appropriate course of action and response. To the extent that Service Provider’s resources are to be used to respond to the inquiries, the Service Provider will be entitled to invoice the Service Recipient at the following rates per hour provided if assistance is needed under this section after 2012, the parties will renegotiate such rates in good faith; |
| a. | | Clerical — US Cost plus 2% - 10% |
|
| b. | | Professional — US Cost plus 2% - 10% |
|
| c. | | Management — US Cost plus 2% - 10% |
2. | | At the termination of this agreement, the Service Recipient will provide the necessary support at its own expense to transfer data to its own systems. The Service Provider will agree to provide training to the Service Recipient’s employees on the Service Provider’s premises or via conference call / web ex prior to the termination of the agreement. The Service Provider will not be required to send any of its employees to any other Service Recipient location. |
|
3. | | In the event of 3rd party claims against the Service Recipient which are unrelated to this agreement, the Service Recipient agrees to indemnify the Service Provider for any costs that the Service Provider may incur in the event that the 3rd party elects to also claim damages against the Service Provider because of their relationship with the Service Recipient. The Service Recipient also agrees to defend the Service Provider at its sole cost to the extent permitted to do so under Indian Law. |
|
4. | | All inventories and open purchase orders made on behalf of Service Recipient therein will be transferred to Service Recipient at the actual cost on completion of this TSA. |
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5. | | The Service Recipient shall accept all invoices pertaining to the manufacturing activities of the Service Recipient during the TSA period even if the same are paid after the TSA period. |
TAX STATUS
1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in India |
|
2. | | Service Recipient — Payments made under the terms of this agreement will be tax deductible in India |
|
3. | | Service Provider takes credit of service tax paid on employee secondment |
4
BILLING LOCATION
NOTICES
All correspondence with respect to this agreement should be sent to the Service Owners listed above with copies to the following;
1. | | Service Provider — Joanne Scalard |
1133 Westchester Ave, Suite 2000
White Plains, NY 10605
2. | | Service Recipient — Dan Kelly |
1133 Westchester Avenue, Suite 3000
White Plains, NY 10605
NOTICE REQUIREMENTS
| | | | |
| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
| | None required | | See Term and Option above |
5
PRICING & PAYMENT TERMS
| 1. | | The monthly charges for contract manufacturing services provided under this TSA will be INR Cost plus 2% - 10% to the actual costs incurred. |
| a. | | Service Recipient has an option to extend the TSA for another 3 months at the same monthly rate |
|
| b. | | Service provider calculates all variable costs monthly — direct material and other costs (PPV, packaging, stores & spares, freight, customs, related to the manufacturing activity) and invoices the Service Recipient. |
|
| c. | | Service Provider, to the extent possible, will use the inventories and other material available to it and which are a part of the Transferred Physical Assets to execute the purchase orders placed by the Service Recipient. |
|
| d. | | Service Recipient will charge as service fee 5% of the cost of Direct Labor and Indirect Labor being supplied (seconded) to the Service Provider. |
| 2. | | The monthly charges described above will be adjusted as follows: |
| a. | | Service Provider and Service Recipient agree that the Line Items (defined later) pertaining to the Water Business (as that term is defined in the Slump Sale Agreement executed by and between the Service Provider and the Service Recipient on even date) of the Seller on 1 October 2011 are: (i) Accounts Receivable: INR [•]; (ii) Accounts Payable: INR [•]; and (iii) Inventories: INR [•]; |
|
| b. | | Service Provider and Service Recipient estimate that the Line Items pertaining to the Water Business (as that term is defined in the Slump Sale Agreement executed by and between the Service Provider and the Service Recipient on even date) of the Seller on 30 October 2011 (Estimated Accounts) will be: (i) Accounts Receivable: INR [•]; (ii) Accounts Payable: INR [•]; and (iii) Inventories: INR [•]; |
|
| c. | | Service Provider and Service Recipient will: (i) calculate the Line Items pertaining to the Water Business (as that term is defined in the Slump Sale Agreement executed by and between the Service Provider and the Service Recipient on even date) of the Seller on 30 October 2011 (Completion Accounts); (ii) if the value of the Line Items in the Completion Accounts Differ is greater than the value of the Line Items set out in the Estimated Accounts, Service Receiver will pay Service Provider the difference together with the monthly charges for October 2011 as calculated at 1 above; and (iii) if the value of the Line Items in the Completion Accounts is lesser than the value of the Line Items set out in the Estimated Accounts, Service Recipient will deduct that difference from the monthly charges payable for October 2011 as calculated at 1 above difference |
For this purpose Line Items means the value of Accounts Payable, Accounts Receivable, and Inventories of the Water Business of the Seller as set out in the unaudited [management] accounts on each relevant date.
6
| 3. | | All Invoices are payable in Indian Rupees (INR). |
|
| 4. | | Invoices will be prepared monthly and mailed to the service recipient via email or regular mail. |
|
| 5. | | Service Provider to attach additional backup of all variable costs (direct materials, attached to these invoices). |
|
| 6. | | The 1st invoice will be dated on the last day of the financial closing in November |
|
| 7. | | Invoice payment terms are net 30 days from invoice date. |
|
| 8. | | Subsequent invoices will follow every 30 days |
7
SCHEDULE AB18
SERVICES TSA ANNEX FOR
AXMINSTER
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:John Veness
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider John Veness | | General Manager | | +44(0) 1297 630247 | | John.Veness@itt.com |
| | | | | | |
Service Recipient Duncan Lewis | | General Manager | | +44 1297 630209 | | Duncan.Lewis@itt.com |
PARTIES TO THE AGREEMENT
| 1. | | Service Provider: ITT Industries Ltd. |
|
| 2. | | Service Recipient: Lowara UK Ltd. |
GENERAL SERVICE DESCRIPTION
| 1. | | Operations Services |
|
| 2. | | Import/Export Services |
|
| 3. | | INTRASTAT Compliance Services |
TERM AND OPTION
| 1. | | 24 months — Commencing on the date of the separation into 3 companies |
|
| 2. | | The 24 month Term shall not be extended. Service Recipient will have the option to terminate this agreement at any time after the 1st 12 months with 6 months advance written notice to the Service Provider. |
SERVICES TO BE PROVIDED
| a. | | Lowara may need the services of ITT’s personnel for assistance with operations reporting. |
|
| b. | | Lowara may need the services of ITT’s personnel for assistance with operational processes including quality control. |
| 2. | | Import/Export Services |
1
| a. | | Lowara may require the assistance of ITT personnel in the matters of export and import processes. |
|
| b. | | Lowara may require the assistance of ITT personnel in the matters of export and import regulatory compliance. |
| a. | | Lowara may require the assistance of ITT personnel for collecting information for INTRASTAT. |
|
| b. | | Lowara may require the assistance of ITT personnel for reporting information to the governmental authorities for INTRASTAT. |
2
LOCATIONS
1. | | Lowara facility located at the following address: |
Lowara UK Ltd.
Millwey Rise Industrial Estate
Axminster EX13 5HU, United Kingdom
PREREQUISITES/DEPENDENCIES
1. | | Real Estate Sublease is in effect. |
|
2. | | Service Recipient will follow all of Service Provider’s Environmental, Safety, & Health (ES&H) policies and procedures while using the pump testing facilities. Service Provider will provide its ES&H written policies to Service Recipient at the outset of this agreement and agrees to provide overview training prior to the Service Recipient’s use of the pump testing facilities. |
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3. | | Service Recipient’s customers will be granted access to the test facility along with Service Recipient’s representatives for a customer witnessed pump test. |
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4. | | Service recipient is precluded from hiring Service Provider’s employees that may provide these services under this agreement for the duration of this agreement plus an additional 1 year after the agreement is terminated. |
|
5. | | In the event of 3rd party claims against Service Recipient which are unrelated to this agreement, the Service Recipient agrees to indemnify the Service Provider for any costs that the Service Provider may incur in the event that the 3rd party elects to also claim damages against the Service Provider because of their relationship with the Service Recipient. The Service Recipient also agrees to defend the Service Provider at is sole cost the extent permitted to do so under United Kingdom law. |
TAX STATUS
1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in the United Kingdom |
|
2. | | Service Recipient — Payments made under the terms of this agreement will be tax deductible in the United Kingdom |
|
3. | | VAT of the current rate % of the invoice amount will be charged by the service provider to the service recipient |
BILLING LOCATION
| | Lowara UK Ltd. Millwey Rise Industrial Estate Axminster EX13 5HU, United Kingdom |
3
SERVICE LEVEL
1. | | Service Provider agrees to use reasonable care and diligence in the fulfillment of all services described above. Service Provider also agrees that it will promptly carry out services based on reasonable business practices and judgment. |
NOTICES
| | All correspondence with respect to this agreement should be sent to the Service Owners listed above. |
NOTICE REQUIREMENTS
| | | | |
| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
N/A | | None required | | See Term and Option above |
PRICING & PAYMENT TERMS
1. | | The hourly fixed charge for Operations services, Import/Export services, and INTERSTAT Compliance services will be Cost plus 2% - 10% per hour for the term of this agreement — Payable in British Pounds. |
|
2. | | The fixed hourly rate of Cost plus 2% - 10% per hour shall be theminimum charge. Partial hour charges will be rounded up to include the entire hour. For example, a service provided in 2 hours and 20 minutes will be charged at 3 hours or Cost plus 2% - 10%. |
|
3. | | Invoices will be prepared monthly and mailed to the service provider via email. Invoices shall include the date services were provided, the name(s) of the person(s) who provided the service, and the number of hours spent providing the service. |
|
4. | | There will be no additional backup attached to these invoices. |
|
5. | | Invoice payment terms are net 30 days from invoice date. |
|
6. | | During the term of this TSA Schedule, no additional 2%, 10% or 4.5% increase in the pricing as set forth above should be applied pursuant to Section 2(a)(i) of the Agreement. |
4
SCHEDULE AB19
TESTING SERVICES TSA SCHEDULE
FOR INDIA
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider Rabi Burman | | General Manager, ITT Corporation India Pvt Ltd. Plot No 731A, GIDC Savli, Manjusar, Savli Road. Vadodara, Gujarat 391 770 | | +91 976 633 4443 | | Rabi.Burman@itt.com |
| | | | | | |
Service Recipient Tangellapalli Venugopalakrishna | | Controller, Xylem Water Solutions India Pvt Ltd. Plot No 731B, GIDC Savli, Manjusar, Savli Road. Vadodara, Gujarat 391 770 | | +91 22 67843080 | | Tangellapalli.Venugopalakrishna@xyleminc.com |
PARTIES TO THE AGREEMENT
| 1. | | Service Provider —ITT Corporation India Pvt. Ltd. |
|
| 2. | | Service Recipient —Xylem Water Solutions India Pvt. Ltd. |
GENERAL SERVICE DESCRIPTION
| 1. | | Testing services for Xylem products using IP test bed infrastructure in the Baroda plant |
TERM AND OPTION
| 1. | | Maximum Service Period — 23 months — Commencing on the Date of physical separation of Service Provider and Service Recipient. TSA starts when Xylem manufacturing operations move in to the new Service Recipient plant. Minimum service: As needed by Xylem India. |
|
| 2. | | The Hourly Costs are set forth below under Pricing & Payment Terms. |
|
| 3. | | Service Recipient will have the option to terminate this agreement at any time, with no additional make-whole fee as required by Section 11(b) of the Agreement, after the1st 12 months with 1 month advance written notice to the Service Provider |
|
| 4. | | This agreement cannot be extended beyond the maximum service period of 24 months after the Distribution date of Oct 31, 2011. |
1
SERVICES TO BE PROVIDED
1. | | Testing of Xylem products |
| a. | | Service Provider provides Service Recipient full access to the test bed and infrastructure to fully test pumps and other related products |
|
| b. | | Service Provider also provides tools, equipment and personnel to fully validate a product |
|
| c. | | Service Provider also fully tests the products per instructions from Service Recipient or its customers or its agents |
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| d. | | Service Provider provides full report(s) on the results of the test and performance of the products |
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| e. | | Service Provider personnel will take control of the products at the loading dock and transfer the products to the test bed, install them on the test bed, fully test the products, remove the products and package them and return as required by Service Recipient |
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| f. | | Service Recipient or its agents or its customers will have access to the products while they are being prepared for testing, while products are being tested and while the products are being processed for return to Xylem |
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| g. | | Service Recipient or its agents or its customers will have access to the control room in order to witness the test. |
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| h. | | Only Service Provider personnel are allowed to run the test and operate all tools, machinery and controls related to the testing of these products |
2. | | For any possible later delivery, the Service Provider shall notify Xylem in advance and both parties shall agree on an Extended Schedule for such delivery. If the delivery is still not made according to the Extended Schedule, the Service Provider shall pay $50/day as late delivery penalty, but not exceed the total test value. |
2
LOCATIONS
1. | | IP facility located at the following address; |
Plot No 731A, GIDC Savli, Manjusar, Savli Road.
Vadodara, Gujarat 391 770, India
PREREQUISITES/DEPENDENCIES
1. | | After the termination of this agreement, it may be necessary from time to time for the Service Provider, on behalf of the Service Recipient, to respond to inquiries made by customers or government authorities about Service Recipient’s financial statements and tax filings, including providing support for audits. In this event, the Service Provider will contact the Service Recipient and agree on an appropriate course of action and response. To the extent that Service Provider’s resources are to be used to respond to the inquiries, after the TSA ends, the Service Provider will be entitled to invoice the Service Recipient at the following rates per hour provided if assistance is needed under this section after 2012, the parties will renegotiate such rates in good faith; |
| a. | | Clerical — US Cost plus 2% - 10% |
|
| b. | | Professional — US Cost plus 2% - 10% |
|
| c. | | Management — US Cost plus 2% - 10% |
2. | | At the termination of this agreement, the Service Recipient will provide the necessary support at its own expense to transfer data to its own systems. The Service Provider will agree to provide training to the Service Recipient’s employees on the Service Provider’s premises or via conference call / web ex prior to the termination of the agreement. The Service Provider will not be required to send any of its employees to any other Service Recipient location. |
|
3. | | In the event of 3rd party claims against the Service Recipient which are unrelated to this agreement, the Service Recipient agrees to indemnify the Service Provider for any costs that the Service Provider may incur in the event that the 3rd party elects to also claim damages against the Service Provider because of their relationship with the Service Recipient. The Service Recipient also agrees to defend the Service Provider at its sole cost to the extent permitted to do so under Indian Law. |
TAX STATUS
1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in India |
|
2. | | Service Recipient — Payments made under the terms of this agreement will be tax deductible in India |
3
BILLING LOCATION
NOTICES
All correspondence with respect to this agreement should be sent to the Service Owners listed above with copies to the following;
1. | | Service Provider — Joanne Scalard |
1133 Westchester Ave, Suite 3000
White Plains, NY 10605
2. | | Service Recipient — Dan Kelly |
1133 Westchester Avenue, Suite 2000
White Plains, NY 10605
NOTICE REQUIREMENTS
| | | | |
| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
| | None required | | See Term and Option above |
4
PRICING & PAYMENT TERMS
1. | | The hourly fixed charge for testing services provided under this TSA will be INR Cost plus 2% - 10%. |
| a. | | Year 1 (2011) handling charges: 2% |
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| b. | | Year 2 (2012) handling charges: 5% |
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| c. | | Year 3 (2013) handling charges: 10% |
2. | | See attached spreadsheet for estimation of hours per pump model and types of tests required. |
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3. | | The agreed lead time for testing will need to be mutually agreed between both parties prior to acceptance of the Purchase Orders placed by Xylem India |
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4. | | All Invoices are payable in Indian Rupees (INR). |
|
5. | | Invoices will be prepared monthly and mailed to the service recipient via email or regular mail. |
|
6. | | The 1st invoice will be dated on the last day of the financial closing in December 2011 |
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7. | | Invoice payment terms are net 30 days from invoice date. |
|
8. | | Subsequent invoices will follow every 30 days as long as there is activity. If Service Recipient doesn’t use any testing services in any given month, Service Provider doesn’t have to provide an invoice. |
Xylem India — Baroda Testing Requirements
| | | | | | | | | | | | | | | | | | | | | | |
| | IP Test Bed | | XylemProduction Line Testing | |
| | Performance Test for 1 hour | | Set-up & | | | | NPSH Test | | Blue Tank | | Impeller | | | | | | | Electical panel | |
Product | | per testing standards | | Removal | | Test | | (optional) | | Test Bed | | Balancing | | | Hydro Test | | | logic test | |
| | | | | | | | | | | | | | | | | | | | | | |
| | Sampling method(eg 1 in 10) as decided by QA or Customer Request | | 1 | | 45M | | 30M / Point | | NA | | | 100 | % | | | 100 | % | | | | |
| | Sampling method(eg 1 in 10) as decided by QA or Customer Request | | 2 hours total | | 1H | | N/A | | NA | | | 1 | | | | 100 | % | | NA | |
| | Sampling method(eg 1 in 10) as decided by QA or Customer Request | | 1 | | 45M | | 30M / Point | | NA | | | 100 | % | | | 100 | % | | NA | |
| | Sampling method(eg 1 in 10) as decided by QA or Customer Request | | 2 hours total | | 1H | | N/A | | NA | | NA | | | | 100 | % | | NA | |
| | As required by Xylem (# of hours to be listed in the PO) | | 2 hours total | | per PO | | per PO | | NA | | NA | | | NA | | | NA | |
| | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | |
| | NA | | NA | | | | NA | | Sampling | | NA | | | | 100 | % | | NA | |
| | NA | | NA | | | | NA | | Sampling | | NA | | | | 100 | % | | NA | |
| | NA | | NA | | | | NA | | NA | | NA | | | | 100 | % | | NA | |
| | NA | | NA | | | | NA | | NA | | NA | | | | 100 | % | | NA | |
| | NA | | NA | | | | NA | | NA | | NA | | | NA | | | | 100 | |
| | NA | | NA | | | | NA | | NA | | NA | | | NA | | | NA | |
| | NA | | NA | | | | NA | | NA | | NA | | | | 100 | % | | | 100 | % |
| | NA | | NA | | | | NA | | NA | | NA | | | | 100 | % | | | 100 | % |
| | NA | | NA | | | | NA | | NA | | NA | | | | 100 | % | | | 100 | % |
| | NA | | NA | | | | NA | | NA | | NA | | | | 100 | % | | | 100 | % |
| | | | | | | | | | | | | | | | | | | | | | |
Comments (General) | | | | | | | | | | | | | | | | | | | | | | |
1. Standard test setups (e.g. basic couplings) | | | | | | | | | | | | | | | | | | | | | | |
2. No advanced testing (vibration, temperature, run-time, etc...) | | | | | | | | | | | | | | | | | | | | | | |
3. Assummes no problems that require tear-down and retest | | | | | | | | | | | | | | | | | | | | | | |
4. Assumes no special test-setup (e.g. seal pots, etc...) | | | | 2.00 | | | | 1 | | | | | | | | | | | | | | |
5. Special testing / teardown and rebuild / etc...billed at shop (TSA) rate | | | | | | | | | | | | | | | | | | | | | | |
5
Schedule AC1
ACCOUNTS PAYABLE, SUPPLIER
PAYMENT AND SALES & USE TAX
SERVICES
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, expect where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
|
Name | | Title | | Phone | | e-mail |
| | | | | | |
Kim Acker ITT Corporation | | ITT Shared Service Working Capital Manager | | (315) 568-7258 | | kim.acker@itt.com |
| | | | | | |
Elizabeth Webster Exelis Inc. | | Senior Business Analyst | | (315) 568-7850 | | elizabeth.webster@exelisinc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Accounts Payable, Supplier Payment and Sales and Use Tax Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Accounts Payable, Supplier Payment and Sales and Use Tax Services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | Sales and Use Tax Services — The Service Provider will provide: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • The Service Provider based on Sales and Use tax data received in a predefined form from the Service Receiver’s Business Units, will prepare the Sales and Use Tax Returns. A list of all valid Service Receiver Business Units is found in Attachment A. | | 720 Returns per Year | | | | | | |
|
| | | | • The Service Provider will file all required Sales and Use Tax Returns together with payments that are required. The Service Provider will send copies of the Returns to the appropriate Service Receiver Business Units. | | 720 Returns per Year | | | | | | Cost plus 2% - 10% per month for services and |
|
| | | | • The Service Provider, on receipt of phone calls and emails, will respond to routine inquiries and correspondence from the various jurisdictions. | | | | | | | | Cost plus 2% - 10%* per month for Vendor Cost |
|
| | | | • Taxware Configuration Support — The Service Provider on receiving Jurisdiction Change information from the Service Receiver will configure jurisdictional tax obligations. The Service Provider on receipt of a request from the Service Receiver will provide Use Tax information (via the ZUSE_TAX report) to the Service Receiver. | | | | | | | | |
|
SS-AP-SP -01 | | Accounts Payable and Supplier Payment Processing Services | | • Value Added Tax (VAT) Recovery Support — The Service Provider will review vendor invoices for VAT charges, and submit VAT included invoices to 3rd party (Meridian) for submission to VAT Taxing Authorities. Upon receipt of a VAT refund check from the Service Receiver’s 3rd party (Meridian), Service Provider will provide the funds to the Service Receiver’s Business Unit. | | | | | 18 | | | (*Includes 4.5% inflation for 2012 and 2013. Vendor Cost Charges cease after 18 months) |
| | | | | | | | | | | | |
| | | | Accounts Payable and Supplier Payment Vendor Master Data Maintenance: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • The Service Provider on receiving Service Receiver approved remit-to vendor set-ups and update requests submitted via the vendor portal, will utilize address standardization and duplicate checking to review and approve or reject the vendor request. If approved, the add/changed Vendor information will be updated in the vendor master within 1 hour between the hours of 8:00am and 5:00pm EST. | | | | | | | | |
|
| | | | • The Service Provider on receiving a Credit Reference Request form, will forward the request to the Service Provider’s Banking partner (Citibank) where they process the request. | | | | | | | | |
|
| | | | • The Service Provider after receiving electronic banking details from the Service Receiver or their Vendor, adds all Banking Details. The Service Provider requires complete (per banking requirement | | | | | | | | |
2
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | | | Service | | |
| | Service | | | | BAU Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | instructions) electronic banking details be sent to the Vendor Administrator, and will be processed within 48 hours. | | | | | | | | |
|
| | | | • The Service Provider reserves the right to be the sole owner and administrator of Master Programs, Tables, Data, and Application Security and Access controls will as necessary get joint approval from all Service Receivers for those proposed changes that will impact another Service Receiver. | | | | | | | | |
| | | | | | | | | | | | |
| | | | In addition, the Provider will provide the following services: Complete SAP Month End jobs and reports to support postings. | | | | | | | | |
| | | | | | | | | | | | |
|
| | | | Accounts Payable and Supplier Payment Document Management and Processing: | | | | | | | | |
|
| | | | • The Service Provider will pick up mail from the Service Receiver’s Seneca Falls Post Office Box. | | 159,878 Documents per Year | | | | | | |
| | | | • The Service Provider on receiving incoming documents (e.g., mail, fax, non-Service Receiver email) from the Service Receiver or Service Receiver’s Suppliers, are opened, reviewed, and scanned into SAP within 1 business day, and are indexed within 2 business days. Priority documents are indexed within 1 business day. The Service Provider’s Document Processing and Help Desk Teams determine priority. Upon completion of indexing, the documents route to either the Check Request portal for further input by the Service Receiver or on to Document Processing for matching by the Service Provider. | | | | | | | | |
|
| | | | • Non-compliant workflow handling — Accounts Payable document received by the Service Provider, which does not contain sufficient information to be indexed, is routed to the Service Receiver for Non-Compliant Workflow review. The Service Receiver must provide direction to the Service Provider prior to any additional processing. | | | | | | | | |
|
| | | | • Duplicate Checking — The Service Provider for each Accounts Payable document received compares it to previously received and processed documents to ensure no duplicate invoices are processed, and will delete duplicate as necessary. | | | | | | | | |
|
| | | | • The Service Provider will store all Service Receiver’s Invoices and attachment information onsite and off-site with an external document storage vendor (Iron Mountain). | | | | | | | | |
| | | | | | | | | | | | |
| | | | Accounts Payable and Supplier Payment Document Processing: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • The Service Provider will for all Purchase Order related invoices either 2 or 3 way match them. Any | | 241,547 Documents | | | | | | |
3
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | | | Service | | |
| | Service | | | | BAU Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | documents found by the Service Provider having exceptions or needing approvals, are parked for review by the Service Receiver, all matched documents are posted. | | per Year | | | | | | |
|
| | | | • The Service Provider receives electronic documents via interface from the Service Receiver or an internal business group within Provider. Documents are received and posted automatically unless an exception exists. A combination of one or more of these components: PO, tax review, and an Accounts Payable document can be received from the Service Receiver or an internal business group within Provider. The Service Provider will retain all hard copy invoices for DCAA audit requirements. | | 84,587 Documents per Year | | | | | | |
|
| | | | • For Service Receiver’s Business Units that cannot support foreign currency payments through Receiver’s Purchase Order systems, the Service Provider requires additional processing prior to payment. Invoices received in a currency other than USD and CAD require an update to the Purchase Order prior to invoice posting. The Service Provider will provide the Service Receiver the converted USD or CAD value, so that the Purchase Order can be updated to match the provided amount. | | | | | | | | |
|
| | | | • The Service Provider determining any Accounts Payable document that does not pass the 2 or 3 way match or requires approval, must be parked for review by the Service Receiver. | | | | | | | | |
|
| | | | • The Service Provider on receiving returned ‘parked’ documents from the Service Receiver, will: | | | | | | | | |
| | | | • Process the returned corrective actions for each ‘parked’ document, specified by the Service Receiver. The Service Receiver must review each ‘parked’ document. | | | | | | | | |
| | | | • Review the directions provided by the Service Receiver and either post, delete, delete and recreate, or re-park the document based on the comments provided by the Service Receiver and the ability to match the document | | | | | | | | |
|
| | | | • No item in the processing queue should remain in the queue greater than 5 business days. On a daily basis the processing team will also work priorities based on status and due date. | | | | | | | | |
|
| | | | • The Service Provider will review upon receipt of a One-Time Vendor check request submitted via the check request portal from the Service Receiver, will be reviewed by the Service Provider, and sent to the Service Receiver’s approver regardless of approval limit. | | | | | | | | |
|
| | | | • The Service Provider on receiving Stop Payment and Void notifications from the Service Receiver’s bank, will process Stop payments and voids within SAP (in conjunction with Treasury processing with the bank) and Invoice reversals when necessary. | | 521 Requests per Year | | | | | | |
| | | | | | | | | | | | |
4
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | | | Service | | |
| | Service | | | | BAU Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Accounts Payable and Supplier Payment Vendor Payment Processing: | | 1,368 Payment Runs per Year | | | | | | |
| | | | | | | | | | | | |
| | | | • The Service Provider will execute Payment runs on Mondays, Wednesdays, and Fridays (excluding USA and Canadian holidays) at 8:00am EST, for those invoices, which have reached to their Due Dates, and transmit Payment file to the Service Receiver’s Bank. | | | | | | | | |
|
| | | | • The Service Provider will review any exceptions from the payment process, and will update the system accordingly. | | | | | | | | |
|
| | | | • The Service Provider on receipt of a Vendor Refund request from the Service Receiver, or a returned payment from the Post Office, will process them appropriately | | | | | | | | |
| | | | • The Service Provider on receipt of an Emergency request, will provide to the Service Receiver Emergency payment services. These services are processed from Seneca Falls, between 1:00pm and 2:00pm EST daily excluding USA/Canadian Holidays. All overnight instructions are to be provided in advance. This service should be reserved for true emergencies only based on the urgency of the transaction (shut-offs which severely impact business operations) subject to approval by Service Provider. Emergency Check requests received by the Service Provider after 2:00pm EST are subject to additional charges. | | | | | | | | |
|
| | | | • The Service Provider will process Intercompany Payments twice each month. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Accounts Payable and Supplier Payment Help Desk Processing — The Service Provider will provide Help Desk services to the Service Receiver: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • The Service Provider will receive inquiries via Issuetrak from the Service Receiver or their Vendors are received and recorded centrally. The Service Provider will create Tickets, assign priority and will be resolved by the Service Provider Help Desk staff or appropriate resources. | | 4,376 Internal User Inquiries per Year | | | | | | |
| | | | • The Service Provider will receive approved User ID requests through Issuetrak from the Service Receiver, and will update the appropriate user access information necessary to provide user access. | | | | | | | | |
| | | | • The Service Provider will provide access to applications through user request form(s) submitted by Service Receiver via Service Provider P2P Help Desk tickets for authorized service receiver users. Service Provider will maintain and reset SAP user passwords and application security through Provider P2P Help Desk requests. Service Provider will monitor and restrict unauthorized access to source code and data. User add/update/delete requests will be completed within three (3) business days of receipt of complete, approved form. | | 176 Requests (Adds, Deletes, and Updates) per Year | | | | | | |
| | | | • Tickets are assigned a priority of High, Medium and | | | | | | | | |
5
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | | | Service | | |
| | Service | | | | BAU Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Urgent. High tickets are resolved within 1 business day, and Medium tickets are resolved within 2 business Days. Urgent priority tickets are responded to within 1 hour, during normal Service Provider business day. Tickets classified as User set-ups and others are completed within 3 days. The Service Provider will receive approved User ID requests through Issuetrak from the Service Receiver and will update the appropriate user. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Accounts Payable and Supplier Payment Reporting and Processing: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Daily Reporting — The Service Provider will continue to provide any daily reports currently provided to the Service Receiver automatically through email or SAP inbox. | | 11 Postings per Business Unit per Month (month-end processing) | | | | | | |
| | | |
• Month-End Processing — All transactions posted throughout the month are accounted for at month end and updates sent to the Service Receiver’s Business Units for posting on their ledger. Reports are sent to Service receiver via an email or SAP inbox. | | | | | | | |
|
| | | | • Year-End Processing — All parked documents as of 12/31 are completed and recreated in the new fiscal year via an electronic message. | | | | | | | | |
|
| | | | • 1099’s — Service Provider will consolidate all transactions posted against vendors labeled as 1099 vendors throughout the year for 1099 issuance and filing. Service Receiver must continue to provide any non SAP 1099 data to the Service Provider and review and obtain W-9 for all One Time Vendor requests for 1099 compliance. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Accounts Payable and Supplier Payment Audit Support: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • The Service Provider will continue to provide existing reporting, invoice copies, and payment information (in conjunction with Treasury) upon audit request. Service Receiver will be responsible for transactions for which Service Provider systems are not the system of record. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide application support services for P2P Delivery Environment, which consists of SAP, Vendor Portal, Taxware, OpenText, and Interface Infrastructure MQ and XI (MQ support is only on Provider’s MQ): | | | | | | | | |
SS-AP-SP -02 | | P2P Delivery Environment Application Support Services | |
• P2P Delivery Environment Support & Maintenance — Service Provider will monitor incident resolution requests; and recommend and implement incident resolution. Service Provider will identify and communicate breaks in application, develop solution to address break, and implement fixes to resolve | | 534 SAP Users
241,547 Invoice Postings per Year | | | | | | |
6
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | | | Service | | |
| | Service | | | | BAU Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | break. Service Provide reserves the right to charge time and material for a Service Receiver initiated break which requires greater than 8 hours to resolve. Service Provider will maintain production batch schedule, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes; and monitor and maintain application administration. Service Provider will provide SAP Basis support, development support for the P2P Delivery Environment, and configuration management in support of business as usual activities (excludes enhancement requests by Service Receiver). Requests for support and maintenance will be submitted and tracked via Service Provider Help Desk ticket. Service Provider will publish scheduled down time which will allow for normal maintenance of the P2P environment including operating system upgrades; database maintenance, and other tasks required in order to keep environment running efficiently. Ad-Hoc down time will be communicated to Service Receiver with 3 business days advance notice where possible. | | 44,022 New Purchase Orders Created per Year | | | | | | |
|
| | | | • P2P Delivery Environment Testing Support - Support of Receiver requested testing cycles are included in services during the TSA with the following exceptions to be treated as supplemental services and charged via Time and Materials Based on Additional Pricing Section: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Testing requiring a client refresh more than twice a year. | | | | | | | | |
|
| | | | • Test requiring run and verification of a full month-end close where Provider and Receiver are not in consensus that the change has an impact to month-end close. | | | | | | | | |
7
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 3% (such activity, including any such 3% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
8
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
SS-AP-SP -03 | | Accounts Payable and Supplier Payment & P2P Delivery Environment Migration | |
• Support of data extraction requests from the Service Receiver
• Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, and current state functional data mapping | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
SS-AP-SP -04 | | Accounts Payable and Supplier Payment & P2P Delivery Environment Knowledge Transfer | |
• Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to Accounts Payable and Supplier Payment; Sales and Use Tax; and P2P Delivery Environment services | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to Accounts Payable and Supplier Payment Processing by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
9
LOCATIONS
Services are initially provided from Seneca Falls, USA to other USA and Canada locations.
PREREQUISITES/DEPENDENCIES
• | | If Service Receiver or their Supplier(s) provides inaccurate information to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear extraordinary cost and external fees incurred to rectify the issue. |
|
• | | The Service Receiver, will strive to see that all invoices sent by their Suppliers are sent directly to Seneca Falls and must reference a valid Purchase Order number (where applicable), in order for the Service Provider to meet existing Service Levels. |
|
• | | Any external fees associated with late returns due to the Service Receiver missing these requirements (3 bullets below) is the responsibility of the Service Receiver |
|
• | | The Service Receiver will furnish to the Service Provider relevant and accurate Sales and Use tax data by the end of the second week after each month end closing or the 10th of the month, whichever comes first. |
|
• | | The Service Receiver will be responsible to register with appropriate Taxing Authorities for any new locations (Business Units). The Service Receiver will ensure that the applicable tax registration information will be provided to the Service Provider in a timely fashion. |
|
• | | The Service Receiver will be responsible for updating and maintaining any changes with existing registrations with Taxing Authorities. Notification of changes will be provided to the Service Provider, if applicable. |
|
• | | The Service Receiver is required to ensure accuracy of the vendor master records used in the transactions including: address, and terms from the vendor master or Purchase Order. The Service Provider is responsible for vendor remit to maintenance and accuracy. |
|
• | | The Service Receiver is responsible for the cost and outstanding liabilities of any additional Service Receiver location, not found in Attachment A, prior to the Service Provider providing services. |
|
• | | Service Receiver will maintain the interfaces documented in Attachment B. |
|
• | | Service Receiver must have one of following the ERP systems active and maintained along with associated interfaces for the duration this agreement is in effect: Order Management System (OMS) and Infinium. |
10
• | | Service Receiver must have MQ Series active and maintained for the duration this agreement is in effect. |
|
• | | Service Receiver will support testing as required for changes implemented by Service Provider for BAU enhancements or where mandated by any 3rd party vendor support, e.g. SAP. Where enhancements require extensive testing by the Service Receiver, Service Provider will get approval from Service Receiver. |
|
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
11
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
The P2P Delivery Environment scheduled downtime will be Mondays and Tuesdays from 10:00 PM to 3:30 AM ET and Sundays from 1:00 AM to 8:00 AM ET.
Service Provider P2P Help Desk support is available 8:00 AM — 5:00 PM ET Monday through Friday except for holidays. Items are assessed for priority within one (1) hour of receipt. Barring circumstances outside of Service Provider’s control, urgent priority items are addressed within one (1) hour. High priority items will be responded to within one (1) business day and medium priority within two (2) business days. Priority is assessed by the helpdesk staff with direction from Service Receiver.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
12
Attachment A
The Service Provider will perform services on behalf of the Service Receiver, to the following Service Receiver Business Units:
| | | | |
Pre-day 1 | | | | |
Company Codes | | Company name | | City |
1005 | | | | Fort Wayne |
| | | | |
1010 | |
| | Clifton |
| | | | |
1018 | | | | Seneca Falls |
| | | | |
1160 | |
| | Reston |
| | | | |
1165 | | | | Van Nuys |
| | | | |
1170 | | | | McLean |
| | | | |
1180 | | | | Roanoke |
| | | | |
1185 | | | | Rochester |
| | | | |
1186 | | | | Rochester |
| | | | |
1190 | |
| | Colorado Springs |
| | | | |
1191 | | | | Colorado Springs |
| | | | |
1195 | | | | Colorado Springs |
| | | | |
1198 | | | | Colorado Springs |
| | | | |
1199 | |
| | Colorado Springs |
| | | | |
1200 | | | | Charleston |
NOTES:
1) | | All times noted are U.S. Eastern Time Zone |
|
2) | | Hours quoted are business hours (i.e. Monday — Friday excluding local Holidays) only, excludes Saturday and Sunday |
|
3) | | A “business day” equals 24 hours |
13
ATTACHMENT B
| | | | | | | | |
Interface Name | | Business Purpose | | Source | | Destination | | Frequency |
Vendor | | Central Vendor Master Maintenance | | Service Provider | | Service Receiver | | Real-time |
| | | | | | | | |
Purchase Order | | Purchase Order add, change, delete | | Service Receiver | | Service Provider | | Real-time |
| | | | | | | | |
Receipts | | Receipt posting and reversals | | Service Receiver | | Service Provider | | Real-time |
| | | | | | | | |
Invoice Posting | | Invoice posting and reversals | | Service Provider | | Service Receiver | | Real-time |
| | | | | | | | |
Invoice Payment | | Payment posting and reversals | | Service Provider | | Service Receiver | | Real-time |
| | | | | | | | |
Month End Reconciliation: | | | | | | |
| | | | | | | | |
ME_APRECLS | | ME A/P trade reclass | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_FCREVAL | | ME Foreign Currency revaluation | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_HCR | | ME Headquarter cash reclearing | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_ICRECFX | | MW Intercompany FX reclass | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_ICRECLS | | ME Intercompany Payables reclass | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_OCR | | ME Uncleared Cash reclass | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_SMLDIFF | | ME Small Difference balancing | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_SSF | | ME Shared Service Fee — P2P | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_SSFEBUY | | ME Shared Service Fee — eBuyITT | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_TAXRCLS | | ME Sales & Use tax reclass (for self-assessed tax) | | Service Provider | | Service Receiver | | Month End |
| | | | | | | | |
ME_VDPFX | | MW Vendor down payment | | Service Provider | | Service Receiver | | Month End |
14
Schedule AC2
eBuyITT INVOICE PROCESSING
SERVICES
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, expect where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Philip Galluzzi ITT Corporation | | Manager, TDS Business Relationships & Corporate Travel | | (386) 446-6160 | | phil.galluzzi@itt.com |
| | | | | | |
Joe Daniel Exelis Inc. | | TSA Manager | | (703) 338-3405 | | joe.daniel@exelisinc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform eBuyITT Invoice Processing Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide eBuyITT Invoice Processing Services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • eBuyITT Invoice Review — The Service Provider will receive designated invoice submissions from the Service Receiver’s eBuyITT enabled Suppliers (via EDI transaction or manual entry) and prep invoices and feed the submitted invoices to Perfect Commerce. The Service Provider will use the daily invoice feeds from Perfect Commerce to prep invoices for financial back office operations. | | 8,418 Hard Copy Invoices Annually* / 34,693 Invoices Annually | | | | | | |
| | | | • eBuyITT Exception Handling and Resolution — The Service Provider will reconcile and re-validate invoices flagged with validation errors. Once the invoice is validated, the Service Provider will process it as stated above. Mismatched invoices will not be paid without resolution. | | 2,800 Transactions Annually | | | | | | |
| | | | • Invoice Recording & Payment Processing — Service Provider will send the balanced invoices to an internal business unit within the Service Provider, on a daily basis, for additional Accounts Payable recording and payment processing for the Service Receiver. | | 8,418 Hard Copy Invoices Annually* / 34,693 Invoices Annually | | | | | | |
SS-eBuyITT- -01 | | eBuyITT Invoice Processing Services | | • Vendor File Maintenance — The Service Provider will receive vendor master data for new vendor setup from an internal business unit to perform Vendor File Maintenance. | | As Needed Basis | | | 18 | | | Cost plus 2% - 10% per month |
| | | | • Tax Exempt Certificate File Tax Exempt Certificate File Maintenance — The Service Provider will receive Service Receiver Supplier’s tax exempt vendor certificates from an internal business unit to maintain tax exempt master file. | | 8,418 Hard Copy Invoices Annually* / 34,693 Invoices Annually | | | | | | |
| | | | • Cost Distribution Services — Service Provider will use validated invoices as documented above to provide Service Receiver a cost distribution file transmitted via FTP and/or email, or transmitted to an internal business unit data and centralized tax services via the current Purchase to pay distribution process to all Service Receiver’s business units that are currently on Purchase to Pay. The Service Provider will provide cost distribution and taxability indicators, per agreed frequency to the Service Receiver’s business units that are not currently supported by the Shared Services Accounts Payable (P2P) process). | | As Needed Basis | | | | | | |
| | | | • eBuyITT Aged-Invoice Workflow Notification — Service Provider will perform routine communication of aged open invoices requiring Service Receiver triage and action. | | As Needed Basis | | | | | | |
2
| | |
* Note: | | The BAU transaction volume for hard copy invoices, and not the total invoice volume (i.e., both electronic and hard copy), will be used as the pre-distribution date baseline to calculate changes in service volumes (plus or minus 10%) as defined in the next section. |
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes (e.g., Benefits provider change) are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
3
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
SS-eBuyITT-02 | | eBuyITT Invoice Processing Services Migration | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | Time and Materials Based on Additional Pricing Section |
| | • Support of data extraction requests from the Service Receiver | |
| | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, and current state functional data mapping | |
| | | | | | |
SS-eBuyITT-03 | | eBuyITT Invoice Processing Services Knowledge Transfer | | Service Provider will provide the following knowledge transfer services: | | Time and Materials Based on Additional Pricing Section |
| | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to eBuyITT services | |
Supplemental Services
For requests for supplemental services relating to eBuyITT Invoice Processing by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
4
LOCATIONS
Services are initially provided from Palm Coast, FL USA to other USA locations.
PREREQUISITES/DEPENDENCIES
| • | | Service Receiver will maintain current Cost Distribution data delivery methodologies (e.g., FTP drop site/email attachment receipt). |
|
| • | | If Service Receiver or their suppliers provides inaccurate information to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
| • | | Service Receiver must actively be engaged on the GSCS Service Agreement from Global Supply Chain Services (GSCS) and utilize Perfect Commerce as the eProcurement platform for the duration this agreement is in effect. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
5
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
SCHEDULE AC3
P-CARD TRANSACTION PROCESSING
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Philip Galluzzi | | Manager, TDS Business | | (386) 446-6160 | | phil.galluzzi@itt.com |
ITT Corporation | | Relationships & Corporate Travel | | | | |
| | | | | | |
Joe Daniel | | TSA Manager | | (703) 338-3405 | | joe.daniel@exelisinc.com |
Exelis Inc. | | | | | | |
GENERAL SERVICE DESCRIPTION
Service Provider will perform P-Card Transaction Processing Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | Provide P-Card Transaction Processing Services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • P-Card Invoice Review — The Service Provider will receive a notification and data file from US Bank once monthly containing transaction details and Company information for Service Receiver’s P-Card holders. In addition, the Service Provider will receive from an internal business unit an authorization to proceed with the P-Card File download. The Service Provider will review the file, format data for financial processing, and validate invoices for completeness and accuracy. The Service Provider will flag invoices with validation errors. The Service Provider will use booked AP invoices to generate proprietary data files to be sent via email to Service Receiver’s Treasury Department for payment settlement. | | 410 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
SS-PCard Processing-01 | | P-Card Transaction Processing Services | | • P-Card Exception Handling and Resolution — The Service Provider will reconcile and re-validate invoices flagged with validation errors. Once the invoice is validated, the Service Provider will process it as stated above. Mismatched invoices will not be paid without resolution. For processing credits, the Service Provider will insure that management accounts have monthly debit balances prior to transmission to Service Receiver’s Treasury Department. If a management account is received as a zero or credit balance, the Service Provider will remove credit transactions from being processed in ascending order until the management account reflects a debit balance. The Service Provider will communicate the removed credits to the internal business unit for resolution. | | 130 Transactions Annually | | | 18 | | | Cost plus 2% - 10% per month |
| | | | | | | | | | | | |
| | | | • P-Card Cost Distribution — The Service Provider will use validated invoices as documented above to provide Service Receiver a Cost Distribution file transmitted via File Transfer Protocol (FTP) and/or email. | | 21 Transactions per Month | | | | | | |
| | | | | | | | | | | | |
| | | | • P-Card File Maintenance — The Service Provider will perform file maintenance based on internal business unit approval for new and/or changes to P-Card holders. Only valid, internal business unit-approved cardholder transactions are processed. Three (3) business days prior notice is required to maintain P-Card file. | | As Needed Basis | | | | | | |
2
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
3
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
| | | | • Support of data extraction requests from the Service Receiver | | |
| | | | | | |
SS-PCard Processing-02 | | P-Card Transaction Processing Migration | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, and functional data mapping | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
SS-PCard Processing-03 | | P-Card Transaction Processing Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to P-Card Transaction Processing services | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
Supplemental Services
For requests for supplemental services relating to P-Card Transaction Processing by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
4
LOCATIONS
Services are initially provided from Palm Coast, FL, USA to other USA locations.
PREREQUISITES/DEPENDENCIES
| • | | If Service Receiver, or their Supplier(s), provides inaccurate information to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Service Receiver, in a separate and independent agreement, must utilize US Bank as the P-Card supplier for the duration this agreement is in effect. |
|
| • | | Service Receiver must actively be engaged on the GSCS Service Agreement from Global Supply Chain Services (GSCS) for the duration this agreement is in effect. |
|
| • | | Service Receiver must maintain current Cost Distribution data delivery methodologies (e.g., FTP drop site/email attachment receipt) and payment settlement interface (Treasury) for the duration this agreement is in effect. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
5
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
| | | | | | | | | | | | |
Additional Pricing Rates (All in USD) | | | | |
|
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
SCHEDULE AC4
TELECOM INVOICE PROCESSING
SERVICES (TAPS)
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Philip Galluzzi ITT Corporation | | Manager, TDS Business Relationships & Corporate Travel | | (386) 446-6160 | | phil.galluzzi@itt.com |
| | | | | | |
Randy McElvain Exelis Inc. | | Director, Enterprise Infrastructure Operations | | (260) 451-1353 | | randy.mcelvain@exelisinc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Telecom Invoice Processing Services (TAPS), for Long Distance Voice and Data Circuitry, for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Telecom Invoice Processing (TAPS) Services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • TAPS supplier statements — The Service Provider will receive Service Receiver’s current Primary Telecom Service Supplier statements monthly. The statements are transmitted via EDI, or entered manually via paper statements, to the Service Provider. To produce balanced TAPS statements, the Service Provider will perform various validation and duplication protection routines with criteria including Master Control Number, Account number, and AT&T Statement numbers. Only total current charges are recognized in the TAPS system for processing each month.
| | 2,700 Transactions Annually | | | | | | |
SS-TAPS-01 | | Telecom Invoice Processing Services (TAPS) | | • TAPS Exception Handling and Resolution - Service Provider will reconcile accounts that failed validation. The Service Provider will make commercially reasonable efforts to gain resolution from the Service Receiver, to produce resolved accounts that are ready for financial processing. Accounts that fail validation are not paid without resolution.
| | 90 Transactions Annually | | | 9 | | | Cost plus 2% - 10% per month |
| | | | • Invoice Recording & Payment Processing — Service Provider will send the balanced invoices to an internal business unit within the Service Provider, on a monthly basis, for additional Accounts Payable recording and payment processing for the Service Receiver.
| | 2,700 Transactions Annually | | | | | | |
| | | | • TAPS Cost Distribution — The Service Provider will transmit to the Service Receiver a Cost Distribution file from the processed validated Statements, Service Provider will transmit this file via FTP and/or email to the Service Receiver.
| | 27 Transactions per Month | | | | | | |
| | | | • TAPS Customer File Maintenance — The Service Provider will perform Customer File Maintenance after receiving a Change Request from the Service Receiver. Only valid, ITT Customer accounts and Statements are processed. Three (3) business days prior notice are required to maintain the Customer file. | | 45 Transactions Annually | | | | | | |
2
Service Volumes Greater or Less Than Observed Pre-Distribution
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented in this agreement |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
3
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
SS-TAPS-02 | | Telecom Invoice Processing (TAPS) Migration | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include:
| | Time and Materials Based on Additional Pricing Section |
| | • Support of data extraction requests from the Service Receiver
| |
| | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes and functional data mapping
| |
| | | | | | |
SS-TAPS-03 | | Telcom Invoice Processing (TAPS) Knowledge Transfer | | Service Provider will provide the following knowledge transfer services:
| | Time and Materials Based on Additional Pricing Section |
| | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to Telecom Invoice Processing (TAPS) services | |
Supplemental Services
For requests for supplemental services relating to Telecom Invoice Processing Services (TAPS) by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
4
LOCATIONS
Services are initially provided from Palm Coast, FL, USA to other USA locations and select EU and Asia locations.
PREREQUISITES/DEPENDENCIES
|
|
|
|
|
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
• | | If Service Receiver, or their Supplier(s), sends inaccurate data to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
• | | Service Receiver must actively be engaged on the Accounts Payable and Supplier Payment TSA for the duration this agreement is in effect. |
|
• | | Service Receiver must actively be engaged in the circuitry configuration and inventory control of their networks and have Subject Matter Experts (SME) available to assist with statement processing discrepancies. |
|
• | | Service Receiver, in a separate and independent agreement, must utilize AT&T as the telecommunication data vendor. |
|
• | | Service Receiver will maintain current Cost Distribution data delivery methodologies (e.g., FTP drop site/email attachment receipt). |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
5
If to the Service Receiver:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
| | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
SCHEDULE AC5
U.S
ACTIVE SALARIED ELIGIBLE
EMPLOYEES MEDICAL, PHARMACY
AND DENTAL PROGRAM
Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters and general inquiries regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
|
ITT Corporation | | Mgr, Benefits | | | | |
Deborah Macchia | | Planning and | | | | |
| | Administration | | (914) 304-1729 | | Deb.macchia@itt.com |
| | | | | | |
Lisa Munoz | | Benefits Analyst | | (914) 304-2026 | | Lisa.munoz@itt.com |
| | | | | | |
Thomas Hickey | | Manager, Benefits, | | | | |
| | Financial Reporting | | | | |
| | And Administration | | (914) 641-2077 | | Thomas.hickey@itt.com |
| | | | | | |
Service Recipient’s Contact | | | | | | |
| | | | | | |
Exelis Inc. | | Director of Global | | (703) 790-6385 | | Bill.bonk@exelisinc.com |
Bill Bonk | | Benefits | | | | |
| | | | | | |
John Brown | | Manager of Benefits | | | | |
| | Administration | | (631) 630-5071 | | John.Brown@exelisinc.com |
PARTIES TO THE AGREEMENT
Service Provider: ITT Corporation — White Plains, NY
Service Recipient: Exelis Inc. — White Plains
TERM
Services provided hereunder shall terminate December 31, 2013; provided that for the avoidance of doubt the coverages provided hereunder and described below only apply to Claims (as defined herein) made by Service Recipient’s Covered Employees (as defined herein) and incurred on or before December 31, 2011.
GENERAL SERVICE DESCRIPTION
Service Provider currently provides active medical, pharmacy(Rx) and dental administration for coverages provided through Empire and Anthem (medical), Medco(Rx), MetLife(dental) and SHPS (FSA) (Empire, Anthem, Medco, MetLife and SHPS collectively, the “Vendors”) for its U.S. Active, Salaried, Eligible Employees (“Covered Employees”). Service Provider shall keep the current contracts with the Vendors and the ITT CORPORATION SALARIED MEDICAL AND DENTAL PLAN ( ) and the ITT Salaried Medical Plan and Salaried Dental Plan General Plan Terms (collectively, the “Plans”) and all coverage thereunder in full force through December 31, 2011 for Service Recipient’s Covered Employees. All claims of Service Recipient’s Covered Employees made under the Plans and incurred on or prior to December 31, 2011 the (“2011 Plan Year”) will be adjudicated in accordance with the current contract and Service Provider will continue to take such actions on behalf of Service Recipient’s Covered Employees as if such employees are employees of Service Provider.
All medical, dental, pharmacy and FSA claims of Service Recipient’s Covered Employees made under the Plans (the “Claims”) will be paid by the Vendors on behalf of the Service Provider. Service Recipient will pay Service Provider for coverage based on 2011 budget premium rates previously set for the calendar year 2011 and described in the “Pricing” section below. Service Recipient will pay Service Provider monthly premium payments for this service, for any full or partial months, based on actual enrollment for the months covered post-spin using enrollments as of the first (1st) calendar day of the month, commencing on the day after the Distribution Date. Service Recipient will prepare and deliver to Service Provider a monthly self bill containing cost breakdown by business unit and plan tier as set forth on Attachment A, within five (5) Business Days after the beginning of each calendar month. The Service Recipient will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s employees covered, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request.
2
Service Provider will retain responsibility for executing funding of Claim payments and eligibility management with Vendors through December 31, 2013.
Service Provider will conduct a Headcount True-Up (as defined below) of the monthly premiums and establish an Incurred But Not Reported (“IBNR”) claims reserve for Claims incurred prior to December 31, 2011 date, but paid after that date, and conduct a reconciliation of such reserve. See “Headcount True-Up” and “IBNR Reconciliation” sections under Additional Pricing for details.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below or described above (collectively, the “Services”).
| • | | Monthly Premium billing. |
|
| • | | Monthly administrative services billing (for administrative services billed on an hourly basis. See Additional Pricing section for Hourly Rates). |
|
| • | | See General Service Description for a description of payments and billing hereunder. See Pricing for a description of the Headcount True-Up (as defined below) and reconciliation for IBNR (as defined below) Claims. |
|
| • | | Claims processing |
| • | | All Vendor Claims process will remain unchanged from the process as used during the 12-month period prior to the Distribution Date. |
|
| • | | The Claims appeal process will not change from the process as used during the 12-month period prior to the Distribution Date. Empire/Anthem/Medco, MetLife and SHPS will handle all appeals as provided under the Employee Retirement Income Security Act. Once all such appeals have been exhausted, escalations will be handled by Service Provider. |
|
| • | | Service Provider will pay all Claims incurred during the 2011 Plan Year. |
| • | | All eligibility adjustments (adding dependents, new hires, ect.) will be handled by local Service Recipient HR through the Infinium interface. |
|
| • | | The Service Recipient may add or remove employees/dependants to coverage in accordance with the terms of the Plans, generally upon a qualifying event, new hire or termination. These rules will be the same rules in effect immediately prior to Distribution Date and will remain in effect until January 31, 2012. |
|
| • | | Manual adjustments to eligibility will be handled directly with the Vendors by authorized Service Recipient local HR. These adjustments will be one off type adjustments that cannot be made through Infinium due to timing. |
3
| • | | All file transmissions to Vendors will be handled by the Exelis Inc. Fort Wayne Shared Service team under the HR/Payroll/Benefits Transition Services Agreement. |
|
| • | | All files normally maintained manually by the Service Recipient local HR departments during the twelve (12) month period prior to the Distribution Date will remain unchanged. |
|
| • | | COBRA qualifying events notices will be handled by SHPS. Service Recipient Local HR department will notify SHPS of termination of employment (as is the current practice in the twelve (12) months prior to Distribution Date). SHPS will provide election notice to Covered Employees with appropriate coverages. There is a separate Letter of Intent with SHPS, attached as Attachment B. |
| • | | All Covered Employee Claims made under the Plans and incurred for the 2011 Plan Year will be paid by Service Provider. |
|
| • | | Vendor administrative service charges for the 2011 Plan Year will be paid by Service Provider. |
|
| • | | Empire and MetLife maintain bank accounts which Service Provider funds daily to pay claims. Each Vendor will separate claims paid by claims incurred date. |
|
| • | | Service Provider will pay all Medical and Dental Claims incurred for the 2011 Plan Year, but submitted for payment after the end of the 2011 Plan Year but no later than allowed under the terms of the applicable Plan. |
|
| • | | MEDCO invoices bi-weekly for claims paid. Service Provider will pay for all MEDCO claims incurred for the 2011 Plan Year. |
PREREQUISITES/DEPENDENCIES
Service Recipient Responsibilities
| • | | Service Recipient will provide accurate and timely employee enrollments via Infinium. |
|
| • | | Service Recipient will research eligibility issues as needed. |
|
| • | | In case of inaccurate data sent to Service Provider it will be the responsibility of the Service Recipient to rectify any problems and assessments incurred. |
|
| • | | Local Human Resources/Benefits departments will support Covered Employees. |
4
BILLING LOCATION
Service Recipient will provide Service Provider a self billed invoice and payment to their address set forth below. The bill will cover all charges for Services under this Schedule provided by Service Provider. The invoice will contain the number of enrolled employees per tier per coverage, as set forth in Schedule A. A detailed list of Covered Employees will be provided by the Service Provider upon reasonable request of the Service Recipient. All administrative functions handled by the Service Provider in the twelve (12) month period prior to the Distribution Date are contained in the fee structure set forth below. The Service Provider and Service Recipient agree to negotiate in good faith for any additional services related to the Service provided hereunder that are outside the normal course of business.
SERVICE LEVEL
The Service Provider will provide the same service level to the Service Recipient as it provides to its Covered Employees.
NOTICE REQUIREMENTS
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Recipient:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
Termination notices are not required.Service Provider will pay Claims incurred during the 2011 Plan Year, during the period from November 1, 2011 through December 31, 2013 with no
5
further premium billed to the Service Recipient. Pursuant to the terms of the Plans there is a twenty-four (24) month Claim filing limit.
PRICING
In addition to the costs specifically set forth below, Service Recipient shall also pay all routine business travel expenses relating to such Services. The below table contains the monthly premium rates the Service Provider shall charge. The Service Recipient will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s Covered Employees, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request. Each business unit has been banded 1 through 5. Depending on the assigned band the appropriate budget amount is charged to that business unit. The amounts in the table are per employee per month, by plan and coverage tier. See “General Service Description” for further detail on payment and billing for the monthly premium payments.
6
Medical and Pharmacy Premium
| | | | | | | | | | | | |
| | Basic |
Rating | | Employee | | Employee | | |
Band | | Only | | +1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
| | | | | | | | | | | | |
| | Enhanced |
Rating | | Employee | | Employee | | |
Band | | Only | | + 1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
| | | | | | | | | | | | |
| | EPO |
Rating | | Employee | | Employee | | |
Band | | Only | | +1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
| | | | | | | | | | | | |
| | HDHP |
Rating | | Employee | | Employee | | |
Band | | Only | | + 1 | | Family |
Band 1 | | | | | | | | | | | | |
Band 2 | | | | | | | | | | | | |
Band 3 | | | | | | | | | | | | |
Band 4 | | | | | | | | | | | | |
Band 5 | | | | | | | | | | | | |
7
Dental Premium
| | | | | | | | |
MetLife Dental | | | | |
|
EE | | EE+1 | | | Family | |
| | | | | | | | |
FSA Pricing
| | | | | | | | | | | | | | | | | | | | |
| | | | | | New | | | | | | | ASO | | | Total ASO | |
Coloc | | | Participating Location | | Company | | | PartCount | | | Fee | | | per Month | |
| 205010 | | | Electronic Warfare | | Exelis | | | | | | | | | | | | |
| 213010 | | | Communications System Division — Ft Wayne | | Exelis | | | | | | | | | | | | |
| 213020 | | | Communications System Division — Nutley | | Exelis | | | | | | | | | | | | |
| 213030 | | | Defense Division HQ | | Exelis | | | | | | | | | | | | |
| 261010 | | | Night Vision | | Exelis | | | | | | | | | | | | |
| 374010 | | | Gilfillan Division | | Exelis | | | | | | | | | | | | |
| 400010 | | | Systems | | Exelis | | | | | | | | | | | | |
| 400011 | | | Communications Systems-CS | | Exelis | | | | | | | | | | | | |
| 510001 | | | Power Solutions | | Exelis | | | | | | | | | | | | |
| 510002 | | | Power Solutions — Hourly | | Exelis | | | | | | | | | | | | |
| 513010 | | | Advanced Engineering & Sciences | | Exelis | | | | | | | | | | | | |
| 513010 | | | Advanced Engineering & Sciences — AGT | | Exelis | | | | | | | | | | | | |
| 513020 | | | Systems Division — SGS | | Exelis | | | | | | | | | | | | |
| 579010 | | | Geospatial Systems — Rochester | | Exelis | | | | | | | | | | | | |
| 579020 | | | Geospatial Systems — Ft Wayne | | Exelis | | | | | | | | | | | | |
| 579030 | | | Geospatial Systems — New Jersey | | Exelis | | | | | | | | | | | | |
| 717010 | | | Antenna Products and Networking Systems | | Exelis | | | | | | | | | | | | |
| 718010 | | | EDO | | Exelis | | | | | | | | | | | | |
| 720010 | | | ALM | | Exelis | | | | | | | | | | | | |
| 721010 | | | Communications and Countermeasures Systems | | Exelis | | | | | | | | | | | | |
| 722010 | | | Reconnaissance and Surveillance Systems | | Exelis | | | | | | | | | | | | |
| 727010 | | | Naval Command and Sonar Systems | | Exelis | | | | | | | | | | | | |
| 728010 | | | Mine Defense Systems | | Exelis | | | | | | | | | | | | |
| 729010 | | | Electro-Ceramic Products | | Exelis | | | | | | | | | | | | |
| 730010 | | | EVI | | Exelis | | | | | | | | | | | | |
| 731010 | | | Impact Science and Technology | | Exelis | | | | | | | | | | | | |
| 732010 | | | NextGen | | Exelis | | | | | | | | | | | | |
| 736010 | | | Fiber Science | | Exelis | | | | | | | | | | | | |
| 737010 | | | Speciality Plastics | | Exelis | | | | | | | | | | | | |
| 740010 | | | Defense Systems | | Exelis | | | | | | | | | | | | |
| | | | | | Exelis | | | | | | | | | | | | |
8
Additional Pricing
Hourly Rates
Hourly Rates for Services not specified or normally provided by Service Provider in the twelve (12) month period prior to the Distribute Date but otherwise provided by Service Provider employees (including but not limited to modification, consulting, exit strategy development, transition, etc.) are documented below. The employee category is defined by Service Provider. The rates documented below apply to Service Provider employees only, should external resources be required, the costs for those external resources will be reviewed with the Service Recipient prior to execution of the project.
Notwithstanding anything in the Agreement to the contrary, the following rates shall not be subject to (a) the 4.5% increase for inflation in 2012 described in Section 2(a)(3) (but such rates shall be subject to such increase in 2013) or (b) the 2% or 10% increases described in the proviso to Section 2(a)(i) of the Agreement.
| | | | |
General Category of Employee | | Hourly Rate | |
1. Secretarial/Administrative | | $ | 50.00 | |
2. Non-Executive | | $ | 100.00 | |
3. Executive | | $ | 150.00 | |
Headcount True-Up
Service Provider shall conduct a “headcount” true-up by March 31, 2012 (the “Headcount True-Up”), based on actual enrollment during the period beginning on the day after the Distribution Date and ending on December 31, 2011. The Headcount True-Up will be based on reviewing the actual monthly Infinium enrollment by Plan and coverage tier, by unit, but, for the avoidance of doubt, no true-up of actual Claims will be conducted. The Service Provider shall promptly provide the results of the Headcount True-Up to Service Recipient together with any supporting data reasonably requested by Service Recipient. Within ten (10) Business Days after the parties reach agreement on the amount of the Headcount True-Up, the appropriate party shall pay to the other the amount so due.
IBNR Reconciliation
| • | | Reconciliation for Incurred But Not Reported (“IBNR”) Claims |
| • | | The premiums collected from Service Recipient hereunder will be credited to Service Provider’s active medical ledger. |
|
| • | | The amount that Service Provider should hold in reserve to cover payment for all IBNR Claims incurred for the 2011 Plan Year shall be calculated in accordance with the following procedures: |
9
| • | | This calculation will be made by June 30, 2012 using the same methods, assumptions, processes, etc. as used during the 12-month period prior to the Distribution Date to calculate the IBNR Claim reserve remaining to pay Claims incurred before January 1, 2012, but paid after June 30, 2012. |
|
| • | | Service Provider and Service Recipient will engage Towers Watson, or such other person as the parties may agree to engage (the “Calculation Agent”), to calculate the target level of the IBNR claim reserve, whose determination shall be binding and conclusive on the Service Provider and Service Recipient. |
|
| • | | The IBNR Claim reserve will have its final reconciliation calculated the Calculation Agent by June 30, 2012. |
| • | | If the amount held for the IBNR Claim reserve is greater than the target level of the IBNR Claim reserve, as determined herein, within ten (10) Business Days of Service Provider being notified of such determination by the Calculation Agent, Service Provider shall pay its proportionate amount to Service Recipient (based upon Service Recipient’s number of Covered Employees (as of December 31, 2011) in relation to the total number of Covered Employees (for all of the Parties to the Agreement) in the IBNR Claim reserve pool (as of December 31, 2011) (the “Proportionate Amount”)), required, when included with the Proportionate Amounts to be paid to the other Parties to the Agreement, required to bring the amount held for the IBNR Claim reserve to its targeted level, as determined by the Calculation Agent. |
|
| • | | If the amount held for the IBNR Claim reserve is less than the target level of the IBNR claim reserve, as determined herein, within ten (10) Business Days of Service Recipient being notified of such determination by the Calculation Agent and its Proportionate Amount by the Service Provider, Service Recipient shall pay its Proportionate Amount to Service Provider, required, when included with the Proportionate Amounts to be paid by the other Parties to the Agreement, necessary to bring the amount held for the IBNR Claim reserve to its targeted level, as determined by the Calculation Agent. |
10
Attachment A
Monthly self bill Example
| | | | |
Unit | | Value Center | | Grand Total |
| | HQ | | |
| | HQ | | |
| | RCW | | |
| | RCW | | |
| | Flow Controls | | |
| | WWW | | |
| | IP | | |
| | Flow Controls | | |
| | WWW | | |
| | RCW | | |
| | RCW | | |
| | RCW | | |
| | RCW | | |
| | RCW | | |
| | WWW | | |
| | WWW | | |
| | WWW | | |
| | WWW | | |
| | WWW | | |
| | RCW | | |
| | ITT Analytics | | |
| | ITT Analytics | | |
| | ITT Analytics | | |
| | ITT Analytics | | |
11
Attachment B
May 20, 2011
Ms. Deb Macchia
Manager, Benefits Planning and Communication
ITT Corporation
1133 Westchester Avenue
White Plains, NY 10604
RE: Trivestiture of ITT Corporation
Dear Ms. Macchia:
As you know, SHPS Human Resource Solutions, Inc. (“Company”) currently providus ITT Corporation (“Client”) spending account administration (“SAM”) and COBRA services (collectively “Services”) pursuant to a Service Agreement dated January 1, 2008 (“the Service Agreement”). This letter acknowledges the intent of Client to separate into three different entities; namely, Defense Co. (“Defense”), ITT Co. (“ITT”) and ‘Water Co. (“Water”). As part of this restructuring, you have requested we perform certain implementation services in order to set up ITT and Water as separate entities. It is the intent of the parties that Defense will assume the Service Agreement and that ITT and Water will enter into a transition services agreement with Defense through December 31, 2011. Existing services provided by the Company to Defense, ITT and Water will continue through December 31, 2011. Effective January 1, 2012, ITT and Water will enter into separate agreements with the Company. The Company agrees to (i) continue performing ongoing Service and (ii) provide implementation services, pursuant to terms and conditions of the Service Agreement and the following:
| | |
|
1. Services | | Beginning on or about June 1, 2011, Company will begin implementation services to set up ITT and Water. Company will continue providing ongoing Services to the Client, including Defense, ITT and Water populations, until the Separation Date. |
| | |
2. Termination Fee | | Company agrees to defer implementation Fees in an amount of $ . or this amount, $ shall be with respect to ITT ($ for COBRA and $ for FSA, respectively) and $ shall be with respect to Water ($ for COBRA and $ for FSA, respectively) (the “Deferred Implementation Fees”) over the period between January 1, 2012 and December 31, 2012, which will be included in the new agreements. In the event the Service Agreement is terminated for any reason prior to the expiration the Separation Date the Client shall pay Company the Deferred Implementation Fees in accordance with the payment terms set forth in the Service Agreement. |
lf the foregoing correctly sets forth the understanding of the parties, please acknowledge your acceptance of this Agreement by signing both copies of this letter at the place provided below and return one to my attention.
12
SCHEDULE AC6
FINANCIAL SHARED SERVICES (FSS)
ACTIVE MEDICAL AND DENTAL
ADMINISTRATION
Capitalized terms used herein and not otherwise defined shall have the meaning assigned such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters and general inquiries regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
| | | | | | |
ITT Corporation Conrad Arnold | | Director Human Resources | | (315) 568-7280 | | Conrad.arnold@itt.com |
| | | | | | |
Service Recipient’s Contact | | | | | | |
| | | | | | |
Exelis Inc. | | | | | | |
Caroline Hunt | | Sr. Mgr., Benefits. | | (260) 451-6063 | | Caroline.hunt@exelisinc.com |
PARTIES TO THE AGREEMENT
Service Provider: ITT Corporation — Seneca Falls, NY (IP)
Service Recipient: Exelis Inc. — Ft. Wayne, IN and Financial Shared Services, Rochester, NY) (collectively, “Service Recipients”)
TERM
Services provided hereunder shall terminate June 30, 2012; provided that for the avoidance of doubt the coverages provided hereunder and described below only apply to Claims (as defined herein) made by Service Recipient’s Covered Employees (as defined herein) and incurred on or before December 31, 2011.
1
GENERAL SERVICE DESCRIPTION
Service Provider currently provides administration for the Financial Shared Services active medical through Excellus Blue Cross\Blue Shield BluePoint2 E Plan, , dept. 0007 and active Dental through Excellus Dental plan, (collectively, the “Benefit Plans”) for Service Recipients’ U.S. active, eligible employees covered under such Benefit Plans (such employees, the “Covered Employees”). Service Provider shall keep the Benefit Plans and all coverage thereunder in full force through December 31, 2011 for Service Recipient’s Covered Employees. Each Service Recipient may add or remove Covered Employees to or from coverage under the Benefit Plans as outlined under the terms of the Benefit Plans. All claims of Service Recipient’s Covered Employees made under the Benefit Plans (the “Claims”) and incurred on or prior to December 31, 2011 the (“2011 Plan Year”) will be adjudicated in accordance with the current contract and Service Provider will continue to take such actions on behalf of Service Recipients’ Covered Employees as if such employees are employees of Service Provider.
All Claims of Service Recipients’ Covered Employees made under the Benefit Plans will be paid on behalf of the Service Provider.
Service Recipients will pay Service Provider for coverage based on 2011 budget premium rates previously set for the calendar year 2011 and described in the “Pricing” section below. Service Recipients will pay Service Provider monthly premium payments for this service, for any full or partial months, based on actual enrollment for the months covered post-spin using enrollments as of the first (1st) calendar day of the month, commencing on the day after the Distribution Date.
The Service Recipients will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s employees covered, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below or described above (collectively, the “Services”).
| • | | Monthly premium billing. |
|
| • | | Monthly administrative services billing (for administrative services billed on an hourly basis. See Additional Pricing section for Hourly Rates). |
See General Service Description for a description of payments and billing hereunder
2
The following services listed below will be provided by “experts”, who are employees of Service Provider, (the “Experts”) with the following persons the initial Experts: Cindy Jansen, Porzia Quinn and Conrad Arnold.
| • | | Administration as needed on daily basis for the Benefit Plans. The Service Provider will provide all services that were provided during the twelve (12) months prior to the Distribution Date. The Service Provider will maintain the same level of service provided during the twelve (12) months prior to the Distribution Date. |
| • | | Answer any questions pertaining to medical coverage. |
|
| • | | Assist in resolving any issues that may arise regarding, medical coverage, ex. Claims, Medicare questions, etc. |
|
| • | | Add employees/dependents to the Medical coverage as needed. |
|
| • | | Reconcile and pay premiums from Medical carriers pertaining to the Exelis employees. |
| • | | Should the Service Recipient need services not provided during the twelve (12) months prior to the Distribution Date, the parties will negotiate in good faith to determine any additional cost involved in the services |
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Recipients acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the initially named Experts are no longer employed by Service Provider, Service Provider’s then current benefit manager (or such other person as has the skill and knowledge to so provide such Services) will, at the request of the Service Recipients, provide such Service as described herein.
The Service Recipients’ human resources department shall cooperate with the Service Provider, including the Experts, in order for the Service Provider and Experts to provide such Service under this Schedule.
BILLING LOCATION
Service Provider will provide Service Recipients a monthly invoice to their addresses set forth below through December 31, 2011. The bill will cover all charges for Services under this Schedule provided by Service Provider to Service Recipients. The invoice will contain the number of Covered Employees per tier per coverage. A detailed list of Covered Employees
3
and dependents covered will be provided by the Service Provider upon reasonable request of the Service Recipient. All administrative functions handled by the Service Provider in the twelve (12) month period prior to the Distribution Date are contained in the fee structure set forth below. The Service Provider and Service Recipients agree to negotiate in good faith for any additional services related to the Service provided hereunder that are outside the normal course of business.
SERVICE LEVEL
The Service Provider, including the Experts, will provide the same service level to the Service Recipients as it provides to its own Covered Employees.
NOTICE REQUIREMENTS
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
PRICING
In addition to the costs specifically set forth below, Service Recipients shall also pay all routine business travel expenses relating to the Services. The Service Recipients shall pay the Service Provider based on the number of Covered Employees as of the first (1st) calendar day of the month. The Service Recipient will be required to pay the Service Provider the monthly premium payments within ten (10) Business Days after the beginning of each calendar month. A detailed listing of Service Recipient’s Covered Employees, including the Plans and enrollment tier in which they are enrolled, will be made available to Service Provider upon its reasonable request.
4
See “General Service Description” for further detail on payment and billing for the monthly premium payments. The below table are the rates the Service Provider shall charge.
| | | | | | |
Coverage | | | | Employee |
(Invoicing for medical/dental premiums Only as noted below): | | | | | | |
BluePoint POS (FSS) Active | | | | | | |
| | Employee | | $ | | |
| | Employee + 1 | | $ | | |
| | Employee + Child(ren) | | $ | | |
| | Family | | $ | | |
Dental (FSS) Active | | | | | | |
| | Employee | | $ | | |
| | Employee + 1 | | $ | | |
| | Family | | $ | | |
Additional Pricing
Hourly Rates for Services not specified or normally provided by Service Provider in the twelve (12) month period prior to the Distribute Date but otherwise provided by Service Provider employees (including but not limited to modification, consulting, exit strategy development, transition, etc.) are documented below. The employee category is defined by Service Provider. The rates documented below apply to Service Provider employees only, should external resources be required, the costs for those external resources will be reviewed with the Service Recipient prior to execution of the project.
Notwithstanding anything in the Agreement to the contrary, the following rates shall not be subject to (a) the 4.5% increase for inflation in 2012 described in Section 2(a)(3) (but such rates shall be subject to such increase in 2013) or (b) the 2% or 10% increases described in the proviso to Section 2(a)(i) of the Agreement.
| | | | |
|
General Category of Employee | | Hourly Rate |
1. Secretarial/Administrative | | $ | 50.00 | |
| | | | |
2. Non-Executive | | $ | 100.00 | |
| | | | |
3. Executive | | $ | 150.00 | |
5
SCHEDULE AC7
POST SPIN HYPERCARE
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Karla Viglasky | | Chief Information Officer | | (315) 568-7069 | | karla.viglasky@itt.com |
ITT Corporation | | | | | | |
| | | | | | |
Ray DeLuke | | | | | | |
Exelis Inc. | | Chief Information Officer | | (703) 790-6356 | | ray.deluke@exelisinc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Post Spin Hypercare Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Post Spin Hypercare support services: | | | | | | |
| | | | | | | | | | |
| | | | Facility Shutdown Services — Service Provider will provide Service Receiver with Facility Shutdown services that include: | | | | | | |
| | | | | | | | | | |
| | | | • Disposition of network and computer assets | | | | | | |
| | | | • Disposition of furniture and miscellaneous equipment; boxing of HR files, ITT logo, posters, etc. | | | | | | |
| | | | • Maintain working environment for remaining employees | | | | | | |
| | | | • Control the activation and deactivation of access cards | | | | | | |
| | | | • Close all third party contracts with vendors, such as food, vending machines, cable, printers, cleaning, etc. | | | | | | |
| | | | | | | | | | |
| | | | Program Shutdown Services — Service Provider will provide Service Receiver with Program Shutdown services that include: | | | | | | |
| | | | | | | | | | |
IT-Hypercare-01 | | Hypercare Support Services | | • Crisis management for final cutover, to ensure all projects go live on spin date | | | | 3* | | Cost plus 2% - 10% per month |
| | | | • Command center support and ramp down | | | | | | |
| | | | • Access to TPMO and IT-SS Connect sites through ITT Co. Active Directory and VPN accounts for up to 20 people | | | | | | |
| | | | | | | | | | |
| | | | Financial Support Services —Service Provider will provide Service Receiver with financial support services that include: | | | | | | |
| | | | | | | | | | |
| | | | • Purchase Order (invoice payment) and Contract management for suppliers assisting with separation | | | | | | |
| | | | | | | | | | |
| | | | Miscellaneous Support Services — Service Provider will provide Service Receiver with supplemental and miscellaneous project support services that include: | | | | | | |
| | | | | | | | | | |
| | | | • Project management, strategy development, infrastructure consulting, etc. Prioritization and resource allocation for these services will be jointly agreed to by CIOs. | | | | | | |
| | | | | | | | | | |
| | | | All requests for support will be directed to and coordinated through Cindy Hoots. | | | | | | |
| | |
* | | TSA duration will end on 12/31/2011 regardless of actual spin-date. |
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** | | Costs represent salary expense (no retention or severance) and additional facility charges for the Hanover location. |
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LOCATIONS
Services are initially provided from Hanover, MD, USA to other USA locations.
PREREQUISITES/DEPENDENCIES
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
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• | | Travel and expenses will be paid by the requesting organization. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
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SCHEDULE AC8
FINANCIAL & SYSTEM
DOCUMENTATION REQUIREMENTS TO
SUPPORT DCAA AUDITS OF ITT HQ
AND ITT SHARED SERVICES
(2006 — 2011)
SERVICE OWNER
All service matters, general inquiries and notices regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
| | | | | | |
ITT Corporation | | | | | | |
Daryl Bowker | | Director, ITT Shared Services | | (315) 568-7676 | | Daryl.Bowker@itt.com |
William Feher | | VP, ITT Internal Audit | | (914) 641-2020 | | William.Feher@itt.com |
| | | | | | |
Service Recipient’s Contact | | | | | | |
| | | | | | |
Exelis Inc. | | ITT Exelis, Asst Controller | | (703) 790-6309 | | Joe.Daniel@exelisinc.com |
Joe Daniel | | ITT Exelis, Senior | | (914) 641-2047 | | Mark.Quirk@exelisinc.com |
Mark Quirk | | Compliance Mgr | | | | |
PARTIES TO THE AGREEMENT
Service Provider: ITT Corporation
Service Receiver: Exelis Inc.
GENERAL SERVICE DESCRIPTION
As a government contractor, the Service Receiver has a requirement to support future DCAA audits of open audit years 2006 through 2011. In order for Service Receiver to support DCAA’s future audits of ITT Corporation’s (including its Shared Service) Residual and Directly-
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Allocated Incurred Costs, Service Receiver needs copies of ITT Corporation’s (including its Shared Service) records, as defined by FAR 4.703
Service Receiver needs assistance from Service Provider to provide compliance services similar to those provided to the Service Receiver during the four years prior to October 1, 2011, for 24 months (“Minimum Term”), but not longer than 36 months from the date hereof (“Maximum Term.
In addition, to the other services provided above, Service Provider will provide office space for three Service Receiver employees (“SREEs”) to its facilities at 1133 Westchester Avenue, White Plains, NY (the “Premises”) for a minimum term of three months (the “Minimum Occupancy Term”) and a maximum term of nine months (the “Maximum Occupancy Term”). Service Provider will attempt to accommodate the Service Provider and the SREEs needs but the space provided at the Premises and the miscellaneous services described below under “1133 Premises” will not be similar to the space or services provided to such employees prior to October 1, 2011.
SCOPE OF SERVICES
The following services will be provided on a time and materials basis by Service Provider.
| • | | Related to the Service Provider Head Quarters (White Plains) records: |
| • | | The attached work plan (Schedule XX.xls) has been developed to ensure all required records are copied prior to the separation of the Company. Continued access to these records are required after the split. |
| • | | Access to the above identified Service Provider (White Plains NY) records is to enable Service Receiver personnel to retrieve, copy, and scan these records (2006 through 2011) to support future DCAA/DCMA audits. |
| • | | In addition, the Service Provider agrees to provide supporting documentation in cases where the aforementioned work plan did not meet the needs of future DCAA/DCMA audit scope (i.e. DCAA asks for a consulting agreement or journal entry support that was not part of the scope the Service Receiver Data Retention Work Plan). See attached worksheet called “DCAA Audit Records Work Plan”. |
| • | | The Service Provider agrees to retain, to the maximum extent possible, the contracts/consultant agreements that have been booked to the ITTHQ Incurred Cost General Ledger for the open audit years 2006 through 2011, as these documents as part of the DCAA audit universe. |
| • | | The SREEs require a copier/scanner in order that the records can be copied and scanned. The ability to electronically scan records to an ITTCo archive location will also be required. |
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| • | | Related to the ITT Shared Services data and records, the following has been agreed upon: |
| 1. | | Service Provider (ITT Shared Services which includes ITT Transportation and Distribution Services (“TDS”), ITT Financial Shared Services (“FRC”), ITT Enterprise Infrastructure (“EI”), and ITT Global Strategic Sourcing (“GSS”)) to provide the following system-generated General Ledgers in PDF format to Service Receiver, within 36 months after the Distribution Date: |
| • | | Company 20 (TDS) GL Summary by Account CYs 2006 — 2011 |
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| • | | Company 30 (FRC) GL Summary by Account CYs 2006 — 2011 |
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| • | | Company 50 (EI) GL Summary by Account CYs 2006 — 2011 |
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| • | | Company 40 (GSS) GL Summary by Account CYs 2006-2011 (where applicable). |
| | | The Service Provider and Service Receiver will work together to investigate the commercial feasibility of replicating and licensing an instance of PRMS to enable Service Receiver to obtain a soft copy of the General Ledgers by Account for the Shared Service Companies noted in 1 above (Companies 20. 30 50, and 40). All costs, including but not limited to, third party costs, costs for licensing, costs for pruning the data of IP & WTG data which also resides in the shared files, and costs incurred by the Provider for this effort shall be born 100% by the Service Receiver. |
| 2. | | The Service Provider (ITT Shared Services) will provide the mapping and supporting documentation to the Service Receiver, as described in this Schedule for CYs 2008 through 2011. |
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| 3. | | Service Provider (ITT Shared Services) will provide Data Custodian Audit Support (supporting the DCAA audit without mapping and copying the supporting documentation for all applicable costs) for CYs 2006 — 2007. Service Provider will provide supporting documentation on a DCAA audit “as required” basis for CYs 2006 — 2007. |
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| 4. | | The Service Provider will provide the Service Receiver “Knowledge Transfer” as it relates to research, retrieval, explanation, and replication of the items listed in Section #’s 6 through # 8 below for CYs 2008 through 2011. The Service Provider will use commercially reasonable efforts to transfer the knowledge held by its employees as it relates to research, retrieval, explanation and replication of the items listed in Sections 6 through 8 below for calendar years 2008 through 2011. The knowledge transfer shall take place through multiple meetings at the Service Provider’s location at mutually convenient times over the term of this Schedule. |
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| 5. | | The following items related to the Shared Service GLs listed above will be delivered in hardcopy or scanned format to Service Provider, within 36 months after the Distribution Date: |
| a. | | Company 20/30/40/50 Intercompany Statements for each year CY 2008 — 2011 for allocations to ITTHQ, DEHQ, and Defense Business Units. |
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| b. | | Allocations process mapping, which includes the budgeted allocations, interim preliminary true up allocations, Final Year-end true ups, and adjustments throughout the year. |
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| c. | | Both Parties will work together to jointly determine the items that make up the significant portion of the allocation (which shall not be less than 80% of the actual annual cost) in order that those items be copied/scanned and provided to the Service Receiver. This effort will be a Best Efforts Level of Effort, which means the Service Provider would be empowered to hire additional employees or temporary workers and contract for significant overtime to accomplish the effort and all such costs would be born 100% by the Service Receiver, but in no case is the Service Provider required to focus so much effort on this task that it’s business is disrupted. In addition, the Service Provider will provide supporting documentation in cases where the aforementioned work plan did not meet the needs of future DCAA/DCMA audit scope (i.e. DCAA asks for a consulting agreement or journal entry support that was not part of the scope the ITT Exelis Data Retention Work Plan). |
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| d. | | Supporting Journal Entries (JE) and JE Source data for the Intercompany Statements listed in 6.a. above for those units that submit annual incurred cost submissions to the US Government. |
| i. | | This list of units is identified in the attachment called “List of Defense Units for DCAA TSA.” |
| e. | | Mapping of how the Annual GL amounts relate to the True-ups performed and allocated to ITTHQ, DEHQ, and the Defense BUs. |
|
| f. | | Related to the GL Summaries listed in 1 above, the Service Provider will provide the following JEs and documentation that supports the annual GLs for the respective Shared Service companies, the following is also required to be provided by the Service Provider: |
| i. | | Mapping and documenting the process of how the JEs were booked into each GL. |
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| ii. | | Supporting JEs for each Cost Center’s costs that were allocated to ITTHQ, DEHQ, and the Defense BUs. This list of Cost Centers is included in this TSA as an attachment called “List of Defense Units for DCAA TSA.xls” in Section 6.d.i. above. |
| 6. | | Related to P2P and SAP invoices, for the years 2006-2011: |
| a. | | Service Provider will provide electronic SAP P2P Annual Reports of AP Detail by business unit to include such detail as SAP Document #, Invoice #, Account, Vendor, Date, Amount, et al. |
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| b. | | Service Receiver will provide these SAP P2P reports, as needed, for the units in the attachment called “Defense-SAP.xls”, which will not include any additional units other than those supported in similar efforts in the past. |
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| c. | | Service Receiver will develop at its own cost a process that will enable Service Receiver to retrieve the PDF version of the Invoice that is attributable to the specific SAP Document Number. These PDF invoices will be |
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| | | electronically copied from the FRC P2P System and maintained on a Service Receiver server for future use. |
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| d. | | Service Provider will retain the original invoices (prior to scanning) for potential DCAA audits of the SAP P2P Imaging system and process until such time that those open audit years are closed., as required by FAR regulations. |
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| e. | | A report will be developed jointly by Service Receiver and Service Provider to enable an audit trail linking the aforementioned SAP Document Number to the Citibank ACH for proof of payment to the DCAA auditors. |
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| f. | | Service Provider will copy and provide Bank Statements to Service Receiver for use as 3rd party proof of payment for the DCAA auditors. |
| 7. | | Related to Program BEST: |
| a. | | Service Provider will provide the basis of allocation of Program BEST CY 2008 through 2010 actuals to the 4 Defense Value Centers. |
| i. | | Service Provider will provide copies of GL ledger details (and supporting JEs and source documentation) to support the future DCAA audit of these Program BEST costs. |
| b. | | Service Provider to provide details and support for the disposition of Program BEST |
1133 Westchester Avenue Premises
In addition to the services provided above, Service Provider will provide office space for the SREEs at the Premises. Access will include approximately 150 square feet of work space, 2 desks and access to the internet, and phone. Included within the rental rate will be electrical, housekeeping, and pantry, however, a if a printer or scanner needs to be separately leased, Service Receiver will pay the extra charge. Mail and reception service will not be provided.
The Service Provider will also provide office space for the Government auditors (DCAA) until such time the Government auditors have completed their open audits. Access will include approximately 150 square feet of work space, desks and access to the internet, phone, and a printer, as is currently provided to the Government auditors, until such time that its ongoing audits are complete, tentatively scheduled audit completion date is December 31, 2011. Such amounts will be billed to Service Receiver as set forth below.
General
| • | | Fixed assets on the books of the Service Provider as of the date of the Distribution Date will remain the property of the Service Provider during and at the end of the term. |
|
| • | | Fixed assets on the books of the Service Receiver as of the Distribution Date will remain the property of the Service Receiver during and at the end of the term. |
|
| • | | Service Receiver shall have the reasonable right to use, and Service Provider shall at all times have exclusive control of, and operate and maintain, the common areas including the pantry in the manner Service Provider may reasonably determine to be appropriate. |
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• | | | SREEs will be permitted in the common areas and the specific location assigned to them. They will be provided with ID badges which they must wear at all times. |
|
Prohibitions | | | |
Service Receiver is prohibited from the following without the Service Provider’s consent:
| • | | Making any changes to the physical layout of the Premises or any capital improvements. |
|
| • | | Inviting or permitting any other employee or agent or guest of Service Recipient to enter the Premises, other than employees who were former Service Provider employees.- Why would that make a difference? I would think they could not bring any additional folks on site without express written approval from Provider. Service Receiver assumes all responsibility for actions of its employees, agents and guests on the Premises. |
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| • | | Service Receiver will not be allowed to access the ITT computer network, except where is has been agreed that the Service Receiver will have a Guest ID in order to retrieve audit data/documents scanned to secure archive folders on the ITTCo network. This will be accomplished through the Service Receiver Employees having access to the aforementioned secure archive folder via an ITTCo laptop, setup for these purposes only. The SREEs will also be allowed to access Service Receiver’s own computer network via wireless or landline data connections on the Premises. |
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| • | | Service Receiver has no right to sublease, assign or transfer their space, except upon a change of control of Service Receiver in which case only former Service Provider employees will be permitted access to the Premises. |
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| • | | Service Receiver agrees not to put up any external or internal signs during the term of the agreement. |
Service Receiver’s Responsibilities
| • | | Service Receiver will be required to provide and pay for all support and services required to move out of the Premises at the end of the term. If Service Receiver requires contractors to assist them in moving out of the Premises, Service Receiver agrees to provide Service Provider with proof of adequate contractor insurance coverage prior to contractor entering into the facility and to perform such moves at a mutually agreeable time to the Service Provider. |
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| • | | Service Receiver agrees to remove all of their personal property from the Premises at the end of the term. Service Receiver must return rented space to pre move in condition, with the exception of the offices, which should be left in an “as is” condition. |
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| • | | Service Receiver agrees to abide by all rules and regulations of the 1133 building set by the landlord including but not limited to those included in the lease between the landlord of the Premises and the Service Provider. |
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|
| • | | Service Receiver agrees that all cabling that is used to attach Service Receiver’s PC’s to the IT infrastructure will remain the property of the Service Provider and will not be removed by the Service Receiver at the end of the term. |
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| • | | The SREEs will be required to show proper identification to enter the Premises as determined by the Service Provider |
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| • | | Service Receiver will enter into its own contract for phone service at the Premises and all costs associated with this contract will be paid for by Service Receiver. |
Pricing for Space at the Premises
| | | | |
|
During 2011 | | Cost plus 2% - 10% per month for SREE’s |
space During 2011 | | Cost plus 2% - 10% per month for DCAA |
| | | | |
From January 1, 2012 through the | | Cost plus 2% - 10% per month for SREEs |
Maximum Occupancy Term | | Cost plus 2% - 10% per month for DCAA |
The monthly rates above include the 4.5% increase for inflation and the 2% profit margin.
NO EARLY TERMINATION FEE OR MAKE-WHOLE FEE WILL BE DUE IF THE SERVICE RECEIPIENT OR THE DCAA DETERMINES TO LEAVE THE PREMISES EARLY. THE AFOREMENTIONED PRICING DOES NOT INCLUDE THE COST OF A SEPARATE PRINTER OR SCANNER THAT MAY NEED TO BE SEPARATELY LEASED.
LOCATIONS
White Plains, NY
Seneca Falls, NY
Palm Coast, FL
BILLING
Service Provider will provide Service Receiver with an invoice to its address set forth above. The invoice provided must contain the following detail:
| • | | Direct hours billed by level |
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| • | | T&M Billing rate |
|
| • | | Detail of other direct reimbursable charges |
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| • | | Scope of work performed |
In addition, upon request, the Service Provider must provide supporting documentation for the
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invoiced costs and rates in order to support a DCAA audit.
SERVICE LEVEL
Service Provider will provide the same service level to the Service Receiver as they provide to their employer and the same service level as provided during the 12 month period prior to the Distribution Date.
NOTICE REQUIREMENTS
Service Receiver shall notify Service Provider at least 90 days in advance of the Minimum Term if it wants to extend or terminate this Schedule, other than for the Premises, but such extension shall not be for longer than the Maximum Term. If notification is not received by the Service Provider, the service will terminate at the end of the Minimum Term. Service Receiver shall notify Service Provider at least 30 days in advance of the date it desires to vacate the Premises. Service Receiver must vacate the Premises no later than the date of the Maximum Occupancy Term.
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
If to the Service Receiver:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
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PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses incurred by the Service Provider relating to the Services.
“Total” and “Annual Total” costs as set forth below do not include various hourly costs, which will be assessed on an as-needed basis.
Shared Service “Data Custodial” Support for CYs 2006 though 2007:
| | | | |
|
One (1) Staff-level Individual T&M Rate | | | Cost plus 2% - 10% | |
One (1) Management-level Individual T&M Rate | | | Cost plus 2% - 10% | |
Shared Service “Data Duplication”: Support for CYs 2008 though 2011:
| | | | |
|
One (1) Staff-level Individual T&M Rate | | | Cost plus 2% - 10% | |
One (1) Management-level Individual T&M Rate | | | Cost plus 2% - 10% | |
The Service Receiver will pay a minimum charge monthly for support of the Provider’s cost to retain staffing who are available to fulfill all requests on a timely basis as calculated below:
One (1) Staff-level Individual at a rate of 50% of monthly salary -
Cost plus 2% - 10%/hr X 1040 hours / 12 = Cost plus 2% - 10%/month
One (1) Management-level Individual at a rate of 50% of monthly salary -
Cost plus 2% - 10%/hr X 1040 hours / 12 = Cost plus 2% - 10%/month
Any additional service performed over and above the minimum number of hours will be charged on a T&M basis according to the calculations noted above for 2006 through 2011.
The hourly and monthly rates above include the 4.5% increase for inflation for 2012.
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DCAA Audit Records Work Plan
Financial & System Documentation Requirements to Support DCAA Audits of ITT HQ and ITT Shared Services (2006 — 2011)
Work Plan with Tasks/Activities and time phasing
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
1 | | Provide PMO (Gerstner) with1!st Draft of Work Plan | | | N/A | | | DEHQ | | | | Y | | |
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2 | | Send mass eMail to all affected parties, stating general overview | | | N/A | | | ALL | | | | Y | | |
|
3 | | Meet with FRC to discuss scope | | | N/A | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | Y | | |
|
4 | | Meet with FWSS (Acctg) to discuss scope | | | N/A | | | FWSS Acctg | | | | | | |
|
5 | | Meet withFWSS (Payroll)to discuss scope | | | N/A | | | FWSS Payroll | | | | | | |
|
6 | | Meet with FWSS (Travel)to discuss scope | | | N/A | | | FWSS Travel | | | | | | |
|
7 | | Meet with HQ Controllers to discuss scope | | | N/A | | | HQ Controllers | | | | Y | | |
|
8 | | Meet withHQ Corp Responsibility to discuss scope | | | N/A | | | HQ Corp Responsibility | | | | Y | | |
|
9 | | Meet with HQ Flight Ops Dept to discuss scope | | | N/A | | | HQ Flight Ops Dept | | | | | | |
|
10 | | Meet with HQ Human Resources to discuss scope | | | N/A | | | HQ Human Resources | | | | Y | | |
|
11 | | Meet with Hq Internal Audit to discuss scope | | | N/A | | | HQ Internal Audit | | | | Y | | |
|
12 | | Meet with HQ Legal Dept l to discuss scope | | | N/A | | | HQ Legal | | | | Y | | |
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| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
13 | | Meet with HQ Pension/Benefits Dept to discuss scope | | | N/A | | | HQ Pension Dept | | | | Y | | |
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14 | | Meet with HQ Tax Dept to discuss scope | | | N/A | | | HQ Tax | | | | Y | | |
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15 | | Meet with HQ Treasury Dept to discuss scope | | | N/A | | | HQ Treasury | | | | Y | | |
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16 | | Initiate contract with Interns to copy “in-house” ITT Records | | | N/A | | | HQ Human Resources | | | | Y | | |
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18 | | Initiate contract with NOVA to copy “Archived” ITT Records | | | N/A | | | GSS | | | | | | |
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19 | | Download ITT HQ General Ledger (Company 600) (.PDF & .txt formats) | | | 2006 | | | HQ Controllers | | | | | | |
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20 | | Download ITT HQ General Ledger (Company 600) (.PDF & .txt formats) | | | 2007 | | | HQ Controllers | | | | | | |
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21 | | Download ITT HQ General Ledger (Company 600) (.PDF & .txt formats) | | | 2008 | | | HQ Controllers | | | | | | |
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22 | | Download ITT HQ General Ledger (Company 600) (.PDF & .txt formats) | | | 2009 | | | HQ Controllers | | | | | | |
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23 | | Download ITT HQ General Ledger (Company 600) (.PDF & .txt formats) | | | 2010 | | | HQ Controllers | | | | | | |
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24 | | Download ITT HQ General Ledger (Company 600) (.PDF & .txt formats) | | | 2011 | | | HQ Controllers | | | | | | |
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| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
25 | | Download ITT HQ A&G Summary Report (Company 600)(.PDF & .txt formats) | | | 2006 | | | HQ Controllers | | | | | | |
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26 | | Download ITT HQ A&G Summary Report (Company 600)(.PDF & .txt formats) | | | 2007 | | | HQ Controllers | | | | | | |
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27 | | Download ITT HQ A&G Summary Report (Company 600)(.PDF & .txt formats) | | | 2008 | | | HQ Controllers | | | | | | |
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28 | | Download ITT HQ A&G Summary Report (Company 600)(.PDF & .txt formats) | | | 2009 | | | HQ Controllers | | | | | | |
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29 | | Download ITT HQ A&G Summary Report (Company 600)(.PDF & .txt formats) | | | 2010 | | | HQ Controllers | | | | | | |
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30 | | Download ITT HQ A&G Summary Report (Company 600)(.PDF & .txt formats) | | | 2011 | | | HQ Controllers | | | | | | |
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31 | | Download ITT HQ A&G Detail Report (Company 600)(.PDF & .txt formats) | | | 2006 | | | HQ Controllers | | | | | | |
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32 | | Download ITT HQ A&G Detail Report (Company 600)(.PDF & .txt formats) | | | 2007 | | | HQ Controllers | | | | | | |
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33 | | Download ITT HQ A&G Detail Report (Company 600)(.PDF & .txt formats) | | | 2008 | | | HQ Controllers | | | | | | |
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34 | | Download ITT HQ A&G Detail Report (Company 600)(.PDF & .txt formats) | | | 2009 | | | HQ Controllers | | | | | | |
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35 | | Download ITT HQ A&G Detail Report (Company 600)(.PDF & .txt formats) | | | 2010 | | | HQ Controllers | | | | | | |
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| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
36 | | Download ITT HQ A&G Detail Report (Company 600)(.PDF & .txt formats) | | | 2011 | | | HQ Controllers | | | | | | |
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37 | | Copy ITT HQ Infinuim Voucher Registers (Hardcopy) | | | 2006 | | | HQ Controllers | | | | | | |
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38 | | Copy ITT HQ Infinuim Voucher Registers (Hardcopy) | | | 2007 | | | HQ Controllers | | | | | | |
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39 | | Original Hardcopy Invoices/Checks to support ITTHQ Infinium Voucher Registers (and .txt or .xls version, if available) | | | 2006 | | | HQ Controllers | | | | | | |
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40 | | Original Hardcopy Invoices/Checks to support ITTHQ Infinium Voucher Registers (and .txt or .xls version, if available) | | | 2007 | | | HQ Controllers | | | | | | |
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41 | | SAP P2P Voucher Register Invoice Listings for ITTHQ (CY 2007 -2011?) | | | 2007 | | | HQ Controllers | | | | | | |
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42 | | SAP P2P Voucher Register Invoice Listings for ITTHQ (CY 2007 -2011?) | | | 2008 | | | HQ Controllers | | | | | | |
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43 | | SAP P2P Voucher Register Invoice Listings for ITTHQ (CY 2007 -2011?) | | | 2009 | | | HQ Controllers | | | | | | |
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44 | | SAP P2P Voucher Register Invoice Listings for ITTHQ (CY 2007 -2011?) | | | 2010 | | | HQ Controllers | | | | | | |
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45 | | SAP P2P Voucher Register Invoice Listings for ITTHQ (CY 2007 -2011?) | | | 2011 | | | HQ Controllers | | | | | | |
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| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
46 | | Original SAP Hardcopy and PDF Invoices for ITTHQ Co # 600 | | | 2007 | | | HQ Controllers | | | | | | |
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47 | | Original SAP Hardcopy and PDF Invoices for ITTHQ Co # 600 | | | 2008 | | | HQ Controllers | | | | | | |
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48 | | Original SAP Hardcopy and PDF Invoices for ITTHQ Co # 600 | | | 2009 | | | HQ Controllers | | | | | | |
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49 | | Original SAP Hardcopy and PDF Invoices for ITTHQ Co # 600 | | | 2010 | | | HQ Controllers | | | | | | |
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50 | | Original SAP Hardcopy and PDF Invoices for ITTHQ Co # 600 | | | 2011 | | | HQ Controllers | | | | | | |
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51 | | ITT HQ Co 600 Voucher Reg Invoice Proof of Payment (check, EFT, etc) in SAP system | | | 2007 | | | HQ Controllers | | | | | | |
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52 | | ITT HQ Co 600 Voucher Reg Invoice Proof of Payment (check, EFT, etc) in SAP system | | | 2008 | | | HQ Controllers | | | | | | |
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53 | | ITT HQ Co 600 Voucher Reg Invoice Proof of Payment (check, EFT, etc) in SAP system | | | 2009 | | | HQ Controllers | | | | | | |
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54 | | ITT HQ Co 600 Voucher Reg Invoice Proof of Payment (check, EFT, etc) in SAP system | | | 2010 | | | HQ Controllers | | | | | | |
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55 | | ITT HQ Co 600 Voucher Reg Invoice Proof of Payment (check, EFT, etc) in SAP system | | | 2011 | | | HQ Controllers | | | | | | |
14
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
56 | | All Journal Entries for ITTHQ General Ledger (Co # 600) | | | 2006 | | | HQ Controllers | | | | | | |
|
57 | | All Journal Entries for ITTHQ General Ledger (Co # 600) | | | 2007 | | | HQ Controllers | | | | | | |
|
58 | | All Journal Entries for ITTHQ General Ledger (Co # 600) | | | 2008 | | | HQ Controllers | | | | | | |
|
59 | | All Journal Entries for ITTHQ General Ledger (Co # 600) | | | 2009 | | | HQ Controllers | | | | | | |
|
60 | | All Journal Entries for ITTHQ General Ledger (Co # 600) | | | 2010 | | | HQ Controllers | | | | | | |
|
61 | | All Journal Entries for ITTHQ General Ledger (Co # 600) | | | 2011 | | | HQ Controllers | | | | | | |
|
62 | | All Supporting Source Documentss for the ITTHQ JEs | | | 2006 | | | HQ Controllers | | | | | | |
|
63 | | All Supporting Source Documentss for the ITTHQ JEs | | | 2007 | | | HQ Controllers | | | | | | |
|
64 | | All Supporting Source Documentss for the ITTHQ JEs | | | 2008 | | | HQ Controllers | | | | | | |
|
65 | | All Supporting Source Documentss for the ITTHQ JEs | | | 2009 | | | HQ Controllers | | | | | | |
|
66 | | All Supporting Source Documentss for the ITTHQ JEs | | | 2010 | | | HQ Controllers | | | | | | |
|
67 | | All Supporting Source Documentss for the ITTHQ JEs | | | 2011 | | | HQ Controllers | | | | | | |
|
68 | | ITT HQ Co # 600 “INTERCOMPANY STATEMENT OFF ACCOUNT” — ALL Defense Sites(Group, VCs, BUs), Entire Year (System-generated PDF & .xls formats) | | | 2006 | | | HQ Controllers | | | | | | |
15
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
69 | | ITT HQ Co # 600 “INTERCOMPANY STATEMENT OFF ACCOUNT” — ALL Defense Sites(Group, VCs, BUs), Entire Year (System-generated PDF & .xls formats) | | | 2007 | | | HQ Controllers | | | | | | |
|
70 | | ITT HQ Co # 600 “INTERCOMPANY STATEMENT OFF ACCOUNT” — ALL Defense Sites(Group, VCs, BUs), Entire Year (System-generated PDF & .xls formats) | | | 2008 | | | HQ Controllers | | | | | | |
|
71 | | ITT HQ Co # 600 “INTERCOMPANY STATEMENT OFF ACCOUNT” — ALL Defense Sites(Group, VCs, BUs), Entire Year (System-generated PDF & .xls formats) | | | 2009 | | | HQ Controllers | | | | | | |
|
72 | | ITT HQ Co # 600 “INTERCOMPANY STATEMENT OFF ACCOUNT” — ALL Defense Sites(Group, VCs, BUs), Entire Year (System-generated PDF & .xls formats) | | | 2010 | | | HQ Controllers | | | | | | |
|
73 | | ITT HQ Co # 600 “INTERCOMPANY STATEMENT OFF ACCOUNT” — ALL Defense Sites(Group, VCs, BUs), Entire Year (System-generated PDF & .xls formats) | | | 2011 | | | HQ Controllers | | | | | | |
16
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
74 | | All Supporting Journal Entries for ITTHQ Intercompany Statement of Account | | | 2006 | | | HQ Controllers | | | | | | |
|
75 | | All Supporting Journal Entries for ITTHQ Intercompany Statement of Account | | | 2007 | | | HQ Controllers | | | | | | |
|
76 | | All Supporting Journal Entries for ITTHQ Intercompany Statement of Account | | | 2008 | | | HQ Controllers | | | | | | |
|
77 | | All Supporting Journal Entries for ITTHQ Intercompany Statement of Account | | | 2009 | | | HQ Controllers | | | | | | |
|
78 | | All Supporting Journal Entries for ITTHQ Intercompany Statement of Account | | | 2010 | | | HQ Controllers | | | | | | |
|
79 | | All Supporting Journal Entries for ITTHQ Intercompany Statement of Account | | | 2011 | | | HQ Controllers | | | | | | |
|
80 | | All supporting Source Docs and DC Advices for the ITTHQ I/C Statement JEs | | | 2006 | | | HQ Controllers | | | | | | |
|
81 | | All supporting Source Docs and DC Advices for the ITTHQ I/C Statement JEs | | | 2007 | | | HQ Controllers | | | | | | |
|
82 | | All supporting Source Docs and DC Advices for the ITTHQ I/C Statement JEs | | | 2008 | | | HQ Controllers | | | | | | |
17
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
83 | | All supporting Source Docs and DC Advices for the ITTHQ I/C Statement JEs | | | 2009 | | | HQ Controllers | | | | | | |
|
84 | | All supporting Source Docs and DC Advices for the ITTHQ I/C Statement JEs | | | 2010 | | | HQ Controllers | | | | | | |
|
85 | | All supporting Source Docs and DC Advices for the ITTHQ I/C Statement JEs | | | 2011 | | | HQ Controllers | | | | | | |
|
86 | | Internal Audit Plans /Schedules (ALL) | | | 2006 | | | HQ Internal Audit | | | | | | |
|
87 | | Internal Audit Plans /Schedules (ALL) | | | 2007 | | | HQ Internal Audit | | | | | | |
|
88 | | Internal Audit Plans /Schedules (ALL) | | | 2008 | | | HQ Internal Audit | | | | | | |
|
89 | | Internal Audit Plans /Schedules (ALL) | | | 2009 | | | HQ Internal Audit | | | | | | |
|
90 | | Internal Audit Plans /Schedules (ALL) | | | 2010 | | | HQ Internal Audit | | | | | | |
|
91 | | Internal Audit Plans /Schedules (ALL) | | | 2011 | | | HQ Internal Audit | | | | | | |
|
92 | | Internal Audit Reports, Including COSO | | | 2006 | | | HQ Internal Audit | | | | | | |
|
93 | | Internal Audit Reports, Including COSO | | | 2007 | | | HQ Internal Audit | | | | | | |
|
94 | | Internal Audit Reports, Including COSO | | | 2008 | | | HQ Internal Audit | | | | | | |
|
95 | | Internal Audit Reports, Including COSO | | | 2009 | | | HQ Internal Audit | | | | | | |
|
96 | | Internal Audit Reports, Including COSO | | | 2010 | | | HQ Internal Audit | | | | | | |
18
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
97 | | Internal Audit Reports, Including COSO | | | 2011 | | | HQ Internal Audit | | | | | | |
|
98 | | Internal Audit Generic WPs, including COSO | | | 2006 | | | HQ Internal Audit | | | | | | |
|
99 | | Internal Audit Generic WPs, including COSO | | | 2007 | | | HQ Internal Audit | | | | | | |
|
100 | | Internal Audit Generic WPs, including COSO | | | 2008 | | | HQ Internal Audit | | | | | | |
|
101 | | Internal Audit Generic WPs, including COSO | | | 2009 | | | HQ Internal Audit | | | | | | |
|
102 | | Internal Audit Generic WPs, including COSO | | | 2010 | | | HQ Internal Audit | | | | | | |
|
103 | | Internal Audit Generic WPs, including COSO | | | 2011 | | | HQ Internal Audit | | | | | | |
|
104 | | Internal Audit Completed WPs, including COSO for all Defense, HQ, & FRC sites | | | 2006 | | | HQ Internal Audit | | | | | | |
|
105 | | Internal Audit Completed WPs, including COSO for all Defense, HQ, & FRC sites | | | 2007 | | | HQ Internal Audit | | | | | | |
|
106 | | Internal Audit Completed WPs, including COSO for all Defense, HQ, & FRC sites | | | 2008 | | | HQ Internal Audit | | | | | | |
|
107 | | Internal Audit Completed WPs, including COSO for all Defense, HQ, & FRC sites | | | 2009 | | | HQ Internal Audit | | | | | | |
|
108 | | Internal Audit Completed WPs, including COSO for all Defense, HQ, & FRC sites | | | 2010 | | | HQ Internal Audit | | | | | | |
|
109 | | Internal Audit Completed WPs, including COSO for all Defense, HQ, & FRC sites | | | 2011 | | | HQ Internal Audit | | | | | | |
19
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
110 | | Binders that support the COSO Audit Reports | | | 2006 | | | HQ Internal Audit | | | | | | |
|
111 | | Binders that support the COSO Audit Reports | | | 2007 | | | HQ Internal Audit | | | | | | |
|
112 | | Binders that support the COSO Audit Reports | | | 2008 | | | HQ Internal Audit | | | | | | |
|
113 | | Binders that support the COSO Audit Reports | | | 2009 | | | HQ Internal Audit | | | | | | |
|
114 | | Binders that support the COSO Audit Reports | | | 2010 | | | HQ Internal Audit | | | | | | |
|
115 | | Binders that support the COSO Audit Reports | | | 2011 | | | HQ Internal Audit | | | | | | |
|
116 | | Internal Audit Risk Assessments | | | 2006 | | | HQ Internal Audit | | | | | | |
|
117 | | Internal Audit Risk Assessments | | | 2007 | | | HQ Internal Audit | | | | | | |
|
118 | | Internal Audit Risk Assessments | | | 2008 | | | HQ Internal Audit | | | | | | |
|
119 | | Internal Audit Risk Assessments | | | 2009 | | | HQ Internal Audit | | | | | | |
|
120 | | Internal Audit Risk Assessments | | | 2010 | | | HQ Internal Audit | | | | | | |
|
121 | | Internal Audit Risk Assessments | | | 2011 | | | HQ Internal Audit | | | | | | |
|
122 | | Internal Audit Year-end Mgmt Testing Memos | | | 2006 | | | HQ Internal Audit | | | | | | |
|
123 | | Internal Audit Year-end Mgmt Testing Memos | | | 2007 | | | HQ Internal Audit | | | | | | |
|
124 | | Internal Audit Year-end Mgmt Testing Memos | | | 2008 | | | HQ Internal Audit | | | | | | |
|
125 | | Internal Audit Year-end Mgmt Testing Memos | | | 2009 | | | HQ Internal Audit | | | | | | |
|
126 | | Internal Audit Year-end Mgmt Testing Memos | | | 2010 | | | HQ Internal Audit | | | | | | |
20
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
127 | | Internal Audit Year-end Mgmt Testing Memos | | | 2011 | | | HQ Internal Audit | | | | | | |
|
128 | | Binders that support the IA Year-end Mgmt Testing Memos | | | 2006 | | | HQ Internal Audit | | | | | | |
|
129 | | Binders that support the IA Year-end Mgmt Testing Memos | | | 2007 | | | HQ Internal Audit | | | | | | |
|
130 | | Binders that support the IA Year-end Mgmt Testing Memos | | | 2008 | | | HQ Internal Audit | | | | | | |
|
131 | | Binders that support the IA Year-end Mgmt Testing Memos | | | 2009 | | | HQ Internal Audit | | | | | | |
|
132 | | Binders that support the IA Year-end Mgmt Testing Memos | | | 2010 | | | HQ Internal Audit | | | | | | |
|
133 | | Binders that support the IA Year-end Mgmt Testing Memos | | | 2011 | | | HQ Internal Audit | | | | | | |
|
134 | | internal Audit Year-end Fraud Testing Memos | | | 2006 | | | HQ Internal Audit | | | | | | |
|
135 | | internal Audit Year-end Fraud Testing Memos | | | 2007 | | | HQ Internal Audit | | | | | | |
|
136 | | internal Audit Year-end Fraud Testing Memos | | | 2008 | | | HQ Internal Audit | | | | | | |
|
137 | | internal Audit Year-end Fraud Testing Memos | | | 2009 | | | HQ Internal Audit | | | | | | |
|
138 | | internal Audit Year-end Fraud Testing Memos | | | 2010 | | | HQ Internal Audit | | | | | | |
|
139 | | internal Audit Year-end Fraud Testing Memos | | | 2011 | | | HQ Internal Audit | | | | | | |
|
140 | | Binders that support the IA Year-end Fraud Testing Memos | | | 2006 | | | HQ Internal Audit | | | | | | |
|
141 | | Binders that support the IA Year-end Fraud Testing Memos | | | 2007 | | | HQ Internal Audit | | | | | | |
21
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
142 | | Binders that support the IA Year-end Fraud Testing Memos | | | 2008 | | | HQ Internal Audit | | | | | | |
|
143 | | Binders that support the IA Year-end Fraud Testing Memos | | | 2009 | | | HQ Internal Audit | | | | | | |
|
144 | | Binders that support the IA Year-end Fraud Testing Memos | | | 2010 | | | HQ Internal Audit | | | | | | |
|
145 | | Binders that support the IA Year-end Fraud Testing Memos | | | 2011 | | | HQ Internal Audit | | | | | | |
|
146 | | ITTHQ Generic SOX Templates | | | 2006 | | | HQ Internal Audit | | | | | | |
|
147 | | ITTHQ Generic SOX Templates | | | 2007 | | | HQ Internal Audit | | | | | | |
|
148 | | ITTHQ Generic SOX Templates | | | 2008 | | | HQ Internal Audit | | | | | | |
|
149 | | ITTHQ Generic SOX Templates | | | 2009 | | | HQ Internal Audit | | | | | | |
|
150 | | ITTHQ Generic SOX Templates | | | 2010 | | | HQ Internal Audit | | | | | | |
|
151 | | ITTHQ Generic SOX Templates | | | 2011 | | | HQ Internal Audit | | | | | | |
|
152 | | ITTHQ Code of Conduct — 2006 (PDF version) | | | 2006 | | | HQ Corp Responsibility | | | | Y | | |
|
153 | | ITTHQ Code of Conduct — 2009 (PDF version) | | | 2009 | | | HQ Corp Responsibility | | | | Y | | |
|
154 | | ITTHQ Code of Conduct — 2011 (PDF version) | | | 2011 | | | HQ Corp Responsibility | | | | | | |
|
155 | | A copy of the Annual Code of Conduct Training Material | | | 2006 | | | HQ Corp Responsibility | | | | | | |
|
156 | | A copy of the Annual Code of Conduct Training Material | | | 2007 | | | HQ Corp Responsibility | | | | | | |
|
157 | | A copy of the Annual Code of Conduct Training Material | | | 2008 | | | HQ Corp Responsibility | | | | | | |
|
158 | | A copy of the Annual Code of Conduct Training Material | | | 2009 | | | HQ Corp Responsibility | | | | | | |
22
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
159 | | A copy of the Annual Code of Conduct Training Material | | | 2010 | | | HQ Corp Responsibility | | | | | | |
|
160 | | A copy of the Annual Code of Conduct Training Material | | | 2011 | | | HQ Corp Responsibility | | | | | | |
|
161 | | Training Records to support that every ITT Employee has taken the Code of Conduct Training each year. | | | 2006 | | | HQ Corp Responsibility | | | | | | |
|
162 | | Training Records to support that every ITT Employee has taken the Code of Conduct Training each year. | | | 2007 | | | HQ Corp Responsibility | | | | | | |
|
163 | | Training Records to support that every ITT Employee has taken the Code of Conduct Training each year. | | | 2008 | | | HQ Corp Responsibility | | | | | | |
|
164 | | Training Records to support that every ITT Employee has taken the Code of Conduct Training each year. | | | 2009 | | | HQ Corp Responsibility | | | | | | |
|
165 | | Training Records to support that every ITT Employee has taken the Code of Conduct Training each year. | | | 2010 | | | HQ Corp Responsibility | | | | | | |
|
166 | | Training Records to support that every ITT Employee has taken the Code of Conduct Training each year. | | | 2011 | | | HQ Corp Responsibility | | | | | | |
23
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
167 | | Evidence of CCRB Meetings (i.e. Agenda & Signed Roster of Attendees) | | | 2006 | | | HQ Corp Responsibility | | | | | | |
|
168 | | Evidence of CCRB Meetings (i.e. Agenda & Signed Roster of Attendees) | | | 2007 | | | HQ Corp Responsibility | | | | | | |
|
169 | | Evidence of CCRB Meetings (i.e. Agenda & Signed Roster of Attendees) | | | 2008 | | | HQ Corp Responsibility | | | | | | |
|
170 | | Evidence of CCRB Meetings (i.e. Agenda & Signed Roster of Attendees) | | | 2009 | | | HQ Corp Responsibility | | | | | | |
|
171 | | Evidence of CCRB Meetings (i.e. Agenda & Signed Roster of Attendees) | | | 2010 | | | HQ Corp Responsibility | | | | | | |
|
172 | | Evidence of CCRB Meetings (i.e. Agenda & Signed Roster of Attendees) | | | 2011 | | | HQ Corp Responsibility | | | | | | |
|
173 | | All Quarterly E&C Metrics Reports (Raven/Longo) | | | 2006 | | | HQ Corp Responsibility | | | | | | |
|
174 | | All Quarterly E&C Metrics Reports (Raven/Longo) | | | 2007 | | | HQ Corp Responsibility | | | | | | |
|
175 | | All Quarterly E&C Metrics Reports (Raven/Longo) | | | 2008 | | | HQ Corp Responsibility | | | | | | |
|
176 | | All Quarterly E&C Metrics Reports (Raven/Longo) | | | 2009 | | | HQ Corp Responsibility | | | | | | |
|
177 | | All Quarterly E&C Metrics Reports (Raven/Longo) | | | 2010 | | | HQ Corp Responsibility | | | | | | |
24
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
178 | | All Quarterly E&C Metrics Reports (Raven/Longo) | | | 2011 | | | HQ Corp Responsibility | | | | | | |
|
179 | | Evidence of Hotline Posters & Ombudsman Info, and EthicsPoiint Mechanisms (i.e. Policy, Memo, & actual posters) | | | 2006 | | | HQ Corp Responsibility | | | | | | |
|
180 | | Evidence of Hotline Posters & Ombudsman Info, and EthicsPoiint Mechanisms (i.e. Policy, Memo, & actual posters) | | | 2007 | | | HQ Corp Responsibility | | | | | | |
|
181 | | Evidence of Hotline Posters & Ombudsman Info, and EthicsPoiint Mechanisms (i.e. Policy, Memo, & actual posters) | | | 2008 | | | HQ Corp Responsibility | | | | | | |
|
182 | | Evidence of Hotline Posters & Ombudsman Info, and EthicsPoiint Mechanisms (i.e. Policy, Memo, & actual posters) | | | 2009 | | | HQ Corp Responsibility | | | | | | |
|
183 | | Evidence of Hotline Posters & Ombudsman Info, and EthicsPoiint Mechanisms (i.e. Policy, Memo, & actual posters) | | | 2010 | | | HQ Corp Responsibility | | | | | | |
|
184 | | Evidence of Hotline Posters & Ombudsman Info, and EthicsPoiint Mechanisms (i.e. Policy, Memo, & actual posters) | | | 2011 | | | HQ Corp Responsibility | | | | | | |
25
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
185 | | E&C Policies & Procedures/ “Thud” Book | | | 2006 | | | HQ Corp Responsibility | | | | | | |
|
186 | | E&C Policies & Procedures/ “Thud” Book | | | 2007 | | | HQ Corp Responsibility | | | | | | |
|
187 | | E&C Policies & Procedures/ “Thud” Book | | | 2008 | | | HQ Corp Responsibility | | | | | | |
|
188 | | E&C Policies & Procedures/ “Thud” Book | | | 2009 | | | HQ Corp Responsibility | | | | | | |
|
189 | | E&C Policies & Procedures/ “Thud” Book | | | 2010 | | | HQ Corp Responsibility | | | | | | |
|
190 | | E&C Policies & Procedures/ “Thud” Book | | | 2011 | | | HQ Corp Responsibility | | | | | | |
|
191 | | Listing of All ITT Board of Directors and their affiliations | | | 2006 | | | HQ Legal | | | | | | |
|
192 | | Listing of All ITT Board of Directors and their affiliations | | | 2007 | | | HQ Legal | | | | | | |
|
193 | | Listing of All ITT Board of Directors and their affiliations | | | 2008 | | | HQ Legal | | | | | | |
|
194 | | Listing of All ITT Board of Directors and their affiliations | | | 2009 | | | HQ Legal | | | | | | |
|
195 | | Listing of All ITT Board of Directors and their affiliations | | | 2010 | | | HQ Legal | | | | | | |
|
196 | | Listing of All ITT Board of Directors and their affiliations | | | 2011 | | | HQ Legal | | | | | | |
26
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
197 | | ITT Board of Director Minutes (See Comments) | | | 2006 | | | HQ Legal | | | | | | |
|
198 | | ITT Board of Director Minutes (See Comments) | | | 2007 | | | HQ Legal | | | | | | |
|
199 | | ITT Board of Director Minutes (See Comments) | | | 2008 | | | HQ Legal | | | | | | |
|
200 | | ITT Board of Director Minutes (See Comments) | | | 2009 | | | HQ Legal | | | | | | |
|
201 | | ITT Board of Director Minutes (See Comments) | | | 2010 | | | HQ Legal | | | | | | |
|
202 | | ITT Board of Director Minutes (See Comments) | | | 2011 | | | HQ Legal | | | | | | |
|
203 | | ITT Board of Director Audit Committee Minutes (See Comments) | | | 2006 | | | HQ Legal | | | | | | |
|
204 | | ITT Board of Director Audit Committee Minutes (See Comments) | | | 2007 | | | HQ Legal | | | | | | |
|
205 | | ITT Board of Director Audit Committee Minutes (See Comments) | | | 2008 | | | HQ Legal | | | | | | |
|
206 | | ITT Board of Director Audit Committee Minutes (See Comments) | | | 2009 | | | HQ Legal | | | | | | |
|
207 | | ITT Board of Director Audit Committee Minutes (See Comments) | | | 2010 | | | HQ Legal | | | | | | |
|
208 | | ITT Board of Director Audit Committee Minutes (See Comments) | | | 2011 | | | HQ Legal | | | | | | |
|
209 | | ITT Year-end Financial Report, including 10K & Proxy (4 copies) | | | 2006 | | | HQ Controllers | | | | | | |
27
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
210 | | ITT Year-end Financial Report, including 10K & Proxy (4 copies) | | | 2007 | | | HQ Controllers | | | | | | |
|
211 | | ITT Year-end Financial Report, including 10K & Proxy (4 copies) | | | 2008 | | | HQ Controllers | | | | | | |
|
212 | | ITT Year-end Financial Report, including 10K & Proxy (4 copies) | | | 2009 | | | HQ Controllers | | | | | | |
|
213 | | ITT Year-end Financial Report, including 10K & Proxy (4 copies) | | | 2010 | | | HQ Controllers | | | | | | |
|
214 | | ITT Year-end Financial Report, including 10K & Proxy (4 copies) | | | 2011 | | | HQ Controllers | | | | | | |
|
215 | | Federal Income Tax Returns (2 copies) | | | 2006 | | | HQ Tax | | | | Y | | |
|
216 | | Federal Income Tax Returns (2 copies) | | | 2007 | | | HQ Tax | | | | Y | | |
|
217 | | Federal Income Tax Returns (2 copies) | | | 2008 | | | HQ Tax | | | | Y | | |
|
218 | | Federal Income Tax Returns (2 copies) | | | 2009 | | | HQ Tax | | | | Y | | |
|
219 | | Federal Income Tax Returns (2 copies) | | | 2010 | | | HQ Tax | | | | | | |
|
220 | | Federal Income Tax Returns (2 copies) | | | 2011 | | | HQ Tax | | | | | | |
|
221 | | IRS Form 8109 (Federal Tax Deposit Coupon), Electronic Federal Tax Payment System (EFTPS), or other information to support ITT’s timely payment of payroll taxes. | | | 2006 | | | HQ Tax | | | | | | |
28
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
222 | | IRS Form 8109 (Federal Tax Deposit Coupon), Electronic Federal Tax Payment System (EFTPS), or other information to support ITT’s timely payment of payroll taxes. | | | 2007 | | | HQ Tax | | | | | | |
|
223 | | IRS Form 8109 (Federal Tax Deposit Coupon), Electronic Federal Tax Payment System (EFTPS), or other information to support ITT’s timely payment of payroll taxes. | | | 2008 | | | HQ Tax | | | | | | |
|
224 | | IRS Form 8109 (Federal Tax Deposit Coupon), Electronic Federal Tax Payment System (EFTPS), or other information to support ITT’s timely payment of payroll taxes. | | | 2009 | | | HQ Tax | | | | | | |
|
225 | | IRS Form 8109 (Federal Tax Deposit Coupon), Electronic Federal Tax Payment System (EFTPS), or other information to support ITT’s timely payment of payroll taxes. | | | 2010 | | | HQ Tax | | | | | | |
|
226 | | IRS Form 8109 (Federal Tax Deposit Coupon), Electronic Federal Tax Payment System (EFTPS), or other information to support ITT’s timely payment of payroll taxes. | | | 2011 | | | HQ Tax | | | | | | |
29
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
227 | | ITT Contract with Deloitte & Touche (External Auditors) | | | 2006 | | | HQ Controllers | | | | | | |
|
228 | | ITT Contract with Deloitte & Touche (External Auditors) | | | 2007 | | | HQ Controllers | | | | | | |
|
229 | | ITT Contract with Deloitte & Touche (External Auditors) | | | 2008 | | | HQ Controllers | | | | | | |
|
230 | | ITT Contract with Deloitte & Touche (External Auditors) | | | 2009 | | | HQ Controllers | | | | | | |
|
231 | | ITT Contract with Deloitte & Touche (External Auditors) | | | 2010 | | | HQ Controllers | | | | | | |
|
232 | | ITT Contract with Deloitte & Touche (External Auditors) | | | 2011 | | | HQ Controllers | | | | | | |
|
233 | | ITT Contract with Ernst & Young (Internal Auditors) | | | 2006 | | | HQ Internal Audit | | | | | | |
|
234 | | ITT Contract with Ernst & Young (Internal Auditors) | | | 2007 | | | HQ Internal Audit | | | | | | |
|
235 | | ITT Contract with Ernst & Young (Internal Auditors) | | | 2008 | | | HQ Internal Audit | | | | | | |
|
236 | | ITT Contract with Ernst & Young (Internal Auditors) | | | 2009 | | | HQ Internal Audit | | | | | | |
|
237 | | ITT Contract with Ernst & Young (Internal Auditors) | | | 2010 | | | HQ Internal Audit | | | | | | |
|
238 | | ITT Contract with Ernst & Young (Internal Auditors) | | | 2011 | | | HQ Internal Audit | | | | | | |
30
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
239 | | Organization Charts for ALL ITTHQ Departments | | | 2006 | | | HQ Human Resources | | | | | | |
|
240 | | Organization Charts for ALL ITTHQ Departments | | | 2007 | | | HQ Human Resources | | | | | | |
|
241 | | Organization Charts for ALL ITTHQ Departments | | | 2008 | | | HQ Human Resources | | | | | | |
|
242 | | Organization Charts for ALL ITTHQ Departments | | | 2009 | | | HQ Human Resources | | | | | | |
|
243 | | Organization Charts for ALL ITTHQ Departments | | | 2010 | | | HQ Human Resources | | | | | | |
|
244 | | Organization Charts for ALL ITTHQ Departments | | | 2011 | | | HQ Human Resources | | | | | | |
|
245 | | Listing of All IITT HQ Employees by Department | | | 2006 | | | HQ Human Resources | | | | | | |
|
246 | | Listing of All IITT HQ Employees by Department | | | 2007 | | | HQ Human Resources | | | | | | |
|
247 | | Listing of All IITT HQ Employees by Department | | | 2008 | | | HQ Human Resources | | | | | | |
|
248 | | Listing of All IITT HQ Employees by Department | | | 2009 | | | HQ Human Resources | | | | | | |
|
249 | | Listing of All IITT HQ Employees by Department | | | 2010 | | | HQ Human Resources | | | | | | |
|
250 | | Listing of All IITT HQ Employees by Department | | | 2011 | | | HQ Human Resources | | | | | | |
|
251 | | Floor/Office Layout of ITTHQ Office | | | 2006 | | | HQ Human Resources | | | | | | |
|
252 | | Floor/Office Layout of ITTHQ Office | | | 2007 | | | HQ Human Resources | | | | | | |
|
253 | | Floor/Office Layout of ITTHQ Office | | | 2008 | | | HQ Human Resources | | | | | | |
31
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
254 | | Floor/Office Layout of ITTHQ Office | | | 2009 | | | HQ Human Resources | | | | | | |
|
255 | | Floor/Office Layout of ITTHQ Office | | | 2010 | | | HQ Human Resources | | | | | | |
|
256 | | Floor/Office Layout of ITTHQ Office | | | 2011 | | | HQ Human Resources | | | | | | |
|
257 | | ITT Lease for 4 Red Oak Lane, White Plains NY | | | 2006 | | | HQ Controllers | | | | | | |
|
258 | | ITT Lease for 1133 Wesrchester Ave, White Plains NY | | | 2008 | | | HQ Controllers | | | | | | |
|
259 | | ITT HQ W-2s fpr All ITTHQ Executives (19 & above) | | | 2006 | | | FWSS Payroll | | | | | | |
|
260 | | ITT HQ W-2s fpr All ITTHQ Executives (19 & above) | | | 2007 | | | FWSS Payroll | | | | | | |
|
261 | | ITT HQ W-2s fpr All ITTHQ Executives (19 & above) | | | 2008 | | | FWSS Payroll | | | | | | |
|
262 | | ITT HQ W-2s fpr All ITTHQ Executives (19 & above) | | | 2009 | | | FWSS Payroll | | | | | | |
|
263 | | ITT HQ W-2s fpr All ITTHQ Executives (19 & above) | | | 2010 | | | FWSS Payroll | | | | | | |
|
264 | | ITT HQ W-2s fpr All ITTHQ Executives (19 & above) | | | 2011 | | | FWSS Payroll | | | | | | |
|
265 | | ITT HQ W-2s fpr All Remaining ITTHQ Employees (18 & below) | | | 2006 | | | FWSS Payroll | | | | | | |
|
266 | | ITT HQ W-2s fpr All Remaining ITTHQ Employees (18 & below) | | | 2007 | | | FWSS Payroll | | | | | | |
|
267 | | ITT HQ W-2s fpr All Remaining ITTHQ Employees (18 & below) | | | 2008 | | | FWSS Payroll | | | | | | |
32
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
268 | | ITT HQ W-2s fpr All Remaining ITTHQ Employees (18 & below) | | | 2009 | | | FWSS Payroll | | | | | | |
|
269 | | ITT HQ W-2s fpr All Remaining ITTHQ Employees (18 & below) | | | 2010 | | | FWSS Payroll | | | | | | |
|
270 | | ITT HQ W-2s fpr All Remaining ITTHQ Employees (18 & below) | | | 2011 | | | FWSS Payroll | | | | | | |
|
271 | | ITTHQ Co 600 Payroll Register (System-generated PDF format) | | | 2006 | | | FWSS Payroll | | | | | | |
|
272 | | ITTHQ Co 600 Payroll Register (System-generated PDF format) | | | 2007 | | | FWSS Payroll | | | | | | |
|
273 | | ITTHQ Co 600 Payroll Register (System-generated PDF format) | | | 2008 | | | FWSS Payroll | | | | | | |
|
274 | | ITTHQ Co 600 Payroll Register (System-generated PDF format) | | | 2009 | | | FWSS Payroll | | | | | | |
|
275 | | ITTHQ Co 600 Payroll Register (System-generated PDF format) | | | 2010 | | | FWSS Payroll | | | | | | |
|
276 | | ITTHQ Co 600 Payroll Register (System-generated PDF format) | | | 2011 | | | FWSS Payroll | | | | | | |
|
277 | | ITT Executive Compensation Surveys, Bencharking, Analyses performed by ITT, and any other data used used to justify the rreasonableness of Executive Compensation (L. Thumen) | | | 2006 | | | HQ Human Resources | | | | | | |
33
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
278 | | ITT Executive Compensation Surveys, Bencharking, Analyses performed by ITT, and any other data used used to justify the rreasonableness of Executive Compensation (L. Thumen) | | | 2007 | | | HQ Human Resources | | | | | | |
|
279 | | ITT Executive Compensation Surveys, Bencharking, Analyses performed by ITT, and any other data used used to justify the rreasonableness of Executive Compensation (L. Thumen) | | | 2008 | | | HQ Human Resources | | | | | | |
|
280 | | ITT Executive Compensation Surveys, Bencharking, Analyses performed by ITT, and any other data used used to justify the rreasonableness of Executive Compensation (L. Thumen) | | | 2009 | | | HQ Human Resources | | | | | | |
|
281 | | ITT Executive Compensation Surveys, Bencharking, Analyses performed by ITT, and any other data used used to justify the rreasonableness of Executive Compensation (L. Thumen) | | | 2010 | | | HQ Human Resources | | | | | | |
34
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
282 | | ITT Executive Compensation Surveys, Bencharking, Analyses performed by ITT, and any other data used used to justify the rreasonableness of Executive Compensation (L. Thumen) | | | 2011 | | | HQ Human Resources | | | | | | |
|
283 | | ITTHQ Corporate Policies & Procedures (ALL) | | | 2006 | | | HQ Corp Responsibility | | | | | | |
|
284 | | ITTHQ Corporate Policies & Procedures (ALL) | | | 2007 | | | HQ Corp Responsibility | | | | | | |
|
285 | | ITTHQ Corporate Policies & Procedures (ALL) | | | 2008 | | | HQ Corp Responsibility | | | | | | |
|
286 | | ITTHQ Corporate Policies & Procedures (ALL) | | | 2009 | | | HQ Corp Responsibility | | | | | | |
|
287 | | ITTHQ Corporate Policies & Procedures (ALL) | | | 2010 | | | HQ Corp Responsibility | | | | | | |
|
288 | | ITTHQ Corporate Policies & Procedures (ALL) | | | 2011 | | | HQ Corp Responsibility | | | | | | |
|
289 | | SAS 70 Reports & Contract/Agreements for all 3rd Party Service Providers that ITTHQ uses. | | | 2006 | | | Mulitple HQ Depts | | | | | | |
|
290 | | SAS 70 Reports & Contract/Agreements for all 3rd Party Service Providers that ITTHQ uses. | | | 2007 | | | Mulitple HQ Depts | | | | | | |
35
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
291 | | SAS 70 Reports & Contract/Agreements for all 3rd Party Service Providers that ITTHQ uses. | | | 2008 | | | Mulitple HQ Depts | | | | | | |
|
292 | | SAS 70 Reports & Contract/Agreements for all 3rd Party Service Providers that ITTHQ uses. | | | 2009 | | | Mulitple HQ Depts | | | | | | |
|
293 | | SAS 70 Reports & Contract/Agreements for all 3rd Party Service Providers that ITTHQ uses. | | | 2010 | | | Mulitple HQ Depts | | | | | | |
|
294 | | SAS 70 Reports & Contract/Agreements for all 3rd Party Service Providers that ITTHQ uses. | | | 2011 | | | Mulitple HQ Depts | | | | | | |
|
295 | | HFM Data Suppiort for 3 Factor Formala Calculations (System-generated PDF format) | | | 2006 | | | HQ Controllers | | | | | | |
|
296 | | HFM Data Suppiort for 3 Factor Formala Calculations (System-generated PDF format) | | | 2007 | | | HQ Controllers | | | | | | |
|
297 | | HFM Data Suppiort for 3 Factor Formala Calculations (System-generated PDF format) | | | 2008 | | | HQ Controllers | | | | | | |
|
298 | | HFM Data Suppiort for 3 Factor Formala Calculations (System-generated PDF format) | | | 2009 | | | HQ Controllers | | | | | | |
36
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
299 | | HFM Data Suppiort for 3 Factor Formala Calculations (System-generated PDF format) | | | 2010 | | | HQ Controllers | | | | | | |
|
300 | | HFM Data Suppiort for 3 Factor Formala Calculations (System-generated PDF format) | | | 2011 | | | HQ Controllers | | | | | | |
|
301 | | Bonus Agreements/Approvals for ALL ITTHQ Employess (Non-Execs) | | | 2006 | | | HQ Human Resources | | | | | | |
|
302 | | Bonus Agreements/Approvals for ALL ITTHQ Employess (Non-Execs) | | | 2007 | | | HQ Human Resources | | | | | | |
|
303 | | Bonus Agreements/Approvals for ALL ITTHQ Employess (Non-Execs) | | | 2008 | | | HQ Human Resources | | | | | | |
|
304 | | Bonus Agreements/Approvals for ALL ITTHQ Employess (Non-Execs) | | | 2009 | | | HQ Human Resources | | | | | | |
|
305 | | Bonus Agreements/Approvals for ALL ITTHQ Employess (Non-Execs) | | | 2010 | | | HQ Human Resources | | | | | | |
|
306 | | Bonus Agreements/Approvals for ALL ITTHQ Employess (Non-Execs) | | | 2011 | | | HQ Human Resources | | | | | | |
|
307 | | Bonus Agreements/Approvals for All ITT Executives (HQ, SS, DEF) | | | 2006 | | | HQ Human Resources | | | | | | |
|
308 | | Bonus Agreements/Approvals for All ITT Executives (HQ, SS, DEF) | | | 2007 | | | HQ Human Resources | | | | | | |
37
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
309 | | Bonus Agreements/Approvals for All ITT Executives (HQ, SS, DEF) | | | 2008 | | | HQ Human Resources | | | | | | |
|
310 | | Bonus Agreements/Approvals for All ITT Executives (HQ, SS, DEF) | | | 2009 | | | HQ Human Resources | | | | | | |
|
311 | | Bonus Agreements/Approvals for All ITT Executives (HQ, SS, DEF) | | | 2010 | | | HQ Human Resources | | | | | | |
|
312 | | Bonus Agreements/Approvals for All ITT Executives (HQ, SS, DEF) | | | 2011 | | | HQ Human Resources | | | | | | |
|
313 | | TSR Statements for ALL ITT HQ, SS, & DEFENSE Employees | | | 2006 | | | HQ Human Resources | | | | | | |
|
314 | | TSR Statements for ALL ITT HQ, SS, & DEFENSE Employees | | | 2007 | | | HQ Human Resources | | | | | | |
|
315 | | TSR Statements for ALL ITT HQ, SS, & DEFENSE Employees | | | 2008 | | | HQ Human Resources | | | | | | |
|
316 | | TSR Statements for ALL ITT HQ, SS, & DEFENSE Employees | | | 2009 | | | HQ Human Resources | | | | | | |
|
317 | | TSR Statements for ALL ITT HQ, SS, & DEFENSE Employees | | | 2010 | | | HQ Human Resources | | | | | | |
|
318 | | TSR Statements for ALL ITT HQ, SS, & DEFENSE Employees | | | 2011 | | | HQ Human Resources | | | | | | |
|
319 | | LTIP Calculations (M Hahn) w/supporting source documentation | | | 2006 | | | HQ Controllers | | | | | | |
38
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
320 | | LTIP Calculations (M Hahn) w/supporting source documentation | | | 2007 | | | HQ Controllers | | | | | | |
|
321 | | LTIP Calculations (M Hahn) w/supporting source documentation | | | 2008 | | | HQ Controllers | | | | | | |
|
322 | | LTIP Calculations (M Hahn) w/supporting source documentation | | | 2009 | | | HQ Controllers | | | | | | |
|
323 | | LTIP Calculations (M Hahn) w/supporting source documentation | | | 2010 | | | HQ Controllers | | | | | | |
|
324 | | LTIP Calculations (M Hahn) w/supporting source documentation | | | 2011 | | | HQ Controllers | | | | | | |
|
325 | | Approvals/Supporting Docs for ALL ITTHQ Service Recognition Awards (To support expense booked in Co 600 A&G) | | | 2006 | | | HQ Controllers | | | | | | |
|
326 | | Approvals/Supporting Docs for ALL ITTHQ Service Recognition Awards (To support expense booked in Co 600 A&G) | | | 2007 | | | HQ Controllers | | | | | | |
|
327 | | Approvals/Supporting Docs for ALL ITTHQ Service Recognition Awards (To support expense booked in Co 600 A&G) | | | 2008 | | | HQ Controllers | | | | | | |
|
328 | | Approvals/Supporting Docs for ALL ITTHQ Service Recognition Awards (To support expense booked in Co 600 A&G) | | | 2009 | | | HQ Controllers | | | | | | |
39
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
329 | | Approvals/Supporting Docs for ALL ITTHQ Service Recognition Awards (To support expense booked in Co 600 A&G) | | | 2010 | | | HQ Controllers | | | | | | |
|
330 | | Approvals/Supporting Docs for ALL ITTHQ Service Recognition Awards (To support expense booked in Co 600 A&G) | | | 2011 | | | HQ Controllers | | | | | | |
|
331 | | Approvals/Supporting Docs for ALL ITTHQ Tuition Reimburesments (To support expense booked in Co 600 A&G) | | | 2006 | | | HQ Controllers | | | | | | |
|
332 | | Approvals/Supporting Docs for ALL ITTHQ Tuition Reimburesments (To support expense booked in Co 600 A&G) | | | 2007 | | | HQ Controllers | | | | | | |
|
333 | | Approvals/Supporting Docs for ALL ITTHQ Tuition Reimburesments (To support expense booked in Co 600 A&G) | | | 2008 | | | HQ Controllers | | | | | | |
|
334 | | Approvals/Supporting Docs for ALL ITTHQ Tuition Reimburesments (To support expense booked in Co 600 A&G) | | | 2009 | | | HQ Controllers | | | | | | |
|
335 | | Approvals/Supporting Docs for ALL ITTHQ Tuition Reimburesments (To support expense booked in Co 600 A&G) | | | 2010 | | | HQ Controllers | | | | | | |
40
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
336 | | Approvals/Supporting Docs for ALL ITTHQ Tuition Reimburesments (To support expense booked in Co 600 A&G) | | | 2011 | | | HQ Controllers | | | | | | |
|
337 | | PARs/Approvals for ALL Software Acquisiitions at ITTHQ Co # 600 | | | 2006 | | | HQ Controllers | | | | | | |
|
338 | | PARs/Approvals for ALL Software Acquisiitions at ITTHQ Co # 601 | | | 2007 | | | HQ Controllers | | | | | | |
|
339 | | PARs/Approvals for ALL Software Acquisiitions at ITTHQ Co # 602 | | | 2008 | | | HQ Controllers | | | | | | |
|
340 | | PARs/Approvals for ALL Software Acquisiitions at ITTHQ Co # 603 | | | 2009 | | | HQ Controllers | | | | | | |
|
341 | | PARs/Approvals for ALL Software Acquisiitions at ITTHQ Co # 604 | | | 2010 | | | HQ Controllers | | | | | | |
|
342 | | PARs/Approvals for ALL Software Acquisiitions at ITTHQ Co # 605 | | | 2011 | | | HQ Controllers | | | | | | |
|
343 | | PARs/Approvals for ALL Capital Expebdiures/Acquisiitions at ITT HQ Co 600 Locations | | | 2006 | | | HQ Controllers | | | | | | |
|
344 | | PARs/Approvals for ALL Capital Expebdiures/Acquisiitions at ITT HQ Co 600 Locations | | | 2007 | | | HQ Controllers | | | | | | |
|
345 | | PARs/Approvals for ALL Capital Expebdiures/Acquisiitions at ITT HQ Co 600 Locations | | | 2008 | | | HQ Controllers | | | | | | |
41
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
346 | | PARs/Approvals for ALL Capital Expebdiures/Acquisiitions at ITT HQ Co 600 Locations | | | 2009 | | | HQ Controllers | | | | | | |
|
347 | | PARs/Approvals for ALL Capital Expebdiures/Acquisiitions at ITT HQ Co 600 Locations | | | 2010 | | | HQ Controllers | | | | | | |
|
348 | | PARs/Approvals for ALL Capital Expebdiures/Acquisiitions at ITT HQ Co 600 Locations | | | 2011 | | | HQ Controllers | | | | | | |
|
349 | | Fixed Assets Register for all ITT HQ Co 600 Fixed Assets | | | 2006 | | | HQ Controllers | | | | | | |
|
350 | | Fixed Assets Register for all ITT HQ Co 600 Fixed Assets | | | 2007 | | | HQ Controllers | | | | | | |
|
351 | | Fixed Assets Register for all ITT HQ Co 600 Fixed Assets | | | 2008 | | | HQ Controllers | | | | | | |
|
352 | | Fixed Assets Register for all ITT HQ Co 600 Fixed Assets | | | 2009 | | | HQ Controllers | | | | | | |
|
353 | | Fixed Assets Register for all ITT HQ Co 600 Fixed Assets | | | 2010 | | | HQ Controllers | | | | | | |
|
354 | | Fixed Assets Register for all ITT HQ Co 600 Fixed Assets | | | 2011 | | | HQ Controllers | | | | | | |
|
355 | | Depreciation Basis for ALL ITTHQ Co 600 Fixed Assets | | | 2006 | | | HQ Controllers | | | | | | |
|
356 | | Depreciation Basis for ALL ITTHQ Co 600 Fixed Assets | | | 2007 | | | HQ Controllers | | | | | | |
42
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
357 | | Depreciation Basis for ALL ITTHQ Co 600 Fixed Assets | | | 2008 | | | HQ Controllers | | | | | | |
|
358 | | Depreciation Basis for ALL ITTHQ Co 600 Fixed Assets | | | 2009 | | | HQ Controllers | | | | | | |
|
359 | | Depreciation Basis for ALL ITTHQ Co 600 Fixed Assets | | | 2010 | | | HQ Controllers | | | | | | |
|
360 | | Depreciation Basis for ALL ITTHQ Co 600 Fixed Assets | | | 2011 | | | HQ Controllers | | | | | | |
|
361 | | Invoices for All Fixed Assers at ITTHQ Co 600 | | | 2006 | | | HQ Controllers | | | | | | |
|
362 | | Invoices for All Fixed Assers at ITTHQ Co 601 | | | 2007 | | | HQ Controllers | | | | | | |
|
363 | | Invoices for All Fixed Assers at ITTHQ Co 602 | | | 2008 | | | HQ Controllers | | | | | | |
|
364 | | Invoices for All Fixed Assers at ITTHQ Co 603 | | | 2009 | | | HQ Controllers | | | | | | |
|
365 | | Invoices for All Fixed Assers at ITTHQ Co 604 | | | 2010 | | | HQ Controllers | | | | | | |
|
366 | | Invoices for All Fixed Assers at ITTHQ Co 605 | | | 2011 | | | HQ Controllers | | | | | | |
|
367 | | Leasehold Improvememt Register for all ITT HQ Co 600 Leasehold Imps | | | 2006 | | | HQ Controllers | | | | | | |
|
368 | | Leasehold Improvememt Register for all ITT HQ Co 600 Leasehold Imps | | | 2007 | | | HQ Controllers | | | | | | |
|
369 | | Leasehold Improvememt Register for all ITT HQ Co 600 Leasehold Imps | | | 2008 | | | HQ Controllers | | | | | | |
|
370 | | Leasehold Improvememt Register for all ITT HQ Co 600 Leasehold Imps | | | 2009 | | | HQ Controllers | | | | | | |
43
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
371 | | Leasehold Improvememt Register for all ITT HQ Co 600 Leasehold Imps | | | 2010 | | | HQ Controllers | | | | | | |
|
372 | | Leasehold Improvememt Register for all ITT HQ Co 600 Leasehold Imps | | | 2011 | | | HQ Controllers | | | | | | |
|
373 | | Amortization Basis for ALL ITTHQ Co 600 Leasehold Improvs | | | 2006 | | | HQ Controllers | | | | | | |
|
374 | | Amortization Basis for ALL ITTHQ Co 600 Leasehold Improvs | | | 2007 | | | HQ Controllers | | | | | | |
|
375 | | Amortization Basis for ALL ITTHQ Co 600 Leasehold Improvs | | | 2008 | | | HQ Controllers | | | | | | |
|
376 | | Amortization Basis for ALL ITTHQ Co 600 Leasehold Improvs | | | 2009 | | | HQ Controllers | | | | | | |
|
377 | | Amortization Basis for ALL ITTHQ Co 600 Leasehold Improvs | | | 2010 | | | HQ Controllers | | | | | | |
|
378 | | Amortization Basis for ALL ITTHQ Co 600 Leasehold Improvs | | | 2011 | | | HQ Controllers | | | | | | |
|
379 | | Invoices for All Leasehold Improvs at ITTHQ Co 600 | | | 2006 | | | HQ Controllers | | | | | | |
|
380 | | Invoices for All Leasehold Improvs at ITTHQ Co 600 | | | 2007 | | | HQ Controllers | | | | | | |
|
381 | | Invoices for All Leasehold Improvs at ITTHQ Co 600 | | | 2008 | | | HQ Controllers | | | | | | |
44
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
382 | | Invoices for All Leasehold Improvs at ITTHQ Co 600 | | | 2009 | | | HQ Controllers | | | | | | |
|
383 | | Invoices for All Leasehold Improvs at ITTHQ Co 600 | | | 2010 | | | HQ Controllers | | | | | | |
|
384 | | Invoices for All Leasehold Improvs at ITTHQ Co 600 | | | 2011 | | | HQ Controllers | | | | | | |
|
385 | | Rental Agreements that support all Acct 451/455 Rental Expenses | | | 2006 | | | HQ Controllers | | | | | | |
|
386 | | Rental Agreements that support all Acct 451/455 Rental Expenses | | | 2007 | | | HQ Controllers | | | | | | |
|
387 | | Rental Agreements that support all Acct 451/455 Rental Expenses | | | 2008 | | | HQ Controllers | | | | | | |
|
388 | | Rental Agreements that support all Acct 451/455 Rental Expenses | | | 2009 | | | HQ Controllers | | | | | | |
|
389 | | Rental Agreements that support all Acct 451/455 Rental Expenses | | | 2010 | | | HQ Controllers | | | | | | |
|
390 | | Rental Agreements that support all Acct 451/455 Rental Expenses | | | 2011 | | | HQ Controllers | | | | | | |
|
391 | | Agreements/Contracts with Temporary Help & Temp Agencies (Acct 738) | | | 2006 | | | HQ Human Resources | | | | | | |
|
392 | | Agreements/Contracts with Temporary Help & Temp Agencies (Acct 738) | | | 2007 | | | HQ Human Resources | | | | | | |
45
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
393 | | Agreements/Contracts with Temporary Help & Temp Agencies (Acct 738) | | | 2008 | | | HQ Human Resources | | | | | | |
|
394 | | Agreements/Contracts with Temporary Help & Temp Agencies (Acct 738) | | | 2009 | | | HQ Human Resources | | | | | | |
|
395 | | Agreements/Contracts with Temporary Help & Temp Agencies (Acct 738) | | | 2010 | | | HQ Human Resources | | | | | | |
|
396 | | Agreements/Contracts with Temporary Help & Temp Agencies (Acct 738) | | | 2011 | | | HQ Human Resources | | | | | | |
|
397 | | Agreements/Contracts with Employment Agencies, Search Agencies, and Executive Searches (i.e. Acct 741), for ALL employment searches | | | 2006 | | | HQ Human Resources | | | | | | |
|
398 | | Agreements/Contracts with Employment Agencies, Search Agencies, and Executive Searches (i.e. Acct 741), for ALL employment searches | | | 2007 | | | HQ Human Resources | | | | | | |
|
399 | | Agreements/Contracts with Employment Agencies, Search Agencies, and Executive Searches (i.e. Acct 741), for ALL employment searches | | | 2008 | | | HQ Human Resources | | | | | | |
46
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
400 | | Agreements/Contracts with Employment Agencies, Search Agencies, and Executive Searches (i.e. Acct 741), for ALL employment searches | | | 2009 | | | HQ Human Resources | | | | | | |
|
401 | | Agreements/Contracts with Employment Agencies, Search Agencies, and Executive Searches (i.e. Acct 741), for ALL employment searches | | | 2010 | | | HQ Human Resources | | | | | | |
|
402 | | Agreements/Contracts with Employment Agencies, Search Agencies, and Executive Searches (i.e. Acct 741), for ALL employment searches | | | 2011 | | | HQ Human Resources | | | | | | |
|
403 | | Relocation Expense Supprting Docs (Acct 744) | | | 2006 | | | HQ Human Resources | | | | | | |
|
404 | | Relocation Expense Supprting Docs (Acct 744) | | | 2007 | | | HQ Human Resources | | | | | | |
|
405 | | Relocation Expense Supprting Docs (Acct 744) | | | 2008 | | | HQ Human Resources | | | | | | |
|
406 | | Relocation Expense Supprting Docs (Acct 744) | | | 2009 | | | HQ Human Resources | | | | | | |
|
407 | | Relocation Expense Supprting Docs (Acct 744) | | | 2010 | | | HQ Human Resources | | | | | | |
|
408 | | Relocation Expense Supprting Docs (Acct 744) | | | 2011 | | | HQ Human Resources | | | | | | |
47
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
409 | | Contracts/Agreements for ALL ITT BOARD OF DIRECTORS (Acct 750) | | | 2006 | | | HQ Legal | | | | | | |
|
410 | | Contracts/Agreements for ALL ITT BOARD OF DIRECTORS (Acct 750) | | | 2007 | | | HQ Legal | | | | | | |
|
411 | | Contracts/Agreements for ALL ITT BOARD OF DIRECTORS (Acct 750) | | | 2008 | | | HQ Legal | | | | | | |
|
412 | | Contracts/Agreements for ALL ITT BOARD OF DIRECTORS (Acct 750) | | | 2009 | | | HQ Legal | | | | | | |
|
413 | | Contracts/Agreements for ALL ITT BOARD OF DIRECTORS (Acct 750) | | | 2010 | | | HQ Legal | | | | | | |
|
414 | | Contracts/Agreements for ALL ITT BOARD OF DIRECTORS (Acct 750) | | | 2011 | | | HQ Legal | | | | | | |
|
415 | | Supporting Docs for ALL ITT BOARD OF DIRECTORS FEES (Acct 750) | | | 2006 | | | HQ Legal | | | | | | |
|
416 | | Supporting Docs for ALL ITT BOARD OF DIRECTORS FEES (Acct 750) | | | 2007 | | | HQ Legal | | | | | | |
|
417 | | Supporting Docs for ALL ITT BOARD OF DIRECTORS FEES (Acct 750) | | | 2008 | | | HQ Legal | | | | | | |
|
418 | | Supporting Docs for ALL ITT BOARD OF DIRECTORS FEES (Acct 750) | | | 2009 | | | HQ Legal | | | | | | |
48
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
419 | | Supporting Docs for ALL ITT BOARD OF DIRECTORS FEES (Acct 750) | | | 2010 | | | HQ Legal | | | | | | |
|
420 | | Supporting Docs for ALL ITT BOARD OF DIRECTORS FEES (Acct 750) | | | 2011 | | | HQ Legal | | | | | | |
|
421 | | G/L Support for ALL ITTHQ Co 600 Severance Expense (System-generated PDF and xls format) | | | 2006 | | | FWSS Payroll | | | | | | |
|
422 | | G/L Support for ALL ITTHQ Co 600 Severance Expense (System-generated PDF and xls format) | | | 2007 | | | FWSS Payroll | | | | | | |
|
423 | | G/L Support for ALL ITTHQ Co 600 Severance Expense (System-generated PDF and xls format) | | | 2008 | | | FWSS Payroll | | | | | | |
|
424 | | G/L Support for ALL ITTHQ Co 600 Severance Expense (System-generated PDF and xls format) | | | 2009 | | | FWSS Payroll | | | | | | |
|
425 | | G/L Support for ALL ITTHQ Co 600 Severance Expense (System-generated PDF and xls format) | | | 2010 | | | FWSS Payroll | | | | | | |
|
426 | | G/L Support for ALL ITTHQ Co 600 Severance Expense (System-generated PDF and xls format) | | | 2011 | | | FWSS Payroll | | | | | | |
|
427 | | Termination Agreements for ALL ITTHQ Co 600 Severed Employees | | | 2006 | | | HQ Human Resources | | | | | | |
|
428 | | Termination Agreements for ALL ITTHQ Co 600 Severed Employees | | | 2007 | | | HQ Human Resources | | | | | | |
49
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
429 | | Termination Agreements for ALL ITTHQ Co 600 Severed Employees | | | 2008 | | | HQ Human Resources | | | | | | |
|
430 | | Termination Agreements for ALL ITTHQ Co 600 Severed Employees | | | 2009 | | | HQ Human Resources | | | | | | |
|
431 | | Termination Agreements for ALL ITTHQ Co 600 Severed Employees | | | 2010 | | | HQ Human Resources | | | | | | |
|
432 | | Termination Agreements for ALL ITTHQ Co 600 Severed Employees | | | 2011 | | | HQ Human Resources | | | | | | |
|
433 | | Concur Reports for ALL EXPENSES that are charged through Concur at ITTHQ (System-generated?) See Comments) | | | 2006 | | | FWSS Travel | | | | | | |
|
434 | | Concur Reports for ALL EXPENSES that are charged through Concur at ITTHQ (System-generated?) See Comments) | | | 2007 | | | FWSS Travel | | | | | | |
|
435 | | Concur Reports for ALL EXPENSES that are charged through Concur at ITTHQ (System-generated?) See Comments) | | | 2008 | | | FWSS Travel | | | | | | |
50
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
436 | | Concur Reports for ALL EXPENSES that are charged through Concur at ITTHQ (System-generated?) See Comments) | | | 2009 | | | FWSS Travel | | | | | | |
|
437 | | Concur Reports for ALL EXPENSES that are charged through Concur at ITTHQ (System-generated?) See Comments) | | | 2010 | | | FWSS Travel | | | | | | |
|
438 | | Concur Reports for ALL EXPENSES that are charged through Concur at ITTHQ (System-generated?) See Comments) | | | 2011 | | | FWSS Travel | | | | | | |
|
439 | | Supporting Docs/Receipts fo ALL EXPENSES that are charged through Concur at ITTHQ | | | 2006 | | | FWSS Travel | | | | | | |
|
440 | | Supporting Docs/Receipts fo ALL EXPENSES that are charged through Concur at ITTHQ | | | 2007 | | | FWSS Travel | | | | | | |
|
441 | | Supporting Docs/Receipts fo ALL EXPENSES that are charged through Concur at ITTHQ | | | 2008 | | | FWSS Travel | | | | | | |
|
442 | | Supporting Docs/Receipts fo ALL EXPENSES that are charged through Concur at ITTHQ | | | 2009 | | | FWSS Travel | | | | | | |
51
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
443 | | Supporting Docs/Receipts fo ALL EXPENSES that are charged through Concur at ITTHQ | | | 2010 | | | FWSS Travel | | | | | | |
|
444 | | Supporting Docs/Receipts fo ALL EXPENSES that are charged through Concur at ITTHQ | | | 2011 | | | FWSS Travel | | | | | | |
|
445 | | ALL Consultant Agreements/Contracts at ITTHQ Co 600 (Acct 734 & 735) | | | 2006 | | | Mulitple HQ Depts | | | | | | |
|
446 | | ALL Consultant Agreements/Contracts at ITTHQ Co 600 (Acct 734 & 735) | | | 2007 | | | Mulitple HQ Depts | | | | | | |
|
447 | | ALL Consultant Agreements/Contracts at ITTHQ Co 600 (Acct 734 & 735) | | | 2008 | | | Mulitple HQ Depts | | | | | | |
|
448 | | ALL Consultant Agreements/Contracts at ITTHQ Co 600 (Acct 734 & 735) | | | 2009 | | | Mulitple HQ Depts | | | | | | |
|
449 | | ALL Consultant Agreements/Contracts at ITTHQ Co 600 (Acct 734 & 735) | | | 2010 | | | Mulitple HQ Depts | | | | | | |
|
450 | | ALL Consultant Agreements/Contracts at ITTHQ Co 600 (Acct 734 & 735) | | | 2011 | | | Mulitple HQ Depts | | | | | | |
|
451 | | Pension Buck Reports | | | 2006 | | | HQ Pension Dept | | | | | | |
|
452 | | Pension Buck Reports | | | 2007 | | | HQ Pension Dept | | | | | | |
|
453 | | Pension Buck Reports | | | 2008 | | | HQ Pension Dept | | | | | | |
|
454 | | Pension Buck Reports | | | 2009 | | | HQ Pension Dept | | | | | | |
|
455 | | Pension Buck Reports | | | 2010 | | | HQ Pension Dept | | | | | | |
52
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
456 | | Pension Buck Reports | | | 2011 | | | HQ Pension Dept | | | | | | |
|
457 | | Supporting Data that ITTHQ sent to Buck for the actualials to calculate CAS Complaint Pension Expenses & Contributions | | | 2006 | | | HQ Pension Dept | | | | | | |
|
458 | | Supporting Data that ITTHQ sent to Buck for the actualials to calculate CAS Complaint Pension Expenses & Contributions | | | 2007 | | | HQ Pension Dept | | | | | | |
|
459 | | Supporting Data that ITTHQ sent to Buck for the actualials to calculate CAS Complaint Pension Expenses & Contributions | | | 2008 | | | HQ Pension Dept | | | | | | |
|
460 | | Supporting Data that ITTHQ sent to Buck for the actualials to calculate CAS Complaint Pension Expenses & Contributions | | | 2009 | | | HQ Pension Dept | | | | | | �� |
|
461 | | Supporting Data that ITTHQ sent to Buck for the actualials to calculate CAS Complaint Pension Expenses & Contributions | | | 2010 | | | HQ Pension Dept | | | | | | |
|
462 | | Supporting Data that ITTHQ sent to Buck for the actualials to calculate CAS Complaint Pension Expenses & Contributions | | | 2011 | | | HQ Pension Dept | | | | | | |
|
463 | | IRS Form 5500 | | | 2006 | | | HQ Pension Dept | | | | | | |
53
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
464 | | IRS Form 5500 | | | 2007 | | | HQ Pension Dept | | | | | | |
|
465 | | IRS Form 5500 | | | 2008 | | | HQ Pension Dept | | | | | | |
|
466 | | IRS Form 5500 | | | 2009 | | | HQ Pension Dept | | | | | | |
|
467 | | IRS Form 5500 | | | 2010 | | | HQ Pension Dept | | | | | | |
|
468 | | IRS Form 5500 | | | 2011 | | | HQ Pension Dept | | | | | | |
|
469 | | Trustee Report (Northern Master Trust?) and explanations for any significant withdrawals of pension assets. Need to ensure that Government contributed pension assets are protected. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
470 | | Trustee Report (Northern Master Trust?) and explanations for any significant withdrawals of pension assets. Need to ensure that Government contributed pension assets are protected. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
471 | | Trustee Report (Northern Master Trust?) and explanations for any significant withdrawals of pension assets. Need to ensure that Government contributed pension assets are protected. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
472 | | Trustee Report (Northern Master Trust?) and explanations for any significant withdrawals of pension assets. Need to ensure that Government contributed pension assets are protected. | | | 2009 | | | HQ Pension Dept | | | | | | |
54
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
473 | | Trustee Report (Northern Master Trust?) and explanations for any significant withdrawals of pension assets. Need to ensure that Government contributed pension assets are protected. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
474 | | Trustee Report (Northern Master Trust?) and explanations for any significant withdrawals of pension assets. Need to ensure that Government contributed pension assets are protected. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
475 | | Calculations of Post-Retirement Benefits (PRB) Allocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
476 | | Calculations of Post-Retirement Benefits (PRB) Allocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
477 | | Calculations of Post-Retirement Benefits (PRB) Allocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
478 | | Calculations of Post-Retirement Benefits (PRB) Allocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Pension Dept | | | | | | |
55
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
479 | | Calculations of Post-Retirement Benefits (PRB) Allocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
480 | | Calculations of Post-Retirement Benefits (PRB) Allocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
481 | | Supporting Source Docs for each element of the Calculations of PRBs Alllocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
482 | | Supporting Source Docs for each element of the Calculations of PRBs Alllocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
483 | | Supporting Source Docs for each element of the Calculations of PRBs Alllocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
484 | | Supporting Source Docs for each element of the Calculations of PRBs Alllocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Pension Dept | | | | | | |
|
485 | | Supporting Source Docs for each element of the Calculations of PRBs Alllocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Pension Dept | | | | | | |
56
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
486 | | Supporting Source Docs for each element of the Calculations of PRBs Alllocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
487 | | Support for the Medical & Dental Cost (i.e. Statements from the Trust and Proof of ITT Payment to fund the trust,, etc) | | | 2006 | | | HQ Pension Dept | | | | | | |
|
488 | | Support for the Medical & Dental Cost (i.e. Statements from the Trust and Proof of ITT Payment to fund the trust,, etc) | | | 2007 | | | HQ Pension Dept | | | | | | |
|
489 | | Support for the Medical & Dental Cost (i.e. Statements from the Trust and Proof of ITT Payment to fund the trust,, etc) | | | 2008 | | | HQ Pension Dept | | | | | | |
|
490 | | Support for the Medical & Dental Cost (i.e. Statements from the Trust and Proof of ITT Payment to fund the trust,, etc) | | | 2009 | | | HQ Pension Dept | | | | | | |
|
491 | | Support for the Medical & Dental Cost (i.e. Statements from the Trust and Proof of ITT Payment to fund the trust,, etc) | | | 2010 | | | HQ Pension Dept | | | | | | |
57
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
492 | | Support for the Medical & Dental Cost (i.e. Statements from the Trust and Proof of ITT Payment to fund the trust,, etc) | | | 2011 | | | HQ Pension Dept | | | | | | |
|
493 | | Listing of Participants in the PRBs to support PRB eligibility | | | 2006 | | | HQ Pension Dept | | | | Y | | |
|
494 | | Listing of Participants in the PRBs to support PRB eligibility | | | 2007 | | | HQ Pension Dept | | | | | | |
|
495 | | Listing of Participants in the PRBs to support PRB eligibility | | | 2008 | | | HQ Pension Dept | | | | | | |
|
496 | | Listing of Participants in the PRBs to support PRB eligibility | | | 2009 | | | HQ Pension Dept | | | | Y | | |
|
497 | | Listing of Participants in the PRBs to support PRB eligibility | | | 2010 | | | HQ Pension Dept | | | | Y | | |
|
498 | | Listing of Participants in the PRBs to support PRB eligibility | | | 2011 | | | HQ Pension Dept | | | | | | |
|
499 | | Acturial Reports for EDO Frozen Pension Costs | | | 2008 | | | HQ Pension Dept | | | | Y | | |
|
500 | | Acturial Reports for EDO Frozen Pension Costs | | | 2009 | | | HQ Pension Dept | | | | Y | | |
|
501 | | Acturial Reports for EDO Frozen Pension Costs | | | 2010 | | | HQ Pension Dept | | | | Y | | |
|
502 | | Acturial Reports for EDO Frozen Pension Costs | | | 2011 | | | HQ Pension Dept | | | | Y | | |
58
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
503 | | Acturial Reports for EDO Frozen Pension Costs | | | 2012 | | | HQ Pension Dept | | | | Y | | |
|
504 | | Supporting Data that ITT sent to Actuariials to calculate CAS Complaint EDO Frozen Pension Expenses & Contributions | | | 2008 | | | HQ Pension Dept | | | | Y | | |
|
505 | | Supporting Data that ITT sent to Actuariials to calculate CAS Complaint EDO Frozen Pension Expenses & Contributions | | | 2009 | | | HQ Pension Dept | | | | Y | | |
|
506 | | Supporting Data that ITT sent to Actuariials to calculate CAS Complaint EDO Frozen Pension Expenses & Contributions | | | 2010 | | | HQ Pension Dept | | | | Y | | |
|
507 | | Supporting Data that ITT sent to Actuariials to calculate CAS Complaint EDO Frozen Pension Expenses & Contributions | | | 2011 | | | HQ Pension Dept | | | | Y | | |
|
508 | | Supporting Data that ITT sent to Actuariials to calculate CAS Complaint EDO Frozen Pension Expenses & Contributions | | | 2012 | | | HQ Pension Dept | | | | Y | | |
|
509 | | Agreements with Empire for the Administrtion of ITT Healthcare Costs | | | 2006 | | | HQ Pension Dept | | | | | | |
|
510 | | Agreements with Empire for the Administrtion of ITT Healthcare Costs | | | 2007 | | | HQ Pension Dept | | | | | | |
59
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
511 | | Agreements with Empire for the Administrtion of ITT Healthcare Costs | | | 2008 | | | HQ Pension Dept | | | | | | |
|
512 | | Agreements with Empire for the Administrtion of ITT Healthcare Costs | | | 2009 | | | HQ Pension Dept | | | | | | |
|
513 | | Agreements with Empire for the Administrtion of ITT Healthcare Costs | | | 2010 | | | HQ Pension Dept | | | | | | |
|
514 | | Agreements with Empire for the Administrtion of ITT Healthcare Costs | | | 2011 | | | HQ Pension Dept | | | | | | |
|
515 | | Calculations of Healthcare Allocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
516 | | Calculations of Healthcare Allocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
517 | | Calculations of Healthcare Allocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
518 | | Calculations of Healthcare Allocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Pension Dept | | | | | | |
|
519 | | Calculations of Healthcare Allocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
520 | | Calculations of Healthcare Allocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Pension Dept | | | | | | |
60
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
521 | | Calculations of Healthcare Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2006 | | | HQ Pension Dept | | | | | | |
|
522 | | Calculations of Healthcare Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2007 | | | HQ Pension Dept | | | | | | |
|
523 | | Calculations of Healthcare Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2008 | | | HQ Pension Dept | | | | | | |
|
524 | | Calculations of Healthcare Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2009 | | | HQ Pension Dept | | | | | | |
|
525 | | Calculations of Healthcare Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2010 | | | HQ Pension Dept | | | | | | |
|
526 | | Calculations of Healthcare Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2011 | | | HQ Pension Dept | | | | | | |
|
527 | | Supporting Source Docs for each element of the Calculations of IHealthcare Alllocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
528 | | Supporting Source Docs for each element of the Calculations of IHealthcare Alllocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Pension Dept | | | | | | |
61
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
529 | | Supporting Source Docs for each element of the Calculations of IHealthcare Alllocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
530 | | Supporting Source Docs for each element of the Calculations of IHealthcare Alllocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Pension Dept | | | | | | |
|
531 | | Supporting Source Docs for each element of the Calculations of IHealthcare Alllocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
532 | | Supporting Source Docs for each element of the Calculations of IHealthcare Alllocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
533 | | Support for the Healthcare Partipants by BU. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
534 | | Support for the Healthcare Partipants by BU. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
535 | | Support for the Healthcare Partipants by BU. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
536 | | Support for the Healthcare Partipants by BU. | | | 2009 | | | HQ Pension Dept | | | | | | |
|
537 | | Support for the Healthcare Partipants by BU. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
538 | | Support for the Healthcare Partipants by BU. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
539 | | Dependant Eligilbility Healthcare 3rd Party Audit and Results | | | 2011 | | | HQ Pension Dept | | | | | | |
62
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
540 | | Agreements with Met Life for the Administrtion of ITT Healthcare Costs | | | 2006 | | | HQ Pension Dept | | | | | | |
|
541 | | Agreements with Met Life for the Administrtion of ITT Healthcare Costs | | | 2007 | | | HQ Pension Dept | | | | | | |
|
542 | | Agreements with Met Life for the Administrtion of ITT Healthcare Costs | | | 2008 | | | HQ Pension Dept | | | | | | |
|
543 | | Agreements with Met Life for the Administrtion of ITT Healthcare Costs | | | 2009 | | | HQ Pension Dept | | | | | | |
|
544 | | Agreements with Met Life for the Administrtion of ITT Healthcare Costs | | | 2010 | | | HQ Pension Dept | | | | | | |
|
545 | | Agreements with Met Life for the Administrtion of ITT Healthcare Costs | | | 2011 | | | HQ Pension Dept | | | | | | |
|
546 | | Calculations of Met Life Allocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
547 | | Calculations of Met Life Allocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
548 | | Calculations of Met Life Allocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
549 | | Calculations of Met Life Allocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Pension Dept | | | | | | |
63
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
550 | | Calculations of Met Life Allocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
551 | | Calculations of Met Life Allocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
552 | | Calculations of Met Life Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2006 | | | HQ Pension Dept | | | | | | |
|
553 | | Calculations of Met Life Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2007 | | | HQ Pension Dept | | | | | | |
|
554 | | Calculations of Met Life Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2008 | | | HQ Pension Dept | | | | | | |
|
555 | | Calculations of Met Life Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2009 | | | HQ Pension Dept | | | | | | |
|
556 | | Calculations of Met Life Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2010 | | | HQ Pension Dept | | | | | | |
|
557 | | Calculations of Met Life Rates (ii.e. EE, EE +1, EE +Family) for all types of H/C types | | | 2011 | | | HQ Pension Dept | | | | | | |
|
558 | | Supporting Source Docs for each element of the Calculations of MetLife Dental Alllocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Pension Dept | | | | | | |
64
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
559 | | Supporting Source Docs for each element of the Calculations of MetLife Dental Alllocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
560 | | Supporting Source Docs for each element of the Calculations of MetLife Dental Alllocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
561 | | Supporting Source Docs for each element of the Calculations of MetLife Dental Alllocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Pension Dept | | | | | | |
|
562 | | Supporting Source Docs for each element of the Calculations of MetLife Dental Alllocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
563 | | Supporting Source Docs for each element of the Calculations of MetLife Dental Alllocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
564 | | Support for the Met Life Partipants by BU. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
565 | | Support for the Met Life Partipants by BU. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
566 | | Support for the Met Life Partipants by BU. | | | 2008 | | | HQ Pension Dept | | | | | | |
65
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
567 | | Support for the Met Life Partipants by BU. | | | 2009 | | | HQ Pension Dept | | | | | | |
|
568 | | Support for the Met Life Partipants by BU. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
569 | | Support for the Met Life Partipants by BU. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
570 | | Dependant Eligilbility Dental 3rd Party Audit and Results | | | 2011 | | | HQ Pension Dept | | | | | | |
|
571 | | ISP/401k Allocation Worksheets | | | 2006 | | | FWSS Acctg | | | | | | |
|
572 | | ISP/401k Allocation Worksheets | | | 2007 | | | FWSS Acctg | | | | | | |
|
573 | | ISP/401k Allocation Worksheets | | | 2008 | | | FWSS Acctg | | | | | | |
|
574 | | ISP/401k Allocation Worksheets | | | 2009 | | | FWSS Acctg | | | | | | |
|
575 | | ISP/401k Allocation Worksheets | | | 2010 | | | FWSS Acctg | | | | | | |
|
576 | | ISP/401k Allocation Worksheets | | | 2011 | | | FWSS Acctg | | | | | | |
|
577 | | Supporting Source Docs for each element of the Calculations of ISP/401k Alllocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | FWSS Acctg | | | | | | |
|
578 | | Supporting Source Docs for each element of the Calculations of ISP/401k Alllocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | FWSS Acctg | | | | | | |
|
579 | | Supporting Source Docs for each element of the Calculations of ISP/401k Alllocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | FWSS Acctg | | | | | | |
66
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
580 | | Supporting Source Docs for each element of the Calculations of ISP/401k Alllocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | FWSS Acctg | | | | | | |
|
581 | | Supporting Source Docs for each element of the Calculations of ISP/401k Alllocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | FWSS Acctg | | | | | | |
|
582 | | Supporting Source Docs for each element of the Calculations of ISP/401k Alllocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | FWSS Acctg | | | | | | |
|
583 | | Support for the ISP/401k Partipants by BU. | | | 2006 | | | FWSS Acctg | | | | | | |
|
584 | | Support for the ISP/401k Partipants by BU. | | | 2007 | | | FWSS Acctg | | | | | | |
|
585 | | Support for the ISP/401k Partipants by BU. | | | 2008 | | | FWSS Acctg | | | | | | |
|
586 | | Support for the ISP/401k Partipants by BU. | | | 2009 | | | FWSS Acctg | | | | | | |
|
587 | | Support for the ISP/401k Partipants by BU. | | | 2010 | | | FWSS Acctg | | | | | | |
|
588 | | Support for the ISP/401k Partipants by BU. | | | 2011 | | | FWSS Acctg | | | | | | |
|
589 | | Support for the ISP/401k ITT Matching Payments (proof of payment) | | | 2006 | | | FWSS Acctg | | | | | | |
|
590 | | Support for the ISP/401k ITT Matching Payments (proof of payment) | | | 2007 | | | FWSS Acctg | | | | | | |
67
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
591 | | Support for the ISP/401k ITT Matching Payments (proof of payment) | | | 2008 | | | FWSS Acctg | | | | | | |
|
592 | | Support for the ISP/401k ITT Matching Payments (proof of payment) | | | 2009 | | | FWSS Acctg | | | | | | |
|
593 | | Support for the ISP/401k ITT Matching Payments (proof of payment) | | | 2010 | | | FWSS Acctg | | | | | | |
|
594 | | Support for the ISP/401k ITT Matching Payments (proof of payment) | | | 2011 | | | FWSS Acctg | | | | | | |
|
595 | | 3rd Party Provider agreements/contracts related to the Administration of ITT ISP/401k costs. | | | 2006 | | | HQ Pension Dept | | | | | | |
|
596 | | 3rd Party Provider agreements/contracts related to the Administration of ITT ISP/401k costs. | | | 2007 | | | HQ Pension Dept | | | | | | |
|
597 | | 3rd Party Provider agreements/contracts related to the Administration of ITT ISP/401k costs. | | | 2008 | | | HQ Pension Dept | | | | | | |
|
598 | | 3rd Party Provider agreements/contracts related to the Administration of ITT ISP/401k costs. | | | 2009 | | | HQ Pension Dept | | | | | | |
68
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
599 | | 3rd Party Provider agreements/contracts related to the Administration of ITT ISP/401k costs. | | | 2010 | | | HQ Pension Dept | | | | | | |
|
600 | | 3rd Party Provider agreements/contracts related to the Administration of ITT ISP/401k costs. | | | 2011 | | | HQ Pension Dept | | | | | | |
|
601 | | Copy of the Recurring Jourmal Entry Binders (S. Agustin) | | | 2006 | | | HQ Controllers | | | | | | |
|
602 | | Copy of the Recurring Jourmal Entry Binders (S. Agustin) | | | 2007 | | | HQ Controllers | | | | | | |
|
603 | | Copy of the Recurring Jourmal Entry Binders (S. Agustin) | | | 2008 | | | HQ Controllers | | | | | | |
|
604 | | Copy of the Recurring Jourmal Entry Binders (S. Agustin) | | | 2009 | | | HQ Controllers | | | | | | |
|
605 | | Copy of the Recurring Jourmal Entry Binders (S. Agustin) | | | 2010 | | | HQ Controllers | | | | | | |
|
606 | | Copy of the Recurring Jourmal Entry Binders (S. Agustin) | | | 2011 | | | HQ Controllers | | | | | | |
|
607 | | Excel Spreadshhet that supports the Recurring Jourmal Entry Binders (C. Lupincci)), including Y/E Trueups | | | 2006 | | | HQ Controllers | | | | | | |
69
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
608 | | Excel Spreadshhet that supports the Recurring Jourmal Entry Binders (C. Lupincci)), including Y/E Trueups | | | 2007 | | | HQ Controllers | | | | | | |
|
609 | | Excel Spreadshhet that supports the Recurring Jourmal Entry Binders (C. Lupincci)), including Y/E Trueups | | | 2008 | | | HQ Controllers | | | | | | |
|
610 | | Excel Spreadshhet that supports the Recurring Jourmal Entry Binders (C. Lupincci)), including Y/E Trueups | | | 2009 | | | HQ Controllers | | | | | | |
|
611 | | Excel Spreadshhet that supports the Recurring Jourmal Entry Binders (C. Lupincci)), including Y/E Trueups | | | 2010 | | | HQ Controllers | | | | | | |
|
612 | | Excel Spreadshhet that supports the Recurring Jourmal Entry Binders (C. Lupincci)), including Y/E Trueups | | | 2011 | | | HQ Controllers | | | | | | |
70
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
613 | | Executive Forum. HR Conference, Geneen Award, et al Charge-outs to ITTHQ, DEHQ, & Defense BUs | | | 2006 | | | HQ Controllers | | | | | | |
|
614 | | Executive Forum. HR Conference, Geneen Award, et al Charge-outs to ITTHQ, DEHQ, & Defense BUs | | | 2007 | | | HQ Controllers | | | | | | |
|
615 | | Executive Forum. HR Conference, Geneen Award, et al Charge-outs to ITTHQ, DEHQ, & Defense BUs | | | 2008 | | | HQ Controllers | | | | | | |
|
616 | | Executive Forum. HR Conference, Geneen Award, et al Charge-outs to ITTHQ, DEHQ, & Defense BUs | | | 2009 | | | HQ Controllers | | | | | | |
|
617 | | Executive Forum. HR Conference, Geneen Award, et al Charge-outs to ITTHQ, DEHQ, & Defense BUs | | | 2010 | | | HQ Controllers | | | | | | |
|
618 | | Executive Forum. HR Conference, Geneen Award, et al Charge-outs to ITTHQ, DEHQ, & Defense BUs | | | 2011 | | | HQ Controllers | | | | | | |
|
619 | | Supporting Source Docs for each element of the respectiuve traning expenses incurred and allocated to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Controllers | | | | | | |
|
620 | | Supporting Source Docs for each element of the respectiuve traning expenses incurred and allocated to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Controllers | | | | | | |
71
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
621 | | Supporting Source Docs for each element of the respectiuve traning expenses incurred and allocated to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Controllers | | | | | | |
|
622 | | Supporting Source Docs for each element of the respectiuve traning expenses incurred and allocated to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Controllers | | | | | | |
|
623 | | Supporting Source Docs for each element of the respectiuve traning expenses incurred and allocated to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Controllers | | | | | | |
|
624 | | Supporting Source Docs for each element of the respectiuve traning expenses incurred and allocated to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Controllers | | | | | | |
|
625 | | Supporting Source Docs for each element of the Basis of Allocation for each Recurring JE Alllocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Controllers | | | | | | |
|
626 | | Supporting Source Docs for each element of the Basis of Allocation for each Recurring JE Alllocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Controllers | | | | | | |
72
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
627 | | Supporting Source Docs for each element of the Basis of Allocation for each Recurring JE Alllocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Controllers | | | | | | |
|
628 | | Supporting Source Docs for each element of the Basis of Allocation for each Recurring JE Alllocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Controllers | | | | | | |
|
629 | | Supporting Source Docs for each element of the Basis of Allocation for each Recurring JE Alllocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Controllers | | | | | | |
|
630 | | Supporting Source Docs for each element of the Basis of Allocation for each Recurring JE Alllocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Controllers | | | | | | |
|
631 | | Clayton Young Spreadsheets detailing the calculatioan and alloction of the BIG 5 INSURANCE CATEGORIES (WAG/DBA,, Aircraft Products Lability, Property, Umbrella, Fiduciary/Other) | | | 2006 | | | HQ Treasury | | | | | | |
73
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
632 | | Clayton Young Spreadsheets detailing the calculatioan and alloction of the BIG 5 INSURANCE CATEGORIES (WAG/DBA,, Aircraft Products Lability, Property, Umbrella, Fiduciary/Other) | | | 2007 | | | HQ Treasury | | | | | | |
|
633 | | Clayton Young Spreadsheets detailing the calculatioan and alloction of the BIG 5 INSURANCE CATEGORIES (WAG/DBA,, Aircraft Products Lability, Property, Umbrella, Fiduciary/Other) | | | 2008 | | | HQ Treasury | | | | | | |
|
634 | | Clayton Young Spreadsheets detailing the calculatioan and alloction of the BIG 5 INSURANCE CATEGORIES (WAG/DBA,, Aircraft Products Lability, Property, Umbrella, Fiduciary/Other) | | | 2009 | | | HQ Treasury | | | | | | |
|
635 | | Clayton Young Spreadsheets detailing the calculatioan and alloction of the BIG 5 INSURANCE CATEGORIES (WAG/DBA,, Aircraft Products Lability, Property, Umbrella, Fiduciary/Other) | | | 2010 | | | HQ Treasury | | | | | | |
74
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
636 | | Clayton Young Spreadsheets detailing the calculatioan and alloction of the BIG 5 INSURANCE CATEGORIES (WAG/DBA,, Aircraft Products Lability, Property, Umbrella, Fiduciary/Other) | | | 2011 | | | HQ Treasury | | | | | | 5/25: Norrine to provide |
|
637 | | Allocation Basis and Experience Support for each element of the Big 5 Insurance Allocations to ITTHQ, DEHQ, & Defense VCs & BUs. | | | 2006 | | | HQ Treasury | | | | | | |
|
638 | | Allocation Basis and Experience Support for each element of the Big 5 Insurance Allocations to ITTHQ, DEHQ, & Defense VCs & BUs. | | | 2007 | | | HQ Treasury | | | | | | |
|
639 | | Allocation Basis and Experience Support for each element of the Big 5 Insurance Allocations to ITTHQ, DEHQ, & Defense VCs & BUs. | | | 2008 | | | HQ Treasury | | | | | | |
|
640 | | Allocation Basis and Experience Support for each element of the Big 5 Insurance Allocations to ITTHQ, DEHQ, & Defense VCs & BUs. | | | 2009 | | | HQ Treasury | | | | | | |
|
641 | | Allocation Basis and Experience Support for each element of the Big 5 Insurance Allocations to ITTHQ, DEHQ, & Defense VCs & BUs. | | | 2010 | | | HQ Treasury | | | | | | |
75
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
642 | | Allocation Basis and Experience Support for each element of the Big 5 Insurance Allocations to ITTHQ, DEHQ, & Defense VCs & BUs. | | | 2011 | | | HQ Treasury | | | | | | |
|
643 | | Copies of Big 5 Insurance Policies | | | 2006 | | | HQ Treasury | | | | | | |
|
644 | | Copies of Big 5 Insurance Policies | | | 2007 | | | HQ Treasury | | | | | | |
|
645 | | Copies of Big 5 Insurance Policies | | | 2008 | | | HQ Treasury | | | | | | |
|
646 | | Copies of Big 5 Insurance Policies | | | 2009 | | | HQ Treasury | | | | | | |
|
647 | | Copies of Big 5 Insurance Policies | | | 2010 | | | HQ Treasury | | | | | | |
|
648 | | Copies of Big 5 Insurance Policies | | | 2011 | | | HQ Treasury | | | | | | |
|
649 | | Copies of Big 5 Broker Agreements | | | 2006 | | | HQ Treasury | | | | | | |
|
650 | | Copies of Big 5 Broker Agreements | | | 2007 | | | HQ Treasury | | | | | | |
|
651 | | Copies of Big 5 Broker Agreements | | | 2008 | | | HQ Treasury | | | | | | |
|
652 | | Copies of Big 5 Broker Agreements | | | 2009 | | | HQ Treasury | | | | | | |
|
653 | | Copies of Big 5 Broker Agreements | | | 2010 | | | HQ Treasury | | | | | | |
|
654 | | Copies of Big 5 Broker Agreements | | | 2011 | | | HQ Treasury | | | | | | |
|
655 | | ITT HQ General Ledger Print-outs of the Insurance Charges (Big 5) and allocations to Def BUs (System-generated) (Fullan) | | | 2006 | | | HQ Controllers | | | | | | |
76
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
656 | | ITT HQ General Ledger Print-outs of the Insurance Charges (Big 5) and allocations to Def BUs (System-generated) (Fullan) | | | 2007 | | | HQ Controllers | | | | | | |
|
657 | | ITT HQ General Ledger Print-outs of the Insurance Charges (Big 5) and allocations to Def BUs (System-generated) (Fullan) | | | 2008 | | | HQ Controllers | | | | | | |
|
658 | | ITT HQ General Ledger Print-outs of the Insurance Charges (Big 5) and allocations to Def BUs (System-generated) (Fullan) | | | 2009 | | | HQ Controllers | | | | | | |
|
659 | | ITT HQ General Ledger Print-outs of the Insurance Charges (Big 5) and allocations to Def BUs (System-generated) (Fullan) | | | 2010 | | | HQ Controllers | | | | | | |
|
660 | | ITT HQ General Ledger Print-outs of the Insurance Charges (Big 5) and allocations to Def BUs (System-generated) (Fullan) | | | 2011 | | | HQ Controllers | | | | | | |
|
661 | | JEs and Support for all Big 5 Insrance Charges on the GL and allocations to Defense | | | 2006 | | | HQ Controllers | | | | | | |
|
662 | | JEs and Support for all Big 5 Insrance Charges on the GL and allocations to Defense | | | 2007 | | | HQ Controllers | | | | | | |
77
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
663 | | JEs and Support for all Big 5 Insrance Charges on the GL and allocations to Defense | | | 2008 | | | HQ Controllers | | | | | | |
|
664 | | JEs and Support for all Big 5 Insrance Charges on the GL and allocations to Defense | | | 2009 | | | HQ Controllers | | | | | | |
|
665 | | JEs and Support for all Big 5 Insrance Charges on the GL and allocations to Defense | | | 2010 | | | HQ Controllers | | | | | | |
|
666 | | JEs and Support for all Big 5 Insrance Charges on the GL and allocations to Defense | | | 2011 | | | HQ Controllers | | | | | | |
|
667 | | Documentation that shows that the Big 5 Insurance Polcies that ITT chose was a sound busniess decision (i.e. was it competed, analyses performed, etc) | | | 2006 | | | HQ Treasury | | | | | | |
|
668 | | Documentation that shows that the Big 5 Insurance Polcies that ITT chose was a sound busniess decision (i.e. was it competed, analyses performed, etc) | | | 2007 | | | HQ Treasury | | | | | | |
|
669 | | Documentation that shows that the Big 5 Insurance Polcies that ITT chose was a sound busniess decision (i.e. was it competed, analyses performed, etc) | | | 2008 | | | HQ Treasury | | | | | | |
78
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
670 | | Documentation that shows that the Big 5 Insurance Polcies that ITT chose was a sound busniess decision (i.e. was it competed, analyses performed, etc) | | | 2009 | | | HQ Treasury | | | | | | |
|
671 | | Documentation that shows that the Big 5 Insurance Polcies that ITT chose was a sound busniess decision (i.e. was it competed, analyses performed, etc) | | | 2010 | | | HQ Treasury | | | | | | |
|
672 | | Documentation that shows that the Big 5 Insurance Polcies that ITT chose was a sound busniess decision (i.e. was it competed, analyses performed, etc) | | | 2011 | | | HQ Treasury | | | | | | |
|
673 | | FICA/FUTA/SUI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2006 | | | HQ Tax | | | | | | |
|
674 | | FICA/FUTA/SUI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2007 | | | HQ Tax | | | | | | |
|
675 | | FICA/FUTA/SUI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2008 | | | HQ Tax | | | | | | |
|
676 | | FICA/FUTA/SUI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2009 | | | HQ Tax | | | | | | |
79
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
677 | | FICA/FUTA/SUI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2010 | | | HQ Tax | | | | | | |
|
678 | | FICA/FUTA/SUI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2011 | | | HQ Tax | | | | | | |
|
679 | | Supporting Source Docs for each element of the Calculations of FICA/FUTA/SUI Alllocation to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Tax | | | | | | |
|
680 | | Supporting Source Docs for each element of the Calculations of FICA/FUTA/SUI Alllocation to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Tax | | | | | | |
|
681 | | Supporting Source Docs for each element of the Calculations of FICA/FUTA/SUI Alllocation to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Tax | | | | | | |
|
682 | | Supporting Source Docs for each element of the Calculations of FICA/FUTA/SUI Alllocation to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Tax | | | | | | |
|
683 | | Supporting Source Docs for each element of the Calculations of FICA/FUTA/SUI Alllocation to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Tax | | | | | | |
80
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
684 | | Supporting Source Docs for each element of the Calculations of FICA/FUTA/SUI Alllocation to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Tax | | | | | | |
|
685 | | FICA/FUTA/SUI tax returns that support the expense | | | 2006 | | | HQ Tax | | | | | | |
|
686 | | FICA/FUTA/SUI tax returns that support the expense | | | 2007 | | | HQ Tax | | | | | | |
|
687 | | FICA/FUTA/SUI tax returns that support the expense | | | 2008 | | | HQ Tax | | | | | | |
|
688 | | FICA/FUTA/SUI tax returns that support the expense | | | 2009 | | | HQ Tax | | | | | | |
|
689 | | FICA/FUTA/SUI tax returns that support the expense | | | 2010 | | | HQ Tax | | | | | | |
|
690 | | FICA/FUTA/SUI tax returns that support the expense | | | 2011 | | | HQ Tax | | | | | | |
|
691 | | Supporting Source Doumentation that supports the FICA/FUTA/SUI Tax Retruns | | | 2006 | | | HQ Tax | | | | | | |
|
692 | | Supporting Source Doumentation that supports the FICA/FUTA/SUI Tax Retruns | | | 2007 | | | HQ Tax | | | | | | |
|
693 | | Supporting Source Doumentation that supports the FICA/FUTA/SUI Tax Retruns | | | 2008 | | | HQ Tax | | | | | | |
|
694 | | Supporting Source Doumentation that supports the FICA/FUTA/SUI Tax Retruns | | | 2009 | | | HQ Tax | | | | | | |
81
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
695 | | Supporting Source Doumentation that supports the FICA/FUTA/SUI Tax Retruns | | | 2010 | | | HQ Tax | | | | | | |
|
696 | | Supporting Source Doumentation that supports the FICA/FUTA/SUI Tax Retruns | | | 2011 | | | HQ Tax | | | | | | |
|
697 | | Proof of Payment to support the respective FICA?FUTA/SUI Tax expense | | | 2006 | | | HQ Tax | | | | | | |
|
698 | | Proof of Payment to support the respective FICA?FUTA/SUI Tax expense | | | 2007 | | | HQ Tax | | | | | | |
|
699 | | Proof of Payment to support the respective FICA?FUTA/SUI Tax expense | | | 2008 | | | HQ Tax | | | | | | |
|
700 | | Proof of Payment to support the respective FICA?FUTA/SUI Tax expense | | | 2009 | | | HQ Tax | | | | | | |
|
701 | | Proof of Payment to support the respective FICA?FUTA/SUI Tax expense | | | 2010 | | | HQ Tax | | | | | | |
|
702 | | Proof of Payment to support the respective FICA?FUTA/SUI Tax expense | | | 2011 | | | HQ Tax | | | | | | |
|
703 | | State Income & Franchise TaxI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2006 | | | HQ Tax | | | | | | |
82
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
704 | | State Income & Franchise TaxI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2007 | | | HQ Tax | | | | | | |
|
705 | | State Income & Franchise TaxI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2008 | | | HQ Tax | | | | | | |
|
706 | | State Income & Franchise TaxI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2009 | | | HQ Tax | | | | | | |
|
707 | | State Income & Franchise TaxI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2010 | | | HQ Tax | | | | | | |
|
708 | | State Income & Franchise TaxI Allocations to ITTHQ, DEHQ, and Defense BUs | | | 2011 | | | HQ Tax | | | | | | |
|
709 | | Supporting Source Docs for each element of the Calculations of State Income & Franchine Tax Alllocations to HQ, DEHQ, Defense BUs. | | | 2006 | | | HQ Tax | | | | | | |
|
710 | | Supporting Source Docs for each element of the Calculations of State Income & Franchine Tax Alllocations to HQ, DEHQ, Defense BUs. | | | 2007 | | | HQ Tax | | | | | | |
|
711 | | Supporting Source Docs for each element of the Calculations of State Income & Franchine Tax Alllocations to HQ, DEHQ, Defense BUs. | | | 2008 | | | HQ Tax | | | | | | |
83
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
712 | | Supporting Source Docs for each element of the Calculations of State Income & Franchine Tax Alllocations to HQ, DEHQ, Defense BUs. | | | 2009 | | | HQ Tax | | | | | | |
|
713 | | Supporting Source Docs for each element of the Calculations of State Income & Franchine Tax Alllocations to HQ, DEHQ, Defense BUs. | | | 2010 | | | HQ Tax | | | | | | |
|
714 | | Supporting Source Docs for each element of the Calculations of State Income & Franchine Tax Alllocations to HQ, DEHQ, Defense BUs. | | | 2011 | | | HQ Tax | | | | | | |
|
715 | | State Income & Franchise tax returns that support the expense, with Supporting Source Doumentation that supports the respective State Income & Franchise Tax Retruns | | | 2006 | | | HQ Tax | | | | | | |
|
716 | | State Income & Franchise tax returns that support the expense, with Supporting Source Doumentation that supports the respective State Income & Franchise Tax Retruns | | | 2007 | | | HQ Tax | | | | | | |
84
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
717 | | State Income & Franchise tax returns that support the expense, with Supporting Source Doumentation that supports the respective State Income & Franchise Tax Retruns | | | 2008 | | | HQ Tax | | | | | | |
|
718 | | State Income & Franchise tax returns that support the expense, with Supporting Source Doumentation that supports the respective State Income & Franchise Tax Retruns | | | 2009 | | | HQ Tax | | | | | | |
|
719 | | State Income & Franchise tax returns that support the expense, with Supporting Source Doumentation that supports the respective State Income & Franchise Tax Retruns | | | 2010 | | | HQ Tax | | | | | | |
|
720 | | State Income & Franchise tax returns that support the expense, with Supporting Source Doumentation that supports the respective State Income & Franchise Tax Retruns | | | 2011 | | | HQ Tax | | | | | | |
85
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
721 | | Proof of Payment to support the respective State Income & Franchise Tax expense | | | 2006 | | | HQ Tax | | | | | | |
|
722 | | Proof of Payment to support the respective State Income & Franchise Tax expense | | | 2007 | | | HQ Tax | | | | | | |
|
723 | | Proof of Payment to support the respective State Income & Franchise Tax expense | | | 2008 | | | HQ Tax | | | | | | |
|
724 | | Proof of Payment to support the respective State Income & Franchise Tax expense | | | 2009 | | | HQ Tax | | | | | | |
|
725 | | Proof of Payment to support the respective State Income & Franchise Tax expense | | | 2010 | | | HQ Tax | | | | | | |
|
726 | | Proof of Payment to support the respective State Income & Franchise Tax expense | | | 2011 | | | HQ Tax | | | | | | |
|
727 | | Environmental Database that supports the Enviromental Chargeouts to Defense BUs, including actual invoices, proof of payment, and any documentation that describes the requirement that this remediaiton is necessary | | | 2006 | | | HQ Controllers | | | | | | |
86
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
728 | | Environmental Database that supports the Enviromental Chargeouts to Defense BUs, including actual invoices, proof of payment, and any documentation that describes the requirement that this remediaiton is necessary | | | 2007 | | | HQ Controllers | | | | | | |
|
729 | | Environmental Database that supports the Enviromental Chargeouts to Defense BUs, including actual invoices, proof of payment, and any documentation that describes the requirement that this remediaiton is necessary | | | 2008 | | | HQ Controllers | | | | | | |
|
730 | | Environmental Database that supports the Enviromental Chargeouts to Defense BUs, including actual invoices, proof of payment, and any documentation that describes the requirement that this remediaiton is necessary | | | 2009 | | | HQ Controllers | | | | | | |
87
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
731 | | Environmental Database that supports the Enviromental Chargeouts to Defense BUs, including actual invoices, proof of payment, and any documentation that describes the requirement that this remediaiton is necessary | | | 2010 | | | HQ Controllers | | | | | | |
|
732 | | Environmental Database that supports the Enviromental Chargeouts to Defense BUs, including actual invoices, proof of payment, and any documentation that describes the requirement that this remediaiton is necessary | | | 2011 | | | HQ Controllers | | | | | | |
|
733 | | Flight Logs — 2 Corporare Jets | | | 2006 | | | HQ Flight Ops Dept | | | | | | |
|
734 | | Flight Logs — 2 Corporare Jets | | | 2007 | | | HQ Flight Ops Dept | | | | | | |
|
735 | | Flight Logs — 2 Corporare Jets | | | 2008 | | | HQ Flight Ops Dept | | | | | | |
|
736 | | Flight Logs — 2 Corporare Jets | | | 2009 | | | HQ Flight Ops Dept | | | | | | |
|
737 | | Flight Logs — 2 Corporare Jets | | | 2010 | | | HQ Flight Ops Dept | | | | | | |
|
738 | | Flight Logs — 2 Corporare Jets | | | 2011 | | | HQ Flight Ops Dept | | | | | | |
|
739 | | Lease Agreements for each Corporate Jet (assumption — same jets since 2006), with lease amirization schedule & justification | | | 2011 | | | HQ Flight Ops Dept | | | | | | |
88
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
740 | | Supporting Source Documents for Major CC 85100 (Aviation) expense accts (>$50k) | | | 2006 | | | HQ Flight Ops Dept | | | | | | |
|
741 | | Supporting Source Documents for Major CC 85100 (Aviation) expense accts (>$50k) | | | 2007 | | | HQ Flight Ops Dept | | | | | | |
|
742 | | Supporting Source Documents for Major CC 85100 (Aviation) expense accts (>$50k) | | | 2008 | | | HQ Flight Ops Dept | | | | | | |
|
743 | | Supporting Source Documents for Major CC 85100 (Aviation) expense accts (>$50k) | | | 2009 | | | HQ Flight Ops Dept | | | | | | |
|
744 | | Supporting Source Documents for Major CC 85100 (Aviation) expense accts (>$50k) | | | 2010 | | | HQ Flight Ops Dept | | | | | | |
|
745 | | Supporting Source Documents for Major CC 85100 (Aviation) expense accts (>$50k) | | | 2011 | | | HQ Flight Ops Dept | | | | | | |
|
746 | | Source Data related to # of miles flown by each Corporate Jet (K Donnelly) | | | 2006 | | | HQ Flight Ops Dept | | | | | | |
|
747 | | Source Data related to # of miles flown by each Corporate Jet (K Donnelly) | | | 2007 | | | HQ Flight Ops Dept | | | | | | |
89
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
748 | | Source Data related to # of miles flown by each Corporate Jet (K Donnelly) | | | 2008 | | | HQ Flight Ops Dept | | | | | | |
|
749 | | Source Data related to # of miles flown by each Corporate Jet (K Donnelly) | | | 2009 | | | HQ Flight Ops Dept | | | | | | |
|
750 | | Source Data related to # of miles flown by each Corporate Jet (K Donnelly) | | | 2010 | | | HQ Flight Ops Dept | | | | | | |
|
751 | | Source Data related to # of miles flown by each Corporate Jet (K Donnelly) | | | 2011 | | | HQ Flight Ops Dept | | | | | | |
|
752 | | Fort Wayne Shared Service (FWSS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2006 | | | FWSS Acctg | | | | | | |
|
753 | | Fort Wayne Shared Service (FWSS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2007 | | | FWSS Acctg | | | | | | |
|
754 | | Fort Wayne Shared Service (FWSS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2008 | | | FWSS Acctg | | | | | | |
90
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
755 | | Fort Wayne Shared Service (FWSS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2009 | | | FWSS Acctg | | | | | | |
|
756 | | Fort Wayne Shared Service (FWSS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2010 | | | FWSS Acctg | | | | | | |
|
757 | | Fort Wayne Shared Service (FWSS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2011 | | | FWSS Acctg | | | | | | |
|
758 | | All Journal Entries for FWSS Location Operations | | | 2006 | | | FWSS Acctg | | | | | | |
|
759 | | All Journal Entries for FWSS Location Operations | | | 2007 | | | FWSS Acctg | | | | | | |
|
760 | | All Journal Entries for FWSS Location Operations | | | 2008 | | | FWSS Acctg | | | | | | |
|
761 | | All Journal Entries for FWSS Location Operations | | | 2009 | | | FWSS Acctg | | | | | | |
|
762 | | All Journal Entries for FWSS Location Operations | | | 2010 | | | FWSS Acctg | | | | | | |
91
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
763 | | All Journal Entries for FWSS Location Operations | | | 2011 | | | FWSS Acctg | | | | | | |
|
764 | | All Supporting Docs for the FWSS JEs | | | 2006 | | | FWSS Acctg | | | | | | |
|
765 | | All Supporting Docs for the FWSS JEs | | | 2007 | | | FWSS Acctg | | | | | | |
|
766 | | All Supporting Docs for the FWSS JEs | | | 2008 | | | FWSS Acctg | | | | | | |
|
767 | | All Supporting Docs for the FWSS JEs | | | 2009 | | | FWSS Acctg | | | | | | |
|
768 | | All Supporting Docs for the FWSS JEs | | | 2010 | | | FWSS Acctg | | | | | | |
|
769 | | All Supporting Docs for the FWSS JEs | | | 2011 | | | FWSS Acctg | | | | | | |
|
770 | | FWSS Infinuim Voucher Registers (CY 2006-2007?) | | | 2006 | | | FWSS Acctg | | | | | | |
|
771 | | FWSS Infinuim Voucher Registers (CY 2006-2007?) | | | 2007 | | | FWSS Acctg | | | | | | |
|
772 | | SAP P2P Voucher Register Invoice Listings for FWSS (CY 2007 -2011?) | | | 2007 | | | FWSS Acctg | | | | | | |
|
773 | | SAP P2P Voucher Register Invoice Listings for FWSS (CY 2007 -2011?) | | | 2008 | | | FWSS Acctg | | | | | | |
|
774 | | SAP P2P Voucher Register Invoice Listings for FWSS (CY 2007 -2011?) | | | 2009 | | | FWSS Acctg | | | | | | |
|
775 | | SAP P2P Voucher Register Invoice Listings for FWSS (CY 2007 -2011?) | | | 2010 | | | FWSS Acctg | | | | | | |
|
776 | | SAP P2P Voucher Register Invoice Listings for FWSS (CY 2007 -2011?) | | | 2011 | | | FWSS Acctg | | | | | | |
92
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
777 | | FWSS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2006 | | | FWSS Acctg | | | | | | |
|
778 | | FWSS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2007 | | | FWSS Acctg | | | | | | |
|
779 | | FWSS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2008 | | | FWSS Acctg | | | | | | |
|
780 | | FWSS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2009 | | | FWSS Acctg | | | | | | |
|
781 | | FWSS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2010 | | | FWSS Acctg | | | | | | |
|
782 | | FWSS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2011 | | | FWSS Acctg | | | | | | |
|
783 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2006 | | | FWSS Acctg | | | | | | |
|
784 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2007 | | | FWSS Acctg | | | | | | |
93
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
785 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2008 | | | FWSS Acctg | | | | | | |
|
786 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2009 | | | FWSS Acctg | | | | | | |
|
787 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2010 | | | FWSS Acctg | | | | | | |
|
788 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2011 | | | FWSS Acctg | | | | | | |
|
789 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FWSS Locations | | | 2006 | | | FWSS Acctg | | | | | | |
|
790 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FWSS Locations | | | 2007 | | | FWSS Acctg | | | | | | |
|
791 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FWSS Locations | | | 2008 | | | FWSS Acctg | | | | | | |
94
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
792 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FWSS Locations | | | 2009 | | | FWSS Acctg | | | | | | |
|
793 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FWSS Locations | | | 2010 | | | FWSS Acctg | | | | | | |
|
794 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FWSS Locations | | | 2011 | | | FWSS Acctg | | | | | | |
|
795 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FWSS Locations’ Fixed Assets | | | 2006 | | | FWSS Acctg | | | | | | |
|
796 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FWSS Locations’ Fixed Assets | | | 2007 | | | FWSS Acctg | | | | | | |
|
797 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FWSS Locations’ Fixed Assets | | | 2008 | | | FWSS Acctg | | | | | | |
95
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
798 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FWSS Locations’ Fixed Assets | | | 2009 | | | FWSS Acctg | | | | | | |
|
799 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FWSS Locations’ Fixed Assets | | | 2010 | | | FWSS Acctg | | | | | | |
|
800 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FWSS Locations’ Fixed Assets | | | 2011 | | | FWSS Acctg | | | | | | |
|
801 | | Depreciation Schedule and Basis for All FWSS Fixed Assets | | | 2006 | | | FWSS Acctg | | | | | | |
|
802 | | Depreciation Schedule and Basis for All FWSS Fixed Assets | | | 2007 | | | FWSS Acctg | | | | | | |
|
803 | | Depreciation Schedule and Basis for All FWSS Fixed Assets | | | 2008 | | | FWSS Acctg | | | | | | |
|
804 | | Depreciation Schedule and Basis for All FWSS Fixed Assets | | | 2009 | | | FWSS Acctg | | | | | | |
|
805 | | Depreciation Schedule and Basis for All FWSS Fixed Assets | | | 2010 | | | FWSS Acctg | | | | | | |
|
806 | | Depreciation Schedule and Basis for All FWSS Fixed Assets | | | 2011 | | | FWSS Acctg | | | | | | |
96
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
807 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2006 | | | FWSS Acctg | | | | | | |
|
808 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2007 | | | FWSS Acctg | | | | | | |
|
809 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2008 | | | FWSS Acctg | | | | | | |
|
810 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2009 | | | FWSS Acctg | | | | | | |
|
811 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2010 | | | FWSS Acctg | | | | | | |
|
812 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2011 | | | FWSS Acctg | | | | | | |
|
813 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2006 | | | FWSS Acctg | | | | | | |
|
814 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2007 | | | FWSS Acctg | | | | | | |
|
815 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2008 | | | FWSS Acctg | | | | | | |
97
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
816 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2009 | | | FWSS Acctg | | | | | | |
|
817 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2010 | | | FWSS Acctg | | | | | | |
|
818 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2011 | | | FWSS Acctg | | | | | | |
|
819 | | Payroll Registers for All FWSS Locations | | | 2006 | | | FWSS Acctg | | | | | | |
|
820 | | Payroll Registers for All FWSS Locations | | | 2007 | | | FWSS Acctg | | | | | | |
|
821 | | Payroll Registers for All FWSS Locations | | | 2008 | | | FWSS Acctg | | | | | | |
|
822 | | Payroll Registers for All FWSS Locations | | | 2009 | | | FWSS Acctg | | | | | | |
|
823 | | Payroll Registers for All FWSS Locations | | | 2010 | | | FWSS Acctg | | | | | | |
|
824 | | Payroll Registers for All FWSS Locations | | | 2011 | | | FWSS Acctg | | | | | | |
|
825 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2006 | | | FWSS Acctg | | | | | | |
|
826 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2007 | | | FWSS Acctg | | | | | | |
|
827 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2008 | | | FWSS Acctg | | | | | | |
|
828 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2009 | | | FWSS Acctg | | | | | | |
98
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
829 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2010 | | | FWSS Acctg | | | | | | |
|
830 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2011 | | | FWSS Acctg | | | | | | |
|
831 | | FWSS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2006 | | | FWSS Acctg | | | | | | |
|
832 | | FWSS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2007 | | | FWSS Acctg | | | | | | |
|
833 | | FWSS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2008 | | | FWSS Acctg | | | | | | |
|
834 | | FWSS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2009 | | | FWSS Acctg | | | | | | |
99
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
835 | | FWSS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2010 | | | FWSS Acctg | | | | | | |
|
836 | | FWSS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2011 | | | FWSS Acctg | | | | | | |
|
837 | | All Supporting Journal Entries for FWSS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FWSS I/C Statement JEs | | | 2006 | | | FWSS Acctg | | | | | | |
|
838 | | All Supporting Journal Entries for FWSS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FWSS I/C Statement JEs | | | 2007 | | | FWSS Acctg | | | | | | |
100
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
839 | | All Supporting Journal Entries for FWSS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FWSS I/C Statement JEs | | | 2008 | | | FWSS Acctg | | | | | | |
|
840 | | All Supporting Journal Entries for FWSS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FWSS I/C Statement JEs | | | 2009 | | | FWSS Acctg | | | | | | |
|
841 | | All Supporting Journal Entries for FWSS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FWSS I/C Statement JEs | | | 2010 | | | FWSS Acctg | | | | | | |
|
842 | | All Supporting Journal Entries for FWSS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FWSS I/C Statement JEs | | | 2011 | | | FWSS Acctg | | | | | | |
101
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
843 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FWSS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FWSS allocations: | | | 2006 | | | FWSS Acctg | | | | | | |
|
| | FWSS AP Allocation, Concur Travel User Fees, Defense Apps, Enterprise Apps, Payroll Alloc, 401(k) Hourly, ISP Salaried, ISP Salaried Excess, Metlife (STD & LIFE) Salaried, FICA/FMHI, FUTA, SUI | | | | | | | | | | | | |
|
844 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FWSS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FWSS allocations: | | | 2007 | | | FWSS Acctg | | | | | | |
|
| | FWSS AP Allocation, Concur Travel User Fees, Defense Apps, Enterprise Apps, Payroll Alloc, 401(k) Hourly, ISP Salaried, ISP Salaried Excess, Metlife (STD & LIFE) Salaried, FICA/FMHI, FUTA, SUI | | | | | | | | | | | | |
102
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
845 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FWSS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FWSS allocations: | | | 2008 | | | FWSS Acctg | | | | | | |
|
| | FWSS AP Allocation, Concur Travel User Fees, Defense Apps, Enterprise Apps, Payroll Alloc, 401(k) Hourly, ISP Salaried, ISP Salaried Excess, Metlife (STD & LIFE) Salaried, FICA/FMHI, FUTA, SUI | | | | | | | | | | | | |
|
846 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FWSS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FWSS allocations: | | | 2009 | | | FWSS Acctg | | | | | | |
|
| | FWSS AP Allocation, Concur Travel User Fees, Defense Apps, Enterprise Apps, Payroll Alloc, 401(k) Hourly, ISP Salaried, ISP Salaried Excess, Metlife (STD & LIFE) Salaried, FICA/FMHI, FUTA, SUI | | | | | | | | | | | | |
103
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
847 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FWSS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FWSS allocations: | | | 2010 | | | FWSS Acctg | | | | | | |
|
| | FWSS AP Allocation, Concur Travel User Fees, Defense Apps, Enterprise Apps, Payroll Alloc, 401(k) Hourly, ISP Salaried, ISP Salaried Excess, Metlife (STD & LIFE) Salaried, FICA/FMHI, FUTA, SUI | | | | | | | | | | | | |
|
848 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FWSS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FWSS allocations: | | | 2011 | | | FWSS Acctg | | | | | | |
|
| | FWSS AP Allocation, Concur Travel User Fees, Defense Apps, Enterprise Apps, Payroll Alloc, 401(k) Hourly, ISP Salaried, ISP Salaried Excess, Metlife (STD & LIFE) Salaried, FICA/FMHI, FUTA, SUI | | | | | | | | | | | | |
104
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
849 | | Supporting Source Docs for each element of the Basis of Allocation for each FWSS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2006 | | | FWSS Acctg | | | | | | |
|
850 | | Supporting Source Docs for each element of the Basis of Allocation for each FWSS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2007 | | | FWSS Acctg | | | | | | |
|
851 | | Supporting Source Docs for each element of the Basis of Allocation for each FWSS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2008 | | | FWSS Acctg | | | | | | |
105
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
852 | | Supporting Source Docs for each element of the Basis of Allocation for each FWSS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2009 | | | FWSS Acctg | | | | | | |
|
853 | | Supporting Source Docs for each element of the Basis of Allocation for each FWSS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2010 | | | FWSS Acctg | | | | | | |
|
854 | | Supporting Source Docs for each element of the Basis of Allocation for each FWSS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2011 | | | FWSS Acctg | | | | | | |
|
855 | | Seneca Falls Shared Service (FRC/EI/TDS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
106
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
856 | | Seneca Falls Shared Service (FRC/EI/TDS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
857 | | Seneca Falls Shared Service (FRC/EI/TDS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
858 | | Seneca Falls Shared Service (FRC/EI/TDS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
859 | | Seneca Falls Shared Service (FRC/EI/TDS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
860 | | Seneca Falls Shared Service (FRC/EI/TDS) General Ledgers for all costs incurred by Cost Center/Department (System-generated PDF & xls format) | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
107
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
861 | | All Journal Entries for FRC/EI/TDS Location Operations | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
862 | | All Journal Entries for FRC/EI/TDS Location Operations | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
863 | | All Journal Entries for FRC/EI/TDS Location Operations | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
864 | | All Journal Entries for FRC/EI/TDS Location Operations | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
865 | | All Journal Entries for FRC/EI/TDS Location Operations | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
866 | | All Journal Entries for FRC/EI/TDS Location Operations | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
867 | | All Supporting Docs for the FRC/EI/TDS JEs | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
868 | | All Supporting Docs for the FRC/EI/TDS JEs | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
869 | | All Supporting Docs for the FRC/EI/TDS JEs | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
870 | | All Supporting Docs for the FRC/EI/TDS JEs | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
871 | | All Supporting Docs for the FRC/EI/TDS JEs | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
872 | | All Supporting Docs for the FRC/EI/TDS JEs | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
108
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
873 | | SAP P2P Voucher Register Invoice Listings for FRC/EI/TDS (CY 2006 -2011?) | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
874 | | SAP P2P Voucher Register Invoice Listings for FRC/EI/TDS (CY 2006 -2011?) | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
875 | | SAP P2P Voucher Register Invoice Listings for FRC/EI/TDS (CY 2006 -2011?) | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
876 | | SAP P2P Voucher Register Invoice Listings for FRC/EI/TDS (CY 2006 -2011?) | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
877 | | SAP P2P Voucher Register Invoice Listings for FRC/EI/TDS (CY 2006 -2011?) | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
878 | | SAP P2P Voucher Register Invoice Listings for FRC/EI/TDS (CY 2006 -2011?) | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
879 | | FRC/EI/TDS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
880 | | FRC/EI/TDS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
881 | | FRC/EI/TDS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
109
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
882 | | FRC/EI/TDS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
883 | | FRC/EI/TDS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
884 | | FRC/EI/TDS SAP & Infinium Hardcopy Invoices & Invoice Proof of Payment (check, EFT, etc) | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
885 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
886 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
887 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
888 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
889 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
110
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
890 | | Agreements/Contracts with Consultants, 3rd Part Service Providers, S/W & H/W Contracts, etc | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
891 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FRC/EI/TDS Locations | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
892 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FRC/EI/TDS Locations | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
893 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FRC/EI/TDS Locations | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
894 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FRC/EI/TDS Locations | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
895 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FRC/EI/TDS Locations | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
111
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
896 | | PARs/Approvals for ALL Software/Hardware Acquisiitions amd ALL Capital Expenditures/Acquisitions at All FRC/EI/TDS Locations | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
897 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FRC/EI/TDS Locations’ Fixed Assets | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
898 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FRC/EI/TDS Locations’ Fixed Assets | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
899 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FRC/EI/TDS Locations’ Fixed Assets | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
900 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FRC/EI/TDS Locations’ Fixed Assets | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
112
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
901 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FRC/EI/TDS Locations’ Fixed Assets | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
902 | | Fixed Assets & Lease Register (incl Amortization sched), including any Leasehold Improvements, for all FRC/EI/TDS Locations’ Fixed Assets | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
903 | | Depreciation Schedule and Basis for All FRC/EI/TDS Fixed Assets | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
904 | | Depreciation Schedule and Basis for All FRC/EI/TDS Fixed Assets | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
905 | | Depreciation Schedule and Basis for All FRC/EI/TDS Fixed Assets | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
906 | | Depreciation Schedule and Basis for All FRC/EI/TDS Fixed Assets | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
907 | | Depreciation Schedule and Basis for All FRC/EI/TDS Fixed Assets | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
908 | | Depreciation Schedule and Basis for All FRC/EI/TDS Fixed Assets | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
909 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
113
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
910 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
911 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
912 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
913 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
914 | | Invoices for All Fixed Assers & Leasehold Improvements at All FW Shared Service Locations | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
915 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
916 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
917 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
918 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
919 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
114
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
920 | | Rental Agreements that support all FW Shared Service Rental Expenses | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
921 | | Payroll Registers for All FRC/EI/TDS Locations | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
922 | | Payroll Registers for All FRC/EI/TDS Locations | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
923 | | Payroll Registers for All FRC/EI/TDS Locations | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
924 | | Payroll Registers for All FRC/EI/TDS Locations | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
925 | | Payroll Registers for All FRC/EI/TDS Locations | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
926 | | Payroll Registers for All FRC/EI/TDS Locations | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
927 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
928 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
929 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
930 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
115
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
931 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
932 | | Concur Reports (with receiipts) related to all FW Shared Service Locations | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
933 | | FRC/EI/TDS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
934 | | FRC/EI/TDS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
935 | | FRC/EI/TDS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
936 | | FRC/EI/TDS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
116
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
937 | | FRC/EI/TDS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
938 | | FRC/EI/TDS “INTERCOMPANY STATEMENT OFF ACCOUNT” -to ITTHQ and ALL Defense Sites(Group, VCs, BUs), Entire Year (Syste,-generated PDF & XLS format) | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
939 | | All Supporting Journal Entries for FRC/EI/TDS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FRC/EI/TDS I/C Statement JEs | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
940 | | All Supporting Journal Entries for FRC/EI/TDS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FRC/EI/TDS I/C Statement JEs | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
117
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
941 | | All Supporting Journal Entries for FRC/EI/TDS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FRC/EI/TDS I/C Statement JEs | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
942 | | All Supporting Journal Entries for FRC/EI/TDS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FRC/EI/TDS I/C Statement JEs | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
943 | | All Supporting Journal Entries for FRC/EI/TDS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FRC/EI/TDS I/C Statement JEs | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
944 | | All Supporting Journal Entries for FRC/EI/TDS Intercompany Statement of Account, including ALL supporting Source Docs and DC Advices for the FRC/EI/TDS I/C Statement JEs | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
118
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
945 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FRC/EI/TDS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FRC/EI/TDS allocations: Freight, Corp Incentives (net any expense for entire TDS), Household Goods, TAPS/Telecom, Travel, EbuyITT, Collections, Credit, Cash Applications, Treasury Svces (Cash Mgmt), Acct Payable (P2P Fees), AP Special Projects, Mgmt Reporting, Unclaimed Prop, Sales & Use Tax, Data Center Midwest, Wintell (Midwest), Network Mgmt, Svc Center (Help Desk/Remedy System, Ent Sys/Svcs (email/MS), GSS, Network VPN, Global Directory Svcs, Voice Telecom, Collaborative System, InfoSec (EI & GIS Portion) | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
| | | | | | | | | | | | | | |
119
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
946 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FRC/EI/TDS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FRC/EI/TDS allocations: Freight, Corp Incentives (net any expense for entire TDS), Household Goods, TAPS/Telecom, Travel, EbuyITT, Collections, Credit, Cash Applications, Treasury Svces (Cash Mgmt), Acct Payable (P2P Fees), AP Special Projects, Mgmt Reporting, Unclaimed Prop, Sales & Use Tax, Data Center Midwest, Wintell (Midwest), Network Mgmt, Svc Center (Help Desk/Remedy System, Ent Sys/Svcs (email/MS), GSS, Network VPN, Global Directory Svcs, Voice Telecom, Collaborative System, InfoSec (EI & GIS Portion)
| | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
120
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
947 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FRC/EI/TDS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FRC/EI/TDS allocations: Freight, Corp Incentives (net any expense for entire TDS), Household Goods, TAPS/Telecom, Travel, EbuyITT, Collections, Credit, Cash Applications, Treasury Svces (Cash Mgmt), Acct Payable (P2P Fees), AP Special Projects, Mgmt Reporting, Unclaimed Prop, Sales & Use Tax, Data Center Midwest, Wintell (Midwest), Network Mgmt, Svc Center (Help Desk/Remedy System, Ent Sys/Svcs (email/MS), GSS, Network VPN, Global Directory Svcs, Voice Telecom, Collaborative System, InfoSec (EI & GIS Portion) | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
| | | | | | | | | | | | | | |
121
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
948 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FRC/EI/TDS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FRC/EI/TDS allocations: Freight, Corp Incentives (net any expense for entire TDS), Household Goods, TAPS/Telecom, Travel, EbuyITT, Collections, Credit, Cash Applications, Treasury Svces (Cash Mgmt), Acct Payable (P2P Fees), AP Special Projects, Mgmt Reporting, Unclaimed Prop, Sales & Use Tax, Data Center Midwest, Wintell (Midwest), Network Mgmt, Svc Center (Help Desk/Remedy System, Ent Sys/Svcs (email/MS), GSS, Network VPN, Global Directory Svcs, Voice Telecom, Collaborative System, InfoSec (EI & GIS Portion) | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
| | | | | | | | | | | | | | |
122
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
949 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FRC/EI/TDS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FRC/EI/TDS allocations: Freight, Corp Incentives (net any expense for entire TDS), Household Goods, TAPS/Telecom, Travel, EbuyITT, Collections, Credit, Cash Applications, Treasury Svces (Cash Mgmt), Acct Payable (P2P Fees), AP Special Projects, Mgmt Reporting, Unclaimed Prop, Sales & Use Tax, Data Center Midwest, Wintell (Midwest), Network Mgmt, Svc Center (Help Desk/Remedy System, Ent Sys/Svcs (email/MS), GSS, Network VPN, Global Directory Svcs, Voice Telecom, Collaborative System, InfoSec (EI & GIS Portion) | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
| | | | | | | | | | | | | | |
123
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
950 | | Supporting Allocation Calculations (with references to JEs/DCs by month) to all FRC/EI/TDS allocations and True-ups to ITTHQ, DEHQ, and the Defense VCs/BUs, including the following FRC/EI/TDS allocations: Freight, Corp Incentives (net any expense for entire TDS), Household Goods, TAPS/Telecom, Travel, EbuyITT, Collections, Credit, Cash Applications, Treasury Svces (Cash Mgmt), Acct Payable (P2P Fees), AP Special Projects, Mgmt Reporting, Unclaimed Prop, Sales & Use Tax, Data Center Midwest, Wintell (Midwest), Network Mgmt, Svc Center (Help Desk/Remedy System, Ent Sys/Svcs (email/MS), GSS, Network VPN, Global Directory Svcs, Voice Telecom, Collaborative System, InfoSec (EI & GIS Portion) | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
| | | | | | | | | | | | | | |
124
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
951 | | Supporting Source Docs for each element of the Basis of Allocation for each FRC/EI/TDS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2006 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
952 | | Supporting Source Docs for each element of the Basis of Allocation for each FRC/EI/TDS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2007 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
953 | | Supporting Source Docs for each element of the Basis of Allocation for each FRC/EI/TDS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2008 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
954 | | Supporting Source Docs for each element of the Basis of Allocation for each FRC/EI/TDS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2009 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
125
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
955 | | Supporting Source Docs for each element of the Basis of Allocation for each FRC/EI/TDS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2010 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
956 | | Supporting Source Docs for each element of the Basis of Allocation for each FRC/EI/TDS Alllocation to HQ, DEHQ, Defense BUs listed above (i.e. System-generated Active Directory Listing, et al) | | | 2011 | | | Seneca Falls Shared Services (FRC/EI/TDS) | | | | | | |
|
957 | | Program BEST (GL, Approved PARs, Consultants Contracts/Agreements, SAP Agreements/Contracts/Invoices, Due Dilligence Reports, AP Docs, Travel Docs, Org Chart, Time Keeping Records, et al) | | | 2009 | | | FRC (Prog Best) | | | | | | |
|
958 | | Program BEST (GL, Approved PARs, Consultants Contracts/Agreements, SAP Agreements/Contracts/Invoices, Due Dilligence Reports, AP Docs, Travel Docs, Org Chart, Time Keeping Records, et al) | | | 2010 | | | FRC (Prog Best) | | | | | | |
126
| | | | | | | | | | | | | | |
| | | | Year, if | | Dept | | | | Complete | | |
# | | Description | | applicable | | Affected | | POCs | | (Y/N) | | Comments |
959 | | Program BEST (GL, Approved PARs, Consultants Contracts/Agreements, SAP Agreements/Contracts/Invoices, Due Dilligence Reports, AP Docs, Travel Docs, Org Chart, Time Keeping Records, et al) | | | 2011 | | | FRC (Prog Best) | | | | | | |
| | |
Summary of Tasks/Activities |
|
| | Count of |
Department Affected | | Tasks/Activities |
ALL | | 1 |
DEHQ | | 1 |
FWSS Acctg | | 104 |
FWSS Payroll | | 25 |
FWSS Travel | | 13 |
GSS | | 1 |
HQ Controllers | | 208 |
HQ Corp Responsibility | | 46 |
HQ Flight Ops Dept | | 20 |
HQ Human Resources | | 68 |
HQ Internal Audit | | 73 |
HQ Legal | | 31 |
HQ Pension Dept | | 151 |
HQ Tax | | 67 |
HQ Treasury | | 31 |
Mulitple HQ Depts | | 12 |
Seneca Falls Shared Serv | | 104 |
FRC (Prog Best) | | 3 |
Grand Total | | 959 |
127
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Department Affected | | Count of Tasks/Acti vities | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Count of Dept Affected | | Column Labels | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Seneca | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Falls | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | HQ | | | | | | | | | | | | | | | | | | | | | | | | | | | Shared | | | | | | | |
| | | | | | | | | | | | | | | | | | HQ | | | HQ | | | HQ | | | Hum | | | | | | | | | | | HQ | | | | | | | | | | | | | | | Service | | | | | | | |
| | | | | | FWSS | | | | | | | | | | | Con | | | Corp | | | Flight | | | an | | | HQ | | | | | | | Pens | | | | | | | HQ | | | Mulitpl | | | s | | | FRC | | | | |
| | FWSS | | | Payro | | | FWSS | | | | | | | troll | | | Respon | | | Ops | | | Reso | | | Internal | | | HQ | | | ion | | | | | | | Treasu | | | e HQ | | | (FRC/EI | | | (Prog | | | Grand | |
Row Labels | | Acctg | | | ll | | | Travel | | | GSS | | | ers | | | sibility | | | Dept | | | urces | | | Audit | | | Legal | | | Dept | | | HQ Tax | | | ry | | | Depts | | | /TDS) | | | Best) | | | Total | |
| | | | | | | | | | | | | | | | | | | | | | | 40 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 40 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 31 | | | | | | | | | | | | | | | | | | | | | | | | | | | | 31 | |
| | | | | | | | | | | | | | | | | | | 6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 6 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 34 | | | | | | | | | | | | | | | | | | | | | | | | 34 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 6 | |
| | | | | | | 25 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 25 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 31 | | | | | | | | | | | | | | | | 31 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 5 | | | | | | | | | | | | 5 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 1 | | | | | | | | | | | | | | | | | | | | | | | | 1 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 1 | | | | | | | | | | | | 1 | |
| | | | | | | | | | | | | | | | | | | 5 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 5 | |
| | | | | | | | | | | 13 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 13 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 116 | | | | | | | | | | | | | | | | | | | | | | | | 116 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | 20 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 20 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 19 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 19 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 43 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 43 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 3 | | | | 3 | |
| | | | | | | | | | | | | | | | | | | 6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 6 | |
| | | 104 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 104 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 2 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 73 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 73 | |
| | | | | | | | | | | | | | | 1 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 1 | |
| | | | | | | | | | | | | | | | | | | 50 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 50 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 104 | | | | | | | | 104 | |
| | | | | | | | | | | | | | | | | | | 141 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 6 | | | | | | | | | | | | 147 | |
| | | | | | | | | | | | | | | | | | | | | | | 6 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 6 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 67 | | | | | | | | | | | | | | | | | | | | 67 | |
| | | 104 | | | | 25 | | | | 13 | | | | 1 | | | | 208 | | | | 46 | | | | 20 | | | | 68 | | | | 73 | | | | 31 | | | | 151 | | | | 67 | | | | 31 | | | | 12 | | | | 104 | | | | 3 | | | | 959 | |
128
List of Defense Units for DCAA TSA
Cost Centers
| | |
|
| | FRC co. 30 |
300216 | | Collections |
300217 | | Credit |
300215 | | Cash Application |
300220 | | Corporate Services |
300230 | | Operations Management |
300222 | | Treasury Services (Cash Management) |
300226 | | Accounts Payable (P2P Service Fees) |
300512 | | AP Special Projects |
300225 | | Management Reporting |
300235 | | Unclaimed Property |
300214 | | Sales and Use tax Compliance |
| | |
| | |
| | TDS co. 20 |
200101 | | Freight |
200101 | | Corporate Incentives net Expenses for entire TDS |
200101 | | Household Goods |
200101 | | Taps/Telecom |
200101 | | Travel |
200101 | | EbuyIT |
| | |
| | |
| | EI — co. 50 |
CC 500201 | | Data Center East |
CC 500202 | | Wintel Hosting East |
CC 500203 | | Data Center Midwest |
CC 500204 | | Wintel Hosting Midwest |
CC501251 | | Voice Comm |
CC 501201 | | Network — Americas |
CC 501211 | | Network — EMEA |
CC 501221 | | Network — ASPAC |
CC501261 | | Directory Services |
CC 502241 | | Enterprise Systems |
CC 503201 | | Global Help Desk |
CC 501231 | | Enterprise Infrastructure |
CC 83000 | | Global Info. Services |
CC 83400 | | Connect |
| | |
| | |
| | GSS — co. 40 |
400201 — | | GSS Leadership |
400301 — | | GSS Americas |
400302 — | | GSS Brazil |
400305 — | | GSS China |
400306 — | | GSS Poland |
400307 — | | GSS India |
400308 — | | GSS Italy |
400401 — | | GSS indirect |
400407 — | | GSS Buying Channel Support |
400409 — | | GSS Global Logistics |
400413 — | | GSS Supplier Quality |
129
Defense -SAP
| | | | | | |
| | Defense vs. | | | | |
Co # | | Commercial | | New Company | | |
1005 | | DEF | | Defense | | CS |
1009 | | DEF | | Defense | | Defense — Custodials |
1010 | | DEF | | Defense | | ES — EWS |
1101 | | CM | | Defense | | GIS |
1160 | | DEF | | Defense | | AES |
1165 | | DEF | | Defense | | ES/RDR — Gil |
1170 | | DEF | | Defense | | Defense HQ |
1185 | | DEF | | Defense | | SSD — Old |
1186 | | DEF | | Defense | | SSD |
1190 | | DEF | | Defense | | CIS |
1191 | | DEF | | Defense | | Systems HQ |
1195 | | DEF | | Defense | | SSI |
1198 | | DEF | | Defense | | Systems FSIC |
1199 | | DEF | | Defense | | CIS_CS |
1200 | | DEF | | Defense | | CNS |
| | | | |
Co # | | ITT HQ & FSS | | New Company |
1003 | | FSS | | ITT |
1001 | | ITT HQ | | ITT |
131
SCHEDULE AC9
BASIC TIME AND MATERIALS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
| | | | | | |
ITT Corporation Daryl Bowker | | TSA Manager | | Office:315-568-7676 | | Daryl.bowker@ittcorp.com |
| | | | | | |
Service Receiver’s Contact | | | | | | |
| | | | | | |
Exelis Inc. Joe Daniel | | TSA Manager | | Office: (703) 790-6309 | | Joe.daniel@itt.com |
PARTIES TO THE AGREEMENT
Service Provider: ITT Corporation
Service Receiver: Exelis Inc.
GENERAL SERVICE DESCRIPTION
Service Receiver may need assistance after the Distribution Date from the Service Provider for miscellaneous services, including but not limited to consulting, advisory, knowledge transfer and
other similar services in various areas including, but not limited to finance, tax, accounting, insurance, treasury, human resources and communications, which are not already provided for under all of the other TSAs between ITT Corporation, Xylem Inc., and Exelis Inc.
The Service Provider hereby agrees to cause its and its affiliates employees (collectively, “Experts”) to provide a reasonable amount of services, including specifically the services listed in Annex A, upon reasonable notice and request from the Service Receiver on a time and materials basis from the Distribution Date through April 30, 2013 (the “Minimum Term” and the “Maximum Term”).
To utilize this TSA Schedule, employees of Service Receiver should request such services via email or telephonically where both parties have a clear expectation of the estimated number of hours of assistance being requested. For projects that are expected to require more than 5 to 10 hours of assistance a one or two paragraph project plan should be agreed to in order to avoid misunderstandings. The project plan should be put together by the Service Provider’s “Expert “with respect to the requested services.
Employees of Service Receiver should advise their TSA manager that a request for services has been made together with a description of such services requested and the estimated number of hours requested.
The “Expert” should advise their TSA manager that a request for services has been made and the estimated number of hours requested.
SCOPE OF SERVICES
The scope of services will depend on the needs of the Service Recipient and the capabilities and availability of the Experts.
LOCATIONS
All locations around the world
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receivers acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider will, at the request of the Service Receiver, use commercially reasonable efforts to provide similar services. However, if Service Receivers or an affiliate employ any of the Experts, the specific service requested under this
2
Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver.
TAX STATUS
Sales tax will be charged as determined by the Service Provider and the Service Receiver shall pay such tax along with the payment for the service provided.
BILLING LOCATION
Service Provider will provide Service Receiver with an invoice to its address set forth below under Notice Requirements, except in cases where services are provided outside of the United States, in which case invoices will be created by the Service Provider’s legal entity in the country where the services are being performed and invoiced to the Service Receiver’s legal entity that requested the services in the Service Provider’s local currency. The bill will cover all charges for services under this Schedule from Service Provider and, to the extent reasonably feasible, will be itemized among Service Receiver’s legal entities if identified by the Service Receiver when requesting the service. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the US dollar amount per Expert.
The Experts shall track their time on either a time sheet or any other proper method such as the utilizing the time sheet attached hereto and Service Provider agrees that the time sheets will accompany the invoice that is sent to the Service Recipient for payment. In cases where the requested services are expected to take longer than 30 days to complete, the Service Provider will be allowed to invoice the Service Receiver once per month for all costs incurred to date.
NOTICE REQUIREMENTS
No notice of Termination is required under this Schedule and there shall be no make-whole fee under this Schedule
Notices and bills to the Service Provider should be sent to:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
3
Notices and bills to the Service Receiver should be sent to:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services in accordance with Service Providers documented travel policies and any incremental out of pocket costs incurred by the Service Provider in order to provide the requested services that are invoiced by unaffiliated 3rd parties. Service Provider agrees to provide vendor invoices as backup to the Service Receiver when invoicing the Service Receiver under the terms of this TSA.
The hourly rates below include a 4.5% increase for inflation and the 2% profit margin and shall be applicable in 2011 and 2012. The rates shall increase by 4.5% in 2013. There shall be no make whole fee due under Section 11 of the Agreement upon early termination of this TSA.
| | |
Service | | Hourly Rate* |
Hourly Rate Administrative/Secretarial. | | $50 per hour |
| | |
Hourly Rate for a Non Executive | | $100 per hour |
| | |
Hourly Rate for an Executive | | $150 per hour |
* Note: In cases where invoicing is done outside the United States, the above rates should be converted to local currency based on the exchange rate on the date the invoice is prepared.
The pricing for the services described in Annex A will be as set forth in Annex A unless no pricing is provided in which case if services are provided on an hourly basis the rates above will apply.
4
Annex A
Annex A-1 —Individual Employee Services
Service Provider (ITT) will provide Service Receiver (Defense) with the services of during the period from the Distribution Date through December 31, 2011. Defense will pay ITT Cost plus 2% - 10% per month for services and expect that will dedicate 50% of his time to the needs of the Service Receiver. Defense will continue to provide with his current office and access to a phone, though his computer connectivity will be terminated. will have access to the common areas in Fort Wayne and to his office and well as other areas if invited by Defense personnel. Defense will not charge ITT for space rental (build it into his monthly rate to make things simpler so you only need one bill). In the event can no longer or chooses not to provide services, this Annex A-1 and the services of will be terminated and will no longer have access to the Fort Wayne facility. No make-whole fee will be paid under this Annex A-1.
will provide the following services:
Serve as a confidant/advisor and provide guidance and assistance to the ITT Exelis labor relations and human resources staff on the delivery of a broad range of proactive human resources and labor relations activities and initiatives. Specifically:
Provides assistance with HR functional strategic/operations planning
Draft and vet HR policies as requested
Conducting and or mentoring staff on training activities including conducting needs assessments to identify training needs, formulates recommendations and executes training program development as requested
Provide consulting support to ITT Exelis management on matters of policy development, contract administration and negotiation, maintenance of union free operations, and negotiation objectives development
Provide assistance with the development of timely and strategically aligned prep documents and the development of bargaining proposals
5
Annex A-2 Master Black Belt Training
Service Provider: ITT Corporation
Service Owner: Mary Gerstner, mary.gerstner@itt.com (914) 641-2002
Service Receiver: Xylem Inc.
Service Owner: Rod Smith, rod.smith@xyleminc.com (806) 252-4692
Service Receiver: Exelis Inc.
Service Owner: Vince Thomas, vince.thomas@exelisinc.com phone (702) 790-6351
The Service Provider will invoice the Service Receivers to equally share in out of pocket expenses incurred to deliver a joint Master Black Belt training class and subsequent Train the Trainer classes. Out of pocket expenses include but are not limited to Consultant expense, curriculum binders, CDs, books, meals, and various classroom supplies. All time, travel, and related expenses will be the responsibility of each company.
Master Black Belt training consists of 4 weeks. It will be led by one employee from each company and supplemented with consulting expertise as needed. The curriculum delivered will be the 2011 enhanced Master Black Belt content developed jointly with the University of Michigan. Certification will be the responsibility of each company.
Annex A-3 Furniture Storage in Dubai
Service provider/Remit to: Camil George Shuggi, General Manager of IP Dubai branch. Address: Office 504; Deira Twin towers; Baniyas Street; Deira; Dubai ; UAE
Service receiver/Bill to: Bernard Joseph Dunn, General Manager of Defense Dubai branch. Address: Office #1102; Crystal tower; Business Bay; Downtown Dubai ; Dubai ;UAE
Services: The ITT Dubai office will store existing furniture for the Exelis Dubai office for up to three months commencing on the Distribution Date. The maximum term expires on January 31, 2012. 5 days advance notice is required to terminate this service.
Pricing: The storage charge for the furniture will b e billed on a monthly basis. The cost per month will be AED Cost plus 2% - 10%/- This charge is based on a daily rate of AED Cost plus 2% - 10%/-. Partial month billing will be based on the daily rate. The rate above includes the 2%, 10% or 4.5% increase that should be applied as set forth in Section 2(a) of the Agreement. There will be no make-whole fee for early termination.
6
Annex A-4
Management Reporting (HFM/Planning) Post Separation Support Requirements
Following the separation of ITT into 3 companies, key management reporting resources will be required to provide post separation support and knowledge transfer between the NewCos. High level areas of support and knowledge transfer include:
• | | Month-end close |
|
• | | Year-end close |
|
• | | New Year setup and rollforward |
|
• | | OpPlan, Forecast, and Budget |
|
• | | Metadata Management |
|
• | | Ledger Mapping |
|
• | | Break/Fix Support |
Listed below are the key HFM and Planning resources whose post separation support will be required during the period 11/1/2011 through the 2012 March Close (approximately 4/20/2012).
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | November | | | December | | | January | | | February | | | March | | | April | |
| | Future | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Resource | | NewCo | | | Executive | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
| | Exelis | | No | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | |
| | ITTCo | | Yes | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
Service Provider Owners and Service Receiver Owners are set forth under “Service Owner” above
Annex A-5 —Individual Employee Services
Service Receiver (Exelis) will reimburse Service Provider for all its costs and expenses, including but not limited to wages, bonus, retention fees (mutually agreed to between Service Provider and Service Receiver) benefits, leave liabilities and taxes, but specifically excluding any severance obligations which shall be paid for by Service Provider in connection with employing and an employee to be identified later (individually and collectively, the “Employees”) on a part time basis during the period from the Distribution Date through September 30, 2012 (the “end date”). Service Receiver shall have no control or authority over the Employees and the Employees shall act on behalf of and at the discretion of the Service Provider. Service Provider will continue to provide the Employees with the same service and support (medical and dental benefits, payroll, access to the Service Provider’s facility (without a full time desk), etc.) as provided prior to the Distribution Date. Nothing contained herein shall prevent Service Provider from terminating Employees’ employment “for cause” at Service Provider’s discretion.
7
Service Receiver acknowledges that at the end date, the employee’s employment will be terminated. This TSA may be terminated by Service Receiver early by providing 5 business days prior notice. There shall be no penalty or make whole if Service Receiver exits this TSA earlier than the stated end date.
Service Receiver hereby expressly agrees to indemnify Service Provider for any liabilities, damages, costs, expenses, settlement amounts, duties, or fines, including court costs and reasonable attorney fees, arising from this Annex A-5 provided, however, that Service Provider shall not be entitled to be indemnified for any such liabilities, damages, costs, expenses, settlement amounts, duties, or fines, including court costs and reasonable attorney fees arising as a result of Service Provider’s negligence or willful misconduct in providing the services under this Annex A-5 or in connection with any severance obligations.
In the event the Employees’ employment with Service Provider is terminated, Service Provider shall use commercially reasonable efforts to hire another person and Service Receiver shall pay any and all costs associated with the new hire.
Service Provider: ITT Corporation
Service Provider Owner:
Burt Fealing
1133 Westchester Avenue, Suite 3000
White Plains, NY 10604
Burt.Fealing@itt.com
Service Receiver: Exelis Inc.
Service Receiver Owner:
Vince Thomas
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Vince.Thomas@exelisinc.com
8
SCHEDULE B
Service Provider: Xylem Inc.
Service Recipient: ITT Corporation and/or Exelis Inc.
Service to be Provided:
4
SCHEDULE BA1
UK BENEFITS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters and general inquiries regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
Water Process Ltd Barbara West | | UK Benefits Manager | | 44- 1256-311-801 | | barbara.west@xyleminc.com |
| | | | | | |
Service Recipient’s Contact | | | | | | |
ITT Industries Limited Roger Wearn | | Shared Services Manager | | 44-1256 3111767 | | roger.wearn@itt.com |
PARTIES TO THE AGREEMENT
Service Provider: Water Process Ltd
Service Receiver: ITT Industries Limited
GENERAL SERVICE DESCRIPTION
Benefits for Service Receivers in England have been managed pre-spin by Service Provider based in Basingstoke. Service Receivers need assistance from Barbara West and/or Linda Frawley (collectively, the “Experts”) on a time and materials basis to provide services similar to those provided to the Service Receiver or its affiliates during the 12 month period prior to October 1, 2011, including continuity of Benefits Administration, training and advice for 18 months (“Minimum Term”), but not longer than 24 months from the date hereof (“Maximum Term”).
1
SCOPE OF SERVICES
The following services will be provided on a time and materials basis by the Experts.
| • | | Launch Flexible Benefits Package for Service Receivers’ United Kingdom locations including administration, communications, etc. |
|
| • | | Assistance in establishing Service Receiver’s policy for enrollment in Private Medical |
|
| • | | Assistance with administering the share incentive plan for the Service Receiver. |
|
| • | | Assistance with the administration and preparation for cessation of Service Receiver’s Defined Benefit Plan (General Pension Plan) and movement to a Defined Contribution Plan (ITT Retirement Savings Plan). |
|
| • | | Provide guidance in negotiating premiums with various Benefit Brokers to include interfacing with appropriate Benefits Vendors on behalf of Service Receiver, but not executing agreements on Service Receiver’s behalf. |
|
| • | | Facilitate the transition of the Benefits Vendor relationship to designated Service Receiver’s HR Benefits Manager |
|
| • | | Facilitate the transition of the daily benefit activities to the HR staff of Service Receiver in the United Kingdom |
|
| • | | Provide guidance on applicable British Laws versus Benefits provided, but not legal advice. |
|
| • | | All communications initially prepared by the Experts to Service Receiver’s employees will be reviewed by the Service Receiver’s Sr. Manager of Benefits and Service Receivers’ Vice President, Human Resources, or such other person as may be designated by Service Receiver |
|
| • | | The Experts will provide employees designated by the Service Receiver with monthly status reports. The Experts will work under a schedule mutually agreed to prior to October 1, 2011 which will average approximately four (4) hours per week during the first three (3) to six (6) months and then two (2) to four (4) hours thereafter. The Experts will utilize their current office and equipment at Service Provider, Basingstoke, England, unless Service Provider moves such employees, at its discretion. |
|
| • | | Such other services as the Experts have provided to ITT Corporation’s commercial business during the twelve (12) month period prior to October 1, 2011 and requested by Service Receiver, which shall not include legal or tax advice or the execution of any documentation for any governmental authority. |
2
LOCATIONS
United Kingdom
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receiver acknowledges and agrees that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider’s then current benefit manager will, at the request of the Service Receiver, provide similar services at an agreed to hourly rate, based on such benefit manager’s all in cost to the Service Provider (total compensation plus allocated overhead). However, if Service Receiver or an affiliate employs any of the Experts, this Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver. In the event the Experts are no longer employed by Service Provider or no longer capable of providing services due to disability, and the Experts are not replaced by another benefits leader, this Schedule shall terminate with no further obligations of either party.
The Service Receivers’ human resources department shall cooperate with the Experts as the Experts provide service under this Schedule.
TAX STATUS
VAT will be charged as determined by the Service Provider
BILLING LOCATION
Service Provider will provide ITT Industries Limited with an invoice to its address set forth below. The bill will cover all charges for services under this Schedule from Service Provider to Service Receiver and, to the extent reasonably feasible. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the British Pound amount per Expert.
3
NOTICE REQUIREMENTS
Service Receiver shall notify Service Provider at least 90 days in advance of the Minimum Term if it wants to extend or terminate this Schedule, but such extension shall not be for longer than the Maximum Term. If notification is not received by the Service Provider, the service will terminate at the end of the Minimum Term. There shall be no make-whole fee in the event of an early termination under this Schedule.
Notices to the Service Provider should be sent to
Water Process Ltd, Jays Close,
Viables Estate, Basingstoke, Hampshire RG22 4BA
Attention: Barbara West
Notices to the Service Receiver should be sent to
ITT Industries Limited
Jays Close, Viables Estate,
Basingstoke, Hampshire RG22 4BA
Attention: Roger Wearn
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services.
The hourly rates below include a 4.5% increase each year for inflation and a 2% increase for a profit margin. In the event the service continues past the Minimum Term, the rate will increase by 8%
| | |
Service | | Hourly Rate |
Hourly Rate for Ms. West. | | Cost plus 2% - 10% during 2011 Cost plus 2% - 10% during 2012 Cost plus 2% - 10% during 2013 |
|
Hourly Rate for Ms. Frawley | | Cost plus 2% - 10% during 2011 |
| | Cost plus 2% - 10% during 2012 |
| | Cost plus 2% - 10% during 2013 |
4
SCHEDULE BA2
ERP-LX & TANGO APPLICATION
NANJING
Schedule Intentionally Deleted Prior to Distribution Date
1
SCHEDULE BA3
GLOBAL ENTERPRISE
CONTENT MANAGEMENT
Schedule Intentionally Deleted
Prior to Distribution Date
1
SCHEDULE BA4
GLOBAL VAULT PROFESSIONAL
SERVICES
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider | | | | | | |
| | | | | | |
Jason Pratt Xylem Inc. | | | | (717) 509-2310 | | jason.pratt@xyleminc.com |
| | | | | | |
Service Receiver
Ray Schussler ITT Corporation | |
Global Engineering Systems Manager | |
(315) 568-7287 | |
ray.schussler@itt.com |
GENERAL SERVICE DESCRIPTION
Service Provider will provide Global Vault Professional Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
IT-Global Vault-01 | | Global Vault Professional Services | | Provide Global Vault Professional Services to support the Windchill/PDMLink, ProjectLink, and MPMLink FMC Standard Product Data Lifecycle Management (PDLM) Platform: | | | | | 12 | | | Time and Materials based on the Additional Pricing Section |
| | | | | | | | |
| | • Windchill/PDMLink, ProjectLink and MPMLink FMC Standard Product Data Lifecycle Management (PDLM) Platform Support & Maintenance — Service Provider will receive ticket requests from Service Receiver, monitor incident resolution requests, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | Up to 30 hours per Month | | | | |
| | | | | | | | |
| | • Windchill/PDMLink, ProjectLink and MPMLink Standard Product Data Lifecycle Management (PDLM) Platform Database Support — Service Provider will receive ticket requests from Service Receiver and will trouble shoot database related incidents, maintain database schema if necessary, bounce databases as required, perform data cleanup activities as needed, monitor and maintain, provide support for all database issues in test/dev environments, archive and truncate database tables as required, compact databases as required, compress, and delete old log files as needed, and conduct scheduled maintenance activities. | | | | | | |
| |
• Training/Mentoring - The Service Provider after receiving a request from the Service Receiver, will provide Training, Mentoring, and knowledge about the ITT implementation of Windchill/ PDMLink to the Service Receiver | | Up to 20 hours per Month | | | | |
Service Provider will be required to:
| • | | Maintain staff of United States persons only |
2
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
IT-Global Vault-02 | | Global Vault Professional Services Migration | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include:
| | Time and Materials Based on Additional Pricing Section |
| | • Support of data extraction requests from the Service Receiver
| |
| | • Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | |
3
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
IT-Global Vault-03 | | Global Vault Professional Services Knowledge Transfer | | Service Provider will provide the following knowledge transfer services:
| | Time and Materials Based on Additional Pricing Section |
| | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the Global Vault Application and related interfaces | |
Supplemental Services
For requests for supplemental services relating to Global Vault Professional Services by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
PREREQUISITES/DEPENDENCIES
|
| • | | If Service Receiver, or the Service Receiver’s Supplier(s), sends inaccurate information to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Service Receiver will remove all Service Receiver data from the Service Provider’s Global Vault instance. These services are included at $0 cost. |
|
| • | | Service Provider will remove all Service Provider data from the Service Receiver’s Global Vault instance. These services are included at $0 cost. |
|
| • | | Service Receiver must provide VPN access for specific Service Provider users to the Service Receiver’s servers. Service Provider must provide VPN access for specific Service Receiver users to the Service Provider’s servers. VPN access will be provided to allow data cleanup and removal. |
4
| • | | Service Receiver must provide access, via secure VPN at all times or additional ports, to allow up to 10 Service Provider staff members to gain access to the Global Vault environment. The Service Receiver will need to provide these Service Provider staff members with the appropriate elevated privileges needed to complete the services requested, this will be required for the period of this TSA and should be consistent with the policies and procedures set forth by Service Receivers Service Delivery organization. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Xylem Inc.
240 Fall Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
5
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
Annex A
TSA Change Request Form
| | |
|
TSA Schedule: | | |
Receiver TSA Owner: | | |
Date of Request: | | |
Completed By: | | |
Requested Service Change:
| | | | | | | | | | |
| | | | | | | | Already agreed to | | |
| | Service Description | | | | | | with Service | | |
Item Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) | | |
1 | | | | | | | | | | |
2 | | | | | | | | | | |
3 | | | | | | | | | | |
4 | | | | | | | | | | |
5 | | | | | | | | | | |
Outcome:
| | | | |
| | Outcome | | |
Item Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
|
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
7
SCHEDULE BA5
SUPPLIER PORTAL
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Cecilia Akesson Xylem Inc. | | Team Leader | | +46 471 247994 | | cecilia.akesson@xyleminc.com |
| | | | | | |
Kevin Loucks ITT Corporation | | Manager, Transition Management Office | | (315) 568-7770 | | kevin.loucks@itt.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Supplier Portal Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
IT-Supplier Portal-01 | | Supplier Portal Application Support Services | | Provide ongoing Supplier Portal service and application support: | | 93,000 Purchase Orders Annually | | 18 | | Cost plus 2% - 10% per mon |
| | | | | |
| | • Supplier Portal Processing — The Service Provider will operate the Supplier Portal such that the Service Receiver’s staff and Suppliers can access the Supplier Portal via the Web. The Service Receiver’s Suppliers access the Supplier Portal to review, create and update various types of Purchasing and Shipping information necessary to review Purchase Orders; create and send Order Response, receive Order Changes, review Order Acknowledgements, review Supplier Data, create Dispatch Advice, and review Goods Received messages that transmit to and from the Service Receiver’s ERP/MRP system. | | | |
| |
• The Service Provider’s Supplier Portal will receive Supplier Data messages from the Service Receiver’s ERP/MRP system, and create or update Supplier Information within the Supplier Portal. An email is sent back to the Service Receiver acknowledging the updates. | | | |
| |
• The Service Provider’s Supplier Portal will receive Purchase Order Register, Change and Cancel messages from the Service Receiver’s ERP/MRP system, to create or change Purchase Order information within the Supplier Portal. The Service Provider’s Supplier Portal sends an email notification to the designated Service Receiver’s Supplier.
• The Service Provider’s Portal will allow the Service Receiver’s Suppliers to acknowledge the Orders on the Supplier Portal, and will send Order Response messages to the Service Receiver’s ERP/MRP system. | | | |
| |
• The Service Provider’s Portal will receive Order Acknowledgement messages from the Service Receiver’s ERP/MRP system, and update and reflect this on the Supplier Portal. | | | |
| |
• The Service Provider’s Supplier Portal allows the Receiver’s Suppliers to create and update Dispatch Advice information in the Supplier Portal, the Supplier Portal sends Dispatch Advice messages to the Service Receiver’s ERP/MRP system. The Supplier Portal, for Bookings with ‘No Invoice Control’, will generate a PDF report file, and print it to a designated default printer at the Service Receiver’s Supplier’s Forwarder. In | | | |
2
| | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | addition, the Supplier Portal will, once a Supplier has created a shipment and dispatched it, create a packing information (Flag/Label) PDF report and print it on the designated default printer that the Supplier has set up within the Supplier Portal. | | | | | | |
| | | |
• The Service Provider’s Supplier Portal will receive Goods Received messages and create and update this information in the Supplier Portal. | | | | | | |
| | | |
• The Service Provider’s Supplier Portal allows the Service Receiver’s Supplier to create and update an Invoice within the Service Provider’s Supplier Portal, the Supplier Portal transmitts the Invoice to the Service Receiver’s ERP/MRP system. | | | | | | |
| | | |
• When the Service Provider’s Supplier Portal identifies a corrupt message or one with invalid or bad data, the Service Provider’s Supplier Portal will generate and send an email to the designated Service Receiver contact. The Service Receiver determines how best to correct the invalid message. | | 1,700 emails Monthly | | | | |
| | | |
• Access to Supplier Portal Application — Service Provider will provide access to application for authorized Service Receiver Suppliers and staff per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Cron jobs and shell scripts. | | | | | | |
| | | |
• Supplier Portal Support & Maintenance — Service Provider will monitor incident resolution requests from the Service Receiver’s Superusers and Staff, and recommend and implement incident resolution per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 150 Incidents Annually | | | | |
| | | |
• Supplier Portal Database Support — Service Provider will monitor incident resolution requests, and recommend and implement incident resolution | | | | | | |
3
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | | | | | | | |
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
4
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
IT-Supplier Portal-03 | | Supplier Portal Migration | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include:
| | Time and Materials Based on Additional Pricing Section |
| | • Support of data extraction requests from the Service Receiver
| |
| | • Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | |
| | | | | | |
IT-Supplier Portal-04 | | Supplier Portal Training | | Service Provider will provide the following education and training services:
| | Time and Materials Based on Additional Pricing Section |
| | • Provide training and education to the Service Receiver’s staff to enhance their capability to stand alone and manage a Portal | |
| | | | | | |
IT-Supplier Portal-05 | | Supplier Portal Knowledge Transfer | | Service Provider will provide the following knowledge transfer services:
| | Time and Materials Based on Additional Pricing Section |
| | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the Supplier Portal Application and related interfaces | |
Supplemental Services
For requests for supplemental services relating to Supplier Portal Applications by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing
5
operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Emmaboda, Sweden to ITT co. global locations.
PREREQUISITES/DEPENDENCIES
|
| • | | Service Receiver will maintain the applications and interfaces documented in Attachment A, within the Service Receiver’s systems and applications. |
|
| • | | If Service Receiver, or the Service Receiver’s Supplier(s), sends inaccurate data to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | The Service Receiver will continue to utilize and have available a Supplier Portal Superuser (senior buyer and business expert) to provide first line support for the Supplier Portal. |
|
| • | | The Service Receiver’s Staff will need to have the Citrix client installed on their PC devices. |
|
| • | | The Service Receiver’s must have one of the following ERP/MRP systems active in order to utilize the Service Provider’s Supplier Portal: Business Planning and Control System (BPCS), Planning Resource Management System (PRMS) or IDMS B&G systems. |
|
| • | | Service Receiver, in a separate and independent agreement, must have Websphere MQ systems active and maintained with the correct interfaces and data feeds to Supplier Portal by the Service Receiver for the period of time in which this agreement is in effect. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
6
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
The Service Provider will provide support services during Swedish Office Hours, Monday through Thursday from 7:30am to 4:30pm, and on Friday from 7:30am to 1:30pm Swedish time. Incidents logged after Swedish Office Hours will be addressed on the start of the next support day.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be
7
required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
8
ATTACHMENT A
| | | | | | |
| | | | | | Destination |
Message Name | | Business Purpose | | Source System | | System |
Supplier | | Service Receiver Creates and Maintain Supplier data in the Supplier Portal | | Service Receiver MRP/ERP | | Supplier Portal |
| | | | | | |
Orders | | Service Receiver submits Purchase Orders to their Suppliers, via the Supplier Portal | | Service Receiver MRP/ERP | | Supplier Portal |
| | | | | | |
Order Response | | Supplier communicates to Service Receiver that the Order has been acknowledged | | Supplier Portal | | Service Receiver MRP/ERP |
| | | | | | |
Order Response Acknowledgement | | Service Provide communicates to their Supplier that the Service Provider acknowledges the Response from their Supplier | | Service Receiver MRP/ERP | | Supplier Portal |
| | | | | | |
Dispatch advice | | Supplier communicates to the Service Receiver when the Purchase Order has been fulfilled, manufactured and/or Packed. Supplier communicates to the Service Receiver Pickup Orders, Ship Dates, and VMI Goods collection notifications | | Supplier Portal | | Service Receiver ERP/MRP |
| | | | | | |
Good Received | | Service Receiver communicates to their Supplier that the Shipment has been received | | Service Receiver ERP/MRP | | Supplier Portal |
| | | | | | |
Invoice | | Supplier communicates to the Service Receiver a Invoice for payment | | Supplier Portal | | Service Receiver ERP/MRP |
9
Annex A
TSA Change Request Form
| | |
|
TSA Schedule: | | |
Receiver TSA Owner: | | |
Date of Request: | | |
Completed By: | | |
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed to |
| | Service Description | | | | | | with Service |
Item Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
| | Outcome | | |
Item Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
|
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
10
SCHEDULE BA6
SERVICES TSA ANNEX FOR
AXMINSTER
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to the following service owners:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider Lowara UK Ltd. Duncan Lewis | | General Manager | | +44(0) 1297 630209 | | Duncan.Lewis@xyleminc.com |
| | | | | | |
Service Recipient ITT Industries Ltd. John Veness | | General Manager | | +44(0) 1297 630247 | | John.Veness@itt.com |
PARTIES TO THE AGREEMENT
1. | | Service Provider: Lowara UK Ltd. |
|
2. | | Service Recipient: ITT Industries Ltd. |
GENERAL SERVICE DESCRIPTION
1. | | Pump Testing Services |
|
2. | | Information Technology Services |
|
3. | | Finance Support Services |
TERM AND OPTION
1. | | 24 months — Commencing on the date of the separation into 3 companies |
|
2. | | Service Recipient will have the option to terminate this agreement at any time after the 1st 12 months with 6 months advance written notice to the Service Provider. |
1
SERVICES TO BE PROVIDED
| a. | | ITT personnel shall follow Lowara’s written pump test procedures when conducting tests. |
|
| b. | | ITT personnel who will use the test area must regularly attend an induction course on Lowara’s environmental, safety & health (ESH) procedures. |
|
| c. | | Only the ITT personnel who have been trained in these regular ESH induction courses shall be eligible to carry out pump tests. |
|
| d. | | All ITT personnel and items/pumps that will use the test area must be logged into and out of the Lowara facility in accordance with Lowara’s entrance and exit policies for non Lowara personnel. |
|
| e. | | Service recipient shall carry out a risk assessment in accordance with service provider’s on each occasion that recipient utilizes the test area. |
|
| f. | | The test area must be left in the same condition post testing as it was prior to the testing. |
|
| g. | | Lowara personnel working near the test area will not oversee or assist in the pump testing. |
2. | | Information Technology Services. |
Primary IT support for ITT will come from the ITT IT organization which will have a representative in Basingstoke. In addition, the ITT Technical Assistance Center (TAC) resources (telephonic) will also be available to ITT. Ifemergency local support is required for ITT personnel at the Axminster site, Lowara may provide assistance under the terms of the “Reasonable Cooperation” clause found in the Master Services Agreement.
The procedure for ITT to engage local support from Lowara shall be to contact the ITT IT resource in Basingstoke or the ITT TAC. The Basingstoke representative or the ITT TAC will then contact Lowara’s IT resource center in order to request this assistance. On-site assistance will be provided if local resources are available. The hourly charge for this support shall be Cost plus 2% - 10% as described below in the “Pricing & Payment Terms” section of this document.
ITT may require assistance from the Lowara, UK and/or the Montecchio, Italy Finance department which will be available to provide additional training on the BPCS system. In the event that ITT encounters issues, the Lowara finance dept will have the support of the RCW Lowara IT resources in Axminster, UK and Montecchio, Italy to provide troubleshooting and support to the ITT BPCS group.
2
LOCATIONS
1. Lowara facility located at the following address:
Lowara UK Ltd.
Millwey Rise Industrial Estate
Axminster EX13 5HU, United Kingdom
PREREQUISITES/DEPENDENCIES
1. | | Real Estate Sublease is in effect. |
|
2. | | Service Recipient will follow all of Service Provider’s Environmental, Safety, & Health (ES&H) policies and procedures while using the pump testing facilities. Service Provider will provide its ES&H written policies to Service Recipient at the outset of this agreement and agrees to provide overview training prior to the Service Recipient’s use of the pump testing facilities. |
|
3. | | Service Recipient’s customers will be granted access to the test facility along with Service Recipient’s representatives for a customer witnessed pump test. |
|
4. | | Service recipient is precluded from hiring Service Provider’s employees that may provide these services under this agreement for the duration of this agreement plus an additional 1 year after the agreement is terminated. |
|
5. | | In the event of 3rd party claims against Service Recipient which are unrelated to this agreement, the Service Recipient agrees to indemnify the Service Provider for any costs that the Service Provider may incur in the event that the 3rd party elects to also claim damages against the Service Provider because of their relationship with the Service Recipient. The Service Recipient also agrees to defend the Service Provider at is sole cost the extent permitted to do so under United Kingdom law. |
TAX STATUS
1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in the United Kingdom |
|
2. | | Service Recipient — Payments made under the terms of this agreement will be tax deductible in the United Kingdom |
|
3. | | VAT of the current rate % of the invoice amount will be charged by the service provider to the service recipient |
3
BILLING LOCATION
| | Lowara UK Ltd. Millwey Rise Industrial Estate Axminster EX13 5HU, United Kingdom |
SERVICE LEVEL
1. | | Service Provider agrees to use reasonable care and diligence in the fulfillment of all services described above. Service Provider also agrees that it will promptly carry out services based on reasonable business practices and judgment. |
NOTICES
All correspondence with respect to this agreement should be sent to the Service Owners listed above.
NOTICE REQUIREMENTS
| | | | |
| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
N/A | | None required | | See Term and Option above |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
| | | | |
PRICING & PAYMENT TERMS
1. | | The hourly fixed charge for use of the pump testing area shall be Cost plus 2% - 10% per hour for the term of this agreement — payable in British Pounds. The Cost plus 2% - 10% per hour rate is subject to increase up to 6.0% per year if Service Provider deems this necessary to support the testing needs of the Service Recipient. |
4
2. | | The hourly fixed charge for Information Technology services and Finance Support services will be Cost plus 2% - 10% per hour for the term of this agreement — Payable in British Pounds. |
|
3. | | The fixed hourly rate of Cost plus 2% - 10% per hour shall be theminimum charge. Partial hour charges will be rounded up to include the entire hour. For example, a service provided in 2 hours and 20 minutes will be charged at 3 hours or Cost plus 2% - 10%. |
|
4. | | Invoices will be prepared monthly and mailed to the service provider via email. Invoices shall include the date services were provided, the name(s) of the person(s) who provided the service, the number of hours spent providing the service, and the description of the product that was tested where applicable. |
|
5. | | There will be no additional backup attached to these invoices. |
|
6. | | Invoice payment terms are net 30 days from invoice date. |
|
7. | | During the term of this TSA Schedule, no additional 2%, 10% or 4.5% increase in the pricing as set forth above should be applied pursuant to Section 2(a)(i) of the Agreement. |
5
SCHEDULE BA7
TEST AND PAINT SERVICES TSA IN
NANJING
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact ITT Nanjing Co, Ltd (Xylem Nanjing) Harald Rach | |
General Manager ITT Nanjing Co., Ltd. (Xylem Nanjing) Longyang Road, Luhe Economic Development Area, Luhe District, Nanjing, Jiangsu Province, China | |
+86 25 5719 5050 | |
Harald.rach@xyleminc.com |
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Service Recipient’s Contact IP China/Shanghai Goulds Pumps Carter Chan | |
General Manager, IP China ITT (China) Investment Company Limited 30F Tower A, City Center of Shanghai, 100 Zunyi Road Shanghai 200051 | |
+86 21 22082888 x6188 | |
Carter.Chan@itt.com |
PARTIES TO THE AGREEMENT
| 1. | | Service Provider — ITT Nanjing Co., Ltd (Xylem Nanjing) |
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| 2. | | Service Recipient — IP China / Shanghai Goulds Pump |
1
GENERAL SERVICE DESCRIPTION
Service Provider to provide pump testing and pump painting services to Service Recipient.
Pumping testing and pump painting; Agreement to last until October 31, 2013
Testing service for VIT pumps and other pumps; Painting service for all pumps
TERM AND OPTION
| 1. | | Maximum Service Period — 24 months — Commencing on the Distribution date. |
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| 2. | | The Hourly rates are set forth below under Pricing & Payment Terms. There is an escalation in price after the 1st 12 months, as set forth in the pricing terms. |
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| 3. | | Service Recipient will have the option to terminate this agreement, with no additional make-whole fee as required by Section 11(b) of the Agreement, after the 1st 12 months with 1 month advance written notice to the Service Provider |
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| 4. | | This agreement cannot be extended beyond the term of 24 months. |
SERVICES TO BE PROVIDED
| 1. | | Testing of IP China / SGP products |
| a. | | Service Provider provides Service Recipient full access to the test bed and infrastructure to fully test pumps and other related products |
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| b. | | Service Provider also provides tools, equipment and personnel to fully validate a product as required by Service Recipient. |
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| c. | | Service Provider also fully tests the products per instructions from Service Recipient or its customers or its agents |
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| d. | | Service Provider provides full report(s) on the results of the test and performance of the products |
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| e. | | Service Provider personnel will take control of the products at the loading dock and transfer the products to the test bed, install them on the test bed, fully test the products, remove the products and package them and return as required by Service Recipient |
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| f. | | Service Recipient or its agents or its customers will have access to the products while they are being prepared for testing, while products are being tested and while the products are being processed for return to Service Recipient |
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| g. | | Service Recipient or its agents or its customers will have access to the control room in order to witness the test. |
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| h. | | Only Service Provider personnel are allowed to run the test and operate all tools, machinery and controls related to the testing of these products |
| 2. | | Painting of IP China / SGP products |
| a. | | Service Provider provides paint services to Service Recipient utilizing existing paint booths at the Nanjing factory |
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| b. | | Service Provider provides paint services according to Service Recipient requirements as agreed in the individual orders placed by Service Recipient |
2
| c. | | Service Provider personnel will take control of the products at the loading dock and transfer the products to the paint booth, prep the products properly before installing them in the paint booth, fully paint the products, remove the products from the paint booth and package them and return as required by Service Recipient |
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| d. | | Service Recipient or its agents will have access to the products before and after the painting process in order to witness and accept the painted product. |
| 3. | | Service Provider and Service Recipient agree on lead-times for testing and painting of each product at the time of placing of the order. Service Provider will make reasonable efforts to comply with the agreed lead-time and will communicate with the Service Recipient if there are any delays in fulfilling the order. |
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| 4. | | For any possible later delivery, the Service Provider shall notify IP in advance and both parties shall agree on an Extended Schedule for such delivery. If the delivery is still not made according to the Extended Schedule, the Service Provider shall pay $50/day as later delivery penalty, but not exceed the total test value. |
LOCATIONS
Service Provider factory is located at the following address:
Longyang Road, Luhe Economic Development Area, Luhe District, Nanjing, Jiangsu Province, China
TAX STATUS
| 1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in China |
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| 2. | | Service Recipient — Payments made under the terms of this agreement will be tax deductible in China |
3
PREREQUISITES/DEPENDENCIES
1. | | After the termination of this agreement, it may be necessary from time to time for the Service Provider, on behalf of the Service Recipient, to respond to inquiries made by customers or government authorities about Service Recipient’s financial statements and tax filings, including providing support for audits. In this event, the Service Provider will contact the Service Recipient and agree on an appropriate course of action and response. To the extent that Service Provider’s resources are to be used to respond to the inquiries, after the TSA ends, the Service Provider will be entitled to invoice the Service Recipient at the following rates per hour provided if assistance is needed under this section after 2012, the parties will renegotiate such rates in good faith; |
| a. | | Clerical — US$ Cost plus 2% - 10% |
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| b. | | Professional — US$ Cost plus 2% - 10% |
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| c. | | Management — US$ Cost plus 2% - 10% |
2. | | At the termination of this agreement, the Service Recipient will provide the necessary support at its own expense to transfer data to its own systems. The Service Provider will agree to provide training to the Service Recipient’s employees on the Service Provider’s premises or via conference call / web ex prior to the termination of the agreement. The Service Provider will not be required to send any of its employees to any other Service Recipient location. |
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3. | | In the event of 3rd party claims against the Service Recipient which are unrelated to this agreement, the Service Recipient agrees to indemnify the Service Provider for any costs that the Service Provider may incur in the event that the 3rd party elects to also claim damages against the Service Provider because of their relationship with the Service Recipient. The Service Recipient also agrees to defend the Service Provider at its sole cost to the extent permitted to do so under Chinese Law. |
BILLING LOCATION
NOTICES
All correspondence with respect to this agreement should be sent to the Service Owners listed above with copies to the following;
Service Provider — Dan Kelly
1133 Westchester Avenue
Suite 2000
White Plains, NY 10605
Service Recipient — Joanne Scalard
1133 Westchester Ave
Suite 3000
White Plains, NY 10605
4
NOTICE REQUIREMENTS
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| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
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PRICING & PAYMENT TERMS
1. | | The hourly fixed charge for testing services provided under this TSA |
| a. | | Specified by model as described in the attached table |
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| b. | | The hourly rate has an escalation as described in the table |
2. | | The hourly fixed charge for painting services provided under this TSA |
| a. | | Specified by model as described in the attached table |
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| b. | | The hourly rate has an escalation as described in the table |
3. | | Refer to the attached MS-Excel pricing document for the pricing details |
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4. | | All Invoices are payable in Chinese Yuan (RMB). |
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5. | | Invoices will be prepared monthly and mailed to the service recipient via email or regular mail. |
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6. | | The 1st invoice will be dated on the last day of the financial closing in November 2011 |
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7. | | Invoice payment terms are net 30 days from invoice date. |
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8. | | Subsequent invoices will follow every 30 days as long as there is activity. If Service Recipient don’t use any testing services in any given month, Service Provider doesn’t have to provide an invoice. |
5
Performance test routing time for IP products
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| | Need | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | hoisting | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Final | |
| | machine | | | | | | | | | | | | | | | | | | | Final TSA | | | | | | | TSA | | | | | | | Final TSA | | | | | | | TSA | | | | | | | TSA | |
| | outside, 1 | | | | | | | TSA Rate | | | TSA | | | | | | | Price | | | TSA Rate | | | Testing | | | | | | | Price | | | TSA Rate | | | Testing | | | | | | | Price | |
| | work day | | | Total time | | | 2011 | | | Testing | | | S&H | | | (USD) | | | 2012 | | | Price | | | S&H | | | (USD) | | | 2013 | | | Price | | | S&H | | | (USD) | |
Model | | per unit | | | (Hr.s) | | | (USD/hr) | | | Price (USD) | | | Rate | | | 2011 | | | (USD/hr) | | | (USD) | | | Rate | | | 2012 | | | (USD/hr) | | | (USD) | | | Rate | | | 2012 | |
| | No | | | 1.67 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.67 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.67 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | No | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | No | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 1.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | No | | | 2.07 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 2.07 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | No | | | 2.07 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 2.07 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 2.07 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | No | | | 2.07 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | | | | | 2.07 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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| | NO | | | 4.67 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | No | | | 4.67 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | yes, when the length from bowl bottom to up discharge head is over 5.5m | | | 7.87 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
Note:
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l. | | Hydro-test by IP supplier and seal test by IP operators so the list |
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2. | | The test cost is only for performance test not including noise . |
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3. | | Special flushing pipe of outside should be assembled by IP |
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4. | | For big VIT pumps, need large equipment and needs outsourcing. To be considered case by case |
6
Painting routing time for IP products
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| | Painting Time | | | TSA Rate 2011 | | | TSA Painting | | | TSA Rate 2012 | | | TSA Painting | | | TSA Rate 2012 | | | TSA Painting | |
Model | | (Hr.s) | | | (USD/hr) | | | Price (USD) | | | (USD/hr) | | | Price (USD) | | | (USD/hr) | | | Price(USD) | |
| | | 0.6 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 0.7 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 0.8 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | | 0.7 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 0.8 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 0.9 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 1.2 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | | 0.7 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 0.8 | | �� | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 0.9 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 1.2 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | | 1 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 1.5 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
|
| | | 0.8 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 1 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 1.2 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | | 0.6 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 0.8 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
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| | | 3 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 4 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
| | | 4.5 | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | | | | Cost plus 2% - 10% | |
7
SCHEDULE BA8
SERVICES TSA SCHEDULE FOR
CHIHUAHUA
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
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Name | | Title | | Phone | | e-mail |
Service Provider Kacy Litzy | | VP Director Global Operations | | (661) 714 6295 | | Kacy.litzy@xyleminc.com |
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Service Recipient Alan Gilden | | Valencia Director of Operations | | (661) 295 4003 | | Alan.gilden@itt.com |
PARTIES TO THE AGREEMENT
1. | | Service Provider —Flow Control LLC |
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2. | | Service Recipient— Aerospace Controls LLC |
GENERAL SERVICE DESCRIPTION
1. | | Pass through of American Industries shelter plan expenses |
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2. | | IT Services |
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3. | | Environmental Health and Safety Services |
TERM AND OPTION
1. | | Minimum Service Period — 6 months — Commencing on the Distribution Date |
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2. | | The Monthly Costs are set forth below under Pricing & Payment Terms. The Service Recipient and Service Provider agree that, except as set forth in this Services TSA Schedule for Chihuahua (“this TSA”) no additional 2%, 10% or 4.5% increase in such pricing should be applied as set forth in Section 2(a)(i) of the Agreement. |
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3. | | Service Recipient shall have the option to renew at 1.15 times the monthly fixed charge as noted below for an additional 3 months if written notice is provided 60 days prior to the end of the Minimum Service Period. Service Recipient will have the option to terminate this agreement at any time, with no additional make-whole fee as required by Section 11(b) of the Agreement with 1 months advance written notice to the Service Provider |
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SERVICES TO BE PROVIDED
1. | | Pass through of American Industries (the Shelter Plan Company) expenses including but not limited to the following; |
| a. | | Manage relationships with all Mexico government agencies |
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| b. | | Human Resources |
| i. | | Recruit, selection and hiring of required personnel |
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| ii. | | Labor administration |
| 1. | | Employee contracts |
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| 2. | | Employee badge administration |
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| 3. | | Compensation package |
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| 4. | | Promotion policies & employee transfers |
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| 5. | | Maintain employee records |
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| 6. | | Employee conflict resolution |
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| 7. | | Manage relationship with Labor Board |
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| 8. | | Instruct personnel supervisors |
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| 9. | | Develop and manage collective work agreement |
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| 10. | | Ensure compliance with labor laws |
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| 11. | | Negotiate with labor union |
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| 12. | | Xpat support and administration |
| iii. | | Conduct required personnel training |
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| iv. | | Payroll Services |
| 1. | | Collect weekly payroll and timekeeping data |
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| 2. | | Gather supervisor approvals |
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| 3. | | Process payroll |
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| 4. | | Input of new hires into payroll system |
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| 5. | | Process employee terminations |
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| 6. | | Manage savings fund program |
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| 7. | | Administer food coupons |
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| 8. | | Make required payroll tax payments |
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| 9. | | Provide cost per hour reports on line |
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| 10. | | Timely payments to employees |
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| 11. | | Maintain payroll and HR software |
| v. | | Employee retention programs |
| 1. | | Administer all employee retention programs (cafeteria, social security, medical, loans, day care etc) |
| vi. | | Infirmary Coordination |
| 1. | | Manage dispensary services |
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| 2. | | Manage disability cases |
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| 3. | | Maintain medical records |
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| 4. | | Inspect cafeteria services |
| 1. | | Hire and manage cafeteria services |
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| 2. | | Hire and manage transportation services |
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| 3. | | Control access to facility through time and attendance system |
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| 4. | | Address maintenance and cleanliness concerns |
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| 5. | | Address any employee related issues with government agencies |
| c. | | Procurement, Accounting and Fiscal |
| i. | | Payment of all required Mexico corporate taxes |
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| ii. | | Payment of all required payroll taxes |
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| iii. | | Calculation and administration of employee profit sharing program |
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| iv. | | Maintain fixed asset records |
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| v. | | Process accounts payables (MR0) invoices on a timely basis and pay suppliers |
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| vi. | | Obtain bids and proposals from suppliers and evaluate in a timely manner |
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| vii. | | Manage vendor relationships viii. Issue Purchase Orders to suppliers ix. Track open purchase orders |
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| x. | | Obtain required invoice approvals |
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| xi. | | Code vendor invoices to proper account numbers |
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| xii. | | Process and administrate employee travel expenses |
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| xiii. | | Provide budget and actual spending reports |
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| xiv. | | Maintain relationship with banks and bank account administration |
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| xv. | | Prepare Shelter plan invoices that are sent to the service provider and pro rate expenses if necessary between the service provider and the service recipient |
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| xvi. | | Resolve issues with government auditors |
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| xvii. | | Keep required backup for statutory and audit purposes |
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| xviii. | | Prepare required statutory financial statements and file on a timely basis |
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| xix. | | Maintain general ledger software |
| d. | | Freight forwarding activities |
| 1. | | Receive and unload goods in port of entry |
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| 2. | | Verify identification data |
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| 3. | | Prepare wrap and weigh pallets |
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| 4. | | Forward documentation to Mexico customs broker |
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| 5. | | Prepare detailed reports on quantity of bundles on each truck |
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| 6. | | Ensure efficient customs clearance |
| 1. | | Coordinate with service recipient for disposal of waste material returned from Mexico |
| 1. | | Process pro forma invoice, packing list, pedimento |
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| 2. | | Review above for accuracy |
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| 3. | | Dispatch truck |
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| 4. | | Traffic (Follow of the truck) |
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| 5. | | Invoice review for carriers and Customs brokerage |
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| 6. | | Payment requisitions for services |
| 1. | | Review list of goods |
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| 2. | | Classify merchandise |
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| 3. | | Coordinate with counterpart broker |
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| 4. | | Process pro forma invoice, packing list, pedimento |
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| 5. | | Review above for accuracy |
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| 6. | | Dispatch truck |
| iii. | | Other Shipments (Valencia) |
| 1. | | Review list of goods |
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| 2. | | Classify merchandise |
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| 3. | | Input parts and data to SOE system |
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| 4. | | Coordinate with counterpart broker |
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| 5. | | Process pro forma invoice, packing list, pedimento |
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| 6. | | Review above for accuracy |
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| 7. | | Dispatch truck |
| iv. | | Virtual imports exports |
| 1. | | Review list of goods |
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| 2. | | Classify merchandise |
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| 3. | | Input parts and data to SOE system |
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| 4. | | Coordinate with counterpart broker |
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| 5. | | Process pro forma invoice, packing list, pedimento |
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| 6. | | Review above for accuracy |
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| 7. | | Dispatch truck |
| v. | | In cases of customs inspection, coordinate with inspector for clearance of goods |
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| vi. | | Tracking of open and close Pedimentos |
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| vii. | | Process complimentary Pedimentos to pay duties |
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| viii. | | Prepare paperwork required to comply with Anexo 24 |
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| ix. | | Import / export record keeping |
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| b. | | Provide support for classification of merchandise for US & Mexico customs purposes |
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| c. | | Review import export shipment information for accuracy |
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| d. | | Coordinate shipments and carriers to Service Recipient factories/customers in Mexico |
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| e. | | Coordinate virtual import/exports |
| i. | | Coordinate with counterpart broker |
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| ii. | | Review documentation for accuracy |
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| iii. | | Agree with data to be submitted |
| f. | | Coordination of customs shipment inspection activities to ensure timely resolution and clearance of goods |
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| g. | | Record keeping |
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| i. | | Ensure customs related documents are filed on a timely basis |
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| ii. | | Assure easy access to customs documentation when needed |
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| h. | | Coordinate with broker to ensure timely opening and closing of Mexican Pedimentos |
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| i. | | Ensure Mexican Pedimento duties are paid on a timely basis |
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| j. | | Maintain relationship with the Mexico Secretary of the Economy. Provide information as required. |
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| k. | | Insure timely compliance with Anexo 24 |
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| l. | | Completion and filing of annual report of Foreign Business Transactions |
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| m. | | Process and file amendment applications for the Maquila Program |
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| n. | | Provide information to the tax authorities as required or requested |
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| o. | | Support D&T audits of customs activities |
| i. | | Attend meetings |
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| ii. | | Provide information |
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| iii. | | Maintain control over audits |
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| p. | | Support customs audits |
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| i. | | Attend meetings |
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| ii. | | Provide information & review audit findings and comments |
| | | Note: For a complete list of pass through services to be provided by the service provider to the service recipient please refer to the service provider’s contract with the Shelter Plan Provider- Scope of Shelter Services section of the contract |
| a. | | Technical on site support for PC’s, software and services as requested by Service Recipient |
3. | | Environment Health and Safety Services (EH&S) |
| a. | | Water Management services |
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| b. | | Reporting to government agencies in a timely and accurate manner |
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| c. | | Obtain required permits |
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| d. | | Chemical handling process |
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| e. | | Sale of scrap handling |
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| f. | | Ensure compliance with statutory legislation |
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LOCATIONS
1. | | Flow Control Chihuahua Mexico facility located at the following address; |
Av. Washington # 3701, Edificio 8
Parque Industrial las Americas
C.P. 31114
Chihuahua, Chihuahua. Mexico 31200
PREREQUISITES/DEPENDENCIES
1. | | The service provider will enter into a new shelter plan agreement with American Industries (the Shelter Plan Company) prior to the Distribution Date |
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2. | | Service Recipient will sign all required EHS filings, permits etc. NO POA will be provided to the Service Provider |
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3. | | Service Recipient is precluded from hiring Service Provider’s employees that provide the services under this TSA for the duration of this TSA plus for an additional one year after the TSA is terminated. |
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4. | | At the expiration of this agreement, the Service Provider may hire any of the Service Recipient’s shelter plan (American Industries) employees, if it chooses to do so. |
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5. | | The Service Provider’s IT department will be allowed access to service recipient’s designated areas as per the floor plan that forms a part of the Chihuahua facility rental TSA for purposes of providing the services that are included in this agreement. The Service Provider’s IT department will have the right to access the Service Recipient’s IT data in order to provide the services that are included in this agreement |
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6. | | To the extent that the Shelter Plan Company does not fulfill its obligations to the service provider under the terms of its agreement with the service provider, the service provider will have a reasonable period of time to prepare and to implement an alternative action plan to provide the services as described in this TSA. Both parties will make good faith efforts to cooperate with each other in the foregoing process and will mutually agree on the alternative approach with regard to the provision of services, due to the nonperformance of the Shelter Plan Company. The failure of the Shelter Plan Company to fulfill its obligations will not excuse the service provider from providing the services that are being passed through to the service recipient under the terms of this TSA. |
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7. | | Service recipient agrees to continue to pay any pass through expenses as per the Services To be Provided — Item 1 section of this agreement that may be presented for payment by the service provider after this agreement is terminated due to logistical or other issues, provided appropriate backup documentation is sent with the service provider invoice |
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8. | | To the extent that the Service Provider orthe Shelter Plan Company terminates any of its employees who are providing services solely to the Service Recipient (and not supporting any other aspect of the Service Provider’s business) under this TSA at the end of this agreement because of lack of work, the Service Recipient agrees to reimburse the Service Provider for any one time termination costs that are required to be paid as per government regulation or company policy. |
TAX STATUS
1. | | Service Provider — Payments received under the terms of this agreement will be considered taxable income in the United States |
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2. | | Service Recipient — Payments made under the terms of this agreement will be tax |
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deductible in the United States
BILLING LOCATION
1. Flow Control LLC — Glouchester, Mass.USA
NOTICES
All correspondence with respect to this agreement should be sent to the Service Owners listed above with copies to the following;
1. | | Service Provider — Dan Kelly |
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| | 1133 Westchester Avenue, Suite 2000 |
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| | White Plains, NY 10605 |
2. | | Service Recipient — Alan Gilden |
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| | 28150 Industry Drive |
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| | Valencia, Ca. 91355 |
NOTICE REQUIREMENTS
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| | | | Prior Notice Requirement to |
No. | | Third Party Provider | | Terminate Service |
| | American Industries | | See Term and Option above |
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PRICING & PAYMENT TERMS
1. | | American Industries (the Shelter Plan Company) pass through expenses |
| a. | | Service Provider will invoice Service Recipient once a month immediately following receipt of invoices from the Shelter Plan Company and obtaining timely invoice approval from both the service provider and service recipient Mexico General Mangers. The monthly invoice from the service provider will be accompanied by all of the Shelter Plan Company invoices as substantiation for the invoice. All invoices will be payable in US Dollars. |
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| b. | | There will be no changes to proration percentages used by the Shelter Plan Company to allocate pass through expenses between the service provider and service recipient during term of this agreement. The proration percentages used by the Shelter Plan Company immediately prior to the Distribution Date will be used for the term of this agreement. |
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| c. | | The Service Recipient’s Mexico General Manager agrees that invoice approval must be completed within 5 days of receipt of the invoices from the Service Provider or reasons for non approval disclosed to the Service Provider. |
2. | | IT Services, as defined in this agreement, will be charged on a time and materials basis. Materials will be charged at Service Provider’s cost and required labor will be charged at a rate of Cost plus 2% - 10% per hour, payable in US Dollars. Invoices will be prepared monthly. Copies of vendor invoices will be attached to the invoice to support the materials charges and timesheets showing the number of hours and dates worked by person will be attached to support labor charges |
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3. | | EH&S Services, as defined in this agreement, will be charged on a time and materials basis. Materials (example — permit fees) will be charged at Service Provider’s cost and required labor will be charged at a rate of Cost plus 2% - 10% per hour, payable in US Dollars. Invoices will be prepared monthly. Copies of vendor invoices will be attached to the invoice to support the materials charges and timesheets showing the number of hours and dates worked by person will be attached to support labor charges |
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4. | | Invoices as per items 1-3 above and the associated backup will be physically mailed in one package once a month by the service provider to the service recipient. |
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5. | | There will be no additional backup attached to these invoices for items 1 and 2 above. For item 3 copies of vendor invoices will be attached to the invoice to support the materials charges and timesheets showing the number of hours and dates worked by person will be attached to support labor charges |
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6. | | Sales taxes will be charged if required by USA state law |
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7. | | Invoice payment terms are net 30 days from invoice date. |
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8. | | Payments over 10 days late will be charged interest at a rate of 10% per annum |
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9. | | Exit costs as well as costs incurred to respond to inquiries by the authorities by the Service Provider on behalf of the Service Recipient which occur after this agreement has been terminated will be invoiced & billed by the Service Provider as soon as practicable with appropriate backup documentation. |
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SCHEDULE BA9
BASIC TIME AND MATERIALS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this Service should be directed to:
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Name | | Title | | Phone | | e-mail |
Service Provider’s | | | | | | |
Contact | | | | | | |
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Xylem Inc. | | | | | | |
Tim Coogan | | TSA Manager | | ( 914) 323-5790 | | Tim.Coogan@xyleminc.com |
Linda Lynch | | Director, FSS | | (315) 239-2371 | | Linda.lynch@xyleminc.com |
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Service Receiver’s | | | | | | |
Contact | | | | | | |
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ITT Corporation | | | | | | |
Daryl Bowker | | TSA Manager | | (315) 568-7676 | | Daryl.bowker@itt.com |
PARTIES TO THE AGREEMENT
Service Provider: Xylem Inc.
Service Receiver: ITT Corporation
GENERAL SERVICE DESCRIPTION
Service Receiver may need assistance after the Distribution Date from the Service Provider for miscellaneous services, including but not limited to consulting, advisory, knowledge transfer and other similar services in various areas including, but not limited to finance, tax, accounting,
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insurance, treasury, human resources and communications, which are not already provided for under all of the other TSAs between ITT Corporation, Xylem Inc., and Exelis Inc.
The Service Provider hereby agrees to cause its and its affiliates employees (collectively, “Experts”) to provide a reasonable amount of services, including specifically the services listed in Annex A, upon reasonable notice and request from the Service Receiver on a time and materials basis from the Distribution Date through April 30, 2013 (the “Minimum Term” and the “Maximum Term”).
To utilize this TSA Schedule, employees of Service Receiver should request such services via email or telephonically where both parties have a clear expectation of the estimated number of hours of assistance being requested. For projects that are expected to require more than 5 to 10 hours of assistance a one or two paragraph project plan should be agreed to in order to avoid misunderstandings. The project plan should be put together by the Service Provider’s “Expert “with respect to the requested services.
Employees of Service Receiver should advise their TSA manager that a request for services has been made together with a description of such services requested and the estimated number of hours requested.
The “Expert” should advise their TSA manager that a request for services has been made and the estimated number of hours requested.
SCOPE OF SERVICES
The scope of services will depend on the needs of the Service Recipient and the capabilities and availability of the Experts.
LOCATIONS
All locations around the world.
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receivers acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider will, at the request of the Service Receiver, use commercially reasonable efforts to provide similar services. However, if Service Receivers or an affiliate employ any of the Experts, the specific service requested under this Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver.
TAX STATUS
Sales tax will be charged as determined by the Service Provider and the Service Receiver shall pay such tax along with the payment for the service provided.
BILLING LOCATION
Service Provider will provide Service Receiver with an invoice to its address set forth below under Notice Requirements, except in cases where services are provided outside of the United States, in which case invoices will be created by the Service Provider’s legal entity in the country where the services are being performed and invoiced to the Service Receiver’s legal entity that requested the services in the Service Provider’s local currency. The bill will cover all charges for services under this Schedule from Service Provider and, to the extent reasonably feasible, will be itemized among Service Receiver’s legal entities if identified by the Service Receiver when requesting the service. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the US dollar amount per Expert.
The Experts shall track their time on either a time sheet or any other proper method such as the utilizing the time sheet attached hereto and Service Provider agrees that the time sheets will accompany the invoice that is sent to the Service Recipient for payment. In cases where the requested services are expected to take longer than 30 days to complete, the Service Provider will be allowed to invoice the Service Receiver once per month for all costs incurred to date.
NOTICE REQUIREMENTS
No notice of Termination is required under this Schedule and there shall be no make-whole fee under this Schedule
Notices and bills to the Service Provider should be sent to:
Xylem Inc.
1133 Westchester Avenue
Suite 2000
White Plains, NY 10604
Attention: Tim Coogan
Notices and bills to the Service Receiver should be sent to:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services in accordance with Service Providers documented travel policies and any incremental out of pocket costs incurred by the Service Provider in order to provide the requested services that are invoiced by unaffiliated 3rd parties. Service Provider agrees to provide vendor invoices as backup to the Service Receiver when invoicing the Service Receiver under the terms of this TSA.
The hourly rates below include a 4.5% increase for inflation and the 2% profit margin and shall be applicable in 2011 and 2012. The rates shall increase by 4.5% in 2013. There shall be no make whole fee due under Section 11 of the Agreement upon early termination of this TSA.
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Service | | Hourly Rate* | |
Hourly Rate Administrative/Secretarial. | | $50 per hour |
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Hourly Rate for a Non Executive | | $100 per hour |
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Hourly Rate for an Executive | | $150 per hour |
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* Note: | | In cases where invoicing is done outside the United States, the above rates should be converted to local currency based on the exchange rate on the date the invoice is prepared. |
The pricing for the services described in Annex A will be as set forth in Annex A unless no pricing is provided in which case if services are provided on an hourly basis the rates above will apply.
Annex A
Annex A-1
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Employee, Month and | | | | Approx | | | | |
Approx Percent of Time | | Description of Service and Prerequisites | | Hours* | | | Hourly Rate | |
| | System Access Required: Infinium G/L & HFM | | | | | | | | |
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November, 2011 (50%) | | Oversee Staff Activities for October month end close | | | 80 | | | $ | Cost plus 2% - 10% | |
| | Perform / Review Month End Analysis | | | | | | | | |
| | Perform / Review Journal Entries | | | | | | | | |
| | Perform / Review Account Reconciliations | | | | | | | | |
| | Oversee HQ Domestic Intercompany Clearing Process | | | | | | | | |
| | Coordinate & Reconcile HQ Legal Org. Entries | | | | | | | | |
| | Assist with D&T Audit Requests | | | | | | | | |
| | Assist with E&Y Opening Balance Sheet Adjustment Requests | | | | | | | | |
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December, 2011(25%) | | Oversee HQ Domestic Intercompany Clearing Process | | | 50 | | | $ | Cost plus 2% - 10% | |
| | Coordinate & Reconcile HQ Legal Org. Entries | | | | | | | | |
| | Assist with D&T Audit Requests | | | | | | | | |
| | Assist with E&Y Opening Balance Sheet Adjustment Requests | | | | | | | | |
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| | System Access Required: Infinium G/L & HFM | | | | | | | | |
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November, 2011 (50%) | | Perform Month End Analysis | | | 80 | | | $ | Cost plus 2% - 10% | |
| | Perform Journal Entries | | | | | | | | |
| | Perform Account Reconciliations | | | | | | | | |
| | Reconcile HQ Legal Org. Entries | | | | | | | | |
| | Assist with D&T Audit Requests | | | | | | | | |
| | Assist with E&Y Opening Balance Sheet Adjustment Requests | | | | | | | | |
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| | System Access Required: Infinium G/L | | | | | | | | |
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November, 2011 (25%) | | Perform Month End Analysis | | | 40 | | | $ | Cost plus 2% - 10% | |
| | Perform Journal Entries | | | | | | | | |
| | Perform Account Reconciliations | | | | | | | | |
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| | Total | | | 250 | | | | | |
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* | | Approx hours are a guideline. The employees will spend as much time as they are able supporting ITT so long as it does not unduly burden or interfere with Service Provider’s business and operations. |
Annex A-2
Management Reporting (HFM/Planning) Post Separation Support Requirements
Following the separation of ITT into 3 companies, key management reporting resources will be required to provide post separation support and knowledge transfer between the NewCos. High level areas of support and knowledge transfer include:
• | | Month-end close |
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• | | Year-end close |
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• | | New Year setup and rollforward |
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• | | OpPlan, Forecast, and Budget |
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• | | Metadata Management |
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• | | Ledger Mapping |
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• | | Break/Fix Support |
Listed below are the key HFM and Planning resources whose post separation support will be required during the period 11/1/2011 through the 2012 March Close (approximately 4/20/2012).
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| | | | | | | | | | November | | | December | | | January | | | February | | | March | | | April | |
| | Future | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Resource | | NewCo | | | Executive | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
| | Exelis | | No | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | |
| | ITTCo | | Yes | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
Service Provider Owners and Service Receiver Owners are set forth under “Service Owner” above
Annex A-3
HR Services in Australia
Service Provider: ITT Water & Wastewater Australia Limited
Service Provider Owner:
Gary Jollow, Director Human Resources Asia Pacific
Unit 2, 2 Capicure Drive
Eastern Creek NSW 2766
P: +61 2 9832 6381
F: +61 2 9832 6480
E: gary.jollow@itt.com
Service Receiver: ITT Corporation
Service Receiver Owner: Donna Luning
1133 Westchester Avenue
White Plains, NY 10604
914-584-0073
Donna.Luning@itt.com
Description of Services
Service Provider will continue to employ (“Employee”) through December 31, 2011 (“end date”) , provided however, that nothing contained herein shall prevent Service Provider from terminating Employee’s employment “for cause” at Service Provider’s discretion. Service Provider will continue to provide similar services to Employee as provided during the 12 month period prior to the Distribution Date, including but not limited to paying and processing Employee’s payroll and providing the same set of benefits (medical, dental etc:).
Service Receiver shall pay any and all costs associated with Employee’s employment, including but not limited to wages, benefits, leave liabilities and taxes. In the event of a termination of employment, Service Receiver shall pay all associated costs with such severance. Service Receiver acknowledges that at the end date, the employee’s employment will be terminated. This TSA may be terminated early by providing 5 business days prior notice. There shall be no penalty if Service Receiver exits this TSA earlier than the stated end date.
Service Receiver hereby expressly agrees to indemnify Service Provider for any liabilities, damages, costs, expenses, settlement amounts, duties, or fines, including court costs and reasonable attorney fees, arising from Service Provider providing the services under this Annex A-3 to the Service Receiver; provided, however, that Service Provider shall not be entitled to be indemnified for any such liabilities, damages, costs, expenses, settlement amounts, duties, or fines, including court costs and reasonable attorney fees arising as a result of Service Provider’s negligence or willful misconduct in providing the services under this Annex A-3.
SCHEDULE BC1
UK BENEFITS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters and general inquiries regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
|
Service Provider’s Contact | | | | | | |
| | | | | | |
Barbara West | | UK Benefits Manager | | 44- 1256-311-801 | | barbara.west@xyleminc.com |
| | | | | | |
Service Recipient’s Contact | | | | | | |
| | | | | | |
Caroline Hunt | | Senior Benefits Manager | | (260) 451-6063 | | Caroline.hunt@exelis.com |
PARTIES TO THE AGREEMENT
Service Provider: Water Process Ltd
Service Receivers: collectively, ITT Defense, Ltd and EDO MBM Technology Ltd.
GENERAL SERVICE DESCRIPTION
Service Receivers have two business locations in England — Brighton and Basingstoke. Benefits for Service Receivers in England have been managed pre-spin by Service Provider based in Basingstoke. Service Receivers need assistance from Barbara West and/or Linda Frawley (collectively, the “Experts”) on a time and materials basis to provide services similar to those provided to the Service Receivers during the 12 month period prior to October 1, 2011, including continuity of Benefits Administration, training and advice for 18 months (“Minimum Term”), but not longer than 24 months from the date hereof (“Maximum Term”).
1
SCOPE OF SERVICES
The following services will be provided on a time and materials basis by the Experts.
| • | | Completion of Harmonization of Benefits for Service Receivers’ Brighton location |
|
| • | | Launch Flexible Benefits Package for Service Receivers’ Brighton and Basingstoke locations including administration, communications, etc. |
|
| • | | Assistance in establishing Service Receivers’ policy for enrollment in Private Medical |
|
| • | | Assistance with establishing, implementing and administering a share incentive plan for the Service Receivers. |
|
| • | | Assistance with the administration and preparation for cessation of Service Receivers’ Defined Benefit Plan (General Pension Plan) and movement to a Defined Contribution Plan (ITT Retirement Savings Plan) |
|
| • | | Provide guidance in negotiating premiums with various Benefit Brokers to include interfacing with appropriate Benefits Vendors on behalf of Service Receivers, but not executing agreements on Service Receivers’ behalf. |
|
| • | | Facilitate the transition of the Benefits Vendor relationship to designated Service Receivers’ HR Benefits Manager |
|
| • | | Facilitate the transition of the daily benefit activities to the HR staff of both Service Receivers in Basingstoke, UK and Brighton, UK |
|
| • | | Provide guidance on applicable British Laws versus Benefits provided, but not legal advice. |
|
| • | | All communications initially prepared by the Experts to Service Receivers’ employees will be reviewed by the Service Receiver’s Sr. Manager of Benefits and Service Receivers’ Vice President, Human Resources, or such other person as may be designated by Service Receivers |
|
| • | | The Experts will provide employees designated by the Service Receivers with monthly status reports. The Experts will work under a schedule mutually agreed to prior to October 1, 2011 which will average approximately eight (8) hours per week during the first three (3) to six (6) months and then two (2) to four (4) hours thereafter. The Experts will utilize their current office and equipment at Service Provider, Basingstoke, England, unless Service Provider moves such employees, at its discretion. |
|
| • | | Such other services as the Experts have provided to ITT Corporation’s Defense business during the twelve (12) month period prior to October 1, 2011 and requested by Service Receiver, which shall not include legal or tax advice or the execution of any documentation for any governmental authority. |
2
LOCATIONS
Basingstoke, UK
Brighton, UK
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receivers acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider’s then current benefit manager will, at the request of the Service Receivers, provide similar services at an agreed to hourly rate, based on such benefit manager’s all in cost to the Service Provider (total compensation plus allocated overhead). However, if Service Receivers or an affiliate employ any of the Experts, this Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver. In the event the Experts are no longer employed by Service Provider or no longer capable of providing services due to disability, and the Experts are not replaced by another benefits leader, this Schedule shall terminate with no further obligations of either party.
The Service Receivers’ human resources department shall cooperate with the Experts as the Experts provide service under this Schedule.
TAX STATUS
VAT will be charged as determined by the Service Provider
BILLING LOCATION
Service Provider will provide ITT Defense, Ltd. with an invoice to its address set forth above. The bill will cover all charges for services under this Schedule from Service Provider to both Service Receivers and, to the extent reasonably feasible, will be itemized between the two Service Receivers. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the British Pound amount per Expert.
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SERVICE LEVEL
To the extent necessary data is available after the date hereof, the Experts will provide the same service level to the Service Receiver as they provide to their employer.
NOTICE REQUIREMENTS
Service Receiver shall notify Service Provider at least 90 days in advance of the Minimum Term if it wants to extend or terminate this Schedule, but such extension shall not be for longer than the Maximum Term. If notification is not received by the Service Provider, the service will terminate at the end of the Minimum Term. There shall be no make-whole fee in the event of an early termination under this Schedule.
Notices to the Service Provider should be sent to
Water Process Ltd, Jays Close,
Viables Estate, Basingstoke, Hampshire RG22 4BA
Attention: Barbara West
Notices to the Service Receiver should be sent to
ITT Defense, Ltd and EDO MBM Technology Ltd.
C/O Exelis Inc.
1919 W Cook Rd
Fort Wayne, Indiana 46818
Attention: Caroline Hunt
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services.
The hourly rates below include a 4.5% increase each year for inflation and a 2% increase for a profit margin. In the event the service continues past the Minimum Term, the rate will increase by 8%
| | |
Service | | Hourly Rate |
Hourly Rate for Ms. West. | | Cost plus 2% - 10% during 2011 |
| | Cost plus 2% - 10% during 2012 |
| | Cost plus 2% - 10% during 2013 |
| | |
Hourly Rate for Ms. Frawley | | Cost plus 2% - 10% during 2011 |
| | Cost plus 2% - 10% during 2012 |
| | Cost plus 2% - 10% during 2013 |
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SCHEDULE BC2
BASIC TIME AND MATERIALS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
|
Service Provider’s Contact | | | | | | |
| | | | | | |
Xylem Inc. | | | | | | |
Tim Coogan | | TSA Manager | | (914) 323-5790 | | Tim.Coogan@xyleminc.com |
| | | | | | |
Linda Lynch | | Director, Financial Shared Services | | (315) 239-2371 | | Linda.lynch@xyleminc.com |
| | | | | | |
Service Receiver’s Contact | | | | | | |
| | | | | | |
Exelis Inc. | | | | | | |
Joe Daniel | | | | | | |
| | TSA Manager | | (703) 790-6309 | | Joe.daniel@exelisinc.com |
PARTIES TO THE AGREEMENT
Service Provider: Xylem Inc.
Service Receiver: Exelis Inc.
GENERAL SERVICE DESCRIPTION
Service Receiver may need assistance after the Distribution Date from the Service Provider for miscellaneous services, including but not limited to consulting, advisory, knowledge transfer and other similar services in various areas including, but not limited to finance, tax, accounting,
1
insurance, treasury, human resources and communications, which are not already provided for under all of the other TSAs between ITT Corporation, Xylem Inc., and Exelis Inc.
The Service Provider hereby agrees to cause its and its affiliates employees (collectively, “Experts”) to provide a reasonable amount of services, including specifically the services listed in Annex A, upon reasonable notice and request from the Service Receiver on a time and materials basis from the Distribution Date through April 30, 2013 (the “Minimum Term” and the “Maximum Term”).
To utilize this TSA Schedule, employees of Service Receiver should request such services via email or telephonically where both parties have a clear expectation of the estimated number of hours of assistance being requested. For projects that are expected to require more than 5 to 10 hours of assistance a one or two paragraph project plan should be agreed to in order to avoid misunderstandings. The project plan should be put together by the Service Provider’s “Expert “with respect to the requested services.
Employees of Service Receiver should advise their TSA manager that a request for services has been made together with a description of such services requested and the estimated number of hours requested.
The “Expert” should advise their TSA manager that a request for services has been made and the estimated number of hours requested.
SCOPE OF SERVICES
The scope of services will depend on the needs of the Service Recipient and the capabilities and availability of the Experts.
2
LOCATIONS
All locations around the world
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receivers acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider will, at the request of the Service Receiver, use commercially reasonable efforts to provide similar services. However, if Service Receivers or an affiliate employ any of the Experts, the specific service requested under this Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver.
TAX STATUS
Sales tax will be charged as determined by the Service Provider and the Service Receiver shall pay such tax along with the payment for the service provided.
BILLING LOCATION
Service Provider will provide Service Receiver with an invoice to its address set forth below under Notice Requirements, except in cases where services are provided outside of the United States, in which case invoices will be created by the Service Provider’s legal entity in the country where the services are being performed and invoiced to the Service Receiver’s legal entity that requested the services in the Service Provider’s local currency. The bill will cover all charges for services under this Schedule from Service Provider and, to the extent reasonably feasible, will be itemized among Service Receiver’s legal entities if identified by the Service Receiver when requesting the service. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the US dollar amount per Expert.
The Experts shall track their time on either a time sheet or any other proper method such as the utilizing the time sheet attached hereto and Service Provider agrees that the time sheets will accompany the invoice that is sent to the Service Recipient for payment. In cases where the requested services are expected to take longer than 30 days to complete, the Service Provider will be allowed to invoice the Service Receiver once per month for all costs incurred to date.
3
NOTICE REQUIREMENTS
No notice of Termination is required under this Schedule and there shall be no make-whole fee under this Schedule
Notices and bills to the Service Provider should be sent to:
Xylem Inc.
1133 Westchester Avenue
Suite 2000
White Plains, NY 10604
Attention: Tim Coogan
Notices and bills to the Service Receiver should be sent to:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services in accordance with Service Providers documented travel policies and any incremental out of pocket costs incurred by the Service Provider in order to provide the requested services that are invoiced by unaffiliated 3rd parties. Service Provider agrees to provide vendor invoices as backup to the Service Receiver when invoicing the Service Receiver under the terms of this TSA.
The hourly rates below include a 4.5% increase for inflation and the 2% profit margin and shall be applicable in 2011 and 2012. The rates shall increase by 4.5% in 2013. There shall be no make whole fee due under Section 11 of the Agreement upon early termination of this TSA.
| | |
Service | | Hourly Rate* |
Hourly Rate Administrative/Secretarial. | | $50 per hour |
| | |
Hourly Rate for a Non Executive | | $100 per hour |
| | |
Hourly Rate for an Executive | | $150 per hour |
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| | |
* | | Note: In cases where invoicing is done outside the United States, the above rates should be converted to local currency based on the exchange rate on the date the invoice is prepared. |
The pricing for the services described in Annex A will be as set forth in Annex A unless no pricing is provided in which case if services are provided on an hourly basis the rates above will apply.
Annex A
Annex A-1
Management Reporting (HFM/Planning) Post Separation Support Requirements
Following the separation of ITT into 3 companies, key management reporting resources will be required to provide post separation support and knowledge transfer between the NewCos. High level areas of support and knowledge transfer include:
• | | Month-end close |
|
• | | Year-end close |
|
• | | New Year setup and rollforward |
|
• | | OpPlan, Forecast, and Budget |
|
• | | Metadata Management |
|
• | | Ledger Mapping |
|
• | | Break/Fix Support |
Listed below are the key HFM and Planning resources whose post separation support will be required during the period 11/1/2011 through the 2012 March Close (approximately 4/20/2012).
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | |
| | Future | | | | November | | December | | January | | February | | March | | April |
Resource | | NewCo | | Executive | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis | | ITTCo | | Xylem | | Exelis |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
| | Exelis | | No | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | |
| | ITTCo | | Yes | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
Service Provider Owners and Service Receiver Owners are set forth under “Service Owner” above
5
Annex A-2
Payroll Post Separation Support Requirements
Following the separation of ITT into 3 companies, a key payroll resource of Xylem will be required to provide post separation support and knowledge transfer to Exelis. High level areas of support and knowledge transfer include:
| • | | Month-end close |
|
| • | | Year-end close |
|
| • | | ADP year-end balancing and W2 generation |
Listed below is the key payroll resource whose post separation support will be required as indicated during the period 11/1/2011 through the 2011 year end close (approximately 1/31/12).
Estimated hours per month* allocated to post-spin payroll support:
| | | | | | | | | | | | |
| | Nov-11 | | Dec-11 | | Jan-12 |
| | | 20 | | | | 20 | | | | 40 | |
* Amount shown is an “up to” amount of hours, the actual required amount may be less.
Service receiver must provide written notice of requested schedule. Service provider will respond within 48 hours as to the availability which shall not duly be withheld.
Annex A-3 Assistance with Legal Proceedings
Hyman Buchwald will provide assistance with certain legal proceedings involving Exelis.
6
SCHEDULE BC3
SINGAPORE PERSONNEL SERVICES
SERVICE OWNER
All service matters and general inquiries regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
|
Service Provider’s Contact | | | | | | |
| | | | | | |
Gary Jollow | | HR Director Water and Wastewater Singapore | | 61 2 9832 6381 | | Gary.Jollow@xyleminc.com |
| | | | | | |
Service Receiver’s Contact | | | | | | |
| | | | | | |
Douglas Parks | | Geospacial Systems, HR Director | | 571 203 7363 | | Douglas.Parks@exelisinc.com |
PARTIES TO THE AGREEMENT
Service Provider: ITT Water and Wastewater Singapore PTE LTD
Service Receiver: Exelis Inc.
GENERAL SERVICE DESCRIPTION
ITT Water and Wastewater Singapore PTE LTD (“WWW”), entered into a Tenancy Agreement (the “Tenancy Agreement”), commencing on April 27th 2011 with (“Landlord”) with respect to an apartment located at (the “Premises”) for the benefit of employee and his family (collectively, the “Tenants”) to be transferred to Service Receiver. The Service Receiver and Tenants desire to terminate the Tenancy Agreement effective as of November 20, 2011 (the “Termination Date”) pursuant to an agreement between the Service Provider and the Landlord (the “Buy-out Agreement”).
The negotiations of the Buy-out Agreement were led by the Service Receiver. Pursuant to the Buy-Out Agreement, the Service Provider agreed to pay the landlord a certain sum of money that would cover all known obligations of Service Provider to the Landlord (the “Buy-out Amount”). In addition, the Buy-out Agreement also provides that the Landlord is directed to pay the Deposit, as defined in the Tenancy Agreement, directly to the Service Receiver.
1
SCOPE OF SERVICES
Service Provider shall not do anything to disrupt or terminate the Tenancy Agreement prior to the Termination Date. Service Provider shall, within 30 days of receipt, deliver to the Service Receiver any and all amounts received from the Landlord with respect to the Premises.
Service Receiver shall indemnify and hold the Service Provider harmless for any and all actual costs or expenses incurred by Service Provider or paid by Service Provider to the Landlord in connection with the Premises, any remaining tax claims/issues associated with the sponsorship of or any claims may have with respect to his sponsorship by Service Provider or with respect to termination of his sponsorship by Service Provider. (the “Indemnified Amounts”). Service Receiver shall pay the Indemnified Amounts within 30 days of receipt of a notice describing the amount and reason Service Provider paid Landlord or any third party any amount in connection with the Premises. If such amount is greater than $5,000, Service Provider shall notify Service Receiver 5 business days in advance of such payment to the Landlord or third party in connection with the Premises and shall allow the Service Receiver to contest the payment or the claim. Service Receiver will be liable for any and all actual damages, costs or expenses incurred by Service Provider in the event Service Provider contests the payment or the claim.
LOCATIONS
Singapore
PREREQUISITES/DEPENDENCIES
None
BILLING LOCATION
Service Provider will provide Service Receiver with an invoice to its address set forth below.
NOTICE REQUIREMENTS
Notices under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to Service Provider:
Xylem Inc.
1133 Westchester Avenue
Suite 2000
White Plains, NY 10604
Attention: Dan Kelly
2
If to Service Receiver
Exelis Inc.
1650 Tysons Blvd #1700
McLean, VA 22102-4827
Attention: Rachel Semanchik
PRICING
Service Receiver shall pay all miscellaneous expenses (telephone, broadband, utilities) charged to and paid by Service Provider with respect to and his family. Service Provider shall provide Service Receiver with an invoice detailing such amounts and Service Receiver shall pay such amounts within 30 days of the date of such invoice.
3
SCHEDULE C
Service Provider: Exelis Inc.
Service Recipient: ITT Corporation and/or Xylem Inc.
Service to be Provided:
2
SCHEDULE CA1
GENERAL LEDGER ACCOUNTING
ITT HQ
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
|
Misty Markle | | Accounting Manager | | (260) 451-6104 | | misty.markle@exelisinc.com |
Exelis Inc. | | | | | | |
| | | | | | |
Catherine Lupinacci | | Manager of Corporate Accounting & Planning | | (914) 641-2095 | | catherine.lupinacci@itt.com |
ITT Corporation | | | | | |
GENERAL SERVICE DESCRIPTION
Service Provider will perform General Ledger Accounting Services for ITT Corp Headquarters for Service Receiver.
Service Receiver and its Subsidiaries will utilize the Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
1
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
|
| | | | Provide General Ledger Accounting Services to ITT Corp Headquarters: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Balance and Post Payroll Journal Entries — The Service Provider will use the Completed Payroll Cycles from the Service Receiver to post the Journal on ITT Co. HQ ledger. This will occur three (3) business days after the payroll cycle completes. | | 155 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Prepare Payroll Accrual Report — The Service Provider will receive a notification from Service Receiver to produce the Payroll Accrual Report in PDF format from Infinium for Service Receiver. The report will be completed one (1) business day after notification is received. | | 4 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Prepare Journal Entries for Infinium Enterprise Application and Payroll Service Charges — The Service Provider will use the TSA Costs from Service Receiver to post the Journal on ITT Co. HQ ledger. This will be completed prior to month end close. | | 50 Annually | | | | | | |
| | | | | | | | | | | | |
SS-GLHQ-01 | | General Ledger Accounting Services ITT Co. HQ | | • Prepare Journal Entries for Fringe — The Service Provider will use the Payroll Month End Close from Service Receiver to post the Journal on ITT Co. HQ ledger. This will be completed prior to month end close. | | 24 Annually | | | 14 | | | Cost plus 2% - 10% per month |
| | | | | | | | | | | | |
| | | | • Prepare Journal Entries for Environmental Reserve — The Service Provider will use the Payroll Month End Close from Service Receiver to post the Journal on ITT Co. HQ ledger. This will be completed prior to month end close. | | 12 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Prepare Journal Entries for Medical Insurance and Investment Savings Plan — The Service Provider will use the interface files as documented in Attachment A to remit payment to Vendor and post the Journal on ITT Co. HQ ledger. This will be completed prior to month end close. | | 68 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Journalize ISP Surcharges — The Service Provider will use the interface files as documented in Attachment A to remit payment to Vendor and post the Journal on ITT Co. HQ ledger. This will be completed prior to month end close. | | 52 Annually | | | | | | |
2
| | | | | | | | | | | | |
| | | | | | | | Minimum | | |
| | | | | | BAU | | Service | | |
| | Service | | | | Transaction | | Period | | |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
|
| | | | • Prepare Flexible Spending Account Report and Create Journal Entry — The Service Provider will use the Payroll Month End Close to post the Journal on ITT Co. HQ ledger and provide Service Receiver with the report. This will be completed 15 days after the calendar month. | | 12 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Journalize CELCO Medical Premium Checks — The Service Provider will use a copy of Medical Checks related to retirees paying their premium from an internal business unit within Service Provider which in-turn receives the actual check from the retiree for Service Provider to post the Journal on ITT Co. HQ ledger. This will be completed prior to month end close. | | 12 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Assist in Payroll Salaries Account Reconciliation — The Service Provider will use the “(Month, Year) Payroll Reconciliation” spreadsheet from Service Receiver to create queries to support general ledger account reconciliation. This will be completed one (1) business day after the request is received. | | 12 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Liability Calculation for Short Term Disability — The Service Provider will use a query provided from an internal business unit within Service Provider to calculate the liability for short term disability and provide a report in spreadsheet format. | | 1 Annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Prepare Clearing Journal Entries for Entities within ITT Co. — The Service Provider will use the final month end intercompany balances provided from an internal business unit within Service Provider to prepare the clearing journal entries for ITT Co. HQ ledger. This will be posted before the last day of fiscal month. | | 12 Annually | | | | | | |
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
|
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented in this agreement |
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| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
|
SS-GLHQ-02 | | General Ledger Accounting Support Services ITT Co. HQ Migration | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | Time and Materials Based on Additional Pricing Section |
| | | |
| | • Support of data extraction requests from the Service Receiver | |
| | | |
| | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, functional data mapping, and impacts of design decisions | |
| | | |
SS-GLHQ-03 | | General Ledger Accounting ITT Co. HQ Knowledge Transfer | | Service Provider will provide the following knowledge transfer services: | | Time and Materials Based on Additional Pricing Section |
| | | |
| | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to this agreement | |
Supplemental Services
For requests for supplemental services relating to General Ledger Accounting by Service Receiver not mentioned in this Schedule or not included within the costs documented in this
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agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA to White Plains, NY, USA.
PREREQUISITES/DEPENDENCIES
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
| • | | If Service Receiver provides inaccurate information to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Service Receiver must actively be engaged on the Infinium Application TSA for the duration this agreement is in effect. |
|
| • | | Service Receiver must actively be engaged on the HR/Payroll/Benefits TSA for the duration this agreement is in effect. |
|
| • | | Service Receiver (ITT HQ) general ledger must be in the current reporting period in order for the Service Provider to complete the services documented within this agreement. Service Receiver and Service Provider will work together to ensure that the current period is open to process transaction(s). |
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NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above): |
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be
6
required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | Medium | | High |
| | | | | | | | | | | | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
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ATTACHMENT A
| | | | | | | | | | |
| | | | | | | | | | |
Journal Entry Type | | Interface Name | | Business Purpose | | Vendor | | Source | | Frequency |
| | | | | | | | | | | |
Medical Insurance — MetLife | | XPRGMSASUM | | Report withholdings and premiums to the record keeper | | JP MORGAN CHASE | | Infinium | | Monthly |
| | | | | | | | | | |
Medical Insurance — Health Savings Account (HSA) | | XPYGHSAO | | Report withholdings and premiums to the record keeper | | Mellon | | Infinium | | Weekly |
| | | | | | | | | | |
Investment Plan Savings (ISP) and ISP Surcharges | | XRTDCD, XRTDC | | Report withholdings and premiums to the record keeper | | Wells Fargo / ACS | | Infinium | | Weekly |
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SCHEDULE CA2
HR/PAYROLL/BENEFITS
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, expect where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Joe Daniel Exelis Inc. | | TSA Manager | | (703) 338-3405 | | joe.daniel@exelisinc.com |
| | | | | | |
Daryl Bowker ITT Corporation | | Director, Shared Services | | (315) 568-7676 | | daryl.bowker@itt.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Payroll, Payroll Tax, HR, Garnishment and Benefit Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens and documents that support Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
SS-Payroll-01 | | Payroll Services | | Provide payroll and tax configuration support required to support payroll services: | | | | | | | | |
| | | | | | | | | | |
| | • Income Codes —Service Provider will use the Income Request Form from the Service Receiver to update tax, garnishment, eligibility, pension, and 401K with the provided income codes. 5 business days prior notice are required to make the income code changes. | | | | | | | | |
| | | | | | | | | | |
| | • Deduction Codes —Service Provider will use the Deduction Request Form from the Service Receiver to update tax, Group Term Life (GTL), and other accumulator requirements with the provided deduction codes. 5 business days prior notice are required to make the deduction code changes. | | | | | | | | |
| | | | | | | | | | |
| | • Paid Time Off (PTO) Accrual Controls —Service Provider will use the PTO Policy document from the Service Receiver to accrual code and schedule setups requested by the Service Receiver. 10 business days prior notice are required to make the requested PTO Accrual Controls changes. | | | | | | | | |
| | | | | | | | | | |
| | • Federal/State/Local Tax Table —Service Provider will use the Notification of Federal/State/Local Tax Change provided by the Service Receiver to update the local tax setup within systems managed by Service Provider within 5 business days of the request. | | 100/month for all SS-Payroll-01 | | | 14 | | | Cost plus 2% - 10% per month |
| | | | | | | | | | |
| | • Federal/State/Local Tax —Service Provider will use the Request for Level Control provided by automated systems to update the level control setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | |
| | • Employer Codes — Service Provider will use the Request for New Employer Codes from the Service Receiver to update employer codes in systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | |
| | • User Defined Field — Service Provider will use the Request for User Defined Field provided by the Service Receiver to update the necessary fields within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | |
| | • Level Control — Service Provider will use the Request for Level Control provided by the Service Receiver to update the level control setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | |
| | • Pay Cycle — Service Provider will use the Request Pay Cycle from the Service Receiver to setup the pay cycle with the pay calendar where applicable. 5 business days are | | | | | | | | |
2
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | required to make the pay cycle changes. Pre-distribution date pay cycle configuration is defined in Attachment B. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Employer Group — Service Provider will use the Request for Employer Group provided by the Service Receiver to update the Employer Group within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Cycle Group — Service Provider will use the Request for Cycle Group provided by the Service Receiver to update the cycle group setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Payroll Authorization Group — Service Provider will use the Request for Payroll Authorization Group provided by the Service Receiver to update the Payroll Authorization Group setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Income Authorization Group — Service Provider will use the Request for Income Authorization Group provided by the Service Receiver to update the income authorization group setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Deduction Authorization Group — Service Provider will use the Request for Deduction Authorization Group provided by the Service Receiver to update the deduction authorization group setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Auto Pay Groups — Service Provider will use the Request for Auto Pay Groups provided by the Service Receiver to update the auto pay groups setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Labor/Income Cross Reference Table — Service Provider will use the Request for Labor/Income Cross Reference Table Maintenance provided by the Service Receiver to update the Labor/Income Cross Reference Table setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • General Ledger Cross Reference Table — Service Provider will use the Request for General Ledger Cross Reference Table maintenance provided by the Service Receiver to update the general ledger cross reference table setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
3
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide garnishment, child support, tax levy, interrogatory correspondence, withholding and payments support required for payroll services: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Garnishment Letter — Service Provider will use the Garnishment Notification to provide a garnishment letter to the garnishing agency during the latter of 7 days after notification and the next applicable payment cycle. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Garnishment Withholding — Service Provider will use the Garnishment Notification to adjust the employee garnishment deduction setup during the latter of 7 days after notification and the next applicable payment cycle. | | New Transactions 200, Monthly Payments 700 | | | | | | |
| | | | | | | | | | | | |
| | | | • Garnishment Payments — Service Provider will use the Garnishment Notification to update the garnishment payments to agency during the latter of 7 days after notification and the next applicable payment cycle.. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Stop Garnishments — Service Provider will use the Garnishment Stop Notification to deactivate the employee garnishment deduction and process refund of any over-withholding during the latter of 7 days after notification and the next applicable payment cycle. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide employee maintenance support where appropriate to support payroll processing: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • W-4 — Service Provider will use the W-4 Form from the Service Receiver to update employee W-4 information with the provided information. Service Receiver must provide such information at least 2 business days prior to processing of payroll to ensure inclusion in the current payroll run. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Home/Work State Update — Service Provider will use the employee change request for home/work state maintenance from the Service Receiver to make requested updates. Service Receiver must provide such information at least 2 business days prior to processing of payroll to ensure inclusion in the current payroll run. | | 600/month | | | | | | |
| | | | | | | | | | | | |
| | | | • Direct Deposit — Service Provider will use the Direct Deposit Form from the Service Receiver to update employee direct deposit information with the provided information. Service Receiver must provide such information at least 2 business days prior to processing of payroll to ensure inclusion in the next payroll run. | | | | | | | | |
4
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide college fund employee direct deposit maintenance required to support payroll processing upon receipt of notification of enrollment or change via email. Request will be processed within 7 days of notification in the next applicable payment cycle. | | 30/month | | | | | | |
| | | | | | | | | | | | |
| | | | Provide executive excess savings plan updates to employee deduction code maintenance required to support payroll processing upon receipt of Service Receiver notification of employee. Request will be processed within 7 days of notification in the next applicable payment cycle. | | 30/month | | | | | | |
| | | | | | | | | | | | |
| | | | Provide ACS 401k Interface Processing required to support payroll processing: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Saving Plan Deferral & Loan — Service Provider will use the ACS ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Saving Plan Deferral & Loan — Service Provider will use the ACS ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ACS Error Report Review — Service Provider will review the ACS ISP Feedback File from the Service Receivers 3rd party provider to review any fallout which may have occurred. Upon fallout Service Provider will notify ACS to conduct maintenance to rectify documented fallouts. | | 10 Monthly Interfaces Files & Reports | | | | | | |
| | | | | | | | | | | | |
| | | | • ACS New Hire — Service Provider will use a report created from the ACS Interface File from the Service Receiver’s 3rd party to validate new hire processing. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested validation. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ACS ISEV — Service Provider will use the ACS ISEV Status Change from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | | | | | | | |
5
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide JPMorgan 401k Interface Processing required to support payroll processing | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Saving Plan Deferral & Loan — Service Provider will use the JP Morgan ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Saving Plan Deferral & Loan — Service Provider will use the JP Morgan ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • JP Morgan Error Report Review — Service Provider will review the JP Morgan ISP Feedback File from the Service Receivers 3rd party provider to review any errors which may have occurred. Upon fallout Service Provider will notify ACS to conduct maintenance to rectify documented fallouts. | | 10 Monthly Interfaces Files & Reports | | | | | | |
| | | | | | | | | | | | |
| | | | • JP Morgan New Hire — Service Provider will use a report created from the JP Morgan Interface File from the Service Receiver’s 3rd party to validate new hire processing. Service Receiver’s 3rd party must provide such information by Friday 5 pm EST or Thursday 5 pm EST if Friday is not a business day the week prior to requested validation. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • JP Morgan ISEV — Service Provider will use the JP Morgan ISEV Status Change from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Principal Loan Processing required to support payroll processing upon receipt of notification by secured email and make the required employee deduction code changes. | | Weekly Interface Files | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Marsh Benefit Processing required to support payroll processing upon receipt of interface file and make deduction code changes. Files must be received by the 17th of the month for processing by the end of the month. | | Two Interface Files Per Month | | | | | | |
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| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide John Hancock LTC Processing required to support payroll processing upon receipt of interface file and make deduction code changes. Files must be received by the 17th of the month for processing by the end of the month. | | Two Interface Files Per Month | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Runzheimer Fix and Variable Auto Processing required to support payroll processing upon receipt of interface file and make employee negative deduction transactions for payroll Files must be received by the 9th of the month. | | One Interface File Per Month | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Concur Travel Expense Reimbursement required to support payroll processing upon receipt of interface file and make employee negative deduction transactions. Files must be received by Thursday morning at 6 am EST to be processed in the next applicable pay cycle. | | Weekly Interface Files | | | | | | |
| | | | | | | | | | | | |
| | | | Provide executive deferral payment upon receipt of notification from Service Receiver for payout and make employee deferral payment. Files must be received by the 9th of the month. | | One Monthly Deferral Processing | | | | | | |
| | | | | | | | | | | | |
| | | | Provide excess group term life calculations upon receipt of notification from Service Receiver for payout and make employee deferral payment. Files must be received by the 9th of the month. | | 240 Batch Processing Runs | | | | | | |
| | | | | | | | | | | | |
| | | | Complete nightly Infinium Benefit Deduction updates. | | 240 Batch Processing Runs | | | | | | |
| | | | | | | | | | | | |
| | | | Provide payroll processing. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Automated Labor Upload — Service Provider will use the interface from the Service Receiver’s labor system and create the Infinium labor file for payroll processing. Labor Code to Infinium Income code cross reference file updated as required. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Labor Interface Validation — Service Provider will use the interface from the Service Receiver’s labor system to get totals. Service Provider will then match the Infinium and Service Receiver’s Labor System file. Should discrepancies exist, Service Provider will work with Service Receiver to resolve the issue. | | 240 Pay Processing Cycles | | | | | | |
| | | | | | | | | | | | |
| | | | • Payroll Cycle Processing — Service Provider will then create Employee Processing Cycle | | | | | | | | |
7
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | File, listing of employees with pay, benefit, leave of absence and terminations. A review of employee changes will be conducted by Service Receiver and corrections made if applicable. Employee changes will be added to cycle validation routine for balancing. Delays in Service Receiver responsibilities will delay payroll processing. Service Provider will not be liable for such Service Receiver caused delays. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Close Upload Labor to Payroll Cycle — Service Provider will upload employee labor to payroll cycle. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Gross to Net Calculation — Once Infinium releases time sheet data Service Provider will produce the payroll trial balance. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Payroll Adjustments — Service Provider will update employee pay information and add adjustments to validation routine for balancing as required. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Print Trial Balance/Approve Payroll — Using the Infinium trial balance Service Provider will create a trial balance report to post payroll and print pay stubs. If Trial Balance does not balance or has errors it must be corrected via update checks and Trial Balance Reran until error free and balanced. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide on-demand payroll processing of off-cycle check requests upon receipt of on-demand check request form from Service Provider. Form must be received by 5 pm for next day direct deposit or check delivery. | | 570 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Provide bonus cycle payroll processing of off-cycle bonus payments upon receipt of bonus specification from Service Recipient. Form must be received 5 business days prior to date of required bonus payment. | | 7000 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Provide manual W-2 earnings and deductions updates upon receipt of written notice and tax detail from Service Provider | | 325 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Provide stock option manual payroll upon receipt of Smith Barney stock transaction file using the daily interface from Service Provider | | 80 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Provide restricted stock manual payroll upon receipt of Smith Barney restricted stock transaction file using the daily interface from Service Provider | | 110 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Provide quarterly tax dividend payment upon receipt of Smith Barney dividend transaction file using the quarterly interface from Service Provider | | 440 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Cartus quarterly relocation manual payroll upon receipt of Cartus Relocation Transaction file using the quarterly interface from Service Provider | | 140 Transactions Annually | | | | | | |
8
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Process payment for unused PTO time upon receipt of notification from systems during year-end | | 1700 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Void or re-issue employee checks upon receipt of notification from Service Receiver. May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received two business days prior to start of payroll processing. Five business days notice is required for issuing as separate payroll process. [Service Provider will not be liable if funds have been disbursed prior to voidance.] | | 850 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Make adjustments to employee pay upon receipt of notification from Service Receiver. Notification must be received 2 business days prior to the next pay cycle. | | 325 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Process retro-active payments for delayed merit increase processing after receipt of notification from Service Receiver. May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received Two business days prior to start of payroll processing. Five business day notice required for issuing as separate payroll process. | | 350 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Process special employee payments upon receipt of notification from Service Receiver. May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received 2 days prior to start of payroll processing. Five day notice required for issuing as separate payroll process. | | 900 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Process relocation payment from employee paycheck upon receipt of notification from Service Receiver Processed with normal payroll. May be repaid over multiple payrolls or from one payroll per specification of Service Receiver. | | 200 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Provide executive excess savings plan distribution upon receipt of notification from Service Receiver May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received 2 days prior to start of payroll processing. Five day notice required for issuing as separate payroll process. | | 50 Transactions Annually | | | | | | |
| | | | | | | | | | | | |
| | | | Service Provider will use commercially reasonable efforts to provide post-payroll | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Print/Distribute Check, Vouchers, & Reports — Printed Checks and Vouchers sealed and prepared for shipping distribution per business units instructions. | | 250 Cycles Per Month | | | | | | |
| | | | | | | | | | | | |
| | | | • ACH Processing — ACH transmitted to clearing house using the Infinium ACH extraction process | | | | | | | | |
9
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Bank Funding — Wire Transfer to cover payroll using the bank funding report option | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Credit Union Processing — File Transmission to Credit Union using the Infinium direct deposit extract | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Union Reporting — Union report transmitted using the Union employees and Union dues report | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Canadian Bond Processing — Transmission of Canadian Bond File to Royal Bank of Canada using the Canadian bond extract | | | | | | | | |
| | | | | | | | | | | | |
| | | | �� Positive Pay — Positive pay file transmitted to Wells Fargo using the positive pay extract file | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Direct Deposit Fund Pullback — Employee funds pulled back or error report with insufficient funds upon Service Receiver’s request to pull back employee direct deposit. Service Provider will use the Shared Service form submission to Wells Fargo to pull back employee direct deposit. Insufficient funds notices are communicated to employees HR administrator for review of how to recover money | | | | | | | | |
|
| | | | Provide Infinium month end close once a month rolling month totals, update monthly benefits (Marsh & John Hancock), and update monthly limit processing. This service will be performed after final payroll for month and prior to first payroll of new month. | | 20 Companies Per Month | | | | | | |
| | | | | | | | | | | | |
| | | | Process Infinium quarter end close once a quarter rolling quarter totals, update quarterly limit | | 20 Companies Per Month | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Infinium year-end processing. | | 20 Companies Per Month | | | | | | |
| | | | | | | | | | | |
| | | | • Wage & Tax Balancing — Using the wage Base Report balance Employee Earnings and Taxes | | | | | | | |
| | | | | | | | | | | |
| | | | • United Way Deduction — Infinium United Way Deduction Change for deduction codes 00800 & 0805 clearing the United Way deduction for the new year | | | | | | | |
| | | | | | | | | | | |
| | | | • 401K Limit Update -Deduction limit updated with values for year | | | | | | | |
| | | | | | | | | | | |
| | | | • Year End Payroll Register — Use the Infinium Year End Payroll Register to archive historical payroll registers | | | | | | | |
| | | | | | | | | | | |
| | | | • Hartford-JP Morgan Year End — Use the Infinium Save File to archive Hartford-JP Morgan year end 401K values | | | | | | | |
| | | | | | | | | | | |
| | | | • ACS — Use the Infinium Save File to archive ACS year end 401K values | | | | | | | |
| | | | | | | | | | | |
| | | | • Infinium W2 Box Updates — Use the Infinium Income & Deduction Reporting Groups to make W2 Box Reporting Reports | | | | | | | |
| | | | | | | | | | | |
| | | | • Infinium ADP W2 Box Update — Use the ADP interface for W2 Reporting to create the ADP W2 Box Interface File | | | | | | | |
| | | | | | | | | | | |
| | | | • Local Tax Update — Use the notification from locality or Service Receiver to update the local tax table | | | | | | | | |
10
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Transfers — Clear Q1 Information captured for tax & 401K Limit processing for use in the W2 tax report | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Vinny 1st day report — Use the Infinium Day 1 Report for forecasting | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Payroll Calendar — Use the Infinium Cycle Maintenance to create Service Receiver Payroll Calendars | | | | | | | | |
| | | | | | | | | | | | |
| | | | • W2 — Pension for Group Term Life (GTL) — Service Receiver provides files from ACS & Hartford and Service Provider updates Pensioner’s W2’s | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Highly Compensated Employee Listing — Using an AS400 Query, employees meeting IRS Highly Compensated Listing are found and 401K providers updated with list of highly compensated employees | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Executive Excess Saving Plan Employee Update — Service Receiver provides list of eligible employees for executive excess saving plan which Service Provider uses to update the Executive Excess Saving Plan Employee List provided for roll over into Excess Savings Plan | | | | | | | | |
| | | | | | | | | | | | |
| | | | • New Jersey Disability Year End Update — Using the New Jersey Final Disability Report; Service Provider will update the New Jersey year end payroll entries to record New Jersey final disability entries. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Year End Close — Year end close rolls year to day information to previous year and clear year-to-date dollars | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP 4th Quarter & Year End Extract — Using the ADP Extract Program an ADP Year End Interface File is created | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP — Balance Year — Using the ADP Year End Reports Year End Statutory Reports & W2 are output | | | | | | | | |
| | | | | | | | | | | | |
| | | | • W2C’s — Using the value center post year-end close entries to update the W2C | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Amended Year End — Use the ADP Extract Program to amended statutory reporting | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide US Tax Processing. | | Registrations — 10 per month | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Company Profile Update — Use the ADP Tax Header Spreadsheet to update ADP tax reporting set up | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Code Mapping — Use the ADP Mapping Document to map ADP Tax Code to Infinium Tax Code | | Interfaces — daily | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium ADP Deduction Table Maintenance — Use the Infinium ADP Tax Code file to output ADP Interface File including the new tax code | | Tax Payments — Daily & Quarterly Per Requirements | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Daily Interface File — Use the ADP Infinium Payroll Tax Extract to create the ADP Receipt of Tax Payment Detail | | Cobra Reporting — Quarterly | | | | | | |
11
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Daily Tax Audit Report — Use the Query: ADP Tax Audit Report to validate ADP Daily Tax Interface File | | Quarterly Reporting | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Daily Tax Funding — Use the ADP Invoice to create ADP Wire Payment | | Tracer Transactions 20 Monthly | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Unemployment Rate Change — Use the ADP Tax Header Spreadsheet to calculate ADP - Unemployment Payments with New Rate | | Amendments 10 Monthly | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Monthly Charges — Use the ADP Invoice to process ADP Payment | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Barnett Monthly Charges — Use the Barnett Invoice to process Barnett Payment | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Quarterly Communication — Use the ADP Quarterly Updates to update the Quarterly Calendar Close Schedule | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Cobra Quarterly Tax Credit Entry — Use the SHPS Cobra Detail summarized and entered into ADP Payroll Tax Input to update the 941 Cobra Credit | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Quarterly Interface File — Use the ADP Infinium Quarterly Tax Extract to create the ADP Quarterly Tax Reporting File | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP TAX Reconciliation — Use the Infinium Quarterly Tax Report to reconcile ADP Quarterly Tax Reports | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Quarter Close & Statutory Reporting — Use Service Receiver approval to ADP for Quarterly Processing to make quarterly statutory payments and reporting | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Quarterly Report Distribution ADP — Use the Quarterly Reports Posted to Web Site to distribute Statement of Deposits, 941Cobra Credit, State & Local Wage Detail | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Quarterly Invoice Payments — Use ADP Invoice to make ADP Wire Payments | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Quarterly Federal & State Tax Amendments — Use Quarterly Amendment Filing to amended reporting | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Amendment Payment — Use the invoice to create ADP Wire Payment | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Tracers — Use agency notices to conduct ADP research | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Tracer Payments — ADP agency notice research to make payment of Agency Notices | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Close Tax ID — Use ADP header to close company so no future reporting in ADP | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Close Tax ID — Use the Agency notification of account closed to conduct final reconciliation | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Canadian Tax Processing. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Canadian Tax Withholding — Using Canadian Tax Deductions provided by Service Receiver input Service Provider will complete Employee/Employer Tax Withholding/Liability | | Weekly Tax Payments | | | | | | |
| | | | | | | | | | | | |
| | | | • Canadian Tax Payments — Using Payroll Registers provided by Service Receiver, Service Provider will make Canadian Tax Payment | | Annually T4, T4A & RL Reporting | | | | | | |
12
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Year End Pension Calculation — Using the Canadian Pension Plan Policy provided by Service Receiver, Service Provider will compute Pension Plan Calculation | | | | | | | | |
| | | | | | | | | | | | |
| | | | • RL1 & T4 Reporting — Using the Infinium Canadian Year End Process, Service Provider will complete T4 & RL1 Forms & XML Reporting | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Puerto Rico Tax Processing. | | Weekly Tax Payments | | | | | | |
| | | | | | | | | | | |
| | | | • Puerto Rico Tax Withholding — Using Tax Deductions Service Provider will calculate tax withholding for Service Receiver | | | | | | | |
| | | | | | | | | | | | |
| | | | • Puerto Rico Tax Payments — Using Payroll Registers provided by Service Receiver, Service Provider will make Puerto Rico Tax Payments | | Annual W2P & W3P Reporting | | | | | | |
| | | | | | | | | | | |
| | | | • Puerto Rico Year End Reporting — Using W2 & W3 Reporting Service Provider will make Employee & Employer Year End Tax Reporting | | | | | | | | |
| | | | | | | | | | | | |
| | | | Support the legal/regulatory audits documented below. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ACE — Worker Compensation Audit | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Tax Audits | | | | | | | | |
| | | | | | | | | | | | |
| | | | • D&T Benefit Audit | | | | | | | | |
| | | | | | | | | | | | |
| | | | • SOX Audit | | 4 Audits/Month | | | | | | |
| | | | | | | | | | | | |
| | | | • Disaster Recovery | | | | | | | | |
| | | | | | | | | | | | |
| | | | • ACS — 401K Compliance Testing | | | | | | | | |
| | | | | | | | | | | | |
| | | | • JP Morgan — 401K Compliance Testing | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Data Mining — Payroll | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will run the custom queries documented in Attachment C once a month | | Monthly | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Guam Tax Processing. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • GUAM Tax Withholding — Using Tax Deductions provided by Service Receiver, Service Provider will calculate Tax withholding | | | | | | | | |
| | | | | | | | | | | | |
| | | | • GUAM Tax Payments — Using the payroll registers Service Provider will make GUAM tax payments | | Annual W2G & W3G Reporting | | | | | | |
| | | | | | | | | | | | |
| | | | • GUAM Year End Reporting — Using W2 & W3 Reporting, Service Provider will make Employee & Employer Year End Tax Reporting | | | | | | | | |
| | | | | | | | | | | | |
| | | | Infinium and HRSS Support/Communication for handling of Service Receiver questions: | | | | | | | | |
| | | | | | | | | | | | |
HR-Benefits-02 | | Human Resources, Benefits, Training, & Compliance | | • Daily Service Receiver Issue Handling - Service Receiver users can make a phone call or send an email to ask questions related to employee data and/or transactional history stored in Infinium/HRSS; M-F 8-5pm EST except U.S. holidays; | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Data Input Questions Covered in User Manual | | 201/month | | | 14 | | | Cost plus 2% - 10% per month |
| | | | | | | | | | | | |
| | | | • System Requirements-Upgrades/System Changes Maintenance (Federal/State/Local) | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Canned Reports are available for the service receiver to access and review. Service Provider will be responsible for ensuring that reports required for legal or regulatory requirements run. | | | | | | | | |
13
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Coordinate issue resolution as needed with IT, Payroll, SS Accounting, HQ Benefits and/or third party vendors. | | | | | | | | |
|
|
| | | | • Anything not covered above is considered a special request to be handled using on a Time & Materials basis as outlined in the Support Additional Pricing Section of this document. | | | | | | | | | | | | | | | | | | | | | |
| | | | Benefit Administration and Reporting Internal/External: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Weekly vendor file feed resolution to national carriers - Service Provider will accept phone or email from Service Receiver or external benefits provider and resubmit corrected file feed or corrected actual employee record based on request. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Salaried Pension Eligibility file feed questions from field Service Receiver HR staff will be triaged by Service Provider and assist Service Receiver in data correction. | | 327/month | | | | | | |
| | | | | | | | | | | | |
| | | | • Validation Reports from Health & Welfare and Pension - Service Provider will receive reports from 3rd party providers listing errors related to health & welfare data and Service Provider will assist Service Receiver HR field staff to make appropriate changes | | | | | | | | |
| | | | | | | | | | | | |
| | | | Services for Service Receiver supervisors on payrolls that are not administered via the Fort Wayne Infinium System: | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will create and/or update Job/Position Codes upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will add an international supervisor as a new hire upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will attach an international supervisor to an Infinium Employee record upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will add an international supervisors’ Concur ID to the appropriate record upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | Services for Service Receiver Business Units and/or Infinium Companies that are not supported by local HR staff but administered by HRMS staff in Fort Wayne: | | 50/month | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will create and or update Job/Position Code upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will enter new hires on personnel side as well as on payroll side upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will enter salary changes/address changes/title changes/transfers/terminations upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will perform annual merit increase uploads upon request from the Service Receiver | | | | | | | | |
14
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Service Provider will communicate with Service Receiver HR contacts from other Service Receiver business units to coordinate both transferring in and out of employees upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will enter payroll changes including withholding changes/benefit deductions and catch-ups upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will enter benefit updates including urgent updates upon request from the Service Receiver Service Provider will make Address & Phone number changes upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will make Benefit Changes due to qualifying event & Annual Open Enrollment upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will make Annual Salary Merit Increases upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will make Annual Reviews (if applicable) upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will make inquiries relating to benefits and/or personnel information upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Service Provider will produce Infinium Canned Reports upon request from the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Year-end Standard Benefit Enrollment Copy to New Plan Year | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Year-end Vendor Meetings for open enrollment file feeds | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Data Input Questions Covered in User Manual | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Support Special Year End File Feeds to National H&W Vendors | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Standard Communication regarding Annual Enrollment & Year End Dates | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Collaborate with Payroll, Finance and IT for Year End Closing Processes using all input from year’s changes and develop project plan to prepare system for enrollment and year-end processing. Project will then be started in July, and meetings with vendors conducted as needed depending on data from customers. ** Changing benefits providers in 2011 will be a special project using Time & Materials rates with specific notification on change. | | Each item in this table will be completed once a year | | | | | | |
| | | | | | | | | | | | |
HR-Benefits-03 | | Training | | Service Provider will take requests from Service Receiver HR manager to conduct periodic WebEx training of how to use Infinium systems and conduct the training for the Service Receiver. | | 1/month | | | 14 | | | Time and Materials |
| | | | | | | | | | | | |
SS-Payroll Acct-04 | | Payroll Accounting | | Provide Payroll Accounting services. | | 1972 annually | | | | | | Cost plus 2% - 10% per month |
| | | | | | | | | | | |
| | | | • Payroll Journals — Service Provider will use the payroll register summary from the Service Receiver to balance and post payroll journals for each payroll cycle for the Service Receiver | | 3060 annually | | | 14 | | |
15
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Payroll Balance Sheet Accounts — Service Provider will use the payroll month end close document from the Service Receiver to reconcile the payroll balance sheet accounts for the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Employee Deductions — Service Provider will use completed payroll cycles document from Service Receiver to remit employee deductions for the Service Receiver | | 364 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Employee Benefits for ISP,401 (K) and Insurances — Service Provider will use completed payroll cycles document and payroll queries from Service Receiver to validate, reconcile and remit employee benefits for ISP, 401(k) and insurances for the Service Receiver | | 205 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Payroll Taxes — Service Provider will use completed payroll cycles, payroll queries, and ADP invoices from the Service Receiver to validate, reconcile, and remit all Payroll Taxes to ADP | | 240 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Interface File Transmission - Service Provider will use completed payroll cycles and payroll queries from the Service Receiver to transmit interface files to 3rd party vendors on behalf of the Service Receiver | | 195 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Benefits Reporting — Service Provider will use the year end close information from the Service Receiver to provide annual reporting of benefits to the Service Receiver | | 10 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Federal and State Taxes — Service Provider will use tax extract and file feed from ADP from Service Receiver to journalize ADP Federal and State Tax Activity for the Service Receiver | | 240 annually
5 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • ADP Mid Year Conversions — Service Provider will use YTD tax amounts information from Service Receiver to perform ADP midyear conversions for the Service Receiver | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Non-supported ADP — Service Provider will use completed payroll cycles information from Service Receiver to remit non-supported ADP taxes for the Service Receiver | | 12 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Control Files for 401(k) and ISP- Service Provider will use information from business units or HQs from the Service Receiver to maintain and control files for 401(k) and ISP for the Service Receiver | | 30 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Payroll Bank Account — Service Provider will use bank account statements from the Service Receiver to reconcile payroll bank accounts for the Service Receiver | | 24 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Unclaimed Payroll Property- Service Provider will use bank account statements from Service Receiver to manage unclaimed payroll property for the Service Receiver | | 200 annually | | | | | | |
16
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Automated Bank Functions- Service Provider will use cleared bank files from the Service Receiver to process post cleared checks in the Infinium payroll | | 12 annually | | | | | | |
| | | | | | | | | | | | |
| | | | • Year to Date Analysis for 401k— The Service Provider will use the Year End Payroll Close from an internal business unit within the Service Provider to calculate 401k Year to Date totals for employee, employer, and loans and provide report by vendor to the Service Receiver. | | 3 annually | | | | | | |
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
17
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable best efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
SS-Payroll-05 | | HR/Payroll/Benefits Migration | | • Support of data extraction requests from the Service Receiver | | |
| | | | | | |
| | | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, functional data mapping, and impacts of design decisions | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
SS-Payroll-06 | | HR/Payroll/Benefits Knowledge Transfer | | • Existing non-sensitive documentation maintained by Service Provider will be given to the Service Receiver as it relates to Payroll/HR/Benefit services | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to HR, Benefits and Payroll by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
18
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA to Canada and USA locations.
PREREQUISITES/DEPENDENCIES
| • | | Service Receiver will provide accurate and timely employee maintenance, time and attendance data and payroll adjustments required to produce pay checks. In conjunction with the preceding, Service Receiver will maintain the applications and interfaces documented in Attachment A. |
|
| • | | Service Receiver will be responsible for providing new tax registration requirements to Service Provider. Applicable tax registration information will be provided to Service Provider as required to complete tax registration. |
|
| • | | Service Receiver will be responsible for providing configuration changes to Service Provider including taxes, income, deductions, banking and benefits using the change request process and forms provided by Service Provider. |
|
| • | | If Service Receiver sends inaccurate data to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Service Receiver will setup and make available to Service Provider a disbursement account from which Service Provider utilizes draft authorization to process payroll. Service provider will request funding for payroll checks, payroll direct deposits, payroll taxes, and other benefit remittances from the Service Receiver Treasury Headquarter location. Service Provider will open and own payroll bank accounts for the payroll transactions. Funding is required in the bank account one day prior to the value date. Late funding of the payroll account by the Service Receiver may result in delay of payroll checks, applied 401(k) funds, and benefit payments. Any outstanding liabilities associated to payroll tax and benefits will remain on Service Provider’s general ledger at month end. Service Provider will retain interest earned, if any, on residual account balances and will pay all standard account related service fees. Any service fee associated with Non Sufficient Funds due to the Service Receiver will be the responsibility of the Service Receiver. Service provider will remit employee deductions from the Service Provider Accounts Payable bank account. Service Provider will collect the funds from the Service Receiver thru a 3rd party invoice. |
Dependencies
| • | | Service Receiver must actively be engaged on the Infinium Application TSA and related Business Objects Universe for the duration this agreement is in effect. |
19
| • | | Service Receiver, in a separate and independent agreement, must have the ADP application and interface active for the period of time in which this agreement is in effect. |
|
| • | | Service receiver, in a separate and independent agreement, must have Concur and other Time and Attendance systems listed in Attachment A active and maintained with the correct interfaces and data feeds to Infinium by the Service Receiver for the period of time in which this agreement is in effect. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
| • | | The services documented within this agreement must be exited at the same time and as such cannot be exited in parts. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
20
SERVICE LEVEL
Service Provider will classify incidents at its own discretion which are received using High, Medium, or Low. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented below for SS-Payroll-01, HR-Benefits-02, and HR-Benefits-03:
| | | | |
SLA | | Response Time | | Resolution |
High | | Within 24 hours of receiving notification during normal business hours | | Within 24 — 48 hours of response during normal business hours |
| | | | |
Medium | | Within 48 hours of receiving notification during normal business hours | | Within 48 — 120 hours of response during normal business hours |
| | | | |
Low | | Within 120 or more hours of receiving notification or as scheduled during normal business hours | | Within 120 hours of response during normal business hours |
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
21
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
| | | | | | | | | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
| | | | | | | | | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
| | | | | | | | | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
| | | | | | | | | |
22
ATTACHMENT A
Inbound Interfaces:
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Dependents | | ACS | | Infinium | | ACS |
| | | | ACS Salary ISP and Pension | | ACS | | Infinium | | ACS |
| | | | Create ADP Tax Journal | | ADP | | Infinium | | ADP |
| | | | Maintain ADP Tax Controls | | ADP | | Infinium | | ADP |
| | | | ADP Periodic & Qtrly File Downld | | ADP | | Infinium | | ADP |
| | | | ADP Balance Report | | ADP | | Infinium | | ADP |
| | | | Refresh ADP Employee Number | | ADP | | Infinium | | ADP |
| | | | Unemployement emps | | Barnett | | Infinium | | Barnett |
| | | | US_RELOWAGE_UPDATE.CARTUS | | CARTUS | | Infinium | | CARTUS |
| | | | Send Cartus Receipt of gr | | CARTUS | | Infinium | | CARTUS |
| | | | Concur — Employee Master File Feed | | Concur | | Infinium | | Concur |
| | | | Employee information | | Concur | | Infinium | | Concur Expense |
| | | | FTP Employee information | | Concur | | Infinium | | Concur |
| | | | Export Employees to Concur | | Concur | | Infinium | | Concur |
| | | | US Bank — Concur Travel | | Concur | | Infinum | | Concur |
| | | | Garnishments | | County Government | | Infinium | | County Government |
| | | | Empire Eligbility and HDHP Mellon pass thru | | Empire/Blue | | Infinium | | Empire/Blue |
| | | | 800 EVHR employee Infinium Data feed to (800)(Kronos) System | | ITT | | Infinium | | Kronos |
| | | | Employee feed 500 | | ITT | | Infinium | | Cannon |
| | | | Cannon’s Full Employee Master Update To Cim | | ITT | | Infinium | | Cannon |
| | | | Download Employee Date to IPG -Daily ( ER 810 92SHR) | | ITT | | Infinium | | Goulds |
23
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Prudential Demographics 880 | | Prudential | | Infinium | | Prudential |
| | | | Prudential Demographics 881 | | Prudential | | Infinium | | Prudential |
| | | | Send Prudential Demographics Systems | | Prudential | | Infinium | | Prudential |
| | | | Prudential Systems Demographics(ENI, CAP, CMC. ECI) | | Prudential | | Infinium | | Prudential |
| | | | Cobra — New Hire | | SHPS | | Infinium | | SHPS |
| | | | FSA — Deduction feed to SHPS | | SHPS | | Infinium | | SHPS |
| | | | Stock Options Eligibility | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney CODES FILE | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney EMAIL ADDRESSES | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney PARTICIPANTS | | Smith Barney | | Infinium | | Smith Barney |
| | | | New Hire | | State of Indiana | | Infinium | | State of Indiana |
| | | | WebMD ELIGIBILITY | | WebMD | | Infinium | | WebMD |
| | | | FTP CCUSECHD2 — Well Fargo password change | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to send payroll ACH file to Wells Fargo | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to run entire Wells Fargo pos pay process | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | modified International ACH file for ALL of CANADA | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Direct deposit transmission | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Send Check Recon to bank | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Re-send check recon to bank | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Payroll ACH | | Wells Fargo | | Infinium | | Wells Fargo |
24
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Active Directory | | ITT | | Infinium | | ITT |
| | | | HM Update Health Mast — Defense Companies | | ITT — HM | | Infinium | | HM |
| | | | Hyperion Planning — Build Transmission file | | ITT Hyperion | | Infinium | | Hyperion |
| | | | SAP AUTO PAY Benefit Deductions sent to Seneca Fall SAP system | | ITT SAP | | Infinium | | SAP P2P |
| | | | Send file to Hancock | | John Hancock | | Infinium | | John Hancock |
| | | | John Hancock Eligbility | | John Hancock | | Infinium | | John Hancock |
| | | | 401K Feedback file from JP Morgan | | JP Morgan | | Infinum | | JP Morgan |
| | | | KAISER ELIGIBILITY | | Kaiser Permanete | | Infinium | | Kaiser Permanete |
| | | | Transmit file to Life Plus for Marsh | | Marsh | | Infinium | | Marsh |
| | | | Upload Life Plus file | | Marsh | | Infinium | | Marsh |
| | | | LifePlus Eligibility | | Marsh | | Infinium | | Marsh |
| | | | HSA Send Extract File From Robot Job | | Mellon | | Infinium | | Mellon |
| | | | Medco Prescription | | Merck Medco | | Infinium | | Merck Medco |
| | | | Metlife ltd/std mth — GL Advices | | Metlife Advices | | Infinium | | Metlife |
| | | | Metlife LTD/STD (Menu option) | | Metlife Advices | | Infinium | | Metlife |
| | | | Metlife Dental | | Metlife Dental | | Infinium | | Metlife Dental |
| | | | Print Voluntary Accident Monthly report data | | National Union Fire | | Infinum | | National Union Fire |
| | | | PACIFICARE ELIG | | PACIFICARE | | Infinium | | PACIFICARE |
| | | | Prudential Loans Systems | | Prudential | | Infinium | | Prudential |
| | | | ENI Prudential Dollar Send — 800 | | Prudential | | Infinium | | Prudential |
| | | | CAP Prudential Dollar Send — 881 | | Prudential | | Infinium | | Prudential |
| | | | ECI Prudential Dollar Send — 883 | | Prudential | | Infinium | | Prudential |
25
ATTACHMENT B
The following table documents the process day for the in-scope pay cycles:
| | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | NEWCO | | Required By |
GOULDS PUMPS CANADA (IPG) | | CGOBW | | BI WEEKLY CGO | | B | | | | X | | Pay Week - Monday | | ITTCO | | Mon - 2pm |
ONTARIO PRO SERVICES CENTER | | CONBW | | BI WEEKLY CON | | B | | X | | | | Pay Week - Monday | | ITTCO | | Mon - 2pm |
ITT CANNON | | BIWBW | | BIW BI WEEKLY | | B | | X | | | | Pay Week - Tuesday | | ITTCO | | Tues - 2pm |
ITT CANNON | | BIWHR | | BIW HOURLY | | B | | X | | | | Pay Week - Tuesday | | ITTCO | | Tues - 2pm |
ITT CANNON | | BWCAN | | BI WEEKLY CANNON | | B | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT CANNON | | HRCAN | | CANNON HOURLY EMPLOYEES | | B | | X | | | | Pay Week - Tuesday | | ITTCO | | Tues - 2pm |
ITT VEAM, LLC | | BWVEA | | VEAM SALARY | | B | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT VEAM, LLC | | HRVEA | | HOURLY VEAM | | B | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT CORPORATION | | BWIND | | ITT INDUSTRIES BI-WEEKLY | | B | | X | | | | Pay Week - Tuesday | | Unknown | | Tues - 2pm |
COMPUTER & EQUIP LEASING CORP | | CELBW | | COMPUTER & EQUIP LEASING | | B | | | | X | | Non Pay Week - Friday | | Unknown | | Tues - 2pm |
ITT TRANSPORTATION DIST SVCS | | BWGRP | | TDS BW | | B | | | | X | | Non Pay Week - Friday | | Unknown | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | AERHR | | AEROSPACE HOURLY AH | | W | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | AESAL | | AEROSPACE SALARY AP | | B | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | AMOHR | | AMORY HOURLY FH | | W | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | AMSAL | | AMORY SALARY FS | | B | | | | X | | Pay Week - Tuesday | | ITTCO | | Tues - 2pm |
26
| | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | NEWCO | | Required By |
ITT FLUID TECHNOLOGY | | CTBW | | C’TREAT BW | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues -2pm |
ITT FLUID TECHNOLOGY | | EVHR | | ENG VALVES HOURLY | | W | | X | | | | Pay Week -Monday | | ITTCO | | Tues -2pm |
ITT FLUID TECHNOLOGY | | EVSAL | | ENG VALVES SALARY EV | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues -2pm |
ITT FLUID TECHNOLOGY | | GRSAL | | GRINDEX SALARY GR | | B | | | | X | | Non Pay Week -Friday | | Unknown | | Tues -2pm |
ITT FLUID TECHNOLOGY | | MFCBW | | MOTION FLOW CONTROL SALARY | | B | | | | X | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT FLUID TECHNOLOGY | | SHBW | | SHEROTEC BW | | B | | | | X | | Non Pay Week -Friday | | Unknown | | Tues -2pm |
ITT FLUID TECHNOLOGY | | SHHR | | SHEROTEC HOURLY ST | | W | | X | | | | Pay Week -Monday | | Unknown | | Tues -2pm |
ITT FLUID TECHNOLOGY | | WTBW | | WET | | B | | X | | | | Pay Week -Monday | | Unknown | | Tues -2pm |
ITT GOULDS PUMPS | | CARBN | | CARBON INDUSTRIES | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues -2pm |
ITT GOULDS PUMPS | | EVZHR | | DIV-IPG, UNITS VU,PJ,QU WEEKLY | | W | | X | | | | Pay Week -Monday | | ITTCO | | Tues -2pm |
ITT GOULDS PUMPS | | H9WPS | | PRO SHOP SALARY TX-BI-WEEKLY | | B | | | | X | | Pay Week -Monday | | ITTCO | | Tues -2pm |
ITT GOULDS PUMPS | | PROBW | | BI WEEKLY CYCLE | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues -2pm |
ITT GOULDS PUMPS | | 9XLCS | | CITY OF INDUSTRY SALARY | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues -2pm |
ITT GOULDS PUMPS | | 9XLSA | | GOULD’S IPG BIWEEKLY SALARY | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues -2pm |
ITT GOULDS PUMPS | | 92SHR | | SF UNION -IPG-SU, CPG-WU WKLY | | W | | X | | | | Pay Week -Monday | | ITTCO | | Tues -2pm |
27
| | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | NEWCO | | Required By |
ITT CORPORATION (FRC) | | FRCSA | | GOULD SHARED SERVICES | | B | | | | X | | Non Pay Week -Thursday | | Unknown | | Tues -2pm |
ITT GOULDS PUMPS PA | | H9XSA | | ASHLAND SALARY | | B | | | | X | | Non Pay Week -Friday | | Unknown | | Tues -2pm |
ITT GOULDS PUMPS IPG | | H9YSA | | IPG SALARY | | B | | | | X | | Non Pay Week -Thursday | | ITTCO | | Tues -2pm |
ITT ENERGY ABSORPTION(ENIDINE) | | EAHR | | ENIDINE WEEKLY HOURLY EA | | W | | X | | | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT ENERGY ABSORPTION(ENIDINE) | | EASAL | | ENIDINE BIWEEKLY SALARY EA | | B | | X | | | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT ENERGY ABSORPTION (CAP) | | CAHR | | CAP WEEKLY HOURLY CA | | W | | X | | | | Pay Week -Monday | | ITTCO | | Tues -2pm |
ITT ENERGY ABSORPTION (CAP) | | CASAL | | CAP BIWEEKLY SALARY CA | | B | | X | | | | Non Pay Week -Friday | | ITTCO | | Tues -2pm |
ITT CONTROLS (CMC) | | BIHR | | BILLERICA HOURLY CM | | B | | X | | | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT CONTROLS (CMC) | | BISAL | | BILLERICA BI WEEKLY SALARY CM | | B | | | | X | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT CONTROLS (CMC) | | CMHR | | CMC BIWEEKLY HOURLY CM | | B | | X | | | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT CONTROLS (CMC) | | CMSAL | | CMC BIWEEKLY SALARY CM | | B | | | | X | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT-KALIBURN INC. | | KBHR | | KALIBURN HOURLY (BIWEEKLY) | | B | | X | | | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT-KALIBURN INC. | | KBSAL | | KALIBURN SALARY (BIWEEKLY | | B | | | | X | | Pay Week -Tuesday | | ITTCO | | Tues -2pm |
ITT KONI | | BWFRI | | KONI FRICTION SALARIED | | B | | | | X | | Non Pay Week -Thursday | | ITTCO | | Tues -2pm |
ITT KONI | | BWKON | | BI WEEKLY KONI | | B | | | | X | | Non Pay Week -Thursday | | ITTCO | | Tues -2pm |
28
ATTACHMENT C
Custom Queries to be run once a month by service provider:
| | | | | | | | |
Query/Report Name | | Application Used to Produce Information | | Provider | | Information Supplied | | Frequency of Request |
DWA87200_MonthYear | | Infinium Query | | Debbie Weeks | | Salaries Information of employees on Severance (Income Codes 00140 and 00270) | | Monthly |
Payroll by Individual | | Business Objects | | Carol Whisler | | Payroll information of HQ Employees with names and cost centers | | Monthly |
Headcount | | Business Objects | | Idania Miro | | Payroll information of HQ Employees with names and cost centers | | Monthly |
29
SCHEDULE CA3
SECURITY OPERATIONS CENTER
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters and general inquiries regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Phil Zaleski Exelis Inc. | | Business Area Manager, Cyber Security Programs | | (315) 838-7114 | | phil.zaleski@exelisinc.com |
| | | | | | |
Bill Lavalette ITT Corporation | | Chief Information Security Officer | | (315) 568-7155 | | bill.lavalette@itt.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Information Technology — Security Operations Center (IT-SOC) Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
IT-SOC-01 | | Security Operations Center Support Services | | Provide IT Security event monitoring and intrusion detection; and serves as a single point for information security related issues:
• Environmental Awareness — Service Provider will provide environmental awareness activities, including Risk/Threat Analysis
• Management and Administration of Global IDS/IDP Security Devices — Service Provider will manage and administer Global IDS/IDP Security Devices.
• Network Data Aggregation, Normalization, and Correlation —.Service Provider will provide network data aggregation, normalization, and correlation for the Service Receiver. Service Provider will provide centralized management of network and security event logs collected from multiple sources. Log and/or event monitoring sources will include, but not limited to, technologies such as:
• Firewalls
• VPN concentrators
• Intrusion Detection/Prevention appliances
• Content filters
• As well as other approved and agreed upon controlled points that can provide insight and/or generate alerts that detect real time threats to the enterprise Service Provider will also leverage multiple levels of alerting and threat identification to include:
• Predefined alerts
• Network anomaly detection rules
• Emerging cyber threat monitoring Service Provider will ensure compliance with legal, regulatory, and internal policies regarding records management, incident documentation, and data retention requirements for data within Service Provider’s control.
• Help Desk — Service Provider will make available the IT-SOC Help Desk, via phone or email, to provide assistance for security-related issues or concerns to the Service Receiver’s IT and/or Management staff.
• Metrics/KPIs Reporting — Service Provider will provide metrics to communicate overall effectiveness of IT-SOC activities and investigations. Service Provider is able to organize, manage, and visualize data, as well as produce reports that identify baselines and projected targets; trending; and standardized key metrics tailored to Service Receiver’s business needs. | |
1 Analysis per Month
40 Modifications per Month
1500 Security Events per Second
30 Contacts per Month
1 Status Report per Week | | | 3 | | | Cost plus 2% - 10% per month |
2
Service Provider will have the necessary United States Government security clearances to enable and leverage interaction with Federal/State/Local Government and Department of Defense Agencies in support of investigations, compliance issues, and/or threat related activity and information sharing at the request of Service Receiver. Such interaction can include, but not limited to, agencies such as:
| • | | Federal/State/Local Law Enforcement (Investigations) |
|
| • | | Department of State / Department of Commerce (Compliance) |
|
| • | | Department of Defense |
|
| • | | The Defense Industrial Base (DIBNet-U and DIBNet-S) Interaction and Information Sharing |
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications
3
increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
| | | | • Support of data extraction requests from the Service Receiver | | |
| | | | | | |
IT-SOC-02 | | Security Operations Center Migration | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state of the Security Operations Center | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: |
| | | | | | |
| | IT-SOC-03 | | Security Operations Center Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the Security Operations Center | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to Information Technology — Security Operations Center by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period
4
requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Rome, NY, USA to global locations.
PREREQUISITES/DEPENDENCIES
| • | | If Service Receiver provides inaccurate information to Service Provider, it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Service Receiver must coordinate with Service Provider to ensure that either direct access to Receiver’s network is available, or access to a data collector in Receiver’s network is available for the period of this TSA. |
|
| • | | Service Receiver must configure its appliances in order to forward data logs to Service Provider. |
|
| • | | Service Receiver must provide appropriate global administrative credentials to Service Provider in order to manage intrusion prevention system. |
|
| • | | Service Receiver must provide a list of appropriate contacts and points of escalation. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
5
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment A.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
6
ATTACHMENT A
The IT-SOC staff is accessible, based on need and criticality, 24 hours a day, 7 days a week, 365 days a year, through the usage of on-call staff to assist with any IT Security related incident.
The IT-SOC Help Desk can be reached by phone or email and is ready to provide assistance for any information security related and concerns. Depending on the urgency, severity, and scope of the problem, there are two recommended contact methods:
| 1. | | ITT IT Security Operations Center: |
|
| | | Phone: (Mondays — Fridays; 7 am—5 pm ET) |
|
| | | Email: ITT-SOC@exelisinc.com (24/7) |
|
| 2. | | In instances where there is an emergency or suspected situation occurring, please contact the IT-SOC Director and/or Assistant Director directly, 24/7, utilizing the contact information below: |
| • | | Director | ITT IT Security Operations Center |
|
| • | | Assistant Director | ITT IT Security Operations Center Office: | Cell: |
7
Annex A
TSA Change Request Form
|
|
TSA Schedule: |
Receiver TSA Owner: |
Date of Request: |
Completed By: |
Requested Service Change:
| | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | Already agreed to | |
| | Service Description | | | | | | | | | | | with Service | |
Item Number | | (Listed on schedule in the TSA) | | | Monthly Charge | | | Requested Change | | | Provider (Y/N) | |
1 | | | | | | | | | | | | | | | | |
2 | | | | | | | | | | | | | | | | |
3 | | | | | | | | | | | | | | | | |
4 | | | | | | | | | | | | | | | | |
5 | | | | | | | | | | | | | | | | |
Outcome:
| | | | | | | | |
| | Outcome | | | | |
Item Number | | (Approved, Denied) | | | Specific Action to be taken |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
| | |
Approvals |
|
|
Approved By: | | Approved By: |
| | |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
| | |
| | |
Executive Representative: | | Executive Representative: |
| | |
| | |
| | |
Provider TSA Manager | | Receiver TSA Manager |
8
SCHEDULE CA4
BUSINESS OBJECTS PROFESSIONAL
SERVICES
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Chris Westrick Exelis Inc. | | Senior Systems Analyst | | (260) 451—6529 | | chris.westrick@exelisinc.com |
| | | | | | |
Mike Salvatore ITT Corporation | | Global Data and Reporting Services Manager | | (410) 340—5632 | | michael.salvatore@itt.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Business Objects Professional Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens and documents that support Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
1
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU | | Period | | Service |
Service # | | Service Name | | Description of Service | | Transaction Volume | | (in mo.) | | Charge |
| | | | Provide Business Objects Professional Services to support Business Intelligence and Extract Transform Load (ETL) toolset support: | | | | | | | | |
| | | | | | | | | | | | |
IT-BO-01 | | Business Objects Support Services | | • Universe Design & Architecture — The Service Provider, on receipt of a Universe Design & Architecture request initiated by phone or email from the Service Receiver, will record and track the request in the Service Provider’s ticketing (ISR) system. Included with a request, the Service Provider will provide to the Service Provider source database schema, end user participation input and other reporting requirements in order for the Service Provider to provide the Service Receiver with a document outlining best practices and recommendations for a universe design, given the provided criteria. The Service Receiver will implement any and all changes that they deem necessary. Note: Universe Design & Architecture service for one Universe may take between two weeks and three months of effort, depending on complexity. | | Unlimited | | | 12 | | | Time and Materials Based on Additional Pricing Section |
| | | | | | | | | | | | |
| | | | • Security Administration — The Service Provider, on receipt of a Security Administration request initiated by phone or email from the Service Receiver, will record and track the request in the Service Provider’s ticketing (ISR) system. The Service Receiver will provide to the Service Provider access to the CMC or a Service Receiver BOE Admin, with detailed knowledge of current security configuration. Using this access, resource and information, Service Provider will analyze and trouble shoot the Service Receiver’s issue, and provide a document with recommendations for security configurations to the Service Receiver. The Service Receiver will implement any and all changes that they deem necessary. | | 10-15/month | | | | | | |
2
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU | | Period | | Service |
Service # | | Service Name | | Description of Service | | Transaction Volume | | (in mo.) | | Charge |
| | | | • Database Utilization Analysis — The Service Provider, on receipt of a Database Analysis request initiated by phone or email from the Service Receiver, will record and track the request in the Service Provider’s ticketing (ISR) system. Service Receiver will provide source database schema, end user participation input and other reporting requirements with Source Database Administrator participation. Using this information, the Service Provider will provide the Service Receiver a document detailing possible adjustments to improve performance or accuracy if any are able to be determined. | | 1/month | | | | | | |
| | | | | | | | | | | | |
| | | | • Connectivity Troubleshooting — The Service Provider, on receipt of a Connectivity Troubleshooting request initiated by phone or email from the Service Receiver, will record and track the request in the Service Provider’s ticketing (ISR) system. The Service Receiver will provide to the Service Provider access and use of Source Database Administrator, Service Receiver BOE Admin and possible Network Administrator participation to exhaust all known troubleshooting steps and document resolution of Service Receiver’s complaint. The Service Receiver will implement any and all changes that they deem necessary. | | 1—3/month | | | | | | |
| | | | | | | | | | | | |
| | | | • Business Objects Administration — The Service Provider, on receipt of a Business Objects Administration request, initiated by phone or email from the Service Receiver, will record and track the request in the Service Provider’s ticketing (ISR) system. The Service Provider will work with any applicable policy or standard procedures and reporting expectations with Service Receiver BOE Admin or Server Admin participation, to provide the Service Receiver with a document detailing recommendations for settings, configurations and the set-up for Business Objects Enterprise. The Service Receiver will implement any and all changes that they deem necessary. | | 1—5/month | | | | | | |
3
Service Volumes Greater Than Observed Pre—Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/-10% of pre-distribution date volumes] | | No incremental one—time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady—State fee structure for requisite service as documented in this agreement |
| | | | |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
IT—BO—02 | | Business Objects Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the Business Objects | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to Business Objects Professional services support by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently
4
engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA, to USA locations.
PREREQUISITES/DEPENDENCIES
| • | | Service Receiver will maintain the Business Objects application. |
|
| • | | If Service Receiver provides inaccurate information to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
| • | | Service Receiver must provide admin level rights to Service Provider as needed to Service Receiver’s maintained Business Objects application server. |
|
| • | | Service Receiver must keep the TSA Gateway active and accessible to the Service Provider as needed for the period of this TSA. |
5
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be
6
required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
| | | | | | | | | | | | |
Additional Pricing Rates (All in USD) | |
|
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
7
Annex A
TSA Change Request Form
TSA Schedule:
Receiver TSA Owner:
Date of Request:
Completed By:
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed to |
Item | | Service Description | | | | | | with Service |
Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
Item | | Outcome | | |
Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
Approved By: | | Approved By: |
|
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
|
Executive Representative: | | Executive Representative: |
|
Provider TSA Manager | | Receiver TSA Manager |
8
SCHEDULE CA5
INFINIUM APPLICATION SERVICES
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Dan Johnston Exelis Inc. | | Enterprise Applications Manager | | (260) 451—6042 | | dan.johnston@exelisinc.com |
| | | | | | |
Ron DeBoer ITT Corporation | | Application Services Manager | | (410) 689—1351 | | ron.deboer@itt.com |
GENERAL SERVICE DESCRIPTION
Service Provider will provide Infinium Application Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | Provide Infinium Application HR, Payroll, and General Ledger Related Support Services: | | | | | | | | |
| | | | | | | | | | | | |
IT-Infinium-01 | | Infinium Application HR, Payroll and related GL Support Services | | • Access to Infinium Application — Service Provider will provide access to application through form(s) signed off by the appropriate signing authority or designated Executive per the Master Services Agreement, and submitted through Remedy tickets. Service Provider will give access to the requested menu options. Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Cron jobs and shell scripts. Time required to provide access to the application will be within (5) five business days. | | | | | 18 | | | Cost will be passed through as part of the HR/Payroll/Benefits TSA |
| | | | | | | | | | | | |
| | | | • Infinium Support & Maintenance — Service Provider will monitor incident resolution requests as reported via Remedy tickets, recommend and notify Service Receiver, and implement incident resolution or expected fix from vendor per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 65 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Database Support — Service Provider will trouble shoot database related incidents as reported via Remedy tickets. These activities include maintaining database schemas if necessary, performing data cleanup activities as well as scheduled maintenance activities, requesting database/file restores, and providing support for all database issues in production and test/development environments. | | 6 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Custom reports and data extracts will be provided as necessary to support legal, audit and | | | | | | | | |
2
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | compliance tasks when requested by authorized individuals. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Ad-Hoc development/services or processing of reports consistent with what was provided in the 12 months prior to the distribution date will be supported as part of this agreement. Any new Ad-Hoc reporting requirements will be considered out-of-scope and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Any modification of 3rd Party Interfaces consistent with support of BAU or seasonal business processes which were provided with existing internal resources in the 12 months prior to the distribution date will be supported as part of this agreement. Any changes to 3rd party relationships which require new interface modifications or re-writes are not included as part of the scope of this agreement and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Infinium Application General Ledger Support for Enterprise Accounting Function: | | | | | | | | |
| | | | | | | | | | | | |
IT—Infinium—02 | | Infinium Application GL Services for Enterprise Accounting Function Support Services | | • Access to Infinium Application — Service Provider will provide access to application through form(s) signed off by the appropriate signing authority or designated Executive per the Master Services Agreement, and submitted through Remedy tickets. Service Provider will give access to the requested menu options. Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Cron jobs and shell scripts. Time required to provide access to the application will be within (5) five business days. | | | | 18 | | | | Cost will be passed through as part of General Ledger Accounting — ITT HQ TSA |
| | | | | | | | | | | | |
| | | | • Infinium Support & Maintenance — Service Provider will monitor incident resolution | | | | | | | | |
3
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | Service | | | | BAU Transaction | | Period | | |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | requests as reported via Remedy tickets, recommend and notify Service Receiver, and implement incident resolution or expected fix from vendor per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 65 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Database Support — Service Provider will trouble shoot database related incidents as reported via Remedy tickets. These activities include maintaining database schemas if necessary, performing data cleanup activities as well as scheduled maintenance activities, requesting database/file restores, and providing support for all database issues in production and test/development environments. | | 6 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Custom reports and data extracts will be provided as necessary to support legal, audit and compliance tasks when requested by authorized individuals. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Ad-Hoc development/services or processing of reports consistent with what was provided in the 12 months prior to the distribution date will be supported as part of this agreement. Any new Ad-Hoc reporting requirements will be considered out-of-scope and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | • Any modification of 3rd Party Interfaces consistent with support of BAU or seasonal business processes which were provided with existing internal resources in the 12 months prior to the distribution date will be supported as part of this agreement. Any changes to 3rd party relationships which require new interface modifications or re-writes are not included as part of the scope of this agreement and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Infinium Accounts Payable and Currency Management Support for Enterprise Accounting Function: | | | | | | | | |
| | | | | | | | | | | | |
IT-Infinium-03 | | Infinium Application AP and CM Support Services | | • Access to Infinium Application — Service Provider will provide access to application through form(s) signed off by the appropriate signing authority or designated Executive per the Master Services Agreement, and submitted through Remedy tickets. Service Provider will give access to the requested menu options. Service Provider will provide access to | | | | | 18 | | | Cost will be passed through as part of General Ledger Accounting — ITT HQ TSA |
4
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum Service | | |
| | Service | | | | Transaction | | Period | | Service |
Service # | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Cron jobs and shell scripts. Time required to provide access to the application will be within (5) five business days. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Support & Maintenance — Service Provider will monitor incident resolution requests as reported via Remedy tickets, recommend and notify Service Receiver, and implement incident resolution or expected fix from vendor per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 20 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Database Support — Service Provider will trouble shoot database related incidents as reported via Remedy tickets. These activities include maintaining database schemas if necessary, performing data cleanup activities as well as scheduled maintenance activities, requesting database/file restores, and providing support for all database issues in production and test/development environments. | | 6 calls/ month | | | | | | |
| | |
* | | BAU volumes will be calculated on a rolling 12-month average to account for seasonal fluctuations and any temporary spike in service volumes post-spin. |
|
* | | For BAU volumes, one incident will be considered the equivalent of one call (regardless of the number of phone conversations related to the same issue). |
Services that will not be provided as part of this agreement are:
| • | | Employee Self Service Module (including Online Benefits Enrollment) |
5
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
|
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
6
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
IT-Infinium-04 | | Infinium Migration | | Service Provider will make commercially reasonable best efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| |
• Support of data extraction requests from the Service Receiver
• Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details
| | Time and Materials Based on Additional Pricing Section |
IT-Infinium-05 | | Infinium Knowledge Transfer | | Service Provider will provide the following knowledge transfer services: | | |
| |
• Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the Infinium Application and related interfaces | | Time and Materials Based on Additional Pricing Section |
Supplemental Services
For requests for supplemental services relating to Infinium Application support services by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
7
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA to Canada and USA locations for HR and payroll, and White Plains, NY for GL, AP, and CM.
PREREQUISITES/DEPENDENCIES
| • | | Service Receiver will maintain the applications and interfaces documented in Attachment A. |
|
| • | | Any IT services required to support business services outlined in the HR/Payroll/Benefits TSA and which were provided in the 12 months prior to the distribution date will be supported as part of this agreement. |
|
| • | | If Service Receiver sends inaccurate data to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
8
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B.
In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be
9
required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
| | | | | | | | | | | | |
Additional Pricing Rates (All in USD) | |
|
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
10
ATTACHMENT A
| | | | | | | | | | |
Interface | | Program | | | | | | Source | | Destination |
Name | | Name | | Business Purpose | | Vendor | | System | | System |
| | | | AC ISP Rate change file | | ACS | | ACS | | Infinium |
| | | | Load and List wage request file from Cartus | | CARTUS | | CARTUS | | Infinium |
| | | | Load Cartus file and process-batch job | | CARTUS | | CARTUS | | Infinium |
| | | | Bring in Cartus Wage Request file | | CARTUS | | CARTUS | | Infinium |
| | | | Load Cartus Gross Ups | | CARTUS | | CARTUS | | Infinium |
| | | | Re — Apply Concur (PYPME History) to Payroll | | Concur | | Concur | | Infinium |
| | | | Concur — Load Employees from INFIN | | Concur | | Concur | | Infinium |
| | | | Expense transations | | Concur | | Concur | | Infinium |
| | | | CONCUR travel process expense records | | Concur | | Concur | | Infinium |
| | | | Labor feed 800 | | Infinium | | Aerospace | | Infinium |
| | | | Labor feed 800 | | Infinium | | Amory | | Infinium |
| | | | Labor feed 500 | | Infinium | | Cannon | | Infinium |
| | | | Cannon Salary Non — Exempt Employees | | Infinium | | Cannon | | Infinium |
| | | | Load Labor to Daily Time (CAP) | | Infinium | | CAP | | Infinium |
| | | | Load Labor to Daily Time (CMC — BWS) | | Infinium | | CMC | | Infinium |
| | | | Load Labor to Daily Time(CMC — Ft8) | | Infinium | | CMC | | Infinium |
| | | | Labor feed 800 | | Infinium | | Engvl | | Infinium |
| | | | Load Labor to Daily Time (ENI) | | Infinium | | ENI | | Infinium |
| | | | Labor Feed to Infinium — Gould Pumps 3 — | | Infinium | | Gould | | Infinium |
| | | | Labor feed | | Infinium | | Gould | | Infinium |
11
| | | | | | | | | | |
Interface | | Program | | | | | | Source | | Destination |
Name | | Name | | Business Purpose | | Vendor | | System | | System |
| | | | Labor feed 810 | | Infinium | | Gould Pumps 92S | | Infinium |
| | | | Labor feed 810 | | Infinium | | Gould Pumps 9 XL | | Infinium |
| | | | Labor feed 810 | | Infinium | | Gould Pumps EVZ | | Infinium |
| | | | KAL hourly payroll feed | | Infinium | | Kalburn | | Infinium |
| | | | Labor feed 905 | | Infinium | | Koni Hr | | Infinium |
| | | | Labor feed 905 | | Infinium | | Koni Sal | | Infinium |
| | | | Promotions | | Infinium | | Excel | | Infinium |
| | | | Labor Load (BIWBW) | | Infinium | | BIWBW | | Infinium |
| | | | Labor Load (BIWHR) | | Infinium | | BIWHR | | Infinium |
| | | | Salary Changes | | Infinium | | Excel | | Infinium |
| | | | 401K Hourly to JP Morgan | | JP Morgan | | JP Morgan | | Infinium |
| | | | Receive Long Term Care file | | John Hancock | | John Hancock | | Infinium |
| | | | Receive Long Term Care Billing file | | John Hancock | | John Hancock | | Infinium |
| | | | Copy from Tape J&HKVI data to file XPYPJHI | | John Hancock | | John Hancock | | Infinium |
| | | | Receive life plus file | | John Hancock | | John Hancock | | Infinium |
| | | | Receive Life Plus Input File | | Marsh | | Marsh | | Infinium |
12
| | | | | | | | | | |
| | Program | | | | | | Source | | Destination |
Interface Name | | Name | | Business Purpose | | Vendor | | System | | System |
| | | | Infinum HR Data to Payroll Vendor | | Payroll Vendor | | Infinium /SAP | | Payroll Vendor |
| | | | Defense Labor feed to Payroll Vendor | | Payroll Vendor | | iSeries | | Payroll Vendor |
| | | | ITT Labor Feed to Payroll Vendor | | Payroll Vendor | | iSeries | | Payroll Vendor |
| | | | Water Labor Feed to Payroll Vendor | | Payroll Vendor | | iSeries | | Payroll Vendor |
| | | | Receive and process autotime — car allowance | | Runzheimer | | Runzheimer | | Infinium |
| | | | Receive and process Can AT — car allowance | | Runzheimer | | Runzheimer | | Infinium |
| | | | Re-Apply Runzheimer (PYPME History) to Payroll | | Runzheimer | | Runzheimer | | Infinium |
| | | | Receive Smith Barney Options | | Smith Barney | | Smith Barney | | Infinium |
| | | | Receive Smith Barney Restricted | | Smith Barney | | Smith Barney | | Infinium |
| | | | United Way Upload to PYPDE | | United Way | | United Way | | Infinium |
| | | | CLP to receive check recon file from Wells F | | Wells Fargo | | Wells Fargo | | Infinium |
| | | | Receive Check recon | | Wells Fargo | | Wells Fargo | | Infinium |
13
ATTACHMENT B
Following are the incident priorities and expected resolution target times:
| | | | |
Priority | | Accept | | Resolve Incidents |
Urgent | | 30 mins | | 1 hr |
High | | 1 hr | | 4 hrs |
Medium | | 2 hrs | | 8 hrs |
Low | | 4 hrs | | 48 hrs |
Priority of Incidents
Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available.
High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available.
Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected.
Low: Attention is needed to assist in non-critical situations. A workaround is available.
Recovery Times
In the event of a hardware failure, the hardware vendor will be engaged for repair or replacement. The anticipated outage period for an event of this nature is 16 hours.
In the event of a failure which results in the database having to be restored, the anticipated outage would be 6+ hours.
14
Annex A
TSA Change Request Form
TSA Schedule:
Receiver TSA Owner:
Date of Request:
Completed By:
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed to |
| | Service Description | | | | | | with Service |
Item Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
| | | | | | | | |
2 | | | | | | | | |
| | | | | | | | |
3 | | | | | | | | |
| | | | | | | | |
4 | | | | | | | | |
| | | | | | | | |
5 | | | | | | | | |
| | | | | | | | |
Outcome:
| | | | |
| | Outcome | | |
Item Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
| | | | |
2 | | | | |
| | | | |
3 | | | | |
| | | | |
4 | | | | |
| | | | |
5 | | | | |
| | | | |
Approvals
| | |
Approved By: | | Approved By: |
|
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
|
Provider TSA Manager | | Receiver TSA Manager |
15
SCHEDULE CA6
ITT.COM EMAIL FORWARDING
INFRASTRUCTURE
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Suleiman Walker Exelis Inc. | | Messaging Manager | | 719-591-3626 | | suleiman.walker@exelisinc.com |
| | | | | | |
Larry Gremaux ITT Corporation | | Senior Technical Support Specialist | | 843-375-1896 | | larry.gremaux@itt.com |
GENERAL SERVICE DESCRIPTION
Service Provider will perform ITT.com Email Forwarding Services for Service Receiver.
The primary service is to provide a computer processing platform that supports the business applications of the Business, which includes IT support for technology infrastructure.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | Service | | | | Transaction | | | | | | Service |
Service # | | Name | | Description of Service | | Volume | | Duration | | Charge |
| | | | Provide Email Forwarding services for email messages sent to ITT.com. Service Provider will forward messages to new Service Receiver domain addresses.
| | | | | | | | |
IT-Email Forwarding -01 | | Email Forwarding Support Services | | Service Provider will maintain Exchange contact objects in their Active Directory for all legacy ITT.com SMTP addresses.
The Service Provider will add additional contact objects within 48 hours of receiving the request from the Service Receiver. Escalations for 4 hour turnaround will be allowed for high profile users and accounts. Each escalation will require Exelis and ITT Corp Messaging Manager agreement before the committed 4 hour turnaround can be processed. | | Unlimited number of emails forwarded | | | 12 | | | Cost plus 2% - 10% per month |
Services that will not be provided as part of this agreement are:
| • | | Filtering of spam beyond SenderBase reputation level |
|
| • | | Legal holds — Emails will not be saved as they will be forwarded to the Service Receiver, and it is the Service Receiver’s obligation to save emails if required by their legal counsel |
|
| • | | Updating of Service Receiver’s domain changes |
Service Provider reserves the right to temporary halt the service, provided notification is given to Service Receiver using commercially reasonable efforts, due to:
| • | | Unusual increase in volume of emails |
|
| • | | Threats to security |
|
| • | | Constraints to network resources |
Should the Service Receiver require changes to the documented services, Parties agree to negotiate in good faith with regard to such modification.
Exit Services
No exit services will be provided under this agreement.
2
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA to global locations.
PREREQUISITES/DEPENDENCIES
| • | | The Service Receiver will provide a list of obsolete contact objects that can be removed by the Service Provider on a monthly basis. |
|
| • | | Service Provider’s Exchange Organization must be authoritative for the ITT.com (Simple Mail Transfer Protocol) SMTP address space and the Service Receiver’s Exchange Organization must not add itt.com to its Email Address Policy for the period of time which this agreement is in effect. |
|
| • | | Service Receiver must continue to allow Service Provider to remain the mail exchanger (MX) and entry point for all ITT.com email for the period of time which this agreement is in effect. |
|
| • | | The Service Receiver will not use the domain email.itt.com for the period of time which this agreement is in effect |
|
| • | | The Service Receiver will coordinate all legacy messaging DNS record changes with the Service Provider. |
|
| • | | Service Receiver must have Cisco Iron Port hardware and software licenses active and maintained for the period of time in which this agreement is in effect. |
|
| • | | Service Receiver must have Transport Layer Security (TLS) enabled and maintained for the period of time in which this agreement is in effect. |
|
| • | | Service Receiver must have Microsoft Exchange active and maintained for the period of time in which this agreement is in effect. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
| • | | Service Receiver must have a Technical Assistance Agreement in place with the U.S. Government for the period of time in which this TSA agreement is in effect for any non-US citizens who are Exchange Org Administrators and Enterprise Administrators administrating (or give themselves permission to) the Americas site from outside the US. |
3
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
Daryl.bowker@itt.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion and will make commercially reasonable efforts to resolve incidents with service delivery.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be
4
required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
| | | | | | | | | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
5
Annex A
TSA Change Request Form
TSA Schedule:
Receiver TSA Owner:
Date of Request:
Completed By:
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed to |
| | Service Description | | | | | | with Service |
Item Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
| | Outcome | | |
Item Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
Approved By: | | Approved By: |
|
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
| | |
Executive Representative: | | Executive Representative: |
|
Provider TSA Manager | | Receiver TSA Manager |
6
SCHEDULE CA7
BASIC TIME AND MATERIALS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
| | | | | | |
Exelis Inc. Joe Daniel | | TSA Manager | | office: (703) 790-6309 | | Joe.daniel@itt.com |
| | | | | | |
Service Receiver’s Contact | | | | | | |
| | | | | | |
ITT Corporation Daryl Bowker | | TSA Manager | | Office: (315) 568-7676 | | Daryl.bowker@ittcorp.com |
PARTIES TO THE AGREEMENT
Service Receiver: Exelis Inc.
Service Receiver: ITT Corporation
GENERAL SERVICE DESCRIPTION
Service Receiver may need assistance after the Distribution Date from the Service Provider for miscellaneous services, including but not limited to consulting, advisory, knowledge transfer and other similar services in various areas including, but not limited to finance, tax, accounting,
insurance, treasury, human resources and communications, which are not already provided for under all of the other TSAs between ITT Corporation, Xylem Inc., and Exelis Inc.
The Service Provider hereby agrees to cause its and its affiliates employees (collectively, “Experts”) to provide a reasonable amount of services, including specifically the services listed in Appendix A, upon reasonable notice and request from the Service Receiver on a time and materials basis from the Distribution Date through April 30, 2013 (the “Minimum Term” and the “Maximum Term”).
To utilize this TSA Schedule, employees of Service Receiver should request such services via email or telephonically where both parties have a clear expectation of the estimated number of hours of assistance being requested. For projects that are expected to require more than 5 to 10 hours of assistance a one or two paragraph project plan should be agreed to in order to avoid misunderstandings. The project plan should be put together by the Service Provider’s “Expert “with respect to the requested services.
Employees of Service Receiver should advise their TSA manager that a request for services has been made together with a description of such services requested and the estimated number of hours requested.
The “Expert” should advise their TSA manager that a request for services has been made and the estimated number of hours requested.
SCOPE OF SERVICES
The scope of services will depend on the needs of the Service Recipient and the capabilities and availability of the Experts.
LOCATIONS
All locations around the world
2
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receivers acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider will, at the request of the Service Receiver, use commercially reasonable efforts to provide similar services. However, if Service Receivers or an affiliate employ any of the Experts, the specific service requested under this Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver.
TAX STATUS
Sales tax will be charged as determined by the Service Provider and the Service Receiver shall pay such tax along with the payment for the service provided.
BILLING LOCATION
Service Provider will provide Service Receiver with an invoice to its address set forth below under Notice Requirements, except in cases where services are provided outside of the United States, in which case invoices will be created by the Service Provider’s legal entity in the country where the services are being performed and invoiced to the Service Receiver’s legal entity that requested the services in the Service Provider’s local currency. The bill will cover all charges for services under this Schedule from Service Provider and, to the extent reasonably feasible, will be itemized among Service Receiver’s legal entities if identified by the Service Receiver when requesting the service. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the US dollar amount per Expert.
The Experts shall track their time on either a time sheet or any other proper method such as the utilizing the time sheet attached hereto and Service Provider agrees that the time sheets will accompany the invoice that is sent to the Service Recipient for payment. In cases where the requested services are expected to take longer than 30 days to complete, the Service Provider will be allowed to invoice the Service Receiver once per month for all costs incurred to date.
3
NOTICE REQUIREMENTS
No notice of Termination is required under this Schedule and there shall be no make-whole fee under this Schedule
Notices and bills to the Service Provider should be sent to:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Notices and bills to the Service Provider should be sent to:
ITT Corporation
240 Fall Street
Seneca Falls, NY 13148
Attention: Daryl R. Bowker
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services in accordance with Service Providers documented travel policies and any incremental out of pocket costs incurred by the Service Provider in order to provide the requested services that are invoiced by unaffiliated 3rd parties. Service Provider agrees to provide vendor invoices as backup to the Service Receiver when invoicing the Service Receiver under the terms of this TSA.
The hourly rates below include a 4.5% increase for inflation and the 2% profit margin and shall be applicable in 2011 and 2012. The rates shall increase by 4.5% in 2013. There shall be no make whole fee due under Section 11 of the Agreement upon early termination of this TSA.
| | | | |
Service | | Hourly Rate* | |
Hourly Rate Administrative/Secretarial. | | $50 per hour |
| | | | |
Hourly Rate for a Non Executive | | $100 per hour |
| | | | |
Hourly Rate for an Executive | | $150 per hour |
| | |
* | | Note: In cases where invoicing is done outside the United States, the above rates should be converted to local currency based on the exchange rate on the date the invoice is prepared. |
4
The pricing for the services described in Appendix A will be as set forth in Appendix A unless no pricing is provided in which case if services are provided on an hourly basis the rates above will apply.
5
Appendix A
Due Diligence Manager Software Application
Draft Base Statement of Work
Version 1.0 Draft
September 20, 2011
6
Draft Base Statement of Work
Table of Contents
| | | | |
|
1 Scope | | | 3 | |
| | | | |
2 Technical Support Requirements | | | 3 | |
| | | | |
2.1 Routine Application Maintenance | | | 3 | |
2.1.1 Routine Tasks | | | 3 | |
2.1.2 Outages | | | 3 | |
| | | | |
2.2 Change and Improvement Process | | | 4 | |
2.2.1 Change Request Analysis | | | 4 | |
2.2.2 Change Request Processing | | | 4 | |
| | | | |
2.3 Testing | | | 4 | |
| | | | |
3 Deliverables | | | 4 | |
| | | | |
4 Training and Support | | | 4 | |
| | | | |
5 Place of Performance | | | 5 | |
| | | | |
6 Period of Performance | | | 5 | |
| | | | |
7 Project Management | | | 5 | |
| | | | |
8 Labor Categories and Rates | | | 5 | |
| | |
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ITT Proprietary Information | | Page ii |
7
Draft Base Statement of Work
1 | | Scope |
|
| | The software application — Due Diligence Manager (DDM) — is a web-based, data-driven software application that provides the ITT Due Diligence staff with the capabilities that directly support the due diligence process. The SOW describes approach for identifying, scoping, estimating, developing, testing, deploying, and maintaining the software and application operation of the DDM application. |
|
| | This document describes the requirements for maintaining and modifying the ITT Due Diligence Manager software application, including the underlying database. |
|
2 | | Technical Support Requirements |
|
2.1 | | Routine Application Maintenance |
|
| | ITT AIS Development Staff will perform all routine application sofware maintenance tasks to ensure that the DDM software application is available to the user community on an continuous basis. |
|
2.1.1 | | Routine Tasks |
|
| | ITT AIS Development Staff will periodically identify and correct latent issues discovered during normal operations. These tasks include Application Server settings, configuration, software upgrades and patches. These tasks are typically background and housekeeping tasks that should not affect active users. |
|
2.1.2 | | Outages |
|
| | In the event of a failure (outage, defined as non-availability of DDM application software functionality), the develop staff will make every attempt to restore software availability. |
|
| | For software-related outages. ITT AIS Development Staff will investigate the reported issue, determine the cause, correct the issue source, deploy a corrective update, verify the correction, and notify the issue initiator of the resolution. |
|
| | Outages that are not immediately identifiable as due to a DDM software issue, must be directed to the ITT organization’s IT data center help desk, who will initiate a support ticket and process that ticket to resolve the issue based on internal processes defined by that organization. ITT AIS Development Staff will support that effort to determine the source of the outage. |
| | |
|
ITT Proprietary Information | | Page 3 |
Draft Base Statement of Work
2.2 | | Change and Improvement Process |
|
| | Requests for modifying the design, functionality or configuration of the DDM software application shall be presented to the development staff by the user community through a change request document. |
|
2.2.1 | | Change Request Analysis |
|
| | The ITT AIS development staff will review each request and develop an estimate for the level of effort required to implement the requested change. This activity may include dialogue with the initiating organization in order to ensure understanding of the objectives and outcomes of the requested change. |
|
2.2.2 | | Change Request Processing |
|
| | ITT AIS staff will process the final RFC proposal through internal contracting offices, ultimately to be released to the requesting activity as a proposal for implementing the final change request. Once the requesting organization approves a proposal and the requisite contractual documentation is finalized, ITT AIS development staff will schedule and execute the finalized change request. Once the change is completed. ITT AIS will deploy the change to the live DDM server for review by the requesting organization. After completing a comprehensive review of the deployed application software change, and after providing ITT AIS Development Staff with approval, ITT AIS Development Staff will close the change request by initiating a contract closure letter to the requesting organization. |
|
2.3 | | Testing |
|
| | Prior to deployment of all requested and approved changes. DDM software changes will be thoroughly tested using ITT AIS Development Staff’s internal test process. The test objectives, steps, and results will be documented in an appropriate format to ensure that testing has been conducted and that any resultant software bugs have been resolved. |
|
3 | | Deliverables |
|
| | For Change Requests that impact the DDM User Guide or DDM Administrator Guide ITT AIS Development Staff will update the affected documentation and release to the requesting organization an update in pdf format. |
|
4 | | Training and Support |
|
| | For Change Requests that include signification changes where training on new fieatures and functionality are requested as part of the Change Request, ITT AIS Development Staff will schedule and conduct an on-line training course to cover the |
| | |
|
ITT Proprietary Information | | Page 4 |
Draft Base Statement of Work
| | areas affected. Training will be addressed and included in the proposal for each Change Request as needed. |
|
| | If requested, the ITT AIS Development Staff will provide technical training to ITT’s IT staff for further support and build-out the DDM application source code and application web server. This support will be estimated and quoted through the same process desciribed above for change requests. |
|
5 | | Place of Performance |
|
| | All development tasks will be performed at ITT AIS site in Chesapeake, VA. |
|
6 | | Period of Performance |
|
| | The proposed project schedule will be provided on a case by case basis. The final schedule will be updated once the project is accepted by the requesting organization. |
|
7 | | Project Management |
|
| | ITT AIS Development Staff will identify DDM project manager who will be responsible for ensuring that the agreed-upon tasks identified in the final accepted proposal are scheduled, tracked, and completed in accordance with the project schedule. Any issues affecting cost, schedule, or technical performance will be brought to the attention of the client as soon as possible for resolution. |
|
8 | | Labor Categories and Rates |
|
| | Labor categories to be applied to tasks under this SOW are listed below. These rates are estimates. Each task order will require a formal quote issued by ITT AIS Contracts Office based on the level of effort estimates as described in paragraph 2.2. |
| | | | |
Labor Category | | Estimated Labor Rate | |
Project Manager | | | Cost plus 2% - 10% | |
Sr. Software Engineer | | | Cost plus 2% - 10% | |
Software Engineer | | | Cost plus 2% - 10% | |
| | |
|
ITT Proprietary Information | | Page 5 |
Appendix A-l Public Relations Officer
Service provider/Remit to: Bernard Joseph Dunn, General Manager of Defense Dubai branch. Address: Office #1102; Crystal tower; Business Bay; Downtown Dubai; Dubai ;UAE
Service receiver/Bill to: Camil George Shuggi, General Manager of IP Dubai branch. Address: Office 504; Deira Twin towers; Baniyas Street; Deira; Dubai; UAE
Service: The Exelis Dubai office will provide Public Relations Officer and courier services to the ITT Dubai office for a period of time not to exceed two months or until ITT has hired, trained and registered their new employee that will be assuming these services for ITT in Dubai. 5 days advance notice is required to terminate this service.
Pricing: The services charge for PRO/courier services will be paid on a monthly basis. The charge per month will be AED Cost plus 2% - 10%. The rate above includes the 2%, 10% or 4.5% increase that should be applied as set forth in Section 2(a) of the Agreement. There will be no make-whole fee for early termination.
Appendix A-2
Management Reporting (HFM/Planning) Post Separation Support Requirements
Following the separation of ITT into 3 companies, key management reporting resources will be required to provide post separation support and knowledge transfer between the NewCos. High level areas of support and knowledge transfer include:
• | | Month-end close |
|
• | | Year-end close |
|
• | | New Year setup and rollforward |
|
• | | OpPlan, Forecast, and Budget |
|
• | | Metadata Management |
|
• | | Ledger Mapping |
|
• | | Break/Fix Support |
Listed below are the key HFM and Planning resources whose post separation support will be required during the period 11/1/2011 through the 2012 March Close (approximately 4/20/2012).
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | November | | | December | | | January | | | February | | | March | | | April | |
| | Future | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
Resource | | NewCo | | | Executive | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | |
| | | | No | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
| | | | No | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | |
| | | | No | | | n/a | | | | 48 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | |
| | | | Yes | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
Service Provider Owners and Service Receiver Owners are set forth under “Service Owner” above.
SCHEDULE CB1
HR/PAYROLL/BENEFITS
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, expect where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Joe Daniel | | TSA Manager | | (703) 338-3405 | | joe.daniel@itt.com |
Exelis Inc. | | | | | | |
| | | | | | |
John Connolly | | Director, Technical | | (914) 323-5795 | | john.connolly@xyleminc.com |
Xylem Inc. | | Accounting | | | | |
GENERAL SERVICE DESCRIPTION
Service Provider will perform Payroll, Payroll Tax, HR, Garnishment and Benefit Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens and documents that support Service Provider’s business and business processes in the twelve months prior to the Distribution Date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide payroll and tax configuration support required to support payroll services: | | | | | | | | |
SS-Payroll-01 | | Payroll Services | |
• Income Codes —Service Provider will use the Income Request Form from the Service Receiver to update tax, garnishment, eligibility, pension, and 401K with the provided income codes. 5 business days prior notice are required to make the income code changes.
• Deduction Codes —Service Provider will use the Deduction Request Form from the Service Receiver to update tax, Group Term Life (GTL), and other accumulator requirements with the provided deduction codes. 5 business days prior notice are required to make the deduction code changes.
• Paid Time Off (PTO) Accrual Controls —Service Provider will use the PTO Policy document from the Service Receiver to accrual code and schedule setups requested by the Service Receiver. 10 business days prior notice are required to make the requested PTO Accrual Controls changes.
• Federal/State/Local Tax Table —Service Provider will use the Notification of Federal/State/Local Tax Change provided by the Service Receiver to update the local tax setup within systems managed by Service Provider within 5 business days of the request.
• Federal/State/Local Tax —Service Provider will use the Request for Level Control provided by automated systems to update the level control setup within systems managed by Service Provider within 5 business days of the request.
• Employer Codes — Service Provider will use the Request for New Employer Codes from the Service Receiver to update employer codes in systems managed by Service Provider within 5 business days of the request.
• User Defined Field — Service Provider will use the Request for User Defined Field provided by the Service Receiver to update the necessary fields within 5 business days of the request.
• Level Control — Service Provider will use the Request for Level Control provided by the Service Receiver to update the level control setup within systems managed by Service Provider within 5 business days of the request.
• Pay Cycle — Service Provider will use the Request Pay Cycle from the Service Receiver to setup the pay cycle with the pay calendar where applicable. 5 business days are required to make the pay cycle changes. Pre-distribution date pay cycle configuration is defined in Attachment B. | | 100/month for all SS-Payroll-01 | | | 14 | | | Cost plus 2% - 10% per month |
2
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Employer Group — Service Provider will use the Request for Employer Group provided by the Service Receiver to update the Employer Group within systems managed by Service Provider within 5 business days of the request.
• Cycle Group — Service Provider will use the Request for Cycle Group provided by the Service Receiver to update the cycle group setup within systems managed by Service Provider within 5 business days of the request.
• Payroll Authorization Group — Service Provider will use the Request for Payroll Authorization Group provided by the Service Receiver to update the Payroll Authorization Group setup within systems managed by Service Provider within 5 business days of the request.
• Income Authorization Group — Service Provider will use the Request for Income Authorization Group provided by the Service Receiver to update the income authorization group setup within systems managed by Service Provider within 5 business days of the request.
• Deduction Authorization Group — Service Provider will use the Request for Deduction Authorization Group provided by the Service Receiver to update the deduction authorization group setup within systems managed by Service Provider within 5 business days of the request.
• Auto Pay Groups — Service Provider will use the Request for Auto Pay Groups provided by the Service Receiver to update the auto pay groups setup within systems managed by Service Provider within 5 business days of the request.
• Labor/Income Cross Reference Table — Service Provider will use the Request for Labor/Income Cross Reference Table Maintenance provided by the Service Receiver to update the Labor/Income Cross Reference Table setup within systems managed by Service Provider within 5 business days of the request.
• General Ledger Cross Reference Table — Service Provider will use the Request for General Ledger Cross Reference Table maintenance provided by the Service Receiver to update the general ledger cross reference table setup within systems managed by Service Provider within 5 business days of the request. | | | | | | | | |
| | | | Provide garnishment, child support, tax levy, interrogatory correspondence, withholding and payments support required for payroll services: | | New Transactions 200, Monthly Payments 700 | | | | | | |
| | | |
• Garnishment Letter — Service Provider will use the Garnishment Notification to provide a garnishment letter to the garnishing agency during the latter of 7 days after notification and the next applicable payment cycle. | | | | | | | |
3
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Garnishment Withholding — Service Provider will use the Garnishment Notification to adjust the employee garnishment deduction setup during the latter of 7 days after notification and the next applicable payment cycle.
• Garnishment Payments — Service Provider will use the Garnishment Notification to update the garnishment payments to agency during the latter of 7 days after notification and the next applicable payment cycle.
• Stop Garnishments — Service Provider will use the Garnishment Stop Notification to deactivate the employee garnishment deduction and process refund of any over-withholding during the latter of 7 days after notification and the next applicable payment cycle. | | | | | | | | |
| | | | Provide employee maintenance support where appropriate to support payroll processing
• W-4 — Service Provider will use the W-4 Form from the Service Receiver to update employee W-4 information with the provided information. Service Receiver must provide such information at least 2 business days prior to processing of payroll to ensure inclusion in the current payroll run.
• Home/Work State Update — Service Provider will use the employee change request for home/work state maintenance from the Service Receiver to make requested updates. Service Receiver must provide such information at least 2 business days prior to processing of payroll to ensure inclusion in the current payroll run.
• Direct Deposit — Service Provider will use the Direct Deposit Form from the Service Receiver to update employee direct deposit information with the provided information. Service Receiver must provide such information at least 2 business days prior to processing of payroll to ensure inclusion in the next payroll run. | | 600/month | | | | | | |
| | | | Provide college fund employee direct deposit maintenance required to support payroll processing upon receipt of notification of enrollment or change via email. Request will be processed within 7 days of notification in the next applicable payment cycle. | | 30/month | | | | | | |
| | | | Provide executive excess savings plan updates to employee deduction code maintenance required to support payroll processing upon receipt of Service Receiver notification of employee. Request will be processed within 7 days of notification in the next applicable payment cycle. | | 30/month | | | | | | |
4
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide ACS 401k Interface Processing required to support payroll processing
• Saving Plan Deferral & Loan — Service Provider will use the ACS ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update.
• Saving Plan Deferral & Loan — Service Provider will use the ACS ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update.
• ACS Error Report Review — Service Provider will review the ACS ISP Feedback File from the Service Receivers 3rd party provider to review any fallout which may have occurred. Upon fallout Service Provider will notify ACS to conduct maintenance to rectify documented fallouts.
• ACS New Hire — Service Provider will use a report created from the ACS Interface File from the Service Receiver’s 3rd party to validate new hire processing. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested validation.
• ACS ISEV — Service Provider will use the ACS ISEV Status Change from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | 10 Monthly Interfaces Files & Reports | | | | | | |
| | | | Provide JPMorgan 401k Interface Processing required to support payroll processing
• Saving Plan Deferral & Loan — Service Provider will use the JP Morgan ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update.
• Saving Plan Deferral & Loan — Service Provider will use the JP Morgan ISP Feedback File from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | 10 Monthly Interfaces Files & Reports | | | | | | |
5
| | | | | | | | | | | | |
| | | | �� | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • JP Morgan Error Report Review — Service Provider will review the JP Morgan ISP Feedback File from the Service Receivers 3rd party provider to review any errors which may have occurred. Upon fallout Service Provider will notify ACS to conduct maintenance to rectify documented fallouts.
• JP Morgan New Hire — Service Provider will use a report created from the JP Morgan Interface File from the Service Receiver’s 3rd party to validate new hire processing. Service Receiver’s 3rd party must provide such information by Friday 5 pm EST or Thursday 5 pm EST if Friday is not a business day the week prior to requested validation.
• JP Morgan ISEV — Service Provider will use the JP Morgan ISEV Status Change from the Service Receiver’s 3rd party to update employee deduction code information with the provided information. Service Receiver’s 3rd party must provide such information by Friday evening the week prior to requested update. | | | | | | | | |
| | | | Provide Principal Loan Processing required to support payroll processing upon receipt of notification by secured email and make the required employee deduction code changes | | Weekly Interface Files | | | | | | |
| | | | Provide Marsh Benefit Processing required to support payroll processing upon receipt of interface file and make deduction code changes. Files must be received by the 17th of the month for processing by the end of the month. | | Two Interface Files Per Month | | | | | | |
| | | | Provide John Hancock LTC Processing required to support payroll processing upon receipt of interface file and make deduction code changes. Files must be received by the 17th of the month for processing by the end of the month. | | Two Interface Files Per Month | | | | | | |
| | | | Provide Runzheimer Fix and Variable Auto Processing required to support payroll processing upon receipt of interface file and make employee negative deduction transactions for payroll Files must be received by the 9th of the month. | | One Interface File Per Month | | | | | | |
| | | | Provide Concur Travel Expense Reimbursement required to support payroll processing upon receipt of interface file and make employee negative deduction transactions. Files must be received by Thursday morning at 6 am EST to be processed in the next applicable pay cycle. | | Weekly Interface Files | | | | | | |
| | | | Provide executive deferral payment upon receipt of notification from Service Receiver for payout and make employee deferral payment. Files must be received by the 9th of the month. | | One Monthly Deferral Processing | | | | | | |
6
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide excess group term life calculations upon receipt of notification from Service Receiver for payout and make employee deferral payment. Files must be received by the 9th of the month. | | 240 Batch Processing Runs | | | | | | |
| | | | Complete nightly Infinium Benefit Deduction updates. | | 240 Batch Processing Runs | | | | | | |
| | | | Provide payroll processing.
• Automated Labor Upload — Service Provider will use the interface from the Service Receiver’s labor system and create the Infinium labor file for payroll processing. Labor Code to Infinium Income code cross reference file updated as required.
• Labor Interface Validation — Service Provider will use the interface from the Service Receiver’s labor system to get totals. Service Provider will then match the Infinium and Service Receiver’s Labor System file. Should discrepancies exist, Service Provider will work with Service Receiver to resolve the issue.
• Payroll Cycle Processing — Service Provider will then create Employee Processing Cycle File, listing of employees with pay, benefit, leave of absence and terminations. A review of employee changes will be conducted by Service Receiver and corrections made if applicable. Employee changes will be added to cycle validation routine for balancing. Delays in Service Receiver responsibilities will delay payroll processing. Service Provider will not be liable for such Service Receiver caused delays.
• Close Upload Labor to Payroll Cycle — Service Provider will upload employee labor to payroll cycle.
• Gross to Net Calculation — Once Infinium releases time sheet data Service Provider will produce the payroll trial balance.
• Payroll Adjustments — Service Provider will update employee pay information and add adjustments to validation routine for balancing as required.
• Print Trial Balance/Approve Payroll — Using the Infinium trial balance Service Provider will create a trial balance report to post payroll and print pay stubs. If Trial Balance does not balance or has errors it must be corrected via update checks and Trial Balance Reran until error free and balanced. | | 240 Pay Processing Cycles | | | | | | |
| | | | Provide on-demand payroll processing of off-cycle check requests upon receipt of on-demand check request form from Service Provider. Form must be received by 5 pm for next day direct deposit or check delivery. | | 570 Transactions Annually | | | | | | |
7
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide bonus cycle payroll processing of off-cycle bonus payments upon receipt of bonus specification from Service Recipient. Form must be received 5 business days prior to date of required bonus payment. | | 7000 Transactions Annually | | | | | | |
| | | | Provide manual W-2 earnings and deductions updates upon receipt of written notice and tax detail from Service Provider | | 325 Transactions Annually | | | | | | |
| | | | Provide stock option manual payroll upon receipt of Smith Barney stock transaction file using the daily interface from Service Provider | | 80 Transactions Annually | | | | | | |
| | | | Provide restricted stock manual payroll upon receipt of Smith Barney restricted stock transaction file using the daily interface from Service Provider | | 110 Transactions Annually | | | | | | |
| | | | Provide quarterly tax dividend payment upon receipt of Smith Barney dividend transaction file using the quarterly interface from Service Provider | | 440 Transactions Annually | | | | | | |
| | | | Provide Cartus quarterly relocation manual payroll upon receipt of Cartus Relocation Transaction file using the quarterly interface from Service Provider | | 140 Transactions Annually | | | | | | |
| | | | Process payment for unused PTO time upon receipt of notification from systems during year-end | | 1700 Transactions Annually | | | | | | |
| | | | Void or re-issue employee checks upon receipt of notification from Service Receiver. May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received two business days prior to start of payroll processing. Five business days notice is required for issuing as separate payroll process. [Service Provider will not be liable if funds have been disbursed prior to voidance.] | | 850 Transactions Annually | | | | | | |
| | | | Make adjustments to employee pay upon receipt of notification from Service Receiver. Notification must be received 2 business days prior to the next pay cycle. | | 325 Transactions Annually | | | | | | |
| | | | Process retro-active payments for delayed merit increase processing after receipt of notification from Service Receiver. May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received Two business days prior to start of payroll processing. Five business day notice required for issuing as separate payroll process. | | 350 Transactions Annually | | | | | | |
| | | | Process special employee payments upon receipt of notification from Service Receiver. May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received 2 days prior to start of payroll processing. Five day notice required for issuing as separate payroll process. | | 900 Transactions Annually | | | | | | |
8
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Process relocation payment from employee paycheck upon receipt of notification from Service Receiver Processed with normal payroll. May be repaid over multiple payrolls or from one payroll per specification of Service Receiver. | | 200 Transactions Annually | | | | | | |
| | | | Provide executive excess savings plan distribution upon receipt of notification from Service Receiver May be processed with current payroll or via separate check processing. For inclusion with regular payroll request must be received 2 days prior to start of payroll processing. Five day notice required for issuing as separate payroll process. | | 50 Transactions Annually | | | | | | |
| | | | Service Provider will use commercially reasonable efforts to provide post-payroll
• Print/Distribute Check, Vouchers, & Reports — Printed Checks and Vouchers sealed and prepared for shipping distribution per business units instructions.
• ACH Processing — ACH transmitted to clearing house using the Infinium ACH extraction process
• Bank Funding — Wire Transfer to cover payroll using the bank funding report option
• Credit Union Processing — File Transmission to Credit Union using the Infinium direct deposit extract
• Union Reporting — Union report transmitted using the Union employees and Union dues report
• Canadian Bond Processing — Transmission of Canadian Bond File to Royal Bank of Canada using the Canadian bond extract
• Positive Pay — Positive pay file transmitted to Wells Fargo using the positive pay extract file
• Direct Deposit Fund Pullback — Employee funds pulled back or error report with insufficient funds upon Service Receiver’s request to pull back employee direct deposit. Service Provider will use the Shared Service form submission to Wells Fargo to pull back employee direct deposit. Insufficient funds notices are communicated to employees HR administrator for review of how to recover money | | 250 Cycles Per Month | | | | | | |
| | | | Provide Infinium month end close once a month rolling month totals, update monthly benefits (Marsh & John Hancock), and update monthly limit processing. This service will be performed after final payroll for month and prior to first payroll of new month. | | 20 Companies Per Month | | | | | | |
| | | | Process Infinium quarter end close once a quarter rolling quarter totals, update quarterly limit | | 20 Companies Per Month | | | | | | |
9
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Infinium year-end processing.
• Wage & Tax Balancing — Using the wage Base Report balance Employee Earnings and Taxes
• United Way Deduction — Infinium United Way Deduction Change for deduction codes 00800 & 0805 clearing the United Way deduction for the new year
• 401K Limit Update -Deduction limit updated with values for year
• Year End Payroll Register — Use the Infinium Year End Payroll Register to archive historical payroll registers
• Hartford-JP Morgan Year End — Use the Infinium Save File to archive Hartford-JP Morgan year end 401K values
• ACS — Use the Infinium Save File to archive ACS year end 401K values
• Infinium W2 Box Updates — Use the Infinium Income & Deduction Reporting Groups to make W2 Box Reporting Reports
• Infinium ADP W2 Box Update — Use the ADP interface for W2 Reporting to create the ADP W2 Box Interface File
• Local Tax Update — Use the notification from locality or Service Receiver to update the local tax table
• Transfers — Clear Q1 Information captured for tax & 401K Limit processing for use in the W2 tax report
• Vinny 1st day report — Use the Infinium Day 1 Report for forecasting
• Payroll Calendar — Use the Infinium Cycle Maintenance to create Service Receiver Payroll Calendars
• W2 — Pension for Group Term Life (GTL) — Service Receiver provides files from ACS & Hartford and Service Provider updates Pensioner’s W2’s
• Highly Compensated Employee Listing — Using an AS400 Query, employees meeting IRS Highly Compensated Listing are found and 401K providers updated with list of highly compensated employees
• Executive Excess Saving Plan Employee Update — Service Receiver provides list of eligible employees for executive excess saving plan which Service Provider uses to update the Executive Excess Saving Plan Employee List provided for roll over into Excess Savings Plan
• New Jersey Disability Year End Update — Using the New Jersey Final Disability Report; Service Provider will update the New Jersey year end payroll entries to record New Jersey final disability entries.
• Infinium Year End Close — Year end close rolls year to day information to previous year and clear year-to-date dollars | | 20 Companies Per Month | | | | | | |
10
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • ADP 4th Quarter & Year End Extract — Using the ADP Extract Program an ADP Year End Interface File is created
• ADP — Balance Year — Using the ADP Year End Reports Year End Statutory Reports & W2 are output
• W2C’s — Using the value center post year-end close entries to update the W2C
• Amended Year End — Use the ADP Extract Program to amended statutory reporting | | | | | | | | |
| | | | Provide US Tax Processing.
• ADP Company Profile Update — Use the ADP Tax Header Spreadsheet to update ADP tax reporting set up
• ADP Code Mapping — Use the ADP Mapping Document to map ADP Tax Code to Infinium Tax Code
• Infinium ADP Deduction Table Maintenance — Use the Infinium ADP Tax Code file to output ADP Interface File including the new tax code
• ADP Daily Interface File — Use the ADP Infinium Payroll Tax Extract to create the ADP Receipt of Tax Payment Detail
• Daily Tax Audit Report — Use the Query: ADP Tax Audit Report to validate ADP Daily Tax Interface File
• ADP Daily Tax Funding — Use the ADP Invoice to create ADP Wire Payment
• ADP Unemployment Rate Change — Use the ADP Tax Header Spreadsheet to calculate ADP - Unemployment Payments with New Rate
• ADP Monthly Charges — Use the ADP Invoice to process ADP Payment
• Barnett Monthly Charges — Use the Barnett Invoice to process Barnett Payment
• ADP Quarterly Communication — Use the ADP Quarterly Updates to update the Quarterly Calendar Close Schedule
• Cobra Quarterly Tax Credit Entry — Use the SHPS Cobra Detail summarized and entered into ADP Payroll Tax Input to update the 941 Cobra Credit
• Quarterly Interface File — Use the ADP Infinium Quarterly Tax Extract to create the ADP Quarterly Tax Reporting File
• ADP TAX Reconciliation — Use the Infinium Quarterly Tax Report to reconcile ADP Quarterly Tax Reports
• Quarter Close & Statutory Reporting — Use Service Receiver approval to ADP for Quarterly Processing to make quarterly statutory payments and reporting
• Quarterly Report Distribution ADP — Use the Quarterly Reports Posted to Web Site to distribute Statement of Deposits, 941Cobra Credit, State & Local Wage Detail | | Registrations — 10 per month
Interfaces — daily
Tax Payments — Daily & Quarterly Per Requirements
Cobra Reporting — Quarterly
Quarterly Reporting
Tracer Transactions 20 Monthly
Amendments 10 Monthly | | | | | | |
11
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Quarterly Invoice Payments — Use ADP Invoice to make ADP Wire Payments
• Quarterly Federal & State Tax Amendments — Use Quarterly Amendment Filing to amended reporting
• Amendment Payment — Use the invoice to create ADP Wire Payment
• Tracers — Use agency notices to conduct ADP research
• Tracer Payments — ADP agency notice research to make payment of Agency Notices
• Close Tax ID — Use ADP header to close company so no future reporting in ADP
• Close Tax ID — Use the Agency notification of account closed to conduct final reconciliation | | | | | | | | |
| | | | Provide Canadian Tax Processing.
• Canadian Tax Withholding — Using Canadian Tax Deductions provided by Service Receiver input Service Provider will complete Employee/Employer Tax Withholding/Liability
• Canadian Tax Payments — Using Payroll Registers provided by Service Receiver, Service Provider will make Canadian Tax Payment
• Year End Pension Calculation — Using the Canadian Pension Plan Policy provided by Service Receiver, Service Provider will compute Pension Plan Calculation
• RL1 & T4 Reporting — Using the Infinium Canadian Year End Process, Service Provider will complete T4 & RL1 Forms & XML Reporting | | Weekly Tax Payments
Annually T4, T4A & RL Reporting | | | | | | |
| | | | Provide Puerto Rico Tax Processing.
• Puerto Rico Tax Withholding — Using Tax Deductions Service Provider will calculate tax withholding for Service Receiver
• Puerto Rico Tax Payments — Using Payroll Registers provided by Service Receiver, Service Provider will make Puerto Rico Tax Payments
• Puerto Rico Year End Reporting — Using W2 & W3 Reporting Service Provider will make Employee & Employer Year End Tax Reporting | | Weekly Tax Payments
Annual W2P & W3P Reporting | | | | | | |
| | | | Support the legal/regulatory audits documented below.
• ACE — Worker Compensation Audit
• Tax Audits
• D&T Benefit Audit
• SOX Audit
• Disaster Recovery
• ACS — 401K Compliance Testing
• JP Morgan — 401K Compliance Testing
• Data Mining — Payroll | | 4 Audits/Month | | | | | | |
| | | |
• Service Provider will run the custom queries documented in Attachment C once a month | | Monthly | | | | | | |
12
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | Provide Guam Tax Processing.
• GUAM Tax Withholding — Using Tax Deductions provided by Service Receiver, Service Provider will calculate Tax withholding
• GUAM Tax Payments — Using the payroll registers Service Provider will make GUAM tax payments
• GUAM Year End Reporting — Using W2 & W3 Reporting, Service Provider will make Employee & Employer Year End Tax Reporting | | Annual W2G & W3G Reporting | | | | | | |
| | | | Infinium and HRSS Support/Communication for handling of Service Receiver questions: | | | | | | | | |
HR-Benefits-02 | | Human Resources, Benefits, Training, & Compliance Support | |
• Daily Service Receiver Issue Handling - Service Receiver users can make a phone call or send an email to ask questions related to employee data and/or transactional history stored in Infinium/HRSS; M-F 8-5pm EST except U.S. holidays;
• Data Input Questions Covered in User Manual
• System Requirements-Upgrades/System Changes Maintenance (Federal/State/Local)
• Infinium Canned Reports are available for the service receiver to access and review. Service Provider will be responsible for ensuring that reports required for legal or regulatory requirements run. .
• Coordinate issue resolution as needed with IT, Payroll, SS Accounting, HQ Benefits and/or third party vendors.
• Anything not covered above is considered a special request to be handled using on a Time & Materials basis as outlined in the Additional Pricing Section of this document. | | 201/month | | | 14 | | | Cost plus 2% - 10% per month |
| | Benefit Administration and Reporting Internal/External: | | | | | | |
| |
• Weekly vendor file feed resolution to national carriers - Service Provider will accept phone or email from Service Receiver or external benefits provider and resubmit corrected file feed or corrected actual employee record based on request.
• Salaried Pension Eligibility file feed questions from field Service Receiver HR staff will be triaged by Service Provider and assist Service Receiver in data correction.
• Validation Reports from Health & Welfare and Pension - Service Provider will receive reports from 3rd party providers listing errors related to health & welfare data and Service Provider will assist Service Receiver HR field staff to make appropriate changes | | 327/month | | | | |
| | Services for Service Receiver supervisors on payrolls that are not administered via the Fort Wayne Infinium System: | | | | | | |
| |
• Service Provider will create and/or update Job/Position Codes upon request from the Service Receiver | | 50/month | | | | |
13
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Service Provider will add an international supervisor as a new hire upon request from the Service Receiver
• Service Provider will attach an international supervisor to an Infinium Employee record upon request from the Service Receiver
• Service Provider will add an international supervisors’ Concur ID to the appropriate record upon request from the Service Receiver Services for Service Receiver Business Units and/or Infinium Companies that are not supported by local HR staff but administered by HRMS staff in Fort Wayne: | | | | | | | | |
| | | |
• Service Provider will create and or update Job/Position Code upon request from the Service Receiver
• Service Provider will enter new hires on personnel side as well as on payroll side upon request from the Service Receiver
• Service Provider will enter salary changes/address changes/title changes/transfers/terminations upon request from the Service Receiver
• Service Provider will perform annual merit increase uploads upon request from the Service Receiver
• Service Provider will communicate with Service Receiver HR contacts from other Service Receiver business units to coordinate both transferring in and out of employees upon request from the Service Receiver
• Service Provider will enter payroll changes including withholding changes/benefit deductions and catch-ups upon request from the Service Receiver
• Service Provider will enter benefit updates including urgent updates upon request from the Service Receiver Service Provider will make Address & Phone number changes upon request from the Service Receiver
• Service Provider will make Benefit Changes due to qualifying event & Annual Open Enrollment upon request from the Service Receiver
• Service Provider will make Annual Salary Merit Increases upon request from the Service Receiver
• Service Provider will make Annual Reviews (if applicable) upon request from the Service Receiver
• Service Provider will make inquiries relating to benefits and/or personnel information upon request from the Service Receiver
• Service Provider will produce Infinium Canned Reports upon request from the Service Receiver | | | | | | | | |
14
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • Year-end Standard Benefit Enrollment Copy to New Plan Year
• Year-end Vendor Meetings for open enrollment file feeds
• Data Input Questions Covered in User Manual
• Support Special Year End File Feeds to National H&W Vendors
• Standard Communication regarding Annual Enrollment & Year End Dates
• Collaborate with Payroll, Finance and IT for Year End Closing Processes using all input from year’s changes and develop project plan to prepare system for enrollment and year-end processing. Project will then be started in July, and meetings with vendors conducted as needed depending on data from customers. ** Changing benefits providers in 2011 will be a special project using Time & Materials rates with specific notification on change. | | Each item in this table will be completed once a year | | | | | | |
HR-Benefits-03 | | Training | | Service Provider will take requests from Service Receiver HR manager to conduct periodic WebEx training of how to use Infinium systems and conduct the training for the Service Receiver. | | 1/month | | | 14 | | | Time and Materials |
SS-PayrollAcct-04 | | Payroll Accounting | | Provide Payroll Accounting services.
• Payroll Journals — Service Provider will use the payroll register summary from the Service Receiver to balance and post payroll journals for each payroll cycle for the Service Receiver
• Payroll Balance Sheet Accounts — Service Provider will use the payroll month end close document from the Service Receiver to reconcile the payroll balance sheet accounts for the Service Receiver
• Employee Deductions — Service Provider will use completed payroll cycles document from Service Receiver to remit employee deductions for the Service Receiver
• Employee Benefits for ISP,401 (K) and Insurances — Service Provider will use completed payroll cycles document and payroll queries from Service Receiver to validate, reconcile and remit employee benefits for ISP, 401(k) and insurances for the Service Receiver
• ADP Payroll Taxes — Service Provider will use completed payroll cycles, payroll queries, and ADP invoices from the Service Receiver to validate, reconcile, and remit all Payroll Taxes to ADP
• Interface File Transmission - Service Provider will use completed payroll cycles and payroll queries from the Service Receiver to transmit interface files to 3rd party vendors on behalf of the Service Receiver
• Benefits Reporting — Service Provider will use the year end close information from the Service Receiver to provide annual reporting of benefits to the Service Receiver | | 1616 annually
3060 annually
220 annually
205 annually
240 annually
195 annually
10 annually | | | 14 | | | Cost plus 2% - 10% per month |
15
| | | | | | | | | | | | |
| | | | | | BAU | | Minimum | | |
Service | | Service | | | | Transaction | | Service Period | | Service |
# | | Name | | Description of Service | | Volume | | (in mo.) | | Charge |
| | | | • ADP Federal and State Taxes — Service Provider will use tax extract and file feed from ADP from Service Receiver to journalize ADP Federal and State Tax Activity for the Service Receiver
• ADP Mid Year Conversions — Service Provider will use YTD tax amounts information from Service Receiver to perform ADP midyear conversions for the Service Receiver
• Non-supported ADP — Service Provider will use completed payroll cycles information from Service Receiver to remit non-supported ADP taxes for the Service Receiver
• Control Files for 401(k) and ISP- Service Provider will use information from business units or HQs from the Service Receiver to maintain and control files for 401(k) and ISP for the Service Receiver
• Payroll Bank Account — Service Provider will use bank account statements from the Service Receiver to reconcile payroll bank accounts for the Service Receiver
• Unclaimed Payroll Property- Service Provider will use bank account statements from Service Receiver to manage unclaimed payroll property for the Service Receiver
• Automated Bank Functions- Service Provider will use cleared bank files from the Service Receiver to process post cleared checks in the Infinium payroll
• Year to Date Analysis for 401k— The Service Provider will use the Year End Payroll Close from an internal business unit within the Service Provider to calculate 401k Year to Date totals for employee, employer, and loans and provide report by vendor to the Service Receiver. | | 240 annually
5 annually
12 annually
30 annually
24 annually
200 annually
12 annually
3 annually | | | | | | |
Service Volumes Greater or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
| | | | |
16
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
SS-Payroll-05 | | HR/Payroll/Benefits Migration | | Service Provider will make commercially reasonable best efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | Time and Materials Based on Additional Pricing Section |
| |
• Support of data extraction requests from the Service Receiver
• Providing Subject Matter Expertise in helping the Service Receiver understand current state business processes, functional data mapping, and impacts of design decisions | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
SS-Payroll-06 | | HR/Payroll/Benefits Knowledge Transfer | |
• Existing non-sensitive documentation maintained by Service Provider will be given to the Service Receiver as it relates to Payroll/HR/Benefit services | | Time and Materials Based on Additional Pricing Section |
17
Supplemental Services
For requests for supplemental services relating to HR, Benefits and Payroll by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA to Canada and USA locations.
PREREQUISITES/DEPENDENCIES
|
• | | Service Receiver will provide accurate and timely employee maintenance, time and attendance data and payroll adjustments required to produce pay checks. In conjunction with the preceding, Service Receiver will maintain the applications and interfaces documented in Attachment A. |
|
• | | Service Receiver will be responsible for providing new tax registration requirements to Service Provider. Applicable tax registration information will be provided to Service Provider as required to complete tax registration. |
|
• | | Service Receiver will be responsible for providing configuration changes to Service Provider including taxes, income, deductions, banking and benefits using the change request process and forms provided by Service Provider. |
|
• | | If Service Receiver sends inaccurate data to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
18
• | | Service Receiver will setup and make available to Service Provider a disbursement account from which Service Provider utilizes draft authorization to process payroll. Service provider will request funding for payroll checks, payroll direct deposits, payroll taxes, and other benefit remittances from the Service Receiver Treasury Headquarter location. Service Provider will open and own payroll bank accounts for the payroll transactions. Funding is required in the bank account one day prior to the value date. Late funding of the payroll account by the Service Receiver may result in delay of payroll checks, applied 401(k) funds, and benefit payments. Any outstanding liabilities associated to payroll tax and benefits will remain on Service Provider’s general ledger at month end. Service Provider will retain interest earned, if any, on residual account balances and will pay all standard account related service fees. Any service fee associated with Non Sufficient Funds due to the Service Receiver will be the responsibility of the Service Receiver. Service provider will remit employee deductions from the Service Provider Accounts Payable bank account. Service Provider will collect the funds from the Service Receiver thru a 3rd party invoice. |
Dependencies
• | | Service Receiver must actively be engaged on the Infinium Application TSA and related Business Objects Universe for the duration this agreement is in effect. |
|
• | | Service Receiver, in a separate and independent agreement, must have the ADP application and interface active for the period of time in which this agreement is in effect. |
|
• | | Service receiver, in a separate and independent agreement, must have Concur and other Time and Attendance systems listed in Attachment A active and maintained with the correct interfaces and data feeds to Infinium by the Service Receiver for the period of time in which this agreement is in effect. |
|
• | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
|
• | | The services documented within this agreement must be exited at the same time and as such cannot be exited in parts. |
19
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
Xylem Inc.
2881 E Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion which are received using High, Medium, or Low. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented below for SS-Payroll-01, HR-Benefits-02, and HR-Benefits-03:
| | | | |
SLA | | Response Time | | Resolution |
High | | Within 24 hours of receiving notification during normal business hours | | Within 24 — 48 hours of response during normal business hours |
| | | | |
Medium | | Within 48 hours of receiving notification during normal business hours | | Within 48 — 120 hours of response during normal business hours |
| | | | |
Low | | Within 120 or more hours of receiving notification or as scheduled during normal business hours | | Within 120 hours of response during normal business hours |
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
20
Premises at Fort Wayne
In addition to the services provided above, Service Provider will provide office space for two Service Receiver employees (“SREEs”) to its facilities at 1950 West Cook road, Fort Wayne, IN 46818 (the “Premises”). Access will include approximately 200 square feet of work space, and 2 desks located at the Premises and access to the internet, phone, and a printer. Included within the rental rate will be electrical, housekeeping, and pantry. Mail and reception service will not be provided.
General
• | | Fixed assets on the books of the Service Provider as of the date of the ITT separation will remain the property of the Service Provider during and at the end of the term. |
|
• | | Fixed assets on the books of the Service Receiver as of the date of the ITT separation will remain the property of the Service Receiver during and at the end of the term. |
|
• | | Service Receiver shall have the reasonable right to use, and Service Provider shall at all times have exclusive control of, and operate and maintain, the common areas including the pantry in the manner Service Provider may reasonably determine to be appropriate. |
|
• | | SREEs will be permitted in the common areas and the specific location assigned to them. They will be provided with ID badges which they must wear at all times. |
Prohibitions
Service Receiver is prohibited from the following without the Service Provider’s consent:
• | | Making any changes to the physical layout of the Premises or any capital improvements |
|
• | | Inviting or permitting any other employee or agent or guest of Service Recipient to enter the Premises, other than employees who were former ITT Corporation employees. Service Receiver assumes all responsibility for actions of its employees, agents and guests on the Premises. SREEs and their visitors must adhere to the facility’s access requirements at all times. |
|
• | | Service Receiver will not be allowed to access Service Provider’s computer network. The SREEs will be allowed to access Service Receiver’s own computer network via wireless or landline data connections on the Premises. |
|
• | | Service Receiver has no right to sublease, assign or transfer their space, except upon a change of control of Service Receiver in which case only former ITT Corporation employees will be permitted access to the Premises. Assignment of this agreement requires landlord approval in writing. |
|
• | | Service Receiver agrees not to put up any external or internal signs during the term of the agreement. |
21
Service Receiver’s Responsibilities
• | | Service Receiver will be required to provide and pay for all support and services required to move out of the facility at the end of the term. If Service Receiver requires contractors to assist them in moving out of the facility, Service Receiver agrees to provide Service Provider with proof of adequate contractor insurance coverage prior to contractor entering into the facility. |
|
• | | Service Receiver agrees to remove all of their personal property from the Premises at the end of the term. Tenant must return rented space to pre move in condition, with the exception of the offices, which should be left in an “as is” condition. |
|
• | | Service Receiver agrees to abide by all rules and regulations set by the landlord including but not limited to those included in the lease between the landlord of the Premises and the Service Provider |
|
• | | Service Receiver agrees that all cabling that is used to attached Service Receiver’s PC’s to the IT infrastructure will remain the property of the Service Provider and will not be removed by the Service Receiver at the end of the term. |
|
• | | The SREEs will be required to show proper identification to enter the Premises as determined by the Service Provider |
Term
• | | The TSA for the Premises shall automatically expire 3 months after this TSA for Payroll Services, unless terminated earlier by notice to the Service Provider at least 90 days in advance of the date Service Receiver desires to terminate this portion of the TSA for space at the Premises. There shall be no make-whole or other fee due to Service Provider for early termination. |
Pricing for Space at the Premises
| | | | |
|
During 2011 | | Cost plus 2% - 10% per month |
| | | | |
From January 1, 2012 through December 31, 2012 | | Cost plus 2% - 10% per month |
| | | | |
From January 1, 2013 through the end of the Term | | Cost plus 2% - 10% per month |
The prices set forth above solely with respect to space at the Premises include the 2% or 10% increase for profit and the 4.5% annual increase for inflation. Sales and use or other taxes are not included in the above mentioned pricing.
22
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
23
ATTACHMENT A
Inbound Interfaces:
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Dependents | | ACS | | Infinium | | ACS |
| | | | ACS Salary ISP and Pension | | ACS | | Infinium | | ACS |
| | | | Create ADP Tax Journal | | ADP | | Infinium | | ADP |
| | | | Maintain ADP Tax Controls | | ADP | | Infinium | | ADP |
| | | | ADP Periodic & Qtrly File Downld | | ADP | | Infinium | | ADP |
| | | | ADP Balance Report | | ADP | | Infinium | | ADP |
| | | | Refresh ADP Employee Number | | ADP | | Infinium | | ADP |
| | | | Unemployement emps | | Barnett | | Infinium | | Barnett |
| | | | US_RELOWAGE_UPDATE.CARTUS | | CARTUS | | Infinium | | CARTUS |
| | | | Send Cartus Receipt of gr | | CARTUS | | Infinium | | CARTUS |
| | | | Concur — Employee Master File Feed | | Concur | | Infinium | | Concur |
| | | | Employee information | | Concur | | Infinium | | Concur Expense |
| | | | FTP Employee information | | Concur | | Infinium | | Concur |
| | | | Export Employees to Concur | | Concur | | Infinium | | Concur |
| | | | US Bank — Concur Travel | | Concur | | Infinum | | Concur |
| | | | Garnishments | | County Government | | Infinium | | County Government |
| | | | Empire Eligbility and HDHP Mellon pass thru | | Empire/Blue | | Infinium | | Empire/Blue |
| | | | 800 EVHR employee Infinium Data feed to (800)(Kronos) System | | ITT | | Infinium | | Kronos |
| | | | Employee feed 500 | | ITT | | Infinium | | Cannon |
| | | | Cannon’s Full Employee Master Update To Cim | | ITT | | Infinium | | Cannon |
| | | | Download Employee Date to IPG -Daily (ER 810 92SHR) | | ITT | | Infinium | | Goulds |
24
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Prudential Demographics 880 | | Prudential | | Infinium | | Prudential |
| | | | Prudential Demographics 881 | | Prudential | | Infinium | | Prudential |
| | | | Send Prudential Demographics Systems | | Prudential | | Infinium | | Prudential |
| | | | Prudential Systems Demographics(ENI, CAP, CMC, ECI) | | Prudential | | Infinium | | Prudential |
| | | | Cobra — New Hire | | SHPS | | Infinium | | SHPS |
| | | | FSA — Deduction feed to SHPS | | SHPS | | Infinium | | SHPS |
| | | | Stock Options Eligibility | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney CODES FILE | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney EMAIL ADDRESSES | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney PARTICIPANTS | | Smith Barney | | Infinium | | Smith Barney |
| | | | New Hire | | State of Indiana | | Infinium | | State of Indiana |
| | | | WebMD ELIGIBILITY | | WebMD | | Infinium | | WebMD |
| | | | FTP CCUSECHD2 — Well Fargo password change | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to send payroll ACH file to Wells Fargo | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to run entire Wells Fargo pos pay process | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | modified International ACH file for ALL of CANADA | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Direct deposit transmission | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Send Check Recon to bank | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Re-send check recon to bank | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Payroll ACH | | Wells Fargo | | Infinium | | Wells Fargo |
25
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Active Directory | | ITT | | Infinium | | ITT |
| | | | HM Update Health Mast — Defense Companies | | ITT — HM | | Infinium | | HM |
| | | | Hyperion Planning — Build Transmission file | | ITT Hyperion | | Infinium | | Hyperion |
| | | | SAP AUTO PAY Benefit Deductions sent to Seneca Fall SAP system | | ITT SAP | | Infinium | | SAP P2P |
| | | | Send file to Hancock | | John Hancock | | Infinium | | John Hancock |
| | | | John Hancock Eligbility | | John Hancock | | Infinium | | John Hancock |
| | | | 401K Feedback file from JP Morgan | | JP Morgan | | Infinum | | JP Morgan |
| | | | KAISER ELIGIBILITY | | Kaiser Permanete | | Infinium | | Kaiser Permanete |
| | | | Transmit file to Life Plus for Marsh | | Marsh | | Infinium | | Marsh |
| | | | Upload Life Plus file | | Marsh | | Infinium | | Marsh |
| | | | LifePlus Eligibility | | Marsh | | Infinium | | Marsh |
| | | | HSA Send Extract File From Robot Job | | Mellon | | Infinium | | Mellon |
| | | | Medco Prescription | | Merck Medco | | Infinium | | Merck Medco |
| | | | Metlife ltd/std mth — GL Advices | | Metlife Advices | | Infinium | | Metlife |
| | | | Metlife LTD/STD ( Menu option) | | Metlife Advices | | Infinium | | Metlife |
| | | | Metlife Dental | | Metlife Dental | | Infinium | | Metlife Dental |
| | | | Print Voluntary Accident Monthly report data | | National Union Fire | | Infinum | | National Union Fire |
| | | | PACIFICARE ELIG | | PACIFICARE | | Infinium | | PACIFICARE |
| | | | Prudential Loans Systems | | Prudential | | Infinium | | Prudential |
| | | | ENI Prudential Dollar Send — 800 | | Prudential | | Infinium | | Prudential |
| | | | CAP Prudential Dollar Send -881 | | Prudential | | Infinium | | Prudential |
| | | | ECI Prudential Dollar Send — 883 | | Prudential | | Infinium | | Prudential |
26
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | AC ISP Rate change file | | ACS | | ACS | | Infinium |
| | | | Dependents | | ACS | | Infinium | | ACS |
| | | | ACS Salary ISP and Pension | | ACS | | Infinium | | ACS |
| | | | Create ADP Tax Journal | | ADP | | Infinium | | ADP |
| | | | ADP Qtrly Unempl Process | | ADP | | ADP | | Infiniium GL |
| | | | Maintain ADP Tax Controls | | ADP | | Infinium | | ADP |
| | | | ADP Periodic & Qtrly File Downld | | ADP | | Infinium | | ADP |
| | | | ADP Balance Report | | ADP | | Infinium | | ADP |
| | | | Refresh ADP Employee Number | | ADP | | Infinium | | ADP |
| | | | SAVINGS BOND CONT FL | | BANK OF CANADA | | Infinium | | BANK OF CANADA |
| | | | Unemployement emps | | Barnett | | Infinium | | Barnett |
| | | | To update Infinium HR; contains pension data | | Buck | | Buck | | Infinium |
| | | | Load and List wage request file from Cartus | | CARTUS | | CARTUS | | Infinium |
| | | | Load Cartus file and process-batch job | | CARTUS | | CARTUS | | Infinium |
| | | | Bring in Cartus Wage Request file | | CARTUS | | CARTUS | | Infinium |
| | | | Load Cartus Gross Ups | | CARTUS | | CARTUS | | Infinium |
| | | | US_RELOWAGE_UPDATE.CARTUS | | CARTUS | | Infinium | | CARTUS |
| | | | Send Cartus Receipt of gr | | CARTUS | | Infinium | | CARTUS |
27
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Re-Apply Concur (PYPME History) to Payroll | | Concur | | Concur | | Infinium |
| | | | Concur — Load Employees from INFIN | | Concur | | Concur | | Infinium |
| | | | | | | | | | |
| | | | Expense transations | | Concur | | Concur | | Infinium |
| | | | CONCUR — travel process expense records | | Concur | | Concur | | Infinium |
| | | | Concur- Employee Master File Feed | | Concur | | Infinium | | Concur |
| | | | Employee information | | Concur | | Infinium | | Concur E-Xpense |
| | | | FTP Employee information | | Concur | | Infinium | | Concur |
| | | | Export Employees to Concur | | Concur | | Infinium | | Concur |
| | | | US Bank — Concur Travel | | Concur | | Infinum | | Concur |
| | | | Garnishments | | County Government | | Infinium | | County Government |
| | | | Empire Eligbility and HDHP Mellon pass thru | | Empire/Blue | | Infinium | | Empire/Blue |
| | | | Labor feed 800 | | Infinium | | B&G | | Infinium |
| | | | Labor feed CQC | | Infinium | | Canada | | Infinium |
| | | | Canadian Kronos Labor interface to Infinium | | Infinium | | Canada Krono | | Infinium |
| | | | Labor To Daily Time (CPSAL) | | Infinium | | CPSAL | | Infinium |
| | | | Labor Load (FFSAL) | | Infinium | | FFSAL | | Infinium |
| | | | Labor Load (FISAL) | | Infinium | | FISAL | | Infinium |
| | | | Labor feed 831 | | Infinium | | FLOBW | | Infinium |
| | | | Labor feed 800 | | Infinium | | Flojet | | Infinium |
| | | | labor laod(FLSAL) | | Infinium | | FLSAL | | Infinium |
| | | | Labor Load (GPH9V) | | Infinium | | G9H | | Infinium |
| | | | Labor load (GPH9W) | | Infinium | | G9H | | Infinium |
| | | | Labor feed 835 | | Infinium | | Gould Pumps -WTG | | Infinium |
| | | | Labor feed 800 | | Infinium | | Heat | | Infinium |
| | | | After Posting CL-Create GL Interface Files | | Infinium | | Infinium | | Infinium |
| | | | Time(LEOSAL) | | Infinium | | LEOSAL | | Infinium |
| | | | Time(PISAL) | | Infinium | | PISAL | | Infinium |
28
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Labor feed 860 | | Infinium | | Rule Hr | | Infinium |
| | | | Labor feed 860 | | Infinium | | Rule Sal | | Infinium |
| | | | Time(WPC) | | Infinium | | WCP | | Infinium |
| | | | Time(WEDBW) | | Infinium | | WEDBW | | Infinium |
| | | | Promotions | | Infinium | | Excel | | Infinium |
| | | | Salary Changes | | Infinium | | Excel | | Infinium |
| | | | FTC Employee Master to be FTP | | ITT | | Infinium | | Infinium |
| | | | FTCGL to be sent out to FTC | | ITT | | Infinium | | Infinium |
| | | | Goulds GL to be FTP | | ITT | | Infinium | | Infinium |
| | | | Goulds Flowtronex GL to be FTP | | ITT | | Infinium | | Infinium |
| | | | Creates and Builds GL recs for a Cycle code | | ITT | | Infinium | | Infinium |
| | | | Employee information 800 | | ITT | | Infinium | | B&G |
| | | | Kronos employee download CQC | | ITT | | Infnium | | Canadian companies |
| | | | Generic GL Interface File | | ITT | | Infinium | | Infinium |
| | | | Active Directory | | ITT | | Infinium | | ITT |
| | | | FLYGT EMP FEED | | ITT — FLYGT | | Infinium | | FLYGT |
| | | | HM Update Health Mast — Defense Companies | | ITT — HM | | Infinium | | HM |
| | | | Hyperion Planning- Build Transmission file | | ITT Hyperion | | Infinium | | Hyperion |
| | | | SAP AUTO PAY Benefit Deductions sent to Seneca Fall SAP system | | ITT SAP | | Infinium | | SAP P2P |
| | | | Send file to Hancock | | John Hancock | | Infinium | | John Hancock |
| | | | John Hancock Eligbility | | John Hancock | | Infinium | | John Hancock |
| | | | Receive Long Term Care file | | John Hancock | | John Hancock | | Infinium |
| | | | Receive LongTerm Care Billing file | | John Hancock | | John Hancock | | Infinium |
| | | | Copy from Tape J&HKVI data to file XPYPJHI | | John Hancock | | John Hancock | | Infinium |
| | | | Receive life plus file | | John Hancock | | John Hancock | | Infinium |
| | | | 401K Feedback file from JP Morgan | | JP Morgan | | Infinum | | JP Morgan |
| | | | 401K Hourly to JP Morgan | | JP Morgan | | JP Morgan | | Infinium |
| | | | KAISER ELIGIBILITY | | Kaiser Permanete | | Infinium | | Kaiser Permanete |
| | | | Transmit file to Life Plus for Marsh | | Marsh | | Infinium | | Marsh |
| | | | Upload Life Plus file | | Marsh | | Infinium | | Marsh |
| | | | Life Plus Eligibility | | Marsh | | Infinium | | Marsh |
| | | | Receive Life Plus Input File | | Marsh | | Marsh | | Infinium |
29
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Medco Prescription | | Merck Medco | | Infinium | | Merck Medco |
| | | | Metlife ltd/std mth — GL Advices | | Metlife Advices | | Infinium | | Metlife |
| | | | Metlife LTD/STD ( Menu option) | | Metlife Advices | | Infinium | | Metlife |
| | | | Metlife Dental | | Metlife Dental | | Infinium | | Metlife Dental |
| | | | Print Voluntary Accident Monthly report data | | National Union Fire | | Infinum | | National Union Fire |
| | | | PACIFICARE ELIG | | PACIFICARE | | Infinium | | PACIFICARE |
| | | | Receive and process autotime — car allowance | | Runzheimer | | Runzheimer | | Infinium |
| | | | Receive and process Can AT — car allowance | | Runzheimer | | Runzheimer | | Infinium |
| | | | Re-Apply Runzheimer (PYPME History) to Payroll | | Runzheimer | | Runzheimer | | Infinium |
| | | | Cobra — New Hire | | SHPS | | Infinium | | SHPS |
| | | | FSA — Deduction feed to SHPS | | SHPS | | Infinium | | SHPS |
| | | | Stock Options Eligibility | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney CODES FILE | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney EMAIL ADDRESSES | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney PARTICIPANTS | | Smith Barney | | Infinium | | Smith Barney |
| | | | Receive Smith Barney Options | | Smith Barney | | Smith Barney | | Infinium |
| | | | Receive Smith Barney Restricted | | Smith Barney | | Smith Barney | | Infinium |
| | | | New Hire | | State of Indiana | | Infinium | | State of Indiana |
| | | | United Way Upload to PYPDE | | United Way | | United Way | | Infinium |
| | | | WebMD ELIGIBILITY | | WebMD | | Infinium | | WebMD |
| | | | FTP CCUSECHD2 — Well Fargo password change | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to send payroll ACH file to Wells Fargo | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to run entire Wells Fargo pos pay process | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | modified International ACH file for ALL of CANADA | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Direct deposit transmission | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Send Check Recon to bank | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Re-send check recon to bank | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Payroll ACH | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to receive check recon file from Wells Fargo | | Wells Fargo | | Wells Fargo | | Infinium |
| | | | Receive Check recon | | Wells Fargo | | Wells Fargo | | Infinium |
30
ATTACHMENT B
The following table documents the process day for the in-scope pay cycles:
| | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | NEWCO | | Required By |
GOULDS PUMPS CANADA (IPG) | | CGOBW | | Bl WEEKLY CGO | | B | | | | X | | Pay Week — Monday | | ITTCO | | Mon — 2pm |
ONTARIO PRO SERVICES CENTER | | CONBW | | Bl WEEKLY CON | | B | | X | | | | Pay Week — Monday | | ITTCO | | Mon — 2pm |
ITT CANNON | | BIWBW | | BIWBI WEEKLY | | B | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT CANNON | | BIWHR | | BIW HOURLY | | B | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT CANNON | | BWCAN | | Bl WEEKLY CANNON | | B | | X | | | | Pay Week — Monday | | ITTCO | | Tues — 2pm |
ITT CANNON | | HRCAN | | CANNON HOURLY EMPLOYEES | | B | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITTVEAM, LLC | | BWVEA | | VEAM SALARY | | B | | X | | | | Pay Week — Monday | | ITTCO | | Tues — 2pm |
ITTVEAM, LLC | | HRVEA | | HOURLY VEAM | | B | | X | | | | Pay Week — Monday | | ITTCO | | Tues — 2pm |
| | | | | | | | | | | | | | | | |
ITT CORPORATION | | BWIND | | ITT INDUSTRIES BI-WEEKLY | | B | | X | | | | Pay Week — Tuesday | | Unknown | | Tues — 2pm |
COMPUTER & EQUIP LEASING CORP | | CELBW | | COMPUTER & EQUIP LEASING | | B | | | | X | | Non Pay Week — Friday | | Unknown | | Tues — 2pm |
ITT TRANSPORTATION DIST SVCS | | BWGRP | | TDS BW | | B | | | | X | | Non Pay Week — Friday | | Unknown | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | AERHR | | AEROSPACE HOURLY AH | | W | | X | | | | Pay Week — Monday | | ITTCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | AESAL | | AEROSPACE SALARY AP | | B | | X | | | | Pay Week — Monday | | ITTCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | AMOHR | | AMORY HOURLY FH | | W | | X | | | | Pay Week — Monday | | ITTCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | AMSAL | | AMORY SALARY FS | | B | | | | X | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
31
| | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | NEWCO | | Required By |
ITT R&CW CANADA | | FPCAS | | FLUID PRODUCTS | | B | | | | X | | Pay Week — Monday | | WaterCO | | Mon — 2pm |
| | | | | | | | | | | | | | | | |
ITT WATER & WASTEWATE | | FLCAN | | BI WEEKLY FLYGT | | B | | | | X | | Non Pay Week — | | WaterCO | | Mon — 2pm |
| | | | | | | | | | | | | | | | |
ITT CORPORATI | | BWIND | | ITT INDUSTRIES | | B | | X | | | | Pay Week — Tuesday | | Unknown | | Tues — 2pm |
COMPUTER & EQUIP | | CELBW | | COMPUTER & EQUIP | | B | | | | X | | Non Pay Week — | | Unknown | | Tues — 2pm |
| | | | | | | | | | | | | | | | |
ITT | | BWGRP | | TDS BW | | B | | | | X | | Non Pay | | Unknown | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | BGSAL | | BELL & GOSSETT | | B | | | | X | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | BGUN | | BELL& GOSSETT | | B | | X | | | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | CONHR | | CONOFLOW HOURLY CH | | W | | X | | | | Pay Week — Monday | | WaterCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | COSAL | | CONOFLOW SALARY CN | | B | | | | X | | Non Pay Week —Friday | | WaterCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | CPSAL | | CUSTOM PUMPS SALARY | | B | | | | X | | Non Pay Week — Thursday | | WaterCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | FLOBW | | FLOJET BI WEEKLY | | B | | | | X | | Non Pay Week — | | WaterCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | FTCBW | | FTC BI WEEKLY | | B | | | | X | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | GRSAL | | GRINDEX SALARY GR | | B | | | | X | | Non Pay Week —Friday | | Unknown | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | HTUN | | HEAT TRANSFER | | W | | X | | | | Pay Week — Monday | | WaterCO | | Tues — 2pm |
ITT FLUID | | RCSAL | | R&CW HQ | | B | | | | X | | Pay Week — | | WaterCO | | Tues — 2pm |
ITT FLUID | | SHBW | | SHEROTEC | | B | | | | X | | Non Pay | | Unknown | | Tues — 2pm |
ITT FLUID TECHNOLOGY | | SHHR | | SHEROTEC HOURLY ST | | W | | X | | | | Pay Week — Monday | | Unknown | | Tues — 2pm |
ITT FLUID | | WTBW | | WET | | B | | X | | | | Pay Week — | | Unknown | | Tues — 2pm |
LAING | | LTSAL | | LAING | | B | | | | X | | Pay Week — | | WaterCO | | Tues — 2pm |
ITT CORPORATI | | FRCSA | | GOULD SHARED | | B | | | | X | | Non Pay Week — | | Unknown | | Tues — 2pm |
ITT GOULDS PUMPS PA | | H9XSA | | ASHLAND SALARY | | B | | | | X | | Non Pay Week — | | Unknown | | Tues — 2pm |
ITT GOULDS PUMPS TEXAS | | H9WSA | | TX TURBINE & PRO SHOP SALARY | | B | | | | X | | Non Pay Week — Thursday | | WaterCO | | Tues — 2pm |
| | | | | | | | | | | | | | | | |
FLOWTRONE X PSI INC | | FLOBW | | FLOWTRONE X PSI BW | | B | | X | | | | Non Pay Week — | | WaterCO | | Tues — 2pm |
ITT WATER | | 9XLWS | | WATER TEC | | B | | | | X | | Non Pay | | WaterCO | | Tues — 2pm |
32
| | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | NEWCO | | Required By |
ITT WATER TECHNOLOG | | 92WTG | | WATER TECH WEEKLY | | W | | X | | | | Pay Week — Monday | | WaterCO | | Tues — 2pm |
GODWIN PUMPS OF | | WKGWP | | GODWIN PUMP | | W | | X | | | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
GODWIN PUMPS OF | | BWGWP | | GODWIN PUMP Bl - | | B | | X | | | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
ITT WATER & WASTEWATE R IN LLC | | FISAL | | MINERVA SALARY BIWEEKLY | | B | | | | X | | Non Pay Week —Friday | | WaterCO | | Tues — 2pm |
ITT WATER & WASTEWATE | | FFSAL | | FLYGT FLORIDA SAL | | B | | | | X | | Non Pay Week — | | WaterCO | | Tues — 2pm |
ITT RULE | | RUSAL | | RULE SALARY | | B | | | | X | | Pay Week — | | WaterCO | | Tues — 2pm |
ADVANCED WATER | | WPC | | WATER POLUTION | | B | | | | X | | Pay Week — Monday | | WaterCO | | Tues — 2pm |
SRP ACQUISITION CORP | | ROYCE | | SRP ACQUISITION CORP | | B | | | | X | | Pay Week — Monday | | WaterCO | | Tues — 2pm |
WEDECO INC | | WEDBW | | WEDECO BW | | B | | X | | | | Pay Week — | | WaterCO | | Tues — 2pm |
THE FB LEOPOLD | | LEOSA | | LEOPOLD BW | | B | | | | X | | Pay Week — Monday | | WaterCO | | Tues — 2pm |
NOVA ANALYTICS | | BWEXE | | Bi-Weekly Executive | | B | | X | | | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
NOVA ANALYTICS EUROPE LLC | | BWNAE | | BW NOVA ANALYTICS EUROPE LLC | | B | | X | | | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
GLOBAL WATER INSTRUMEN TATION | | BWGWI | | BW GLOBAL WATER INSTRUMEN TATION | | B | | X | | | | Non Pay Week Tuesday | | WaterCO | | Tues — 2pm |
BELLINGHA M& | | BWBSI | | BELLINGHA M& | | B | | | | X | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
AANDERAA DATA INSTRUMEN | | BWADI | | BW AANDERAA DATA | | B | | | | X | | Pay Week — Tuesday | | WaterCO | | Tues — 2pm |
33
| | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | NEWCO | | Required By |
ITT FLUID TECHNOLOGY | | CTBW | | C’TREAT BW | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | EVHR | | ENG VALVES HOURLY | | W | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | EVSAL | | ENG VALVES SALARY EV | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | GRSAL | | GRINDEX SALARY GR | | B | | | | X | | Non Pay Week -Friday | | Unknown | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | MFCBW | | MOTION FLOW CONTROL SALARY | | B | | | | X | | Pay Week - Tuesday | | ITTCO | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | SHBW | | SHEROTEC BW | | B | | | | X | | Non Pay Week -Friday | | Unknown | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | SHHR | | SHEROTEC HOURLY ST | | W | | X | | | | Pay Week - Monday | | Unknown | | Tues - 2pm |
ITT FLUID TECHNOLOGY | | WTBW | | WET | | B | | X | | | | Pay Week - Monday | | Unknown | | Tues - 2pm |
ITT GOULDS PUMPS | | CARBN | | CARBON INDUSTRIES | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues - 2pm |
ITT GOULDS PUMPS | | EVZHR | | DIV-IPG, UNITS VU,PJ,QU WEEKLY | | W | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT GOULDS PUMPS | | H9WPS | | PRO SHOP SALARY TX-BI-WEEKLY | | B | | | | X | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
ITT GOULDS PUMPS | | PROBW | | BI WEEKLY CYCLE | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues - 2pm |
ITT GOULDS PUMPS | | 9XLCS | | CITY OF INDUSTRY SALARY | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues - 2pm |
ITT GOULDS PUMPS | | 9XLSA | | GOULD’S IPG BI-WEEKLY SALARY | | B | | | | X | | Non Pay Week -Friday | | ITTCO | | Tues - 2pm |
ITT GOULDS PUMPS | | 92SHR | | SF UNION -IPG-SU, CPG-WU WKLY | | W | | X | | | | Pay Week - Monday | | ITTCO | | Tues - 2pm |
34
| | | | | | | | | | | | | | | | | | | | | | |
EMPLOYER | | CYCLE CODE | | NAME | | FREQ | | Paid Lag | | Paid Current | | Process Day | | | NEWCO | | | Required By | |
ITT CORPORATION( FRC) | | FRCSA | | GOULD SHARED SERVICES | | B | | | | X | | Non Pay Week — Thursday | | Unknown | | Tues — 2pm |
ITT GOULDS PUMPS PA | | H9XSA | | ASHLAND SALARY | | B | | | | X | | Non Pay Week —Friday | | Unknown | | Tues — 2pm |
ITT GOULDS PUMPS IPG | | H9YSA | | IPG SALARY | | B | | | | X | | Non Pay Week — Thursday | | ITTCO | | Tues — 2pm |
ITT ENERGY ABSORPTION(ENIDINE) | | EAHR | | ENIDINE WEEKLY HOURLY EA | | W | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT ENERGY ABSORPTION(ENIDINE) | | EASAL | | ENIDINE BI-WEEKLY SALARY EA | | B | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT ENERGY ABSORPTION (CAP) | | CAHR | | CAP WEEKLY HOURLY CA | | W | | X | | | | Pay Week — Monday | | ITTCO | | Tues — 2pm |
ITT ENERGY ABSORPTION (CAP) | | CASAL | | CAP BI-WEEKLY SALARY CA | | B | | X | | | | Non Pay Week —Friday | | ITTCO | | Tues — 2pm |
ITT CONTROLS (CMC) | | BIHR | | BILLERICA HOURLY CM | | B | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT CONTROLS (CMC) | | BISAL | | BILLERICA Bl WEEKLY SALARY CM | | B | | | | X | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT CONTROLS (CMC) | | CMHR | | CMC BI-WEEKLY HOURLY CM | | B | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT CONTROLS (CMC) | | CMSAL | | CMC BI-WEEKLY SALARY CM | | B | | | | X | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT-KALIBURN INC. | | KBHR | | KALI BURN HOURLY (BI-WEEKLY) | | B | | X | | | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT-KALIBURN INC. | | KBSAL | | KALI BURN SALARY (BI-WEEKLY | | B | | | | X | | Pay Week — Tuesday | | ITTCO | | Tues — 2pm |
ITT KONI | | BWFRI | | KONI FRICTION SALARIED | | B | | | | X | | Non Pay Week — Thursday | | ITTCO | | Tues — 2pm |
ITT KONI | | BWKON | | BI WEEKLY KONI | | B | | | | X | | Non Pay Week — Thursday | | ITTCO | | Tues — 2pm |
35
ATTACHMENT C
Custom Queries to be run once a month by service provider:
| | | | | | | | |
| | Application Used to | | | | | | |
Query/Report Name | | Produce Information | | Provider | | Information Supplied | | Frequency of Request |
DWA87200_MonthYear | | Infinium Query | | Debbie Weeks | | Salaries Information of employees on Severance (Income Codes 00140 and 00270) | | Monthly |
Payroll by Individual | | Business Objects | | Carol Whisler | | Payroll information of HQ Employees with names and cost centers | | Monthly |
Headcount | | Business Objects | | Idania Miro | | Payroll information of HQ Employees with names and cost centers | | Monthly |
36
SCHEDULE CB2
SECURITY OPERATIONS CENTER
Schedule Intentionally Deleted Prior to Distribution Date
1
SCHEDULE CB3
INFINIUM APPLICATION SERVICES
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Dan Johnston Exelis Inc. | | Enterprise Applications Manager | | (260) 451-6042 | | dan.johnston@exelisinc.com |
| | | | | | |
Donna Sanabria Xylem Inc. | | IT Director, Corporate Functions and PMO | | (914) 641-2046 | | donna.sanabria@xyleminc.com |
GENERAL SERVICE DESCRIPTION
Service Provider will provide Infinium Application Support Services for Service Receiver.
Service Receiver and its Subsidiaries will utilize Service Provider’s resources based on the functionality, processes, input and output screens, and documents that support the Service Provider’s business and business processes in the twelve months prior to the Distribution date.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | Provide Infinium Application HR, Payroll, and General Ledger Related Support Services: | | | | | | | | |
| | | | | | | | | | | | |
IT-Infinium-01 | | Infinium Application HR, Payroll and related GL Support Services | | • Access to Infinium Application — Service Provider will provide access to application through form(s) signed off by the appropriate signing authority or designated Executive per the Master Services Agreement, and submitted through Remedy tickets. Service Provider will give access to the requested menu options. Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Cron jobs and shell scripts. Time required to provide access to the application will be within (5) five business days. | | | | | 18 | | | Costs will be passed through as part of the HR/Payroll/Benefits TSA |
| | | | | | | | | | | | |
| | | | • Infinium Support & Maintenance — Service Provider will monitor incident resolution requests as reported via Remedy tickets, recommend and notify Service Receiver, and implement incident resolution or expected fix from vendor per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 65 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Database Support — Service Provider will trouble shoot database related incidents as reported via Remedy tickets. These activities include maintaining database schemas if necessary, performing data cleanup activities as well as scheduled maintenance activities, requesting database/file restores, and providing support for all database issues in production and test/development environments. | | 6 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Custom reports and data extracts will be provided as necessary to support legal, audit and compliance tasks when requested by authorized individuals. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Ad-Hoc development/services or processing of reports consistent with what was provided in the | | | | | | | | |
2
| | | | | | | | | | | �� | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | 12 months prior to the distribution date will be supported as part of this agreement. Any new Ad-Hoc reporting requirements will be considered out-of-scope and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Any modification of 3rd Party Interfaces consistent with support of BAU or seasonal business processes which were provided with existing internal resources in the 12 months prior to the distribution date will be supported as part of this agreement. Any changes to 3rd party relationships which require new interface modifications or re-writes are not included as part of the scope of this agreement and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Infinium Application General Ledger Support for Enterprise Accounting Function: | | | | | | | | |
| | | | | | | | | | | | |
IT-Infinium-02 | | Infinium Application GL Services for Enterprise Accounting Function Support Services | | • Access to Infinium Application — Service Provider will provide access to application through form(s) signed off by the appropriate signing authority or designated Executive per the Master Services Agreement, and submitted through Remedy tickets. Service Provider will give access to the requested menu options. Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server and application server configuration changes, monitor and maintain application administration Cron jobs and shell scripts. Time required to provide access to the application will be within (5) five business days. | | | | | 18 | | | Costs will be passed through as part of General Ledger Accounting — ITT HQ TSA |
| | | | | | | | | | | | |
| | | | • Infinium Support & Maintenance — Service Provider will monitor incident resolution requests as reported via Remedy tickets, recommend and notify Service Receiver, and implement incident resolution or expected fix from vendor per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 65 calls/ month | | | | | | |
3
| | | | | | | | | | | | |
| | | | | | | | Minimum Service | | |
| | | | | | BAU Transaction | | Period | | |
Service # | | Service Name | | Description of Service | | Volume | | (in mo.) | | Service Charge |
| | | | • Infinium Database Support — Service Provider will trouble shoot database related incidents as reported via Remedy tickets. These activities include maintaining database schemas if necessary, performing data cleanup activities as well as scheduled maintenance activities, requesting database/file restores, and providing support for all database issues in production and test/development environments. | | 6 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Custom reports and data extracts will be provided as necessary to support legal, audit and compliance tasks when requested by authorized individuals. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Ad-Hoc development/services or processing of reports consistent with what was provided in the 12 months prior to the distribution date will be supported as part of this agreement. Any new Ad-Hoc reporting requirements will be considered out-of-scope and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Any modification of 3rd Party Interfaces consistent with support of BAU or seasonal business processes which were provided with existing internal resources in the 12 months prior to the distribution date will be supported as part of this agreement. Any changes to 3rd party relationships which require new interface modifications or re-writes are not included as part of the scope of this agreement and will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. | | | | | | | | |
| | | | | | | | | | | | |
| | | | Provide Infinium Accounts Payable and Currency Management Support for Enterprise Accounting Function: | | | | | | | | |
| | | | | | | | | | | | |
IT-Infinium-03 | | Infinium Application AP and CM Support Services | | • Access to Infinium Application — Service Provider will provide access to application through form(s) signed off by the appropriate signing authority or designated Executive per the Master Services Agreement, and submitted through Remedy tickets. Service Provider will give access to the requested menu options. Service Provider will provide access to application for authorized service receiver users per the security guidelines outlined in the Master Services Agreement. Service Provider will create new application and database users pre-approved by Service Recipient, maintain application and database passwords, maintain application and database security to meet security and controls guidelines identified in Master Services Agreement, as well as monitor and restrict unauthorized access to source code and data. Service Provider will maintain production batch schedule, execute batch jobs, assess impact of failed batch jobs, and adjust schedule to account for batch job failures and delays. Service Provider will execute web server | | | | | 18 | | | Costs will be passed through as part of General Ledger Accounting–ITT HQ |
4
| | | | | | | | | | | | |
| | | | and application server configuration changes, monitor and maintain application administration Cron jobs and shell scripts. Time required to provide access to the application will be within (5) five business days. | | | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Support & Maintenance — Service Provider will monitor incident resolution requests as reported via Remedy tickets, recommend and notify Service Receiver, and implement incident resolution or expected fix from vendor per the SLA outlined in the Service Level section of this agreement. Service Provider will identify and communicate breaks in application discovered by automated or monitoring system, develop solution and approach to address break in application, and implement fixes to resolve break in application. | | 20 calls/ month | | | | | | |
| | | | | | | | | | | | |
| | | | • Infinium Database Support — Service Provider will trouble shoot database related incidents as reported via Remedy tickets. These activities include maintaining database schemas if necessary, performing data cleanup activities as well as scheduled maintenance activities, requesting database/file restores, and providing support for all database issues in production and test/development environments. | | 6 calls/ month | | | | | | |
| | |
* | | BAU volumes will be calculated on a rolling 12-month average to account for seasonal fluctuations and any temporary spike in service volumes post-spin. |
|
* | | For BAU volumes, one incident will be considered the equivalent of one call (regardless of the number of phone conversations related to the same issue). |
Services that will not be provided as part of this agreement are:
| • | | Employee Self Service Module (including Online Benefits Enrollment) |
Service Volumes Greater Than or Less Than Observed Pre-Distribution Date
Service Provider will deliver the same volume of Services as delivered in the 12 months prior to the Distribution Date, plus or minus 10% (such activity, including any such 10% deviation, “Business as Usual activities” or “BAU”) at no additional cost per unit. Service Provider will accommodate Service Receiver’s inorganic (Mergers, Acquisitions, and Divestitures) activities on a time and materials basis with respect to the one-time set-up fees. The table below will then apply following the completion of the one-time set-up activities.
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume within BAU [Note: BAU already includes +/- 10% of pre-distribution date volumes] | | No incremental one-time fees when Service Receiver utilizes services and structure as-is with no changes under this agreement | | Steady-State fee structure for requisite service as documented below |
5
| | | | |
Scenario | | One-Time Setup Fees | | Monthly Fees |
Service Volume greater or less than BAU | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver provided the Service Receiver utilizes services and structure as-is with no significant changes under this agreement | | Service Provider will develop a commercially reasonable quote for acceptance by the Service Receiver incremental to the base service costs documented below for the requisite service. |
Ad-Hoc development/services or processing of reports consistent with what was provided prior to the distribution date will be supported as part of this agreement. Service Provider will use commercially reasonable efforts based on provider’s current abilities to accommodate regulatory or legal ad-hoc requests. Ad-hoc requests which may need to be performed to assist Service Receiver in meeting new legal obligations will be provided on a time and materials basis as described in the Additional Pricing section of this agreement. Any changes to 3rd party relationships which require interface modifications or re-writes are not included as part of the scope of this agreement. Should the Service Receiver require such changes, Parties agree to negotiate in good faith with regard to such modification. In the event modifications to the services provided are required by law for only the Service Recipient and such modifications increase the cost for Service Provider, Service Recipient that requires the modifications shall pay all the additional costs including the costs for the other Service Recipients.
Exit Services
The following services will be provided upon receipt of a Termination Notice to exit from this Service.
| | | | | | |
Service # | | Service Name | | Description of Service | | Service Charge ($/hour) |
| | | | Service Provider will make commercially reasonable best efforts to assist Service Receiver in exiting of this agreement. These efforts include: | | |
| | | | | | |
IT-Infinium-04 | | Infinium Migration | | • Support of data extraction requests from the Service Receiver | | Time and Materials Based on Additional Pricing Section |
| | | | | | |
| | | | • Providing Subject Matter Expertise in helping the Service Receiver understand current state data schema and configuration details | | |
| | | | | | |
| | | | Service Provider will provide the following knowledge transfer services: | | |
| | | | | | |
IT-Infinium-05 | | Infinium Knowledge Transfer | | • Existing non-sensitive documentation maintained by the Service Provider will be given to the Service Receiver as it relates to the Infinium Application and related interfaces | | Time and Materials Based on Additional Pricing Section |
6
Supplemental Services
For requests for supplemental services relating to Infinium Application support services by Service Receiver not mentioned in this Schedule or not included within the costs documented in this agreement, Service Receiver will provide a discreet project request and submit such request to Service Provider using the formalized Change Request attached as Annex A for consideration by Service Provider.
Where notice is required a number of business days prior to some required action by Service Provider, notice must be received by 12 noon Eastern Time to be counted as received during such business day. Service Provider shall, within a commercially reasonable period, provide a price quote to be commercially reasonable based on the current cost of the Services to Service Receiver taking into account, such items as the specific time the request was made, service delivery volumes, exit planning activities, and other activities Service Provider is currently engaged in at the time of the request, but not later than 30 days after the request was made. If Service Provider, in its sole discretion determines (i) such request would increase the ongoing operating costs for Service Provider (as a service recipient) or any other service receiver or (ii) that it is not capable of making such changes with its current staff during the time period requested without interrupting the Services provided to itself or any other service receiver. Service Provider need not provide a price quote or perform the services. Where a price quote is provided, Service Provider shall provide the service requested upon acceptance of the price.
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA to Canada and USA locations for HR and payroll, and White Plains, NY for GL, AP, and CM.
PREREQUISITES/DEPENDENCIES
|
|
|
|
|
| • | | Service Receiver will maintain the applications and interfaces documented in Attachment A. |
|
| • | | Any IT services required to support business services outlined in the HR/Payroll/Benefits TSA and which were provided in the 12 months prior to the distribution date will be supported as part of this agreement. |
|
| • | | If Service Receiver sends inaccurate data to Service Provider it will be the responsibility of the Service Receiver to rectify any problems and bear any costs incurred to rectify the issue. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
7
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
Xylem Inc.
240 Fall Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
SERVICE LEVEL
Service Provider will classify incidents at its own discretion. Such classifications shall be consistent with the priorities Service Provider set for itself as a recipient of services. Incidents classified using this methodology will be triaged as documented in Attachment B.
In the event incidents cannot be resolved in the time outlined in Attachment B, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be
8
required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
Additional Pricing Rates (All in USD)
| | | | | | | | | | | | |
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
| | | | | | | | | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
| | | | | | | | | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
| | | | | | | | | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
| | | | | | | | | |
9
ATTACHMENT A
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | AC ISP Rate change file | | ACS | | ACS | | Infinium |
| | | | To update Infinium HR; contains pension data | | Buck | | Buck | | Infinium |
| | | | Load and List wage request file from Cartus | | CARTUS | | CARTUS | | Infinium |
| | | | Load Cartus file and process-batch job | | CARTUS | | CARTUS | | Infinium |
| | | | Bring in Cartus Wage Request file | | CARTUS | | CARTUS | | Infinium |
| | | | Load Cartus Gross Ups | | CARTUS | | CARTUS | | Infinium |
| | | | Re-Apply Concur (PYPME History) to Payroll | | Concur | | Concur | | Infinium |
| | | | Concur — Load Employees from INFIN | | Concur | | Concur | | Infinium |
| | | | | | | | | | |
| | | | Expense transations | | Concur | | Concur | | Infinium |
| | | | CONCUR — travel process expense records | | Concur | | Concur | | Infinium |
| | | | Labor feed 800 | | Infinium | | B&G | | Infinium |
| | | | Labor feed CQC | | Infinium | | Canada | | Infinium |
| | | | Canadian Kronos Labor interface to Infinium | | Infinium | | Canada Krono | | Infinium |
| | | | Labor To Daily Time (CPSAL) | | Infinium | | CPSAL | | Infinium |
| | | | Labor Load (FFSAL) | | Infinium | | FFSAL | | Infinium |
| | | | Labor Load(FISAL) | | Infinium | | FISAL | | Infinium |
10
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Labor feed 831 | | Infinium | | FLOBW | | Infinium |
| | | | Labor feed 800 | | Infinium | | Flojet | | Infinium |
| | | | labor laod(FLSAL) | | Infinium | | FLSAL | | Infinium |
| | | | Labor Load (GPH9V) | | Infinium | | G9H | | Infinium |
|
| | | | Labor feed 810 | | Infinium | | Gould Pumps — EVZ | | Infinium |
| | | | Labor feed 835 | | Infinium | | Gould Pumps — WTG | | Infinium |
| | | | Labor feed 800 | | Infinium | | Heat | | Infinium |
| | | | Labor feed 905 | | Infinium | | Koni Sal | | Infinium |
| | | | Labor feed for Olympic | | Infinium | | Olympic | | Infinium |
| | | | Time(PISAL) | | Infinium | | PISAL | | Infinium |
|
| | | | Labor feed 860 | | Infinium | | Rule Hr | | Infinium |
| | | | Labor feed 860 | | Infinium | | Rule Sal | | Infinium |
| | | | Time(WPC) | | Infinium | | WCP | | Infinium |
| | | | Labor Load (BIWHR) | | Infinium | | BIWHR | | Infinium |
11
| | | | | | | | | | |
Interface Name | | Program Name | | Business Purpose | | Vendor | | Source System | | Destination System |
| | | | Promotions | | Infinium | | Excel | | Infinium |
| | | | Salary Changes | | Infinium | | Excel | | Infinium |
| | | | FTC Employee Master to be FTP | | ITT | | Infinium | | Infinium |
| | | | FTC GL to be sent out to FTC | | ITT | | Infinium | | Infinium |
| | | | Goulds GL to be FTP | | ITT | | Infinium | | Infinium |
| | | | Cannon’s Full Employee Master Update To Cim | | ITT | | Infinium | | Cannon |
| | | | Send file to Hancock | | John Hancock | | Infinium | | John Hancock |
| | | | John Hancock Eligbility | | John Hancock | | Infinium | | John Hancock |
| | | | Receive Long Term Care file | | John Hancock | | John Hancock | | Infinium |
| | | | Receive Long Term Care Billing file | | John Hancock | | John Hancock | | Infinium |
| | | | Receive life plus file | | John Hancock | | John Hancock | | Infinium |
| | | | Upload Life Plus file | | Marsh | | Infinium | | Marsh |
| | | | Send Prudential Demographics Systems | | Prudential | | Infinium | | Prudential |
| | | | Prudential Systems Demographics(ENI, CAP, CMC, ECI) | | Prudential | | Infinium | | Prudential |
| | | | Receive and process autotime — car allowance | | Runzheimer | | Runzheimer | | Infinium |
| | | | Smith Barney EMAIL ADDRESSES | | Smith Barney | | Infinium | | Smith Barney |
| | | | Smith Barney PARTICIPANTS | | Smith Barney | | Infinium | | Smith Barney |
| | | | Receive Smith Barney Restricted | | Smith Barney | | Smith Barney | | Infinium |
| | | | Re-send check recon to bank | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | Payroll ACH | | Wells Fargo | | Infinium | | Wells Fargo |
| | | | CLP to receive check recon file from Wells Fargo | | Wells Fargo | | Wells Fargo | | Infinium |
| | | | Receive Check recon | | Wells Fargo | | Wells Fargo | | Infinium |
12
ATTACHMENT B
Following are the incident priorities and expected resolution target times:
| | | | |
Priority | | Accept | | Resolve Incidents |
Urgent | | 30 mins | | 1 hr |
High | | 1 hr | | 4 hrs |
Medium | | 2 hrs | | 8 hrs |
Low | | 4 hrs | | 48 hrs |
Priority of Incidents
Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available.
High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available.
Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected.
Low: Attention is needed to assist in non-critical situations. A workaround is available.
Recovery Times
In the event of a hardware failure, the hardware vendor will be engaged for repair or replacement. The anticipated outage period for an event of this nature is 16 hours.
In the event of a failure which results in the database having to be restored, the anticipated outage would be 6+ hours.
13
Annex A
TSA Change Request Form
TSA Schedule:
Receiver TSA Owner:
Date of Request:
Completed By:
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed to |
| | Service Description | | | | | | with Service |
Item Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
| | Outcome | | |
Item Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
|
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
14
SCHEDULE CB4
ITT.COM EMAIL FORWARDING INFRASTRUCTURE
Capitalized terms used herein and not otherwise defined shall have the meaning assign such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider | | | | | | |
Suleiman Walker | | Messaging Manager | | (719) 591-3626 | | suleiman.walker@exelisinc.com |
Exelis Inc. | | | | | | |
| | | | | | |
Service Receiver | | | | | | |
Jakob Jakobsson | | Manager Directory | | +46 471 247584 | | jakob.jakobsson@xyleminc.com |
Xylem Inc | | Services & Messaging | | | | |
GENERAL SERVICE DESCRIPTION
Service Provider will perform ITT.com Email Forwarding Services for Service Receiver.
The primary service is to provide a computer processing platform that supports the business applications of the Business, which includes IT support for technology infrastructure.
SCOPE OF SERVICES
Upon the terms and subject to the conditions of this Services Schedule and the Agreement, the Service Provider shall provide to Service Recipient the services identified below (collectively, the “Services”).
1
| | | | | | | | | | | | |
Service # | | Service Name | | Description of Service | | Transaction Volume | | Duration | | Service Charge |
IT-Email Forwarding-01 | | Email Forwarding Support Services | | Provide Email Forwarding services for email messages sent to ITT.com. Service Provider will forward messages to new Service Receiver domain addresses. | | Unlimited number of emails forwarded | | | 12 | | | Cost plus 2% - 10% per month |
Services that will not be provided as part of this agreement are:
| • | | Filtering of spam beyond SenderBase reputation level |
|
| • | | Legal holds – Emails will not be saved as they will be forwarded to the Service Receiver, and it is the Service Receiver’s obligation to save emails if required by their legal counsel |
|
| • | | Updating of Service Receiver’s domain changes |
Service Provider reserves the right to temporary halt the service, provided notification is given to Service Receiver using commercially reasonable efforts, due to:
| • | | Unusual increase in volume of emails |
|
| • | | Threats to security |
|
| • | | Constraints to network resources |
Should the Service Receiver require changes to the documented services, Parties agree to negotiate in good faith with regard to such modification.
Exit Services
No exit services will be provided under this agreement.
LOCATIONS
Services are initially provided from Fort Wayne, IN, USA to global locations.
2
PREREQUISITES/DEPENDENCIES
|
| • | | Service Receiver cannot create additional ITT.com email addresses |
|
| • | | Service Receiver must have Cisco Iron Port hardware and software licenses active and maintained for the period of time in which this agreement is in effect. |
|
| • | | Service Receiver must have Transport Layer Security (TLS) enabled and maintained for the period of time in which this agreement is in effect. |
|
| • | | Service Receiver must have Microsoft Exchange active and maintained for the period of time in which this agreement is in effect. |
|
| • | | Security and access controls will be maintained as set forth in the Master Services Agreement. |
NOTICE REQUIREMENT
Official Notices and Bills under this Schedule should be sent to the following addresses (with an email copy to the Service Owners set forth above):
If to the Service Provider:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Joe.daniel@exelisinc.com
If to the Service Receiver:
Xylem Inc.
2881 E. Bayard Street
Seneca Falls, NY 13148
Attention: Linda Lynch
Linda.lynch@xyleminc.com
3
SERVICE LEVEL
Service Provider will classify incidents at its own discretion and will make commercially reasonable efforts to resolve incidents with service delivery.
In the event incidents cannot be resolved, Service Provider shall promptly notify Service Receiver and work together to try and resolve such incidents.
ADDITIONAL PRICING
Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project.
| | | | | | | | | | | | |
Additional Pricing Rates (All in USD) | |
|
Location | | Low | | | Medium | | | High | |
USA | | $ | 75 | | | $ | 100 | | | $ | 125 | |
Greece | | $ | 35 | | | $ | 46 | | | $ | 58 | |
Mexico | | $ | 19 | | | $ | 25 | | | $ | 31 | |
Sweden | | $ | 75 | | | $ | 100 | | | $ | 125 | |
4
Annex A
TSA Change Request Form
TSA Schedule:
Receiver TSA Owner:
Date of Request:
Completed By:
Requested Service Change:
| | | | | | | | |
| | | | | | | | Already agreed to |
| | Service Description | | | | | | with Service |
Item Number | | (Listed on schedule in the TSA) | | Monthly Charge | | Requested Change | | Provider (Y/N) |
1 | | | | | | | | |
2 | | | | | | | | |
3 | | | | | | | | |
4 | | | | | | | | |
5 | | | | | | | | |
Outcome:
| | | | |
| | Outcome | | |
Item Number | | (Approved, Denied) | | Specific Action to be taken |
1 | | | | |
2 | | | | |
3 | | | | |
4 | | | | |
5 | | | | |
Approvals
| | |
|
Approved By: | | Approved By: |
| | |
Provider TSA Functional Lead | | Receiver TSA Functional Lead |
| | |
Executive Representative: | | Executive Representative: |
| | |
Provider TSA Manager | | Receiver TSA Manager |
5
SCHEDULE CB5
BASIC TIME AND MATERIALS SUPPORT
Capitalized terms used herein and not otherwise defined shall have the meaning assigned to such term in the Agreement. The Services provided hereunder are subject in all respects to the terms and conditions of the Agreement, except where expressly noted.
SERVICE OWNER
All service matters, general inquiries and notices regarding this Service should be directed to:
| | | | | | |
Name | | Title | | Phone | | e-mail |
Service Provider’s Contact | | | | | | |
| | | | | | |
Exelis Inc. | | | | | | |
Joe Daniel | | TSA Manager | | office: (703) 790-6309 | | Joe.daniel@itt.com |
| | | | | | |
Service Receiver’s Contact | | | | | | |
| | | | | | |
Xylem Inc. | | | | | | |
Tim Coogan | | TSA Manager | | Office 914 323-5790 | | Tim.Coogan@itt.com |
PARTIES TO THE AGREEMENT
Service Receiver: Exelis Inc.
Service Receiver: Xylem Inc.
GENERAL SERVICE DESCRIPTION
Service Receiver may need assistance after the Distribution Date from the Service Provider for miscellaneous services, including but not limited to consulting, advisory, knowledge transfer and other similar services in various areas including, but not limited to finance, tax, accounting, insurance, treasury, human resources and communications, which are not already provided for under all of the other TSAs between ITT Corporation, Xylem Inc., and Exelis Inc.
The Service Provider hereby agrees to cause its and its affiliates employees (collectively, “Experts”) to provide a reasonable amount of services, including specifically the services listed in Appendix A, upon reasonable notice and request from the Service Receiver on a time and materials basis from the Distribution Date through April 30, 2013 (the “Minimum Term” and the “Maximum Term”).
To utilize this TSA Schedule, employees of Service Receiver should request such services via email or telephonically where both parties have a clear expectation of the estimated number of hours of assistance being requested. For projects that are expected to require more than 5 to 10 hours of assistance a one or two paragraph project plan should be agreed to in order to avoid misunderstandings. The project plan should be put together by the Service Provider’s “Expert “with respect to the requested services.
Employees of Service Receiver should advise their TSA manager that a request for services has been made together with a description of such services requested and the estimated number of hours requested.
The “Expert” should advise their TSA manager that a request for services has been made and the estimated number of hours requested.
SCOPE OF SERVICES
The scope of services will depend on the needs of the Service Recipient and the capabilities and availability of the Experts.
LOCATIONS
All locations around the world.
PREREQUISITES/DEPENDENCIES
The Experts remain employees of Service Provider. Service Receivers acknowledge and agree that Service Provider has discretion to terminate the Experts and the Experts have the ability to terminate their employment with Service Provider. In the event the Experts are no longer employed by Service Provider, Service Provider will, at the request of the Service Receiver, use commercially reasonable efforts to provide similar services. However, if Service Receivers or an affiliate employ any of the Experts, the specific service requested under this Schedule can be terminated by the Service Provider, at the Service Provider’s sole discretion on 5 business days notice to the Service Receiver.
2
TAX STATUS
Sales tax will be charged as determined by the Service Provider and the Service Receiver shall pay such tax along with the payment for the service provided.
BILLING LOCATION
Service Provider will provide Service Receiver with an invoice to its address set forth below under Notice Requirements, except in cases where services are provided outside of the United States, in which case invoices will be created by the Service Provider’s legal entity in the country where the services are being performed and invoiced to the Service Receiver’s legal entity that requested the services in the Service Provider’s local currency. The bill will cover all charges for services under this Schedule from Service Provider and, to the extent reasonably feasible, will be itemized among Service Receiver’s legal entities if identified by the Service Receiver when requesting the service. The invoice will contain the number of hours each Expert worked, a short paragraph describing the services and the US dollar amount per Expert.
The Experts shall track their time on either a time sheet or any other proper method such as the utilizing the time sheet attached hereto and Service Provider agrees that the time sheets will accompany the invoice that is sent to the Service Recipient for payment. In cases where the requested services are expected to take longer than 30 days to complete, the Service Provider will be allowed to invoice the Service Receiver once per month for all costs incurred to date.
NOTICE REQUIREMENTS
No notice of Termination is required under this Schedule and there shall be no make-whole fee under this Schedule
Notices and bills to the Service Provider should be sent to:
Exelis Inc.
1650 Tysons Boulevard
Suite 1700
McLean, VA 22102
Attention: Joe Daniel
Notices and bills to the Service Receiver should be sent to:
Xylem Inc.
1133 Westchester Avenue
Suite 2000
White Plains, NY 10604
Attention: Tim Coogan
3
PRICING
In addition to the costs specifically set forth below, Service Receivers shall also pay all business travel expenses relating to the Services in accordance with Service Providers documented travel policies and any incremental out of pocket costs incurred by the Service Provider in order to provide the requested services that are invoiced by unaffiliated 3rd parties. Service Provider agrees to provide vendor invoices as backup to the Service Receiver when invoicing the Service Receiver under the terms of this TSA.
The hourly rates below include a 4.5% increase for inflation and the 2% profit margin and shall be applicable in 2011 and 2012. The rates shall increase by 4.5% in 2013. There shall be no make whole fee due under Section 11 of the Agreement upon early termination of this TSA.
| | |
Service | | Hourly Rate* |
Hourly Rate Administrative/Secretarial. | | $50 per hour |
| | |
Hourly Rate for a Non Executive | | $100 per hour |
| | |
Hourly Rate for an Executive | | $150 per hour |
| | |
* | | Note: In cases where invoicing is done outside the United States, the above rates should be converted to local currency based on the exchange rate on the date the invoice is prepared. |
The pricing for the services described in Appendix A will be as set forth in Appendix A unless no pricing is provided in which case if services are provided on an hourly basis the rates above will apply.
Appendix A
Due Diligence ManagerSoftware Application
Draft Base Statement of Work
Version 1.0 Draft
September 20, 2011
Draft Base Statement of Work
Table of Contents
| | | | |
|
1 Scope | | | 3 | |
| | | | |
2 Technical Support Requirements | | | 3 | |
| | | | |
2.1. Routine Application Maintenance | | | 3 | |
2.1.1. Routine Tasks | | | 3 | |
| | | | |
2.1.2. Outages | | | 3 | |
2.2. Change and Improvement Process | | | 4 | |
2.2.1. Change Request Analysis | | | 4 | |
2.2.2. Change Request Processing | | | 4 | |
| | | | |
2.3. Testing | | | 4 | |
| | | | |
3 Deliverables | | | 4 | |
| | | | |
4 Training and Support | | | 4 | |
| | | | |
5 Place of Performance | | | 5 | |
| | | | |
6 Period of Performance | | | 5 | |
| | | | |
7 Project Management | | | 5 | |
| | | | |
8 Labor Categories and Rates | | | 5 | |
|
ITT Proprietary Information | | Page ii |
Draft Base Statement of Work
1 | | Scope |
|
| | The software application — Due Diligence Manager (DDM) — is a web-based, data-driven software application that provides the ITT Due Diligence staff with the capabilities that directly support the due diligence process. The SOW describes approach for identifying, scoping, estimating, developing, testing, deploying, and maintaining the software and application operation of the DDM application. |
|
| | This document describes the requirements for maintaining and modifying the ITT Due Diligence Manager software application, including the underlying database. |
|
2 | | Technical Support Requirements |
|
2.1 | | Routine Application Maintenance |
|
| | ITT AIS Development Staff will perform all routine application sofware maintenance tasks to ensure that the DDM software application is available to the user community on an continuous basis. |
|
2.1.1 | | Routine Tasks |
|
| | ITT AIS Development Staff will periodically identify and correct latent issues discovered during normal operations. These tasks include Application Server settings, configuration, software upgrades and patches. These tasks are typically background and housekeeping tasks that should not affect active users. |
|
2.1.2 | | Outages |
|
| | In the event of a failure (outage, defined as non-availability of DDM application software functionality), the develop staff will make every attempt to restore software availability. |
|
| | For software-related outages, ITT AIS Development Staff will investigate the reported issue, determine the cause, correct the issue source, deploy a corrective update, verify the correction, and notify the issue initiator of the resolution. |
|
| | Outages that are not immediately identifiable as due to a DDM software issue, must be directed to the ITT organization’s IT data center help desk, who will initiate a support ticket and process that ticket to resolve the issue based on internal processes defined by that organization. ITT AIS Development Staff will support that effort to determine the source of the outage. |
ITT Proprietary Information Page 3
Draft Base Statement of Work
2.2 Change and Improvement Process
| | Requests for modifying the design, functionality or configuration of the DDM software application shall be presented to the development staff by the user community through a change request document. |
2.2.1 | | Change Request Analysis |
|
| | The ITT AIS development staff will review each request and develop an estimate for the level of effort required to implement the requested change. This activity may include dialogue with the initiating organization in order to ensure understanding of the objectives and outcomes of the requested change. |
|
2.2.2 | | Change Request Processing |
|
| | ITT AIS staff will process the final RFC proposal through internal contracting offices, ultimately to be released to the requesting activity as a proposal for implementing the final change request. Once the requesting organization approves a proposal and the requisite contractual documentation is finalized, ITT AIS development staff will schedule and execute the finalized change request. Once the change is completed, ITT AIS will deploy the change to the live DDM server for review by the requesting organization. After completing a comprehensive review of the deployed application software change, and after providing ITT AIS Development Staff with approval, ITT AIS Development Staff will close the change request by initiating a contract closure letter to the requesting organization. |
|
2.3 | | Testing |
|
| | Prior to deployment of all requested and approved changes. DDM software changes will be thoroughly tested using ITT AIS Development Staffs internal test process. The test objectives, steps, and results will be documented in an appropriate format to ensure that testing has been conducted and that any resultant software bugs have been resolved. |
|
3 | | Deliverables |
|
| | For Change Requests that impact the DDM User Guide or DDM Administrator Guide ITT AIS Development Staff will update the affected documentation and release to the requesting organization an update in pdf format. |
|
4 | | Training and Support |
|
| | For Change Requests that include signification changes where training on new fieatures and functionality are requested as part of the Change Request, ITT AIS Development Staff will schedule and conduct an on-line training course to cover the |
ITT Proprietary Information Page 4
Draft Base Statement of Work
| | areas affected. Training will be addressed and included in the proposal for each Change Request as needed. |
|
| | If requested, the ITT AIS Development Staff will provide technical training to ITT’s IT staff for further support and build-out the DDM application source code and application web server. This support will be estimated and quoted through the same process desciribed above for change requests. |
|
|
5 | | Place of Performance |
|
| | All development tasks will be performed at ITT AIS site in Chesapeake, VA. |
|
6 | | Period of Performance |
|
| | The proposed project schedule will be provided on a case by case basis. The final schedule will be updated once the project is accepted by the requesting organization. |
|
7 | | Project Management |
|
| | ITT AIS Development Staff will identify DDM project manager who will be responsible for ensuring that the agreed-upon tasks identified in the final accepted proposal are scheduled, tracked, and completed in accordance with the project schedule. Any issues affecting cost, schedule, or technical performance will be brought to the attention of the client as soon as possible for resolution. |
|
8 | | Labor Categories and Rates |
|
| | Labor categories to be applied to tasks under this SOW are listed below. These rates are estimates. Each task order will require a formal quote issued by ITT AIS Contracts Office based on the level of effort estimates as described in paragraph 2.2. |
| | | | |
Labor Category | | Estimated Labor Rate | |
Project Manager | | | Cost plus 2% - 10% | |
Sr. Software Engineer | | | Cost plus 2% - 10% | |
Software Engineer | | | Cost plus 2% - 10% | |
ITT Proprietary Information Page 5
Appendix A-1
Management Reporting (HFM/Planning) Post Separation Support Requirements
Following the separation of ITT into 3 companies, key management reporting resources will be required to provide post separation support and knowledge transfer between the NewCos. High level areas of support and knowledge transfer include:
• | | Month-end close |
|
• | | Year-end close |
|
• | | New Year setup and rollforward |
|
• | | OpPlan, Forecast, and Budget |
|
• | | Metadata Management |
|
• | | Ledger Mapping |
|
• | | Break/Fix Support |
Listed below are the key HFM and Planning resources whose post separation support will be required during the period 11/1/2011 through the 2012 March Close (approximately 4/20/2012).
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Future | | | | | | | November | | | December | | | January | | | February | | | March | | | April | |
Resource | | NewCo | | | Executive | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | | | ITTCo | | | Xylem | | | Exelis | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 36 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
| | Exelis | | No | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | |
| | ITTCo | | No | | | n/a | | | | 48 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 24 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | | | | n/a | | | | 12 | | | | 0 | |
| | ITTCo | | Yes | | | n/a | | | | 48 | | | | 48 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | |
| | Xylem | | No | | | 48 | | | | n/a | | | | 48 | | | | 24 | | | | n/a | | | | 24 | | | | 24 | | | | n/a | | | | 24 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | | | | 12 | | | | n/a | | | | 12 | |
Service Provider Owners and Service Receiver Owners are set forth under “Service Owner” above.
SCHEDULE D
Fiscal Calendar
2
SCHEDULE E
The initial TSA Managers for ITT Corporation, Exelis Inc. and Xylem Inc. shall be Daryl Bowker, Joseph Daniel and Tim Coogan, respectively.
4