Loans And Allowance For Credit Losses | Loans and Allowance for Credit Losses Major classifications within the Company’s held for investment loan portfolio at December 31, 2020 and 2019 are as follows: (In thousands) 2020 2019 Commercial: Business $ 6,546,087 $ 5,565,449 Real estate — construction and land 1,021,595 899,377 Real estate — business 3,026,117 2,833,554 Personal Banking: Real estate — personal 2,820,030 2,354,760 Consumer 1,950,502 1,964,145 Revolving home equity 307,083 349,251 Consumer credit card 655,078 764,977 Overdrafts 3,149 6,304 Total loans (1) $ 16,329,641 $ 14,737,817 (1) Accrued interest receivable totaled $41.9 million at December 31, 2020 and was included within other assets on the consolidated balance sheet. For the year ended December 31, 2020, the Company wrote-off accrued interest by reversing interest income of $329 thousand and $5.7 million in the Commercial and Personal Banking portfolios, respectively. Loans to directors and executive officers of the Parent and the Bank, and to their affiliates, are summarized as follows: (In thousands) Balance at January 1, 2020 $ 56,595 Additions 102,182 Amounts collected (123,883) Amounts written off — Balance, December 31, 2020 $ 34,894 Management believes all loans to directors and executive officers have been made in the ordinary course of business with normal credit terms, including interest rate and collateral considerations, and do not represent more than a normal risk of collection. The activity in the table above includes draws and repayments on several lines of credit with business entities. There were no outstanding loans at December 31, 2020 to principal holders (over 10% ownership) of the Company’s common stock. The Company’s lending activity is generally centered in Missouri, Kansas, Illinois and other nearby states including Oklahoma, Colorado, Iowa, Ohio, Texas, and others. The Company maintains a diversified portfolio with limited industry concentrations of credit risk. Loans and loan commitments are extended under the Company’s normal credit standards, controls, and monitoring features. Most loan commitments are short or intermediate term in nature. Commercial loan maturities generally range from one to seven years. Collateral is commonly required and would include such assets as marketable securities and cash equivalent assets, accounts receivable and inventory, equipment, other forms of personal property, and real estate. At December 31, 2020, unfunded loan commitments totaled $13.0 billion (which included $5.0 billion in unused approved lines of credit related to credit card loan agreements) which could be drawn by customers subject to certain review and terms of agreement. At December 31, 2020, loans totaling $3.9 billion were pledged at the FHLB as collateral for borrowings and letters of credit obtained to secure public deposits. Additional loans of $1.5 billion were pledged at the Federal Reserve Bank as collateral for discount window borrowings. The Company has a net investment in direct financing and sales type leases to commercial and industrial and tax-exempt entities o f $797.4 million and $795.8 million at December 31, 2020 and 2019, respectively, which is included in business loans on the Company’s consolidated balance sheets. This investment includes deferred income of $66.3 million and $71.8 million at December 31, 2020 and 2019, respectively. The net investment in operating leases amounted to $13.7 million and $14.7 million at December 31, 2020 and 2019, respectively, and is included in other assets on the Company’s consolidated balance sheets. Allowance for credit losses The allowance for credit losses is measured using an average historical loss model which incorporates relevant information about past events (including historical credit loss experience on loans with similar risk characteristics), current conditions, and reasonable and supportable forecasts that affect the collectability of the remaining cash flows over the contractual term of the loans. The allowance for credit losses is measured on a collective (pool) basis. Loans are aggregated into pools based on similar risk characteristics including borrower type, collateral type and expected credit loss patterns. Loans that do not share similar risk characteristics, primarily large loans on non-accrual status, are evaluated on an individual basis. For loans evaluated for credit losses on a collective basis, average historical loss rates are calculated for each pool using the Company’s historical net charge-offs (combined charge-offs and recoveries by observable historical reporting period) and outstanding loan balances during a lookback period. Lookback periods can be different based on the individual pool and represent management’s credit expectations for the pool of loans over the remaining contractual life. In certain loan pools, if the Company’s own historical loss rate is not reflective of the loss expectations, the historical loss rate is augmented by industry and peer data. The calculated average net charge-off rate is then adjusted for current conditions and reasonable and supportable forecasts. These adjustments increase or decrease the average historical loss rate to reflect expectations of future losses given a single path economic forecast of key macroeconomic variables including GDP, disposable income, unemployment rate, various interest rates, CPI inflation rate, HPI, CREPI and market volatility. The adjustments are based on results from various regression models projecting the impact of the macroeconomic variables to loss rates. The forecast is used for a reasonable and supportable period before reverting back to historical averages using a straight-line method. The forecast adjusted loss rate is applied to the amortized cost of loans over the remaining contractual lives, adjusted for expected prepayments. The contractual term excludes expected extensions (except for contractual extensions at the option of the customer), renewals and modifications unless there is a reasonable expectation that a troubled debt restructuring will be executed. Credit cards and certain similar consumer lines of credit do not have stated maturities and therefore, for these loan classes, remaining contractual lives are determined by estimating future cash flows expected to be received from customers until payments have been fully allocated to outstanding balances. Additionally, the allowance for credit losses considers other qualitative factors not included in historical loss rates or macroeconomic forecast such as changes in portfolio composition, underwriting practices, or significant unique events or conditions. Key model assumptions in the Company’s allowance for credit loss model include the economic forecast, the reasonable and supportable period, prepayment assumptions and qualitative factors applied for portfolio composition changes, underwriting practices, or significant unique events or conditions. The assumptions utilized in estimating the Company’s allowance for credit losses at December 31, 2020 and January 1, 2020 are discussed below. Key Assumption December 31, 2020 January 1, 2020 (implementation) Overall economic forecast • The recovery from the Global Coronavirus Recession (GCR) continues to be gradual throughout 2021 and 2022 • Assumes no additional systemic lockdown measures • Considers government stimulus in the beginning of 2021 • Continued uncertainty regarding the health crisis Stable economic environment with slight positive growth projections in overall economic indicators, short-term and long-term, reflecting low unemployment in a late-stage economic cycle. Reasonable and supportable period and related reversion period • Two years for both commercial and personal banking loans • Reversion to historical average loss rates within two quarters using a straight-line method • One year for commercial loans • Two years for personal banking loans • Reversion to historical average loss rates within two quarters using a straight-line method Forecasted macro-economic variables • Unemployment rate ranging from 6.5% to 5.2% during the supportable forecast period • Real GDP growth ranges from 3.7% to 2.2% • Prime rate of 3.25% • Unemployment rate ranging from 3.4% to 3.8% during the supportable forecast period • Real GDP growth ranges from 1.2% to 1.8% • Prime rate ranges of 4.6% to 4.8% • See "Qualitative factors" below for qualitative adjustments made to the forecasted macro-economic variables stated herein Prepayment assumptions Commercial loans • 5% for most loan pools Personal banking loans • Ranging from 23.1% to 23.3% for most loan pools • 58.0% for consumer credit cards Commercial loans • 5% for most loan pools Personal banking loans • Ranging from 14.9% to 25.6% for most loan pools • 57.2% for consumer credit cards Qualitative factors Added net reserves using qualitative processes related to: • Loans originated in our expansion markets, loans that are designated as shared national credits, and certain portfolios considered to be COVID-19 impacted. • Changes in the composition of the loan portfolios • Loans downgraded to special mention, substandard, or non-accrual status Added reserves using qualitative processes related to: • Loans originated in our expansion markets • Loans that are designated as shared national credits • Loans downgraded to special mention, substandard, or non-accrual status The liability for unfunded lending commitments utilizes the same model as the allowance for credit losses on loans, however, the liability for unfunded lending commitments incorporates an assumption for the portion of unfunded commitments that are expected to be funded. Sensitivity in the Allowance for Credit Loss model The allowance for credit losses is an estimate that requires significant judgment including projections of the macro-economic environment. The forecasted macro-economic environment continuously changes which can cause fluctuations in estimated expected losses. The current forecast projects a recovery from the 2020 recession over the next two years. This pandemic is unprecedented and information that could be used in the estimation of the allowance for credit losses changes frequently. Events such as the timing of governmental required business lock downs or possible additional waves of infection could prolong and deepen the projected recession. A summary of the activity in the allowance for credit losses on loans and the liability for unfunded lending commitments during the year ended December 31, 2020 follows: For the Year Ended December 31 (In thousands) Commercial Personal Banking Total ALLOWANCE FOR CREDIT LOSSES ON LOANS Balance at December 31, 2019 $ 91,760 $ 68,922 $ 160,682 Adoption of ASU 2016-13 (29,711) 8,672 (21,039) Balance at December 31, 2019, adjusted $ 62,049 $ 77,594 $ 139,643 Provision for credit losses on loans 63,115 52,934 116,049 Deductions: Loans charged off 7,862 42,185 50,047 Less recoveries on loans 4,247 10,942 15,189 Net loan charge-offs 3,615 31,243 34,858 Balance December 31, 2020 $ 121,549 $ 99,285 $ 220,834 LIABILITY FOR UNFUNDED LENDING COMMITMENTS Balance at December 31, 2019 $ 399 $ 676 $ 1,075 Adoption of ASU 2016-13 16,057 33 16,090 Balance at December 31, 2019, adjusted $ 16,456 $ 709 $ 17,165 Provision for credit losses on unfunded lending commitments 20,803 339 21,142 Balance December 31, 2020 $ 37,259 $ 1,048 $ 38,307 ALLOWANCE FOR CREDIT LOSSES ON LOANS AND LIABILITY FOR UNFUNDED LENDING COMMITMENTS $ 158,808 $ 100,333 $ 259,141 Allowance for loan losses In the table below is a summary of the activity in the allowance for loan losses during the previous two years, calculated in accordance with the incurred loss methodology applicable to the Company prior to its adoption of CECL on January 1, 2020. The allowance for loan losses under the incurred loss method estimated probable loan losses inherent in the portfolio as of the balance sheet date, and using this methodology, groups of similar loans were evaluated collectively for impairment and certain specific loans were evaluated for impairment individually. The Company’s estimate of the allowance under the incurred loss method was based on various judgments and assumptions made by management and was influenced by several qualitative factors which included historical loan loss experience by loan type, loss emergence periods, trends in delinquencies, collateral valuation, current regional and national economic factors, current loan portfolio composition and characteristics, portfolio risk ratings, and levels of non-performing assets. (In thousands) Commercial Personal Banking Total Balance at December 31, 2017 $ 93,704 $ 65,828 $ 159,532 Provision for loan losses 254 42,440 42,694 Deductions: Loans charged off 3,164 52,657 55,821 Less recoveries 2,075 11,452 13,527 Net loans charged off 1,089 41,205 42,294 Balance at December 31, 2018 92,869 67,063 159,932 Provision for loan losses 2,816 47,622 50,438 Deductions: Loans charged off 4,711 57,169 61,880 Less recoveries 786 11,406 12,192 Net loans charged off 3,925 45,763 49,688 Balance at December 31, 2019 91,760 68,922 160,682 Delinquent and non-accrual loans The Company considers loans past due on the day following the contractual repayment date, if the contractual repayment was not received by the Company as of the end of the business day. The following table provides aging information on the Company’s past due and accruing loans, in addition to the balances of loans on non-accrual status, at December 31, 2020 and 2019. (In thousands) Current or Less Than 30 Days Past Due 30 – 89 Days Past Due 90 Days Past Due and Still Accruing Non-accrual Total December 31, 2020 Commercial: Business $ 6,517,838 $ 2,252 $ 3,473 $ 22,524 $ 6,546,087 Real estate – construction and land 1,021,592 — 3 — 1,021,595 Real estate – business 3,016,215 7,666 6 2,230 3,026,117 Personal Banking: Real estate – personal 2,808,886 6,521 2,837 1,786 2,820,030 Consumer 1,921,822 25,417 3,263 — 1,950,502 Revolving home equity 305,037 1,656 390 — 307,083 Consumer credit card 635,770 7,090 12,218 — 655,078 Overdrafts 2,896 253 — — 3,149 Total $ 16,230,056 $ 50,855 $ 22,190 $ 26,540 $ 16,329,641 December 31, 2019 Commercial: Business $ 5,545,104 $ 12,064 $ 792 $ 7,489 $ 5,565,449 Real estate – construction and land 882,826 13,046 3,503 2 899,377 Real estate – business 2,830,494 2,030 — 1,030 2,833,554 Personal Banking: Real estate – personal 2,345,243 6,129 1,689 1,699 2,354,760 Consumer 1,928,082 34,053 2,010 — 1,964,145 Revolving home equity 347,258 1,743 250 — 349,251 Consumer credit card 742,659 10,703 11,615 — 764,977 Overdrafts 5,972 332 — — 6,304 Total $ 14,627,638 $ 80,100 $ 19,859 $ 10,220 $ 14,737,817 At December 31, 2020, the Company had $9.4 million of non-accrual business loans that had no allowance for credit loss. The Company did not record any interest income on non-accrual loans during the year ended December 31, 2020. Credit quality indicators The following table provides information about the credit quality of the Commercial loan portfolio. The Company utilizes an internal risk rating system comprised of a series of grades to categorize loans according to perceived risk associated with the expectation of debt repayment based on borrower specific information including but not limited to current financial information, historical payment experience, industry information, collateral levels and collateral types. The “pass” category consists of a range of loan grades that reflect increasing, though still acceptable, risk. A loan is assigned the risk rating at origination and then monitored throughout the contractual term for possible risk rating changes. Movement of risk through the various grade levels in the “pass” category is monitored for early identification of credit deterioration. The “special mention” rating is applied to loans where the borrower exhibits negative financial trends due to borrower specific or systemic conditions that, if left uncorrected, threaten its capacity to meet its debt obligations. The borrower is believed to have sufficient financial flexibility to react to and resolve its negative financial situation. It is a transitional grade that is closely monitored for improvement or deterioration. The “substandard” rating is applied to loans where the borrower exhibits well-defined weaknesses that jeopardize its continued performance and are of a severity that the distinct possibility of default exists. Loans are placed on “non-accrual” when management does not expect to collect payments consistent with acceptable and agreed upon terms of repayment. All loans are analyzed for risk rating updates annually. For larger loans, rating assessments may be more frequent if relevant information is obtained earlier through debt covenant monitoring or overall relationship management. Smaller loans are monitored as identified by the loan officer based on the risk profile of the individual borrower or if the loan becomes past due related to credit issues. Loans rated Special Mention, Substandard or Non-accrual are subject to quarterly review and monitoring processes. In addition to the regular monitoring performed by the lending personnel and credit committees, loans are subject to review by a credit review department which verifies the appropriateness of the risk ratings for the loans chosen as part of its risk-based review plan. The risk category of loans in the Commercial portfolio as of December 31, 2020 are as follows: Term Loans Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Revolving Loans Amortized Cost Basis Total Business Risk Rating: Pass $ 2,472,419 $ 966,068 $ 438,557 $ 329,207 $ 163,357 $ 281,604 $ 1,619,680 $ 6,270,892 Special mention 28,612 26,746 14,102 1,781 5,091 1,664 41,749 119,745 Substandard 17,246 21,985 5,076 2,675 3,578 13,390 68,976 132,926 Non-accrual 12,619 1 5,327 391 502 3,659 25 22,524 Total Business: $ 2,530,896 $ 1,014,800 $ 463,062 $ 334,054 $ 172,528 $ 300,317 $ 1,730,430 $ 6,546,087 Real estate-construction Risk Rating: Pass $ 483,302 $ 330,480 $ 56,747 $ 3,021 $ 24,426 $ 1,692 $ 27,356 $ 927,024 Special mention 29,692 — 1,022 34,532 — — — 65,246 Substandard 1,154 — 14,989 13,182 — — — 29,325 Total Real estate-construction: $ 514,148 $ 330,480 $ 72,758 $ 50,735 $ 24,426 $ 1,692 $ 27,356 $ 1,021,595 Real estate- business Risk Rating: Pass $ 890,740 $ 666,399 $ 336,850 $ 241,656 $ 313,691 $ 199,534 $ 67,796 $ 2,716,666 Special mention 8,936 21,734 49,580 6,597 17,504 1,309 3,002 108,662 Substandard 46,882 1,037 4,061 81,435 17,538 45,014 2,592 198,559 Non-accrual 478 188 1,480 — — 84 — 2,230 Total Real-estate business: $ 947,036 $ 689,358 $ 391,971 $ 329,688 $ 348,733 $ 245,941 $ 73,390 $ 3,026,117 Commercial loans Risk Rating: Pass $ 3,846,461 $ 1,962,947 $ 832,154 $ 573,884 $ 501,474 $ 482,830 $ 1,714,832 $ 9,914,582 Special mention 67,240 48,480 64,704 42,910 22,595 2,973 44,751 293,653 Substandard 65,282 23,022 24,126 97,292 21,116 58,404 71,568 360,810 Non-accrual 13,097 189 6,807 391 502 3,743 25 24,754 Total Commercial loans: $ 3,992,080 $ 2,034,638 $ 927,791 $ 714,477 $ 545,687 $ 547,950 $ 1,831,176 $ 10,593,799 Information about the credit quality of the Commercial loan portfolio as of December 31, 2019 follows: Commercial Loans (In thousands) Business Real Estate -Construction Real Estate - Business Total December 31, 2019 Pass $ 5,393,928 $ 856,364 $ 2,659,827 $ 8,910,119 Special mention 80,089 42,541 92,626 215,256 Substandard 83,943 470 80,071 164,484 Non-accrual 7,489 2 1,030 8,521 Total $ 5,565,449 $ 899,377 $ 2,833,554 $ 9,298,380 The credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided as of December 31, 2020 below: Term Loans Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Revolving Loans Amortized Cost Basis Total Real estate-personal Current to 90 days past due $ 1,123,918 $ 488,379 $ 218,390 $ 201,971 $ 227,265 $ 544,008 $ 11,476 $ 2,815,407 Over 90 days past due 534 375 281 411 388 848 — 2,837 Non-accrual 29 191 116 45 65 1,340 — 1,786 Total Real estate-personal: $ 1,124,481 $ 488,945 $ 218,787 $ 202,427 $ 227,718 $ 546,196 $ 11,476 $ 2,820,030 Consumer Current to 90 days past due $ 536,799 $ 337,431 $ 161,337 $ 115,886 $ 75,769 $ 86,831 $ 633,186 $ 1,947,239 Over 90 days past due 212 358 328 220 174 397 1,574 3,263 Total Consumer: $ 537,011 $ 337,789 $ 161,665 $ 116,106 $ 75,943 $ 87,228 $ 634,760 $ 1,950,502 Revolving home equity Current to 90 days past due $ — $ — $ — $ — $ — $ — $ 306,693 $ 306,693 Over 90 days past due — — — — — — 390 390 Total Revolving home equity: $ — $ — $ — $ — $ — $ — $ 307,083 $ 307,083 Consumer credit card Current to 90 days past due $ — $ — $ — $ — $ — $ — $ 642,860 $ 642,860 Over 90 days past due — — — — — — 12,218 12,218 Total Consumer credit card: $ — $ — $ — $ — $ — $ — $ 655,078 $ 655,078 Overdrafts Current to 90 days past due $ 3,149 $ — $ — $ — $ — $ — $ — $ 3,149 Total Overdrafts: $ 3,149 $ — $ — $ — $ — $ — $ — $ 3,149 Personal banking loans Current to 90 days past due $ 1,663,866 $ 825,810 $ 379,727 $ 317,857 $ 303,034 $ 630,839 $ 1,594,215 $ 5,715,348 Over 90 days past due 746 733 609 631 562 1,245 14,182 18,708 Non-accrual 29 191 116 45 65 1,340 — 1,786 Total Personal banking loans: $ 1,664,641 $ 826,734 $ 380,452 $ 318,533 $ 303,661 $ 633,424 $ 1,608,397 $ 5,735,842 Collateral-dependent loans The Company's collateral-dependent loans are comprised of large loans on non-accrual status. The Company requires that collateral-dependent loans are either over-collateralized or carry collateral equal to the amortized cost of the loan. The following table presents the amortized cost basis of collateral-dependent loans as of December 31, 2020. (In thousands) Business Assets Future Revenue Streams Oil & Gas Assets Total Commercial: Business $ 13,109 $ — $ 2,695 $ 15,804 Real estate - business — 986 — 986 Total $ 13,109 $ 986 $ 2,695 $ 16,790 Other Personal Banking loan information As noted above, the credit quality of Personal Banking loans is monitored primarily on the basis of aging/delinquency, and this information is provided in the table in the above section on "Credit quality indicators." In addition, FICO scores are obtained and updated on a quarterly basis for most of the loans in the Personal Banking portfolio. This is a published credit score designed to measure the risk of default by taking into account various factors from a borrower's financial history and is considered supplementary information utilized by the Company, as management does not consider this information in evaluating the allowance for credit losses on loans. The bank normally obtains a FICO score at the loan's origination and renewal dates, and updates are obtained on a quarterly basis. Excluded from the table below are certain personal real estate loans for which FICO scores are not obtained because the loans generally pertain to commercial customer activities and are often underwritten with other collateral considerations. These loans totaled $191.1 million at December 31, 2020 and $198.2 million at December 31, 2019. The table also excludes consumer loans related to the Company's patient healthcare loan program, which totaled $188.1 million at December 31, 2020 and $199.2 million at December 31, 2019. As the healthcare loans are guaranteed by the hospital, customer FICO scores are not obtained for these loans. The personal real estate loans and consumer loans excluded below totaled less than 7% of the Personal Banking portfolio. For the remainder of loans in the Personal Banking portfolio, the table below shows the percentage of balances outstanding at December 31, 2020 and 2019 by FICO score. Personal Banking Loans % of Loan Category Real Estate - Personal Consumer Revolving Home Equity Consumer Credit Card December 31, 2020 FICO score: Under 600 0.8 % 2.3 % 1.3 % 5.0 % 600 – 659 1.9 4.2 2.4 12.3 660 – 719 8.8 14.1 8.6 31.2 720 – 779 24.5 23.9 22.2 28.0 780 and over 64.0 55.5 65.5 23.5 Total 100.0 % 100.0 % 100.0 % 100.0 % December 31, 2019 FICO score: Under 600 1.0 % 3.0 % 1.7 % 5.6 % 600 – 659 1.9 5.2 1.9 14.3 660 – 719 9.2 15.4 9.0 32.2 720 – 779 25.7 27.0 21.5 26.6 780 and over 62.2 49.4 65.9 21.3 Total 100.0 % 100.0 % 100.0 % 100.0 % Troubled debt restructurings Restructured loans are those extended to borrowers who are experiencing financial difficulty and who have been granted a concession. Restructured loans are placed on non-accrual status if the Company does not believe it probable that amounts due under the contractual terms will be collected. Commercial performing restructured loans are primarily comprised of certain business, construction and business real estate loans classified as substandard, but renewed at rates judged to be non-market. These loans are performing in accordance with their modified terms, and because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an accrual basis. Troubled debt restructurings also include certain credit card and other small consumer loans under various debt management and assistance programs. Modifications to these loans generally involve removing the available line of credit, placing loans on amortizing status, and lowering the contractual interest rate. Certain personal real estate, revolving home equity, and consumer loans were classified as consumer bankruptcy troubled debt restructurings because they were not reaffirmed by the borrower in bankruptcy proceedings. Interest on these loans is being recognized on an accrual basis, as the borrowers are continuing to make payments. Other consumer loans classified as troubled debt restructurings consist of various other workout arrangements with consumer customers. Section 4013 of the CARES Act was signed into law on March 27, 2020, and includes a provision that short-term modifications are not troubled debt restructurings, if made on a good-faith basis in response to COVID-19 to borrowers who were current prior to December 31, 2019. The Company follows the guidance under the CARES Act when determining if a customer’s modification is subject to troubled debt restructuring classification. If it is deemed the modification is not short-term, not COVID-19 related or the customer does not meet the criteria under the guidance to be scoped out of troubled debt restructuring classification, the Company will evaluate the loan modifications under its existing framework which requires modifications that result in a concession to a borrower experiencing financial difficulty be accounted for as a troubled debt restructuring. The initial guidance issued under the CARES Act was due to expire on December 31, 2020. During January 2021, the Consolidated Appropriations Act, 2021 was enacted and extended relief offered under the CARES Act related to the accounting and disclosure requirements for troubled debt restructurings as a result of COVID-19. The Company elected to adopt the extension of this guidance. December 31 (In thousands) 2020 2019 Accruing loans: Commercial $ 117,740 $ 55,934 Assistance programs 7,804 8,365 Consumer bankruptcy 2,841 3,592 Other consumer 2,353 3,621 Non-accrual loans 9,889 7,938 Total troubled debt restructurings $ 140,627 $ 79,450 The table below shows the balance of troubled debt restructurings by loan classification at December 31, 2020, in addition to the outstanding balances of these restructured loans which the Company considers to have been in default at any time during the past twelve months. For purposes of this disclosure, the Company considers "default" to mean 90 days or more past due as to interest or principal. (In thousands) December 31, 2020 Balance 90 days past due at any time during previous 12 months Commercial: Business $ 71,088 $ 664 Real estate – construction and land 40 — Real estate – business 55,306 — Personal Banking: Real estate – personal 3,222 242 Consumer 3,365 242 Revolving home equity 28 — Consumer credit card 7,578 721 Total troubled debt restructurings $ 140,627 $ 1,869 For those loans on non-accrual status also classified as restructured, the modification did not create any further financial effect on the Company as those loans were already recorded at net realizable value. For those performing commercial loans classified as restructured, there were no concessions involving forgiveness of principal or interest and, therefore, there was no financial impact to the Company as a result of modification to these loans. No financial impact resulted from those performing loans where the debt was not reaffirmed in bankruptcy, as no changes to loan terms occurred in that process. However, the effects of modifications to loans under various debt management and assistance programs were estimated to decrease interest income by approximately $965 thousand on an annual, pre-tax basis, compared to amounts contractually owed. Other modifications to consumer loans mainly involve extensions and other small modifications that did not include the forgiveness of principal or interest. The allowance for credit losses related to troubled debt restructurings on non-accrual status is determined by individual evaluation, including collateral adequacy, using the same process as loans on non-accrual status which are not classified as troubled debt restructurings. Those performing loans classified as troubled debt restructurings are accruing loans which management expects to collect under contractual terms. Performing commercial loans having no other concessions granted other than being renewed at non-market interest rates are judged to have similar risk characteristics as non-troubled debt commercial loans and are collectively evaluated based on internal risk rating, loan type, delinquency, historical experience and current economic factors. Performing personal banking loans classified as troubled debt restructurings resulted from the borrower not reaffirming the debt during bankruptcy and have had no other concession granted, other than the Bank's future limitations on collecting payment deficiencies or in pursuing foreclosure actions. As such, they have similar risk characteristics as non-troubled debt personal banking loans and are evaluated collectively based on loan type, delinquency, historical experience and current economic factors. If a troubled debt restructuring defaults and is already on non-accrual status, the allowance for credit losses continues to be based on individual evaluation, using discounted expected cash flows or the fair value of collateral. If an accruing, troubled debt restructuring defaults, the loan's risk rating is downgraded to non-accrual status and the loan's related allowance for credit losses is determined based on individual evaluation, or if necessary, the loan is charged off and collection efforts begin. The Company had commitments of $10.7 million at December 31, 2020 to lend additional funds to borrowers with restructured loans, compared to $4.7 million at December 31, 2019. Impaired loans The following Impaired loans disclosures were superseded by ASC 2016-13. The table below shows the Company’s balances of impaired loans at December 31, 2019. These loans consist of all loans on non-accrual status and other restructured loans whose terms have been modified and classified as troubled debt restructurings. These restructured loans are performing in accordance with their modified terms, and because the Company believes it probable that all amounts due under the modified terms of the agreements will be collected, interest on these loans is being recognized on an accrual basis. They are discussed further in the "Troubled debt restructurings" section above. (In thousands) Dec. 31, 2019 Non-accrual loans $ 10,220 Restructured loans (accruing) 71,512 Total impaired loans $ 81,732 The following table shows the balance in the allowance for loan losses and the related loan balance at December 31, 2019 disaggregated on the basis of impairment methodology. Impaired loans evaluated under ASC 310-10-35 include loans on non-accrual status which are individually evaluated for impairment and other impaired loans deemed to have similar risk characteristics, which are collectively evaluated. All other loans are collectively evaluated for impairment under ASC 450-20. Impaired Loans All Other Loans (In thousands) Allowance for Loan Losses Loans Outstanding Allowance for Loan Losses Loans Outstanding December 31, 2019 Commercial $ 1,629 $ 64,500 $ 90,131 $ 9,233,880 Personal Banking 1,117 17,232 67,8 |