Reserve for Loss and Loss Expense | Reserve for Loss and Loss Expense (a) The table below provides a roll forward of reserves for loss and loss expense for beginning and ending reserve balances: ($ in thousands) 2018 2017 2016 Gross reserves for loss and loss expense, at beginning of year $ 3,771,240 3,691,719 3,517,728 Less: reinsurance recoverable on unpaid loss and loss expense, at beginning of year 585,855 611,200 551,019 Net reserves for loss and loss expense, at beginning of year 3,185,385 3,080,519 2,966,709 Incurred loss and loss expense for claims occurring in the: Current year 1,527,997 1,384,266 1,300,565 Prior years (29,863 ) (39,192 ) (65,768 ) Total incurred loss and loss expense 1,498,134 1,345,074 1,234,797 Paid loss and loss expense for claims occurring in the: Current year 573,718 497,486 450,811 Prior years 753,321 742,722 670,176 Total paid loss and loss expense 1,327,039 1,240,208 1,120,987 Net reserves for loss and loss expense, at end of year 3,356,480 3,185,385 3,080,519 Add: Reinsurance recoverable on unpaid loss and loss expense, at end of year 537,388 585,855 611,200 Gross reserves for loss and loss expense at end of year $ 3,893,868 3,771,240 3,691,719 Our net loss and loss expense reserves increased by $171.1 million in 2018 , $104.9 million in 2017 , and $113.8 million in 2016 . The loss and loss expense reserves are net of anticipated recoveries for salvage and subrogation claims, which amounted to $67.7 million for 2018 , $64.8 million for 2017 , and $64.9 million for 2016 . The increase in net loss and loss expense reserves in 2018 was primarily driven by increases in: (i) current year loss costs on our commercial automobile line of business; and (ii) exposure due to premium growth. This increase was partially offset by favorable prior year loss development, largely driven by the workers compensation and general liability lines of business. In 2018 , we experienced overall net favorable prior year loss development of $29.9 million , compared to $ 39.2 million in 2017 and $65.8 million in 2016 . The following table summarizes the prior year development by line of business: (Favorable)/Unfavorable Prior Year Development ($ in millions) 2018 2017 2016 General Liability $ (9.5 ) (48.3 ) (45.0 ) Commercial Automobile 36.7 35.6 25.3 Workers Compensation (83.0 ) (52.3 ) (56.0 ) Businessowners' Policies (1.5 ) 1.9 1.8 Commercial Property 7.5 8.7 0.3 Homeowners 9.8 0.4 1.7 Personal Automobile 3.0 6.7 1.0 E&S Casualty Lines 12.0 10.0 6.0 E&S Property Lines (4.8 ) 0.1 1.2 Other (0.1 ) (2.0 ) (2.1 ) Total $ (29.9 ) (39.2 ) (65.8 ) The Insurance Subsidiaries had $29.9 million of favorable prior accident year development during 2018 , which included $41.5 million of net favorable casualty development and $11.6 million of unfavorable property development. The net favorable casualty reserve development was largely driven by the workers compensation and general liability lines of business. Partially offsetting this net favorable development was $37.5 million of unfavorable casualty development in the commercial auto line of business. In addition, our E&S casualty lines experienced unfavorable development of $12.0 million in 2018 . The majority of the 2018 net favorable development was attributable to our workers compensation line of business, which was impacted by continued favorable medical trends in accident years 2017 and prior. Partially offsetting this was adverse development in the commercial automobile line of business, driven by increases in severities in accident years 2015 through 2017. The Insurance Subsidiaries had $39.2 million of favorable prior accident year development during 2017 , which included $ 48.6 million of net favorable casualty development and $ 9.4 million of unfavorable property development. The net favorable casualty reserve development was largely driven by the workers compensation and general liability lines of business, including products liability and excess liability. Partially offsetting this net favorable development was $36.0 million of unfavorable casualty development in the commercial auto line of business, which was primarily driven by: (i) higher than expected frequencies and severities in accident years 2015 and 2016, and (ii) higher than expected severities in accident years 2012 through 2014. In addition, our E&S casualty lines experienced unfavorable development of $10.0 million in 2017 . The majority of the 2017 net favorable development was attributable to accident years 2014 and prior, driven by the general liability and workers compensation lines of business. This net favorable development was partially offset by unfavorable development in accident years 2015 and 2016 attributable to our commercial auto and E&S casualty lines of business. The unfavorable development in our commercial auto line of business was driven primarily by bodily injury liability for accident years 2012 through 2016, driven by higher than expected frequency and severity. The Insurance Subsidiaries had $ 65.8 million of favorable prior accident year development during 2016 , which included $ 69.0 million of net favorable casualty development and $ 3.2 million of unfavorable property development. The net favorable casualty reserve development was largely driven by the workers compensation and general liability lines of business, including products liability and excess liability. Partially offsetting this net favorable development was $ 25 million of unfavorable casualty development in the commercial automobile line of business. In addition, our E&S casualty lines experienced unfavorable development of $6.0 million in 2016 . The majority of the 2016 net favorable development was attributable to accident years 2013 and prior, driven by the workers compensation and general liability lines of business. This net favorable development was partially offset by unfavorable development in accident years 2014 and 2015 attributable to our commercial auto and E&S casualty lines of business. The unfavorable development in our commercial auto line of business was driven primarily by bodily injury liability for accident years 2014 and 2015. The unfavorable development in accident year 2014 was driven by higher than expected severity, whereas accident year 2015 was driven by higher than expected frequency and severity. (b) Reserves established for liability insurance include exposure to asbestos and environmental claims. These claims have arisen primarily from insured exposures in municipal government, small non-manufacturing commercial risk, and homeowners policies. The emergence of these claims is slow and highly unpredictable. There are significant uncertainties in estimating our exposure to asbestos and environmental claims (for both case and IBNR reserves) resulting from lack of relevant historical data, the delayed and inconsistent reporting patterns associated with these claims, and uncertainty as to the number and identity of claimants and complex legal and coverage issues. Legal issues that arise in asbestos and environmental cases include federal or state venue, choice of law, causation, admissibility of evidence, allocation of damages and contribution among joint defendants, successor and predecessor liability, and whether direct action against insurers can be maintained. Coverage issues that arise in asbestos and environmental cases include the interpretation and application of policy exclusions, the determination and calculation of policy limits, the determination of the ultimate amount of a loss, the extent to which a loss is covered by a policy, if at all, the obligation of an insurer to defend a claim, and the extent to which a party can prove the existence of coverage. Courts have reached different and sometimes inconsistent conclusions on these legal and coverage issues. We do not discount to present value that portion of our loss and loss expense reserves expected to be paid in future periods. The following table details our loss and loss expense reserves for various asbestos and environmental claims: 2018 ($ in millions) Gross Net Asbestos $ 7.3 6.1 Landfill sites 12.2 7.4 Underground storage tanks 10.5 9.3 Total $ 30.0 22.8 Reserves for asbestos and environmental claims are highly uncertain. There are significant uncertainties associated with estimating critical assumptions, such as average clean-up costs, third-party costs, potentially responsible party shares, allocation of damages, litigation and coverage costs, and potential state and federal legislative changes. Estimating IBNR is challenging because of the delayed and inconsistent reporting patterns associated with these claims. Traditional actuarial approaches cannot be applied because past loss history is not necessarily indicative of future behavior. While certain alternative projection models can be applied, such models can produce significantly different results with small changes in assumptions. As a result, reserves for asbestos and environmental require a high degree of judgment. Because of the significant uncertainty in the estimate, we do not calculate an asbestos and environmental loss range. Historically, our asbestos and environmental claims have been significantly lower in volume than many other standard commercial lines carriers since, prior to the introduction of the absolute pollution exclusion endorsement in the mid-1980’s, we were primarily a Standard Personal Lines carrier and therefore do not have broad exposure to asbestos and environmental claims. The following table provides a roll forward of gross and net asbestos and environmental incurred loss and loss expense and related reserves thereon: 2018 2017 2016 ($ in thousands) Gross Net Gross Net Gross Net Asbestos Reserves for loss and loss expense at beginning of year $ 7,577 6,346 7,847 6,615 8,024 6,793 Incurred loss and loss expense — — — — 77 77 Less: loss and loss expense paid (249 ) (249 ) (270 ) (269 ) (254 ) (255 ) Reserves for loss and loss expense at the end of year $ 7,328 6,097 7,577 6,346 7,847 6,615 Environmental Reserves for loss and loss expense at beginning of year $ 20,838 14,866 22,115 16,101 22,387 16,368 Incurred loss and loss expense 3,059 2,877 126 — 1,406 1,303 Less: loss and loss expense paid (1,205 ) (1,057 ) (1,403 ) (1,235 ) (1,678 ) (1,570 ) Reserves for loss and loss expense at the end of year $ 22,692 16,686 20,838 14,866 22,115 16,101 Total Asbestos and Environmental Claims Reserves for loss and loss expense at beginning of year $ 28,415 21,212 29,962 22,716 30,411 23,161 Incurred loss and loss expense 3,059 2,877 126 — 1,483 1,380 Less: loss and loss expense paid (1,454 ) (1,306 ) (1,673 ) (1,504 ) (1,932 ) (1,825 ) Reserves for loss and loss expense at the end of year $ 30,020 22,783 28,415 21,212 29,962 22,716 (c) The following is information about incurred and paid claims development as of December 31, 2018 , net of reinsurance, as well as cumulative claim frequency and the total of IBNR liabilities. During the experience period, we implemented a series of claims-related initiatives and claims management changes. These initiatives focused on claims handling and reserving, medical claims costs, and loss expenses. As a result of these initiatives, several historical patterns have changed and may no longer be appropriate to use as the sole basis for projections. All Lines (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 920,143 941,972 916,691 883,590 870,057 869,927 857,960 853,401 848,413 846,017 34,771 85,707 2010 950,114 973,742 977,959 956,600 943,118 922,404 915,131 907,074 904,561 42,224 94,400 2011 1,042,576 1,061,667 1,062,233 1,056,107 1,033,518 1,023,726 1,019,351 1,013,115 50,251 104,677 2012 1,065,437 1,071,290 1,020,655 998,028 973,089 973,644 973,411 66,071 103,949 2013 1,044,142 1,062,045 1,047,230 1,021,007 1,002,316 987,763 86,250 91,084 2014 1,107,513 1,133,798 1,146,990 1,124,014 1,104,218 117,760 94,774 2015 1,114,081 1,130,513 1,144,830 1,138,313 175,271 93,673 2016 1,188,608 1,203,634 1,227,142 319,825 93,724 2017 1,270,110 1,313,372 471,978 96,426 2018 1,413,800 677,444 96,408 Total 10,921,712 All Lines (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 277,275 442,417 540,982 634,902 695,249 736,100 760,589 775,885 784,713 791,281 2010 328,826 509,910 625,229 704,895 773,536 803,773 823,770 835,532 846,386 2011 391,944 585,867 692,730 782,655 852,202 901,801 924,111 940,626 2012 378,067 555,819 651,544 743,742 810,135 856,195 879,372 2013 335,956 518,872 644,475 748,758 833,823 872,331 2014 405,898 614,075 736,154 855,959 936,425 2015 376,641 581,203 725,385 845,868 2016 387,272 617,958 764,331 2017 433,440 678,453 2018 511,271 Total 8,066,344 All outstanding liabilities before 2009, net of reinsurance 361,631 Liabilities for loss and loss expenses, net of reinsurance 3,216,999 General Liability (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 237,913 241,625 233,530 223,146 212,947 211,243 206,387 205,741 201,568 203,176 15,951 13,873 2010 215,208 228,680 242,499 237,154 222,328 211,619 208,968 202,394 206,146 18,634 12,696 2011 227,769 228,720 239,480 230,785 217,256 211,196 212,011 211,500 20,973 11,614 2012 238,979 245,561 215,083 194,144 175,305 175,268 180,659 25,251 9,960 2013 250,609 251,421 239,776 225,709 210,785 203,831 35,971 10,326 2014 244,312 249,946 257,132 239,333 234,082 57,041 10,513 2015 254,720 245,710 246,990 233,249 84,861 10,253 2016 277,214 272,048 277,986 142,991 10,213 2017 293,747 293,128 202,925 10,032 2018 317,934 270,267 8,741 Total 2,361,691 General Liability (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 14,346 37,143 64,970 103,213 130,554 151,920 166,767 176,316 180,621 183,263 2010 15,726 46,201 80,018 113,050 143,360 161,487 172,394 178,179 183,988 2011 13,924 42,692 73,643 102,978 135,377 159,768 170,525 181,856 2012 13,030 35,241 56,580 89,008 109,448 130,866 144,451 2013 12,789 35,113 72,127 104,587 139,114 153,628 2014 14,901 46,825 79,972 121,969 154,957 2015 14,665 39,978 78,668 116,804 2016 15,684 46,549 89,431 2017 17,366 49,470 2018 19,531 Total 1,277,379 All outstanding liabilities before 2009, net of reinsurance 90,918 Liabilities for loss and loss expenses, net of reinsurance 1,175,230 Workers Compensation (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 197,504 215,946 213,036 210,109 210,756 216,992 212,536 208,611 208,142 205,125 18,242 12,218 2010 198,371 214,469 212,815 211,030 214,916 212,448 208,155 204,423 199,539 22,614 12,185 2011 205,238 218,973 214,743 215,114 210,591 205,708 200,674 194,821 26,226 11,850 2012 203,864 208,036 199,360 195,197 188,596 187,359 183,314 30,444 11,613 2013 199,794 194,318 187,658 173,160 166,662 162,787 30,648 11,372 2014 199,346 187,065 182,579 172,515 164,420 33,422 10,488 2015 193,729 194,639 183,604 179,642 34,940 10,544 2016 196,774 184,946 176,248 56,258 10,553 2017 195,202 184,306 72,213 10,745 2018 193,894 98,015 10,553 Total 1,844,096 Workers Compensation (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 37,885 87,299 117,019 133,116 145,417 154,726 160,529 164,336 167,894 171,205 2010 46,795 93,281 122,442 137,184 149,086 153,795 158,078 162,796 165,526 2011 42,941 90,836 118,847 134,646 139,232 149,269 154,320 158,535 2012 40,911 86,909 108,211 122,755 132,052 139,477 143,281 2013 36,829 74,568 96,376 109,739 118,669 124,130 2014 35,924 78,944 100,876 113,626 119,392 2015 33,857 77,320 98,195 112,601 2016 34,525 78,531 98,037 2017 40,375 82,216 2018 41,122 Total 1,216,045 All outstanding liabilities before 2009, net of reinsurance 245,831 Liabilities for loss and loss expenses, net of reinsurance 873,882 Commercial Automobile (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 199,541 191,079 182,724 169,858 166,682 162,911 161,251 161,923 161,300 161,057 574 24,749 2010 187,562 189,305 187,778 181,923 179,854 172,969 173,157 173,471 173,080 762 25,406 2011 174,006 183,044 182,325 178,421 172,617 174,882 174,514 173,507 1,633 25,398 2012 179,551 191,947 183,527 184,289 184,367 186,128 184,633 2,259 24,025 2013 188,289 205,282 209,197 207,994 210,410 207,975 3,756 25,556 2014 200,534 212,725 216,824 219,925 218,172 8,718 27,528 2015 220,994 240,958 253,074 259,495 19,192 29,092 2016 255,187 274,367 285,302 46,407 30,855 2017 301,274 329,389 98,125 32,122 2018 347,908 164,906 32,895 Total 2,340,518 Commercial Automobile (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 63,126 94,406 113,697 137,564 149,949 155,560 158,303 159,723 160,013 160,456 2010 68,098 99,254 128,015 146,913 163,513 167,227 169,100 169,793 171,693 2011 69,849 99,196 121,576 142,507 157,291 166,082 170,000 170,913 2012 73,316 105,371 127,235 148,669 168,114 176,656 179,501 2013 76,469 109,893 140,015 169,850 189,626 200,750 2014 80,810 117,169 148,884 180,701 202,821 2015 91,347 132,260 175,866 211,515 2016 106,022 155,720 200,701 2017 117,287 178,823 2018 134,867 Total 1,812,040 All outstanding liabilities before 2009, net of reinsurance 3,842 Liabilities for loss and loss expenses, net of reinsurance 532,320 Businessowners' Policies (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 48,535 51,762 46,645 43,828 43,553 44,938 44,299 44,273 43,933 44,028 323 3,474 2010 53,669 49,285 42,408 39,915 40,899 40,581 41,239 41,197 40,920 381 3,918 2011 54,469 57,083 51,047 58,242 59,256 58,966 58,456 58,735 1,140 4,959 2012 54,342 48,029 46,303 44,172 44,077 43,747 43,418 430 5,542 2013 49,617 42,618 41,005 40,624 41,369 39,709 1,404 3,482 2014 55,962 60,949 62,548 59,806 58,517 2,959 4,062 2015 52,871 53,768 57,245 55,925 6,215 3,952 2016 52,335 53,792 54,993 9,272 3,823 2017 46,624 48,698 13,087 3,808 2018 55,024 16,177 3,823 Total 499,967 Businessowners' Policies (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 18,915 29,612 32,689 36,073 40,052 42,895 43,358 43,448 43,547 43,596 2010 20,821 28,131 31,027 34,705 37,819 38,900 40,279 40,395 40,439 2011 27,884 37,362 41,011 46,444 52,114 55,856 57,045 57,365 2012 22,199 31,833 35,089 37,215 38,766 40,627 41,326 2013 17,412 26,592 30,845 34,760 37,993 38,464 2014 28,914 40,584 44,911 49,460 52,940 2015 24,189 36,014 42,710 46,571 2016 24,655 36,848 39,973 2017 21,865 31,337 2018 29,995 Total 422,006 All outstanding liabilities before 2009, net of reinsurance 7,783 Liabilities for loss and loss expenses, net of reinsurance 85,744 Commercial Property (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 82,619 82,124 82,025 82,014 80,774 80,455 80,558 80,545 80,416 80,410 2 7,009 2010 105,647 96,851 97,386 96,127 95,530 95,363 95,178 95,155 95,142 4 7,668 2011 136,954 131,667 130,942 131,282 131,353 131,113 131,049 131,009 6 9,038 2012 118,464 114,224 115,375 116,658 117,102 117,170 117,225 21 8,515 2013 88,101 90,639 90,103 90,005 90,436 90,278 28 5,713 2014 141,192 136,249 136,820 138,751 138,155 57 6,514 2015 110,270 109,513 111,750 111,566 77 6,401 2016 121,927 126,185 125,937 405 6,727 2017 138,773 149,106 (76 ) 6,850 2018 183,177 7,052 7,695 Total 1,222,005 Commercial Property (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 59,933 78,695 80,433 80,894 80,251 80,352 80,529 80,509 80,405 80,393 2010 69,543 91,918 94,602 95,111 95,270 95,147 95,156 95,150 95,138 2011 94,538 127,580 129,579 130,681 131,060 131,115 131,089 131,100 2012 81,528 108,834 111,503 114,699 116,291 116,625 116,671 2013 60,244 87,874 90,446 90,350 90,840 90,696 2014 101,131 132,909 136,634 137,883 137,418 2015 79,048 106,182 109,829 110,994 2016 83,966 118,789 122,930 2017 99,047 142,338 2018 135,416 Total 1,163,094 All outstanding liabilities before 2009, net of reinsurance 69 Liabilities for loss and loss expenses, net of reinsurance 58,980 Personal Automobile (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 93,808 103,319 105,033 103,908 104,734 103,866 103,393 103,412 103,348 103,303 146 17,346 2010 103,340 110,075 112,346 109,515 107,490 107,405 107,224 107,054 106,887 160 20,822 2011 113,232 116,164 113,686 112,993 114,241 113,830 113,988 113,921 194 22,700 2012 113,771 114,921 109,832 109,324 110,294 110,300 109,795 205 22,332 2013 108,417 109,620 106,225 106,703 107,759 107,680 288 22,373 2014 102,250 109,325 106,757 107,452 106,821 774 22,504 2015 96,387 99,698 100,214 99,570 2,572 20,860 2016 92,727 98,032 100,202 6,252 19,803 2017 101,880 105,139 13,162 20,679 2018 111,594 23,506 21,748 Total 1,064,912 Personal Automobile (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 51,039 71,911 86,431 96,229 100,566 102,187 102,322 102,437 103,009 103,010 2010 58,786 82,490 95,300 101,540 104,061 105,849 106,453 106,733 106,722 2011 61,323 82,102 93,878 105,068 111,085 112,732 113,551 113,664 2012 63,704 82,729 94,842 102,977 107,890 109,355 109,447 2013 61,384 80,861 92,637 100,528 105,131 106,679 2014 62,519 83,739 92,589 99,173 104,055 2015 58,725 76,470 87,163 92,102 2016 57,961 76,823 86,752 2017 62,854 82,730 2018 69,721 Total 974,882 All outstanding liabilities before 2009, net of reinsurance 6,040 Liabilities for loss and loss expenses, net of reinsurance 96,070 Homeowners (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 47,636 44,511 42,609 40,313 61,927 40,400 40,465 40,457 40,451 40,500 70 5,634 2010 68,373 67,525 63,285 97,761 62,462 62,402 62,339 62,392 62,402 83 9,132 2011 103,804 98,211 82,744 94,167 94,543 94,183 94,378 94,587 131 15,109 2012 87,260 82,745 86,560 86,667 86,271 86,330 86,483 237 16,939 2013 73,670 72,528 71,494 72,145 71,714 72,148 331 7,747 2014 80,111 82,461 83,637 83,844 83,539 411 8,770 2015 76,637 76,400 76,559 74,723 1,172 7,744 2016 60,105 60,931 62,391 1,837 6,869 2017 59,167 67,978 1,969 7,299 2018 62,961 6,660 7,062 Total 707,712 Homeowners (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 28,299 36,965 38,078 39,342 39,731 39,819 39,907 40,189 40,269 40,403 2010 43,699 58,638 60,295 61,106 62,155 62,227 62,241 62,272 62,283 2011 71,668 89,963 91,718 92,185 93,312 93,720 94,007 94,412 2012 69,056 79,584 82,720 84,250 85,196 85,562 85,642 2013 50,664 65,528 67,838 69,775 71,776 72,197 2014 61,561 76,007 79,751 81,664 82,583 2015 52,589 70,078 72,202 72,927 2016 42,252 57,333 59,546 2017 45,466 63,290 2018 49,430 Total 682,713 All outstanding liabilities before 2009, net of reinsurance 6,107 Liabilities for loss and loss expenses, net of reinsurance 31,106 E&S Casualty Lines (in thousands, except for claim counts) Incurred Loss and Allocated Loss Expenses, Net of Reinsurance As of Accident Year Unaudited IBNR Cumulative Number of Reported Claims 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ 885 1,053 938 728 710 96 737 739 — 274 2010 3,294 4,106 3,369 4,299 3,831 3,055 4,932 5,168 — 813 2011 8,127 7,102 9,853 12,207 10,273 9,652 10,228 12,119 276 1,321 2012 42,367 42,621 43,175 46,149 46,165 45,988 46,444 6,417 2,022 2013 55,468 60,309 67,099 69,112 67,647 68,972 14,175 2,266 2014 55,316 63,505 69,929 71,719 71,206 14,097 2,040 2015 75,498 76,432 82,404 90,488 24,516 2,746 2016 94,451 96,416 104,655 52,151 2,732 2017 91,438 95,783 66,321 2,353 2018 98,324 82,486 1,734 Total 593,898 E&S Casualty Lines (in thousands) Cumulative Paid Loss and Allocated Loss Expenses, Net of Reinsurance Accident Year Unaudited 2011 2012 2013 2014 2015 2016 2017 2018 2009 $ — 198 431 605 626 709 737 739 2010 — 1,218 2,570 3,574 4,078 4,513 4,610 4,908 2011 — 806 3,200 6,445 9,954 9,912 10,256 9,819 2012 3,722 7,914 16,430 25,064 32,343 36,278 38,298 2013 2,715 9,470 21,980 35,200 46,108 51,142 2014 2,353 12,234 25,571 43,877 53,780 2015 3,036 13,057 29,389 50,712 2016 3,720 16,195 33,950 2017 5,057 14,672 2018 5,509 Total 263,529 All outstanding liabilities before 2009, net of reinsurance 98 Liabilities for loss and loss expenses, net of reinsurance 330,467 In 2011, the Parent purchased Mesa Underwriters Specialty Insurance Company ("MUSIC"), a wholly-owned E&S Lines subsidiary of Montpelier Re Holdings, Ltd. Under the terms of the purchase agreement, the Parent acquired net loss and loss reserves amounting to approximately $15 million . All development on this acquired business was fully reinsured as of the acquisition date. (d) The reconciliation of the net incurred and paid claims development tables to the liability for loss and loss expenses in the consolidated statement of financial position is as follows: (in thousands) December 31, 2018 Net outstanding liabilities: Standard Commercial Lines General liability $ 1,175,230 Workers compensation 873,882 Commercial automobile 532,320 Businessowners' policies 85,744 Commercial property 58,980 Other Standard Commercial Lines 9,122 Total Standard Commercial Lines net outstanding liabilities 2,735,278 Standard Personal Lines Personal automobile 96,070 Homeowners 31,106 Other Standard Personal Lines 10,474 Total Standard Personal Lines net outstanding liabilities 137,650 E&S Lines Casualty lines 330,467 Property lines 13,604 Total E&S Lines net outstanding liabilities 344,071 Total liabilities for unpaid loss and loss expenses, net of reinsurance 3,216,999 Reinsurance recoverable on unpaid claims: Standard Commercial Lines General liability 181,102 Workers compensation 220,683 Commercial automobile 15,641 Businessowners' policies 3,473 Commercial property 12,620 Other Standard Commercial Lines 2,909 Total Standard Commercial Lines reinsurance recoverable on unpaid loss 436,428 Standard Personal Lines Personal automobile 45,572 Homeowners 1,346 Other Standard Personal Lines 31,777 Total Standard Personal Lines reinsurance recoverable on unpaid loss 78,695 E&S Lines Casualty lines 21,898 Property lines 367 Total E&S Lines reinsurance recoverable on unpaid loss 22,265 Total reinsurance recoverable on unpaid loss 537,388 Unallocated loss expenses 139,481 Total gross liability for unpaid loss and loss expenses $ 3,893,868 (e) The table below reflects the historical average annual percentage payout of incurred claims by age. For example, the general liability line of business averages payout of 6.5% of its ultimate losses in the first year, 12.2% in the second year, and so forth. The following is supplementary information about average historical claims duration as of December 31, 2018 : Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance Years 1 2 3 4 5 6 7 8 9 10 General liability 6.5% 12.2 15.3 17.0 14.5 9.8 6.3 4.8 2.7 1.1 Workers compensation 21.2 24.3 13.2 8.3 5.4 3.9 2.4 2.3 1.4 1.1 Commercial automobile 37.9 17.3 14.5 13.1 9.5 4.0 1.6 0.8 0.7 0.4 Businessowners’ policies 47.3 19.9 8.3 8.3 7.4 4.3 1.7 0.5 0.2 1.1 Commercial property 70.7 25.2 2.7 1.1 0.2 0.1 — — — — Personal automobile 57.1 18.5 10.5 7.2 4.3 1.5 0.4 0.1 0.2 — Homeowners 72.3 20.3 3.1 1.8 1.4 0.4 0.2 0.1 0.1 0.1 E&S Lines - casualty 5.0 11.4 17.1 21.4 15.4 8.6 5.4 |