2nd QUARTER FY 2010 EARNINGS PRESENTATION
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Non-GAAP and Other Definitions
• Operating Cost: Equal to the sum of (1) cost of services, (2) business units
SG&A, (3) depreciation and amortization
• Operating Income: Revenue minus operating cost
• Operating Income Margin: Operating Income as a percentage of revenue
• DSO: Total receivables at quarter end divided by revenue per day. Revenue per
day equals total revenues for the last quarter divided by the number of days in the
fiscal quarter. Total receivables includes unbilled receivables but excludes tax
receivables
• Free Cash Flow: Equal to the sum of (1) operating cash flows, (2) investing cash
flows, excluding business acquisitions and dispositions, purchase, or sale of
available for sale securities, and (3) capital lease payments
• Net Debt: Calculated as the sum of long-term and short-term debt, less cash and
marketable securities
• Net Debt to Capital: Calculated as the ratio of net debt to capital (total debt
plus equity)