Supplemental Balance Sheet Disclosures [Text Block] | Trade accounts receivable – Net trade accounts receivable were comprised of the following: (in thousands) March 31, December 31, Trade accounts receivable – gross $ 188,534 $ 202,077 Allowance for credit losses (4,199) (4,130) Trade accounts receivable – net (1) $ 184,335 $ 197,947 (1) Includes unbilled receivables of $50,106 as of March 31, 2022 and $47,420 as of December 31, 2021. Changes in the allowance for credit losses for the quarters ended March 31, 2022 and 2021 were as follows: Quarter Ended (in thousands) 2022 2021 Balance, beginning of year $ 4,130 $ 6,428 Bad debt expense (benefit) 625 (649) Write-offs and other (556) (900) Balance, end of period $ 4,199 $ 4,879 Inventories and supplies – Inventories and supplies were comprised of the following: (in thousands) March 31, December 31, Raw materials $ 5,587 $ 5,316 Semi-finished goods 6,742 6,708 Finished goods 21,555 21,995 Supplies 6,022 6,041 Reserves for excess and obsolete items (5,379) (5,132) Inventories and supplies, net of reserves $ 34,527 $ 34,928 Changes in the reserves for excess and obsolete items were as follows for the quarters ended March 31, 2022 and 2021: Quarter Ended (in thousands) 2022 2021 Balance, beginning of year $ 5,132 $ 11,748 Amounts charged to expense 773 2,013 Write-offs and other (526) (822) Balance, end of period $ 5,379 $ 12,939 Available-for-sale debt securities – Available-for-sale debt securities included within funds held for customers were comprised of the following: March 31, 2022 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,865 $ — $ (836) $ 9,029 Canadian guaranteed investment certificate 3,998 — — 3,998 Available-for-sale debt securities $ 13,863 $ — $ (836) $ 13,027 (1) Funds held for customers, as reported on the consolidated balance sheet as of March 31, 2022, also included cash of $143,725. December 31, 2021 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,724 $ — $ (374) $ 9,350 Canadian guaranteed investment certificate 3,957 — — 3,957 Available-for-sale debt securities $ 13,681 $ — $ (374) $ 13,307 (1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2021, also included cash of $241,488. Expected maturities of available-for-sale debt securities as of March 31, 2022 were as follows: (in thousands) Fair value Due in one year or less $ 6,572 Due in two to five years 2,708 Due in six to ten years 3,747 Available-for-sale debt securities $ 13,027 Further information regarding the fair value of available-for-sale debt securities can be found in Note 8. Revenue in excess of billings – Revenue in excess of billings was comprised of the following: (in thousands) March 31, December 31, Conditional right to receive consideration $ 22,657 $ 22,780 Unconditional right to receive consideration (1) 11,032 7,613 Revenue in excess of billings $ 33,689 $ 30,393 (1) Represents revenues that are earned but not currently billable under the related contract terms. Intangibles – Intangibles were comprised of the following: March 31, 2022 December 31, 2021 (in thousands) Gross carrying amount Accumulated amortization Net carrying amount Gross carrying amount Accumulated amortization Net carrying amount Customer lists/relationships $ 493,510 $ (264,822) $ 228,688 $ 493,495 $ (255,178) $ 238,317 Internal-use software 471,035 (354,338) 116,697 456,133 (342,656) 113,477 Technology-based intangibles 98,813 (40,584) 58,229 98,813 (38,553) 60,260 Partner relationships 73,257 (4,323) 68,934 73,095 (2,990) 70,105 Trade names 44,185 (24,935) 19,250 51,052 (31,277) 19,775 Software to be sold 36,900 (29,167) 7,733 36,900 (28,110) 8,790 Intangibles $ 1,217,700 $ (718,169) $ 499,531 $ 1,209,488 $ (698,764) $ 510,724 Amortization of intangibles was $36,159 for the quarter ended March 31, 2022 and $23,264 for the quarter ended March 31, 2021. Based on the intangibles in service as of March 31, 2022, estimated future amortization expense is as follows: (in thousands) Estimated Remainder of 2022 $ 88,406 2023 117,562 2024 75,257 2025 50,306 2026 40,004 The following intangibles were acquired during the quarter ended March 31, 2022: (in thousands) Amount Weighted-average amortization period Internal-use software $ 15,931 3 Customer lists/relationships 10,280 6 Partner relationships 163 1 Acquired intangibles $ 26,374 4 Goodwill – Changes in goodwill by reportable segment and in total were as follows for the quarter ended March 31, 2022: (in thousands) Payments Cloud Solutions Promotional Solutions Checks Total Balance, December 31, 2021: Goodwill, gross $ 895,338 $ 432,984 $ 252,874 $ 434,812 $ 2,016,008 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges 895,338 40,816 59,175 434,812 1,430,141 Currency translation adjustment — — 15 — 15 Balance, March 31, 2022 $ 895,338 $ 40,816 $ 59,190 $ 434,812 $ 1,430,156 Balance, March 31, 2022: Goodwill, gross $ 895,338 $ 432,984 $ 252,889 $ 434,812 $ 2,016,023 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges $ 895,338 $ 40,816 $ 59,190 $ 434,812 $ 1,430,156 Other non-current assets – Other non-current assets were comprised of the following: (in thousands) March 31, December 31, Postretirement benefit plan asset $ 88,943 $ 87,019 Cloud computing arrangements implementation costs 66,408 63,806 Prepaid product discounts 51,885 56,527 Deferred contract acquisition costs (1) 20,200 17,975 Loans and notes receivable from distributors, net of allowance for credit losses (2) 15,970 20,201 Assets held for sale (3) 10,151 7,251 Other 25,899 26,684 Other non-current assets $ 279,456 $ 279,463 (1) Amortization of deferred contract acquisition costs was $1,756 for the quarter ended March 31, 2022 and $972 for the quarter ended March 31, 2021. (2) Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $1,162 as of March 31, 2022 and $1,317 as of December 31, 2021. (3) Relates primarily to the continuing evaluation of our real estate footprint in both periods, as well as the assets of our Australian web hosting business as of March 31, 2022 (Note 6). Changes in the allowance for credit losses related to loans and notes receivable from distributors were as follows for the quarters ended March 31, 2022 and 2021: Quarter Ended (in thousands) 2022 2021 Balance, beginning of year $ 2,830 $ 3,995 Bad debt expense (benefit) 81 (634) Exchange for customer lists (402) — Balance, end of period $ 2,509 $ 3,361 Past due receivables and those on non-accrual status were not significant as of March 31, 2022 or December 31, 2021. We categorize loans and notes receivable into risk categories based on information about the ability of borrowers to service their debt, including current financial information, historical payment experience, current economic trends and other factors. The highest quality receivables are assigned a 1-2 internal grade. Those that have a potential weakness requiring management's attention are assigned a 3-4 internal grade. The following table presents loans and notes receivable from distributors, including the current portion, by credit quality indicator and by year of origination, as of March 31, 2022. There were no write-offs or recoveries recorded during the quarter ended March 31, 2022. Loans and notes receivable from distributors amortized cost basis by origination year (in thousands) 2020 2019 2018 2017 Prior Total Risk rating: 1-2 internal grade $ 1,201 $ 471 $ 5,283 $ 8,942 $ 1,145 $ 17,042 3-4 internal grade — 2,599 — — — 2,599 Loans and notes receivable $ 1,201 $ 3,070 $ 5,283 $ 8,942 $ 1,145 $ 19,641 Changes in prepaid product discounts during the quarters ended March 31, 2022 and 2021 were as follows: Quarter Ended (in thousands) 2022 2021 Balance, beginning of year $ 56,527 $ 50,602 Additions (1) 4,229 7,890 Amortization (8,924) (7,440) Other 53 (8) Balance, end of period $ 51,885 $ 51,044 (1) Prepaid product discounts are generally accrued upon contract execution. Cash payments for prepaid product discounts were $7,859 for the quarter ended March 31, 2022 and $9,590 for the quarter ended March 31, 2021. Accrued liabilities – Accrued liabilities were comprised of the following: (in thousands) March 31, December 31, Deferred revenue (1) $ 46,908 $ 52,645 Employee cash bonuses, including sales incentives 16,216 45,006 Interest 15,451 4,597 Operating lease liabilities 14,243 14,852 Customer rebates 9,316 9,036 Prepaid product discounts due within one year 8,319 11,866 Other 91,460 78,830 Accrued liabilities $ 201,913 $ 216,832 (1) $20,238 of the December 31, 2021 amount was recognized as revenue during the quarter ended March 31, 2022. Supplemental cash flow information – The reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents to the consolidated balance sheets was as follows: (in thousands) March 31, March 31, Cash and cash equivalents $ 44,059 $ 125,440 Restricted cash and restricted cash equivalents included in funds held for customers 143,725 109,075 Cash and cash equivalents included in other current assets (1) 400 — Non-current restricted cash included in other non-current assets 2,595 — Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 190,779 $ 234,515 (1) |