Supplemental balance sheet and cash flow information | Trade accounts receivable – Net trade accounts receivable was comprised of the following: (in thousands) June 30, December 31, Trade accounts receivable – gross $ 190,844 $ 202,077 Allowance for credit losses (4,253) (4,130) Trade accounts receivable – net (1) $ 186,591 $ 197,947 (1) Includes unbilled receivables of $52,647 as of June 30, 2022 and $47,420 as of December 31, 2021. Changes in the allowance for credit losses for the six months ended June 30, 2022 and 2021 were as follows: Six Months Ended (in thousands) 2022 2021 Balance, beginning of year $ 4,130 $ 6,428 Bad debt expense (benefit) 1,449 (1,696) Write-offs and other (1,326) (1,704) Balance, end of period $ 4,253 $ 3,028 Inventories and supplies – Inventories and supplies were comprised of the following: (in thousands) June 30, December 31, Raw materials $ 6,736 $ 5,316 Semi-finished goods 7,004 6,708 Finished goods 22,677 21,995 Supplies 6,525 6,041 Reserves for excess and obsolete items (5,437) (5,132) Inventories and supplies, net of reserves $ 37,505 $ 34,928 Changes in the reserves for excess and obsolete items were as follows for the six months ended June 30, 2022 and 2021: Six Months Ended (in thousands) 2022 2021 Balance, beginning of year $ 5,132 $ 11,748 Amounts charged to expense 1,516 2,151 Write-offs and other (1,211) (8,443) Balance, end of period $ 5,437 $ 5,456 Available-for-sale debt securities – Available-for-sale debt securities included within funds held for customers were comprised of the following: June 30, 2022 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,606 $ — $ (1,105) $ 8,501 Available-for-sale debt securities $ 9,606 $ — $ (1,105) $ 8,501 (1) Funds held for customers, as reported on the consolidated balance sheet as of June 30, 2022, also included cash of $143,702. December 31, 2021 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,724 $ — $ (374) $ 9,350 Canadian guaranteed investment certificate 3,957 — — 3,957 Available-for-sale debt securities $ 13,681 $ — $ (374) $ 13,307 (1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2021, also included cash of $241,488. Expected maturities of available-for-sale debt securities as of June 30, 2022 were as follows: (in thousands) Fair value Due in one year or less $ 3,260 Due in two to five years 2,516 Due in six to ten years 2,725 Available-for-sale debt securities $ 8,501 Further information regarding the fair value of available-for-sale debt securities can be found in Note 8. Revenue in excess of billings – Revenue in excess of billings was comprised of the following: (in thousands) June 30, December 31, Conditional right to receive consideration $ 22,418 $ 22,780 Unconditional right to receive consideration (1) 14,077 7,613 Revenue in excess of billings $ 36,495 $ 30,393 (1) Represents revenues that are earned but not currently billable under the related contract terms. Intangibles – Intangibles were comprised of the following: June 30, 2022 December 31, 2021 (in thousands) Gross carrying amount Accumulated amortization Net carrying amount Gross carrying amount Accumulated amortization Net carrying amount Customer lists/relationships $ 495,266 $ (282,533) $ 212,733 $ 493,495 $ (255,178) $ 238,317 Internal-use software 485,726 (368,129) 117,597 456,133 (342,656) 113,477 Technology-based intangibles 98,813 (42,615) 56,198 98,813 (38,553) 60,260 Partner relationships 74,205 (5,750) 68,455 73,095 (2,990) 70,105 Trade names 44,185 (25,460) 18,725 51,052 (31,277) 19,775 Software to be sold 36,900 (30,114) 6,786 36,900 (28,110) 8,790 Intangibles $ 1,235,095 $ (754,601) $ 480,494 $ 1,209,488 $ (698,764) $ 510,724 Amortization of intangibles was $38,339 for the quarter ended June 30, 2022, $28,559 for the quarter ended June 30, 2021, $74,498 for the six months ended June 30, 2022 and $51,823 for the six months ended June 30, 2021. Based on the intangibles in service as of June 30, 2022, estimated future amortization expense is as follows: (in thousands) Estimated Remainder of 2022 $ 71,410 2023 117,095 2024 77,822 2025 48,273 2026 42,398 We purchased the following intangibles during the six months ended June 30, 2022: (in thousands) Amount Weighted-average amortization period Internal-use software $ 31,800 3 Customer lists/relationships 12,480 6 Partner relationships 1,110 3 Acquired intangibles $ 45,390 4 Goodwill – Changes in goodwill by reportable segment and in total were as follows for the six months ended June 30, 2022: (in thousands) Payments Cloud Solutions Promotional Solutions Checks Total Balance, December 31, 2021: Goodwill, gross $ 895,338 $ 432,984 $ 252,874 $ 434,812 $ 2,016,008 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges 895,338 40,816 59,175 434,812 1,430,141 Measurement-period adjustment (Note 6) 1,343 — — — 1,343 Currency translation adjustment — — (27) — (27) Balance, June 30, 2022 $ 896,681 $ 40,816 $ 59,148 $ 434,812 $ 1,431,457 Balance, June 30, 2022: Goodwill, gross $ 896,681 $ 432,984 $ 252,847 $ 434,812 $ 2,017,324 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges $ 896,681 $ 40,816 $ 59,148 $ 434,812 $ 1,431,457 Other non-current assets – Other non-current assets were comprised of the following: (in thousands) June 30, December 31, Postretirement benefit plan asset $ 90,639 $ 87,019 Cloud computing arrangement implementation costs 69,008 63,806 Prepaid product discounts 48,683 56,527 Deferred contract acquisition costs (1) 21,018 17,975 Loans and notes receivable from distributors, net of allowance for credit losses (2) 14,602 20,201 Other 28,397 33,935 Other non-current assets $ 272,347 $ 279,463 (1) Amortization of deferred contract acquisition costs was $3,767 for the six months ended June 30, 2022 and $2,276 for the six months ended June 30, 2021. (2) Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $1,059 as of June 30, 2022 and $1,317 as of December 31, 2021. Changes in the allowance for credit losses related to loans and notes receivable from distributors were as follows for the six months ended June 30, 2022 and 2021: Six Months Ended (in thousands) 2022 2021 Balance, beginning of year $ 2,830 $ 3,995 Bad debt expense (benefit) 264 (658) Exchange for customer lists (402) — Balance, end of period $ 2,692 $ 3,337 Past due receivables and those on non-accrual status were not significant as of June 30, 2022 or December 31, 2021. We categorize loans and notes receivable into risk categories based on information about the ability of borrowers to service their debt, including current financial information, historical payment experience, current economic trends and other factors. The highest quality receivables are assigned a 1-2 internal grade. Those that have a potential weakness requiring management's attention are assigned a 3-4 internal grade. The following table presents loans and notes receivable from distributors, including the current portion, by credit quality indicator and by year of origination, as of June 30, 2022. There were no write-offs or recoveries recorded during the six months ended June 30, 2022. Loans and notes receivable from distributors amortized cost basis by origination year (in thousands) 2020 2019 2018 2017 Prior Total Risk rating: 1-2 internal grade $ 1,203 $ 457 $ 4,394 $ 8,649 $ 1,051 $ 15,754 3-4 internal grade — 2,599 — — — 2,599 Loans and notes receivable $ 1,203 $ 3,056 $ 4,394 $ 8,649 $ 1,051 $ 18,353 Changes in prepaid product discounts during the six months ended June 30, 2022 and 2021 were as follows: Six Months Ended (in thousands) 2022 2021 Balance, beginning of year $ 56,527 $ 50,602 Additions (1) 9,413 18,689 Amortization (17,171) (15,137) Other (86) (45) Balance, end of period $ 48,683 $ 54,109 (1) Prepaid product discounts are generally accrued upon contract execution. Cash payments for prepaid product discounts were $12,285 for the six months ended June 30, 2022 and $19,077 for the six months ended June 30, 2021. Accrued liabilities – Accrued liabilities were comprised of the following: (in thousands) June 30, December 31, Deferred revenue (1) $ 39,960 $ 52,645 Wages and payroll liabilities, including vacation 31,621 24,951 Employee cash bonuses, including sales incentives 26,102 45,006 Operating lease liabilities 13,278 14,852 Customer rebates 10,638 9,036 Prepaid product discounts due within one year 8,895 11,866 Other 65,281 58,476 Accrued liabilities $ 195,775 $ 216,832 (1) $20,238 of the December 31, 2021 amount was recognized as revenue during the six months ended June 30, 2022. Supplemental cash flow information – The reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents to the consolidated balance sheets was as follows: (in thousands) June 30, June 30, Cash and cash equivalents $ 43,262 $ 163,338 Restricted cash and restricted cash equivalents included in funds held for customers 143,702 121,992 Non-current restricted cash included in other non-current assets 2,624 2,744 Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 189,588 $ 288,074 |