Supplemental balance sheet and cash flow information | Trade accounts receivable – Net trade accounts receivable was comprised of the following: (in thousands) March 31, December 31, Trade accounts receivable – gross $ 226,718 $ 210,799 Allowance for credit losses (4,824) (4,182) Trade accounts receivable – net (1) $ 221,894 $ 206,617 (1) Includes unbilled receivables of $54,336 as of March 31, 2023 and $43,902 as of December 31, 2022. Changes in the allowance for credit losses for the quarters ended March 31, 2023 and 2022 were as follows: Quarter Ended (in thousands) 2023 2022 Balance, beginning of year $ 4,182 $ 4,130 Bad debt expense 1,466 625 Write-offs and other (824) (556) Balance, end of period $ 4,824 $ 4,199 Inventories and supplies – Inventories and supplies were comprised of the following: (in thousands) March 31, December 31, Raw materials $ 11,326 $ 11,563 Semi-finished goods 5,973 7,777 Finished goods 37,240 32,938 Supplies 6,866 6,389 Reserve for excess and obsolete items (7,482) (6,400) Inventories and supplies, net of reserve $ 53,923 $ 52,267 Changes in the reserve for excess and obsolete items were as follows for the quarters ended March 31, 2023 and 2022: Quarter Ended (in thousands) 2023 2022 Balance, beginning of year $ 6,400 $ 5,132 Amounts charged to expense 1,334 773 Write-offs and other (252) (526) Balance, end of period $ 7,482 $ 5,379 Available-for-sale debt securities – Available-for-sale debt securities were comprised of the following: March 31, 2023 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,269 $ — $ (899) $ 8,370 Available-for-sale debt securities $ 9,269 $ — $ (899) $ 8,370 (1) Funds held for customers, as reported on the consolidated balance sheet as of March 31, 2023, also included cash of $149,010. December 31, 2022 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Cash equivalents: Domestic money market fund $ 5,000 $ — $ — $ 5,000 Funds held for customers: (1) Canadian and provincial government securities 9,190 — (1,064) 8,126 Available-for-sale debt securities $ 14,190 $ — $ (1,064) $ 13,126 (1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2022, also included cash of $294,165. Expected maturities of available-for-sale debt securities as of March 31, 2023 were as follows: (in thousands) Fair value Due in one year or less $ 2,888 Due in two to five years 2,461 Due in six to ten years 3,021 Available-for-sale debt securities $ 8,370 Further information regarding the fair value of available-for-sale debt securities can be found in Note 8. Revenue in excess of billings – Revenue in excess of billings was comprised of the following: (in thousands) March 31, December 31, Conditional right to receive consideration $ 20,928 $ 26,520 Unconditional right to receive consideration (1) 15,004 12,241 Revenue in excess of billings $ 35,932 $ 38,761 (1) Represents revenues that are earned but not currently billable under the related contract terms. Intangibles – Intangibles were comprised of the following: March 31, 2023 December 31, 2022 (in thousands) Gross carrying amount Accumulated amortization Net carrying amount Gross carrying amount Accumulated amortization Net carrying amount Internal-use software $ 497,102 $ (365,240) $ 131,862 $ 529,306 $ (395,514) $ 133,792 Customer lists/relationships 491,951 (323,960) 167,991 497,882 (312,986) 184,896 Technology-based intangibles 97,633 (47,529) 50,104 99,613 (47,478) 52,135 Partner relationships 73,930 (9,411) 64,519 74,682 (9,094) 65,588 Trade names 39,367 (22,217) 17,150 44,185 (26,510) 17,675 Software to be sold 36,900 (32,954) 3,946 36,900 (32,007) 4,893 Intangibles $ 1,236,883 $ (801,311) $ 435,572 $ 1,282,568 $ (823,589) $ 458,979 Amortization of intangibles was $38,217 for the quarter ended March 31, 2023 and $36,159 for the quarter ended March 31, 2022. Based on the intangibles in service as of March 31, 2023, estimated future amortization expense is as follows: (in thousands) Estimated Remainder of 2023 $ 97,717 2024 96,138 2025 66,435 2026 42,050 2027 32,746 In the normal course of business, we acquire and develop internal-use software. We also, at times, purchase customer list and partner relationship assets. The following intangibles were capitalized during the quarter ended March 31, 2023: (in thousands) Amount Weighted-average amortization period Internal-use software $ 16,918 3 Partner relationships 274 1 Acquired intangibles $ 17,192 3 Goodwill – Changes in goodwill by reportable segment and in total were as follows for the quarter ended March 31, 2023: (in thousands) Payments Data Solutions Promotional Solutions Checks Total Balance, December 31, 2022: Goodwill, gross $ 896,681 $ 432,984 $ 252,775 $ 434,812 $ 2,017,252 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges 896,681 40,816 59,076 434,812 1,431,385 Currency translation adjustment and other (828) — 4 — (824) Balance, March 31, 2023 $ 895,853 $ 40,816 $ 59,080 $ 434,812 $ 1,430,561 Balance, March 31, 2023: Goodwill, gross $ 895,853 $ 432,984 $ 252,779 $ 434,812 $ 2,016,428 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges $ 895,853 $ 40,816 $ 59,080 $ 434,812 $ 1,430,561 Other non-current assets – Other non-current assets were comprised of the following: (in thousands) March 31, December 31, Postretirement benefit plan asset $ 81,424 $ 79,343 Cloud computing arrangement implementation costs 69,279 71,547 Prepaid product discounts 48,106 44,824 Deferred contract acquisition costs (1) 22,645 21,300 Assets held for sale (2) 13,355 — Loans and notes receivable from distributors, net of allowance for credit losses (3) 12,959 13,259 Other 24,987 30,081 Other non-current assets $ 272,755 $ 260,354 (1) Amortization of deferred contract acquisition costs was $2,367 for the quarter ended March 31, 2023 and $1,756 for the quarter ended March 31, 2022. (2) Amount includes the non-current assets of our North American web hosting and logo design businesses that were held for sale as of March 31, 2023 (Note 6). (3) Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $992 as of March 31, 2023 and $961 as of December 31, 2022. Changes in the allowance for credit losses related to loans and notes receivable from distributors were as follows for the quarters ended March 31, 2023 and 2022: Quarter Ended (in thousands) 2023 2022 Balance, beginning of year $ 1,024 $ 2,830 Bad debt (benefit) expense (28) 81 Other — (402) Balance, end of period $ 996 $ 2,509 Past due receivables and those on non-accrual status were not significant as of March 31, 2023 or December 31, 2022. We categorize loans and notes receivable into risk categories based on information about the ability of borrowers to service their debt, including current financial information, historical payment experience, current economic trends and other factors. The highest quality receivables are assigned a 1-2 internal grade. Those that have a potential weakness requiring management's attention are assigned a 3-4 internal grade. The following table presents loans and notes receivable from distributors, including the current portion, by credit quality indicator and by year of origination, as of March 31, 2023. There were no write-offs or recoveries recorded during the quarter ended March 31, 2023. Loans and notes receivable from distributors amortized cost basis by origination year (in thousands) 2020 2019 2018 Prior Total Risk rating: 1-2 internal grade $ 1,104 $ 415 $ 4,008 $ 9,420 $ 14,947 3-4 internal grade — — — — — Loans and notes receivable $ 1,104 $ 415 $ 4,008 $ 9,420 $ 14,947 Changes in prepaid product discounts during the quarters ended March 31, 2023 and 2022 were as follows: Quarter Ended (in thousands) 2023 2022 Balance, beginning of year $ 44,824 $ 56,527 Additions (1) 11,784 4,229 Amortization (8,513) (8,924) Other 11 53 Balance, end of period $ 48,106 $ 51,885 (1) Prepaid product discounts are generally accrued upon contract execution. Payments for prepaid product discounts were $7,383 for the quarter ended March 31, 2023 and $7,859 for the quarter ended March 31, 2022. Accrued liabilities – Accrued liabilities were comprised of the following: (in thousands) March 31, December 31, Deferred revenue (1) $ 48,526 $ 47,012 Employee bonuses, including sales incentives 17,161 57,398 Interest 16,415 7,314 Operating lease liabilities 14,259 12,780 Wages and payroll liabilities, including vacation 12,095 20,264 Customer rebates 10,059 12,153 Prepaid product discounts 8,580 4,179 Other 58,613 57,304 Accrued liabilities $ 185,708 $ 218,404 (1) Revenue recognized for amounts included in deferred revenue at the beginning of the period was $18,683 for the quarter ended March 31, 2023 and $20,238 for the quarter ended March 31, 2022. Supplemental cash flow information – The reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents to the consolidated balance sheets was as follows: (in thousands) March 31, March 31, Cash and cash equivalents $ 24,622 $ 44,059 Restricted cash and restricted cash equivalents included in funds held for customers 149,010 143,725 Cash and cash equivalents included in other current assets (1) 7,325 400 Non-current restricted cash included in other non-current assets 2,592 2,595 Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 183,549 $ 190,779 Non-cash investing activities: Investment in joint venture (2) $ 18,392 $ — (1) Represents the cash and cash equivalents of businesses held for sale as of each date. Our North American web hosting and logo design businesses were classified as held for sale as of March 31, 2023 (Note 6) and our Australian web hosting business was classified as held for sale as of March 31, 2022. (2) In February 2023, we entered into a joint venture focused on launching and marketing a business payment distribution technology platform. We are committed to invest $20,000 over the next 3 years and we have option rights to acquire additional non-controlling ownership interests. During the quarter ended March 31, 2023, we recorded $18,392 for our investment in the joint venture and option rights. |