Supplemental balance sheet and cash flow information | Trade accounts receivable – Net trade accounts receivable was comprised of the following: (in thousands) June 30, December 31, Trade accounts receivable – gross $ 217,705 $ 210,799 Allowance for credit losses (5,438) (4,182) Trade accounts receivable – net (1) $ 212,267 $ 206,617 (1) Includes unbilled receivables of $54,882 as of June 30, 2023 and $43,902 as of December 31, 2022. Changes in the allowance for credit losses for the six months ended June 30, 2023 and 2022 were as follows: Six Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 4,182 $ 4,130 Bad debt expense 3,027 1,449 Write-offs and other (1,771) (1,326) Balance, end of period $ 5,438 $ 4,253 Inventories and supplies – Inventories and supplies were comprised of the following: (in thousands) June 30, December 31, Raw materials $ 12,028 $ 11,563 Semi-finished goods 6,098 7,777 Finished goods 37,836 32,938 Supplies 7,062 6,389 Reserve for excess and obsolete items (8,125) (6,400) Inventories and supplies, net of reserve $ 54,899 $ 52,267 Changes in the reserve for excess and obsolete items were as follows for the six months ended June 30, 2023 and 2022: Six Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 6,400 $ 5,132 Amounts charged to expense 2,151 1,516 Write-offs and other (426) (1,211) Balance, end of period $ 8,125 $ 5,437 Available-for-sale debt securities – Available-for-sale debt securities were comprised of the following: June 30, 2023 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,499 $ — $ (1,097) $ 8,402 Available-for-sale debt securities $ 9,499 $ — $ (1,097) $ 8,402 (1) Funds held for customers, as reported on the consolidated balance sheet as of June 30, 2023, also included cash of $147,392. December 31, 2022 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Cash equivalents: Domestic money market fund $ 5,000 $ — $ — $ 5,000 Funds held for customers: (1) Canadian and provincial government securities 9,190 — (1,064) 8,126 Available-for-sale debt securities $ 14,190 $ — $ (1,064) $ 13,126 (1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2022, also included cash of $294,165. Expected maturities of available-for-sale debt securities as of June 30, 2023 were as follows: (in thousands) Fair value Due in one year or less $ 3,394 Due in two to five years 1,723 Due in six to ten years 3,285 Available-for-sale debt securities $ 8,402 Further information regarding the fair value of available-for-sale debt securities can be found in Note 8. Revenue in excess of billings – Revenue in excess of billings was comprised of the following: (in thousands) June 30, December 31, Conditional right to receive consideration $ 24,608 $ 26,520 Unconditional right to receive consideration (1) 12,628 12,241 Revenue in excess of billings $ 37,236 $ 38,761 (1) Represents revenues that are earned but not currently billable under the related contract terms. Intangibles – Intangibles were comprised of the following: June 30, 2023 December 31, 2022 (in thousands) Gross carrying amount Accumulated amortization Net carrying amount Gross carrying amount Accumulated amortization Net carrying amount Internal-use software $ 526,697 $ (379,518) $ 147,179 $ 529,306 $ (395,514) $ 133,792 Customer lists/relationships 487,127 (335,245) 151,882 497,882 (312,986) 184,896 Technology-based intangibles 97,633 (49,560) 48,073 99,613 (47,478) 52,135 Partner relationships 74,134 (10,790) 63,344 74,682 (9,094) 65,588 Trade names 39,367 (22,742) 16,625 44,185 (26,510) 17,675 Software to be sold 36,900 (33,900) 3,000 36,900 (32,007) 4,893 Intangibles $ 1,261,858 $ (831,755) $ 430,103 $ 1,282,568 $ (823,589) $ 458,979 Amortization of intangibles was $36,859 for the quarter ended June 30, 2023, $38,339 for the quarter ended June 30, 2022, $75,076 for the six months ended June 30, 2023 and $74,498 for the six months ended June 30, 2022. Based on the intangibles in service as of June 30, 2023, estimated future amortization expense is as follows: (in thousands) Estimated Remainder of 2023 $ 65,253 2024 95,983 2025 67,446 2026 42,837 2027 33,036 In the normal course of business, we acquire and develop internal-use software. We also, at times, purchase customer list and partner relationship assets. The following intangibles were capitalized during the six months ended June 30, 2023: (in thousands) Amount Weighted-average amortization period Internal-use software $ 48,829 3 Partner relationships 478 1 Acquired intangibles $ 49,307 3 Goodwill – Changes in goodwill by reportable segment and in total were as follows for the six months ended June 30, 2023: (in thousands) Payments Data Solutions Promotional Solutions Checks Total Balance, December 31, 2022: Goodwill, gross $ 896,681 $ 432,984 $ 252,775 $ 434,812 $ 2,017,252 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges 896,681 40,816 59,076 434,812 1,431,385 Currency translation adjustment and other (828) — 31 — (797) Balance, June 30, 2023 $ 895,853 $ 40,816 $ 59,107 $ 434,812 $ 1,430,588 Balance, June 30, 2023: Goodwill, gross $ 895,853 $ 432,984 $ 252,806 $ 434,812 $ 2,016,455 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges $ 895,853 $ 40,816 $ 59,107 $ 434,812 $ 1,430,588 Other non-current assets – Other non-current assets were comprised of the following: (in thousands) June 30, December 31, Postretirement benefit plan asset $ 82,834 $ 79,343 Cloud computing arrangement implementation costs 67,270 71,547 Prepaid product discounts 46,321 44,824 Deferred contract acquisition costs (1) 24,906 21,300 Loans and notes receivable from distributors, net of allowance for credit losses (2) 12,782 13,259 Other 32,290 30,081 Other non-current assets $ 266,403 $ 260,354 (1) Amortization of deferred contract acquisition costs was $5,315 for the six months ended June 30, 2023 and $3,767 for the six months ended June 30, 2022. (2) Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $970 as of June 30, 2023 and $961 as of December 31, 2022. Changes in the allowance for credit losses related to loans and notes receivable from distributors were as follows for the six months ended June 30, 2023 and 2022: Six Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 1,024 $ 2,830 Bad debt (benefit) expense (73) 264 Other — (402) Balance, end of period $ 951 $ 2,692 Past due receivables and those on non-accrual status were not material as of June 30, 2023 or December 31, 2022. We categorize loans and notes receivable into risk categories based on information about the ability of borrowers to service their debt, including current financial information, historical payment experience, current economic trends and other factors. The highest quality receivables are assigned a 1-2 internal grade. Those that have a potential weakness requiring management's attention are assigned a 3-4 internal grade. The following table presents loans and notes receivable from distributors, including the current portion, by credit quality indicator and by year of origination, as of June 30, 2023. There were no write-offs or recoveries recorded during the six months ended June 30, 2023. Loans and notes receivable from distributors amortized cost basis by origination year (in thousands) 2020 2019 2018 Prior Total Risk rating: 1-2 internal grade $ 1,076 $ 400 $ 3,886 $ 9,341 $ 14,703 3-4 internal grade — — — — — Loans and notes receivable $ 1,076 $ 400 $ 3,886 $ 9,341 $ 14,703 Changes in prepaid product discounts during the six months ended June 30, 2023 and 2022 were as follows: Six Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 44,824 $ 56,527 Additions (1) 18,584 9,413 Amortization (17,173) (17,171) Other 86 (86) Balance, end of period $ 46,321 $ 48,683 (1) Prepaid product discounts are generally accrued upon contract execution. Payments for prepaid product discounts were $12,742 for the six months ended June 30, 2023 and $12,285 for the six months ended June 30, 2022. Accrued liabilities – Accrued liabilities were comprised of the following: (in thousands) June 30, December 31, Employee bonuses, including sales incentives $ 30,573 $ 57,398 Deferred revenue (1) 29,204 47,012 Operating lease liabilities 13,764 12,780 Customer rebates 12,104 12,153 Prepaid product discounts 10,022 4,179 Wages and payroll liabilities, including vacation 9,460 20,264 Other 50,068 64,618 Accrued liabilities $ 155,195 $ 218,404 (1) Revenue recognized for amounts included in deferred revenue at the beginning of the period was $29,637 for the six months ended June 30, 2023 and $20,238 for the six months ended June 30, 2022. Supplemental cash flow information – The reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents to the consolidated balance sheets was as follows: (in thousands) June 30, June 30, Cash and cash equivalents $ 39,052 $ 43,262 Restricted cash and restricted cash equivalents included in funds held for customers 147,392 143,702 Non-current restricted cash included in other non-current assets 2,749 2,624 Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 189,193 $ 189,588 |