Deluxe (DLX) 10-Q 3 Nov 23 2023 Q3 Quarterly report Financial data

Document

Document - shares	9 Months Ended
	Sep. 30, 2023	Oct. 25, 2023
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2023
Document Transition Report	false
Entity File Number	1-7945
Entity Registrant Name	DELUXE CORPORATION
Entity Central Index Key	0000027996
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	Q3
Amendment Flag	false
Entity Incorporation, State or Country Code	MN
Entity Tax Identification Number	41-0216800
Entity Address, Address Line One	801 S. Marquette Ave.
Entity Address, City or Town	Minneapolis
Entity Address, State or Province	MN
Entity Address, Postal Zip Code	55402-2807
City Area Code	651
Local Phone Number	483-7111
Title of 12(b) Security	Common Stock, par value $1.00 per share
Trading Symbol	DLX
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		43,692,545

CONSOLIDATED BALANCE SHEETS (Un

CONSOLIDATED BALANCE SHEETS (Unaudited) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Current assets:
Cash and cash equivalents, including securities carried at fair value of $5,000 as of December 31, 2022	$ 42,189	$ 40,435
Trade accounts receivable, net of allowance for credit losses	203,971	206,617
Inventories and supplies	49,259	52,267
Funds held for customers, including securities carried at fair value of $8,068 and $8,126, respectively	151,961	302,291
Prepaid expenses	32,297	36,642
Revenue in excess of billings	36,693	38,761
Other current assets	20,906	27,024
Total current assets	537,276	704,037
Deferred income taxes	1,473	1,956
Long-term investments	62,076	47,783
Property, plant and equipment, net of accumulated depreciation of $336,158 and $379,988, respectively	121,066	124,894
Operating lease assets	58,839	47,132
Intangibles, net of accumulated amortization of $856,782 and $823,589, respectively	410,679	458,979
Goodwill	1,430,564	1,431,385
Other non-current assets	262,696	260,354
Total assets	2,884,669	3,076,520
Current liabilities:
Accounts payable	163,080	157,055
Funds held for customers	151,900	305,138
Accrued liabilities	187,019	218,404
Current portion of long-term debt	86,106	71,748
Total current liabilities	588,105	752,345
Long-term debt	1,546,329	1,572,528
Operating lease liabilities	59,280	48,925
Deferred income taxes	27,894	45,510
Other non-current liabilities	63,675	52,988
Commitments and contingencies (Note 13)
Shareholders' equity:
Common shares $1 par value (authorized: 500,000 shares; outstanding: September 30, 2023 - 43,691; December 31, 2022 - 43,204)	43,691	43,204
Additional paid-in capital	94,173	79,234
Retained earnings	489,677	518,635
Accumulated other comprehensive loss	(28,650)	(37,264)
Non-controlling interest	495	415
Total shareholders' equity	599,386	604,224
Total liabilities and shareholders' equity	$ 2,884,669	$ 3,076,520

CONSOLIDATED BALANCE SHEETS (_2

CONSOLIDATED BALANCE SHEETS (Unaudited) (Parentheticals) - USD ($) shares in Thousands, $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Statement of Financial Position [Abstract]
Cash and cash equivalents, securities carried at fair value		$ 5,000
Funds held for customers, securities carried at fair value	$ 8,068	8,126
Accumulated depreciation	336,158	379,988
Accumulated amortization	$ 856,782	$ 823,589
Common stock, par value (per share)	$ 1	$ 1
Common stock, shares authorized	500,000	500,000
Common stock, shares outstanding	43,691	43,204

CONSOLIDATED STATEMENTS OF COMP

CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Total revenue	$ 537,844	$ 555,038	$ 1,654,896	$ 1,674,006
Total cost of revenue	(255,127)	(256,225)	(775,737)	(769,532)
Gross profit	282,717	298,813	879,159	904,474
Selling, general and administrative expense	(233,891)	(243,816)	(726,880)	(753,140)
Restructuring and integration expense	(22,935)	(15,188)	(60,067)	(46,614)
(Loss) gain on sale of businesses and long-lived assets	(4,324)	1,804	17,618	19,331
Operating income	21,567	41,613	109,830	124,051
Interest expense	(32,034)	(23,799)	(93,982)	(65,471)
Other income, net	1,316	3,075	4,562	7,492
(Loss) income before income taxes	(9,151)	20,889	20,410	66,072
Income tax benefit (provision)	1,194	(6,129)	(9,186)	(19,536)
Net (loss) income	(7,957)	14,760	11,224	46,536
Net income attributable to non-controlling interest	(26)	(35)	(80)	(106)
Net (loss) income attributable to Deluxe	(7,983)	14,725	11,144	46,430
Total comprehensive (loss) income	(5,716)	12,066	19,838	50,380
Comprehensive (loss) income attributable to Deluxe	$ (5,742)	$ 12,031	$ 19,758	$ 50,274
Basic (loss) earnings per share	$ (0.18)	$ 0.34	$ 0.26	$ 1.08
Diluted (loss) earnings per share	$ (0.18)	$ 0.34	$ 0.25	$ 1.06
Product [Member]
Total revenue	$ 304,840	$ 317,250	$ 938,872	$ 956,662
Total cost of revenue	(118,050)	(113,608)	(361,938)	(345,488)
Service [Member]
Total revenue	233,004	237,788	716,024	717,344
Total cost of revenue	$ (137,077)	$ (142,617)	$ (413,799)	$ (424,044)

CONSOLIDATED STATEMENTS OF SHAR

CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (Unaudited) - USD ($) shares in Thousands, $ in Thousands	Total	Common shares par value [Member]	Additional paid-in capital [Member]	Retained earnings [Member]	Accumulated other comprehensive loss [Member]	Non-controlling interest [Member]
Balance, beginning of period at Dec. 31, 2021	$ 574,598	$ 42,679	$ 57,368	$ 505,763	$ (31,492)	$ 280
Balance (in shares) at Dec. 31, 2021	42,679
Net (loss) income attributable to Deluxe	$ 46,430			46,430
Net income attributable to non-controlling interest	106					106
Net (loss) income	46,536
Cash dividends ($0.30 per share for the quarters ended September 30, 2023 and 2022 and $0.90 per share for the nine months ended September 30, 2023 and 2022)	(39,851)			(39,851)
Common shares issued	$ 3,116	646	2,470
Common shares issued (in shares)	646
Common shares retired	$ (5,597)	(189)	(5,408)
Common shares retired (in shares)	(189)
Employee share-based compensation	$ 19,426		19,426
Other comprehensive income (loss)	3,844				3,844
Balance, end of period at Sep. 30, 2022	$ 602,072	43,136	73,856	512,342	(27,648)	386
Balance (in shares) at Sep. 30, 2022	43,136
Balance, beginning of period at Jun. 30, 2022	$ 596,791	43,080	67,417	510,897	(24,954)	351
Balance (in shares) at Jun. 30, 2022	43,080
Net (loss) income attributable to Deluxe	$ 14,725			14,725
Net income attributable to non-controlling interest	35					35
Net (loss) income	14,760
Cash dividends ($0.30 per share for the quarters ended September 30, 2023 and 2022 and $0.90 per share for the nine months ended September 30, 2023 and 2022)	(13,280)			(13,280)
Common shares issued	$ 779	66	713
Common shares issued (in shares)	66
Common shares retired	$ (223)	(10)	(213)
Common shares retired (in shares)	(10)
Employee share-based compensation	$ 5,939		5,939
Other comprehensive income (loss)	(2,694)				(2,694)
Balance, end of period at Sep. 30, 2022	$ 602,072	43,136	73,856	512,342	(27,648)	386
Balance (in shares) at Sep. 30, 2022	43,136
Balance, beginning of period at Dec. 31, 2022	$ 604,224	43,204	79,234	518,635	(37,264)	415
Balance (in shares) at Dec. 31, 2022	43,204
Net (loss) income attributable to Deluxe	$ 11,144			11,144
Net income attributable to non-controlling interest	80					80
Net (loss) income	11,224
Cash dividends ($0.30 per share for the quarters ended September 30, 2023 and 2022 and $0.90 per share for the nine months ended September 30, 2023 and 2022)	(40,102)			(40,102)
Common shares issued	$ 2,342	626	1,716
Common shares issued (in shares)	626
Common shares retired	$ (2,583)	(139)	(2,444)
Common shares retired (in shares)	(139)
Employee share-based compensation	$ 15,667		15,667
Other comprehensive income (loss)	8,614				8,614
Balance, end of period at Sep. 30, 2023	$ 599,386	43,691	94,173	489,677	(28,650)	495
Balance (in shares) at Sep. 30, 2023	43,691
Balance, beginning of period at Jun. 30, 2023	$ 613,629	43,613	89,380	511,058	(30,891)	469
Balance (in shares) at Jun. 30, 2023	43,613
Net (loss) income attributable to Deluxe	$ (7,983)			(7,983)
Net income attributable to non-controlling interest	26					26
Net (loss) income	(7,957)
Cash dividends ($0.30 per share for the quarters ended September 30, 2023 and 2022 and $0.90 per share for the nine months ended September 30, 2023 and 2022)	(13,398)			(13,398)
Common shares issued	$ 663	88	575
Common shares issued (in shares)	88
Common shares retired	$ (200)	(10)	(190)
Common shares retired (in shares)	(10)
Employee share-based compensation	$ 4,408		4,408
Other comprehensive income (loss)	2,241				2,241
Balance, end of period at Sep. 30, 2023	$ 599,386	$ 43,691	$ 94,173	$ 489,677	$ (28,650)	$ 495
Balance (in shares) at Sep. 30, 2023	43,691

CONSOLIDATED STATEMENTS OF SH_2

CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (Unaudited) (Parentheticals) - $ / shares	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Statement of Stockholders' Equity [Abstract]
Cash dividends per share	$ 0.30	$ 0.30	$ 0.90	$ 0.90

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Cash flows from operating activities:
Net (loss) income	$ 11,224	$ 46,536
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation	14,968	18,595
Amortization of intangibles	110,017	110,353
Operating lease expense	14,387	14,397
Amortization of prepaid product discounts	25,291	26,258
Deferred income taxes	(20,406)	(21,791)
Employee share-based compensation expense	15,889	18,766
Gain on sale of businesses and long-lived assets	(17,618)	(19,331)
Other non-cash items, net	36,593	22,940
Changes in assets and liabilities:
Trade accounts receivable	(3,846)	(878)
Inventories and supplies	(625)	(14,540)
Other current assets	10,306	(11,826)
Payments for cloud computing arrangement implementation costs	(6,944)	(16,608)
Other non-current assets	(10,566)	(11,808)
Accounts payable	10,429	(1,090)
Prepaid product discount payments	(21,798)	(23,920)
Other accrued and non-current liabilities	(52,395)	(12,635)
Net cash provided by operating activities	114,906	123,418
Cash flows from investing activities:
Purchases of capital assets	(80,809)	(73,454)
Proceeds from sale of businesses and long-lived assets	39,872	25,248
Other	(9,798)	(1,144)
Net cash used by investing activities	(50,735)	(49,350)
Cash flows from financing activities:
Proceeds from issuing long-term debt and swingline loans	531,000	511,000
Payments on long-term debt and swingline loans	(545,532)	(524,175)
Net change in customer funds obligations	(150,936)	(88,079)
Employee taxes paid for shares withheld	(2,583)	(5,597)
Cash dividends paid to shareholders	(40,140)	(39,613)
Other	(5,399)	(3,097)
Net cash used by financing activities	(213,590)	(149,561)
Effect of exchange rate change on cash, cash equivalents, restricted cash and restricted cash equivalents	993	(14,107)
Net change in cash, cash equivalents, restricted cash and restricted cash equivalents	(148,426)	(89,600)
Cash, cash equivalents, restricted cash and restricted cash equivalents, beginning of year	337,415	285,491
Cash, cash equivalents, restricted cash and restricted cash equivalents, end of period	$ 188,989	$ 195,891

Consolidated financial statemen

Consolidated financial statements	9 Months Ended
	Sep. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Consolidated financial statements	The consolidated balance sheet as of September 30, 2023, the consolidated statements of comprehensive (loss) income for the quarters and nine months ended September 30, 2023 and 2022, the consolidated statements of shareholders’ equity for the quarters and nine months ended September 30, 2023 and 2022 and the consolidated statements of cash flows for the nine months ended September 30, 2023 and 2022 are unaudited. The consolidated balance sheet as of December 31, 2022 was derived from audited consolidated financial statements, but does not include all disclosures required by U.S. generally accepted accounting principles (GAAP). In the opinion of management, all adjustments necessary for a fair statement of the consolidated financial statements are included. Adjustments consist only of normal recurring items, except for any items discussed in the notes below. Interim results are not necessarily indicative of results for a full year or future results. The consolidated financial statements and notes are presented in accordance with instructions for Form 10-Q and do not contain certain information included in our annual consolidated financial statements and notes. The consolidated financial statements and notes appearing in this report should be read in conjunction with the consolidated audited financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2022 (the "2022 Form 10-K"). The preparation of our consolidated financial statements requires us to make certain estimates and assumptions affecting the amounts reported in the consolidated financial statements and related notes. We base our estimates on historical experience and on various other factors and assumptions that we believe are reasonable, the results of which form the basis for making judgments about the carrying values of our assets, liabilities, revenues and expenses and the related disclosure of contingent assets and liabilities. Actual results may differ significantly from our estimates and assumptions. Comparability –

New accounting pronouncements

New accounting pronouncements	9 Months Ended
	Sep. 30, 2023
Accounting Standards Update and Change in Accounting Principle [Abstract]
New accounting pronouncements	In March 2022, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) No. 2022-02, Troubled Debt Restructurings and Vintage Disclosures . This standard modifies the accounting for troubled debt restructurings by creditors and modifies certain disclosure requirements. We adopted this standard on January 1, 2023 and elected to apply it prospectively to modifications occurring on or after January 1, 2023. Adoption of this standard did not impact our financial position as of September 30, 2023 or our results of operations for the nine months ended September 30, 2023. In March 2020, the FASB issued ASU No. 2020-04, Facilitation of the Effects of Reference Rate Reform on Financial Reporting . This standard provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships and other transactions affected by the discontinuation of the London Interbank Offered Rate (LIBOR) or by another reference rate expected to be discontinued because of reference rate reform. In January 2021, the FASB issued ASU No 2021-01, Reference Rate Reform (Topic 848): Scope , which clarified the scope and application of the original guidance. Effective March 20, 2023, we modified our existing credit facility and our September 2022 interest rate swap agreement (Note 7) to utilize the Secured Overnight Financing Rate (SOFR) as the reference rate in the agreements. In accounting for these modifications, we adopted the reference rate reform guidance on a prospective basis as allowed under the provisions of ASU No. 2022-06, Deferral of the Sunset Date of Topic 848. Adoption of these standards did not have a material impact on our consolidated financial statements.

Supplemental balance sheet and

Supplemental balance sheet and cash flow information	9 Months Ended
	Sep. 30, 2023
Balance Sheet Related Disclosures [Abstract]
Supplemental balance sheet and cash flow information	Trade accounts receivable – Net trade accounts receivable was comprised of the following: (in thousands) September 30, December 31, Trade accounts receivable – gross $ 210,570 $ 210,799 Allowance for credit losses (6,599) (4,182) Trade accounts receivable – net (1) $ 203,971 $ 206,617 (1) Includes unbilled receivables of $57,134 as of September 30, 2023 and $43,902 as of December 31, 2022. Changes in the allowance for credit losses for the nine months ended September 30, 2023 and 2022 were as follows: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 4,182 $ 4,130 Bad debt expense 5,191 2,410 Write-offs and other (2,774) (3,006) Balance, end of period $ 6,599 $ 3,534 Inventories and supplies – Inventories and supplies were comprised of the following: (in thousands) September 30, December 31, Finished and semi-finished goods $ 40,453 $ 40,715 Raw materials and supplies 18,508 17,952 Reserve for excess and obsolete items (9,702) (6,400) Inventories and supplies, net of reserve $ 49,259 $ 52,267 Changes in the reserve for excess and obsolete items were as follows for the nine months ended September 30, 2023 and 2022: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 6,400 $ 5,132 Amounts charged to expense 3,859 2,552 Write-offs and other (557) (2,161) Balance, end of period $ 9,702 $ 5,523 Available-for-sale debt securities – Available-for-sale debt securities were comprised of the following: September 30, 2023 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,380 $ — $ (1,312) $ 8,068 Available-for-sale debt securities $ 9,380 $ — $ (1,312) $ 8,068 (1) Funds held for customers, as reported on the consolidated balance sheet as of September 30, 2023, also included cash of $143,893. December 31, 2022 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Cash equivalents: Domestic money market fund $ 5,000 $ — $ — $ 5,000 Funds held for customers: (1) Canadian and provincial government securities 9,190 — (1,064) 8,126 Available-for-sale debt securities $ 14,190 $ — $ (1,064) $ 13,126 (1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2022, also included cash of $294,165. Expected maturities of available-for-sale debt securities as of September 30, 2023 were as follows: (in thousands) Fair value Due in one year or less $ 3,364 Due in two to five years 1,670 Due in six to ten years 3,034 Available-for-sale debt securities $ 8,068 Further information regarding the fair value of available-for-sale debt securities can be found in Note 8. Revenue in excess of billings – Revenue in excess of billings was comprised of the following: (in thousands) September 30, December 31, Conditional right to receive consideration $ 26,482 $ 26,520 Unconditional right to receive consideration (1) 10,211 12,241 Revenue in excess of billings $ 36,693 $ 38,761 (1) Represents revenues that are earned but not currently billable under the related contract terms. Intangibles – Intangibles were comprised of the following: September 30, 2023 December 31, 2022 (in thousands) Gross carrying amount Accumulated amortization Net carrying amount Gross carrying amount Accumulated amortization Net carrying amount Internal-use software $ 539,892 $ (395,304) $ 144,588 $ 529,306 $ (395,514) $ 133,792 Customer lists/relationships 479,240 (339,481) 139,759 497,882 (312,986) 184,896 Technology-based intangibles 97,633 (51,591) 46,042 99,613 (47,478) 52,135 Partner relationships 74,429 (12,292) 62,137 74,682 (9,094) 65,588 Trade names 39,367 (23,267) 16,100 44,185 (26,510) 17,675 Software to be sold 36,900 (34,847) 2,053 36,900 (32,007) 4,893 Intangibles $ 1,267,461 $ (856,782) $ 410,679 $ 1,282,568 $ (823,589) $ 458,979 Amortization of intangibles was $34,941 for the quarter ended September 30, 2023, $35,855 for the quarter ended September 30, 2022, $110,017 for the nine months ended September 30, 2023 and $110,353 for the nine months ended September 30, 2022. Based on the intangibles in service as of September 30, 2023, estimated future amortization expense is as follows: (in thousands) Estimated Remainder of 2023 $ 40,786 2024 101,903 2025 73,407 2026 46,238 2027 34,394 In the normal course of business, we acquire and develop internal-use software. We also, at times, purchase customer list and partner relationship assets. The following intangibles were capitalized during the nine months ended September 30, 2023: (in thousands) Amount Weighted-average amortization period Internal-use software $ 66,734 3 Partner relationships 773 1 Acquired intangibles $ 67,507 3 Goodwill – Changes in goodwill by reportable segment and in total were as follows for the nine months ended September 30, 2023: (in thousands) Payments Data Solutions Promotional Solutions Checks Total Balance, December 31, 2022: Goodwill, gross $ 896,681 $ 432,984 $ 252,775 $ 434,812 $ 2,017,252 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges 896,681 40,816 59,076 434,812 1,431,385 Currency translation adjustment and other (828) — 7 — (821) Balance, September 30, 2023 $ 895,853 $ 40,816 $ 59,083 $ 434,812 $ 1,430,564 Balance, September 30, 2023: Goodwill, gross $ 895,853 $ 432,984 $ 252,782 $ 434,812 $ 2,016,431 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges $ 895,853 $ 40,816 $ 59,083 $ 434,812 $ 1,430,564 Other non-current assets – Other non-current assets were comprised of the following: (in thousands) September 30, December 31, Postretirement benefit plan asset $ 84,508 $ 79,343 Cloud computing arrangement implementation costs 63,112 71,547 Prepaid product discounts 41,365 44,824 Deferred contract acquisition costs (1) 22,490 21,300 Loans and notes receivable from distributors, net of allowance for credit losses (2) 12,442 13,259 Other 38,779 30,081 Other non-current assets $ 262,696 $ 260,354 (1) Amortization of deferred contract acquisition costs was $8,088 for the nine months ended September 30, 2023 and $5,872 for the nine months ended September 30, 2022. (2) Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $979 as of September 30, 2023 and $961 as of December 31, 2022. Changes in the allowance for credit losses related to loans and notes receivable from distributors were as follows for the nine months ended September 30, 2023 and 2022: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 1,024 $ 2,830 Bad debt (benefit) expense (46) 1,221 Other — (402) Balance, end of period $ 978 $ 3,649 Past due receivables and those on non-accrual status were not material as of September 30, 2023 or December 31, 2022. We categorize loans and notes receivable into risk categories based on information about the ability of borrowers to service their debt, including current financial information, historical payment experience, current economic trends and other factors. The highest quality receivables are assigned a 1-2 internal grade. Those that have a potential weakness requiring management's attention are assigned a 3-4 internal grade. The following table presents loans and notes receivable from distributors, including the current portion, by credit quality indicator and by year of origination, as of September 30, 2023. There were no write-offs or recoveries recorded during the nine months ended September 30, 2023. Loans and notes receivable from distributors amortized cost basis by origination year (in thousands) 2020 2019 2018 Prior Total Risk rating: 1-2 internal grade $ 1,040 $ 385 $ 3,761 $ 9,213 $ 14,399 3-4 internal grade — — — — — Loans and notes receivable $ 1,040 $ 385 $ 3,761 $ 9,213 $ 14,399 Changes in prepaid product discounts during the nine months ended September 30, 2023 and 2022 were as follows: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 44,824 $ 56,527 Additions (1) 21,809 18,721 Amortization (25,291) (26,258) Other 23 (399) Balance, end of period $ 41,365 $ 48,591 (1) Prepaid product discounts are generally accrued upon contract execution. Payments for prepaid product discounts were $21,798 for the nine months ended September 30, 2023 and $23,920 for the nine months ended September 30, 2022. Accrued liabilities – Accrued liabilities were comprised of the following: (in thousands) September 30, December 31, Employee bonuses, including sales incentives $ 39,991 $ 57,398 Deferred revenue (1) 25,905 47,012 Interest 15,557 7,314 Restructuring 14,606 8,528 Customer rebates 14,453 12,153 Operating lease liabilities 13,882 12,780 Wages and payroll liabilities, including vacation 7,953 20,264 Prepaid product discounts 4,191 4,179 Other 50,481 48,776 Accrued liabilities $ 187,019 $ 218,404 (1) Revenue recognized for amounts included in deferred revenue at the beginning of the period was $37,972 for the nine months ended September 30, 2023 and $41,222 for the nine months ended September 30, 2022. Supplemental cash flow information – The reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents to the consolidated balance sheets was as follows: (in thousands) September 30, September 30, Cash and cash equivalents $ 42,189 $ 45,535 Restricted cash and restricted cash equivalents included in funds held for customers 143,893 147,614 Non-current restricted cash included in other non-current assets 2,907 2,742 Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 188,989 $ 195,891

(Loss) earnings per share

(Loss) earnings per share	9 Months Ended
	Sep. 30, 2023
Earnings Per Share [Abstract]
(Loss) earnings per share	The following table reflects the calculation of basic and diluted (loss) earnings per share. During each period, certain stock options, as noted below, were excluded from the calculation of diluted (loss) earnings per share because their effect would have been antidilutive. Quarter Ended Nine Months Ended (in thousands, except per share amounts) 2023 2022 2023 2022 (Loss) earnings per share – basic: Net (loss) income $ (7,957) $ 14,760 $ 11,224 $ 46,536 Net income attributable to non-controlling interest (26) (35) (80) (106) Net (loss) income attributable to Deluxe (7,983) 14,725 11,144 46,430 Income allocated to participating securities (9) (10) (29) (33) (Loss) income attributable to Deluxe available to common shareholders $ (7,992) $ 14,715 $ 11,115 $ 46,397 Weighted-average shares outstanding 43,663 43,116 43,498 42,974 (Loss) earnings per share – basic $ (0.18) $ 0.34 $ 0.26 $ 1.08 (Loss) earnings per share – diluted: Net (loss) income $ (7,957) $ 14,760 $ 11,224 $ 46,536 Net income attributable to non-controlling interest (26) (35) (80) (106) Net (loss) income attributable to Deluxe (7,983) 14,725 11,144 46,430 Income allocated to participating securities (9) — (29) (22) Re-measurement of share-based awards classified as liabilities — (162) — (507) (Loss) income attributable to Deluxe available to common shareholders $ (7,992) $ 14,563 $ 11,115 $ 45,901 Weighted-average shares outstanding 43,663 43,116 43,498 42,974 Dilutive impact of potential common shares — 234 273 310 Weighted-average shares and potential common shares outstanding 43,663 43,350 43,771 43,284 (Loss) earnings per share – diluted $ (0.18) $ 0.34 $ 0.25 $ 1.06 Antidilutive options excluded from calculation 1,450 1,815 1,450 1,815

Other comprehensive income (los

Other comprehensive income (loss)	9 Months Ended
	Sep. 30, 2023
Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]
Other comprehensive income (loss)	NOTE 5: OTHER COMPREHENSIVE INCOME (LOSS) Reclassification adjustments – Information regarding amounts reclassified from accumulated other comprehensive loss to net (loss) income was as follows: Accumulated other comprehensive loss components Amounts reclassified from accumulated other comprehensive loss Affected line item in consolidated statements of comprehensive (loss) income Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Amortization of postretirement benefit plan items: Prior service credit $ 355 $ 355 $ 1,066 $ 1,066 Other income Net actuarial loss (568) (225) (1,705) (674) Other income Total amortization (213) 130 (639) 392 Other income Tax benefit (expense) 17 (79) 49 (237) Income tax benefit (provision) Amortization of postretirement benefit plan items, net of tax (196) 51 (590) 155 Net (loss) income Realized loss on debt securities — — — (8) Revenue Tax benefit — — — 2 Income tax benefit (provision) Realized loss on debt securities, net of tax — — — (6) Net (loss) income Realized gain (loss) on cash flow hedges 984 53 2,191 (412) Interest expense Tax (expense) benefit (264) (15) (588) 109 Income tax benefit (provision) Realized gain (loss) on cash flow hedges, net of tax 720 38 1,603 (303) Net (loss) income Currency translation adjustment (1) — — (863) (5,550) (Loss) gain on sale of businesses and long-lived assets Total reclassifications, net of tax $ 524 $ 89 $ 150 $ (5,704) (1) Relates to the sale of our North American web hosting business during the quarter ended June 30, 2023 and the sale of our Australian web hosting business during the quarter ended June 30, 2022. Further information can be found in Note 6. Accumulated other comprehensive loss – Changes in the components of accumulated other comprehensive loss for the nine months ended September 30, 2023 and 2022 were as follows: (in thousands) Postretirement benefit plans Net unrealized loss on debt securities (1) Net unrealized gain on cash flow hedges (2) Currency translation adjustment Accumulated other comprehensive loss Balance, December 31, 2022 $ (26,872) $ (909) $ 2,593 $ (12,076) $ (37,264) Other comprehensive (loss) income before reclassifications — (183) 8,487 460 8,764 Amounts reclassified from accumulated other comprehensive loss 590 — (1,603) 863 (150) Net current-period other comprehensive income (loss) 590 (183) 6,884 1,323 8,614 Balance, September 30, 2023 $ (26,282) $ (1,092) $ 9,477 $ (10,753) $ (28,650) (1) Other comprehensive loss before reclassifications is net of an income tax benefit of $63. (2) Other comprehensive income before reclassifications is net of income tax expense of $3,114. (in thousands) Postretirement benefit plans Net unrealized loss on debt securities (1) Net unrealized gain on cash flow hedges (2) Currency translation adjustment Accumulated other comprehensive loss Balance, December 31, 2021 $ (15,431) $ (344) $ (2,261) $ (13,456) $ (31,492) Other comprehensive (loss) income before reclassifications — (566) 4,712 (6,006) (1,860) Amounts reclassified from accumulated other comprehensive loss (155) 6 303 5,550 5,704 Net current-period other comprehensive (loss) income (155) (560) 5,015 (456) 3,844 Balance, September 30, 2022 $ (15,586) $ (904) $ 2,754 $ (13,912) $ (27,648) (1) Other comprehensive loss before reclassifications is net of an income tax benefit of $197. (2) Other comprehensive income before reclassifications is net of income tax expense of $1,701.

Divestitures

Divestitures	9 Months Ended
	Sep. 30, 2023
Disposal Group, Not Discontinued Operation, Disposal Disclosures [Abstract]
Divestitures	NOTE 6: DIVESTITURES During the past 2 years, we have exited certain of our businesses. We believe that these divestitures allow us to focus our resources on the key growth areas of payments and data, while allowing us to optimize our operations. 2023 divestiture / business exit – In June 2023, we completed the sale of our North American web hosting and logo design businesses for net cash proceeds of $31,230. We received $27,880 of these proceeds during the quarter ended June 30, 2023, with the remainder to be paid by the end of 2023. These businesses generated annual revenue of approximately $66,000 during 2022, primarily in our Data Solutions segment. During the quarter ended September 30, 2023, we recorded an out-of-period correcting adjustment that decreased the gain recognized on this sale by $4,457. This adjustment was not material to the current or any historical interim or annual period. During the nine months ended September 30, 2023, we recognized a pretax gain of $17,486 on this sale. The assets and liabilities sold were not material to our consolidated balance sheet. In September 2023, we decided to exit our U.S.-based payroll business, and we executed a customer conversion agreement with another service provider. During the quarter ended September 30, 2023, we received advance consideration of $10,000 under this agreement, which is included in proceeds from sale of businesses and long-lived assets on the consolidated statement of cash flows. A corresponding liability is reflected in accrued liabilities on the consolidated balance sheet as of September 30, 2023. The final amount of consideration under the agreement will be determined in mid-2024, and any income recognized will be based on actual customer conversion and retention activity. This business generated revenue of approximately $7,000 in our Payments segment during 2022. 2022 divestitures – In May 2022, we completed the sale of our Australian web hosting business for net cash proceeds of $17,620. This business generated annual revenue in our Data Solutions segment of $23,766 during 2021. During the quarter ended June 30, 2022, we recognized a pretax gain of $15,166 on this sale. The assets and liabilities sold were not material to our consolidated balance sheet. In April 2022, we sold the assets of our Promotional Solutions strategic sourcing business, and in August 2022, we sold the assets of our Promotional Solutions retail packaging business. These businesses generated annual revenue of approximately $29,000 during 2021. Neither the gain on these sales nor the assets and liabilities sold were material to our consolidated financial statements. Facility sale – In May 2022, we sold our former facility located in Lancaster, California for net cash proceeds of $6,929, and we recognized a pretax gain on the sale of $2,361 during the quarter ended June 30, 2022. The sale was a result of our continued real estate rationalization process.

Derivative financial instrument

Derivative financial instruments	9 Months Ended
	Sep. 30, 2023
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Derivative financial instruments	As part of our interest rate risk management strategy, we have entered into interest rate swaps, which we designated as cash flow hedges, to mitigate variability in interest payments on a portion of our variable-rate debt (Note 12). In March 2023, we modified our September 2022 interest rate swap agreement to utilize SOFR as the reference rate in the agreement. Information regarding our accounting for this modification can be found in Note 2. In June 2023, we entered into a 3-year interest rate swap agreement with a variable notional amount that resets quarterly. Our derivative instruments were comprised of the following: September 30, December 31, (in thousands) Notional amount Interest rate Maturity Balance sheet location Fair value Fair value June 2023 amortizing interest rate swap: $ 287,901 4.249 % June 2026 Other non-current assets $ 3,201 $ — March 2023 200,000 4.003 % March 2026 Other non-current assets 3,964 — September 2022 interest rate swap: 300,000 3.990 % September 2025 Other non-current assets 5,837 2,409 July 2019 interest rate swap: 200,000 1.798 % March 2023 Other current assets — 1,184 Changes in the fair values of the interest rate swaps are recorded in accumulated other comprehensive loss on the consolidated balance sheets and are subsequently reclassified to interest expense as interest payments are made on the variable-rate debt. The fair values of the derivatives are calculated based on the applicable reference rate curve on the date of measurement. The cash flow hedges were fully effective as of September 30, 2023 and December 31, 2022, and their impact on consolidated net (loss) income and the consolidated statements of cash flows was not material. We also expect that the amount that will be reclassified to interest expense during the next 12 months will not be material.

Fair value measurements

Fair value measurements	9 Months Ended
	Sep. 30, 2023
Fair Value Disclosures [Abstract]
Fair value measurements	2023 annual goodwill impairment analysis – Our impairment of goodwill policy can be found under the caption "Note 1: Significant Accounting Policies" in the Notes to Consolidated Financial Statements appearing in the 2022 Form 10-K. This policy explains our methodology for assessing the impairment of goodwill. In completing the 2023 annual impairment analysis as of July 31, 2023, we elected to perform qualitative analyses for all of our reporting units. These qualitative analyses evaluated factors, including, but not limited to, economic, market and industry conditions, cost factors and the overall financial performance of the reporting units. We also considered the most recent quantitative analyses completed in prior periods. In completing these assessments, we noted no changes in events or circumstances that indicated that it was more likely than not that the fair value of any reporting unit was less than its carrying amount. As such, no goodwill impairment charges were recorded as a result of our 2023 annual impairment analysis. Recurring fair value measurements – Funds held for customers and cash and cash equivalents included available-for-sale debt securities (Note 3). These securities included a mutual fund investment that invests in Canadian and provincial government securities and as of December 31, 2022, included a domestic money market fund. The mutual fund investment is not traded in an active market and its fair value is determined by obtaining quoted prices in active markets for the underlying securities held by the fund. The cost of the money market fund held as of December 31, 2022, which was traded in an active market, approximated its fair value because of the short-term nature of the investment. Unrealized gains and losses, net of tax, are included in accumulated other comprehensive loss on the consolidated balance sheets. The cost of securities sold is determined using the average cost method. Realized gains and losses are included in revenue on the consolidated statements of comprehensive (loss) income and were not material for the quarters or nine months ended September 30, 2023 and 2022. Information regarding the fair values of our financial instruments was as follows: Fair value measurements using September 30, 2023 Quoted prices in active markets for identical assets Significant other observable inputs Significant unobservable inputs (in thousands) Balance sheet location Carrying value Fair value Measured at fair value through comprehensive (loss) income: Available-for-sale debt securities Funds held for customers $ 8,068 $ 8,068 $ — $ 8,068 $ — Derivative assets (Note 7) Other non-current assets 13,002 13,002 — 13,002 — Amortized cost: Cash Cash and cash equivalents 42,189 42,189 42,189 — — Cash Funds held for customers 143,893 143,893 143,893 — — Cash Other non-current assets 2,907 2,907 2,907 — — Loans and notes receivable from distributors Other current assets and other non-current assets 13,421 12,279 — — 12,279 Long-term debt Current portion of long-term debt and long-term debt 1,632,435 1,561,272 — 1,561,272 — Fair value measurements using December 31, 2022 Quoted prices in active markets for identical assets Significant other observable inputs Significant unobservable inputs (in thousands) Balance sheet location Carrying value Fair value Measured at fair value through comprehensive income: Available-for-sale debt securities Cash and cash equivalents $ 5,000 $ 5,000 $ 5,000 $ — $ — Available-for-sale debt securities Funds held for customers 8,126 8,126 — 8,126 — Derivative assets (Note 7) Other current assets and other non-current assets 3,593 3,593 — 3,593 — Amortized cost: Cash Cash and cash equivalents 35,435 35,435 35,435 — — Cash Funds held for customers 294,165 294,165 294,165 — — Cash Other non-current assets 2,815 2,815 2,815 — — Loans and notes receivable from distributors Other current assets and other non-current assets 14,220 13,315 — — 13,315 Long-term debt Current portion of long-term debt and long-term debt 1,644,276 1,574,417 — 1,574,417 —

Restructuring and integration e

Restructuring and integration expense	9 Months Ended
	Sep. 30, 2023
Restructuring and Related Activities [Abstract]
Restructuring and integration expense	Restructuring and integration expense consists of costs related to initiatives to drive earnings and cash flow growth and also includes costs related to the consolidation and migration of certain applications and processes, including our financial management systems. These costs consist primarily of consulting, project management services and internal labor, as well as other costs associated with our initiatives, such as costs associated with facility closures and consolidations. In addition, we have recorded employee severance costs across functional areas. Restructuring and integration expense is not allocated to our reportable business segments. We are currently pursuing several initiatives designed to support our growth strategy and to increase our efficiency, and we recently announced our North Star initiative. The goal of this initiative is to further drive shareholder value by expanding our earnings before interest, taxes, depreciation and amortization (EBITDA) growth trajectory, increasing cash flow, paying down debt and improving our leverage ratio. North Star is a balanced mix of structural cost reductions focused on organizational structure, processes and operational improvements, in addition to workstreams to drive revenue growth. We have already combined like-for-like capabilities, reduced management layers and consolidated core operations to run more efficiently and create the ability to invest in high impact talent to accelerate our growth businesses of payments and data. The associated costs, which consisted primarily of consulting and severance costs, drove the increase in restructuring and integration costs during the quarter ended September 30, 2023. Restructuring and integration expense is reflected on the consolidated statements of comprehensive (loss) income as follows: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Total cost of revenue $ 6,429 $ 131 $ 10,868 $ 216 Operating expenses 22,935 15,188 60,067 46,614 Restructuring and integration expense $ 29,364 $ 15,319 $ 70,935 $ 46,830 Restructuring and integration expense for each period was comprised of the following: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 External consulting fees $ 10,939 $ 7,670 $ 31,561 $ 24,670 Employee severance benefits 11,179 3,826 17,526 8,232 Internal labor 2,469 1,877 6,341 6,177 Other 4,777 1,946 15,507 7,751 Restructuring and integration expense $ 29,364 $ 15,319 $ 70,935 $ 46,830 Our restructuring and integration accruals are included in accrued liabilities on the consolidated balance sheets and represent expected cash payments required to satisfy the remaining severance obligations to those employees already terminated and those expected to be terminated under our various initiatives. The majority of the employee reductions and the related severance payments are expected to be completed by the first quarter of 2024. Changes in our restructuring and integration accruals were as follows: (in thousands) Employee severance benefits Balance, December 31, 2022 $ 8,528 Charges 17,961 Reversals (435) Payments (11,448) Balance, September 30, 2023 $ 14,606 The charges and reversals presented in the rollforward of our restructuring and integration accruals do not include items charged directly to expense as incurred, as those items are not reflected in accrued liabilities on the consolidated balance sheets.

Income tax provision

Income tax provision	9 Months Ended
	Sep. 30, 2023
Income Tax Disclosure [Abstract]
Income tax provision	The effective income tax rate for the nine months ended September 30, 2023 was 45.0%, compared to the effective tax rate of 22.3% for the year ended December 31, 2022. The reconciliation of our effective tax rate for 2022 to the U.S. federal statutory tax rate can be found under the caption "Note 10: Income Tax Provision" in the Notes to Consolidated Financial Statements appearing in the 2022 Form 10-K. The increase in our effective tax rate for the nine months ended September 30, 2023 was primarily driven by the tax impact of share-based compensation, which drove a 9.7 point increase in our effective tax rate, and the tax impact of our foreign operations, including the repatriation of Canadian earnings, which drove an 8.3 point increase in our effective tax rate, as compared to 2022. In addition, the impact of business exit activities increased our effective tax rate by 8.0 points. In June 2023, we recognized a capital loss for tax purposes related to the sale of our North American web hosting and logo design businesses, and we recorded a full valuation allowance against the deferred tax asset, as we do not expect to realize the related tax benefit. During the year ended December 31, 2022, we recognized a capital loss for tax purposes related to the sale of our Australian web hosting business, and we recorded a valuation allowance for the portion of the capital loss carryover we did not expect to realize.

Postretirement benefits

Postretirement benefits	9 Months Ended
	Sep. 30, 2023
Defined Benefit Plans and Other Postretirement Benefit Plans Disclosures [Abstract]
Postretirement benefits	We have historically provided certain health care benefits for eligible retired U.S. employees. In addition to our retiree health care plan, we also have a U.S. supplemental executive retirement plan. Further information regarding our postretirement benefit plans can be found under the caption “Note 12: Postretirement Benefits” in the Notes to Consolidated Financial Statements appearing in the 2022 Form 10-K. Postretirement benefit income is included in other income on the consolidated statements of comprehensive (loss) income and consisted of the following components: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Interest cost $ 496 $ 280 $ 1,489 $ 841 Expected return on plan assets (1,830) (1,866) (5,490) (5,596) Amortization of prior service credit (355) (355) (1,066) (1,066) Amortization of net actuarial losses 568 225 1,705 674 Net periodic benefit income $ (1,121) $ (1,716) $ (3,362) $ (5,147)

Debt

Debt	9 Months Ended
	Sep. 30, 2023
Debt Disclosure [Abstract]
Debt	Debt outstanding was comprised of the following: (in thousands) September 30, December 31, Senior, secured term loan facility $ 936,844 $ 987,375 Senior, unsecured notes 475,000 475,000 Amounts drawn on senior, secured revolving credit facility 233,000 197,000 Total principal amount 1,644,844 1,659,375 Less: unamortized discount and debt issuance costs (12,409) (15,099) Total debt, net of discount and debt issuance costs 1,632,435 1,644,276 Less: current portion of long-term debt, net of debt issuance costs (86,106) (71,748) Long-term debt $ 1,546,329 $ 1,572,528 Maturities of long-term debt were as follows as of September 30, 2023: (in thousands) Debt obligations Remainder of 2023 $ 21,656 2024 86,625 2025 101,063 2026 960,500 2027 — Thereafter 475,000 Total principal amount $ 1,644,844 Credit facility – In June 2021, we executed a senior, secured credit facility consisting of a revolving credit facility with commitments of $500,000 and a $1,155,000 term loan facility. The revolving credit facility includes a $40,000 swingline sub-facility and a $25,000 letter of credit sub-facility. Proceeds from the credit facility were used to terminate our previous credit facility agreement and to fund the acquisition of First American Payment Systems, L.P (First American). Loans under the revolving credit facility may be borrowed, repaid and re-borrowed until June 1, 2026, at which time all amounts borrowed must be repaid. The term loan facility will be repaid in equal quarterly installments of $21,656 from December 31, 2023 through June 30, 2025 and $28,875 from September 30, 2025 through March 31, 2026. The remaining balance is due on June 1, 2026. The term loan facility also includes mandatory prepayment requirements related to asset sales, new debt (other than permitted debt) and excess cash flow, subject to certain limitations. No premium or penalty is payable in connection with any mandatory or voluntary prepayment of the term loan facility. Interest is payable on the credit facility at a fluctuating rate of interest determined by reference to the eurodollar rate plus an applicable margin ranging from 1.5% to 2.5%, depending on our consolidated total leverage ratio, as defined in the credit agreement. Through March 20, 2023, the eurodollar rate was derived from LIBOR. Effective March 20, 2023, we modified the credit facility to utilize SOFR as the reference rate in the agreement. Information regarding our accounting for this modification can be found in Note 2. A commitment fee is payable on the unused portion of the revolving credit facility at a rate ranging from 0.25% to 0.35%, depending on our consolidated total leverage ratio. Amounts outstanding under the credit facility had a weighted-average interest rate of 6.78% as of September 30, 2023 and 6.07% as of December 31, 2022, including the impact of interest rate swaps that effectively convert a portion of our variable-rate debt to fixed-rate debt. Further information regarding the interest rate swaps can be found in Note 7. Borrowings under the credit facility are collateralized by substantially all of the present and future tangible and intangible personal property held by us and our subsidiaries that have guaranteed our obligations under the credit facility, subject to certain exceptions. The credit agreement contains customary covenants regarding limits on levels of indebtedness, liens, mergers, certain asset dispositions, changes in business, advances, investments, loans and restricted payments. The covenants are subject to a number of limitations and exceptions set forth in the credit agreement. The credit agreement also includes requirements regarding our consolidated total leverage ratio and our consolidated secured leverage ratio, as defined in the credit agreement. These ratios may not equal or exceed the following amounts during the periods indicated: Fiscal Quarter Ending Consolidated total leverage ratio Consolidated secured leverage ratio September 30, 2023 through March 31, 2024 4.50 to 1:00 3.50 to 1:00 June 30, 2024 and each fiscal quarter thereafter 4.25 to 1:00 3.50 to 1:00 In addition, we must maintain a minimum interest coverage ratio of at least 3.00 to 1.00 throughout the remaining term of the credit facility. Failure to meet any of the above requirements would result in an event of default that would allow lenders to declare amounts outstanding immediately due and payable and would allow the lenders to enforce their interests against collateral pledged if we are unable to settle the amounts outstanding. We were in compliance with all debt covenants as of September 30, 2023. The credit agreement contains customary representations and warranties and, as a condition to borrowing, requires that all such representations and warranties be true and correct in all material respects on the date of each borrowing, including representations as to no material adverse change in our business, assets, operations or financial condition. If our consolidated total leverage ratio exceeds 2.75 to 1.00, the aggregate annual amount of permitted dividends and share repurchases in connection with incentive-based equity and compensation is limited to $60,000. As of September 30, 2023, amounts available for borrowing under our revolving credit facility were as follows: (in thousands) Available borrowings Revolving credit facility commitment $ 500,000 Amounts drawn on revolving credit facility (233,000) Outstanding letters of credit (1) (8,101) Net available for borrowing as of September 30, 2023 $ 258,899 (1) We use standby letters of credit primarily to collateralize certain obligations related to our self-insured workers' compensation claims, as well as claims for environmental matters, as required by certain states.These letters of credit reduce the amount available for borrowing under our revolving credit facility. Senior unsecured notes – In June 2021, we issued $500,000 of 8.0% senior, unsecured notes that mature in June 2029. The notes were issued via a private placement under Rule 144A of the Securities Act of 1933. Proceeds from the offering, net of discount and offering costs, were $490,741, resulting in an effective interest rate of 8.3%. The net proceeds from the notes were used to fund the acquisition of First American in June 2021. Interest payments are due each June and December. During the third quarter of 2022, we settled $25,000 of these notes via open market purchases, realizing a pretax gain of $1,726 that is included in interest expense on the consolidated statements of comprehensive income for the quarter and nine months ended September 30, 2022.

Other commitments and contingen

Other commitments and contingencies	9 Months Ended
	Sep. 30, 2023
Commitments and Contingencies Disclosure [Abstract]
Other commitments and contingencies	Indemnifications – In the normal course of business, we periodically enter into agreements that incorporate general indemnification language. These indemnification provisions generally encompass third-party claims arising from our products and services, including, without limitation, service failures, breach of security, intellectual property rights, governmental regulations and/or employment-related matters. Performance under these indemnities would generally be triggered by our breach of the terms of the contract. In disposing of assets or businesses, we often provide representations, warranties and/or indemnities to cover various risks including, for example, unknown damage to the assets, environmental risks involved in the sale of real estate, liability to investigate and remediate environmental contamination at waste disposal sites and manufacturing facilities, and unidentified tax liabilities and legal matters related to periods prior to disposition. We do not have the ability to estimate the potential liability from such indemnities because they relate to unknown conditions. However, we do not believe that any liability under these indemnities would have a material adverse effect on our financial position, annual results of operations or annual cash flows. We have recorded liabilities for known indemnifications related to environmental matters. These liabilities were not material as of September 30, 2023 or December 31, 2022. First American indemnification – Pursuant to the First American acquisition agreement, we are entitled to limited indemnification for certain expenses and losses, if any, that may be incurred after the consummation of the transaction that arise out of certain matters, including a Federal Trade Commission (FTC) investigation initiated in December 2019 seeking information to determine whether certain subsidiaries of First American may have engaged in conduct prohibited by the Federal Trade Commission Act, the Fair Credit Reporting Act or the Duties of Furnishers of Information. As fully set forth in the merger agreement, our rights to indemnification for any such expenses and losses were limited to the amount of an indemnity holdback, which was our sole recourse for any such losses. The First American subsidiaries entered into a Stipulated Order for Permanent Injunction, Monetary Judgment, and Other Relief (the “Order”) with the FTC, which was approved by the FTC on July 29, 2022. The parties subsequently entered into an amended Order. Pursuant to the Order, among other things, the First American defendants were required to pay $4,900 to the FTC within 7 days of the entry of the Order. The First American defendants also agreed to certain injunctive relief. The payment of the above-referenced amount was made in March 2023, and we were reimbursed for post-closing expenses that we incurred in connection with this matter. These payments did not have a material impact on our consolidated financial statements. Self-insurance – We are self-insured for certain costs, primarily workers' compensation claims and medical and dental benefits for active employees and those employees on long-term disability. The liabilities associated with these items represent our best estimate of the ultimate obligations for reported claims plus those incurred, but not reported, and totaled $8,658 as of September 30, 2023 and $9,661 as of December 31, 2022. These accruals are included in accrued liabilities and other non-current liabilities on the consolidated balance sheets. Our workers' compensation liability is recorded at present value. The difference between the discounted and undiscounted liability was not material as of September 30, 2023 or December 31, 2022. Our self-insurance liabilities are estimated, in part, by considering historical claims experience, demographic factors and other actuarial assumptions. The estimated accruals for these liabilities could be significantly affected if future events and claims differ from these assumptions and historical trends. Litigation – Recorded liabilities for legal matters, as well as related charges recorded in each period, were not material to our financial position, results of operations or liquidity during the periods presented, and we do not believe that any of the currently identified claims or litigation will materially affect our financial position, results of operations or liquidity, upon resolution. However, litigation is subject to inherent uncertainties, and unfavorable rulings could occur. If an unfavorable ruling were to occur, it may cause a material adverse impact on our financial position, results of operations or liquidity in the period in which the ruling occurs or in future periods.

Shareholders' equity

Shareholders' equity	9 Months Ended
	Sep. 30, 2023
Stockholders' Equity Note [Abstract]
Shareholders' equity	In October 2018, our board of directors authorized the repurchase of up to $500,000 of our common stock. This authorization has no expiration date. No shares were repurchased under this authorization during the nine months ended September 30, 2023 or September 30, 2022, and $287,452 remained available for repurchase as of September 30, 2023.

Business segment information

Business segment information	9 Months Ended
	Sep. 30, 2023
Segment Reporting [Abstract]
Business segment information	We operate 4 reportable business segments, generally organized by product type, as follows: • Payments – This segment includes our merchant in-store, online and mobile payment solutions; treasury management solutions, including remittance and lockbox processing, remote deposit capture, receivables management, payment processing and paperless treasury management; payroll and disbursement services, including Deluxe Payment Exchange; and fraud and security services. • Data Solutions – This segment includes data-driven marketing solutions and hosted solutions, including digital engagement, financial institution profitability reporting and business incorporation services. Through June 2023, this segment also included web hosting and logo design services. We completed the sale of these businesses in June 2023. Further information regarding the divestiture can be found in Note 6. • Promotional Solutions – This segment includes business forms, accessories, advertising specialties and promotional apparel. • Checks – This segment includes printed business and personal checks. The accounting policies of the segments are the same as those described in the Notes to Consolidated Financial Statements included in the 2022 Form 10-K. We allocate corporate costs for our shared services functions to our business segments when the costs are directly attributable to a segment. This includes certain sales and marketing, supply chain, real estate, finance, information technology and legal costs. Costs that are not directly attributable to a business segment are reported as Corporate operations and consist primarily of marketing, accounting, information technology, human resources, facilities, executive management and legal, tax and treasury costs that support the corporate function. Corporate operations also includes other income. All of our segments operate primarily in the U.S., with some operations in Canada. Through June 2023, Data Solutions also had operations in portions of Europe and partners in Central and South America, and through May 2022, also had operations in Australia. Information regarding the divestiture of these businesses can be found in Note 6. Our chief operating decision maker (i.e., our Chief Executive Officer) reviews EBITDA on an adjusted basis for each segment when deciding how to allocate resources and to assess segment operating performance. Adjusted EBITDA for each segment excludes depreciation and amortization expense, interest expense, income tax expense and certain other amounts, which may include, from time to time: asset impairment charges; restructuring and integration costs; share-based compensation expense; acquisition transaction costs; certain legal-related expense; and gains or losses on sales of businesses and long-lived assets. Our Chief Executive Officer does not review segment asset information when making investment or operating decisions regarding our reportable business segments. Segment information for the quarters and nine months ended September 30, 2023 and 2022 was as follows: Quarter Ended September 30, Nine Months Ended September 30, (in thousands) 2023 2022 2023 2022 Payments: Revenue $ 169,482 $ 169,787 $ 515,837 $ 507,149 Adjusted EBITDA 37,597 36,184 110,470 107,605 Data Solutions: Revenue 64,080 66,739 194,764 204,824 Adjusted EBITDA 15,317 16,034 48,375 50,869 Promotional Solutions: Revenue 124,292 136,081 399,234 408,600 Adjusted EBITDA 16,627 18,255 56,676 49,795 Checks: Revenue 179,990 182,431 545,061 553,433 Adjusted EBITDA 81,417 80,478 241,481 245,838 Total segment: Revenue $ 537,844 $ 555,038 $ 1,654,896 $ 1,674,006 Adjusted EBITDA 150,958 150,951 457,002 454,107 The following table presents a reconciliation of total segment adjusted EBITDA to consolidated (loss) income before income taxes: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Total segment adjusted EBITDA $ 150,958 $ 150,951 $ 457,002 $ 454,107 Corporate operations (49,068) (46,359) (146,304) (148,159) Depreciation and amortization expense (38,857) (42,304) (124,985) (128,948) Interest expense (32,034) (23,799) (93,982) (65,471) Net income attributable to non-controlling interest 26 35 80 106 Restructuring and integration costs (29,364) (15,319) (70,935) (46,830) Share-based compensation expense (4,539) (5,728) (15,889) (18,766) Acquisition transaction costs — (51) — (112) Certain legal-related (expense) benefit (1,949) 1,659 (2,195) 814 (Loss) gain on sale of businesses and long-lived assets (4,324) 1,804 17,618 19,331 (Loss) income before income taxes $ (9,151) $ 20,889 $ 20,410 $ 66,072 The following tables present revenue disaggregated by our product and service offerings: Quarter Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 179,990 $ 179,990 Merchant services and other payment solutions 110,258 — — — 110,258 Marketing and promotional solutions — — 62,309 — 62,309 Forms and other products — — 61,983 — 61,983 Data-driven marketing solutions — 59,561 — — 59,561 Treasury management solutions 59,224 — — — 59,224 Web and hosted solutions — 4,519 — — 4,519 Total revenue $ 169,482 $ 64,080 $ 124,292 $ 179,990 $ 537,844 Quarter Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 182,431 $ 182,431 Merchant services and other payment solutions 108,255 — — — 108,255 Marketing and promotional solutions — — 64,284 — 64,284 Forms and other products — — 71,797 — 71,797 Data-driven marketing solutions — 46,993 — — 46,993 Treasury management solutions 61,532 — — — 61,532 Web and hosted solutions — 19,746 — — 19,746 Total revenue $ 169,787 $ 66,739 $ 136,081 $ 182,431 $ 555,038 Nine Months Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 545,061 $ 545,061 Merchant services and other payment solutions 334,973 — — — 334,973 Marketing and promotional solutions — — 204,998 — 204,998 Forms and other products — — 194,236 — 194,236 Treasury management solutions 180,864 — — — 180,864 Data-driven marketing solutions — 153,346 — — 153,346 Web and hosted solutions — 41,418 — — 41,418 Total revenue $ 515,837 $ 194,764 $ 399,234 $ 545,061 $ 1,654,896 Nine Months Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 553,433 $ 553,433 Merchant services and other payment solutions 328,144 — — — 328,144 Marketing and promotional solutions — — 197,083 — 197,083 Forms and other products — — 211,517 — 211,517 Treasury management solutions 179,005 — — — 179,005 Data-driven marketing solutions — 134,307 — — 134,307 Web and hosted solutions — 70,517 — — 70,517 Total revenue $ 507,149 $ 204,824 $ 408,600 $ 553,433 $ 1,674,006 The following tables present revenue disaggregated by geography, based on where items are shipped from or where services are performed: Quarter Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 156,556 $ 64,080 $ 119,137 $ 173,682 $ 513,455 Canada 12,926 — 5,155 6,308 24,389 Total revenue $ 169,482 $ 64,080 $ 124,292 $ 179,990 $ 537,844 Quarter Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 159,160 $ 64,111 $ 129,697 $ 175,481 $ 528,449 Foreign, primarily Canada 10,627 2,628 6,384 6,950 26,589 Total revenue $ 169,787 $ 66,739 $ 136,081 $ 182,431 $ 555,038 Nine Months Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 478,441 $ 189,037 $ 381,808 $ 525,221 $ 1,574,507 Foreign, primarily Canada 37,396 5,727 17,426 19,840 80,389 Total revenue $ 515,837 $ 194,764 $ 399,234 $ 545,061 $ 1,654,896 Nine Months Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 475,368 $ 188,494 $ 389,824 $ 531,260 $ 1,584,946 Foreign, primarily Canada and Australia 31,781 16,330 18,776 22,173 89,060 Total revenue $ 507,149 $ 204,824 $ 408,600 $ 553,433 $ 1,674,006

Consolidated financial statem_2

Consolidated financial statements (Policies)	9 Months Ended
	Sep. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Comparability	Comparability –

Supplemental balance sheet an_2

Supplemental balance sheet and cash flow information (Tables)	9 Months Ended
	Sep. 30, 2023
Inventories and supplies	Inventories and supplies – Inventories and supplies were comprised of the following: (in thousands) September 30, December 31, Finished and semi-finished goods $ 40,453 $ 40,715 Raw materials and supplies 18,508 17,952 Reserve for excess and obsolete items (9,702) (6,400) Inventories and supplies, net of reserve $ 49,259 $ 52,267 Changes in the reserve for excess and obsolete items were as follows for the nine months ended September 30, 2023 and 2022: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 6,400 $ 5,132 Amounts charged to expense 3,859 2,552 Write-offs and other (557) (2,161) Balance, end of period $ 9,702 $ 5,523
Available-for-sale debt securities	Available-for-sale debt securities – Available-for-sale debt securities were comprised of the following: September 30, 2023 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Funds held for customers: (1) Canadian and provincial government securities $ 9,380 $ — $ (1,312) $ 8,068 Available-for-sale debt securities $ 9,380 $ — $ (1,312) $ 8,068 (1) Funds held for customers, as reported on the consolidated balance sheet as of September 30, 2023, also included cash of $143,893. December 31, 2022 (in thousands) Cost Gross unrealized gains Gross unrealized losses Fair value Cash equivalents: Domestic money market fund $ 5,000 $ — $ — $ 5,000 Funds held for customers: (1) Canadian and provincial government securities 9,190 — (1,064) 8,126 Available-for-sale debt securities $ 14,190 $ — $ (1,064) $ 13,126 (1) Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2022, also included cash of $294,165.
Expected maturities of available-for-sale debt securities	Expected maturities of available-for-sale debt securities as of September 30, 2023 were as follows: (in thousands) Fair value Due in one year or less $ 3,364 Due in two to five years 1,670 Due in six to ten years 3,034 Available-for-sale debt securities $ 8,068
Revenue in excess of billings	Revenue in excess of billings – Revenue in excess of billings was comprised of the following: (in thousands) September 30, December 31, Conditional right to receive consideration $ 26,482 $ 26,520 Unconditional right to receive consideration (1) 10,211 12,241 Revenue in excess of billings $ 36,693 $ 38,761 (1) Represents revenues that are earned but not currently billable under the related contract terms.
Intangibles	Intangibles – Intangibles were comprised of the following: September 30, 2023 December 31, 2022 (in thousands) Gross carrying amount Accumulated amortization Net carrying amount Gross carrying amount Accumulated amortization Net carrying amount Internal-use software $ 539,892 $ (395,304) $ 144,588 $ 529,306 $ (395,514) $ 133,792 Customer lists/relationships 479,240 (339,481) 139,759 497,882 (312,986) 184,896 Technology-based intangibles 97,633 (51,591) 46,042 99,613 (47,478) 52,135 Partner relationships 74,429 (12,292) 62,137 74,682 (9,094) 65,588 Trade names 39,367 (23,267) 16,100 44,185 (26,510) 17,675 Software to be sold 36,900 (34,847) 2,053 36,900 (32,007) 4,893 Intangibles $ 1,267,461 $ (856,782) $ 410,679 $ 1,282,568 $ (823,589) $ 458,979
Estimated future amortization expense	Based on the intangibles in service as of September 30, 2023, estimated future amortization expense is as follows: (in thousands) Estimated Remainder of 2023 $ 40,786 2024 101,903 2025 73,407 2026 46,238 2027 34,394
Acquired intangibles	The following intangibles were capitalized during the nine months ended September 30, 2023: (in thousands) Amount Weighted-average amortization period Internal-use software $ 66,734 3 Partner relationships 773 1 Acquired intangibles $ 67,507 3
Goodwill	Goodwill – Changes in goodwill by reportable segment and in total were as follows for the nine months ended September 30, 2023: (in thousands) Payments Data Solutions Promotional Solutions Checks Total Balance, December 31, 2022: Goodwill, gross $ 896,681 $ 432,984 $ 252,775 $ 434,812 $ 2,017,252 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges 896,681 40,816 59,076 434,812 1,431,385 Currency translation adjustment and other (828) — 7 — (821) Balance, September 30, 2023 $ 895,853 $ 40,816 $ 59,083 $ 434,812 $ 1,430,564 Balance, September 30, 2023: Goodwill, gross $ 895,853 $ 432,984 $ 252,782 $ 434,812 $ 2,016,431 Accumulated impairment charges — (392,168) (193,699) — (585,867) Goodwill, net of accumulated impairment charges $ 895,853 $ 40,816 $ 59,083 $ 434,812 $ 1,430,564
Other non-current assets	Other non-current assets – Other non-current assets were comprised of the following: (in thousands) September 30, December 31, Postretirement benefit plan asset $ 84,508 $ 79,343 Cloud computing arrangement implementation costs 63,112 71,547 Prepaid product discounts 41,365 44,824 Deferred contract acquisition costs (1) 22,490 21,300 Loans and notes receivable from distributors, net of allowance for credit losses (2) 12,442 13,259 Other 38,779 30,081 Other non-current assets $ 262,696 $ 260,354 (1) Amortization of deferred contract acquisition costs was $8,088 for the nine months ended September 30, 2023 and $5,872 for the nine months ended September 30, 2022. (2) Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $979 as of September 30, 2023 and $961 as of December 31, 2022.
Loans and notes receivable by credit quality Indicator	The following table presents loans and notes receivable from distributors, including the current portion, by credit quality indicator and by year of origination, as of September 30, 2023. There were no write-offs or recoveries recorded during the nine months ended September 30, 2023. Loans and notes receivable from distributors amortized cost basis by origination year (in thousands) 2020 2019 2018 Prior Total Risk rating: 1-2 internal grade $ 1,040 $ 385 $ 3,761 $ 9,213 $ 14,399 3-4 internal grade — — — — — Loans and notes receivable $ 1,040 $ 385 $ 3,761 $ 9,213 $ 14,399
Changes in prepaid product discounts	Changes in prepaid product discounts during the nine months ended September 30, 2023 and 2022 were as follows: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 44,824 $ 56,527 Additions (1) 21,809 18,721 Amortization (25,291) (26,258) Other 23 (399) Balance, end of period $ 41,365 $ 48,591 (1) Prepaid product discounts are generally accrued upon contract execution. Payments for prepaid product discounts were $21,798 for the nine months ended September 30, 2023 and $23,920 for the nine months ended September 30, 2022.
Accrued liabilities	Accrued liabilities – Accrued liabilities were comprised of the following: (in thousands) September 30, December 31, Employee bonuses, including sales incentives $ 39,991 $ 57,398 Deferred revenue (1) 25,905 47,012 Interest 15,557 7,314 Restructuring 14,606 8,528 Customer rebates 14,453 12,153 Operating lease liabilities 13,882 12,780 Wages and payroll liabilities, including vacation 7,953 20,264 Prepaid product discounts 4,191 4,179 Other 50,481 48,776 Accrued liabilities $ 187,019 $ 218,404 (1) Revenue recognized for amounts included in deferred revenue at the beginning of the period was $37,972 for the nine months ended September 30, 2023 and $41,222 for the nine months ended September 30, 2022.
Supplemental cash flow information	Supplemental cash flow information – The reconciliation of cash, cash equivalents, restricted cash and restricted cash equivalents to the consolidated balance sheets was as follows: (in thousands) September 30, September 30, Cash and cash equivalents $ 42,189 $ 45,535 Restricted cash and restricted cash equivalents included in funds held for customers 143,893 147,614 Non-current restricted cash included in other non-current assets 2,907 2,742 Total cash, cash equivalents, restricted cash and restricted cash equivalents $ 188,989 $ 195,891
Trade accounts receivable [Member]
Allowance for credit losses	Trade accounts receivable – Net trade accounts receivable was comprised of the following: (in thousands) September 30, December 31, Trade accounts receivable – gross $ 210,570 $ 210,799 Allowance for credit losses (6,599) (4,182) Trade accounts receivable – net (1) $ 203,971 $ 206,617 (1) Includes unbilled receivables of $57,134 as of September 30, 2023 and $43,902 as of December 31, 2022. Changes in the allowance for credit losses for the nine months ended September 30, 2023 and 2022 were as follows: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 4,182 $ 4,130 Bad debt expense 5,191 2,410 Write-offs and other (2,774) (3,006) Balance, end of period $ 6,599 $ 3,534
Loans and notes receivable [Member]
Allowance for credit losses	Changes in the allowance for credit losses related to loans and notes receivable from distributors were as follows for the nine months ended September 30, 2023 and 2022: Nine Months Ended (in thousands) 2023 2022 Balance, beginning of year $ 1,024 $ 2,830 Bad debt (benefit) expense (46) 1,221 Other — (402) Balance, end of period $ 978 $ 3,649

(Loss) earnings per share (Tabl

(Loss) earnings per share (Tables)	9 Months Ended
	Sep. 30, 2023
Earnings Per Share [Abstract]
(Loss) earnings per share	The following table reflects the calculation of basic and diluted (loss) earnings per share. During each period, certain stock options, as noted below, were excluded from the calculation of diluted (loss) earnings per share because their effect would have been antidilutive. Quarter Ended Nine Months Ended (in thousands, except per share amounts) 2023 2022 2023 2022 (Loss) earnings per share – basic: Net (loss) income $ (7,957) $ 14,760 $ 11,224 $ 46,536 Net income attributable to non-controlling interest (26) (35) (80) (106) Net (loss) income attributable to Deluxe (7,983) 14,725 11,144 46,430 Income allocated to participating securities (9) (10) (29) (33) (Loss) income attributable to Deluxe available to common shareholders $ (7,992) $ 14,715 $ 11,115 $ 46,397 Weighted-average shares outstanding 43,663 43,116 43,498 42,974 (Loss) earnings per share – basic $ (0.18) $ 0.34 $ 0.26 $ 1.08 (Loss) earnings per share – diluted: Net (loss) income $ (7,957) $ 14,760 $ 11,224 $ 46,536 Net income attributable to non-controlling interest (26) (35) (80) (106) Net (loss) income attributable to Deluxe (7,983) 14,725 11,144 46,430 Income allocated to participating securities (9) — (29) (22) Re-measurement of share-based awards classified as liabilities — (162) — (507) (Loss) income attributable to Deluxe available to common shareholders $ (7,992) $ 14,563 $ 11,115 $ 45,901 Weighted-average shares outstanding 43,663 43,116 43,498 42,974 Dilutive impact of potential common shares — 234 273 310 Weighted-average shares and potential common shares outstanding 43,663 43,350 43,771 43,284 (Loss) earnings per share – diluted $ (0.18) $ 0.34 $ 0.25 $ 1.06 Antidilutive options excluded from calculation 1,450 1,815 1,450 1,815

Other comprehensive income (l_2

Other comprehensive income (loss) (Tables)	9 Months Ended
	Sep. 30, 2023
Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]
Reclassification adjustments	Reclassification adjustments – Information regarding amounts reclassified from accumulated other comprehensive loss to net (loss) income was as follows: Accumulated other comprehensive loss components Amounts reclassified from accumulated other comprehensive loss Affected line item in consolidated statements of comprehensive (loss) income Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Amortization of postretirement benefit plan items: Prior service credit $ 355 $ 355 $ 1,066 $ 1,066 Other income Net actuarial loss (568) (225) (1,705) (674) Other income Total amortization (213) 130 (639) 392 Other income Tax benefit (expense) 17 (79) 49 (237) Income tax benefit (provision) Amortization of postretirement benefit plan items, net of tax (196) 51 (590) 155 Net (loss) income Realized loss on debt securities — — — (8) Revenue Tax benefit — — — 2 Income tax benefit (provision) Realized loss on debt securities, net of tax — — — (6) Net (loss) income Realized gain (loss) on cash flow hedges 984 53 2,191 (412) Interest expense Tax (expense) benefit (264) (15) (588) 109 Income tax benefit (provision) Realized gain (loss) on cash flow hedges, net of tax 720 38 1,603 (303) Net (loss) income Currency translation adjustment (1) — — (863) (5,550) (Loss) gain on sale of businesses and long-lived assets Total reclassifications, net of tax $ 524 $ 89 $ 150 $ (5,704) (1) Relates to the sale of our North American web hosting business during the quarter ended June 30, 2023 and the sale of our Australian web hosting business during the quarter ended June 30, 2022. Further information can be found in Note 6.
Accumulated other comprehensive loss	Accumulated other comprehensive loss – Changes in the components of accumulated other comprehensive loss for the nine months ended September 30, 2023 and 2022 were as follows: (in thousands) Postretirement benefit plans Net unrealized loss on debt securities (1) Net unrealized gain on cash flow hedges (2) Currency translation adjustment Accumulated other comprehensive loss Balance, December 31, 2022 $ (26,872) $ (909) $ 2,593 $ (12,076) $ (37,264) Other comprehensive (loss) income before reclassifications — (183) 8,487 460 8,764 Amounts reclassified from accumulated other comprehensive loss 590 — (1,603) 863 (150) Net current-period other comprehensive income (loss) 590 (183) 6,884 1,323 8,614 Balance, September 30, 2023 $ (26,282) $ (1,092) $ 9,477 $ (10,753) $ (28,650) (1) Other comprehensive loss before reclassifications is net of an income tax benefit of $63. (2) Other comprehensive income before reclassifications is net of income tax expense of $3,114. (in thousands) Postretirement benefit plans Net unrealized loss on debt securities (1) Net unrealized gain on cash flow hedges (2) Currency translation adjustment Accumulated other comprehensive loss Balance, December 31, 2021 $ (15,431) $ (344) $ (2,261) $ (13,456) $ (31,492) Other comprehensive (loss) income before reclassifications — (566) 4,712 (6,006) (1,860) Amounts reclassified from accumulated other comprehensive loss (155) 6 303 5,550 5,704 Net current-period other comprehensive (loss) income (155) (560) 5,015 (456) 3,844 Balance, September 30, 2022 $ (15,586) $ (904) $ 2,754 $ (13,912) $ (27,648) (1) Other comprehensive loss before reclassifications is net of an income tax benefit of $197. (2) Other comprehensive income before reclassifications is net of income tax expense of $1,701.

Derivative financial instrume_2

Derivative financial instruments (Tables)	9 Months Ended
	Sep. 30, 2023
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Derivative financial instruments	Our derivative instruments were comprised of the following: September 30, December 31, (in thousands) Notional amount Interest rate Maturity Balance sheet location Fair value Fair value June 2023 amortizing interest rate swap: $ 287,901 4.249 % June 2026 Other non-current assets $ 3,201 $ — March 2023 200,000 4.003 % March 2026 Other non-current assets 3,964 — September 2022 interest rate swap: 300,000 3.990 % September 2025 Other non-current assets 5,837 2,409 July 2019 interest rate swap: 200,000 1.798 % March 2023 Other current assets — 1,184

Fair value measurements (Tables

Fair value measurements (Tables)	9 Months Ended
	Sep. 30, 2023
Fair Value Disclosures [Abstract]
Fair value of financial instruments	Information regarding the fair values of our financial instruments was as follows: Fair value measurements using September 30, 2023 Quoted prices in active markets for identical assets Significant other observable inputs Significant unobservable inputs (in thousands) Balance sheet location Carrying value Fair value Measured at fair value through comprehensive (loss) income: Available-for-sale debt securities Funds held for customers $ 8,068 $ 8,068 $ — $ 8,068 $ — Derivative assets (Note 7) Other non-current assets 13,002 13,002 — 13,002 — Amortized cost: Cash Cash and cash equivalents 42,189 42,189 42,189 — — Cash Funds held for customers 143,893 143,893 143,893 — — Cash Other non-current assets 2,907 2,907 2,907 — — Loans and notes receivable from distributors Other current assets and other non-current assets 13,421 12,279 — — 12,279 Long-term debt Current portion of long-term debt and long-term debt 1,632,435 1,561,272 — 1,561,272 — Fair value measurements using December 31, 2022 Quoted prices in active markets for identical assets Significant other observable inputs Significant unobservable inputs (in thousands) Balance sheet location Carrying value Fair value Measured at fair value through comprehensive income: Available-for-sale debt securities Cash and cash equivalents $ 5,000 $ 5,000 $ 5,000 $ — $ — Available-for-sale debt securities Funds held for customers 8,126 8,126 — 8,126 — Derivative assets (Note 7) Other current assets and other non-current assets 3,593 3,593 — 3,593 — Amortized cost: Cash Cash and cash equivalents 35,435 35,435 35,435 — — Cash Funds held for customers 294,165 294,165 294,165 — — Cash Other non-current assets 2,815 2,815 2,815 — — Loans and notes receivable from distributors Other current assets and other non-current assets 14,220 13,315 — — 13,315 Long-term debt Current portion of long-term debt and long-term debt 1,644,276 1,574,417 — 1,574,417 —

Restructuring and integration_2

Restructuring and integration expense (Tables)	9 Months Ended
	Sep. 30, 2023
Restructuring and Related Activities [Abstract]
Restructuring and integration expense	Restructuring and integration expense is reflected on the consolidated statements of comprehensive (loss) income as follows: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Total cost of revenue $ 6,429 $ 131 $ 10,868 $ 216 Operating expenses 22,935 15,188 60,067 46,614 Restructuring and integration expense $ 29,364 $ 15,319 $ 70,935 $ 46,830 Restructuring and integration expense for each period was comprised of the following: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 External consulting fees $ 10,939 $ 7,670 $ 31,561 $ 24,670 Employee severance benefits 11,179 3,826 17,526 8,232 Internal labor 2,469 1,877 6,341 6,177 Other 4,777 1,946 15,507 7,751 Restructuring and integration expense $ 29,364 $ 15,319 $ 70,935 $ 46,830
Changes in restructuring and integration accruals	Changes in our restructuring and integration accruals were as follows: (in thousands) Employee severance benefits Balance, December 31, 2022 $ 8,528 Charges 17,961 Reversals (435) Payments (11,448) Balance, September 30, 2023 $ 14,606

Postretirement benefits (Tables

Postretirement benefits (Tables)	9 Months Ended
	Sep. 30, 2023
Defined Benefit Plans and Other Postretirement Benefit Plans Disclosures [Abstract]
Components of net periodic benefit income	Postretirement benefit income is included in other income on the consolidated statements of comprehensive (loss) income and consisted of the following components: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Interest cost $ 496 $ 280 $ 1,489 $ 841 Expected return on plan assets (1,830) (1,866) (5,490) (5,596) Amortization of prior service credit (355) (355) (1,066) (1,066) Amortization of net actuarial losses 568 225 1,705 674 Net periodic benefit income $ (1,121) $ (1,716) $ (3,362) $ (5,147)

Debt (Tables)

Debt (Tables)	9 Months Ended
	Sep. 30, 2023
Debt Disclosure [Abstract]
Debt outstanding	Debt outstanding was comprised of the following: (in thousands) September 30, December 31, Senior, secured term loan facility $ 936,844 $ 987,375 Senior, unsecured notes 475,000 475,000 Amounts drawn on senior, secured revolving credit facility 233,000 197,000 Total principal amount 1,644,844 1,659,375 Less: unamortized discount and debt issuance costs (12,409) (15,099) Total debt, net of discount and debt issuance costs 1,632,435 1,644,276 Less: current portion of long-term debt, net of debt issuance costs (86,106) (71,748) Long-term debt $ 1,546,329 $ 1,572,528
Maturities of long-term debt	Maturities of long-term debt were as follows as of September 30, 2023: (in thousands) Debt obligations Remainder of 2023 $ 21,656 2024 86,625 2025 101,063 2026 960,500 2027 — Thereafter 475,000 Total principal amount $ 1,644,844
Leverage ratio requirements	The credit agreement also includes requirements regarding our consolidated total leverage ratio and our consolidated secured leverage ratio, as defined in the credit agreement. These ratios may not equal or exceed the following amounts during the periods indicated: Fiscal Quarter Ending Consolidated total leverage ratio Consolidated secured leverage ratio September 30, 2023 through March 31, 2024 4.50 to 1:00 3.50 to 1:00 June 30, 2024 and each fiscal quarter thereafter 4.25 to 1:00 3.50 to 1:00
Credit facility	As of September 30, 2023, amounts available for borrowing under our revolving credit facility were as follows: (in thousands) Available borrowings Revolving credit facility commitment $ 500,000 Amounts drawn on revolving credit facility (233,000) Outstanding letters of credit (1) (8,101) Net available for borrowing as of September 30, 2023 $ 258,899 (1) We use standby letters of credit primarily to collateralize certain obligations related to our self-insured workers' compensation claims, as well as claims for environmental matters, as required by certain states.These letters of credit reduce the amount available for borrowing under our revolving credit facility.

Business segment information (T

Business segment information (Tables)	9 Months Ended
	Sep. 30, 2023
Segment Reporting [Abstract]
Business segment information	Segment information for the quarters and nine months ended September 30, 2023 and 2022 was as follows: Quarter Ended September 30, Nine Months Ended September 30, (in thousands) 2023 2022 2023 2022 Payments: Revenue $ 169,482 $ 169,787 $ 515,837 $ 507,149 Adjusted EBITDA 37,597 36,184 110,470 107,605 Data Solutions: Revenue 64,080 66,739 194,764 204,824 Adjusted EBITDA 15,317 16,034 48,375 50,869 Promotional Solutions: Revenue 124,292 136,081 399,234 408,600 Adjusted EBITDA 16,627 18,255 56,676 49,795 Checks: Revenue 179,990 182,431 545,061 553,433 Adjusted EBITDA 81,417 80,478 241,481 245,838 Total segment: Revenue $ 537,844 $ 555,038 $ 1,654,896 $ 1,674,006 Adjusted EBITDA 150,958 150,951 457,002 454,107
Reconciliation of adjusted EBITDA to pretax (loss) income	The following table presents a reconciliation of total segment adjusted EBITDA to consolidated (loss) income before income taxes: Quarter Ended Nine Months Ended (in thousands) 2023 2022 2023 2022 Total segment adjusted EBITDA $ 150,958 $ 150,951 $ 457,002 $ 454,107 Corporate operations (49,068) (46,359) (146,304) (148,159) Depreciation and amortization expense (38,857) (42,304) (124,985) (128,948) Interest expense (32,034) (23,799) (93,982) (65,471) Net income attributable to non-controlling interest 26 35 80 106 Restructuring and integration costs (29,364) (15,319) (70,935) (46,830) Share-based compensation expense (4,539) (5,728) (15,889) (18,766) Acquisition transaction costs — (51) — (112) Certain legal-related (expense) benefit (1,949) 1,659 (2,195) 814 (Loss) gain on sale of businesses and long-lived assets (4,324) 1,804 17,618 19,331 (Loss) income before income taxes $ (9,151) $ 20,889 $ 20,410 $ 66,072
Revenue disaggregated by product and service offerings	The following tables present revenue disaggregated by our product and service offerings: Quarter Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 179,990 $ 179,990 Merchant services and other payment solutions 110,258 — — — 110,258 Marketing and promotional solutions — — 62,309 — 62,309 Forms and other products — — 61,983 — 61,983 Data-driven marketing solutions — 59,561 — — 59,561 Treasury management solutions 59,224 — — — 59,224 Web and hosted solutions — 4,519 — — 4,519 Total revenue $ 169,482 $ 64,080 $ 124,292 $ 179,990 $ 537,844 Quarter Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 182,431 $ 182,431 Merchant services and other payment solutions 108,255 — — — 108,255 Marketing and promotional solutions — — 64,284 — 64,284 Forms and other products — — 71,797 — 71,797 Data-driven marketing solutions — 46,993 — — 46,993 Treasury management solutions 61,532 — — — 61,532 Web and hosted solutions — 19,746 — — 19,746 Total revenue $ 169,787 $ 66,739 $ 136,081 $ 182,431 $ 555,038 Nine Months Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 545,061 $ 545,061 Merchant services and other payment solutions 334,973 — — — 334,973 Marketing and promotional solutions — — 204,998 — 204,998 Forms and other products — — 194,236 — 194,236 Treasury management solutions 180,864 — — — 180,864 Data-driven marketing solutions — 153,346 — — 153,346 Web and hosted solutions — 41,418 — — 41,418 Total revenue $ 515,837 $ 194,764 $ 399,234 $ 545,061 $ 1,654,896 Nine Months Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated Checks $ — $ — $ — $ 553,433 $ 553,433 Merchant services and other payment solutions 328,144 — — — 328,144 Marketing and promotional solutions — — 197,083 — 197,083 Forms and other products — — 211,517 — 211,517 Treasury management solutions 179,005 — — — 179,005 Data-driven marketing solutions — 134,307 — — 134,307 Web and hosted solutions — 70,517 — — 70,517 Total revenue $ 507,149 $ 204,824 $ 408,600 $ 553,433 $ 1,674,006
Revenue disaggregated by geography	The following tables present revenue disaggregated by geography, based on where items are shipped from or where services are performed: Quarter Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 156,556 $ 64,080 $ 119,137 $ 173,682 $ 513,455 Canada 12,926 — 5,155 6,308 24,389 Total revenue $ 169,482 $ 64,080 $ 124,292 $ 179,990 $ 537,844 Quarter Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 159,160 $ 64,111 $ 129,697 $ 175,481 $ 528,449 Foreign, primarily Canada 10,627 2,628 6,384 6,950 26,589 Total revenue $ 169,787 $ 66,739 $ 136,081 $ 182,431 $ 555,038 Nine Months Ended September 30, 2023 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 478,441 $ 189,037 $ 381,808 $ 525,221 $ 1,574,507 Foreign, primarily Canada 37,396 5,727 17,426 19,840 80,389 Total revenue $ 515,837 $ 194,764 $ 399,234 $ 545,061 $ 1,654,896 Nine Months Ended September 30, 2022 (in thousands) Payments Data Promotional Solutions Checks Consolidated United States $ 475,368 $ 188,494 $ 389,824 $ 531,260 $ 1,584,946 Foreign, primarily Canada and Australia 31,781 16,330 18,776 22,173 89,060 Total revenue $ 507,149 $ 204,824 $ 408,600 $ 553,433 $ 1,674,006

Supplemental balance sheet an_3

Supplemental balance sheet and cash flow information (trade accounts receivable, allowance for credit losses) (Details) - USD ($) $ in Thousands		9 Months Ended
		Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Trade accounts receivable
Trade accounts receivable - gross		$ 210,570		$ 210,799
Allowance for credit losses		(6,599)		(4,182)
Trade accounts receivable - net	[1]	203,971		206,617
Unbilled receivables		57,134		$ 43,902
Changes in allowance for credit losses
Balance, beginning of year		4,182	$ 4,130
Bad debt expense		5,191	2,410
Write-offs and other		(2,774)	(3,006)
Balance, end of period		$ 6,599	$ 3,534
[1]Includes unbilled receivables of $57,134 as of September 30, 2023 and $43,902 as of December 31, 2022.

Supplemental balance sheet an_4

Supplemental balance sheet and cash flow information (inventories and supplies) (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Inventories and supplies
Finished and semi-finished goods	$ 40,453		$ 40,715
Raw materials and supplies	18,508		17,952
Reserve for excess and obsolete items	(9,702)	$ (5,523)	(6,400)
Inventories and supplies, net of reserve	49,259		$ 52,267
Changes in reserve for excess and obsolete items
Balance, beginning of year	6,400	5,132
Balance, end of period	9,702	5,523
Reserves for excess and obsolete items
Changes in reserve for excess and obsolete items
Amounts charged to expense	3,859	2,552
Write-offs and other	$ (557)	$ (2,161)

Supplemental balance sheet an_5

Supplemental balance sheet and cash flow information (available-for-sale debt securities) (Details) - USD ($) $ in Thousands	Sep. 30, 2023		Dec. 31, 2022
Available-for-sale debt securities [Line Items]
Cost	$ 9,380		$ 14,190
Gross unrealized gains	0		0
Gross unrealized losses	(1,312)		(1,064)
Fair value	8,068		13,126
Expected maturities of available-for-sale debt securities
Due in one year or less	3,364
Due in two to five years	1,670
Due in six to ten years	3,034
Fair value	8,068		13,126
Cash and cash equivalents [Member]
Available-for-sale debt securities [Line Items]
Cash	42,189		35,435
Cash and cash equivalents [Member] | Money market securities [Member] | Domestic [Member]
Available-for-sale debt securities [Line Items]
Cost			5,000
Gross unrealized gains			0
Gross unrealized losses			0
Fair value			5,000
Expected maturities of available-for-sale debt securities
Fair value			5,000
Funds held for customers [Member]
Available-for-sale debt securities [Line Items]
Cash	143,893		294,165
Funds held for customers [Member] | Canadian and provincial government securities [Member]
Available-for-sale debt securities [Line Items]
Cost	9,380	[1]	9,190	[2]
Gross unrealized gains	0	[1]	0	[2]
Gross unrealized losses	(1,312)	[1]	(1,064)	[2]
Fair value	8,068	[1]	8,126	[2]
Expected maturities of available-for-sale debt securities
Fair value	$ 8,068	[1]	$ 8,126	[2]
[1]Funds held for customers, as reported on the consolidated balance sheet as of September 30, 2023, also included cash of $143,893.[2]Funds held for customers, as reported on the consolidated balance sheet as of December 31, 2022, also included cash of $294,165.

Supplemental balance sheet an_6

Supplemental balance sheet and cash flow information (revenue in excess of billings) (Details) - USD ($) $ in Thousands		Sep. 30, 2023	Dec. 31, 2022
Revenue in excess of billings
Conditional right to receive consideration		$ 26,482	$ 26,520
Unconditional right to receive consideration	[1]	10,211	12,241
Revenue in excess of billings		$ 36,693	$ 38,761
[1]Represents revenues that are earned but not currently billable under the related contract terms.

Supplemental balance sheet an_7

Supplemental balance sheet and cash flow information (intangibles) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Amortizable intangibles [Line Items]
Gross carrying amount	$ 1,267,461		$ 1,267,461		$ 1,282,568
Accumulated amortization	(856,782)		(856,782)		(823,589)
Net carrying amount	410,679		410,679		458,979
Acquired intangibles			$ 67,507
Acquired intangibles, weighted-average amortization period (in years)			3 years
Amortization of intangibles	34,941	$ 35,855	$ 110,017	$ 110,353
Estimated future amortization expense
Remainder of 2023	40,786		40,786
2024	101,903		101,903
2025	73,407		73,407
2026	46,238		46,238
2027	34,394		34,394
Internal-use software [Member]
Amortizable intangibles [Line Items]
Gross carrying amount	539,892		539,892		529,306
Accumulated amortization	(395,304)		(395,304)		(395,514)
Net carrying amount	144,588		144,588		133,792
Acquired intangibles			$ 66,734
Acquired intangibles, weighted-average amortization period (in years)			3 years
Customer lists/relationships [Member]
Amortizable intangibles [Line Items]
Gross carrying amount	479,240		$ 479,240		497,882
Accumulated amortization	(339,481)		(339,481)		(312,986)
Net carrying amount	139,759		139,759		184,896
Technology-based intangibles [Member]
Amortizable intangibles [Line Items]
Gross carrying amount	97,633		97,633		99,613
Accumulated amortization	(51,591)		(51,591)		(47,478)
Net carrying amount	46,042		46,042		52,135
Partner relationships [Member]
Amortizable intangibles [Line Items]
Gross carrying amount	74,429		74,429		74,682
Accumulated amortization	(12,292)		(12,292)		(9,094)
Net carrying amount	62,137		62,137		65,588
Acquired intangibles			$ 773
Acquired intangibles, weighted-average amortization period (in years)			1 year
Trade names [Member]
Amortizable intangibles [Line Items]
Gross carrying amount	39,367		$ 39,367		44,185
Accumulated amortization	(23,267)		(23,267)		(26,510)
Net carrying amount	16,100		16,100		17,675
Software to be sold [Member]
Amortizable intangibles [Line Items]
Gross carrying amount	36,900		36,900		36,900
Accumulated amortization	(34,847)		(34,847)		(32,007)
Net carrying amount	$ 2,053		$ 2,053		$ 4,893

Supplemental balance sheet an_8

Supplemental balance sheet and cash flow information (goodwill) (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($)
Goodwill [Roll Forward]
Goodwill, gross, beginning of year	$ 2,017,252
Accumulated impairment charges, beginning of year	(585,867)
Goodwill, net of accumulated impairment charges, beginning of year	1,431,385
Currency translation adjustment and other	(821)
Goodwill, gross, end of period	2,016,431
Accumulated impairment charges, end of period	(585,867)
Goodwill, net of accumulated impairment charges, end of period	1,430,564
Reportable business segments [Member] | Payments [Member]
Goodwill [Roll Forward]
Goodwill, gross, beginning of year	896,681
Accumulated impairment charges, beginning of year	0
Goodwill, net of accumulated impairment charges, beginning of year	896,681
Currency translation adjustment and other	(828)
Goodwill, gross, end of period	895,853
Accumulated impairment charges, end of period	0
Goodwill, net of accumulated impairment charges, end of period	895,853
Reportable business segments [Member] | Data Solutions [Member]
Goodwill [Roll Forward]
Goodwill, gross, beginning of year	432,984
Accumulated impairment charges, beginning of year	(392,168)
Goodwill, net of accumulated impairment charges, beginning of year	40,816
Goodwill, gross, end of period	432,984
Accumulated impairment charges, end of period	(392,168)
Goodwill, net of accumulated impairment charges, end of period	40,816
Reportable business segments [Member] | Promotional Solutions [Member]
Goodwill [Roll Forward]
Goodwill, gross, beginning of year	252,775
Accumulated impairment charges, beginning of year	(193,699)
Goodwill, net of accumulated impairment charges, beginning of year	59,076
Currency translation adjustment and other	7
Goodwill, gross, end of period	252,782
Accumulated impairment charges, end of period	(193,699)
Goodwill, net of accumulated impairment charges, end of period	59,083
Reportable business segments [Member] | Checks [Member]
Goodwill [Roll Forward]
Goodwill, gross, beginning of year	434,812
Accumulated impairment charges, beginning of year	0
Goodwill, net of accumulated impairment charges, beginning of year	434,812
Goodwill, gross, end of period	434,812
Accumulated impairment charges, end of period	0
Goodwill, net of accumulated impairment charges, end of period	$ 434,812

Supplemental balance sheet an_9

Supplemental balance sheet and cash flow information (other non-current assets) (Details) - USD ($) $ in Thousands		9 Months Ended
		Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021
Other non-current assets
Postretirement benefit plan asset		$ 84,508		$ 79,343
Cloud computing arrangements implementation costs		63,112		71,547
Prepaid product discounts		41,365	$ 48,591	44,824	$ 56,527
Deferred contract acquisition costs	[1]	22,490		21,300
Loans and notes receivable from distributors, net of allowance for credit losses	[2]	12,442		13,259
Other		38,779		30,081
Other non-current assets		262,696		260,354
Amortization of deferred contract acquisition costs		8,088	5,872
Loans and notes receivable, current		979		$ 961
Loans and notes receivable from distributors [Member]
Loans and notes receivable from distributors, allowance for credit losses [Line Items]
Balance, beginning of year		1,024	2,830
Bad debt (benefit) expense		(46)	1,221
Other		0	(402)
Balance, end of period		978	$ 3,649
Write-offs		0
Recoveries		0
Loans and notes receivable from distributors, credit quality information
2020		1,040
2019		385
2018		3,761
Prior		9,213
Total		14,399
Loans and notes receivable from distributors [Member] | 1-2 internal grade member [Member]
Loans and notes receivable from distributors, credit quality information
2020		1,040
2019		385
2018		3,761
Prior		9,213
Total		14,399
Loans and notes receivable from distributors [Member] | 3-4 internal grade [Member]
Loans and notes receivable from distributors, credit quality information
2020		0
2019		0
2018		0
Prior		0
Total		$ 0
[1]Amortization of deferred contract acquisition costs was $8,088 for the nine months ended September 30, 2023 and $5,872 for the nine months ended September 30, 2022.[2]Amount includes the non-current portion of loans and notes receivable. The current portion of these receivables is included in other current assets on the consolidated balance sheets and was $979 as of September 30, 2023 and $961 as of December 31, 2022.

Supplemental balance sheet a_10

Supplemental balance sheet and cash flow information (other) (Details) - USD ($) $ in Thousands		9 Months Ended
		Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021
Prepaid product discounts [Roll Forward]
Balance, beginning of year		$ 44,824	$ 56,527
Additions	[1]	21,809	18,721
Amortization		(25,291)	(26,258)
Other		23	(399)
Balance, end of period		41,365	48,591
Prepaid product discount payments		21,798	23,920
Accrued liabilities
Employee bonuses, including sales incentives		39,991		$ 57,398
Deferred revenue	[2]	25,905		47,012
Interest		15,557		7,314
Restructuring		14,606		8,528
Customer rebates		14,453		12,153
Operating lease liabilities		13,882		12,780
Wages and payroll liabilities, including vacation		7,953		20,264
Prepaid product discounts		4,191		4,179
Other		50,481		48,776
Accrued liabilities		187,019		218,404
Deferred revenue recognized		37,972	41,222
Supplemental cash flow information
Cash and cash equivalents		42,189	45,535	40,435
Non-current restricted cash included in other non-current assets		2,907	2,742	2,815
Total cash, cash equivalents, restricted cash and restricted cash equivalents		188,989	195,891	$ 337,415	$ 285,491
Funds held for customers [Member]
Supplemental cash flow information
Restricted cash and restricted cash equivalents included in funds held for customers		$ 143,893	$ 147,614
[1]Prepaid product discounts are generally accrued upon contract execution. Payments for prepaid product discounts were $21,798 for the nine months ended September 30, 2023 and $23,920 for the nine months ended September 30, 2022.[2]Revenue recognized for amounts included in deferred revenue at the beginning of the period was $37,972 for the nine months ended September 30, 2023 and $41,222 for the nine months ended September 30, 2022.

(Loss) earnings per share (Deta

(Loss) earnings per share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
(Loss) earnings per share - basic:
Net (loss) income	$ (7,957)	$ 14,760	$ 11,224	$ 46,536
Net income attributable to non-controlling interest	(26)	(35)	(80)	(106)
Net (loss) income attributable to Deluxe	(7,983)	14,725	11,144	46,430
Income allocated to participating securities	(9)	(10)	(29)	(33)
(Loss) income attributable to Deluxe available to common shareholders	$ (7,992)	$ 14,715	$ 11,115	$ 46,397
Weighted-average shares outstanding	43,663	43,116	43,498	42,974
(Loss) earnings per share - basic	$ (0.18)	$ 0.34	$ 0.26	$ 1.08
(Loss) earnings per share - diluted:
Net (loss) income	$ (7,957)	$ 14,760	$ 11,224	$ 46,536
Net income attributable to non-controlling interest	(26)	(35)	(80)	(106)
Net (loss) income attributable to Deluxe	(7,983)	14,725	11,144	46,430
Income allocated to participating securities	(9)	0	(29)	(22)
Re-measurement of share-based awards classified as liabilities	0	(162)	0	(507)
(Loss) income attributable to Deluxe available to common shareholders	$ (7,992)	$ 14,563	$ 11,115	$ 45,901
Weighted-average shares outstanding	43,663	43,116	43,498	42,974
Dilutive impact of potential common shares	0	234	273	310
Weighted-average shares and potential common shares outstanding	43,663	43,350	43,771	43,284
(Loss) earnings per share - diluted	$ (0.18)	$ 0.34	$ 0.25	$ 1.06
Antidilutive options excluded from calculation	1,450	1,815	1,450	1,815

Other comprehensive income (l_3

Other comprehensive income (loss) (reclassification adjustments) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Reclassifications from accumulated other comprehensive loss
Prior service credit	$ 355	$ 355	$ 1,066	$ 1,066
Net actuarial loss	(568)	(225)	(1,705)	(674)
Total amortization	(213)	130	(639)	392
Tax benefit (expense)	17	(79)	49	(237)
Amortization of postretirement benefit plan items, net of tax	(196)	51	(590)	155
Realized loss on debt securities	0	0	0	(8)
Tax benefit	0	0	0	2
Realized loss on debt securities, net of tax	0	0	0	(6)
Realized gain (loss) on cash flow hedges	984	53	2,191	(412)
Tax (expense) benefit	(264)	(15)	(588)	109
Realized gain (loss) on cash flow hedges, net of tax	720	38	1,603	(303)
Currency translation adjustment	0	0	(863)	(5,550)
Total reclassifications, net of tax	$ 524	$ 89	$ 150	$ (5,704)

Other comprehensive income (l_4

Other comprehensive income (loss) (accumulated other comprehensive loss) (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Postretirement benefit plans [Member]
Accumulated other comprehensive loss [Line Items]
Balance, December 31, 2022	$ (26,872)	$ (15,431)
Other comprehensive (loss) income before reclassifications	0	0
Amounts reclassified from accumulated other comprehensive loss	590	(155)
Net current-period other comprehensive income (loss)	590	(155)
Balance, September 30, 2023	(26,282)	(15,586)
Net unrealized loss on debt securities [Member]
Accumulated other comprehensive loss [Line Items]
Balance, December 31, 2022	(909)	(344)
Other comprehensive (loss) income before reclassifications	(183)	(566)
Amounts reclassified from accumulated other comprehensive loss	0	6
Net current-period other comprehensive income (loss)	(183)	(560)
Balance, September 30, 2023	(1,092)	(904)
Unrealized loss on debt securities arising during the period, tax benefit	63	197
Net unrealized gain on cash flow hedges [Member]
Accumulated other comprehensive loss [Line Items]
Balance, December 31, 2022	2,593	(2,261)
Other comprehensive (loss) income before reclassifications	8,487	4,712
Amounts reclassified from accumulated other comprehensive loss	(1,603)	303
Net current-period other comprehensive income (loss)	6,884	5,015
Balance, September 30, 2023	9,477	2,754
Unrealized gain on cash flow hedge arising during the period, tax expense	3,114	1,701
Currency translation adjustment [Member]
Accumulated other comprehensive loss [Line Items]
Balance, December 31, 2022	(12,076)	(13,456)
Other comprehensive (loss) income before reclassifications	460	(6,006)
Amounts reclassified from accumulated other comprehensive loss	863	5,550
Net current-period other comprehensive income (loss)	1,323	(456)
Balance, September 30, 2023	(10,753)	(13,912)
Accumulated other comprehensive loss [Member]
Accumulated other comprehensive loss [Line Items]
Balance, December 31, 2022	(37,264)	(31,492)
Other comprehensive (loss) income before reclassifications	8,764	(1,860)
Amounts reclassified from accumulated other comprehensive loss	(150)	5,704
Net current-period other comprehensive income (loss)	8,614	3,844
Balance, September 30, 2023	$ (28,650)	$ (27,648)

Divestitures (Details)

Divestitures (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended				7 Months Ended	9 Months Ended		12 Months Ended
	May 31, 2022	Sep. 30, 2023	Jun. 30, 2023	Sep. 30, 2022	Jun. 30, 2022	Dec. 31, 2023	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021
Divestitures [Line Items]
Proceeds from sale of businesses and long-lived assets							$ 39,872	$ 25,248
Total revenue		$ 537,844		$ 555,038			1,654,896	1,674,006
(Loss) gain on sale of businesses and long-lived assets		(4,324)		$ 1,804			17,618	$ 19,331
North American web hosting and logo design businesses [Member]
Divestitures [Line Items]
Proceeds from sale of businesses and long-lived assets			$ 27,880
Total revenue									$ 66,000
(Loss) gain on sale of businesses and long-lived assets							$ 17,486
North American web hosting and logo design businesses [Member] | Amount of adjustment to prior period gain on disposal [Member]
Divestitures [Line Items]
(Loss) gain on sale of businesses and long-lived assets		(4,457)
North American web hosting and logo design businesses [Member] | Forecast [Member]
Divestitures [Line Items]
Proceeds from sale of businesses and long-lived assets						$ 31,230
U.S.-based payroll business
Divestitures [Line Items]
Proceeds from sale of businesses and long-lived assets		$ 10,000
Total revenue									$ 7,000
Australian web hosting business [Member]
Divestitures [Line Items]
Proceeds from sale of businesses and long-lived assets	$ 17,620
Total revenue										$ 23,766
(Loss) gain on sale of businesses and long-lived assets					$ 15,166
Promotional Solutions business exits [Member]
Divestitures [Line Items]
Total revenue										$ 29,000
Lancaster, California facility [Member]
Divestitures [Line Items]
Proceeds from sale of businesses and long-lived assets	$ 6,929
(Loss) gain on sale of businesses and long-lived assets					$ 2,361

Derivative financial instrume_3

Derivative financial instruments (Details) - USD ($) $ in Thousands	Jun. 20, 2023	Sep. 30, 2023	Mar. 20, 2023	Dec. 31, 2022	Sep. 20, 2022	Jul. 19, 2019
Amortizing interest rate swap June 2023
Derivative [Line Items]
Contract term	3 years
Notional amount		$ 287,901
Interest rate	4.249%
Fair value asset / (liability), other non-current assets		3,201
Interest rate swap March 2023
Derivative [Line Items]
Notional amount			$ 200,000
Interest rate			4.003%
Fair value asset / (liability), other non-current assets		3,964
Interest rate swap September 2022
Derivative [Line Items]
Notional amount					$ 300,000
Interest rate					3.99%
Fair value asset / (liability), other non-current assets		$ 5,837		$ 2,409
Interest rate swap July 2019
Derivative [Line Items]
Notional amount						$ 200,000
Interest rate						1.798%
Fair value asset / (liability), other current assets				$ 1,184

Fair value measurements (Detail

Fair value measurements (Details) - USD ($) $ in Thousands	3 Months Ended
	Sep. 30, 2023	Dec. 31, 2022	Sep. 30, 2022
Fair value measurements [Line Items]
Goodwill impairment charges	$ 0
Available-for-sale debt securities	$ 8,068	$ 13,126
Derivative assets (Note 7) [Extensible Enumeration]	Other non-current assets	Assets
Derivative assets (Note 7)	$ 13,002	$ 3,593
Cash, fair value		5,000
Restricted cash, carrying value	2,907	2,815	$ 2,742
Restricted cash, fair value	2,907	2,815
Recurring fair value measurements [Member]
Fair value measurements [Line Items]
Derivative assets (Note 7)	13,002	3,593
Quoted prices in active markets for identical assets (Level 1) [Member]
Fair value measurements [Line Items]
Restricted cash, fair value	2,907	2,815
Significant other observable inputs (Level 2) [Member] | Recurring fair value measurements [Member]
Fair value measurements [Line Items]
Derivative assets (Note 7)	13,002	3,593
Funds held for customers [Member]
Fair value measurements [Line Items]
Cash, carrying value	143,893	294,165
Cash, fair value	143,893	294,165
Funds held for customers [Member] | Foreign debt securities [Member]
Fair value measurements [Line Items]
Available-for-sale debt securities	8,068	8,126
Funds held for customers [Member] | Foreign debt securities [Member] | Recurring fair value measurements [Member]
Fair value measurements [Line Items]
Available-for-sale debt securities	8,068	8,126
Funds held for customers [Member] | Quoted prices in active markets for identical assets (Level 1) [Member]
Fair value measurements [Line Items]
Cash, fair value	143,893	294,165
Funds held for customers [Member] | Significant other observable inputs (Level 2) [Member] | Foreign debt securities [Member] | Recurring fair value measurements [Member]
Fair value measurements [Line Items]
Available-for-sale debt securities	8,068	8,126
Other current and noncurrent assets [Member]
Fair value measurements [Line Items]
Loans and notes receivable from distributors	13,421	14,220
Loans and notes receivable from distributors, fair value	12,279	13,315
Other current and noncurrent assets [Member] | Significant unobservable inputs (Level 3) [Member]
Fair value measurements [Line Items]
Loans and notes receivable from distributors, fair value	12,279	13,315
Cash and cash equivalents [Member]
Fair value measurements [Line Items]
Cash, carrying value	42,189	35,435
Cash, fair value	42,189	35,435
Cash and cash equivalents [Member] | Money market securities [Member]
Fair value measurements [Line Items]
Cash equivalents		5,000
Cash and cash equivalents [Member] | Money market securities [Member] | Recurring fair value measurements [Member]
Fair value measurements [Line Items]
Cash, fair value		5,000
Cash and cash equivalents [Member] | Quoted prices in active markets for identical assets (Level 1) [Member]
Fair value measurements [Line Items]
Cash, fair value	42,189	35,435
Cash and cash equivalents [Member] | Quoted prices in active markets for identical assets (Level 1) [Member] | Money market securities [Member] | Recurring fair value measurements [Member]
Fair value measurements [Line Items]
Cash, fair value		5,000
Current portion of long-term debt and long-term debt [Member]
Fair value measurements [Line Items]
Long-term debt	1,632,435	1,644,276
Long-term debt, fair value	1,561,272	1,574,417
Current portion of long-term debt and long-term debt [Member] | Significant other observable inputs (Level 2) [Member]
Fair value measurements [Line Items]
Long-term debt, fair value	$ 1,561,272	$ 1,574,417

Restructuring and integration_3

Restructuring and integration expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Restructuring and integration expense [Line Items]
Restructuring and integration expense	$ 29,364	$ 15,319	$ 70,935	$ 46,830
Total cost of revenue [Member]
Restructuring and integration expense [Line Items]
Restructuring and integration expense	6,429	131	10,868	216
Operating expenses [Member]
Restructuring and integration expense [Line Items]
Restructuring and integration expense	22,935	15,188	60,067	46,614
External consulting fees [Member]
Restructuring and integration expense [Line Items]
Restructuring and integration expense	10,939	7,670	31,561	24,670
Employee severance benefits [Member]
Restructuring and integration expense [Line Items]
Restructuring and integration expense			17,961
Restructuring charges, net	11,179	3,826	17,526	8,232
Internal labor [Member]
Restructuring and integration expense [Line Items]
Restructuring and integration expense	2,469	1,877	6,341	6,177
Other [Member]
Restructuring and integration expense [Line Items]
Restructuring and integration expense	$ 4,777	$ 1,946	$ 15,507	$ 7,751

Restructuring and integration_4

Restructuring and integration expense (accruals) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Restructuring Cost and Reserve [Line Items]
Balance, December 31, 2022			$ 8,528
Charges	$ 29,364	$ 15,319	70,935	$ 46,830
Balance, September 30, 2023	14,606		14,606
Employee severance benefits [Member]
Restructuring Cost and Reserve [Line Items]
Balance, December 31, 2022			8,528
Charges			17,961
Reversals			(435)
Payments			(11,448)
Balance, September 30, 2023	$ 14,606		$ 14,606

Income tax provision (Details)

Income tax provision (Details)	3 Months Ended	9 Months Ended	12 Months Ended
	Sep. 30, 2023	Sep. 30, 2023	Dec. 31, 2022
Reconciliation of effective income tax rate
Effective income tax rate	13%	45%	22.30%
Tax impact of share based compensation		9.70%
Tax impact of foreign operations		8.30%
Business exit activities		8%

Postretirement benefits (Detail

Postretirement benefits (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Net periodic benefit income
Interest cost	$ 496	$ 280	$ 1,489	$ 841
Expected return on plan assets	(1,830)	(1,866)	(5,490)	(5,596)
Amortization of prior service credit	(355)	(355)	(1,066)	(1,066)
Amortization of net actuarial losses	568	225	1,705	674
Net periodic benefit income	$ (1,121)	$ (1,716)	$ (3,362)	$ (5,147)

Debt (Details)

Debt (Details) $ in Thousands		3 Months Ended											9 Months Ended		24 Months Ended	30 Months Ended
	Jun. 01, 2021 USD ($)	Mar. 31, 2026 USD ($)	Dec. 31, 2025 USD ($)	Sep. 30, 2025 USD ($)	Jun. 30, 2025 USD ($)	Mar. 31, 2025 USD ($)	Dec. 31, 2024 USD ($)	Sep. 30, 2024 USD ($)	Jun. 30, 2024 USD ($)	Mar. 31, 2024 USD ($)	Dec. 31, 2023 USD ($)	Sep. 30, 2023 USD ($)	Mar. 31, 2024	Sep. 30, 2023 USD ($)	Mar. 31, 2026	Mar. 31, 2026 USD ($)	Dec. 31, 2022 USD ($)	Sep. 30, 2022 USD ($)
Debt instruments [Line Items]
Total principal amount												$ 1,644,844		$ 1,644,844			$ 1,659,375
Less: unamortized discount and debt issuance costs												(12,409)		(12,409)			(15,099)
Total debt, net of discount and debt issuance costs												1,632,435		1,632,435			1,644,276
Less: current portion of long-term debt, net of debt issuance costs												(86,106)		(86,106)			(71,748)
Long-term debt												1,546,329		1,546,329			$ 1,572,528
Maturities of long-term debt
Remainder of 2023												21,656		21,656
2024												86,625		86,625
2025												101,063		101,063
2026												960,500		960,500
2027												0		0
Thereafter												475,000		475,000
Credit facility
Revolving credit facility, commitment	$ 500,000											$ 500,000		$ 500,000
Weighted-average interest rate at period end												6.78%		6.78%			6.07%
Outstanding letters of credit												$ (8,101)		$ (8,101)
Net available for borrowing as of September 30, 2023												258,899		258,899
Forecast [Member]
Credit facility
Maximum consolidated total leverage ratio													4.50		4.25
Maximum consolidated secured leverage ratio													3.50		3.50
Minimum interest coverage ratio																3
Consolidated total leverage ratio limiting permitted payments																2.75
Permitted payments																$ 60,000
Senior, secured term loan facility [Member]
Debt instruments [Line Items]
Total principal amount	1,155,000											936,844		936,844			$ 987,375
Senior, secured term loan facility [Member] | Forecast [Member]
Credit facility
Repayment amount		$ 28,875	$ 28,875	$ 28,875	$ 21,656	$ 21,656	$ 21,656	$ 21,656	$ 21,656	$ 21,656	$ 21,656
Senior, unsecured notes [Member]
Debt instruments [Line Items]
Total principal amount	$ 500,000											475,000		475,000			475,000
Senior, unsecured notes
Stated interest rate	8%
Proceeds from debt offering, net of discount and debt issuance costs	$ 490,741
Effective interest rate	8.30%
Debt settled																		$ 25,000
Gain on debt retirements												1,726		1,726
Senior, secured revolving credit facility [Member]
Debt instruments [Line Items]
Total principal amount												$ 233,000		$ 233,000			$ 197,000
Swingline sub-facility [Member]
Credit facility
Revolving credit facility, commitment	$ 40,000
Letter of credit sub-facility [Member]
Credit facility
Revolving credit facility, commitment	$ 25,000
Minimum [Member]
Credit facility
Interest rate margin on variable-rate debt	1.50%
Revolving credit facility, commitment fee	0.25%
Maximum [Member]
Credit facility
Interest rate margin on variable-rate debt	2.50%
Revolving credit facility, commitment fee	0.35%

Other commitments and conting_2

Other commitments and contingencies (Details) - USD ($) $ in Thousands	Jul. 29, 2022	Sep. 30, 2023	Dec. 31, 2022
Commitments and Contingencies Disclosure [Abstract]
Self-insurance liabilities		$ 8,658	$ 9,661
Litigation settlement, amount awarded	$ 4,900
Litigation settlement, period	7 days

Shareholders' equity (Details)

Shareholders' equity (Details) - USD ($) shares in Thousands, $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Oct. 24, 2018
Stockholders' Equity Note [Abstract]
Amount remaining under share repurchase authorization	$ 287,452
Common shares repurchased (in shares)	0	0
Share repurchase program, authorized amount			$ 500,000

Business segment information (D

Business segment information (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023 USD ($)	Sep. 30, 2022 USD ($)	Sep. 30, 2023 USD ($) segment	Sep. 30, 2022 USD ($) segment
Business segment information [Line Items]
Number of reportable business segments | segment			4	4
Revenue	$ 537,844	$ 555,038	$ 1,654,896	$ 1,674,006
Depreciation and amortization	(38,857)	(42,304)	(124,985)	(128,948)
Interest expense	(32,034)	(23,799)	(93,982)	(65,471)
Net income attributable to non-controlling interest	26	35	80	106
Restructuring and integration costs	(29,364)	(15,319)	(70,935)	(46,830)
Share-based compensation expense	(4,539)	(5,728)	(15,889)	(18,766)
Acquisition transaction costs	0	(51)	0	(112)
Certain legal-related (expense) benefit	(1,949)	1,659	(2,195)	814
(Loss) gain on sale of businesses and long-lived assets	(4,324)	1,804	17,618	19,331
(Loss) income before income taxes	(9,151)	20,889	20,410	66,072
Reportable business segments [Member]
Business segment information [Line Items]
Revenue	537,844	555,038	1,654,896	1,674,006
Adjusted EBITDA	150,958	150,951	457,002	454,107
Reportable business segments [Member] | Payments [Member]
Business segment information [Line Items]
Revenue	169,482	169,787	515,837	507,149
Adjusted EBITDA	37,597	36,184	110,470	107,605
Reportable business segments [Member] | Data Solutions [Member]
Business segment information [Line Items]
Revenue	64,080	66,739	194,764	204,824
Adjusted EBITDA	15,317	16,034	48,375	50,869
Reportable business segments [Member] | Promotional Solutions [Member]
Business segment information [Line Items]
Revenue	124,292	136,081	399,234	408,600
Adjusted EBITDA	16,627	18,255	56,676	49,795
Reportable business segments [Member] | Checks [Member]
Business segment information [Line Items]
Revenue	179,990	182,431	545,061	553,433
Adjusted EBITDA	81,417	80,478	241,481	245,838
Corporate operations [Member]
Business segment information [Line Items]
Adjusted EBITDA	$ (49,068)	$ (46,359)	$ (146,304)	$ (148,159)

Business segment information _2

Business segment information (disaggregated revenue information) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Disaggregated revenue information
Revenue	$ 537,844	$ 555,038	$ 1,654,896	$ 1,674,006
Reportable business segments [Member]
Disaggregated revenue information
Revenue	537,844	555,038	1,654,896	1,674,006
United States [Member]
Disaggregated revenue information
Revenue	513,455	528,449	1,574,507	1,584,946
Foreign, primarily Canada [Member]
Disaggregated revenue information
Revenue	24,389	26,589	80,389	89,060
Payments [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	169,482	169,787	515,837	507,149
Payments [Member] | United States [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	156,556	159,160	478,441	475,368
Payments [Member] | Foreign, primarily Canada [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	12,926	10,627	37,396	31,781
Data Solutions [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	64,080	66,739	194,764	204,824
Data Solutions [Member] | United States [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	64,080	64,111	189,037	188,494
Data Solutions [Member] | Foreign, primarily Canada [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	0	2,628	5,727	16,330
Promotional Solutions [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	124,292	136,081	399,234	408,600
Promotional Solutions [Member] | United States [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	119,137	129,697	381,808	389,824
Promotional Solutions [Member] | Foreign, primarily Canada [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	5,155	6,384	17,426	18,776
Checks [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	179,990	182,431	545,061	553,433
Checks [Member] | United States [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	173,682	175,481	525,221	531,260
Checks [Member] | Foreign, primarily Canada [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	6,308	6,950	19,840	22,173
Checks [Member]
Disaggregated revenue information
Revenue	179,990	182,431	545,061	553,433
Checks [Member] | Checks [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	179,990	182,431	545,061	553,433
Merchant services and other payments solutions [Member]
Disaggregated revenue information
Revenue	110,258	108,255	334,973	328,144
Merchant services and other payments solutions [Member] | Payments [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	110,258	108,255	334,973	328,144
Marketing and promotional solutions [Member]
Disaggregated revenue information
Revenue	62,309	64,284	204,998	197,083
Marketing and promotional solutions [Member] | Promotional Solutions [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	62,309	64,284	204,998	197,083
Forms and other products [Member]
Disaggregated revenue information
Revenue	61,983	71,797	194,236	211,517
Forms and other products [Member] | Promotional Solutions [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	61,983	71,797	194,236	211,517
Treasury management solutions [Member]
Disaggregated revenue information
Revenue	59,224	61,532	180,864	179,005
Treasury management solutions [Member] | Payments [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	59,224	61,532	180,864	179,005
Data-driven marketing solutions [Member]
Disaggregated revenue information
Revenue	59,561	46,993	153,346	134,307
Data-driven marketing solutions [Member] | Data Solutions [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	59,561	46,993	153,346	134,307
Web and hosted solutions [Member]
Disaggregated revenue information
Revenue	4,519	19,746	41,418	70,517
Web and hosted solutions [Member] | Data Solutions [Member] | Reportable business segments [Member]
Disaggregated revenue information
Revenue	$ 4,519	$ 19,746	$ 41,418	$ 70,517