Loans to Banking Clients and Related Allowance for Loan Losses (Credit Quality of Residential Real Estate Mortgages and HELOCs by Reviewing FICO Scores at Origination, Current FICO Scores, Loan-To-Value Ratio) (Details) (USD $) | Mar. 31, 2014 | Dec. 31, 2013 |
In Millions, unless otherwise specified |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | $12,639 | | $12,467 | |
Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 7,889 | | 7,845 | |
Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 161 | | 161 | |
Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 8,050 | | 8,006 | |
Weighted Average Updated FICO | 774 | | 772 | |
Percent of Loans that are on Nonaccrual Status | 0.24% | | 0.26% | |
Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 3,018 | | 3,041 | |
Weighted Average Updated FICO | 770 | | 769 | |
Utilization Rate | 39.00% | [1] | 39.00% | [1] |
Percent of Loans that are on Nonaccrual Status | 0.20% | | 0.24% | |
Year of origination Pre 2010 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 818 | | 859 | |
Year of origination Pre 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 53 | | 55 | |
Year of origination Pre 2010 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 871 | | 914 | |
Year of origination Pre 2010 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,246 | | 2,304 | |
Year of origination 2010 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 479 | | 503 | |
Year of origination 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 7 | | 7 | |
Year of origination 2010 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 486 | | 510 | |
Year of origination 2010 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 189 | | 191 | |
Year of origination 2011 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 694 | | 733 | |
Year of origination 2011 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 36 | | 38 | |
Year of origination 2011 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 730 | | 771 | |
Year of origination 2011 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 151 | | 155 | |
Year of origination 2012 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,333 | | 2,403 | |
Year of origination 2012 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 26 | | 26 | |
Year of origination 2012 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,359 | | 2,429 | |
Year of origination 2012 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 157 | | 162 | |
Year of origination 2013 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 3,304 | | 3,347 | |
Year of origination 2013 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 36 | | 35 | |
Year of origination 2013 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 3,340 | | 3,382 | |
Year of origination 2013 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 239 | | 229 | |
Year of origination 2014 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 261 | | ' | |
Year of origination 2014 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 3 | | ' | |
Year of origination 2014 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 264 | | ' | |
Year of origination 2014 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 36 | | ' | |
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 10 | | 10 | |
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1 | | 1 | |
Origination FICO Score Below 620 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 11 | | 11 | |
Origination FICO Score Below 620 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1 | | ' | |
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 94 | | 96 | |
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 13 | | 14 | |
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 107 | | 110 | |
Origination FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 19 | | 20 | |
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,361 | | 1,352 | |
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 32 | | 32 | |
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,393 | | 1,384 | |
Origination FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 571 | | 576 | |
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,424 | | 6,387 | |
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 115 | | 114 | |
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,539 | | 6,501 | |
Origination FICO Score 740 And Above [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,427 | | 2,445 | |
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 54 | | 50 | |
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 5 | | 5 | |
Updated FICO Score Below 620 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 59 | | 55 | |
Updated FICO Score Below 620 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 38 | | 42 | |
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 188 | | 209 | |
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 8 | | 10 | |
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 196 | | 219 | |
Updated FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 111 | | 106 | |
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,017 | | 1,012 | |
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 27 | | 29 | |
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,044 | | 1,041 | |
Updated FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 447 | | 453 | |
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,630 | | 6,574 | |
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 121 | | 117 | |
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,751 | | 6,691 | |
Updated FICO Score 740 And Above [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,422 | | 2,440 | |
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 5,352 | | 5,306 | |
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 111 | | 110 | |
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 5,463 | | 5,416 | |
Origination Loan To Value Ratio 70% And Below [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,017 | | 2,040 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,521 | | 2,523 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 45 | | 45 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,566 | | 2,568 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 977 | | 977 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 16 | | 16 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 5 | | 6 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 21 | | 22 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 24 | | 24 | |
Estimated Current LTV 70% And Below [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,742 | | 6,649 | |
Weighted Average Updated FICO | 776 | | 775 | |
Percent of Loans that are on Nonaccrual Status | 0.06% | | 0.05% | |
Estimated Current LTV 70% And Below [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,146 | | 2,127 | |
Weighted Average Updated FICO | 774 | | 773 | |
Utilization Rate | 36.00% | [1] | 36.00% | [1] |
Percent of Loans that are on Nonaccrual Status | 0.06% | | 0.13% | |
Estimated Current LTV Greater Than 70% through 90% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,140 | | 1,181 | |
Weighted Average Updated FICO | 765 | | 763 | |
Percent of Loans that are on Nonaccrual Status | 0.28% | | 0.34% | |
Estimated Current LTV Greater Than 70% through 90% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 651 | | 664 | |
Weighted Average Updated FICO | 764 | | 762 | |
Utilization Rate | 47.00% | [1] | 48.00% | [1] |
Percent of Loans that are on Nonaccrual Status | 0.28% | | 0.22% | |
Estimated Current LTV Greater Than 90% through 100% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 77 | | 86 | |
Weighted Average Updated FICO | 739 | | 732 | |
Percent of Loans that are on Nonaccrual Status | 2.53% | | 4.77% | |
Estimated Current LTV Greater Than 90% through 100% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 116 | | 127 | |
Weighted Average Updated FICO | 754 | | 752 | |
Utilization Rate | 59.00% | [1] | 59.00% | [1] |
Percent of Loans that are on Nonaccrual Status | 0.47% | | 1.22% | |
Estimated Current LTV Greater Than 100% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 91 | | 90 | |
Weighted Average Updated FICO | 728 | | 730 | |
Percent of Loans that are on Nonaccrual Status | 11.43% | | 10.50% | |
Estimated Current LTV Greater Than 100% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | $105 | | $123 | |
Weighted Average Updated FICO | 743 | | 743 | |
Utilization Rate | 61.00% | [1] | 63.00% | [1] |
Percent of Loans that are on Nonaccrual Status | 2.23% | | 1.34% | |
|
[1] | The Utilization Rate is calculated using the outstanding HELOC balance divided by the associated total line of credit. |