Loans to Banking Clients and Related Allowance for Loan Losses (Credit Quality of Residential Real Estate Mortgages and HELOCs by Reviewing FICO Scores at Origination, Current FICO Scores, Loan-To-Value Ratio) (Details) (USD $) | Sep. 30, 2014 | Dec. 31, 2013 |
In Millions, unless otherwise specified |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | $13,120 | [1] | $12,467 | [1] |
Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 7,916 | | 7,845 | |
Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 159 | | 161 | |
Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 8,075 | | 8,006 | |
Weighted Average Updated FICO | 774 | | 772 | |
Percent of Loans that are on Nonaccrual Status | 0.23% | | 0.26% | |
Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,982 | | 3,041 | |
Weighted Average Updated FICO | 770 | | 769 | |
Utilization Rate | 39.00% | [2] | 39.00% | [2] |
Percent of Loans that are on Nonaccrual Status | 0.19% | | 0.24% | |
Year of origination Pre 2010 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 731 | | 859 | |
Year of origination Pre 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 49 | | 55 | |
Year of origination Pre 2010 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 780 | | 914 | |
Year of origination Pre 2010 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,131 | | 2,304 | |
Year of origination 2010 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 392 | | 503 | |
Year of origination 2010 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 7 | | 7 | |
Year of origination 2010 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 399 | | 510 | |
Year of origination 2010 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 175 | | 191 | |
Year of origination 2011 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 588 | | 733 | |
Year of origination 2011 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 33 | | 38 | |
Year of origination 2011 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 621 | | 771 | |
Year of origination 2011 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 143 | | 155 | |
Year of origination 2012 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,167 | | 2,403 | |
Year of origination 2012 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 25 | | 26 | |
Year of origination 2012 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,192 | | 2,429 | |
Year of origination 2012 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 150 | | 162 | |
Year of origination 2013 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 3,109 | | 3,347 | |
Year of origination 2013 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 34 | | 35 | |
Year of origination 2013 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 3,143 | | 3,382 | |
Year of origination 2013 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 248 | | 229 | |
Year of origination 2014 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 929 | | ' | |
Year of origination 2014 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 11 | | ' | |
Year of origination 2014 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 940 | | ' | |
Year of origination 2014 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 135 | | ' | |
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 10 | | 10 | |
Origination FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1 | | 1 | |
Origination FICO Score Below 620 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 11 | | 11 | |
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 88 | | 96 | |
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 11 | | 14 | |
Origination FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 99 | | 110 | |
Origination FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 18 | | 20 | |
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,336 | | 1,352 | |
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 31 | | 32 | |
Origination FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,367 | | 1,384 | |
Origination FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 557 | | 576 | |
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,482 | | 6,387 | |
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 116 | | 114 | |
Origination FICO Score 740 And Above [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,598 | | 6,501 | |
Origination FICO Score 740 And Above [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,407 | | 2,445 | |
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 46 | | 50 | |
Updated FICO Score Below 620 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 4 | | 5 | |
Updated FICO Score Below 620 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 50 | | 55 | |
Updated FICO Score Below 620 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 37 | | 42 | |
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 175 | | 209 | |
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 7 | | 10 | |
Updated FICO Score 620 Through 679 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 182 | | 219 | |
Updated FICO Score 620 Through 679 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 104 | | 106 | |
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,022 | | 1,012 | |
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 26 | | 29 | |
Updated FICO Score 680 Through 739 [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,048 | | 1,041 | |
Updated FICO Score 680 Through 739 [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 444 | | 453 | |
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,673 | | 6,574 | |
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 122 | | 117 | |
Updated FICO Score 740 And Above [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 6,795 | | 6,691 | |
Updated FICO Score 740 And Above [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,397 | | 2,440 | |
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 5,401 | | 5,306 | |
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 111 | | 110 | |
Origination Loan To Value Ratio 70% And Below [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 5,512 | | 5,416 | |
Origination Loan To Value Ratio 70% And Below [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 1,996 | | 2,040 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,501 | | 2,523 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 44 | | 45 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,545 | | 2,568 | |
Origination Loan to Value Ratio Greater Than 70% Through 90% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 964 | | 977 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 14 | | 16 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages, purchased first mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 4 | | 6 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 18 | | 22 | |
Origination Loan to Value Ratio Greater Than 90% Through 100% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 22 | | 24 | |
Estimated Current LTV 70% And Below [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 7,138 | | 6,649 | |
Weighted Average Updated FICO | 776 | | 775 | |
Percent of Loans that are on Nonaccrual Status | 0.08% | | 0.05% | |
Estimated Current LTV 70% And Below [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 2,346 | | 2,127 | |
Weighted Average Updated FICO | 773 | | 773 | |
Utilization Rate | 37.00% | [2] | 36.00% | [2] |
Percent of Loans that are on Nonaccrual Status | 0.05% | | 0.13% | |
Estimated Current LTV Greater Than 70% through 90% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 829 | | 1,181 | |
Weighted Average Updated FICO | 764 | | 763 | |
Percent of Loans that are on Nonaccrual Status | 0.58% | | 0.34% | |
Estimated Current LTV Greater Than 70% through 90% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 499 | | 664 | |
Weighted Average Updated FICO | 762 | | 762 | |
Utilization Rate | 49.00% | [2] | 48.00% | [2] |
Percent of Loans that are on Nonaccrual Status | 0.49% | | 0.22% | |
Estimated Current LTV Greater Than 90% through 100% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 52 | | 86 | |
Weighted Average Updated FICO | 737 | | 732 | |
Percent of Loans that are on Nonaccrual Status | 1.79% | | 4.77% | |
Estimated Current LTV Greater Than 90% through 100% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 74 | | 127 | |
Weighted Average Updated FICO | 750 | | 752 | |
Utilization Rate | 62.00% | [2] | 59.00% | [2] |
Percent of Loans that are on Nonaccrual Status | 1.24% | | 1.22% | |
Estimated Current LTV Greater Than 100% [Member] | Residential real estate mortgages [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | 56 | | 90 | |
Weighted Average Updated FICO | 724 | | 730 | |
Percent of Loans that are on Nonaccrual Status | 13.21% | | 10.50% | |
Estimated Current LTV Greater Than 100% [Member] | Home equity lines of credit [Member] | ' | | ' | |
Financing Receivable, Recorded Investment [Line Items] | ' | | ' | |
Loans to banking clients | $63 | | $123 | |
Weighted Average Updated FICO | 740 | | 743 | |
Utilization Rate | 64.00% | [2] | 63.00% | [2] |
Percent of Loans that are on Nonaccrual Status | 2.02% | | 1.34% | |
|
[1] | All loans are evaluated for impairment by loan segment. |
[2] | The Utilization Rate is calculated using the outstanding HELOC balance divided by the associated total line of credit. |