21 Mihaylo-Vector Group Where’s the Plan? In our opinion: Management has not provided investors with accurate guidance on the impact of new product introductions Management has not provided investors with financial guidance which would support assertions of greater intrinsic value Despite having agreed to provide us due diligence material, and our having entered into a confidentiality agreement, the Company has not shared its strategic plan with us “We remain concerned about Inter-Tel’s competitive position, as we see increasing evidence of fierce competition from OEMs such as Avaya, Nortel, and Cisco. Despite the improvement in the SMB (<100 lines) business this quarter and Inter-Tel’s strong managed services approach, we are particularly concerned about potential pressure from Cisco’s LinksysOne SMB offering.” – Canaccord Adams, July 2006* “It is too early to have conviction that new IP-based products will allow INTL to deliver sustainable EPS growth. If the IP-based products disappoint, it will be difficult for INTL to improve direct sales to customers with existing leases, and thus both revs and GM% would be impacted. We currently continue to maintain a cautious view due to competition from CSCO and AV, which have more mature VoIP products, and heavy discounting from NT.” – Bear Stearns, July 2006* * Permission to use the quoted material was neither sought nor obtained. |