Revenues from Contracts with Customers | Revenues from Contracts with Customers The Company’s principal sources of revenues are: (1) asset management, administration and distribution fees primarily earned based upon a contractual percentage of net assets under management or administration; and (2) information processing and software servicing fees that are either recurring and primarily earned based upon the number of trust accounts being serviced or a percentage of the total average daily market value of the clients' assets processed on the Company's platforms, or non-recurring and based upon project-oriented contractual agreements related to client implementations. Disaggregation of Revenue The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the Company’s business segments for the three months ended September 30, 2019 and 2018 : Private Banks Investment Advisors Institutional Investors Investment Managers Investments In New Businesses Total Major Product Lines: For the Three Months Ended September 30, 2019 Investment management fees from pooled investment products $ 34,074 $ 72,150 $ 13,602 $ 161 $ 323 $ 120,310 Investment management fees from investment management agreements 314 26,240 66,373 — 3,099 96,026 Investment operations fees 434 — — 102,543 — 102,977 Investment processing fees - PaaS 43,462 — — — — 43,462 Investment processing fees - SaaS 34,018 — — 2,789 — 36,807 Professional services fees 3,533 — — 1,398 — 4,931 Account fees and other 1,415 4,643 362 5,295 26 11,741 Total revenues $ 117,250 $ 103,033 $ 80,337 $ 112,186 $ 3,448 $ 416,254 Primary Geographic Markets: United States $ 76,864 $ 103,033 $ 63,405 $ 104,859 $ 3,448 $ 351,609 United Kingdom 24,604 — 12,717 — — 37,321 Canada 10,985 — 1,743 — — 12,728 Ireland 4,797 — 2,310 7,327 — 14,434 Other — — 162 — — 162 Total revenues $ 117,250 $ 103,033 $ 80,337 $ 112,186 $ 3,448 $ 416,254 Private Banks Investment Advisors Institutional Investors Investment Managers Investments In New Businesses Total Major Product Lines: For the Three Months Ended September 30, 2018 Investment management fees from pooled investment products $ 34,897 $ 73,663 $ 14,614 $ 206 $ 267 $ 123,647 Investment management fees from investment management agreements 197 24,525 68,318 79 2,641 95,760 Investment operations fees 381 — — 92,185 — 92,566 Investment processing fees - PaaS 44,836 — — 624 — 45,460 Investment processing fees - SaaS 32,925 — — 2,417 — 35,342 Professional services fees 3,408 — — 1,792 — 5,200 Account fees and other 1,805 4,362 534 3,972 34 10,707 Total revenues $ 118,449 $ 102,550 $ 83,466 $ 101,275 $ 2,942 $ 408,682 Primary Geographic Markets: United States $ 73,188 $ 102,550 $ 64,601 $ 95,132 $ 2,942 $ 338,413 United Kingdom 28,647 — 13,817 — — 42,464 Canada 11,730 — 1,895 — — 13,625 Ireland 4,884 — 2,828 6,143 — 13,855 Other — — 325 — — 325 Total revenues $ 118,449 $ 102,550 $ 83,466 $ 101,275 $ 2,942 $ 408,682 The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the Company’s business segments for the nine months ended September 30, 2019 and 2018 : Private Banks Investment Advisors Institutional Investors Investment Managers Investments In New Businesses Total Major Product Lines: For the Nine Months Ended September 30, 2019 Investment management fees from pooled investment products $ 100,498 $ 208,860 $ 41,062 $ 550 $ 957 $ 351,927 Investment management fees from investment management agreements 1,299 75,526 199,620 — 8,510 284,955 Investment operations fees 1,172 — — 297,342 — 298,514 Investment processing fees - PaaS 130,529 — — — — 130,529 Investment processing fees - SaaS 103,502 — — 7,931 — 111,433 Professional services fees 9,896 — — 4,363 — 14,259 Account fees and other 4,705 13,530 877 15,851 80 35,043 Total revenues $ 351,601 $ 297,916 $ 241,559 $ 326,037 $ 9,547 $ 1,226,660 Primary Geographic Markets: United States $ 229,207 $ 297,916 $ 189,383 $ 304,711 $ 9,547 $ 1,030,764 United Kingdom 75,649 — 39,323 — — 114,972 Canada 32,527 — 5,178 — — 37,705 Ireland 14,218 — 6,977 21,326 — 42,521 Other — — 698 — — 698 Total revenues $ 351,601 $ 297,916 $ 241,559 $ 326,037 $ 9,547 $ 1,226,660 Private Banks Investment Advisors Institutional Investors Investment Managers Investments In New Businesses Total Major Product Lines: For the Nine Months Ended September 30, 2018 Investment management fees from pooled investment products $ 105,251 $ 218,562 $ 45,819 $ 445 $ 729 $ 370,806 Investment management fees from investment management agreements 609 70,678 205,202 242 6,824 283,555 Investment operations fees 1,138 — — 267,951 — 269,089 Investment processing fees - PaaS 133,336 — — 1,749 — 135,085 Investment processing fees - SaaS 102,980 — — 7,152 — 110,132 Professional services fees 13,022 — — 5,660 — 18,682 Account fees and other 5,403 12,392 1,370 12,497 99 31,761 Total revenues $ 361,739 $ 301,632 $ 252,391 $ 295,696 $ 7,652 $ 1,219,110 Primary Geographic Markets: United States $ 226,990 $ 301,632 $ 193,417 $ 279,736 $ 7,652 $ 1,009,427 United Kingdom 85,177 — 42,498 — — 127,675 Canada 34,847 — 6,700 — — 41,547 Ireland 14,725 — 8,282 15,960 — 38,967 Other — — 1,494 — — 1,494 Total revenues $ 361,739 $ 301,632 $ 252,391 $ 295,696 $ 7,652 $ 1,219,110 Investment management fees from pooled investment products - Revenues associated with clients' assets invested in Company-sponsored pooled investment products. Contractual fees are stated as a percentage of the average market value of assets under management and collected on a monthly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Investment management fees from investment management agreements - Revenues based on assets of clients of the Institutional Investors segment primarily invested in Company-sponsored products. Each client is charged an investment management fee that is stated as a percentage of the average market value of all assets under management. The client is billed directly on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Revenues associated with the separately managed account program offered through registered investment advisors located throughout the United States. The contractual fee is stated as a percentage of the average market value of all assets invested in the separately managed account and collected on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Investment operations fees - Revenues earned from accounting and administrative services, distribution support services and regulatory and compliance services to investment management firms and family offices. The Company contracts directly with the investment management firm or family office. The contractual fees are stated as a percentage of net assets under administration and billed when asset valuations are finalized. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Investment processing fees - Platform as a Service - Revenues associated with clients that outsource their entire investment operation and back-office processing functions. Through the use of the Company's proprietary platforms, the Company assumes all back-office investment processing services including investment processing, custody and safekeeping of assets, income collections, securities settlement and other related trust activities. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. Contractual fees can also be stated as a percentage of the value of assets processed on the Company's platforms each month as long as the fee is in excess of a monthly contractual minimum. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations. Investment processing fees - Software as a Service - Revenues associated with clients that outsource investment processing technology software and computer processing by accessing our proprietary software and data center remotely but retain responsibility for all investment operations, client administration and other back-office trust operations. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations. Professional services fees - Revenues associated with the business services migration for investment processing clients of the Private Banks segment and investment operations clients of the Investment Managers segment. In addition, Professional services include other services such as business transformation consulting. Typically, fees are stated as a contractual fixed fee. The client is billed directly and fees are collected according to the terms of the agreement. Account fees and other - Revenues associated with custody account servicing, account terminations, reimbursements received for out-of-pocket expenses, and other fees for the provision of ancillary services. Revenue is recognized by the Company when the performance obligations are satisfied and transfer of control to the client is completed. The majority of the Company’s performance obligations are satisfied and control is transferred to the client continuously. Therefore, revenue is recognized on a monthly basis. The amount of revenue recognized reflects the amount of consideration expected to be received by the Company in exchange for satisfied performance obligations. The Company does not disclose the value of unsatisfied performance obligations as the majority of its contracts relate to: 1) contracts with an original term of one year or less; 2) contracts for which the Company recognizes revenue at the amount to which it has the right to invoice for services performed; and 3) contracts that are based on the value of assets under management or administration. |