Revenues from Contracts with Customers | Revenues from Contracts with Customers The Company’s principal sources of revenues are: (1) asset management, administration and distribution fees primarily earned based upon a contractual percentage of net assets under management or administration; and (2) information processing and software servicing fees that are either recurring and primarily earned based upon the number of trust accounts being serviced or a percentage of the total average daily market value of the clients' assets processed on the Company's platforms, or non-recurring and based upon project-oriented contractual agreements related to client implementations. Disaggregation of Revenue The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the Company’s business segments for the three months ended June 30, 2020 and 2019: Private Banks Investment Institutional Investment Investments Total Major Product Lines: For the Three Months Ended June 30, 2020 Investment management fees from pooled investment products $ 30,307 $ 62,251 $ 12,894 $ 163 $ 348 $ 105,963 Investment management fees from investment management agreements 292 26,545 62,924 — 2,908 92,669 Investment operations fees 438 — — 109,078 — 109,516 Investment processing fees - PaaS 44,191 — — — — 44,191 Investment processing fees - SaaS 28,047 — — 3,392 — 31,439 Professional services fees 3,157 — — 1,384 — 4,541 Account fees and other 1,294 4,912 705 5,323 93 12,327 Total revenues $ 107,726 $ 93,708 $ 76,523 $ 119,340 $ 3,349 $ 400,646 Primary Geographic Markets: United States $ 71,607 $ 93,708 $ 60,414 $ 111,137 $ 3,349 $ 340,215 United Kingdom 22,345 — 12,280 — — 34,625 Canada 9,726 — 1,431 — — 11,157 Ireland 4,048 — 2,265 8,203 — 14,516 Other — — 133 — — 133 Total revenues $ 107,726 $ 93,708 $ 76,523 $ 119,340 $ 3,349 $ 400,646 Private Investment Institutional Investment Investments Total Major Product Lines: For the Three Months Ended June 30, 2019 Investment management fees from pooled investment products $ 33,451 $ 70,087 $ 13,799 $ 184 $ 325 $ 117,846 Investment management fees from investment management agreements 283 25,448 67,076 — 2,713 95,520 Investment operations fees 362 — — 99,932 — 100,294 Investment processing fees - PaaS 43,156 — — — — 43,156 Investment processing fees - SaaS 34,776 — — 2,593 — 37,369 Professional services fees 2,586 — — 1,548 — 4,134 Account fees and other 1,478 4,587 234 4,945 23 11,267 Total revenues $ 116,092 $ 100,122 $ 81,109 $ 109,202 $ 3,061 $ 409,586 Primary Geographic Markets: United States $ 74,889 $ 100,122 $ 63,653 $ 101,794 $ 3,061 $ 343,519 United Kingdom 25,695 — 13,140 — — 38,835 Canada 10,882 — 1,708 — — 12,590 Ireland 4,626 — 2,356 7,408 — 14,390 Other — — 252 — — 252 Total revenues $ 116,092 $ 100,122 $ 81,109 $ 109,202 $ 3,061 $ 409,586 The following tables provide additional information pertaining to our revenues disaggregated by major product line and primary geographic market based on the location of the use of the products or services for each of the Company’s business segments for the six months ended June 30, 2020 and 2019: Private Investment Institutional Investment Investments Total Major Product Lines: For the Six Months Ended June 30, 2020 Investment management fees from pooled investment products $ 63,151 $ 132,431 $ 26,211 $ 356 $ 707 $ 222,856 Investment management fees from investment management agreements 639 53,965 128,634 — 5,871 189,109 Investment operations fees 913 — — 215,279 — 216,192 Investment processing fees - PaaS 90,344 — — — — 90,344 Investment processing fees - SaaS 57,216 — — 6,643 — 63,859 Professional services fees 5,872 — — 2,658 — 8,530 Account fees and other 2,812 9,633 881 11,033 159 24,518 Total revenues $ 220,947 $ 196,029 $ 155,726 $ 235,969 $ 6,737 $ 815,408 Primary Geographic Markets: United States $ 145,621 $ 196,029 $ 122,503 $ 219,580 $ 6,737 $ 690,470 United Kingdom 46,704 — 25,104 — — 71,808 Canada 20,127 — 3,029 — — 23,156 Ireland 8,495 — 4,795 16,389 — 29,679 Other — — 295 — — 295 Total revenues $ 220,947 $ 196,029 $ 155,726 $ 235,969 $ 6,737 $ 815,408 Private Investment Institutional Investment Investments Total Major Product Lines: For the Six Months Ended June 30, 2019 Investment management fees from pooled investment products $ 66,424 $ 136,710 $ 27,460 $ 389 $ 634 $ 231,617 Investment management fees from investment management agreements 985 49,286 133,247 — 5,411 188,929 Investment operations fees 738 — — 194,799 — 195,537 Investment processing fees - PaaS 87,067 — — — — 87,067 Investment processing fees - SaaS 69,484 — — 5,142 — 74,626 Professional services fees 6,363 — — 2,965 — 9,328 Account fees and other 3,290 8,887 515 10,556 54 23,302 Total revenues $ 234,351 $ 194,883 $ 161,222 $ 213,851 $ 6,099 $ 810,406 Primary Geographic Markets: United States $ 152,343 $ 194,883 $ 125,978 $ 199,852 $ 6,099 $ 679,155 United Kingdom 51,045 — 26,606 — — 77,651 Canada 21,542 — 3,435 — — 24,977 Ireland 9,421 — 4,667 13,999 — 28,087 Other — — 536 — — 536 Total revenues $ 234,351 $ 194,883 $ 161,222 $ 213,851 $ 6,099 $ 810,406 Investment management fees from pooled investment products - Revenues associated with clients' assets invested in Company-sponsored pooled investment products. Contractual fees are stated as a percentage of the average market value of assets under management and collected on a monthly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Investment management fees from investment management agreements - Revenues based on assets of clients of the Institutional Investors segment primarily invested in Company-sponsored products. Each client is charged an investment management fee that is stated as a percentage of the average market value of all assets under management. The client is billed directly on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Revenues associated with the separately managed account program offered to clients of the Investment Advisors segment through registered investment advisors located throughout the United States. The contractual fee is stated as a percentage of the average market value of all assets invested in the separately managed account and collected on a quarterly basis. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Investment operations fees - Revenues earned from accounting and administrative services, distribution support services and regulatory and compliance services to investment management firms and family offices. The Company contracts directly with the investment management firm or family office. The contractual fees are stated as a percentage of net assets under administration and billed when asset valuations are finalized. Revenues are recognized in Asset management, administration and distribution fees on the accompanying Consolidated Statements of Operations. Investment processing fees - Platform as a Service - Revenues associated with clients that outsource their entire investment operation and back-office processing functions. Through the use of the Company's proprietary platforms, the Company assumes all back-office investment processing services including investment processing, custody and safekeeping of assets, income collections, securities settlement and other related trust activities. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. Contractual fees can also be stated as a percentage of the value of assets processed on the Company's platforms each month as long as the fee is in excess of a monthly contractual minimum. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations. Investment processing fees - Software as a Service - Revenues associated with clients that outsource investment processing technology software and computer processing by accessing our proprietary software and data center remotely but retain responsibility for all investment operations, client administration and other back-office trust operations. The contractual fee is based on a monthly fee plus additional fees determined on a per-account or per-transaction basis. The client is billed directly on a monthly basis. Revenues are recognized in Information processing and software servicing fees on the accompanying Consolidated Statements of Operations. Professional services fees - Revenues associated with the business services migration for investment processing clients of the Private Banks segment and investment operations clients of the Investment Managers segment. In addition, Professional services include other services such as business transformation consulting. Typically, fees are stated as a contractual fixed fee. The client is billed directly and fees are collected according to the terms of the agreement. Account fees and other - Revenues associated with custody account servicing, account terminations, reimbursements received for out-of-pocket expenses, and other fees for the provision of ancillary services. Revenue is recognized by the Company when the performance obligations are satisfied and transfer of control to the client is completed. The majority of the Company’s performance obligations are satisfied and control is transferred to the client continuously. Therefore, revenue is recognized on a monthly basis. The amount of revenue recognized reflects the amount of consideration expected to be received by the Company in exchange for satisfied performance obligations. The Company does not disclose the value of unsatisfied performance obligations as the majority of its contracts relate to: 1) contracts with an original term of one year or less; 2) contracts for which the Company recognizes revenue at the amount to which it has the right to invoice for services performed; and 3) contracts that are based on the value of assets under management or administration. |