2011 Short-Term Incentive Compensation Program 15 • As described in detail in our proxy, we re-designed our annual incentive compensation program (ICP) in 2011 to more effectively align pay and performance, while retrospectively taking into account the effect of unsettled financial services markets, general volatility and low interest rates in the economy, and unexpected regulatory changes in our industry The ICP is first based upon a combination of 1) specific corporate objectives and assessment criteria, 2) performance relative to bank company peers, and 3) individual performance criteria evaluated over the course of the fiscal year Second, final ICP determinations are made by the Board Committee using structured (defined assessment criteria) discretion to take into account unanticipated factors that occurred during the course of the year, either positively or negatively Third, the ICP approach provides for a formula-based design within structured discretion that is considered a “best practice” from a bank regulatory perspective • We believe that our proxy provides significant detail on the criteria the Committee used in deciding on our CEO’s pay for 2011 Goal of the new incentive approach is to balance management’s focus between annual performance and long-term performance with incentive programs |