Segment Reporting | Segment Reporting The Company's reportable segments, which the Company operates and manages as strategic business units that are organized according to major product and service offerings, include: Wireless, Cable, Wireline and Other. A general description of the products and services offered and the customers served by each of these segments is as follows: • Wireless provides digital wireless service as a Sprint PCS Affiliate to a portion of a multi-state area covering large portions of central and western Virginia, south-central Pennsylvania, West Virginia, and portions of Maryland, North Carolina, Kentucky, and Ohio. In these areas, we are the exclusive provider of Sprint-branded wireless mobility communications network products and services on the 800 MHz, 1900 MHz and 2.5 GHz spectrum bands. • Cable provides video, broadband and voice services in franchise areas in portions of Virginia, West Virginia, western Maryland, and eastern Kentucky, and leases fiber optic facilities throughout its service area. It does not include video, broadband and voice services provided to customers in Shenandoah County, Virginia. • Wireline provides regulated and unregulated voice services, video, broadband, long distance access services, and leases fiber optic facilities throughout portions of Virginia, West Virginia, Maryland and Pennsylvania. • Other operations are represented by Shenandoah Telecommunications Company, the parent holding company that provides investing and management services to its subsidiaries. Three Months Ended June 30, 2019 (in thousands) Wireless Cable Wireline Other Eliminations Consolidated External revenue Service revenue $ 94,350 $ 30,716 $ 5,558 $ — $ — $ 130,624 Equipment revenue 16,548 255 52 — — 16,855 Tower revenue 1,654 — — — — 1,654 Other revenue 318 2,238 7,225 — — 9,781 Total external revenue 112,870 33,209 12,835 — — 158,914 Internal revenue 1,270 1,481 6,692 — (9,443 ) — Total operating revenue 114,140 34,690 19,527 — (9,443 ) 158,914 Operating expenses Cost of services 33,563 15,701 8,979 — (8,746 ) 49,497 Cost of goods sold 15,742 112 19 — 1 15,874 Selling, general and administrative 10,592 5,536 1,988 9,752 (698 ) 27,170 Depreciation and amortization 32,219 6,555 3,447 132 — 42,353 Total operating expenses 92,116 27,904 14,433 9,884 (9,443 ) 134,894 Operating income (loss) $ 22,024 $ 6,786 $ 5,094 $ (9,884 ) $ — $ 24,020 Three Months Ended June 30, 2018 (in thousands) Wireless Cable Wireline Other Eliminations Consolidated External revenue Service revenue $ 95,690 $ 28,748 $ 5,301 $ — $ — $ 129,739 Equipment revenue 15,819 144 46 — — 16,009 Tower revenue 1,636 — — — — 1,636 Other revenue 364 2,122 6,631 — — 9,117 Total external revenue 113,509 31,014 11,978 — — 156,501 Internal revenue 1,244 1,097 7,134 — (9,475 ) — Total operating revenue 114,753 32,111 19,112 — (9,475 ) 156,501 Operating expenses Cost of services 33,488 15,125 9,373 12 (8,864 ) 49,134 Cost of goods sold 15,082 63 20 1 — 15,166 Selling, general and administrative 12,367 4,661 1,686 11,812 (611 ) 29,915 Depreciation and amortization 31,565 6,179 3,240 133 — 41,117 Total operating expenses 92,502 26,028 14,319 11,958 (9,475 ) 135,332 Operating income (loss) $ 22,251 $ 6,083 $ 4,793 $ (11,958 ) $ — $ 21,169 Six Months Ended June 30, 2019 (in thousands) Wireless Cable Wireline Other Eliminations Consolidated External revenue Service revenue $ 191,425 $ 60,421 $ 11,043 $ — $ — $ 262,889 Equipment revenue 31,839 525 103 — — 32,467 Tower revenue 3,325 — — — — 3,325 Other revenue 665 4,503 13,908 — — 19,076 Total external revenue 227,254 65,449 25,054 — — 317,757 Internal revenue 2,540 2,950 13,382 — (18,872 ) — Total operating revenue 229,794 68,399 38,436 — (18,872 ) 317,757 Operating expenses Cost of services 67,041 31,348 18,130 — (17,504 ) 99,015 Cost of goods sold 30,169 287 55 — — 30,511 Selling, general and administrative 21,954 11,262 3,831 20,213 (1,368 ) 55,892 Depreciation and amortization 63,269 13,013 6,980 270 — 83,532 Total operating expenses 182,433 55,910 28,996 20,483 (18,872 ) 268,950 Operating income (loss) $ 47,361 $ 12,489 $ 9,440 $ (20,483 ) $ — $ 48,807 Six Months Ended June 30, 2018 (in thousands) Wireless Cable Wireline Other Eliminations Consolidated External revenue Service revenue $ 187,855 $ 57,219 $ 10,609 $ — $ — $ 255,683 Equipment revenue 33,193 303 92 — — 33,588 Tower revenue 3,294 3,294 Other revenue 732 4,172 13,170 — — 18,074 Total external revenue 225,074 61,694 23,871 — — 310,639 Internal revenue 2,483 2,128 14,948 — (19,559 ) — Total operating revenue 227,557 63,822 38,819 — (19,559 ) 310,639 Operating expenses Cost of services 67,238 30,281 19,175 12 (18,230 ) 98,476 Cost of goods sold 30,809 119 42 1 — 30,971 Selling, general and administrative 24,502 9,609 3,403 22,480 (1,329 ) 58,665 Depreciation and amortization 65,490 12,203 6,634 277 — 84,604 Total operating expenses 188,039 52,212 29,254 22,770 (19,559 ) 272,716 Operating income (loss) $ 39,518 $ 11,610 $ 9,565 $ (22,770 ) $ — $ 37,923 |