Harte Hanks (HHS) 10-K 21 Mar 22 2021 FY Annual report Financial data

Document And Entity Information

Document And Entity Information - USD ($)	12 Months Ended
	Dec. 31, 2021	Mar. 31, 2022	Jun. 30, 2021
Document Information [Line Items]
Entity Central Index Key	0000045919
Entity Registrant Name	HARTE HANKS INC
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Document Fiscal Period Focus	FY
Document Fiscal Year Focus	2021
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2021
Document Transition Report	false
Entity File Number	001-07120
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	74-1677284
Entity Address, Address Line One	2 Executive Drive
Entity Address, City or Town	Chelmsford
Entity Address, State or Province	MA
Entity Address, Postal Zip Code	01824
City Area Code	512
Local Phone Number	434-1100
Title of 12(b) Security	Common Stock
Trading Symbol	HHS
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Non-accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Public Float			$ 30,396,333
Entity Common Stock, Shares Outstanding		7,002,528
Auditor Name	Baker Tilly US, LLP
Auditor Location	Tewksbury, Massachusetts
Auditor Firm ID	23

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands		Dec. 31, 2021	Dec. 31, 2020
Current assets
Cash and cash equivalents		$ 11,911	$ 29,408
Restricted cash		3,222	4,154
Accounts receivable (less allowance of $266 at December 31, 2021 and $241 at December 31, 2020)		41,051	36,023
Unbilled accounts receivable		8,134	5,510
Contract assets		622	613
Prepaid expenses		1,948	2,256
Prepaid income tax and income tax receivable		7,456	7,388
Other current assets		1,031	886
Total current assets		75,375	86,238
Property, plant and equipment
Buildings and improvements		6,430	8,882
Equipment and furniture		21,189	33,650
Software		29,949	32,693
Software development and equipment installations in progress		2,691	315
Gross property, plant and equipment		60,259	75,540
Less accumulated depreciation		(52,512)	(69,662)
Net property, plant and equipment	[1]	7,747	5,878
Right-of-use assets		22,142	24,750
Other assets		2,597	2,632
Total assets		107,861	119,498
Current liabilities
Accounts payable and accrued expenses		16,132	16,294
Accrued payroll and related expenses		7,028	5,248
Short-term debt		0	4,926
Deferred revenue and customer advances		3,942	4,661
Customer postage and program deposits		6,496	6,497
Other current liabilities		2,291	2,903
Short-term lease liabilities		6,553	6,663
Total current liabilities		42,442	47,192
Long-term debt, net of current portion		5,000	22,174
Long-term lease liabilities		19,215	21,295
Other long-term liabilities		3,697	4,747
Total liabilities		122,853	162,898
Preferred stock, $1 par value, 1,000,000 shares authorized; 9,926 shares of Series A Convertible Preferred Stock, issued and outstanding		9,723	9,723
Stockholders’ deficit
Common stock, $1 par value, 25,000,000 shares authorized,12,121,484 shares issued, 6,976,144 and 6,599,309 shares outstanding at December 31, 2021 and December 31, 2020, respectively		12,121	12,121
Additional paid-in capital		290,711	383,043
Retained earnings		811,094	796,123
Less treasury stock, 5,145,340 shares at cost at December 31, 2021 and 5,522,175 shares at cost at December 31, 2020		(1,085,313)	(1,178,799)
Accumulated other comprehensive loss		(53,328)	(65,611)
Total stockholders’ deficit		(24,715)	(53,123)
Total liabilities, preferred stock and stockholders’ deficit		107,861	119,498
Qualified Plan [Member]
Current liabilities
Pension liabilities		27,359	40,512
Nonqualified Plan [Member]
Current liabilities
Pension liabilities		$ 25,140	$ 26,978
[1]	Property, plant and equipment are based on physical location.

Consolidated Balance Sheets (Pa

Consolidated Balance Sheets (Parentheticals) - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2020
Accounts receivable, allowance for doubtful accounts	$ 266	$ 241
Preferred stock, par value (in dollars per share)	$ 1	$ 1
Preferred stock, shares authorized (in shares)	1,000,000	1,000,000
Common stock, par value (in dollars per share)	$ 1	$ 1
Common stock, shares authorized (in shares)	25,000,000	25,000,000
Common stock, shares issued (in shares)	12,121,484	12,121,484
Common stock, shares outstanding (in shares)	6,976,144	6,599,309
Treasury stock, shares (in shares)	5,145,340	5,522,175
Series A Preferred Stock [Member]
Preferred stock, shares issued (in shares)	9,926	9,926
Preferred stock, shares outstanding (in shares)	9,926	9,926

Consolidated Statements of Comp

Consolidated Statements of Comprehensive Income (Loss) - USD ($) shares in Thousands, $ in Thousands		12 Months Ended
		Dec. 31, 2021	Dec. 31, 2020
Operating revenue	[1]	$ 194,596	$ 176,900
Operating expenses
Labor		109,917	103,675
Production and distribution		50,264	49,290
Advertising, selling, general and administrative		17,858	21,522
Restructuring expense		6,359	9,374
Depreciation expense		2,559	3,615
Total operating expenses		186,957	187,476
Operating income (loss)		7,639	(10,576)
Other (income) expense, net
Interest expense, net		903	1,164
Gain from extinguishment of debt (Paycheck Protection Program Term Note)		(10,000)	0
Other, net		477	6,569
Total other (income) expense, net		(8,620)	7,733
Income (loss) before income taxes		16,259	(18,309)
Income tax expense (benefit)		1,288	(16,615)
Net income (loss)		14,971	(1,694)
Less: Preferred stock dividends		496	496
Less: Earnings attributable to participating securities		1,858	0
Income (loss) attributable to common stockholders		$ 12,617	$ (2,190)
Earnings (loss) per common share
Basic (in dollars per share)		$ 1.85	$ (0.34)
Diluted (in dollars per share)		$ 1.76	$ (0.34)
Weighted-average shares used to compute income (loss) per share attributable to common shares
Basic (in shares)		6,802	6,469
Diluted (in shares)		7,209	6,469
Comprehensive income (loss), net of tax
Net income (loss)		$ 14,971	$ (1,694)
Adjustment to pension liability		14,150	(4,657)
Foreign currency translation adjustments		(1,867)	2,180
Total other comprehensive income (loss), net of tax		12,283	(2,477)
Comprehensive income (loss)		$ 27,254	$ (4,171)
[1]	Geographic revenues are based on the location of the service being performed.

Consolidated Statements of Chan

Consolidated Statements of Changes in Stockholders' Deficit - USD ($) $ in Thousands	Preferred Stock [Member]	Common Stock [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Treasury Stock [Member]	AOCI Attributable to Parent [Member]	Total
Balance at Dec. 31, 2019	$ 9,723	$ 12,121	$ 447,022	$ 797,817	$ (1,243,509)	$ (63,134)	$ (49,683)
Stock-based compensation	0	0	753	0	0	0	753
Vesting of RSU's	0	0	(64,732)	0	64,710	0	(22)
Net income (loss)	0	0	0	(1,694)	0	0	(1,694)
Other comprehensive loss	0	0	0	0	0	(2,477)	(2,477)
Balance at Dec. 31, 2020	9,723	12,121	383,043	796,123	(1,178,799)	(65,611)	(53,123)
Stock-based compensation	0	0	1,445	0	0	0	1,445
Vesting of RSU's	0	0	(87,069)	0	86,684	0	(385)
Net income (loss)	0	0	0	14,971	0	0	14,971
Other comprehensive loss	0	0	0	0	0	12,283	12,283
Exercise of stock options	0	0	(6,708)	0	6,802	0	94
Balance at Dec. 31, 2021	$ 9,723	$ 12,121	$ 290,711	$ 811,094	$ (1,085,313)	$ (53,328)	$ (24,715)

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Cash Flows from Operating Activities
Net income (loss)	$ 14,971	$ (1,694)
Adjustments to reconcile net income (loss) to net cash used in operating activities
Depreciation expense	2,559	3,615
Restructuring	913	3,195
Stock-based compensation	1,469	764
Gain from extinguishment of debt (Paycheck Protection Program Term Note)	(10,000)	0
Net pension (payment) cost	(717)	(7,134)
Deferred income taxes	0	(244)
Changes in assets and liabilities, net of dispositions:
(Increase) decrease in accounts receivable, net and contract assets	(9,175)	(931)
(Increase) decrease in prepaid expenses, income tax receivable and other current assets	925	(3,469)
Decrease in accounts payable and accrued expense	(395)	(997)
Decrease in other accrued expenses and liabilities	(2,313)	(945)
Net cash used in operating activities	(1,763)	(7,840)
Cash Flows from Investing Activities
Purchases of property, plant and equipment	(3,046)	(2,699)
Proceeds from the sale of property, plant and equipment	146	1,924
Net cash used in investing activities	(2,900)	(775)
Cash Flows from Financing Activities
Borrowings	5,000	10,000
Repayment of borrowings	(17,100)	(1,600)
Debt financing costs	(795)	(653)
Payment of finance leases	(227)	(412)
Treasury stock activities	(291)	(22)
Net cash (used in) provided by financing activities	(13,413)	7,313
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(353)	742
Net decrease in cash and cash equivalents and restricted cash	(18,429)	(560)
Cash and cash equivalents and restricted cash at beginning of year	33,562	34,122
Cash and cash equivalents and restricted cash at end of year	15,133	33,562
Supplemental disclosures
Cash paid for interest	490	652
Cash received for income taxes, net of payments	1,323	9,216
Non-cash investing and financing activities
Purchases of property, plant and equipment included in accounts payable and accrued expense	$ 2,715	$ 1,965

Note A - Overview and Significa

Note A - Overview and Significant Accounting Policies	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Significant Accounting Policies [Text Block]	Note A — Overview and Significant Accounting Policies Background Harte Hanks, Inc. together with its subsidiaries (“Harte Hanks,” “Company,” “we,” “our,” or “us”) is a leading global customer experience company. With offices in North America, Asia-Pacific and Europe, Harte Hanks works with some of the world’s most respected brands. The Company is closely monitoring the impact of the COVID- 19 19. 19 not 19 may 19 may 1A. 10K, 1A. 10 19 Segment Reporting The Company operates three (“CEO”) is co three Geographic Concentrations Depending on the needs of our clients, our services are provided through an integrated approach through twelve facilities worldwide, of which four The following table provides information about the operations in different geographic area for the periods indicated: Year Ended December 31, In thousands 2021 2020 Revenue (1) United States $ 175,437 $ 156,688 Other countries 19,159 20,212 Total revenue $ 194,596 $ 176,900 December 31, In thousands 2021 2020 Property, plant and equipment (2) United States $ 7,549 $ 5,495 Other countries 198 383 Total property, plant and equipment $ 7,747 $ 5,878 ( 1 Geographic revenues are based on the location of the service being performed. ( 2 Property, plant and equipment are based on physical location. Revenue and Credit Concentration One customer represented 14.6% of total accounts receivable as of December 31, 2021. December 31, 2021. One December 31, 2020. December 31, 2020. December 31, 2021 2020, Related Party Transactions From 2016 October 2020, Effective January 30, 2018, December 31, 2021), Convertible Preferred Stock Consolidation The accompanying audited consolidated financial statements include the accounts of Harte Hanks, Inc. and its subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. As used in this report, the terms “Harte Hanks,” “the Company,” “we,” “us,” or “our” may one may Use of Estimates Preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. Actual results could differ materially from those estimates due to uncertainties. Such estimates in clude, but not Operating Expense Presentation in the Consolidated Statements of Comprehensive Income (Loss) The “Labor” line in the Consolidated Statements of Comprehensive Income (Loss) includes all employee payroll and benefits costs, including stock-based compensation and temporary labor costs. The “Production and distribution” and “Advertising, selling, general and administrative” lines do not Revenue Recognition We recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to be entitled to receive in exchange for those products or services based on the relevant contract. We apply the following five • Identification of the contract, or contracts, with a customer • Identification of the performance obligations in the contract • Determination of the transaction price • Allocation of the transaction price to the performance obligations in the contract • Recognition of revenue when (or as) we satisfy the performance obligation Certain client programs provide for adjustments to billings based upon whether we achieve certain performance criteria. In these circumstances, revenue is recognized when the foregoing conditions are met. We record revenue net of any taxes collected from customers and subsequently remitted to governmental authorities. Any payments received in advance of the performance of services or delivery of the product are recorded as deferred revenue until such time as the services are performed or the product is delivered. Costs incurred for search engine marketing solutions payable to the engine host and postage costs of mailings are billed to our clients and are not Revenue from agency and digital services, direct mail, logistics, fulfillment and contact center is recognized as the work is performed. Fees for these services are determined by the terms set forth in each contract. These fees are typically a set fixed price or rate by transaction occurrence, service provided, time spent, or product delivered. For arrangements requiring the design and build out of a database, revenue is not Fair Value of Financial Instruments Financial Accounting Standards Board ("FASB") Accounting Standard Codification ("ASC") 820, Fair Value Measurements and Disclosures, 820" 820 three Level 1 Quoted prices in active markets for identical assets or liabilities. Level 2 Observable inputs other than Level 1 not Level 3 Unobservable inputs that are supported by little or no Because of their maturities and/or variable interest rates, certain financial instruments have fair values approximating their carrying values. These instruments include cash and cash equivalents and restricted cash, accounts receivable, trade payables, and long-term debt. The fair value of the assets in our funded pension plan is disclosed in Note H, Employee Benefit Plans. Cash Equivalents All highly liquid investments with an original maturity of 90 Restricted Cash In our normal business operation, we receive cash from our customers for certain customer program service funding. Allowance for Doubtful Accounts We maintain an allowance for doubtful accounts which is used to reduce accounts receivable to the amount of cash expected to be collected. The methodology used to determine the minimum allowance is based on our prior collection experience and is generally related to the accounts receivable balance in various aging categories. The balance is also influenced by specific clients’ financial strength and circumstance. Accounts that are determined to be uncollectible are written off in the period in which they are determined to be uncollectible. Periodic changes to the allowance of doubtful accounts balance are recorded as increases or decreases to bad debt expense, which is included in the “Advertising, selling, general, and administrative” line of our Consolidated Statements of Comprehensive Income (Loss). The changes in the allowance for doubtful accounts consisted of the following: Year Ended December 31, In thousands 2021 2020 Balance at beginning of year $ 241 $ 666 Net charges to expense 95 115 Amounts recovered against the allowance (70 ) (540 ) Balance at end of year $ 266 $ 241 Property, Plant and Equipment Property, plant and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the assets. The general ranges of estimated useful lives are: Years Buildings and improvements 3 to 40 Software 2 to 10 Equipment and furniture 3 to 20 Long-lived assets such as property, plant and equipment are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not not 2021 2020, Leases We determine if an arrangement is a lease at its inception. Operating and finance leases are included in the lease right-of-use (“ROU”) assets and in the current portion and long-term portion of lease liabilities on our consolidated balance sheets. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date of each lease based on the present value of lease payments over the lease term. As most of our leases do not may Capitalization of Software Development Costs Capitalized software costs for research and development are amortized over a five Income Taxes Income tax expense includes U.S. and international income taxes accounted for under the asset and liability method. Certain income and expenses are not not not Earnings Per Share Basic earnings per common share is based upon the weighted-average number of common shares outstanding during the period. Diluted earnings per common share is based upon the weighted-average number of common shares and dilutive common stock equivalents outstanding during the period. Dilutive common stock equivalents are calculated based on the assumed exercise of stock options and vesting of unvested shares using the treasury stock method. Stock-Based Compensation All share-based awards are recognized as operating expense in the “Labor” line of the Consolidated Statements of Comprehensive Income (Loss). Calculated expense is based on the fair values of the awards on the date of grant and is recognized over the requisite service period or performance period of the awards. Reserve for Healthcare, Workers’ Compensation, Automobile and General Liability We are self-insured for the majority of our healthcare insurance. We pay actual medical claims up to a stop loss limit of $0.3 million. In the fourth 2016, The reserve is estimated using current claims activity, historical experience, and claims incurred but not December 31, 2021 2020 Foreign Currencies In most instances the functional currencies of our foreign operations are the local currencies. Assets and liabilities recorded in foreign currencies are translated in U.S. dollars at the exchange rate on the balance sheet date. Revenue and expenses are translated at average rates of exchange prevailing during a given month. Adjustments resulting from this translation are charged or credited to other comprehensive income (loss).

Note B - Recent Accounting Pron

Note B - Recent Accounting Pronouncements	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Accounting Standards Update and Change in Accounting Principle [Text Block]	Note B - Recent Accounting Pronouncements Recent Accounting Guidance Not In June 2016, 2016 13, Financial Instruments Credit Losses. not 12b 2 1934, January 1, 2022. not

Note C - Revenue From Contracts

Note C - Revenue From Contracts With Customers	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Revenue from Contract with Customer [Text Block]	Note C - Revenue from Contracts with Customers In May 2014, 2014 09, 606 606, Revenue from Contracts with Customers, five Under ASC 606, not not Consistent with legacy U.S. GAAP, we present sales taxes assessed on revenue-producing transactions on a net basis. Disaggregation of Revenue We disaggregate revenue by three December 31, 2021 2020 three For the Year Ended December 31, 2021 Revenue for performance Revenue for performance obligations recognized obligations recognized at a In thousands over time point in time Total Marketing Services $ 48,450 $ 7,938 $ 56,388 Customer Care 74,691 — 74,691 Fulfillment & Logistics Services 55,754 7,763 63,517 Total Revenue $ 178,895 $ 15,701 $ 194,596 For the Year Ended December 31, 2020 Revenue for performance Revenue for performance obligations recognized obligations recognized at a In thousands over time point in time Total Marketing Services $ 51,421 $ 5,672 $ 57,093 Customer Care 58,668 — 58,668 Fulfillment & Logistics Services 52,503 8,636 61,139 Total Revenue $ 162,592 $ 14,308 $ 176,900 Our contracts with customers may not Marketing Services Our Marketing Services segment delivers strategic planning, data strategy, performance analytics, creative development and execution, technology enablement, marketing automation, and database management. We create relevancy by leveraging data, insight, and our extensive experience in leading clients as they engage their customers through digital, traditional, and emerging channels. We are known for helping clients build deep customer relationships, create connected customer experiences, and optimize each and every customer touch point in order to deliver desired business outcomes. Most marketing services performance obligations are satisfied over time and often offered on a project basis. We have concluded that the best approach to measure the progress toward completion of the project-based performance obligations is the input method, which is based on either the costs or labor hours incurred to date depending upon whether costs or labor hours more accurately depict the transfer of value to the customer. The variable consideration in these contracts primarily relates to time and material-based services and reimbursable out-of-pocket travel costs, both of which are estimated using the expected value method. For time and material-based contracts, we use the “as invoiced” practical expedient. Our database solutions are built around centralized marketing databases with services rendered to build custom databases, database hosting services, customer or target marketing lists and data processing services. These performance obligations, including services rendered to build a custom database, database hosting services, customer or target marketing lists and data processing services, may not i.e i.e., not Our contracts may may We charge our customers for certain data-related services at a fixed transaction-based rate, e.g., two Customer Care We operate tele-service workstations in the United States, Asia, and Europe to provide advanced contact center solutions such as: speech, voice and video chat, integrated voice response, analytics, social cloud monitoring, and web self-service. Performance obligations are stand-ready obligations and are satisfied over time. With regard to account management and software as a service (“SaaS”), we use a time-elapsed output method to recognize revenue. For performance obligations where we charge customers a transaction-based fee, we use the output method based on transaction quantities. In most cases, our contracts provide us the right to invoice for services provided, therefore, we generally use the “as invoiced” practical expedient to recognize revenue associated with these performance obligations unless significant discounts are offered in a contract and prices for services do not The variable consideration in our contracts results primarily from the transaction-based fee structure of some performance obligations with their total transaction quantities to be provided unknown at the onset of a contract, which are estimated using the expected value method. Fulfillment & Logistics Services Our services, delivered internally and with our partners, include: printing, lettershop, advanced mail optimization (including commingling services), logistics and transportation optimization, monitoring and tracking, to support traditional and specialized mailings. Our print and fulfillment centers in Massachusetts and Kansas provide custom kitting services, print on demand, product recalls, trade marketing fulfillment, ecommerce product fulfillment, sampling programs, and freight optimization, thereby allowing our customers to distribute literature and other marketing materials. Most performance obligations offered within this revenue stream are satisfied over time and utilize the input or output method, depending on the nature of the service, to measure progress toward satisfying the performance obligation. For performance obligations where we charge customers a transaction-based fee, we utilize the output method based on the quantities fulfilled. Services provided through our fulfillment centers are typically priced at a per transaction basis and our contracts provide us the right to invoice for services provided and reflects the value to the customer of the services transferred to date. In most cases, we use the “as invoiced” practical expedient to recognize revenue associated with these performance obligations unless significant discounts are offered in a contract and prices for services do not may The variable consideration in our contracts results primarily from the transaction-based fee structure of some performance obligations with their total transaction quantities to be provided unknown at the onset of a contract, which is estimated using the expected value method. Upfront Non-Refundable Fees We may not not not four five six one not December 31, 2021 2020 Transaction Price Allocated to Future Performance Obligations We have elected to apply certain optional exemptions that limit the disclosure requirements over remaining performance obligations at period end to exclude: performance obligations that have an original expected duration of one December 31, 2021 Contract Balances We record a receivable when revenue is recognized prior to invoicing when we have an unconditional right to consideration (only the passage of time is required before payment of that consideration is due) and a contract asset when the right to payment is conditional upon our future performance such as delivery of an additional good or service (e.g. customer contract requires customer’s final acceptance of custom database solution or delivery of final marketing strategy delivery presentation before customer payment is required). If invoicing occurs prior to revenue recognition, the unearned revenue is presented on our Consolidated Balance Sheets as a contract liability, referred to as deferred revenue. The following table summarizes our contract balances as of December 31, 2021 2020 In thousands December 31, 2021 December 31, 2020 Contract assets $ 622 $ 613 Deferred revenue and customer advances 3,942 4,661 Deferred revenue included in other long-term liabilities 756 817 Revenue recognized during the year ended December 31, 2021 December 31, 2020 December 31, 2020 December 31, 2019 Costs to Obtain and Fulfill a Contract We recognize an asset for the direct costs incurred to obtain and fulfill our contracts with customers to the extent that we expect to recover these costs and if the benefit is longer than one not December 31, 2021 2020

Note D - Leases

Note D - Leases	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Lessee, Operating and Finance Leases [Text Block]	Note D - Leases We have operating and finance leases for corporate and business offices, service facilities, call centers and certain equipment. Leases with an initial term of 12 not one nine may five We sublease our Fullerton (CA), Jacksonville (FL) and Uxbridge (UK) facilities. The leases and subleases for these three 2023. As of December 31, 2021 December 31, 2020, not may During the year ended December 31, 2021, three no December 31, 2021. December 31, 2020, December 31, 2020. Restructuring Activities The following tables present supplemental balance sheet information related to our financing and operating leases: In thousands As of December 31, 2021 Operating Leases Finance Leases Total Right-of-use Assets $ 21,382 $ 760 $ 22,142 Liabilities Short-term lease liabilities 6,359 194 6,553 Long-term lease liabilities 19,004 211 19,215 Total Lease Liabilities $ 25,363 $ 405 $ 25,768 In thousands As of December 31, 2020 Operating Leases Finance Leases Total Right-of-use Assets $ 23,793 $ 957 $ 24,750 Liabilities Short-term lease liabilities 6,436 227 6,663 Long-term lease liabilities 20,892 403 21,295 Total Lease Liabilities $ 27,328 $ 630 $ 27,958 For the year ended December 31, 2021 2020 In thousands Year Ended December 31, 2021 Year Ended December 31, 2020 Operating lease cost $ 7,745 $ 8,646 Finance lease cost Amortization of right-of-use assets 195 240 Interest on lease liabilities 27 45 Total Finance lease cost 222 285 Variable lease cost 2,604 3,085 Sublease income (1,153 ) (470 ) Total lease cost, net $ 9,418 $ 11,546 Other information related to leases was as follows: In thousands Year Ended December 31, 2021 Year Ended December 31, 2020 Supplemental Cash Flows Information Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases $15,287 $18,777 Operating cash flows from finance leases 25 40 Financing cash flows from finance leases 227 412 Weighted Average Remaining Lease term Operating leases 6.16 6.05 Finance leases 2.16 2.97 Weighted Average Discount Rate Operating leases 3.45 % 3.72 % Finance leases 5.41 % 6.74 % The maturities of the Company’s finance and operating lease liabilities as of December 31, 2021 In thousands Operating Leases (1) Finance Leases Year Ending December 31, 2022 $ 6,510 $ 209 2023 5,285 167 2024 3,856 48 2025 2,119 6 2026 2,014 — 2027 & Beyond 8,229 — Total future minimum lease payments 28,013 430 Less: Imputed interest 2,650 25 Total lease liabilities $ 25,363 $ 405 ( 1 December 31, 2022, 2023 not As of December 31, 2021 no not

Note E - Convertible Preferred

Note E - Convertible Preferred Stock	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Preferred Stock [Text Block]	Note E - Convertible Preferred Stock Our Amended and Restated Certificate of Incorporation authorizes us to issue 1.0 million shares of preferred stock. On January 30, 2018, January 29, 2018. Series A Preferred Stock has the following rights and privileges: Liquidation Rights In the event of a liquidation, dissolution or winding down of the Company or a Fundamental Transaction (defined in the Certificate of Designation for the Series A Preferred Stock), whether voluntary or involuntary, the holders of the Series A Preferred Stock are entitled to receive, prior to and in preference to the holders of common stock, from the assets of the Company available for distribution, an amount equal to the greater of (i) the original issue price, plus any dividends accrued but unpaid thereon, and (ii) such amount per share as would have been payable had all shares of Series A Preferred Stock been converted into Common Stock immediately before such liquidation. Upon liquidation, after the payment of all preferential amounts required to be paid to the holders of Series A Preferred Stock, the remaining assets of the Company available for distribution to its stockholders shall be distributed among the holders of Common Stock. Dividends Upon liquidation, dissolution or winding down of the Company, or a Fundamental Transaction (collectively, a “Liquidation”), shares of Series A Preferred Stock which have not 5.0%. not not December 31, 2021 Conversion At the option of the holders of Series A Preferred Stock, shares of Series A Preferred Stock may one Voting and Other Rights The Series A Preferred Stock does not one not We determined that the Series A Preferred Stock has contingent redemption provisions allowing redemption by the holder upon certain defined events. As the event that may not December 31, 2021 2020.

Note F - Long-term Debt

Note F - Long-term Debt	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Long-term Debt [Text Block]	Note F — Long-Term Debt As of December 31, 2021 2020 In thousands December 31, 2021 December 31, 2020 Revolving credit facility $ 5,000 $ 17,100 Paycheck Protection Program Term Note — 10,000 Total debt 5,000 27,100 Less: current portion of long-term debt — (4,926 ) Long-term debt $ 5,000 $ 22,174 Credit Facilities As of December 31, 2021, below ). As of December31, 2020, below ). December 31, 2021 As of December 31, 2021 2020 December 31, 2021 On April 17, 2017, one April 17, 2019, January 9, 2018, one April 17, 2020. May 7, 2019, second one April 17, 2021. May 11, 2020, third one April 17, 2022 May 5, 2021, fourth one April 17, 2023 secure The old Texas Capital Credit Facility was subject to customary covenants requiring insurance, legal compliance, payment of taxes, prohibition of second Under the old Texas Capital Credit Facility, we were permitted to elect to accrue interest on outstanding principal balances at either LIBOR plus 1.95% or prime plus 0.75%. Unused commitment balances accrued interest at 0.50%. We were required to pay a quarterly fee of 0.5% of the value of the collateral HHS actually pledged to secure the facility as consideration for the guarantee, which for the year ended December 31, 2021 On December 21, 2021, three December 21, 2021, The New Credit Facility is subject to certain covenants restricting the Company's and its subsidiaries' ability to create, incur, assume or become liable for indebtedness; make certain investments; pay dividends or repurchase the Company's stock; create, incur or assume liens; consummate mergers or acquisitions; liquidate, dissolve, suspend or cease operations; or modify accounting or tax reporting methods (other than as required by U.S. GAAP). The Company was in compliance with all of the requirements as of December 31, 2021. The loans under the New Credit Facility accrue interest at a varying rate equal to the Bloomberg Short-Term Bank Yield Index Rate plus a margin of 2.25% per annum. The interest rate was 2.32% as of December 31, 2021. December 21, 2024. In connection with entering into the New Credit Facility, the Company and Texas Capital Bank terminated the Company's old Texas Capital Credit Facility. Prior to termination of the old Texas Capital Credit Facility, the Company used cash on hand to pay down $12.1 million outstanding under the old Texas Capital Credit Facility and the remaining $5 million of loans outstanding under the old Texas Capital Credit Facility were deemed to be outstanding under the New Credit Facility. Unlike the old Texas Capital Credit Facility, Texas Capital Bank did not Cash payments for interest were $0.5 million and $0.7 million for the years ended December 31, 2021 2020 Paycheck Protection Program Term Note On April 14, 2020, The proceeds were used to maintain payroll or make certain permitted interest payments, lease payments and utility payments. We applied for forgiveness of the entire $10.0 million PPP Term Note in the first 2021 June 10, 2021, December 31, 2021.

Note G - Stock-based Compensati

Note G - Stock-based Compensation	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Share-based Payment Arrangement [Text Block]	Note G — Stock-Based Compensation We maintain stock incentive plans for the benefit of certain officers, directors, and employees. Our stock incentive plans provide for the ability to issue stock options, cash stock appreciation rights, performance stock units, phantom stock units and cash performance stock units. Our cash stock appreciation rights, phantom stock units and cash performance stock units settle solely in cash and are treated as the current liability, which are adjusted each reporting period based on changes in our stock price. Compensation expense for stock-based awards is based on the fair values of the awards on the date of grant and is recognized on a straight-line basis over the vesting period of the entire award in the “Labor” line of the Consolidated Statements of Comprehensive Income (Loss). We recognized $1.5 million and $0.8 million of stock-based compensation expense for the years ended December 31, 2021 2020 In May 2013, 2013 “2013 may 2013 2005 “2005 2005 2005 August 2018, 8 2013 December 31, 2021 2020 188,285 2013 In 2020, 2020 "2020 2015 “2015 2015 2020 August 2020, 8 may 2020 2020 2013 2013 December 31, 2021 2020, 2020 We granted equity awards to our Chief Executive Officer and Chief Operating Officer in 2020 not 2020 not Stock Options Options granted under the 2020 2013 first four tenth 2020 December 31, 2021 2020. Options to purchase 8,565 shares granted under 2013 December 31, 2021 December 31, 2021 2020. Options under the 2005 2005 December 31, 2021 2005 December 31, 2020, Options granted to officers after April 2015 not The following summarizes all stock option activity during the years ended December 31, 2021 2020 Weighted- Average Weighted- Remaining Aggregate Number of Average Contractual Intrinsic Value In thousands Shares Exercise Price Term (Years) (Thousands) Options outstanding at December 31, 2019 126,696 $ 57.48 Adjustment and Correction (7,500 ) 53.61 Granted in 2020 — — Exercised in 2020 — — — Unvested options forfeited in 2020 — — Vested options expired in 2020 (31,449 ) 90.89 Options outstanding at December 31, 2020 87,747 $ 40.25 5.46 Granted in 2021 — — Exercised in 2021 (31,906 ) 2.95 — Unvested options forfeited in 2021 (7,411 ) 7.40 Vested options expired in 2021 (10,815 ) 37.87 Options outstanding at December 31, 2021 37,615 $ 80.21 1.36 — Vested and expected to vest at December 31, 2021 37,615 $ 80.21 1.36 — Exercisable at December 31, 2021 37,615 $ 80.21 1.36 — The aggregate intrinsic value at year end in the table above represents the total pre-tax intrinsic value that would have been received by the option holders if all of the in-the-money options were exercised on December 31, 2021 December 31, 2021 The following table summarizes information about stock options outstanding at December 31, 2021 Range of Number Weighted-Average Weighted-Average Number Weighted-Average Exercise Prices Outstanding Exercise Price Remaining Life (Years) Exercisable Exercise Price $76.80 - 115.20 37,615 $ 80.21 1.36 37,615 $ 80.21 No 2021 2020 December 31, 2021 Cash Stock Appreciation Rights In 2016 2017, 2013 first four The following summarizes all cash stock appreciation rights during the year ended December 31, 2020: Weighted-Average Weighted- Remaining Number of Average Contractual Term Units Grant Price (Years) Cash stock appreciation rights outstanding at December 31, 2019 12,676 $ 9.70 7.48 Granted in 2020 — — Exercised in 2020 — — Expired in 2020 (9,507 ) 9.70 Forfeited in 2020 (3,169 ) 9.70 Cash stock appreciation rights outstanding at December 31, 2020 — $ — — The fair value of each cash stock appreciation right is estimated on the date of grant using the Black-Scholes Option-Pricing Model and is revalued at the end of each period. Changes in fair value are recorded to the income statement as changes to expense. As of December 31, 2021 Restricted Stock Units Restricted stock units granted as inducement awards or under the 2020 2013 three first three 2013 not not The following summarizes all restricted stock units’ activity during 2021 2020 Weighted- Number of Average Grant Shares Date Fair Value Unvested shares outstanding at December 31, 2019 428,291 $ 3.99 Adjustment and Correction 13,158 3.99 Granted in 2020 730,150 2.02 Vested in 2020 (303,020 ) 3.96 Forfeited in 2020 (78,870 ) 3.46 Unvested shares outstanding at December 31, 2020 789,709 $ 2.22 Granted in 2021 500,890 5.72 Vested in 2021 (396,407 ) 3.00 Forfeited in 2021 (247,753 ) 2.35 Unvested shares outstanding at December 31, 2021 646,439 $ 4.41 The fair value of each restricted stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant. As of December 31, 2021 Phantom Stock Units In 2016 2017, 2013 first four 2013 not not The following summarizes all phantom stock unit activity during 2021 2020 Weighted- Number of Average Grant Units Date Fair Value Phantom stock units outstanding at December 31, 2019 14,820 $ 13.55 Adjustment and Correction (786 ) Granted in 2020 — — Vested in 2020 (8,032 ) 16.40 Forfeited in 2020 (1,656 ) 9.70 Phantom stock units outstanding at December 31, 2020 4,346 $ 9.70 Granted in 2021 — — Vested in 2021 (4,146 ) 9.70 Forfeited in 2021 (200 ) 9.70 Phantom stock units outstanding at December 31, 2021 — The fair value of each phantom stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant. Changes in our stock price will result in adjustments to compensation expense and the corresponding liability over the applicable service period. As of December 31, 2021 Performance Stock Units Under the 2020 2013 three not not The following summarizes all performance stock unit activity during 2021 2020 Weighted- Number of Average Grant- Units Date Fair Value+E155 Performance stock units outstanding at December 31, 2019 207,929 $ 3.27 Adjustment and Correction (52,632 ) — Granted in 2020 — — Settled in 2020 (4,225 ) 9.70 Forfeited in 2020 (118,804 ) 2.79 Performance stock units outstanding at December 31, 2020 32,268 $ 4.14 Granted in 2021 75,000 5.59 Vested in 2021 (13,158 ) 3.30 Forfeited in 2021 — Performance stock units outstanding at December 31, 2021 94,110 $ 5.41 The fair value of each performance stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant, minus the present value of anticipated dividend payments. Periodic compensation expense is based on the current estimate of future performance against specific performance goals over a three December 31, 2021 Cash Performance Stock Units In 2016 2017, 2013 three not not There is no cash performance stock unit activity during 2021 2020 The fair value of each cash performance stock unit is estimated on the date of grant as the closing market price of our common stock on the date of grant, minus the present value of anticipated dividend payments. Periodic compensation expense is based on the current estimate of future performance against specific performance goals over a three December 31, 2021

Note H - Employee Benefit Plans

Note H - Employee Benefit Plans	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Retirement Benefits [Text Block]	Note H — Employee Benefit Plans Prior to January 1, 1999, 401 December 31, 1998. In 1994, not not April 1, 2014. At the end of 2020, two December 31, 2020, 414 4044. The overfunded or underfunded status of our defined benefit post-retirement plans is recorded as an asset or liability on our balance sheets. The funded status is measured as the difference between the fair value of plan assets and the projected benefit obligation. Periodic changes in the funded status are recognized through other comprehensive income (loss) in the Consolidated Statements of Comprehensive Income (Loss). We currently measure the funded status of our defined benefit plans as of December 31, The status of the defined benefit pension plans at year-end was as follows: Year Ended December 31, In thousands 2021 2020 Change in benefit obligation Benefit obligation at beginning of year $ 198,586 $ 189,807 Interest cost 4,674 5,894 Actuarial (gain) loss (6,610 ) 13,380 Benefits paid (10,609 ) (10,495 ) Benefit obligation at end of year $ 186,041 $ 198,586 Change in plan assets Fair value of plan assets at beginning of year $ 129,348 $ 118,092 Actual return on plan assets 10,977 11,014 Contributions 2,025 10,737 Benefits paid (10,609 ) (10,495 ) Fair value of plan assets at end of year $ 131,741 $ 129,348 \ Funded status at end of year $ (54,300 ) $ (69,238 ) The following amounts have been recognized in the Consolidated Balance Sheets as of December 31: In thousands 2021 2020 Current pension liabilities $ 1,801 $ 1,748 Long term pension liabilities - Qualified plans 27,359 40,512 Long term pension liabilities - Nonqualified plan 25,140 26,978 Total pension liabilities $ 54,300 $ 69,238 The following amounts have been recognized in accumulated other comprehensive loss, net of tax, at December 31: In thousands 2021 2020 Net loss $ 54,394 $ 68,544 Based on current estimates, we will be required to make $1.3 million contributions to our Qualified Pension Plan II, in 2022. We are not not 2022 2021. The following information is presented for pension plans with an accumulated benefit obligation in excess of plan assets: In thousands 2021 2020 Projected benefit obligation $ 186,041 $ 198,586 Accumulated benefit obligation $ 186,041 $ 198,586 Fair value of plan assets $ 131,741 $ 129,348 The Restoration Pension Plan had an accumulated benefit obligation of $26.9 million and $28.7 million as of December 31, 2021 2020 The following table presents the components of net periodic benefit cost and other amounts recognized in other comprehensive income (loss) in the Consolidated Statements of Comprehensive Income (Loss) for both plans: Year Ended December 31, In thousands 2021 2020 Net Periodic Benefit Cost (Pre-Tax) Interest cost $ 4,674 $ 5,894 Expected return on plan assets (6,754 ) (5,538 ) Recognized actuarial loss 3,441 3,247 Net periodic benefit cost 1,361 3,603 Amounts Recognized in Other Comprehensive (Income) Loss (Pre-Tax) Net (income) loss (14,150 ) 4,657 Net cost recognized in net periodic benefit cost and other comprehensive (income) loss $ (12,789 ) $ 8,260 The components of net periodic benefit costs other than the service cost component are included in Other, net in our Consolidated Statement of Comprehensive Income (Loss). The estimated net loss for the defined benefit pension plans that will be amortized from accumulated other comprehensive income (loss) into net periodic benefit cost in 2022 not The weighted-average assumptions used for measurement of the defined pension plans were as follows: Year Ended December 31, 2021 2020 Weighted-average assumptions used to determine net periodic benefit cost Discount rate Qualified Plan I 2.37 % 3.20 % Qualified Plan II 2.61 % n/a Restoration Plan 2.34 % 3.14 % Expected return on plan assets Qualified Plan I 5.50 % 4.75 % Qualified Plan II 4.75 % n/a Restoration Plan n/a n/a December 31, 2021 2020 Weighted-average assumptions used to determine benefit obligations Discount rate Qualified Plan I 2.75 % 2.37 % Qualified Plan II 2.92 % 2.61 % Restoration Plan 2.73 % 2.34 % The discount rate assumptions are based on current yields of investment-grade corporate long-term bonds. The expected long-term return on plan assets is based on the expected future average annual return for each major asset class within the plan’s portfolio (which is principally comprised of equity investments) over a long-term horizon. In determining the expected long-term rate of return on plan assets, we evaluated input from our investment consultants, actuaries, and investment management firms, including their review of asset class return expectations, as well as long-term historical asset class returns. Projected returns by such consultants and economists are based on broad equity and bond indices. Additionally, we considered our historical 15 The funded pension plan assets as of December 31, 2021 2020 In thousands 2021 % 2020 % Equity securities $ 66,324 50 % $ 79,906 62 % Debt securities 61,689 46 % 34,307 26 % Other 3,728 3 % 15,135 12 % Total plan assets $ 131,741 100 % $ 129,348 100 % The fair values presented have been prepared using values and information available as of December 31, 2021 2020 The following tables present the fair value measurements of the assets in our funded pension plan: Significant Quoted Prices Other Significant in Active Markets for Observable Unobservable December 31, Identical Assets Inputs Inputs In thousands 2021 (Level 1) (Level 2) (Level 3) Equity securities $ 66,324 $ 66,324 $ — $ — Debt securities 61,689 46,818 14,871 — Total investments, excluding investments valued at NAV 128,013 113,142 14,871 — Investments valued at NAV (1) 3,728 — — — Total plan assets $ 131,741 $ 113,142 $ 14,871 $ — Significant Quoted Prices Other Significant in Active Markets for Observable Unobservable December 31, Identical Assets Inputs Inputs In thousands 2020 (Level 1) (Level 2) (Level 3) Equity securities $ 79,906 $ 79,906 $ — $ — Debt securities $ 34,307 26,733 7,574 — Total investments, excluding investments valued at NAV 114,213 106,639 7,574 — Investments valued at NAV (1) $ 15,135 — — — Total plan assets $ 129,348 $ 106,639 $ 7,574 $ — ( 1 The commingled funds are valued at NAV based on the market value of the underlying investments, which are primarily government issued securities. The investment policy for the Qualified Pension Plans focuses on the preservation and enhancement of the corpus of the plan’s assets through prudent asset allocation, quarterly monitoring and evaluation of investment results, and periodic meetings with investment managers. The investment policy’s goals and objectives are to meet or exceed the representative indices over a full market cycle (3-5 years). The policy establishes the following investment mix, which is intended to subject the principal to an acceptable level of volatility while still meeting the desired return objectives: Qualified Pension Plan I Target Acceptable Range Benchmark Index Equities 39 % 24% - 54% U.S. Large Cap 14 % 9% - 19% Russell 1000 TR U.S. Mid Cap 9 % 4% - 14% Russell Mid Cap Index TR U.S. Small Cap 5 % 0% - 10% Russell 2000 TR International Equity Developed 8 % 3% - 13% MSCI EAFE Net TR USD Index Emerging Markets 3 % 0% - 6% MSCI Emerging Net Total Return Fixed Income 59 % 44% - 74% Investment Grade 59 % 44% - 74% BBG BARC US Aggregate Bond Index Cash Equivalent 2 % 0%-40% ICE BofA US 3-Month Treasury Bill Index TR Qualified Pension Plan II Target Acceptable Range Benchmark Index Equities 77 % 62% - 87% U.S. Large Cap 28 % 18% - 38% Russell 1000 TR U.S. Mid Cap 18 % 13% - 23% Russell Mid Cap Index TR U.S. Small Cap 9 % 4% - 14% Russell 2000 TR International Equity Developed 16 % 11% - 21% MSCI EAFE Net TR USD Index Emerging Markets 6 % 0% - 9% MSCI Emerging Net Total Return Fixed Income 21 % 11% - 31% Investment Grade 21 % 11% - 31% BBG BARC US Aggregate Bond Index Cash Equivalent 2 % 0%-40% ICE BofA US 3-Month Treasury Bill Index TR The funded pension plans provide for investment in various investment types. Investments, in general, are exposed to various risks, such as interest rate, credit, and overall market volatility risk. Due to the level of risk associated with investments, it is reasonably possible that changes in the value of investments will occur in the near term and may five one Investment managers are evaluated by the performance of the representative indices over a full market cycle for each class of assets. The Pension Plan Committee reviews, on a quarterly basis, the investment portfolio of each manager, which includes rates of return, performance comparisons with the most appropriate indices, and comparisons of each manager’s performance with a universe of other portfolio managers that employ the same investment style. The expected future benefit payments for both pension plans over the next ten December 31, 2021 In thousands 2022 $ 10,973 2023 11,181 2024 11,296 2025 11,364 2026 11,486 2027 - 2031 57,435 Total $ 113,735 The Company also has two not We also sponsored a 401 2018. 401 2018.

Note I - Income Taxes

Note I - Income Taxes	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Income Tax Disclosure [Text Block]	Note I — Income Taxes Coronavirus Aid, Relief and Economic Security Act In response to the COVID- 19 March 2020. 2017 “2017 may 2018 2020 five not 2017 80% 2018, 2019 2020. may 50% 30% 2017 January 1, 2019 2020. 2020 2017 25% 15 100% December 31, 2020, 2019 2018, December 31, 2021, 2019 2018 2020. The components of income tax (benefit) expense are as follows: Year Ended December 31, In thousands 2021 2020 Current Federal $ (372 ) $ (17,286 ) State and local 856 696 Foreign 804 219 Total current $ 1,288 $ (16,371 ) Deferred Federal $ — $ 1,398 State and local — (2,163 ) Foreign — 521 Total deferred $ — $ (244 ) Total income tax expense (benefit) $ 1,288 $ (16,615 ) The U.S. and foreign components of income (loss) before income taxes were as follows: Year Ended December 31, In thousands 2021 2020 United States $ 11,725 $ (20,683 ) Foreign 4,534 2,374 Total income (loss) before income taxes $ 16,259 $ (18,309 ) The differences between total income tax expense (benefit) and the amount computed by applying the statutory federal income tax rate of 21% to income (loss) before income taxes were as follows: Year Ended December 31, In thousands 2021 2020 Computed expected income tax expense (benefit) $ 3,413 $ (3,845 ) Permanent Differences 172 — Net effect of state income taxes 520 (223 ) Foreign subsidiary dividend inclusions 447 1,208 Foreign tax rate differential (224 ) 281 Change in valuation allowance (1,424 ) (7,538 ) CARES Act NOL Carryback (343 ) (6,816 ) Stock-based compensation shortfalls (244 ) 296 Return to Provision 247 — Change in Rate (373 ) — Credits (403 ) — Adjustments to State Attributes 1,561 — Gain on PPP Loan Forgiveness (2,122 ) — Other Adjustments, net 61 22 Income tax expense (benefit) for the period $ 1,288 $ (16,615 ) Total income tax expense (benefit) was allocated as follows: Year Ended December 31, In thousands 2021 2020 Income (loss) from operations $ 1,288 $ (16,615 ) Stockholders’ deficit — — Total $ 1,288 $ (16,615 ) We expect to receive a total of tax refunds of $17.4 million from NOL Carrybacks pursuant to the CARES Act. This amount is comprised of $9.6 million already received for carryback claims and we expect a $7.8 million refund from the carryback of the loss generated in 2020. The tax effects of temporary differences that gave rise to significant portions of the deferred tax assets and deferred tax liabilities were as follows: Year Ended December 31, In thousands 2021 2020 Deferred tax assets Deferred compensation and retirement plan $ 13,135 $ 16,541 Accrued expenses not deductible until paid 181 237 Lease liability 5,873 6,346 Employee stock-based compensation 385 440 Accrued payroll not deductible until paid 96 108 Accounts receivable, net 59 53 Investment in foreign subsidiaries, outside basis difference 1,019 1,124 Goodwill 473 581 Interest Expense limitations 1,267 1,530 Other, net 452 440 Foreign net operating loss carryforwards 1,631 1,771 State net operating loss carryforwards 3,475 4,763 Foreign tax credit carryforwards 3,841 3,653 Federal net operating loss carryforwards — — Research & Development Tax Credit Carryforward 215 — Total gross deferred tax assets 32,102 37,587 Less valuation allowances (25,894 ) (30,841 ) Net deferred tax assets $ 6,208 $ 6,746 Deferred tax liabilities Property, plant and equipment $ (897 ) $ (625 ) Right-of-use asset (5,006 ) (5,583 ) Prepaid Expenses (305 ) (318 ) Other, net — (220 ) Total gross deferred tax liabilities (6,208 ) (6,746 ) Net deferred tax assets (liabilities) $ — $ — A reconciliation of the beginning and ending balance of deferred tax valuation allowance is as follows: In thousands Balance at December 31, 2019 $ 38,379 Deferred Income Tax Expense (7,534 ) Return to Provision Impact 12 Other Comprehensive Income (16 ) Balance at December 31, 2020 30,841 Deferred Income Tax Expense (1,460 ) Return to Provision Impact (297 ) Other Comprehensive Income (3,190 ) Balance at December 31, 2021 $ 25,894 In assessing the realizability of deferred tax assets, we consider whether it is more likely than not not December 31, 2021 2020 no may We or one no 2016 no 2016. There is no December 31, 2021 2020. not We have elected to classify any interest and penalties related to income taxes within income tax expense in our Consolidated Statements of Comprehensive Income (Loss). For U.S. tax return purposes, net operating losses and tax credits are normally available to be carried forward to future years, subject to limitations as discussed below. As of December 31, 2021 no 2023 2031. 2035 2036. Deferred income taxes have not not may

Note J - Earnings Per Share

Note J - Earnings Per Share	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Earnings Per Share [Text Block]	Note J — Earnings Per Share In periods in which the Company has net income, the Company is required to calculate earnings per share (“EPS”) using the two two five two In periods in which the Company has a net loss, basic loss per share is calculated using the treasury stock method. The treasury stock method is calculated by dividing the net loss by the weighted-average number of common shares outstanding during the period. The two not Reconciliations of basic and diluted EPS are as follows: Year Ended December 31, In thousands, except per share amounts 2021 2020 Numerator: Net income (loss) $ 14,971 $ (1,694 ) Less: Preferred stock dividend 496 496 Less: Earnings attributable to participating securities 1,858 — Numerator for basic EPS: income (loss) attributable to common stockholders 12,617 (2,190 ) Effect of dilutive securities: Add back: Allocation of earnings to participating securities 1,858 — Less: Re-allocation of earnings to participating securities considering potentially dilutive securities (1,766 ) — Numerator for diluted EPS $ 12,709 $ (2,190 ) Denominator: Basic EPS denominator: weighted-average common shares outstanding 6,802 6,469 Diluted EPS denominator 7,209 6,469 Basic income (loss) per common share $ 1.85 $ (0.34 ) Diluted income (loss) per common share $ 1.76 $ (0.34 ) For the years ended December 31, 2021 2020

Note K - Comprehensive Income (

Note K - Comprehensive Income (Loss)	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Comprehensive Income (Loss) Note [Text Block]	Note K — Comprehensive Income (Loss) Comprehensive income (loss) for a period encompasses net income (loss) and all other changes in equity other than from transactions with our stockholders. Changes in accumulated other comprehensive loss by component were as follows: Defined Benefit Foreign In thousands Pension Items Currency Items Total Balance at December 31, 2019 $ (63,887 ) $ 753 $ (63,134 ) Other comprehensive income, net of tax, before reclassifications — 2,180 2,180 Amounts reclassified from accumulated other comprehensive loss, net of tax (4,657 ) — (4,657 ) Net current period other comprehensive (loss) income, net of tax (4,657 ) 2,180 (2,477 ) Balance at December 31, 2020 $ (68,544 ) $ 2,933 $ (65,611 ) Other comprehensive income, net of tax, before reclassifications — (1,867 ) (1,867 ) Amounts reclassified from accumulated other comprehensive loss, net of tax 14,150 — 14,150 Net current period other comprehensive income (loss), net of tax 14,150 (1,867 ) 12,283 Balance at December 31, 2021 $ (54,394 ) $ 1,066 $ (53,328 ) Reclassification amounts related to the defined pension plans are included in the computation of net period pension benefit cost (see Note H, Employee Benefit Plans

Note L - Litigation and Conting

Note L - Litigation and Contingencies	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Commitments and Contingencies Disclosure [Text Block]	Note L — Litigation and Contingencies In the normal course of our business, we are obligated under some agreements to indemnify our clients as a result of claims that we infringe on the proprietary rights of third may not not not We are also subject to various claims and legal proceedings in the ordinary course of conducting our businesses and, from time to time, we may In the opinion of management, appropriate and adequate accruals for legal matters have been made, and management believes that the probability of a material loss beyond the amounts accrued is remote. Nevertheless, we cannot predict the impact of future developments affecting our pending or future claims and lawsuits. We expense legal costs as incurred, and all recorded legal liabilities are adjusted as required as better information becomes available to us. The factors we consider when recording an accrual for contingencies include, among others: (i) the opinions and views of our legal counsel; (ii) our previous experience; and (iii) the decision of our management as to how we intend to respond to the complaints.

Note M - Certain Relationships

Note M - Certain Relationships and Related Party Transactions	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Related Party Transactions Disclosure [Text Block]	Note M — Certain Relationships and Related Party Transactions As described in Note F, Long-Term Debt one not third From 2016 October 2020,

Note N - Restructuring Activiti

Note N - Restructuring Activities	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Restructuring and Related Activities Disclosure [Text Block]	Note N — Restructuring Activities Our management team continuously reviews and adjusts our cost structure and operating footprint, optimize our operations, and invest in improved technology. During 2020, December 2020. first 2021, April 30, 2021. 2020, 50,000 one two For the years ended December 31, 2021 2020 2021 2020 The following table summarizes the restructuring charges which are recorded in “Restructuring Expense” in the Consolidated Statement of Comprehensive Income (Loss). In thousands Year Ended December 31, 2021 Year Ended December 31, 2020 Adjustment to Contract termination fee — $ (306 ) Severance 2,482 2,495 Facility, asset impairment and other expense Lease impairment and termination expense 868 2,974 Fixed Asset disposal and impairment charges 33 1,327 Facility and other expenses 2,976 2,884 Total facility, asset impairment and other expense 3,877 7,185 Total $ 6,359 $ 9,374 The following table summarizes the changes in liabilities related to restructuring activities: In thousands Year Ended December 31, 2021 Facility, asset impairment and other Severance expense Total Beginning balance: $ 549 $ 4 $ 553 Additions 2,478 2 2,480 Payments (2,289 ) (6 ) (2,295 ) Ending balance: $ 738 $ — $ 738 In connection with our cost-saving and restructuring initiatives, we incurred total restructuring charges of $27.6 million through the end of 2021. December 31, 2021, 2020 2019, not 2021.

Note O - Segment Reporting

Note O - Segment Reporting	12 Months Ended
	Dec. 31, 2021
Notes to Financial Statements
Segment Reporting Disclosure [Text Block]	Note O — Segment Reporting Harte Hanks is a leading global customer experience company. We have organized our operations into three business segments based on the types of products and services we provide: Marketing Services, Customer Care, Fulfillment & Logistics Services. Our Marketing Services segment leverages data, insight, and experience to support clients as they engage customers through digital, traditional, and emerging channels. We partner with clients to develop strategies and tactics to identify and prioritize customer audiences in B2C B2B Our Customer Care segment offers intelligently responsive contact center solutions, which use real-time data to effectively interact with each customer. Customer contacts are handled through phone, e-mail, social media, text messaging, chat and digital self-service support. We provide these services utilizing our advanced technology infrastructure, human resource management skills and industry experience. Our Fulfillment & Logistics Services segment consists of mail and product fulfillment and logistics services. We offer a variety of product fulfillment solutions, including printing on demand, managing product recalls, and distributing literature and promotional products to support B2B third 2020, There are three . Those measures are revenue, operating income (loss) and operating income (loss) plus depreciation and amortization (“EBITDA”). Operating income (loss) for segment reporting, disclosed below, is revenues less operating costs and allocated corporate expenses. Segment operating expenses include allocations of certain centrally incurred costs such as employee benefits, occupancy, information systems, accounting services, internal legal staff, and human resources administration. These costs are allocated based on actual usage or other appropriat not not not Overview and Significant Accounting Policies. The following table presents financial information by segment: Year ended December 31, 2021 Marketing Services Customer Care Fulfillment & Logistics Services Restructuring Unallocated Corporate Total (In thousands) Revenues $ 56,388 $ 74,691 $ 63,517 $ — $ — $ 194,596 Segment operating expense $ 44,251 $ 59,200 $ 53,666 $ — $ 20,922 $ 178,039 Restructuring $ — $ — $ — $ 6,359 $ — $ 6,359 Contribution margin $ 12,137 $ 15,491 $ 9,851 $ (6,359 ) $ (20,922 ) $ 10,198 Overhead Allocation $ 4,424 $ 2,922 $ 3,153 $ — $ (10,499 ) $ — EBITDA $ 7,713 $ 12,569 $ 6,698 $ (6,359 ) $ (10,423 ) $ 10,198 Depreciation $ 530 $ 849 $ 718 $ — $ 462 $ 2,559 Operating income (loss) $ 7,183 $ 11,720 $ 5,980 $ (6,359 ) $ (10,885 ) $ 7,639 Year ended December 31, 2020 Marketing Services Customer Care Fulfillment & Logistics Services Restructuring Unallocated Corporate Total (In thousands) Revenues $ 57,093 $ 58,668 $ 61,139 $ — $ — $ 176,900 Segment operating expense $ 46,492 $ 48,298 $ 58,679 $ — $ 21,018 $ 174,487 Restructuring $ — $ — $ — $ 9,374 $ — $ 9,374 Contribution margin $ 10,601 $ 10,370 $ 2,460 $ (9,374 ) $ (21,018 ) $ (6,961 ) Overhead Allocation $ 5,043 $ 3,483 $ 3,848 $ — $ (12,374 ) $ — EBITDA $ 5,558 $ 6,887 $ (1,388 ) $ (9,374 ) $ (8,644 ) $ (6,961 ) Depreciation $ 603 $ 1,097 $ 1,300 $ — $ 615 $ 3,615 Operating income (loss) $ 4,955 $ 5,790 $ (2,688 ) $ (9,374 ) $ (9,259 ) $ (10,576 )

Significant Accounting Policies

Significant Accounting Policies (Policies)	12 Months Ended
	Dec. 31, 2021
Accounting Policies [Abstract]
Segment Reporting, Policy [Policy Text Block]	Segment Reporting The Company operates three (“CEO”) is co three
Concentration Risk, Geographic Concentrations, Policy [Policy Text Block]	Geographic Concentrations Depending on the needs of our clients, our services are provided through an integrated approach through twelve facilities worldwide, of which four The following table provides information about the operations in different geographic area for the periods indicated: Year Ended December 31, In thousands 2021 2020 Revenue (1) United States $ 175,437 $ 156,688 Other countries 19,159 20,212 Total revenue $ 194,596 $ 176,900 December 31, In thousands 2021 2020 Property, plant and equipment (2) United States $ 7,549 $ 5,495 Other countries 198 383 Total property, plant and equipment $ 7,747 $ 5,878 ( 1 Geographic revenues are based on the location of the service being performed. ( 2 Property, plant and equipment are based on physical location.
Revenue and Credit Concentration, Policy [Policy Text Block]	Revenue and Credit Concentration One customer represented 14.6% of total accounts receivable as of December 31, 2021. December 31, 2021. One December 31, 2020. December 31, 2020. December 31, 2021 2020,
Related Party Transactions, Policy [Policy Text Block]	Related Party Transactions From 2016 October 2020, Effective January 30, 2018, December 31, 2021), Convertible Preferred Stock
Consolidation, Policy [Policy Text Block]	Consolidation The accompanying audited consolidated financial statements include the accounts of Harte Hanks, Inc. and its subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. As used in this report, the terms “Harte Hanks,” “the Company,” “we,” “us,” or “our” may one may
Use of Estimates, Policy [Policy Text Block]	Use of Estimates Preparation of consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. Actual results could differ materially from those estimates due to uncertainties. Such estimates in clude, but not
Presentation Of Operating Expense In Consolidated Statements of Comprehensive Income [Policy Text Block]	Operating Expense Presentation in the Consolidated Statements of Comprehensive Income (Loss) The “Labor” line in the Consolidated Statements of Comprehensive Income (Loss) includes all employee payroll and benefits costs, including stock-based compensation and temporary labor costs. The “Production and distribution” and “Advertising, selling, general and administrative” lines do not
Revenue [Policy Text Block]	Revenue Recognition We recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to be entitled to receive in exchange for those products or services based on the relevant contract. We apply the following five • Identification of the contract, or contracts, with a customer • Identification of the performance obligations in the contract • Determination of the transaction price • Allocation of the transaction price to the performance obligations in the contract • Recognition of revenue when (or as) we satisfy the performance obligation Certain client programs provide for adjustments to billings based upon whether we achieve certain performance criteria. In these circumstances, revenue is recognized when the foregoing conditions are met. We record revenue net of any taxes collected from customers and subsequently remitted to governmental authorities. Any payments received in advance of the performance of services or delivery of the product are recorded as deferred revenue until such time as the services are performed or the product is delivered. Costs incurred for search engine marketing solutions payable to the engine host and postage costs of mailings are billed to our clients and are not Revenue from agency and digital services, direct mail, logistics, fulfillment and contact center is recognized as the work is performed. Fees for these services are determined by the terms set forth in each contract. These fees are typically a set fixed price or rate by transaction occurrence, service provided, time spent, or product delivered. For arrangements requiring the design and build out of a database, revenue is not
Fair Value of Financial Instruments, Policy [Policy Text Block]	Fair Value of Financial Instruments Financial Accounting Standards Board ("FASB") Accounting Standard Codification ("ASC") 820, Fair Value Measurements and Disclosures, 820" 820 three Level 1 Quoted prices in active markets for identical assets or liabilities. Level 2 Observable inputs other than Level 1 not Level 3 Unobservable inputs that are supported by little or no Because of their maturities and/or variable interest rates, certain financial instruments have fair values approximating their carrying values. These instruments include cash and cash equivalents and restricted cash, accounts receivable, trade payables, and long-term debt. The fair value of the assets in our funded pension plan is disclosed in Note H, Employee Benefit Plans.
Cash and Cash Equivalents, Policy [Policy Text Block]	Cash Equivalents All highly liquid investments with an original maturity of 90
Cash and Cash Equivalents, Restricted Cash and Cash Equivalents, Policy [Policy Text Block]	Restricted Cash In our normal business operation, we receive cash from our customers for certain customer program service funding.
Receivables, Trade and Other Accounts Receivable, Allowance for Doubtful Accounts, Policy [Policy Text Block]	Allowance for Doubtful Accounts We maintain an allowance for doubtful accounts which is used to reduce accounts receivable to the amount of cash expected to be collected. The methodology used to determine the minimum allowance is based on our prior collection experience and is generally related to the accounts receivable balance in various aging categories. The balance is also influenced by specific clients’ financial strength and circumstance. Accounts that are determined to be uncollectible are written off in the period in which they are determined to be uncollectible. Periodic changes to the allowance of doubtful accounts balance are recorded as increases or decreases to bad debt expense, which is included in the “Advertising, selling, general, and administrative” line of our Consolidated Statements of Comprehensive Income (Loss). The changes in the allowance for doubtful accounts consisted of the following: Year Ended December 31, In thousands 2021 2020 Balance at beginning of year $ 241 $ 666 Net charges to expense 95 115 Amounts recovered against the allowance (70 ) (540 ) Balance at end of year $ 266 $ 241
Property, Plant and Equipment, Policy [Policy Text Block]	Property, Plant and Equipment Property, plant and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the assets. The general ranges of estimated useful lives are: Years Buildings and improvements 3 to 40 Software 2 to 10 Equipment and furniture 3 to 20 Long-lived assets such as property, plant and equipment are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not not 2021 2020,
Lessee, Leases [Policy Text Block]	Leases We determine if an arrangement is a lease at its inception. Operating and finance leases are included in the lease right-of-use (“ROU”) assets and in the current portion and long-term portion of lease liabilities on our consolidated balance sheets. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date of each lease based on the present value of lease payments over the lease term. As most of our leases do not may
Research, Development, and Computer Software, Policy [Policy Text Block]	Capitalization of Software Development Costs Capitalized software costs for research and development are amortized over a five
Income Tax, Policy [Policy Text Block]	Income Taxes Income tax expense includes U.S. and international income taxes accounted for under the asset and liability method. Certain income and expenses are not not not
Earnings Per Share, Policy [Policy Text Block]	Earnings Per Share Basic earnings per common share is based upon the weighted-average number of common shares outstanding during the period. Diluted earnings per common share is based upon the weighted-average number of common shares and dilutive common stock equivalents outstanding during the period. Dilutive common stock equivalents are calculated based on the assumed exercise of stock options and vesting of unvested shares using the treasury stock method.
Share-based Payment Arrangement [Policy Text Block]	Stock-Based Compensation All share-based awards are recognized as operating expense in the “Labor” line of the Consolidated Statements of Comprehensive Income (Loss). Calculated expense is based on the fair values of the awards on the date of grant and is recognized over the requisite service period or performance period of the awards.
Self Insurance Reserve [Policy Text Block]	Reserve for Healthcare, Workers’ Compensation, Automobile and General Liability We are self-insured for the majority of our healthcare insurance. We pay actual medical claims up to a stop loss limit of $0.3 million. In the fourth 2016, The reserve is estimated using current claims activity, historical experience, and claims incurred but not December 31, 2021 2020
Foreign Currency Transactions and Translations Policy [Policy Text Block]	Foreign Currencies In most instances the functional currencies of our foreign operations are the local currencies. Assets and liabilities recorded in foreign currencies are translated in U.S. dollars at the exchange rate on the balance sheet date. Revenue and expenses are translated at average rates of exchange prevailing during a given month. Adjustments resulting from this translation are charged or credited to other comprehensive income (loss).

Note A - Overview and Signifi_2

Note A - Overview and Significant Accounting Policies (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Schedule of Revenue from External Customers and Long-Lived Assets, by Geographical Areas [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Revenue (1) United States $ 175,437 $ 156,688 Other countries 19,159 20,212 Total revenue $ 194,596 $ 176,900 December 31, In thousands 2021 2020 Property, plant and equipment (2) United States $ 7,549 $ 5,495 Other countries 198 383 Total property, plant and equipment $ 7,747 $ 5,878
Schedule of Allowance for Doubtful Accounts [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Balance at beginning of year $ 241 $ 666 Net charges to expense 95 115 Amounts recovered against the allowance (70 ) (540 ) Balance at end of year $ 266 $ 241
Property, Plant and Equipment [Table Text Block]	Years Buildings and improvements 3 to 40 Software 2 to 10 Equipment and furniture 3 to 20

Note C - Revenue From Contrac_2

Note C - Revenue From Contracts With Customers (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Disaggregation of Revenue [Table Text Block]	For the Year Ended December 31, 2021 Revenue for performance Revenue for performance obligations recognized obligations recognized at a In thousands over time point in time Total Marketing Services $ 48,450 $ 7,938 $ 56,388 Customer Care 74,691 — 74,691 Fulfillment & Logistics Services 55,754 7,763 63,517 Total Revenue $ 178,895 $ 15,701 $ 194,596 For the Year Ended December 31, 2020 Revenue for performance Revenue for performance obligations recognized obligations recognized at a In thousands over time point in time Total Marketing Services $ 51,421 $ 5,672 $ 57,093 Customer Care 58,668 — 58,668 Fulfillment & Logistics Services 52,503 8,636 61,139 Total Revenue $ 162,592 $ 14,308 $ 176,900
Contract with Customer, Contract Asset, Contract Liability, and Receivable [Table Text Block]	In thousands December 31, 2021 December 31, 2020 Contract assets $ 622 $ 613 Deferred revenue and customer advances 3,942 4,661 Deferred revenue included in other long-term liabilities 756 817

Note D - Leases (Tables)

Note D - Leases (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Lessee, Leases, Supplemental Balance Sheet Information [Table Text Block]	In thousands As of December 31, 2021 Operating Leases Finance Leases Total Right-of-use Assets $ 21,382 $ 760 $ 22,142 Liabilities Short-term lease liabilities 6,359 194 6,553 Long-term lease liabilities 19,004 211 19,215 Total Lease Liabilities $ 25,363 $ 405 $ 25,768 In thousands As of December 31, 2020 Operating Leases Finance Leases Total Right-of-use Assets $ 23,793 $ 957 $ 24,750 Liabilities Short-term lease liabilities 6,436 227 6,663 Long-term lease liabilities 20,892 403 21,295 Total Lease Liabilities $ 27,328 $ 630 $ 27,958
Lease, Cost [Table Text Block]	In thousands Year Ended December 31, 2021 Year Ended December 31, 2020 Operating lease cost $ 7,745 $ 8,646 Finance lease cost Amortization of right-of-use assets 195 240 Interest on lease liabilities 27 45 Total Finance lease cost 222 285 Variable lease cost 2,604 3,085 Sublease income (1,153 ) (470 ) Total lease cost, net $ 9,418 $ 11,546 In thousands Year Ended December 31, 2021 Year Ended December 31, 2020 Supplemental Cash Flows Information Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases $15,287 $18,777 Operating cash flows from finance leases 25 40 Financing cash flows from finance leases 227 412 Weighted Average Remaining Lease term Operating leases 6.16 6.05 Finance leases 2.16 2.97 Weighted Average Discount Rate Operating leases 3.45 % 3.72 % Finance leases 5.41 % 6.74 %
Lease, Liability, Maturity [Table Text Block]	In thousands Operating Leases (1) Finance Leases Year Ending December 31, 2022 $ 6,510 $ 209 2023 5,285 167 2024 3,856 48 2025 2,119 6 2026 2,014 — 2027 & Beyond 8,229 — Total future minimum lease payments 28,013 430 Less: Imputed interest 2,650 25 Total lease liabilities $ 25,363 $ 405

Note F - Long-term Debt (Tables

Note F - Long-term Debt (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Schedule of Long-term Debt Instruments [Table Text Block]	In thousands December 31, 2021 December 31, 2020 Revolving credit facility $ 5,000 $ 17,100 Paycheck Protection Program Term Note — 10,000 Total debt 5,000 27,100 Less: current portion of long-term debt — (4,926 ) Long-term debt $ 5,000 $ 22,174

Note G - Stock-based Compensa_2

Note G - Stock-based Compensation (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Share-based Payment Arrangement, Option, Activity [Table Text Block]	Weighted- Average Weighted- Remaining Aggregate Number of Average Contractual Intrinsic Value In thousands Shares Exercise Price Term (Years) (Thousands) Options outstanding at December 31, 2019 126,696 $ 57.48 Adjustment and Correction (7,500 ) 53.61 Granted in 2020 — — Exercised in 2020 — — — Unvested options forfeited in 2020 — — Vested options expired in 2020 (31,449 ) 90.89 Options outstanding at December 31, 2020 87,747 $ 40.25 5.46 Granted in 2021 — — Exercised in 2021 (31,906 ) 2.95 — Unvested options forfeited in 2021 (7,411 ) 7.40 Vested options expired in 2021 (10,815 ) 37.87 Options outstanding at December 31, 2021 37,615 $ 80.21 1.36 — Vested and expected to vest at December 31, 2021 37,615 $ 80.21 1.36 — Exercisable at December 31, 2021 37,615 $ 80.21 1.36 —
Share-based Payment Arrangement, Option, Exercise Price Range [Table Text Block]	Range of Number Weighted-Average Weighted-Average Number Weighted-Average Exercise Prices Outstanding Exercise Price Remaining Life (Years) Exercisable Exercise Price $76.80 - 115.20 37,615 $ 80.21 1.36 37,615 $ 80.21
Share-based Payment Arrangement, Stock Appreciation Right, Activity [Table Text Block]	Weighted-Average Weighted- Remaining Number of Average Contractual Term Units Grant Price (Years) Cash stock appreciation rights outstanding at December 31, 2019 12,676 $ 9.70 7.48 Granted in 2020 — — Exercised in 2020 — — Expired in 2020 (9,507 ) 9.70 Forfeited in 2020 (3,169 ) 9.70 Cash stock appreciation rights outstanding at December 31, 2020 — $ — —
Schedule of Nonvested Restricted Stock Units Activity [Table Text Block]	Weighted- Number of Average Grant Shares Date Fair Value Unvested shares outstanding at December 31, 2019 428,291 $ 3.99 Adjustment and Correction 13,158 3.99 Granted in 2020 730,150 2.02 Vested in 2020 (303,020 ) 3.96 Forfeited in 2020 (78,870 ) 3.46 Unvested shares outstanding at December 31, 2020 789,709 $ 2.22 Granted in 2021 500,890 5.72 Vested in 2021 (396,407 ) 3.00 Forfeited in 2021 (247,753 ) 2.35 Unvested shares outstanding at December 31, 2021 646,439 $ 4.41
Schedule of Share-based Compensation, Phantom Shares, Outstanding Activity [Table Text Block]	Weighted- Number of Average Grant Units Date Fair Value Phantom stock units outstanding at December 31, 2019 14,820 $ 13.55 Adjustment and Correction (786 ) Granted in 2020 — — Vested in 2020 (8,032 ) 16.40 Forfeited in 2020 (1,656 ) 9.70 Phantom stock units outstanding at December 31, 2020 4,346 $ 9.70 Granted in 2021 — — Vested in 2021 (4,146 ) 9.70 Forfeited in 2021 (200 ) 9.70 Phantom stock units outstanding at December 31, 2021 —
Schedule of Nonvested Performance-based Units Activity [Table Text Block]	Weighted- Number of Average Grant- Units Date Fair Value+E155 Performance stock units outstanding at December 31, 2019 207,929 $ 3.27 Adjustment and Correction (52,632 ) — Granted in 2020 — — Settled in 2020 (4,225 ) 9.70 Forfeited in 2020 (118,804 ) 2.79 Performance stock units outstanding at December 31, 2020 32,268 $ 4.14 Granted in 2021 75,000 5.59 Vested in 2021 (13,158 ) 3.30 Forfeited in 2021 — Performance stock units outstanding at December 31, 2021 94,110 $ 5.41

Note H - Employee Benefit Pla_2

Note H - Employee Benefit Plans (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Schedule of Net Funded Status [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Change in benefit obligation Benefit obligation at beginning of year $ 198,586 $ 189,807 Interest cost 4,674 5,894 Actuarial (gain) loss (6,610 ) 13,380 Benefits paid (10,609 ) (10,495 ) Benefit obligation at end of year $ 186,041 $ 198,586 Change in plan assets Fair value of plan assets at beginning of year $ 129,348 $ 118,092 Actual return on plan assets 10,977 11,014 Contributions 2,025 10,737 Benefits paid (10,609 ) (10,495 ) Fair value of plan assets at end of year $ 131,741 $ 129,348 \ Funded status at end of year $ (54,300 ) $ (69,238 )
Schedule of Amounts Recognized in Balance Sheet [Table Text Block]	In thousands 2021 2020 Current pension liabilities $ 1,801 $ 1,748 Long term pension liabilities - Qualified plans 27,359 40,512 Long term pension liabilities - Nonqualified plan 25,140 26,978 Total pension liabilities $ 54,300 $ 69,238
Schedule of Defined Benefit Plan Amounts Recognized in Other Comprehensive Income (Loss) [Table Text Block]	In thousands 2021 2020 Net loss $ 54,394 $ 68,544
Defined Benefit Plan, Plan with Accumulated Benefit Obligation in Excess of Plan Assets [Table Text Block]	In thousands 2021 2020 Projected benefit obligation $ 186,041 $ 198,586 Accumulated benefit obligation $ 186,041 $ 198,586 Fair value of plan assets $ 131,741 $ 129,348
Schedule of Defined Benefit Plans Disclosures [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Net Periodic Benefit Cost (Pre-Tax) Interest cost $ 4,674 $ 5,894 Expected return on plan assets (6,754 ) (5,538 ) Recognized actuarial loss 3,441 3,247 Net periodic benefit cost 1,361 3,603 Amounts Recognized in Other Comprehensive (Income) Loss (Pre-Tax) Net (income) loss (14,150 ) 4,657 Net cost recognized in net periodic benefit cost and other comprehensive (income) loss $ (12,789 ) $ 8,260
Defined Benefit Plan, Assumptions [Table Text Block]	Year Ended December 31, 2021 2020 Weighted-average assumptions used to determine net periodic benefit cost Discount rate Qualified Plan I 2.37 % 3.20 % Qualified Plan II 2.61 % n/a Restoration Plan 2.34 % 3.14 % Expected return on plan assets Qualified Plan I 5.50 % 4.75 % Qualified Plan II 4.75 % n/a Restoration Plan n/a n/a December 31, 2021 2020 Weighted-average assumptions used to determine benefit obligations Discount rate Qualified Plan I 2.75 % 2.37 % Qualified Plan II 2.92 % 2.61 % Restoration Plan 2.73 % 2.34 %
Defined Benefit Plan, Plan Assets, Category [Table Text Block]	In thousands 2021 % 2020 % Equity securities $ 66,324 50 % $ 79,906 62 % Debt securities 61,689 46 % 34,307 26 % Other 3,728 3 % 15,135 12 % Total plan assets $ 131,741 100 % $ 129,348 100 % Significant Quoted Prices Other Significant in Active Markets for Observable Unobservable December 31, Identical Assets Inputs Inputs In thousands 2021 (Level 1) (Level 2) (Level 3) Equity securities $ 66,324 $ 66,324 $ — $ — Debt securities 61,689 46,818 14,871 — Total investments, excluding investments valued at NAV 128,013 113,142 14,871 — Investments valued at NAV (1) 3,728 — — — Total plan assets $ 131,741 $ 113,142 $ 14,871 $ — Significant Quoted Prices Other Significant in Active Markets for Observable Unobservable December 31, Identical Assets Inputs Inputs In thousands 2020 (Level 1) (Level 2) (Level 3) Equity securities $ 79,906 $ 79,906 $ — $ — Debt securities $ 34,307 26,733 7,574 — Total investments, excluding investments valued at NAV 114,213 106,639 7,574 — Investments valued at NAV (1) $ 15,135 — — — Total plan assets $ 129,348 $ 106,639 $ 7,574 $ —
Schedule of Allocation of Plan Assets [Table Text Block]	Qualified Pension Plan I Target Acceptable Range Benchmark Index Equities 39 % 24% - 54% U.S. Large Cap 14 % 9% - 19% Russell 1000 TR U.S. Mid Cap 9 % 4% - 14% Russell Mid Cap Index TR U.S. Small Cap 5 % 0% - 10% Russell 2000 TR International Equity Developed 8 % 3% - 13% MSCI EAFE Net TR USD Index Emerging Markets 3 % 0% - 6% MSCI Emerging Net Total Return Fixed Income 59 % 44% - 74% Investment Grade 59 % 44% - 74% BBG BARC US Aggregate Bond Index Cash Equivalent 2 % 0%-40% ICE BofA US 3-Month Treasury Bill Index TR Qualified Pension Plan II Target Acceptable Range Benchmark Index Equities 77 % 62% - 87% U.S. Large Cap 28 % 18% - 38% Russell 1000 TR U.S. Mid Cap 18 % 13% - 23% Russell Mid Cap Index TR U.S. Small Cap 9 % 4% - 14% Russell 2000 TR International Equity Developed 16 % 11% - 21% MSCI EAFE Net TR USD Index Emerging Markets 6 % 0% - 9% MSCI Emerging Net Total Return Fixed Income 21 % 11% - 31% Investment Grade 21 % 11% - 31% BBG BARC US Aggregate Bond Index Cash Equivalent 2 % 0%-40% ICE BofA US 3-Month Treasury Bill Index TR
Schedule of Expected Benefit Payments [Table Text Block]	In thousands 2022 $ 10,973 2023 11,181 2024 11,296 2025 11,364 2026 11,486 2027 - 2031 57,435 Total $ 113,735

Note I - Income Taxes (Tables)

Note I - Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Schedule of Components of Income Tax Expense (Benefit) [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Current Federal $ (372 ) $ (17,286 ) State and local 856 696 Foreign 804 219 Total current $ 1,288 $ (16,371 ) Deferred Federal $ — $ 1,398 State and local — (2,163 ) Foreign — 521 Total deferred $ — $ (244 ) Total income tax expense (benefit) $ 1,288 $ (16,615 )
Schedule of Income before Income Tax, Domestic and Foreign [Table Text Block]	Year Ended December 31, In thousands 2021 2020 United States $ 11,725 $ (20,683 ) Foreign 4,534 2,374 Total income (loss) before income taxes $ 16,259 $ (18,309 )
Schedule of Effective Income Tax Rate Reconciliation [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Computed expected income tax expense (benefit) $ 3,413 $ (3,845 ) Permanent Differences 172 — Net effect of state income taxes 520 (223 ) Foreign subsidiary dividend inclusions 447 1,208 Foreign tax rate differential (224 ) 281 Change in valuation allowance (1,424 ) (7,538 ) CARES Act NOL Carryback (343 ) (6,816 ) Stock-based compensation shortfalls (244 ) 296 Return to Provision 247 — Change in Rate (373 ) — Credits (403 ) — Adjustments to State Attributes 1,561 — Gain on PPP Loan Forgiveness (2,122 ) — Other Adjustments, net 61 22 Income tax expense (benefit) for the period $ 1,288 $ (16,615 )
Schedule of Allocation of Income Tax Expense (Benefit) [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Income (loss) from operations $ 1,288 $ (16,615 ) Stockholders’ deficit — — Total $ 1,288 $ (16,615 )
Schedule of Deferred Tax Assets and Liabilities [Table Text Block]	Year Ended December 31, In thousands 2021 2020 Deferred tax assets Deferred compensation and retirement plan $ 13,135 $ 16,541 Accrued expenses not deductible until paid 181 237 Lease liability 5,873 6,346 Employee stock-based compensation 385 440 Accrued payroll not deductible until paid 96 108 Accounts receivable, net 59 53 Investment in foreign subsidiaries, outside basis difference 1,019 1,124 Goodwill 473 581 Interest Expense limitations 1,267 1,530 Other, net 452 440 Foreign net operating loss carryforwards 1,631 1,771 State net operating loss carryforwards 3,475 4,763 Foreign tax credit carryforwards 3,841 3,653 Federal net operating loss carryforwards — — Research & Development Tax Credit Carryforward 215 — Total gross deferred tax assets 32,102 37,587 Less valuation allowances (25,894 ) (30,841 ) Net deferred tax assets $ 6,208 $ 6,746 Deferred tax liabilities Property, plant and equipment $ (897 ) $ (625 ) Right-of-use asset (5,006 ) (5,583 ) Prepaid Expenses (305 ) (318 ) Other, net — (220 ) Total gross deferred tax liabilities (6,208 ) (6,746 ) Net deferred tax assets (liabilities) $ — $ —
Summary of Valuation Allowance [Table Text Block]	In thousands Balance at December 31, 2019 $ 38,379 Deferred Income Tax Expense (7,534 ) Return to Provision Impact 12 Other Comprehensive Income (16 ) Balance at December 31, 2020 30,841 Deferred Income Tax Expense (1,460 ) Return to Provision Impact (297 ) Other Comprehensive Income (3,190 ) Balance at December 31, 2021 $ 25,894

Note J - Earnings Per Share (Ta

Note J - Earnings Per Share (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]	Year Ended December 31, In thousands, except per share amounts 2021 2020 Numerator: Net income (loss) $ 14,971 $ (1,694 ) Less: Preferred stock dividend 496 496 Less: Earnings attributable to participating securities 1,858 — Numerator for basic EPS: income (loss) attributable to common stockholders 12,617 (2,190 ) Effect of dilutive securities: Add back: Allocation of earnings to participating securities 1,858 — Less: Re-allocation of earnings to participating securities considering potentially dilutive securities (1,766 ) — Numerator for diluted EPS $ 12,709 $ (2,190 ) Denominator: Basic EPS denominator: weighted-average common shares outstanding 6,802 6,469 Diluted EPS denominator 7,209 6,469 Basic income (loss) per common share $ 1.85 $ (0.34 ) Diluted income (loss) per common share $ 1.76 $ (0.34 )

Note K - Comprehensive Income_2

Note K - Comprehensive Income (Loss) (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Schedule of Accumulated Other Comprehensive Income (Loss) [Table Text Block]	Defined Benefit Foreign In thousands Pension Items Currency Items Total Balance at December 31, 2019 $ (63,887 ) $ 753 $ (63,134 ) Other comprehensive income, net of tax, before reclassifications — 2,180 2,180 Amounts reclassified from accumulated other comprehensive loss, net of tax (4,657 ) — (4,657 ) Net current period other comprehensive (loss) income, net of tax (4,657 ) 2,180 (2,477 ) Balance at December 31, 2020 $ (68,544 ) $ 2,933 $ (65,611 ) Other comprehensive income, net of tax, before reclassifications — (1,867 ) (1,867 ) Amounts reclassified from accumulated other comprehensive loss, net of tax 14,150 — 14,150 Net current period other comprehensive income (loss), net of tax 14,150 (1,867 ) 12,283 Balance at December 31, 2021 $ (54,394 ) $ 1,066 $ (53,328 )

Note N - Restructuring Activi_2

Note N - Restructuring Activities (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Restructuring and Related Costs [Table Text Block]	In thousands Year Ended December 31, 2021 Year Ended December 31, 2020 Adjustment to Contract termination fee — $ (306 ) Severance 2,482 2,495 Facility, asset impairment and other expense Lease impairment and termination expense 868 2,974 Fixed Asset disposal and impairment charges 33 1,327 Facility and other expenses 2,976 2,884 Total facility, asset impairment and other expense 3,877 7,185 Total $ 6,359 $ 9,374
Schedule of Restructuring Reserve by Type of Cost [Table Text Block]	In thousands Year Ended December 31, 2021 Facility, asset impairment and other Severance expense Total Beginning balance: $ 549 $ 4 $ 553 Additions 2,478 2 2,480 Payments (2,289 ) (6 ) (2,295 ) Ending balance: $ 738 $ — $ 738

Note O - Segment Reporting (Tab

Note O - Segment Reporting (Tables)	12 Months Ended
	Dec. 31, 2021
Notes Tables
Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]	Year ended December 31, 2021 Marketing Services Customer Care Fulfillment & Logistics Services Restructuring Unallocated Corporate Total (In thousands) Revenues $ 56,388 $ 74,691 $ 63,517 $ — $ — $ 194,596 Segment operating expense $ 44,251 $ 59,200 $ 53,666 $ — $ 20,922 $ 178,039 Restructuring $ — $ — $ — $ 6,359 $ — $ 6,359 Contribution margin $ 12,137 $ 15,491 $ 9,851 $ (6,359 ) $ (20,922 ) $ 10,198 Overhead Allocation $ 4,424 $ 2,922 $ 3,153 $ — $ (10,499 ) $ — EBITDA $ 7,713 $ 12,569 $ 6,698 $ (6,359 ) $ (10,423 ) $ 10,198 Depreciation $ 530 $ 849 $ 718 $ — $ 462 $ 2,559 Operating income (loss) $ 7,183 $ 11,720 $ 5,980 $ (6,359 ) $ (10,885 ) $ 7,639 Year ended December 31, 2020 Marketing Services Customer Care Fulfillment & Logistics Services Restructuring Unallocated Corporate Total (In thousands) Revenues $ 57,093 $ 58,668 $ 61,139 $ — $ — $ 176,900 Segment operating expense $ 46,492 $ 48,298 $ 58,679 $ — $ 21,018 $ 174,487 Restructuring $ — $ — $ — $ 9,374 $ — $ 9,374 Contribution margin $ 10,601 $ 10,370 $ 2,460 $ (9,374 ) $ (21,018 ) $ (6,961 ) Overhead Allocation $ 5,043 $ 3,483 $ 3,848 $ — $ (12,374 ) $ — EBITDA $ 5,558 $ 6,887 $ (1,388 ) $ (9,374 ) $ (8,644 ) $ (6,961 ) Depreciation $ 603 $ 1,097 $ 1,300 $ — $ 615 $ 3,615 Operating income (loss) $ 4,955 $ 5,790 $ (2,688 ) $ (9,374 ) $ (9,259 ) $ (10,576 )

Note A - Overview and Signifi_3

Note A - Overview and Significant Accounting Policies (Details Textual) $ in Millions	Jan. 30, 2018USD ($)shares	Jan. 30, 2018USD ($)shares	Dec. 31, 2021USD ($)	Dec. 31, 2020USD ($)
Number of Reportable Segments			3
Impairment, Long-Lived Asset, Held-for-Use, Total			$ 0.2	$ 0.8
Deductible For Individual Health Care Claims			0.3
Self Insurance Reserve			$ 1.2	$ 1.4
Software and Software Development Costs [Member]
Property, Plant and Equipment, Useful Life (Year)			5 years
Series A Preferred Stock [Member] | Wipro [Member]
Stock Issued During Period, Shares, New Issues (in shares) | shares	9,926
Convertible Preferred Stock, Shares Issued upon Conversion (in shares) | shares	1,001,614	1,001,614
Convertible Preferred Stock, Shares Issued upon Conversion as Percent of Common Stock Outstanding			14.00%
Stock Issued During Period, Value, New Issues	$ 9.9	$ 9.9
Customer Concentration Risk [Member] | Accounts Receivable [Member]
Number of Major Customers			1	1
Customer Concentration Risk [Member] | Accounts Receivable [Member] | One Customer [Member]
Concentration Risk, Percentage			14.60%	10.00%
Customer Concentration Risk [Member] | Revenue Benchmark [Member]
Number of Major Customers			25	25
Customer Concentration Risk [Member] | Revenue Benchmark [Member] | One Customer [Member]
Concentration Risk, Percentage			15.10%	11.20%
Customer Concentration Risk [Member] | Revenue Benchmark [Member] | Twenty Five Customers [Member]
Concentration Risk, Percentage			72.60%	62.00%

Note A - Overview and Signifi_4

Note A - Overview and Significant Accounting Policies - Operations in Different Geographic (Details) - USD ($) $ in Thousands		12 Months Ended
		Dec. 31, 2021	Dec. 31, 2020
Revenue	[1]	$ 194,596	$ 176,900
Property, plant and equipment	[2]	7,747	5,878
UNITED STATES
Revenue	[1]	175,437	156,688
Property, plant and equipment	[2]	7,549	5,495
Non-US [Member]
Revenue	[1]	19,159	20,212
Property, plant and equipment	[2]	$ 198	$ 383
[1]	Geographic revenues are based on the location of the service being performed.
[2]	Property, plant and equipment are based on physical location.

Note A - Overview and Signifi_5

Note A - Overview and Significant Accounting Policies - Allowance for Doubtful Accounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Balance at beginning of year	$ 241	$ 666
Net charges to expense	95	115
Amounts recovered against the allowance	(70)	(540)
Balance at end of year	$ 266	$ 241

Note A - Overview and Signifi_6

Note A - Overview and Significant Accounting Policies - Property, Plant and Equipment (Details)	12 Months Ended
	Dec. 31, 2021
Software and Software Development Costs [Member]
Estimated useful lives (Year)	5 years
Minimum [Member] | Building and Building Improvements [Member]
Estimated useful lives (Year)	3 years
Minimum [Member] | Software and Software Development Costs [Member]
Estimated useful lives (Year)	2 years
Minimum [Member] | Furniture and Fixtures [Member]
Estimated useful lives (Year)	3 years
Maximum [Member] | Building and Building Improvements [Member]
Estimated useful lives (Year)	40 years
Maximum [Member] | Software and Software Development Costs [Member]
Estimated useful lives (Year)	10 years
Maximum [Member] | Furniture and Fixtures [Member]
Estimated useful lives (Year)	20 years

Note C - Revenue From Contrac_3

Note C - Revenue From Contracts With Customers (Details Textual) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Revenue, Remaining Performance Obligation, Amount	$ 0
Contract with Customer, Liability, Revenue Recognized	4,200	$ 4,500
Capitalized Contract Cost, Net, Total	1,500	$ 1,300
Capitalized Contract Cost, Impairment Loss	$ 0

Note C - Revenue From Contrac_4

Note C - Revenue From Contracts With Customers - Disaggregation of Revenue (Details) - USD ($) $ in Thousands		12 Months Ended
		Dec. 31, 2021	Dec. 31, 2020
Revenue	[1]	$ 194,596	$ 176,900
Marketing Services [Member]
Revenue		56,388	57,093
Customer Care [Member]
Revenue		74,691	58,668
Fulfillment and Logistics Services [Member]
Revenue		63,517	61,139
Transferred over Time [Member]
Revenue		178,895	162,592
Transferred over Time [Member] | Marketing Services [Member]
Revenue		48,450	51,421
Transferred over Time [Member] | Customer Care [Member]
Revenue		74,691	58,668
Transferred over Time [Member] | Fulfillment and Logistics Services [Member]
Revenue		55,754	52,503
Transferred at Point in Time [Member]
Revenue		15,701	14,308
Transferred at Point in Time [Member] | Marketing Services [Member]
Revenue		7,938	5,672
Transferred at Point in Time [Member] | Customer Care [Member]
Revenue		0	0
Transferred at Point in Time [Member] | Fulfillment and Logistics Services [Member]
Revenue		$ 7,763	$ 8,636
[1]	Geographic revenues are based on the location of the service being performed.

Note C - Revenue From Contrac_5

Note C - Revenue From Contracts With Customers - Contract Balances (Details) - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2020
Contract assets	$ 622	$ 613
Deferred revenue and customer advances	3,942	4,661
Deferred revenue included in other long-term liabilities	$ 756	$ 817

Note D - Leases (Details Textua

Note D - Leases (Details Textual) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Finance Lease, Right-of-Use Asset, after Accumulated Amortization, Total	$ 0.8	$ 1
Operating Lease, Right-of-Use Asset	21.4	23.8
Finance Lease, Right-of-Use Asset, Accumulated Depreciation	0.7	$ 0.5
Lessor, Operating Lease, Payment to be Received, Year One	0.7
Lessor, Operating Lease, Payment to be Received, Year Two	$ 0.2
Minimum [Member]
Lessee, Lease Remaining Lease Term (Year)	1 year
Maximum [Member]
Lessee, Lease Remaining Lease Term (Year)	9 years
Lessee, Lease, Renewal Term (Year)	5 years

Note D - Leases - Supplemental

Note D - Leases - Supplemental Balance Sheet Information (Details) - USD ($) $ in Thousands	Dec. 31, 2021		Dec. 31, 2020
Right-of-use Assets, operating leases	$ 21,400		$ 23,800
Right-of-use Assets, finance leases	800		1,000
Right-of-use Assets, total	22,142		24,750
Short-term lease liabilities, total	6,553		6,663
Long-term lease liabilities, total	19,215		21,295
Total Lease Liabilities, finance leases	405
Right of Use Assets [Member]
Right-of-use Assets, operating leases	21,382		23,793
Right-of-use Assets, finance leases	760		957
Short-term Lease Liabilities [Member]
Short-term lease liabilities, operating leases	6,359		6,436
Short-term lease liabilities, finance leases	194		227
Short-term lease liabilities, total	6,553		6,663
Long-term Lease Liabilities [Member]
Long-term lease liabilities, operating leases	19,004		20,892
Long-term lease liabilities, finance leases	211		403
Long-term lease liabilities, total	19,215		21,295
Short-term Lease Liabilities and Long-term Lease Liabilities [Member]
Total Lease Liabilities, operating leases	25,363	[1]	27,328
Total Lease Liabilities, finance leases	405		630
Total Lease Liabilities, total	$ 25,768		$ 27,958
[1]	Non-cancelable sublease proceeds for the remainder of the fiscal year ending December 31, 2021 and the fiscal years ending December 31, 2022 and 2023 of $0.2 million, $0.6 million, and $0.2 million, respectively, are not included in the table above.

Note D - Leases - Components of

Note D - Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Operating lease cost	$ 7,745	$ 8,646
Amortization of right-of-use assets	195	240
Interest on lease liabilities	27	45
Total Finance lease cost	222	285
Variable lease cost	2,604	3,085
Sublease income	(1,153)	(470)
Total lease cost, net	9,418	11,546
Operating cash flows from operating leases	15,287	18,777
Operating cash flows from finance leases	25	40
Financing cash flows from finance leases	$ 227	$ 412
Weighted Average Remaining Lease term, Operating leases (Year)	6 years 1 month 28 days	6 years 18 days
Weighted Average Remaining Lease term, Finance leases (Year)	2 years 1 month 28 days	2 years 11 months 19 days
Weighted Average Discount Rate, Operating leases	3.45%	3.72%
Weighted Average Discount Rate, Finance leases	5.41%	6.74%

Note D - Leases - Maturities of

Note D - Leases - Maturities of Finance and Operating Lease Liabilities (Details) - USD ($) $ in Thousands		Dec. 31, 2021		Dec. 31, 2020
2022, operating leases	[1]	$ 6,510
2022, finance leases		209
2023, operating leases	[1]	5,285
2023, finance leases		167
2024, operating leases	[1]	3,856
2024, finance leases		48
2025, operating leases	[1]	2,119
2025, finance leases		6
2026, operating leases	[1]	2,014
2026, finance leases		0
2027 & Beyond, operating leases		8,229
2027 & Beyond, finance leases		0
Total future minimum lease payments, operating leases	[1]	28,013
Total future minimum lease payments, finance leases		430
Less: Imputed interest, operating leases	[1]	2,650
Less: Imputed interest, finance leases		25
Total lease liabilities, finance leases		405
Short-term Lease Liabilities and Long-term Lease Liabilities [Member]
Total lease liabilities, operating leases		25,363	[1]	$ 27,328
Total lease liabilities, finance leases		$ 405		$ 630
[1]	Non-cancelable sublease proceeds for the remainder of the fiscal year ending December 31, 2021 and the fiscal years ending December 31, 2022 and 2023 of $0.2 million, $0.6 million, and $0.2 million, respectively, are not included in the table above.

Note E - Convertible Preferre_2

Note E - Convertible Preferred Stock (Details Textual) - USD ($) $ / shares in Units, $ in Millions	Jan. 30, 2018	Jan. 30, 2018	Sep. 30, 2021	Dec. 31, 2021	Dec. 31, 2020
Preferred Stock, Shares Authorized (in shares)				1,000,000	1,000,000
Series A Preferred Stock [Member]
Preferred Stock, Dividend Rate, Percentage			5.00%	5.00%
Temporary Equity, Liquidation Preference				$ 1.9
Temporary Equity, Liquidation Preference Per Share (in dollars per share)				$ 196.03
Preferred Stock, Convertible, Conversion Ratio (Rate)				10091.00%
Series A Preferred Stock [Member] | Wipro [Member]
Stock Issued During Period, Shares, New Issues (in shares)	9,926
Shares Issued, Price Per Share (in dollars per share)	$ 1,000	$ 1,000
Stock Issued During Period, Value, New Issues	$ 9.9	$ 9.9
Payments of Stock Issuance Costs	0.2
Proceeds from Issuance of Preferred Stock and Preference Stock	$ 9.9

Note F - Long-term Debt (Detail

Note F - Long-term Debt (Details Textual) - USD ($)	Dec. 21, 2021	Jun. 10, 2021	May 05, 2021	May 11, 2020	Apr. 14, 2020	May 07, 2019	Jan. 09, 2018	Apr. 17, 2017	Dec. 31, 2021	Dec. 31, 2020	Mar. 31, 2021
Letters of Credit Outstanding, Amount									$ 0
Interest Expense, Debt, Total									500,000	$ 700,000
Gain (Loss) on Extinguishment of Debt, Total									10,000,000	0
Standby Letters of Credit [Member]
Long-term Line of Credit, Total									1,100,000	1,800,000
Revolving Credit Facility [Member] | Bloomberg Short-Term Bank Yield Index Rate [Member] | Texas Capital Bank [Member]
Debt Instrument, Basis Spread on Variable Rate	2.25%
New Credit Facility [Member]
Long-term Line of Credit, Total									5,000,000	$ 17,100,000
Line of Credit Facility, Remaining Borrowing Capacity									18,900,000
New Credit Facility [Member] | Revolving Credit Facility [Member]
Long-term Line of Credit, Total									$ 5,000,000
New Credit Facility [Member] | Revolving Credit Facility [Member] | Texas Capital Bank [Member]
Line of Credit Facility, Maximum Borrowing Capacity	$ 25,000,000
Debt Instrument, Term (Year)	3 years
Debt Instrument, Interest Rate, Effective Percentage									2.32%
Texas Capital Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity			$ 15,000,000	$ 19,000,000			$ 22,000,000
Debt Instrument, Term, Extension Period (Year)			1 year	1 year		1 year	1 year
Line of Credit Facility, Unused Capacity, Commitment Fee Percentage								0.50%
Line of Credit Facility, Collateral Fees, Percentage								0.50%
Interest Expense, Debt, Total									$ 400,000
Repayments of Long-term Lines of Credit									$ 12,100,000
Texas Capital Credit Facility [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument, Basis Spread on Variable Rate								1.95%
Texas Capital Credit Facility [Member] | Prime Rate [Member]
Debt Instrument, Basis Spread on Variable Rate								0.75%
Texas Capital Credit Facility [Member] | Standby Letters of Credit [Member]
Line of Credit Facility, Maximum Borrowing Capacity								$ 5,000,000
Texas Capital Credit Facility [Member] | Revolving Credit Facility [Member]
Line of Credit Facility, Maximum Borrowing Capacity								$ 20,000,000
Paycheck Protection Program CARES Act [Member]
Proceeds from Notes Payable, Total					$ 10,000,000
Notes Payable, Total											$ 10,000,000
Gain (Loss) on Extinguishment of Debt, Total		$ 10,000,000

Note F - Long-term Debt - Long-

Note F - Long-term Debt - Long-term Debt (Details) - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2020
Total debt	$ 5,000	$ 27,100
Less: current portion of long-term debt	0	(4,926)
Long-term debt	5,000	22,174
New Credit Facility [Member] | Revolving Credit Facility [Member]
Total debt	5,000	17,100
Paycheck Protection Program CARES Act [Member]
Total debt	$ 0	$ 10,000

Note G - Stock-based Compensa_3

Note G - Stock-based Compensation (Details Textual) - USD ($)	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2017	Dec. 31, 2016	Aug. 31, 2020	Dec. 31, 2019	Aug. 31, 2018	May 31, 2013
Share-based Payment Arrangement, Expense	$ 1,500,000	$ 800,000
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number, Ending Balance (in shares)	37,615	87,747				126,696
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Net of Forfeitures, Total (in shares)		0
Share-based Payment Arrangement, Option, Exercise Price Range, Lower Range Limit (in dollars per share)	$ 76.80
Share-based Payment Arrangement, Option, Exercise Price Range, Upper Range Limit (in dollars per share)	$ 115.20
Share-based Payment Arrangement, Option [Member]
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount, Total	$ 0
Stock Appreciation Rights (SARs) [Member]
Share-based Payment Arrangement, Nonvested Award, Excluding Option, Cost Not yet Recognized, Amount	0
Restricted Stock Units (RSUs) [Member]
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount, Total	$ 2,300,000
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition (Year)	2 years 2 months 12 days
Phantom Share Units (PSUs) [Member]
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount, Total	$ 0
Performance Shares [Member]
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount, Total	$ 430,437
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Period for Recognition (Year)	9 years 4 months 6 days
Share- based Compensation Arrangement By Share-based Payment Award, Performance Measurement Period (Year)	3 years
Performance Shares [Member] | Minimum [Member]
Share-based Compensation Arrangement By Share-based Payment Award, Equity Instruments Other Than Options, Percentage Of Award, Shares To Be Issued, Based On Performance	0.00%
Performance Shares [Member] | Maximum [Member]
Share-based Compensation Arrangement By Share-based Payment Award, Equity Instruments Other Than Options, Percentage Of Award, Shares To Be Issued, Based On Performance	100.00%
Cash Performance Shares [Member]
Share-based Payment Arrangement, Nonvested Award, Cost Not yet Recognized, Amount, Total	$ 0
Share- based Compensation Arrangement By Share-based Payment Award, Performance Measurement Period (Year)	3 years
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period (in shares)	0	0
Equity Incentive Plan 2020 [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized (in shares)					2,521,244
Omnibus Incentive Plan 2013 [Member] | First Four Anniversaries [Member] | Phantom Share Units (PSUs) [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Rights, Percentage			25.00%
Omnibus Incentive Plan 2013 [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized (in shares)								500,000
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Available for Grant (in shares)	188,285	20,707			0
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number, Ending Balance (in shares)	8,565
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Net of Forfeitures, Total (in shares)	8,565
Share-based Payment Arrangement, Option, Exercise Price Range, Lower Range Limit (in dollars per share)	$ 76.80
Share-based Payment Arrangement, Option, Exercise Price Range, Upper Range Limit (in dollars per share)	$ 115.20
Omnibus Incentive Plan 2013 [Member] | Inducement Award Options [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number, Ending Balance (in shares)	0	0
Omnibus Incentive Plan 2013 [Member] | Stock Appreciation Rights (SARs) [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Expiration Period (Year)	10 years
Omnibus Incentive Plan 2013 [Member] | Cash Performance Shares [Member]
Share- based Compensation Arrangement By Share-based Payment Award, Performance Measurement Period (Year)				3 years
Omnibus Incentive Plan 2013 [Member] | Cash Performance Shares [Member] | Minimum [Member]
Share-based Compensation Arrangement By Share-based Payment Award, Equity Instruments Other Than Options, Percentage Of Award, Shares To Be Issued, Based On Performance	0.00%
Omnibus Incentive Plan 2013 [Member] | Cash Performance Shares [Member] | Maximum [Member]
Share-based Compensation Arrangement By Share-based Payment Award, Equity Instruments Other Than Options, Percentage Of Award, Shares To Be Issued, Based On Performance	100.00%
Omnibus Incentive Plan 2013 [Member] | First Four Anniversaries [Member] | Stock Appreciation Rights (SARs) [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Rights, Percentage			25.00%
Omnibus Incentive Plan 2005 [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized (in shares)							553,673
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Available for Grant (in shares)								0
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Net of Forfeitures, Total (in shares)	29,050	31,950
Share-based Payment Arrangement, Option, Exercise Price Range, Lower Range Limit (in dollars per share)	$ 76.80	$ 76.80
Share-based Payment Arrangement, Option, Exercise Price Range, Upper Range Limit (in dollars per share)	$ 115.20	$ 184.65
Equity Incentive Plan 2020 [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Available for Grant (in shares)	1,600,000	2,000,000
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number, Ending Balance (in shares)	0
Equity Incentive Plan 2020 [Member] | Share-based Payment Arrangement, Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Expiration Period (Year)		10 years
Equity Incentive Plan 2020 [Member] | First Four Anniversaries [Member] | Share-based Payment Arrangement, Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Rights, Percentage		25.00%

Note G - Stock-based Compensa_4

Note G - Stock-based Compensation - Summarizes All Stock Option Activity (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Options outstanding (in shares)	87,747	126,696
Options outstanding, weighted average exercise price (in dollars per share)	$ 40.25	$ 57.48
Adjustment and Correction (in shares)		(7,500)
Adjustment and Correction, weighted average exercise price (in dollars per share)		$ 53.61
Granted (in shares)	0	0
Granted, weighted average exercise price (in dollars per share)	$ 0	$ 0
Exercised (in shares)	31,906	0
Exercised, weighted average exercise price (in dollars per share)	$ 2.95	$ 0
Exercised, aggregate intrinsic value	$ 0	$ 0
Unvested options forfeited (in shares)	(7,411)	0
Unvested options forfeited, weighted average exercise price (in dollars per share)	$ 7.40	$ 0
Vested options expired (in shares)	(10,815)	(31,449)
Vested options expired, weighted average exercise price (in dollars per share)	$ 37.87	$ 90.89
Exercised (in shares)	(31,906)	0
Options outstanding (in shares)	37,615	87,747
Options outstanding, weighted average exercise price (in dollars per share)	$ 80.21	$ 40.25
Options outstanding, weighted average remaining contractual term (Year)	1 year 4 months 9 days
Options outstanding, aggregate intrinsic value	$ 0
Vested and expected to vest (in shares)	37,615
Vested and expected to vest, weighted average exercise price (in dollars per share)	$ 80.21
Vested and expected to vest, weighted average remaining contractual term (Year)	1 year 4 months 9 days
Vested and expected to vest, aggregate intrinsic value	$ 0
Exercisable at December 31, 2021 (in shares)	37,615
Exercisable, weighted average exercise price (in dollars per share)	$ 80.21
Exercisable, weighted average remaining contractual term (Year)	1 year 4 months 9 days
Exercisable, aggregate intrinsic value	$ 0

Note G - Stock-based Compensa_5

Note G - Stock-based Compensation - Summarizes Information About Stock Option (Details)	12 Months Ended
	Dec. 31, 2021$ / sharesshares
Exercise price range, lower limit (in dollars per share)	$ 76.80
Exercise price range, higher limit (in dollars per share)	$ 115.20
Exercise price range, number outstanding (in shares) | shares	37,615
Weighted-average exercise price, outstanding (in dollars per share)	$ 80.21
Weighted-average remaining life (Year)	1 year 4 months 9 days
Exercise price range, number exercisable (in shares) | shares	37,615

Note G - Stock-based Compensa_6

Note G - Stock-based Compensation - Cash Stock Appreciations Rights (Details) - Stock Appreciation Rights (SARs) [Member] - $ / shares	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Balance, number of shares (in shares)	0	12,676
Unvested shares outstanding, weighted average grant date fair value (in dollars per share)	$ 0	$ 9.70
Outstanding, weighted-average remaining contractual term (Year)		7 years 5 months 23 days
Granted, number of shares (in shares)		0
Granted, weighted average grant date fair value (in dollars per share)		$ 0
Exercised, number of shares (in shares)		0
Exercised, weighted average grant date fair value (in dollars per share)		$ 0
Expired, number of shares (in shares)		(9,507)
Expired, weighted average grant date fair value (in dollars per share)		$ 9.70
Forfeited, number of shares (in shares)		(3,169)
Forfeited, weighted average grant date fair value (in dollars per share)		$ 9.70

Note G - Stock-based Compensa_7

Note G - Stock-based Compensation - Restricted Stock Units' Activity (Details) - $ / shares	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Vested, number of shares (in shares)		(8,032)
Restricted Stock Units (RSUs) [Member]
Balance, number of shares (in shares)	789,709	428,291
Unvested shares outstanding, weighted average grant date fair value (in dollars per share)	$ 2.22	$ 3.99
Adjustment and Correction (in shares)		13,158
Adjustment and Correction, weighted average grant date fair value (in dollars per share)		$ 3.99
Granted, number of shares (in shares)	500,890	730,150
Granted, weighted average grant date fair value (in dollars per share)	$ 5.72	$ 2.02
Vested, number of shares (in shares)	(396,407)	(303,020)
Vested, weighted average grant date fair value (in dollars per share)	$ 3	$ 3.96
Forfeited, number of shares (in shares)	(247,753)	(78,870)
Forfeited, weighted average grant date fair value (in dollars per share)	$ 2.35	$ 3.46
Balance, number of shares (in shares)	646,439	789,709
Unvested shares outstanding, weighted average grant date fair value (in dollars per share)	$ 4.41	$ 2.22

Note G - Stock-based Compensa_8

Note G - Stock-based Compensation - Phantom Stock Unit (Details) - $ / shares	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Vested, number of shares (in shares)		(8,032)
Phantom Share Units (PSUs) [Member]
Balance, number of shares (in shares)	4,346	14,820
Unvested shares outstanding, weighted average grant date fair value (in dollars per share)	$ 9.70	$ 13.55
Adjustment and Correction (in shares)		(786)
Adjustment and Correction, weighted average grant date fair value (in dollars per share)
Granted, number of shares (in shares)	0	0
Granted, weighted average grant date fair value (in dollars per share)	$ 0	$ 0
Vested, number of shares (in shares)	(4,146)
Vested, weighted average grant date fair value (in dollars per share)	$ 9.70	$ 16.40
Forfeited, number of shares (in shares)	(200)	(1,656)
Forfeited, weighted average grant date fair value (in dollars per share)	$ 9.70	$ 9.70
Balance, number of shares (in shares)	0	4,346
Unvested shares outstanding, weighted average grant date fair value (in dollars per share)		$ 9.70

Note G - Stock-based Compensa_9

Note G - Stock-based Compensation - Performance Stock Units Activity (Details) - $ / shares	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Vested, number of shares (in shares)		(8,032)
Performance Shares [Member]
Balance, number of shares (in shares)	32,268	207,929
Unvested shares outstanding, weighted average grant date fair value (in dollars per share)	$ 4.14	$ 3.27
Adjustment and Correction (in shares)		(52,632)
Adjustment and Correction, weighted average grant date fair value (in dollars per share)		$ 0
Granted, number of shares (in shares)	75,000	0
Granted, weighted average grant date fair value (in dollars per share)	$ 5.59	$ 0
Vested, number of shares (in shares)	(13,158)	(4,225)
Vested, weighted average grant date fair value (in dollars per share)	$ 3.30	$ 9.70
Forfeited, number of shares (in shares)	0	(118,804)
Forfeited, weighted average grant date fair value (in dollars per share)		$ 2.79
Balance, number of shares (in shares)	94,110	32,268
Unvested shares outstanding, weighted average grant date fair value (in dollars per share)	$ 5.41	$ 4.14

Note H - Employee Benefit Pla_3

Note H - Employee Benefit Plans (Details Textual) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Defined Benefit Plan, Expected Future Benefit Payment, Year One	$ 10,973
Defined Benefit Plan, Period Of Operating, History and Sufficient Trading Volume of Invested Entity (Year)	5 years
Minimum [Member]
Defined Benefit Plan, Period to Meet Goals (Year)	3 years
Maximum [Member]
Defined Benefit Plan, Period to Meet Goals (Year)	5 years
Pension Plan [Member]
Defined Benefit Plan, Plan Assets, Benefits Paid	$ 10,609	$ 10,495
Defined Benefit Plan, Plan with Accumulated Benefit Obligation in Excess of Plan Assets, Accumulated Benefit Obligation	186,041	198,586
Defined Benefit Plan, Expected Amortization of Gain (Loss), Next Fiscal Year	6,600
Qualified Plan II [Member] | Pension Plan [Member]
Defined Benefit Plan, Expected Future Benefit Payment, Year One	$ 1,300
Defined Benefit Plan, Amortization Period (Year)	27 years 1 month 6 days
Restoration Pension Plan [Member] | Pension Plan [Member]
Defined Benefit Plan, Plan Assets, Benefits Paid	$ 1,700
Restoration Plan [Member] | Pension Plan [Member]
Defined Benefit Plan, Plan with Accumulated Benefit Obligation in Excess of Plan Assets, Accumulated Benefit Obligation	$ 26,900	$ 28,700
Qualified Plan I [Member] | Pension Plan [Member]
Defined Benefit Plan, Amortization Period (Year)	17 years 4 months 24 days

Note H - Employee Benefit Pla_4

Note H - Employee Benefit Plans - Defined Benefit Plans (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Fair value of plan assets at beginning of year	$ 129,348
Fair value of plan assets at end of year	131,741	$ 129,348
Pension Plan [Member]
Benefit obligation at beginning of year	198,586	189,807
Interest cost	4,674	5,894
Actuarial (gain) loss	(6,610)	13,380
Benefits paid	(10,609)	(10,495)
Benefit obligation at end of year	186,041	198,586
Fair value of plan assets at beginning of year	129,348	118,092
Actual return on plan assets	10,977	11,014
Contributions	2,025	10,737
Benefits paid	(10,609)	(10,495)
Fair value of plan assets at end of year	131,741	129,348
Funded status at end of year	$ (54,300)	$ (69,238)

Note H - Employee Benefit Pla_5

Note H - Employee Benefit Plans - Recognized in Balance Sheet (Details) - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2020
Qualified Plan [Member]
Long term pension liabilities	$ 27,359	$ 40,512
Nonqualified Plan [Member]
Long term pension liabilities	25,140	26,978
Pension Plan [Member]
Current pension liabilities	1,801	1,748
Total pension liabilities	54,300	69,238
Pension Plan [Member] | Qualified Plan [Member]
Long term pension liabilities	27,359	40,512
Pension Plan [Member] | Nonqualified Plan [Member]
Long term pension liabilities	$ 25,140	$ 26,978

Note H - Employee Benefit Pla_6

Note H - Employee Benefit Plans - Recognized in Accumulated Other Comprehensive Loss (Details) - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2020
Pension Plan [Member]
Net loss	$ 54,394	$ 68,544

Note H - Employee Benefit Pla_7

Note H - Employee Benefit Plans - Accumulated Benefit of Obligation in Excess of Plan Asset (Details) - Pension Plan [Member] - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2020
Projected benefit obligation	$ 186,041	$ 198,586
Accumulated benefit obligation	186,041	198,586
Fair value of plan assets	$ 131,741	$ 129,348

Note H - Employee Benefit Pla_8

Note H - Employee Benefit Plans - Net Period of Net Periodic Cost (Details) - Pension Plan [Member] - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Interest cost	$ 4,674	$ 5,894
Expected return on plan assets	(6,754)	(5,538)
Recognized actuarial loss	3,441	3,247
Net periodic benefit cost	1,361	3,603
Net (income) loss	(14,150)	4,657
Net cost recognized in net periodic benefit cost and other comprehensive (income) loss	$ (12,789)	$ 8,260

Note H - Employee Benefit Pla_9

Note H - Employee Benefit Plans - Weighted-average Assumptions Used for Measurement of Defined Pension Plans (Details)	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Qualified Plan I [Member]
Weighted-average assumptions used to determine net periodic benefit cost	2.37%	3.20%
Expected return on plan assets	5.50%	4.75%
Weighted-average assumptions used to determine benefit obligations, discount rate	2.75%	2.37%
Qualified Plan II [Member]
Weighted-average assumptions used to determine net periodic benefit cost	2.61%
Expected return on plan assets	4.75%
Weighted-average assumptions used to determine benefit obligations, discount rate	2.92%	2.61%
Restoration Plan [Member]
Weighted-average assumptions used to determine net periodic benefit cost	2.34%	3.14%
Weighted-average assumptions used to determine benefit obligations, discount rate	2.73%	2.34%

Note H - Employee Benefit Pl_10

Note H - Employee Benefit Plans - Plan Assets (Details) - USD ($) $ in Thousands		Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Total plan assets		$ 131,741	$ 129,348
Total plan assets, percentage		100.00%	100.00%
Pension Plan [Member]
Total plan assets		$ 131,741	$ 129,348	$ 118,092
Pension Plan [Member] | Fair Value, Inputs, Level 1 [Member]
Total plan assets		113,142	106,639
Pension Plan [Member] | Fair Value, Inputs, Level 2 [Member]
Total plan assets		14,871	7,574
Pension Plan [Member] | Fair Value, Inputs, Level 3 [Member]
Total plan assets		0	0
Equity Securities [Member]
Total plan assets		$ 66,324	$ 79,906
Total plan assets, percentage		50.00%	62.00%
Equity Securities [Member] | Pension Plan [Member]
Total plan assets		$ 66,324	$ 79,906
Equity Securities [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 1 [Member]
Total plan assets		66,324	79,906
Equity Securities [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 2 [Member]
Total plan assets		0	0
Equity Securities [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 3 [Member]
Total plan assets		0	0
Debt Securities [Member]
Total plan assets		$ 61,689	$ 34,307
Total plan assets, percentage		46.00%	26.00%
Debt Securities [Member] | Pension Plan [Member]
Total plan assets		$ 61,689	$ 34,307
Debt Securities [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 1 [Member]
Total plan assets		46,818	26,733
Debt Securities [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 2 [Member]
Total plan assets		14,871	7,574
Debt Securities [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 3 [Member]
Total plan assets		0	0
Other than Securities Investment [Member]
Total plan assets		$ 3,728	$ 15,135
Total plan assets, percentage		3.00%	12.00%
Investments Excluding Investments at NAV [Member] | Pension Plan [Member]
Total plan assets		$ 128,013	$ 114,213
Investments Excluding Investments at NAV [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 1 [Member]
Total plan assets		113,142	106,639
Investments Excluding Investments at NAV [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 2 [Member]
Total plan assets		14,871	7,574
Investments Excluding Investments at NAV [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 3 [Member]
Total plan assets		0	0
Investment at NAV [Member] | Pension Plan [Member]
Total plan assets	[1]	3,728	15,135
Investment at NAV [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 1 [Member]
Total plan assets	[1]	0	0
Investment at NAV [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 2 [Member]
Total plan assets	[1]	0	0
Investment at NAV [Member] | Pension Plan [Member] | Fair Value, Inputs, Level 3 [Member]
Total plan assets	[1]	$ 0	$ 0
[1]	Investment valued at net asset value ("NAV") are comprised of cash, cash equivalents, and short-term investments used to provide liquidity for the payment of benefits and other purposes. The commingled funds are valued at NAV based on the market value of the underlying investments, which are primarily government issued securities.

Note H - Employee Benefit Pl_11

Note H - Employee Benefit Plans - Acceptable Level of Volatility (Details)	Dec. 31, 2021
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities [Member] | Qualified Plan I [Member]
Target rate	39.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	24.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	54.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities [Member] | Qualified Plan II [Member]
Target rate	77.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	62.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	87.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Large Cap [Member] | Qualified Plan I [Member]
Target rate	14.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Large Cap [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	9.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Large Cap [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	19.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Large Cap [Member] | Qualified Plan II [Member]
Target rate	28.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Large Cap [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	18.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Large Cap [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	38.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Mid Cap [Member] | Qualified Plan I [Member]
Target rate	9.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Mid Cap [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	4.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Mid Cap [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	14.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Mid Cap [Member] | Qualified Plan II [Member]
Target rate	18.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Mid Cap [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	13.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Mid Cap [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	23.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Small Cap [Member] | Qualified Plan I [Member]
Target rate	5.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Small Cap [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	0.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Small Cap [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	10.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Small Cap [Member] | Qualified Plan II [Member]
Target rate	9.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Small Cap [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	4.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, US, Small Cap [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	14.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Non-US [Member] | Qualified Plan I [Member]
Target rate	8.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Non-US [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	3.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Non-US [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	13.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Non-US [Member] | Qualified Plan II [Member]
Target rate	16.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Non-US [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	11.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Non-US [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	21.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Emerging Markets [Member] | Qualified Plan I [Member]
Target rate	3.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Emerging Markets [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	0.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Emerging Markets [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	6.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Emerging Markets [Member] | Qualified Plan II [Member]
Target rate	6.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Emerging Markets [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	0.00%
Other Pension Plan [Member] | Defined Benefit Plan, Equity Securities, Emerging Markets [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	9.00%
Pension Plan [Member] | Emerging Markets [Member] | Qualified Plan I [Member]
Target rate	59.00%
Pension Plan [Member] | Emerging Markets [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	44.00%
Pension Plan [Member] | Emerging Markets [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	74.00%
Pension Plan [Member] | Emerging Markets [Member] | Qualified Plan II [Member]
Target rate	21.00%
Pension Plan [Member] | Emerging Markets [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	11.00%
Pension Plan [Member] | Emerging Markets [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	31.00%
Pension Plan [Member] | Investment Grade [Member] | Qualified Plan I [Member]
Target rate	59.00%
Pension Plan [Member] | Investment Grade [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	44.00%
Pension Plan [Member] | Investment Grade [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	74.00%
Pension Plan [Member] | Investment Grade [Member] | Qualified Plan II [Member]
Target rate	21.00%
Pension Plan [Member] | Investment Grade [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	11.00%
Pension Plan [Member] | Investment Grade [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	31.00%
Pension Plan [Member] | Cash Equivalent [Member] | Qualified Plan I [Member]
Target rate	2.00%
Pension Plan [Member] | Cash Equivalent [Member] | Qualified Plan I [Member] | Minimum [Member]
Target rate	0.00%
Pension Plan [Member] | Cash Equivalent [Member] | Qualified Plan I [Member] | Maximum [Member]
Target rate	40.00%
Pension Plan [Member] | Cash Equivalent [Member] | Qualified Plan II [Member]
Target rate	2.00%
Pension Plan [Member] | Cash Equivalent [Member] | Qualified Plan II [Member] | Minimum [Member]
Target rate	0.00%
Pension Plan [Member] | Cash Equivalent [Member] | Qualified Plan II [Member] | Maximum [Member]
Target rate	40.00%

Note H - Employee Benefit Pl_12

Note H - Employee Benefit Plans - Expected Future Benefit Payments (Details) $ in Thousands	Dec. 31, 2021USD ($)
2022	$ 10,973
2023	11,181
2024	11,296
2025	11,364
2026	11,486
2027 - 2031	57,435
Total	$ 113,735

Note I - Income Taxes (Details

Note I - Income Taxes (Details Textual) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Expected Proceeds from Income Tax Refunds, Carryback of Loss	$ 17,400
Effective Income Tax Rate Reconciliation, at Federal Statutory Income Tax Rate, Percent	21.00%
Proceeds from Income Tax Refunds CARES Act	$ 9,600
Deferred Tax Assets, Valuation Allowance, Total	25,894	$ 30,841	$ 38,379
Unrecognized Tax Benefits, Ending Balance	0	0
Deferred Tax Assets, Tax Credit Carryforwards, Research	$ 215	0
State and Local Jurisdiction [Member]
Open Tax Year	2016 2017 2018 2019 2020 2021
Operating Loss Carryforwards, Total	$ 108,900
Foreign Tax Authority [Member]
Open Tax Year	2016 2017 2018 2019 2020 2021
Operating Loss Carryforwards, Total	$ 5,400
Domestic Tax Authority [Member]
Operating Loss Carryforwards, Total	0
Tax Credit Carryforward, Amount	3,800
Deferred Tax Assets, Tax Credit Carryforwards, Research	200
Tax Year 2019 [Member]
Proceeds from Income Tax Refunds		6,400
Tax Year 2018 [Member]
Proceeds from Income Tax Refunds		3,200
Tax Year 2020 [Member]
Expected Proceeds from Income Tax Refunds, Carryback of Loss	$ 7,800	$ 7,800

Note I - Income Taxes - Compone

Note I - Income Taxes - Component of Income Tax (Benefit) (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Federal	$ (372)	$ (17,286)
State and local	856	696
Foreign	804	219
Total current	1,288	(16,371)
Federal	0	1,398
State and local	0	(2,163)
Foreign	0	521
Total deferred	0	(244)
Income tax expense (benefit) for the period	$ 1,288	$ (16,615)

Note I - Income Taxes - Compo_2

Note I - Income Taxes - Component of Loss Before Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
United States	$ 11,725	$ (20,683)
Foreign	4,534	2,374
Total income (loss) before income taxes	$ 16,259	$ (18,309)

Note I - Income Taxes - Differe

Note I - Income Taxes - Differences Between Total Income Tax (Benefit) Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Computed expected income tax expense (benefit)	$ 3,413	$ (3,845)
Permanent Differences	172	0
Net effect of state income taxes	520	(223)
Foreign subsidiary dividend inclusions	447	1,208
Foreign tax rate differential	(224)	281
Change in valuation allowance	(1,424)	(7,538)
CARES Act NOL Carryback	(343)	(6,816)
Stock-based compensation shortfalls	(244)	296
Return to Provision	247	0
Change in Rate	(373)	0
Credits	(403)	0
Adjustments to State Attributes	1,561	0
Gain on PPP Loan Forgiveness	(2,122)	0
Other Adjustments, net	61	22
Income tax expense (benefit) for the period	$ 1,288	$ (16,615)

Note I - Income Taxes - Income

Note I - Income Taxes - Income Tax (Benefit) (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Income (loss) from operations	$ 1,288	$ (16,615)
Stockholders’ deficit	0	0
Total	$ 1,288	$ (16,615)

Note I - Income Taxes - Signifi

Note I - Income Taxes - Significant Portions of the Deferred Tax Assets and Deferred Tax Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Deferred compensation and retirement plan	$ 13,135	$ 16,541
Accrued expenses not deductible until paid	181	237
Lease liability	5,873	6,346
Employee stock-based compensation	385	440
Accrued payroll not deductible until paid	96	108
Accounts receivable, net	59	53
Investment in foreign subsidiaries, outside basis difference	1,019	1,124
Goodwill	473	581
Interest Expense limitations	1,267	1,530
Other, net	452	440
Foreign net operating loss carryforwards	1,631	1,771
State net operating loss carryforwards	3,475	4,763
Foreign tax credit carryforwards	3,841	3,653
Federal net operating loss carryforwards	0	0
Research & Development Tax Credit Carryforward	215	0
Total gross deferred tax assets	32,102	37,587
Less valuation allowances	(25,894)	(30,841)	$ (38,379)
Net deferred tax assets	6,208	6,746
Property, plant and equipment	(897)	(625)
Right-of-use asset	(5,006)	(5,583)
Prepaid Expenses	(305)	(318)
Other, net	0	(220)
Total gross deferred tax liabilities	(6,208)	(6,746)
Net deferred tax assets (liabilities)	$ 0	$ 0

Note I - Income Taxes - Reconci

Note I - Income Taxes - Reconciliation of Deferred Tax Valuation Allowance (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Balance	$ 30,841	$ 38,379
Deferred Income Tax Expense	(1,460)	(7,534)
Return to Provision Impact	(297)	12
Other Comprehensive Income	(3,190)	(16)
Balance	$ 25,894	$ 30,841

Note J - Earnings Per Share (De

Note J - Earnings Per Share (Details Textual) - shares	9 Months Ended	12 Months Ended
	Sep. 30, 2021	Dec. 31, 2021	Dec. 31, 2020
Share-based Payment Arrangement, Option [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount (in shares)		46,380	31,906
Unvested Shares [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount (in shares)		29,983	536,189
Convertible Preferred Stock [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount (in shares)		1,000,000	1,000,000
Series A Preferred Stock [Member]
Preferred Stock, Dividend Rate, Percentage	5.00%	5.00%

Note J - Earnings Per Share - R

Note J - Earnings Per Share - Reconciliations of Basic and Diluted EPS (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Net income (loss)	$ 14,971	$ (1,694)
Less: Preferred stock dividends	496	496
Less: Earnings attributable to participating securities	1,858	0
Income (loss) attributable to common stockholders	12,617	(2,190)
Add back: Allocation of earnings to participating securities	1,858	0
Less: Re-allocation of earnings to participating securities considering potentially dilutive securities	(1,766)	0
Numerator for diluted EPS	$ 12,709	$ (2,190)
Basic (in shares)	6,802	6,469
Diluted (in shares)	7,209	6,469
Basic (in dollars per share)	$ 1.85	$ (0.34)
Diluted (in dollars per share)	$ 1.76	$ (0.34)

Note K - Comprehensive Income_3

Note K - Comprehensive Income (Loss) - Changes in Accumulated Other Comprehensive Loss by Component (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020
Balance	$ (53,123)	$ (49,683)
Total other comprehensive income (loss), net of tax	12,283	(2,477)
Balance	(24,715)	(53,123)
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]
Balance	(68,544)	(63,887)
Other comprehensive income, net of tax, before reclassifications	0	0
Amounts reclassified from accumulated other comprehensive loss, net of tax	14,150	(4,657)
Total other comprehensive income (loss), net of tax	14,150	(4,657)
Balance	(54,394)	(68,544)
Accumulated Foreign Currency Adjustment Attributable to Parent [Member]
Balance	2,933	753
Other comprehensive income, net of tax, before reclassifications	(1,867)	2,180
Amounts reclassified from accumulated other comprehensive loss, net of tax	0	0
Total other comprehensive income (loss), net of tax	(1,867)	2,180
Balance	1,066	2,933
AOCI Attributable to Parent [Member]
Balance	(65,611)	(63,134)
Other comprehensive income, net of tax, before reclassifications	(1,867)	2,180
Amounts reclassified from accumulated other comprehensive loss, net of tax	14,150	(4,657)
Total other comprehensive income (loss), net of tax	12,283	(2,477)
Balance	$ (53,328)	$ (65,611)

Note L - Litigation and Conti_2

Note L - Litigation and Contingencies (Details Textual) $ in Thousands	Dec. 31, 2021USD ($)
Estimated Litigation Liability	$ 0

Note N - Restructuring Activi_3

Note N - Restructuring Activities (Details Textual) $ in Thousands	12 Months Ended
	Dec. 31, 2021USD ($)	Dec. 31, 2020USD ($)ft²	Dec. 31, 2019USD ($)
Restructuring Charges, Total	$ 6,359	$ 9,374	$ 11,800
Restructuring and Related Cost, Expected Cost, Total	27,600
Employee Severance [Member]
Restructuring Charges, Total	2,482	2,495
Lease Impairment and Termination Charges [Member]
Restructuring Charges, Total	868	2,974
Facility Closing [Member]
Restructuring Charges, Total	2,976	2,884
Capital Losses from Asset Disposal [Member]
Restructuring Charges, Total	33	1,327
Adjustment to Contract Termination Fee [Member]
Restructuring Charges, Total	$ 0	$ (306)
Facility in Kansas City [Member]
Area of Real Estate Property (Square Foot) | ft²		400,000

Note N - Restructuring Activi_4

Note N - Restructuring Activities - Restructuring Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Restructuring expense	$ 6,359	$ 9,374	$ 11,800
Adjustment to Contract Termination Fee [Member]
Restructuring expense	0	(306)
Employee Severance [Member]
Restructuring expense	2,482	2,495
Lease Impairment and Termination Charges [Member]
Restructuring expense	868	2,974
Capital Losses from Asset Disposal [Member]
Restructuring expense	33	1,327
Facility Closing [Member]
Restructuring expense	2,976	2,884
Facility, Asset Impairment and Other Expense [Member]
Restructuring expense	$ 3,877	$ 7,185

Note N - Restructuring Activi_5

Note N - Restructuring Activities - Changes in Liabilities (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2021USD ($)
Beginning balance:	$ 553
Additions	2,480
Payments	(2,295)
Ending balance:	738
Employee Severance [Member]
Beginning balance:	549
Additions	2,478
Payments	(2,289)
Ending balance:	738
Facility, Asset Impairment and Other Expense [Member]
Beginning balance:	4
Additions	2
Payments	(6)
Ending balance:	$ 0

Note O - Segment Reporting (Det

Note O - Segment Reporting (Details Textual)	12 Months Ended
	Dec. 31, 2021
Number of Operating Segments	3

Note O - Segment Reporting - Fi

Note O - Segment Reporting - Financial Information by Segment (Details) - USD ($) $ in Thousands		12 Months Ended
		Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Revenues		$ 194,596	$ 176,900
Segment operating expense		178,039	174,487
Restructuring expense		6,359	9,374	$ 11,800
Contribution margin		10,198	(6,961)
Overhead Allocation		0	0
EBITDA		10,198	(6,961)
Depreciation		2,559	3,615
Operating income (loss)		7,639	(10,576)
Intersegment Eliminations [Member]
Revenues		0	0
Segment operating expense		0	0
Restructuring expense		6,359	9,374
Contribution margin		(6,359)	(9,374)
Overhead Allocation		0	0
EBITDA		(6,359)	(9,374)
Depreciation		0	0
Operating income (loss)		(6,359)	(9,374)
Corporate, Non-Segment [Member]
Revenues		0	0
Segment operating expense		20,922	21,018
Restructuring expense		0	0
Contribution margin		(20,922)	(21,018)
Overhead Allocation		(10,499)	(12,374)
EBITDA		(10,423)	(8,644)
Depreciation		462	615
Operating income (loss)		(10,885)	(9,259)
Marketing Services [Member] | Operating Segments [Member]
Revenues		56,388	57,093
Segment operating expense		44,251	46,492
Restructuring expense		0	0
Contribution margin		12,137	10,601
Overhead Allocation		4,424	5,043
EBITDA		7,713	5,558
Depreciation		530	603
Operating income (loss)		7,183	4,955
Customer Care [Member] | Operating Segments [Member]
Revenues		74,691	58,668
Segment operating expense		59,200	48,298
Restructuring expense		0	0
Contribution margin		15,491	10,370
Overhead Allocation		2,922	3,483
EBITDA		12,569	6,887
Depreciation		849	1,097
Operating income (loss)		11,720	5,790
Fulfillment and Logistics Services [Member] | Operating Segments [Member]
Revenues	[1]	63,517	61,139
Segment operating expense	[1]	53,666	58,679
Restructuring expense	[1]	0	0
Contribution margin	[1]	9,851	2,460
Overhead Allocation	[1]	3,153	3,848
EBITDA	[1]	6,698	(1,388)
Depreciation	[1]	718	1,300
Operating income (loss)	[1]	$ 5,980	$ (2,688)
[1]	Operating expense in this segment includes $0.8 million favorable litigation settlement as well as the related legal expenses.