Equity Activity - Reclassifications and Taxes (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended |
Jun. 30, 2023 | Jun. 30, 2022 | Jun. 30, 2023 | Jun. 30, 2022 |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | $ 6,974 | $ 7,246 | $ 13,717 | $ 14,107 | |
SG&A expense | 4,900 | 4,855 | 9,754 | 9,452 | |
Other (income) and expense | (261) | (81) | (506) | 166 | |
Interest expense | 423 | 297 | 790 | 607 | |
Provision for income taxes | 419 | 257 | 543 | 218 | |
Net (income) loss | (1,583) | (1,392) | (2,511) | (2,125) | [1] |
Services | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 5,294 | 5,399 | 10,604 | 10,747 | |
Sales | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 1,587 | 1,750 | 2,910 | 3,165 | |
Financing | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 93 | 96 | 203 | 194 | |
Cost of services | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 5,294 | 5,399 | 10,604 | 10,747 | |
Cost of sales | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 1,587 | 1,750 | 2,910 | 3,165 | |
Cost of financing | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 93 | 96 | 203 | 194 | |
SG&A expense | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
SG&A expense | 4,900 | 4,855 | 9,754 | 9,452 | |
Other (income) and expense | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Other (income) and expense | (261) | (81) | (506) | 166 | |
Interest expense | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Interest expense | 423 | 297 | 790 | 607 | |
Accumulated Other Comprehensive Income/(Loss) | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Other Comprehensive Income (Loss), before Tax | 381 | 897 | 289 | 1,885 | |
Other comprehensive income/(loss), Tax (Expense)/Benefit | (101) | (534) | (48) | (819) | |
Other comprehensive income/(loss) | 280 | 363 | 241 | 1,066 | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | | | 167 | 366 | |
Reclassification/amortization, Net of Tax Amount | | | 74 | 699 | |
Accumulated Foreign Currency Adjustment Attributable to Parent | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Other Comprehensive Income (Loss), before Tax | 116 | 213 | 29 | 655 | |
Other comprehensive income/(loss), Tax (Expense)/Benefit | (34) | (347) | 22 | (483) | |
Other comprehensive income/(loss) | 82 | (134) | 52 | 172 | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | | | 52 | 172 | |
AOCI, Accumulated Gain (Loss), Debt Securities, Available-for-Sale, Parent | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Other Comprehensive Income (Loss), before Tax | (17) | 0 | (1) | (1) | |
Other comprehensive income/(loss), Tax (Expense)/Benefit | 4 | 0 | 0 | 0 | |
Other comprehensive income/(loss) | (12) | 0 | (1) | 0 | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | (17) | 0 | (1) | (1) | |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | 4 | 0 | 0 | 0 | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | (12) | 0 | (1) | 0 | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Other Comprehensive Income (Loss), before Tax | 148 | 217 | (3) | 276 | |
Other comprehensive income/(loss), Tax (Expense)/Benefit | (40) | (56) | (1) | (71) | |
Other comprehensive income/(loss) | 109 | 161 | (4) | 205 | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | 178 | 200 | 149 | 260 | |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | (48) | (53) | (41) | (69) | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | 130 | 147 | 107 | 191 | |
Reclassification/amortization, Net of Tax Amount | | | (112) | 14 | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
SG&A expense | (1) | (14) | (10) | (20) | |
Other (income) and expense | (55) | 38 | (181) | 45 | |
Interest expense | 22 | 22 | 42 | 43 | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Services | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 3 | (13) | 5 | (28) | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Sales | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | (2) | (23) | (17) | (35) | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Financing | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Cost | 4 | 6 | 9 | 12 | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Cost of services | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Provision for income taxes | (1) | 3 | (1) | 7 | |
Net (income) loss | 2 | (10) | 4 | (21) | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Cost of sales | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Provision for income taxes | 1 | 7 | 5 | 10 | |
Net (income) loss | (1) | (17) | (12) | (25) | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Cost of financing | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Provision for income taxes | (1) | (2) | (2) | (3) | |
Net (income) loss | 3 | 5 | 7 | 9 | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | SG&A expense | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Provision for income taxes | 0 | 4 | 3 | 5 | |
Net (income) loss | 0 | (10) | (7) | (14) | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Other (income) and expense | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Provision for income taxes | 14 | (10) | 45 | (11) | |
Net (income) loss | (41) | 29 | (135) | 34 | |
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent | Reclassification out of Accumulated Other Comprehensive Income | Interest expense | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Provision for income taxes | (5) | (6) | (11) | (11) | |
Net (income) loss | 16 | 16 | 32 | 32 | |
Accumulated Defined Benefit Plans Adjustment Attributable to Parent | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Other Comprehensive Income (Loss), before Tax | 134 | 468 | 263 | 954 | |
Other comprehensive income/(loss), Tax (Expense)/Benefit | (31) | (132) | (69) | (266) | |
Other comprehensive income/(loss) | 102 | 336 | 194 | 689 | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | | | 9 | 3 | |
Reclassification/amortization, Net of Tax Amount | | | 185 | 686 | |
Accumulated Defined Benefit Plans Adjustment, Net Prior Service Attributable to Parent | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | 0 | 0 | 0 | (5) | |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | 0 | 0 | 1 | 5 | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | 0 | 0 | 1 | 0 | |
Reclassification/amortization, Before Tax Amount | (2) | 6 | (4) | 13 | |
Reclassification/amortization, Tax (Expense)/Benefit | 1 | (2) | 1 | (3) | |
Reclassification/amortization, Net of Tax Amount | (2) | 5 | (3) | 10 | |
Accumulated Defined Benefit Plans Adjustment, Net Gain (Loss) Attributable to Parent | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | 0 | 1 | 2 | 10 | |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | 7 | (3) | 7 | (7) | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | 7 | (2) | 8 | 3 | |
Reclassification/amortization, Before Tax Amount | 130 | 450 | 261 | 917 | |
Reclassification/amortization, Tax (Expense)/Benefit | (38) | (125) | (76) | (256) | |
Reclassification/amortization, Net of Tax Amount | 92 | 325 | 185 | 662 | |
Retirement-Related Benefit Plans, Curtailments and Settlements | | | | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | | | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | 6 | 11 | 5 | 19 | |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | (1) | (3) | (1) | (5) | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | $ 5 | $ 8 | $ 4 | $ 14 | |
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[1]Includes immaterial cash flows from discontinued operations. |