Equity Activity - Reclassifications and Taxes (Details) - USD ($) $ in Millions | 3 Months Ended |
Mar. 31, 2023 | Mar. 31, 2022 |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | $ 6,743 | $ 6,862 |
SG&A expense | 4,853 | 4,597 |
Other (income) and expense | (245) | 246 |
Interest expense | 367 | 311 |
Provision for/(benefit from) income taxes | 124 | (39) |
Net (income) loss | (927) | (733) |
Other comprehensive income/(loss) | (40) | 703 |
Services | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 5,310 | 5,349 |
Sales | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 1,322 | 1,415 |
Financing. | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 110 | 98 |
Cost of services | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 5,310 | 5,349 |
Cost of sales | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 1,322 | 1,415 |
Cost of financing | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 110 | 98 |
SG&A expense | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
SG&A expense | 4,853 | 4,597 |
Other (income) and expenses | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Other (income) and expense | (245) | 246 |
Interest expense. | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Interest expense | 367 | 311 |
Accumulated Other Comprehensive Income/(Loss) | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | (39) | 355 |
Reclassification/amortization, Net of Tax Amount | 0 | 348 |
Other comprehensive income/(loss), Before Tax Amount | (93) | 987 |
Other comprehensive income/(loss), Tax (Expense)/Benefit | 53 | (285) |
Other comprehensive income/(loss) | (40) | 703 |
Foreign Currency Translation Adjustments | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | (30) | 306 |
Other comprehensive income/(loss), Before Tax Amount | (87) | 442 |
Other comprehensive income/(loss), Tax (Expense)/Benefit | 56 | (136) |
Other comprehensive income/(loss) | (30) | 306 |
Net Unrealized Gains/(Losses) on Available-For-Sale Securities | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | 15 | 0 |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | (4) | 0 |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | 11 | 0 |
Other comprehensive income/(loss), Before Tax Amount | 15 | 0 |
Other comprehensive income/(loss), Tax (Expense)/Benefit | (4) | 0 |
Other comprehensive income/(loss) | 11 | 0 |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | (29) | 60 |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | 6 | (16) |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | (23) | 44 |
Reclassification/amortization, Net of Tax Amount | (90) | 0 |
Other comprehensive income/(loss), Before Tax Amount | (151) | 59 |
Other comprehensive income/(loss), Tax (Expense)/Benefit | 38 | (15) |
Other comprehensive income/(loss) | (113) | 44 |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
SG&A expense | (10) | (6) |
Other (income) and expense | (126) | 7 |
Interest expense | 21 | 21 |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Services | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 2 | (15) |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Sales | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | (14) | (12) |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Financing. | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Cost | 5 | 5 |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Cost of services | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Provision for/(benefit from) income taxes | 0 | 4 |
Net (income) loss | 2 | (11) |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Cost of sales | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Provision for/(benefit from) income taxes | 4 | 4 |
Net (income) loss | (10) | (9) |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Cost of financing | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Provision for/(benefit from) income taxes | (1) | (1) |
Net (income) loss | 4 | 4 |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | SG&A expense | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Provision for/(benefit from) income taxes | 3 | 2 |
Net (income) loss | (7) | (4) |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Other (income) and expenses | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Provision for/(benefit from) income taxes | 32 | (2) |
Net (income) loss | (94) | 5 |
Net Unrealized Gains/(Losses) on Cash Flow Hedges | Reclassifications | Interest expense. | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Provision for/(benefit from) income taxes | (5) | (5) |
Net (income) loss | 16 | 15 |
Net Change Retirement-Related Benefit Plans | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | 2 | 5 |
Reclassification/amortization, Net of Tax Amount | 90 | 348 |
Other comprehensive income/(loss), Before Tax Amount | 130 | 486 |
Other comprehensive income/(loss), Tax (Expense)/Benefit | (38) | (134) |
Other comprehensive income/(loss) | 92 | 352 |
Retirement-Related Benefit Plans, Prior Service Costs/(Credits) | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | | (5) |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | 1 | 5 |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | 1 | 0 |
Reclassification/amortization, Before Tax Amount | (2) | 7 |
Reclassification/amortization, Tax (Expense)/Benefit | 1 | (2) |
Reclassification/amortization, Net of Tax Amount | (2) | 5 |
Retirement-Related Benefit Plans, Net Gains/(Losses) | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | 2 | 9 |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | 0 | (4) |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | 2 | 5 |
Reclassification/amortization, Before Tax Amount | 131 | 468 |
Reclassification/amortization, Tax (Expense)/Benefit | (38) | (131) |
Reclassification/amortization, Net of Tax Amount | 93 | 337 |
Retirement-Related Benefit Plans, Curtailments and Settlements | | |
Reclassifications and Taxes Related to Items of Other Comprehensive Income | | |
Unrealized gains/(losses) arising during the period, Before Tax Amount | (1) | 8 |
Unrealized gains/(losses) arising during the period, Tax (Expense)/Benefit | 0 | (2) |
Unrealized gains/(losses) arising during the period, Net of Tax Amount | $ (1) | $ 6 |