Insurance Liabilities | 12. Insurance Liabilities LIABILITY FOR UNPAID LOSSES AND LOSS ADJUSTMENT EXPENSES (LOSS RESERVES) Loss reserves represent the accumulation of estimates of unpaid claims, including estimates for claims incurred but not reported and loss adjustment expenses, less applicable discount. We regularly review and update the methods used to determine loss reserve estimates. Any adjustments resulting from this review are reflected currently in pre-tax income, except to the extent such adjustment impacts a deferred gain under a retroactive reinsurance agreement, in which case the ceded portion would be amortized into pre-tax income in subsequent periods. Because these estimates are subject to the outcome of future events, changes in estimates are common given that loss trends vary and time is often required for changes in trends to be recognized and confirmed. Reserve changes that increase previous estimates of ultimate cost are referred to as unfavorable or adverse development or reserve strengthening. Reserve changes that decrease previous estimates of ultimate cost are referred to as favorable development or reserve releases. Our gross loss reserves before reinsurance and discount are net of contractual deductible recoverable amounts due from policyholders of approximately $12.5 billion and $12.1 billion at March 31, 2024 and December 31, 2023, respectively. These recoverable amounts are related to certain policies with high deductibles (in excess of high dollar amounts retained by the insured through self-insured retentions, deductibles, retrospective programs, or captive arrangements, each referred to generically as “deductibles”), primarily for U.S. Commercial casualty business. With respect to the deductible portion of the claim, we manage and pay the entire claim on behalf of the insured and are reimbursed by the insured for the deductible portion of the claim. Thus, these recoverable amounts represent a credit exposure to us. At March 31, 2024 and December 31, 2023 we held collateral of approximately $8.8 billion and $8.7 billion, respectively, for these deductible recoverable amounts, consisting primarily of letters of credit and funded trust agreements. Allowance for credit losses for the unsecured portion of these recoverable amounts was $14 million at both March 31, 2024 and December 31, 2023. The following table presents the rollforward of activity in loss reserves: Three Months Ended March 31, (in millions) 2024 2023 Liability for unpaid loss and loss adjustment expenses, beginning of year $ 70,393 $ 75,167 Reinsurance recoverable (30,289) (32,102) Net Liability for unpaid loss and loss adjustment expenses, beginning of year 40,104 43,065 Losses and loss adjustment expenses incurred: Current year 3,365 3,784 Prior years, excluding discount and amortization of deferred gain — (27) Prior years, discount charge (benefit) 106 94 Prior years, amortization of deferred gain on retroactive reinsurance (a) (32) (60) Total losses and loss adjustment expenses incurred 3,439 3,791 Losses and loss adjustment expenses paid: Current year (286) (289) Prior years (2,857) (3,549) Total losses and loss adjustment expenses paid (3,143) (3,838) Other changes: Foreign exchange effect (496) 397 Retroactive reinsurance adjustment (net of discount) (b) (8) 12 Reclassified to held for sale, net of reinsurance recoverables (c) (5) — Total other changes (509) 409 Liability for unpaid loss and loss adjustment expenses, end of period: Net liability for unpaid losses and loss adjustment expenses 39,891 43,427 Reinsurance recoverable 30,169 32,366 Total $ 70,060 $ 75,793 (a) Includes $5 million and $7 million for the retroactive reinsurance agreement with National Indemnity Company (NICO), a subsidiary of Berkshire Hathaway Inc. (Berkshire), covering U.S. asbestos exposures for the three months ended March 31, 2024 and 2023, respectively. (b) Includes benefit (charge) from change in discount on retroactive reinsurance in the amount of $55 million and $70 million for the three months ended March 31, 2024 and 2023, respectively. (c) Represents change in loss reserves included in Liabilities held for sale. For additional information, see Note 4 . On January 20, 2017, we entered into an adverse development reinsurance agreement with NICO, under which we transferred to NICO 80 percent of the reserve risk on substantially all of our U.S. commercial long-tail exposures for accident years 2015 and prior. Under this agreement, we ceded to NICO 80 percent of the paid losses on subject business paid on or after January 1, 2016 in excess of $25 billion of net paid losses, up to an aggregate limit of $25 billion. At NICO’s 80 percent share, NICO’s limit of liability under the contract is $20 billion. We account for this transaction as retroactive reinsurance. We paid total consideration, including interest, of $10.2 billion. The consideration was placed into a collateral trust account as security for NICO’s claim payment obligations, and Berkshire has provided a parental guarantee to secure the obligations of NICO under the agreement. Prior Year Development During the three months ended March 31, 2024, we did not recognize any prior year loss reserve development excluding discount and amortization of deferred gain. During the three months ended March 31, 2023, we recognized favorable prior year loss reserve development of $27 million excluding discount and amortization of deferred gain. The development in this period was primarily driven by favorable development on U.S. Workers' Compensation and Other product lines, partially offset by unfavorable development on prior year catastrophes. Discounting of Loss Reserves At March 31, 2024 and December 31, 2023, the loss reserves reflect a net loss reserve discount of $1.2 billion and $1.2 billion, respectively, including tabular and non-tabular calculations based upon the following assumptions: • The non-tabular workers’ compensation discount is calculated separately for companies domiciled in New York, Pennsylvania and Delaware, and follows the statutory regulations (prescribed or permitted) for each state. – For New York companies, the discount is based on a 5 percent interest rate and the companies’ own payout patterns. – The Pennsylvania and Delaware regulators approved use of a consistent benchmark discount rate and spread (U.S. Treasury rate plus a liquidity premium) to all of our workers’ compensation reserves in our Pennsylvania domiciled and Delaware domiciled companies, as well as our use of updated payout patterns specific to our primary and excess workers compensation portfolios. In 2020, the regulators also approved that the discount rate will be updated on an annual basis. • The tabular workers’ compensation discount is calculated based on the mortality rate used in the 2007 U.S. Life table and interest rates prescribed or permitted by each state (i.e. New York is based on 5 percent interest rate and Pennsylvania and Delaware are based on U.S. Treasury rate plus a liquidity premium). In the case that applying this tabular discount factor to our nominal reserves produces a tabular discount that is greater than the indemnity portion of our case reserves, the tabular discount is capped at our estimate of the indemnity portion of our cases reserves (45 percent). The discount for asbestos reserves has been fully accreted. At March 31, 2024 and December 31, 2023, the discount consists of $293 million and $294 million of tabular discount, respectively, and $919 million and $939 million of non-tabular discount for workers’ compensation, respectively. During the three months ended March 31, 2024 and 2023, the benefit / (charge) from changes in discount of $(76) million and $(64) million, respectively, were recorded as part of Policyholder benefits and losses incurred in the Condensed Consolidated Statements of Income (Loss). The following table presents the components of the loss reserve discount discussed above: (in millions) March 31, 2024 December 31, 2023 U.S. workers' compensation $ 2,261 $ 2,337 Retroactive reinsurance (1,049) (1,104) Total reserve discount (a)(b) $ 1,212 $ 1,233 (a) Excludes $194 million and $196 million of discount related to certain long-tail liabilities in the UK at March 31, 2024 and December 31, 2023, respectively. (b) Includes gross discount of $680 million and $687 million, which was 100 percent ceded to Fortitude Re at March 31, 2024 and December 31, 2023, respectively. The following table presents the net loss reserve discount benefit (charge): Three Months Ended March 31, (in millions) 2024 2023 Current accident year $ 30 $ 30 Accretion and other adjustments to prior year discount (106) (94) Net reserve discount benefit (charge) (76) (64) Change in discount on loss reserves ceded under retroactive reinsurance 55 70 Net change in total reserve discount* $ (21) $ 6 * Excludes $(2) million and $4 million of discount related to certain long-tail liabilities in the UK for the three months ended March 31, 2024 and 2023, respectively. Amortization of Deferred Gain on Retroactive Reinsurance Amortization of the deferred gain on retroactive reinsurance includes $27 million and $53 million related to the adverse development reinsurance cover with NICO for the three months ended March 31, 2024 and 2023, respectively. Amounts recognized reflect the amortization of the initial deferred gain at inception, as amended for subsequent changes in the deferred gain due to changes in subject reserves. FUTURE POLICY BENEFITS Future policy benefits primarily include reserves for traditional life and annuity payout contracts, which represent an estimate of the present value of future benefits less the present value of future net premiums. Included in Future policy benefits are liabilities for annuities issued in structured settlement arrangements whereby a claimant receives life contingent payments over their lifetime. Also included are pension risk transfer arrangements whereby an upfront premium is received in exchange for guaranteed retirement benefits. All payments under these arrangements are fixed and determinable with respect to their amounts and dates. Structured settlement or other annuitization elections (e.g., certain single premium immediate annuities) that do not involve life contingent payments, but rather payments for a stated period are included in Policyholder contract deposits. For traditional and limited pay long-duration products, benefit reserves are accrued and benefit expense is recognized using a net premium ratio methodology for each annual cohort of business. The following tables present the balances and changes in the liability for future policy benefits and a reconciliation of the net liability for future policy benefits to the liability for future policy benefits in the Condensed Consolidated Balance Sheets: Three Months Ended March 31, 2024 General Individual Group Life Institutional Other (f) Total (in millions, except for liability durations) Present value of expected net premiums Balance, beginning of year $ 1,702 $ — $ — $ 8,379 $ — $ 973 $ 11,054 Effect of changes in discount rate assumptions (AOCI) 339 — — 1,482 — 44 1,865 Reclassified to Liabilities held for sale — — — 4,287 — — 4,287 Beginning balance at original discount rate 2,041 — — 14,148 — 1,017 17,206 Effect of actual variances from expected experience (2) — — (13) — — (15) Adjusted beginning of year balance 2,039 — — 14,135 — 1,017 17,191 Issuances 31 — — 353 — — 384 Interest accrual 11 — — 117 — 11 139 Net premium collected (138) — — (381) — (29) (548) Foreign exchange impact (91) — — (46) — — (137) Other — — — (4) — — (4) Ending balance at original discount rate 1,852 — — 14,174 — 999 17,025 Effect of changes in discount rate assumptions (AOCI) (283) — — (1,621) — (57) (1,961) Reclassified to Liabilities held for sale — — — (4,247) — — (4,247) Balance, end of period $ 1,569 $ — $ — $ 8,306 $ — $ 942 $ 10,817 Present value of expected future policy benefits Balance, beginning of year $ 2,149 $ 1,353 $ 217 $ 17,531 $ 18,482 $ 20,654 $ 60,386 Effect of changes in discount rate assumptions (AOCI) 441 132 (3) 2,745 1,906 437 5,658 Reclassified to Liabilities held for sale — — — 5,119 — — 5,119 Beginning balance at original discount rate 2,590 1,485 214 25,395 20,388 21,091 71,163 Effect of actual variances from expected experience (a) (2) (6) (1) (7) — (9) (25) Adjusted beginning of year balance 2,588 1,479 213 25,388 20,388 21,082 71,138 Issuances 32 34 5 350 1,726 2 2,149 Interest accrual 13 16 3 236 217 252 737 Benefit payments (141) (33) (7) (458) (283) (370) (1,292) Foreign exchange impact (119) — — (61) (82) — (262) Other — — — (3) — (3) (6) Ending balance at original discount rate 2,373 1,496 214 25,452 21,966 20,963 72,464 Effect of changes in discount rate assumptions (AOCI) (374) (153) — (3,149) (2,347) (959) (6,982) Reclassified to Liabilities held for sale — — — (5,078) — — (5,078) Balance, end of period $ 1,999 $ 1,343 $ 214 $ 17,225 $ 19,619 $ 20,004 $ 60,404 Net liability for future policy benefits, end of period $ 430 $ 1,343 $ 214 $ 8,919 $ 19,619 $ 19,062 $ 49,587 Liability for future policy benefits for certain participating contracts 1,302 Liability for universal life policies with secondary guarantees and similar features (b) 3,972 Deferred profit liability 2,553 Other reconciling items (c) 1,571 Future policy benefits for life and accident and health insurance contracts 58,985 Less: Reinsurance recoverable (22,898) Net liability for future policy benefits after reinsurance recoverable $ 36,087 Weighted average liability duration of the liability for future policy benefits (d)(e) 9.1 7.7 6.7 12.6 12.2 11.2 Three Months Ended March 31, 2023 General Individual Group Life Institutional Other (f) Total (in millions, except for liability durations) Present value of expected net premiums Balance, beginning of year $ 1,929 $ — $ — $ 11,654 $ — $ 991 $ 14,574 Effect of changes in discount rate assumptions (AOCI) 262 — — 1,872 — 66 2,200 Beginning balance at original discount rate 2,191 — — 13,526 — 1,057 16,774 Effect of actual variances from expected experience (10) 1 — 12 — 3 6 Adjusted beginning of year balance 2,181 1 — 13,538 — 1,060 16,780 Issuances 36 6 — 322 — — 364 Interest accrual 11 — — 106 — 12 129 Net premium collected (57) (7) — (352) — (30) (446) Foreign exchange impact (8) — — 96 — — 88 Other — — — 3 — — 3 Ending balance at original discount rate 2,163 — — 13,713 — 1,042 16,918 Effect of changes in discount rate assumptions (AOCI) (353) — — (1,648) — (48) (2,049) Balance, end of period $ 1,810 $ — $ — $ 12,065 $ — $ 994 $ 14,869 Present value of expected future policy benefits Balance, beginning of year $ 2,380 $ 1,223 $ 211 $ 21,179 $ 12,464 $ 20,429 $ 57,886 Effect of changes in discount rate assumptions (AOCI) 362 167 2 3,424 2,634 1,083 7,672 Beginning balance at original discount rate 2,742 1,390 213 24,603 15,098 21,512 65,558 Effect of actual variances from expected experience (a) (2) (3) (1) 26 (5) — 15 Adjusted beginning of year balance 2,740 1,387 212 24,629 15,093 21,512 65,573 Issuances 36 70 2 318 1,450 3 1,879 Interest accrual 13 12 3 224 139 257 648 Benefit payments (60) (32) (7) (476) (228) (379) (1,182) Foreign exchange impact (10) — — 277 125 — 392 Other — — — 1 — (3) (2) Ending balance at original discount rate 2,719 1,437 210 24,973 16,579 21,390 67,308 Effect of changes in discount rate assumptions (AOCI) (457) (141) 3 (3,081) (2,302) (492) (6,470) Balance, end of period $ 2,262 $ 1,296 $ 213 $ 21,892 $ 14,277 $ 20,898 $ 60,838 Net liability for future policy benefits, end of period $ 452 $ 1,296 $ 213 $ 9,827 $ 14,277 $ 19,904 $ 45,969 Liability for future policy benefits for certain participating contracts 1,340 Liability for universal life policies with secondary guarantees and similar features (b) 3,512 Deferred profit liability 2,396 Other reconciling items (c) 1,629 Future policy benefits for life and accident and health insurance contracts 54,846 Less: Reinsurance recoverable (24,266) Net liability for future policy benefits after reinsurance recoverable $ 30,580 Weighted average liability duration of the liability for future policy benefits (d) 10.0 7.7 7.1 12.4 11.5 11.6 (a) Effect of changes in cash flow assumptions and variances from actual experience are partially offset by changes in the deferred profit liability. (b) Additional details can be found in the table that presents the balances and changes in the liability for universal life policies with secondary guarantees and similar features. (c) Other reconciling items primarily include the Accident and Health as well as Group Benefits (short-duration) contracts. (d) The weighted average liability durations are calculated as the modified duration using projected future net liability cash flows that are aggregated at the segment level, utilizing the segment level weighted average interest rates and current discount rate, which can be found in the table below. (e) Includes balances that were reclassified to Liabilities held for sale in the Condensed Consolidated Balance sheets. For additional information, see Note 4. (f) Represents Life and Retirement legacy insurance lines ceded to Fortitude Re. For the three months ended March 31, 2024 and 2023 in the traditional and term life insurance block, capping of net premium ratios at 100 percent caused a (credit)/charge to net income of $(1) million and $7 million, respectively. The discount rate was updated based on market observable information. Relative to the prior period, the increase in upper-medium-grade fixed income yields resulted in a decrease in the liability for future policy benefits. The following table presents the amount of undiscounted expected future benefit payments and undiscounted and discounted expected gross premiums for future policy benefits for nonparticipating contracts: Three Months Ended March 31, (in millions) 2024 2023 General Insurance (a) Undiscounted expected future benefits and expense $ 2,911 $ 3,350 Undiscounted expected future gross premiums 4,002 4,616 Individual Retirement Undiscounted expected future benefits and expense $ 2,156 $ 2,048 Undiscounted expected future gross premiums — — Group Retirement Undiscounted expected future benefits and expense $ 309 $ 317 Undiscounted expected future gross premiums — — Life Insurance (b) Undiscounted expected future benefits and expense $ 40,741 $ 39,028 Undiscounted expected future gross premiums 30,656 28,964 Institutional Markets Undiscounted expected future benefits and expense $ 42,519 $ 29,029 Undiscounted expected future gross premiums — — Other (c) Undiscounted expected future benefits and expense $ 42,701 $ 44,148 Undiscounted expected future gross premiums 2,106 2,225 (a) General Insurance discounted expected future gross premiums (at current discount rate) for the three months ended March 31, 2024 were $2.9 billion. (b) Includes balances reclassified to Liabilities held for sale at March 31, 2024. Life Insurance discounted expected future gross premiums (at current discount rate) for the three months ended March 31, 2024 were $20.0 billion. (c) Represents Life and Retirement legacy insurance lines ceded to Fortitude Re. Other discounted expected future gross premiums (at current discount rate) for the three months ended March 31, 2024 were $1.4 billion. The following table presents the amount of revenue and interest recognized in the Condensed Consolidated Statements of Income (Loss) for future policy benefits for nonparticipating contracts: Three Months Ended March 31, Gross Premiums Interest Accretion (in millions) 2024 2023 2024 2023 General Insurance $ 110 $ 95 $ 2 $ 1 Individual Retirement 39 75 16 12 Group Retirement 5 6 3 3 Life Insurance 618 575 119 118 Institutional Markets 1,805 1,581 217 139 Other* 52 54 241 245 Total $ 2,629 $ 2,386 $ 598 $ 518 * Represents Life and Retirement legacy insurance lines ceded to Fortitude Re. The following table presents the weighted-average interest rate for future policy benefits for nonparticipating contracts: Three Months Ended March 31, 2024 General Individual Group Life Insurance (a) Institutional Other (b) Weighted-average interest rate, original discount rate 1.84 % 3.79 % 5.13 % 4.12 % 4.25 % 4.86 % Weighted-average interest rate, current discount rate 3.70 % 5.27 % 5.24 % 5.28 % 5.19 % 5.32 % Three Months Ended March 31, 2023 Weighted-average interest rate, original discount rate 1.78 % 3.65 % 5.19 % 4.11 % 3.76 % 4.88 % Weighted-average interest rate, current discount rate 3.64 % 5.33 % 4.91 % 5.08 % 5.04 % 5.10 % (a) Weighted-average interest rates for Life Insurance include balances that have been reclassified to Liabilities held-for-sale at March 31, 2024. (b) Represents Life and Retirement legacy insurance lines ceded to Fortitude Re. The weighted average interest rates are calculated using projected future net liability cash flows that are aggregated to the segment level, and are represented as an annual rate. Additional Liabilities: For universal-life type products, insurance benefits in excess of the account balance are generally recognized as expenses in the period incurred unless the design of the product is such that future charges are insufficient to cover the benefits, in which case an “additional liability” is accrued over the life of the contract. These additional liabilities are included in Future policy benefits for life and accident and health insurance contracts in the Condensed Consolidated Balance Sheets. Our additional liabilities primarily consist of universal life policies with secondary guarantees and these additional liabilities are recognized in addition to the Policyholder account balances. For universal life policies with secondary guarantees, as well as other universal life policies for which profits followed by losses are expected at contract inception, a liability is recognized based on a benefit ratio of (a) the present value of total expected payments, in excess of the account value, over the life of the contract, divided by (b) the present value of total expected assessments over the life of the contract. For universal life policies without secondary guarantees, for which profits followed by losses are first expected after contract inception, we establish a liability, in addition to policyholder account balances, so that expected future losses are recognized in proportion to the emergence of profits in the earlier (profitable) years. Universal life account balances are reported within Policyholder contract deposits, while these additional liabilities are reported within the liability for future policy benefits in the Condensed Consolidated Balance Sheets. These additional liabilities are also adjusted to reflect the effect of unrealized gains or losses on fixed maturity securities available for sale on accumulated assessments, with related changes recognized through OCI. The policyholder behavior assumptions for these liabilities include mortality, lapses and premium persistency. The capital market assumptions used for the liability for universal life secondary guarantees include discount rates and net earned rates. The following table presents the balances and changes in the liability for universal life policies with secondary guarantees and similar features: Three Months Ended March 31, 2024 2023 (in millions, except duration of liability) Life Other (b) Total Life Other (b) Total Balance, beginning of year $ 3,731 $ 55 $ 3,786 $ 3,300 $ 55 $ 3,355 Effect of changes in experience 109 (1) 108 74 (1) 73 Adjusted beginning balance 3,840 54 3,894 3,374 54 3,428 Assessments 145 — 145 179 — 179 Excess benefits paid (232) — (232) (238) — (238) Interest accrual 38 1 39 28 1 29 Other — — — (5) — (5) Changes related to unrealized appreciation (depreciation) of investments 126 — 126 119 — 119 Balance, end of period 3,917 55 3,972 3,457 55 3,512 Less: Reinsurance recoverable (172) (55) (227) (192) — (192) Balance, end of period, net of Reinsurance recoverable $ 3,745 $ — $ 3,745 $ 3,265 $ 55 $ 3,320 Weighted average duration of liability (a) 25.3 9.1 26.4 9.4 (a) The weighted average duration of liabilities is calculated as the modified duration using projected future net liability cash flows that are aggregated at the segment level, utilizing the segment level weighted average interest rates, which can be found in the table below. (b) Represents Life and Retirement legacy insurance lines ceded to Fortitude Re. The following table presents the amount of revenue and interest recognized in the Condensed Consolidated Statements of Income (Loss) for the liability for universal life policies with secondary guarantees and similar features: Three Months Ended March 31, Gross Assessments Interest Accretion (in millions) 2024 2023 2024 2023 Life Insurance $ 248 $ 299 $ 38 $ 28 Other* 10 10 1 1 Total $ 258 $ 309 $ 39 $ 29 * Represents Life and Retirement legacy insurance lines ceded to Fortitude Re. The following table presents the calculation of weighted average interest rate for the liability for universal life policies with secondary guarantees and similar features: Three Months Ended March 31, 2024 2023 Life Insurance Other* Life Insurance Other* Weighted-average interest rate 3.92 % 4.20 % 3.76 % 4.24 % * Represents Life and Retirement legacy insurance lines ceded to Fortitude Re. The weighted average interest rates are calculated using projected future net liability cash flows that are aggregated to the segment level, and are represented as an annual rate. The following table presents details concerning our universal life policies with secondary guarantees and similar features: Three Months Ended March 31, (dollars in millions) 2024 2023 Account value $ 3,773 $ 3,556 Net amount at risk $ 73,092 $ 70,014 Average attained age of contract holders 53 53 POLICYHOLDER CONTRACT The liability for Policyholder contract deposits is primarily recorded at accumulated value (deposits received and net transfers from separate accounts, plus accrued interest credited, less withdrawals and assessed fees). Deposits collected on investment-oriented products are not reflected as revenues. They are recorded directly to Policyholder contract deposits upon receipt. Amounts assessed against the contract holders for mortality, administrative, and other services are included as Policy fees in revenues. In addition to liabilities for universal life, fixed annuities, fixed options within variable annuities, annuities without life contingencies, funding agreements and GICs, policyholder contract deposits also include our liability for (i) index features accounted for as embedded derivatives at fair value, (ii) annuities issued in a structured settlement arrangement with no life contingency and (iii) certain contracts we have elected to account for at fair value. Changes in the fair value of the embedded derivatives related to policy index features and the fair value of derivatives hedging these liabilities are recognized in realized gains and losses. For additional information on index credits accounted for as embedded derivatives, see Note 5. Under a funding agreement-backed notes issuance program, an unaffiliated, non-consolidated statutory trust issues medium-term notes to investors, which are secured by funding agreements issued to the trust by one of our Life and Retirement companies through our Institutional Markets business. The following table presents the balances and changes in Policyholder contract deposits account balances (a) : Three Months Ended March 31, 2024 Individual Group Life Institutional Other (d) Total (in millions, except for average crediting rate) Policyholder contract deposits account balance, beginning of year $ 94,896 $ 41,299 $ 10,231 $ 13,649 $ 3,333 $ 163,408 Deposits 4,878 1,349 407 798 11 7,443 Policy charges (186) (122) (377) (17) (15) (717) Surrenders and withdrawals (4,600) (2,466) (73) (31) (21) (7,191) Benefit payments (761) (494) (79) (181) (79) (1,594) Net transfers from (to) separate account 1,248 1,024 5 (27) — 2,250 Interest credited 816 303 121 157 40 1,437 Other (3) 2 6 (11) 3 (3) Policyholder contract deposits account balance, end of period 96,288 40,895 10,241 14,337 3,272 165,033 Other reconciling items (b) (1,225) (192) 134 33 (85) (1,335) Policyholder contract deposits $ 95,063 $ 40,703 $ 10,375 $ 14,370 $ 3,187 $ 163,698 Weighted average crediting rate 2.86 % 3.05 % 4.39 % 4.59 % 4.98 % Cash surrender value (c) $ 89,795 $ 39,746 $ 9,042 $ 2,585 $ 1,696 $ 142,864 Three Months Ended March 31, 2023 Individual Group Life Institutional Other (d) Total (in millions, except for average crediting rate) Policyholder contract deposits account balance, beginning of year $ 89,554 $ 43,395 $ 10,224 $ 11,734 $ 3,587 $ 158,494 Deposits 4,864 1,326 414 595 11 7,210 Policy charges (244) (110) (384) (17) (16) (771) Surrenders and withdrawals (3,171) (2,016) (56) (403) (20) (5,666) Benefit payments (1,036) (557) (49) (167) (88) (1,897) Net transfers from (to) separate account 728 592 (1) 443 — 1,762 Interest credited 377 270 88 105 43 883 Other (2) 3 (16) 4 (1) (12) Policyholder contract deposits account balance, end of period 91,070 42,903 10,220 12,294 3,516 160,003 Other reconciling items (b) (1,889) (279) 116 74 (129) (2,107) Policyholder contract deposits $ 89,181 $ 42,624 $ 10,336 $ 12,368 $ 3,387 $ 157,896 Weighted average crediting rate 2.52 % 2.78 % 4.24 % 3.55 % 4.95 % Cash surrender value (c) $ 84,906 $ 41,361 $ 8,874 $ 2,545 $ 1,781 $ 139,467 (a) Transactions between the general account and the separate account are presented in this table on a gross basis (e.g., a policyholder's funds are initially deposited into the general account and then simultaneously transferred to the separate account), thus, did not impact the ending balance of policyholder contract deposits. (b) Includes MRBs that are bifurcated and reported separately, net of embedded derivatives recorded in Policyholder contract deposits. Other also includes amounts related to Other Operations of $(85) million and $(129) million at March 31, 2024 and 2023, respectively. (c) Cash surrender value is related to the portion of policyholder contract deposits that have a defined cash surrender value (e.g. GICs, do not have a cash surrender value). (d) Primarily represents Life and Retirement legacy insurance lines ceded to Fortitude Re. For information related to net amount at risk, see Note 13. The following table presents Policyholder contract deposits account balance by range of guaranteed minimum crediting rates and the related range of difference, in basis points, between rates being credited to policyholders and the respective guaranteed minimums: March 31, 2024 At 1 Basis Point - More than 50 Total (in millions, except percentage of total) Individual Retirement Range of Guaranteed Minimum Credited Rate <=1% $ 6,251 $ 1,917 $ 28,202 $ 36,370 > 1% - 2% 3,556 21 1,490 5,067 > 2% - 3% 7,653 11 1,407 9,071 > 3% - 4% 6,342 36 5 6,383 > 4% - 5% 424 — 4 428 > 5% 32 — 3 35 Total $ 24,258 $ 1,985 $ 31,111 $ 57,354 Group Retirement Range of Guaranteed Minimum Credited Rate <=1% $ 2,133 $ 1,895 $ 7,672 $ 11,700 > 1% - 2% 3,597 1,126 670 5,393 > 2% - 3% 11,686 215 110 12,011 > 3% - 4% 603 — — 603 > 4% - 5% 6,579 — — 6,579 > 5% 141 — — 141 Total $ 24,739 $ 3,236 $ 8,452 $ 36,427 Life Insurance Range of Guaranteed Minimum Credited Rate <=1% $ — $ — $ — $ — > 1% - 2% — 110 365 475 > 2% - 3% 9 1,072 856 1,937 > 3% - 4% 1,190 482 7 1,679 > 4% - 5% 2,820 — — 2,820 > 5% 214 — — 214 Total $ 4,233 $ 1,664 $ 1,228 $ 7,125 Total* $ 53,230 $ 6,885 $ 40,791 $ 100,906 Percentage of total 53 % 7 % 40 % 100 % March 31, 2023 At 1 Basis Point - More than 50 Total (in millions, except percentage of total) Individual Retirement Range of Guaranteed Minimum Credited Rate <=1% $ 7,776 $ 2,562 $ 23,263 $ 33,601 > 1% - 2% 3,994 24 2,163 6,181 > 2% - 3% 9,155 1 390 9,546 > 3% - 4% 7,359 40 6 7,405 > 4% - 5% 452 — 4 456 > 5% 32 — 4 36 Total $ 28,768 $ 2,627 $ 25,830 $ 57,225 Group Retirement Range of Guaranteed Minimum Credited Rate <=1% $ 2,063 $ 2,713 $ 6,049 $ 10,825 > 1% - 2% 5,005 908 353 6,266 > 2% - 3% 13,561 40 — 13,601 > 3% - 4% 658 — — 658 > 4% - 5% 6,821 — — 6,821 > 5% 153 — — 153 Total $ 28,261 $ 3,661 $ 6,402 $ 38,324 Life Insurance Range of Guaranteed Minimum Credited Rate <=1% $ — $ — $ — $ — > 1% - 2% — 131 349 480 > 2% - 3% 28 862 1,079 1,969 > 3% - 4% 1,417 118 198 1,733 > 4% - 5% 2,946 — — 2,946 > 5% 222 — — 222 Total $ 4,613 $ 1,111 $ 1,626 $ 7,350 Total* $ 61,642 $ 7,399 $ 33,858 $ 102,899 Percentage of total 60 % 7 % 33 % 100 % * Excludes policyholder contract deposits account balances that are not subject to guaranteed minimum crediting rate |