Revenue | Revenue - Net sales consists primarily of revenue, net of sales tax, associated with contracts with customers for the sale of goods and services in amounts that reflect consideration the Company is entitled to in exchange for those goods and services. The following table presents the Company’s sources of revenue: (In millions) Three Months Ended Nine Months Ended October 30, 2020 November 1, 2019 October 30, 2020 November 1, 2019 Products $ 21,342 $ 16,379 $ 66,724 $ 53,259 Services 552 545 1,459 1,690 Other 415 464 1,103 1,172 Net sales $ 22,309 $ 17,388 $ 69,286 $ 56,121 A provision for anticipated merchandise returns is provided through a reduction of sales and cost of sales in the period that the related sales are recorded. The merchandise return reserve is presented on a gross basis, with a separate asset and liability included in the consolidated balance sheets. Anticipated sales returns reflected in other current liabilities were $281 million at October 30, 2020, $227 million at November 1, 2019, and $194 million at January 31, 2020. The associated right of return assets reflected in other current assets were $180 million at October 30, 2020, $148 million at November 1, 2019, and $129 million at January 31, 2020. Deferred revenue - retail The deferred revenues associated with amounts received for which customers have not taken possession of the merchandise or for which installation has not yet been completed were $1.2 billion at October 30, 2020, $778 million at November 1, 2019, and $685 million at January 31, 2020. The majority of revenue for goods and services is recognized in the quarter following revenue deferral. Deferred revenue - stored-value cards The deferred revenues associated with outstanding stored-value cards (gift cards and returned merchandise credits) were $439 million, $444 million, and $534 million at October 30, 2020, November 1, 2019, and January 31, 2020, respectively, and these amounts are included in deferred revenue on the consolidated balance sheets. Amounts recognized as breakage were insignificant for the three and nine months ended October 30, 2020, and November 1, 2019. Deferred revenue - extended protection plans The deferred revenues from separately priced extended protection plans were $1.0 billion, $875 million, and $894 million at October 30, 2020, November 1, 2019, and January 31, 2020, respectively. Revenue recognized into sales were $106 million and $314 million for the three and nine months ended October 30, 2020, respectively, and $103 million and $303 million for the three and nine months ended November 1, 2019, respectively. Incremental direct acquisition costs associated with the sale of extended protection plans for contracts greater than one year are also deferred and recognized as expense on a straight-line basis over the respective contract term and were insignificant at October 30, 2020, and November 1, 2019. The liability for extended protection plan claims incurred is included in other current liabilities on the consolidated balance sheets and was not material in any of the periods presented. Expenses for claims are recognized in cost of sales when incurred and totaled $43 million and $121 million for the three and nine months ended October 30, 2020, respectively, and $45 million and $141 million for the three and nine months ended November 1, 2019, respectively. Disaggregation of Revenues The following table presents the Company’s net sales disaggregated by merchandise division: Three Months Ended Nine Months Ended October 30, 2020 November 1, 2019 October 30, 2020 November 1, 2019 (In millions) Net Sales % Net Sales % Net Sales % Net Sales % Home Décor 1 $ 8,168 36.6 % $ 6,490 37.3 % $ 23,855 34.4 % $ 19,929 35.5 % Building Products 2 7,587 34.0 5,794 33.3 21,527 31.1 17,405 31.0 Hardlines 3 6,013 27.0 4,551 26.2 22,466 32.4 17,235 30.7 Other 541 2.4 553 3.2 1,438 2.1 1,552 2.8 Total $ 22,309 100.0 % $ 17,388 100.0 % $ 69,286 100.0 % $ 56,121 100.0 % Note: Merchandise division net sales for the prior period have been reclassified to conform to the current period presentation. 1 Home Décor includes the following product categories: Appliances, Décor, Flooring, Kitchens & Bath, and Paint 2 Building Products includes the following product categories: Building Materials, Electrical, Lighting, Lumber, Millwork, and Rough Plumbing 3 Hardlines includes the following product categories: Hardware, Lawn & Garden, Seasonal & Outdoor Living, and Tools The following table presents the Company’s net sales disaggregated by geographical area: (In millions) Three Months Ended Nine Months Ended October 30, 2020 November 1, 2019 October 30, 2020 November 1, 2019 United States $ 20,832 $ 16,131 $ 65,153 $ 52,225 International 1,477 1,257 4,133 3,896 Net Sales $ 22,309 $ 17,388 $ 69,286 $ 56,121 |