National Research (NRC) 10-Q 8 May 15 2015 Q1 Quarterly report Financial data

Document_And_Entity_Informatio

Document And Entity Information	3 Months Ended
	Mar. 31, 2015	Apr. 30, 2015
Entity Registrant Name	National Research Corporation
Entity Central Index Key	70487
Current Fiscal Year End Date	-19
Entity Filer Category	Accelerated Filer
Entity Current Reporting Status	Yes
Entity Voluntary Filers	No
Entity Well-known Seasoned Issuer	No
Document Type	10-Q
Document Period End Date	31-Mar-15
Document Fiscal Year Focus	2015
Document Fiscal Period Focus	Q1
Amendment Flag	FALSE
Common Class B [Member]
Entity Common Stock, Shares Outstanding (in shares)		3,502,644
Common Class A [Member]
Entity Common Stock, Shares Outstanding (in shares)		20,939,430

Condensed_Consolidated_Balance

Condensed Consolidated Balance Sheets (Unaudited) (USD $)	Mar. 31, 2015	Dec. 31, 2014
Current assets:
Cash and cash equivalents	$37,010,000	$40,042,000
Trade accounts receivable, less allowance for doubtful accounts of $203 and $201 in 2015 and 2014, respectively	11,804,000	8,116,000
Unbilled revenue	1,322,000	1,169,000
Prepaid expenses	1,956,000	1,418,000
Income tax receivable	604,000	1,100,000
Deferred income taxes	241,000	349,000
Other current assets	234,000	994,000
Total current assets	53,171,000	53,188,000
Property and equipment, net	11,604,000	12,143,000
Intangible assets, net	5,194,000	5,456,000
Goodwill	58,280,000	58,489,000
Other	203,000	234,000
Total assets	128,452,000	129,510,000
Current liabilities:
Current portion of notes payable	2,346,000	2,328,000
Accounts payable	721,000	830,000
Accrued wages, bonus and profit sharing	4,023,000	4,365,000
Accrued expenses	4,900,000	5,047,000
Current portion of capital lease obligations	121,000	151,000
Income taxes payable		110,000
Deferred revenue	15,483,000	15,095,000
Total current liabilities	27,594,000	27,926,000
Notes payable, net of current portion	5,146,000	5,740,000
Deferred income taxes	7,271,000	7,432,000
Deferred revenue	63,000	123,000
Other long term liabilities	535,000	541,000
Total liabilities	40,609,000	41,762,000
Shareholders’ equity:
Preferred stock, $0.01 par value; authorized 2,000,000 shares, none issued	0	0
Additional paid-in capital	45,370,000	44,864,000
Retained earnings	74,649,000	73,686,000
Accumulated other comprehensive loss	-1,827,000	-773,000
Treasury stock, at cost; 4,598,626 Class A shares, 759,643 Class B shares in 2015 and 4,581,376 Class A shares, 757,024 Class B shares in 2014	-30,378,000	-30,058,000
Total shareholders’ equity	87,843,000	87,748,000
Total liabilities and shareholders’ equity	128,452,000	129,510,000
Common Class A [Member]
Shareholders’ equity:
Common stock, value	25,000	25,000
Common Class B [Member]
Shareholders’ equity:
Common stock, value	$4,000	$4,000

Condensed_Consolidated_Balance1

Condensed Consolidated Balance Sheets (Unaudited) (Parentheticals) (USD $)	Mar. 31, 2015	Dec. 31, 2014
In Thousands, except Share data, unless otherwise specified
Allowance for doubtful accounts	$203	$201
Preferred stock, par value (in dollars per share)	$0.01	$0.01
Preferred stock, shares authorized (in shares)	2,000,000	2,000,000
Preferred stock, shares issued (in shares)	0	0
Common Class A [Member]
Common Stock, Par Value (in dollars per share)	$0.00	$0.00
Common Stock, Shares Authorized (in shares)	60,000,000	60,000,000
Common Stock, Shares Issued (in shares)	25,538,056	25,475,662
Common Stock, Shares Outstanding (in shares)	20,939,430	20,894,286
Treasury stock, Shares (in shares)	4,598,626	4,581,376
Common Class B [Member]
Common Stock, Par Value (in dollars per share)	$0.00	$0.00
Common Stock, Shares Authorized (in shares)	80,000,000	80,000,000
Common Stock, Shares Issued (in shares)	4,262,287	4,251,889
Common Stock, Shares Outstanding (in shares)	3,502,644	3,494,865
Treasury stock, Shares (in shares)	759,643	757,024

Condensed_Consolidated_Stateme

Condensed Consolidated Statements of Income (Unaudited) (USD $)	3 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Mar. 31, 2015	Mar. 31, 2014
Revenue	$26,270	$26,030
Operating expenses:
Direct	11,799	10,329
Selling, general and administrative	7,627	6,366
Depreciation and amortization	1,015	935
Total operating expenses	20,441	17,630
Operating income	5,829	8,400
Other income (expense):
Interest income	17	17
Interest expense	-63	-81
Other, net	-1	7
Total other expense	-47	-57
Income before income taxes	5,782	8,343
Provision for income taxes	2,302	2,890
Net income	3,480	5,453
Common Class A [Member]
Other income (expense):
Net income	1,738	2,722
Basic Earnings Per Share:
Basic Earnings Per Share (in dollars per share)	$0.08	$0.13
Numerator for net income per share - diluted:
Diluted Earnings Per Share (in dollars per share)	$0.08	$0.13
Dividends Per Share of Common Stock:
Dividends Per Share of Common Stock (in dollars per share)	$0.06
Weighted average shares and share equivalents outstanding:
Weighted average shares and share equivalents outstanding - basic (in shares)	20,792	20,742
Denominator for diluted earnings per share b adjusted weighted average shares (in shares)	21,033	21,134
Common Class B [Member]
Other income (expense):
Net income	$1,742	$2,731
Basic Earnings Per Share:
Basic Earnings Per Share (in dollars per share)	$0.50	$0.79
Numerator for net income per share - diluted:
Diluted Earnings Per Share (in dollars per share)	$0.49	$0.77
Dividends Per Share of Common Stock:
Dividends Per Share of Common Stock (in dollars per share)	$0.36
Weighted average shares and share equivalents outstanding:
Weighted average shares and share equivalents outstanding - basic (in shares)	3,478	3,469
Denominator for diluted earnings per share b adjusted weighted average shares (in shares)	3,524	3,541

Condensed_Consolidated_Stateme1

Condensed Consolidated Statements of Comprehensive Income (Unaudited) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2015	Mar. 31, 2014
Net income	$3,480	$5,453
Other comprehensive loss:
Foreign currency translation adjustment	-1,054	-405
Other comprehensive loss	-1,054	-405
Comprehensive Income	$2,426	$5,048

Condensed_Consolidated_Stateme2

Condensed Consolidated Statements of Cash Flows (Unaudited) (USD $)	3 Months Ended
	Mar. 31, 2015	Mar. 31, 2014
Cash flows from operating activities:
Net income	$3,480,000	$5,453,000
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	1,015,000	935,000
Deferred income taxes	-63,000	96,000
Reserve for uncertain tax positions	13,000
Write-off of purchase option	657,000
Non-cash share-based compensation expense (benefit)	184,000	-112,000
Tax benefit from exercise of stock options	14,000	72,000
Net changes in assets and liabilities:
Trade accounts receivable	-3,838,000	-1,075,000
Unbilled revenue	-177,000	-3,000
Prepaid expenses and other	-374,000	-481,000
Accounts payable	-141,000	43,000
Accrued expenses, wages, bonuses and profit sharing	67,000	-632,000
Income taxes receivable and payable	378,000	31,000
Deferred revenue	363,000	836,000
Net cash provided by operating activities	1,578,000	5,163,000
Cash flows from investing activities:
Purchases of property and equipment	-757,000	-605,000
Net cash used in investing activities	-757,000	-605,000
Cash flows from financing activities:
Payments on notes payable	-576,000	-558,000
Payments on capital lease obligations	-50,000	-29,000
Proceeds from exercise of stock options		408,000
Common stock withheld from vested restricted shares for payroll tax withholdings	-92,000	-309,000
Excess tax benefit from share-based compensation	94,000	528,000
Payment of dividends on common stock	-2,511,000
Net cash provided by (used in) financing activities	-3,135,000	40,000
Effect of exchange rate changes on cash	-718,000	-237,000
Increase (decrease) in cash and cash equivalents	-3,032,000	4,361,000
Cash and cash equivalents at beginning of period	40,042,000	22,092,000
Cash and cash equivalents at end of period	37,010,000	26,453,000
Supplemental disclosure of cash paid for:
Interest, net of capitalized amounts	59,000	76,000
Income taxes	$1,893,000	$2,219,000

Note_1_Basis_of_Consolidation_

Note 1 - Basis of Consolidation and Presentation	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Organization, Consolidation and Presentation of Financial Statements Disclosure and Significant Accounting Policies [Text Block]	1	BASIS OF CONSOLIDATION AND PRESENTATION
	The Company is a leading provider of analytics and insights that facilitate revenue growth, patient, employee and customer retention and patient engagement for healthcare providers, payers and other healthcare organizations in the United States and Canada.
	During the quarter ended March 31, 2015, the Company changed its operating segments from three to seven to reflect a change in corporate reporting structure to the Company’s Chief Executive Officer and chief operating decision maker. The Company’s seven operating segments are aggregated into one reporting segment because they have similar economic characteristics and meet the other aggregation criteria from the Financial Accounting Standards Board (“FASB”) guidance on segment disclosure.  The seven operating segments are Experience, The Governance Institute, Market Insights, Reputation, Predictive Analytics, National Research Corporation Canada and Customer-Connect LLC (“Connect”), each of which offer a portfolio of solutions to address specific market needs around growth, retention, engagement and thought leadership for healthcare organizations.
	The condensed consolidated balance sheet of the Company at December 31, 2014, was derived from the Company’s audited consolidated balance sheet as of that date. All other financial statements contained herein are unaudited and, in the opinion of management, include all adjustments (consisting only of normal recurring adjustments) the Company considers necessary for a fair presentation of financial position, results of operations and cash flows in accordance with accounting principles generally accepted in the United States.
	Information and footnote disclosures included in financial statements prepared in accordance with accounting principles generally accepted in the United States have been condensed or omitted. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto that are included in the Company’s Form 10-K for the year ended December 31, 2014, filed with the Securities and Exchange Commission (the “SEC”) on March 4, 2015.
	The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.
	The condensed consolidated financial statements include the accounts of the Company, its wholly-owned subsidiary, National Research Corporation Canada, and the accounts of a variable interest entity, Connect, for which NRC has been deemed the primary beneficiary. All significant intercompany transactions and balances have been eliminated.
	The functional currency of the Company’s foreign subsidiary, National Research Corporation Canada, is the subsidiary’s local currency. The Company translates the assets and liabilities of its foreign subsidiary at the period-end rate of exchange and its foreign subsidiary’s income statement balances at the average rate prevailing during the period. The Company records the resulting translation adjustment in accumulated other comprehensive loss, a component of shareholders’ equity. Since the undistributed earnings of the Company’s foreign subsidiary are considered to be indefinitely reinvested, no taxes were provided for on currency translation adjustments arising from converting the investment denominated in a foreign currency to U.S. dollars. Gains and losses related to transactions denominated in a currency other than the subsidiary’s local currency and short-term intercompany accounts are included in other income (expense) in the condensed consolidated statements of income.
	Fair Value Measurements
	The Company’s valuation techniques are based on maximizing observable inputs and minimizing the use of unobservable inputs when measuring fair value. Observable inputs reflect readily obtainable data from independent sources, while unobservable inputs reflect the Company’s market assumptions. The inputs are then classified into the following hierarchy: (1) Level 1 Inputs—quoted prices in active markets for identical assets and liabilities; (2) Level 2 Inputs—observable market-based inputs other than Level 1 inputs, such as quoted prices for similar assets or liabilities in active markets, quoted prices for similar or identical assets or liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data; and (3) Level 3 Inputs—unobservable inputs.
	The following details the Company’s financial assets and liabilities within the fair value hierarchy at
	March 31, 2015, and December 31, 2014:
	Fair Values Measured on a Recurring Basis
			Level 1		Level 2		Level 3		Total
			(In thousands)
	As of March 31, 2015
	Money Market Funds		$	8,140	$	--	$	--	$	8,140
	Commercial Paper			27,921		--		--		27,921
	Total		$	36,061	$	--	$	--	$	36,061
	As of December 31, 2014
	Money Market Funds		$	9,442	$	--	$	--	$	9,442
	Commercial Paper			29,686		--		--		29,686
	Total		$	39,128	$	--	$	--	$	39,128
	The Company’s long-term debt is recorded at historical cost. The following are the carrying amounts and estimated fair values, using a Level 2 discounted cash flow analysis based primarily on estimated current rates available for debt of the same remaining duration and adjusted for nonperformance and credit risk:
			31-Mar-15		31-Dec-14
			(In thousands)
	Total carrying amounts of long-term debt		$	7,492	$	8,068
	Estimated fair value of long-term debt		$	7,465	$	7,997
	The Company believes that the carrying amounts of trade accounts receivable, accounts payable and accrued expenses approximate their fair value due to the short maturity of those instruments. Other current assets were reduced by $657,000 for the write-off the option for a potential acquisition due to (1) an extension on the option that decreased the probability of the exercise and (2) changes to the terms of the arrangement that decreased the value of the option. All non-financial assets that are not recognized or disclosed at fair value in the financial statements on a recurring basis, which includes goodwill and non-financial long-lived assets, are measured at fair value in certain circumstances (for example, when there is evidence of impairment). As of March 31, 2015, and December 31, 2014, there was no indication of impairment related to the Company’s non-financial assets.
	In connection with the January 1, 2015 revision to NRC’s operating segments, the composition of one reporting unit was divided and realigned to the new operating segments. Goodwill for this reporting unit was reassigned using the relative fair value approach. A goodwill impairment test was performed immediately before and after the reorganization of the reporting structure to determine whether the reorganization masked a goodwill impairment charge. The estimated fair value of each reporting unit was calculated using a discounted cash flow methodology. The discounted cash flows are based on the Company’s strategic plans and best estimates of revenue growth and operating profit by each reporting unit. This analysis requires the exercise of significant judgment, including the identification of reporting units and assumptions about appropriate discount rates, perpetual growth rates, and the amount and timing of expected future cash flows. The analysis concluded that the estimated fair value of each reporting unit sufficiently exceeded the carrying value and thus no further evaluation of impairment was necessary.

Note_2_Variable_Interest_Entit

Note 2 - Variable Interest Entity	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Variable Interest Entity Disclosure [Text Block]	2	VARIABLE INTEREST ENTITY
	Connect was formed in June 2013 to develop and commercialize the Connect programs. Connect programs provide healthcare organizations the technology to engage patients through real-time identification and management of individual patient needs, preferences, risks, and experiences.  The platform ensures that organizations have access to a longitudinal view of the patient to more effectively manage patient engagement across the continuum of care. NRC has a 49% ownership interest in Connect. NG Customer-Connect, LLC holds 25% interest, and the remaining 26% is held by Illuminate Health, LLC. NRC has agreed to lease certain employees to Connect. In return for a fee, Connect services the Company’s discharge call program clients. NRC has made capital contributions of $2.8 million to Connect, and will make additional capital contributions for up to $1.3 million on an as-needed basis as determined by the Board of Directors of Connect. Profits and losses are allocated under the hypothetical liquidation at book value approach.
	NRC is deemed the primary beneficiary of Connect. An entity is considered the primary beneficiary of a variable interest entity if it has both the power to direct the activities of the variable interest entity that most significantly impact the variable interest entity’s economic performance and an obligation to absorb losses or the right to receive benefits that could potentially be significant to the variable interest entity. Connect is thinly capitalized and relies on NRC advances and reimbursements to fund its operations. Together, NRC and NRC associates hold a majority of the voting rights on Connect’s board of directors and has the ability to direct the majority of Connect’s operations.
	NRC has a future obligation to purchase the other equity units in Connect when certain targeted events have been achieved. If, at any time, there is at least $12.5 million of annual recurring contract value, including the NRC contracts being serviced, and the members have approved a financial statement showing a pro forma minimum 35% EBITDA margin for revenue on a going-forward basis, then within 90 days thereafter NRC is required to purchase from the other members, and the other members shall be required to sell to NRC, all of their equity units not owned by NRC. As of March 31, 2015, the price at which NG Customer Connect, LLC and Illuminate Health LLC had the obligation to sell their equity units to NRC was $0.
	The Company’s condensed consolidated financial statements reflect Connect’s net operating losses of $289,000 and $331,000 for three-month periods ended March 31, 2015 and 2014, respectively. Connect’s assets and liabilities were $539,000 and $353,000 as of March 31, 2015, and $784,000 and $309,000 as of December 31, 2014, respectively.

Note_3_Income_Taxes

Note 3 - Income Taxes	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Income Tax Disclosure [Text Block]	3	INCOME TAXES
	The effective tax rate for the three-month period ended March 31, 2015 increased to 39.8% compared to 34.6% for the same period in 2014. This increase was primarily due to a capital loss valuation allowance recorded in three-month period ended March 31, 2015 due to thewrite-off the option for a potential acquisition partner that was not exercised on March 31, 2015. The option was extended until June 30, 2015 decreasing the probability of the exercise, and certain terms were changed in the arrangement causing a decrease in the value of the option.
	The unrecognized tax benefit as of March 31, 2015, was $371,000, excluding interest of $9,000 and penalties of $7,000. Of this amount, $210,000, represents the net unrecognized tax benefits that, if recognized, would favorably impact the effective income tax rate. The remaining $161,000 at March 31, 2015 would have no impact on the effective tax rate, if recognized.   The Company accrues interest and penalties related to uncertain tax position in the statements of income as income tax expense.

Note_4_Notes_Payable

Note 4 - Notes Payable	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Debt Disclosure [Text Block]	4	NOTES PAYABLE
	The Company’s term note is payable in 60 monthly installments of $212,468. Borrowings under the term note bears interest at an annual rate of 3.12%. The outstanding balance of the term note at March 31, 2015 was $7.5 million.
	The Company also has a revolving credit note that was renewed in June 2014 to extend the term to June 30, 2015.
	The maximum aggregate amount available under the revolving credit note is $6.5 million, subject to a borrowing base equal to 75.0% of the Company’s eligible accounts receivable. Borrowings under the revolving credit note bear interest at a variable annual rate, with three rate options at the discretion of management as follows: (1) 2.5% plus the daily reset one-month London Interbank Offered Rate (“LIBOR”) or (2) 2.2% plus the one-, two- or three- month LIBOR rate, or (3) the bank’s one-, two, three, six, or twelve month Money Market Loan Rate. As of March 31, 2015 the revolving credit note did not have a balance. According to the borrowing base requirements, the Company had the capacity to borrow $6.5 million as of March 31, 2015.
	The term note and revolving credit note are secured by certain of the Company’s assets, including the Company’s land, building, trade accounts receivable and intangible assets. The term note and revolving credit note contain various restrictions and covenants applicable to the Company, including requirements that the Company maintain certain financial ratios at prescribed levels and restrictions on the ability of the Company to consolidate or merge, create liens, incur additional indebtedness or dispose of assets. As of March 31, 2015, the Company was in compliance with its financial covenants.

Note_5_Sharebased_Compensation

Note 5 - Share-based Compensation	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Disclosure of Compensation Related Costs, Share-based Payments [Text Block]	5	SHARE-BASED COMPENSATION
	The Company measures and recognizes compensation expense for all share-based payments based on the grant-date fair value of those awards. All of the Company’s existing stock option awards and unvested stock awards have been determined to be equity-classified awards.
	The Company’s 2001 Equity Incentive Plan provides for the granting of stock options, stock appreciation rights, restricted stock, performance shares and other share-based awards and benefits up to an aggregate of 1,800,000 class A and 300,000 class B shares of the Company’s common stock. Stock options granted may be either nonqualified or incentive stock options. Stock options vest over one to five years following the date of grant and option terms are generally five to ten years following the date of grant.
	The Company’s 2004 Non-Employee Director Stock Plan (the “2004 Director Plan”) is a nonqualified plan that provides for the granting of options with respect to 1,650,000 class A and 275,000 class B shares of the Company’s common stock. The 2004 Director Plan provides for grants of nonqualified stock options to each director of the Company who is not employed by the Company. On the date of each annual meeting of shareholders of the Company, options to purchase 36,000 class A shares and 6,000 class B shares of the Company’s common stock are granted to directors that are re-elected or retained as a director at such meeting. Stock options vest one year following the date of grant and option terms are generally ten years following the date of grant, or three years in the case of termination of the outside director’s service.
	The Company’s 2006 Equity Incentive Plan provides for the granting of stock options, stock appreciation rights, restricted stock, performance shares and other share-based awards and benefits up to an aggregate of 1,800,000 class A and 300,000 class B shares of the Company’s common stock. Stock options granted may be either incentive stock options or nonqualified stock options. Vesting terms vary with each grant and option terms are generally five to ten years following the date of grant.
	The Company granted options to purchase 81,306 shares of the Company’s class A common stock and 13,551 shares of the class B common stock during the three-month period ended March 31, 2015. The Company granted options to purchase 24,166 shares of class A common stock and 2,217 shares of class B common stock during the three-month period ended March 31, 2014. Options to purchase shares of common stock were granted with exercise prices equal to the fair value of the common stock on the date of grant. The fair value of the stock options granted was estimated using a Black-Scholes valuation model with the following assumptions:
			2015						2014
			Class A			Class B			Class A			Class B
	Expected dividend yield at date of grant			2.57	%		5.72	%		1.47	%		4.87	%
	Expected stock price volatility			34.87	%		33.94	%		32.03	%		32.65	%
	Risk-free interest rate			1.78	%		1.78	%		2.37	%		2.37	%
	Expected life of options (in years)			7			7			7			7
	The risk-free interest rate assumptions were based on the U.S. Treasury yield curve in effect at the time of the grant. The expected volatility was based on historical monthly price changes of the Company’s common stock based on the expected life of the options at the date of grant. The expected life of options is the average number of years the Company estimates that options will be outstanding. The Company considers groups of associates that have similar historical exercise behavior separately for valuation purposes.
	The following table summarizes stock option activity under the Company’s 2001 and 2006 Equity Incentive Plans and the 2004 Director Plan for the three months ended March 31, 2015:
			Number of			Weighted			Weighted			Aggregate
			Options			Average			Average			Intrinsic
						Exercise			Remaining Contractual			Value
						Price			Terms (Years)			(In
												thousands)
	Class A
	Outstanding at December 31, 2014			1,324,520		$	11.07
	Granted			81,306		$	13.17
	Exercised			(25,983	)	$	6.3					$	178
	Forfeited			(56,105	)	$	13.12
	Outstanding at March 31, 2015			1,323,738		$	11.21			6.22		$	4,740
	Exercisable at March 31, 2015			879,990		$	10.24			5.25		$	4,019
	Class B
	Outstanding at December 31, 2014			213,470		$	24.32
	Granted			13,551		$	35.48
	Exercised			(4,330	)	$	14.82					$	89
	Forfeited			(9,018	)	$	27.61
	Outstanding at March 31, 2015			213,673		$	25.09			6.27		$	1,821
	Exercisable at March 31, 2015			140,663		$	20.89			5.3		$	1,517
	The following table summarizes information regarding unvested stock granted to associates under the 2006 Equity Incentive Plan for the three months ended March 31, 2015:
			Class A			Class A			Class B			Class B
			Shares			Weighted			Shares			Weighted
			Outstanding			Average			Outstanding			Average
						Grant Date						Grant Date
						Fair Value						Fair Value
						Per Share						Per Share
	Outstanding at December 31, 2014			110,647		$	11.1			18,441		$	36.42
	Granted			52,660		$	13.17			8,776		$	35.48
	Vested			--			--			--			--
	Forfeited			(16,249	)	$	5.39			(2,708	)	$	32.31
	Outstanding at March 31, 2015			147,058		$	12.47			24,509		$	36.54
	As of March 31, 2015, the total unrecognized compensation cost related to unvested stock awards was approximately $2.3 million and is expected to be recognized over a weighted average period of 4.55 years.

Note_6_Goodwill_and_other_Inta

Note 6 - Goodwill and other Intangible Assets	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Goodwill and Intangible Assets Disclosure [Text Block]	6	GOODWILL AND OTHER INTANGIBLE ASSETS
	The following represents a summary of changes in the Company’s carrying amount of goodwill for the three months ended March 31, 2015:
			(In thousands)
	Balance as of December 31, 2014		$	58,489
	Foreign currency translation			(209	)
	Balance as of March 31, 2015		$	58,280
	Intangible assets consisted of the following:
			31-Mar-15			31-Dec-14
			(In thousands)
	Non-amortizing other intangible assets:
	Trade name		$	1,191		$	1,191
	Amortizing other intangible assets:
	Technology and Customer related intangibles			11,944			11,966
	Non-compete agreements			430			430
	Trade name			1,902			1,902
	Total other intangible assets			15,467			15,489
	Accumulated amortization			(10,273	)		(10,033	)
	Other intangible assets, net		$	5,194		$	5,456

Note_7_Property_and_Equipment

Note 7 - Property and Equipment	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Property, Plant and Equipment Disclosure [Text Block]	7	PROPERTY AND EQUIPMENT
			31-Mar-15			31-Dec-14
			(In thousands)
	Property and equipment		$	34,727		$	34,732
	Accumulated depreciation			(23,123	)		(22,589	)
	Property and equipment, net		$	11,604		$	12,143

Note_8_Earnings_Per_Share

Note 8 - Earnings Per Share	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Earnings Per Share [Text Block]	8	EARNINGS PER SHARE
	Net income per share of class A common stock and class B common stock is computed using the two-class method. Earnings per share under the two-class method treats unvested share-based payment awards with non-forfeitable rights to dividends as a separate class of securities. The Company’s unvested restricted stock grants are considered participating securities because the shares have the right to receive non-forfeitable dividends. The two-class method is an earnings allocation formula that determines earnings per share for each class of common stock and participating security by allocating earnings according to dividends declared and participating rights in undistributed earnings.
	Basic net income per share is computed by allocating undistributed earnings to common shares and using the weighted-average number of common shares outstanding during the period.
	Diluted net income per share is computed using the weighted-average number of common shares and, if dilutive, the potential common shares outstanding during the period, utilizing the two-class method for unvested restricted stock. Potential common shares consist of the incremental common shares issuable upon the exercise of stock options. The dilutive effect of outstanding stock options is reflected in diluted earnings per share by application of the treasury stock method.
	The liquidation rights and the rights upon the consummation of an extraordinary transaction are the same for the holders of class A common stock and class B common stock. Other than share distributions and liquidation rights, the amount of any dividend or other distribution payable on each share of class A common stock will be equal to one-sixth (1/6
	th
	) of the amount of any such dividend or other distribution payable on each share of class B common stock. As a result, the undistributed earnings for each year are allocated based on the contractual participation rights of the class A and class B common stock as if the earnings for the year had been distributed.
	The Company excluded 477,427 and 228,036 shares of class A common stock options for the three-month periods ended March 31, 2015 and 2014, respectively, and 44,202 and 2,062 shares of class B common stock options for the three-month periods ended March 31, 2015 and 2014, respectively, from the diluted net income per share computation because the exercise or grant price exceeded the fair market value of the common stock on such date.
			For the Three Months						For the Three Months
			Ended March 31, 2015						Ended March 31, 2014
			Class A			Class B			Class A		Class B
			Common			Common			Common		Common
			Stock			Stock			Stock		Stock
			(In thousands, except per share data)
	Numerator for net income per share - basic:
	Net income		$	1,738		$	1,742		$	2,722	$	2,731
	Allocation of distributed and undistributed income to unvested restricted stock shareholders			(12	)		(10	)		--		--
	Net income attributable to common shareholders		$	1,726		$	1,732		$	2,722	$	2,731
	Denominator for net income per share - basic:
	Weighted average common shares outstanding - basic			20,792			3,478			20,742		3,469
	Net income per share - basic		$	0.08		$	0.5		$	0.13	$	0.79
	Numerator for net income per share - diluted:
	Net income attributable to common shareholders for basic computation		$	1,726		$	1,732		$	2,722	$	2,731
	Denominator for net income per share - diluted:
	Weighted average common shares outstanding - basic			20,792			3,478			20,742		3,469
	Weighted average effect of dilutive securities – stock options			241			46			392		72
	Denominator for diluted earnings per share – adjusted weighted average shares			21,033			3,524			21,134		3,541
	Net income per share - diluted		$	0.08		$	0.49		$	0.13	$	0.77

Note_9_Related_Party_Transacti

Note 9 - Related Party Transactions	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Related Party Transactions Disclosure [Text Block]	9	RELATED PARTY TRANSACTIONS
	A board member of the Company serves as an officer of Ameritas Life Insurance Corp. (“Ameritas”). In connection with the Company’s regular assessment of its insurance-based associate benefits, which is conducted by an independent insurance broker and the costs associated therewith, the Company purchases dental and vision insurance for certain of its associates from Ameritas. The total value of these purchases was $57,000 and $52,000 for the three-month periods ended March 31, 2015 and 2014, respectively.

Note_10_New_Accounting_Pronouc

Note 10 - New Accounting Pronoucement	3 Months Ended
	Mar. 31, 2015
Notes to Financial Statements
Description of New Accounting Pronouncements Not yet Adopted [Text Block]	10	NEW ACCOUNTING PRONOUNCEMENT
	In May 2014, the FASB issued Accounting Standards Update No. 2014-09,
	“Revenue from Contracts with Customers (Topic 606)”
	(“ASU 2014-09”).  ASU 2014-09 requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. The ASU will replace most existing revenue recognition guidance in accounting principles generally accepted in the United States when it becomes effective. The updated accounting guidance is effective for annual and interim reporting periods in fiscal years beginning after December 15, 2016.  Early adoption is not permitted.  An entity may choose to adopt this ASU either retrospectively or through a cumulative effect adjustment as of the start of the first period for which it applies the standard.  The Company is currently in the process of evaluating the impact that this new guidance will have on its consolidated financial statements and our method of adoption.
	In February 2015, the FASB issued ASU No. 2015-02,
	“Consolidation—Amendments to the Consolidation Analysis (Topic 810)”
	(“ASU 2015-02”), which requires reporting entities to reevaluate whether certain legal entities should be consolidated under the revised consolidation model. This ASU modifies the evaluation of whether limited partnerships and similar legal entities are variable interest entities (VIEs), eliminates the presumption that a general partner should consolidate a limited partnership, and affects the consolidation analysis of reporting entities that are involved with VIEs, especially those that have fee arrangements and related party relationships. This ASU is effective for fiscal years beginning after December 15, 2015, and for interim periods within those fiscal years. The Company is in the process of assessing the impact of the adoption of ASU 2015-02 on its consolidated financial statements.
	In April 2015, the FASB issued Accounting Standards Update No. 2015-05, “
	Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer's Accounting for Fees Paid in a Cloud Computing Arrangement
	”
	("ASU 2015-05"). The amendments in this update provide guidance to customers about whether a cloud computing arrangement includes a software license. If a cloud computing arrangement includes a software license, the update specifies that the customer should account for the software license element of the arrangement consistent with the acquisition of other software licenses. The update further specifies that the customer should account for a cloud computing arrangement as a service contract if the arrangement does not include a software license. ASU 2015-05 will be effective for the Company in fiscal year 2016. The Company is currently assessing the impact of the adoption of ASU 2015-05 to its consolidated financial statements.

Significant_Accounting_Policie

Significant Accounting Policies (Policies)	3 Months Ended
	Mar. 31, 2015
Accounting Policies [Abstract]
Fair Value Measurement, Policy [Policy Text Block]	Fair Value Measurements
	The Company’s valuation techniques are based on maximizing observable inputs and minimizing the use of unobservable inputs when measuring fair value. Observable inputs reflect readily obtainable data from independent sources, while unobservable inputs reflect the Company’s market assumptions. The inputs are then classified into the following hierarchy: (1) Level 1 Inputs—quoted prices in active markets for identical assets and liabilities; (2) Level 2 Inputs—observable market-based inputs other than Level 1 inputs, such as quoted prices for similar assets or liabilities in active markets, quoted prices for similar or identical assets or liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data; and (3) Level 3 Inputs—unobservable inputs.
	The following details the Company’s financial assets and liabilities within the fair value hierarchy at
	March 31, 2015, and December 31, 2014:
	Fair Values Measured on a Recurring Basis
		Level 1		Level 2		Level 3		Total
		(In thousands)
	As of March 31, 2015
	Money Market Funds	$	8,140		--		--	$	8,140
	Commercial Paper		27,921		--		--		27,921
	Total	$	36,061		--		--	$	36,061
	As of December 31, 2014
	Money Market Funds	$	9,442		--		--	$	9,442
	Commercial Paper		29,686		--		--		29,686
	Total	$	39,128		--		--	$	39,128
	The Company’s long-term debt is recorded at historical cost. The following are the carrying amounts and estimated fair values, based primarily on estimated current rates available for debt of the same remaining duration and adjusted for nonperformance and credit risk:
		March 31, 2015		31-Dec-14
		(In thousands)
	Total carrying amounts of long-term debt	$	7,492	$	8,068
	Estimated fair value of long-term debt	$	7,465	$	7,997
	The Company estimated the fair value of its long-term, fixed-rate debt using a Level 2 discounted cash flow analysis based on current borrowing rates for debt with similar maturities
	.
	The Company believes that the carrying amounts of trade accounts receivable, accounts payable and accrued expenses approximate their fair value due to the short maturity of those instruments. Other current assets were written down by $657,000 for impairment on the option for a potential acquisition due to an extension on the option that decreased the probability of the exercise, as well as changed the terms in the arrangement that decreased the value of the option. All non-financial assets that are not recognized or disclosed at fair value in the financial statements on a recurring basis, which includes goodwill and non-financial long-lived assets, are measured at fair value in certain circumstances (for example, when there is evidence of impairment). As of March 31, 2015, and December 31, 2014, there was no indication of impairment related to the Company’s non-financial assets.

Note_1_Basis_of_Consolidation_1

Note 1 - Basis of Consolidation and Presentation (Tables)	3 Months Ended
	Mar. 31, 2015
Notes Tables
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block]		Level 1		Level 2		Level 3		Total
		(In thousands)
	As of March 31, 2015
	Money Market Funds	$	8,140	$	--	$	--	$	8,140
	Commercial Paper		27,921		--		--		27,921
	Total	$	36,061	$	--	$	--	$	36,061
	As of December 31, 2014
	Money Market Funds	$	9,442	$	--	$	--	$	9,442
	Commercial Paper		29,686		--		--		29,686
	Total	$	39,128	$	--	$	--	$	39,128
Fair Value, Liabilities Measured on Recurring and Nonrecurring Basis [Table Text Block]		31-Mar-15		31-Dec-14
		(In thousands)
	Total carrying amounts of long-term debt	$	7,492	$	8,068
	Estimated fair value of long-term debt	$	7,465	$	7,997

Note_5_Sharebased_Compensation1

Note 5 - Share-based Compensation (Tables)	3 Months Ended
	Mar. 31, 2015
Notes Tables
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions [Table Text Block]		2015						2014
		Class A			Class B			Class A			Class B
	Expected dividend yield at date of grant		2.57	%		5.72	%		1.47	%		4.87	%
	Expected stock price volatility		34.87	%		33.94	%		32.03	%		32.65	%
	Risk-free interest rate		1.78	%		1.78	%		2.37	%		2.37	%
	Expected life of options (in years)		7			7			7			7
Schedule of Share-based Compensation, Activity [Table Text Block]		Number of			Weighted			Weighted			Aggregate
		Options			Average			Average			Intrinsic
					Exercise			Remaining Contractual			Value
					Price			Terms (Years)			(In
											thousands)
	Class A
	Outstanding at December 31, 2014		1,324,520		$	11.07
	Granted		81,306		$	13.17
	Exercised		(25,983	)	$	6.3					$	178
	Forfeited		(56,105	)	$	13.12
	Outstanding at March 31, 2015		1,323,738		$	11.21			6.22		$	4,740
	Exercisable at March 31, 2015		879,990		$	10.24			5.25		$	4,019
	Class B
	Outstanding at December 31, 2014		213,470		$	24.32
	Granted		13,551		$	35.48
	Exercised		(4,330	)	$	14.82					$	89
	Forfeited		(9,018	)	$	27.61
	Outstanding at March 31, 2015		213,673		$	25.09			6.27		$	1,821
	Exercisable at March 31, 2015		140,663		$	20.89			5.3		$	1,517
Schedule of Nonvested Share Activity [Table Text Block]		Class A			Class A			Class B			Class B
		Shares			Weighted			Shares			Weighted
		Outstanding			Average			Outstanding			Average
					Grant Date						Grant Date
					Fair Value						Fair Value
					Per Share						Per Share
	Outstanding at December 31, 2014		110,647		$	11.1			18,441		$	36.42
	Granted		52,660		$	13.17			8,776		$	35.48
	Vested		--			--			--			--
	Forfeited		(16,249	)	$	5.39			(2,708	)	$	32.31
	Outstanding at March 31, 2015		147,058		$	12.47			24,509		$	36.54

Note_6_Goodwill_and_other_Inta1

Note 6 - Goodwill and other Intangible Assets (Tables)	3 Months Ended
	Mar. 31, 2015
Notes Tables
Schedule of Goodwill [Table Text Block]		(In thousands)
	Balance as of December 31, 2014	$	58,489
	Foreign currency translation		(209	)
	Balance as of March 31, 2015	$	58,280
Schedule of Finite-Lived Intangible Assets [Table Text Block]		31-Mar-15			31-Dec-14
		(In thousands)
	Non-amortizing other intangible assets:
	Trade name	$	1,191		$	1,191
	Amortizing other intangible assets:
	Technology and Customer related intangibles		11,944			11,966
	Non-compete agreements		430			430
	Trade name		1,902			1,902
	Total other intangible assets		15,467			15,489
	Accumulated amortization		(10,273	)		(10,033	)
	Other intangible assets, net	$	5,194		$	5,456

Note_7_Property_and_Equipment_

Note 7 - Property and Equipment (Tables)	3 Months Ended
	Mar. 31, 2015
Notes Tables
Property, Plant and Equipment [Table Text Block]		31-Mar-15			31-Dec-14
		(In thousands)
	Property and equipment	$	34,727		$	34,732
	Accumulated depreciation		(23,123	)		(22,589	)
	Property and equipment, net	$	11,604		$	12,143

Note_8_Earnings_Per_Share_Tabl

Note 8 - Earnings Per Share (Tables)	3 Months Ended
	Mar. 31, 2015
Notes Tables
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]		For the Three Months						For the Three Months
		Ended March 31, 2015						Ended March 31, 2014
		Class A			Class B			Class A		Class B
		Common			Common			Common		Common
		Stock			Stock			Stock		Stock
		(In thousands, except per share data)
	Numerator for net income per share - basic:
	Net income	$	1,738		$	1,742		$	2,722	$	2,731
	Allocation of distributed and undistributed income to unvested restricted stock shareholders		(12	)		(10	)		--		--
	Net income attributable to common shareholders	$	1,726		$	1,732		$	2,722	$	2,731
	Denominator for net income per share - basic:
	Weighted average common shares outstanding - basic		20,792			3,478			20,742		3,469
	Net income per share - basic	$	0.08		$	0.5		$	0.13	$	0.79
	Numerator for net income per share - diluted:
	Net income attributable to common shareholders for basic computation	$	1,726		$	1,732		$	2,722	$	2,731
	Denominator for net income per share - diluted:
	Weighted average common shares outstanding - basic		20,792			3,478			20,742		3,469
	Weighted average effect of dilutive securities – stock options		241			46			392		72
	Denominator for diluted earnings per share – adjusted weighted average shares		21,033			3,524			21,134		3,541
	Net income per share - diluted	$	0.08		$	0.49		$	0.13	$	0.77

Note_1_Basis_of_Consolidation_2

Note 1 - Basis of Consolidation and Presentation (Details Textual) (USD $)	3 Months Ended		12 Months Ended
	Mar. 31, 2015	Mar. 31, 2014	Dec. 31, 2014
Goodwill and Intangible Asset Impairment	$0	$0
Number of Operating Segments	7		3
Number of Reportable Segments	1
Other than Temporary Impairment Losses, Investments	$657,000

Note_1_Fair_Value_of_Financial

Note 1 - Fair Value of Financial Assets and Liabilities (Details) (USD $)	Mar. 31, 2015	Dec. 31, 2014
In Thousands, unless otherwise specified
Fair value	$36,061	$39,128
Fair Value, Inputs, Level 1 [Member] | Money Market Funds [Member]
Fair value	8,140	9,442
Fair Value, Inputs, Level 1 [Member] | Commercial Paper [Member]
Fair value	27,921	29,686
Fair Value, Inputs, Level 1 [Member]
Fair value	36,061	39,128
Money Market Funds [Member]
Fair value	8,140	9,442
Commercial Paper [Member]
Fair value	$27,921	$29,686

Note_1_Longterm_Debt_Details

Note 1 - Long-term Debt (Details) (USD $)	Mar. 31, 2015	Dec. 31, 2014
In Thousands, unless otherwise specified
Long-term Debt	$7,492	$8,068
Estimated fair value of long-term debt	$7,465	$7,997

Note_2_Variable_Interest_Entit1

Note 2 - Variable Interest Entity (Details Textual) (USD $)	3 Months Ended		21 Months Ended
	Mar. 31, 2015	Mar. 31, 2014	Mar. 31, 2015	Dec. 31, 2014
Annual Recurring Contract Value	$12,500,000
Proforma Minimum EBITDA Margin	35.00%
Variable Interest Entity, Noncontrolling Interest, Put Option	0		0
Variable Interest Entity Profit or Loss	-289,000	-331,000
Variable Interest Entity, Consolidated, Carrying Amount, Assets	539,000		539,000	784,000
Variable Interest Entity, Consolidated, Carrying Amount, Liabilities	353,000		353,000	309,000
Connect [Member]
Variable Interest Entity, Qualitative or Quantitative Information, Ownership Percentage	49.00%
Capital Contributions to Variable Interest Entity			2,800,000
Additional Capital Contributions to Variable Interest Entity	$1,300,000
NG Customer-Connect, LLC [Member]
Noncontrolling Interest, Ownership Percentage by Noncontrolling Owners	25.00%		25.00%
Illuminate Health, LLC [Member]
Noncontrolling Interest, Ownership Percentage by Noncontrolling Owners	26.00%		26.00%

Note_3_Income_Taxes_Details_Te

Note 3 - Income Taxes (Details Textual) (USD $)	3 Months Ended
	Mar. 31, 2015	Mar. 31, 2014
Effective Income Tax Rate Reconciliation, Percent	39.80%	34.60%
Unrecognized Tax Benefits, Excluding Interest and Penalties	$371,000
Unrecognized Tax Benefits, Interest on Income Taxes Accrued	9,000
Unrecognized Tax Benefits, Income Tax Penalties Accrued	7,000
Unrecognized Tax Benefits that Would Impact Effective Tax Rate	210,000
Unrecognized Tax Benefits that Would Not Impact Effective Tax Rate	$161,000

Note_4_Notes_Payable_Details_T

Note 4 - Notes Payable (Details Textual) (USD $)	3 Months Ended
	Mar. 31, 2015	Dec. 31, 2014
Long-term Debt	7,492,000	$8,068,000
Revolving Credit Facility [Member] | One Month LIBOR [Member]
Debt Instrument, Basis Spread on Variable Rate	2.50%
Revolving Credit Facility [Member] | One Two Three Six or Twelve Month LIBOR [Member]
Debt Instrument, Basis Spread on Variable Rate	2.20%
Revolving Credit Facility [Member]
Long-term Line of Credit	0
Line of Credit Facility, Maximum Borrowing Capacity	6,500,000
Borrowing Capacity Percentage of Accounts Receivable	75.00%
Line of Credit Facility, Remaining Borrowing Capacity	6,500,000
New Combined Term Note [Member]
Number of Monthly Installments	60
Debt Instrument, Periodic Payment	212,468
Debt Instrument, Interest Rate, Stated Percentage	3.12%
Long-term Debt	7,500,000

Note_5_Sharebased_Compensation2

Note 5 - Share-based Compensation (Details Textual) (USD $)	3 Months Ended
In Millions, except Share data, unless otherwise specified	Mar. 31, 2015	Mar. 31, 2014
Employee Service Share-based Compensation, Nonvested Awards, Compensation Cost Not yet Recognized	2.3
Employee Service Share-based Compensation, Nonvested Awards, Compensation Cost Not yet Recognized, Period for Recognition	4 years 200 days
The 2001 Equity Incentive Plan [Member] | Common Class A [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized	1,800,000
The 2001 Equity Incentive Plan [Member] | Common Class B [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized	300,000
The 2001 Equity Incentive Plan [Member] | Minimum [Member] | Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Period	1 year
Share-based Compensation Arrangement by Share-based Payment Award Option Term	5 years
The 2001 Equity Incentive Plan [Member] | Maximum [Member] | Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Period	5 years
Share-based Compensation Arrangement by Share-based Payment Award Option Term	10 years
Director Plan 2004 [Member] | Common Class A [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized	1,650,000
Common Stock Options Granted to Directors	36,000
Director Plan 2004 [Member] | Common Class B [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized	275,000
Common Stock Options Granted to Directors	6,000
Director Plan 2004 [Member] | Normal Term [Member]
Share-based Compensation Arrangement by Share-based Payment Award Option Term	10 years
Director Plan 2004 [Member] | Termination of Service [Member]
Share-based Compensation Arrangement by Share-based Payment Award Option Term	3 years
Director Plan 2004 [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Period	1 year
The 2006 Equity Incentive Plan [Member] | Common Class A [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized	1,800,000
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross	81,306	24,166
The 2006 Equity Incentive Plan [Member] | Common Class B [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized	300,000
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross	13,551	2,217
The 2006 Equity Incentive Plan [Member] | Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award Option Term	5 years
The 2006 Equity Incentive Plan [Member] | Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award Option Term	10 years
Common Class A [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross	81,306
Common Class B [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross	13,551

Note_5_Sharebased_Compensation3

Note 5 - Share-based Compensation - Stock Options Valuation Assumptions (Details)	3 Months Ended
	Mar. 31, 2015	Mar. 31, 2014
Common Class A [Member]
Expected dividend yield at date of grant	2.57%	1.47%
Expected stock price volatility	34.87%	32.03%
Risk-free interest rate	1.78%	2.37%
Expected life of options (in years)	7 years	7 years
Common Class B [Member]
Expected dividend yield at date of grant	5.72%	4.87%
Expected stock price volatility	33.94%	32.65%
Risk-free interest rate	1.78%	2.37%
Expected life of options (in years)	7 years	7 years

Note_5_Sharebased_Compensation4

Note 5 - Share-based Compensation - Stock Option Activity (Details) (USD $)	3 Months Ended
In Thousands, except Share data, unless otherwise specified	Mar. 31, 2015
Common Class A [Member]
Outstanding, number of options (in shares)	1,324,520
Outstanding, weighted average exercise price (in dollars per share)	$11.07
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross	81,306
Granted, weighted average exercise price (in dollars per share)	$13.17
Exercised, number of options (in shares)	-25,983
Exercised, weighted average exercise price (in dollars per share)	$6.30
Exercised, aggregate intrinsic value	$178
Forfeited, number of options (in shares)	-56,105
Forfeited, weighted average exercise price (in dollars per share)	$13.12
Outstanding, number of options (in shares)	1,323,738
Outstanding, weighted average exercise price (in dollars per share)	$11.21
Outstanding, weighted average remaining contractual term (years)	6 years 80 days
Outstanding, aggregate intrinsic value	4,740
Exercisable, number of options (in shares)	879,990
Exercisable, weighted average exercise price (in dollars per share)	$10.24
Exercisable, weighted average remaining contractual term (years)	5 years 91 days
Exercisable, aggregate intrinsic value	4,019
Exercised, number of options (in shares)	-25,983
Forfeited, number of options (in shares)	-56,105
Outstanding, aggregate intrinsic value	4,740
Common Class B [Member]
Outstanding, number of options (in shares)	213,470
Outstanding, weighted average exercise price (in dollars per share)	$24.32
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross	13,551
Granted, weighted average exercise price (in dollars per share)	$35.48
Exercised, number of options (in shares)	-4,330
Exercised, weighted average exercise price (in dollars per share)	$14.82
Exercised, aggregate intrinsic value	89
Forfeited, number of options (in shares)	-9,018
Forfeited, weighted average exercise price (in dollars per share)	$27.61
Outstanding, number of options (in shares)	213,673
Outstanding, weighted average exercise price (in dollars per share)	$25.09
Outstanding, weighted average remaining contractual term (years)	6 years 98 days
Outstanding, aggregate intrinsic value	1,821
Exercisable, number of options (in shares)	140,663
Exercisable, weighted average exercise price (in dollars per share)	$20.89
Exercisable, weighted average remaining contractual term (years)	5 years 109 days
Exercisable, aggregate intrinsic value	1,517
Exercised, number of options (in shares)	-4,330
Forfeited, number of options (in shares)	-9,018
Outstanding, aggregate intrinsic value	$1,821

Note_5_Sharebased_Compensation5

Note 5 - Share-based Compensation - Non-vested stock (Details) (USD $)	3 Months Ended
	Mar. 31, 2015
Common Class A [Member]
Outstanding at December 31, 2014 (in shares)	110,647
Outstanding at December 31, 2014 (in dollars per share)	$11.10
Granted (in shares)	52,660
Granted (in dollars per share)	$13.17
Forfeited (in shares)	-16,249
Forfeited (in dollars per share)	$5.39
Outstanding at March 31, 2015 (in shares)	147,058
Outstanding at March 31, 2015 (in dollars per share)	$12.47
Common Class B [Member]
Outstanding at December 31, 2014 (in shares)	18,441
Outstanding at December 31, 2014 (in dollars per share)	$36.42
Granted (in shares)	8,776
Granted (in dollars per share)	$35.48
Forfeited (in shares)	-2,708
Forfeited (in dollars per share)	$32.31
Outstanding at March 31, 2015 (in shares)	24,509
Outstanding at March 31, 2015 (in dollars per share)	$36.54

Note_6_Goodwill_and_Intangible

Note 6 - Goodwill and Intangible Assets - Summary of Changes in the Carrying Amount of Goodwill (Details) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2015
Balance as of December 31, 2014	$58,489
Foreign currency translation	-209
Balance as of March 31, 2015	$58,280

Note_6_Goodwill_and_Intangible1

Note 6 - Goodwill and Intangible Assets - Intangible Assets (Details) (USD $)	Mar. 31, 2015	Dec. 31, 2014
Non-amortizing other intangible assets:
Trade name	$1,191,000	$1,191,000
Amortizing other intangible assets:
Technology and Customer related intangibles	11,944,000	11,966,000
Non-compete agreements	430,000	430,000
Trade name	1,902,000	1,902,000
Total other intangible assets	15,467,000	15,489,000
Accumulated amortization	10,273,000	10,033,000
Other intangible assets, net	$5,194,000	$5,456,000

Note_7_Property_and_Equipment_1

Note 7 - Property and Equipment - Summary of Property and Equipment (Details) (USD $)	Mar. 31, 2015	Dec. 31, 2014
Property and equipment	$34,727,000	$34,732,000
Accumulated depreciation	-23,123,000	-22,589,000
Property and equipment, net	$11,604,000	$12,143,000

Note_8_Earnings_Per_Share_Deta

Note 8 - Earnings Per Share (Details Textual)	3 Months Ended
	Mar. 31, 2015	Mar. 31, 2014
Common Class A [Member]
Common Stock to Dividend or Distribution Payable	0.167
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount	477,427	228,036
Common Class B [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount	44,202	2,062

Note_8_Earnings_Per_Share_Calc

Note 8 - Earnings Per Share - Calculation of Earnings Per Share (Details) (USD $)	3 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Mar. 31, 2015	Mar. 31, 2014
Numerator for net income per share - basic:
Net income	$3,480	$5,453
Common Class A [Member]
Numerator for net income per share - basic:
Net income	1,738	2,722
Allocation of distributed and undistributed income to unvested restricted stock shareholders	-12
Net income attributable to common shareholders	1,726	2,722
Denominator for net income per share - basic:
Weighted average common shares outstanding - basic (in shares)	20,792	20,742
Net income per share - basic (in dollars per share)	$0.08	$0.13
Numerator for net income per share - diluted:
Net income attributable to common shareholders for basic computation	1,726	2,722
Denominator for net income per share - diluted:
Weighted average common shares outstanding - basic (in shares)	20,792	20,742
Weighted average effect of dilutive securities b stock options (in shares)	241	392
Denominator for diluted earnings per share b adjusted weighted average shares (in shares)	21,033	21,134
Net income per share - diluted (in dollars per share)	$0.08	$0.13
Common Class B [Member]
Numerator for net income per share - basic:
Net income	1,742	2,731
Allocation of distributed and undistributed income to unvested restricted stock shareholders	-10
Net income attributable to common shareholders	1,732	2,731
Denominator for net income per share - basic:
Weighted average common shares outstanding - basic (in shares)	3,478	3,469
Net income per share - basic (in dollars per share)	$0.50	$0.79
Numerator for net income per share - diluted:
Net income attributable to common shareholders for basic computation	$1,732	$2,731
Denominator for net income per share - diluted:
Weighted average common shares outstanding - basic (in shares)	3,478	3,469
Weighted average effect of dilutive securities b stock options (in shares)	46	72
Denominator for diluted earnings per share b adjusted weighted average shares (in shares)	3,524	3,541
Net income per share - diluted (in dollars per share)	$0.49	$0.77

Note_9_Related_Party_Transacti1

Note 9 - Related Party Transactions (Details Textual) (Ameritas Life Insurance Corp [Member], USD $)	3 Months Ended
	Mar. 31, 2015	Mar. 31, 2014
Ameritas Life Insurance Corp [Member]
Related Party Transaction, Amounts of Transaction	$57,000	$52,000