April 13, 2022
NCR Updates Reportable Segments
Effective January 1, 2022, NCR Corporation (NYSE: NCR) realigned its reportable segments to correspond with changes to its operating model, management structure and organizational responsibilities. The reportable segments effective January 1, 2022 include: Payments & Network, Digital Banking, Self-Service Banking, Retail, and Hospitality.
•Payments & Network - We provide a cost-effective way for financial institutions, fintechs, and neobanks to reach and serve their customers through our network of automated teller machines ("ATMs") and multi-functioning financial services kiosks. We offer credit unions, banks, digital banks, fintechs, stored-value debit card issuers, and other consumer financial services providers access to our Allpoint retail-based ATM network, providing convenient and fee-free cash withdrawal and deposit access to their customers and cardholders as well as the ability to convert a digital value to cash, or vice versa, via NCRPay360. We also provide ATM branding, management and services to financial institutions and businesses.
•Digital Banking - NCR Digital Banking helps financial institutions implement their digital-first platform strategy by providing solutions for account opening, account management, transaction processing, imaging, and branch services to enable financial institutions to offer a compelling customer experience.
•Self-Service Banking - We offer solutions to enable customers in the financial services industry to reduce costs, generate new revenue streams and enhance customer loyalty. These solutions include a comprehensive line of ATM hardware and software, and related installation, maintenance, and managed and professional services.
•Retail - We offer software-led solutions to customers in the retail industry, leading with digital to connect retail operations end to end to integrate all aspects of a customer’s operations in indoor and outdoor settings from POS, to payments, inventory management, fraud and loss prevention applications, loyalty and consumer engagement. These solutions include retail-oriented technologies such as comprehensive API-point of sale retail software platforms and applications, hardware terminals, self-service kiosks including self-checkout ("SCO"), payment processing solutions, and bar-code scanners.
•Hospitality - We offer technology solutions to customers in the hospitality industry, including table-service, quick-service and fast casual restaurants of all sizes, that are designed to improve operational efficiency, increase customer satisfaction, streamline order and transaction processing and reduce operating costs. Our solutions include POS hardware and software solutions, installation, maintenance, managed and professional services as well as payment processing solutions.
•Corporate & Other - This includes income and expenses related to corporate functions that are not specifically attributable to an individual reportable segment along with any immaterial operating segment(s).
Eliminations includes revenues from contracts with customers and the related costs that are reported in the Payments & Network segment as well as in the Retail or Hospitality segments, including merchant acquiring services that are monetized via payments.
In this exhibit, we use certain non-GAAP measures, including “adjusted EBITDA”. These non-GAAP measures are listed, described and reconciled to their most directly comparable GAAP measures under the heading “Non-GAAP Financial Measures” later in this exhibit.
Historical Segment Information (Unaudited)
The following is selected, recast segment financial data reflecting our new segment structure for the years ended December 31, 2021 and 2020 and for interim periods of 2021 and 2020.
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| 2021 | | 2020 |
| (in millions) | First Quarter | | Second Quarter | | Third Quarter | | Fourth Quarter | | Full Year | | First Quarter | | Second Quarter | | Third Quarter | | Fourth Quarter | | Full Year |
| Revenue by segment | | | | | | | | | | | | | | | | | | | |
| Payments & Network | $ | 22 | | | $ | 54 | | | $ | 304 | | | $ | 295 | | | $ | 675 | | | $ | 20 | | | $ | 20 | | | $ | 23 | | | $ | 22 | | | $ | 85 | |
| Digital Banking | 123 | | | 129 | | | 128 | | | 133 | | | 513 | | | 84 | | | 82 | | | 80 | | | 77 | | | 323 | |
| Self-Service Banking | 628 | | | 645 | | | 637 | | | 707 | | | 2,617 | | | 673 | | | 675 | | | 691 | | | 712 | | | 2,751 | |
| Retail | 520 | | | 562 | | | 541 | | | 608 | | | 2,231 | | | 461 | | | 470 | | | 542 | | | 557 | | | 2,030 | |
| Hospitality | 179 | | | 215 | | | 224 | | | 231 | | | 849 | | | 170 | | | 160 | | | 173 | | | 183 | | | 686 | |
| Corporate and Other | 77 | | | 77 | | | 75 | | | 68 | | | 297 | | | 99 | | | 79 | | | 83 | | | 85 | | | 346 | |
| Eliminations | (5) | | | (5) | | | (8) | | | (8) | | | (26) | | | (4) | | | (2) | | | (3) | | | (5) | | | (14) | |
| Consolidated Revenue | $ | 1,544 | | | $ | 1,677 | | | $ | 1,901 | | | $ | 2,034 | | | $ | 7,156 | | | $ | 1,503 | | | $ | 1,484 | | | $ | 1,589 | | | $ | 1,631 | | | $ | 6,207 | |
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| Adjusted EBITDA by segment | | | | | | | | | | | | | | | | | | | |
| Payments & Network | $ | 3 | | | $ | 19 | | | $ | 111 | | | $ | 105 | | | $ | 238 | | | $ | 2 | | | $ | 1 | | | $ | 6 | | | $ | 6 | | | $ | 15 | |
| Digital Banking | 54 | | | 55 | | | 52 | | | 52 | | | 213 | | | 39 | | | 30 | | | 36 | | | 31 | | | 136 | |
| Self-Service Banking | 137 | | | 140 | | | 155 | | | 148 | | | 580 | | | 136 | | | 134 | | | 178 | | | 165 | | | 613 | |
| Retail | 98 | | | 121 | | | 104 | | | 119 | | | 442 | | | 61 | | | 73 | | | 129 | | | 127 | | | 390 | |
| Hospitality | 36 | | | 39 | | | 44 | | | 39 | | | 158 | | | 10 | | | 25 | | | 37 | | | 43 | | | 115 | |
| Corporate and Other | (67) | | | (89) | | | (109) | | | (104) | | | (369) | | | (59) | | | (61) | | | (135) | | | (111) | | | (366) | |
| Eliminations | (3) | | | (4) | | | (5) | | | (6) | | | (18) | | | (1) | | | (1) | | | (2) | | | (3) | | | (7) | |
| Total Adjusted EBITDA | $ | 258 | | | $ | 281 | | | $ | 352 | | | $ | 353 | | | $ | 1,244 | | | $ | 188 | | | $ | 201 | | | $ | 249 | | | $ | 258 | | | $ | 896 | |
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading enterprise technology provider that runs stores, restaurants and self-directed banking. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Website: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: https://www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation
News Media Contact
Scott Sykes
NCR Corporation
212.589.8428
scott.sykes@ncr.com
Investor Contact
Michael Nelson
NCR Corporation
678.808.6995
michael.nelson@ncr.com
Non-GAAP Financial Measures
Non-GAAP Financial Measures. While NCR reports its results in accordance with Generally Accepted Accounting Principles in the United States, or GAAP, in this exhibit NCR also uses the non-GAAP measures listed and described below.
Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (Adjusted EBITDA). NCR determines Adjusted EBITDA for a given period based on its GAAP net income from continuing operations attributable to NCR plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization; plus stock-based compensation expense; plus other income (expense); plus pension mark-to-market adjustments, pension settlements, pension curtailments and pension special termination benefits and other special items, including amortization of acquisition related intangibles and restructuring charges, among others. NCR uses Adjusted EBITDA to manage and measure the performance of its business segments. NCR also uses Adjusted EBITDA to manage and determine the effectiveness of its business managers and as a basis for incentive compensation. NCR believes that Adjusted EBITDA provides useful information to investors because it is an indicator of the strength and performance of the Company's ongoing business operations, including its ability to fund discretionary spending such as capital expenditures, strategic acquisitions and other investments.
NCR's definitions and calculations of these non-GAAP measures may differ from similarly-titled measures reported by other companies and cannot, therefore, be compared with similarly-titled measures of other companies. These non-GAAP measures should not be considered as substitutes for, or superior to, results determined in accordance with GAAP.
Reconciliation of Net Income from Continuing Operations Attributable to NCR (GAAP) to Earnings Before Interest, Depreciation, Taxes and Amortization (Adjusted EBITDA) (Unaudited)
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| 2021 | | 2020 |
| $ in millions | First
Quarter | | Second
Quarter | | Third
Quarter | | Fourth
Quarter | | Full Year | | First
Quarter | | Second
Quarter | | Third
Quarter | | Fourth
Quarter | | Full Year |
| Net Income (Loss) from Continuing Operations Attributable to NCR (GAAP) | $ | 30 | | | $ | (9) | | | $ | 12 | | | $ | 64 | | | $ | 97 | | | $ | 23 | | | $ | 64 | | | $ | 31 | | | $ | (125) | | | $ | (7) | |
| Pension mark-to-market adjustment | — | | | — | | | — | | | (118) | | | (118) | | | — | | | — | | | — | | | 34 | | | 34 | |
| Transformation and restructuring costs | 8 | | | 7 | | | 5 | | | 46 | | | 66 | | | 5 | | | 8 | | | 19 | | | 202 | | | 234 | |
| Acquisition-related amortization of intangibles | 20 | | | 23 | | | 45 | | | 44 | | | 132 | | | 22 | | | 19 | | | 21 | | | 19 | | | 81 | |
| Acquisition-related costs | 27 | | | 56 | | | 9 | | | 6 | | | 98 | | | — | | | — | | | — | | | (6) | | | (6) | |
| Depreciation and amortization (excluding acquisition-related amortization of intangibles) | 70 | | | 76 | | | 104 | | | 107 | | | 357 | | | 63 | | | 68 | | | 70 | | | 74 | | | 275 | |
| Loss on Debt Extinguishment | — | | | — | | | 42 | | | — | | | 42 | | | — | | | — | | | 20 | | | — | | | 20 | |
| Interest expense | 45 | | | 61 | | | 68 | | | 64 | | | 238 | | | 50 | | | 57 | | | 60 | | | 51 | | | 218 | |
| Interest income | (3) | | | (1) | | | — | | | (4) | | | (8) | | | (1) | | | (1) | | | (3) | | | (3) | | | (8) | |
| | | | | | | | | | | | | | | | | | | |
| Income tax expense (benefit) | 17 | | | 31 | | | 29 | | | 109 | | | 186 | | | 1 | | | (34) | | | — | | | (20) | | | (53) | |
| Stock-based compensation expense | 44 | | | 37 | | | 38 | | | 35 | | | 154 | | | 25 | | | 20 | | | 31 | | | 32 | | | 108 | |
| Adjusted EBITDA (Non-GAAP) | $ | 258 | | | $ | 281 | | | $ | 352 | | | $ | 353 | | | $ | 1,244 | | | $ | 188 | | | $ | 201 | | | $ | 249 | | | $ | 258 | | | $ | 896 | |
