Transportation volumes for invoices and dollars declined 6% and 4%, respectively. Volumes are trending to pre-COVID levels led by a manufacturing sector that has been in expansion territory for the previous four months. The improvement in this sector, along with the continued addition of new customers to its roster, has created a more stable foundation for growth should the economic recovery continue.
Increased new business enabled facility-related (electricity, gas, waste and telecom expense management) invoice volumes to remain virtually unchanged despite a number of COVID-related bankruptcies and location closings. Dollar volumes dipped 13% as governmental restrictions in the restaurant, retail and hospitality sectors curtailed normal activities which were reflected in lower utility usage. As states open up, it is likely this is a temporary condition.
Consolidated operating expenses were $1.9 million (6%) lower as personnel expense decreased due to lower transportation and facility-related transaction volumes.
Summary and Outlook
“Now more than six months into this pandemic, I continue to be pleased with how our team is navigating the significant challenges it presents and that the company remains profitable and financially strong,” noted Eric H. Brunngraber, Cass chairman and chief executive officer. “Being a flexible and reliable business partner is proving to be a critical benefit to our clients during this unprecedented period. Additionally, continuing new customer wins sets the stage for a recovery in our earnings once the negative impacts of the pandemic subside.”
2020 Nine-Month Recap
For the nine-month period ended September 30, 2020, Cass earned $1.29 per diluted share, a decrease of 21% from the $1.64 per diluted share it earned in the same period in 2019. Net income was $18.8 million, compared to $24.0 million in 2019. Revenues declined 9%, from $118.3 million in 2019 to $107.8 million in 2020.
Consolidated operating expenses were down 5%, or $4.0 million, due to the lower transaction volumes previously cited.