The PNC Financial Services Group, Inc. (PNC) 10-K 2 Mar 20 2019 FY Annual report Financial data

Document and Entity Information

Document and Entity Information - USD ($) $ in Billions	12 Months Ended
	Dec. 31, 2019	Feb. 06, 2020	Jun. 30, 2019
Entity Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2019
Document Transition Report	false
Entity File Number	001-09718
Entity Registrant Name	PNC FINANCIAL SERVICES GROUP, INC
Entity Incorporation, State or Country Code	PA
Entity Tax Identification Number	25-1435979
Entity Address, Address Line One	The Tower at PNC Plaza
Entity Address, Address Line Two	300 Fifth Avenue
Entity Address, City or Town	Pittsburgh
Entity Address, State or Province	PA
Entity Address, Postal Zip Code	15222-2401
City Area Code	888
Local Phone Number	762-2265
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Public Float			$ 60.9
Entity Common Stock, Shares Outstanding		428,726,784
Documents Incorporated by Reference	Portions of the definitive Proxy Statement of The PNC Financial Services Group, Inc. to be filed pursuant to Regulation 14A for the 2020 annual meeting of shareholders (Proxy Statement) are incorporated by reference into Part III of this Form 10-K.
Amendment Flag	false
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	FY
Entity Central Index Key	0000713676
Current Fiscal Year End Date	--12-31
Series P Preferred Stock | NEW YORK STOCK EXCHANGE, INC. [Member]
Entity Information [Line Items]
Title of 12(b) Security	Depositary Shares Each Representing a 1/4,000 Interest in a Share of Fixed-to- Floating Rate Non-Cumulative Perpetual Preferred Stock, Series P
Trading Symbol	PNC P
Security Exchange Name	NYSE
Series Q Preferred Stock | NEW YORK STOCK EXCHANGE, INC. [Member]
Entity Information [Line Items]
Title of 12(b) Security	Depositary Shares Each Representing a 1/4,000 Interest in a Share of 5.375% Non-Cumulative Perpetual Preferred Stock, Series Q
Trading Symbol	PNC Q
Security Exchange Name	NYSE
Common stock | NEW YORK STOCK EXCHANGE, INC. [Member]
Entity Information [Line Items]
Title of 12(b) Security	Common Stock, par value $5.00
Trading Symbol	PNC
Security Exchange Name	NYSE

Consolidated Income Statement

Consolidated Income Statement - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Interest Income
Loans	$ 10,525	$ 9,580	$ 8,238
Investment securities	2,426	2,261	1,998
Other	811	741	578
Total interest income	13,762	12,582	10,814
Interest Expense
Deposits	1,986	1,229	623
Borrowed funds	1,811	1,632	1,083
Total interest expense	3,797	2,861	1,706
Net interest income	9,965	9,721	9,108
Noninterest Income
Total noninterest income	7,862	7,411	7,221
Other	1,473	1,205	1,077
Total revenue	17,827	17,132	16,329
Provision For Credit Losses	773	408	441
Noninterest Expense
Personnel	5,647	5,471	5,268
Occupancy	834	818	868
Equipment	1,210	1,103	1,065
Marketing	301	285	244
Other	2,582	2,619	2,953
Total noninterest expense	10,574	10,296	10,398
Income before income taxes and noncontrolling interests	6,480	6,428	5,490
Income taxes	1,062	1,082	102
Net income	5,418	5,346	5,388
Less: Net income attributable to noncontrolling interests	49	45	50
Preferred stock dividends	236	236	236
Preferred stock discount accretion and redemptions	4	4	26
Net income attributable to common shareholders	$ 5,129	$ 5,061	$ 5,076
Earnings Per Common Share
Basic (dollars per share)	$ 11.43	$ 10.79	$ 10.49
Diluted (dollars per share)	$ 11.39	$ 10.71	$ 10.36
Average Common Shares Outstanding
Basic (shares)	447	467	481
Diluted (shares)	448	470	486
Asset management
Noninterest Income
Total noninterest income	$ 1,850	$ 1,825	$ 1,942
Consumer services
Noninterest Income
Total noninterest income	1,555	1,502	1,415
Corporate services
Noninterest Income
Total noninterest income	1,914	1,849	1,742
Residential mortgage
Noninterest Income
Total noninterest income	368	316	350
Service charges on deposits
Noninterest Income
Total noninterest income	$ 702	$ 714	$ 695

Consolidated Statement of Compr

Consolidated Statement of Comprehensive Income - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Statement of Comprehensive Income [Abstract]
Net income	$ 5,418	$ 5,346	$ 5,388
Other comprehensive income (loss), before tax and net of reclassifications into Net income:
Net unrealized gains (losses) on non-OTTI securities	1,465	(526)	16
Net unrealized gains (losses) on OTTI securities	24	(14)	172
Net unrealized gains (losses) on cash flow hedge derivatives	297	(178)
Net unrealized gains (losses) on cash flow hedge derivatives			(287)
Pension and other postretirement benefit plan adjustments	158	16	169
Other	22	(37)	61
Other comprehensive income (loss), before tax and net of reclassifications into Net income	1,966	(739)	131
Income tax benefit (expense) related to items of other comprehensive income	(442)	156	(14)
Other comprehensive income (loss), after tax and net of reclassifications into Net income	1,524	(583)	117
Comprehensive income	6,942	4,763	5,505
Less: Comprehensive income attributable to noncontrolling interests	49	45	50
Comprehensive income attributable to PNC	$ 6,893	$ 4,718	$ 5,455

Consolidated Balance Sheet

Consolidated Balance Sheet - USD ($) $ in Millions		Dec. 31, 2019	Dec. 31, 2018
Assets
Cash and due from banks		$ 5,061	$ 5,608
Interest-earning deposits with banks		23,413	10,893
Loans held for sale (a)	[1]	1,083	994
Investment securities – available for sale		69,163	63,389
Investment securities – available for sale			63,389
Investment securities – held to maturity		17,661	19,312
Loans (a)	[1],[2]	239,843	226,245
Allowance for loan and lease losses		(2,742)	(2,629)
Net loans		237,101	223,616
Equity investments (b)	[3]	13,734	12,894
Mortgage servicing rights		1,644	1,983
Goodwill		9,233	9,218
Other (a)	[1]	32,202	34,408
Total assets		410,295	382,315
Deposits
Noninterest-bearing		72,779	73,960
Interest-bearing		215,761	193,879
Total deposits		288,540	267,839
Borrowed funds
Federal Home Loan Bank borrowings		16,341	21,501
Bank notes and senior debt		29,010	25,018
Subordinated debt		6,134	5,895
Other (c)	[4]	8,778	5,005
Total borrowed funds		60,263	57,419
Allowance for unfunded loan commitments and letters of credit		318	285
Accrued expenses and other liabilities		11,831	9,002
Total liabilities		360,952	334,545
Equity
Preferred stock (d)	[5]
Common stock ($5 par value, Authorized 800 shares, issued 542 shares)		2,712	2,711
Capital surplus		16,369	16,277
Retained earnings		42,215	38,919
Accumulated other comprehensive income (loss)		799	(725)
Common stock held in treasury at cost: 109 and 85 shares		(12,781)	(9,454)
Total shareholders’ equity		49,314	47,728
Noncontrolling interests		29	42
Total equity		49,343	47,770	[6]
Total liabilities and equity		$ 410,295	$ 382,315
[1]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .
[2]	Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
[3]	Amounts include our equity investment in BlackRock.
[4]	Our consolidated liabilities included Other borrowed funds of $ .1 billion at both December 31, 2019 and 2018 , for which we have elected the fair value option.
[5]	Par value less than $.5 million at each date.
[6]	The par value of our preferred stock outstanding was less than $.5 million at each date and, therefore, is excluded from this presentation.

Consolidated Balance Sheet (Par

Consolidated Balance Sheet (Parenthetical) - USD ($) $ in Millions		Dec. 31, 2019	Dec. 31, 2018		Jan. 01, 2018
Loans held for sale (a)	[1]	$ 1,083	$ 994
Loans and Leases Receivable, Net of Deferred Income	[1],[2]	239,843	226,245
Other (a)	[1]	32,202	34,408
Other Borrowings	[3]	$ 8,778	$ 5,005
Common stock, par value (in dollars per share)		$ 5	$ 5
Common stock, authorized (shares)		800,000,000	800,000,000
Common stock, issued (shares)		542,000,000	542,000,000
Common stock held in treasury at cost (shares)		109,000,000	85,000,000
Preferred Stock		$ 0.5	$ 0.5
Portion at Fair Value Measurement [Member]
Loans held for sale, fair value		1,100	900
Loans, fair value		700	800
Other assets, fair value		100	200
Other borrowed funds, fair value		$ 100	$ 100	[3]
Accounting Standards Update 2016-01
Securities reclassified to equity investments					$ 600
[1]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .
[2]	Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
[3]	Our consolidated liabilities included Other borrowed funds of $ .1 billion at both December 31, 2019 and 2018 , for which we have elected the fair value option.

Consolidated Statement of Chang

Consolidated Statement of Changes in Equity - USD ($) shares in Millions, $ in Millions		Total		Common stock	Preferred Stock Including Additional Paid in Capital		Common Stock Including Additional Paid in Capital	Retained Earnings	Accumulated Other Comprehensive Income (Loss)	Treasury Stock	Noncontrolling Interest
Beginning Balance (in shares) at Dec. 31, 2016				485
Common Stock [Abstract]
Treasury stock activity, shares				(12)
Ending Balance, (in shares) at Dec. 31, 2017				473
Total Equity, Beginning Balance at Dec. 31, 2016		$ 46,854		$ 2,709	$ 3,977		$ 12,674	$ 31,670	$ (265)	$ (5,066)	$ 1,155
Common Stock [Abstract]
Net income		5,388						5,338			50
Other comprehensive income (loss), net of tax		117							117
Dividends, Cash [Abstract]
Common		(1,266)						(1,266)
Preferred		(236)						(236)
Preferred stock discount accretion					6			(6)
Redemption of noncontrolling interests		(1,000)	[1]					(19)			(981)
Common stock activity		18	[2]	1			17
Treasury stock activity		(2,147)					(309)			(1,838)
Other		(143)			2		7				(152)
Total Equity, Ending Balance at Dec. 31, 2017		47,585		$ 2,710	3,985	[3]	12,389	35,481	(148)	(6,904)	72
Common Stock [Abstract]
Treasury stock activity, shares				(16)
Ending Balance, (in shares) at Dec. 31, 2018				457
Common Stock [Abstract]
Net income		5,346						5,301			45
Other comprehensive income (loss), net of tax		(583)							(583)
Dividends, Cash [Abstract]
Common		(1,601)						(1,601)
Preferred		(236)						(236)
Preferred stock discount accretion					4			(4)
Common stock activity		20	[2]	$ 1			19
Treasury stock activity		(2,651)					(101)			(2,550)
Other		(94)			(3)		(16)				(75)
Total Equity, Ending Balance at Dec. 31, 2018		47,770	[3]	$ 2,711	3,986	[3]	12,291	38,919	(725)	(9,454)	42
Dividends, Cash [Abstract]
Par value less than $.5 million at each date		$ 0.5
Preferred stock, par value		$ 1
Treasury stock activity, shares				(24)
Ending Balance, (in shares) at Dec. 31, 2019				433
Common Stock [Abstract]
Net income		$ 5,418						5,369			49
Other comprehensive income (loss), net of tax		1,524							1,524
Dividends, Cash [Abstract]
Common		(1,895)						(1,895)
Preferred		(236)						(236)
Preferred stock discount accretion					4			(4)
Common stock activity		21	[2]	$ 1			20
Treasury stock activity		(3,324)					3			(3,327)
Other		3			3		62				(62)
Total Equity, Ending Balance at Dec. 31, 2019		49,343		$ 2,712	$ 3,993	[3]	$ 12,376	$ 42,215	$ 799	$ (12,781)	$ 29
Dividends, Cash [Abstract]
Common stock activity, shares	[2]			0.5
Par value less than $.5 million at each date		$ 0.5
Preferred stock, par value		$ 1
[1]	Relates to the redemption of Perpetual Trust Securities in the first quarter of 2017. See Note 15 in our 2017 Annual Report on Form 10-K for additional information.
[2]	Common stock activity totaled less than .5 million shares issued.
[3]	The par value of our preferred stock outstanding was less than $.5 million at each date and, therefore, is excluded from this presentation.

Consolidated Statement of Cash

Consolidated Statement of Cash Flows - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Operating Activities
Net income	$ 5,418	$ 5,346	$ 5,388
Adjustments to reconcile net income to net cash provided (used) by operating activities
Provision for credit losses	773	408	441
Depreciation and amortization	1,315	1,129	1,117
Deferred income taxes	303	133	(403)
Changes in fair value of mortgage servicing rights	645	172	323
Undistributed earnings of BlackRock	(531)	(525)	(727)
Net change in
Trading securities and other short-term investments	560	(893)	305
Loans held for sale	(123)	1,635	(1,148)
Other assets	(788)	108	647
Accrued expenses and other liabilities	132	295	(704)
Other	(341)	32	340
Net cash provided (used) by operating activities	7,363	7,840	5,579
Sales
Securities available for sale	7,755	7,505	5,647
Loans	1,664	1,323	2,001
Repayments/maturities
Securities available for sale	11,974	9,388	10,734
Securities held to maturity	3,348	2,447	2,948
Purchases
Securities available for sale	(23,739)	(23,418)	(13,605)
Securities held to maturity	(1,751)	(3,370)	(5,605)
Loans	(1,027)	(690)	(841)
Net change in
Federal funds sold and resale agreements	4,899	(5,837)	(245)
Interest-earning deposits with banks	(12,520)	17,702	(2,884)
Loans	(14,963)	(7,335)	(10,483)
Net cash (paid for) received from acquisition and divestiture activity	75		(1,342)
Other	(705)	(1,684)	(1,220)
Net cash provided (used) by investing activities	(24,990)	(3,969)	(14,895)
Net change in
Noninterest-bearing deposits	(1,166)	(6,016)	(264)
Interest-bearing deposits	21,882	8,690	8,255
Federal funds purchased and repurchase agreements	4,260	392	(148)
Federal Home Loan Bank borrowings	4,800	1,500
Commercial paper		(100)	100
Other borrowed funds	(495)	20	459
Sales/issuances
Federal Home Loan Bank borrowings	12,040	9,500	11,000
Bank notes and senior debt	8,977	3,238	7,062
Subordinated debt	744	1,243
Other borrowed funds	1,131	500	427
Preferred stock
Common and treasury stock	90	69	132
Repayments/maturities
Federal Home Loan Bank borrowings	(22,000)	(10,536)	(7,512)
Bank notes and senior debt	(5,600)	(6,175)	(1,800)
Subordinated debt	(700)	(575)	(2,758)
Other borrowed funds	(1,174)	(548)	(318)
Redemption of noncontrolling interests			(1,000)
Acquisition of treasury stock	(3,578)	(2,877)	(2,447)
Preferred stock cash dividends paid	(236)	(236)	(236)
Common stock cash dividends paid	(1,895)	(1,601)	(1,266)
Net cash provided (used) by financing activities	17,080	(3,512)	9,686
Net Increase (Decrease) In Cash And Due From Banks	(547)	359	370
Cash and due from banks at beginning of period	5,608	5,249	4,879
Cash and due from banks at end of period	5,061	5,608	5,249
Supplemental Disclosures
Interest paid	3,742	2,835	1,743
Income taxes paid	430	372	72
Income taxes refunded	17	468	24
Leased assets obtained in exchange for new operating lease liabilities	317
Right-of-use assets recognized at adoption of ASU 2016-02	2,004
Non-cash Investing and Financing Items
Transfer from loans to loans held for sale, net	958	403	419
Transfer from loans to foreclosed assets	174	193	215
Transfer from trading securities to available for sale securities	$ 328		$ 192

Accounting Policies

Accounting Policies	12 Months Ended
	Dec. 31, 2019
Accounting Policies [Abstract]
Accounting Policies	NOTES TO CONSOLIDATED FINANCIAL STATEMENTS T HE PNC F INANCIAL S ERVICES G ROUP , I NC . B USINESS The PNC Financial Services Group, Inc. (PNC) is one of the largest diversified financial services companies in the United States (U.S.) and is headquartered in Pittsburgh, Pennsylvania. We have businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of our products and services nationally. Our retail branch network is located primarily in markets across the Mid-Atlantic, Midwest and Southeast. We also have strategic international offices in four countries outside the U.S. N OTE 1 A CCOUNTING P OLICIES Basis of Financial Statement Presentation Our consolidated financial statements include the accounts of the parent company and its subsidiaries, most of which are wholly-owned, certain partnership interests, and variable interest entities. We prepared these consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (GAAP). We have eliminated intercompany accounts and transactions. We have also considered the impact of subsequent events on these consolidated financial statements. Use of Estimates We prepared these consolidated financial statements using financial information available at the time of preparation, which requires us to make estimates and assumptions that affect the amounts reported. Our most significant estimates pertain to our fair value measurements and allowances for loan and lease losses and unfunded loan commitments and letters of credit. Actual results may differ from the estimates and the differences may be material to the consolidated financial statements. Investment in BlackRock, Inc. We account for our investment in the common stock and Series B Preferred Stock of BlackRock (deemed to be in-substance common stock) under the equity method of accounting. The investment in BlackRock is reflected on our Consolidated Balance Sheet in Equity investments, while our equity in earnings of BlackRock is reported on our Consolidated Income Statement in Asset management noninterest income. Variable Interest Entities A variable interest entity (VIE) is a corporation, partnership, limited liability company, or any other legal structure used to conduct activities or hold assets generally that either: • Does not have equity investors with voting rights that can directly or indirectly make decisions about the entity’s activities through those voting rights or similar rights; or • Has equity investors that do not provide sufficient equity for the entity to finance its activities without additional subordinated financial support. A VIE often holds financial assets, including loans or receivables, real estate or other property. VIEs are assessed for consolidation under ASC 810 – Consolidation when we hold a variable interest in these entities. We consolidate a VIE if we are its primary beneficiary. The primary beneficiary of a VIE is determined to be the party that meets both of the following criteria: (i) has the power to make decisions that most significantly affect the economic performance of the VIE; and (ii) has the obligation to absorb losses or the right to receive benefits that in either case could potentially be significant to the VIE. Upon consolidation of a VIE, we recognize all of the VIE’s assets, liabilities and noncontrolling interests on our Consolidated Balance Sheet. On a quarterly basis, we determine whether any changes occurred requiring a reassessment of whether we are the primary beneficiary of an entity. See Note 2 Loan Sale and Servicing Activities and Variable Interest Entities for information about VIEs that we consolidate as well as those that we do not consolidate but in which we hold a significant variable interest. Revenue Recognition We earn interest and noninterest income from various sources, including: • Lending; • Securities portfolio; • Asset management; • Customer deposits; • Loan sales, loan securitizations, and servicing; • Brokerage services; • Sale of loans and securities; • Certain private equity activities; and • Securities, derivatives and foreign exchange activities. In addition, we earn fees and commissions from: • Issuing loan commitments, standby letters of credit and financial guarantees; • Deposit account services; • Merchant services; • Selling various insurance products; • Providing treasury management services; • Providing merger and acquisition advisory and related services; • Debit and credit card transactions; and • Participating in certain capital markets transactions. Our Asset management noninterest income also includes our share of the earnings of BlackRock recognized under the equity method of accounting. Service charges on deposit accounts are recognized when earned. Brokerage fees and gains and losses on the sale of securities and certain derivatives are recognized on a trade-date basis. We record private equity income or loss based on changes in the valuation of the underlying investments or when we dispose of our interest. We recognize gain/(loss) on changes in the fair value of certain financial instruments where we have elected the fair value option. These financial instruments include certain commercial and residential mortgage loans originated for sale, certain residential mortgage portfolio loans and resale agreements. We also recognize gain/(loss) on changes in the fair value of residential and commercial mortgage servicing rights (MSRs). We recognize revenue from servicing residential mortgages, commercial mortgages and other consumer loans for others as earned based on the specific contractual terms. These revenues are reported on the Consolidated Income Statement in the line items Residential mortgage, Corporate services and Consumer services. We recognize revenue from securities, derivatives and foreign exchange customer-related trading, as well as securities underwriting activities, as these transactions occur or as services are provided. We generally recognize gains from the sale of loans upon meeting the derecognition criteria for transfers of financial assets. Mortgage revenue recognized is reported net of mortgage repurchase reserves. For the fee-based revenue within the scope of ASC Topic 606 - Revenue from Contracts with Customers , revenue is recognized when or as those services are transferred to the customer. See Note 23 Fee-Based Revenue from Contracts with Customers for additional information related to revenue within the scope of Topic 606. Cash and Cash Equivalents Cash and due from banks are considered cash and cash equivalents for financial reporting purposes because they represent a primary source of liquidity. Investments We hold interests in various types of investments. The accounting for these investments is dependent on a number of factors including, but not limited to, items such as: • Ownership interest; • Our plans for the investment; and • The nature of the investment. Debt Securities Debt securities are recorded on a trade-date basis. We classify debt securities as held to maturity and carry them at amortized cost if we have the positive intent and ability to hold the securities to maturity. Debt securities that we purchase for certain risk management activities or customer-related trading activities are carried at fair value and classified as trading securities and are reported in the Other assets line item on our Consolidated Balance Sheet. Realized and unrealized gains and losses on trading securities are included in Other noninterest income. Debt securities not classified as held to maturity or trading are designated as securities available for sale and carried at fair value with unrealized gains and losses, net of income taxes, reflected in Accumulated other comprehensive income (AOCI). On at least a quarterly basis, we review all debt securities that are in an unrealized loss position for other than temporary impairment (OTTI). An investment security is deemed impaired if the fair value of the investment is less than its amortized cost. Amortized cost includes adjustments (if any) made to the cost basis of an investment for accretion, amortization, previous other-than-temporary impairments and hedging gains and losses. After an investment security is determined to be impaired, we evaluate whether the decline in value is other-than-temporary. Declines in the fair value of available for sale and held to maturity debt securities that are deemed other-than-temporary and are attributable to credit deterioration are recognized in Other noninterest income on our Consolidated Income Statement in the period in which the determination is made. Declines in fair value which are deemed other-than-temporary and attributable to factors other than credit deterioration are recognized in AOCI on our Consolidated Balance Sheet. We include all interest on debt securities, including amortization of premiums and accretion of discounts on investment securities, in net interest income using the constant effective yield method generally calculated over the contractual lives of the securities. Effective yields reflect either the effective interest rate implicit in the security at the date of acquisition or the effective interest rate determined based on improved cash flows subsequent to impairment. We compute gains and losses realized on the sale of available for sale debt securities on a specific security basis. These securities gains/(losses) are included in Other noninterest income on the Consolidated Income Statement. Equity Securities and Partnership Interests We account for equity securities, equity investments other than BlackRock, private equity investments, and investments in limited partnerships, limited liability companies and other investments that are not required to be consolidated under one of the following methods: • We use the equity method for general and limited partner ownership interests and limited liability companies in which we are considered to have significant influence over the operations of the investee. Under the equity method, we record our equity ownership share of net income or loss of the investee in Noninterest income and any dividends received on equity method investments are recorded as a reduction to the investment balance. When an equity investment experiences an other-than-temporary decline in value, we may be required to record a loss on the investment. • We measure equity securities that have a readily determinable fair value at fair value through Net income. Both realized and unrealized gains and losses are included in Noninterest income. Dividend income on these equity securities is included in Other interest income on our Consolidated Income Statement. • We generally use the practicability exception to fair value measurement for all other investments without a readily determinable fair value. When we elect this alternative measurement method, the carrying value is adjusted for impairment, if any, plus or minus changes in value resulting from observable price changes in orderly transactions for identical or similar instruments of the same issuer. These investments are written down to fair value if a qualitative assessment indicates impairment and the fair value is less than the carrying value. The amount of the write-down is accounted for as a loss included in Noninterest income. Distributions received on these investments are included in Noninterest income. Investments described above are included in Equity investments on our Consolidated Balance Sheet. Private Equity Investments We report private equity investments, which include direct investments in companies, affiliated partnership interests and indirect investments in private equity funds, at estimated fair value. These estimates are based on available information and may not necessarily represent amounts that we will ultimately realize through distribution, sale or liquidation of the investments. Fair values of publicly-traded direct investments are determined using quoted market prices and are subject to various discount factors arising from security level restrictions, when appropriate. The valuation procedures applied to direct investments and indirect investments are detailed in Note 6 Fair Value . We include all private equity investments within Equity investments on our Consolidated Balance Sheet. Changes in fair value of private equity investments are recognized in Other noninterest income. We consolidate affiliated partnerships when we have determined that we have control of the partnership or are the primary beneficiary if the entity is a VIE. The portion we do not own is reflected in Noncontrolling interests on our Consolidated Balance Sheet. Loans Loans are classified as held for investment when management has both the intent and ability to hold the loan for the foreseeable future, or until maturity or payoff. Management’s intent and view of the foreseeable future may change based on changes in business strategies, the economic environment, market conditions and the availability of government programs. Measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Except as described below, loans held for investment are stated at recorded investment, which represents the principal amounts outstanding, net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans. Interest on performing loans (excluding interest on purchased impaired loans, which is further discussed below) is accrued based on the principal amount outstanding and recorded in Interest income as earned using the constant effective yield method. Loan origination fees, direct loan origination costs, and loan premiums and discounts are deferred and accreted or amortized into Net interest income using the constant effective yield method, over the contractual life of the loan. In addition to originating loans, we also acquire loans through portfolio purchases or acquisitions of other financial services companies. For certain acquired loans that have experienced a deterioration of credit quality, we follow the guidance contained in ASC 310-30 – Loans and Debt Securities Acquired with Deteriorated Credit Quality. Under this guidance, acquired purchased impaired loans are to be recorded at fair value without the carryover of any existing valuation allowances. When evidence of credit quality deterioration and evidence that it is probable that we will be unable to collect all contractual amounts due exist, we consider the loans to be purchased credit impaired and we estimate the amount and timing of undiscounted expected cash flows at acquisition for each loan either individually or on a pool basis. The excess of undiscounted cash flows expected to be collected on a purchased impaired loan (or pool of loans) over its carrying value represents the accretable yield which is recognized into interest income over the remaining life of the loan (or pool of loans) using the constant effective yield method. Subsequent decreases in expected cash flows that are attributable, at least in part, to credit quality are recognized as impairments through a charge to the provision for credit losses resulting in an increase in the Allowance for Loan and Lease Losses (ALLL). Subsequent increases in expected cash flows are recognized as a provision recapture of previously recorded ALLL or prospectively through an adjustment of the loan’s or pool’s yield over its remaining life. Loans Held for Sale We designate loans as held for sale when we have the intent to sell them. We transfer loans to the Loans held for sale category at the lower of cost or estimated fair value less cost to sell. At the time of transfer, write-downs on the loans are recorded as charge-offs. We establish a new cost basis upon transfer. Any subsequent lower-of-cost-or-market adjustment is determined on an individual loan basis and is recognized as a valuation allowance with any charges included in Other noninterest income. We have elected to account for certain commercial and residential mortgage loans held for sale at fair value. The changes in the fair value of the commercial mortgage loans are measured and recorded in Other noninterest income while the residential mortgage loans are measured and recorded in Residential mortgage noninterest income each period. See Note 6 Fair Value for additional information. Interest income with respect to loans held for sale is accrued based on the principal amount outstanding and the loan’s contractual interest rate. In certain circumstances, loans designated as held for sale may be transferred to held for investment based on a change in strategy. We transfer these loans at the lower of cost or estimated fair value; however, any loans originated or purchased for held for sale and designated at fair value remain at fair value for the life of the loan. Leases We provide financing for various types of equipment, including aircraft, energy and power systems, and vehicles through a variety of lease arrangements. Direct financing leases are carried at the aggregate of lease payments plus estimated residual value of the leased equipment, less unearned income. Leveraged leases, a form of financing leases, are carried net of nonrecourse debt. We recognize income over the term of the lease using the constant effective yield method. Lease residual values are reviewed for impairment at least annually. Gains or losses on the sale of leased assets are included in Other noninterest income while valuation adjustments on lease residuals are included in Other noninterest expense. We adopted Accounting Standards Update (ASU) 2016-02 – Leases as of January 1, 2019 and recognized lease liabilities and right-of-use (ROU) assets of $2.1 billion and $2.0 billion , respectively. In addition, we recognized a one-time pre-tax adjustment of $83 million to retained earnings, related primarily to deferred gains on previous sale-leaseback transactions. Loan Sales, Loan Securitizations and Retained Interests We recognize the sale of loans or other financial assets when the transferred assets are legally isolated from our creditors and the appropriate accounting criteria are met. We have sold mortgage and other loans through securitization transactions. In a securitization, financial assets are transferred into trusts or to special purpose entities (SPEs) in transactions to effectively legally isolate the assets from us. In a securitization, the trust or SPE issues beneficial interests in the form of senior and subordinated securities backed or collateralized by the assets sold to the trust. The senior classes of the asset-backed securities typically receive investment grade credit ratings at the time of issuance. These ratings are generally achieved through the creation of lower-rated subordinated classes of asset-backed securities, as well as subordinated or residual interests. In certain cases, we may retain a portion or all of the securities issued, interest-only strips, one or more subordinated tranches, servicing rights and, in some cases, cash reserve accounts. Securitized loans are removed from the balance sheet and a net gain or loss is recognized in Noninterest income at the time of initial sale. Gains or losses recognized on the sale of the loans depend on the fair value of the loans sold and the retained interests at the date of sale. We generally estimate the fair value of the retained interests based on the present value of future expected cash flows using assumptions as to discount rates, interest rates, prepayment speeds, credit losses and servicing costs, if applicable. With the exception of loan sales to certain U.S. government-chartered entities, our loan sales and securitizations are generally structured without recourse to us except for representations and warranties and with no restrictions on the retained interests. We originate, sell and service commercial mortgage loans under the Federal National Mortgage Association (FNMA) Delegated Underwriting and Servicing (DUS) program. Under the provisions of the DUS program, we participate in a loss-sharing arrangement with FNMA. When we are obligated for loss-sharing or recourse, our policy is to record such liabilities initially at fair value and subsequently reserve for estimated losses in accordance with guidance contained in applicable GAAP. Commercial Lending Loans Classified as Nonperforming and Accounted for as Nonaccrual • Loans accounted for at amortized cost where: – The loan is 90 days or more past due. – The loan is rated substandard or worse due to the determination that full collection of principal and interest is not probable as demonstrated by the following conditions: • The collection of principal or interest is 90 days or more past due; • Reasonable doubt exists as to the certainty of the borrower’s future debt service ability, according to the terms of the credit arrangement, regardless of whether 90 days have passed or not; • The borrower has filed or will likely file for bankruptcy; • The bank advances additional funds to cover principal or interest; • We are in the process of liquidating a commercial borrower; or • We are pursuing remedies under a guarantee. Loans Excluded from Nonperforming Classification but Accounted for as Nonaccrual • Loans accounted for under the fair value option and full collection of principal and interest is not probable. • Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full collection of principal and interest is not probable. Loans Excluded from Nonperforming Classification and Nonaccrual Accounting • Loans that are well secured and in the process of collection. Consumer Lending Loans Classified as Nonperforming and Accounted for as Nonaccrual • Loans accounted for at amortized cost where full collection of contractual principal and interest is not deemed probable as demonstrated in the policies below: – The loan is 90 days past due for home equity and installment loans, and 180 days past due for well secured residential real estate loans; – The loan has been modified and classified as a troubled debt restructuring (TDR); – Notification of bankruptcy has been received; – The bank holds a subordinate lien position in the loan and the first lien mortgage loan is seriously stressed ( i.e. , 90 days or more past due); – Other loans within the same borrower relationship have been placed on nonaccrual or charge-offs have been taken on them; – The bank has ordered the repossession of non-real estate collateral securing the loan; or – The bank has charged-off the loan to the value of the collateral. Loans Excluded from Nonperforming Classification but Accounted for as Nonaccrual • Loans accounted for under the fair value option and full collection of principal and interest is not probable. • Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full collection of principal and interest is not probable. Loans Excluded from Nonperforming Classification and Nonaccrual Accounting • Purchased impaired loans because interest income is accreted through the accounting model. • Certain government insured loans where substantially all principal and interest is insured. • Residential real estate loans that are well secured and in the process of collection. • Consumer loans and lines of credit, not secured by residential real estate or automobiles, as permitted by regulatory guidance. See Note 3 Asset Quality in this Report for additional detail on nonperforming assets and asset quality indicators for commercial and consumer loans. Commercial Lending We generally charge off Commercial Lending (Commercial, Commercial Real Estate, and Equipment Lease Financing) nonperforming loans when we determine that a specific loan, or portion thereof, is uncollectible. This determination is based on the specific facts and circumstances of the individual loans. In making this determination, we consider the viability of the business or project as a going concern, the past due status when the asset is not well-secured, the expected cash flows to repay the loan, the value of the collateral, and the ability and willingness of any guarantors to perform. Additionally, in general, for smaller commercial loans of $1 million or less, a partial or full charge-off occurs at 120 days past due for term loans and 180 days past due for revolvers. Certain small business credit card balances that are placed on nonaccrual status when they become 90 days or more past due are charged-off at 180 days past due. Consumer Lending Home equity installment loans, home equity lines of credit, and residential real estate loans that are not well-secured and in the process of collection are charged-off at no later than 180 days past due. At that time, the basis in the loan is reduced to the fair value of the collateral less costs to sell. In addition to this policy, the bank recognizes a charge-off on a secured consumer loan when: • The bank holds a subordinate lien position in the loan and a foreclosure notice has been received on the first lien loan; • The bank holds a subordinate lien position in the loan which is 30 days or more past due with a combined loan to value ratio of greater than or equal to 110% and the first lien loan is seriously stressed ( i.e ., 90 days or more past due); • The loan is modified or otherwise restructured in a manner that results in the loan becoming collateral dependent; • Notification of bankruptcy has been received within the last 60 days; • The borrower has been discharged from personal liability through Chapter 7 bankruptcy and has not formally reaffirmed his or her loan obligation to us; or • The collateral securing the loan has been repossessed and the value of the collateral is less than the recorded investment of the loan outstanding. For loans that continue to meet any of the above policies, collateral values are updated annually and subsequent declines in collateral values are charged-off resulting in incremental provision for credit loss. Most consumer loans and lines of credit, not secured by residential real estate, are charged off after 120-180 days past due. Accounting for Nonperforming Assets and Leases and Other Nonaccrual Loans For accrual loans, interest income is accrued on a daily basis and certain fees and costs are deferred upon origination and recognized in income over the term of the loan utilizing an effective yield method. For nonaccrual loans, interest income accrual and deferred fee/cost recognition is discontinued. Additionally, the current year accrued and uncollected interest is reversed through Net interest income and prior year accrued and uncollected interest is charged-off. Nonaccrual loans may also be charged-off to reduce the basis to the fair value of collateral less costs to sell. If payment is received on a nonaccrual loan, generally the payment is first applied to the recorded investment; payments are then applied to recover any charged-off amounts related to the loan. Finally, if both recorded investment and any charge-offs have been recovered, then the payment will be recorded as interest income. For certain nonaccrual consumer loans, the receipt of interest payments is recognized as interest income on a cash basis. Cash basis income recognition is applied if a loan’s recorded investment is deemed fully collectible and the loan has performed under contractual terms for at least six months. For TDRs, payments are applied based upon their contractual terms unless the related loan is deemed non-performing. TDRs are generally included in nonperforming and nonaccrual loans. However, after a reasonable period of time in which the loan performs under restructured terms and meets other performance indicators, it is returned to performing/accruing status. This return to performing/accruing status demonstrates that the bank expects to collect all of the loan’s remaining contractual principal and interest. TDRs resulting from i) borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us and ii) borrowers that are not currently obligated to make both principal and interest payments under the restructured terms are not returned to accrual status. Other nonaccrual loans are generally not returned to accrual status until the borrower has performed in accordance with the contractual terms and other performance indicators for at least six months, the period of time which was determined to demonstrate the expected collection of the loan’s remaining contractual principal and interest. When a nonperforming loan is returned to accrual status, it is then considered a performing loan. See Note 3 Asset Quality and Note 4 Allowance for Loan and Lease Losses in this Report for additional TDR information. Foreclosed assets consist of any asset seized or property acquired through a foreclosure proceeding or acceptance of a deed-in-lieu of foreclosure. Other real estate owned comprises principally commercial and residential real estate properties obtained in partial or total satisfaction of loan obligations. After obtaining a foreclosure judgment, or in some jurisdictions the initiation of proceedings under a power of sale in the loan instruments, the property will be sold. When we are awarded title or completion of deed-in-lieu of foreclosure, we transfer the loan to foreclosed assets included in Other assets on our Consolidated Balance Sheet. Property obtained in satisfaction of a loan is initially recorded at estimated fair value less cost to sell. Based upon the estimated fair value less cost to sell, the recorded investment of the loan is adjusted and, typically, a charge-off/recovery is recognized to the ALLL. We estimate fair values primarily based on appraisals, or sales agreements with third parties. Subsequently, foreclosed assets are valued at the lower of the amount recorded at acquisition date or estimated fair value less cost to sell. Valuation adjustments on these assets and gains or losses realized from disposition of such property are reflected in Other noninterest expense. For certain mortgage loans that have a government agency guarantee, we establish a separate other receivable upon foreclosure. The receivable is measured based on the loan balance (inclusive of principal and interest) that is expected to be recovered from the guarantor. Allowance for Loan and Lease Losses We maintain the ALLL at a level that we believe to be appropriate to absorb estimated probable credit losses incurred in the loan and lease portfolios as of the balance sheet date. Our determination of the allowance is based on periodic evaluations of these loan and lease portfolios and other relevant factors. This critical estimate includes significant use of our own historical data and complex methods to interpret this data. These evaluations are inherently subjective, as they require material estimates and may be susceptible to significant change, and include, among others: • Probability of default (PD); • Loss given default (LGD); • Exposure at default (EAD); • Movement through delinquency stages; • Amounts and timing of expected future cash flows; • Value of collateral; and • Qualitative factors, such as changes in current economic conditions, that may not be reflected in modeled results. For all loans, except purchased impaired loans, the ALLL is the sum of three components: (i) asset specific/individual impaired reserves, (ii) quantitative (formulaic or pooled) reserves and (iii) qualitative (judgmental) reserves. The reserve calculation and determination process is dependent on the use of key assumptions. Key reserve assumptions and estimation processes react to and are influenced by observed changes in loan portfolio performance experience, the financial strength of the borrowers, and economic conditions. Key reserve assumptions are periodically updated. See Note 4 Allowance for Loan and Lease Losses for additional detail on our ALLL. Asset Specific/Individual Component Nonperforming loans that are considered impaired under ASC 310 – Receivables, which include all commercial and consumer TDRs, are evaluated for a specific reserve. Specific reserve allocations are determined as follows: • For commercial nonperforming loans and commercial TDRs greater than or equal to a defined dollar threshold, specific reserves are based on an analysis of the present va

Loan Sale and Servicing Activit

Loan Sale and Servicing Activities and Variable Interest Entities	12 Months Ended
	Dec. 31, 2019
Loan Sale and Servicing Activities and Variable Interest Entities [Abstract]
Loan Sale and Servicing Activities and Variable Interest Entities	L OAN S ALE AND S ERVICING A CTIVITIES AND V ARIABLE I NTEREST E NTITIES Loan Sale and Servicing Activities We have transferred residential and commercial mortgage loans in securitization or sales transactions in which we have continuing involvement. These transfers have occurred through Agency securitization, Non-agency securitization, and loan sale transactions. Agency securitizations consist of securitization transactions with FNMA, Federal Home Loan Mortgage Corporation (FHLMC) and Government National Mortgage Association (GNMA) (collectively, the Agencies). FNMA and FHLMC generally securitize our transferred loans into mortgage-backed securities for sale into the secondary market through SPEs that they sponsor. As an authorized GNMA issuer/servicer, we pool Federal Housing Administration (FHA) and Department of Veterans Affairs (VA) insured loans into mortgage-backed securities for sale into the secondary market. In Non-agency securitizations, we have transferred loans into securitization SPEs. In other instances, third-party investors have also purchased our loans in loan sale transactions and in certain instances have subsequently sold these loans into securitization SPEs. Securitization SPEs utilized in the Agency and Non-agency securitization transactions are VIEs. Our continuing involvement in the FNMA, FHLMC, and GNMA securitizations, Non-agency securitizations, and loan sale transactions generally consists of servicing, repurchasing previously transferred loans under certain conditions and loss share arrangements, and, in limited circumstances, holding of mortgage-backed securities issued by the securitization SPEs. Depending on the transaction, we may act as the master, primary and/or special servicer to the securitization SPEs or third-party investors. Servicing responsibilities typically consist of collecting and remitting monthly borrower principal and interest payments, maintaining escrow deposits, performing loss mitigation and foreclosure activities, and, in certain instances, funding of servicing advances. Servicing advances, which are generally reimbursable, are made for principal and interest and collateral protection and are carried in Other assets at cost. We earn servicing and other ancillary fees for our role as servicer and, depending on the contractual terms of the servicing arrangement, we can be terminated as servicer with or without cause. At the consummation date of each type of loan transfer where we retain the servicing, we recognize a servicing right at fair value. See Note 6 Fair Value and Note 7 Goodwill and Mortgage Servicing Rights for further discussion of our servicing rights. Certain loans transferred to the Agencies contain removal of account provisions (ROAPs). Under these ROAPs, we hold an option to repurchase at par individual delinquent loans that meet certain criteria. In other limited cases, GNMA has granted us the right to repurchase current loans when we intend to modify the borrower’s interest rate under established guidelines. When we have the unilateral ability to repurchase a loan, effective control over the loan has been regained and we recognize an asset (in either Loans or Loans held for sale) and a corresponding liability (in Other borrowed funds) on the balance sheet regardless of our intent to repurchase the loan. The Agency and Non-agency mortgage-backed securities issued by the securitization SPEs that are purchased and held on our balance sheet are typically purchased in the secondary market. We do not retain any credit risk on our Agency mortgage-backed security positions as FNMA, FHLMC and the U.S. Government (for GNMA) guarantee losses of principal and interest. We also have involvement with certain Agency and Non-agency commercial securitization SPEs where we have not transferred commercial mortgage loans. These SPEs were sponsored by independent third-parties and the loans held by these entities were purchased exclusively from other third-parties. Generally, our involvement with these SPEs is as servicer with servicing activities consistent with those described above. We recognize a liability for our loss exposure associated with contractual obligations to repurchase previously transferred loans due to possible breaches of representations and warranties and also for loss sharing arrangements (recourse obligations) with the Agencies. Other than providing temporary liquidity under servicing advances and our loss exposure associated with our repurchase and recourse obligations, we have not provided nor are we required to provide any type of credit support, guarantees or commitments to the securitization SPEs or third-party investors in these transactions. Table 35 : Cash Flows Associated with Loan Sale and Servicing Activities In millions Residential Mortgages Commercial Mortgages (a) Cash Flows - Year ended December 31, 2019 Sales of loans (b) $ 4,259 $ 3,540 Repurchases of previously transferred loans (c) $ 321 $ 30 Servicing fees (d) $ 352 $ 130 Servicing advances recovered/(funded), net $ 45 $ 63 Cash flows on mortgage-backed securities held (e) $ 4,362 $ 84 Cash Flows - Year ended December 31, 2018 Sales of loans (b) $ 4,474 $ 4,140 Repurchases of previously transferred loans (c) $ 393 $ 32 Servicing fees (d) $ 362 $ 135 Servicing advances recovered/(funded), net $ 45 $ (3 ) Cash flows on mortgage-backed securities held (e) $ 1,964 $ 109 (a) Represents cash flow information associated with both commercial mortgage loan transfer and servicing activities. (b) Gains/losses recognized on sales of loans were insignificant for the periods presented. (c) Includes both residential and commercial mortgage government insured or guaranteed loans eligible for repurchase through the exercise of our ROAP option, as well as residential mortgage loans repurchased due to alleged breaches of origination covenants or representations and warranties made to purchasers. (d) Includes contractually specified servicing fees, late charges and ancillary fees. (e) Represents cash flows on securities where we transferred to, and/or service loans for, a securitization SPE and we hold securities issued by that SPE. The carrying values of such securities held were $17.8 billion in residential mortgage-backed securities and $.6 billion in commercial mortgage-backed securities at December 31, 2019 and $13.3 billion in residential mortgage-backed securities and $.6 billion in commercial mortgage-backed securities at December 31, 2018 . Table 36 presents information about the principal balances of transferred loans that we service and are not recorded on our Consolidated Balance Sheet. We would only experience a loss on these transferred loans if we were required to repurchase a loan, where the repurchase price exceeded the loan's fair value, due to a breach in representations and warranties or a loss sharing arrangement associated with our continuing involvement with these loans. The estimate of losses related to breaches in representations and warranties was insignificant at December 31, 2019 and 2018. Table 36 : Principal Balance, Delinquent Loans and Net Charge-offs Related to Serviced Loans For Others In millions Residential Mortgages Commercial Mortgages (a) December 31, 2019 Total principal balance $ 49,323 $ 42,414 Delinquent loans (b) $ 492 $ 64 December 31, 2018 Total principal balance $ 54,028 $ 47,969 Delinquent loans (b) $ 622 $ 234 Year ended December 31, 2019 Net charge-offs (c) $ 40 $ 520 Year ended December 31, 2018 Net charge-offs (c) $ 47 $ 269 (a) Represents information at the securitization level in which we have sold loans and we are the servicer for the securitization. (b) Serviced delinquent loans are 90 days or more past due or are in process of foreclosure. (c) Net charge-offs for Residential mortgages represent credit losses less recoveries distributed and as reported to investors during the period. Net charge-offs for Commercial mortgages represent credit losses less recoveries distributed and as reported by the trustee for commercial mortgage backed securitizations. Realized losses for Agency securitizations are not reflected as we do not manage the underlying real estate upon foreclosure and, as such, do not have access to loss information. Variable Interest Entities (VIEs) We are involved with various entities in the normal course of business that are deemed to be VIEs. We assess VIEs for consolidation based upon the accounting policies described in Note 1 Accounting Policies . Our consolidated VIEs were insignificant at both December 31, 2019 and 2018 . We have not provided additional financial support to these entities which we are not contractually required to provide. The following table provides a summary of non-consolidated VIEs with which we have significant continuing involvement but are not the primary beneficiary. We have excluded certain transactions with non-consolidated VIEs from the balances presented in Table 37 where we have determined that our continuing involvement is not significant. We do not consider our continuing involvement to be significant when it relates to a VIE where we only invest in securities issued by the VIE and were not involved in the design of the VIE or where no transfers have occurred between us and the VIE. In addition, where we only have lending arrangements in the normal course of business with entities that could be VIEs, we have excluded these transactions with non-consolidated entities from the balances presented in Table 37 . These loans are included as part of the asset quality disclosures that we make in Note 3 Asset Quality . Table 37 : Non-Consolidated VIEs In millions PNC Risk of Loss (a) Carrying Value of Assets Carrying Value of Liabilities December 31, 2019 Mortgage-backed securitizations (b) $ 19,287 $ 19,287 (c) Tax credit investments and other 3,131 3,028 (d) $ 1,101 (e) Total $ 22,418 $ 22,315 $ 1,101 December 31, 2018 Mortgage-backed securitizations (b) $ 14,266 $ 14,266 (c) Tax credit investments and other 2,949 2,911 (d) $ 806 (e) Total $ 17,215 $ 17,177 $ 806 (a) Represents loans, investments and other assets related to non-consolidated VIEs, net of collateral (if applicable). The risk of loss excludes any potential tax recapture associated with tax credit investments. (b) Amounts reflect involvement with securitization SPEs where we transferred to, and/or service loans for, an SPE and we hold securities issued by that SPE. Values disclosed in the PNC Risk of Loss column represent our maximum exposure to loss for those securities’ holdings. (c) Included in Investment securities, Mortgage servicing rights and Other assets on our Consolidated Balance Sheet. (d) Included in Investment securities, Loans, Equity investments and Other assets on our Consolidated Balance Sheet. (e) Included in Deposits and Other liabilities on our Consolidated Balance Sheet. Mortgage-Backed Securitizations In connection with each Agency and Non-agency residential and commercial mortgage-backed securitization discussed above, we evaluate each SPE utilized in these transactions for consolidation. In performing these assessments, we evaluate our level of continuing involvement in these transactions as the nature of our involvement ultimately determines whether or not we hold a variable interest and/or are the primary beneficiary of the SPE. Factors we consider in our consolidation assessment include the significance of (i) our role as servicer, (ii) our holdings of mortgage-backed securities issued by the securitization SPE and (iii) the rights of third-party variable interest holders. The first step in our assessment is to determine whether we hold a variable interest in the securitization SPE. We hold variable interests in Agency and Non-agency securitization SPEs through our holding of residential and commercial mortgage-backed securities issued by the SPEs and/or our recourse obligations. Each SPE in which we hold a variable interest is evaluated to determine whether we are the primary beneficiary of the entity. For Agency securitization transactions, our contractual role as servicer does not give us the power to direct the activities that most significantly affect the economic performance of the SPEs. Thus, we are not the primary beneficiary of these entities. For Non-agency securitization transactions, we would be the primary beneficiary to the extent our servicing activities give us the power to direct the activities that most significantly affect the economic performance of the SPE and we hold a more than insignificant variable interest in the entity. Details about the Agency and Non-agency securitization SPEs where we hold a variable interest and are not the primary beneficiary are included in Table 37 . Our maximum exposure to loss as a result of our involvement with these SPEs is the carrying value of the mortgage-backed securities, servicing assets, servicing advances and our liabilities associated with our recourse obligations. Creditors of the securitization SPEs have no recourse to our assets or general credit. Tax Credit Investments and Other For tax credit investments in which we do not have the right to make decisions that will most significantly impact the economic performance of the entity, we are not the primary beneficiary and thus do not consolidate the entity. These investments are disclosed in Table 37 . The table also reflects our maximum exposure to loss exclusive of any potential tax credit recapture. Our maximum exposure to loss is equal to our legally binding equity commitments adjusted for recorded impairment, partnership results or amortization for qualifying low income housing tax credit investments when applicable. For all legally binding unfunded equity commitments, we increase our recognized investment and recognize a liability. As of December 31, 2019 , we had a liability for unfunded commitments of $.6 billion related to investments in qualified affordable housing projects which is reflected in Other liabilities on our Consolidated Balance Sheet. Table 37 also includes our involvement in lease financing transactions with limited liability companies (LLCs) engaged in solar power generation that, to a large extent, provided returns in the form of tax credits. The outstanding financings and operating lease assets are reflected as Loans and Other assets, respectively, on our Consolidated Balance Sheet, whereas related liabilities are reported in Deposits and Other liabilities. We make certain equity investments in various tax credit limited partnerships or LLCs. The purpose of these investments is to achieve a satisfactory return on capital and to assist us in achieving goals associated with the Community Reinvestment Act. During 2019 we recognized $.2 billion of amortization, $.2 billion of tax credits and $.1 billion

Asset Quality

Asset Quality	12 Months Ended
	Dec. 31, 2019
Asset Quality [Abstract]
Asset Quality	A SSET Q UALITY We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency rates may be a key indicator, among other considerations, of credit risk within the loan portfolios. The measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Nonperforming assets include nonperforming loans and leases, other real estate owned (OREO) and foreclosed assets. Nonperforming loans are those loans accounted for at amortized cost whose credit quality has deteriorated to the extent that full collection of contractual principal and interest is not probable. Interest income is not recognized on these loans. Loans accounted for under the fair value option are reported as performing loans. However, when nonaccrual criteria is met, interest income is not recognized on these loans. Additionally, certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest are not reported as nonperforming loans and continue to accrue interest. Purchased impaired loans are excluded from nonperforming loans as we are currently accreting interest income over the expected life of the loans. See Note 1 Accounting Policies for additional information on our loan related policies. The following tables display the delinquency status of our loans and our nonperforming assets at December 31, 2019 and 2018 , respectively. Table 38 : Analysis of Loan Portfolio (a) Accruing Dollars in millions Current or Less Than 30 Days Past Due 30-59 Days Past Due 60-89 Days Past Due 90 Days Or More Past Due Total Past Due (b) Nonperforming Loans Fair Value Option Nonaccrual Loans (c) Purchased Impaired Loans Total Loans (d) December 31, 2019 Commercial Lending Commercial $ 124,695 $ 102 $ 30 $ 85 $ 217 $ 425 $ 125,337 Commercial real estate 28,061 4 1 5 44 28,110 Equipment lease 7,069 49 5 54 32 7,155 Total commercial lending 159,825 155 36 85 276 501 160,602 Consumer Lending Home equity 23,791 58 24 82 669 $ 543 25,085 Residential real estate 19,640 140 69 315 524 (b) 315 $ 166 1,176 21,821 Automobile 16,376 178 47 18 243 135 16,754 Credit card 7,133 60 37 67 164 11 7,308 Education 3,156 55 34 91 180 (b) 3,336 Other consumer 4,898 15 11 9 35 4 4,937 Total consumer lending 74,994 506 222 500 1,228 1,134 166 1,719 79,241 Total $ 234,819 $ 661 $ 258 $ 585 $ 1,504 $ 1,635 $ 166 $ 1,719 $ 239,843 Percentage of total loans 97.90 % .28 % .11 % .24 % .63 % .68 % .07 % .72 % 100.00 % December 31, 2018 Commercial Lending Commercial $ 116,300 $ 82 $ 54 $ 52 $ 188 $ 346 $ 116,834 Commercial real estate 28,056 6 3 9 75 28,140 Equipment lease 7,229 56 12 68 11 7,308 Total commercial lending 151,585 144 69 52 265 432 152,282 Consumer Lending Home equity 24,556 66 25 91 797 $ 679 26,123 Residential real estate 16,216 135 73 363 571 (b) 350 $ 182 1,338 18,657 Automobile 14,165 113 29 12 154 100 14,419 Credit card 6,222 46 29 53 128 7 6,357 Education 3,571 69 41 141 251 (b) 3,822 Other consumer 4,552 12 5 8 25 8 4,585 Total consumer lending 69,282 441 202 577 1,220 1,262 182 2,017 73,963 Total $ 220,867 $ 585 $ 271 $ 629 $ 1,485 $ 1,694 $ 182 $ 2,017 $ 226,245 Percentage of total loans 97.62 % .26 % .12 % .28 % .66 % .75 % .08 % .89 % 100.00 % (a) Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment does not include any associated valuation allowance. (b) Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to receive payment in full based on the original contractual terms), as we are currently accreting interest income over the expected life of the loans. Past due loan amounts include government insured or guaranteed Residential real estate loans totaling $.4 billion and $.5 billion at December 31, 2019 and 2018 , respectively, and Education loans totaling $.2 billion at both December 31, 2019 and 2018 . (c) Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population. (d) Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively. In the normal course of business, we originate or purchase loan products with contractual characteristics that, when concentrated, may increase our exposure as a holder of those loan products. Possible product features that may create a concentration of credit risk would include a high original or updated loan-to-value (LTV) ratio, terms that may expose the borrower to future increases in repayments above increases in market interest rates, and interest-only loans, among others. We originate interest-only loans to commercial borrowers. Such credit arrangements are usually designed to match borrower cash flow expectations ( e.g. , working capital lines, revolvers). These products are standard in the financial services industry and product features are considered during the underwriting process to mitigate the increased risk that the interest-only feature may result in borrowers not being able to make interest and principal payments when due. We do not believe that these product features create a concentration of credit risk. At December 31, 2019 , we pledged $16.9 billion of commercial loans to the Federal Reserve Bank and $68.0 billion of residential real estate and other loans to the Federal Home Loan Bank as collateral for the ability to borrow, if necessary. The comparable amounts at December 31, 2018 were $17.3 billion and $63.2 billion Table 39 : Nonperforming Assets Dollars in millions December 31 December 31 Nonperforming loans Total commercial lending $ 501 $ 432 Total consumer lending (a) 1,134 1,262 Total nonperforming loans 1,635 1,694 OREO and foreclosed assets 117 114 Total nonperforming assets $ 1,752 $ 1,808 Nonperforming loans to total loans .68 % .75 % Nonperforming assets to total loans, OREO and foreclosed assets .73 % .80 % Nonperforming assets to total assets .43 % .47 % Interest on nonperforming loans (b) Computed on original terms $ 124 $ 123 Recognized prior to nonperforming status $ 17 $ 17 (a) Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status. (b) Amounts are for the year ended. Nonperforming loans also include certain loans whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. In accordance with applicable accounting guidance, these loans are considered TDRs. See Note 1 Accounting Policies and the TDR section of this Note 3 for additional information on TDRs. Total nonperforming loans in Table 39 include TDRs of $.9 billion at both December 31, 2019 and 2018 . TDRs that are performing, including consumer credit card TDR loans, totaled $.8 billion and $1.0 billion at December 31, 2019 and 2018 , respectively, and are excluded from nonperforming loans. Additional Asset Quality Indicators We have two portfolio segments – Commercial Lending and Consumer Lending. Each of these segments comprises multiple loan classes. Classes are characterized by similarities in initial measurement, risk attributes and the manner in which we monitor and assess credit risk. The Commercial Lending segment is composed of the commercial, commercial real estate and equipment lease financing loan classes. The Consumer Lending segment is composed of the home equity, residential real estate, automobile, credit card, education and other consumer loan classes. Commercial Lending Loan Classes Commercial Loan Class For commercial loans, we monitor the performance of the borrower in a disciplined and regular manner based upon the level of credit risk inherent in the loan. To evaluate the level of credit risk, we assign internal risk ratings reflecting our estimates of the borrower’s PD and LGD for each related credit facility. This two-dimensional credit risk rating methodology provides granularity in the risk monitoring process on an ongoing basis. These ratings are reviewed and updated, generally at least once per year. Additionally, no less frequently than on an annual basis, we review PD rates related to each rating grade based upon internal historical data. These rates are updated as needed and augmented by market data as deemed necessary. For small balance homogeneous pools of commercial loans, mortgages and leases, we apply statistical modeling to assist in determining the PD within these pools. Further, on a periodic basis, we update our LGD estimation methodology based upon historical data. The combination of the PD and LGD ratings assigned to commercial loans, capturing both the combination of expectations of default and loss severity in event of default, reflects the relative estimated likelihood of loss at the reporting date. In general, loans with better PD and LGD tend to have a lower likelihood of loss compared to loans with worse PD and LGD. The loss amount also considers an estimate of EAD, which we also periodically update based upon historical data. Based upon the amount of the lending arrangement and our risk rating assessment, we follow a formal schedule of written periodic review. Quarterly, we conduct formal reviews of a market’s or business unit’s loan portfolio, focusing on those loans which we perceive to be of higher risk, based upon PDs and LGDs, or loans for which credit quality is weakening. If circumstances warrant, it is our practice to review any customer obligation and its level of credit risk more frequently. We attempt to proactively manage our loans by using various procedures that are customized to the risk of a given loan, including ongoing outreach, contact, and assessment of obligor financial conditions, collateral inspection and appraisal. Commercial Real Estate Loan Class We manage credit risk associated with our commercial real estate loan class similar to commercial loans by analyzing PD and LGD. Additionally, risks associated with commercial real estate activities tend to be correlated to the loan structure and collateral location, project progress and business environment. As a result, these attributes are also monitored and utilized in assessing credit risk. As with the commercial class, a formal schedule of periodic review is also performed to assess market/geographic risk and business unit/industry risk. Often as a result of these overviews, increased scrutiny can be placed on areas of higher risk, including adverse changes in risk ratings, deteriorating operating trends, and/or areas that concern management. These reviews are designed to assess risk and take actions to mitigate our exposure to such risks. Equipment Lease Financing Loan Class We manage credit risk associated with our equipment lease financing loan class similar to commercial loans by analyzing PD and LGD. Based upon the dollar amount of the lease and the level of credit risk, we follow a formal schedule of periodic review. Generally, this occurs quarterly, although we have established practices to review such credit risk more frequently if circumstances warrant. Our review process entails analysis of the following factors: equipment value/residual value, exposure levels, jurisdiction risk, industry risk and guarantor requirements as applicable. Table 40 : Commercial Lending Asset Quality Indicators (a) In millions Pass Rated Criticized Total Loans December 31, 2019 Commercial $ 119,761 $ 5,576 $ 125,337 Commercial real estate 27,424 686 28,110 Equipment lease financing 6,891 264 7,155 Total commercial lending $ 154,076 $ 6,526 $ 160,602 December 31, 2018 Commercial $ 111,276 $ 5,558 $ 116,834 Commercial real estate 27,682 458 28,140 Equipment lease financing 7,180 128 7,308 Total commercial lending $ 146,138 $ 6,144 $ 152,282 (a) Loans are classified as Pass Rated and Criticized based on the regulatory classification definitions. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of December 31, 2019 and 2018 . We use PD and LGD to rate loans in the commercial lending portfolio. Consumer Lending Loan Classes Home Equity and Residential Real Estate Loan Classes We use several credit quality indicators, including delinquency information, nonperforming loan information, updated credit scores, and originated and updated LTV ratios to monitor and manage credit risk within the home equity and residential real estate loan classes. A summary of asset quality indicators follows: Delinquency/Delinquency Rates : We monitor trending of delinquency/delinquency rates for home equity and residential real estate loans. See Table 38 for additional information. Nonperforming Loans : We monitor trending of nonperforming loans for home equity and residential real estate loans. See Table 38 for additional information. Credit Scores : We use a national third-party provider to update FICO credit scores for home equity loans and lines of credit and residential real estate loans at least quarterly. The updated scores are incorporated into a series of credit management reports, which are utilized to monitor the risk in the loan classes. LTV (inclusive of combined loan-to-value (CLTV) for first and subordinate lien positions) : At least annually, we update the property values of real estate collateral and calculate an updated LTV ratio. For open-end credit lines secured by real estate in regions experiencing significant declines in property values, more frequent valuations may occur. We examine LTV migration and stratify LTV into categories to monitor the risk in the loan classes. We use a combination of original LTV and updated LTV for internal risk management and reporting purposes ( e.g. , line management, loss mitigation strategies). In addition to the fact that estimated property values by their nature are estimates, given certain data limitations it is important to note that updated LTVs may be based upon management’s assumptions ( e.g. , if an updated LTV is not provided by the third-party service provider, house price index (HPI) changes will be incorporated in arriving at management’s estimate of updated LTV). Updated LTV is estimated using modeled property values. The related estimates and inputs are based upon an approach that uses a combination of third-party automated valuation models, broker price opinions, HPI indices, property location, internal and external balance information, origination data and management assumptions. We generally utilize origination lien balances provided by a third-party, where applicable, which do not include an amortization assumption when calculating updated LTV. Accordingly, the results of the calculations do not represent actual appraised loan level collateral or updated LTV based upon lien balances held by others, and as such, are necessarily imprecise and subject to change as we refine our methodology. The following table presents certain asset quality indicators for the home equity and residential real estate loan classes. Table 41 : Asset Quality Indicators for Home Equity and Residential Real Estate Loans December 31, 2019 December 31, 2018 Home equity Residential real estate Home equity Residential real estate In millions Current estimated LTV ratios Greater than or equal to 125% $ 366 $ 112 $ 461 $ 116 Greater than or equal to 100% to less than 125% 877 221 1,020 255 Greater than or equal to 90% to less than 100% 1,047 340 1,174 335 Less than 90% 22,068 19,305 22,644 15,922 No LTV ratio available 184 83 145 6 Government insured or guaranteed loans 584 685 Purchased impaired loans 543 1,176 679 1,338 Total loans $ 25,085 $ 21,821 $ 26,123 $ 18,657 Updated FICO Scores Greater than 660 $ 22,245 $ 19,341 $ 22,996 $ 15,956 Less than or equal to 660 2,019 569 2,210 585 No FICO score available 278 151 238 93 Government insured or guaranteed loans 584 685 Purchased impaired loans 543 1,176 679 1,338 Total loans $ 25,085 $ 21,821 $ 26,123 $ 18,657 Automobile, Credit Card, Education and Other Consumer Loan Classes We monitor a variety of asset quality information in the management of these consumer loan classes. For all loan types, we generally use a combination of internal loan parameters as well as an updated FICO score. We use FICO scores as a primary asset quality indicator for automobile and credit card loans, as well as non-government guaranteed or non-insured education loans and other secured and unsecured lines and loans. Internal credit metrics, such as delinquency status, are relied upon heavily as asset quality indicators for government guaranteed or insured education loans and consumer loans to high net worth individuals, as internal credit metrics tend to be more relevant than FICO scores for these types of loans. Along with the monitoring of delinquency trends and losses for each class, FICO credit score updates are obtained at least quarterly along with a variety of credit bureau attributes. Loans with high FICO scores tend to have a lower likelihood of loss. Conversely, loans with low FICO scores tend to have a higher likelihood of loss. Table 42 : Asset Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loans Dollars in millions Automobile Credit Card Education Other Consumer December 31, 2019 FICO score greater than 719 $ 9,232 $ 3,867 $ 1,139 $ 1,421 650 to 719 4,577 2,326 197 843 620 to 649 1,001 419 25 132 Less than 620 1,603 544 27 143 No FICO score available or required (a) 341 152 15 27 Total loans using FICO credit metric 16,754 7,308 1,403 2,566 Consumer loans using other internal credit metrics 1,933 2,371 Total loans $ 16,754 $ 7,308 $ 3,336 $ 4,937 Weighted-average updated FICO score (b) 726 724 773 727 December 31, 2018 FICO score greater than 719 $ 7,740 $ 3,809 $ 1,240 $ 1,280 650 to 719 4,365 1,759 194 641 620 to 649 1,007 280 26 106 Less than 620 1,027 332 24 105 No FICO score available or required (a) 280 177 57 25 Total loans using FICO credit metric 14,419 6,357 1,541 2,157 Consumer loans using other internal credit metrics 2,281 2,428 Total loans $ 14,419 $ 6,357 $ 3,822 $ 4,585 Weighted-average updated FICO score (b) 726 733 774 732 (a) Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk. (b) Weighted-average updated FICO score excludes accounts with no FICO score available or required. Troubled Debt Restructurings (TDRs) A TDR is a loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulty. TDRs result from our loss mitigation activities, and include rate reductions, principal forgiveness, postponement/reduction of scheduled amortization, and extensions, which are intended to minimize economic loss and to avoid foreclosure or repossession of collateral. Additionally, TDRs also result from borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us. In those situations where principal is forgiven, the amount of such principal forgiveness is immediately charged off. Some TDRs may not ultimately result in the full collection of principal and interest, as restructured, and result in potential incremental losses. These potential incremental losses have been factored into our overall ALLL estimate. The level of any subsequent defaults will likely be affected by future economic conditions. Once a loan becomes a TDR, it will continue to be reported as a TDR until it is ultimately repaid in full, the collateral is foreclosed upon, or it is fully charged off. We held specific reserves in the ALLL of $.1 billion and $.2 billion at December 31, 2019 and 2018 , respectively, for the total TDR portfolio. Table 43 quantifies the number of loans that were classified as TDRs as well as the change in the loans’ recorded investment as a result of becoming a TDR during 2019 , 2018 and 2017 . Additionally, the table provides information about the types of TDR concessions. The Principal Forgiveness TDR category includes principal forgiveness and accrued interest forgiveness. The Rate Reduction TDR category includes reduced interest rate and interest deferral. The Other TDR category primarily includes consumer borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us, as well as postponement/reduction of scheduled amortization and contractual extensions for both consumer and commercial borrowers. In some cases, there have been multiple concessions granted on one loan. This is most common within the commercial loan portfolio. When there have been multiple concessions granted in the commercial loan portfolio, the principal forgiveness concession was prioritized for purposes of determining the inclusion in Table 43 . Second in priority would be rate reduction. In the event that multiple concessions are granted on a consumer loan, concessions resulting from discharge from personal liability through Chapter 7 bankruptcy without formal affirmation of the loan obligations to us would be prioritized and included in the Other type of concession in Table 43 . After that, consumer loan concessions would follow the previously discussed priority of concessions for the commercial loan portfolio. Table 43 : Financial Impact and TDRs by Concession Type (a) Number of Loans Pre-TDR Recorded Investment (b) Post-TDR Recorded Investment (c) During the year ended December 31, 2019 Principal Forgiveness Rate Reduction Other Total Total commercial lending 75 $ 278 $ 11 $ 241 $ 252 Total consumer lending 14,548 172 97 64 161 Total TDRs 14,623 $ 450 $ 108 $ 305 $ 413 During the year ended December 31, 2018 Total commercial lending 85 $ 272 $ 2 $ 67 $ 179 $ 248 Total consumer lending 12,096 163 1 86 63 150 Total TDRs 12,181 $ 435 $ 3 $ 153 $ 242 $ 398 During the year ended December 31, 2017 Total commercial lending 120 $ 293 $ 18 $ 7 $ 227 $ 252 Total consumer lending 11,993 248 146 97 243 Total TDRs 12,113 $ 541 $ 18 $ 153 $ 324 $ 495 (a) Impact of partial charge-offs at TDR date are included in this table. (b) Represents the recorded investment of the loans as of the quarter end prior to TDR designation, and excludes immaterial amounts of accrued interest receivable. (c) Represents the recorded investment of the TDRs as of the end of the quarter in which the TDR occurs, and excludes immaterial amounts of accrued interest receivable. After a loan is determined to be a TDR, we continue to track its performance under its most recent restructured terms. We consider a TDR to have subsequently defaulted when it becomes 60 days past due after the most recent date the loan was restructured. The recorded investment of loans that were both (i) classified as TDRs or were subsequently modified during each 12-month period preceding January 1, 2019 , 2018 and 2017 , and (ii) subsequently defaulted during the 12-month period following each of January 1, 2019 , 2018 and 2017 , totaled $ .1 billion for all periods presented. Impaired Loans Impaired loans include commercial and consumer nonperforming loans and TDRs, regardless of nonperforming status. TDRs that were previously recorded at amortized cost and are now classified and accounted for as held for sale are also included. Excluded from impaired loans are nonperforming leases, loans accounted for as held for sale other than the TDRs described in the preceding sentence, loans accounted for under the fair value option, smaller balance homogeneous type loans and purchased impaired loans. We did not recognize any interest income on impaired loans that have not returned to performing status, while they were impaired during 2019 and 2018 . Table 44 provides further detail on impaired loans individually evaluated for impairment and the associated ALLL. Certain commercial and consumer impaired loans do not have a related ALLL as the valuation of these impaired loans exceeded the recorded investment. Table 44 : Impaired Loans In millions Unpaid Principal Balance Recorded Investment Associated Allowance Average Recorded Investment (a) December 31, 2019 Impaired loans with an associated allowance Total commercial lending $ 527 $ 386 $ 98 $ 371 Total consumer lending 702 668 93 753 Total impaired loans with an associated allowance 1,229 1,054 191 1,124 Impaired loans without an associated allowance Total commercial lending 228 195 276 Total consumer lending 1,022 635 623 Total impaired loans without an associated allowance 1,250 830 899 Total impaired loans $ 2,479 $ 1,884 $ 191 $ 2,023 December 31, 2018 Impaired loans with an associated allowance Total commercial lending $ 440 $ 315 $ 73 $ 349 Total consumer lending 863 817 136 904 Total impaired loans with an associated allowance 1,303 1,132 209 1,253 Impaired loans without an associated allowance Total commercial lending 413 326 294 Total consumer lending 1,042 625 645 Total impaired loans without an associated allowance 1,455 951 939 Total impaired loans $ 2,758 $ 2,083 $ 209 $ 2,192 (a) Average recorded investment is for the years ended December 31, 2019 and 2018 .

Allowances for Loan and Lease L

Allowances for Loan and Lease Losses	12 Months Ended
	Dec. 31, 2019
Allowance For Loan And Lease Losses [Abstract]
Allowances for Loan and Lease Losses	A LLOWANCE FOR L OAN AND L EAS E L OSSES We maintain the ALLL at levels that we believe to be appropriate to absorb estimated probable credit losses incurred in the portfolios as of the balance sheet date. We have two portfolio segments – Commercial Lending and Consumer Lending, and develop and document the ALLL under separate methodologies for each of these portfolio segments. See Note 1 Accounting Policies for a description of the accounting policies for the ALLL. A rollforward of the ALLL and associated loan data follows. Table 45 : Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data 2019 2018 2017 At or for the year ended December 31 Dollars in millions Commercial Lending Consumer Lending Total Commercial Lending Consumer Lending Total Commercial Lending Consumer Lending Total Allowance for Loan and Lease Losses January 1 $ 1,663 $ 966 $ 2,629 $ 1,582 $ 1,029 $ 2,611 $ 1,534 $ 1,055 $ 2,589 Charge-offs (216 ) (758 ) (974 ) (124 ) (640 ) (764 ) (221 ) (565 ) (786 ) Recoveries 78 254 332 99 245 344 116 213 329 Net (charge-offs) (138 ) (504 ) (642 ) (25 ) (395 ) (420 ) (105 ) (352 ) (457 ) Provision for credit losses 320 453 773 97 311 408 147 294 441 Net decrease / (increase) in allowance for unfunded loan commitments and letters of credit (34 ) 1 (33 ) 11 1 12 5 (1 ) 4 Other 1 14 15 (2 ) 20 18 1 33 34 December 31 $ 1,812 $ 930 $ 2,742 $ 1,663 $ 966 $ 2,629 $ 1,582 $ 1,029 $ 2,611 TDRs individually evaluated for impairment $ 40 $ 93 $ 133 $ 25 $ 136 $ 161 $ 35 $ 195 $ 230 Other loans individually evaluated for impairment 58 58 48 48 41 41 Loans collectively evaluated for impairment 1,714 563 2,277 1,590 555 2,145 1,506 561 2,067 Purchased impaired loans 274 274 275 275 273 273 December 31 $ 1,812 $ 930 $ 2,742 $ 1,663 $ 966 $ 2,629 $ 1,582 $ 1,029 $ 2,611 Loan Portfolio TDRs individually evaluated for impairment $ 361 $ 1,303 $ 1,664 $ 409 $ 1,442 $ 1,851 $ 409 $ 1,652 $ 2,061 Other loans individually evaluated for impairment 220 220 232 232 310 310 Loans collectively evaluated for impairment 160,021 75,477 235,498 151,641 69,722 221,363 146,720 68,102 214,822 Fair value option loans (a) 742 742 782 782 869 869 Purchased impaired loans 1,719 1,719 2,017 2,017 2,396 2,396 December 31 $ 160,602 $ 79,241 $ 239,843 $ 152,282 $ 73,963 $ 226,245 $ 147,439 $ 73,019 $ 220,458 Portfolio segment ALLL as a percentage of total ALLL 66 % 34 % 100 % 63 % 37 % 100 % 61 % 39 % 100 % Ratio of ALLL to total loans 1.13 % 1.17 % 1.14 % 1.09 % 1.31 % 1.16 % 1.07 % 1.41 % 1.18 % (a) Loans accounted for under the fair value option are not evaluated for impairment as these loans are accounted for at fair value. Accordingly there is no allowance recorded on these loans. Net interest income less the provision for credit losses was $9.2 billion , $9.3 billion and $8.7 billion for 2019 , 2018 and 2017

Investment Securities

Investment Securities	12 Months Ended
	Dec. 31, 2019
Investments, Debt and Equity Securities [Abstract]
Investment Securities	I NVESTMENT S ECURITIES Table 46 : Investment Securities Summary December 31, 2019 December 31, 2018 In millions Amortized Cost Unrealized Fair Value Amortized Unrealized Fair Gains Losses Gains Losses Securities Available for Sale U.S. Treasury and government agencies $ 16,150 $ 382 $ (16 ) $ 16,516 $ 18,104 $ 133 $ (137 ) $ 18,100 Residential mortgage-backed Agency 35,847 517 (43 ) 36,321 29,413 104 (524 ) 28,993 Non-agency 1,515 302 (3 ) 1,814 1,924 300 (13 ) 2,211 Commercial mortgage-backed Agency 3,094 42 (18 ) 3,118 2,630 13 (66 ) 2,577 Non-agency 3,352 29 (9 ) 3,372 2,689 5 (37 ) 2,657 Asset-backed 5,044 78 (8 ) 5,114 4,933 59 (20 ) 4,972 Other 2,788 121 (1 ) 2,908 3,821 96 (38 ) 3,879 Total securities available for sale $ 67,790 $ 1,471 $ (98 ) $ 69,163 $ 63,514 $ 710 $ (835 ) $ 63,389 Securities Held to Maturity U.S. Treasury and government agencies $ 776 $ 56 $ 832 $ 758 $ 28 $ (23 ) $ 763 Residential mortgage-backed Agency 14,419 270 (26 ) 14,663 15,740 32 (358 ) 15,414 Non-agency 133 7 140 152 2 154 Commercial mortgage-backed Agency 59 1 60 143 1 (1 ) 143 Non-agency 430 4 434 488 1 (1 ) 488 Asset-backed 52 52 182 1 183 Other 1,792 85 (14 ) 1,863 1,849 53 (28 ) 1,874 Total securities held to maturity $ 17,661 $ 423 $ (40 ) $ 18,044 $ 19,312 $ 118 $ (411 ) $ 19,019 The fair value of investment securities is impacted by interest rates, credit spreads, market volatility and liquidity conditions. Net unrealized gains and losses in the securities available for sale portfolio are included in Shareholders’ equity as AOCI unless credit-related. Securities held to maturity are carried at amortized cost. Investment securities at December 31, 2019 included $549 million of net unsettled purchases which represent non-cash investing activity, and accordingly, are not reflected on the Consolidated Statement of Cash Flows. The comparable amount for December 31, 2018 was $430 million . At December 31, 2019 , AOCI included an insignificant amount of pretax gains from derivatives that hedged the purchase of investment securities classified as held to maturity. The gains will be accreted into interest income as an adjustment of yield on the securities. Table 47 presents gross unrealized losses and fair value of debt securities at December 31, 2019 and 2018 . The securities are segregated between investments that have been in a continuous unrealized loss position for less than twelve months and twelve months or more based on the point in time that the fair value declined below the amortized cost basis. The table includes debt securities where a portion of other than temporary impairment (OTTI) has been recognized in AOCI. Table 47 : Gross Unrealized Loss and Fair Value of Debt Securities Unrealized loss position less than 12 months Unrealized loss position 12 months or more Total In millions Unrealized Loss Fair Value Unrealized Loss Fair Value Unrealized Loss Fair Value December 31, 2019 Securities Available for Sale U.S. Treasury and government agencies $ (14 ) $ 2,451 $ (2 ) $ 607 $ (16 ) $ 3,058 Residential mortgage-backed Agency (6 ) 2,832 (37 ) 4,659 (43 ) 7,491 Non-agency (3 ) 102 (3 ) 102 Commercial mortgage-backed Agency (6 ) 852 (12 ) 953 (18 ) 1,805 Non-agency (4 ) 1,106 (5 ) 230 (9 ) 1,336 Asset-backed (3 ) 660 (5 ) 561 (8 ) 1,221 Other (1 ) 403 (1 ) 403 Total securities available for sale $ (33 ) $ 7,901 $ (65 ) $ 7,515 $ (98 ) $ 15,416 Securities Held to Maturity Residential mortgage-backed - Agency (26 ) 2,960 (26 ) 2,960 Other (1 ) 22 (13 ) 105 (14 ) 127 Total securities held to maturity $ (1 ) $ 22 $ (39 ) $ 3,065 $ (40 ) $ 3,087 December 31, 2018 Securities Available for Sale U.S. Treasury and government agencies $ (21 ) $ 4,125 $ (116 ) $ 5,423 $ (137 ) $ 9,548 Residential mortgage-backed Agency (57 ) 4,823 (467 ) 13,830 (524 ) 18,653 Non-agency (1 ) 74 (12 ) 310 (13 ) 384 Commercial mortgage-backed Agency (1 ) 65 (65 ) 1,516 (66 ) 1,581 Non-agency (23 ) 1,809 (14 ) 498 (37 ) 2,307 Asset-backed (11 ) 2,149 (9 ) 1,032 (20 ) 3,181 Other (12 ) 868 (26 ) 1,293 (38 ) 2,161 Total securities available for sale $ (126 ) $ 13,913 $ (709 ) $ 23,902 $ (835 ) $ 37,815 Securities Held to Maturity U.S. Treasury and government agencies $ (23 ) $ 446 $ (23 ) $ 446 Residential mortgage-backed - Agency $ (58 ) $ 4,191 (300 ) 7,921 (358 ) 12,112 Commercial mortgage-backed Agency (1 ) 88 (1 ) 88 Non-agency (1 ) 152 (1 ) 152 Other (2 ) 75 (26 ) 123 (28 ) 198 Total securities held to maturity $ (62 ) $ 4,506 $ (349 ) $ 8,490 $ (411 ) $ 12,996 Evaluating Investment Securities for Other-than-Temporary Impairment For the securities in Table 47 , as of December 31, 2019 we do not intend to sell and believe we will not be required to sell the securities prior to recovery of the amortized cost basis. On at least a quarterly basis, we review all debt securities that are in an unrealized loss position for OTTI, as discussed in Note 1 Accounting Policies. For those securities on our Consolidated Balance Sheet at December 31, 2019 , where during our quarterly security-level impairment assessments we determined losses represented OTTI, we have recorded cumulative credit losses of $1.1 billion in earnings and accordingly have reduced the amortized cost of our securities. The majority of these cumulative impairment charges related to non-agency residential mortgage-backed and asset-backed securities rated BB or lower. During 2019 , 2018 and 2017 , the OTTI credit losses recognized in noninterest income and the OTTI noncredit losses recognized in AOCI on securities were not significant. Table 48 : Gains (Losses) on Sales of Securities Available for Sale Year ended December 31 In millions Gross Gains Gross Losses Net Gains Tax Expense 2019 $ 69 $ (21 ) $ 48 $ 10 2018 $ 57 $ (57 ) 2017 $ 38 $ (31 ) $ 7 $ 2 The following table presents, by remaining contractual maturity, the amortized cost, fair value and weighted-average yield of debt securities at December 31, 2019 . Table 49 : Contractual Maturity of Securities December 31, 2019 1 Year or After 1 Year through 5 Years After 5 Years through 10 Years After 10 Years Total Dollars in millions Securities Available for Sale U.S. Treasury and government agencies $ 2,198 $ 10,189 $ 2,984 $ 779 $ 16,150 Residential mortgage-backed Agency 2 65 1,194 34,586 35,847 Non-agency 1,515 1,515 Commercial mortgage-backed Agency 8 565 490 2,031 3,094 Non-agency 75 350 2,927 3,352 Asset-backed 8 2,511 1,267 1,258 5,044 Other 337 1,314 486 651 2,788 Total securities available for sale at amortized cost $ 2,553 $ 14,719 $ 6,771 $ 43,747 $ 67,790 Fair value $ 2,573 $ 14,881 $ 6,924 $ 44,785 $ 69,163 Weighted-average yield, GAAP basis 2.94 % 2.28 % 2.66 % 3.19 % 2.93 % Securities Held to Maturity U.S. Treasury and government agencies $ 198 $ 300 $ 278 $ 776 Residential mortgage-backed Agency 55 516 13,848 14,419 Non-agency 133 133 Commercial mortgage-backed Agency 10 49 59 Non-agency 430 430 Asset-backed 6 19 27 52 Other $ 45 785 625 337 1,792 Total securities held to maturity at amortized cost $ 45 $ 1,054 $ 1,460 $ 15,102 $ 17,661 Fair value $ 45 $ 1,089 $ 1,543 $ 15,367 $ 18,044 Weighted-average yield, GAAP basis 3.75 % 3.59 % 3.53 % 3.32 % 3.35 % Weighted-average yields are based on amortized cost with effective yields weighted for the contractual maturity of each security. At December 31, 2019 , there were no securities of a single issuer, other than the FNMA and FHLMC, that exceeded 10% of Total shareholders’ equity. The FNMA and FHLMC investments had a total amortized cost of $40.5 billion and $7.7 billion and fair value of $41.1 billion and $7.7 billion , respectively. The following table presents the fair value of securities that have been either pledged to or accepted from others to collateralize outstanding borrowings. Table 50 : Fair Value of Securities Pledged and Accepted as Collateral In millions December 31 December 31 Pledged to others $ 14,609 $ 7,597 Accepted from others: Permitted by contract or custom to sell or repledge (a) $ 2,349 $ 6,905 Permitted amount repledged to others $ 360 $ 923 (a) Includes $2.0 billion and $ 6.0 billion in fair value of securities accepted from others to collateralize short-term investments in resale agreements that were not repledged to others at December 31, 2019 and December 31, 2018 , respectively. The securities pledged to others include positions held in our portfolio of investment securities, trading securities, and securities accepted as collateral from others that we are permitted by contract or custom to sell or repledge and were used to secure public and trust deposits and repurchase agreements, as well as for other purposes.

Fair Value

Fair Value	12 Months Ended
	Dec. 31, 2019
Fair Value [Abstract]
Fair Value	F AIR V ALUE Fair Value Measurement We measure certain financial assets and liabilities at fair value. Fair value is defined as the price that would be received to sell an asset or the price that would be paid to transfer a liability on the measurement date, and is determined using an exit price in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants. The fair value hierarchy established by GAAP requires us to maximize the use of observable inputs when measuring fair value. The three levels of the fair value hierarchy are: • Level 1: Fair value is determined using a quoted price in an active market for identical assets or liabilities. Level 1 assets and liabilities may include debt securities, equity securities and listed derivative contracts that are traded in an active exchange market, and certain U.S. Treasury securities that are actively traded in over-the-counter markets. • Level 2: Fair value is estimated using inputs other than quoted prices included within Level 1 that are observable for assets or liabilities, either directly or indirectly. The majority of Level 2 assets and liabilities include debt securities and listed derivative contracts with quoted prices that are traded in markets that are not active, and certain debt and equity securities and over-the-counter derivative contracts whose fair value is determined using a pricing model without significant unobservable inputs. • Level 3: Fair value is estimated using unobservable inputs that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models and discounted cash flow methodologies, or similar techniques for which the significant valuation inputs are not observable and the determination of fair value requires significant management judgment or estimation. We characterize active markets as those where transaction volumes are sufficient to provide objective pricing information, with reasonably narrow bid/ask spreads, and where dealer quotes received do not vary widely and are based on current information. Inactive markets are typically characterized by low transaction volumes, price quotations that vary substantially among market participants or are not based on current information, wide bid/ask spreads, a significant increase in implied liquidity risk premiums, yields, or performance indicators for observed transactions or quoted prices compared to historical periods, a significant decline or absence of a market for new issuance, or any combination of the above factors. We also consider nonperformance risks, including credit risk, as part of our valuation methodology for all assets and liabilities measured at fair value. Assets and liabilities measured at fair value, by their nature, result in a higher degree of financial statement volatility. Assets and liabilities classified within Level 3 inherently require the use of various assumptions, estimates and judgments when measuring their fair value. As observable market activity is commonly not available to use when estimating the fair value of Level 3 assets and liabilities, we must estimate fair value using various modeling techniques. These techniques include the use of a variety of inputs/assumptions including credit quality, liquidity, interest rates or other relevant inputs across the entire population of our Level 3 assets and liabilities. Changes in the significant underlying factors or assumptions (either an increase or a decrease) in any of these areas underlying our estimates may result in a significant increase/decrease in the Level 3 fair value measurement of a particular asset and/or liability from period to period. Any models used to determine fair values or to validate dealer quotes are subject to review and independent testing as part of our model validation and internal control testing processes. Our Model Risk Management Group reviews significant models on at least an annual basis. In addition, the Valuation Committee approves valuation methodologies and reviews the results of independent valuation reviews and processes for assets and liabilities measured at fair value on a recurring basis. Assets and Liabilities Measured at Fair Value on a Recurring Basis Residential Mortgage Loans Held for Sale We account for certain residential mortgage loans originated for sale at fair value on a recurring basis. The election of the fair value option aligns the accounting for the residential mortgages with the related hedges. Residential mortgage loans are valued based on quoted market prices, where available, prices for other traded mortgage loans with similar characteristics, and purchase commitments and bid information received from market participants. The prices are adjusted as necessary to include the embedded servicing value in the loans and to take into consideration the specific characteristics of certain loans that are priced based on the pricing of similar loans. These adjustments represent unobservable inputs to the valuation but are not considered significant given the relative insensitivity of the value to changes in these inputs to the fair value of the loans. Accordingly, the majority of residential mortgage loans held for sale are classified as Level 2. Commercial Mortgage Loans Held for Sale We account for certain commercial mortgage loans classified as held for sale in whole loan transactions at fair value. We determine the fair value of commercial mortgage loans held for sale based upon discounted cash flows. Fair value is determined using sale valuation assumptions that management believes a market participant would use in pricing the loans. Valuation assumptions may include observable inputs based on the benchmark interest rate swap curve, whole loan sales and agency sales transactions. The significant unobservable input for commercial mortgage loans held for sale, excluding those to be sold to agencies, is management’s assumption of the spread applied to the benchmark rate. The spread over the benchmark curve includes management’s assumptions of the impact of credit and liquidity risk. Significant increases (decreases) in the spread applied to the benchmark would result in a significantly lower (higher) asset value. The wide range of the spread over the benchmark curve is due to the varying risk and underlying property characteristics within our portfolio. Based on the significance of the unobservable input we classified this portfolio as Level 3. For loans to be sold to agencies with servicing retained, the fair value is adjusted for the estimated servicing cash flows, which is an unobservable input. This adjustment is not considered significant given the relative insensitivity of the value to changes in the input to the fair value of the loans. Accordingly, commercial mortgage loans held for sale to agencies are classified as Level 2. Securities Available for Sale and Trading Securities Securities accounted for at fair value include both the available for sale and trading portfolios. We primarily use prices obtained from pricing services, dealer quotes or recent trades to determine the fair value of securities. The majority of securities were priced by third-party vendors. The third-party vendors use a variety of methods when pricing securities that incorporate relevant market data to arrive at an estimate of what a buyer in the marketplace would pay for a security under current market conditions. We monitor and validate the reliability of vendor pricing on an ongoing basis through pricing methodology reviews, including detailed reviews of the assumptions and inputs used by the vendor to price individual securities, and through price validation testing. Securities not priced by one of our pricing vendors may be valued using a dealer quote, which are also subject to price validation testing. Price validation testing is performed independent of the risk-taking function and involves corroborating the prices received from third-party vendors and dealers with prices from another third party or through other sources, such as internal valuations or sales of similar securities. Security prices are also validated through actual cash settlement upon sale of a security. Securities are classified within the fair value hierarchy after giving consideration to the activity level in the market for the security type and the observability of the inputs used to determine the fair value. When a quoted price in an active market exists for the identical security, this price is used to determine fair value and the security is classified within Level 1 of the hierarchy. Level 1 securities include U.S. Treasury securities. When a quoted price in an active market for the identical security is not available, fair value is estimated using either an alternative market approach, such as a recent trade or matrix pricing, or an income approach, such as a discounted cash flow pricing model. If the inputs to the valuation are based primarily on market observable information, then the security is classified within Level 2 of the hierarchy. Level 2 securities include agency debt securities, agency residential mortgage-backed securities, agency and non-agency commercial mortgage-backed securities, certain non-agency residential mortgage-backed securities, asset-backed securities collateralized by non-mortgage-related corporate and consumer loans, and other debt securities. Level 2 securities are predominantly priced by third parties, either by a pricing vendor or dealer. In certain cases where there is limited activity or less transparency around the inputs to the valuation, securities are classified within Level 3 of the hierarchy. Securities classified as Level 3 consist primarily of non-agency residential mortgage-backed and asset-backed securities collateralized by first- and second-lien residential mortgage loans. Fair value for these securities is primarily estimated using pricing obtained from third-party vendors. In some cases, fair value is estimated using a dealer quote, by reference to prices of securities of a similar vintage and collateral type or by reference to recent sales of similar securities. Market activity for these security types is limited with little price transparency. As a result, these securities are generally valued by the third-party vendor using a discounted cash flow approach that incorporates significant unobservable inputs and observable market activity where available. Significant inputs to the valuation include prepayment projections and credit loss assumptions (default rate and loss severity) and discount rates that are deemed representative of current market conditions. Significant increases (decreases) in any of those assumptions in isolation would result in a significantly lower (higher) fair value measurement. Certain infrequently traded debt securities within Other debt securities available for sale and Trading securities are also classified in Level 3 and are included in the Insignificant Level 3 assets, net of liabilities line item in Table 53 . The significant unobservable inputs used to estimate the fair value of these securities include an estimate of expected credit losses and a discount for liquidity risk. These inputs are incorporated into the fair value measurement by either increasing the spread over the benchmark curve or by applying a credit and liquidity discount to the par value of the security. Significant increases (decreases) in credit and/or liquidity risk could result in a significantly lower (higher) fair value estimate. Loans Loans accounted for at fair value consist primarily of residential mortgage loans. These loans are generally valued similarly to residential mortgage loans held for sale and are classified as Level 2. However, similar to residential mortgage loans held for sale, if these loans are repurchased and unsalable, they are classified as Level 3. In addition, repurchased VA loans, where only a portion of the principal will be reimbursed, are classified as Level 3. The fair value is determined using a discounted cash flow calculation based on our historical loss rate. We have elected to account for certain home equity lines of credit at fair value. These loans are classified as Level 3. Significant inputs to the valuation of these loans include credit and liquidity discount, cumulative default rate, loss severity and gross discount rate and are deemed representative of current market conditions. Significant increases (decreases) in any of these assumptions would result in a significantly lower (higher) fair value measurement. Equity Investments Equity investments includes money market mutual funds as well as direct and indirect private equity investments. Money market mutual funds are valued based on quoted prices in active markets for identical securities and classified within Level 1 of the hierarchy. The valuation of direct and indirect private equity investments requires significant management judgment due to the absence of quoted market prices, inherent lack of liquidity and the long-term nature of such investments. Various valuation techniques are used for direct investments, including multiples of adjusted earnings of the entity, independent appraisals, anticipated financing and sale transactions with third parties, or the pricing used to value the entity in a recent financing transaction. A multiple of adjusted earnings calculation is the valuation technique utilized most frequently and is the most significant unobservable input used in such calculation. Significant decreases (increases) in the multiple of earnings could result in a significantly lower (higher) fair value measurement. Direct equity investments are classified as Level 3. Indirect investments are not redeemable; however, we receive distributions over the life of the partnerships from liquidation of the underlying investments by the investee, which we expect to occur over the next 12 years . We value indirect investments in private equity funds using the net asset value (NAV) practical expedient as provided in the financial statements that we receive from fund managers. Due to the time lag in our receipt of the financial information and based on a review of investments and valuation techniques applied, adjustments to the manager-provided value are made when available recent portfolio company information or market information indicates a significant change in value from that provided by the manager of the fund. Indirect investments valued using NAV are not classified in the fair value hierarchy. Mortgage Servicing Rights (MSRs) MSRs are carried at fair value on a recurring basis. Assumptions incorporated into the MSRs valuation model reflect management’s best estimate of factors that a market participant would use in valuing the MSRs. Although sales of MSRs do occur and can offer some market insight, MSRs do not trade in an active, open market with readily observable prices so the precise terms and conditions of sales are not available. Residential MSRs As a benchmark for the reasonableness of our residential MSRs fair value, we obtained opinions of value from independent brokers. These brokers provided a range (+/-10 bps) based upon their own discounted cash flow calculations of our portfolio that reflect conditions in the secondary market and any recently executed servicing transactions. We compare our internally-developed residential MSRs value to the ranges of values received from the brokers. If our residential MSRs fair value falls outside of the brokers’ ranges, management will assess whether a valuation adjustment is warranted. For the periods presented, our residential MSRs value did not fall outside of the brokers’ ranges. We consider our residential MSRs value to represent a reasonable estimate of fair value. Due to the nature of the unobservable valuation inputs, residential MSRs are classified as Level 3. The significant unobservable inputs used in the fair value measurement of residential MSRs are constant prepayment rates and spread over the benchmark curve. Significant increases (decreases) in prepayment rates and spread over the benchmark curve would result in lower (higher) fair market value of residential MSRs. Commercial MSRs The fair value of commercial MSRs is estimated by using a discounted cash flow model incorporating unobservable inputs for assumptions such as constant prepayment rates, discount rates and other factors. Due to the nature of the unobservable valuation inputs and the limited availability of market pricing, commercial MSRs are classified as Level 3. Significant increases (decreases) in constant prepayment rates and discount rates would result in significantly lower (higher) commercial MSR value determined based on current market conditions and expectations. Financial Derivatives Exchange-traded derivatives are valued using quoted market prices and are classified as Level 1. The majority of derivatives that we enter into are executed over-the-counter and are valued using internal models. These derivatives are primarily classified as Level 2, as the readily observable market inputs to these models are validated to external sources, such as industry pricing services, or are corroborated through recent trades, dealer quotes, yield curves, implied volatility or other market-related data. Level 2 financial derivatives are primarily estimated using a combination of Eurodollar future prices and observable benchmark interest rate swaps to construct projected discounted cash flows. Financial derivatives that are priced using significant management judgment or assumptions are classified as Level 3. Unobservable inputs related to interest rate contracts include probability of funding of residential mortgage loan commitments and estimated servicing cash flows of commercial and residential mortgage loan commitments. Probability of default and loss severity are the significant unobservable inputs used in the valuation of risk participation agreements. The fair values of Level 3 assets and liabilities related to these interest rate contract financial derivatives as of December 31, 2019 and 2018 are included in the Insignificant Level 3 assets, net of liabilities line item in Table 53 of this Note 6 . In connection with the sales of portions of our Visa Class B common shares, we entered into swap agreements with the purchasers of the shares to retain any future risk of decreases in the conversion rate of Class B common shares to Class A common shares resulting from increases in the escrow funded by Visa to pay for the costs of resolution of specified litigation (see Note 19 Legal Proceedings ). These swaps also require PNC to make periodic payments based on the market price of the Class A common shares at a fixed rate of interest (in certain cases subject to step-up provisions) until the Visa litigation is resolved. An increase in the estimated length of litigation resolution date, a decrease in the estimated conversion rate, or an increase in the estimated growth rate of the Class A share price will each have a negative impact on the fair value of the swaps and vice versa. The fair values of our derivatives include a credit valuation adjustment to reflect our own and our counterparties’ nonperformance risk. Our credit valuation adjustment is computed using new loan pricing and considers externally available bond spreads, in conjunction with internal historical recovery observations. Other Assets and Liabilities Other assets held at fair value on a recurring basis primarily include assets related to PNC’s deferred compensation and supplemental incentive savings plans. The assets related to PNC’s deferred compensation and supplemental incentive savings plans primarily consist of a prepaid forward contract referencing an amount of shares of PNC stock, equity mutual funds and fixed income funds, and are valued based on the underlying investments. These assets are valued either by reference to the market price of PNC’s stock or by using the quoted market prices for investments other than PNC’s stock and are classified in Levels 1 and 2. All Level 3 other assets and liabilities are included in the Insignificant Level 3 assets, net of liabilities line item in Table 53 in this Note 6 . Other Borrowed Funds Other borrowed funds primarily consist of U.S. Treasury securities sold short which are classified as Level 1. Other borrowed funds also includes the related liability for certain repurchased loans for which we have elected the fair value option and are classified as either Level 2 or Level 3, consistent with the level classification of the corresponding loans. All Level 3 amounts are included in the Insignificant Level 3 assets, net of liabilities line item in Table 53 in this Note 6 . The following table summarizes our assets and liabilities measured at fair value on a recurring basis, including instruments for which we have elected the fair value option. Table 51 : Fair Value Measurements – Recurring Basis Summary December 31, 2019 December 31, 2018 In millions Level 1 Level 2 Level 3 Total Fair Value Level 1 Level 2 Level 3 Total Fair Value Assets Residential mortgage loans held for sale $ 817 $ 2 $ 819 $ 493 $ 2 $ 495 Commercial mortgage loans held for sale 182 64 246 309 87 396 Securities available for sale U.S. Treasury and government agencies $ 16,236 280 16,516 $ 17,753 347 18,100 Residential mortgage-backed Agency 36,321 36,321 28,993 28,993 Non-agency 73 1,741 1,814 83 2,128 2,211 Commercial mortgage-backed Agency 3,118 3,118 2,577 2,577 Non-agency 3,372 3,372 2,657 2,657 Asset-backed 4,874 240 5,114 4,698 274 4,972 Other 2,834 74 2,908 3,795 84 3,879 Total securities available for sale 16,236 50,872 2,055 69,163 17,753 43,150 2,486 63,389 Loans 442 300 742 510 272 782 Equity investments (a) 855 1,276 2,421 751 1,255 2,209 Residential mortgage servicing rights 995 995 1,257 1,257 Commercial mortgage servicing rights 649 649 726 726 Trading securities (b) 433 2,787 3,220 2,137 1,777 2 3,916 Financial derivatives (b) (c) 3,448 54 3,502 3 2,053 25 2,081 Other assets 339 131 470 291 157 45 493 Total assets (d) $ 17,863 $ 58,679 $ 5,395 $ 82,227 $ 20,935 $ 48,449 $ 6,157 $ 75,744 Liabilities Other borrowed funds $ 385 $ 126 $ 7 $ 518 $ 868 $ 132 $ 7 $ 1,007 Financial derivatives (c) (e) 1,819 200 2,019 1 2,021 268 2,290 Other liabilities 137 137 58 58 Total liabilities (f) $ 385 $ 1,945 $ 344 $ 2,674 $ 869 $ 2,153 $ 333 $ 3,355 (a) Certain investments that are measured at fair value using the NAV per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy. (b) Included in Other assets on the Consolidated Balance Sheet. (c) Amounts at December 31, 2019 and 2018 are presented gross and are not reduced by the impact of legally enforceable master netting agreements that allow us to net positive and negative positions and cash collateral held or placed with the same counterparty. See Note 13 Financial Derivatives for additional information related to derivative offsetting. (d) Total assets at fair value as a percentage of total consolidated assets was 20% at both December 31, 2019 and 2018. Level 3 assets as a percentage of total assets at fair value was 7% and 8% as of December 31, 2019 and 2018, respectively. Level 3 assets as a percentage of total consolidated assets was 1% and 2% as of December 31, 2019 and 2018, respectively. (e) Included in Other liabilities on the Consolidated Balance Sheet. (f) Total liabilities at fair value as a percentage of total consolidated liabilities was 1% at both December 31, 2019 and 2018. Level 3 liabilities as a percentage of total liabilities at fair value was 13% and 10% as of December 31, 2019 and 2018, respectively. Level 3 liabilities as a percentage of total consolidated liabilities was less than 1% at both December 31, 2019 and 2018. Reconciliations of assets and liabilities measured at fair value on a recurring basis using Level 3 inputs for 2019 and 2018 follow: Table 52 : Reconciliation of Level 3 Assets and Liabilities Year Ended December 31, 2019 Total realized / unrealized Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at December 31, 2019 (a) (b) Level 3 Instruments Only Fair Included in Included Purchases Sales Issuances Settlements Transfers Transfers Fair Value Dec. 31, 2019 Assets Residential mortgage loans $ 2 $ 5 $ (2 ) $ (2 ) $ 16 $ (17 ) (c) $ 2 Commercial mortgage 87 $ 1 (24 ) 64 $ 1 Securities available for sale Residential mortgage- 2,128 73 $ 15 (475 ) 1,741 Asset-backed 274 6 3 (43 ) 240 Other 84 1 (6 ) 9 (3 ) (11 ) 74 Total securities 2,486 80 12 9 (3 ) (529 ) 2,055 Loans 272 13 142 (42 ) (54 ) (31 ) (c) 300 7 Equity investments 1,255 262 374 (615 ) 1,276 57 Residential mortgage 1,257 (250 ) 114 $ 36 (162 ) 995 (235 ) Commercial mortgage 726 (87 ) 103 53 (146 ) 649 (87 ) Trading securities 2 (2 ) Financial derivatives 25 70 22 (63 ) 54 94 Other assets 45 (45 ) Total assets $ 6,157 $ 89 $ 12 $ 769 $ (662 ) $ 89 $ (1,027 ) $ 16 $ (48 ) $ 5,395 $ (163 ) Liabilities Other borrowed funds $ 7 $ 52 $ (52 ) $ 7 Financial derivatives 268 $ 101 $ 10 (179 ) 200 $ 112 Other liabilities 58 68 $ 16 2 81 (88 ) 137 49 Total liabilities $ 333 $ 169 $ 16 $ 12 $ 133 $ (319 ) $ 344 $ 161 Net gains (losses) $ (80 ) (d) $ (324 ) (e) Year Ended December 31, 2018 Total realized / unrealized Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at December 31, 2018 (a) (b) Level 3 Instruments Only Fair Value Dec. 31, 2017 Included in Included Purchases Sales Issuances Settlements Transfers Transfers Fair Value Dec. 31, 2018 Assets Residential mortgage loans $ 3 $ 4 $ (3 ) $ 14 $ (16 ) (c) $ 2 Commercial mortgage 107 $ (20 ) 87 $ 1 Securities available for sale Residential mortgage- 2,661 $ 53 $ (24 ) (562 ) 2,128 Asset-backed 332 5 (7 ) (56 ) 274 Other 87 5 6 7 (16 ) (5 ) 84 Total securities 3,080 63 (25 ) 7 (634 ) (5 ) 2,486 Loans 298 13 102 (25 ) (74 ) 10 (52 ) (c) 272 2 Equity investments 1,036 204 411 (396 ) 1,255 110 Residential mortgage 1,164 90 129 $ 44 (170 ) 1,257 83 Commercial mortgage 668 51 93 57 (143 ) 726 51 Trading securities 2 2 Financial derivatives 10 59 4 (48 ) 25 47 Other assets 107 (14 ) (48 ) 45 (14 ) Total assets $ 6,475 $ 466 $ (25 ) $ 750 $ (424 ) $ 101 $ (1,137 ) $ 24 $ (73 ) $ 6,157 $ 280 Liabilities Other borrowed funds $ 11 $ 64 $ (68 ) $ 7 Financial derivatives 487 $ (53 ) $ 12 (178 ) 268 $ (42 ) Other liabilities 33 15 $ 12 103 (105 ) 58 13 Total liabilities $ 531 $ (38 ) $ 12 $ 12 $ 167 $ (351 ) $ 333 $ (29 ) Net gains (losses) $ 504 (d) $ 309 (e) (a) Losses for assets are bracketed while losses for liabilities are not. (b) The amount of the total gains or losses for the period included in earnings that is attributable to the change in unrealized gains or losses related to those assets and liabilities held at the end of the reporting period. (c) Residential mortgage loan transfers out of Level 3 are primarily driven by residential mortgage loans transferring to OREO as well as reclassification of mortgage loans held for sale to held for investment. (d) Net gains (losses) realized and unrealized included in earnings related to Level 3 assets and liabilities included amortization and accretion. The amortization and accretion amounts were included in Interest income on the Consolidated Income Statement and the remaining net gains (losses) realized and unrealized were included in Noninterest income on the Consolidated Income Statement. (e) Net unrealized gains (losses) related to assets and liabilities held at the end of the reporting period were included in Noninterest income on the Consolidated Income Statement. An instrument’s categorization within the hierarchy is based on the lowest level of input that is significant to the fair value measurement. Changes from one quarter to the next related to the observability of inputs to a fair value measurement may result in a reclassification (transfer) of assets or liabilities between hierarchy levels. Our policy is to recognize transfers in and transfers out as of the end of the reporting period. Quantitative information about the significant unobservable inputs within Level 3 recurring assets and liabilities follows. Table 53 : Fair Value Measurements – Recurring Quantitative Information December 31, 2019 Level 3 Instruments Only Dollars in millions Fair Value Valuation Techniques Unobservable Inputs Range (Weighted Average) Commercial mortgage loans held for sale $ 64 Discounted cash flow Spread over the benchmark curve (a) 530bps - 2,935bps (1,889bps) Residential mortgage-backed 1,741 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 36.2% (9.9%) Constant default rate 0.0% - 14.1% (4.3%) Loss severity 26.6% - 95.7% (51.9%) Spread over the benchmark curve (a) 188bps weighted-average Asset-backed securities 240 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 22.0% (7.5%) Constant default rate 1.0% - 7.2% (3.4%) Loss severity 30.0% - 100.0% (57.6%) Spread over the benchmark curve (a) 215bps weighted-average Loans 184 Consensus pricing (b) Cumulative default rate 3.6% - 100.0% (76.7%) Loss severity 0.0% - 100.0% (14.5%) Discount rate 5.0% - 8.0% (5.2%) 72 Discounted cash flow Loss severity 8.0% weighted-average Discount rate 4.8% weighted-average 44 Consensus pricing (b) Credit and Liquidity discount 0.0% - 99.0% (63.4%) Equity investments 1,276 Multiple of adjusted earnings Multiple of earnings 5.0x - 16.5x (8.5x) Residential mortgage servicing rights 995 Discounted cash flow Constant prepayment rate 0.0% - 53.8% (13.5%) Spread over the benchmark curve (a) 320bps - 1,435bps (769bps) Commercial mortgage servicing rights 649 Discounted cash flow Constant prepayment rate 3.5% - 18.1% (4.6%) Discount rate 5.6% - 8.1% (7.9%) Financial derivatives - Swaps related to (176 ) Discounted cash flow Estimated conversion factor of Visa Class B shares into Class A shares 162.3% weighted-average Estimated annual growth rate of Visa Class A share price 16.0% Estimated length of litigation resolution date Q1 2021 Insignificant Level 3 assets, net of (38 ) Total Level 3 assets, net of liabilities (d) $ 5,051 December 31, 2018 Level 3 Instruments Only Dollars in millions Fair Value Valuation Techniques Unobservable Inputs Range (Weighted Average) Commercial mortgage loans held for sale $ 87 Discounted cash flow Spread over the benchmark curve (a) 535bps - 1,900bps (1,217bps) Residential mortgage-backed 2,128 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 33.0% (11.8%) Constant default rate 0.0% - 18.8% (5.1%) Loss severity 10.0% - 100.0% (50.8%) Spread over the benchmark curve (a) 216bps weighted-average Asset-backed securities 274 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 19.0% (8.5%) Constant default rate 1.0% - 18.5% (4.0%) Loss severity 15.0% - 100.0% (63.8%) Spread over the benchmark curve (a) 198bps weighted-average Loans 129 Consensus pricing (b) Cumulative default rate 11.0% - 100.0% (81.8%) Loss severity 0.0% - 100.0% (17.2%) Discount rate 5.5% - 8.3% (5.8%) 90 Discounted cash flow Loss severity 8.0% weighted-average Discount rate 5.8% weighted-average 53 Consensus pricing (b) Credit and Liquidity discount 0.0% - 99.0% (61.3%) Equity investments 1,255 Multiple of adjusted earnings Multiple of earnings 4.5x - 16.0x (8.4x) Residential mortgage servicing rights 1,257 Discounted cash flow Constant prepayment rate 0.0% - 54.5% (8.7%) Spread over the benchmark curve (a) 492bps - 1,455bps (806bps) Commercial mortgage servicing rights 726 Discounted cash flow Constant prepayment rate 4.6% - 14.7% (5.7%) Discount rate 6.9% - 8.5% (8.4%) Financial derivatives - Swaps related to (210 ) Discounted cash flow Estimated conversion factor of Visa Class B shares into Class A shares 163.0% weighted-average Estimated annual growth rate of Visa Class A share price 16.0% Estimated length of litigation resolution date Q4 2020 Insignificant Level 3 assets, net of 35 Total Level 3 assets, net of liabilities (d) $ 5,824 (a) The assumed yield spread over the benchmark curve for each instrument is generally intended to incorporate non-interest-rate risks, such as credit and liquidity risks. (b) Consensus pricing refers to fair value estimates that are generally internally developed using information such as dealer quotes or other third-party provided valua

Goodwill and Mortgage Servicing

Goodwill and Mortgage Servicing Rights	12 Months Ended
	Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Mortgage Servicing Rights	G OODWILL AND M ORTGAGE S ERVICING R IGHTS Assets and liabilities of acquired entities are recorded at estimated fair value as of the acquisition date. Goodwill Allocations of Goodwill by business segment during 2019 , 2018 and 2017 follow: Table 58 : Goodwill by Business Segment (a) In millions Retail Banking Corporate & Institutional Banking Asset Management Group Total December 31, 2019 (b) $ 5,795 $ 3,374 $ 64 $ 9,233 December 31, 2018 (b) $ 5,795 $ 3,359 $ 64 $ 9,218 December 31, 2017 $ 5,795 $ 3,314 $ 64 $ 9,173 (a) The BlackRock business segment did not have any allocated goodwill during 2019 , 2018 and 2017 . (b) Corporate & Institutional Banking's goodwill balances include the impacts of $15 million at December 31, 2019 and $45 million at December 31, 2018 resulting from business acquisitions. We review goodwill in each of our reporting units for impairment at least annually, in the fourth quarter, or more frequently if events occur or circumstances have changed significantly from the annual test date. Based on the results of our analysis, there were no impairment charges related to goodwill in 2019 , 2018 or 2017 . Mortgage Servicing Rights We recognize the right to service mortgage loans for others as an intangible asset when the servicing income we receive is more than adequate compensation. MSRs are purchased or originated when loans are sold with servicing retained. MSRs totaled $1.6 billion at December 31, 2019 and $2.0 billion at December 31, 2018 , and consisted of loan servicing contracts for commercial and residential mortgages measured at fair value. Commercial Mortgage Servicing Rights We recognize gains/(losses) on changes in the fair value of commercial MSRs. Commercial MSRs are subject to changes in value from actual or expected prepayment of the underlying loans and defaults as well as market driven changes in interest rates. We manage this risk by economically hedging the fair value of commercial MSRs with securities, derivative instruments and resale agreements which are expected to increase (or decrease) in value when the value of commercial MSRs decreases (or increases). The fair value of commercial MSRs is estimated by using a discounted cash flow model incorporating inputs for assumptions as to constant prepayment rates, discount rates and other factors determined based on current market conditions and expectations. Changes in the commercial MSRs follow: Table 59 : Commercial Mortgage Servicing Rights In millions 2019 2018 2017 January 1 $ 726 $ 668 $ 576 Additions: From loans sold with servicing retained 53 57 88 Purchases 103 93 69 Changes in fair value due to: Time and payoffs (a) (146 ) (143 ) (111 ) Other (b) (87 ) 51 46 December 31 $ 649 $ 726 $ 668 Related unpaid principal balance at December 31 $ 216,992 $ 180,496 $ 162,182 Servicing advances at December 31 $ 157 $ 220 $ 217 (a) Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period. (b) Represents MSR value changes resulting primarily from market-driven changes in interest rates. Residential Mortgage Servicing Rights Residential MSRs are subject to changes in value from actual or expected prepayment of the underlying loans and defaults as well as market driven changes in interest rates. We manage this risk by economically hedging the fair value of residential MSRs with securities and derivative instruments which are expected to increase (or decrease) in value when the value of residential MSRs decreases (or increases). The fair value of residential MSRs is estimated by using a discounted cash flow valuation model which calculates the present value of estimated future net servicing cash flows, taking into consideration actual and expected mortgage loan prepayment rates, discount rates, servicing costs, and other factors which are determined based on current market conditions. Changes in the residential MSRs follow: Table 60 : Residential Mortgage Servicing Rights In millions 2019 2018 2017 January 1 $ 1,257 $ 1,164 $ 1,182 Additions: From loans sold with servicing retained 36 44 55 Purchases 114 129 185 Changes in fair value due to: Time and payoffs (a) (162 ) (170 ) (175 ) Other (b) (250 ) 90 (83 ) December 31 $ 995 $ 1,257 $ 1,164 Unpaid principal balance of loans serviced for others at December 31 $ 120,464 $ 125,388 $ 126,769 Servicing advances at December 31 $ 111 $ 156 $ 201 (a) Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period. (b) Represents MSR value changes resulting from market-driven changes in interest rates. Sensitivity Analysis The fair value of commercial and residential MSRs and significant inputs to the valuation models as of December 31, 2019 are shown in Tables 61 and 62 . The expected and actual rates of mortgage loan prepayments are significant factors driving the fair value. Management uses both internal proprietary models and a third-party model to estimate future commercial mortgage loan prepayments and a third-party model to estimate future residential mortgage loan prepayments. These models have been refined based on current market conditions and management judgment. Future interest rates are another important factor in the valuation of MSRs. Management utilizes market implied forward interest rates to estimate the future direction of mortgage and discount rates. The forward rates utilized are derived from the current yield curve for U.S. dollar interest rate swaps and are consistent with pricing of capital markets instruments. Changes in the shape and slope of the forward curve in future periods may result in volatility in the fair value estimate. A sensitivity analysis of the hypothetical effect on the fair value of MSRs to adverse changes in key assumptions is presented in Tables 61 and 62 . These sensitivities do not include the impact of the related hedging activities. Changes in fair value generally cannot be extrapolated because the relationship of the change in the assumption to the change in fair value may not be linear. Also, the effect of a variation in a particular assumption on the fair value of the MSRs is calculated independently without changing any other assumption. In reality, changes in one factor may result in changes in another ( e.g. , changes in mortgage interest rates, which drive changes in prepayment rate estimates, could result in changes in the interest rate spread), which could either magnify or counteract the sensitivities. The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions: Table 61 : Commercial Mortgage Servicing Rights – Key Valuation Assumptions Dollars in millions December 31 December 31 Fair value $ 649 $ 726 Weighted-average life (years) 4.1 4.1 Weighted-average constant prepayment rate 4.56 % 5.65 % Decline in fair value from 10% adverse change $ 9 $ 10 Decline in fair value from 20% adverse change $ 17 $ 19 Effective discount rate 7.91 % 8.39 % Decline in fair value from 10% adverse change $ 17 $ 19 Decline in fair value from 20% adverse change $ 34 $ 39 Table 62 : Residential Mortgage Servicing Rights – Key Valuation Assumptions Dollars in millions December 31 December 31 Fair value $ 995 $ 1,257 Weighted-average life (years) 5.2 6.9 Weighted-average constant prepayment rate 13.51 % 8.69 % Decline in fair value from 10% adverse change $ 46 $ 41 Decline in fair value from 20% adverse change $ 89 $ 79 Weighted-average option adjusted spread 769 bps 806 bps Decline in fair value from 10% adverse change $ 27 $ 37 Decline in fair value from 20% adverse change $ 52 $ 73 Fees from mortgage loan servicing, which includes contractually specified servicing fees, late fees and ancillary fees were $.5 billion for each of 2019 , 2018 and 2017 . We also generate servicing fees from fee-based activities provided to others for which we do not have an associated servicing asset. Fees from commercial and residential MSRs are reported on our Consolidated Income Statement in Corporate services and Residential mortgage, respectively.

Premises, Equipment and Leaseho

Premises, Equipment and Leasehold Improvements	12 Months Ended
	Dec. 31, 2019
Property, Plant and Equipment [Abstract]
Premises, Equipment and Leasehold Improvement	P REMISES , E QUIPMENT AND L EASEHOL D I MPROVEMENTS Premises, equipment and leasehold improvements, stated at cost less accumulated depreciation and amortization, were as follows: Table 63 : Premises, Equipment and Leasehold Improvements In millions December 31 December 31 Premises, equipment and leasehold improvements $ 14,681 $ 11,864 Accumulated depreciation and amortization (6,953 ) (6,137 ) Net book value $ 7,728 $ 5,727 The following table includes depreciation expense on premises, equipment and leasehold improvements, as well as amortization expense, excluding intangible assets, primarily for capitalized internally developed software. Table 64 : Depreciation and Amortization Expense Year ended December 31 In millions 2019 2018 2017 Depreciation $ 778 $ 754 $ 743 Amortization 109 78 56 Total depreciation and amortization $ 887 $ 832 $ 799

Time Deposits

Time Deposits	12 Months Ended
	Dec. 31, 2019
Banking and Thrift [Abstract]
Time Deposits	T IME D EPOSITS Total time deposits of $21.7 billion at December 31, 2019 have future contractual maturities as follows: Table 65 : Time Deposits In billions 2020 $ 18.6 2021 $ 1.6 2022 $ .6 2023 $ .4 2024 $ .2 2025 and thereafter $ .3

Borrowed Funds

Borrowed Funds	12 Months Ended
	Dec. 31, 2019
Debt Disclosure [Abstract]
Borrowed Funds	B ORROWED F UNDS The following shows the carrying value of total borrowed funds of $ 60.3 billion at December 31, 2019 (including adjustments related to purchase accounting, accounting hedges and unamortized original issuance discounts) by remaining contractual maturity: Table 66 : Borrowed Funds In billions 2020 $ 27.1 2021 $ 8.5 2022 $ 8.0 2023 $ 2.3 2024 $ 3.0 2025 and thereafter $ 11.4 The following table presents the contractual rates and maturity dates of our FHLB borrowings, senior debt and subordinated debt as of December 31, 2019 and the carrying values as of December 31, 2019 and 2018 . Table 67 : FHLB Borrowings, Senior Debt and Subordinated Debt Stated Rate Maturity Carrying Value Dollars in millions 2019 2019 2019 2018 Parent Company Senior debt 2.20%-5.13% 2020-2029 $ 8,843 $ 5,063 Subordinated debt 3.90% 2024 777 1,447 Junior subordinated debt 2.48% 2028 205 205 Subtotal 9,825 6,715 Bank FHLB (a) zero-6.35% 2020-2030 16,341 21,501 Senior debt 1.38%-3.50% 2020-2043 20,167 19,955 Subordinated debt 2.70%-4.20% 2022-2029 5,152 4,243 Subtotal 41,660 45,699 Total $ 51,485 $ 52,414 (a) FHLB borrowings are generally collateralized by residential mortgage loans, other mortgage-related loans and investment securities. In Table 67 , the carrying values for Parent Company senior and subordinated debt include basis adjustments of $177 million and $34 million , respectively, whereas Bank senior and subordinated debt include basis adjustments of $167 million and $170 million , respectively, related to fair value accounting hedges as of December 31, 2019 . Certain borrowings are reported at fair value, refer to Note 6 Fair Value for more information on those borrowings. Junior Subordinated Debentures PNC Capital Trust C, a wholly-owned finance subsidiary of The PNC Financial Services Group, Inc., owns junior subordinated debentures issued by PNC with a carrying value of $205 million . In June 1998, PNC Capital Trust C issued $200 million of trust preferred securities which bear interest at an annual rate of 3 month LIBOR plus 57 basis points. The trust preferred securities are currently redeemable by PNC Capital Trust C at par. In accordance with GAAP, the financial statements of the Trust are not included in our consolidated financial statements. The obligations of The PNC Financial Services Group, Inc., as the parent of the Trust, when taken collectively, are the equivalent of a full and unconditional guarantee of the obligations of the Trust under the terms of the trust preferred securities. Such guarantee is subordinate in right of payment in the same manner as other junior subordinated debt. There are certain restrictions on our overall ability to obtain funds from our subsidiaries. For additional disclosure on these funding restrictions, see Note 18 Regulatory Matters . We are subject to certain restrictions, including restrictions on dividend payments, in connection with the outstanding junior subordinated debentures. Generally, if there is (i) an event of default under the debenture, (ii) we elect to defer interest on the debenture, (iii) we exercise our right to defer payments on the related trust preferred securities, or (iv) there is a default under our guarantee of such payment obligations, subject to certain limited exceptions, we would be unable during the period of such default or deferral to make payments on our debt securities that rank equal or junior to the debentures as well as to make payments on our equity securities, including dividend payments.

Employees Benefit Plans

Employees Benefit Plans	12 Months Ended
	Dec. 31, 2019
Employee Benefit Plans [Abstract]
Employee Benefit Plans	E MPLOYEE B ENEFIT P LANS Pension and Postretirement Plans We have a noncontributory, qualified defined benefit pension plan covering eligible employees. Benefits are determined using a cash balance formula where earnings credits are a percentage of eligible compensation. Earnings credit percentages for those employees who were plan participants on December 31, 2009 are frozen at the level earned to that point. Earnings credits for all employees who became participants on or after January 1, 2010 are a flat 3% of eligible compensation. All plan participants earn interest on their cash balances based on 30-year Treasury securities rates with those who were participants at December 31, 2009 earning a minimum rate. New participants on or after January 1, 2010 are not subject to the minimum rate. Beginning in 2018, the plan provides for a minimum annual earnings credit amount of $2,000 , subject to eligibility criteria. Pension contributions to the plan are typically based on an actuarially determined amount necessary to fund total benefits payable to plan participants. Assets of the qualified pension plan are held in a separate Trust (Trust). We also maintain nonqualified supplemental retirement plans for certain employees and provide certain health care and life insurance benefits for qualifying retired employees (postretirement benefits) through various plans. PNC reserves the right to terminate or make changes to these plans at any time. The nonqualified pension plan is unfunded. Contributions from PNC and, in the case of the postretirement benefit plans, participant contributions cover all benefits paid under the nonqualified pension plan and postretirement benefit plans. The postretirement plan provides benefits to certain retirees that are at least actuarially equivalent to those provided by Medicare Part D and accordingly, we receive a federal subsidy as shown in Table 68 . In November of 2015, we established a voluntary employee beneficiary association (VEBA) to partially fund postretirement medical and life insurance benefit obligations. We use a measurement date of December 31 for plan assets and benefit obligations. The qualified pension plan assets and benefit obligation were re-measured as of January 31, 2019 as a result of a plan amendment. A reconciliation of the changes in the projected benefit obligation for qualified pension, nonqualified pension and postretirement benefit plans as well as the change in plan assets for the qualified pension plan follows. Table 68 : Reconciliation of Changes in Projected Benefit Obligation and Change in Plan Assets Qualified Pension Nonqualified Pension Postretirement Benefits In millions 2019 2018 2019 2018 2019 2018 Accumulated benefit obligation at December 31 $ 4,740 $ 4,315 $ 259 $ 253 Projected benefit obligation at January 1 $ 4,355 $ 4,789 $ 258 $ 286 $ 322 $ 355 Service cost 115 116 3 3 4 5 Interest cost 186 171 10 9 13 12 Amendments 21 Actuarial (gains)/losses and changes in assumptions 498 (424 ) 25 (16 ) 18 (28 ) Participant contributions 3 3 Federal Medicare subsidy on benefits paid 1 Benefits paid (288 ) (297 ) (31 ) (24 ) (27 ) (26 ) Projected benefit obligation at December 31 $ 4,887 $ 4,355 $ 265 $ 258 $ 333 $ 322 Fair value of plan assets at January 1 $ 4,963 $ 5,253 $ 232 $ 230 Actual return on plan assets 979 (193 ) 15 3 Employer contribution 200 $ 31 $ 24 24 21 Participant contributions 3 3 Federal Medicare subsidy on benefits paid 1 Benefits paid (288 ) (297 ) (31 ) (24 ) (27 ) (26 ) Fair value of plan assets at December 31 $ 5,654 $ 4,963 $ — $ — $ 247 $ 232 Funded status $ 767 $ 608 $ (265 ) $ (258 ) $ (86 ) $ (90 ) Amounts recognized on the consolidated balance sheet Noncurrent asset $ 767 $ 608 Current liability $ (26 ) $ (26 ) $ (2 ) $ (2 ) Noncurrent liability (239 ) (232 ) (84 ) (88 ) Net amount recognized on the consolidated balance sheet $ 767 $ 608 $ (265 ) $ (258 ) $ (86 ) $ (90 ) Amounts recognized in AOCI consist of: Prior service cost (credit) $ 29 $ 12 $ 2 $ 1 Net actuarial loss (gain) 411 608 $ 78 $ 57 1 (7 ) Amount of loss (gain) recognized in AOCI $ 440 $ 620 $ 78 $ 57 $ 3 $ (6 ) PNC Pension Plan Assets The long-term investment strategy for pension plan assets in our qualified pension plan (the Plan) is to: • Meet present and future benefit obligations to all participants and beneficiaries; • Cover reasonable expenses incurred to provide such benefits, including expenses incurred in the administration of the Trust and the Plan; • Provide sufficient liquidity to meet benefit and expense payment requirements on a timely basis; and • Provide a total return that, over the long term, maximizes the ratio of trust assets to liabilities by maximizing investment return, at an appropriate level of risk. The Plan’s named investment fiduciary has the ability to make short to intermediate term asset allocation shifts under the dynamic asset allocation strategy based on factors such as the Plan’s funded status, the named investment fiduciary’s view of return on equities relative to long term expectations, the named investment fiduciary’s view on the direction of interest rates and credit spreads, and other relevant financial or economic factors which would be expected to impact the ability of the Trust to meet its obligation to participants and beneficiaries. Accordingly, the allowable asset allocation ranges have been updated to incorporate the flexibility required by the dynamic allocation policy. The asset strategy allocations for the Plan at the end of 2019 and 2018 , and the target allocation range at the end of 2019 , by asset category, are as follows. Table 69 : Asset Strategy Allocations Target Allocation Range Percentage of Plan Assets by Strategy at December 31 2019 2018 Asset Category Domestic Equity 20 – 40% 27 % 27 % International Equity 10 – 25% 17 % 22 % Private Equity 0 – 15% 10 % 11 % Total Equity 40 – 70% 54 % 60 % Domestic Fixed Income 10 – 40% 23 % 18 % High Yield Fixed Income 0 – 25% 8 % 9 % Total Fixed Income 10 – 65% 31 % 27 % Real estate 0 – 10% 5 % 5 % Other 0 – 15% 10 % 8 % Total 100 % 100 % 100 % The asset category represents the allocation of Plan assets in accordance with the investment objective of each of the Plan’s investment managers. Certain domestic equity investment managers utilize derivatives and fixed income securities as described in their Investment Management Agreements to achieve their investment objective under the Investment Policy Statement. Other investment managers may invest in eligible securities outside of their assigned asset category to meet their investment objectives. The actual percentage of the fair value of total Plan assets held as of December 31, 2019 for equity securities, fixed income securities, real estate and all other assets are 61% , 24% , 4% and 11% , respectively. We believe that, over the long term, asset allocation is the single greatest determinant of risk. Asset allocation will deviate from the target percentages due to market movement, cash flows, investment manager performance and implementation of shifts under the dynamic asset allocation policy. Material deviations from the asset allocation targets can alter the expected return and risk of the Trust. However, frequent rebalancing of the asset allocation targets may result in significant transaction costs, which can impair the Trust’s ability to meet its investment objective. Accordingly, the Trust portfolio is periodically rebalanced to maintain asset allocation within the target ranges described above. In addition to being diversified across asset classes, the Trust is diversified within each asset class. Secondary diversification provides a reasonable basis for the expectation that no single security or class of securities will have a disproportionate impact on the total risk and return of the Trust. Where investment strategies permit the use of derivatives and/or currency management, language is incorporated in the managers’ guidelines to define allowable and prohibited transactions and/or strategies. Derivatives are typically employed by investment managers to modify risk/return characteristics of their portfolio(s), implement asset allocation changes in a cost effective manner, or reduce transaction costs. Under the managers’ investment guidelines, derivatives may not be used solely for speculation or leverage. Derivatives are to be used only in circumstances where they offer the most efficient economic means of improving the risk/reward profile of the portfolio. Fair Value Measurements As further described in Note 6 Fair Value , GAAP establishes the framework for measuring fair value, including a hierarchy used to classify the inputs used in measuring fair value. A description of the valuation methodologies used for assets measured at fair value at both December 31, 2019 and 2018 follows: Asset Valuation Methodology Money market funds • Valued at the net asset value of the shares held by the pension plan at year end. U.S. government and agency securities Corporate debt Common stock • Valued at the closing price reported on the active market on which the individual securities are traded. • If quoted market prices are not available for the specific security, then fair values are estimated by using pricing models or quoted prices of securities with similar characteristics. Such securities are generally classified within Level 2 of the valuation hierarchy but may be a Level 3 depending on the level of liquidity and activity in the market for the security. Mutual funds • Valued based on third-party pricing of the fund which is not actively traded. Other investments Derivative financial instruments Group annuity contracts Preferred stock • Derivative financial instruments - recorded at estimated fair value as determined by third-party appraisals and pricing models. • Group annuity contracts - measured at fair value by discounting the related cash flows based on current yields of similar instruments with comparable durations considering the credit-worthiness of the issuer. • Preferred stock - Valued at the closing price reported on an active market on which the securities are traded. Investments measured at NAV Collective trust fund investments Limited partnerships • Collective trust fund investments - Valued based upon the units of such collective trust fund held by the Plan at year end multiplied by the respective unit value. The unit value of the collective trust fund is based upon significant observable inputs, although it is not based upon quoted marked prices in an active market. The underlying investments of the collective trust funds consist primarily of equity securities, debt obligations, short-term investments, and other marketable securities. Due to the nature of these securities, there are no unfunded commitments or redemption restrictions. • Limited partnerships - Valued by investment managers based on recent financial information used to estimate fair value. The unit value of limited partnerships is based upon significant observable inputs, although it is not based upon quoted marked prices in an active market. These methods may result in fair value calculations that may not be indicative of net realizable values or future fair values. Furthermore, while the pension plan believes its valuation methods are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could result in a different fair value measurement at the reporting date. The following table sets forth by level, within the fair value hierarchy, the Plan’s assets at fair value as of December 31, 2019 and 2018 . Table 70 : Pension Plan Assets - Fair Value Hierarchy December 31, 2019 December 31, 2018 In millions Level 1 Level 2 Level 3 Total Fair Value Level 1 Level 2 Level 3 Total Fair Value Interest bearing cash $ 1 $ 1 $ 7 $ 2 $ 9 Money market funds $ 456 456 149 149 U.S. government and agency securities 582 135 $ 1 718 512 130 642 Corporate debt 660 3 663 580 $ 6 586 Common stock 620 1 4 625 623 6 629 Mutual funds 253 253 236 236 Other 126 126 4 42 4 50 Investments measured at net asset value (a) 2,812 2,662 Total $ 1,658 $ 1,176 $ 8 $ 5,654 $ 1,295 $ 996 $ 10 $ 4,963 (a) Certain investments that are measured at fair value using the NAV per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy. The following table provides information regarding our estimated future cash flows related to our various plans. Table 71 : Estimated Cash Flows Pension Plans Postretirement Benefits In millions Qualified Pension Nonqualified Pension Gross PNC Benefit Payments Estimated 2020 employer contributions $ 26 $ 28 Estimated future benefit payments 2020 $ 300 $ 26 $ 28 2021 $ 315 $ 26 $ 27 2022 $ 329 $ 23 $ 26 2023 $ 327 $ 23 $ 25 2024 $ 316 $ 21 $ 25 2025-2029 $ 1,557 $ 92 $ 111 The qualified pension plan contributions are deposited into the Trust, and the qualified pension plan benefit payments are paid from the Trust. We do not expect to be required to make a contribution to the qualified plan for 2020 based on the funding calculations under the Pension Protection Act of 2006. For the other plans, total contributions and the benefit payments are the same and represent expected benefit amounts, which are paid from general assets. Postretirement benefits are net of participant contributions. Estimated cash flows reflect the partial funding of postretirement medical and life insurance obligations in the VEBA. The components of net periodic benefit cost/(income) and other amounts recognized in Other comprehensive income (OCI) were as follows. Table 72 : Components of Net Periodic Benefit Cost (a) Qualified Pension Plan Nonqualified Pension Plan Postretirement Benefits Year ended December 31 – in millions 2019 (b) 2018 2017 2019 2018 2017 2019 2018 2017 Net periodic cost consists of: Service cost $ 115 $ 116 $ 160 $ 3 $ 3 $ 3 $ 4 $ 5 $ 5 Interest cost 186 171 179 10 9 10 13 12 14 Expected return on plan assets (288 ) (306 ) (285 ) (5 ) (6 ) (5 ) Amortization of prior service cost/(credit) 4 1 (3 ) (1 ) Amortization of actuarial (gain)/loss 4 43 4 5 4 Net periodic cost (benefit) 21 (18 ) 94 17 17 17 12 11 13 Other changes in plan assets and benefit obligations recognized in OCI: Current year prior service cost/(credit) 21 17 2 Amortization of prior service (cost)/credit (4 ) (1 ) 3 1 Current year actuarial loss/(gain) (193 ) 75 (264 ) 25 (16 ) 7 9 (25 ) (22 ) Amortization of actuarial gain/(loss) (4 ) (43 ) (4 ) (5 ) (4 ) Total recognized in OCI (180 ) 74 (287 ) 21 (21 ) 3 9 (25 ) (19 ) Total amounts recognized in net periodic cost and OCI $ (159 ) $ 56 $ (193 ) $ 38 $ (4 ) $ 20 $ 21 $ (14 ) $ (6 ) (a) The service cost component is included in Personnel expense on the Consolidated Income Statement. All other components are included in Other noninterest expense on the Consolidated Income Statement. (b) The weighted-average assumptions used (as of the beginning of each year) to determine the net periodic costs shown in Table 72 were as follows. Table 73 : Net Periodic Costs - Assumptions Net Periodic Cost Determination As of January 1 2019 2018 2017 Discount rate Qualified pension (a) 4.30 % 3.60 % 4.00 % Nonqualified pension 4.15 % 3.45 % 3.80 % Postretirement benefits 4.20 % 3.55 % 3.90 % Rate of compensation increase (average) 3.50 % 3.50 % 3.50 % Assumed health care cost trend rate Initial trend 6.50 % 6.75 % 7.00 % Ultimate trend 5.00 % 5.00 % 5.00 % Year ultimate trend reached 2025 2025 2025 Expected long-term return on plan assets 5.75 % 6.00 % 6.38 % (a) The 2019 qualified pension discount rate was 4.15% at the time of remeasurement on January 31, 2019 as a result of a plan amendment. The weighted-average assumptions used (as of the end of each year) to determine year end obligations for pension and postretirement benefits were as follows. Table 74 : Other Pension Assumptions Year ended December 31 2019 2018 Discount rate Qualified pension 3.30 % 4.30 % Nonqualified pension 3.05 % 4.15 % Postretirement benefits 3.20 % 4.20 % Rate of compensation increase (average) 4.25 % 3.50 % Assumed health care cost trend rate Initial trend 6.25 % 6.50 % Ultimate trend 5.00 % 5.00 % Year ultimate trend reached 2025 2025 The discount rates are determined independently for each plan by comparing the expected future benefits that will be paid under each plan with yields available on high quality corporate bonds of similar duration. For this analysis, 10% of bonds with the highest yields and 40% with the lowest yields were removed from the bond universe. The expected return on plan assets is a long-term assumption established by considering historical and anticipated returns of the asset classes invested in by the pension plan and the allocation strategy currently in place among those classes. For purposes of setting and reviewing this assumption, “long- term” refers to the period over which the plan’s projected benefit obligations will be disbursed. We review this assumption at each measurement date and adjust it if warranted. Our selection process references certain historical data and the current environment, but primarily utilizes qualitative judgment regarding future return expectations. We also examine the assumption used by other companies with similar pension investment strategies. Taking into account all of these factors, the expected long-term return on plan assets for determining net periodic pension cost for 2019 was 5.75% . We are reducing our expected long-term return on assets to 5.50% for determining pension cost for 2020 . This decision was made after considering the views of both internal and external capital market advisors, particularly with regard to the effects of the recent economic environment on long-term prospective equity and fixed income returns. PNC’s net periodic benefit cost recognized for the plans is sensitive to the discount rate and expected long-term return on plan assets. With all other assumptions held constant, a .5% decline in the discount rate would have resulted in an immaterial increase in net periodic benefit cost for the qualified pension plan in 2019 , and to be recognized in 2020 . For the nonqualified pension plan and postretirement benefits, a .5% decline in the discount rate would also have resulted in an immaterial increase in net periodic benefit cost. The health care cost trend rate assumptions shown in Tables 73 and 74 relate only to the postretirement benefit plans. The effect of a one-percentage-point increase or decrease in assumed health care cost trend rates would be insignificant. Defined Contribution Plans The PNC Incentive Savings Plan (ISP) is a qualified defined contribution plan that covers all of our eligible employees. Newly-hired full time employees and part-time employees who are eligible to participate in the ISP are automatically enrolled in the ISP with a deferral rate equal to 4% of eligible compensation in the absence of an affirmative election otherwise. Employee benefits expense related to the ISP was $139 million in 2019 , $139 million in 2018 and $125 million in 2017 , representing cash contributed to the ISP by PNC. The ISP is a 401(k) Plan and includes an employee stock ownership (ESOP) feature. Employee contributions are invested in a number of investment options, including pre-mixed portfolios and individual core funds, available under the ISP at the direction of the employee.

Stock Based Compensation Plans

Stock Based Compensation Plans	12 Months Ended
	Dec. 31, 2019
Share-based Payment Arrangement, Noncash Expense [Abstract]
Stock Based Compensation Plans	S TOCK B ASED C OMPENSATION P LANS We have long-term incentive award plans (Incentive Plans) that provide for the granting of incentive stock options, nonqualified stock options, stock appreciation rights, incentive shares/performance units, restricted shares, restricted share units, other share-based awards and dollar-denominated awards to executives and, other than incentive stock options, to non-employee directors. Certain Incentive Plan awards may be paid in stock, cash or a combination of stock and cash. We typically grant a substantial portion of our stock-based compensation awards during the first quarter of each year. Incentive/Performance Unit Awards and Restricted Share/Restricted Share Unit Awards The fair value of nonvested incentive/performance unit awards and restricted share/restricted share unit awards is initially determined based on prices not less than the market value of our common stock on the date of grant with a reduction for estimated forfeitures. The value of certain incentive/performance unit awards is subsequently remeasured based on the achievement of one or more financial and other performance goals. Additionally, certain incentive/performance unit awards require subsequent adjustment to their current market value due to certain discretionary risk review triggers. The weighted-average grant date fair value of incentive/performance unit awards and restricted share/restricted share unit awards granted in 2019 , 2018 and 2017 was $117.53 , $149.38 and $122.10 per share, respectively. The total intrinsic value of incentive/performance unit and restricted share/restricted share unit awards vested during 2019 , 2018 and 2017 was approximately $218 million , $254 million and $235 million , respectively. We recognize compensation expense for such awards ratably over the corresponding vesting and/or performance periods for each type of program. Table 75 : Nonvested Incentive/Performance Unit Awards and Restricted Share/Restricted Share Unit Awards Rollforward Shares in thousands Nonvested Incentive/Performance Units Shares Weighted-Average Grant Date Fair Value Nonvested Restricted Share/Restricted Share Units Weighted-Average Grant Date Fair Value December 31, 2018 1,134 $ 104.02 3,104 $ 115.57 Granted (a) 207 $ 115.36 1,560 $ 117.82 Vested/Released (a) (494 ) $ 88.29 (1,278 ) $ 84.37 Forfeitures (3 ) $ 105.43 (81 ) $ 132.03 December 31, 2019 844 $ 116.00 3,305 $ 128.29 (a) Includes adjustments for achieving specific performance goals for Incentive/Performance Unit Share Awards granted in prior periods. In Table 75 , the units and related weighted-average grant date fair value of the incentive/performance unit share awards exclude the effect of dividends on the underlying shares, as those dividends will be paid in cash if and when the underlying shares are issued to the participants.

Financial Derivatives

Financial Derivatives	12 Months Ended
	Dec. 31, 2019
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Financial Derivatives	F INANCIAL D ERIVATIVES We use a variety of financial derivatives to both mitigate exposure to market (primarily interest rate) and credit risks inherent in our business activities, as well as to facilitate customer risk management activities. We manage these risks as part of our overall asset and liability management process and through our credit policies and procedures. Derivatives represent contracts between parties that usually require little or no initial net investment and result in one party delivering cash or another type of asset to the other party based on a notional amount and an underlying as specified in the contract. Derivative transactions are often measured in terms of notional amount, but this amount is generally not exchanged and it is not recorded on the balance sheet. The notional amount is the basis to which the underlying is applied to determine required payments under the derivative contract. The underlying is a referenced interest rate (commonly LIBOR), security price, credit spread or other index. Residential and commercial real estate loan commitments associated with loans to be sold also qualify as derivative instruments. The following table presents the notional amounts and gross fair values of all derivative assets and liabilities held by us. Table 76 : Total Gross Derivatives (a) December 31, 2019 December 31, 2018 In millions Notional /Contract Amount Asset Fair Value (b) Liability Fair Value (c) Notional /Contract Amount Asset Fair Value (b) Liability Fair Value (c) Derivatives used for hedging Interest rate contracts (d): Fair value hedges $ 30,663 $ 30,919 $ 7 Cash flow hedges 23,642 $ 6 17,337 1 Foreign exchange contracts: Net investment hedges 1,102 $ 6 1,012 $ 10 Total derivatives designated for hedging $ 55,407 $ 6 $ 6 $ 49,268 $ 8 $ 10 Derivatives not used for hedging Derivatives used for mortgage banking activities (e): Interest rate contracts: Swaps $ 52,007 $ 1 $ 43,084 $ 3 Futures (f) 3,487 10,658 Mortgage-backed commitments 7,738 60 $ 44 5,771 $ 47 39 Other 3,134 32 23 6,509 10 3 Total interest rate contracts 66,366 93 67 66,022 57 45 Derivatives used for customer-related activities: Interest rate contracts: Swaps 249,075 2,769 1,187 218,496 1,352 1,432 Futures (f) 703 914 Mortgage-backed commitments 3,721 2 6 2,246 7 10 Other 21,379 113 33 20,109 77 33 Total interest rate contracts 274,878 2,884 1,226 241,765 1,436 1,475 Commodity contracts: Swaps 5,204 234 229 4,813 244 238 Other 4,203 72 72 1,418 67 67 Total commodity contracts 9,407 306 301 6,231 311 305 Foreign exchange contracts and other 27,120 204 162 23,253 194 192 Total foreign exchange contracts and other 311,405 3,394 1,689 271,249 1,941 1,972 Derivatives used for other risk management activities: Foreign exchange contracts and other 10,201 9 257 7,908 75 263 Total derivatives not designated for hedging $ 387,972 $ 3,496 $ 2,013 $ 345,179 $ 2,073 $ 2,280 Total gross derivatives $ 443,379 $ 3,502 $ 2,019 $ 394,447 $ 2,081 $ 2,290 Less: Impact of legally enforceable master netting agreements 690 690 688 688 Less: Cash collateral received/paid 616 790 341 539 Total derivatives $ 2,196 $ 539 $ 1,052 $ 1,063 (a) Centrally cleared derivatives are settled in cash daily and result in no derivative asset or derivative liability being recognized on our Consolidated Balance Sheet. (b) Included in Other assets on our Consolidated Balance Sheet. (c) Included in Other liabilities on our Consolidated Balance Sheet. (d) Represents primarily swaps. (e) Includes both residential and commercial mortgage banking activities. (f) Futures contracts settle in cash daily and, therefore, no derivative asset or derivative liability is recognized on our Consolidated Balance Sheet. All derivatives are carried on our Consolidated Balance Sheet at fair value. Derivative balances are presented on the Consolidated Balance Sheet on a net basis taking into consideration the effects of legally enforceable master netting agreements and, when appropriate, any related cash collateral exchanged with counterparties. Further discussion regarding the offsetting rights associated with these legally enforceable master netting agreements is included in the Offsetting, Counterparty Credit Risk, and Contingent Features section below. Any nonperformance risk, including credit risk, is included in the determination of the estimated net fair value of the derivatives. Further discussion on how derivatives are accounted for is included in Note 1 Accounting Policies. Derivatives Designated As Hedging Instruments Certain derivatives used to manage interest rate and foreign exchange risk as part of our asset and liability risk management activities are designated as accounting hedges. Derivatives hedging the risks associated with changes in the fair value of assets or liabilities are considered fair value hedges, derivatives hedging the variability of expected future cash flows are considered cash flow hedges, and derivatives hedging a net investment in a foreign subsidiary are considered net investment hedges. Designating derivatives as accounting hedges allows for gains and losses on those derivatives to be recognized in the same period and in the same income statement line item as the earnings impact of the hedged items. Fair Value Hedges We enter into receive-fixed, pay-variable interest rate swaps to hedge changes in the fair value of outstanding fixed-rate debt caused by fluctuations in market interest rates. We also enter into pay-fixed, receive-variable interest rate swaps and zero-coupon swaps to hedge changes in the fair value of fixed rate and zero-coupon investment securities caused by fluctuations in market interest rates. Gains and losses on the interest rate swaps designated in these hedge relationships, along with the offsetting gains and losses on the hedged items attributable to the hedged risk, are recognized in current earnings within the same income statement line item. Cash Flow Hedges We enter into receive-fixed, pay-variable interest rate swaps to modify the interest rate characteristics of designated commercial loans from variable to fixed in order to reduce the impact of changes in future cash flows due to market interest rate changes. We also periodically enter into forward purchase and sale contracts to hedge the variability of the consideration that will be paid or received related to the purchase or sale of investment securities. The forecasted purchase or sale is consummated upon gross settlement of the forward contract itself. For these cash flow hedges, gains and losses on the interest rate swaps and forward contracts are recorded in AOCI and are then reclassified into earnings in the same period the hedged cash flows affect earnings and within the same income statement line as the hedged cash flows. In the 12 months that follow December 31, 2019 , we expect to reclassify net derivative gains of $164 million pretax, or $129 million after-tax, from AOCI to interest income for both cash flow hedge strategies. This reclassified amount could differ from amounts actually recognized due to changes in interest rates, hedge de-designations, and the addition of other hedges subsequent to December 31, 2019 . As of December 31, 2019 , the maximum length of time over which forecasted transactions are hedged is ten years Further detail regarding gains (losses) related to our fair value and cash flow hedge derivatives is presented in the following table: Table 77 : Gains (Losses) Recognized on Fair Value and Cash Flow Hedges in the Consolidated Income Statement (a) (b) Location and Amount of Gains (Losses) Recognized in Income Interest Income Interest Expense Noninterest Income In millions Loans Investment Securities Borrowed Funds Other Year ended December 31, 2019 Total amounts on the Consolidated Income Statement $ 10,525 $ 2,426 $ 1,811 $ 1,473 Gains (losses) on fair value hedges recognized on: Hedged items (c) $ 187 $ (808 ) Derivatives $ (178 ) $ 659 Amounts related to interest settlements on derivatives $ 13 $ 79 Gains (losses) on cash flow hedges (d): Amount of derivative gains (losses) reclassified from AOCI $ 9 $ 9 $ 19 Year ended December 31, 2018 Total amounts on the Consolidated Income Statement $ 9,580 $ 2,261 $ 1,632 $ 1,205 Gains (losses) on fair value hedges recognized on: Hedged items (c) $ (53 ) $ 151 Derivatives $ 60 $ (262 ) Amounts related to interest settlements on derivatives $ 3 $ 80 Gains (losses) on cash flow hedges (d): Amount of derivative gains (losses) reclassified from AOCI $ 41 $ 11 $ 8 Year ended December 31, 2017 Total amounts on the Consolidated Income Statement $ 8,238 $ 1,998 $ 1,083 $ 1,077 Gains (losses) on fair value hedges recognized on (e): Hedged items (c) $ (50 ) $ 268 Derivatives $ 48 $ (284 ) Amounts related to interest settlements on derivatives $ (41 ) $ 234 Gains (losses) on cash flow hedges (d): Amount of derivative gains (losses) reclassified from AOCI $ 159 $ 21 $ 17 (a) For all periods presented, there were no components of derivative gains or losses excluded from the assessment of hedge effectiveness for any of the fair value or cash flow hedge strategies. (b) All cash flow and fair value hedge derivatives were interest rate contracts for the periods presented. (c) Includes an insignificant amount of fair value hedge adjustments related to discontinued hedge relationships. (d) For all periods presented, there were no gains or losses from cash flow hedge derivatives reclassified to income because it became probable that the original forecasted transaction would not occur. (e) The difference between the gains (losses) recognized in income on derivatives and their related hedged items represents the ineffective portion of the change in value of our fair value hedged derivatives. Further detail regarding gains (losses) on derivatives and related cash flows is presented in the following table: Table 78 : Hedged Items - Fair Value Hedges December 31, 2019 December 31, 2018 In millions Carrying Value of the Hedged Items Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a) Carrying Value of the Hedged Items Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a) Investment securities - Available for Sale (b) $ 5,666 $ 59 $ 6,216 $ (103 ) Borrowed funds $ 28,616 $ 548 $ 27,121 $ (260 ) (a) Includes $(.3) billion and $(.5) billion of fair value hedge adjustments primarily related to discontinued borrowed funds hedge relationships at December 31, 2019 and 2018, respectively. (b) Carrying value shown represents amortized cost. Net Investment Hedges We enter into foreign currency forward contracts to hedge non-U.S. dollar net investments in foreign subsidiaries against adverse changes in foreign exchange rates. We assess whether the hedging relationship is highly effective in achieving offsetting changes in the value of the hedge and hedged item by qualitatively verifying that the critical terms of the hedge and hedged item match at the inception of the hedging relationship and on an ongoing basis. Net investment hedge derivatives are classified as foreign exchange contracts. There were no components of derivative gains or losses excluded from the assessment of the hedge effectiveness for all periods presented. For 2018 and 2017 , there was no net investment hedge ineffectiveness. Net gains (losses) on net investment hedge derivatives recognized in OCI were $(24) million in 2019 , $76 million in 2018 and $(81) million in 2017. Derivatives Not Designated As Hedging Instruments Residential mortgage loans that will be sold in the secondary market, and the related loan commitments, which are considered derivatives, are accounted for at fair value. Changes in the fair value of the loans and commitments due to interest rate risk are hedged with forward contracts to sell mortgage-backed securities, as well as U.S. Treasury and Eurodollar futures and options. Gains and losses on the loans and commitments held for sale and the derivatives used to economically hedge them are included in Residential mortgage noninterest income on the Consolidated Income Statement. Residential mortgage servicing rights are accounted for at fair value with changes in fair value influenced primarily by changes in interest rates. Derivatives used to hedge the fair value of residential mortgage servicing rights include interest rate futures, swaps, options, and forward contracts to purchase mortgage-backed securities. Gains and losses on residential mortgage servicing rights and the related derivatives used for hedging are included in Residential mortgage noninterest income. Commercial mortgage loans held for sale and the related loan commitments, which are considered derivatives, are accounted for at fair value. Derivatives used to economically hedge these loans and commitments from changes in fair value due to interest rate risk and credit risk include forward loan sale contracts, interest rate swaps, and credit default swaps. Gains and losses on the commitments, loans and derivatives are included in Other noninterest income. Derivatives used to economically hedge the change in value of commercial mortgage servicing rights include interest rate futures, swaps and options. Gains or losses on these derivatives are included in Corporate services noninterest income. The residential and commercial mortgage loan commitments associated with loans to be sold which are accounted for as derivatives are valued based on the estimated fair value of the underlying loan and the probability that the loan will fund within the terms of the commitment. The fair value also takes into account the fair value of the embedded servicing right. We offer derivatives to our customers in connection with their risk management needs. These derivatives primarily consist of interest rate and commodity swaps, interest rate and commodity caps and floors, swaptions and foreign exchange contracts. We primarily manage our market risk exposure from customer transactions by entering into a variety of hedging transactions with third-party dealers. Gains and losses on customer-related derivatives are included in Other noninterest income. Included in the customer, mortgage banking risk management, and other risk management portfolios are written interest-rate caps and floors entered into with customers and for risk management purposes. We receive an upfront premium from the counterparty and are obligated to make payments to the counterparty if the underlying market interest rate rises above or falls below a certain level designated in the contract. Our ultimate obligation under written options is based on future market conditions. We have entered into risk participation agreements to share some of the credit exposure with other counterparties related to interest rate derivative contracts or to take on credit exposure to generate revenue. The notional amount of risk participation agreements sold was $8.0 billion at December 31, 2019 and $6.0 billion at December 31, 2018 . Assuming all underlying third party customers referenced in the swap contracts defaulted, the exposure from these agreements would be $.3 billion at December 31, 2019 and $.2 billion at December 31, 2018 based on the fair value of the underlying swaps. Further detail regarding the gains (losses) on derivatives not designated in hedging relationships is presented in the following table: Table 79 : Gains (Losses) on Derivatives Not Designated for Hedging Year ended December 31 In millions 2019 2018 2017 Derivatives used for mortgage banking activities: Interest rate contracts (a) $ 405 $ (56 ) $ 75 Derivatives used for customer-related activities: Interest rate contracts 125 99 95 Foreign exchange contracts and other (b) 114 104 146 Gains (losses) from customer-related activities (c) 239 203 241 Derivatives used for other risk management activities: Foreign exchange contracts and other (c) (137 ) 268 (525 ) Total gains (losses) from derivatives not designated as hedging instruments $ 507 $ 415 $ (209 ) (a) Included in Residential mortgage, Corporate services and Other noninterest income on our Consolidated Income Statement. (b) Includes an insignificant amount of gains (losses) on commodity contracts for all periods presented. (c) Included in Other noninterest income on our Consolidated Income Statement. Offsetting, Counterparty Credit Risk, and Contingent Features We generally utilize a net presentation on the Consolidated Balance Sheet for those derivative financial instruments entered into with counterparties under legally enforceable master netting agreements. The master netting agreements reduce credit risk by permitting the closeout netting of all outstanding derivative instruments under the master netting agreement with the same counterparty upon the occurrence of an event of default. The master netting agreement also may require the exchange of cash or marketable securities to collateralize either party’s net position. In certain cases, minimum thresholds must be exceeded before any collateral is exchanged. Collateral is typically exchanged daily on unsettled positions based on the net fair value of the positions with the counterparty as of the preceding day. Collateral representing initial margin, which is based on potential future exposure, is also required to be pledged by us in relation to derivative instruments with central clearing house counterparties. Any cash collateral exchanged with counterparties under these master netting agreements is also netted, when appropriate, against the applicable derivative fair values on the Consolidated Balance Sheet. However, the fair value of any securities held or pledged is not included in the net presentation on the balance sheet. In order for derivative instruments under a master netting agreement to be eligible for closeout netting under GAAP, we must conduct sufficient legal review to conclude with a well-founded basis that the offsetting rights included in the master netting agreement would be legally enforceable upon an event of default, including upon an event of bankruptcy, insolvency, or a similar proceeding of the counterparty. Enforceability is evidenced by a legal opinion that supports, with sufficient confidence, the enforceability of the master netting agreement in such circumstances. Table 80 shows the impact legally enforceable master netting agreements had on our derivative assets and derivative liabilities as of December 31, 2019 and 2018 . The table includes cash collateral held or pledged under legally enforceable master netting agreements. The table also includes the fair value of any securities collateral held or pledged under legally enforceable master netting agreements. Cash and securities collateral amounts are included in the table only to the extent of the related net derivative fair values. Table 80 Table 80 : Derivative Assets and Liabilities Offsetting In millions Gross Fair Value Amounts Offset on the Consolidated Balance Sheet Net Fair Value Securities Collateral Held /Pledged Under Master Netting Agreements Net Amounts Fair Value Offset Amount Cash Collateral December 31, 2019 Derivative assets Interest rate contracts: Over-the-counter cleared $ 14 $ 14 $ 14 Over-the-counter 2,969 $ 365 $ 593 2,011 $ 215 1,796 Commodity contracts 306 198 18 90 90 Foreign exchange and other contracts 213 127 5 81 81 Total derivative assets $ 3,502 $ 690 $ 616 $ 2,196 (a) $ 215 $ 1,981 Derivative liabilities Interest rate contracts: Over-the-counter cleared $ 14 $ 14 $ 14 Over-the-counter 1,279 $ 475 $ 692 112 112 Commodity contracts 301 152 17 132 132 Foreign exchange and other contracts 425 63 81 281 281 Total derivative liabilities $ 2,019 $ 690 $ 790 $ 539 (b) $ 539 December 31, 2018 Derivative assets Interest rate contracts: Over-the-counter cleared $ 29 $ 29 $ 29 Over-the-counter 1,472 $ 450 $ 117 905 $ 25 880 Commodity contracts 311 76 210 25 25 Foreign exchange and other contracts 269 162 14 93 93 Total derivative assets $ 2,081 $ 688 $ 341 $ 1,052 (a) $ 25 $ 1,027 Derivative liabilities Interest rate contracts: Over-the-counter cleared $ 24 $ 24 $ 24 Over-the-counter 1,496 $ 557 $ 489 450 $ 11 439 Commodity contracts 305 56 17 232 232 Foreign exchange and other contracts 465 75 33 357 357 Total derivative liabilities $ 2,290 $ 688 $ 539 $ 1,063 (b) $ 11 $ 1,052 (a) Represents the net amount of derivative assets included in Other assets on our Consolidated Balance Sheet. (b) Represents the net amount of derivative liabilities included in Other liabilities on our Consolidated Balance Sheet. In addition to using master netting agreements and other collateral agreements to reduce credit risk associated with derivative instruments, we also seek to manage credit risk by evaluating credit ratings of counterparties and by using internal credit analysis, limits, and monitoring procedures. At December 31, 2019 , we held cash, U.S. government securities and mortgage-backed securities totaling $1.1 billion under master netting agreements and other collateral agreements to collateralize net derivative assets due from counterparties, and we pledged cash totaling $1.4 billion under these agreements to collateralize net derivative liabilities owed to counterparties and to meet initial margin requirements. These totals may differ from the amounts presented in the preceding offsetting table because these totals may include collateral exchanged under an agreement that does not qualify as a master netting agreement or because the total amount of collateral held or pledged exceeds the net derivative fair values with the counterparty as of the balance sheet date due to timing or other factors, such as initial margin. To the extent not netted against the derivative fair values under a master netting agreement, the receivable for cash pledged is included in Other assets and the obligation for cash held is included in Other liabilities on our Consolidated Balance Sheet. Securities held from counterparties are not recognized on our balance sheet. Likewise, securities we have pledged to counterparties remain on our balance sheet. Certain derivative agreements contain various credit-risk related contingent provisions, such as those that require our debt to maintain a specified credit rating from one or more of the major credit rating agencies. If our debt ratings were to fall below such specified ratings, the counterparties to the derivative instruments could request immediate payment or demand immediate and ongoing full collateralization on derivative instruments in net liability positions. The aggregate fair value of all derivative instruments with credit-risk-related contingent features that were in a net liability position on December 31, 2019 was $1.7 billion for which we had posted collateral of $.5 billion in the normal course of business. The maximum additional amount of collateral we would have been required to post if the credit-risk related contingent features underlying these agreements had been triggered on December 31, 2019 would be $1.2 billion .

Earnings per Share

Earnings per Share	12 Months Ended
	Dec. 31, 2019
Earnings Per Share [Abstract]
Earnings per Share	E ARNINGS P ER S HARE Table 81 : Basic and Diluted Earnings Per Common Share In millions, except per share data 2019 2018 2017 Basic Net income $ 5,418 $ 5,346 $ 5,388 Less: Net income attributable to noncontrolling interests 49 45 50 Preferred stock dividends 236 236 236 Preferred stock discount accretion and redemptions 4 4 26 Net income attributable to common shareholders 5,129 5,061 5,076 Less: Dividends and undistributed earnings allocated to participating securities 21 21 23 Net income attributable to basic common shareholders $ 5,108 $ 5,040 $ 5,053 Basic weighted-average common shares outstanding 447 467 481 Basic earnings per common share (a) $ 11.43 $ 10.79 $ 10.49 Diluted Net income attributable to basic common shareholders $ 5,108 $ 5,040 $ 5,053 Less: Impact of BlackRock earnings per share dilution 10 9 16 Net income attributable to diluted common shareholders $ 5,098 $ 5,031 $ 5,037 Basic weighted-average common shares outstanding 447 467 481 Dilutive potential common shares 1 3 5 Diluted weighted-average common shares outstanding 448 470 486 Diluted earnings per common share (a) $ 11.39 $ 10.71 $ 10.36 (a) Basic and diluted earnings per share under the two-class method are determined on net income reported on the income statement less earnings allocated to nonvested restricted shares and restricted share units with nonforfeitable dividends and dividend rights (participating securities).

Equity

Equity	12 Months Ended
	Dec. 31, 2019
Equity [Abstract]
Equity	E QUITY Preferred Stock The following table provides the number of preferred shares issued and outstanding, the liquidation value per share and the number of authorized preferred shares. Table 82 : Preferred Stock – Authorized, Issued and Outstanding Preferred Shares December 31 Shares in thousands Liquidation value per share 2019 2018 Authorized $1 par value 20,000 20,000 Issued and outstanding Series B $ 40 1 1 Series O $ 100,000 10 10 Series P $ 100,000 15 15 Series Q $ 100,000 5 5 Series R $ 100,000 5 5 Series S $ 100,000 5 5 Total issued and outstanding 41 41 The following table discloses information related to the preferred stock outstanding as of December 31, 2019 . Table 83 : Terms of Outstanding Preferred Stock Preferred Stock Issue Date Number of Depositary Shares Issued and Outstanding Fractional Interest in a share of preferred stock represented by each Depositary Share Dividend Dates (a) Annual Per Share Dividend Rate Optional Redemption Date (b) Series B (c) (c) N/A N/A Quarterly from March 10 th $ 1.80 None Series O (d) July 27, 2011 1 million 1/100 th Semi-annually beginning on February 1, 2012 6.75% until August 1, 2021 August 1, 2021 Series P (d) April 24, 2012 60 million 1/4,000 th Quarterly beginning on August 1, 2012 6.125% until May 1, 2022 May 1, 2022 Series Q (d) September 21, 2012 18 million 1/4,000 th Quarterly beginning on December 1, 2012 5.375 % December 1, 2017 Series R (d) May 7, 2013 500,000 1/100 th Semi-annually beginning on December 1, 2013 until June 1, 2023 4.85% until June 1, 2023 June 1, 2023 Series S (d) November 1, 2016 525,000 1/100 th Semi-annually beginning on May 1, 2017 5.00% until November 1, 2026 November 1, 2026 (a) Dividends are payable when, as, and if declared by our Board of Directors or an authorized committee of our Board of Directors. (b) Redeemable at our option on or after the date stated. With the exception of the Series B preferred stock, redeemable at our option within 90 days of a regulatory capital treatment event as defined in the designations. (c) Cumulative preferred stock. Holders of Series B preferred stock are entitled to 8 votes per share, which is equal to the number of full shares of common stock into which the Series B preferred stock is convertible. The Series B preferred stock was issued in connection with the consolidation of Pittsburgh National Corporation and Provident National Corporation in 1983. (d) Non-Cumulative preferred stock. Each outstanding series of preferred stock other than the Series B contains restrictions on our ability to pay dividends and make other shareholder payments. Subject to limited exceptions, if dividends are not paid on any such series of preferred stock, we cannot declare dividends on or repurchase shares of our common stock. In addition, if we would like to repurchase shares of preferred stock, such repurchases must be on a pro rata basis with respect to all such series of preferred stock. The following table provides the dividends per share for PNC's common and preferred stock. Table 84 : Dividends Per Share December 31 2019 2018 2017 Common Stock $ 4.20 $ 3.40 $ 2.60 Preferred Stock Series B $ 1.80 $ 1.80 $ 1.80 Series O $ 6,750 $ 6,750 $ 6,750 Series P $ 6,125 $ 6,125 $ 6,125 Series Q $ 5,375 $ 5,375 $ 5,375 Series R $ 4,850 $ 4,850 $ 4,850 Series S $ 5,000 $ 5,000 $ 5,000 On January 2, 2020, we declared a quarterly common stock cash dividend of $1.15 per share payable on February 5, 2020. Other Shareholders’ Equity Matters At December 31, 2019 , we had reserved approximately 83 million common shares to be issued in connection with certain stock plans. On April 4, 2019, our Board of Directors approved the establishment of a new stock repurchase program authorization in the amount of 100 million shares of PNC common stock, which may be purchased on the open market or in privately negotiated transactions, effective July 1, 2019. The previous 2015 authorization was terminated as of end of day on June 30, 2019. Under these program authorizations, we repurchased 25.9 million shares in 2019 and 19.9 million shares in 2018 . A maximum amount of 86.1 million shares remained available for repurchase under the new stock program authorization at December 31, 2019 . This program authorization will remain in effect until fully utilized or until modified, superseded or terminated.

Other Comprehensive Income

Other Comprehensive Income	12 Months Ended
	Dec. 31, 2019
Other Comprehensive Income [Abstract]
Other Comprehensive Income	O THER C OMPREHENSIVE I NCOME Table 85 : Other Comprehensive Income (Loss) In millions 2019 2018 2017 Net unrealized gains (losses) on non-OTTI securities Increase in net unrealized gains (losses) on non-OTTI securities $ 1,505 $ (522 ) $ 29 Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest income 11 12 25 Less: Net gains (losses) realized on sales of securities reclassified to noninterest income 29 (8 ) (12 ) Net increase (decrease), pre-tax 1,465 (526 ) 16 Effect of income taxes (337 ) 121 (6 ) Net increase (decrease), after-tax 1,128 (405 ) 10 Net unrealized gains (losses) on OTTI securities Increase in net unrealized gains (losses) on OTTI securities 24 (14 ) 173 Less: Net gains (losses) realized on sales of securities reclassified to noninterest income 2 Less: OTTI losses realized on securities reclassified to noninterest income (1 ) Net increase (decrease), pre-tax 24 (14 ) 172 Effect of income taxes (5 ) 3 (63 ) Net increase (decrease), after-tax 19 (11 ) 109 Net unrealized gains (losses) on cash flow hedge derivatives Increase in net unrealized gains (losses) on cash flow hedge derivatives 334 (118 ) (90 ) Less: Net gains (losses) realized as a yield adjustment reclassified to loan interest income 9 41 159 Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest income 9 11 21 Less: Net gains (losses) realized on sales of securities reclassified to noninterest income 19 8 17 Net increase (decrease), pre-tax 297 (178 ) (287 ) Effect of income taxes (68 ) 41 105 Net increase (decrease), after-tax 229 (137 ) (182 ) Pension and other postretirement benefit plan adjustments Net pension and other postretirement benefit activity 146 10 126 Amortization of actuarial loss (gain) reclassified to other noninterest expense 8 5 47 Amortization of prior service cost (credit) reclassified to other noninterest expense 4 1 (4 ) Net increase (decrease), pre-tax 158 16 169 Effect of income taxes (36 ) (4 ) (62 ) Net increase (decrease), after-tax 122 12 107 Other PNC’s portion of BlackRock’s OCI 5 (55 ) 52 Net investment hedge derivatives (24 ) 76 (81 ) Foreign currency translation adjustments 41 (58 ) 90 Net increase (decrease), pre-tax 22 (37 ) 61 Effect of income taxes 4 (5 ) 12 Net increase (decrease), after-tax 26 (42 ) 73 Total other comprehensive income (loss), pre-tax 1,966 (739 ) 131 Total other comprehensive income, tax effect (442 ) 156 (14 ) Total other comprehensive income (loss), after-tax $ 1,524 $ (583 ) $ 117 Table 86 : Accumulated Other Comprehensive Income (Loss) Components In millions, after-tax Net unrealized gains (losses) on non-OTTI securities Net unrealized gains (losses) on OTTI securities Net unrealized gains (losses) on cash flow hedge derivatives Pension and other postretirement benefit plan adjustments Other Total Balance at December 31, 2016 $ 52 $ 106 $ 333 $ (553 ) $ (203 ) $ (265 ) Net activity 10 109 (182 ) 107 73 117 Balance at December 31, 2017 $ 62 $ 215 $ 151 $ (446 ) $ (130 ) $ (148 ) Cumulative effect of adopting ASU 2018-02 (a) 59 33 (96 ) 10 6 Balance at January 1, 2018 121 215 184 (542 ) (120 ) (142 ) Net activity (405 ) (11 ) (137 ) 12 (42 ) (583 ) Balance at December 31, 2018 $ (284 ) $ 204 $ 47 $ (530 ) $ (162 ) $ (725 ) Net activity 1,128 19 229 122 26 1,524 Balance at December 31, 2019 $ 844 $ 223 $ 276 $ (408 ) $ (136 ) $ 799 (a) Represents the cumulative impact of adopting ASU 2018-02 which permits the reclassification to retained earnings of the income tax effects stranded within AOCI. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2018 Form 10-K for additional detail on this adoption.

Income Taxes

Income Taxes	12 Months Ended
	Dec. 31, 2019
Income Tax Disclosure [Abstract]
Income Taxes	I NCOME T AXES The components of income tax expense are as follows: Table 87 : Components of Income Tax Expense Year ended December 31 In millions 2019 2018 2017 Current Federal $ 608 $ 773 $ 454 State 151 176 51 Total current 759 949 505 Deferred Federal 299 123 (474 ) State 4 10 71 Total deferred 303 133 (403 ) Total $ 1,062 $ 1,082 $ 102 Significant components of deferred tax assets and liabilities are as follows: Table 88 : Deferred Tax Assets and Liabilities December 31 – in millions 2019 2018 Deferred tax assets Allowance for loan and lease losses $ 661 $ 637 Compensation and benefits 270 279 Partnership investments 120 184 Loss and credit carryforward 203 366 Accrued expenses 195 207 Lease obligations 545 Other 161 193 Total gross deferred tax assets 2,155 1,866 Valuation allowance (31 ) (37 ) Total deferred tax assets 2,124 1,829 Deferred tax liabilities Leasing 1,703 1,169 Goodwill and intangibles 194 196 Fixed assets 412 379 Mortgage servicing rights 99 179 Net unrealized gains on securities and financial instruments 401 BlackRock basis difference 1,845 1,726 Other 176 119 Total deferred tax liabilities 4,830 3,768 Net deferred tax liability $ 2,706 $ 1,939 A reconciliation between the statutory and effective tax rates follows: Table 89 : Reconciliation of Statutory and Effective Tax Rates Year ended December 31 2019 2018 2017 Statutory tax rate 21.0 % 21.0 % 35.0 % Increases (decreases) resulting from: State taxes net of federal benefit 2.1 2.3 1.5 Tax-exempt interest (1.2 ) (1.4 ) (2.5 ) Life insurance (.9 ) (.9 ) (1.8 ) Dividend received deduction (1.0 ) (.9 ) (1.8 ) Tax credits (3.5 ) (3.4 ) (4.2 ) Federal deferred tax revaluation (1.7 ) (21.7 ) Unrecognized tax benefits 1.1 (.1 ) Other (.1 ) .7 (2.5 ) Effective tax rate 16.4 % 16.8 % 1.9 % The net operating loss carryforwards at December 31, 2019 and 2018 follow: Table 90 : Net Operating Loss Carryforwards Dollars in millions December 31, 2019 December 31, 2018 Expiration Net Operating Loss Carryforwards: Federal $ 402 $ 521 2032 State $ 1,197 $ 1,577 2020-2039 The majority of the tax credit carryforwards expire in 2038 and were $149 million at December 31, 2019 and $323 million at December 31, 2018 . Some federal and state net operating loss and credit carryforwards are from acquired entities and utilization is subject to various statutory limitations. We anticipate that we will be able to fully utilize our carryforwards for federal tax purposes, but we have recorded an insignificant valuation allowance against certain state tax carryforwards as of December 31, 2019 . Retained earnings included $.1 billion at both December 31, 2019 and 2018 in allocations for bad debt deductions of former thrift subsidiaries for which no income tax has been provided. Under current law, if certain subsidiaries use these bad debt reserves for purposes other than to absorb bad debt losses, they will be subject to Federal income tax at the current corporate tax rate. A reconciliation of the beginning and ending balance of unrecognized tax benefits is as follows: Table 91 : Change in Unrecognized Tax Benefits In millions 2019 2018 2017 Balance of gross unrecognized tax benefits at January 1 $ 207 $ 18 $ 22 Increases: Positions taken during a prior period 212 4 Decreases: Positions taken during a prior period (77 ) (16 ) (3 ) Settlements with taxing authorities (7 ) (4 ) Reductions resulting from lapse of statute of limitations (1 ) Balance of gross unrecognized tax benefits at December 31 $ 130 $ 207 $ 18 Favorable (unfavorable) impact if recognized $ 76 $ 76 $ 17 It is reasonably possible that the balance of unrecognized tax benefits could decrease in the next twelve months due to ongoing or completion of examinations by various tax authorities or the expiration of statutes of limitations. We are subject to U.S. federal income tax as well as income tax in most states and some foreign jurisdictions. Table 92 summarizes the status of significant IRS examinations. Table 92 : IRS Tax Examination Status Years under examination Status at December 31 Federal 2016 – 2017 Under Exam In addition, we are under continuous examinations by various state taxing authorities. With few exceptions, we are no longer subject to state and local and foreign income tax examinations by taxing authorities for periods before 2013 . For all open audits, any potential adjustments have been considered in establishing our unrecognized tax benefits as of December 31, 2019 . Our policy is to classify interest and penalties associated with income taxes as income tax expense. For 2019 and 2018 , the amount of gross interest and penalties was insignificant. At December 31, 2019 and 2018 , the related amounts of accrued interest and penalties were also insignificant.

Regulatory Matters

Regulatory Matters	12 Months Ended
	Dec. 31, 2019
Broker-Dealer, Net Capital Requirement, SEC Regulation [Abstract]
Regulatory Matters	R EGULATORY M ATTERS We are subject to the regulations of certain federal, state and foreign agencies and undergo periodic examinations by such regulatory authorities. The ability to undertake new business initiatives (including acquisitions), the access to and cost of funding for new business initiatives, the ability to pay dividends, the ability to repurchase shares or other capital instruments, the level of deposit insurance costs, and the level and nature of regulatory oversight depend, in large part, on a financial institution’s capital strength. At December 31, 2019 and 2018 , PNC and PNC Bank, our domestic banking subsidiary, were both considered “well capitalized,” based on applicable U.S. regulatory capital ratio requirements. The following table sets forth the Basel III regulatory capital ratios at December 31, 2019 and 2018 , respectively for PNC and PNC Bank. Table 93 : Basel Regulatory Capital (a) Amount Ratios December 31 2019 2018 2019 2018 “Well Capitalized” Requirements Risk-based capital Common equity Tier 1 PNC $ 32,478 $ 30,905 9.5 % 9.6 % N/A PNC Bank $ 32,215 $ 30,046 9.9 % 9.8 % 6.5 % Tier 1 PNC $ 36,306 $ 34,735 10.7 % 10.8 % 6.0 % PNC Bank $ 32,215 $ 30,046 9.9 % 9.8 % 8.0 % Total PNC $ 43,331 $ 41,606 12.7 % 13.0 % 10.0 % PNC Bank $ 39,074 $ 36,510 12.1 % 11.9 % 10.0 % Leverage PNC $ 36,306 $ 34,735 9.1 % 9.4 % N/A PNC Bank $ 32,215 $ 30,046 8.3 % 8.3 % 5.0 % (a) Calculated using the regulatory capital methodology applicable to us during both 2019 and 2018 . The principal source of parent company cash flow is the dividends it receives from PNC Bank, which may be impacted by the following: • Capital needs; • Laws and regulations; • Corporate policies; • Contractual restrictions; and • Other factors. Also, there are statutory and regulatory limitations on the ability of national banks to pay dividends or make other capital distributions. The amount available for dividend payments to the parent company by PNC Bank without prior regulatory approval was approximately $3.1 billion at December 31, 2019 . Under federal law, a bank subsidiary generally may not extend credit to, or engage in other types of covered transactions (including the purchase of assets) with, the parent company or its non-bank subsidiaries on terms and under circumstances that are not substantially the same as comparable transactions with nonaffiliates. A bank subsidiary may not extend credit to, or engage in a covered transaction with, the parent company or a non-bank subsidiary if the aggregate amount of the bank’s extensions of credit and other covered transactions with the parent company or non-bank subsidiary exceeds 10% of the capital stock and surplus of such bank subsidiary or the aggregate amount of the bank’s extensions of credit and other covered transactions with the parent company and all non-bank subsidiaries exceeds 20% of the capital stock and surplus of such bank subsidiary. Such extensions of credit, with limited exceptions, must be at least fully collateralized in accordance with specified collateralization thresholds, with the thresholds varying based on the type of assets serving as collateral. In certain circumstances, federal regulatory authorities may impose more restrictive limitations. Federal Reserve Board regulations require depository institutions to maintain cash reserves with a Federal Reserve Bank. At December 31, 2019 , the balance outstanding at the Federal Reserve Bank was $23.2 billion

Legal Proceedings

Legal Proceedings	12 Months Ended
	Dec. 31, 2019
Legal Proceedings [Abstract]
Legal Proceedings	L EGAL P ROCEEDINGS We establish accruals for legal proceedings, including litigation and regulatory and governmental investigations and inquiries, when information related to the loss contingencies represented by those matters indicates both that a loss is probable and that the amount of loss can be reasonably estimated. Any such accruals are adjusted thereafter as appropriate to reflect changed circumstances. When we are able to do so, we also determine estimates of possible losses or ranges of possible losses, whether in excess of any related accrued liability or where there is no accrued liability, for disclosed legal proceedings (“Disclosed Matters,” which are those matters disclosed in this Note 19 ). For Disclosed Matters where we are able to estimate such possible losses or ranges of possible losses, as of December 31, 2019 , we estimate that it is reasonably possible that we could incur losses in excess of related accrued liabilities, if any, in an aggregate amount less than $100 million . The estimates included in this amount are based on our analysis of currently available information and are subject to significant judgment and a variety of assumptions and uncertainties. As new information is obtained we may change our estimates. Due to the inherent subjectivity of the assessments and unpredictability of outcomes of legal proceedings, any amounts accrued or included in this aggregate amount may not represent the ultimate loss to us from the legal proceedings in question. Thus, our exposure and ultimate losses may be higher, and possibly significantly so, than the amounts accrued or this aggregate amount. In our experience, legal proceedings are inherently unpredictable. One or more of the following factors frequently contribute to this inherent unpredictability: the proceeding is in its early stages; the damages sought are unspecified, unsupported or uncertain; it is unclear whether a case brought as a class action will be allowed to proceed on that basis or, if permitted to proceed as a class action, how the class will be defined; the other party is seeking relief other than or in addition to compensatory damages (including, in the case of regulatory and governmental investigations and inquiries, the possibility of fines and penalties); the matter presents meaningful legal uncertainties, including novel issues of law; we have not engaged in meaningful settlement discussions; discovery has not started or is not complete; there are significant facts in dispute; the possible outcomes may not be amenable to the use of statistical or quantitative analytical tools; predicting possible outcomes depends on making assumptions about future decisions of courts or regulatory bodies or the behavior of other parties; and there are a large number of parties named as defendants (including where it is uncertain how damages or liability, if any, will be shared among multiple defendants). Generally, the less progress that has been made in the proceedings or the broader the range of potential results, the harder it is for us to estimate losses or ranges of losses that it is reasonably possible we could incur. As a result of these types of factors, we are unable, at this time, to estimate the losses that are reasonably possible to be incurred or ranges of such losses with respect to some of the matters disclosed, and the aggregate estimated amount provided above does not include an estimate for every Disclosed Matter. Therefore, as the estimated aggregate amount disclosed above does not include all of the Disclosed Matters, the amount disclosed above does not represent our maximum reasonably possible loss exposure for all of the Disclosed Matters. The estimated aggregate amount also does not reflect any of our exposure to matters not so disclosed, as discussed below under “Other.” We include in some of the descriptions of individual Disclosed Matters certain quantitative information related to the plaintiff’s claim against us as alleged in the plaintiff’s pleadings or other public filings or otherwise publicly available information. While information of this type may provide insight into the potential magnitude of a matter, it does not necessarily represent our estimate of reasonably possible loss or our judgment as to any currently appropriate accrual. Some of our exposure in Disclosed Matters may be offset by applicable insurance coverage. We do not consider the possible availability of insurance coverage in determining the amounts of any accruals (although we record the amount of related insurance recoveries that are deemed probable up to the amount of the accrual) or in determining any estimates of possible losses or ranges of possible losses. Interchange Litigation Beginning in June 2005, a series of antitrust lawsuits were filed against Visa®, Mastercard®, and several major financial institutions, including cases naming National City (since merged into The PNC Financial Services Group, Inc.) and its subsidiary, National City Bank of Kentucky (since merged into National City Bank which in turn was merged into PNC Bank). The plaintiffs in these cases are merchants operating commercial businesses throughout the U.S., as well as trade associations. Some of these cases (including those naming National City entities) were brought as class actions on behalf of all persons or business entities that have accepted Visa or Mastercard. The cases have been consolidated for pre-trial proceedings in the U.S. District Court for the Eastern District of New York under the caption In re Payment Card Interchange Fee and Merchant-Discount Antitrust Litigation (Master File No. 1:05-md-1720-MKB-JO). In July 2012, the parties entered into a memorandum of understanding with the class plaintiffs and an agreement in principle with certain individual plaintiffs with respect to a settlement of these cases, under which the defendants agreed to pay approximately $6.6 billion collectively to the class and individual settling plaintiffs and agreed to changes in the terms applicable to their respective card networks (including an eight-month reduction in default credit interchange rates). The parties entered into a definitive agreement with respect to this settlement in October 2012. The court granted final approval of the settlement in December 2013. Several objectors appealed the order of approval to the U.S. Court of Appeals for the Second Circuit, which issued an order in June 2016, reversing approval of the settlement and remanding for further proceedings. In November 2016, the plaintiffs filed a petition for a writ of certiorari with the U.S. Supreme Court to challenge the court of appeal’s decision. The Supreme Court denied the petition in March 2017. As a result of the reversal of the approval of the settlement, the class actions have resumed in the district court. In November 2016, the district court appointed separate interim class counsel for a proposed class seeking damages and a proposed class seeking equitable (injunctive) relief. In February 2017, each of these counsel filed a proposed amended and supplemental complaint on behalf of its respective proposed class. These complaints make similar allegations, including that the defendants conspired to monopolize and to fix the prices for general purpose card network services, that the restructuring of Visa and Mastercard, each of which included an initial public offering, violated the antitrust laws, and that the defendants otherwise imposed unreasonable restraints on trade, resulting in the payment of inflated interchange fees and other fees, which also violated the antitrust laws. In their complaints, collectively the plaintiffs seek, among other things, injunctive relief, unspecified damages (trebled under the antitrust laws) and attorneys’ fees. PNC is named as a defendant in the complaint seeking damages but is not named as a defendant in the complaint that seeks equitable relief. In September 2017, the magistrate judge at the district court granted in part and denied in part the plaintiffs’ motions to file their proposed amended complaints. The dispute over amendment arose in part from the decision in United States v. American Express, Co., 838 F.3d 179 (2d Cir. 2016), in which the court held that the relevant market in a similar complaint against American Express is “two-sided,” i.e ., requires consideration of effects on consumers as well as merchants. In June 2018, the U.S. Supreme Court affirmed (under the caption Ohio v. American Express Co. ) the court of appeals decision . Previously, the plaintiffs in this litigation had alleged a one-sided market, and, as a result of the court’s decision in American Express , they sought leave to add claims based on a two-sided market. The order allowed the complaint to be amended to include allegations pertaining to a two-sided market only to the extent those claims are not time-barred, but held that the two-sided market allegations do not relate back to the time of the original complaint and are not subject to tolling. In October 2017, the plaintiffs appealed this order to the presiding district court judge. In August 2018, the judge overruled this decision, finding that the two-sided market allegations do relate back. In September 2018, the relevant parties entered an amended definitive agreement to resolve the claims of the class seeking damages. In this amended settlement agreement, the parties agreed, among other things, to the following terms: • An additional settlement payment from all defendants of $900 million , with Visa’s share of the additional settlement payment being $600 million . The additional settlement payment will be added to the approximately $5.3 billion previously paid by the defendants pursuant to the original 2012 settlement agreement. • Up to $700 million may be returned to the defendants (with up to $467 million to Visa) if more than 15% of class members (by payment volume) opt out of the class. As more than 15% of class members opted out of the class, $700 million has been returned to the defendants ( $467 million to Visa). This amended settlement agreement is subject to court approval. Following preliminary approval in January 2019, and after class notice, the submission of opt-outs, and the filing of objections, the district court granted final approval of the settlement in December 2019. Several objectors have appealed the district court’s order granting final approval to the U.S. Court of Appeals for the Second Circuit. Some merchants that opted out from the settlement have brought lawsuits against Visa and Mastercard and one or more of the other issuing banks. Resolution by Visa of claims by merchants that opted out of the settlement, including those that file lawsuits, have been or will be paid from the Visa litigation escrow account. National City and National City Bank entered into judgment and loss sharing agreements with Visa and certain other banks with respect to all of the above referenced litigation. We were not originally named as defendants in any of the Visa or Mastercard related antitrust litigation nor were we initially parties to the judgment or loss sharing agreements. However, we became responsible for National City’s and National City Bank’s position in the litigation and responsibilities under the agreements through our acquisition of National City. In addition, following Visa’s reorganization in 2007 in contemplation of its initial public offering, U.S. Visa members received shares of Class B Visa common stock, convertible upon resolution of specified litigation, including the remaining litigation described above, into shares of Class A Visa common stock, with the conversion rate adjusted to reflect amounts paid or escrowed to resolve the specified litigation, and also remained responsible for indemnifying Visa against the specified litigation. Our Class B Visa common stock is all subject to this conversion adjustment provision, and we are now responsible for the indemnification obligations of our predecessors as well as ourselves. We have also entered into a Mastercard Settlement and Judgment Sharing Agreement with Mastercard and other financial institution defendants and an Omnibus Agreement Regarding Interchange Litigation Sharing and Settlement Sharing with Visa, Mastercard and other financial institution defendants. The Omnibus Agreement, in substance, apportions resolution of the claims in this litigation into a Visa portion and a Mastercard portion, with the Visa portion being two-thirds and the Mastercard portion being one-third. This apportionment only applies in the case of either a global settlement involving all defendants or an adverse judgment against the defendants, to the extent that damages either are related to the merchants’ inter-network conspiracy claims or are otherwise not attributed to specific Mastercard or Visa conduct or damages. The Mastercard portion (or any Mastercard-related liability not subject to the Omnibus Agreement) will then be apportioned under the Mastercard Settlement and Judgment Sharing Agreement among Mastercard and PNC and the other financial institution defendants that are parties to this agreement. The responsibility for the Visa portion (or any Visa-related liability not subject to the Omnibus Agreement) will be apportioned under the pre-existing indemnification responsibilities and judgment and loss sharing agreements. Residential Mortgage-Backed Securities Indemnification Demands We have received indemnification demands from several entities sponsoring residential mortgage-backed securities and their affiliates where purchasers of the securities, trustees for the securitization trusts, or monoline insurers have asserted claims against the sponsors and other parties involved in the securitization transactions. National City Mortgage and its predecessors had sold whole loans to the sponsors or their affiliates that were allegedly included in certain of these securitization transactions. According to the indemnification demands, the claims for which indemnity is being sought are based on alleged misstatements and omissions in the offering documents for these transactions or breaches of representations and warranties relating to the loans made in connection with the transactions. The indemnification demands assert that agreements governing the sale of these loans or the securitization transactions to which National City Mortgage was a party require us to indemnify the sponsors and their affiliates for losses suffered in connection with these claims. The parties have settled several of these disputes. Several of the entities asserting a right to indemnification submitted a demand for our purported share of the settlement amount of claims asserted against it and its affiliates. There has not been any determination that the parties seeking indemnification have any liability to the plaintiffs in connection with the other claims and the amount, if any, for which we are responsible in the settled cases has not been determined. Pre-need Funeral Arrangements National City Bank and PNC Bank are defendants in a lawsuit filed in the U.S. District Court for the Eastern District of Missouri under the caption Jo Ann Howard and Associates, P.C., et al. v. Cassity, et al. (No. 4:09-CV-1252-ERW) arising out of trustee services provided by Allegiant Bank, a National City Bank and PNC Bank predecessor, with respect to Missouri trusts that held pre-need funeral contract assets. Under a pre-need funeral contract, a customer pays an amount up front in exchange for payment of funeral expenses following the customer’s death. In a number of states, including Missouri, pre-need funeral contract sellers are required to deposit a portion of the proceeds of the sale of pre-need funeral contracts in a trust account. The lawsuit was filed in August 2009 by the Special Deputy Receiver for three insolvent affiliated companies, National Prearranged Services, Inc. a seller of pre-need funeral contracts (NPS), Lincoln Memorial Life Insurance Company (Lincoln), and Memorial Service Life Insurance Company (Memorial). Seven individual state life and health insurance guaranty associations, who claim they are liable under state law for payment of certain benefits under life insurance policies sold by Lincoln and Memorial, and the National Organization of Life & Health Guaranty Associations have also joined the action as plaintiffs. In addition to National City Bank and PNC Bank (added following filing of the lawsuit as successor-in-interest to National City Bank) (the PNC defendants), other defendants included members of the Cassity family, who controlled NPS, Lincoln, and Memorial; officers and directors of NPS, Lincoln, and Memorial; auditors and attorneys for NPS, Lincoln, and Memorial; the trustees of each of the trusts that held pre-need funeral contract assets; and the investment advisor to the Pre-need Trusts. NPS retained several banks to act as trustees for the trusts holding NPS pre-need funeral contract assets (the NPS Trusts), with Allegiant Bank acting as one of these trustees with respect to seven Missouri NPS Trusts. All of the other defendants have settled with the plaintiffs, are otherwise no longer a party to the lawsuit, or are insolvent. In their Third Amended Complaint, filed in 2012 following the granting by the court in part of motions to dismiss made by the PNC defendants and the other NPS Trust trustees, the plaintiffs allege that Allegiant Bank breached its fiduciary duties and acted negligently as the trustee for the Missouri NPS Trusts. In part as a result of these breaches, the plaintiffs allege, members of the Cassity family, acting in concert with other defendants, were able to improperly remove millions of dollars from the NPS Trusts, which in turn caused NPS, Lincoln, and Memorial to become insolvent. The complaint alleges $600 million in present and future losses to the plaintiffs due to the insolvency of NPS, Lincoln, and Memorial. The lawsuit seeks, among other things, unspecified actual and punitive damages, various equitable remedies including restitution, attorneys’ fees, costs of suit and interest. In July 2013, five of the six defendants in a parallel federal criminal action, including two members of the Cassity family, entered into plea agreements with the U.S. to resolve criminal charges arising out of their conduct at NPS, Lincoln and Memorial. In August 2013, after a jury trial, the sixth defendant, the investment advisor to the NPS Trusts, was convicted on all criminal counts against him. The criminal charges against the defendants alleged, among other thing, a scheme to defraud Allegiant Bank and the other trustees of the NPS Trusts. In May 2014, the court granted the plaintiffs’ motion to disallow the PNC defendants’ affirmative defense relating to the plaintiffs’ alleged failure to mitigate damages. In July 2014, the PNC defendants’ motion for reconsideration was denied. In September 2014, the plaintiffs filed a motion seeking leave to amend their complaint to reassert aiding and abetting claims, previously dismissed by the court in 2012. The court denied this motion in December 2014. Also in December 2014, the court granted in part and denied in part the PNC defendants’ motion for summary judgment. In March 2015, following a jury trial, the court entered a judgment against the PNC defendants in the amount of $356 million in compensatory damages and $36 million in punitive damages. In April 2015, the plaintiffs filed motions with the court seeking $179 million in pre-judgment interest. Also, in April 2015, the PNC defendants filed motions with the court to reduce the compensatory damages by the amounts paid in settlement by other defendants, to strike the punitive damages award, for judgment as a matter of law, and for a new trial. In November 2015, the court granted the motion to reduce the compensatory damages by amounts paid in settlement by other defendants and denied the other motions by the PNC defendants, with the judgment being reduced as a result to a total of $289 million , and also denied the plaintiffs’ motion for pre-judgment interest. In December 2015, the PNC defendants appealed the judgment to the U.S. Court of Appeals for the Eighth Circuit . Also in December 2015, the plaintiffs cross-appealed from the court's orders reducing the judgment by amounts paid in settlement by other defendants, denying plaintiffs’ motion for pre-judgment interest, and dismissing the plaintiffs’ aiding and abetting claims. In August 2017, the court of appeals reversed the judgment to the extent that it was based on tort rather than trust law. The court accordingly held that any damages awarded to the plaintiff will be limited to losses to the trusts in Missouri caused by Allegiant’s breaches during the time it acted as trustee; plaintiffs cannot recover for damages to the Missouri trusts after Allegiant’s trusteeship or outside of the Missouri trusts, which had been included in the judgment under appeal. The court of appeals otherwise affirmed the judgment, including the dismissal of the aiding and abetting claims, and remanded the case to the district court for further proceedings in light of its decision. In September 2017, plaintiffs filed a motion for rehearing by the panel solely seeking to remove the prohibition on damages being sought for the period following Allegiant’s trusteeship. In December 2017, the court denied the petition for rehearing. In July 2019, following a new trial on remand from the court of appeals, the district court awarded the plaintiffs $72 million in compensatory damages, $15 million in interest, and $15 million in punitive damages. The PNC defendants have appealed this judgment to the court of appeals, and plaintiffs have cross-appealed. In December 2019, the court reduced the judgment by approximately $2.6 million to correct a mathematical error in calculating pre-judgment interest, reducing the total judgment to $99.5 million . In February 2020, the district court awarded $7 million in fees and costs to the plaintiffs. Regulatory and Governmental Inquiries We are the subject of investigations, audits, examinations and other forms of regulatory and governmental inquiry covering a broad range of issues in our consumer, mortgage, brokerage, securities and other financial services businesses, as well as other aspects of our operations. In some cases, these inquiries are part of reviews of specified activities at multiple industry participants; in others, they are directed at PNC individually. From time to time, these inquiries involve or lead to regulatory enforcement actions and other administrative proceedings, and may lead to civil or criminal judicial proceedings. Some of these inquiries result in remedies including fines, penalties, restitution, or alterations in our business practices, and in additional expenses and collateral costs and other consequences. Such remedies and other consequences typically have not been material to us from a financial standpoint, but could be in the future. Even if not financially material, they may result in significant reputational harm or other adverse consequences. As has been publicly reported, the U.S. Department of Justice is conducting an inquiry relating to the federal Low Income Housing Tax Credit (LIHTC) program directed at program participants. In connection with that inquiry, the Department of Justice has requested information from PNC Bank. We are cooperating with the inquiry. Our practice is to cooperate fully with regulatory and governmental investigations, audits and other inquiries, including that described in this Note 19. Other In addition to the proceedings or other matters described above, PNC and persons to whom we may have indemnification obligations, in the normal course of business, are subject to various other pending and threatened legal proceedings in which claims for monetary damages and other relief are asserted. We do not anticipate, at the present time, that the ultimate aggregate liability, if any, arising out of such other legal proceedings will have a material adverse effect on our financial position. However, we cannot now determine whether or not any claims asserted against us or others to whom we may have indemnification obligations, whether in the proceedings or other matters described above or otherwise, will have a material adverse effect on our results of operations in any future reporting period, which will depend on, among other things, the amount of the loss resulting from the claim and the amount of income otherwise reported for the reporting period.

Commitments

Commitments	12 Months Ended
	Dec. 31, 2019
Commitments and Guarantees [Abstract]
Commitments	C OMMITMENTS In the normal course of business, we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. The following table presents our outstanding commitments to extend credit along with significant other commitments as of December 31, 2019 and 2018 , respectively. Table 94 : Commitments to Extend Credit and Other Commitments In millions December 31 2019 December 31 Commitments to extend credit Total commercial lending $ 131,762 $ 120,165 Home equity lines of credit 16,803 16,944 Credit card 30,862 27,100 Other 6,162 5,069 Total commitments to extend credit 185,589 169,278 Net outstanding standby letters of credit (a) 9,843 8,655 Reinsurance agreements (b) 1,393 1,549 Standby bond purchase agreements (c) 1,295 1,000 Other commitments (d) 1,498 1,130 Total commitments to extend credit and other commitments $ 199,618 $ 181,612 (a) Net outstanding standby letters of credit include $4.1 billion and $3.7 billion at December 31, 2019 and 2018 , respectively, which support remarketing programs. (b) Represents aggregate maximum exposure up to the specified limits of the reinsurance contracts provided by our wholly-owned captive insurance subsidiary. These amounts reflect estimates based on availability of financial information from insurance carriers. As of December 31, 2019 , the aggregate maximum exposure amount comprised $1.3 billion for accidental death & dismemberment contracts and $.1 billion for credit life, accident & health contracts. Comparable amounts at December 31, 2018 were $1.3 billion and $.2 billion, respectively. (c) We enter into standby bond purchase agreements to support municipal bond obligations. (d) Includes $.6 billion and $.5 billion related to investments in qualified affordable housing projects at December 31, 2019 and 2018 , respectively. Commitments to Extend Credit Commitments to extend credit, or net unfunded loan commitments, represent arrangements to lend funds or provide liquidity subject to specified contractual conditions. These commitments generally have fixed expiration dates, may require payment of a fee, and generally contain termination clauses in the event the customer’s credit quality deteriorates. Net Outstanding Standby Letters of Credit We issue standby letters of credit and share in the risk of standby letters of credit issued by other financial institutions, in each case to support obligations of our customers to third parties, such as insurance requirements and the facilitation of transactions involving capital markets product execution. Approximately 98% of our net outstanding standby letters of credit were rated as Pass at December 31, 2019 , with the remainder rated as Criticized. An internal credit rating of Pass indicates the expected risk of loss is currently low, while a rating of Criticized indicates a higher degree of risk. If the customer fails to meet its financial or performance obligation to the third party under the terms of the contract or there is a need to support a remarketing program, then upon a draw by a beneficiary, subject to the terms of the letter of credit, we would be obligated to make payment to them. The standby letters of credit outstanding on December 31, 2019 had terms ranging from less than one year to six years. As of December 31, 2019 , assets of $1.0 billion secured certain specifically identified standby letters of credit. In addition, a portion of the remaining standby letters of credit issued on behalf of specific customers is also secured by collateral or guarantees that secure the customers’ other obligations to us. The carrying amount of the liability for our obligations related to standby letters of credit and participations in standby letters of credit was $.2 billion at December 31, 2019 and is included in Other liabilities on our Consolidated Balance Sheet.

Parent Company

Parent Company	12 Months Ended
	Dec. 31, 2019
Condensed Financial Information Disclosure [Abstract]
Parent Company	P ARENT C OMPANY Summarized financial information of the parent company is as follows: Table 95 : Parent Company – Income Statement Year ended December 31 – in millions 2019 2018 2017 Operating Revenue Dividends from: Bank subsidiaries and bank holding company $ 4,030 $ 3,057 $ 3,278 Non-bank subsidiaries 170 157 376 Interest income 169 147 109 Noninterest income 48 (1 ) 37 Total operating revenue 4,417 3,360 3,800 Operating Expense Interest expense 325 281 215 Other expense 146 139 175 Total operating expense 471 420 390 Income before income taxes and equity in undistributed net income of subsidiaries 3,946 2,940 3,410 Income tax benefits (60 ) (54 ) (52 ) Income before equity in undistributed net income of subsidiaries 4,006 2,994 3,462 Equity in undistributed net income of subsidiaries: Bank subsidiaries and bank holding company 1,199 2,126 1,974 Non-bank subsidiaries 164 181 (98 ) Net income $ 5,369 $ 5,301 $ 5,338 Other comprehensive income, net of tax: Net pension and other postretirement benefit plan activity arising during the period (2 ) 1 1 Other comprehensive income (loss) (2 ) 1 1 Comprehensive income $ 5,367 $ 5,302 $ 5,339 Table 96 : Parent Company – Balance Sheet December 31 – in millions 2019 2018 Assets Cash held at banking subsidiary $ 6 $ 6 Restricted deposits with banking subsidiary 175 175 Nonrestricted interest-earning deposits 7,024 4,655 Investments in: Bank subsidiaries and bank holding company 48,654 45,863 Non-bank subsidiaries 2,054 1,886 Loans with affiliates 730 1,397 Other assets 1,512 1,159 Total assets $ 60,155 $ 55,141 Liabilities Subordinated debt (a) $ 986 $ 1,652 Senior debt (a) 8,849 5,061 Other borrowed funds from affiliates 307 79 Accrued expenses and other liabilities 699 619 Total liabilities 10,841 7,411 Equity Shareholders’ equity 49,314 47,730 Total liabilities and equity $ 60,155 $ 55,141 (a) See Note 10 Borrowed Funds for additional information on contractual rates and maturity dates of senior debt and subordinated debt for parent company. In connection with certain affiliates’ commercial and residential mortgage servicing operations, the parent company has committed to maintain such affiliates’ net worth above minimum requirements. Table 97 : Parent Company – Interest Paid and Income Tax Refunds (Payments) Year ended December 31 – in millions Interest Paid Income Tax Refunds/(Payments) 2019 $ 300 $ 26 2018 $ 288 $ 88 2017 $ 287 $ 40 Table 98 : Parent Company – Statement of Cash Flows Year ended December 31 – in millions 2019 2018 2017 Operating Activities Net income $ 5,369 $ 5,301 $ 5,338 Adjustments to reconcile net income to net cash provided by operating activities: Equity in undistributed net earnings of subsidiaries (1,363 ) (2,307 ) (1,974 ) Return on investment in subsidiary 98 Other 218 155 194 Net cash provided (used) by operating activities $ 4,224 $ 3,149 $ 3,656 Investing Activities Net change in loans and securities from affiliates $ 664 $ 540 $ 114 Net change in nonrestricted interest-earning deposits (2,369 ) 1,145 (1,116 ) Other (8 ) 2 Net cash provided (used) by investing activities $ (1,713 ) $ 1,687 $ (1,002 ) Financing Activities Net change in other borrowed funds from affiliates $ 228 $ (29 ) $ 316 Proceeds from long-term borrowings 4,180 498 1,325 Repayments of long-term borrowings (1,300 ) (553 ) (580 ) Net change in commercial paper (100 ) 100 Common and treasury stock issuances 90 69 132 Acquisition of treasury stock (3,578 ) (2,877 ) (2,447 ) Preferred stock cash dividends paid (236 ) (236 ) (236 ) Common stock cash dividends paid (1,895 ) (1,603 ) (1,264 ) Net cash provided (used) by financing activities $ (2,511 ) $ (4,831 ) $ (2,654 ) Net increase (decrease) in cash and due from banks $ — $ 5 $ — Cash and restricted deposits held at banking subsidiary at beginning of year 181 176 176 Cash and restricted deposits held at banking subsidiary at end of year $ 181 $ 181 $ 176

Segment Reporting

Segment Reporting	12 Months Ended
	Dec. 31, 2019
Segment Reporting [Abstract]
Segment Reporting	S EGMENT R EPORTING We have four reportable business segments: • Retail Banking • Corporate & Institutional Banking • Asset Management Group • BlackRock Results of individual businesses are presented based on our internal management reporting practices. There is no comprehensive, authoritative body of guidance for management accounting equivalent to GAAP; therefore, the financial results of our individual businesses are not necessarily comparable with similar information for any other company. We periodically refine our internal methodologies as management reporting practices are enhanced. To the extent significant and practicable, retrospective application of new methodologies is made to prior period reportable business segment results and disclosures to create comparability with the current period. Total business segment financial results differ from total consolidated net income. These differences are reflected in the “Other” category in the business segment tables. “Other” includes residual activities that do not meet the criteria for disclosure as a separate reportable business, such as asset and liability management activities including net securities gains or losses, other-than-temporary impairment of investment securities, certain trading activities, certain runoff consumer loan portfolios, private equity investments, intercompany eliminations, certain corporate overhead, tax adjustments that are not allocated to business segments, gains or losses related to BlackRock transactions, exited businesses, and differences between business segment performance reporting and financial statement reporting (GAAP), including the presentation of net income attributable to noncontrolling interests as the segments’ results exclude their portion of net income attributable to noncontrolling interests. Assets, revenue and earnings attributable to foreign activities were not material in the periods presented for comparative purposes. Financial results are presented, to the extent practicable, as if each business operated on a stand-alone basis. Additionally, we have aggregated the results for corporate support functions within “Other” for financial reporting purposes. Net interest income in business segment results reflects our internal funds transfer pricing methodology. Assets receive a funding charge and liabilities and capital receive a funding credit based on a transfer pricing methodology that incorporates product repricing characteristics, tenor and other factors. We have allocated the allowances for loan and lease losses and for unfunded loan commitments and letters of credit based on the loan exposures within each business segment’s portfolio. Key reserve assumptions and estimation processes react to and are influenced by observed changes in loan portfolio performance experience, the financial strength of the borrower and economic conditions. Key reserve assumptions are periodically updated. Business Segment Products and Services Retail Banking provides deposit, lending, brokerage, insurance services, investment management and cash management products and services to consumer and small business customers. Our customers are serviced through our branch network, ATMs, call centers, online banking and mobile channels. The branch network is located primarily in markets across the Mid-Atlantic, Midwest and Southeast. In 2018, Retail Banking launched its national expansion strategy designed to grow customers with digitally-led banking and an ultra-thin branch network in markets outside of our existing retail branch network. Deposit products include checking, savings and money market accounts and certificates of deposit. Lending products include residential mortgages, home equity loans and lines of credit, auto loans, credit cards, education loans and personal and small business loans and lines of credit. The residential mortgage loans are directly originated within our branch network and nationwide, and are typically underwritten to agency and/or third-party standards, and either sold, servicing retained, or held on our balance sheet. Brokerage, investment management and cash management products and services include managed, education, retirement and trust accounts. Corporate & Institutional Banking provides lending, treasury management, and capital markets-related products and services to mid-sized and large corporations, and government and not-for-profit entities. Lending products include secured and unsecured loans, letters of credit and equipment leases. The Treasury Management business provides payables, receivables, deposit and account services, liquidity and investments, and online and mobile banking products and services to our clients. Capital markets-related products and services include foreign exchange, derivatives, securities underwriting, loan syndications, mergers and acquisitions advisory and equity capital markets advisory related services. We also provide commercial loan servicing and technology solutions for the commercial real estate finance industry. Products and services are provided nationally. Asset Management Group provides personal wealth management for high net worth and ultra high net worth clients and institutional asset management. The Asset Management group is composed of three distinct operating units: • Wealth Management provides products and services to individuals and their families including investment and retirement planning, customized investment management, private banking, and trust management and administration for individuals and their families. • Our Hawthorn unit provides multi-generational family planning including estate, financial, tax planning, fiduciary, investment management and consulting, private banking, personal administrative services, asset custody and customized performance reporting to ultra high net worth clients. • Institutional asset management provides outsourced chief investment officer, custody, private real estate, cash and fixed income client solutions, and fiduciary retirement advisory services to institutional clients including corporations, healthcare systems, insurance companies, unions, municipalities and non-profits. BlackRock, in which we hold an equity investment, is a leading publicly-traded investment management firm providing a broad range of investment and technology services to institutional and retail clients worldwide. Using a diverse platform of alpha-seeking active, index and cash management investment strategies across asset classes, BlackRock tailors investment outcomes and asset allocation solutions for clients. Product offerings include single- and multi-asset class portfolios investing in equities, fixed income, alternatives and money market instruments. BlackRock also offers technology services, including an investment and risk management technology platform, as well as advisory services and solutions to a broad base of institutional and wealth management clients. Our equity investment in BlackRock provides us with an additional source of noninterest income and increases our overall revenue diversification. BlackRock is a publicly-traded company, and additional information regarding its business is available in its filings with the Securities and Exchange Commission (SEC). At December 31, 2019 , our economic interest in BlackRock was 22% . We received cash dividends from BlackRock of $459 million , $420 million , and $354 million during 2019 , 2018 and 2017 , respectively. Table 99 : Results of Businesses Year ended December 31 Retail Banking Corporate & Institutional Banking Asset Management Group BlackRock Other Consolidated (a) 2019 Income Statement Net interest income $ 5,520 $ 3,637 $ 288 $ 520 $ 9,965 Noninterest income 2,648 2,537 991 $ 999 687 7,862 Total revenue 8,168 6,174 1,279 999 1,207 17,827 Provision for credit losses (benefit) 517 284 (1 ) (27 ) 773 Depreciation and amortization 230 198 62 545 1,035 Other noninterest expense 5,831 2,615 877 216 9,539 Income (loss) before income taxes (benefit) and 1,590 3,077 341 999 473 6,480 Income taxes (benefit) 377 629 79 161 (184 ) 1,062 Net income $ 1,213 $ 2,448 $ 262 $ 838 $ 657 $ 5,418 Average Assets (b) $ 92,959 $ 164,243 $ 7,360 $ 8,558 $ 127,215 $ 400,335 2018 Income Statement Net interest income $ 5,119 $ 3,551 $ 287 $ 764 $ 9,721 Noninterest income 2,631 2,406 892 $ 935 547 7,411 Total revenue 7,750 5,957 1,179 935 1,311 17,132 Provision for credit losses (benefit) 373 85 2 (52 ) 408 Depreciation and amortization 206 186 52 496 940 Other noninterest expense 5,772 2,520 861 203 9,356 Income (loss) before income taxes (benefit) and 1,399 3,166 264 935 664 6,428 Income taxes (benefit) 335 658 62 154 (127 ) 1,082 Net income $ 1,064 $ 2,508 $ 202 $ 781 $ 791 $ 5,346 Average Assets (b) $ 89,739 $ 154,119 $ 7,423 $ 8,061 $ 118,893 $ 378,235 2017 Income Statement Net interest income $ 4,625 $ 3,396 $ 287 $ 800 $ 9,108 Noninterest income 2,236 2,271 881 $ 1,078 755 7,221 Total revenue 6,861 5,667 1,168 1,078 1,555 16,329 Provision for credit losses (benefit) 347 160 1 (67 ) 441 Depreciation and amortization 177 184 50 510 921 Other noninterest expense 5,569 2,370 855 683 9,477 Income (loss) before income taxes (benefit) and noncontrolling interests 768 2,953 262 1,078 429 5,490 Income taxes (benefit) 321 520 75 (686 ) (128 ) 102 Net income $ 447 $ 2,433 $ 187 $ 1,764 $ 557 $ 5,388 Average Assets (b) $ 88,663 $ 148,414 $ 7,511 $ 7,677 $ 119,504 $ 371,769 (a) There were no material intersegment revenues for 2019 , 2018 and 2017 . (b) Period-end balances for BlackRock.

Fee-based Revenue from Contract

Fee-based Revenue from Contracts with Customers	12 Months Ended
	Dec. 31, 2019
Revenue from Contract with Customer [Abstract]
Fee-based Revenue from Contracts with Customers	F EE-BASED R EVENUE FROM C ONTRACTS WITH C USTOMERS A subset of our noninterest income relates to certain fee-based revenue within the scope of ASC Topic 606 - Revenue from Contracts with Customers (Topic 606). The objective of the standard is to clarify the principles for recognizing revenue from contracts with customers across all industries and to develop a common revenue standard under GAAP. The standard requires the application of a five-step recognition model to contracts, allocating the amount of consideration we expect to be entitled to across distinct promises in the contract, called performance obligations, and recognizing revenue when or as those services are transferred to the customer. Fee-based revenue within the scope of Topic 606 is recognized within three of our reportable business segments, Retail Banking, Corporate & Institutional Banking and Asset Management Group. Income recognized from our investment in BlackRock, also a reportable segment, is outside of the scope of the standard. Topic 606 also excludes interest income, income from lease contracts, fair value gains from financial instruments (including derivatives), income from mortgage servicing rights and guarantee products, letter of credit fees, non-refundable fees associated with acquiring or originating a loan and gains from the sale of financial assets. The following tables present noninterest income within the scope of Topic 606 disaggregated by segment. A description of the fee-based revenue and how it is recognized for each segment’s principal services and products follows each table. Retail Banking Table 100 : Retail Banking Noninterest Income Disaggregation Year ended December 31 In millions 2019 2018 Product Deposit account fees $ 642 $ 618 Debit card fees 535 505 Brokerage fees 356 350 Merchant services 216 212 Net credit card fees (a) 186 189 Other 255 284 Total in-scope noninterest income by product $ 2,190 $ 2,158 Reconciliation to total Retail Banking noninterest income Total in-scope noninterest income $ 2,190 $ 2,158 Total out-of-scope noninterest income (b) 458 473 Total Retail Banking noninterest income $ 2,648 $ 2,631 (a) Net credit card fees consists of interchange fees of $498 million and $452 million and credit card reward costs of $312 million and $263 million for the years ended December 31, 2019 and 2018, respectively. (b) Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606. Deposit Account Fees Retail Banking provides demand deposit, money market and savings account products for consumer and small business customers. Services include online and branch banking, overdraft and wire transfer services, imaging services and cash alternative services, such as money orders and cashier's checks. We recognize fee income at the time these services are performed for the customer. Debit Card and Net Credit Card Fees As an issuing bank, Retail Banking earns interchange fee revenue from debit and credit card transactions. By offering card products, we maintain and administer card-related services, such as credit card reward programs, account data and statement information, card activation, card renewals, and card suspension and blockage. Interchange fees are earned when cardholders make purchases and are presented in Table 100 net of credit card reward costs. Brokerage Fees Retail Banking earns fee revenue by providing its customers a wide range of investment options through its brokerage services including mutual funds, annuities, stocks, bonds, long-term care and insurance products, and managed accounts. We earn fee revenue for transaction-based brokerage services, such as the execution of market trades, once the transaction has been completed as of the trade date. In other cases, such as investment management services, we earn fee revenue over the term of the customer contract. Merchant Services Retail Banking earns fee revenue for debit and credit card processing services. We provide these services to merchant businesses including point-of-sale payment acceptance capabilities and customized payment processing built around the merchant’s specific requirements. We earn fee revenue as the merchant's customers make purchases. Other Other noninterest income primarily includes ATM fees earned from our customers and non-PNC customers. These fees are recognized as transactions occur. Table 101 : Corporate & Institutional Banking Noninterest Income Disaggregation Year ended December 31 In millions 2019 2018 Product Treasury management fees $ 840 $ 776 Capital markets fees 547 510 Commercial mortgage banking activities 102 87 Other 77 81 Total in-scope noninterest income by product $ 1,566 $ 1,454 Reconciliation to total Corporate & Institutional Banking noninterest income Total in-scope noninterest income $ 1,566 $ 1,454 Total out-of-scope noninterest income (a) 971 952 Total Corporate & Institutional Banking noninterest income $ 2,537 $ 2,406 (a) Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606. Treasury Management Fees Corporate & Institutional Banking provides corporations with cash and investment management services, receivables and disbursement management services, funds transfer services and access to online/mobile information management and reporting services. Treasury management fees are recognized over time as we perform these services. Capital Markets Fees Capital markets fees include securities underwriting fees, merger and acquisition advisory fees and other advisory related fees. We recognize these fees when the related transaction closes. Commercial Mortgage Banking Activities Commercial mortgage banking activities include servicing responsibilities where we do not own the servicing rights. Servicing responsibilities typically consist of collecting and remitting monthly borrower principal and interest payments, maintaining escrow deposits, performing loss mitigation and foreclosure activities, and, in certain instances, funding of servicing advances. We recognize servicing fees over time as we perform these activities. Other Other noninterest income within Corporate & Institutional Banking primarily comprised fees from collateral management and asset management services. We earn these fees over time as we perform these services. Table 102 : Asset Management Group Noninterest Income Disaggregation Year ended December 31 In millions 2019 2018 Customer Type Personal $ 620 $ 611 Institutional 242 272 Total in-scope noninterest income by customer type $ 862 $ 883 Reconciliation to Asset Management Group noninterest income Total in-scope noninterest income $ 862 $ 883 Total out-of-scope noninterest income (a) 129 9 Total Asset Management Group noninterest income $ 991 $ 892 (a) Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606. Asset Management Services Asset Management Group provides both personal wealth and institutional asset management services including investment management, custody services, retirement planning, family planning, trust management and retirement administration services. We recognize fee revenue over the term of the customer contract based on the value of assets under management at a point in time.

Leases

Leases	12 Months Ended
	Dec. 31, 2019
Leases [Abstract]
Leases	L EASES PNC enters into both lessor and lessee arrangements. On January 1, 2019, we adopted ASU 2016-02 - Leases, which required lessees to recognize on the balance sheet all leases with lease terms greater than twelve months as a lease liability with a corresponding right-of-use asset. For more information on lease accounting and the impact of adoption, see Note 1 Accounting Policies and for additional details on our equipment lease financing receivables see Note 3 Asset Quality. Lessor Arrangements PNC's lessor arrangements primarily consist of operating, sales-type and direct financing leases for equipment. Lease agreements may include options to renew and for the lessee to purchase the leased equipment at the end of the lease term. For 2019, lease income was $412 million , consisting of $295 million from sales-type and direct financing leases and $117 million The following table provides the components of our equipment lease financing assets: Table 103 : Sales-Type and Direct Financing Leases In millions December 31, 2019 Lease receivables (a) $ 7,353 Unguaranteed residual asset values 741 Unearned income (939 ) Equipment lease financing $ 7,155 (a) In certain cases, PNC obtains third-party residual value insurance to reduce its residual risk. The carrying value of residual assets with third-party residual value insurance for at least a portion of the asset value was $.3 billion . In addition, we had $1.1 billion in operating lease assets, which includes the residual asset values, at December 31, 2019, with accumulated depreciation of $.3 billion . Depreciation expense for the lease assets was not material for the year ended December 31, 2019. We had no lease transactions with related parties or deferred selling profits at December 31, 2019. December 31, 2019 were as follows: Table 104 : Future Minimum Lease Payments of Lessor Arrangements In millions Operating Leases Sales-type and Direct Financing Leases 2020 $ 159 $ 1,620 2021 159 1,432 2022 112 1,161 2023 136 801 2024 128 668 2025 and thereafter 192 1,671 Total future minimum lease payments $ 886 $ 7,353 Lessee Arrangements We lease retail branches, datacenters, office space, land and equipment under operating and finance leases. Our leases have remaining lease terms of one year to 61 years , some of which may include options to renew the leases for up to 99 years , and some of which may include options to terminate the leases prior to the end date. Certain leases also include options to purchase the leased asset. The exercise of lease renewal, termination and purchase options is at our sole discretion. At adoption of ASU 2016-02 on January 1, 2019, we elected to account for the lease and nonlease components of existing real estate leases and leases of advertising assets, such as signage, as a single lease component. Effective January 1, 2019, lease and nonlease components of new lease agreements are accounted for separately. Lease components include fixed payments including rent, real estate taxes and insurance costs and nonlease components include common-area maintenance costs. Generally, we have elected to use the Overnight Indexed Swap rate corresponding to the term of the lease at the lease measurement date as our incremental borrowing rate to measure the right of-use-asset and lease liability. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term. Certain of our lease agreements include rental payments based on a percentage of revenue and others include rental payments if certain bank deposit levels are met. Our lease agreements do not contain any material residual value guarantees or material restrictive covenants. Subleases to third parties were not material at December 31, 2019 . For 2019, total operating lease cost was $360 million and was included in Occupancy expense on our Consolidated Income Statement. Operating cash flows from operating leases for 2019 were $353 million . Operating lease assets and liabilities totaled $2.0 billion and $2.2 billion at December 31, 2019 , respectively. Operating lease assets are reported in Other assets on the Consolidated Balance Sheet, and the related lease liabilities are reported in Accrued expenses and other liabilities. Finance lease assets and liabilities, income and cash flows at December 31, 2019 Operating lease term and discount rates of our lessee arrangements at December 31, 2019 were as follows: Table 105: Operating Lease Term and Discount Rates of Lessee Arrangements December 31, 2019 Weighted-average remaining lease term (years) 9 Weighted-average discount rate 2.42 % Future undiscounted cash flows on our lessee arrangements at December 31, 2019 are as follows: Table 106 : Future Lease Payments of Operating Lease Liabilities In millions December 31, 2019 2020 $ 355 2021 339 2022 307 2023 275 2024 226 2025 and thereafter 923 Total future lease payments $ 2,425 Less: Interest 255 Present value of operating lease liabilities $ 2,170 At December 31, 2018, prior to the adoption of ASU 2016-02, operating lease commitments under lessee arrangements were $374 million , $346 million , $308 million , $258 million , $228 million for 2019 through 2023, respectively, and $941 million
Leases	L EASES PNC enters into both lessor and lessee arrangements. On January 1, 2019, we adopted ASU 2016-02 - Leases, which required lessees to recognize on the balance sheet all leases with lease terms greater than twelve months as a lease liability with a corresponding right-of-use asset. For more information on lease accounting and the impact of adoption, see Note 1 Accounting Policies and for additional details on our equipment lease financing receivables see Note 3 Asset Quality. Lessor Arrangements PNC's lessor arrangements primarily consist of operating, sales-type and direct financing leases for equipment. Lease agreements may include options to renew and for the lessee to purchase the leased equipment at the end of the lease term. For 2019, lease income was $412 million , consisting of $295 million from sales-type and direct financing leases and $117 million The following table provides the components of our equipment lease financing assets: Table 103 : Sales-Type and Direct Financing Leases In millions December 31, 2019 Lease receivables (a) $ 7,353 Unguaranteed residual asset values 741 Unearned income (939 ) Equipment lease financing $ 7,155 (a) In certain cases, PNC obtains third-party residual value insurance to reduce its residual risk. The carrying value of residual assets with third-party residual value insurance for at least a portion of the asset value was $.3 billion . In addition, we had $1.1 billion in operating lease assets, which includes the residual asset values, at December 31, 2019, with accumulated depreciation of $.3 billion . Depreciation expense for the lease assets was not material for the year ended December 31, 2019. We had no lease transactions with related parties or deferred selling profits at December 31, 2019. December 31, 2019 were as follows: Table 104 : Future Minimum Lease Payments of Lessor Arrangements In millions Operating Leases Sales-type and Direct Financing Leases 2020 $ 159 $ 1,620 2021 159 1,432 2022 112 1,161 2023 136 801 2024 128 668 2025 and thereafter 192 1,671 Total future minimum lease payments $ 886 $ 7,353 Lessee Arrangements We lease retail branches, datacenters, office space, land and equipment under operating and finance leases. Our leases have remaining lease terms of one year to 61 years , some of which may include options to renew the leases for up to 99 years , and some of which may include options to terminate the leases prior to the end date. Certain leases also include options to purchase the leased asset. The exercise of lease renewal, termination and purchase options is at our sole discretion. At adoption of ASU 2016-02 on January 1, 2019, we elected to account for the lease and nonlease components of existing real estate leases and leases of advertising assets, such as signage, as a single lease component. Effective January 1, 2019, lease and nonlease components of new lease agreements are accounted for separately. Lease components include fixed payments including rent, real estate taxes and insurance costs and nonlease components include common-area maintenance costs. Generally, we have elected to use the Overnight Indexed Swap rate corresponding to the term of the lease at the lease measurement date as our incremental borrowing rate to measure the right of-use-asset and lease liability. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term. Certain of our lease agreements include rental payments based on a percentage of revenue and others include rental payments if certain bank deposit levels are met. Our lease agreements do not contain any material residual value guarantees or material restrictive covenants. Subleases to third parties were not material at December 31, 2019 . For 2019, total operating lease cost was $360 million and was included in Occupancy expense on our Consolidated Income Statement. Operating cash flows from operating leases for 2019 were $353 million . Operating lease assets and liabilities totaled $2.0 billion and $2.2 billion at December 31, 2019 , respectively. Operating lease assets are reported in Other assets on the Consolidated Balance Sheet, and the related lease liabilities are reported in Accrued expenses and other liabilities. Finance lease assets and liabilities, income and cash flows at December 31, 2019 Operating lease term and discount rates of our lessee arrangements at December 31, 2019 were as follows: Table 105: Operating Lease Term and Discount Rates of Lessee Arrangements December 31, 2019 Weighted-average remaining lease term (years) 9 Weighted-average discount rate 2.42 % Future undiscounted cash flows on our lessee arrangements at December 31, 2019 are as follows: Table 106 : Future Lease Payments of Operating Lease Liabilities In millions December 31, 2019 2020 $ 355 2021 339 2022 307 2023 275 2024 226 2025 and thereafter 923 Total future lease payments $ 2,425 Less: Interest 255 Present value of operating lease liabilities $ 2,170 At December 31, 2018, prior to the adoption of ASU 2016-02, operating lease commitments under lessee arrangements were $374 million , $346 million , $308 million , $258 million , $228 million for 2019 through 2023, respectively, and $941 million

Subsequent Events

Subsequent Events	12 Months Ended
	Dec. 31, 2019
Subsequent Events [Abstract]
Subsequent Events	S UBSEQUENT E VENTS On January 22, 2020, the parent company issued $2.0 billion of senior notes with a maturity date of January 22, 2030. Interest is payable semi-annually at a fixed rate of 2.55% per annum, on January 22 and July 22 of each year, beginning on July 22, 2020. On February 25, 2020, PNC Bank issued the following: • $1.0 billion of senior floating rate notes with a maturity date of February 24, 2023. Interest is payable quarterly at the 3-month LIBOR rate, reset quarterly, plus 32.5 basis points, on February 24, May 24, August 24, and November 24, beginning on May 24, 2020. • $500 million of senior fixed-to-floating rate notes with a maturity date of February 24, 2023. Interest is payable semi-annually at a fixed rate of 1.74% per annum, on February 24 and August 24 of each year, beginning on August 24, 2020. Beginning on February 24, 2022, interest is payable quarterly at the floating rate equal to the 3-month LIBOR rate, reset quarterly, plus 32.3 basis points, on February 24, May 24, August 24, and November 24, commencing on May 24, 2022.

Accounting Policies - 10-K (Pol

Accounting Policies - 10-K (Policies)	12 Months Ended
	Dec. 31, 2019
Accounting Policies [Abstract]
Basis of Financial Statement Presentation	B USINESS The PNC Financial Services Group, Inc. (PNC) is one of the largest diversified financial services companies in the United States (U.S.) and is headquartered in Pittsburgh, Pennsylvania. We have businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of our products and services nationally. Our retail branch network is located primarily in markets across the Mid-Atlantic, Midwest and Southeast. We also have strategic international offices in four countries outside the U.S. Basis of Financial Statement Presentation Our consolidated financial statements include the accounts of the parent company and its subsidiaries, most of which are wholly-owned, certain partnership interests, and variable interest entities. We prepared these consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (GAAP). We have eliminated intercompany accounts and transactions. We have also considered the impact of subsequent events on these consolidated financial statements.
Use of Estimates	Use of Estimates We prepared these consolidated financial statements using financial information available at the time of preparation, which requires us to make estimates and assumptions that affect the amounts reported. Our most significant estimates pertain to our fair value measurements and allowances for loan and lease losses and unfunded loan commitments and letters of credit. Actual results may differ from the estimates and the differences may be material to the consolidated financial statements.
Investment in BlackRock, Inc.	Investment in BlackRock, Inc. We account for our investment in the common stock and Series B Preferred Stock of BlackRock (deemed to be in-substance common stock) under the equity method of accounting. The investment in BlackRock is reflected on our Consolidated Balance Sheet in Equity investments, while our equity in earnings of BlackRock is reported on our Consolidated Income Statement in Asset management noninterest income.
Variable Interest Entities	Variable Interest Entities A variable interest entity (VIE) is a corporation, partnership, limited liability company, or any other legal structure used to conduct activities or hold assets generally that either: • Does not have equity investors with voting rights that can directly or indirectly make decisions about the entity’s activities through those voting rights or similar rights; or • Has equity investors that do not provide sufficient equity for the entity to finance its activities without additional subordinated financial support. A VIE often holds financial assets, including loans or receivables, real estate or other property. VIEs are assessed for consolidation under ASC 810 – Consolidation when we hold a variable interest in these entities. We consolidate a VIE if we are its primary beneficiary. The primary beneficiary of a VIE is determined to be the party that meets both of the following criteria: (i) has the power to make decisions that most significantly affect the economic performance of the VIE; and (ii) has the obligation to absorb losses or the right to receive benefits that in either case could potentially be significant to the VIE. Upon consolidation of a VIE, we recognize all of the VIE’s assets, liabilities and noncontrolling interests on our Consolidated Balance Sheet. On a quarterly basis, we determine whether any changes occurred requiring a reassessment of whether we are the primary beneficiary of an entity. See Note 2 Loan Sale and Servicing Activities and Variable Interest Entities for information about VIEs that we consolidate as well as those that we do not consolidate but in which we hold a significant variable interest.
Revenue Recognition	Revenue Recognition We earn interest and noninterest income from various sources, including: • Lending; • Securities portfolio; • Asset management; • Customer deposits; • Loan sales, loan securitizations, and servicing; • Brokerage services; • Sale of loans and securities; • Certain private equity activities; and • Securities, derivatives and foreign exchange activities. In addition, we earn fees and commissions from: • Issuing loan commitments, standby letters of credit and financial guarantees; • Deposit account services; • Merchant services; • Selling various insurance products; • Providing treasury management services; • Providing merger and acquisition advisory and related services; • Debit and credit card transactions; and • Participating in certain capital markets transactions. Our Asset management noninterest income also includes our share of the earnings of BlackRock recognized under the equity method of accounting. Service charges on deposit accounts are recognized when earned. Brokerage fees and gains and losses on the sale of securities and certain derivatives are recognized on a trade-date basis. We record private equity income or loss based on changes in the valuation of the underlying investments or when we dispose of our interest. We recognize gain/(loss) on changes in the fair value of certain financial instruments where we have elected the fair value option. These financial instruments include certain commercial and residential mortgage loans originated for sale, certain residential mortgage portfolio loans and resale agreements. We also recognize gain/(loss) on changes in the fair value of residential and commercial mortgage servicing rights (MSRs). We recognize revenue from servicing residential mortgages, commercial mortgages and other consumer loans for others as earned based on the specific contractual terms. These revenues are reported on the Consolidated Income Statement in the line items Residential mortgage, Corporate services and Consumer services. We recognize revenue from securities, derivatives and foreign exchange customer-related trading, as well as securities underwriting activities, as these transactions occur or as services are provided. We generally recognize gains from the sale of loans upon meeting the derecognition criteria for transfers of financial assets. Mortgage revenue recognized is reported net of mortgage repurchase reserves. For the fee-based revenue within the scope of ASC Topic 606 - Revenue from Contracts with Customers , revenue is recognized when or as those services are transferred to the customer. See Note 23 Fee-Based Revenue from Contracts with Customers for additional information related to revenue within the scope of Topic 606.
Cash and Cash Equivalents	Cash and Cash Equivalents Cash and due from banks are considered cash and cash equivalents for financial reporting purposes because they represent a primary source of liquidity.
Investments	Investments We hold interests in various types of investments. The accounting for these investments is dependent on a number of factors including, but not limited to, items such as: • Ownership interest; • Our plans for the investment; and • The nature of the investment. Debt Securities Debt securities are recorded on a trade-date basis. We classify debt securities as held to maturity and carry them at amortized cost if we have the positive intent and ability to hold the securities to maturity. Debt securities that we purchase for certain risk management activities or customer-related trading activities are carried at fair value and classified as trading securities and are reported in the Other assets line item on our Consolidated Balance Sheet. Realized and unrealized gains and losses on trading securities are included in Other noninterest income. Debt securities not classified as held to maturity or trading are designated as securities available for sale and carried at fair value with unrealized gains and losses, net of income taxes, reflected in Accumulated other comprehensive income (AOCI). On at least a quarterly basis, we review all debt securities that are in an unrealized loss position for other than temporary impairment (OTTI). An investment security is deemed impaired if the fair value of the investment is less than its amortized cost. Amortized cost includes adjustments (if any) made to the cost basis of an investment for accretion, amortization, previous other-than-temporary impairments and hedging gains and losses. After an investment security is determined to be impaired, we evaluate whether the decline in value is other-than-temporary. Declines in the fair value of available for sale and held to maturity debt securities that are deemed other-than-temporary and are attributable to credit deterioration are recognized in Other noninterest income on our Consolidated Income Statement in the period in which the determination is made. Declines in fair value which are deemed other-than-temporary and attributable to factors other than credit deterioration are recognized in AOCI on our Consolidated Balance Sheet. We include all interest on debt securities, including amortization of premiums and accretion of discounts on investment securities, in net interest income using the constant effective yield method generally calculated over the contractual lives of the securities. Effective yields reflect either the effective interest rate implicit in the security at the date of acquisition or the effective interest rate determined based on improved cash flows subsequent to impairment. We compute gains and losses realized on the sale of available for sale debt securities on a specific security basis. These securities gains/(losses) are included in Other noninterest income on the Consolidated Income Statement. Equity Securities and Partnership Interests We account for equity securities, equity investments other than BlackRock, private equity investments, and investments in limited partnerships, limited liability companies and other investments that are not required to be consolidated under one of the following methods: • We use the equity method for general and limited partner ownership interests and limited liability companies in which we are considered to have significant influence over the operations of the investee. Under the equity method, we record our equity ownership share of net income or loss of the investee in Noninterest income and any dividends received on equity method investments are recorded as a reduction to the investment balance. When an equity investment experiences an other-than-temporary decline in value, we may be required to record a loss on the investment. • We measure equity securities that have a readily determinable fair value at fair value through Net income. Both realized and unrealized gains and losses are included in Noninterest income. Dividend income on these equity securities is included in Other interest income on our Consolidated Income Statement. • We generally use the practicability exception to fair value measurement for all other investments without a readily determinable fair value. When we elect this alternative measurement method, the carrying value is adjusted for impairment, if any, plus or minus changes in value resulting from observable price changes in orderly transactions for identical or similar instruments of the same issuer. These investments are written down to fair value if a qualitative assessment indicates impairment and the fair value is less than the carrying value. The amount of the write-down is accounted for as a loss included in Noninterest income. Distributions received on these investments are included in Noninterest income. Investments described above are included in Equity investments on our Consolidated Balance Sheet. Private Equity Investments We report private equity investments, which include direct investments in companies, affiliated partnership interests and indirect investments in private equity funds, at estimated fair value. These estimates are based on available information and may not necessarily represent amounts that we will ultimately realize through distribution, sale or liquidation of the investments. Fair values of publicly-traded direct investments are determined using quoted market prices and are subject to various discount factors arising from security level restrictions, when appropriate. The valuation procedures applied to direct investments and indirect investments are detailed in Note 6 Fair Value . We include all private equity investments within Equity investments on our Consolidated Balance Sheet. Changes in fair value of private equity investments are recognized in Other noninterest income. We consolidate affiliated partnerships when we have determined that we have control of the partnership or are the primary beneficiary if the entity is a VIE. The portion we do not own is reflected in Noncontrolling interests on our Consolidated Balance Sheet.
Loans	Loans Loans are classified as held for investment when management has both the intent and ability to hold the loan for the foreseeable future, or until maturity or payoff. Management’s intent and view of the foreseeable future may change based on changes in business strategies, the economic environment, market conditions and the availability of government programs. Measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Except as described below, loans held for investment are stated at recorded investment, which represents the principal amounts outstanding, net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans. Interest on performing loans (excluding interest on purchased impaired loans, which is further discussed below) is accrued based on the principal amount outstanding and recorded in Interest income as earned using the constant effective yield method. Loan origination fees, direct loan origination costs, and loan premiums and discounts are deferred and accreted or amortized into Net interest income using the constant effective yield method, over the contractual life of the loan. In addition to originating loans, we also acquire loans through portfolio purchases or acquisitions of other financial services companies. For certain acquired loans that have experienced a deterioration of credit quality, we follow the guidance contained in ASC 310-30 – Loans and Debt Securities Acquired with Deteriorated Credit Quality. Under this guidance, acquired purchased impaired loans are to be recorded at fair value without the carryover of any existing valuation allowances. When evidence of credit quality deterioration and evidence that it is probable that we will be unable to collect all contractual amounts due exist, we consider the loans to be purchased credit impaired and we estimate the amount and timing of undiscounted expected cash flows at acquisition for each loan either individually or on a pool basis. The excess of undiscounted cash flows expected to be collected on a purchased impaired loan (or pool of loans) over its carrying value represents the accretable yield which is recognized into interest income over the remaining life of the loan (or pool of loans) using the constant effective yield method. Subsequent decreases in expected cash flows that are attributable, at least in part, to credit quality are recognized as impairments through a charge to the provision for credit losses resulting in an increase in the Allowance for Loan and Lease Losses (ALLL). Subsequent increases in expected cash flows are recognized as a provision recapture of previously recorded ALLL or prospectively through an adjustment of the loan’s or pool’s yield over its remaining life.
Loans Held For Sale	Loans Held for Sale We designate loans as held for sale when we have the intent to sell them. We transfer loans to the Loans held for sale category at the lower of cost or estimated fair value less cost to sell. At the time of transfer, write-downs on the loans are recorded as charge-offs. We establish a new cost basis upon transfer. Any subsequent lower-of-cost-or-market adjustment is determined on an individual loan basis and is recognized as a valuation allowance with any charges included in Other noninterest income. We have elected to account for certain commercial and residential mortgage loans held for sale at fair value. The changes in the fair value of the commercial mortgage loans are measured and recorded in Other noninterest income while the residential mortgage loans are measured and recorded in Residential mortgage noninterest income each period. See Note 6 Fair Value for additional information. Interest income with respect to loans held for sale is accrued based on the principal amount outstanding and the loan’s contractual interest rate. In certain circumstances, loans designated as held for sale may be transferred to held for investment based on a change in strategy. We transfer these loans at the lower of cost or estimated fair value; however, any loans originated or purchased for held for sale and designated at fair value remain at fair value for the life of the loan.
Leases	Leases We provide financing for various types of equipment, including aircraft, energy and power systems, and vehicles through a variety of lease arrangements. Direct financing leases are carried at the aggregate of lease payments plus estimated residual value of the leased equipment, less unearned income. Leveraged leases, a form of financing leases, are carried net of nonrecourse debt. We recognize income over the term of the lease using the constant effective yield method. Lease residual values are reviewed for impairment at least annually. Gains or losses on the sale of leased assets are included in Other noninterest income while valuation adjustments on lease residuals are included in Other noninterest expense. We adopted Accounting Standards Update (ASU) 2016-02 – Leases as of January 1, 2019 and recognized lease liabilities and right-of-use (ROU) assets of $2.1 billion and $2.0 billion , respectively. In addition, we recognized a one-time pre-tax adjustment of $83 million to retained earnings, related primarily to deferred gains on previous sale-leaseback transactions.
Loan Sales, Loan Securitizations And Retained Interests	Loan Sales, Loan Securitizations and Retained Interests We recognize the sale of loans or other financial assets when the transferred assets are legally isolated from our creditors and the appropriate accounting criteria are met. We have sold mortgage and other loans through securitization transactions. In a securitization, financial assets are transferred into trusts or to special purpose entities (SPEs) in transactions to effectively legally isolate the assets from us. In a securitization, the trust or SPE issues beneficial interests in the form of senior and subordinated securities backed or collateralized by the assets sold to the trust. The senior classes of the asset-backed securities typically receive investment grade credit ratings at the time of issuance. These ratings are generally achieved through the creation of lower-rated subordinated classes of asset-backed securities, as well as subordinated or residual interests. In certain cases, we may retain a portion or all of the securities issued, interest-only strips, one or more subordinated tranches, servicing rights and, in some cases, cash reserve accounts. Securitized loans are removed from the balance sheet and a net gain or loss is recognized in Noninterest income at the time of initial sale. Gains or losses recognized on the sale of the loans depend on the fair value of the loans sold and the retained interests at the date of sale. We generally estimate the fair value of the retained interests based on the present value of future expected cash flows using assumptions as to discount rates, interest rates, prepayment speeds, credit losses and servicing costs, if applicable. With the exception of loan sales to certain U.S. government-chartered entities, our loan sales and securitizations are generally structured without recourse to us except for representations and warranties and with no restrictions on the retained interests. We originate, sell and service commercial mortgage loans under the Federal National Mortgage Association (FNMA) Delegated Underwriting and Servicing (DUS) program. Under the provisions of the DUS program, we participate in a loss-sharing arrangement with FNMA. When we are obligated for loss-sharing or recourse, our policy is to record such liabilities initially at fair value and subsequently reserve for estimated losses in accordance with guidance contained in applicable GAAP.
Nonperforming Loans and Leases	Commercial Lending Loans Classified as Nonperforming and Accounted for as Nonaccrual • Loans accounted for at amortized cost where: – The loan is 90 days or more past due. – The loan is rated substandard or worse due to the determination that full collection of principal and interest is not probable as demonstrated by the following conditions: • The collection of principal or interest is 90 days or more past due; • Reasonable doubt exists as to the certainty of the borrower’s future debt service ability, according to the terms of the credit arrangement, regardless of whether 90 days have passed or not; • The borrower has filed or will likely file for bankruptcy; • The bank advances additional funds to cover principal or interest; • We are in the process of liquidating a commercial borrower; or • We are pursuing remedies under a guarantee. Loans Excluded from Nonperforming Classification but Accounted for as Nonaccrual • Loans accounted for under the fair value option and full collection of principal and interest is not probable. • Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full collection of principal and interest is not probable. Loans Excluded from Nonperforming Classification and Nonaccrual Accounting • Loans that are well secured and in the process of collection. Consumer Lending Loans Classified as Nonperforming and Accounted for as Nonaccrual • Loans accounted for at amortized cost where full collection of contractual principal and interest is not deemed probable as demonstrated in the policies below: – The loan is 90 days past due for home equity and installment loans, and 180 days past due for well secured residential real estate loans; – The loan has been modified and classified as a troubled debt restructuring (TDR); – Notification of bankruptcy has been received; – The bank holds a subordinate lien position in the loan and the first lien mortgage loan is seriously stressed ( i.e. , 90 days or more past due); – Other loans within the same borrower relationship have been placed on nonaccrual or charge-offs have been taken on them; – The bank has ordered the repossession of non-real estate collateral securing the loan; or – The bank has charged-off the loan to the value of the collateral. Loans Excluded from Nonperforming Classification but Accounted for as Nonaccrual • Loans accounted for under the fair value option and full collection of principal and interest is not probable. • Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full collection of principal and interest is not probable. Loans Excluded from Nonperforming Classification and Nonaccrual Accounting • Purchased impaired loans because interest income is accreted through the accounting model. • Certain government insured loans where substantially all principal and interest is insured. • Residential real estate loans that are well secured and in the process of collection. • Consumer loans and lines of credit, not secured by residential real estate or automobiles, as permitted by regulatory guidance. See Note 3 Asset Quality in this Report for additional detail on nonperforming assets and asset quality indicators for commercial and consumer loans. Commercial Lending We generally charge off Commercial Lending (Commercial, Commercial Real Estate, and Equipment Lease Financing) nonperforming loans when we determine that a specific loan, or portion thereof, is uncollectible. This determination is based on the specific facts and circumstances of the individual loans. In making this determination, we consider the viability of the business or project as a going concern, the past due status when the asset is not well-secured, the expected cash flows to repay the loan, the value of the collateral, and the ability and willingness of any guarantors to perform. Additionally, in general, for smaller commercial loans of $1 million or less, a partial or full charge-off occurs at 120 days past due for term loans and 180 days past due for revolvers. Certain small business credit card balances that are placed on nonaccrual status when they become 90 days or more past due are charged-off at 180 days past due. Consumer Lending Home equity installment loans, home equity lines of credit, and residential real estate loans that are not well-secured and in the process of collection are charged-off at no later than 180 days past due. At that time, the basis in the loan is reduced to the fair value of the collateral less costs to sell. In addition to this policy, the bank recognizes a charge-off on a secured consumer loan when: • The bank holds a subordinate lien position in the loan and a foreclosure notice has been received on the first lien loan; • The bank holds a subordinate lien position in the loan which is 30 days or more past due with a combined loan to value ratio of greater than or equal to 110% and the first lien loan is seriously stressed ( i.e ., 90 days or more past due); • The loan is modified or otherwise restructured in a manner that results in the loan becoming collateral dependent; • Notification of bankruptcy has been received within the last 60 days; • The borrower has been discharged from personal liability through Chapter 7 bankruptcy and has not formally reaffirmed his or her loan obligation to us; or • The collateral securing the loan has been repossessed and the value of the collateral is less than the recorded investment of the loan outstanding. For loans that continue to meet any of the above policies, collateral values are updated annually and subsequent declines in collateral values are charged-off resulting in incremental provision for credit loss. Most consumer loans and lines of credit, not secured by residential real estate, are charged off after 120-180 days past due. Accounting for Nonperforming Assets and Leases and Other Nonaccrual Loans For accrual loans, interest income is accrued on a daily basis and certain fees and costs are deferred upon origination and recognized in income over the term of the loan utilizing an effective yield method. For nonaccrual loans, interest income accrual and deferred fee/cost recognition is discontinued. Additionally, the current year accrued and uncollected interest is reversed through Net interest income and prior year accrued and uncollected interest is charged-off. Nonaccrual loans may also be charged-off to reduce the basis to the fair value of collateral less costs to sell. If payment is received on a nonaccrual loan, generally the payment is first applied to the recorded investment; payments are then applied to recover any charged-off amounts related to the loan. Finally, if both recorded investment and any charge-offs have been recovered, then the payment will be recorded as interest income. For certain nonaccrual consumer loans, the receipt of interest payments is recognized as interest income on a cash basis. Cash basis income recognition is applied if a loan’s recorded investment is deemed fully collectible and the loan has performed under contractual terms for at least six months. For TDRs, payments are applied based upon their contractual terms unless the related loan is deemed non-performing. TDRs are generally included in nonperforming and nonaccrual loans. However, after a reasonable period of time in which the loan performs under restructured terms and meets other performance indicators, it is returned to performing/accruing status. This return to performing/accruing status demonstrates that the bank expects to collect all of the loan’s remaining contractual principal and interest. TDRs resulting from i) borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us and ii) borrowers that are not currently obligated to make both principal and interest payments under the restructured terms are not returned to accrual status. Other nonaccrual loans are generally not returned to accrual status until the borrower has performed in accordance with the contractual terms and other performance indicators for at least six months, the period of time which was determined to demonstrate the expected collection of the loan’s remaining contractual principal and interest. When a nonperforming loan is returned to accrual status, it is then considered a performing loan. See Note 3 Asset Quality and Note 4 Allowance for Loan and Lease Losses in this Report for additional TDR information. Foreclosed assets consist of any asset seized or property acquired through a foreclosure proceeding or acceptance of a deed-in-lieu of foreclosure. Other real estate owned comprises principally commercial and residential real estate properties obtained in partial or total satisfaction of loan obligations. After obtaining a foreclosure judgment, or in some jurisdictions the initiation of proceedings under a power of sale in the loan instruments, the property will be sold. When we are awarded title or completion of deed-in-lieu of foreclosure, we transfer the loan to foreclosed assets included in Other assets on our Consolidated Balance Sheet. Property obtained in satisfaction of a loan is initially recorded at estimated fair value less cost to sell. Based upon the estimated fair value less cost to sell, the recorded investment of the loan is adjusted and, typically, a charge-off/recovery is recognized to the ALLL. We estimate fair values primarily based on appraisals, or sales agreements with third parties. Subsequently, foreclosed assets are valued at the lower of the amount recorded at acquisition date or estimated fair value less cost to sell. Valuation adjustments on these assets and gains or losses realized from disposition of such property are reflected in Other noninterest expense. For certain mortgage loans that have a government agency guarantee, we establish a separate other receivable upon foreclosure. The receivable is measured based on the loan balance (inclusive of principal and interest) that is expected to be recovered from the guarantor.
Allowance for Loan and Lease Losses	Allowance for Loan and Lease Losses We maintain the ALLL at a level that we believe to be appropriate to absorb estimated probable credit losses incurred in the loan and lease portfolios as of the balance sheet date. Our determination of the allowance is based on periodic evaluations of these loan and lease portfolios and other relevant factors. This critical estimate includes significant use of our own historical data and complex methods to interpret this data. These evaluations are inherently subjective, as they require material estimates and may be susceptible to significant change, and include, among others: • Probability of default (PD); • Loss given default (LGD); • Exposure at default (EAD); • Movement through delinquency stages; • Amounts and timing of expected future cash flows; • Value of collateral; and • Qualitative factors, such as changes in current economic conditions, that may not be reflected in modeled results. For all loans, except purchased impaired loans, the ALLL is the sum of three components: (i) asset specific/individual impaired reserves, (ii) quantitative (formulaic or pooled) reserves and (iii) qualitative (judgmental) reserves. The reserve calculation and determination process is dependent on the use of key assumptions. Key reserve assumptions and estimation processes react to and are influenced by observed changes in loan portfolio performance experience, the financial strength of the borrowers, and economic conditions. Key reserve assumptions are periodically updated. See Note 4 Allowance for Loan and Lease Losses for additional detail on our ALLL. Asset Specific/Individual Component Nonperforming loans that are considered impaired under ASC 310 – Receivables, which include all commercial and consumer TDRs, are evaluated for a specific reserve. Specific reserve allocations are determined as follows: • For commercial nonperforming loans and commercial TDRs greater than or equal to a defined dollar threshold, specific reserves are based on an analysis of the present value of the loan’s expected future cash flows, the loan’s observable market price or the fair value of the collateral. • For commercial nonperforming loans and commercial TDRs below the defined dollar threshold, the individual loan’s LGD percentage is multiplied by the loan balance and the results are aggregated for purposes of measuring specific reserve impairment. • Consumer nonperforming loans are collectively reserved for unless classified as consumer TDRs. For consumer TDRs, specific reserves are determined through an analysis of the present value of the loan’s expected future cash flows, except for those instances where loans have been deemed collateral dependent, including loans where borrowers have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us. Once that determination has been made, those TDRs are charged down to the fair value of the collateral less costs to sell at each period end. Commercial Lending Quantitative Component The estimates of the quantitative component of ALLL for incurred losses within the commercial lending portfolio are determined through quantitative loss modeling utilizing PD, LGD and outstanding balance of the loan. Based upon borrower and transaction characteristics, we assign PDs and LGDs. Each of these parameters is determined based on internal historical data, supplemented with third party data and management judgment, as deemed necessary. PD is influenced by such factors as leverage, liquidity, industry, obligor financial structure, access to capital and cash flow. LGD is influenced by collateral type, original and/or updated loan-to-value ratio (LTV), facility structure and other factors. Consumer Lending Quantitative Component Quantitative estimates within the consumer lending portfolio segment are calculated primarily using transition matrices, including using a roll-rate model. The roll-rate model uses statistical relationships, calculated from historical data that estimate the movement of loan outstandings through the various stages of delinquency and ultimately charge-off over our loss emergence period. Qualitative Component While our reserve methodologies strive to reflect all relevant risk factors, there continues to be uncertainty associated with, but not limited to, potential imprecision in the estimation process due to the inherent time lag of obtaining information and normal variations between estimates and actual outcomes. We may adjust our reserve for such risks. The ALLL also includes factors that may not be directly measured in the determination of specific or pooled reserves. Such qualitative factors may include: • Industry concentrations and conditions; • Changes in market conditions; • Recent credit quality trends; • Recent loss experience in particular portfolios, including specific and unique events; • Recent macro-economic factors; • Model imprecision; • Changes in lending policies and procedures; • Timing of available information, including the performance of first lien positions; and • Limitations of available historical data. Allowance for Purchased Non-Impaired Loans ALLL for purchased non-impaired loans is determined based upon a comparison between the methodologies described above and the remaining acquisition date fair value discount, if any, that has yet to be accreted into interest income. After making the comparison, an ALLL is recorded for the amount greater than the discount, or no ALLL is recorded if the discount is greater. Allowance for Purchased Impaired Loans ALLL for purchased impaired loans is determined in accordance with ASC 310-30 by comparing the net present value of management’s best estimate of cash flows expected to be collected over the life of the pool of loans to the recorded investment for a given pool of loans. In cases where the net present value of expected cash flows is lower than the recorded investment, ALLL is established.
Allowance for Unfunded Loan Commitments and Letters of Credit	Allowance for Unfunded Loan Commitments and Letters of Credit We maintain the allowance for unfunded loan commitments and letters of credit at a level we believe is appropriate to absorb estimated probable credit losses incurred on these unfunded credit facilities as of the balance sheet date. We determine the allowance based on periodic evaluations of the unfunded credit facilities, including an assessment of the probability of commitment usage, credit risk factors, and, solely for commercial lending, the terms and expiration dates of the unfunded credit facilities. Other than the estimation of the probability of funding, the reserve for unfunded loan commitments is estimated in a manner similar to the methodology used for determining reserves for funded exposures. The allowance for unfunded loan commitments and letters of credit is recorded as a liability on the Consolidated Balance Sheet. Net adjustments to the allowance for unfunded loan commitments and letters of credit are included in the provision for credit losses.
Mortgage Servicing Rights	Mortgage Servicing Rights We provide servicing under various loan servicing contracts for commercial and residential loans. These contracts are either purchased in the open market or retained as part of a loan securitization or loan sale. All acquired or originated servicing rights are measured at fair value. Fair value is based on the present value of the expected future net cash flows, including assumptions as to: • Deposit balances and interest rates for escrow and commercial reserve earnings; • Discount rates; • Estimated prepayment speeds; and • Estimated servicing costs. We measure commercial and residential MSRs at fair value in order to reduce any potential measurement mismatch between our economic hedges and the MSRs. We manage the risk by hedging the fair value of MSRs with derivatives and securities which are expected to increase in value when the value of the servicing right declines. Changes in the fair value of MSRs are recognized as gains/(losses). The fair value of these servicing rights is estimated by using a discounted cash flow valuation model which calculates the present value of estimated future net servicing cash flows, taking into consideration actual and expected mortgage loan prepayment rates, discount rates, servicing costs, and other factors which are determined based on current market conditions.
Fair Value of Financial Instruments	Fair Value of Financial Instruments The fair value of financial instruments and the methods and assumptions used in estimating fair value amounts and financial assets and liabilities for which fair value was elected are detailed in Note 6 Fair Value .
Goodwill	Goodwill Goodwill arising from business acquisitions represents the value attributable to unidentifiable intangible elements in the business acquired. At least annually, in the fourth quarter, or more frequently if events occur or circumstances have changed significantly from the annual test date, management performs our goodwill impairment test at a reporting unit level. If, after considering all relevant events and circumstances, PNC determines it is not more-likely-than-not that the fair value of a reporting unit is less than its carrying amount, then performing a quantitative impairment test is not necessary. If PNC elects to bypass the qualitative analysis, or concludes via qualitative analysis that it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount, a two-step goodwill impairment test is performed. In the first step, inputs are generated and used in calculating the fair value of the reporting unit, which is compared to its carrying amount. The fair value of our reporting units is determined by using discounted cash flows and/or market comparability methodologies. If the fair value is greater than the carrying amount, then the reporting unit's goodwill is deemed not to be impaired. If the fair value is less than the carrying amount, then the second step is performed. In the second step, the implied fair value of reporting unit goodwill, which is determined as if the reporting unit had been acquired in a business combination, would be compared to the carrying amount of that goodwill. If the carrying amount of goodwill exceeds the implied fair value of goodwill, the difference is recognized as an impairment loss.
Depreciation and Amortization	Depreciation and Amortization For financial reporting purposes, we depreciate premises and equipment, net of salvage value, principally using the straight-line method over their estimated useful lives. We use estimated useful lives for furniture and equipment ranging from one to 10 years , and depreciate buildings over an estimated useful life of up to 40 years . We amortize leasehold improvements over their estimated useful lives of up to 15 years or the respective lease terms, whichever is shorter. We purchase, as well as internally develop and customize, certain software to enhance or perform internal business functions. Software development costs incurred in the planning and post-development project stages are charged to Noninterest expense. Costs associated with designing software configuration and interfaces, installation, coding programs and testing systems are capitalized and amortized using the straight-line method over periods ranging from one to 10 years .
Other Comprehensive Income	Other Comprehensive Income Other comprehensive income, on an after-tax basis, primarily consists of unrealized gains or losses, excluding OTTI attributable to credit deterioration, on investment securities classified as available for sale, unrealized gains or losses on derivatives designated as cash flow hedges, and changes in pension and other postretirement benefit plan liability adjustments. Details of each component are included in Note 16 Other Comprehensive Income .
Treasury Stock	Treasury Stock We record common stock purchased for treasury at cost. At the date of subsequent reissue, the treasury stock account is reduced by the cost of such stock on the first-in, first-out basis.
Derivatives Instruments and Hedging Activities	Derivative Instruments and Hedging Activities We use a variety of financial derivatives to both mitigate exposure to market (primarily interest rate) and credit risks inherent in our business activities, as well as to facilitate customer risk management activities. We manage these risks as part of our asset and liability management process and through credit policies and procedures. We recognize all derivative instruments at fair value as either Other assets or Other liabilities on the Consolidated Balance Sheet and the related cash flows in the Operating Activities section of the Consolidated Statement of Cash Flows. Adjustments for counterparty credit risk are included in the determination of fair value. The accounting for changes in the fair value of a derivative instrument depends on whether it has been designated and qualifies as part of a cash flow or net investment hedging relationship. For all other derivatives, changes in fair value are recognized in earnings. We utilize a net presentation for derivative instruments on the Consolidated Balance Sheet taking into consideration the effects of legally enforceable master netting agreements. Cash collateral exchanged with counterparties is also netted against the applicable derivative exposures by offsetting obligations to return, or general rights to reclaim, cash collateral against the fair values of the net derivatives being collateralized. For those derivative instruments that are designated and qualify as accounting hedges, we designate the hedging instrument, based on the exposure being hedged, as a fair value hedge, a cash flow hedge or a hedge of the net investment in a foreign operation. We formally document the relationship between the hedging instruments and hedged items, as well as the risk management objective and strategy, before undertaking an accounting hedge. To qualify for hedge accounting, the derivatives and related hedged items must be designated as a hedge at inception of the hedge relationship. In addition, a derivative must be highly effective at reducing the risk associated with the exposure being hedged. For accounting hedge relationships, we formally assess, both at the inception of the hedge and on an ongoing basis, if the derivatives are highly effective in offsetting designated changes in the fair value or cash flows of the hedged item. If it is determined that the derivative instrument is not highly effective, hedge accounting is discontinued. We assess effectiveness using statistical regression analysis. Where the critical terms of the derivative and hedged item match, effectiveness may be assessed qualitatively. For derivatives that are designated as fair value hedges ( i.e ., hedging the exposure to changes in the fair value of an asset or a liability attributable to a particular risk, such as changes in LIBOR), changes in the fair value of the hedging instrument are recognized in earnings and offset by also recognizing in earnings the changes in the fair value of the hedged item attributable to the hedged risk. To the extent the change in fair value of the derivative does not offset the change in fair value of the hedged item, the difference is reflected in the Consolidated Income Statement in the same income statement line as the hedged item. For derivatives designated as cash flow hedges ( i.e ., hedging the exposure to variability in expected future cash flows), the gain or loss on derivatives is reported as a component of AOCI and subsequently reclassified to income in the same period or periods during which the hedged cash flows affect earnings and recorded in the same income statement line item as the hedged cash flows. For derivatives designated as a hedge of net investment in a foreign operation, the gain or loss on the derivatives is reported as a component of AOCI. We discontinue hedge accounting when it is determined that the derivative no longer qualifies as an effective hedge; the derivative expires or is sold, terminated or exercised; or the derivative is de-designated as a fair value or cash flow hedge or, for a cash flow hedge, it is no longer probable that the forecasted transaction will occur by the end of the originally specified time period. We purchase or originate financial instruments that contain an embedded derivative. For financial instruments not measured at fair value with changes in fair value reported in earnings, we assess, at inception of the transaction, if the economic characteristics of the embedded derivative are clearly and closely related to the economic characteristics of the host contract, and whether a separate instrument with the same terms as the embedded derivative would be a derivative. If the embedded derivative is not clearly and closely related to the host contract and meets the definition of a derivative, the embedded derivative is recorded separately from the host contract with changes in fair value recorded in earnings, unless we elect to account for the hybrid instrument at fair value. We have elected, on an instrument-by-instrument basis, fair value measurement for certain financial instruments with embedded derivatives. We enter into commitments to originate residential and commercial mortgage loans for sale. We also enter into commitments to purchase or sell commercial and residential real estate loans. These commitments are accounted for as free-standing derivatives which are recorded at fair value in Other assets or Other liabilities on the Consolidated Balance Sheet. Any gain or loss from the change in fair value after the inception of the commitment is recognized in Noninterest income.
Income Taxes	Income Taxes We account for income taxes under the asset and liability method. Deferred tax assets and liabilities are determined based on differences between the financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates and laws that we expect will apply at the time when we believe the differences will reverse. Changes in tax rates and tax law are accounted for in the period of enactment. Thus, at the enactment date, deferred taxes are remeasured and the change is recognized in Income Tax expense. The recognition of deferred tax assets requires an assessment to determine the realization of such assets. Realization refers to the incremental benefit achieved through the reduction in future taxes payable or refunds receivable from the deferred tax assets, assuming that the underlying deductible differences and carryforwards are the last items to enter into the determination of future taxable income. We establish a valuation allowance for tax assets when it is more likely than not that they will not be realized, based upon all available positive and negative evidence. We use the deferral method of accounting on investments that generate investment tax credits. Under this method, the investment tax credits are recognized as a reduction to the related asset.
Earnings per Common Share	Earnings Per Common Share Basic earnings per common share is calculated using the two-class method to determine income attributable to common shareholders. Unvested share-based payment awards that contain nonforfeitable rights to dividends or dividend equivalents are considered participating securities under the two-class method. Distributed dividends and dividend equivalents related to participating securities and an allocation of undistributed net income to participating securities reduce the amount of income attributable to common shareholders. Income attributable to common shareholders is then divided by the weighted-average common shares outstanding for the period. Diluted earnings per common share is calculated under the more dilutive of either the treasury method or the two-class method. For the diluted calculation, we increase the weighted-average number of shares of common stock outstanding by the assumed conversion of outstanding convertible preferred stock from the beginning of the year or date of issuance, if later, and the number of shares of common stock that would be issued assuming the exercise of stock options and warrants and the issuance of incentive shares using the treasury stock method. These adjustments to the weighted-average number of shares of common stock outstanding are made only when such adjustments will dilute earnings per common share. See Note 14 Earnings Per Share for additional information.
Recently Adopted Accounting Standards	Recently Adopted Accounting Standards Accounting Standards Update (ASU) Description Financial Statement Impact Leases - ASU 2016-02 Issued February 2016 • Requires lessees to recognize a right-of-use asset and related lease liability for all leases with lease terms of more than 12 months. • Recognition, measurement and presentation of expenses and cash flows arising from a lease by a lessee will depend on its classification as a finance or operating lease. • Targeted changes have been made to the lessor accounting model to align the guidance with the new lessee model and revenue recognition guidance. • Permits option to adopt using a modified retrospective approach through a cumulative-effect adjustment to retained earnings at adoption. • Adopted January 1, 2019 under the modified retrospective approach. • Amended presentation and disclosures are made prospectively. Refer to the lease disclosures in this Note 1 and Note 24 Leases for additional information. • The impact of adoption was immaterial to PNC's consolidated income statement. • The impact of adoption of the changes to the lessor accounting model did not have a material impact on our financial statements. Accounting Standards Update (ASU) Description Financial Statement Impact Credit Losses - ASU 2016-13 Issued June 2016 Codification Improvements - ASU 2019-04 Various improvements related to Credit Losses (Topics 1, 2 and 5) Issued April 2019 Targeted Transition Relief - Credit Losses - ASU 2019-05 Issued May 2019 Codification Improvements - ASU 2019-11 Issued November 2019 • Required effective date of January 1, 2020. • Commonly referred to as the Current Expected Credit Losses (CECL) standard. • Replaces measurement, recognition and disclosure guidance for credit related reserves ( i.e ., ALLL and the allowance for unfunded loan commitments and letters of credit) and OTTI for debt securities. • Requires the use of an expected credit loss methodology; specifically, current expected credit losses for the remaining life of the asset will be recognized starting from the time of origination or acquisition. • Methodology applies to loans, net investment in leases, debt securities and certain financial assets not accounted for at fair value through net income. It will also apply to off-balance sheet credit exposures except for unconditionally cancellable commitments. • In-scope assets will be presented at the net amount expected to be collected after the deduction or addition of the allowance for credit losses (ACL) from the amortized cost basis of the assets. • Requires inclusion of expected recoveries of previously charged-off amounts for in-scope assets. • Requires enhanced credit quality disclosures including disaggregation of credit quality indicators by vintage. • Requires a modified retrospective approach through a cumulative-effect adjustment to retained earnings at adoption. Subsequent event • We adopted the CECL standard on January 1, 2020. • Based on current and forecasted economic conditions and portfolio balances as of January 1, 2020, the adoption of the CECL standard resulted in an ACL of $3.7 billion. See Table 34 for details of the ACL composition and a summary of the impact of adoption. The overall change in total reserves at December 31, 2019 was primarily due to the move to a life of loan reserve estimate as well as methodology changes required under CECL. • Our ACL estimate uses various models and estimation techniques based on our historical loss experience, current borrower characteristics, current conditions, reasonable and supportable forecasts and other relevant factors. Expected losses in our reasonable and supportable forecast period of three years are estimated using four macroeconomic scenarios and their estimated probabilities. These scenarios are produced by our economics team using a combination of structural models and expert judgment and are designed to reflect a range of plausible economic conditions and emerging business cycles over the next three years. After the end of the reasonable and supportable forecast period, expected losses are reverted to historical average losses, using a reversion period where applicable. • ACL also includes identified qualitative factors related to idiosyncratic risk factors, changes in current economic conditions that may not be reflected in quantitatively derived results, and other relevant factors to ensure the ACL reflects our best estimate of current expected credit losses. • We expect that our CECL estimate will be sensitive to various factors, including, but not limited to, the following major factors: - Current economic conditions and borrower quality: Our forecast of expected losses depends on conditions and portfolio quality as of the estimation date. As current conditions evolve, forecasted losses could be materially affected. - Scenario weights and design: Our loss estimates are sensitive to the shape and severity of macroeconomic forecasts and thus vary significantly between upside and downside scenarios. Changes to probability weights assigned to these scenarios and timing of peak business cycles reflected by the scenarios could materially affect our loss estimates. - Portfolio volume and mix: Changes to the volume and mix in our portfolios could materially affect our estimates, as CECL reserves would be recognized at origination or acquisition. • We implemented the CECL standard using the modified retrospective approach, and did not elect to maintain purchased credit impaired accounting upon adoption. We elected the one-time fair value option election for some of our purchased credit impaired loans and nonperforming assets. Accounting Standards Update (ASU) Description Financial Statement Impact Codification Improvements - ASU 2019-04 Topic 3: Codification Improvements to ASU 2017-12 and Other Hedging Items Issued April 2019 • Required effective date of January 1, 2020. • Targeted improvements related to: - Partial-term fair value hedges of interest rate risk - Amortization of fair value hedge basis adjustments - Disclosure of fair value hedge basis adjustments - Consideration of the hedged contractually specified interest rate under the hypothetical derivative method - Application of a first-payments-received cash flow hedging technique to overall cash flows on a group of variable interest payments - Update to transition guidance for ASU 2017-12 • This ASU permits a one-time transfer out of held to maturity securities to provide entities the opportunity to hedge fixed rate, prepayable securities under a last of layer hedging strategy (although an entity is not required to hedge such securities subsequent to transfer). Subsequent event • We adopted this standard on January 1, 2020. • As permitted by the eligibility requirements in this guidance, at adoption we elected to transfer debt securities with an amortized cost of $16.2 billion (fair value of $16.5 billion) from held to maturity to the available for sale portfolio. The transfer resulted in a pretax increase to AOCI of $306 million. There were no other impacts to PNC's consolidated financial statements from the adoption of this guidance.

Accounting Policies (Tables)

Accounting Policies (Tables)	12 Months Ended
	Dec. 31, 2019
Accounting Policies [Abstract]
Schedule of New Accounting Pronouncements and Changes in Accounting Principles	Recently Adopted Accounting Standards Accounting Standards Update (ASU) Description Financial Statement Impact Leases - ASU 2016-02 Issued February 2016 • Requires lessees to recognize a right-of-use asset and related lease liability for all leases with lease terms of more than 12 months. • Recognition, measurement and presentation of expenses and cash flows arising from a lease by a lessee will depend on its classification as a finance or operating lease. • Targeted changes have been made to the lessor accounting model to align the guidance with the new lessee model and revenue recognition guidance. • Permits option to adopt using a modified retrospective approach through a cumulative-effect adjustment to retained earnings at adoption. • Adopted January 1, 2019 under the modified retrospective approach. • Amended presentation and disclosures are made prospectively. Refer to the lease disclosures in this Note 1 and Note 24 Leases for additional information. • The impact of adoption was immaterial to PNC's consolidated income statement. • The impact of adoption of the changes to the lessor accounting model did not have a material impact on our financial statements. Accounting Standards Update (ASU) Description Financial Statement Impact Credit Losses - ASU 2016-13 Issued June 2016 Codification Improvements - ASU 2019-04 Various improvements related to Credit Losses (Topics 1, 2 and 5) Issued April 2019 Targeted Transition Relief - Credit Losses - ASU 2019-05 Issued May 2019 Codification Improvements - ASU 2019-11 Issued November 2019 • Required effective date of January 1, 2020. • Commonly referred to as the Current Expected Credit Losses (CECL) standard. • Replaces measurement, recognition and disclosure guidance for credit related reserves ( i.e ., ALLL and the allowance for unfunded loan commitments and letters of credit) and OTTI for debt securities. • Requires the use of an expected credit loss methodology; specifically, current expected credit losses for the remaining life of the asset will be recognized starting from the time of origination or acquisition. • Methodology applies to loans, net investment in leases, debt securities and certain financial assets not accounted for at fair value through net income. It will also apply to off-balance sheet credit exposures except for unconditionally cancellable commitments. • In-scope assets will be presented at the net amount expected to be collected after the deduction or addition of the allowance for credit losses (ACL) from the amortized cost basis of the assets. • Requires inclusion of expected recoveries of previously charged-off amounts for in-scope assets. • Requires enhanced credit quality disclosures including disaggregation of credit quality indicators by vintage. • Requires a modified retrospective approach through a cumulative-effect adjustment to retained earnings at adoption. Subsequent event • We adopted the CECL standard on January 1, 2020. • Based on current and forecasted economic conditions and portfolio balances as of January 1, 2020, the adoption of the CECL standard resulted in an ACL of $3.7 billion. See Table 34 for details of the ACL composition and a summary of the impact of adoption. The overall change in total reserves at December 31, 2019 was primarily due to the move to a life of loan reserve estimate as well as methodology changes required under CECL. • Our ACL estimate uses various models and estimation techniques based on our historical loss experience, current borrower characteristics, current conditions, reasonable and supportable forecasts and other relevant factors. Expected losses in our reasonable and supportable forecast period of three years are estimated using four macroeconomic scenarios and their estimated probabilities. These scenarios are produced by our economics team using a combination of structural models and expert judgment and are designed to reflect a range of plausible economic conditions and emerging business cycles over the next three years. After the end of the reasonable and supportable forecast period, expected losses are reverted to historical average losses, using a reversion period where applicable. • ACL also includes identified qualitative factors related to idiosyncratic risk factors, changes in current economic conditions that may not be reflected in quantitatively derived results, and other relevant factors to ensure the ACL reflects our best estimate of current expected credit losses. • We expect that our CECL estimate will be sensitive to various factors, including, but not limited to, the following major factors: - Current economic conditions and borrower quality: Our forecast of expected losses depends on conditions and portfolio quality as of the estimation date. As current conditions evolve, forecasted losses could be materially affected. - Scenario weights and design: Our loss estimates are sensitive to the shape and severity of macroeconomic forecasts and thus vary significantly between upside and downside scenarios. Changes to probability weights assigned to these scenarios and timing of peak business cycles reflected by the scenarios could materially affect our loss estimates. - Portfolio volume and mix: Changes to the volume and mix in our portfolios could materially affect our estimates, as CECL reserves would be recognized at origination or acquisition. • We implemented the CECL standard using the modified retrospective approach, and did not elect to maintain purchased credit impaired accounting upon adoption. We elected the one-time fair value option election for some of our purchased credit impaired loans and nonperforming assets. Accounting Standards Update (ASU) Description Financial Statement Impact Codification Improvements - ASU 2019-04 Topic 3: Codification Improvements to ASU 2017-12 and Other Hedging Items Issued April 2019 • Required effective date of January 1, 2020. • Targeted improvements related to: - Partial-term fair value hedges of interest rate risk - Amortization of fair value hedge basis adjustments - Disclosure of fair value hedge basis adjustments - Consideration of the hedged contractually specified interest rate under the hypothetical derivative method - Application of a first-payments-received cash flow hedging technique to overall cash flows on a group of variable interest payments - Update to transition guidance for ASU 2017-12 • This ASU permits a one-time transfer out of held to maturity securities to provide entities the opportunity to hedge fixed rate, prepayable securities under a last of layer hedging strategy (although an entity is not required to hedge such securities subsequent to transfer). Subsequent event • We adopted this standard on January 1, 2020. • As permitted by the eligibility requirements in this guidance, at adoption we elected to transfer debt securities with an amortized cost of $16.2 billion (fair value of $16.5 billion) from held to maturity to the available for sale portfolio. The transfer resulted in a pretax increase to AOCI of $306 million. There were no other impacts to PNC's consolidated financial statements from the adoption of this guidance. Impact of the CECL Standard Adoption ALLL (a) ACL (a) In millions December 31, 2019 Transition Adjustment January 1, 2020 Allowance (a) Loans and leases Commercial lending $ 1,812 $ (304 ) $ 1,508 Consumer lending 930 767 1,697 Total loans and leases allowance 2,742 463 3,205 Off-balance sheet credit exposures (b) 318 179 497 Other — 19 19 Total allowance $ 3,060 $ 661 $ 3,721 In millions December 31, 2019 Transition Adjustment January 1, 2020 Impact to retained earnings (c) $ 42,215 $ (671 ) $ 41,544 (a) Amounts at December 31, 2019 represent the ALLL and the allowance for unfunded loan commitments and letters of credit. The amounts at January 1, 2020 represent the ACL. (b) Off-balance sheet credit exposures are primarily unfunded loan commitments and letters of credit. (c) Transition adjustment includes the increase in the total allowance of $.7 billion and the impact of the fair value option election of $.2 billion , offset by the tax impact of $.2 billion .

Loan Sale and Servicing Activ_2

Loan Sale and Servicing Activities and Variable Interest Entities (Tables)	12 Months Ended
	Dec. 31, 2019
Loan Sale and Servicing Activities and Variable Interest Entities [Abstract]
Cash Flows Associated with Loan Sale and Servicing Activities	Table 35 : Cash Flows Associated with Loan Sale and Servicing Activities In millions Residential Mortgages Commercial Mortgages (a) Cash Flows - Year ended December 31, 2019 Sales of loans (b) $ 4,259 $ 3,540 Repurchases of previously transferred loans (c) $ 321 $ 30 Servicing fees (d) $ 352 $ 130 Servicing advances recovered/(funded), net $ 45 $ 63 Cash flows on mortgage-backed securities held (e) $ 4,362 $ 84 Cash Flows - Year ended December 31, 2018 Sales of loans (b) $ 4,474 $ 4,140 Repurchases of previously transferred loans (c) $ 393 $ 32 Servicing fees (d) $ 362 $ 135 Servicing advances recovered/(funded), net $ 45 $ (3 ) Cash flows on mortgage-backed securities held (e) $ 1,964 $ 109 (a) Represents cash flow information associated with both commercial mortgage loan transfer and servicing activities. (b) Gains/losses recognized on sales of loans were insignificant for the periods presented. (c) Includes both residential and commercial mortgage government insured or guaranteed loans eligible for repurchase through the exercise of our ROAP option, as well as residential mortgage loans repurchased due to alleged breaches of origination covenants or representations and warranties made to purchasers. (d) Includes contractually specified servicing fees, late charges and ancillary fees. (e) Represents cash flows on securities where we transferred to, and/or service loans for, a securitization SPE and we hold securities issued by that SPE. The carrying values of such securities held were $17.8 billion in residential mortgage-backed securities and $.6 billion in commercial mortgage-backed securities at December 31, 2019 and $13.3 billion in residential mortgage-backed securities and $.6 billion in commercial mortgage-backed securities at December 31, 2018 .
Principal Balance, Delinquent Loans (Loans 90 Days or More Past Due), and Net Charge-Offs Related to Serviced Loans	Table 36 : Principal Balance, Delinquent Loans and Net Charge-offs Related to Serviced Loans For Others In millions Residential Mortgages Commercial Mortgages (a) December 31, 2019 Total principal balance $ 49,323 $ 42,414 Delinquent loans (b) $ 492 $ 64 December 31, 2018 Total principal balance $ 54,028 $ 47,969 Delinquent loans (b) $ 622 $ 234 Year ended December 31, 2019 Net charge-offs (c) $ 40 $ 520 Year ended December 31, 2018 Net charge-offs (c) $ 47 $ 269 (a) Represents information at the securitization level in which we have sold loans and we are the servicer for the securitization. (b) Serviced delinquent loans are 90 days or more past due or are in process of foreclosure. (c) Net charge-offs for Residential mortgages represent credit losses less recoveries distributed and as reported to investors during the period. Net charge-offs for Commercial mortgages represent credit losses less recoveries distributed and as reported by the trustee for commercial mortgage backed securitizations. Realized losses for Agency securitizations are not reflected as we do not manage the underlying real estate upon foreclosure and, as such, do not have access to loss information.
Non-Consolidated VIEs	Table 37 : Non-Consolidated VIEs In millions PNC Risk of Loss (a) Carrying Value of Assets Carrying Value of Liabilities December 31, 2019 Mortgage-backed securitizations (b) $ 19,287 $ 19,287 (c) Tax credit investments and other 3,131 3,028 (d) $ 1,101 (e) Total $ 22,418 $ 22,315 $ 1,101 December 31, 2018 Mortgage-backed securitizations (b) $ 14,266 $ 14,266 (c) Tax credit investments and other 2,949 2,911 (d) $ 806 (e) Total $ 17,215 $ 17,177 $ 806 (a) Represents loans, investments and other assets related to non-consolidated VIEs, net of collateral (if applicable). The risk of loss excludes any potential tax recapture associated with tax credit investments. (b) Amounts reflect involvement with securitization SPEs where we transferred to, and/or service loans for, an SPE and we hold securities issued by that SPE. Values disclosed in the PNC Risk of Loss column represent our maximum exposure to loss for those securities’ holdings. (c) Included in Investment securities, Mortgage servicing rights and Other assets on our Consolidated Balance Sheet. (d) Included in Investment securities, Loans, Equity investments and Other assets on our Consolidated Balance Sheet. (e) Included in Deposits and Other liabilities on our Consolidated Balance Sheet.

Asset Quality (Tables)

Asset Quality (Tables)	12 Months Ended
	Dec. 31, 2019
Asset Quality [Abstract]
Analysis of Loan Portfolio	Table 38 : Analysis of Loan Portfolio (a) Accruing Dollars in millions Current or Less Than 30 Days Past Due 30-59 Days Past Due 60-89 Days Past Due 90 Days Or More Past Due Total Past Due (b) Nonperforming Loans Fair Value Option Nonaccrual Loans (c) Purchased Impaired Loans Total Loans (d) December 31, 2019 Commercial Lending Commercial $ 124,695 $ 102 $ 30 $ 85 $ 217 $ 425 $ 125,337 Commercial real estate 28,061 4 1 5 44 28,110 Equipment lease 7,069 49 5 54 32 7,155 Total commercial lending 159,825 155 36 85 276 501 160,602 Consumer Lending Home equity 23,791 58 24 82 669 $ 543 25,085 Residential real estate 19,640 140 69 315 524 (b) 315 $ 166 1,176 21,821 Automobile 16,376 178 47 18 243 135 16,754 Credit card 7,133 60 37 67 164 11 7,308 Education 3,156 55 34 91 180 (b) 3,336 Other consumer 4,898 15 11 9 35 4 4,937 Total consumer lending 74,994 506 222 500 1,228 1,134 166 1,719 79,241 Total $ 234,819 $ 661 $ 258 $ 585 $ 1,504 $ 1,635 $ 166 $ 1,719 $ 239,843 Percentage of total loans 97.90 % .28 % .11 % .24 % .63 % .68 % .07 % .72 % 100.00 % December 31, 2018 Commercial Lending Commercial $ 116,300 $ 82 $ 54 $ 52 $ 188 $ 346 $ 116,834 Commercial real estate 28,056 6 3 9 75 28,140 Equipment lease 7,229 56 12 68 11 7,308 Total commercial lending 151,585 144 69 52 265 432 152,282 Consumer Lending Home equity 24,556 66 25 91 797 $ 679 26,123 Residential real estate 16,216 135 73 363 571 (b) 350 $ 182 1,338 18,657 Automobile 14,165 113 29 12 154 100 14,419 Credit card 6,222 46 29 53 128 7 6,357 Education 3,571 69 41 141 251 (b) 3,822 Other consumer 4,552 12 5 8 25 8 4,585 Total consumer lending 69,282 441 202 577 1,220 1,262 182 2,017 73,963 Total $ 220,867 $ 585 $ 271 $ 629 $ 1,485 $ 1,694 $ 182 $ 2,017 $ 226,245 Percentage of total loans 97.62 % .26 % .12 % .28 % .66 % .75 % .08 % .89 % 100.00 % (a) Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment does not include any associated valuation allowance. (b) Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to receive payment in full based on the original contractual terms), as we are currently accreting interest income over the expected life of the loans. Past due loan amounts include government insured or guaranteed Residential real estate loans totaling $.4 billion and $.5 billion at December 31, 2019 and 2018 , respectively, and Education loans totaling $.2 billion at both December 31, 2019 and 2018 . (c) Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population. (d) Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
Nonperforming Assets	Table 39 : Nonperforming Assets Dollars in millions December 31 December 31 Nonperforming loans Total commercial lending $ 501 $ 432 Total consumer lending (a) 1,134 1,262 Total nonperforming loans 1,635 1,694 OREO and foreclosed assets 117 114 Total nonperforming assets $ 1,752 $ 1,808 Nonperforming loans to total loans .68 % .75 % Nonperforming assets to total loans, OREO and foreclosed assets .73 % .80 % Nonperforming assets to total assets .43 % .47 % Interest on nonperforming loans (b) Computed on original terms $ 124 $ 123 Recognized prior to nonperforming status $ 17 $ 17 (a) Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status. (b) Amounts are for the year ended.
Commercial Lending Asset Quality Indicators	Table 40 : Commercial Lending Asset Quality Indicators (a) In millions Pass Rated Criticized Total Loans December 31, 2019 Commercial $ 119,761 $ 5,576 $ 125,337 Commercial real estate 27,424 686 28,110 Equipment lease financing 6,891 264 7,155 Total commercial lending $ 154,076 $ 6,526 $ 160,602 December 31, 2018 Commercial $ 111,276 $ 5,558 $ 116,834 Commercial real estate 27,682 458 28,140 Equipment lease financing 7,180 128 7,308 Total commercial lending $ 146,138 $ 6,144 $ 152,282 (a) Loans are classified as Pass Rated and Criticized based on the regulatory classification definitions. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of December 31, 2019 and 2018 . We use PD and LGD to rate loans in the commercial lending portfolio.
Home Equity and Residential Real Estate Asset Quality Indicators	Table 41 : Asset Quality Indicators for Home Equity and Residential Real Estate Loans December 31, 2019 December 31, 2018 Home equity Residential real estate Home equity Residential real estate In millions Current estimated LTV ratios Greater than or equal to 125% $ 366 $ 112 $ 461 $ 116 Greater than or equal to 100% to less than 125% 877 221 1,020 255 Greater than or equal to 90% to less than 100% 1,047 340 1,174 335 Less than 90% 22,068 19,305 22,644 15,922 No LTV ratio available 184 83 145 6 Government insured or guaranteed loans 584 685 Purchased impaired loans 543 1,176 679 1,338 Total loans $ 25,085 $ 21,821 $ 26,123 $ 18,657 Updated FICO Scores Greater than 660 $ 22,245 $ 19,341 $ 22,996 $ 15,956 Less than or equal to 660 2,019 569 2,210 585 No FICO score available 278 151 238 93 Government insured or guaranteed loans 584 685 Purchased impaired loans 543 1,176 679 1,338 Total loans $ 25,085 $ 21,821 $ 26,123 $ 18,657
Asset Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loans	Table 42 : Asset Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loans Dollars in millions Automobile Credit Card Education Other Consumer December 31, 2019 FICO score greater than 719 $ 9,232 $ 3,867 $ 1,139 $ 1,421 650 to 719 4,577 2,326 197 843 620 to 649 1,001 419 25 132 Less than 620 1,603 544 27 143 No FICO score available or required (a) 341 152 15 27 Total loans using FICO credit metric 16,754 7,308 1,403 2,566 Consumer loans using other internal credit metrics 1,933 2,371 Total loans $ 16,754 $ 7,308 $ 3,336 $ 4,937 Weighted-average updated FICO score (b) 726 724 773 727 December 31, 2018 FICO score greater than 719 $ 7,740 $ 3,809 $ 1,240 $ 1,280 650 to 719 4,365 1,759 194 641 620 to 649 1,007 280 26 106 Less than 620 1,027 332 24 105 No FICO score available or required (a) 280 177 57 25 Total loans using FICO credit metric 14,419 6,357 1,541 2,157 Consumer loans using other internal credit metrics 2,281 2,428 Total loans $ 14,419 $ 6,357 $ 3,822 $ 4,585 Weighted-average updated FICO score (b) 726 733 774 732 (a) Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk. (b) Weighted-average updated FICO score excludes accounts with no FICO score available or required.
Financial Impact and TDRs by Concession Type	Table 43 : Financial Impact and TDRs by Concession Type (a) Number of Loans Pre-TDR Recorded Investment (b) Post-TDR Recorded Investment (c) During the year ended December 31, 2019 Principal Forgiveness Rate Reduction Other Total Total commercial lending 75 $ 278 $ 11 $ 241 $ 252 Total consumer lending 14,548 172 97 64 161 Total TDRs 14,623 $ 450 $ 108 $ 305 $ 413 During the year ended December 31, 2018 Total commercial lending 85 $ 272 $ 2 $ 67 $ 179 $ 248 Total consumer lending 12,096 163 1 86 63 150 Total TDRs 12,181 $ 435 $ 3 $ 153 $ 242 $ 398 During the year ended December 31, 2017 Total commercial lending 120 $ 293 $ 18 $ 7 $ 227 $ 252 Total consumer lending 11,993 248 146 97 243 Total TDRs 12,113 $ 541 $ 18 $ 153 $ 324 $ 495 (a) Impact of partial charge-offs at TDR date are included in this table. (b) Represents the recorded investment of the loans as of the quarter end prior to TDR designation, and excludes immaterial amounts of accrued interest receivable. (c) Represents the recorded investment of the TDRs as of the end of the quarter in which the TDR occurs, and excludes immaterial amounts of accrued interest receivable.
Impaired Loans	Table 44 : Impaired Loans In millions Unpaid Principal Balance Recorded Investment Associated Allowance Average Recorded Investment (a) December 31, 2019 Impaired loans with an associated allowance Total commercial lending $ 527 $ 386 $ 98 $ 371 Total consumer lending 702 668 93 753 Total impaired loans with an associated allowance 1,229 1,054 191 1,124 Impaired loans without an associated allowance Total commercial lending 228 195 276 Total consumer lending 1,022 635 623 Total impaired loans without an associated allowance 1,250 830 899 Total impaired loans $ 2,479 $ 1,884 $ 191 $ 2,023 December 31, 2018 Impaired loans with an associated allowance Total commercial lending $ 440 $ 315 $ 73 $ 349 Total consumer lending 863 817 136 904 Total impaired loans with an associated allowance 1,303 1,132 209 1,253 Impaired loans without an associated allowance Total commercial lending 413 326 294 Total consumer lending 1,042 625 645 Total impaired loans without an associated allowance 1,455 951 939 Total impaired loans $ 2,758 $ 2,083 $ 209 $ 2,192 (a) Average recorded investment is for the years ended December 31, 2019 and 2018 .

Allowances for Loan and Lease_2

Allowances for Loan and Lease Losses (Tables)	12 Months Ended
	Dec. 31, 2019
Allowance For Loan And Lease Losses [Abstract]
Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data	Table 45 : Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data 2019 2018 2017 At or for the year ended December 31 Dollars in millions Commercial Lending Consumer Lending Total Commercial Lending Consumer Lending Total Commercial Lending Consumer Lending Total Allowance for Loan and Lease Losses January 1 $ 1,663 $ 966 $ 2,629 $ 1,582 $ 1,029 $ 2,611 $ 1,534 $ 1,055 $ 2,589 Charge-offs (216 ) (758 ) (974 ) (124 ) (640 ) (764 ) (221 ) (565 ) (786 ) Recoveries 78 254 332 99 245 344 116 213 329 Net (charge-offs) (138 ) (504 ) (642 ) (25 ) (395 ) (420 ) (105 ) (352 ) (457 ) Provision for credit losses 320 453 773 97 311 408 147 294 441 Net decrease / (increase) in allowance for unfunded loan commitments and letters of credit (34 ) 1 (33 ) 11 1 12 5 (1 ) 4 Other 1 14 15 (2 ) 20 18 1 33 34 December 31 $ 1,812 $ 930 $ 2,742 $ 1,663 $ 966 $ 2,629 $ 1,582 $ 1,029 $ 2,611 TDRs individually evaluated for impairment $ 40 $ 93 $ 133 $ 25 $ 136 $ 161 $ 35 $ 195 $ 230 Other loans individually evaluated for impairment 58 58 48 48 41 41 Loans collectively evaluated for impairment 1,714 563 2,277 1,590 555 2,145 1,506 561 2,067 Purchased impaired loans 274 274 275 275 273 273 December 31 $ 1,812 $ 930 $ 2,742 $ 1,663 $ 966 $ 2,629 $ 1,582 $ 1,029 $ 2,611 Loan Portfolio TDRs individually evaluated for impairment $ 361 $ 1,303 $ 1,664 $ 409 $ 1,442 $ 1,851 $ 409 $ 1,652 $ 2,061 Other loans individually evaluated for impairment 220 220 232 232 310 310 Loans collectively evaluated for impairment 160,021 75,477 235,498 151,641 69,722 221,363 146,720 68,102 214,822 Fair value option loans (a) 742 742 782 782 869 869 Purchased impaired loans 1,719 1,719 2,017 2,017 2,396 2,396 December 31 $ 160,602 $ 79,241 $ 239,843 $ 152,282 $ 73,963 $ 226,245 $ 147,439 $ 73,019 $ 220,458 Portfolio segment ALLL as a percentage of total ALLL 66 % 34 % 100 % 63 % 37 % 100 % 61 % 39 % 100 % Ratio of ALLL to total loans 1.13 % 1.17 % 1.14 % 1.09 % 1.31 % 1.16 % 1.07 % 1.41 % 1.18 % (a) Loans accounted for under the fair value option are not evaluated for impairment as these loans are accounted for at fair value. Accordingly there is no

Investment Securities - (Tables

Investment Securities - (Tables)	12 Months Ended
	Dec. 31, 2019
Investments, Debt and Equity Securities [Abstract]
Investment Securities Summary	Table 46 : Investment Securities Summary December 31, 2019 December 31, 2018 In millions Amortized Cost Unrealized Fair Value Amortized Unrealized Fair Gains Losses Gains Losses Securities Available for Sale U.S. Treasury and government agencies $ 16,150 $ 382 $ (16 ) $ 16,516 $ 18,104 $ 133 $ (137 ) $ 18,100 Residential mortgage-backed Agency 35,847 517 (43 ) 36,321 29,413 104 (524 ) 28,993 Non-agency 1,515 302 (3 ) 1,814 1,924 300 (13 ) 2,211 Commercial mortgage-backed Agency 3,094 42 (18 ) 3,118 2,630 13 (66 ) 2,577 Non-agency 3,352 29 (9 ) 3,372 2,689 5 (37 ) 2,657 Asset-backed 5,044 78 (8 ) 5,114 4,933 59 (20 ) 4,972 Other 2,788 121 (1 ) 2,908 3,821 96 (38 ) 3,879 Total securities available for sale $ 67,790 $ 1,471 $ (98 ) $ 69,163 $ 63,514 $ 710 $ (835 ) $ 63,389 Securities Held to Maturity U.S. Treasury and government agencies $ 776 $ 56 $ 832 $ 758 $ 28 $ (23 ) $ 763 Residential mortgage-backed Agency 14,419 270 (26 ) 14,663 15,740 32 (358 ) 15,414 Non-agency 133 7 140 152 2 154 Commercial mortgage-backed Agency 59 1 60 143 1 (1 ) 143 Non-agency 430 4 434 488 1 (1 ) 488 Asset-backed 52 52 182 1 183 Other 1,792 85 (14 ) 1,863 1,849 53 (28 ) 1,874 Total securities held to maturity $ 17,661 $ 423 $ (40 ) $ 18,044 $ 19,312 $ 118 $ (411 ) $ 19,019
Gross Unrealized Loss and Fair Value of Securities Available for Sale	Table 47 : Gross Unrealized Loss and Fair Value of Debt Securities Unrealized loss position less than 12 months Unrealized loss position 12 months or more Total In millions Unrealized Loss Fair Value Unrealized Loss Fair Value Unrealized Loss Fair Value December 31, 2019 Securities Available for Sale U.S. Treasury and government agencies $ (14 ) $ 2,451 $ (2 ) $ 607 $ (16 ) $ 3,058 Residential mortgage-backed Agency (6 ) 2,832 (37 ) 4,659 (43 ) 7,491 Non-agency (3 ) 102 (3 ) 102 Commercial mortgage-backed Agency (6 ) 852 (12 ) 953 (18 ) 1,805 Non-agency (4 ) 1,106 (5 ) 230 (9 ) 1,336 Asset-backed (3 ) 660 (5 ) 561 (8 ) 1,221 Other (1 ) 403 (1 ) 403 Total securities available for sale $ (33 ) $ 7,901 $ (65 ) $ 7,515 $ (98 ) $ 15,416 Securities Held to Maturity Residential mortgage-backed - Agency (26 ) 2,960 (26 ) 2,960 Other (1 ) 22 (13 ) 105 (14 ) 127 Total securities held to maturity $ (1 ) $ 22 $ (39 ) $ 3,065 $ (40 ) $ 3,087 December 31, 2018 Securities Available for Sale U.S. Treasury and government agencies $ (21 ) $ 4,125 $ (116 ) $ 5,423 $ (137 ) $ 9,548 Residential mortgage-backed Agency (57 ) 4,823 (467 ) 13,830 (524 ) 18,653 Non-agency (1 ) 74 (12 ) 310 (13 ) 384 Commercial mortgage-backed Agency (1 ) 65 (65 ) 1,516 (66 ) 1,581 Non-agency (23 ) 1,809 (14 ) 498 (37 ) 2,307 Asset-backed (11 ) 2,149 (9 ) 1,032 (20 ) 3,181 Other (12 ) 868 (26 ) 1,293 (38 ) 2,161 Total securities available for sale $ (126 ) $ 13,913 $ (709 ) $ 23,902 $ (835 ) $ 37,815 Securities Held to Maturity U.S. Treasury and government agencies $ (23 ) $ 446 $ (23 ) $ 446 Residential mortgage-backed - Agency $ (58 ) $ 4,191 (300 ) 7,921 (358 ) 12,112 Commercial mortgage-backed Agency (1 ) 88 (1 ) 88 Non-agency (1 ) 152 (1 ) 152 Other (2 ) 75 (26 ) 123 (28 ) 198 Total securities held to maturity $ (62 ) $ 4,506 $ (349 ) $ 8,490 $ (411 ) $ 12,996
Gains (losses) on Sales Of Securities Available for Sale	Table 48 : Gains (Losses) on Sales of Securities Available for Sale Year ended December 31 In millions Gross Gains Gross Losses Net Gains Tax Expense 2019 $ 69 $ (21 ) $ 48 $ 10 2018 $ 57 $ (57 ) 2017 $ 38 $ (31 ) $ 7 $ 2
Contractual Maturity of Securities	Table 49 : Contractual Maturity of Securities December 31, 2019 1 Year or After 1 Year through 5 Years After 5 Years through 10 Years After 10 Years Total Dollars in millions Securities Available for Sale U.S. Treasury and government agencies $ 2,198 $ 10,189 $ 2,984 $ 779 $ 16,150 Residential mortgage-backed Agency 2 65 1,194 34,586 35,847 Non-agency 1,515 1,515 Commercial mortgage-backed Agency 8 565 490 2,031 3,094 Non-agency 75 350 2,927 3,352 Asset-backed 8 2,511 1,267 1,258 5,044 Other 337 1,314 486 651 2,788 Total securities available for sale at amortized cost $ 2,553 $ 14,719 $ 6,771 $ 43,747 $ 67,790 Fair value $ 2,573 $ 14,881 $ 6,924 $ 44,785 $ 69,163 Weighted-average yield, GAAP basis 2.94 % 2.28 % 2.66 % 3.19 % 2.93 % Securities Held to Maturity U.S. Treasury and government agencies $ 198 $ 300 $ 278 $ 776 Residential mortgage-backed Agency 55 516 13,848 14,419 Non-agency 133 133 Commercial mortgage-backed Agency 10 49 59 Non-agency 430 430 Asset-backed 6 19 27 52 Other $ 45 785 625 337 1,792 Total securities held to maturity at amortized cost $ 45 $ 1,054 $ 1,460 $ 15,102 $ 17,661 Fair value $ 45 $ 1,089 $ 1,543 $ 15,367 $ 18,044 Weighted-average yield, GAAP basis 3.75 % 3.59 % 3.53 % 3.32 % 3.35 %
Fair Value of Securities Pledged and Accepted as Collateral	Table 50 : Fair Value of Securities Pledged and Accepted as Collateral In millions December 31 December 31 Pledged to others $ 14,609 $ 7,597 Accepted from others: Permitted by contract or custom to sell or repledge (a) $ 2,349 $ 6,905 Permitted amount repledged to others $ 360 $ 923 (a) Includes $2.0 billion and $ 6.0 billion in fair value of securities accepted from others to collateralize short-term investments in resale agreements that were not repledged to others at December 31, 2019 and December 31, 2018 , respectively.

Fair Value (Tables)

Fair Value (Tables)	12 Months Ended
	Dec. 31, 2019
Fair Value [Abstract]
Fair Value Measurements - Recurring Basis Summary	Table 51 : Fair Value Measurements – Recurring Basis Summary December 31, 2019 December 31, 2018 In millions Level 1 Level 2 Level 3 Total Fair Value Level 1 Level 2 Level 3 Total Fair Value Assets Residential mortgage loans held for sale $ 817 $ 2 $ 819 $ 493 $ 2 $ 495 Commercial mortgage loans held for sale 182 64 246 309 87 396 Securities available for sale U.S. Treasury and government agencies $ 16,236 280 16,516 $ 17,753 347 18,100 Residential mortgage-backed Agency 36,321 36,321 28,993 28,993 Non-agency 73 1,741 1,814 83 2,128 2,211 Commercial mortgage-backed Agency 3,118 3,118 2,577 2,577 Non-agency 3,372 3,372 2,657 2,657 Asset-backed 4,874 240 5,114 4,698 274 4,972 Other 2,834 74 2,908 3,795 84 3,879 Total securities available for sale 16,236 50,872 2,055 69,163 17,753 43,150 2,486 63,389 Loans 442 300 742 510 272 782 Equity investments (a) 855 1,276 2,421 751 1,255 2,209 Residential mortgage servicing rights 995 995 1,257 1,257 Commercial mortgage servicing rights 649 649 726 726 Trading securities (b) 433 2,787 3,220 2,137 1,777 2 3,916 Financial derivatives (b) (c) 3,448 54 3,502 3 2,053 25 2,081 Other assets 339 131 470 291 157 45 493 Total assets (d) $ 17,863 $ 58,679 $ 5,395 $ 82,227 $ 20,935 $ 48,449 $ 6,157 $ 75,744 Liabilities Other borrowed funds $ 385 $ 126 $ 7 $ 518 $ 868 $ 132 $ 7 $ 1,007 Financial derivatives (c) (e) 1,819 200 2,019 1 2,021 268 2,290 Other liabilities 137 137 58 58 Total liabilities (f) $ 385 $ 1,945 $ 344 $ 2,674 $ 869 $ 2,153 $ 333 $ 3,355 (a) Certain investments that are measured at fair value using the NAV per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy. (b) Included in Other assets on the Consolidated Balance Sheet. (c) Amounts at December 31, 2019 and 2018 are presented gross and are not reduced by the impact of legally enforceable master netting agreements that allow us to net positive and negative positions and cash collateral held or placed with the same counterparty. See Note 13 Financial Derivatives for additional information related to derivative offsetting. (d) Total assets at fair value as a percentage of total consolidated assets was 20% at both December 31, 2019 and 2018. Level 3 assets as a percentage of total assets at fair value was 7% and 8% as of December 31, 2019 and 2018, respectively. Level 3 assets as a percentage of total consolidated assets was 1% and 2% as of December 31, 2019 and 2018, respectively. (e) Included in Other liabilities on the Consolidated Balance Sheet. (f) Total liabilities at fair value as a percentage of total consolidated liabilities was 1% at both December 31, 2019 and 2018. Level 3 liabilities as a percentage of total liabilities at fair value was 13% and 10% as of December 31, 2019 and 2018, respectively. Level 3 liabilities as a percentage of total consolidated liabilities was less than 1% at both December 31, 2019 and 2018.
Reconciliation of Level 3 Assets and Liabilities	Reconciliations of assets and liabilities measured at fair value on a recurring basis using Level 3 inputs for 2019 and 2018 Table 52 : Reconciliation of Level 3 Assets and Liabilities Year Ended December 31, 2019 Total realized / unrealized Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at December 31, 2019 (a) (b) Level 3 Instruments Only Fair Included in Included Purchases Sales Issuances Settlements Transfers Transfers Fair Value Dec. 31, 2019 Assets Residential mortgage loans $ 2 $ 5 $ (2 ) $ (2 ) $ 16 $ (17 ) (c) $ 2 Commercial mortgage 87 $ 1 (24 ) 64 $ 1 Securities available for sale Residential mortgage- 2,128 73 $ 15 (475 ) 1,741 Asset-backed 274 6 3 (43 ) 240 Other 84 1 (6 ) 9 (3 ) (11 ) 74 Total securities 2,486 80 12 9 (3 ) (529 ) 2,055 Loans 272 13 142 (42 ) (54 ) (31 ) (c) 300 7 Equity investments 1,255 262 374 (615 ) 1,276 57 Residential mortgage 1,257 (250 ) 114 $ 36 (162 ) 995 (235 ) Commercial mortgage 726 (87 ) 103 53 (146 ) 649 (87 ) Trading securities 2 (2 ) Financial derivatives 25 70 22 (63 ) 54 94 Other assets 45 (45 ) Total assets $ 6,157 $ 89 $ 12 $ 769 $ (662 ) $ 89 $ (1,027 ) $ 16 $ (48 ) $ 5,395 $ (163 ) Liabilities Other borrowed funds $ 7 $ 52 $ (52 ) $ 7 Financial derivatives 268 $ 101 $ 10 (179 ) 200 $ 112 Other liabilities 58 68 $ 16 2 81 (88 ) 137 49 Total liabilities $ 333 $ 169 $ 16 $ 12 $ 133 $ (319 ) $ 344 $ 161 Net gains (losses) $ (80 ) (d) $ (324 ) (e) Year Ended December 31, 2018 Total realized / unrealized Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at December 31, 2018 (a) (b) Level 3 Instruments Only Fair Value Dec. 31, 2017 Included in Included Purchases Sales Issuances Settlements Transfers Transfers Fair Value Dec. 31, 2018 Assets Residential mortgage loans $ 3 $ 4 $ (3 ) $ 14 $ (16 ) (c) $ 2 Commercial mortgage 107 $ (20 ) 87 $ 1 Securities available for sale Residential mortgage- 2,661 $ 53 $ (24 ) (562 ) 2,128 Asset-backed 332 5 (7 ) (56 ) 274 Other 87 5 6 7 (16 ) (5 ) 84 Total securities 3,080 63 (25 ) 7 (634 ) (5 ) 2,486 Loans 298 13 102 (25 ) (74 ) 10 (52 ) (c) 272 2 Equity investments 1,036 204 411 (396 ) 1,255 110 Residential mortgage 1,164 90 129 $ 44 (170 ) 1,257 83 Commercial mortgage 668 51 93 57 (143 ) 726 51 Trading securities 2 2 Financial derivatives 10 59 4 (48 ) 25 47 Other assets 107 (14 ) (48 ) 45 (14 ) Total assets $ 6,475 $ 466 $ (25 ) $ 750 $ (424 ) $ 101 $ (1,137 ) $ 24 $ (73 ) $ 6,157 $ 280 Liabilities Other borrowed funds $ 11 $ 64 $ (68 ) $ 7 Financial derivatives 487 $ (53 ) $ 12 (178 ) 268 $ (42 ) Other liabilities 33 15 $ 12 103 (105 ) 58 13 Total liabilities $ 531 $ (38 ) $ 12 $ 12 $ 167 $ (351 ) $ 333 $ (29 ) Net gains (losses) $ 504 (d) $ 309 (e) (a) Losses for assets are bracketed while losses for liabilities are not. (b) The amount of the total gains or losses for the period included in earnings that is attributable to the change in unrealized gains or losses related to those assets and liabilities held at the end of the reporting period. (c) Residential mortgage loan transfers out of Level 3 are primarily driven by residential mortgage loans transferring to OREO as well as reclassification of mortgage loans held for sale to held for investment. (d) Net gains (losses) realized and unrealized included in earnings related to Level 3 assets and liabilities included amortization and accretion. The amortization and accretion amounts were included in Interest income on the Consolidated Income Statement and the remaining net gains (losses) realized and unrealized were included in Noninterest income on the Consolidated Income Statement. (e) Net unrealized gains (losses) related to assets and liabilities held at the end of the reporting period were included in Noninterest income on the Consolidated Income Statement.
Fair Value Measurements - Recurring Quantitative Information	Quantitative information about the significant unobservable inputs within Level 3 recurring assets and liabilities follows. Table 53 : Fair Value Measurements – Recurring Quantitative Information December 31, 2019 Level 3 Instruments Only Dollars in millions Fair Value Valuation Techniques Unobservable Inputs Range (Weighted Average) Commercial mortgage loans held for sale $ 64 Discounted cash flow Spread over the benchmark curve (a) 530bps - 2,935bps (1,889bps) Residential mortgage-backed 1,741 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 36.2% (9.9%) Constant default rate 0.0% - 14.1% (4.3%) Loss severity 26.6% - 95.7% (51.9%) Spread over the benchmark curve (a) 188bps weighted-average Asset-backed securities 240 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 22.0% (7.5%) Constant default rate 1.0% - 7.2% (3.4%) Loss severity 30.0% - 100.0% (57.6%) Spread over the benchmark curve (a) 215bps weighted-average Loans 184 Consensus pricing (b) Cumulative default rate 3.6% - 100.0% (76.7%) Loss severity 0.0% - 100.0% (14.5%) Discount rate 5.0% - 8.0% (5.2%) 72 Discounted cash flow Loss severity 8.0% weighted-average Discount rate 4.8% weighted-average 44 Consensus pricing (b) Credit and Liquidity discount 0.0% - 99.0% (63.4%) Equity investments 1,276 Multiple of adjusted earnings Multiple of earnings 5.0x - 16.5x (8.5x) Residential mortgage servicing rights 995 Discounted cash flow Constant prepayment rate 0.0% - 53.8% (13.5%) Spread over the benchmark curve (a) 320bps - 1,435bps (769bps) Commercial mortgage servicing rights 649 Discounted cash flow Constant prepayment rate 3.5% - 18.1% (4.6%) Discount rate 5.6% - 8.1% (7.9%) Financial derivatives - Swaps related to (176 ) Discounted cash flow Estimated conversion factor of Visa Class B shares into Class A shares 162.3% weighted-average Estimated annual growth rate of Visa Class A share price 16.0% Estimated length of litigation resolution date Q1 2021 Insignificant Level 3 assets, net of (38 ) Total Level 3 assets, net of liabilities (d) $ 5,051 December 31, 2018 Level 3 Instruments Only Dollars in millions Fair Value Valuation Techniques Unobservable Inputs Range (Weighted Average) Commercial mortgage loans held for sale $ 87 Discounted cash flow Spread over the benchmark curve (a) 535bps - 1,900bps (1,217bps) Residential mortgage-backed 2,128 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 33.0% (11.8%) Constant default rate 0.0% - 18.8% (5.1%) Loss severity 10.0% - 100.0% (50.8%) Spread over the benchmark curve (a) 216bps weighted-average Asset-backed securities 274 Priced by a third-party vendor using a discounted cash flow pricing model Constant prepayment rate 1.0% - 19.0% (8.5%) Constant default rate 1.0% - 18.5% (4.0%) Loss severity 15.0% - 100.0% (63.8%) Spread over the benchmark curve (a) 198bps weighted-average Loans 129 Consensus pricing (b) Cumulative default rate 11.0% - 100.0% (81.8%) Loss severity 0.0% - 100.0% (17.2%) Discount rate 5.5% - 8.3% (5.8%) 90 Discounted cash flow Loss severity 8.0% weighted-average Discount rate 5.8% weighted-average 53 Consensus pricing (b) Credit and Liquidity discount 0.0% - 99.0% (61.3%) Equity investments 1,255 Multiple of adjusted earnings Multiple of earnings 4.5x - 16.0x (8.4x) Residential mortgage servicing rights 1,257 Discounted cash flow Constant prepayment rate 0.0% - 54.5% (8.7%) Spread over the benchmark curve (a) 492bps - 1,455bps (806bps) Commercial mortgage servicing rights 726 Discounted cash flow Constant prepayment rate 4.6% - 14.7% (5.7%) Discount rate 6.9% - 8.5% (8.4%) Financial derivatives - Swaps related to (210 ) Discounted cash flow Estimated conversion factor of Visa Class B shares into Class A shares 163.0% weighted-average Estimated annual growth rate of Visa Class A share price 16.0% Estimated length of litigation resolution date Q4 2020 Insignificant Level 3 assets, net of 35 Total Level 3 assets, net of liabilities (d) $ 5,824 (a) The assumed yield spread over the benchmark curve for each instrument is generally intended to incorporate non-interest-rate risks, such as credit and liquidity risks. (b) Consensus pricing refers to fair value estimates that are generally internally developed using information such as dealer quotes or other third-party provided valuations or comparable asset prices. (c) Represents the aggregate amount of Level 3 assets and liabilities measured at fair value on a recurring basis that are individually and in the aggregate insignificant. The amount includes certain financial derivative assets and liabilities, trading securities, other securities, residential mortgage loans held for sale, other assets, other borrowed funds and other liabilities. (d) Consisted of total Level 3 assets of $ 5.4 billion and total Level 3 liabilities of $.3 billion as of December 31, 2019 and $6.1 billion and $.3 billion as of December 31, 2018 , respectively.
Fair Value Measurements - Nonrecurring	Table 54 : Fair Value Measurements – Nonrecurring (a) (b) (c) Year ended December 31 In millions Fair Value Gains (Losses) 2019 2018 2019 2018 2017 Assets Nonaccrual loans $ 136 $ 128 $ (76 ) $ (28 ) $ (8 ) OREO and foreclosed assets 57 59 (5 ) (7 ) (10 ) Long-lived assets 5 11 (3 ) (4 ) (168 ) Total assets $ 198 $ 198 $ (84 ) $ (39 ) $ (186 ) (a) All Level 3 for the periods presented. (b) Valuation techniques applied were fair value of property or collateral. (c) Unobservable inputs used were appraised value/sales price, broker opinions or projected income/required improvement costs. Additional quantitative information was not meaningful for the periods presented.
Fair Value Option - Fair Value and Principal Balances	Table 55 : Fair Value Option – Fair Value and Principal Balances December 31, 2019 December 31, 2018 In millions Fair Value Aggregate Unpaid Principal Balance Difference Fair Value Aggregate Unpaid Principal Balance Difference Assets Residential mortgage loans held for sale Performing loans $ 813 $ 792 $ 21 $ 489 $ 472 $ 17 Accruing loans 90 days or more past due 2 2 2 2 Nonaccrual loans 4 4 4 4 Total $ 819 $ 798 $ 21 $ 495 $ 478 $ 17 Commercial mortgage loans held for sale (a) Performing loans $ 245 $ 263 $ (18 ) $ 396 $ 411 $ (15 ) Nonaccrual loans 1 2 (1 ) Total $ 246 $ 265 $ (19 ) $ 396 $ 411 $ (15 ) Residential mortgage loans Performing loans $ 291 $ 304 $ (13 ) $ 279 $ 298 $ (19 ) Accruing loans 90 days or more past due 285 296 (11 ) 321 329 (8 ) Nonaccrual loans 166 265 (99 ) 182 292 (110 ) Total $ 742 $ 865 $ (123 ) $ 782 $ 919 $ (137 ) Other assets $ 132 $ 125 $ 7 $ 156 $ 176 $ (20 ) Liabilities Other borrowed funds $ 63 $ 64 $ (1 ) $ 64 $ 65 $ (1 ) (a) There were no accruing loans 90 days or more past due within this category at December 31, 2019 or December 31, 2018 .
Fair Value Option - Changes in Fair Value	Table 56 : Fair Value Option – Changes in Fair Value (a) Year ended December 31 In millions Gains (Losses) 2019 2018 2017 Assets Residential mortgage loans held for sale $ 84 $ 38 $ 121 Commercial mortgage loans held for sale $ 61 $ 67 $ 87 Residential mortgage loans $ 23 $ 24 $ 27 Other assets $ 40 $ (40 ) $ 60 (a) The impact on earnings of offsetting hedged items or hedging instruments is not reflected in these amounts.
Additional Fair Value Information Related to Other Financial Instruments	Table 57 : Additional Fair Value Information Related to Other Financial Instruments In millions Carrying Amount Fair Value Total Level 1 Level 2 Level 3 December 31, 2019 Assets Cash and due from banks $ 5,061 $ 5,061 $ 5,061 Interest-earning deposits with banks 23,413 23,413 $ 23,413 Securities held to maturity 17,661 18,044 832 17,039 $ 173 Net loans (excludes leases) 229,205 232,670 232,670 Other assets 5,700 5,700 5,692 8 Total assets $ 281,040 $ 284,888 $ 5,893 $ 46,144 $ 232,851 Liabilities Time deposits $ 21,663 $ 21,425 $ 21,425 Borrowed funds 59,745 60,399 58,622 $ 1,777 Unfunded loan commitments and letters of credit 318 318 318 Other liabilities 506 506 506 Total liabilities $ 82,232 $ 82,648 $ 80,553 $ 2,095 December 31, 2018 Assets Cash and due from banks $ 5,608 $ 5,608 $ 5,608 Interest-earning deposits with banks 10,893 10,893 $ 10,893 Securities held to maturity 19,312 19,019 763 18,112 $ 144 Net loans (excludes leases) 215,525 216,492 216,492 Other assets 11,065 11,065 11,060 5 Total assets $ 262,403 $ 263,077 $ 6,371 $ 40,065 $ 216,641 Liabilities Time deposits $ 18,507 $ 18,246 $ 18,246 Borrowed funds 56,412 56,657 54,872 $ 1,785 Unfunded loan commitments and letters of credit 285 285 285 Other liabilities 393 393 393 Total liabilities $ 75,597 $ 75,581 $ 73,511 $ 2,070

Goodwill and Mortgage Servici_2

Goodwill and Mortgage Servicing Rights (Tables)	12 Months Ended
	Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill by Business Segment	Allocations of Goodwill by business segment during 2019 , 2018 and 2017 follow: Table 58 : Goodwill by Business Segment (a) In millions Retail Banking Corporate & Institutional Banking Asset Management Group Total December 31, 2019 (b) $ 5,795 $ 3,374 $ 64 $ 9,233 December 31, 2018 (b) $ 5,795 $ 3,359 $ 64 $ 9,218 December 31, 2017 $ 5,795 $ 3,314 $ 64 $ 9,173 (a) The BlackRock business segment did not have any allocated goodwill during 2019 , 2018 and 2017 . (b) Corporate & Institutional Banking's goodwill balances include the impacts of $15 million at December 31, 2019 and $45 million at December 31, 2018 resulting from business acquisitions.
Commercial Mortgage Servicing Rights	Table 59 : Commercial Mortgage Servicing Rights In millions 2019 2018 2017 January 1 $ 726 $ 668 $ 576 Additions: From loans sold with servicing retained 53 57 88 Purchases 103 93 69 Changes in fair value due to: Time and payoffs (a) (146 ) (143 ) (111 ) Other (b) (87 ) 51 46 December 31 $ 649 $ 726 $ 668 Related unpaid principal balance at December 31 $ 216,992 $ 180,496 $ 162,182 Servicing advances at December 31 $ 157 $ 220 $ 217 (a) Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period. (b) Represents MSR value changes resulting primarily from market-driven changes in interest rates.
Mortgage Servicing Rights	Changes in the residential MSRs follow: Table 60 : Residential Mortgage Servicing Rights In millions 2019 2018 2017 January 1 $ 1,257 $ 1,164 $ 1,182 Additions: From loans sold with servicing retained 36 44 55 Purchases 114 129 185 Changes in fair value due to: Time and payoffs (a) (162 ) (170 ) (175 ) Other (b) (250 ) 90 (83 ) December 31 $ 995 $ 1,257 $ 1,164 Unpaid principal balance of loans serviced for others at December 31 $ 120,464 $ 125,388 $ 126,769 Servicing advances at December 31 $ 111 $ 156 $ 201 (a) Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period. (b) Represents MSR value changes resulting from market-driven changes in interest rates.
Commercial Mortgage Loan Servicing Assets - Key Valuation Assumptions	The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions: Table 61 : Commercial Mortgage Servicing Rights – Key Valuation Assumptions Dollars in millions December 31 December 31 Fair value $ 649 $ 726 Weighted-average life (years) 4.1 4.1 Weighted-average constant prepayment rate 4.56 % 5.65 % Decline in fair value from 10% adverse change $ 9 $ 10 Decline in fair value from 20% adverse change $ 17 $ 19 Effective discount rate 7.91 % 8.39 % Decline in fair value from 10% adverse change $ 17 $ 19 Decline in fair value from 20% adverse change $ 34 $ 39
Residential Mortgage Loan Servicing Assets - Key Valuation Assumptions	Table 62 : Residential Mortgage Servicing Rights – Key Valuation Assumptions Dollars in millions December 31 December 31 Fair value $ 995 $ 1,257 Weighted-average life (years) 5.2 6.9 Weighted-average constant prepayment rate 13.51 % 8.69 % Decline in fair value from 10% adverse change $ 46 $ 41 Decline in fair value from 20% adverse change $ 89 $ 79 Weighted-average option adjusted spread 769 bps 806 bps Decline in fair value from 10% adverse change $ 27 $ 37 Decline in fair value from 20% adverse change $ 52 $ 73

Premises, Equipment and Lease_2

Premises, Equipment and Leasehold Improvements (Tables)	12 Months Ended
	Dec. 31, 2019
Property, Plant and Equipment [Abstract]
Premises, Equipment and Leasehold Improvements	Premises, equipment and leasehold improvements, stated at cost less accumulated depreciation and amortization, were as follows: Table 63 : Premises, Equipment and Leasehold Improvements In millions December 31 December 31 Premises, equipment and leasehold improvements $ 14,681 $ 11,864 Accumulated depreciation and amortization (6,953 ) (6,137 ) Net book value $ 7,728 $ 5,727
Depreciation And Amortization Expense	Table 64 : Depreciation and Amortization Expense Year ended December 31 In millions 2019 2018 2017 Depreciation $ 778 $ 754 $ 743 Amortization 109 78 56 Total depreciation and amortization $ 887 $ 832 $ 799

Time Deposits (Tables)

Time Deposits (Tables)	12 Months Ended
	Dec. 31, 2019
Banking and Thrift [Abstract]
Schedule of Time Deposit Maturities	Total time deposits of $21.7 billion at December 31, 2019 have future contractual maturities as follows: Table 65 : Time Deposits In billions 2020 $ 18.6 2021 $ 1.6 2022 $ .6 2023 $ .4 2024 $ .2 2025 and thereafter $ .3

Borrowed Funds (Tables)

Borrowed Funds (Tables)	12 Months Ended
	Dec. 31, 2019
Debt Disclosure [Abstract]
Total borrowed funds	The following shows the carrying value of total borrowed funds of $ 60.3 billion at December 31, 2019 (including adjustments related to purchase accounting, accounting hedges and unamortized original issuance discounts) by remaining contractual maturity: Table 66 : Borrowed Funds In billions 2020 $ 27.1 2021 $ 8.5 2022 $ 8.0 2023 $ 2.3 2024 $ 3.0 2025 and thereafter $ 11.4
Contractual Rates and Maturity Dates of Borrowings	The following table presents the contractual rates and maturity dates of our FHLB borrowings, senior debt and subordinated debt as of December 31, 2019 and the carrying values as of December 31, 2019 and 2018 . Table 67 : FHLB Borrowings, Senior Debt and Subordinated Debt Stated Rate Maturity Carrying Value Dollars in millions 2019 2019 2019 2018 Parent Company Senior debt 2.20%-5.13% 2020-2029 $ 8,843 $ 5,063 Subordinated debt 3.90% 2024 777 1,447 Junior subordinated debt 2.48% 2028 205 205 Subtotal 9,825 6,715 Bank FHLB (a) zero-6.35% 2020-2030 16,341 21,501 Senior debt 1.38%-3.50% 2020-2043 20,167 19,955 Subordinated debt 2.70%-4.20% 2022-2029 5,152 4,243 Subtotal 41,660 45,699 Total $ 51,485 $ 52,414 (a) FHLB borrowings are generally collateralized by residential mortgage loans, other mortgage-related loans and investment securities.

Employee Benefit Plans (Tables)

Employee Benefit Plans (Tables)	12 Months Ended
	Dec. 31, 2019
Employee Benefit Plans [Abstract]
Reconciliation of Changes in Projected Benefit Obligation and Change in Plan Assets	Table 68 : Reconciliation of Changes in Projected Benefit Obligation and Change in Plan Assets Qualified Pension Nonqualified Pension Postretirement Benefits In millions 2019 2018 2019 2018 2019 2018 Accumulated benefit obligation at December 31 $ 4,740 $ 4,315 $ 259 $ 253 Projected benefit obligation at January 1 $ 4,355 $ 4,789 $ 258 $ 286 $ 322 $ 355 Service cost 115 116 3 3 4 5 Interest cost 186 171 10 9 13 12 Amendments 21 Actuarial (gains)/losses and changes in assumptions 498 (424 ) 25 (16 ) 18 (28 ) Participant contributions 3 3 Federal Medicare subsidy on benefits paid 1 Benefits paid (288 ) (297 ) (31 ) (24 ) (27 ) (26 ) Projected benefit obligation at December 31 $ 4,887 $ 4,355 $ 265 $ 258 $ 333 $ 322 Fair value of plan assets at January 1 $ 4,963 $ 5,253 $ 232 $ 230 Actual return on plan assets 979 (193 ) 15 3 Employer contribution 200 $ 31 $ 24 24 21 Participant contributions 3 3 Federal Medicare subsidy on benefits paid 1 Benefits paid (288 ) (297 ) (31 ) (24 ) (27 ) (26 ) Fair value of plan assets at December 31 $ 5,654 $ 4,963 $ — $ — $ 247 $ 232 Funded status $ 767 $ 608 $ (265 ) $ (258 ) $ (86 ) $ (90 ) Amounts recognized on the consolidated balance sheet Noncurrent asset $ 767 $ 608 Current liability $ (26 ) $ (26 ) $ (2 ) $ (2 ) Noncurrent liability (239 ) (232 ) (84 ) (88 ) Net amount recognized on the consolidated balance sheet $ 767 $ 608 $ (265 ) $ (258 ) $ (86 ) $ (90 ) Amounts recognized in AOCI consist of: Prior service cost (credit) $ 29 $ 12 $ 2 $ 1 Net actuarial loss (gain) 411 608 $ 78 $ 57 1 (7 ) Amount of loss (gain) recognized in AOCI $ 440 $ 620 $ 78 $ 57 $ 3 $ (6 )
Asset Strategy Allocations	Table 69 : Asset Strategy Allocations Target Allocation Range Percentage of Plan Assets by Strategy at December 31 2019 2018 Asset Category Domestic Equity 20 – 40% 27 % 27 % International Equity 10 – 25% 17 % 22 % Private Equity 0 – 15% 10 % 11 % Total Equity 40 – 70% 54 % 60 % Domestic Fixed Income 10 – 40% 23 % 18 % High Yield Fixed Income 0 – 25% 8 % 9 % Total Fixed Income 10 – 65% 31 % 27 % Real estate 0 – 10% 5 % 5 % Other 0 – 15% 10 % 8 % Total 100 % 100 % 100 %
Pension Plan Assets - Fair Value Hierarchy	The following table sets forth by level, within the fair value hierarchy, the Plan’s assets at fair value as of December 31, 2019 and 2018 . Table 70 : Pension Plan Assets - Fair Value Hierarchy December 31, 2019 December 31, 2018 In millions Level 1 Level 2 Level 3 Total Fair Value Level 1 Level 2 Level 3 Total Fair Value Interest bearing cash $ 1 $ 1 $ 7 $ 2 $ 9 Money market funds $ 456 456 149 149 U.S. government and agency securities 582 135 $ 1 718 512 130 642 Corporate debt 660 3 663 580 $ 6 586 Common stock 620 1 4 625 623 6 629 Mutual funds 253 253 236 236 Other 126 126 4 42 4 50 Investments measured at net asset value (a) 2,812 2,662 Total $ 1,658 $ 1,176 $ 8 $ 5,654 $ 1,295 $ 996 $ 10 $ 4,963 (a) Certain investments that are measured at fair value using the NAV per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
Estimated Cash Flows	The following table provides information regarding our estimated future cash flows related to our various plans. Table 71 : Estimated Cash Flows Pension Plans Postretirement Benefits In millions Qualified Pension Nonqualified Pension Gross PNC Benefit Payments Estimated 2020 employer contributions $ 26 $ 28 Estimated future benefit payments 2020 $ 300 $ 26 $ 28 2021 $ 315 $ 26 $ 27 2022 $ 329 $ 23 $ 26 2023 $ 327 $ 23 $ 25 2024 $ 316 $ 21 $ 25 2025-2029 $ 1,557 $ 92 $ 111
Components of Net Periodic Benefit Cost	The components of net periodic benefit cost/(income) and other amounts recognized in Other comprehensive income (OCI) were as follows. Table 72 : Components of Net Periodic Benefit Cost (a) Qualified Pension Plan Nonqualified Pension Plan Postretirement Benefits Year ended December 31 – in millions 2019 (b) 2018 2017 2019 2018 2017 2019 2018 2017 Net periodic cost consists of: Service cost $ 115 $ 116 $ 160 $ 3 $ 3 $ 3 $ 4 $ 5 $ 5 Interest cost 186 171 179 10 9 10 13 12 14 Expected return on plan assets (288 ) (306 ) (285 ) (5 ) (6 ) (5 ) Amortization of prior service cost/(credit) 4 1 (3 ) (1 ) Amortization of actuarial (gain)/loss 4 43 4 5 4 Net periodic cost (benefit) 21 (18 ) 94 17 17 17 12 11 13 Other changes in plan assets and benefit obligations recognized in OCI: Current year prior service cost/(credit) 21 17 2 Amortization of prior service (cost)/credit (4 ) (1 ) 3 1 Current year actuarial loss/(gain) (193 ) 75 (264 ) 25 (16 ) 7 9 (25 ) (22 ) Amortization of actuarial gain/(loss) (4 ) (43 ) (4 ) (5 ) (4 ) Total recognized in OCI (180 ) 74 (287 ) 21 (21 ) 3 9 (25 ) (19 ) Total amounts recognized in net periodic cost and OCI $ (159 ) $ 56 $ (193 ) $ 38 $ (4 ) $ 20 $ 21 $ (14 ) $ (6 ) (a) The service cost component is included in Personnel expense on the Consolidated Income Statement. All other components are included in Other noninterest expense on the Consolidated Income Statement. (b) Includes the effects of the qualified pension plan remeasurement as of January 31, 2019 as a result of a plan amendment.
Net Periodic Costs - Assumptions	The weighted-average assumptions used (as of the beginning of each year) to determine the net periodic costs shown in Table 72 were as follows. Table 73 : Net Periodic Costs - Assumptions Net Periodic Cost Determination As of January 1 2019 2018 2017 Discount rate Qualified pension (a) 4.30 % 3.60 % 4.00 % Nonqualified pension 4.15 % 3.45 % 3.80 % Postretirement benefits 4.20 % 3.55 % 3.90 % Rate of compensation increase (average) 3.50 % 3.50 % 3.50 % Assumed health care cost trend rate Initial trend 6.50 % 6.75 % 7.00 % Ultimate trend 5.00 % 5.00 % 5.00 % Year ultimate trend reached 2025 2025 2025 Expected long-term return on plan assets 5.75 % 6.00 % 6.38 % (a) The 2019 qualified pension discount rate was 4.15% at the time of remeasurement on January 31, 2019 as a result of a plan amendment.
Other Pension Assumptions	The weighted-average assumptions used (as of the end of each year) to determine year end obligations for pension and postretirement benefits were as follows. Table 74 : Other Pension Assumptions Year ended December 31 2019 2018 Discount rate Qualified pension 3.30 % 4.30 % Nonqualified pension 3.05 % 4.15 % Postretirement benefits 3.20 % 4.20 % Rate of compensation increase (average) 4.25 % 3.50 % Assumed health care cost trend rate Initial trend 6.25 % 6.50 % Ultimate trend 5.00 % 5.00 % Year ultimate trend reached 2025 2025

Stock Based Compensation Plans

Stock Based Compensation Plans (Tables)	12 Months Ended
	Dec. 31, 2019
Share-based Payment Arrangement, Noncash Expense [Abstract]
Nonvested Incentive/Performance Unit Awards and Restricted Share/Restricted Share Unit Awards - Rollforward	Table 75 : Nonvested Incentive/Performance Unit Awards and Restricted Share/Restricted Share Unit Awards Rollforward Shares in thousands Nonvested Incentive/Performance Units Shares Weighted-Average Grant Date Fair Value Nonvested Restricted Share/Restricted Share Units Weighted-Average Grant Date Fair Value December 31, 2018 1,134 $ 104.02 3,104 $ 115.57 Granted (a) 207 $ 115.36 1,560 $ 117.82 Vested/Released (a) (494 ) $ 88.29 (1,278 ) $ 84.37 Forfeitures (3 ) $ 105.43 (81 ) $ 132.03 December 31, 2019 844 $ 116.00 3,305 $ 128.29 (a) Includes adjustments for achieving specific performance goals for Incentive/Performance Unit Share Awards granted in prior periods.

Financial Derivatives (Tables)

Financial Derivatives (Tables)	12 Months Ended
	Dec. 31, 2019
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Total Gross Derivatives	The following table presents the notional amounts and gross fair values of all derivative assets and liabilities held by us. Table 76 : Total Gross Derivatives (a) December 31, 2019 December 31, 2018 In millions Notional /Contract Amount Asset Fair Value (b) Liability Fair Value (c) Notional /Contract Amount Asset Fair Value (b) Liability Fair Value (c) Derivatives used for hedging Interest rate contracts (d): Fair value hedges $ 30,663 $ 30,919 $ 7 Cash flow hedges 23,642 $ 6 17,337 1 Foreign exchange contracts: Net investment hedges 1,102 $ 6 1,012 $ 10 Total derivatives designated for hedging $ 55,407 $ 6 $ 6 $ 49,268 $ 8 $ 10 Derivatives not used for hedging Derivatives used for mortgage banking activities (e): Interest rate contracts: Swaps $ 52,007 $ 1 $ 43,084 $ 3 Futures (f) 3,487 10,658 Mortgage-backed commitments 7,738 60 $ 44 5,771 $ 47 39 Other 3,134 32 23 6,509 10 3 Total interest rate contracts 66,366 93 67 66,022 57 45 Derivatives used for customer-related activities: Interest rate contracts: Swaps 249,075 2,769 1,187 218,496 1,352 1,432 Futures (f) 703 914 Mortgage-backed commitments 3,721 2 6 2,246 7 10 Other 21,379 113 33 20,109 77 33 Total interest rate contracts 274,878 2,884 1,226 241,765 1,436 1,475 Commodity contracts: Swaps 5,204 234 229 4,813 244 238 Other 4,203 72 72 1,418 67 67 Total commodity contracts 9,407 306 301 6,231 311 305 Foreign exchange contracts and other 27,120 204 162 23,253 194 192 Total foreign exchange contracts and other 311,405 3,394 1,689 271,249 1,941 1,972 Derivatives used for other risk management activities: Foreign exchange contracts and other 10,201 9 257 7,908 75 263 Total derivatives not designated for hedging $ 387,972 $ 3,496 $ 2,013 $ 345,179 $ 2,073 $ 2,280 Total gross derivatives $ 443,379 $ 3,502 $ 2,019 $ 394,447 $ 2,081 $ 2,290 Less: Impact of legally enforceable master netting agreements 690 690 688 688 Less: Cash collateral received/paid 616 790 341 539 Total derivatives $ 2,196 $ 539 $ 1,052 $ 1,063 (a) Centrally cleared derivatives are settled in cash daily and result in no derivative asset or derivative liability being recognized on our Consolidated Balance Sheet. (b) Included in Other assets on our Consolidated Balance Sheet. (c) Included in Other liabilities on our Consolidated Balance Sheet. (d) Represents primarily swaps. (e) Includes both residential and commercial mortgage banking activities. (f) Futures contracts settle in cash daily and, therefore, no derivative asset or derivative liability is recognized on our Consolidated Balance Sheet.
Schedule of Gains (losses) Recognized on Fair Value and Cash Flow Hedges in Consolidated Income Statement	Further detail regarding gains (losses) related to our fair value and cash flow hedge derivatives is presented in the following table: Table 77 : Gains (Losses) Recognized on Fair Value and Cash Flow Hedges in the Consolidated Income Statement (a) (b) Location and Amount of Gains (Losses) Recognized in Income Interest Income Interest Expense Noninterest Income In millions Loans Investment Securities Borrowed Funds Other Year ended December 31, 2019 Total amounts on the Consolidated Income Statement $ 10,525 $ 2,426 $ 1,811 $ 1,473 Gains (losses) on fair value hedges recognized on: Hedged items (c) $ 187 $ (808 ) Derivatives $ (178 ) $ 659 Amounts related to interest settlements on derivatives $ 13 $ 79 Gains (losses) on cash flow hedges (d): Amount of derivative gains (losses) reclassified from AOCI $ 9 $ 9 $ 19 Year ended December 31, 2018 Total amounts on the Consolidated Income Statement $ 9,580 $ 2,261 $ 1,632 $ 1,205 Gains (losses) on fair value hedges recognized on: Hedged items (c) $ (53 ) $ 151 Derivatives $ 60 $ (262 ) Amounts related to interest settlements on derivatives $ 3 $ 80 Gains (losses) on cash flow hedges (d): Amount of derivative gains (losses) reclassified from AOCI $ 41 $ 11 $ 8 Year ended December 31, 2017 Total amounts on the Consolidated Income Statement $ 8,238 $ 1,998 $ 1,083 $ 1,077 Gains (losses) on fair value hedges recognized on (e): Hedged items (c) $ (50 ) $ 268 Derivatives $ 48 $ (284 ) Amounts related to interest settlements on derivatives $ (41 ) $ 234 Gains (losses) on cash flow hedges (d): Amount of derivative gains (losses) reclassified from AOCI $ 159 $ 21 $ 17 (a) For all periods presented, there were no components of derivative gains or losses excluded from the assessment of hedge effectiveness for any of the fair value or cash flow hedge strategies. (b) All cash flow and fair value hedge derivatives were interest rate contracts for the periods presented. (c) Includes an insignificant amount of fair value hedge adjustments related to discontinued hedge relationships. (d) For all periods presented, there were no gains or losses from cash flow hedge derivatives reclassified to income because it became probable that the original forecasted transaction would not occur. (e) The difference between the gains (losses) recognized in income on derivatives and their related hedged items represents the ineffective portion of the change in value of our fair value hedged derivatives.
Schedule of Hedged Items - Fair Value Hedges	Further detail regarding gains (losses) on derivatives and related cash flows is presented in the following table: Table 78 : Hedged Items - Fair Value Hedges December 31, 2019 December 31, 2018 In millions Carrying Value of the Hedged Items Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a) Carrying Value of the Hedged Items Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a) Investment securities - Available for Sale (b) $ 5,666 $ 59 $ 6,216 $ (103 ) Borrowed funds $ 28,616 $ 548 $ 27,121 $ (260 ) (a) Includes $(.3) billion and $(.5) billion of fair value hedge adjustments primarily related to discontinued borrowed funds hedge relationships at December 31, 2019 and 2018, respectively. (b) Carrying value shown represents amortized cost.
Gains (Losses) on Derivatives Not Designated as Hedging Instruments under GAAP	Further detail regarding the gains (losses) on derivatives not designated in hedging relationships is presented in the following table: Table 79 : Gains (Losses) on Derivatives Not Designated for Hedging Year ended December 31 In millions 2019 2018 2017 Derivatives used for mortgage banking activities: Interest rate contracts (a) $ 405 $ (56 ) $ 75 Derivatives used for customer-related activities: Interest rate contracts 125 99 95 Foreign exchange contracts and other (b) 114 104 146 Gains (losses) from customer-related activities (c) 239 203 241 Derivatives used for other risk management activities: Foreign exchange contracts and other (c) (137 ) 268 (525 ) Total gains (losses) from derivatives not designated as hedging instruments $ 507 $ 415 $ (209 ) (a) Included in Residential mortgage, Corporate services and Other noninterest income on our Consolidated Income Statement. (b) Includes an insignificant amount of gains (losses) on commodity contracts for all periods presented. (c) Included in Other noninterest income on our Consolidated Income Statement.
Derivative Assets And Liabilities Offsetting	Table 80 : Derivative Assets and Liabilities Offsetting In millions Gross Fair Value Amounts Offset on the Consolidated Balance Sheet Net Fair Value Securities Collateral Held /Pledged Under Master Netting Agreements Net Amounts Fair Value Offset Amount Cash Collateral December 31, 2019 Derivative assets Interest rate contracts: Over-the-counter cleared $ 14 $ 14 $ 14 Over-the-counter 2,969 $ 365 $ 593 2,011 $ 215 1,796 Commodity contracts 306 198 18 90 90 Foreign exchange and other contracts 213 127 5 81 81 Total derivative assets $ 3,502 $ 690 $ 616 $ 2,196 (a) $ 215 $ 1,981 Derivative liabilities Interest rate contracts: Over-the-counter cleared $ 14 $ 14 $ 14 Over-the-counter 1,279 $ 475 $ 692 112 112 Commodity contracts 301 152 17 132 132 Foreign exchange and other contracts 425 63 81 281 281 Total derivative liabilities $ 2,019 $ 690 $ 790 $ 539 (b) $ 539 December 31, 2018 Derivative assets Interest rate contracts: Over-the-counter cleared $ 29 $ 29 $ 29 Over-the-counter 1,472 $ 450 $ 117 905 $ 25 880 Commodity contracts 311 76 210 25 25 Foreign exchange and other contracts 269 162 14 93 93 Total derivative assets $ 2,081 $ 688 $ 341 $ 1,052 (a) $ 25 $ 1,027 Derivative liabilities Interest rate contracts: Over-the-counter cleared $ 24 $ 24 $ 24 Over-the-counter 1,496 $ 557 $ 489 450 $ 11 439 Commodity contracts 305 56 17 232 232 Foreign exchange and other contracts 465 75 33 357 357 Total derivative liabilities $ 2,290 $ 688 $ 539 $ 1,063 (b) $ 11 $ 1,052 (a) Represents the net amount of derivative assets included in Other assets on our Consolidated Balance Sheet. (b) Represents the net amount of derivative liabilities included in Other liabilities on our Consolidated Balance Sheet.

Earnings per Share (Tables)

Earnings per Share (Tables)	12 Months Ended
	Dec. 31, 2019
Earnings Per Share [Abstract]
Basic and Diluted Earnings per Common Share	Table 81 : Basic and Diluted Earnings Per Common Share In millions, except per share data 2019 2018 2017 Basic Net income $ 5,418 $ 5,346 $ 5,388 Less: Net income attributable to noncontrolling interests 49 45 50 Preferred stock dividends 236 236 236 Preferred stock discount accretion and redemptions 4 4 26 Net income attributable to common shareholders 5,129 5,061 5,076 Less: Dividends and undistributed earnings allocated to participating securities 21 21 23 Net income attributable to basic common shareholders $ 5,108 $ 5,040 $ 5,053 Basic weighted-average common shares outstanding 447 467 481 Basic earnings per common share (a) $ 11.43 $ 10.79 $ 10.49 Diluted Net income attributable to basic common shareholders $ 5,108 $ 5,040 $ 5,053 Less: Impact of BlackRock earnings per share dilution 10 9 16 Net income attributable to diluted common shareholders $ 5,098 $ 5,031 $ 5,037 Basic weighted-average common shares outstanding 447 467 481 Dilutive potential common shares 1 3 5 Diluted weighted-average common shares outstanding 448 470 486 Diluted earnings per common share (a) $ 11.39 $ 10.71 $ 10.36 (a) Basic and diluted earnings per share under the two-class method are determined on net income reported on the income statement less earnings allocated to nonvested restricted shares and restricted share units with nonforfeitable dividends and dividend rights (participating securities).

Equity (Tables)

Equity (Tables)	12 Months Ended
	Dec. 31, 2019
Equity [Abstract]
Preferred Stock - Authorized, Issued and Outstanding	The following table provides the number of preferred shares issued and outstanding, the liquidation value per share and the number of authorized preferred shares Table 82 : Preferred Stock – Authorized, Issued and Outstanding Preferred Shares December 31 Shares in thousands Liquidation value per share 2019 2018 Authorized $1 par value 20,000 20,000 Issued and outstanding Series B $ 40 1 1 Series O $ 100,000 10 10 Series P $ 100,000 15 15 Series Q $ 100,000 5 5 Series R $ 100,000 5 5 Series S $ 100,000 5 5 Total issued and outstanding 41 41
Terms Of Outstanding Preferred Stock	The following table discloses information related to the preferred stock outstanding as of December 31, 2019 . Table 83 : Terms of Outstanding Preferred Stock Preferred Stock Issue Date Number of Depositary Shares Issued and Outstanding Fractional Interest in a share of preferred stock represented by each Depositary Share Dividend Dates (a) Annual Per Share Dividend Rate Optional Redemption Date (b) Series B (c) (c) N/A N/A Quarterly from March 10 th $ 1.80 None Series O (d) July 27, 2011 1 million 1/100 th Semi-annually beginning on February 1, 2012 6.75% until August 1, 2021 August 1, 2021 Series P (d) April 24, 2012 60 million 1/4,000 th Quarterly beginning on August 1, 2012 6.125% until May 1, 2022 May 1, 2022 Series Q (d) September 21, 2012 18 million 1/4,000 th Quarterly beginning on December 1, 2012 5.375 % December 1, 2017 Series R (d) May 7, 2013 500,000 1/100 th Semi-annually beginning on December 1, 2013 until June 1, 2023 4.85% until June 1, 2023 June 1, 2023 Series S (d) November 1, 2016 525,000 1/100 th Semi-annually beginning on May 1, 2017 5.00% until November 1, 2026 November 1, 2026 (a) Dividends are payable when, as, and if declared by our Board of Directors or an authorized committee of our Board of Directors. (b) Redeemable at our option on or after the date stated. With the exception of the Series B preferred stock, redeemable at our option within 90 days of a regulatory capital treatment event as defined in the designations. (c) Cumulative preferred stock. Holders of Series B preferred stock are entitled to 8 votes per share, which is equal to the number of full shares of common stock into which the Series B preferred stock is convertible. The Series B preferred stock was issued in connection with the consolidation of Pittsburgh National Corporation and Provident National Corporation in 1983. (d) Non-Cumulative preferred stock.
Dividends Per Share	The following table provides the dividends per share for PNC's common and preferred stock. Table 84 : Dividends Per Share December 31 2019 2018 2017 Common Stock $ 4.20 $ 3.40 $ 2.60 Preferred Stock Series B $ 1.80 $ 1.80 $ 1.80 Series O $ 6,750 $ 6,750 $ 6,750 Series P $ 6,125 $ 6,125 $ 6,125 Series Q $ 5,375 $ 5,375 $ 5,375 Series R $ 4,850 $ 4,850 $ 4,850 Series S $ 5,000 $ 5,000 $ 5,000

Other Comprehensive Income (Tab

Other Comprehensive Income (Tables)	12 Months Ended
	Dec. 31, 2019
Other Comprehensive Income [Abstract]
Other Comprehensive Income	Details of other comprehensive income (loss) are as follows: Table 85 : Other Comprehensive Income (Loss) In millions 2019 2018 2017 Net unrealized gains (losses) on non-OTTI securities Increase in net unrealized gains (losses) on non-OTTI securities $ 1,505 $ (522 ) $ 29 Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest income 11 12 25 Less: Net gains (losses) realized on sales of securities reclassified to noninterest income 29 (8 ) (12 ) Net increase (decrease), pre-tax 1,465 (526 ) 16 Effect of income taxes (337 ) 121 (6 ) Net increase (decrease), after-tax 1,128 (405 ) 10 Net unrealized gains (losses) on OTTI securities Increase in net unrealized gains (losses) on OTTI securities 24 (14 ) 173 Less: Net gains (losses) realized on sales of securities reclassified to noninterest income 2 Less: OTTI losses realized on securities reclassified to noninterest income (1 ) Net increase (decrease), pre-tax 24 (14 ) 172 Effect of income taxes (5 ) 3 (63 ) Net increase (decrease), after-tax 19 (11 ) 109 Net unrealized gains (losses) on cash flow hedge derivatives Increase in net unrealized gains (losses) on cash flow hedge derivatives 334 (118 ) (90 ) Less: Net gains (losses) realized as a yield adjustment reclassified to loan interest income 9 41 159 Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest income 9 11 21 Less: Net gains (losses) realized on sales of securities reclassified to noninterest income 19 8 17 Net increase (decrease), pre-tax 297 (178 ) (287 ) Effect of income taxes (68 ) 41 105 Net increase (decrease), after-tax 229 (137 ) (182 ) Pension and other postretirement benefit plan adjustments Net pension and other postretirement benefit activity 146 10 126 Amortization of actuarial loss (gain) reclassified to other noninterest expense 8 5 47 Amortization of prior service cost (credit) reclassified to other noninterest expense 4 1 (4 ) Net increase (decrease), pre-tax 158 16 169 Effect of income taxes (36 ) (4 ) (62 ) Net increase (decrease), after-tax 122 12 107 Other PNC’s portion of BlackRock’s OCI 5 (55 ) 52 Net investment hedge derivatives (24 ) 76 (81 ) Foreign currency translation adjustments 41 (58 ) 90 Net increase (decrease), pre-tax 22 (37 ) 61 Effect of income taxes 4 (5 ) 12 Net increase (decrease), after-tax 26 (42 ) 73 Total other comprehensive income (loss), pre-tax 1,966 (739 ) 131 Total other comprehensive income, tax effect (442 ) 156 (14 ) Total other comprehensive income (loss), after-tax $ 1,524 $ (583 ) $ 117
Accumulated Other Comprehensive Income (Loss) Components	Table 86 : Accumulated Other Comprehensive Income (Loss) Components In millions, after-tax Net unrealized gains (losses) on non-OTTI securities Net unrealized gains (losses) on OTTI securities Net unrealized gains (losses) on cash flow hedge derivatives Pension and other postretirement benefit plan adjustments Other Total Balance at December 31, 2016 $ 52 $ 106 $ 333 $ (553 ) $ (203 ) $ (265 ) Net activity 10 109 (182 ) 107 73 117 Balance at December 31, 2017 $ 62 $ 215 $ 151 $ (446 ) $ (130 ) $ (148 ) Cumulative effect of adopting ASU 2018-02 (a) 59 33 (96 ) 10 6 Balance at January 1, 2018 121 215 184 (542 ) (120 ) (142 ) Net activity (405 ) (11 ) (137 ) 12 (42 ) (583 ) Balance at December 31, 2018 $ (284 ) $ 204 $ 47 $ (530 ) $ (162 ) $ (725 ) Net activity 1,128 19 229 122 26 1,524 Balance at December 31, 2019 $ 844 $ 223 $ 276 $ (408 ) $ (136 ) $ 799 (a) Represents the cumulative impact of adopting ASU 2018-02 which permits the reclassification to retained earnings of the income tax effects stranded within AOCI. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2018 Form 10-K for additional detail on this adoption.

Income Taxes (Tables)

Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2019
Income Tax Disclosure [Abstract]
Components of Income Tax Expense	I NCOME T AXES The components of income tax expense are as follows: Table 87 : Components of Income Tax Expense Year ended December 31 In millions 2019 2018 2017 Current Federal $ 608 $ 773 $ 454 State 151 176 51 Total current 759 949 505 Deferred Federal 299 123 (474 ) State 4 10 71 Total deferred 303 133 (403 ) Total $ 1,062 $ 1,082 $ 102
Deferred Tax Assets and Liabilities	Significant components of deferred tax assets and liabilities are as follows: Table 88 : Deferred Tax Assets and Liabilities December 31 – in millions 2019 2018 Deferred tax assets Allowance for loan and lease losses $ 661 $ 637 Compensation and benefits 270 279 Partnership investments 120 184 Loss and credit carryforward 203 366 Accrued expenses 195 207 Lease obligations 545 Other 161 193 Total gross deferred tax assets 2,155 1,866 Valuation allowance (31 ) (37 ) Total deferred tax assets 2,124 1,829 Deferred tax liabilities Leasing 1,703 1,169 Goodwill and intangibles 194 196 Fixed assets 412 379 Mortgage servicing rights 99 179 Net unrealized gains on securities and financial instruments 401 BlackRock basis difference 1,845 1,726 Other 176 119 Total deferred tax liabilities 4,830 3,768 Net deferred tax liability $ 2,706 $ 1,939
Reconciliation of Statutory and Effective Tax Rates	A reconciliation between the statutory and effective tax rates follows: Table 89 : Reconciliation of Statutory and Effective Tax Rates Year ended December 31 2019 2018 2017 Statutory tax rate 21.0 % 21.0 % 35.0 % Increases (decreases) resulting from: State taxes net of federal benefit 2.1 2.3 1.5 Tax-exempt interest (1.2 ) (1.4 ) (2.5 ) Life insurance (.9 ) (.9 ) (1.8 ) Dividend received deduction (1.0 ) (.9 ) (1.8 ) Tax credits (3.5 ) (3.4 ) (4.2 ) Federal deferred tax revaluation (1.7 ) (21.7 ) Unrecognized tax benefits 1.1 (.1 ) Other (.1 ) .7 (2.5 ) Effective tax rate 16.4 % 16.8 % 1.9 %
Net Operating Loss Carryforwards	The net operating loss carryforwards at December 31, 2019 and 2018 Table 90 : Net Operating Loss Carryforwards Dollars in millions December 31, 2019 December 31, 2018 Expiration Net Operating Loss Carryforwards: Federal $ 402 $ 521 2032 State $ 1,197 $ 1,577 2020-2039
Change in Unrecognized Tax Benefits	A reconciliation of the beginning and ending balance of unrecognized tax benefits is as follows: Table 91 : Change in Unrecognized Tax Benefits In millions 2019 2018 2017 Balance of gross unrecognized tax benefits at January 1 $ 207 $ 18 $ 22 Increases: Positions taken during a prior period 212 4 Decreases: Positions taken during a prior period (77 ) (16 ) (3 ) Settlements with taxing authorities (7 ) (4 ) Reductions resulting from lapse of statute of limitations (1 ) Balance of gross unrecognized tax benefits at December 31 $ 130 $ 207 $ 18 Favorable (unfavorable) impact if recognized $ 76 $ 76 $ 17
IRS Tax Examination Status	Table 92 : IRS Tax Examination Status Years under examination Status at December 31 Federal 2016 – 2017 Under Exam

Regulatory Matters (Tables)

Regulatory Matters (Tables)	12 Months Ended
	Dec. 31, 2019
Broker-Dealer, Net Capital Requirement, SEC Regulation [Abstract]
Basel Regulatory Capital	The following table sets forth the Basel III regulatory capital ratios at December 31, 2019 and 2018 , respectively for PNC and PNC Bank. Table 93 : Basel Regulatory Capital (a) Amount Ratios December 31 2019 2018 2019 2018 “Well Capitalized” Requirements Risk-based capital Common equity Tier 1 PNC $ 32,478 $ 30,905 9.5 % 9.6 % N/A PNC Bank $ 32,215 $ 30,046 9.9 % 9.8 % 6.5 % Tier 1 PNC $ 36,306 $ 34,735 10.7 % 10.8 % 6.0 % PNC Bank $ 32,215 $ 30,046 9.9 % 9.8 % 8.0 % Total PNC $ 43,331 $ 41,606 12.7 % 13.0 % 10.0 % PNC Bank $ 39,074 $ 36,510 12.1 % 11.9 % 10.0 % Leverage PNC $ 36,306 $ 34,735 9.1 % 9.4 % N/A PNC Bank $ 32,215 $ 30,046 8.3 % 8.3 % 5.0 % (a) Calculated using the regulatory capital methodology applicable to us during both 2019 and 2018 .

Commitments (Tables)

Commitments (Tables)	12 Months Ended
	Dec. 31, 2019
Commitments and Guarantees [Abstract]
Commitments to Extend Credit and Other Commitments	The following table presents our outstanding commitments to extend credit along with significant other commitments as of December 31, 2019 and 2018 , respectively. Table 94 : Commitments to Extend Credit and Other Commitments In millions December 31 2019 December 31 Commitments to extend credit Total commercial lending $ 131,762 $ 120,165 Home equity lines of credit 16,803 16,944 Credit card 30,862 27,100 Other 6,162 5,069 Total commitments to extend credit 185,589 169,278 Net outstanding standby letters of credit (a) 9,843 8,655 Reinsurance agreements (b) 1,393 1,549 Standby bond purchase agreements (c) 1,295 1,000 Other commitments (d) 1,498 1,130 Total commitments to extend credit and other commitments $ 199,618 $ 181,612 (a) Net outstanding standby letters of credit include $4.1 billion and $3.7 billion at December 31, 2019 and 2018 , respectively, which support remarketing programs. (b) Represents aggregate maximum exposure up to the specified limits of the reinsurance contracts provided by our wholly-owned captive insurance subsidiary. These amounts reflect estimates based on availability of financial information from insurance carriers. As of December 31, 2019 , the aggregate maximum exposure amount comprised $1.3 billion for accidental death & dismemberment contracts and $.1 billion for credit life, accident & health contracts. Comparable amounts at December 31, 2018 were $1.3 billion and $.2 billion, respectively. (c) We enter into standby bond purchase agreements to support municipal bond obligations. (d) Includes $.6 billion and $.5 billion related to investments in qualified affordable housing projects at December 31, 2019 and 2018 , respectively.

Parent Company (Tables)

Parent Company (Tables)	12 Months Ended
	Dec. 31, 2019
Condensed Financial Information Disclosure [Abstract]
Income Statement - Parent Company	Table 95 : Parent Company – Income Statement Year ended December 31 – in millions 2019 2018 2017 Operating Revenue Dividends from: Bank subsidiaries and bank holding company $ 4,030 $ 3,057 $ 3,278 Non-bank subsidiaries 170 157 376 Interest income 169 147 109 Noninterest income 48 (1 ) 37 Total operating revenue 4,417 3,360 3,800 Operating Expense Interest expense 325 281 215 Other expense 146 139 175 Total operating expense 471 420 390 Income before income taxes and equity in undistributed net income of subsidiaries 3,946 2,940 3,410 Income tax benefits (60 ) (54 ) (52 ) Income before equity in undistributed net income of subsidiaries 4,006 2,994 3,462 Equity in undistributed net income of subsidiaries: Bank subsidiaries and bank holding company 1,199 2,126 1,974 Non-bank subsidiaries 164 181 (98 ) Net income $ 5,369 $ 5,301 $ 5,338 Other comprehensive income, net of tax: Net pension and other postretirement benefit plan activity arising during the period (2 ) 1 1 Other comprehensive income (loss) (2 ) 1 1 Comprehensive income $ 5,367 $ 5,302 $ 5,339
Balance Sheet - Parent company	Table 96 : Parent Company – Balance Sheet December 31 – in millions 2019 2018 Assets Cash held at banking subsidiary $ 6 $ 6 Restricted deposits with banking subsidiary 175 175 Nonrestricted interest-earning deposits 7,024 4,655 Investments in: Bank subsidiaries and bank holding company 48,654 45,863 Non-bank subsidiaries 2,054 1,886 Loans with affiliates 730 1,397 Other assets 1,512 1,159 Total assets $ 60,155 $ 55,141 Liabilities Subordinated debt (a) $ 986 $ 1,652 Senior debt (a) 8,849 5,061 Other borrowed funds from affiliates 307 79 Accrued expenses and other liabilities 699 619 Total liabilities 10,841 7,411 Equity Shareholders’ equity 49,314 47,730 Total liabilities and equity $ 60,155 $ 55,141 (a) See Note 10 Borrowed Funds for additional information on contractual rates and maturity dates of senior debt and subordinated debt for parent company.
Interest Paid and Income Tax Refunds (Payments) - Parent company	Table 97 : Parent Company – Interest Paid and Income Tax Refunds (Payments) Year ended December 31 – in millions Interest Paid Income Tax Refunds/(Payments) 2019 $ 300 $ 26 2018 $ 288 $ 88 2017 $ 287 $ 40
Statement of Cash Flows - Parent company	Table 98 : Parent Company – Statement of Cash Flows Year ended December 31 – in millions 2019 2018 2017 Operating Activities Net income $ 5,369 $ 5,301 $ 5,338 Adjustments to reconcile net income to net cash provided by operating activities: Equity in undistributed net earnings of subsidiaries (1,363 ) (2,307 ) (1,974 ) Return on investment in subsidiary 98 Other 218 155 194 Net cash provided (used) by operating activities $ 4,224 $ 3,149 $ 3,656 Investing Activities Net change in loans and securities from affiliates $ 664 $ 540 $ 114 Net change in nonrestricted interest-earning deposits (2,369 ) 1,145 (1,116 ) Other (8 ) 2 Net cash provided (used) by investing activities $ (1,713 ) $ 1,687 $ (1,002 ) Financing Activities Net change in other borrowed funds from affiliates $ 228 $ (29 ) $ 316 Proceeds from long-term borrowings 4,180 498 1,325 Repayments of long-term borrowings (1,300 ) (553 ) (580 ) Net change in commercial paper (100 ) 100 Common and treasury stock issuances 90 69 132 Acquisition of treasury stock (3,578 ) (2,877 ) (2,447 ) Preferred stock cash dividends paid (236 ) (236 ) (236 ) Common stock cash dividends paid (1,895 ) (1,603 ) (1,264 ) Net cash provided (used) by financing activities $ (2,511 ) $ (4,831 ) $ (2,654 ) Net increase (decrease) in cash and due from banks $ — $ 5 $ — Cash and restricted deposits held at banking subsidiary at beginning of year 181 176 176 Cash and restricted deposits held at banking subsidiary at end of year $ 181 $ 181 $ 176

Segment Reporting (Tables)

Segment Reporting (Tables)	12 Months Ended
	Dec. 31, 2019
Segment Reporting [Abstract]
Results of Businesses	Table 99 : Results of Businesses Year ended December 31 Retail Banking Corporate & Institutional Banking Asset Management Group BlackRock Other Consolidated (a) 2019 Income Statement Net interest income $ 5,520 $ 3,637 $ 288 $ 520 $ 9,965 Noninterest income 2,648 2,537 991 $ 999 687 7,862 Total revenue 8,168 6,174 1,279 999 1,207 17,827 Provision for credit losses (benefit) 517 284 (1 ) (27 ) 773 Depreciation and amortization 230 198 62 545 1,035 Other noninterest expense 5,831 2,615 877 216 9,539 Income (loss) before income taxes (benefit) and 1,590 3,077 341 999 473 6,480 Income taxes (benefit) 377 629 79 161 (184 ) 1,062 Net income $ 1,213 $ 2,448 $ 262 $ 838 $ 657 $ 5,418 Average Assets (b) $ 92,959 $ 164,243 $ 7,360 $ 8,558 $ 127,215 $ 400,335 2018 Income Statement Net interest income $ 5,119 $ 3,551 $ 287 $ 764 $ 9,721 Noninterest income 2,631 2,406 892 $ 935 547 7,411 Total revenue 7,750 5,957 1,179 935 1,311 17,132 Provision for credit losses (benefit) 373 85 2 (52 ) 408 Depreciation and amortization 206 186 52 496 940 Other noninterest expense 5,772 2,520 861 203 9,356 Income (loss) before income taxes (benefit) and 1,399 3,166 264 935 664 6,428 Income taxes (benefit) 335 658 62 154 (127 ) 1,082 Net income $ 1,064 $ 2,508 $ 202 $ 781 $ 791 $ 5,346 Average Assets (b) $ 89,739 $ 154,119 $ 7,423 $ 8,061 $ 118,893 $ 378,235 2017 Income Statement Net interest income $ 4,625 $ 3,396 $ 287 $ 800 $ 9,108 Noninterest income 2,236 2,271 881 $ 1,078 755 7,221 Total revenue 6,861 5,667 1,168 1,078 1,555 16,329 Provision for credit losses (benefit) 347 160 1 (67 ) 441 Depreciation and amortization 177 184 50 510 921 Other noninterest expense 5,569 2,370 855 683 9,477 Income (loss) before income taxes (benefit) and noncontrolling interests 768 2,953 262 1,078 429 5,490 Income taxes (benefit) 321 520 75 (686 ) (128 ) 102 Net income $ 447 $ 2,433 $ 187 $ 1,764 $ 557 $ 5,388 Average Assets (b) $ 88,663 $ 148,414 $ 7,511 $ 7,677 $ 119,504 $ 371,769 (a) There were no material intersegment revenues for 2019 , 2018 and 2017 . (b) Period-end balances for BlackRock.

Fee-based Revenue from Contra_2

Fee-based Revenue from Contracts with Customers (Tables)	12 Months Ended
	Dec. 31, 2019
Revenue from Contract with Customer [Abstract]
Asset Management Group Noninterest Income Disaggregation	Table 102 : Asset Management Group Noninterest Income Disaggregation Year ended December 31 In millions 2019 2018 Customer Type Personal $ 620 $ 611 Institutional 242 272 Total in-scope noninterest income by customer type $ 862 $ 883 Reconciliation to Asset Management Group noninterest income Total in-scope noninterest income $ 862 $ 883 Total out-of-scope noninterest income (a) 129 9 Total Asset Management Group noninterest income $ 991 $ 892 (a) Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.
Corporate & Institutional Banking Noninterest Income Disaggregation	Table 101 : Corporate & Institutional Banking Noninterest Income Disaggregation Year ended December 31 In millions 2019 2018 Product Treasury management fees $ 840 $ 776 Capital markets fees 547 510 Commercial mortgage banking activities 102 87 Other 77 81 Total in-scope noninterest income by product $ 1,566 $ 1,454 Reconciliation to total Corporate & Institutional Banking noninterest income Total in-scope noninterest income $ 1,566 $ 1,454 Total out-of-scope noninterest income (a) 971 952 Total Corporate & Institutional Banking noninterest income $ 2,537 $ 2,406 (a) Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.
Retail Banking Noninterest Income Disaggregation	Table 100 : Retail Banking Noninterest Income Disaggregation Year ended December 31 In millions 2019 2018 Product Deposit account fees $ 642 $ 618 Debit card fees 535 505 Brokerage fees 356 350 Merchant services 216 212 Net credit card fees (a) 186 189 Other 255 284 Total in-scope noninterest income by product $ 2,190 $ 2,158 Reconciliation to total Retail Banking noninterest income Total in-scope noninterest income $ 2,190 $ 2,158 Total out-of-scope noninterest income (b) 458 473 Total Retail Banking noninterest income $ 2,648 $ 2,631 (a) Net credit card fees consists of interchange fees of $498 million and $452 million and credit card reward costs of $312 million and $263 million for the years ended December 31, 2019 and 2018, respectively. (b) Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.

Leases (Tables)

Leases (Tables)	12 Months Ended
	Dec. 31, 2019
Leases [Abstract]
Schedule of Sales-Type and Direct Financing Leases	The following table provides the components of our equipment lease financing assets: Table 103 : Sales-Type and Direct Financing Leases In millions December 31, 2019 Lease receivables (a) $ 7,353 Unguaranteed residual asset values 741 Unearned income (939 ) Equipment lease financing $ 7,155
Schedule of Future Minimum Lease Payments of Lessor Arrangements, Operating Leases	The future minimum lease payments based on maturity of our lessor arrangements at December 31, 2019 were as follows: Table 104 : Future Minimum Lease Payments of Lessor Arrangements In millions Operating Leases Sales-type and Direct Financing Leases 2020 $ 159 $ 1,620 2021 159 1,432 2022 112 1,161 2023 136 801 2024 128 668 2025 and thereafter 192 1,671 Total future minimum lease payments $ 886 $ 7,353
Schedule of Future Minimum Lease Payments of Lessor Arrangements, Sales-type and Direct Financing Leases	The future minimum lease payments based on maturity of our lessor arrangements at December 31, 2019 were as follows: Table 104 : Future Minimum Lease Payments of Lessor Arrangements In millions Operating Leases Sales-type and Direct Financing Leases 2020 $ 159 $ 1,620 2021 159 1,432 2022 112 1,161 2023 136 801 2024 128 668 2025 and thereafter 192 1,671 Total future minimum lease payments $ 886 $ 7,353
Schedule of Operating Lease Term and Discount Rates of Lessee Arrangements	Operating lease term and discount rates of our lessee arrangements at December 31, 2019 were as follows: Table 105: Operating Lease Term and Discount Rates of Lessee Arrangements December 31, 2019 Weighted-average remaining lease term (years) 9 Weighted-average discount rate 2.42 %
Schedule of Future Lease Payments of Operating Lease Liabilities	Future undiscounted cash flows on our lessee arrangements at December 31, 2019 are as follows: Table 106 : Future Lease Payments of Operating Lease Liabilities In millions December 31, 2019 2020 $ 355 2021 339 2022 307 2023 275 2024 226 2025 and thereafter 923 Total future lease payments $ 2,425 Less: Interest 255 Present value of operating lease liabilities $ 2,170

Accounting Policies (Details)

Accounting Policies (Details) $ in Millions	Jan. 01, 2020USD ($)	Dec. 31, 2019USD ($)office	Dec. 31, 2018USD ($)	Dec. 31, 2017USD ($)	Jan. 01, 2019USD ($)		Jan. 01, 2018USD ($)
Lease liabilities		$ 2,170
Right-of-use assets		2,000
Cumulative effect of ASU adoptions					$ 62	[1]	$ (16)	[2]
Charge off threshold - small business commercial loans		$ 1
Number of international offices | office		4
Total allowance		$ 3,060
Investment securities – held to maturity		17,661	$ 19,312
Held-to-maturity securities, fair value		18,044	19,019
Securities available for sale debt securities, amortized cost		67,790	63,514
Investment securities – available for sale		69,163	63,389
Other Comprehensive Income (Loss), before Tax		$ 1,966	$ (739)	$ 131
Minimum | Furniture and Equipment
Estimated useful life of property and equipment		1 year
Minimum | Software and Software Development Costs
Estimated useful life of property and equipment		1 year
Maximum | Furniture and Equipment
Estimated useful life of property and equipment		10 years
Maximum | Buildings
Estimated useful life of property and equipment		40 years
Maximum | Leasehold Improvements
Estimated useful life of property and equipment		15 years
Maximum | Software and Software Development Costs
Estimated useful life of property and equipment		10 years
Forecast
Total allowance	$ 3,721
Accounting Standards Update 2016-02
Lease liabilities					2,100
Right-of-use assets					2,000
Accounting Standards Update 2016-13 | Forecast
Total allowance	3,700
Accounting Standards Update 2019-04 | Forecast
Investment securities – held to maturity	(16,200)
Held-to-maturity securities, fair value	(16,500)
Securities available for sale debt securities, amortized cost	16,200
Investment securities – available for sale	16,500
Other Comprehensive Income (Loss), before Tax	$ 306
Retained Earnings
Cumulative effect of ASU adoptions					62		$ (22)
Retained Earnings | Accounting Standards Update 2016-02
Cumulative effect of ASU adoptions					$ 83
[1]	Represents the impact of the adoption of ASU 2016-02 related primarily to deferred gains on previous sale-leaseback transactions. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies for additional detail.
[2]	Represents the cumulative effect of adopting ASU 2014-09, ASU 2016-01, ASU 2017-12 and ASU 2018-02. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2018 Form 10-K for additional detail on the adoption of these ASUs.

Accounting Policies - Impact of

Accounting Policies - Impact of CECL Standard Adoption (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Jan. 01, 2020	Dec. 31, 2016
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses	$ 2,742	$ 2,629	$ 2,611		$ 2,589
Allowance for unfunded loan commitments and letters of credit	318	285
Other	0
Total allowance	3,060
Retained earnings	42,215	38,919
Income taxes	1,062	1,082	102
Forecast
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses				$ 3,205
Allowance for unfunded loan commitments and letters of credit				497
Other				19
Total allowance				3,721
Retained earnings				41,544
Accounting Standards Update 2016-13 | Forecast
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Total allowance				3,700
Accounting Standards Update 2016-13 | Transition Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses	463
Allowance for unfunded loan commitments and letters of credit	179
Other	19
Total allowance	661
Retained earnings	(671)
Fair Value - Assets	200
Income taxes	200
Total commercial lending
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses	1,812	1,663	1,582		1,534
Total commercial lending | Forecast
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses				1,508
Total commercial lending | Accounting Standards Update 2016-13 | Transition Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses	(304)
Total consumer lending
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses	930	$ 966	$ 1,029		$ 1,055
Total consumer lending | Forecast
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses				$ 1,697
Total consumer lending | Accounting Standards Update 2016-13 | Transition Adjustment
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Allowance for loan and lease losses	$ 767

Loan Sale and Servicing Activ_3

Loan Sale and Servicing Activities and Variable Interest Entities (Narrative) (Details) - USD ($) $ in Billions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Liability related to investments in low income housing tax credits	$ 0.6	$ 0.5
Cumulative effect of adopting ASU 2014-01 | Low Income Housing Tax Credit Investments
Amortization Recognized Low Income Housing Tax Credit Investments	0.2
Tax Credits Recognized Low Income Housing Tax Credit Investments	0.2
Other Tax Benefits Recognized Low Income Housing Tax Credit Investments	$ 0.1

Loan Sale and Servicing Activ_4

Loan Sale and Servicing Activities and Variable Interest Entities (Cash Flows Associated with Loan Sale and Servicing Activities) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Residential Mortgages
Cash flows from sales of loans	$ 4,259	$ 4,474
Cash flows from repurchases of previously transferred loans	321	393
Cash flows from servicing fees	352	362
Cash flows from servicing advances recovered	45	45
Cash flows on mortgage-backed securities held	4,362	1,964
Carrying value of mortgage-backed securities held	17,800	13,300
Commercial Mortgages
Cash flows from sales of loans	3,540	4,140
Cash flows from repurchases of previously transferred loans	30	32
Cash flows from servicing fees	130	135
Cash flows from servicing advances (funded)	63	3
Cash flows on mortgage-backed securities held	84	109
Carrying value of mortgage-backed securities held	$ 600	$ 600

Loan Sale and Servicing Activ_5

Loan Sale and Servicing Activities and Variable Interest Entities (Principal Balance, Delinquent Loans (Loans 90 Days or More Past Due), and Net Charge-Offs Related to Serviced Loans) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Residential Mortgages
Total principal balance	$ 49,323	$ 54,028
Delinquent loans	492	622
Net charge-offs	40	47
Commercial Mortgages
Total principal balance	42,414	47,969
Delinquent loans	64	234
Net charge-offs	$ 520	$ 269

Loan Sale and Servicing Activ_6

Loan Sale and Servicing Activities and Variable Interest Entities (Non-Consolidated VIEs) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2019	Dec. 31, 2018
Document Period End Date		Dec. 31, 2019
Variable Interest Entity, Primary Beneficiary
PNC Risk of Loss	[1]	$ 22,418	$ 17,215
Carrying Value of Assets Owned by PNC		22,315	17,177
Carrying Value of Liabilities Owned by PNC		1,101	806
Mortgage-Backed Securitizations | Variable Interest Entity, Primary Beneficiary
PNC Risk of Loss	[1],[2]	19,287	14,266
Carrying Value of Assets Owned by PNC	[3]	19,287	14,266
Tax Credit Investments And Other | Variable Interest Entity, Primary Beneficiary
PNC Risk of Loss	[1]	3,131	2,949
Carrying Value of Assets Owned by PNC	[4]	3,028	2,911
Carrying Value of Liabilities Owned by PNC	[5]	$ 1,101	$ 806
[1]	Represents loans, investments and other assets related to non-consolidated VIEs, net of collateral (if applicable). The risk of loss excludes any potential tax recapture associated with tax credit investments.
[2]	Amounts reflect involvement with securitization SPEs where we transferred to, and/or service loans for, an SPE and we hold securities issued by that SPE. Values disclosed in the PNC Risk of Loss column represent our maximum exposure to loss for those securities’ holdings.
[3]	Included in Investment securities, Mortgage servicing rights and Other assets on our Consolidated Balance Sheet.
[4]	Included in Investment securities, Loans, Equity investments and Other assets on our Consolidated Balance Sheet.
[5]	Included in Deposits and Other liabilities on our Consolidated Balance Sheet.

Asset Quality (Narrative) (Deta

Asset Quality (Narrative) (Details) $ in Millions	12 Months Ended
	Dec. 31, 2019USD ($)segment	Dec. 31, 2018USD ($)	Dec. 31, 2017USD ($)
Financing Receivable, Credit Quality Indicator [Line Items]
Number of portfolio segments | segment	2
TDRs
Financing Receivable, Credit Quality Indicator [Line Items]
Recorded Investment - Subsequently defaulted TDRs	$ 100	$ 100	$ 100
Associated Allowance for TDRs	133	161	$ 230
Nonperforming | TDRs
Financing Receivable, Credit Quality Indicator [Line Items]
Troubled debt restructurings (TDRs)	900	900
Performing
Financing Receivable, Credit Quality Indicator [Line Items]
Troubled debt restructurings (TDRs)	800	1,000
Federal Reserve Bank
Financing Receivable, Credit Quality Indicator [Line Items]
Loans pledged as collateral for the ability to borrow	16,900	17,300
Federal Home Loan Bank
Financing Receivable, Credit Quality Indicator [Line Items]
Loans pledged as collateral for the ability to borrow	$ 68,000	$ 63,200

Asset Quality (Analysis of Loan

Asset Quality (Analysis of Loan Portfolio) (Details) - USD ($) $ in Millions		Dec. 31, 2019		Dec. 31, 2018		Dec. 31, 2017
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 239,843	[1],[2]	$ 226,245	[1],[2]	$ 220,458
Percentage Of Total Loans	[1]	100.00%		100.00%
Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans		$ 1,100		$ 1,200
Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 234,819		$ 220,867
Percentage Of Total Loans		97.90%		97.62%
30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 661		$ 585
Percentage Of Total Loans		0.28%		0.26%
60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 258		$ 271
Percentage Of Total Loans		0.11%		0.12%
90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 585		$ 629
Percentage Of Total Loans		0.24%		0.28%
Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 1,504		$ 1,485
Percentage Of Total Loans		0.63%		0.66%
Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 1,635		$ 1,694
Percentage Of Total Loans		0.68%		0.75%
Fair Value Option Nonaccrual Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 166		$ 182
Percentage Of Total Loans		0.07%		0.08%
Purchased Impaired Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 1,719		$ 2,017
Percentage Of Total Loans		0.72%		0.89%
Total commercial lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 160,602	[1]	$ 152,282	[1]	147,439
Total commercial lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		159,825		151,585
Total commercial lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		155		144
Total commercial lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		36		69
Total commercial lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		85		52
Total commercial lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		276		265
Total commercial lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		501		432
Total consumer lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		79,241	[1]	73,963	[1]	$ 73,019
Total consumer lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		74,994		69,282
Total consumer lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		506		441
Total consumer lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		222		202
Total consumer lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		500		577
Total consumer lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		1,228		1,220
Total consumer lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		1,134		1,262
Total consumer lending | Fair Value Option Nonaccrual Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		166		182
Total consumer lending | Purchased Impaired Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		1,719		2,017
Commercial | Total commercial lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	125,337		116,834
Commercial | Total commercial lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		124,695		116,300
Commercial | Total commercial lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		102		82
Commercial | Total commercial lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		30		54
Commercial | Total commercial lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		85		52
Commercial | Total commercial lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		217		188
Commercial | Total commercial lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		425		346
Commercial Real Estate | Total commercial lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	28,110		28,140
Commercial Real Estate | Total commercial lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		28,061		28,056
Commercial Real Estate | Total commercial lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		4		6
Commercial Real Estate | Total commercial lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		1		3
Commercial Real Estate | Total commercial lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		5		9
Commercial Real Estate | Total commercial lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		44		75
Equipment Lease Financing | Total commercial lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	7,155		7,308
Equipment Lease Financing | Total commercial lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		7,069		7,229
Equipment Lease Financing | Total commercial lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		49		56
Equipment Lease Financing | Total commercial lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		5		12
Equipment Lease Financing | Total commercial lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		54		68
Equipment Lease Financing | Total commercial lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		32		11
Home Equity
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		25,085		26,123
Home Equity | Government Insured or Guaranteed Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans
Home Equity | Total consumer lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	25,085		26,123
Home Equity | Total consumer lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		23,791		24,556
Home Equity | Total consumer lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		58		66
Home Equity | Total consumer lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		24		25
Home Equity | Total consumer lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		82		91
Home Equity | Total consumer lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		669		797
Home Equity | Total consumer lending | Purchased Impaired Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		543		679
Residential Real Estate
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		21,821		18,657
Residential Real Estate | Government Insured or Guaranteed Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		584		685
Residential Real Estate | Total consumer lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	21,821		18,657
Residential Real Estate | Total consumer lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		19,640		16,216
Residential Real Estate | Total consumer lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		140		135
Residential Real Estate | Total consumer lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		69		73
Residential Real Estate | Total consumer lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		315		363
Residential Real Estate | Total consumer lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		524		571
Residential Real Estate | Total consumer lending | Total Past Due | Government Insured or Guaranteed Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		400		500
Residential Real Estate | Total consumer lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		315		350
Residential Real Estate | Total consumer lending | Fair Value Option Nonaccrual Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		166		182
Residential Real Estate | Total consumer lending | Purchased Impaired Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		1,176		1,338
Automobile | Total consumer lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	16,754		14,419
Automobile | Total consumer lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		16,376		14,165
Automobile | Total consumer lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		178		113
Automobile | Total consumer lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		47		29
Automobile | Total consumer lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		18		12
Automobile | Total consumer lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		243		154
Automobile | Total consumer lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		135		100
Credit Card
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		7,308		6,357
Credit Card | Total consumer lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	7,308		6,357
Credit Card | Total consumer lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		7,133		6,222
Credit Card | Total consumer lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		60		46
Credit Card | Total consumer lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		37		29
Credit Card | Total consumer lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		67		53
Credit Card | Total consumer lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		164		128
Credit Card | Total consumer lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		11		7
Education
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		3,336		3,822
Education | Total consumer lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	3,336		3,822
Education | Total consumer lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		3,156		3,571
Education | Total consumer lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		55		69
Education | Total consumer lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		34		41
Education | Total consumer lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		91		141
Education | Total consumer lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		180		251
Education | Total consumer lending | Total Past Due | Government Insured or Guaranteed Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		200		200
Other Consumer
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		4,937		4,585
Other Consumer | Total consumer lending
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans	[1]	4,937		4,585
Other Consumer | Total consumer lending | Current or Less Than 30 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		4,898		4,552
Other Consumer | Total consumer lending | 30-59 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		15		12
Other Consumer | Total consumer lending | 60-89 Days Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		11		5
Other Consumer | Total consumer lending | 90 Days or More Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		9		8
Other Consumer | Total consumer lending | Total Past Due
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		35		25
Other Consumer | Total consumer lending | Nonperforming Loans
Financing Receivable. Recorded Investment, Past Due [Line Items]
Total Loans		$ 4		$ 8
[1]	Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
[2]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .

Asset Quality (Nonperforming As

Asset Quality (Nonperforming Assets) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Total nonperforming loans	$ 1,635	$ 1,694
OREO and Foreclosed Assets	117	114
Total nonperforming assets	$ 1,752	$ 1,808
Nonperforming loans to total loans	0.68%	0.75%
Nonperforming assets to total loans, OREO and foreclosed assets	0.73%	0.80%
Nonperforming assets to total assets	0.43%	0.47%
Interest on nonperforming loans - Computed on original terms	$ 124	$ 123
Interest on nonperforming loans - Recognized prior to nonperforming status	17	17
Total commercial lending
Total nonperforming loans	501	432
Total consumer lending
Total nonperforming loans	$ 1,134	$ 1,262

Asset Quality (Commercial Lendi

Asset Quality (Commercial Lending Asset Quality Indicators) (Details) - USD ($) $ in Millions		Dec. 31, 2019		Dec. 31, 2018		Dec. 31, 2017
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		$ 239,843	[1],[2]	$ 226,245	[1],[2]	$ 220,458
Total commercial lending
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		160,602	[1]	152,282	[1]	$ 147,439
Total commercial lending | Commercial
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	[1]	125,337		116,834
Total commercial lending | Commercial Real Estate
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	[1]	28,110		28,140
Total commercial lending | Equipment Lease Financing
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	[1]	7,155		7,308
Pass | Total commercial lending
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		154,076		146,138
Pass | Total commercial lending | Commercial
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		119,761		111,276
Pass | Total commercial lending | Commercial Real Estate
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		27,424		27,682
Pass | Total commercial lending | Equipment Lease Financing
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		6,891		7,180
Criticized | Total commercial lending
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		6,526		6,144
Criticized | Total commercial lending | Commercial
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		5,576		5,558
Criticized | Total commercial lending | Commercial Real Estate
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		686		458
Criticized | Total commercial lending | Equipment Lease Financing
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans		$ 264		$ 128
[1]	Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
[2]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .

Asset Quality (Consumer Real Es

Asset Quality (Consumer Real Estate Secured Asset Quality Indicators) (Details) - USD ($) $ in Millions	Dec. 31, 2019		Dec. 31, 2018		Dec. 31, 2017
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 239,843	[1],[2]	$ 226,245	[1],[2]	$ 220,458
Home Equity
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	25,085		26,123
Home Equity | FICO Score- Greater than 660
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	22,245		22,996
Home Equity | FICO Score- Less than or equal to 660
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	2,019		2,210
Home Equity | No FICO score available
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	278		238
Home Equity | Purchased Impaired Loans
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	543		679
Home Equity | Government Insured or Guaranteed Loans
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans
Home Equity | LTV greater than or equal to 125%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	366		461
Home Equity | LTV greater than or equal to 100% to less than 125%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	877		1,020
Home Equity | LTV greater than or equal to 90% to less than 100%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	1,047		1,174
Home Equity | LTV less than 90%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	22,068		22,644
Home Equity | No LTV ratio available
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	184		145
Residential Real Estate
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	21,821		18,657
Residential Real Estate | FICO Score- Greater than 660
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	19,341		15,956
Residential Real Estate | FICO Score- Less than or equal to 660
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	569		585
Residential Real Estate | No FICO score available
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	151		93
Residential Real Estate | Purchased Impaired Loans
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	1,176		1,338
Residential Real Estate | Government Insured or Guaranteed Loans
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	584		685
Residential Real Estate | LTV greater than or equal to 125%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	112		116
Residential Real Estate | LTV greater than or equal to 100% to less than 125%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	221		255
Residential Real Estate | LTV greater than or equal to 90% to less than 100%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	340		335
Residential Real Estate | LTV less than 90%
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	19,305		15,922
Residential Real Estate | No LTV ratio available
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 83		$ 6
[1]	Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
[2]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .

Asset Quality (Automobile, Cred

Asset Quality (Automobile, Credit Card, Education and Other Consumer Loan Classes Asset Quality Indicators) (Details) $ in Millions	Dec. 31, 2019USD ($)		Dec. 31, 2018USD ($)		Dec. 31, 2017USD ($)
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 239,843	[1],[2]	$ 226,245	[1],[2]	$ 220,458
Automobile
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	16,754		14,419
Automobile | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 16,754		$ 14,419
Weighted average FICO score	726		726
Automobile | FICO Score - Greater than 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 9,232		$ 7,740
Automobile | FICO Score - 650 to 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	4,577		4,365
Automobile | FICO Score - 620 to 649 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	1,001		1,007
Automobile | FICO Score - Less than 620 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	1,603		1,027
Automobile | No FICO Score Available Or Required | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	341		280
Automobile | Other Internal Credit Metrics
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans
Credit Card
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	7,308		6,357
Credit Card | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 7,308		$ 6,357
Weighted average FICO score	724		733
Credit Card | FICO Score - Greater than 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 3,867		$ 3,809
Credit Card | FICO Score - 650 to 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	2,326		1,759
Credit Card | FICO Score - 620 to 649 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	419		280
Credit Card | FICO Score - Less than 620 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	544		332
Credit Card | No FICO Score Available Or Required | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	152		177
Education
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	3,336		3,822
Education | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 1,403		$ 1,541
Weighted average FICO score	773		774
Education | FICO Score - Greater than 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 1,139		$ 1,240
Education | FICO Score - 650 to 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	197		194
Education | FICO Score - 620 to 649 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	25		26
Education | FICO Score - Less than 620 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	27		24
Education | No FICO Score Available Or Required | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	15		57
Education | Other Internal Credit Metrics
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	1,933		2,281
Other Consumer
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	4,937		4,585
Other Consumer | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 2,566		$ 2,157
Weighted average FICO score	727		732
Other Consumer | FICO Score - Greater than 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 1,421		$ 1,280
Other Consumer | FICO Score - 650 to 719 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	843		641
Other Consumer | FICO Score - 620 to 649 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	132		106
Other Consumer | FICO Score - Less than 620 | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	143		105
Other Consumer | No FICO Score Available Or Required | Using FICO Credit Metric
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	27		25
Other Consumer | Other Internal Credit Metrics
Financing Receivable, Credit Quality Indicator [Line Items]
Total Loans	$ 2,371		$ 2,428
[1]	Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
[2]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .

Asset Quality (Financial Impact

Asset Quality (Financial Impact and TDRs by Concession Type) (Details) $ in Millions	12 Months Ended
	Dec. 31, 2019USD ($)loans	Dec. 31, 2018USD ($)loans	Dec. 31, 2017USD ($)loans
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Loans | loans	14,623	12,181	12,113
Pre-TDR Recorded Investment	$ 450	$ 435	$ 541
Post-TDR Recorded Investment	413	398	495
Principal Forgiveness
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment		3	18
Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment	108	153	153
Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment	$ 305	$ 242	$ 324
Total commercial lending
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Loans | loans	75	85	120
Pre-TDR Recorded Investment	$ 278	$ 272	$ 293
Post-TDR Recorded Investment	252	248	252
Total commercial lending | Principal Forgiveness
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment		2	18
Total commercial lending | Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment	11	67	7
Total commercial lending | Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment	$ 241	$ 179	$ 227
Total consumer lending
Financing Receivable, Troubled Debt Restructuring [Line Items]
Number of Loans | loans	14,548	12,096	11,993
Pre-TDR Recorded Investment	$ 172	$ 163	$ 248
Post-TDR Recorded Investment	161	150	243
Total consumer lending | Principal Forgiveness
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment		1
Total consumer lending | Rate Reduction
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment	97	86	146
Total consumer lending | Other
Financing Receivable, Troubled Debt Restructuring [Line Items]
Post-TDR Recorded Investment	$ 64	$ 63	$ 97

Asset Quality (Impaired Loans)

Asset Quality (Impaired Loans) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Unpaid Principal Balance - Impaired Financing Receivable [Abstract]
Unpaid principal balance - Impaired loans with an associated allowance	$ 1,229	$ 1,303
Unpaid principal balance - Impaired loans without an associated allowance	1,250	1,455
Unpaid principal balance - Total impaired loans	2,479	2,758
Recorded Investment - Impaired Financing Receivable [Abstract]
Recorded investment - Impaired loans with an associated allowance	1,054	1,132
Recorded investment - Impaired loans without an associated allowance	830	951
Recorded investment - Total impaired loans	1,884	2,083
Associated Allowance - Total impaired loans	191	209
Average Recorded Receivable - Impaired Financing Receivable [Abstract]
Average recorded investment - Impaired loans with an associated allowance	1,124	1,253
Average recorded investment - Impaired loans without an associated allowance	899	939
Average recorded investment - Total impaired loans	2,023	2,192
Total commercial lending
Unpaid Principal Balance - Impaired Financing Receivable [Abstract]
Unpaid principal balance - Impaired loans with an associated allowance	527	440
Unpaid principal balance - Impaired loans without an associated allowance	228	413
Recorded Investment - Impaired Financing Receivable [Abstract]
Recorded investment - Impaired loans with an associated allowance	386	315
Recorded investment - Impaired loans without an associated allowance	195	326
Associated Allowance - Total impaired loans	98	73
Average Recorded Receivable - Impaired Financing Receivable [Abstract]
Average recorded investment - Impaired loans with an associated allowance	371	349
Average recorded investment - Impaired loans without an associated allowance	276	294
Total consumer lending
Unpaid Principal Balance - Impaired Financing Receivable [Abstract]
Unpaid principal balance - Impaired loans with an associated allowance	702	863
Unpaid principal balance - Impaired loans without an associated allowance	1,022	1,042
Recorded Investment - Impaired Financing Receivable [Abstract]
Recorded investment - Impaired loans with an associated allowance	668	817
Recorded investment - Impaired loans without an associated allowance	635	625
Associated Allowance - Total impaired loans	93	136
Average Recorded Receivable - Impaired Financing Receivable [Abstract]
Average recorded investment - Impaired loans with an associated allowance	753	904
Average recorded investment - Impaired loans without an associated allowance	$ 623	$ 645

Allowances for Loan and Lease_3

Allowances for Loan and Lease Losses (Narrative) (Details) - USD ($) $ in Billions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Allowance For Loan And Lease Losses [Abstract]
Net interest income less the provision for credit losses	$ 9.2	$ 9.3	$ 8.7

Allowances for Loan and Lease_4

Allowances for Loan and Lease Losses (Rollforward of Allowance For Loan and Lease Losses and Associated Loan Data) (Details) - USD ($)	12 Months Ended
	Dec. 31, 2019		Dec. 31, 2018		Dec. 31, 2017
Financing Receivable, Allowance for Credit Loss [Line Items]
Beginning Balance	$ 2,629,000,000		$ 2,611,000,000		$ 2,589,000,000
Charge-offs	(974,000,000)		(764,000,000)		(786,000,000)
Recoveries	332,000,000		344,000,000		329,000,000
Net charge-offs	(642,000,000)		(420,000,000)		(457,000,000)
Provision for credit losses	773,000,000		408,000,000		441,000,000
Net (increase) / decrease in allowance for unfunded loan commitments and letters of credit	(33,000,000)		12,000,000		4,000,000
Other	15,000,000		18,000,000		34,000,000
Ending Balance	2,742,000,000		2,629,000,000		2,611,000,000
Loans collectively evaluated for impairment - associated allowance	2,277,000,000		2,145,000,000		2,067,000,000
Impaired loans - associated allowance	191,000,000		209,000,000
Loans collectively evaluated for impairment	235,498,000,000		221,363,000,000		214,822,000,000
Fair value option loans	742,000,000		782,000,000		869,000,000
Purchased impaired loans	1,719,000,000		2,017,000,000		2,396,000,000
Total Loans	$ 239,843,000,000	[1],[2]	$ 226,245,000,000	[1],[2]	$ 220,458,000,000
Portfolio segment ALLL as a percentage of total ALLL	100.00%		100.00%		100.00%
Ratio of ALLL to total loans	1.14%		1.16%		1.18%
Loans Accounted for under Fair Value Option
Financing Receivable, Allowance for Credit Loss [Line Items]
Loans collectively evaluated for impairment - associated allowance	$ 0		$ 0		$ 0
TDRs
Financing Receivable, Allowance for Credit Loss [Line Items]
Loans individually evaluated for impairment - associated allowance	133,000,000		161,000,000		230,000,000
Loans individually evaluated for impairment	1,664,000,000		1,851,000,000		2,061,000,000
Other Loans
Financing Receivable, Allowance for Credit Loss [Line Items]
Loans individually evaluated for impairment - associated allowance	58,000,000		48,000,000		41,000,000
Loans individually evaluated for impairment	220,000,000		232,000,000		310,000,000
Purchased Impaired Loans
Financing Receivable, Allowance for Credit Loss [Line Items]
Impaired loans - associated allowance	274,000,000		275,000,000		273,000,000
Total commercial lending
Financing Receivable, Allowance for Credit Loss [Line Items]
Beginning Balance	1,663,000,000		1,582,000,000		1,534,000,000
Charge-offs	(216,000,000)		(124,000,000)		(221,000,000)
Recoveries	78,000,000		99,000,000		116,000,000
Net charge-offs	(138,000,000)		(25,000,000)		(105,000,000)
Provision for credit losses	320,000,000		97,000,000		147,000,000
Net (increase) / decrease in allowance for unfunded loan commitments and letters of credit	(34,000,000)		11,000,000		5,000,000
Other	1,000,000		(2,000,000)		1,000,000
Ending Balance	1,812,000,000		1,663,000,000		1,582,000,000
Loans collectively evaluated for impairment - associated allowance	1,714,000,000		1,590,000,000		1,506,000,000
Impaired loans - associated allowance	98,000,000		73,000,000
Loans collectively evaluated for impairment	160,021,000,000		151,641,000,000		146,720,000,000
Purchased impaired loans
Total Loans	$ 160,602,000,000	[1]	$ 152,282,000,000	[1]	$ 147,439,000,000
Portfolio segment ALLL as a percentage of total ALLL	66.00%		63.00%		61.00%
Ratio of ALLL to total loans	1.13%		1.09%		1.07%
Total commercial lending | TDRs
Financing Receivable, Allowance for Credit Loss [Line Items]
Loans individually evaluated for impairment - associated allowance	$ 40,000,000		$ 25,000,000		$ 35,000,000
Loans individually evaluated for impairment	361,000,000		409,000,000		409,000,000
Total commercial lending | Other Loans
Financing Receivable, Allowance for Credit Loss [Line Items]
Loans individually evaluated for impairment - associated allowance	58,000,000		48,000,000		41,000,000
Loans individually evaluated for impairment	220,000,000		232,000,000		310,000,000
Total commercial lending | Purchased Impaired Loans
Financing Receivable, Allowance for Credit Loss [Line Items]
Impaired loans - associated allowance
Total consumer lending
Financing Receivable, Allowance for Credit Loss [Line Items]
Beginning Balance	966,000,000		1,029,000,000		1,055,000,000
Charge-offs	(758,000,000)		(640,000,000)		(565,000,000)
Recoveries	254,000,000		245,000,000		213,000,000
Net charge-offs	(504,000,000)		(395,000,000)		(352,000,000)
Provision for credit losses	453,000,000		311,000,000		294,000,000
Net (increase) / decrease in allowance for unfunded loan commitments and letters of credit	1,000,000		1,000,000		(1,000,000)
Other	14,000,000		20,000,000		33,000,000
Ending Balance	930,000,000		966,000,000		1,029,000,000
Loans collectively evaluated for impairment - associated allowance	563,000,000		555,000,000		561,000,000
Impaired loans - associated allowance	93,000,000		136,000,000
Loans collectively evaluated for impairment	75,477,000,000		69,722,000,000		68,102,000,000
Fair value option loans	742,000,000		782,000,000		869,000,000
Purchased impaired loans	1,719,000,000		2,017,000,000		2,396,000,000
Total Loans	$ 79,241,000,000	[1]	$ 73,963,000,000	[1]	$ 73,019,000,000
Portfolio segment ALLL as a percentage of total ALLL	34.00%		37.00%		39.00%
Ratio of ALLL to total loans	1.17%		1.31%		1.41%
Total consumer lending | TDRs
Financing Receivable, Allowance for Credit Loss [Line Items]
Loans individually evaluated for impairment - associated allowance	$ 93,000,000		$ 136,000,000		$ 195,000,000
Loans individually evaluated for impairment	1,303,000,000		1,442,000,000		1,652,000,000
Total consumer lending | Purchased Impaired Loans
Financing Receivable, Allowance for Credit Loss [Line Items]
Impaired loans - associated allowance	$ 274,000,000		$ 275,000,000		$ 273,000,000
[1]	Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018 , respectively.
[2]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .

Investment Securities (Narrativ

Investment Securities (Narrative) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Schedule of Investments [Line Items]
Net unsettled investment purchases	$ 549	$ 430
Other than Temporary Impairment, Credit Losses Recognized in Earnings, Credit Losses on Debt Securities Held	1,100
Federal National Mortgage Association Certificates and Obligations (FNMA)
Schedule of Investments [Line Items]
Amortized cost of debt securities of a single issuer that exceeeds 10 percent of shareholders equity	40,500
Fair value of debt securities of a single issuer that exceeeds 10 percent of shareholders equity	41,100
Federal Home Loan Mortgage Corp (FHLMC)
Schedule of Investments [Line Items]
Amortized cost of debt securities of a single issuer that exceeeds 10 percent of shareholders equity	7,700
Fair value of debt securities of a single issuer that exceeeds 10 percent of shareholders equity	$ 7,700

Investment Securities (Summary)

Investment Securities (Summary) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	$ 67,790	$ 63,514
Securities available for sale debt securities, unrealized gains	1,471	710
Securities available for sale debt securities, unrealized losses	(98)	(835)
Securities available for sale debt securities, fair value	69,163	63,389
Held-to-maturity, debt securities	17,661	19,312
Held-to-maturity securities, unrealized gains	423	118
Held-to-maturity securities, unrealized losses	(40)	(411)
Held-to-maturity securities, fair value	18,044	19,019
US Treasury and Government Agencies Securities
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	16,150	18,104
Securities available for sale debt securities, unrealized gains	382	133
Securities available for sale debt securities, unrealized losses	(16)	(137)
Securities available for sale debt securities, fair value	16,516	18,100
Held-to-maturity, debt securities	776	758
Held-to-maturity securities, unrealized gains	56	28
Held-to-maturity securities, unrealized losses		(23)
Held-to-maturity securities, fair value	832	763
Residential mortgage-backed Securities | Mortgage-backed Securities Agency
Available-for-sale [Line Items]
Held-to-maturity, debt securities	14,419	15,740
Held-to-maturity securities, unrealized gains	270	32
Held-to-maturity securities, unrealized losses	(26)	(358)
Held-to-maturity securities, fair value	14,663	15,414
Residential mortgage-backed Securities | Mortgage-backed Securities Non-agency
Available-for-sale [Line Items]
Held-to-maturity, debt securities	133	152
Held-to-maturity securities, unrealized gains	7	2
Held-to-maturity securities, fair value	140	154
Commercial Mortgage Backed Securities | Mortgage-backed Securities Agency
Available-for-sale [Line Items]
Held-to-maturity, debt securities	59	143
Held-to-maturity securities, unrealized gains	1	1
Held-to-maturity securities, unrealized losses		(1)
Held-to-maturity securities, fair value	60	143
Commercial Mortgage Backed Securities | Mortgage-backed Securities Non-agency
Available-for-sale [Line Items]
Held-to-maturity, debt securities	430	488
Held-to-maturity securities, unrealized gains	4	1
Held-to-maturity securities, unrealized losses		(1)
Held-to-maturity securities, fair value	434	488
Asset-backed Securities
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	5,044	4,933
Securities available for sale debt securities, unrealized gains	78	59
Securities available for sale debt securities, unrealized losses	(8)	(20)
Securities available for sale debt securities, fair value	5,114	4,972
Held-to-maturity, debt securities	52	182
Held-to-maturity securities, unrealized gains		1
Held-to-maturity securities, fair value	52	183
Other debt
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	2,788	3,821
Securities available for sale debt securities, unrealized gains	121	96
Securities available for sale debt securities, unrealized losses	(1)	(38)
Securities available for sale debt securities, fair value	2,908	3,879
Held-to-maturity, debt securities	1,792	1,849
Held-to-maturity securities, unrealized gains	85	53
Held-to-maturity securities, unrealized losses	(14)	(28)
Held-to-maturity securities, fair value	1,863	1,874
Mortgage-backed Securities Agency | Residential mortgage-backed Securities
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	35,847	29,413
Securities available for sale debt securities, unrealized gains	517	104
Securities available for sale debt securities, unrealized losses	(43)	(524)
Securities available for sale debt securities, fair value	36,321	28,993
Mortgage-backed Securities Agency | Commercial Mortgage Backed Securities
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	3,094	2,630
Securities available for sale debt securities, unrealized gains	42	13
Securities available for sale debt securities, unrealized losses	(18)	(66)
Securities available for sale debt securities, fair value	3,118	2,577
Mortgage-backed Securities Non-agency | Residential mortgage-backed Securities
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	1,515	1,924
Securities available for sale debt securities, unrealized gains	302	300
Securities available for sale debt securities, unrealized losses	(3)	(13)
Securities available for sale debt securities, fair value	1,814	2,211
Mortgage-backed Securities Non-agency | Commercial Mortgage Backed Securities
Available-for-sale [Line Items]
Securities available for sale debt securities, amortized cost	3,352	2,689
Securities available for sale debt securities, unrealized gains	29	5
Securities available for sale debt securities, unrealized losses	(9)	(37)
Securities available for sale debt securities, fair value	$ 3,372	$ 2,657

Investment Securities (Gross Un

Investment Securities (Gross Unrealized Loss and Fair Value of Securities Available for Sale) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss	$ (33)	$ (126)
AFS unrealized loss position less than 12 months - fair value	7,901	13,913
AFS unrealized loss position 12 months or more - unrealized loss	(65)	(709)
AFS unrealized loss position 12 months or more - fair value	7,515	23,902
Total AFS unrealized loss	(98)	(835)
Total AFS fair Value	15,416	37,815
HTM unrealized loss position less than 12 months - unrealized loss	(1)	(62)
HTM unrealized loss position less than 12 months - fair value	22	4,506
HTM unrealized loss position 12 months or more - unrealized loss	(39)	(349)
HTM unrealized loss position 12 months or more - fair value	3,065	8,490
Total HTM unrealized loss	(40)	(411)
Total HTM fair value	3,087	12,996
US Treasury and Government Agencies Securities
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss	(14)	(21)
AFS unrealized loss position less than 12 months - fair value	2,451	4,125
AFS unrealized loss position 12 months or more - unrealized loss	(2)	(116)
AFS unrealized loss position 12 months or more - fair value	607	5,423
Total AFS unrealized loss	(16)	(137)
Total AFS fair Value	3,058	9,548
HTM unrealized loss position 12 months or more - unrealized loss		(23)
HTM unrealized loss position 12 months or more - fair value		446
Total HTM unrealized loss		(23)
Total HTM fair value		446
Asset backed
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss	(3)	(11)
AFS unrealized loss position less than 12 months - fair value	660	2,149
AFS unrealized loss position 12 months or more - unrealized loss	(5)	(9)
AFS unrealized loss position 12 months or more - fair value	561	1,032
Total AFS unrealized loss	(8)	(20)
Total AFS fair Value	1,221	3,181
Other debt
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss		(12)
AFS unrealized loss position less than 12 months - fair value		868
AFS unrealized loss position 12 months or more - unrealized loss	(1)	(26)
AFS unrealized loss position 12 months or more - fair value	403	1,293
Total AFS unrealized loss	(1)	(38)
Total AFS fair Value	403	2,161
HTM unrealized loss position less than 12 months - unrealized loss	(1)	(2)
HTM unrealized loss position less than 12 months - fair value	22	75
HTM unrealized loss position 12 months or more - unrealized loss	(13)	(26)
HTM unrealized loss position 12 months or more - fair value	105	123
Total HTM unrealized loss	(14)	(28)
Total HTM fair value	127	198
Mortgage-backed Securities Agency | Residential mortgage-backed Securities
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss	(6)	(57)
AFS unrealized loss position less than 12 months - fair value	2,832	4,823
AFS unrealized loss position 12 months or more - unrealized loss	(37)	(467)
AFS unrealized loss position 12 months or more - fair value	4,659	13,830
Total AFS unrealized loss	(43)	(524)
Total AFS fair Value	7,491	18,653
HTM unrealized loss position less than 12 months - unrealized loss		(58)
HTM unrealized loss position less than 12 months - fair value		4,191
HTM unrealized loss position 12 months or more - unrealized loss	(26)	(300)
HTM unrealized loss position 12 months or more - fair value	2,960	7,921
Total HTM unrealized loss	(26)	(358)
Total HTM fair value	2,960	12,112
Mortgage-backed Securities Agency | Commercial Mortgage Backed Securities
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss	(6)	(1)
AFS unrealized loss position less than 12 months - fair value	852	65
AFS unrealized loss position 12 months or more - unrealized loss	(12)	(65)
AFS unrealized loss position 12 months or more - fair value	953	1,516
Total AFS unrealized loss	(18)	(66)
Total AFS fair Value	1,805	1,581
HTM unrealized loss position less than 12 months - unrealized loss		(1)
HTM unrealized loss position less than 12 months - fair value		88
Total HTM unrealized loss		(1)
Total HTM fair value		88
Mortgage-backed Securities Non-agency | Residential mortgage-backed Securities
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss		(1)
AFS unrealized loss position less than 12 months - fair value		74
AFS unrealized loss position 12 months or more - unrealized loss	(3)	(12)
AFS unrealized loss position 12 months or more - fair value	102	310
Total AFS unrealized loss	(3)	(13)
Total AFS fair Value	102	384
Mortgage-backed Securities Non-agency | Commercial Mortgage Backed Securities
Debt Securities, Available-for-sale [Line Items]
AFS unrealized loss position less than 12 months - unrealized loss	(4)	(23)
AFS unrealized loss position less than 12 months - fair value	1,106	1,809
AFS unrealized loss position 12 months or more - unrealized loss	(5)	(14)
AFS unrealized loss position 12 months or more - fair value	230	498
Total AFS unrealized loss	(9)	(37)
Total AFS fair Value	$ 1,336	2,307
HTM unrealized loss position less than 12 months - unrealized loss		(1)
HTM unrealized loss position less than 12 months - fair value		152
Total HTM unrealized loss		(1)
Total HTM fair value		$ 152

Investment Securities (Gains (L

Investment Securities (Gains (Losses) on Sales of Securities Available for Sale) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Investments, Debt and Equity Securities [Abstract]
Gross Gains	$ 69	$ 57	$ 38
Gross Losses	(21)	(57)	(31)
Net Gains	48		7
Tax Expense	$ 10		$ 2

Investment Securities (Contract

Investment Securities (Contractual Maturity of Debt Securities) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, 1 year or less	$ 2,553
Available for Sale Securities, Amortized Cost, After 1 year through 5 years	14,719
Available for Sale Securities, Amortized Cost, After 5 years through 10 years	6,771
Available for Sale Securities, Amortized Cost, After 10 years	43,747
Securities available for sale debt securities, amortized cost	67,790	$ 63,514
Available-for-sale Securities, Fair value, 1 year or less	2,573
Available-for-sale Securities, Fair value, After 1 year through 5 years	14,881
Available-for-sale Securities, Fair value, After 5 years through 10 years	6,924
Available-for-sale Securities, Fair Value, After 10 years	44,785
Available-for-sale Securities, Fair Value	$ 69,163	63,389
Weighted-average yield, GAAP basis, available for sale securities	2.93%
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, within One Year, Amortized Cost	$ 45
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after One Through Five Years, Amortized Cost	1,054
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after Five Through Ten Years, Amortized Cost	1,460
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	15,102
Held-to-maturity, debt securities	17,661	19,312
Held-to-maturity Securities, Fair Value, 1 year or less	45
Held-to-maturity Securities, Fair Value, After 1 year through 5 years	1,089
Held-to-maturity, Securities, Fair Value, After 5 through 10 years	1,543
Held-to-maturity, Securities, Fair Value, After 10 years	15,367
Debt Securities, Held-to-maturity, Fair Value	$ 18,044	$ 19,019
Weighted-average yield, GAAP basis, held to maturity securities	3.35%
One Year or Less
Debt Securities, Available-for-sale [Line Items]
Weighted-average yield, GAAP basis, available for sale securities	2.94%
Weighted-average yield, GAAP basis, held to maturity securities	3.75%
After One Year Through Five Years
Debt Securities, Available-for-sale [Line Items]
Weighted-average yield, GAAP basis, available for sale securities	2.28%
Weighted-average yield, GAAP basis, held to maturity securities	3.59%
After Five Years Through Ten Years
Debt Securities, Available-for-sale [Line Items]
Weighted-average yield, GAAP basis, available for sale securities	2.66%
Weighted-average yield, GAAP basis, held to maturity securities	3.53%
After Ten Years
Debt Securities, Available-for-sale [Line Items]
Weighted-average yield, GAAP basis, available for sale securities	3.19%
Weighted-average yield, GAAP basis, held to maturity securities	3.32%
US Treasury and Government Agencies Securities
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, 1 year or less	$ 2,198
Available for Sale Securities, Amortized Cost, After 1 year through 5 years	10,189
Available for Sale Securities, Amortized Cost, After 5 years through 10 years	2,984
Available for Sale Securities, Amortized Cost, After 10 years	779
Securities available for sale debt securities, amortized cost	16,150
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after One Through Five Years, Amortized Cost	198
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after Five Through Ten Years, Amortized Cost	300
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	278
Held-to-maturity, debt securities	776
Residential mortgage-backed Securities | Mortgage-backed Securities Agency
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, 1 year or less	2
Available for Sale Securities, Amortized Cost, After 1 year through 5 years	65
Available for Sale Securities, Amortized Cost, After 5 years through 10 years	1,194
Available for Sale Securities, Amortized Cost, After 10 years	34,586
Securities available for sale debt securities, amortized cost	35,847
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after One Through Five Years, Amortized Cost	55
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after Five Through Ten Years, Amortized Cost	516
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	13,848
Held-to-maturity, debt securities	14,419
Residential mortgage-backed Securities | Mortgage-backed Securities Non-agency
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, After 10 years	1,515
Securities available for sale debt securities, amortized cost	1,515
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	133
Held-to-maturity, debt securities	133
Commercial Mortgage Backed Securities | Mortgage-backed Securities Agency
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, 1 year or less	8
Available for Sale Securities, Amortized Cost, After 1 year through 5 years	565
Available for Sale Securities, Amortized Cost, After 5 years through 10 years	490
Available for Sale Securities, Amortized Cost, After 10 years	2,031
Securities available for sale debt securities, amortized cost	3,094
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after One Through Five Years, Amortized Cost	10
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	49
Held-to-maturity, debt securities	59
Commercial Mortgage Backed Securities | Mortgage-backed Securities Non-agency
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, After 1 year through 5 years	75
Available for Sale Securities, Amortized Cost, After 5 years through 10 years	350
Available for Sale Securities, Amortized Cost, After 10 years	2,927
Securities available for sale debt securities, amortized cost	3,352
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	430
Held-to-maturity, debt securities	430
Asset backed
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, 1 year or less	8
Available for Sale Securities, Amortized Cost, After 1 year through 5 years	2,511
Available for Sale Securities, Amortized Cost, After 5 years through 10 years	1,267
Available for Sale Securities, Amortized Cost, After 10 years	1,258
Securities available for sale debt securities, amortized cost	5,044
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after One Through Five Years, Amortized Cost	6
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after Five Through Ten Years, Amortized Cost	19
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	27
Held-to-maturity, debt securities	52
Other debt
Debt Securities, Available-for-sale [Line Items]
Available for Sale Securities, Amortized Cost, 1 year or less	337
Available for Sale Securities, Amortized Cost, After 1 year through 5 years	1,314
Available for Sale Securities, Amortized Cost, After 5 years through 10 years	486
Available for Sale Securities, Amortized Cost, After 10 years	651
Securities available for sale debt securities, amortized cost	2,788
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, within One Year, Amortized Cost	45
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after One Through Five Years, Amortized Cost	785
Debt Securities, Held-to-maturity, Maturity, Allocated and Single Maturity Date, after Five Through Ten Years, Amortized Cost	625
Debt Securities, Held-to-maturity, Allocated and Single Maturity Date, after Ten Years, Amortized Cost	337
Held-to-maturity, debt securities	$ 1,792

Investment Securities (Fair Val

Investment Securities (Fair Value of Securities Pledged and Accepted as Collateral) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Investments, Debt and Equity Securities [Abstract]
Pledged to others	$ 14,609	$ 7,597
Permitted by contract or custom to sell or repledge	2,349	6,905
Permitted amount repledged to others	360	923
Permitted amount not repledged	$ 2,000	$ 6,000

Fair Value (Narrative) (Details

Fair Value (Narrative) (Details) - USD ($) $ in Billions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Indirect Investments - Estimated remaining liquidation period	12 years
Carrying value of FHLB and FRB stock	$ 1.6	$ 1.8

Fair Value (Recurring Fair Valu

Fair Value (Recurring Fair Value Measurements) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Assets
Total debt securities	$ 69,163	$ 63,389
Securities available for sale, fair value		63,389
Mortgage servicing rights	1,644	1,983
Financial derivatives	2,196	1,052
Liabilities
Financial derivatives	539	1,063
Fair Value, Measurements, Recurring
Assets
Total debt securities	69,163
Securities available for sale, fair value		63,389
Loans	742	782
Equity investments	2,421	2,209
Trading securities	3,220	3,916
Financial derivatives	3,502	2,081
Other assets	470	493
Total Assets	82,227	75,744
Liabilities
Other borrowed funds	518	1,007
Financial derivatives	2,019	2,290
Other liabilities	137	58
Total liabilities	2,674	3,355
Residential Mortgages | Fair Value, Measurements, Recurring
Assets
Loans held for sale	819	495
Mortgage servicing rights	995	1,257
Commercial Mortgages | Fair Value, Measurements, Recurring
Assets
Loans held for sale	246	396
Mortgage servicing rights	649	726
US Treasury and Government Agencies Securities | Fair Value, Measurements, Recurring
Assets
Total debt securities	16,516	18,100
Residential mortgage-backed Securities | Mortgage-backed Securities Agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	36,321	28,993
Residential mortgage-backed Securities | Mortgage-backed Securities Non-agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	1,814	2,211
Commercial Mortgage Backed Securities | Mortgage-backed Securities Agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	3,118	2,577
Commercial Mortgage Backed Securities | Mortgage-backed Securities Non-agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	3,372	2,657
Asset backed | Fair Value, Measurements, Recurring
Assets
Total debt securities	5,114	4,972
Other Debt Obligations | Fair Value, Measurements, Recurring
Assets
Total debt securities	2,908	3,879
Level 1 | Fair Value, Measurements, Recurring
Assets
Total debt securities	16,236
Securities available for sale, fair value		17,753
Equity investments	855	751
Trading securities	433	2,137
Financial derivatives		3
Other assets	339	291
Total Assets	17,863	20,935
Liabilities
Other borrowed funds	385	868
Financial derivatives		1
Total liabilities	385	869
Level 1 | US Treasury and Government Agencies Securities | Fair Value, Measurements, Recurring
Assets
Total debt securities	16,236	17,753
Level 2 | Fair Value, Measurements, Recurring
Assets
Total debt securities	50,872
Securities available for sale, fair value		43,150
Loans	442	510
Trading securities	2,787	1,777
Financial derivatives	3,448	2,053
Other assets	131	157
Total Assets	58,679	48,449
Liabilities
Other borrowed funds	126	132
Financial derivatives	1,819	2,021
Total liabilities	1,945	2,153
Level 2 | Residential Mortgages | Fair Value, Measurements, Recurring
Assets
Loans held for sale	817	493
Level 2 | Commercial Mortgages | Fair Value, Measurements, Recurring
Assets
Loans held for sale	182	309
Level 2 | US Treasury and Government Agencies Securities | Fair Value, Measurements, Recurring
Assets
Total debt securities	280	347
Level 2 | Residential mortgage-backed Securities | Mortgage-backed Securities Agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	36,321	28,993
Level 2 | Residential mortgage-backed Securities | Mortgage-backed Securities Non-agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	73	83
Level 2 | Commercial Mortgage Backed Securities | Mortgage-backed Securities Agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	3,118	2,577
Level 2 | Commercial Mortgage Backed Securities | Mortgage-backed Securities Non-agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	3,372	2,657
Level 2 | Asset backed | Fair Value, Measurements, Recurring
Assets
Total debt securities	4,874	4,698
Level 2 | Other Debt Obligations | Fair Value, Measurements, Recurring
Assets
Total debt securities	2,834	3,795
Level 3 | Fair Value, Measurements, Recurring
Assets
Total debt securities	2,055
Securities available for sale, fair value		2,486
Loans	300	272
Equity investments	1,276	1,255
Trading securities		2
Financial derivatives	54	25
Other assets		45
Total Assets	5,395	6,157
Liabilities
Other borrowed funds	7	7
Financial derivatives	200	268
Other liabilities	137	58
Total liabilities	344	333
Level 3 | Residential Mortgages | Fair Value, Measurements, Recurring
Assets
Loans held for sale	2	2
Mortgage servicing rights	995	1,257
Level 3 | Commercial Mortgages | Fair Value, Measurements, Recurring
Assets
Loans held for sale	64	87
Mortgage servicing rights	649	726
Level 3 | Residential mortgage-backed Securities | Mortgage-backed Securities Non-agency | Fair Value, Measurements, Recurring
Assets
Total debt securities	1,741	2,128
Level 3 | Asset backed | Fair Value, Measurements, Recurring
Assets
Total debt securities	240	274
Level 3 | Other Debt Obligations | Fair Value, Measurements, Recurring
Assets
Total debt securities	$ 74	$ 84
Assets at fair value | Assets, Total
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Concentration risk, percentage	20.00%	20.00%
Level 3 assets | Assets, Total
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Concentration risk, percentage	7.00%	8.00%
Level 3 assets | Assets
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Concentration risk, percentage	1.00%	2.00%
Liabilities at fair value | Liabilities, Total
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Concentration risk, percentage	1.00%	1.00%
Level 3 liabilities | Liabilities, Total
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Concentration risk, percentage	13.00%	10.00%
Level 3 liabilities | Liabilities
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Concentration risk, percentage	1.00%	1.00%

Fair Value (Reconciliation of R

Fair Value (Reconciliation of Recurring Fair Value Measurements) (Details) - Fair Value, Measurements, Recurring - Level 3 - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	$ 6,157	$ 6,475
Included in Earnings	89	466
Included in Other comprehensive income	12	(25)
Purchases	769	750
Sales	(662)	(424)
Issuances	89	101
Settlements	(1,027)	(1,137)
Transfers into Level 3	16	24
Transfers out of Level 3	(48)	(73)
Ending Balance	5,395	6,157
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet	(163)	280
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	333	531
Included in Earnings	169	(38)
Purchases	16	12
Sales	12	12
Issuances	133	167
Settlements	(319)	(351)
Ending Balance	344	333
Unrealized gains or (losses) on liabilities held on Consolidated Balance Sheet	161	(29)
Fair Value Additional Information [Abstract]
Net gains (losses) included in earnings (realized and unrealized) relating to Level 3 assets and liabilities	(80)	504
Net unrealized gains (losses) relating to Level 3 assets and liabilities	(324)	309
Loans Held For Sale | Residential Mortgages
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	2	3
Purchases	5	4
Sales	(2)	(3)
Settlements	(2)
Transfers into Level 3	16	14
Transfers out of Level 3	(17)	(16)
Ending Balance	2	2
Loans Held For Sale | Commercial Mortgages
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	87	107
Included in Earnings	1
Settlements	(24)	(20)
Ending Balance	64	87
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet	1	1
Securities available for sale
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	2,486	3,080
Included in Earnings	80	63
Included in Other comprehensive income	12	(25)
Purchases	9	7
Sales	(3)
Settlements	(529)	(634)
Transfers out of Level 3		(5)
Ending Balance	2,055	2,486
Securities available for sale | Residential mortgage-backed Securities
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	2,128	2,661
Included in Earnings	73	53
Included in Other comprehensive income	15	(24)
Settlements	(475)	(562)
Ending Balance	1,741	2,128
Securities available for sale | Asset backed
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	274	332
Included in Earnings	6	5
Included in Other comprehensive income	3	(7)
Settlements	(43)	(56)
Ending Balance	240	274
Securities available for sale | Other debt
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	84	87
Included in Earnings	1	5
Included in Other comprehensive income	(6)	6
Purchases	9	7
Sales	(3)
Settlements	(11)	(16)
Transfers out of Level 3		(5)
Ending Balance	74	84
Loans
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	272	298
Included in Earnings	13	13
Purchases	142	102
Sales	(42)	(25)
Settlements	(54)	(74)
Transfers into Level 3		10
Transfers out of Level 3	(31)	(52)
Ending Balance	300	272
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet	7	2
Equity investments
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	1,255	1,036
Included in Earnings	262	204
Purchases	374	411
Sales	(615)	(396)
Ending Balance	1,276	1,255
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet	57	110
Mortgage Servicing Rights | Residential Mortgages
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	1,257	1,164
Included in Earnings	(250)	90
Purchases	114	129
Issuances	36	44
Settlements	(162)	(170)
Ending Balance	995	1,257
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet	(235)	83
Mortgage Servicing Rights | Commercial Mortgages
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	726	668
Included in Earnings	(87)	51
Purchases	103	93
Issuances	53	57
Settlements	(146)	(143)
Ending Balance	649	726
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet	(87)	51
Trading securities
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	2	2
Settlements	(2)
Ending Balance		2
Financial derivatives
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	25	10
Included in Earnings	70	59
Purchases	22	4
Settlements	(63)	(48)
Ending Balance	54	25
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet	94	47
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	268	487
Included in Earnings	101	(53)
Sales	10	12
Settlements	(179)	(178)
Ending Balance	200	268
Unrealized gains or (losses) on liabilities held on Consolidated Balance Sheet	112	(42)
Other assets
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	45	107
Included in Earnings		(14)
Settlements	(45)	(48)
Ending Balance		45
Unrealized gains or (losses) on assets held on Consolidated Balance Sheet		(14)
Other borrowed funds
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	7	11
Issuances	52	64
Settlements	(52)	(68)
Ending Balance	7	7
Other liabilities
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning Balance	58	33
Included in Earnings	68	15
Purchases	16	12
Sales	2
Issuances	81	103
Settlements	(88)	(105)
Ending Balance	137	58
Unrealized gains or (losses) on liabilities held on Consolidated Balance Sheet	$ 49	$ 13

Fair Value (Fair Value Measurem

Fair Value (Fair Value Measurements- Recurring Quantitative Information) (Details) - Fair Value, Measurements, Recurring $ in Millions	12 Months Ended
	Dec. 31, 2019USD ($)	Dec. 31, 2018USD ($)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 82,227	$ 75,744
Financial and nonfinancial liabilities, fair value disclosure	(2,674)	(3,355)
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	5,395	6,157
Financial and nonfinancial liabilities, fair value disclosure	(344)	(333)
Recuring Assets, Net of Liabilities - Fair Value	5,051	5,824
Assets, fair value disclosure	5,400	6,100
Level 3 | Loans - Residential real estate | Discounted Cash Flow
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	72	90
Level 3 | Loans - Residential real estate | Consensus Pricing
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 184	$ 129
Level 3 | Loans - Residential real estate | Consensus Pricing | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cumulative default rate	3.60%	11.00%
Level 3 | Loans - Residential real estate | Consensus Pricing | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cumulative default rate	100.00%	100.00%
Level 3 | Loans - Residential real estate | Consensus Pricing | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cumulative default rate	76.70%	81.80%
Level 3 | Loans - Home equity | Consensus Pricing
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 44	$ 53
Level 3 | Loans - Home equity | Consensus Pricing | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Credit and Liquidity discount	0.00%	0.00%
Level 3 | Loans - Home equity | Consensus Pricing | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Credit and Liquidity discount	99.00%	99.00%
Level 3 | Loans - Home equity | Consensus Pricing | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Credit and Liquidity discount	63.40%	61.30%
Level 3 | Equity investments | Multiple of Adjusted Earnings
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 1,276	$ 1,255
Level 3 | Equity investments | Multiple of Adjusted Earnings | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Multiple of earnings	5	4.5
Level 3 | Equity investments | Multiple of Adjusted Earnings | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Multiple of earnings	16.5	16
Level 3 | Equity investments | Multiple of Adjusted Earnings | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Multiple of earnings	8.5	8.4
Level 3 | Insignificant Assets, Net of Liabilities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure		$ 35
Financial and nonfinancial liabilities, fair value disclosure	$ (38)
Residential Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 995	$ 1,257
Residential Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	3.20%	4.92%
Residential Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	14.35%	14.55%
Residential Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	7.69%	8.06%
Commercial Mortgages | Level 3 | Loans Held For Sale | Discounted Cash Flow, Spread Over the Benchmark Curve
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 64	$ 87
Commercial Mortgages | Level 3 | Loans Held For Sale | Discounted Cash Flow | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	5.30%	5.35%
Commercial Mortgages | Level 3 | Loans Held For Sale | Discounted Cash Flow | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	23.95%	19.00%
Commercial Mortgages | Level 3 | Loans Held For Sale | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	18.89%	12.17%
Commercial Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 649	$ 726
Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 1,741	$ 2,128
Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	1.88%	2.16%
Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Assets, Fair Value Disclosure	$ 240	$ 274
Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Spread over the benchmark curve	2.15%	1.98%
Visa Class B Swap | Level 3 | Financial derivatives | Discounted Cash Flow
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Financial and nonfinancial liabilities, fair value disclosure	$ (176)	$ (210)
Estimated growth rate of Visa Class A share price	16.00%	16.00%
Estimated length of litigation resolution date	3/30/2021	12/31/2020
Visa Class B Swap | Level 3 | Financial derivatives | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Estimated conversion factor of Class B shares into Class A shares	162.30%	163.00%
Measurement Input, Constant Default Rate | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0	0
Measurement Input, Constant Default Rate | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.141	0.188
Measurement Input, Constant Default Rate | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.043	0.051
Measurement Input, Constant Default Rate | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.010	0.010
Measurement Input, Constant Default Rate | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.072	0.185
Measurement Input, Constant Default Rate | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.034	0.040
Measurement Input, Loss Severity | Level 3 | Loans - Residential real estate | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	0.080	0.080
Measurement Input, Loss Severity | Level 3 | Loans - Residential real estate | Consensus Pricing | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	0	0
Measurement Input, Loss Severity | Level 3 | Loans - Residential real estate | Consensus Pricing | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	1	1
Measurement Input, Loss Severity | Level 3 | Loans - Residential real estate | Consensus Pricing | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	0.145	0.172
Measurement Input, Loss Severity | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.266	0.100
Measurement Input, Loss Severity | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.957	1
Measurement Input, Loss Severity | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.519	0.508
Measurement Input, Loss Severity | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.300	0.150
Measurement Input, Loss Severity | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	1	1
Measurement Input, Loss Severity | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.576	0.638
Measurement Input, Constant Prepayment Rate | Residential Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0	0
Measurement Input, Constant Prepayment Rate | Residential Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.538	0.545
Measurement Input, Constant Prepayment Rate | Residential Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.135	0.087
Measurement Input, Constant Prepayment Rate | Commercial Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.035	0.046
Measurement Input, Constant Prepayment Rate | Commercial Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.181	0.147
Measurement Input, Constant Prepayment Rate | Commercial Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.046	0.057
Measurement Input, Constant Prepayment Rate | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.010	0.010
Measurement Input, Constant Prepayment Rate | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.362	0.330
Measurement Input, Constant Prepayment Rate | Residential mortgage-backed Securities | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.099	0.1180
Measurement Input, Constant Prepayment Rate | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.010	0.010
Measurement Input, Constant Prepayment Rate | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.220	0.190
Measurement Input, Constant Prepayment Rate | Asset backed | Level 3 | Securities available for sale | Priced By A Third Party Vendor Using Discounted Cash Flow Pricing Model | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt Securities, Available-for-sale, Measurement Input	0.075	0.085
Measurement Input, Discount Rate | Level 3 | Loans - Residential real estate | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	0.048	0.058
Measurement Input, Discount Rate | Level 3 | Loans - Residential real estate | Consensus Pricing | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	0.050	0.055
Measurement Input, Discount Rate | Level 3 | Loans - Residential real estate | Consensus Pricing | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	0.080	0.083
Measurement Input, Discount Rate | Level 3 | Loans - Residential real estate | Consensus Pricing | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans, Measurement Input	0.052	0.058
Measurement Input, Discount Rate | Commercial Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Minimum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.056	0.069
Measurement Input, Discount Rate | Commercial Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.081	0.085
Measurement Input, Discount Rate | Commercial Mortgages | Level 3 | Mortgage Servicing Rights | Discounted Cash Flow | Weighted Average
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Servicing asset, measurement input	0.079	0.084

Fair Value (Nonrecurring Fair V

Fair Value (Nonrecurring Fair Value Measurements) (Details) - Fair Value, Measurements, Nonrecurring - Level 3 - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets - Gains (Losses)	$ (84)	$ (39)	$ (186)
Nonaccrual loans
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets - Gains (Losses)	(76)	(28)	(8)
OREO and Foreclosed Assets
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets - Gains (Losses)	(5)	(7)	(10)
Long-lived Assets
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets - Gains (Losses)	(3)	(4)	$ (168)
Fair Value of Property or Collateral
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	198	198
Fair Value of Property or Collateral | Nonaccrual loans
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	136	128
Fair Value of Property or Collateral | OREO and Foreclosed Assets
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	57	59
Fair Value of Property or Collateral | Long-lived Assets
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	$ 5	$ 11

Fair Value (Fair Value Option -

Fair Value (Fair Value Option - Fair Value and Principal Balances) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Loans Held For Sale | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	$ 819	$ 495
Aggregate Unpaid Principal Balance - Assets	798	478
Difference - Assets	21	17
Loans Held For Sale | Commercial Mortgage
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	246	396
Aggregate Unpaid Principal Balance - Assets	265	411
Difference - Assets	(19)	(15)
Loans Held For Sale | Performing loans | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	813	489
Aggregate Unpaid Principal Balance - Assets	792	472
Difference - Assets	21	17
Loans Held For Sale | Performing loans | Commercial Mortgage
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	245	396
Aggregate Unpaid Principal Balance - Assets	263	411
Difference - Assets	(18)	(15)
Loans Held For Sale | Accruing loans 90 days or more past due | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	2	2
Aggregate Unpaid Principal Balance - Assets	2	2
Loans Held For Sale | Nonaccrual loans | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	4	4
Aggregate Unpaid Principal Balance - Assets	4	4
Difference - Assets
Loans Held For Sale | Nonaccrual loans | Commercial Mortgage
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	1
Aggregate Unpaid Principal Balance - Assets	2
Difference - Assets	(1)
Loans | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	742	782
Aggregate Unpaid Principal Balance - Assets	865	919
Difference - Assets	(123)	(137)
Loans | Performing loans | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	291	279
Aggregate Unpaid Principal Balance - Assets	304	298
Difference - Assets	(13)	(19)
Loans | Accruing loans 90 days or more past due | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	285	321
Aggregate Unpaid Principal Balance - Assets	296	329
Difference - Assets	(11)	(8)
Loans | Nonaccrual loans | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	166	182
Aggregate Unpaid Principal Balance - Assets	265	292
Difference - Assets	(99)	(110)
Other assets
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Assets	132	156
Aggregate Unpaid Principal Balance - Assets	125	176
Difference - Assets	7	(20)
Other borrowed funds
Fair Value, Option, Quantitative Disclosures [Line Items]
Fair Value - Liabilities	63	64
Aggregate Unpaid Principal Balance - Liabilities	64	65
Difference - Liabilities	$ (1)	$ (1)

Fair Value (Fair Value Option_2

Fair Value (Fair Value Option - Changes in Fair Value) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Loans Held For Sale | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Gains (Losses) - FVO: Changes in Fair Value	$ 84	$ 38	$ 121
Loans Held For Sale | Commercial Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Gains (Losses) - FVO: Changes in Fair Value	61	67	87
Loans | Residential Mortgages
Fair Value, Option, Quantitative Disclosures [Line Items]
Gains (Losses) - FVO: Changes in Fair Value	23	24	27
Other assets
Fair Value, Option, Quantitative Disclosures [Line Items]
Gains (Losses) - FVO: Changes in Fair Value	$ 40	$ (40)	$ 60

Fair Value (Additional Fair Val

Fair Value (Additional Fair Value Information Related To Financial Instruments) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Financial Instruments, Financial Assets, Balance Sheet Groupings
Securities held to maturity	$ 18,044	$ 19,019
Carrying Amount
Financial Instruments, Financial Assets, Balance Sheet Groupings
Cash and due from banks	5,061	5,608
Interest-earning deposits with banks	23,413	10,893
Securities held to maturity	17,661	19,312
Net loans (excludes leases)	229,205	215,525
Other assets	5,700	11,065
Total assets	281,040	262,403
Financial Instruments, Financial Liabilities, Balance Sheet Groupings
Deposits	21,663	18,507
Borrowed funds	59,745	56,412
Unfunded loan commitments and letters of credit	318	285
Other Liabilities	506	393
Total liabilities	82,232	75,597
Fair Value
Financial Instruments, Financial Assets, Balance Sheet Groupings
Cash and due from banks	5,061	5,608
Interest-earning deposits with banks	23,413	10,893
Securities held to maturity	18,044	19,019
Net loans (excludes leases)	232,670	216,492
Other assets	5,700	11,065
Total assets	284,888	263,077
Financial Instruments, Financial Liabilities, Balance Sheet Groupings
Deposits	21,425	18,246
Borrowed funds	60,399	56,657
Unfunded loan commitments and letters of credit	318	285
Other Liabilities	506	393
Total liabilities	82,648	75,581
Fair Value | Level 1
Financial Instruments, Financial Assets, Balance Sheet Groupings
Cash and due from banks	5,061	5,608
Securities held to maturity	832	763
Total assets	5,893	6,371
Fair Value | Level 2
Financial Instruments, Financial Assets, Balance Sheet Groupings
Interest-earning deposits with banks	23,413	10,893
Securities held to maturity	17,039	18,112
Other assets	5,692	11,060
Total assets	46,144	40,065
Financial Instruments, Financial Liabilities, Balance Sheet Groupings
Deposits	21,425	18,246
Borrowed funds	58,622	54,872
Other Liabilities	506	393
Total liabilities	80,553	73,511
Fair Value | Level 3
Financial Instruments, Financial Assets, Balance Sheet Groupings
Securities held to maturity	173	144
Net loans (excludes leases)	232,670	216,492
Other assets	8	5
Total assets	232,851	216,641
Financial Instruments, Financial Liabilities, Balance Sheet Groupings
Borrowed funds	1,777	1,785
Unfunded loan commitments and letters of credit	318	285
Total liabilities	$ 2,095	$ 2,070

Goodwill and Mortgage Servici_3

Goodwill and Mortgage Servicing Rights (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Finite-Lived Intangible Assets [Line Items]
Mortgage servicing rights	$ 1,644	$ 1,983
Fees from Mortgage and Other Loan Servicing	$ 500	$ 500	$ 500

Goodwill and Mortgage Servici_4

Goodwill and Mortgage Servicing Rights (Goodwill by Business Segment 10-K) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Goodwill [Line Items]
Goodwill	$ 9,233	$ 9,218	$ 9,173
Retail Banking
Goodwill [Line Items]
Goodwill	5,795	5,795	5,795
Corporate & Institutional Banking
Goodwill [Line Items]
Goodwill	3,374	3,359	3,314
Goodwill from business acquisitions	15	45
Asset Management Group
Goodwill [Line Items]
Goodwill	$ 64	$ 64	$ 64

Goodwill and Mortgage Servici_5

Goodwill and Mortgage Servicing Rights (Mortgage Servicing Rights) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Servicing Asset at Fair Value, Amount [Roll Forward]
Mortgage servicing rights, beginning balance	$ 1,983
Mortgage servicing rights, ending balance	1,644	$ 1,983
Mortgage Servicing Rights | Residential Mortgages
Servicing Asset at Fair Value, Amount [Roll Forward]
Mortgage servicing rights, beginning balance	1,257	1,164	$ 1,182
Mortgage servicing rights, ending balance	995	1,257	1,164
Unpaid principal balance of loans serviced for others at end of period	120,464	125,388	126,769
Servicing Advances	111	156	201
Mortgage Servicing Rights | Residential Mortgages | Time and Payoffs
Servicing Asset at Fair Value, Amount [Roll Forward]
Changes in Fair Value	(162)	(170)	(175)
Mortgage Servicing Rights | Residential Mortgages | Other
Servicing Asset at Fair Value, Amount [Roll Forward]
Changes in Fair Value	(250)	90	(83)
Mortgage Servicing Rights | Residential Mortgages | From loans sold with servicing retained
Servicing Asset at Fair Value, Amount [Roll Forward]
Additions	36	44	55
Mortgage Servicing Rights | Residential Mortgages | Purchases
Servicing Asset at Fair Value, Amount [Roll Forward]
Additions	114	129	185
Mortgage Servicing Rights | Commercial Real Estate
Servicing Asset at Fair Value, Amount [Roll Forward]
Mortgage servicing rights, beginning balance	726	668	576
Mortgage servicing rights, ending balance	649	726	668
Unpaid principal balance of loans serviced for others at end of period	216,992	180,496	162,182
Servicing Advances	157	220	217
Mortgage Servicing Rights | Commercial Real Estate | Time and Payoffs
Servicing Asset at Fair Value, Amount [Roll Forward]
Changes in Fair Value	(146)	(143)	(111)
Mortgage Servicing Rights | Commercial Real Estate | Other
Servicing Asset at Fair Value, Amount [Roll Forward]
Changes in Fair Value	(87)	51	46
Mortgage Servicing Rights | Commercial Real Estate | From loans sold with servicing retained
Servicing Asset at Fair Value, Amount [Roll Forward]
Additions	53	57	88
Mortgage Servicing Rights | Commercial Real Estate | Purchases
Servicing Asset at Fair Value, Amount [Roll Forward]
Additions	$ 103	$ 93	$ 69

Goodwill and Mortgage Servici_6

Goodwill and Mortgage Servicing Rights (Commercial and Residential Mortgage Loan Servicing Assets - Key Valuation Assumptions) (Details) $ in Millions	12 Months Ended
	Dec. 31, 2019USD ($)	Dec. 31, 2018USD ($)	Dec. 31, 2017USD ($)	Dec. 31, 2016USD ($)
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]
Fair Value	$ 1,644	$ 1,983
Mortgage Servicing Rights | Commercial Real Estate
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]
Fair Value	$ 649	$ 726	$ 668	$ 576
Weighted-average life	4 years 1 month 6 days	4 years 1 month 6 days
Decline in fair value from 10% adverse change in prepayment rate	$ 9	$ 10
Decline in fair value from 20% adverse change in prepayment rate	17	19
Decline in fair value from 10% adverse change in interest rate	17	19
Decline in fair value from 20% adverse change in interest rate	34	39
Mortgage Servicing Rights | Residential Mortgages
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]
Fair Value	$ 995	$ 1,257	$ 1,164	$ 1,182
Weighted-average life	5 years 2 months 12 days	6 years 10 months 24 days
Decline in fair value from 10% adverse change in prepayment rate	$ 46	$ 41
Decline in fair value from 20% adverse change in prepayment rate	$ 89	$ 79
Spread over the benchmark curve	7.69%	8.06%
Decline in fair value from 10% adverse change in adjusted spread	$ 27	$ 37
Decline in fair value from 20% adverse change in adjusted spread	$ 52	$ 73
Measurement Input, Constant Prepayment Rate | Mortgage Servicing Rights | Commercial Real Estate
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]
Servicing asset, measurement input	0.0456	0.0565
Measurement Input, Constant Prepayment Rate | Mortgage Servicing Rights | Residential Mortgages
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]
Servicing asset, measurement input	0.1351	0.0869
Measurement Input, Discount Rate | Mortgage Servicing Rights | Commercial Real Estate
Sensitivity Analysis of Fair Value of Interests Continued to be Held by Transferor, Servicing Assets or Liabilities, Impact of Adverse Change in Assumption [Line Items]
Servicing asset, measurement input	0.0791	0.0839

Premises, Equipment and Lease_3

Premises, Equipment and Leasehold Improvements (Premises, Equipment and Leasehold Improvements) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Property, Plant and Equipment [Abstract]
Total premises, equipment and leasehold improvements	$ 14,681	$ 11,864
Accumulated depreciation and amortization	(6,953)	(6,137)
Net book value	$ 7,728	$ 5,727

Premises, Equipment and Lease_4

Premises, Equipment and Leasehold Improvements (Depreciation and Amortization Expense) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Property, Plant and Equipment [Abstract]
Depreciation	$ 778	$ 754	$ 743
Amortization	109	78	56
Total depreciation And amortization	$ 887	$ 832	$ 799

Time Deposits (Narrative) (Deta

Time Deposits (Narrative) (Details) $ in Billions	Dec. 31, 2019USD ($)
Banking and Thrift [Abstract]
Total time Deposits	$ 21.7

Time Deposits (Time Deposits) (

Time Deposits (Time Deposits) (Details) $ in Billions	Dec. 31, 2019USD ($)
Banking and Thrift [Abstract]
2020	$ 18.6
2021	1.6
2022	0.6
2023	0.4
2024	0.2
2025 and thereafter	$ 0.3

Borrowed Funds (Narrative) (Det

Borrowed Funds (Narrative) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Debt Instrument [Line Items]
Total borrowed funds	$ 60,263	$ 57,419
PNC Capital Trust C
Debt Instrument [Line Items]
Carrrying value - junior subordinated debt	205
Trust preferred securities	200
Parent Company
Debt Instrument [Line Items]
Total borrowed funds	9,825	6,715
Bank
Debt Instrument [Line Items]
Total borrowed funds	41,660	45,699
Senior Notes | Parent Company
Debt Instrument [Line Items]
Total borrowed funds	8,843	5,063
Basis adjustments - Fair value accounting hedges	177
Senior Notes | Bank
Debt Instrument [Line Items]
Total borrowed funds	20,167	19,955
Basis adjustments - Fair value accounting hedges	167
Subordinated Debt | Parent Company
Debt Instrument [Line Items]
Total borrowed funds	777	1,447
Basis adjustments - Fair value accounting hedges	34
Subordinated Debt | Bank
Debt Instrument [Line Items]
Total borrowed funds	5,152	$ 4,243
Basis adjustments - Fair value accounting hedges	$ 170

Borrowed Funds (Remaining Matur

Borrowed Funds (Remaining Maturity) (Details) $ in Billions	Dec. 31, 2019USD ($)
Debt Disclosure [Abstract]
Due in 2020	$ 27.1
Due in 2021	8.5
Due in 2022	8
Due in 2023	2.3
Due in 2024	3
Due in 2025 and thereafter	$ 11.4

Borrowed Funds (FHLB Borrowings

Borrowed Funds (FHLB Borrowings, Bank Notes, Senior Debt and Subordinated Debt) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Debt Instrument [Line Items]
Borrowed Funds	$ 60,263	$ 57,419
Total FHLB, Senior and Sub Debt	51,485	52,414
Parent Company
Debt Instrument [Line Items]
Borrowed Funds	9,825	6,715
Bank
Debt Instrument [Line Items]
Borrowed Funds	41,660	45,699
Senior Notes | Parent Company
Debt Instrument [Line Items]
Borrowed Funds	8,843	5,063
Senior Notes | Bank
Debt Instrument [Line Items]
Borrowed Funds	$ 20,167	19,955
Senior Notes | Maximum | Parent Company
Debt Instrument [Line Items]
Stated interest rate	5.13%
Senior Notes | Maximum | Bank
Debt Instrument [Line Items]
Stated interest rate	3.50%
Senior Notes | Minimum | Parent Company
Debt Instrument [Line Items]
Stated interest rate	2.20%
Senior Notes | Minimum | Bank
Debt Instrument [Line Items]
Stated interest rate	1.38%
Subordinated Debt | Parent Company
Debt Instrument [Line Items]
Borrowed Funds	$ 777	1,447
Stated interest rate	3.90%
Subordinated Debt | Bank
Debt Instrument [Line Items]
Borrowed Funds	$ 5,152	4,243
Subordinated Debt | Maximum | Bank
Debt Instrument [Line Items]
Stated interest rate	4.20%
Subordinated Debt | Minimum | Bank
Debt Instrument [Line Items]
Stated interest rate	2.70%
Junior Subordinated Debt | Parent Company
Debt Instrument [Line Items]
Borrowed Funds	$ 205	205
Stated interest rate	2.48%
FHLB | Bank
Debt Instrument [Line Items]
Borrowed Funds	$ 16,341	$ 21,501
FHLB | Maximum | Bank
Debt Instrument [Line Items]
Stated interest rate	6.35%
FHLB | Minimum | Bank
Debt Instrument [Line Items]
Stated interest rate	0.00%

Employee Benefit Plans (Narrati

Employee Benefit Plans (Narrative) (Details) - USD ($) $ in Thousands	Jan. 01, 2019	Jan. 01, 2018	Jan. 01, 2017	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Defined Benefit Plan Disclosure [Line Items]
Fixed earnings credit given to all new participants in pension and postretirement plans				3.00%
Minimum annual earnings credit per participant				$ 2,000	$ 2,000
Percentage of bonds with highest yields excluded from calculation of yield curve for pension plan assumptions				10.00%
Percentage of bonds with lowest yields excluded from calculation of yield curve for pension plan assumptions				40.00%
Expected long-term return on plan assets	5.75%	6.00%	6.38%
Expected long-term return on plan assets in 2020				5.50%
Defined Contribution Plan, eligible compensation for deferral in absence of election otherwise (percent)				4.00%
Defined Contribution Plan, employee benefit plan expense				$ 139,000	139,000	$ 125,000
Qualified Pension
Defined Benefit Plan Disclosure [Line Items]
Employer contribution					200,000
Pension plan, decline in discount rate (percent)				0.50%
Nonqualified Pension
Defined Benefit Plan Disclosure [Line Items]
Employer contribution				$ 31,000	$ 24,000
Pension plan, decline in discount rate (percent)				0.50%

Employee Benefit Plans (Reconci

Employee Benefit Plans (Reconciliation of Changes in Projected Benefit Obligation and Change in Plan Assets) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Qualified Pension
Defined Benefit Plan Disclosure [Line Items]
Accumulated benefit obligation at end of year	$ 4,740	$ 4,315
Projected benefit obligation at beginning of year	4,355	4,789
Service cost	115	116	$ 160
Interest cost	186	171	179
Amendments	21
Actuarial (gains)/losses and changes in assumptions	498	(424)
Benefits paid	(288)	(297)
Projected benefit obligation at end of year	4,887	4,355	4,789
Fair value of plan assets, beginning balance	4,963	5,253
Actual return on plan assets	979	(193)
Employer contribution		200
Benefits paid	(288)	(297)
Fair value of plan assets, end balance	5,654	4,963	5,253
Funded status	767	608
Noncurrent asset	767	608
Net amount recognized on the consolidated balance sheet	767	608
Prior service cost (credit)	29	12
Net actuarial loss (gain)	411	608
Amount recognized in AOCI	440	620
Nonqualified Pension
Defined Benefit Plan Disclosure [Line Items]
Accumulated benefit obligation at end of year	259	253
Projected benefit obligation at beginning of year	258	286
Service cost	3	3	3
Interest cost	10	9	10
Actuarial (gains)/losses and changes in assumptions	25	(16)
Benefits paid	(31)	(24)
Projected benefit obligation at end of year	265	258	286
Fair value of plan assets, beginning balance	0
Employer contribution	31	24
Benefits paid	(31)	(24)
Fair value of plan assets, end balance	0	0
Funded status	(265)	(258)
Current liability	(26)	(26)
Noncurrent liability	(239)	(232)
Net amount recognized on the consolidated balance sheet	(265)	(258)
Net actuarial loss (gain)	78	57
Amount recognized in AOCI	78	57
Postretirement Benefits
Defined Benefit Plan Disclosure [Line Items]
Projected benefit obligation at beginning of year	322	355
Service cost	4	5	5
Interest cost	13	12	14
Actuarial (gains)/losses and changes in assumptions	18	(28)
Participant contributions	3	3
Federal Medicare subsidy on benefits paid		1
Benefits paid	(27)	(26)
Projected benefit obligation at end of year	333	322	355
Fair value of plan assets, beginning balance	232	230
Actual return on plan assets	15	3
Employer contribution	24	21
Participant contributions	3	3
Federal Medicare subsidy on benefits paid		1
Benefits paid	(27)	(26)
Fair value of plan assets, end balance	247	232	$ 230
Funded status	(86)	(90)
Current liability	(2)	(2)
Noncurrent liability	(84)	(88)
Net amount recognized on the consolidated balance sheet	(86)	(90)
Prior service cost (credit)	2	1
Net actuarial loss (gain)	1	(7)
Amount recognized in AOCI	$ 3	$ (6)

Employee Benefit Plans (Asset S

Employee Benefit Plans (Asset Strategy Allocation) (Details)	Dec. 31, 2019	Dec. 31, 2018
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	100.00%	100.00%
Domestic Equity
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	27.00%	27.00%
International Equity
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	17.00%	22.00%
Private Equity
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	10.00%	11.00%
Total Equity
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	54.00%	60.00%
Actual percentage of the fair value of total Plan assets held	61.00%
Domestic Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	23.00%	18.00%
High Yield Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	8.00%	9.00%
Total Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	31.00%	27.00%
Actual percentage of the fair value of total Plan assets held	24.00%
Real Estate
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	5.00%	5.00%
Actual percentage of the fair value of total Plan assets held	4.00%
Other
Defined Benefit Plan Disclosure [Line Items]
Percentage of plan assets by strategy	10.00%	8.00%
Actual percentage of the fair value of total Plan assets held	11.00%
Maximum
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	100.00%
Maximum | Domestic Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	40.00%
Maximum | International Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	25.00%
Maximum | Private Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	15.00%
Maximum | Total Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	70.00%
Maximum | Domestic Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	40.00%
Maximum | High Yield Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	25.00%
Maximum | Total Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	65.00%
Maximum | Real Estate
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	10.00%
Maximum | Other
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	15.00%
Minimum | Domestic Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	20.00%
Minimum | International Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	10.00%
Minimum | Private Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	0.00%
Minimum | Total Equity
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	40.00%
Minimum | Domestic Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	10.00%
Minimum | High Yield Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	0.00%
Minimum | Total Fixed Income
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	10.00%
Minimum | Real Estate
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	0.00%
Minimum | Other
Defined Benefit Plan Disclosure [Line Items]
Target allocation range	0.00%

Employee Benefit Plans (Pension

Employee Benefit Plans (Pension Plan Assets Fair Value Hierarchy) (Details) - PNC Pension Plan - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	$ 5,654	$ 4,963	$ 5,253
Interest bearing cash
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	1	9
Money market funds
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	456	149
U.S. government and agency securities
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	718	642
Corporate debt
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	663	586
Common stock
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	625	629
Mutual funds
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	253	236
Other
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	126	50
Investments measured at net asset value
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	2,812	2,662
Level 1
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	1,658	1,295
Level 1 | Interest bearing cash
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets		7
Level 1 | Money market funds
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	456	149
Level 1 | U.S. government and agency securities
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	582	512
Level 1 | Common stock
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	620	623
Level 1 | Other
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets		4
Level 2
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	1,176	996
Level 2 | Interest bearing cash
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	1	2
Level 2 | U.S. government and agency securities
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	135	130
Level 2 | Corporate debt
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	660	580
Level 2 | Common stock
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	1	6
Level 2 | Mutual funds
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	253	236
Level 2 | Other
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	126	42
Level 3
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	8	10
Level 3 | U.S. government and agency securities
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	1
Level 3 | Corporate debt
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	3	6
Level 3 | Common stock
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets	$ 4
Level 3 | Other
Defined Benefit Plan Disclosure [Line Items]
Fair value of plan assets		$ 4

Employee Benefit Plans (Estimat

Employee Benefit Plans (Estimated Cash Flows) (Details) $ in Millions	Dec. 31, 2019USD ($)
Qualified Pension
Defined Benefit Plan Disclosure [Line Items]
Estimated future benefit payments during 2020	$ 300
Estimated future benefit payments during 2021	315
Estimated future benefit payments during 2022	329
Estimated future benefit payments during 2023	327
Estimated future benefit payments during 2024	316
Estimated future benefit payments during 2025-2029	1,557
Nonqualified Pension
Defined Benefit Plan Disclosure [Line Items]
Estimated 2020 employer contributions	26
Estimated future benefit payments during 2020	26
Estimated future benefit payments during 2021	26
Estimated future benefit payments during 2022	23
Estimated future benefit payments during 2023	23
Estimated future benefit payments during 2024	21
Estimated future benefit payments during 2025-2029	92
Postretirement Benefits
Defined Benefit Plan Disclosure [Line Items]
Estimated 2020 employer contributions	28
Estimated future benefit payments during 2020	28
Estimated future benefit payments during 2021	27
Estimated future benefit payments during 2022	26
Estimated future benefit payments during 2023	25
Estimated future benefit payments during 2024	25
Estimated future benefit payments during 2025-2029	$ 111

Employee Benefit Plans (Net Per

Employee Benefit Plans (Net Periodic Costs (Components of Net Periodic Benefit Costs) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Defined Benefit Plan Disclosure [Line Items]
Amortization of actuarial gain/(loss)	$ (8)	$ (5)	$ (47)
Qualified Pension
Defined Benefit Plan Disclosure [Line Items]
Service cost	115	116	160
Interest cost	186	171	179
Expected return on plan assets	(288)	(306)	(285)
Amortization of prior service cost/(credit)	4	1	(3)
Amortization of actuarial (gain)/loss	4		43
Net periodic cost (benefit)	21	(18)	94
Current year prior service cost/(credit)	21		17
Amortization of prior service (cost)/credit	(4)	(1)	3
Current year actuarial loss/(gain)	(193)	75	(264)
Amortization of actuarial gain/(loss)	(4)		(43)
Total recognized in OCI	(180)	74	(287)
Total amounts recognized in net periodic cost and OCI	(159)	56	(193)
Nonqualified Pension
Defined Benefit Plan Disclosure [Line Items]
Service cost	3	3	3
Interest cost	10	9	10
Amortization of actuarial (gain)/loss	4	5	4
Net periodic cost (benefit)	17	17	17
Current year actuarial loss/(gain)	25	(16)	7
Amortization of actuarial gain/(loss)	(4)	(5)	(4)
Total recognized in OCI	21	(21)	3
Total amounts recognized in net periodic cost and OCI	38	(4)	20
Postretirement Benefits
Defined Benefit Plan Disclosure [Line Items]
Service cost	4	5	5
Interest cost	13	12	14
Expected return on plan assets	(5)	(6)	(5)
Amortization of prior service cost/(credit)			(1)
Net periodic cost (benefit)	12	11	13
Current year prior service cost/(credit)			2
Amortization of prior service (cost)/credit			1
Current year actuarial loss/(gain)	9	(25)	(22)
Total recognized in OCI	9	(25)	(19)
Total amounts recognized in net periodic cost and OCI	$ 21	$ (14)	$ (6)

Employee Benefit Plans (Net P_2

Employee Benefit Plans (Net Periodic Costs (Assumptions) (Details)	Jan. 31, 2019	Jan. 01, 2019	Jan. 01, 2018	Jan. 01, 2017
Defined Benefit Plan Disclosure [Line Items]
Rate of compensation increase (average)		3.50%	3.50%	3.50%
Assumed health care cost trend rate - Initial trend		6.50%	6.75%	7.00%
Assumed health care cost trend rate - Ultimate trend		5.00%	5.00%	5.00%
Assumed health care cost trend rate - Year ultimate trend reached		2025	2025	2025
Expected long-term return on plan assets		5.75%	6.00%	6.38%
Qualified Pension
Defined Benefit Plan Disclosure [Line Items]
Discount rate	4.15%	4.30%	3.60%	4.00%
Nonqualified Pension
Defined Benefit Plan Disclosure [Line Items]
Discount rate		4.15%	3.45%	3.80%
Postretirement Benefits
Defined Benefit Plan Disclosure [Line Items]
Discount rate		4.20%	3.55%	3.90%

Employee Benefit Plans (Other P

Employee Benefit Plans (Other Pension Assumptions) (Details)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Defined Benefit Plan Disclosure [Line Items]
Rate of compensation increase (average)	4.25%	3.50%
Assumed health care cost trend rate Initial trend	6.25%	6.50%
Assumed health care cost trend rate Ultimate trend	5.00%	5.00%
Assumed health care cost trend rate Year ultimate trend reached	2025	2025
Qualified Pension
Defined Benefit Plan Disclosure [Line Items]
Discount rate	3.30%	4.30%
Nonqualified Pension
Defined Benefit Plan Disclosure [Line Items]
Discount rate	3.05%	4.15%
Postretirement Benefits
Defined Benefit Plan Disclosure [Line Items]
Discount rate	3.20%	4.20%

Stock Based Compensation Plan_2

Stock Based Compensation Plans (Narrative) (Details) - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Payment Arrangement, Noncash Expense [Abstract]
Weighted-average grant date fair value of incentive/performance unit awards and restricted share/restricted share unit awards granted	$ 117.53	$ 149.38	$ 122.10
Total intrinsic value of incentive/performance unit and restricted share/restricted share unit awards vested during the year.	$ 218	$ 254	$ 235

Stock Based Compensation Plan_3

Stock Based Compensation Plans (Nonvested Incentive/Performance Unit Awards and Restricted Share/Restricted Share Unit Awards - Rollforward) (Details) - $ / shares shares in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Weighted-average grant date fair value, vested/released (in dollars per share)	$ 117.53	$ 149.38	$ 122.10
Nonvested Incentive / Performance Units
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Outstanding, beginning balance (in shares)	1,134
Granted (in shares)	207
Vested/Released (in shares)	(494)
Forfeitures (in shares)	(3)
Outstanding, ending balance (in shares)	844	1,134
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Weighted-average grant date fair value, beginning of period (in dollars per share)	$ 104.02
Weighted-average grant date fair value, granted (in dollars per share)	115.36
Weighted-average grant date fair value, vested/released (in dollars per share)	88.29
Weighted-average grant date fair value, forfeitures (in dollars per share)	105.43
Weighted-average grant date fair value, end of period (in dollars per share)	$ 116	$ 104.02
Nonvested Restricted Share / Restricted Share Units
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Outstanding, beginning balance (in shares)	3,104
Granted (in shares)	1,560
Vested/Released (in shares)	(1,278)
Forfeitures (in shares)	(81)
Outstanding, ending balance (in shares)	3,305	3,104
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Weighted-average grant date fair value, beginning of period (in dollars per share)	$ 115.57
Weighted-average grant date fair value, granted (in dollars per share)	117.82
Weighted-average grant date fair value, vested/released (in dollars per share)	84.37
Weighted-average grant date fair value, forfeitures (in dollars per share)	132.03
Weighted-average grant date fair value, end of period (in dollars per share)	$ 128.29	$ 115.57

Financial Derivatives (Narrativ

Financial Derivatives (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Derivative [Line Items]
Cash And Securities Held To Collateralize Net Derivative Assets	$ 1,100
Cash And Securities Pledged To Collateralize Net Derivative Liabilities	1,400
Aggregate fair value of all derivative instruments with credit-risk-related contingent features	1,700
Collateral posted on derivative instruments with credit-risk-related contingent features	1,200
Maximum amount of collateral PNC would have been required to post if the credit-risk-related contingent features underlying these agreements had been triggered	500
Risk Participation Agreements Sold
Derivative [Line Items]
Derivative Liability, Notional Amount	8,000	$ 6,000
Credit Derivative, Maximum Exposure, Undiscounted	300	200
Cash Flow Hedging | Interest Rate Contract
Derivative [Line Items]
Cash flow hedge gain (loss) to be reclassified within twelve months	164
Cash flow hedge gain (loss) to be reclassified within twelve months, net of tax	$ 129
Maximum length of time over which forecasted loan cash flows are hedged	10 years
Net Investment Hedging | Foreign Exchange Contract
Derivative [Line Items]
Other Comprehensive Income (Loss), Derivative, Excluded Component, Increase (Decrease), after Adjustments, before Tax	$ (24)	$ 76	$ (81)

Financial Derivatives (Total De

Financial Derivatives (Total Derivatives) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Derivative [Line Items]
Derivative, Notional Amount	$ 443,379	$ 394,447
Derivative Asset, Fair Value	3,502	2,081
Derivative Liability, Fair Value	2,019	2,290
Derivative Asset, Fair Value Offset Amount	690	688
Derivative Asset, Cash Collateral	616	341
Derivative Asset, Net Fair Value	2,196	1,052
Derivative Liability, Fair Value Offset Amount	690	688
Derivative Liability, Cash Collateral	790	539
Derivative Liability, Net Fair Value	539	1,063
Commodity Contracts
Derivative [Line Items]
Derivative Asset, Fair Value	306	311
Derivative Liability, Fair Value	301	305
Derivative Asset, Cash Collateral	18	210
Derivative Liability, Cash Collateral	17	17
Foreign Exchange And Other Contract
Derivative [Line Items]
Derivative Asset, Fair Value	213	269
Derivative Liability, Fair Value	425	465
Derivative Asset, Cash Collateral	5	14
Derivative Liability, Cash Collateral	81	33
Designated as Hedging Instrument
Derivative [Line Items]
Derivative, Notional Amount	55,407	49,268
Derivative Asset, Fair Value	6	8
Derivative Liability, Fair Value	6	10
Designated as Hedging Instrument | Fair Value Hedging | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	30,663	30,919
Derivative Asset, Fair Value		7
Derivative Liability, Fair Value
Designated as Hedging Instrument | Cash Flow Hedging | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	23,642	17,337
Derivative Asset, Fair Value	6	1
Derivative Liability, Fair Value
Designated as Hedging Instrument | Net Investment Hedging | Foreign Exchange Contract
Derivative [Line Items]
Derivative, Notional Amount	1,102	1,012
Derivative Asset, Fair Value
Derivative Liability, Fair Value	6	10
Not Designated as Hedging Instrument
Derivative [Line Items]
Derivative, Notional Amount	387,972	345,179
Derivative Asset, Fair Value	3,496	2,073
Derivative Liability, Fair Value	2,013	2,280
Not Designated as Hedging Instrument | Mortgage Banking | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	66,366	66,022
Derivative Asset, Fair Value	93	57
Derivative Liability, Fair Value	67	45
Not Designated as Hedging Instrument | Mortgage Banking | Swap | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	52,007	43,084
Derivative Asset, Fair Value	1
Derivative Liability, Fair Value		3
Not Designated as Hedging Instrument | Mortgage Banking | Future | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	3,487	10,658
Not Designated as Hedging Instrument | Mortgage Banking | Mortgage Commitment | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	7,738	5,771
Derivative Asset, Fair Value	60	47
Derivative Liability, Fair Value	44	39
Not Designated as Hedging Instrument | Mortgage Banking | Other Contract | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	3,134	6,509
Derivative Asset, Fair Value	32	10
Derivative Liability, Fair Value	23	3
Not Designated as Hedging Instrument | Customer Contracts
Derivative [Line Items]
Derivative, Notional Amount	311,405	271,249
Derivative Asset, Fair Value	3,394	1,941
Derivative Liability, Fair Value	1,689	1,972
Not Designated as Hedging Instrument | Customer Contracts | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	274,878	241,765
Derivative Asset, Fair Value	2,884	1,436
Derivative Liability, Fair Value	1,226	1,475
Not Designated as Hedging Instrument | Customer Contracts | Commodity Contracts
Derivative [Line Items]
Derivative, Notional Amount	9,407	6,231
Derivative Asset, Fair Value	306	311
Derivative Liability, Fair Value	301	305
Not Designated as Hedging Instrument | Customer Contracts | Foreign Exchange And Other Contract
Derivative [Line Items]
Derivative, Notional Amount	27,120	23,253
Derivative Asset, Fair Value	204	194
Derivative Liability, Fair Value	162	192
Not Designated as Hedging Instrument | Customer Contracts | Swap | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	249,075	218,496
Derivative Asset, Fair Value	2,769	1,352
Derivative Liability, Fair Value	1,187	1,432
Not Designated as Hedging Instrument | Customer Contracts | Swap | Commodity Contracts
Derivative [Line Items]
Derivative, Notional Amount	5,204	4,813
Derivative Asset, Fair Value	234	244
Derivative Liability, Fair Value	229	238
Not Designated as Hedging Instrument | Customer Contracts | Future | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	703	914
Not Designated as Hedging Instrument | Customer Contracts | Mortgage Commitment | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	3,721	2,246
Derivative Asset, Fair Value	2	7
Derivative Liability, Fair Value	6	10
Not Designated as Hedging Instrument | Customer Contracts | Other Contract | Interest Rate Contract
Derivative [Line Items]
Derivative, Notional Amount	21,379	20,109
Derivative Asset, Fair Value	113	77
Derivative Liability, Fair Value	33	33
Not Designated as Hedging Instrument | Customer Contracts | Other Contract | Commodity Contracts
Derivative [Line Items]
Derivative, Notional Amount	4,203	1,418
Derivative Asset, Fair Value	72	67
Derivative Liability, Fair Value	72	67
Not Designated as Hedging Instrument | Other Risk Management Activity | Foreign Exchange And Other Contract
Derivative [Line Items]
Derivative, Notional Amount	10,201	7,908
Derivative Asset, Fair Value	9	75
Derivative Liability, Fair Value	$ 257	$ 263

Financial Derivatives (Gains (L

Financial Derivatives (Gains (Losses) Recognized on Fair Value and Cash Flow Hedges in Consolidated Income Statement) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Derivative Instruments, Gain (Loss) [Line Items]
Loans, interest income	$ 10,525	$ 9,580	$ 8,238
Investment securities, interest income	2,426	2,261	1,998
Borrowed funds, interest expense	1,811	1,632	1,083
Other	1,473	1,205	1,077
Fair Value Hedging | Designated as Hedging Instrument | Investment Securities | Investment Securities Interest Income
Derivative Instruments, Gain (Loss) [Line Items]
Gain (loss) on related hedged items recognized in income	187	(53)	(50)
Gain (loss) on derivatives recognized in income	(178)	60	48
Interest settlements on derivatives	13	3	(41)
Fair Value Hedging | Designated as Hedging Instrument | Borrowings | Borrowed Funds Interest Expense
Derivative Instruments, Gain (Loss) [Line Items]
Gain (loss) on related hedged items recognized in income	(808)	151	268
Gain (loss) on derivatives recognized in income	659	(262)	(284)
Interest settlements on derivatives	79	80	234
Cash Flow Hedging | Designated as Hedging Instrument | Loans | Investment Securities Interest Income
Derivative Instruments, Gain (Loss) [Line Items]
Amount of derivative gains (losses) reclassified from AOCI	9	41	159
Cash Flow Hedging | Designated as Hedging Instrument | Investment Securities | Investment Securities Interest Income
Derivative Instruments, Gain (Loss) [Line Items]
Amount of derivative gains (losses) reclassified from AOCI	9	11	21
Cash Flow Hedging | Designated as Hedging Instrument | Other Income | Noninterest Income
Derivative Instruments, Gain (Loss) [Line Items]
Amount of derivative gains (losses) reclassified from AOCI	$ 19	$ 8	$ 17

Financial Derivatives (Impact o

Financial Derivatives (Impact of Fair Value Hedge Accounting on the Carrying Value of Hedged Items) (Details) - Designated as Hedging Instrument - Fair Value Hedging - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Investment Securities
Derivative Instruments, Gain (Loss) [Line Items]
Carrying Value of the Hedged Items	$ 5,666	$ 6,216
Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items	59	(103)
Borrowings
Derivative Instruments, Gain (Loss) [Line Items]
Carrying Value of the Hedged Items	28,616	27,121
Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items	548	(260)
Borrowed Funds Discontinued Relationships
Derivative Instruments, Gain (Loss) [Line Items]
Hedged Asset, Discontinued Fair Value Hedge, Cumulative Increase (Decrease)	$ (300)	$ (500)

Financial Derivatives (Gains _2

Financial Derivatives (Gains (Losses) on Derivatives Not Designated As Hedging Instruments under GAAP) (Details) - Not Designated as Hedging Instrument - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Derivative [Line Items]
Total gains (losses) from derivatives not designated as hedging instruments	$ 507	$ 415	$ (209)
Mortgage Banking | Interest Rate Contract
Derivative [Line Items]
Total gains (losses) from derivatives not designated as hedging instruments	405	(56)	75
Customer Contracts
Derivative [Line Items]
Total gains (losses) from derivatives not designated as hedging instruments	239	203	241
Customer Contracts | Interest Rate Contract
Derivative [Line Items]
Total gains (losses) from derivatives not designated as hedging instruments	125	99	95
Customer Contracts | Foreign Exchange And Other Contract
Derivative [Line Items]
Total gains (losses) from derivatives not designated as hedging instruments	114	104	146
Other Risk Management Activity | Foreign Exchange And Other Contract
Derivative [Line Items]
Total gains (losses) from derivatives not designated as hedging instruments	$ (137)	$ 268	$ (525)

Financial Derivatives (Derivati

Financial Derivatives (Derivative Assets and Liabilitites Offsetting) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Derivative Asset, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	$ 3,502	$ 2,081
Fair Value Offset Amount	690	688
Cash Collateral	616	341
Net Fair Value	2,196	1,052
Securities Collateral Held /Pledged Under Master Netting Agreements	215	25
Net Amounts	1,981	1,027
Derivative Liability, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	2,019	2,290
Fair Value Offset Amount	690	688
Cash Collateral	790	539
Net Fair Value	539	1,063
Securities Collateral Held /Pledged Under Master Netting Agreements		11
Net Amounts	539	1,052
Interest rate contracts:
Derivative Liability, Fair Value, Amount Offset Against Collateral [Abstract]
Net Amounts	112
Commodity contracts
Derivative Asset, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	306	311
Fair Value Offset Amount	198	76
Cash Collateral	18	210
Net Fair Value	90	25
Net Amounts	90	25
Derivative Liability, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	301	305
Fair Value Offset Amount	152	56
Cash Collateral	17	17
Net Fair Value	132	232
Net Amounts	132	232
Foreign exchange and other contracts
Derivative Asset, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	213	269
Fair Value Offset Amount	127	162
Cash Collateral	5	14
Net Fair Value	81	93
Net Amounts	81	93
Derivative Liability, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	425	465
Fair Value Offset Amount	63	75
Cash Collateral	81	33
Net Fair Value	281	357
Net Amounts	281	357
Over-the-counter cleared | Interest rate contracts:
Derivative Asset, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	14	29
Net Fair Value	14	29
Net Amounts	14	29
Derivative Liability, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	14	24
Net Fair Value	14	24
Net Amounts	14	24
Over-the-counter | Interest rate contracts:
Derivative Asset, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	2,969	1,472
Fair Value Offset Amount	365	450
Cash Collateral	593	117
Net Fair Value	2,011	905
Securities Collateral Held /Pledged Under Master Netting Agreements	215	25
Net Amounts	1,796	880
Derivative Liability, Fair Value, Amount Offset Against Collateral [Abstract]
Gross Fair Value	1,279	1,496
Fair Value Offset Amount	475	557
Cash Collateral	692	489
Net Fair Value	$ 112	450
Securities Collateral Held /Pledged Under Master Netting Agreements		11
Net Amounts		$ 439

Earnings per Share (Details)

Earnings per Share (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Earnings Per Share [Abstract]
Net income	$ 5,418	$ 5,346	$ 5,388
Net income attributable to noncontrolling interests	49	45	50
Preferred stock dividends	236	236	236
Preferred stock discount accretion and redemptions	4	4	26
Net income attributable to common shares	5,129	5,061	5,076
Less: Dividends and undistributed earnings allocated to participating securities	21	21	23
Net income attributable to basic common shareholders	5,108	5,040	5,053
Less: Impact of BlackRock earnings per share dilution	10	9	16
Net income attributable to diluted common shareholders	$ 5,098	$ 5,031	$ 5,037
Weighted Average Number of Shares Outstanding, Basic (shares)	447	467	481
Basic earnings per common share (dollars per share)	$ 11.43	$ 10.79	$ 10.49
Dilutive potential common shares	1	3	5
Weighted Average Number of Shares Outstanding, Diluted (shares)	448	470	486
Diluted earnings per common share (dollars per share)	$ 11.39	$ 10.71	$ 10.36

Equity (Narrative) (Details)

Equity (Narrative) (Details) - $ / shares	Jan. 02, 2020	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Apr. 04, 2019
Debt Instrument [Line Items]
Common Stock, Capital Shares Reserved for Future Issuance		83,000,000
Stock Repurchase Plan 2015
Debt Instrument [Line Items]
Shares Repurchased Under Stock Repurchase Program		25,900,000	19,900,000
Stock Repurchase Program, Number of Shares Authorized to be Repurchased					100,000,000
Stock Repurchase Program, Remaining Number of Shares Authorized to be Repurchased		86,100,000
Common stock
Debt Instrument [Line Items]
Common Stock, Dividends (in USD per share)		$ 4.20	$ 3.40	$ 2.60
Subsequent Event | Common stock
Debt Instrument [Line Items]
Common Stock, Dividends (in USD per share)	$ 1.15

Equity (Preferred Stock - Autho

Equity (Preferred Stock - Authorized, Issued and Outstanding) (Details) - $ / shares shares in Thousands	Dec. 31, 2019	Dec. 31, 2018
Preferred stock authorized (shares)	20,000	20,000
Preferred stock, par value (in USD per share)	$ 1	$ 1
Preferred stock outstanding (shares)	41	41
Series B Preferred Stock
Preferred stock, liquidation preference per share (in USD per share)	$ 40
Preferred stock outstanding (shares)	1	1
Series O Preferred Stock
Preferred stock, liquidation preference per share (in USD per share)	$ 100,000
Preferred stock outstanding (shares)	10	10
Series P Preferred Stock
Preferred stock, liquidation preference per share (in USD per share)	$ 100,000
Preferred stock outstanding (shares)	15	15
Series Q Preferred Stock
Preferred stock, liquidation preference per share (in USD per share)	$ 100,000
Preferred stock outstanding (shares)	5	5
Series R Preferred Stock
Preferred stock, liquidation preference per share (in USD per share)	$ 100,000
Preferred stock outstanding (shares)	5	5
Series S Preferred Stock
Preferred stock, liquidation preference per share (in USD per share)	$ 100,000
Preferred stock outstanding (shares)	5	5

Equity (Terms of Outstanding Pr

Equity (Terms of Outstanding Preferred Stock) (Details)	Nov. 01, 2016shares	May 07, 2013shares	Apr. 24, 2012shares	Jul. 27, 2011shares	Oct. 09, 2012shares	Sep. 21, 2012shares	Dec. 31, 2019voting_right$ / shares
Series B Preferred Stock
Debt Instrument [Line Items]
Preferred Stock, Dividend Rate, Per-Dollar-Amount | $ / shares							$ 1.8
Preferred stock, voting rights | voting_right							8
Series O Preferred Stock
Debt Instrument [Line Items]
Preferred Stock, Dividend Rate, Percentage				6.75%
Depositary Shares				1,000,000
Interest In Preferred Stock				1.00%
Series P Preferred Stock
Debt Instrument [Line Items]
Preferred Stock, Dividend Rate, Percentage			6.125%
Depositary Shares			60,000,000
Interest In Preferred Stock			0.025%
Series Q Preferred Stock
Debt Instrument [Line Items]
Preferred Stock, Dividend Rate, Percentage					5.375%	5.375%
Depositary Shares					1,200,000	18,000,000
Interest In Preferred Stock					0.025%	0.025%
Series R Preferred Stock
Debt Instrument [Line Items]
Preferred Stock, Dividend Rate, Percentage		4.85%
Depositary Shares		500,000
Interest In Preferred Stock		1.00%
Series S Preferred Stock
Debt Instrument [Line Items]
Preferred Stock, Dividend Rate, Percentage	5.00%
Depositary Shares	525,000
Interest In Preferred Stock	1.00%
3-month LIBOR | Series O Preferred Stock
Debt Instrument [Line Items]
Basis spread on variable rate - LIBOR Plus				3.678%
3-month LIBOR | Series P Preferred Stock
Debt Instrument [Line Items]
Basis spread on variable rate - LIBOR Plus			4.0675%
3-month LIBOR | Series R Preferred Stock
Debt Instrument [Line Items]
Basis spread on variable rate - LIBOR Plus		3.04%
3-month LIBOR | Series S Preferred Stock
Debt Instrument [Line Items]
Basis spread on variable rate - LIBOR Plus	3.30%

Equity Dividends per Share (Det

Equity Dividends per Share (Details) - $ / shares	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Common stock
Class of Stock [Line Items]
Common Stock, Dividends (in USD per share)	$ 4.20	$ 3.40	$ 2.60
Series B Preferred Stock
Class of Stock [Line Items]
Preferred Stock, Dividends (in USD per share)	1.80	1.80	1.80
Series O Preferred Stock
Class of Stock [Line Items]
Preferred Stock, Dividends (in USD per share)	6,750	6,750	6,750
Series P Preferred Stock
Class of Stock [Line Items]
Preferred Stock, Dividends (in USD per share)	6,125	6,125	6,125
Series Q Preferred Stock
Class of Stock [Line Items]
Preferred Stock, Dividends (in USD per share)	5,375	5,375	5,375
Series R Preferred Stock
Class of Stock [Line Items]
Preferred Stock, Dividends (in USD per share)	4,850	4,850	4,850
Series S Preferred Stock
Class of Stock [Line Items]
Preferred Stock, Dividends (in USD per share)	$ 5,000	$ 5,000	$ 5,000

Other Comprehensive Income (Oth

Other Comprehensive Income (Other Comprehensive Income) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Net Unrealized Gains Losses on Non Otti Securities [Abstract]
Increase in net unrealized gains(losses) on non-OTTI securities	$ 1,505	$ (522)	$ 29
Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities in interest income, before tax	11	12	25
Less: Net gains (losses) realized on sales of non-OTTI securities reclassified to noninterest income, before tax	29	(8)	(12)
Net increase (decrease), pre-tax	1,465	(526)	16
Effect of income taxes	(337)	121	(6)
Net unrealized gains (losses) on non-OTTI securities, Activity, After Tax	1,128	(405)	10
Net Unrealized Gains Losses On Otti Securities [Abstract]
Increase in net unrealized gains (losses) on OTTI securities, Pretax	24	(14)	173
Less: Net gains (losses) realized on sales of securities reclassified to noninterest income			2
Less: OTTI losses realized on securities reclassified to noninterest income			(1)
Net unrealized gains (losses) on OTTI securities	24	(14)	172
Effect of income taxes	(5)	3	(63)
Net unrealized gains (losses) on OTTI securities, Activity, After Tax	19	(11)	109
Net unrealized gains (losses) on cash flow hedge derivatives [Abstract]
Increase in net unrealized gains (losses) on cash flow hedge derivatives	334	(118)
Less: Net gains (losses) realized as a yield adjustment reclassified to loan interest income	9	41
Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest income	9	11
Less: Net gains (losses) realized on sales of securities reclassified to noninterest income	19	8
Net unrealized gains (losses) on cash flow hedge derivatives	297	(178)
Effect of income taxes	(68)	41
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification and Tax	229	(137)
Increase in net unrealized gains (losses) on cash flow hedge derivatives			(90)
Less: Net gains (losses) realized as a yield adjustment reclassified to loan interest income, Before Tax			159
Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest income, Before Tax			21
Less: Net gains (losses) realized on sales of securities reclassified to noninterest income, Before Tax			17
Net unrealized gains (losses) on cash flow hedge derivatives			(287)
Effect of income taxes			105
Net unrealized gains (losses) on cash flow hedge derivatives, Net of tax, Total			(182)
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, before Tax [Abstract]
Other Comprehensive (Income) Loss, Defined Benefit Plan, before Reclassification Adjustment and Tax	146	10	126
Amortization of actuarial loss (gain) reclassified to other noninterest expense, Before tax	8	5	47
Amortization of prior service cost (credit) reclassified to other noninterest expense, Before tax	4	1	(4)
Pension and other postretirement benefit plan adjustments, net activity, Pre-Tax	158	16	169
Effect of income taxes	(36)	(4)	(62)
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, after Tax	122	12	107
Other Comprehensive Income Other Adjustments [Abstract]
PNC's portion of BlackRock's OCI, Before tax	5	(55)	52
Net investment hedge derivatives, Before tax	(24)	76	(81)
Foreign Currency Transaction and Translation Adjustment, before Tax	41	(58)	90
Total Other, net activity, Before tax	22	(37)	61
Effect of income taxes	4	(5)	12
Total Other, net activity, After tax	26	(42)	73
Other Comprehensive Income (Loss), before Tax	1,966	(739)	131
Other Comprehensive Income (Loss), Tax	(442)	156	(14)
Other Comprehensive Income (Loss), Net of Tax	$ 1,524	$ (583)	$ 117

Other Comprehensive Income (Acc

Other Comprehensive Income (Accumulated Other Comprehensive Income (Loss) Components) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Jan. 01, 2019	[1]	Jan. 01, 2018
Accumulated Other Comprehensive Income (Loss) [Line Items]
Cumulative effect of ASU adoptions					$ 62		$ (16)	[2]
Net Unrealized Gains Losses on Non Otti Securities [Abstract]
Other Comprehensive Income (Loss), Non Otti Securities Adjustment, After Tax		$ 1,128	$ (405)	$ 10
Net Unrealized Gains Losses On Otti Securities [Abstract]
Other Comprehensive Income Loss Otti Securities Adjustment After Tax		19	(11)	109
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification, before Tax [Abstract]
Other Comprehensive Income (Loss), Derivatives Qualifying as Hedges, Net of Tax				(182)
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification and Tax		229	(137)
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, before Tax [Abstract]
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, after Tax		122	12	107
Other Comprehensive Income Other Adjustments [Abstract]
Total Other, net activity, After tax		26	(42)	73
Accumulated Other Comprehensive Income (Loss), Net of Tax, Beginning Balance		(725)
Other comprehensive income (loss), after tax and net of reclassifications into Net income		1,524	(583)	117
Accumulated Other Comprehensive Income (Loss), Net of Tax, Ending Balance		799	(725)
Net unrealized gains (losses) on non-OTTI securities
Net Unrealized Gains Losses on Non Otti Securities [Abstract]
Net unrealized gains (losses) on non-OTTI securities, after-tax, Beginning Balance		(284)	62	52
Other Comprehensive Income (Loss), Non Otti Securities Adjustment, After Tax		1,128	(405)	10
Net unrealized gains (losses) on non-OTTI securities, after-tax, Ending Balance		844	(284)	62
Net unrealized gains (losses) on OTTI securities
Net Unrealized Gains Losses On Otti Securities [Abstract]
Net unrealized gains (losses) on OTTI securities, after tax, Beginning Balance		204	215	106
Other Comprehensive Income Loss Otti Securities Adjustment After Tax		19	(11)	109
Net unrealized gains (losses) on OTTI securities, after tax, Ending Balance		223	204	215
Net unrealized gains (losses) on cash flow hedge derivatives
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification, before Tax [Abstract]
Other Comprehensive Income (Loss), Derivatives Qualifying as Hedges, Net of Tax				(182)
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification and Tax		229	(137)
Other Comprehensive Income Other Adjustments [Abstract]
Accumulated Other Comprehensive Income (Loss), Net of Tax, Beginning Balance		47	151	333
Accumulated Other Comprehensive Income (Loss), Net of Tax, Ending Balance		276	47	151
Pension and other postretirement benefit plan adjustments
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, before Tax [Abstract]
Pension and other postretirement benefit plan adjustments, after tax, Beginning Balance		(530)	(446)	(553)
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, after Tax		122	12	107
Pension and other postretirement benefit plan adjustments, after tax, Ending Balance		(408)	(530)	(446)
Other
Other Comprehensive Income Other Adjustments [Abstract]
Other, after tax, Beginning balance		(162)	(130)	(203)
Total Other, net activity, After tax		26	(42)	73
Other, after tax, Ending balance		(136)	(162)	(130)
Total
Accumulated Other Comprehensive Income (Loss) [Line Items]
Cumulative effect of ASU adoptions							6
Other Comprehensive Income Other Adjustments [Abstract]
Accumulated Other Comprehensive Income (Loss), Net of Tax, Beginning Balance		(725)	(148)	(265)
Other comprehensive income (loss), after tax and net of reclassifications into Net income		1,524	(583)	117
Accumulated Other Comprehensive Income (Loss), Net of Tax, Ending Balance		$ 799	$ (725)	$ (148)
Accounting Standards Update 2018-02 | Net unrealized gains (losses) on non-OTTI securities
Accumulated Other Comprehensive Income (Loss) [Line Items]
Cumulative effect of ASU adoptions	[3]						59
Accounting Standards Update 2018-02 | Net unrealized gains (losses) on cash flow hedge derivatives
Accumulated Other Comprehensive Income (Loss) [Line Items]
Cumulative effect of ASU adoptions	[3]						33
Accounting Standards Update 2018-02 | Pension and other postretirement benefit plan adjustments
Accumulated Other Comprehensive Income (Loss) [Line Items]
Cumulative effect of ASU adoptions	[3]						(96)
Accounting Standards Update 2018-02 | Other
Accumulated Other Comprehensive Income (Loss) [Line Items]
Cumulative effect of ASU adoptions	[3]						10
Accounting Standards Update 2018-02 | Total
Accumulated Other Comprehensive Income (Loss) [Line Items]
Cumulative effect of ASU adoptions	[3]						$ 6
[1]	Represents the impact of the adoption of ASU 2016-02 related primarily to deferred gains on previous sale-leaseback transactions. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies for additional detail.
[2]	Represents the cumulative effect of adopting ASU 2014-09, ASU 2016-01, ASU 2017-12 and ASU 2018-02. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2018 Form 10-K for additional detail on the adoption of these ASUs.
[3]	Represents the cumulative impact of adopting ASU 2018-02 which permits the reclassification to retained earnings of the income tax effects stranded within AOCI. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2018 Form 10-K for additional detail on this adoption.

Income Taxes (Narrative) (Detai

Income Taxes (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Operating Loss Carryforwards [Line Items]
Tax Credit Carryforward, Expiration Date	Dec. 31, 2038
Tax Credit Carryforward, Amount	$ 149	$ 323
Allocations For Bad Debt Deductions Of Former Thrift Subsidiaries Included In Retained Earnings	$ 100	$ 100
Income Tax Examination No Longer Subject To Prior Date	2013

Income Taxes (Components of Inc

Income Taxes (Components of Income Tax Expense) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Tax Disclosure [Abstract]
Federal, current	$ 608	$ 773	$ 454
State, current	151	176	51
Total current	759	949	505
Federal, deferred	299	123	(474)
State, deferred	4	10	71
Total deferred	303	133	(403)
Income Tax Expense (Benefit), Total	$ 1,062	$ 1,082	$ 102

Income Taxes (Deferred Tax Asse

Income Taxes (Deferred Tax Assets and Liabilities) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Deferred Tax Assets, Net [Abstract]
Allowance for loan and lease losses	$ 661	$ 637
Compensation and benefits	270	279
Partnership investments	120	184
Loss and credit carryforward	203	366
Accrued expenses	195	207
Lease obligations	545
Other	161	193
Total gross deferred tax assets	2,155	1,866
Valuation allowance	(31)	(37)
Total deferred tax assets	2,124	1,829
Deferred Tax Liabilities, Gross [Abstract]
Leasing	1,703	1,169
Goodwill and intangibles	194	196
Fixed assets	412	379
Mortgage servicing rights	99	179
Net unrealized gains on securities and financial instruments	401
BlackRock basis difference	1,845	1,726
Other	176	119
Total deferred tax liabilities	4,830	3,768
Net deferred tax liability	$ 2,706	$ 1,939

Income Taxes (Reconciliation of

Income Taxes (Reconciliation of Statutory and Effective Tax Rates) (Details)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Tax Disclosure [Abstract]
Statutory tax rate	21.00%	21.00%	35.00%
Effective tax rate increase (decrease) - State taxes net of federal benefit	2.10%	2.30%	1.50%
Effective tax rate increase (decrease) - Tax-exempt interest	(1.20%)	(1.40%)	(2.50%)
Effective tax rate increase (decrease) - Life insurance	(0.90%)	(0.90%)	(1.80%)
Effective tax rate increase (decrease) - Dividend received deduction	(1.00%)	(0.90%)	(1.80%)
Effective tax rate increase (decrease) - Tax credits	(3.50%)	(3.40%)	(4.20%)
Effective tax rate increase (decrease) - Federal deferred tax revaluation		(1.70%)	(21.70%)
Effective tax rate increase (decrease) - Unrecognized tax benefits, Percent		1.10%	(0.10%)
Effective tax rate increase (decrease) - Other	(0.10%)	0.70%	(2.50%)
Effective tax rate	16.40%	16.80%	1.90%

Income Taxes (Net Operating Los

Income Taxes (Net Operating Loss Carryforwards) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Federal
Operating Loss Carryforwards	$ 402	$ 521
Operating Loss Carryforwards, Expiration Date	Dec. 31, 2032
State
Operating Loss Carryforwards	$ 1,197	$ 1,577
Operating Loss Carryforwards Earliest Expiration Date	2020
Operating Loss Carryforwards Latest Expiration Date	2039

Income Taxes (Changes in Liabil

Income Taxes (Changes in Liability for Unrecognized Tax Benefits) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Beginning balance of gross unrecognized tax benefits	$ 207	$ 18	$ 22
Increases: Positions taken during a prior period		212	4
Decreases: Positions taken during a prior period	(77)	(16)	(3)
Decreases: Settlements with taxing authorities		(7)	(4)
Decreases: Reductions resulting from lapse of statute of limitations			(1)
Ending balance of gross unrecognized tax benefits	130	207	18
Favorable (unfavorable) impact if recognized	$ 76	$ 76	$ 17

Income Taxes (IRS Tax Examinati

Income Taxes (IRS Tax Examination Status) (Details) - Internal Revenue Service (IRS) - Under Exam	12 Months Ended
	Dec. 31, 2019
Income Tax Examination Earliest Year Under Examination	2016
Income Tax Examination Latest Year Under Examination	2017

Regulatory Matters (Narrative)

Regulatory Matters (Narrative) (Details) $ in Billions	Dec. 31, 2019USD ($)
Compliance with Regulatory Capital Requirements under Banking Regulations [Line Items]
Outstanding cash reserves at the Federal Reserve Bank	$ 23.2
PNC Bank
Compliance with Regulatory Capital Requirements under Banking Regulations [Line Items]
Amount available for dividend payments to parent company without prior regulatory approval	$ 3.1

Regulatory Matters (Basel Regul

Regulatory Matters (Basel Regulatory Capital) (Details) - Transitional Basel III - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
PNC
Compliance with Regulatory Capital Requirements under Banking Regulations [Line Items]
Common equity Tier 1 Capital amount	$ 32,478	$ 30,905
Common equity Tier 1 Capital ratio	9.50%	9.60%
Tier 1 Risk-based capital amount	$ 36,306	$ 34,735
Tier 1 Risk-based capital ratio	10.70%	10.80%
US regulatory well capitalized level - Tier 1 risk-based capital ratio	6.00%	6.00%
Total Risk-based capital amount	$ 43,331	$ 41,606
Total Risk-based capital ratio	12.70%	13.00%
US regulatory well capitalized level - Total risk-based capital ratio	10.00%	10.00%
Leverage amount	$ 36,306	$ 34,735
Leverage ratio	9.10%	9.40%
PNC Bank
Compliance with Regulatory Capital Requirements under Banking Regulations [Line Items]
Common equity Tier 1 Capital amount	$ 32,215	$ 30,046
Common equity Tier 1 Capital ratio	9.90%	9.80%
US regulatory well capitalized level - Common equity Tier 1 risk-based capital ratio	6.50%	6.50%
Tier 1 Risk-based capital amount	$ 32,215	$ 30,046
Tier 1 Risk-based capital ratio	9.90%	9.80%
US regulatory well capitalized level - Tier 1 risk-based capital ratio	8.00%	8.00%
Total Risk-based capital amount	$ 39,074	$ 36,510
Total Risk-based capital ratio	12.10%	11.90%
US regulatory well capitalized level - Total risk-based capital ratio	10.00%	10.00%
Leverage amount	$ 32,215	$ 30,046
Leverage ratio	8.30%	8.30%
US regulatory well capitalized level - Leverage ratio	5.00%	5.00%

Legal Proceedings - 10-K (Detai

Legal Proceedings - 10-K (Details) - USD ($) $ in Millions	1 Months Ended	12 Months Ended
	Sep. 30, 2018	Dec. 31, 2019	Jul. 31, 2019	Nov. 30, 2015	Apr. 30, 2015	Mar. 31, 2015
Loss Contingencies [Line Items]
Document Period End Date		Dec. 31, 2019
Legal Reserve | Maximum
Loss Contingencies [Line Items]
Loss Contingency, Range of Possible Loss, Portion Not Accrued		$ 100
Interchange Litigation
Loss Contingencies [Line Items]
Litigation Settlement Amount	$ 900	6,600
Payments for Legal Settlements	5,300	$ 700
Conditional Return of Legal Settlements Paid Maximum Amount	$ 700
Litigation Settlement, Trigger Percent of Opt Out by Class Members for Return of Portion of Settlement Payments	15.00%	15.00%
Interchange Litigation | Visa
Loss Contingencies [Line Items]
Litigation Settlement Amount	$ 600
Payments for Legal Settlements		$ 467
Conditional Return of Legal Settlements Paid Maximum Amount	$ 467
Jo Ann Howard Pc Et Al V Cassity Et Al
Loss Contingencies [Line Items]
Alleged Present And Future Losses		600
Compensatory damages						$ 356
Punitive damages						$ 36
Prejudgement interests					$ 179
Reduced Compensatory Damages				$ 289
Jo Ann Howard Pc Et Al V Cassity Et Al | Pending Litigation
Loss Contingencies [Line Items]
Compensatory damages			$ 72
Punitive damages			15
Loss contingency, damages awarded, interest, value			$ 15
Increase (decrease) in damages awarded		2.6
Loss contingency, damages awarded, value		99.5
Loss contingency, damages sought, value		$ 7

Commitments (Narrative) (Detail

Commitments (Narrative) (Details) $ in Billions	12 Months Ended
	Dec. 31, 2019USD ($)
Standby letters of credit
Loss Contingencies [Line Items]
Internal credit ratings (as a percentage of portfolio) - Pass	98.00%
Standby letters of credit - Assets securing certain specifically identified standby letters of credit	$ 1
Standby letters of credit and participations in standby letters of credit - Liability carrying amount	$ 0.2
Less than 1 year
Loss Contingencies [Line Items]
Standby letters of credit, term	1 year
Maximum
Loss Contingencies [Line Items]
Standby letters of credit, term	6 years

Commitments (Other Commitments)

Commitments (Other Commitments) (Details) - USD ($) $ in Millions	Dec. 31, 2019	Dec. 31, 2018
Other Commitments [Line Items]
Commitments	$ 199,618	$ 181,612
Liability related to investments in low income housing tax credits	600	500
Commitments to extend credit
Other Commitments [Line Items]
Commitments	185,589	169,278
Commitments to extend credit | Total commercial lending
Other Commitments [Line Items]
Commitments	131,762	120,165
Commitments to extend credit | Home Equity Line of Credit
Other Commitments [Line Items]
Commitments	16,803	16,944
Commitments to extend credit | Credit Card
Other Commitments [Line Items]
Commitments	30,862	27,100
Commitments to extend credit | Other
Other Commitments [Line Items]
Commitments	6,162	5,069
Standby letters of credit
Other Commitments [Line Items]
Commitments	9,843	8,655
Standby letters of credit | Remarketing Programs
Other Commitments [Line Items]
Commitments	4,100	3,700
Reinsurance Agreements
Other Commitments [Line Items]
Commitments	1,393	1,549
Reinsurance Agreements | Accidental Death and Dismemberment
Other Commitments [Line Items]
Maximum Exposure	1,300	1,300
Reinsurance Agreements | Credit Life Accident and Health
Other Commitments [Line Items]
Maximum Exposure	100	200
Standby bond purchase agreements
Other Commitments [Line Items]
Commitments	1,295	1,000
Other commitments
Other Commitments [Line Items]
Commitments	$ 1,498	$ 1,130

Parent Company (Income Statemen

Parent Company (Income Statement) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Operating Revenues [Abstract]
Noninterest Income, Other Operating Income	$ 1,473	$ 1,205	$ 1,077
Operating Expenses [Abstract]
Income tax benefits	1,062	1,082	102
Other comprehensive income (loss), after tax and net of reclassifications into Net income	1,524	(583)	117
Comprehensive income attributable to PNC	6,893	4,718	5,455
Parent Company
Operating Revenues [Abstract]
Interest income	169	147	109
Noninterest Income, Other Operating Income	48	(1)	37
Total operating revenue	4,417	3,360	3,800
Operating Expenses [Abstract]
Interest expense	325	281	215
Other Expenses	146	139	175
Total operating expense	471	420	390
Income before income taxes and equity in undistributed net income of subsidiaries	3,946	2,940	3,410
Income tax benefits	(60)	(54)	(52)
Income Before Equity In Undistributed Net Income Of Subsidiaries	4,006	2,994	3,462
Equity In Undistributed Net Income Of Subsidiaries	1,363	2,307	1,974
Net income attributable to common shareholders	5,369	5,301	5,338
Net pension and other postretirement benefit plan activity arising during the period.	(2)	1	1
Other comprehensive income (loss), after tax and net of reclassifications into Net income	(2)	1	1
Comprehensive income attributable to PNC	5,367	5,302	5,339
Parent Company | Bank Subsidiaries And Bank Holding Company
Operating Revenues [Abstract]
Dividends from	4,030	3,057	3,278
Operating Expenses [Abstract]
Equity In Undistributed Net Income Of Subsidiaries	1,199	2,126	1,974
Parent Company | Non Bank Subsidiaries
Operating Revenues [Abstract]
Dividends from	170	157	376
Operating Expenses [Abstract]
Equity In Undistributed Net Income Of Subsidiaries	$ 164	$ 181	$ (98)

Parent Company (Balance Sheet)

Parent Company (Balance Sheet) (Details) - USD ($) $ in Millions		Dec. 31, 2019	Dec. 31, 2018
Condensed Financial Statements, Captions [Line Items]
Other assets	[1]	$ 32,202	$ 34,408
Total assets		410,295	382,315
Subordinated debt		6,134	5,895
Total liabilities		360,952	334,545
Shareholders’ equity		49,314	47,728
Total liabilities and equity		410,295	382,315
Parent Company
Condensed Financial Statements, Captions [Line Items]
Cash held at banking subsidiary		6	6
Restricted deposits with banking subsidiary		175	175
Nonrestricted interest-earning deposits		7,024	4,655
Loans with affiliates		730	1,397
Other assets		1,512	1,159
Total assets		60,155	55,141
Subordinated debt		986	1,652
Senior debt (a)		8,849	5,061
Other borrowed funds from affiliates		307	79
Accrued expenses and other liabilities		699	619
Total liabilities		10,841	7,411
Shareholders’ equity		49,314	47,730
Total liabilities and equity		60,155	55,141
Parent Company | Bank Subsidiaries And Bank Holding Company
Condensed Financial Statements, Captions [Line Items]
Investments in subsidiaries		48,654	45,863
Parent Company | Non Bank Subsidiaries
Condensed Financial Statements, Captions [Line Items]
Investments in subsidiaries		$ 2,054	$ 1,886
[1]	Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $ 1.1 billion, Loans of $ .7 billion, and Other assets of $ .1 billion at December 31, 2019 and Loans held for sale of $ .9 billion, Loans of $ .8 billion, and Other assets of $ .2 billion at December 31, 2018 .

Parent Company (Interest Paid a

Parent Company (Interest Paid and Income Tax Refunds) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Condensed Financial Statements, Captions [Line Items]
Interest paid	$ 3,742	$ 2,835	$ 1,743
Income Tax Refunds/(Payments)	17	468	24
Parent Company
Condensed Financial Statements, Captions [Line Items]
Interest paid	300	288	287
Income Tax Refunds/(Payments)	$ 26	$ 88	$ 40

Parent Company (Statement of Ca

Parent Company (Statement of Cash Flows) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Other	$ (341)	$ 32	$ 340
Net cash provided (used) by operating activities	7,363	7,840	5,579
Investing Activities
Other	(705)	(1,684)	(1,220)
Net cash provided (used) by investing activities	(24,990)	(3,969)	(14,895)
Financing Activities
Net change in commercial paper		(100)	100
Preferred stock issuances
Acquisition of treasury stock	(3,578)	(2,877)	(2,447)
Preferred stock cash dividends paid	(236)	(236)	(236)
Common stock cash dividends paid	(1,895)	(1,601)	(1,266)
Net Increase (Decrease) In Cash And Due From Banks	(547)	359	370
Cash and due from banks at beginning of period	5,608	5,249	4,879
Cash and due from banks at end of period	5,061	5,608	5,249
Parent Company
Operating Activities
Net income	5,369	5,301	5,338
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Equity in undistributed net earnings of subsidiaries	(1,363)	(2,307)	(1,974)
Return on investment in subsidiary			98
Other	218	155	194
Net cash provided (used) by operating activities	4,224	3,149	3,656
Investing Activities
Net change in loans and securities from affiliates	664	540	114
Net change in nonrestricted interest-earning deposits	(2,369)	1,145	(1,116)
Other	(8)	2
Net cash provided (used) by investing activities	(1,713)	1,687	(1,002)
Financing Activities
Net change in other borrowed funds from affiliates	228	(29)	316
Proceeds from long-term borrowings	4,180	498	1,325
Repayments of long-term borrowings	(1,300)	(553)	(580)
Net change in commercial paper		(100)	100
Common and treasury stock issuances	90	69	132
Acquisition of treasury stock	(3,578)	(2,877)	(2,447)
Preferred stock cash dividends paid	(236)	(236)	(236)
Common stock cash dividends paid	(1,895)	(1,603)	(1,264)
Net cash provided (used) by financing activities	(2,511)	(4,831)	(2,654)
Net Increase (Decrease) In Cash And Due From Banks	0	5	0
Cash and due from banks at beginning of period	181	176	176
Cash and due from banks at end of period	$ 181	$ 181	$ 176

Segment Reporting (Narrative) (

Segment Reporting (Narrative) (Details) $ in Millions	12 Months Ended
	Dec. 31, 2019USD ($)	Dec. 31, 2018USD ($)	Dec. 31, 2017USD ($)
Segment Reporting Information [Line Items]
Number of reportable segments	4
BlackRock
Segment Reporting Information [Line Items]
PNC's economic interest in BlackRock	22.00%
Proceeds from dividends received	$ 459	$ 420	$ 354

Segment Reporting (Tables) (Det

Segment Reporting (Tables) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Segment Reporting Information [Line Items]
Net interest income	$ 9,965	$ 9,721	$ 9,108
Noninterest Income	7,862	7,411	7,221
Total revenue	17,827	17,132	16,329
Provision for credit losses (benefit)	773	408	441
Depreciation and amortization	1,035	940	921
Other noninterest expense	9,539	9,356	9,477
Income before income taxes and noncontrolling interests	6,480	6,428	5,490
Income taxes (benefit)	1,062	1,082	102
Net income	5,418	5,346	5,388
Average Assets	400,335	378,235	371,769
Retail Banking
Segment Reporting Information [Line Items]
Net interest income	5,520	5,119	4,625
Noninterest Income	2,648	2,631	2,236
Total revenue	8,168	7,750	6,861
Provision for credit losses (benefit)	517	373	347
Depreciation and amortization	230	206	177
Other noninterest expense	5,831	5,772	5,569
Income before income taxes and noncontrolling interests	1,590	1,399	768
Income taxes (benefit)	377	335	321
Net income	1,213	1,064	447
Average Assets	92,959	89,739	88,663
Corporate & Institutional Banking
Segment Reporting Information [Line Items]
Net interest income	3,637	3,551	3,396
Noninterest Income	2,537	2,406	2,271
Total revenue	6,174	5,957	5,667
Provision for credit losses (benefit)	284	85	160
Depreciation and amortization	198	186	184
Other noninterest expense	2,615	2,520	2,370
Income before income taxes and noncontrolling interests	3,077	3,166	2,953
Income taxes (benefit)	629	658	520
Net income	2,448	2,508	2,433
Average Assets	164,243	154,119	148,414
Asset Management Group
Segment Reporting Information [Line Items]
Net interest income	288	287	287
Noninterest Income	991	892	881
Total revenue	1,279	1,179	1,168
Provision for credit losses (benefit)	(1)	2	1
Depreciation and amortization	62	52	50
Other noninterest expense	877	861	855
Income before income taxes and noncontrolling interests	341	264	262
Income taxes (benefit)	79	62	75
Net income	262	202	187
Average Assets	7,360	7,423	7,511
BlackRock
Segment Reporting Information [Line Items]
Noninterest Income	999	935	1,078
Total revenue	999	935	1,078
Income before income taxes and noncontrolling interests	999	935	1,078
Income taxes (benefit)	161	154	(686)
Net income	838	781	1,764
Average Assets	8,558	8,061	7,677
Other
Segment Reporting Information [Line Items]
Net interest income	520	764	800
Noninterest Income	687	547	755
Total revenue	1,207	1,311	1,555
Provision for credit losses (benefit)	(27)	(52)	(67)
Depreciation and amortization	545	496	510
Other noninterest expense	216	203	683
Income before income taxes and noncontrolling interests	473	664	429
Income taxes (benefit)	(184)	(127)	(128)
Net income	657	791	557
Average Assets	$ 127,215	$ 118,893	$ 119,504

Fee-based Revenue from Contra_3

Fee-based Revenue from Contracts with Customers - Retail Banking Noninterest Income Disaggregation (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Disaggregation of Revenue [Line Items]
Noninterest Income	$ 7,862	$ 7,411	$ 7,221
Retail Banking
Disaggregation of Revenue [Line Items]
Noninterest Income	2,648	2,631	$ 2,236
Retail Banking | In-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	2,190	2,158
Retail Banking | Out-of-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	458	473
Retail Banking | Deposit Account Fees [Member] | In-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	642	618
Retail Banking | Debit Card Fees [Member] | In-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	535	505
Retail Banking | Brokerage Fees [Member] | In-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	356	350
Retail Banking | Merchant Fees [Member] | In-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	216	212
Retail Banking | Credit Card Fees, Net [Member] | In-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Interchange Fees	498	452
Noninterest Income	186	189
Credit card reward costs	312	263
Retail Banking | Other | In-Scope Retail Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	$ 255	$ 284

Fee-based Revenue from Contra_4

Fee-based Revenue from Contracts with Customers - Corporate & Institutional Banking Noninterest Income Disaggregation (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Disaggregation of Revenue [Line Items]
Noninterest Income	$ 7,862	$ 7,411	$ 7,221
Corporate & Institutional Banking
Disaggregation of Revenue [Line Items]
Noninterest Income	2,537	2,406	$ 2,271
Corporate & Institutional Banking | In-Scope Corporate and Institutional Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	1,566	1,454
Corporate & Institutional Banking | Out-of-Scope Corporate and Institutional Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	971	952
Corporate & Institutional Banking | Treasury Management Fees [Member] | In-Scope Corporate and Institutional Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	840	776
Corporate & Institutional Banking | Capital Markets Fees [Member] | In-Scope Corporate and Institutional Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	547	510
Corporate & Institutional Banking | Commercial Mortgage Banking Activities [Member] | In-Scope Corporate and Institutional Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	102	87
Corporate & Institutional Banking | Other | In-Scope Corporate and Institutional Banking Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	$ 77	$ 81

Fee-based Revenue from Contra_5

Fee-based Revenue from Contracts with Customers - Asset Management Group Noninterest Income Disaggregation (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Disaggregation of Revenue [Line Items]
Noninterest Income	$ 7,862	$ 7,411	$ 7,221
Asset Management Group
Disaggregation of Revenue [Line Items]
Noninterest Income	991	892	$ 881
Asset Management Group | In-Scope Asset Management Group Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	862	883
Asset Management Group | Out-of-Scope Asset Management Group Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	129	9
Asset Management Group | Personal [Member] | In-Scope Asset Management Group Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	620	611
Asset Management Group | Institutional [Member] | In-Scope Asset Management Group Noninterest Income [Member]
Disaggregation of Revenue [Line Items]
Noninterest Income	$ 242	$ 272

Leases Sales-Type and Direct Fi

Leases Sales-Type and Direct Financing Leases (Details) $ in Millions	Dec. 31, 2019USD ($)
Leases [Abstract]
Lease receivables (a)	$ 7,353	[1]
Unguaranteed residual asset values	741
Unearned income	(939)
Equipment lease financing	$ 7,155
[1]	In certain cases, PNC obtains third-party residual value insurance to reduce its residual risk. The carrying value of residual assets with third-party residual value insurance for at least a portion of the asset value was $.3 billion .

Leases Narrative (Details)

Leases Narrative (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Lessee, Lease, Description [Line Items]
Residual value of leased asset	$ 300
Right-of-use assets	2,000
Operating lease, cost	360
Lease income	412
Sales-type and direct financing leases income	295
Operating lease, lease income	117
Operating cash flows from operating leases	353
Lease liabilities	2,170
Operating leases, future minimum payments due, 2019		$ 374
Operating leases, future minimum payments due, 2020		346
Operating leases, future minimum payments due, 2021		308
Operating leases, future minimum payments due, 2022		258
Operating leases, future minimum payments due, 2023		228
Operating leases, future minimum payments due, thereafter		$ 941
Other assets
Lessee, Lease, Description [Line Items]
Right-of-use assets	1,100
Operating lease, cost	$ 300
Minimum
Lessee, Lease, Description [Line Items]
Operating lease, term of contract	1 year
Maximum
Lessee, Lease, Description [Line Items]
Operating lease, term of contract	61 years
Lease, renewal term	99 years

Leases Future Minimum Lease Pay

Leases Future Minimum Lease Payments of Lessor Arrangements (Details) $ in Millions	Dec. 31, 2019USD ($)
Lessor, Operating Lease, Payments, Fiscal Year Maturity [Abstract]
2020	$ 159
2021	159
2022	112
2023	136
2024	128
2025 and thereafter	192
Total future lease payments	886
Sales-type and Direct Financing Leases, Lease Receivable, Fiscal Year Maturity [Abstract]
2020	1,620
2021	1,432
2022	1,161
2023	801
2024	668
2025 and thereafter	1,671
Total future lease payments	$ 7,353

Leases Operating Lease Term and

Leases Operating Lease Term and Discount Rates of Lessee Arrangements (Details)	Dec. 31, 2019
Leases [Abstract]
Weighted-average remaining lease term (years)	9 years
Weighted-average discount rate	2.42%

Leases Maturities of Operating

Leases Maturities of Operating Lease Liabilities (Details) $ in Millions	Dec. 31, 2019USD ($)
Leases [Abstract]
2020	$ 355
2021	339
2022	307
2023	275
2024	226
2025 and thereafter	923
Total future lease payments	2,425
Less: Interest	255
Lease liabilities	$ 2,170

Subsequent Events (Details)

Subsequent Events (Details) - Subsequent Event - Senior Notes - USD ($)	Feb. 25, 2020	Jan. 22, 2020
$1 Billion Senior Floating Rate Notes Maturing February 24, 2023
Debt Instrument [Line Items]
Debt issued	$ 1,000,000,000
$1 Billion Senior Floating Rate Notes Maturing February 24, 2023 | 3-month LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate - LIBOR Plus	0.325%
$500 Million Senior Fixed-To-Floating Rate Notes Maturing February 24, 2023
Debt Instrument [Line Items]
Debt issued	$ 500,000,000
Stated interest rate	1.74%
$500 Million Senior Fixed-To-Floating Rate Notes Maturing February 24, 2023 | 3-month LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate - LIBOR Plus	0.323%
Parent Company | Senior Notes Maturing January 22, 2030
Debt Instrument [Line Items]
Debt issued		$ 2,000,000,000
Stated interest rate		2.55%

Uncategorized Items - pnc201910

Label	Element	Value
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	$ 47,569,000,000
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	47,832,000,000
Preferred Stock Including Additional Paid in Capital [Member]
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	3,986,000,000	[1]
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	3,985,000,000	[1]
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]
Accumulated Other Comprehensive (Income) Loss, Defined Benefit Plan, after Tax	us-gaap_AccumulatedOtherComprehensiveIncomeLossDefinedBenefitPensionAndOtherPostretirementPlansNetOfTax	542,000,000
AOCI, Accumulated Gain (Loss), Debt Securities, Available-for-sale, Parent [Member]
Accumulated Other Comprehensive Income Loss Available For Sale Non Otti Securities Adjustment Net Of Tax	pnc_AccumulatedOtherComprehensiveIncomeLossAvailableForSaleNonOttiSecuritiesAdjustmentNetOfTax	121,000,000
Treasury Stock [Member]
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	(6,904,000,000)
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	(9,454,000,000)
Noncontrolling Interest [Member]
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	42,000,000
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	72,000,000
Common Stock Including Additional Paid in Capital [Member]
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	12,389,000,000
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	12,291,000,000
Accumulated Other-than-Temporary Impairment Attributable to Parent [Member]
Accumulated Other Comprehensive Income Loss Available For Sale Otti Securities Adjustment Net Of Tax	pnc_AccumulatedOtherComprehensiveIncomeLossAvailableForSaleOttiSecuritiesAdjustmentNetOfTax	(215,000,000)
Common Stock [Member]
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	2,711,000,000
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	$ 2,710,000,000
Common Stock, Shares, Outstanding	us-gaap_CommonStockSharesOutstanding	473,000,000
Common Stock, Shares, Outstanding	us-gaap_CommonStockSharesOutstanding	457,000,000
AOCI Attributable to Parent [Member]
Accumulated Other Comprehensive Income (Loss), Net of Tax	us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax	$ (142,000,000)
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	(142,000,000)
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	(725,000,000)
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent [Member]
Accumulated Other Comprehensive Income (Loss), Net of Tax	us-gaap_AccumulatedOtherComprehensiveIncomeLossNetOfTax	184,000,000
Retained Earnings [Member]
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	38,981,000,000
Stockholders' Equity, Including Portion Attributable to Noncontrolling Interest, Adjusted Balance	us-gaap_StockholdersEquityIncludingPortionAttributableToNoncontrollingInterestAdjustedBalance1	35,459,000,000
AOCI Attributable to Parent, Other [Member]
Accumulated Other Comprehensive Income Loss Other Net Of Tax End Balance	pnc_AccumulatedOtherComprehensiveIncomeLossOtherNetOfTaxEndBalance	$ (120,000,000)
[1]	The par value of our preferred stock outstanding was less than $.5 million at each date and, therefore, is excluded from this presentation.