Loans and Related Allowance for Credit Losses | L OANS A ND R ELATED A LLOWANCE F OR C REDIT L OSSES Loan Portfolio Our loan portfolio consists of two portfolio segments – Commercial and Consumer. Each of these segments comprises multiple loan classes. Classes are characterized by similarities in risk attributes and the manner in which we monitor and assess credit risk. Commercial Consumer • Commercial and industrial • Residential real estate • Commercial real estate • Home equity • Equipment lease financing • Automobile • Credit card • Education • Other consumer See Note 1 Accounting Policies included in Item 8 of our 2021 Form 10-K for additional information on our loan related policies. Credit Quality We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk within the loan portfolio based on our defined loan classes. In doing so, we use several credit quality indicators, including trends in delinquency rates, nonperforming status, analysis of PD and LGD ratings, updated credit scores and originated and updated LTV ratios. The measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Loan delinquencies include government insured or guaranteed loans, loans accounted for under the fair value option and PCD loans. Table 42 presents the composition and delinquency status of our loan portfolio at March 31, 2022 and December 31, 2021. We manage credit risk based on the risk profile of the borrower, repayment sources, underlying collateral and other support given current events, economic conditions and expectations. We refine our practices to meet the changing environment and the continuing effects of the COVID-19 pandemic. To mitigate losses and enhance customer support, we have customer assistance, loan modification and collection programs that align with the CARES Act and subsequent interagency guidance. As a result, under the CARES Act credit reporting rules, certain loans modified due to COVID-19 related hardships are not being reported as past due as of March 31, 2022 and December 31, 2021 based on the contractual terms of the loan, even where borrowers may not be making payments on their loans during the modification period. Table 42: Analysis of Loan Portfolio (a) (b) Accruing Dollars in millions Current or Less 30-59 60-89 90 Days Total Nonperforming Fair Value Total Loans March 31, 2022 Commercial Commercial and industrial $ 156,860 $ 185 $ 64 $ 105 $ 354 $ 660 $ 157,874 Commercial real estate 33,723 68 41 7 116 332 34,171 Equipment lease financing 6,189 20 1 21 6 6,216 Total commercial 196,772 273 106 112 491 998 198,261 Consumer Residential real estate 39,738 305 84 273 662 (c) 526 $ 640 41,566 Home equity 23,463 41 16 57 576 89 24,185 Automobile 15,677 109 26 8 143 181 16,001 Credit card 6,327 39 28 62 129 8 6,464 Education 2,312 41 24 64 129 (c) 2,441 Other consumer 5,442 47 26 15 88 9 5,539 Total consumer 92,959 582 204 422 1,208 1,300 729 96,196 Total $ 289,731 $ 855 $ 310 $ 534 $ 1,699 $ 2,298 $ 729 $ 294,457 Percentage of total loans 98.39 % 0.29 % 0.11 % 0.18 % 0.58 % 0.78 % 0.25 % 100.00 % December 31, 2021 Commercial Commercial and industrial $ 151,698 $ 235 $ 72 $ 132 $ 439 $ 796 $ 152,933 Commercial real estate 33,580 46 24 1 71 364 34,015 Equipment lease financing 6,095 25 2 27 8 6,130 Total commercial 191,373 306 98 133 537 1,168 193,078 Consumer Residential real estate 37,706 379 119 328 826 (c) 517 $ 663 39,712 Home equity 23,305 53 18 71 596 89 24,061 Automobile 16,252 146 40 14 200 183 16,635 Credit card 6,475 49 33 62 144 7 6,626 Education 2,400 43 25 65 133 (c) 2,533 Other consumer 5,644 35 22 17 74 9 5,727 Total consumer 91,782 705 257 486 1,448 1,312 752 95,294 Total $ 283,155 $ 1,011 $ 355 $ 619 $ 1,985 $ 2,480 $ 752 $ 288,372 Percentage of total loans 98.19 % 0.35 % 0.12 % 0.21 % 0.69 % 0.86 % 0.26 % 100.00 % (a) Amounts in table represent loans held for investment and do not include any associated ALLL. (b) The accrued interest associated with our loan portfolio totaled $0.7 billion at both March 31, 2022 and December 31, 2021. These amounts are included in Other assets on the Consolidated Balance Sheet. (c) Past due loan amounts include government insured or guaranteed Residential real estate loans and Education loans totaling $0.3 billion and $0.1 billion at March 31, 2022. Comparable amounts at December 31, 2021 were $0.4 billion and $0.1 billion. (d) Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population. (e) Includes unearned income, unamortized deferred fees and costs on originated loans and premiums or discounts on purchased loans totaling $0.7 billion at both March 31, 2022 and December 31, 2021. (f) Collateral dependent loans totaled $1.4 billion and $1.7 billion at March 31, 2022 and December 31, 2021, respectively. At March 31, 2022, we pledged $25.0 billion of commercial and other loans to the Federal Reserve Bank and $87.3 billion of residential real estate and other loans to the FHLB as collateral for the ability to borrow, if necessary. The comparable amounts at December 31, 2021 were $25.7 billion and $66.2 billion, respectively. Amounts pledged reflect the unpaid principal balances. Nonperforming Assets Nonperforming assets include nonperforming loans and leases, OREO and foreclosed assets. Nonperforming loans are those loans accounted for at amortized cost whose credit quality has deteriorated to the extent that full collection of contractual principal and interest is not probable and include nonperforming TDRs and PCD loans. Interest income is not recognized on these loans. Loans accounted for under the fair value option are reported as performing loans; however, when nonaccrual criteria is met, interest income is not recognized on these loans. Additionally, certain government insured or guaranteed loans for which we expect to collect The following table presents our nonperforming assets as of March 31, 2022 and December 31, 2021, respectively: Table 43: Nonperforming Assets Dollars in millions March 31 December 31 Nonperforming loans Commercial $ 998 $ 1,168 Consumer (a) 1,300 1,312 Total nonperforming loans (b) 2,298 2,480 OREO and foreclosed assets 26 26 Total nonperforming assets $ 2,324 $ 2,506 Nonperforming loans to total loans 0.78 % 0.86 % Nonperforming assets to total loans, OREO and foreclosed assets 0.79 % 0.87 % Nonperforming assets to total assets 0.43 % 0.45 % (a) Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status. (b) Nonperforming loans for which there is no related ALLL totaled $0.9 billion at March 31, 2022 and primarily include loans with a fair value of collateral that exceeds the amortized cost basis. The comparable amount at December 31, 2021 was $1.0 billion. Nonperforming loans include certain loans whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. In accordance with applicable accounting guidance, these loans are considered TDRs. See Note 1 Accounting Policies included in Item 8 of our 2021 Form 10-K and the Troubled Debt Restructurings section of this Note 4 for additional information on TDRs. Total nonperforming loans in Table 43 include TDRs of $0.9 billion and $1.0 billion at March 31, 2022 and December 31, 2021, respectively. TDRs that are performing, including consumer credit card TDR loans, are excluded from nonperforming loans and totaled $0.6 billion at both March 31, 2022 and December 31, 2021. Additional Credit Quality Indicators by Loan Class Commercial Loan Classes See Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2021 Form 10-K for additional information related to these loan classes, including discussion around the credit quality indicators that we use to monitor and manage the credit risk associated with each loan class. The following table presents credit quality indicators for the commercial loan classes: Table 44: Commercial Credit Quality Indicators (a) Term Loans by Origination Year March 31, 2022 In millions 2022 2021 2020 2019 2018 Prior Revolving Loans Revolving Loans Converted to Term Total Commercial and industrial Pass Rated $ 6,934 $ 19,775 $ 11,724 $ 10,502 $ 6,410 $ 18,188 $ 77,672 $ 82 $ 151,287 Criticized 79 233 331 840 520 1,229 3,327 28 6,587 Total commercial and industrial 7,013 20,008 12,055 11,342 6,930 19,417 80,999 110 157,874 Commercial real estate Pass Rated 2,013 3,704 4,025 6,254 3,837 9,318 376 29,527 Criticized 102 158 315 973 990 2,057 49 4,644 Total commercial real estate 2,115 3,862 4,340 7,227 4,827 11,375 425 34,171 Equipment lease financing Pass Rated 368 1,152 1,128 878 620 1,845 5,991 Criticized 9 52 61 48 30 25 225 Total equipment lease financing 377 1,204 1,189 926 650 1,870 6,216 Total commercial $ 9,505 $ 25,074 $ 17,584 $ 19,495 $ 12,407 $ 32,662 $ 81,424 $ 110 $ 198,261 Term Loans by Origination Year December 31, 2021 In millions 2021 2020 2019 2018 2017 Prior Revolving Loans Revolving Loans Converted to Term Total Commercial and industrial Pass Rated $ 27,104 $ 12,053 $ 10,731 $ 6,698 $ 6,355 $ 11,759 $ 71,230 $ 90 $ 146,020 Criticized 283 368 815 649 496 824 3,448 30 6,913 Total commercial and industrial 27,387 12,421 11,546 7,347 6,851 12,583 74,678 120 152,933 Commercial real estate Pass Rated 4,110 4,109 6,355 4,234 2,634 7,562 436 29,440 Criticized 294 298 999 820 566 1,552 46 4,575 Total commercial real estate 4,404 4,407 7,354 5,054 3,200 9,114 482 34,015 Equipment lease financing Pass Rated 1,212 1,190 942 682 507 1,410 5,943 Criticized 37 54 41 29 19 7 187 Total equipment lease financing 1,249 1,244 983 711 526 1,417 6,130 Total commercial $ 33,040 $ 18,072 $ 19,883 $ 13,112 $ 10,577 $ 23,114 $ 75,160 $ 120 $ 193,078 (a) Loans in our commercial portfolio are classified as Pass Rated or Criticized based on the regulatory definitions, which are driven by the PD and LGD ratings that we assign. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of March 31, 2022 and December 31, 2021. Consumer Loan Classes See Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2021 Form 10-K for additional information related to these loan classes, including discussion around the credit quality indicators that we use to monitor and manage the credit risk associated with each loan class. Residential Real Estate and Home Equity The following table presents credit quality indicators for the residential real estate and home equity loan classes: Table 45: Credit Quality Indicators for Residential Real Estate and Home Equity Loan Classes Term Loans by Origination Year March 31, 2022 In millions 2022 2021 2020 2019 2018 Prior Revolving Loans Revolving Loans Converted to Term Total Loans Residential real estate Current estimated LTV ratios Greater than 100% $ 30 $ 56 $ 16 $ 10 $ 61 $ 173 Greater than or equal to 80% to 100% $ 780 659 497 176 75 216 2,403 Less than 80% 2,628 16,282 7,422 2,562 910 8,395 38,199 No LTV available 51 12 1 14 78 Government insured or guaranteed loans 4 35 35 27 612 713 Total residential real estate $ 3,408 $ 17,026 $ 8,022 $ 2,789 $ 1,023 $ 9,298 $ 41,566 Updated FICO scores Greater than or equal to 780 $ 1,551 $ 11,744 $ 5,524 $ 1,780 $ 531 $ 4,681 $ 25,811 720 to 779 1,712 4,217 1,678 566 219 1,820 10,212 660 to 719 142 812 456 226 127 906 2,669 Less than 660 1 113 104 105 75 901 1,299 No FICO score available 2 136 225 77 44 378 862 Government insured or guaranteed loans 4 35 35 27 612 713 Total residential real estate $ 3,408 $ 17,026 $ 8,022 $ 2,789 $ 1,023 $ 9,298 $ 41,566 Home equity Current estimated LTV ratios Greater than 100% $ 1 $ 19 $ 12 $ 3 $ 25 $ 319 $ 101 $ 480 Greater than or equal to 80% to 100% 6 84 51 9 58 838 830 1,876 Less than 80% 190 2,309 1,097 339 3,441 7,560 6,893 21,829 Total home equity $ 197 $ 2,412 $ 1,160 $ 351 $ 3,524 $ 8,717 $ 7,824 $ 24,185 Updated FICO scores Greater than or equal to 780 $ 117 $ 1,488 $ 622 $ 183 $ 2,159 $ 5,208 $ 4,162 $ 13,939 720 to 779 54 629 321 81 700 2,160 1,995 5,940 660 to 719 23 236 161 53 360 1,015 983 2,831 Less than 660 3 56 55 33 295 315 608 1,365 No FICO score available 3 1 1 10 19 76 110 Total home equity $ 197 $ 2,412 $ 1,160 $ 351 $ 3,524 $ 8,717 $ 7,824 $ 24,185 Term Loans by Origination Year December 31, 2021 In millions 2021 2020 2019 2018 2017 Prior Revolving Loans Revolving Loans Converted to Term Total Loans Residential real estate Current estimated LTV ratios Greater than 100% $ 10 $ 52 $ 21 $ 12 $ 13 $ 77 $ 185 Greater than or equal to 80% to 100% 1,460 560 221 86 66 190 2,583 Less than 80% 15,213 7,822 2,834 1,004 1,570 7,385 35,828 No LTV available 275 6 1 1 22 305 Government insured or guaranteed loans 3 33 37 30 39 669 811 Total residential real estate $ 16,961 $ 8,473 $ 3,114 $ 1,133 $ 1,688 $ 8,343 $ 39,712 Updated FICO scores Greater than or equal to 780 $ 11,110 $ 5,898 $ 1,996 $ 596 $ 1,029 $ 4,052 $ 24,681 720 to 779 4,921 1,735 643 247 345 1,619 9,510 660 to 719 717 463 255 136 133 796 2,500 Less than 660 83 103 96 75 94 848 1,299 No FICO score available 127 241 87 49 48 359 911 Government insured or guaranteed loans 3 33 37 30 39 669 811 Total residential real estate $ 16,961 $ 8,473 $ 3,114 $ 1,133 $ 1,688 $ 8,343 $ 39,712 Home equity Current estimated LTV ratios Greater than 100% $ 1 $ 16 $ 14 $ 3 $ 2 $ 25 $ 329 $ 90 $ 480 Greater than or equal to 80% to 100% 7 85 62 13 11 66 990 674 1,908 Less than 80% 204 2,487 1,189 370 549 3,200 7,868 5,806 21,673 Total home equity $ 212 $ 2,588 $ 1,265 $ 386 $ 562 $ 3,291 $ 9,187 $ 6,570 $ 24,061 Updated FICO scores Greater than or equal to 780 $ 124 $ 1,619 $ 692 $ 201 $ 364 $ 2,035 $ 5,490 $ 3,320 $ 13,845 720 to 779 61 666 348 96 116 642 2,283 1,679 5,891 660 to 719 23 248 167 56 53 327 1,071 872 2,817 Less than 660 4 53 57 32 28 277 325 615 1,391 No FICO score available 2 1 1 1 10 18 84 117 Total home equity $ 212 $ 2,588 $ 1,265 $ 386 $ 562 $ 3,291 $ 9,187 $ 6,570 $ 24,061 Automobile, Credit Card, Education and Other Consumer The following table presents credit quality indicators for the automobile, credit card, education and other consumer loan classes: Table 46: Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes Term Loans by Origination Year March 31, 2022 In millions 2022 2021 2020 2019 2018 Prior Revolving Loans Revolving Loans Converted to Term Total Loans Updated FICO Scores Automobile FICO score greater than or equal to 780 $ 920 $ 2,682 $ 1,302 $ 1,160 $ 432 $ 215 $ 6,711 720 to 779 405 1,984 856 879 410 193 4,727 660 to 719 159 974 536 671 347 151 2,838 Less than 660 9 318 306 536 380 176 1,725 Total automobile $ 1,493 $ 5,958 $ 3,000 $ 3,246 $ 1,569 $ 735 $ 16,001 Credit card FICO score greater than or equal to 780 $ 1,797 $ 2 $ 1,799 720 to 779 1,779 8 1,787 660 to 719 1,793 18 1,811 Less than 660 918 30 948 No FICO score available or required (a) 116 3 119 Total credit card $ 6,403 $ 61 $ 6,464 Education FICO score greater than or equal to 780 $ 1 $ 56 $ 55 $ 69 $ 57 $ 404 $ 642 720 to 779 4 29 29 36 29 176 303 660 to 719 4 9 9 11 10 75 118 Less than 660 1 1 2 2 2 28 36 No FICO score available or required (a) 4 9 9 6 2 1 31 Education loans using FICO credit metric 14 104 104 124 100 684 1,130 Other internal credit metrics 1,311 1,311 Total education $ 14 $ 104 $ 104 $ 124 $ 100 $ 1,995 $ 2,441 Other consumer FICO score greater than or equal to 780 $ 49 $ 166 $ 102 $ 94 $ 34 $ 34 $ 76 $ 555 720 to 779 64 214 136 129 51 27 109 730 660 to 719 64 164 123 136 65 20 107 679 Less than 660 56 56 71 43 12 47 285 Other consumer loans using FICO credit metric 177 600 417 430 193 93 339 2,249 Other internal credit metrics 27 54 24 42 16 60 3,038 29 3,290 Total other consumer $ 204 $ 654 $ 441 $ 472 $ 209 $ 153 $ 3,377 $ 29 $ 5,539 (Continued from previous page) Term Loans by Origination Year December 31, 2021 In millions 2021 2020 2019 2018 2017 Prior Revolving Loans Revolving Loans Converted to Term Total Loans Updated FICO Scores Automobile FICO score greater than or equal to 780 $ 3,247 $ 1,496 $ 1,380 $ 533 $ 226 $ 79 $ 6,961 720 to 779 2,119 983 1,030 499 195 62 4,888 660 to 719 969 609 772 413 155 44 2,962 Less than 660 277 315 583 429 162 58 1,824 Total automobile $ 6,612 $ 3,403 $ 3,765 $ 1,874 $ 738 $ 243 $ 16,635 Credit card FICO score greater than or equal to 780 $ 1,815 $ 2 $ 1,817 720 to 779 1,836 9 1,845 660 to 719 1,856 19 1,875 Less than 660 943 29 972 No FICO score available or required (a) 114 3 117 Total credit card $ 6,564 $ 62 $ 6,626 Education FICO score greater than or equal to 780 $ 37 $ 60 $ 77 $ 62 $ 48 $ 392 $ 676 720 to 779 20 29 37 30 21 160 297 660 to 719 7 9 11 11 7 73 118 Less than 660 1 1 2 2 2 25 33 No FICO score available or required (a) 11 10 7 2 1 31 Education loans using FICO credit metric 76 109 134 107 78 651 1,155 Other internal credit metrics 1,378 1,378 Total education $ 76 $ 109 $ 134 $ 107 $ 78 $ 2,029 $ 2,533 Other consumer FICO score greater than or equal to 780 $ 199 $ 131 $ 123 $ 47 $ 12 $ 32 $ 95 $ 1 $ 640 720 to 779 250 172 167 68 15 19 125 816 660 to 719 190 145 165 82 16 11 122 731 Less than 660 50 62 85 54 10 6 50 1 318 Other consumer loans using FICO credit metric 689 510 540 251 53 68 392 2 2,505 Other internal credit metrics 87 31 35 23 22 48 2,955 21 3,222 Total other consumer $ 776 $ 541 $ 575 $ 274 $ 75 $ 116 $ 3,347 $ 23 $ 5,727 (a) Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk. Troubled Debt Restructurings Table 47 quantifies the number of loans that were classified as TDRs as well as the change in the loans’ balance as a result of becoming a TDR during the three months ended March 31, 2022 and March 31, 2021. Additionally, the table provides information about the types of TDR concessions. See Note 1 Accounting Policies and Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2021 Form 10-K for additional discussion of TDRs. Table 47: Financial Impact and TDRs by Concession Type (a) Pre-TDR Post-TDR Amortized Cost Basis (c) Three months ended March 31 Dollars in millions Number Principal Rate Other Total 2022 Commercial 12 $ 53 $ 46 $ 46 Consumer 2,895 36 $ 26 7 33 Total TDRs 2,907 $ 89 $ 26 $ 53 $ 79 2021 Commercial 19 $ 93 $ 94 $ 94 Consumer 2,096 32 $ 16 12 28 Total TDRs 2,115 $ 125 $ 16 $ 106 $ 122 (a) Impact of partial charge-offs at TDR date is included in this table. (b) Represents the amortized cost basis of the loans as of the quarter end prior to TDR designation. (c) Represents the amortized cost basis of the TDRs as of the end of the quarter in which the TDR occurs. After a loan is determined to be a TDR, we continue to track its performance under its most recent restructured terms. We consider a TDR to have subsequently defaulted when it becomes 60 days past due after the most recent date the loan was restructured. Loans that were both (i) classified as TDRs within the last twelve months from the balance sheet date, and (ii) subsequently defaulted during the three months ended March 31, 2022 and March 31, 2021 totaled $9 million and $15 million, respectively. Allowance for Credit Losses We maintain the ACL related to loans at levels that we believe to be appropriate to absorb expected credit losses in the portfolios as of the balance sheet date. See Note 1 Accounting Policies included in Item 8 of our 2021 Form 10-K for a discussion of the methodologies used to determine this allowance. A rollforward of the ACL related to loans follows: Table 48: Rollforward of Allowance for Credit Losses Three months ended March 31 2022 2021 In millions Commercial Consumer Total Commercial Consumer Total Allowance for loan and lease losses Beginning balance $ 3,185 $ 1,683 $ 4,868 $ 3,337 $ 2,024 $ 5,361 Charge-offs (52) (199) (251) (69) (174) (243) Recoveries 34 80 114 18 79 97 Net (charge-offs) (18) (119) (137) (51) (95) (146) Provision for (recapture of) credit losses (163) (9) (172) (204) (298) (502) Other (1) (1) 1 1 Ending balance $ 3,003 $ 1,555 $ 4,558 $ 3,083 $ 1,631 $ 4,714 Allowance for unfunded lending related commitments (a) Beginning balance $ 564 $ 98 $ 662 $ 485 $ 99 $ 584 Provision for (recapture of) credit losses 23 (46) (23) (82) 5 (77) Ending balance $ 587 $ 52 $ 639 $ 403 $ 104 $ 507 Allowance for credit losses at March 31 (b) $ 3,590 $ 1,607 $ 5,197 $ 3,486 $ 1,735 $ 5,221 (a) See Note 8 Commitments for additional information about the underlying commitments related to this allowance. (b) Represents the ALLL plus allowance for unfunded lending related commitments and excludes allowances for investment securities and other financial assets, which together totaled $158 million and $136 million at March 31, 2022 and 2021, respectively. The ACL related to loans at March 31, 2022 totaled $5.2 billion, a decrease of $0.3 billion since December 31, 2021. This decline was primarily driven by the impacts from improved COVID-19 related economic conditions. The following summarizes the changes in these factors that influenced the ACL during the three months ended March 31, 2022: |