SEGMENT INFORMATION | SEGMENT INFORMATION: Segment information is prepared on the same basis that the chief operating decision maker reviews financial information for operational decision-making purposes. The Company’s reportable operating segments consisted of the following salons: December 31, June 30, FRANCHISE SALONS: SmartStyle/Cost Cutters in Walmart Stores 1,535 1,317 Supercuts 2,368 2,508 Portfolio Brands (1) 1,207 1,217 Total North American salons 5,110 5,042 Total International salons (2) 159 167 Total Franchise salons 5,269 5,209 as a percent of total Franchise and Company-owned salons 83.6 % 76.1 % COMPANY-OWNED SALONS: SmartStyle/Cost Cutters in Walmart Stores 466 751 Supercuts 154 210 Portfolio Brands (1) 340 505 Mall-based (3) 77 166 Total Company-owned salons 1,037 1,632 as a percent of total Franchise and Company-owned salons 16.4 % 23.9 % OWNERSHIP INTEREST LOCATIONS: Equity ownership interest locations 78 82 Grand Total, System-wide 6,384 6,923 _______________________________________________________________________________ (1) Portfolio Brands was previously referred to as Signature Style. (2) Canadian and Puerto Rican salons are included in the North American salon totals. (3) The mall-based salons were acquired from TBG on December 31, 2019. They are included in continuing operations under the Company-owned operating segment from January 1, 2020. As of December 31, 2020, the Franchise operating segment is comprised primarily of Supercuts ® , SmartStyle ® , Cost Cutters ® , First Choice Haircutters ® , Magicuts ® , and Roosters ® concepts and the Company-owned operating segment is comprised primarily of SmartStyle ® , Supercuts ® , Cost Cutters ® , and other regional trade names. Financial information concerning the Company's reportable operating segments is shown in the following tables: Three Months Ended December 31, 2020 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 28,987 $ — $ 28,987 Product 14,236 8,910 — 23,146 Royalties and fees 19,902 — — 19,902 Franchise rental income 32,285 — — 32,285 Total revenue 66,423 37,897 — 104,320 Operating expenses: Cost of service — 22,097 — 22,097 Cost of product 11,291 5,912 — 17,203 Site operating expenses 4,748 5,602 — 10,350 General and administrative 6,881 2,435 17,374 26,690 Rent 405 11,844 653 12,902 Franchise rent expense 32,285 — — 32,285 Depreciation and amortization 289 4,311 1,788 6,388 Long-lived asset impairment 94 3,066 — 3,160 Total operating expenses 55,993 55,267 19,815 131,075 Operating income (loss) 10,430 (17,370) (19,815) (26,755) Other (expense) income: Interest expense — — (3,701) (3,701) Loss from sale of salon assets to franchisees, net — — (3,226) (3,226) Interest income and other, net — — 403 403 Income (loss) from continuing operations before income taxes $ 10,430 $ (17,370) $ (26,339) $ (33,279) Three Months Ended December 31, 2019 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 101,805 $ — $ 101,805 Product 16,864 27,119 — 43,983 Royalties and fees 29,347 — — 29,347 Franchise rental income 33,630 — — 33,630 Total revenue 79,841 128,924 — 208,765 Operating expenses: Cost of service — 67,358 — 67,358 Cost of product 13,072 14,186 — 27,258 Site operating expenses 10,704 15,626 — 26,330 General and administrative 8,976 7,547 16,168 32,691 Rent 401 19,374 720 20,495 Franchise rent expense 33,630 — — 33,630 Depreciation and amortization 210 5,938 1,599 7,747 TBG mall location restructuring 722 — — 722 Total operating expenses 67,715 130,029 18,487 216,231 Operating income (loss) 12,126 (1,105) (18,487) (7,466) Other (expense) income: Interest expense — — (1,464) (1,464) Loss from sale of salon assets to franchisees, net — — (12,407) (12,407) Interest income and other, net — — 2,869 2,869 Income (loss) from continuing operations before income taxes $ 12,126 $ (1,105) $ (29,489) $ (18,468) Six Months Ended December 31, 2020 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 65,395 $ — $ 65,395 Product 27,978 19,917 — 47,895 Royalties and fees 37,858 — — 37,858 Franchise rental income 64,568 — — 64,568 Total revenue 130,404 85,312 — 215,716 Operating expenses: Cost of service — 50,620 — 50,620 Cost of product 21,969 11,603 — 33,572 Site operating expenses 9,258 14,331 — 23,589 General and administrative 15,604 5,411 31,822 52,837 Rent 962 23,790 1,375 26,127 Franchise rent expense 64,568 — — 64,568 Depreciation and amortization 563 9,393 3,808 13,764 Long-lived asset impairment 704 8,280 — 8,984 Total operating expenses 113,628 123,428 37,005 274,061 Operating income (loss) 16,776 (38,116) (37,005) (58,345) Other (expense) income: Interest expense — — (7,463) (7,463) Loss from sale of salon assets to franchisees, net — — (3,888) (3,888) Interest income and other, net — — 517 517 Income (loss) from continuing operations before income taxes $ 16,776 $ (38,116) $ (47,839) $ (69,179) Six Months Ended December 31, 2019 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 243,746 $ — $ 243,746 Product 29,969 59,670 — 89,639 Royalties and fees 57,364 — — 57,364 Franchise rental income 65,054 — — 65,054 Total revenue 152,387 303,416 — 455,803 Operating expenses: Cost of service — 157,840 — 157,840 Cost of product 23,352 30,233 — 53,585 Site operating expenses 21,130 38,142 — 59,272 General and administrative 17,333 17,697 38,286 73,316 Rent 591 43,163 1,005 44,759 Franchise rent expense 65,054 — — 65,054 Depreciation and amortization 370 12,045 4,712 17,127 TBG mall location restructuring 2,222 — — 2,222 Total operating expenses 130,052 299,120 44,003 473,175 Operating income (loss) 22,335 4,296 (44,003) (17,372) Other (expense) income: Interest expense — — (2,903) (2,903) Loss from sale of salon assets to franchisees, net — — (18,267) (18,267) Interest income and other, net — — 3,040 3,040 Income (loss) from continuing operations before income taxes $ 22,335 4,296 $ (62,133) $ (35,502) |