SEGMENT INFORMATION | SEGMENT INFORMATION: Segment information is prepared on the same basis that the chief operating decision maker reviews financial information for operational decision-making purposes. The Company’s reportable operating segments consisted of the following salons: March 31, June 30, FRANCHISE SALONS: SmartStyle/Cost Cutters in Walmart Stores 1,569 1,317 Supercuts 2,357 2,508 Portfolio Brands (1) 1,233 1,217 Total North American salons 5,159 5,042 Total International salons (2) 158 167 Total Franchise salons 5,317 5,209 as a percent of total Franchise and Company-owned salons 86.6 % 76.1 % COMPANY-OWNED SALONS: SmartStyle/Cost Cutters in Walmart Stores 373 751 Supercuts 124 210 Portfolio Brands (1) 267 505 Mall-based (3) 62 166 Total Company-owned salons 826 1,632 as a percent of total Franchise and Company-owned salons 13.4 % 23.9 % OWNERSHIP INTEREST LOCATIONS: Equity ownership interest locations 78 82 Grand Total, System-wide 6,221 6,923 _______________________________________________________________________________ (1) Portfolio Brands was previously referred to as Signature Style. (2) Canadian and Puerto Rican salons are included in the North American salon totals. (3) The mall-based salons were acquired from TBG on December 31, 2019. They are included in continuing operations under the Company-owned operating segment from January 1, 2020. As of March 31, 2021, the Franchise operating segment is comprised primarily of Supercuts ® , SmartStyle ® , Cost Cutters ® , First Choice Haircutters ® , Magicuts ® , and Roosters ® concepts and the Company-owned operating segment is comprised primarily of SmartStyle ® , Supercuts ® , Cost Cutters ® , and other regional trade names. Financial information concerning the Company's reportable operating segments is shown in the following tables: Three Months Ended March 31, 2021 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 24,645 $ — $ 24,645 Product 13,079 7,691 — 20,770 Royalties and fees 23,535 — — 23,535 Franchise rental income 31,317 — — 31,317 Total revenue 67,931 32,336 — 100,267 Operating expenses: Cost of service — 15,821 — 15,821 Cost of product 11,148 10,120 — 21,268 Site operating expenses 5,600 7,766 — 13,366 General and administrative 7,450 1,525 15,607 24,582 Rent 101 7,229 671 8,001 Franchise rent expense 31,317 — — 31,317 Depreciation and amortization 333 1,687 1,600 3,620 Long-lived asset impairment 22 811 — 833 Total operating expenses 55,971 44,959 17,878 118,808 Operating income (loss) 11,960 (12,623) (17,878) (18,541) Other (expense) income: Interest expense — — (3,163) (3,163) Loss from sale of salon assets to franchisees, net — — (4,575) (4,575) Interest income and other, net — — 15,099 15,099 Income (loss) from continuing operations before income taxes $ 11,960 $ (12,623) $ (10,517) $ (11,180) Three Months Ended March 31, 2020 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 78,387 $ — $ 78,387 Product 15,318 19,559 — 34,877 Royalties and fees 8,698 — — 8,698 Franchise rental income 31,821 — — 31,821 Total revenue 55,837 97,946 — 153,783 Operating expenses: Cost of service — 54,824 — 54,824 Cost of product 11,452 10,220 — 21,672 Site operating expenses (7,789) 11,449 — 3,660 General and administrative 8,657 4,566 18,648 31,871 Rent 176 17,585 904 18,665 Franchise rent expense 31,821 — — 31,821 Depreciation and amortization 292 9,799 268 10,359 TBG mall location restructuring 146 — — 146 Goodwill impairment — 40,164 — 40,164 Total operating expenses 44,755 148,607 19,820 213,182 Operating income (loss) 11,082 (50,661) (19,820) (59,399) Other (expense) income: Interest expense — — (1,712) (1,712) Loss from sale of salon assets to franchisees, net — — (7,858) (7,858) Interest income and other, net — — 148 148 Income (loss) from continuing operations before income taxes $ 11,082 $ (50,661) $ (29,242) $ (68,821) Nine Months Ended March 31, 2021 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 90,040 $ — $ 90,040 Product 41,057 27,608 — 68,665 Royalties and fees 61,393 — — 61,393 Franchise rental income 95,885 — — 95,885 Total revenue 198,335 117,648 — 315,983 Operating expenses: Cost of service — 66,441 — 66,441 Cost of product 33,117 21,723 — 54,840 Site operating expenses 14,858 22,097 — 36,955 General and administrative 23,055 6,936 47,428 77,419 Rent 1,063 31,019 2,046 34,128 Franchise rent expense 95,885 — — 95,885 Depreciation and amortization 896 11,080 5,408 17,384 Long-lived asset impairment 726 9,091 — 9,817 Total operating expenses 169,600 168,387 54,882 392,869 Operating income (loss) 28,735 (50,739) (54,882) (76,886) Other (expense) income: Interest expense — — (10,626) (10,626) Loss from sale of salon assets to franchisees, net — — (8,463) (8,463) Interest income and other, net — — 15,616 15,616 Income (loss) from continuing operations before income taxes $ 28,735 $ (50,739) $ (58,355) $ (80,359) Nine Months Ended March 31, 2020 Franchise Company-owned Corporate Consolidated (Dollars in thousands) Revenues: Service $ — $ 322,133 $ — $ 322,133 Product 45,287 79,229 — 124,516 Royalties and fees 66,062 — — 66,062 Franchise rental income 96,875 — — 96,875 Total revenue 208,224 401,362 — 609,586 Operating expenses: Cost of service — 212,664 — 212,664 Cost of product 34,804 40,453 — 75,257 Site operating expenses 13,341 49,591 — 62,932 General and administrative 25,990 22,263 56,934 105,187 Rent 767 60,748 1,909 63,424 Franchise rent expense 96,875 — — 96,875 Depreciation and amortization 662 21,844 4,980 27,486 TBG mall location restructuring 2,368 — — 2,368 Goodwill impairment — 40,164 — 40,164 Total operating expenses 174,807 447,727 63,823 686,357 Operating income (loss) 33,417 (46,365) (63,823) (76,771) Other (expense) income: Interest expense — — (4,615) (4,615) Loss from sale of salon assets to franchisees, net — — (26,125) (26,125) Interest income and other, net — — 3,188 3,188 Income (loss) from continuing operations before income taxes $ 33,417 (46,365) $ (91,375) $ (104,323) |