Loans | LOANS (In Thousands) Loan Categories and Past Due Loans The following two tables present loan balances outstanding as of March 31, 2024, December 31, 2023 and March 31, 2023 and an analysis of the recorded investment in loans that are past due at these dates. Generally, Arrow considers a loan past due 30 or more days when the borrower is two payments past due. Loans held-for-sale of $215, $165 and $417 as of March 31, 2024, December 31, 2023 and March 31, 2023, respectively, are included in the residential real estate balances for current loans. Schedule of Past Due Loans by Loan Category Commercial Commercial Real Estate Consumer Residential Total March 31, 2024 Loans Past Due 30-59 Days $ 419 $ 494 $ 12,140 $ 2,215 $ 15,268 Loans Past Due 60-89 Days 24 — 2,600 409 3,033 Loans Past Due 90 or more Days 35 15,148 1,429 3,506 20,118 Total Loans Past Due 478 15,642 16,169 6,130 38,419 Current Loans 161,911 735,327 1,109,585 1,213,516 3,220,339 Total Loans $ 162,389 $ 750,969 $ 1,125,754 $ 1,219,646 $ 3,258,758 December 31, 2023 Loans Past Due 30-59 Days $ 298 $ — $ 13,511 $ 3,715 $ 17,524 Loans Past Due 60-89 Days 21 636 5,579 861 7,097 Loans Past Due 90 or more Days 30 15,308 1,801 3,140 20,279 Total Loans Past Due 349 15,944 20,891 7,716 44,900 Current Loans 155,875 729,543 1,090,776 1,191,814 3,168,008 Total Loans $ 156,224 $ 745,487 $ 1,111,667 $ 1,199,530 $ 3,212,908 March 31, 2023 Loans Past Due 30-59 Days $ 62 $ — $ 11,237 $ 1,593 $ 12,892 Loans Past Due 60-89 Days 47 — 4,439 — 4,486 Loans Past Due 90 or more Days — — 3,005 3,143 6,148 Total Loans Past Due 109 — 18,681 4,736 23,526 Current Loans 135,808 715,357 1,054,688 1,075,973 2,981,826 Total Loans $ 135,917 $ 715,357 $ 1,073,369 $ 1,080,709 $ 3,005,352 Schedule of Non Accrual Loans by Category Commercial March 31, 2024 Commercial Real Estate Consumer Residential Total Loans 90 or More Days Past Due $ — $ — $ 13 $ 1,134 $ 1,147 Nonaccrual Loans 35 15,148 1,525 3,536 20,244 Nonaccrual With No Allowance for Credit Loss 35 15,148 1,525 3,536 20,244 Interest Income on Nonaccrual Loans — — — — — December 31, 2023 Loans 90 or More Days Past Due $ — $ — $ 6 $ 446 $ 452 Nonaccrual Loans 30 15,308 1,877 3,430 20,645 March 31, 2023 Loans 90 or More Days Past Due $ — $ — $ — $ 241 $ 241 Nonaccrual Loans 8 3,085 3,123 4,636 10,852 Arrow disaggregates its loan portfolio into the following four categories: Commercial - Arrow offers a variety of loan options to meet the specific needs of our commercial customers including term loans, time notes and lines of credit. Such loans are made available to businesses for working capital needs such as inventory and receivables, business expansion and equipment purchases. Generally, a collateral lien is placed on equipment or other assets owned by the borrower. Generally, these loans carry a higher risk than commercial real estate loans due to the nature of the underlying collateral, which can be business assets such as equipment and accounts receivable and generally have a lower liquidation value than real estate. In the event of default by the borrower, Arrow may be required to liquidate collateral at deeply discounted values. To reduce the risk, management usually obtains personal guarantees to support the borrowing, as permitted by applicable law. Commercial Real Estate - Arrow offers commercial real estate loans to finance real estate purchases, refinancings, expansions and improvements to commercial properties. Commercial real estate loans are made to finance the purchases of real property which generally consists of real estate with completed structures. These commercial real estate loans are typically secured by first liens on the real estate, which may include apartments, commercial structures, housing businesses, healthcare facilities, and both owner- and non-owner-occupied facilities. These loans are typically less risky than commercial loans, since they are secured by real estate and buildings, and are generally originated in amounts of no more than 80% of the appraised value of the property. However, Arrow also offers commercial construction and land development loans to finance projects. Many projects will ultimately be used by the borrowers' businesses, while others are developed for resale. These real estate loans are also typically secured by first liens on the real estate, which may include apartments, commercial structures, housing businesses, healthcare facilities and both owner-occupied and non-owner-occupied facilities. There is enhanced risk during the construction period, since the loan is secured by an incomplete project. Arrow’s Commercial Real Estate loans are primarily located within the footprint of the Company’s branch network, with some loans extending into the greater upstate New York area. Arrow does not provide Commercial Real Estate loans in major metropolitan areas such as New York City, Boston, etc Consumer Loans - This category is primarily comprised of automobile loans. Arrow primarily finances the purchases of automobiles indirectly through dealer relationships located throughout upstate New York and Vermont. Most automobile loans carry a fixed rate of interest with principal repayment terms typically ranging from three one Residential - Residential real estate loans consist primarily of loans secured by first or second mortgages on primary residences. Arrow originates fixed-rate and adjustable-rate one-to-four-family residential real estate loans for the construction, purchase of real estate or refinancing of an existing mortgage. These loans are collateralized primarily by owner-occupied properties generally located in Arrow's market area. Loans on one-to-four-family residential real estate are generally originated in amounts of no more than 80% of the purchase price or appraised value (whichever is lower), or have private mortgage insurance. Arrow’s underwriting analysis for residential mortgage loans typically includes credit verification, independent appraisals, and a review of the borrower’s financial condition. Mortgage title insurance and hazard insurance are normally required. It is Arrow's general practice to underwrite residential real estate loans to secondary market standards. Construction loans have a unique risk, because they are secured by an incomplete dwelling. This risk is reduced through periodic site inspections, including one at each loan draw period. In addition, Arrow offers fixed home equity loans, as well as home equity lines of credit to consumers to finance home improvements, debt consolidation, education and other uses. Arrow's policy allows for a maximum loan to value ratio of 80%, although periodically higher advances are allowed. Arrow originates home equity lines of credit and second mortgage loans (loans secured by a second junior lien position on one-to-four-family residential real estate). Risk is generally reduced through underwriting criteria, which include credit verification, appraisals, a review of the borrower's financial condition, and personal cash flows. A security interest, with title insurance when necessary, is taken in the underlying real estate. Allowance for Credit Losses Loan segments were selected by class code and application code to ensure each segment is comprised of loans with homogenous loan characteristics and similar risk profiles. The resulting loan segments are commercial, commercial real estate, consumer and residential real estate loans. The consumer segment is mainly comprised of automobile loans, and since they are relatively short-term in nature, with similar dollar amounts and collateral, the vintage analysis method was selected to determine the credit loss reserve. The vintage method utilizes Arrow loan data exclusively as the method calculates a loss rate based on the total origination balance of the loans by year and the charge-off and recovery rate of the same origination year. Arrow maintains, over the life of the loan, the loss curve by vintage year. The discounted cash flow method (DCF) is used to calculate the reserve for credit losses for the commercial, commercial real estate and residential real estate segments. The March 31, 2024 allowance for credit losses calculation incorporated a reasonable and supportable forecast period to account for economic conditions utilized in the measurement. The quantitative model utilized an economic forecast sourced from reputable third-parties that reflects the economic conditions with a slight improvement in the national unemployment rate of approximately 0.32% during the six-quarter forecast period and forecasted gross domestic product projected to improve by approximately 0.65%. The home price index (HPI) forecast increased approximately 0.03% from the previous quarter level. The overall change in the allowance from December 31, 2023 was primarily driven by the following factors: net loan growth contributed $0.4 million, changes in macro economic conditions reduced the allowance by $1.8 million, qualitative factors increased the allowance by $0.9 million, and a specific reserve of $0.7 million tied to overdraft balances from an instance of check fraud related to one customer relationship. The first quarter provision for credit losses was $617 thousand. In addition, Arrow recorded a credit for estimated credit losses on off-balance sheet credit exposures in other liabilities of $466 thousand in the first quarter of 2024. Management's evaluation considers the allowance for credit losses for loans to be appropriate as of March 31, 2024. The following table details activity in the allowance for credit losses on loans for the three ended March 31, 2024 and March 31, 2023: Allowance for Credit Losses Commercial Commercial Real Estate Consumer Residential Total Rollforward of the Allowance for Credit Losses for the Quarterly Period: December 31, 2023 $ 1,958 $ 15,521 $ 2,566 $ 11,220 $ 31,265 Charge-offs $ (9) $ — $ (1,274) $ — $ (1,283) Recoveries $ — $ — $ 962 $ — $ 962 Provision $ 893 $ (1,353) $ 502 $ 575 $ 617 March 31, 2024 $ 2,842 $ 14,168 $ 2,756 $ 11,795 $ 31,561 December 31, 2022 $ 1,961 $ 15,213 $ 2,585 $ 10,193 $ 29,952 Charge-offs $ — $ — $ (1,328) $ — $ (1,328) Recoveries $ — $ — $ 606 $ — $ 606 Provision $ (224) $ 289 $ 1,000 $ 489 $ 1,554 March 31, 2023 $ 1,737 $ 15,502 $ 2,863 $ 10,682 $ 30,784 Estimated Credit Losses on Off-Balance Sheet Credit Exposures Recognized as Other Liabilities Financial instrument credit losses apply to off-balance sheet credit exposures such as unfunded loan commitments and standby letters of credit. A liability for expected credit losses for off-balance sheet exposures is recognized if the entity has a present contractual obligation to extend the credit and the obligation is not unconditionally cancellable by the entity. Changes in this allowance are reflected in other operating expenses within the non-interest expense category. As of March 31, 2024, the total unfunded commitment off-balance sheet credit exposure was $1.1 million. Individually Evaluated Loans All loans not included in the vintage analysis method that exceed $250,000, which are on nonaccrual status, are evaluated on an individual basis. Arrow made the policy election to apply a practical expedient for collateral dependent financial assets when the borrower is experiencing financial difficulty and the repayment is expected through the sale of the collateral. This allows Arrow to use fair value of the collateral at the reporting date adjusted for estimated cost to sell when recording the net carrying amount of the asset and determining the allowance for credit losses for a financial asset. In the event where the repayment of a collateral dependent financial asset is expected to be provided substantially through the operating of the collateral, Arrow will use fair value of the collateral at the reporting date when recording the net carrying amount of the asset and determining the allowance for credit losses. As of March 31, 2024, there were five total relationships identified to be evaluated for loss on an individual basis which had an amortized cost basis of $17.1 million and none had an allowance for credit loss. The following tables present the amortized cost basis of collateral-dependent loans by class of loans as of March 31, 2024, December 31, 2023 and March 31, 2023: March 31, 2024 Collateral Type -Residential Real Estate Collateral Type - Commercial Real Estate Total Loans Commercial $ — $ — $ — Commercial Real Estate — 15,179 15,179 Consumer — — — Residential 1,886 — 1,886 Total $ 1,886 $ 15,179 $ 17,065 December 31, 2023 Collateral Type -Residential Real Estate Collateral Type - Commercial Real Estate Total Loans Commercial $ — $ — $ — Commercial Real Estate — 15,308 15,308 Consumer — — — Residential 1,446 — 1,446 Total $ 1,446 $ 15,308 $ 16,754 March 31, 2023 Collateral Type -Residential Real Estate Collateral Type - Commercial Real Estate Total Loans Commercial $ — $ — $ — Commercial Real Estate — 3,027 3,027 Consumer — — — Residential 1,949 — 1,949 Total $ 1,949 $ 3,027 $ 4,976 Allowance for Credit Losses - Collectively and Individually Evaluated Commercial Commercial Real Estate Consumer Residential Total March 31, 2024 Ending Loan Balance - Collectively Evaluated $ 160,894 $ 735,821 $ 1,125,754 $ 1,217,758 $ 3,240,227 Allowance for Credit Losses - Loans Collectively Evaluated 2,110 14,168 2,756 11,795 30,829 Ending Loan Balance - Individually Evaluated 1,495 15,148 — 1,888 18,531 Allowance for Credit Losses - Loans Individually Evaluated 732 — — — 732 December 31, 2023 Ending Loan Balance - Collectively Evaluated $ 156,224 $ 730,179 $ 1,111,667 $ 1,198,084 $ 3,196,154 Allowance for Credit Losses - Loans Collectively Evaluated 1,958 15,521 2,566 11,220 31,265 Ending Loan Balance - Individually Evaluated — 15,308 — 1,446 16,754 Allowance for Credit Losses - Loans Individually Evaluated — — — — — March 31, 2023 Ending Loan Balance - Collectively Evaluated $ 135,917 $ 712,330 $ 1,073,369 $ 1,078,760 $ 3,000,376 Allowance for Credit Losses - Loans Collectively Evaluated 1,737 15,502 2,863 10,682 30,784 Ending Loan Balance - Individually Evaluated — 3,027 — 1,949 4,976 Allowance for Credit Losses - Loans Individually Evaluated — — — — — Through the provision for credit losses, an allowance for credit losses is maintained that reflects the best estimate of the calculated expected credit losses in Arrow's loan portfolio as of the balance sheet date. Additions are made to the allowance for credit losses through a periodic provision for credit losses. Actual credit losses are charged against the allowance for credit losses when loans are deemed uncollectible and recoveries of amounts previously charged off are recorded as credits to the allowance for credit losses. Arrow's loan officers and risk managers meet at least quarterly to discuss and review the conditions and risks associated with certain criticized and classified commercial-related relationships. In addition, the independent internal loan review department performs periodic reviews of the credit quality indicators on individual loans in the commercial loan portfolio. Arrow considers the need to qualitatively adjust expected credit loss estimates for information not already captured in the loss estimation process. These qualitative factor adjustments may increase or decrease management’s estimate of expected credit losses. Adjustments are not made for information that has already been considered and included in the loss estimation process. Arrow considers the qualitative factors that are relevant as of the reporting date, which may include, but are not limited to the following factors: • The nature and volume of Arrow's financial assets; • The existence, growth, and effect of any concentrations of credit; • The volume and severity of past due loans, the volume of nonaccrual loans, and the volume and severity of adversely classified or graded loans; • The value of the underlying collateral for loans that are not collateral-dependent; • Arrow's lending policies and procedures, including changes in underwriting standards and practices for collections, write-offs, and recoveries; • The quality of Arrow's loan review function; • The experience, ability, and depth of Arrow's lending, investment, collection, and other relevant management/staff; • The effect of other external factors such as the regulatory, legal and technological environments; competition; and events such as natural disasters; • Actual and expected changes in international, national, regional, and local economic and business conditions and developments in which the institution operates that affect the collectability of financial assets; and, • Other qualitative factors not reflected in quantitative loss rate calculations. Loan Credit Quality Indicators and Modification In 2023 and the first quarter of 2024, no loans met the criteria for disclosure as part of ASU 2022-02. Any modifications of loans were either immaterial in natural or were made for competitive purposes, i.e., the borrowers were not experiencing financial hardship. The following tables present credit quality indicators by total loans amortized cost basis by origination year as of March 31, 2024, December 31, 2023 and March 31, 2023: Term Loans Amortized Cost Basis by Origination Year Revolving Loans Amortized Cost Basis Revolving Loan Converted to Term Total March 31, 2024 2024 2023 2022 2021 2020 Prior Commercial: Risk rating Satisfactory $ 8,925 $ 25,424 $ 18,661 $ 17,276 $ 5,645 $ 69,588 $ 9,915 $ — $ 155,434 Special mention — — — — 106 — — — 106 Substandard — — — — — 3,129 3,720 — 6,849 Doubtful — — — — — — — — — Total Commercial Loans $ 8,925 $ 25,424 $ 18,661 $ 17,276 $ 5,751 $ 72,717 $ 13,635 $ — $ 162,389 Current-period gross charge-offs $ — $ — $ — $ — $ 9 $ — $ — $ — $ 9 Commercial Real Estate: Risk rating Satisfactory $ 9,548 $ 50,480 $ 109,750 $ 60,070 $ 84,319 $ 368,036 $ 1,885 $ — $ 684,088 Special mention — — 3,092 — — 15,380 — — 18,472 Substandard — 149 9,038 1,670 2,328 35,102 122 — 48,409 Doubtful — — — — — — — — — Total Commercial Real Estate Loans $ 9,548 $ 50,629 $ 121,880 $ 61,740 $ 86,647 $ 418,518 $ 2,007 $ — $ 750,969 Current-period gross charge-offs $ — $ — $ — $ — $ — $ — $ — $ — $ — Consumer: Risk rating Performing $ 83,515 $ 261,853 $ 208,788 $ 110,546 $ 50,713 $ 407,586 $ 459 $ — $ 1,123,460 Nonperforming — 136 291 182 64 1,611 10 — 2,294 Total Consumer Loans $ 83,515 $ 261,989 $ 209,079 $ 110,728 $ 50,777 $ 409,197 $ 469 $ — $ 1,125,754 Current-period gross charge-offs $ 583 $ 150 $ 248 $ 177 $ 104 $ 12 $ — $ — $ 1,274 Residential: Risk rating Performing $ 12,555 $ 82,726 $ 185,667 $ 166,141 $ 86,843 $ 564,901 $ 115,104 $ — $ 1,213,937 Nonperforming — 189 442 1,654 — 3,094 330 — 5,709 Total Residential Loans $ 12,555 $ 82,915 $ 186,109 $ 167,795 $ 86,843 $ 567,995 $ 115,434 $ — $ 1,219,646 Current-period gross charge-offs $ — $ — $ — $ — $ — $ — $ — $ — $ — Total Loans $ 114,543 $ 420,957 $ 535,729 $ 357,539 $ 230,018 $ 1,468,427 $ 131,545 $ — $ 3,258,758 Term Loans Amortized Cost Basis by Origination Year Revolving Loans Amortized Cost Basis Revolving Loan Converted to Term Total December 31, 2023 2023 2022 2021 2020 2019 Prior Commercial: Risk rating Satisfactory $ 54,584 $ 34,047 $ 23,470 $ 9,655 $ 4,107 $ 13,360 $ 8,586 $ — $ 147,809 Special mention — — — 117 — — — — 117 Substandard — — — — — 3,199 5,099 — 8,298 Doubtful — — — — — — — — — Total Commercial Loans $ 54,584 $ 34,047 $ 23,470 $ 9,772 $ 4,107 $ 16,559 $ 13,685 $ — $ 156,224 Commercial Real Estate: Risk rating Satisfactory $ 81,582 $ 151,818 $ 105,365 $ 120,845 $ 41,406 $ 174,516 $ 1,667 $ — $ 677,199 Special mention — 10,439 — — — 4,084 — — 14,523 Substandard 150 9,169 1,670 2,533 791 38,955 497 — 53,765 Doubtful — — — — — — — — — Total Commercial Real Estate Loans $ 81,732 $ 171,426 $ 107,035 $ 123,378 $ 42,197 $ 217,555 $ 2,164 $ — $ 745,487 Consumer: Risk rating Performing $ 405,099 $ 355,217 $ 195,799 $ 93,708 $ 44,206 $ 15,252 $ — $ — $ 1,109,281 Nonperforming 208 783 551 210 81 85 468 — 2,386 Total Consumer Loans $ 405,307 $ 356,000 $ 196,350 $ 93,918 $ 44,287 $ 15,337 $ 468 $ — $ 1,111,667 Residential: Risk rating Performing $ 161,878 $ 231,365 $ 192,588 $ 116,451 $ 73,875 $ 296,935 $ 122,573 $ — $ 1,195,665 Nonperforming — — 444 666 127 2,268 360 — 3,865 Total Residential Loans $ 161,878 $ 231,365 $ 193,032 $ 117,117 $ 74,002 $ 299,203 $ 122,933 $ — $ 1,199,530 Total Loans $ 703,501 $ 792,838 $ 519,887 $ 344,185 $ 164,593 $ 548,654 $ 139,250 $ — $ 3,212,908 Term Loans Amortized Cost Basis by Origination Year Revolving Loans Amortized Cost Basis Revolving Loan Converted to Term Total March 31, 2023 2023 2022 2021 2020 2019 Prior Commercial: Risk rating Satisfactory $ 4,727 $ 35,164 $ 26,254 $ 12,765 $ 6,830 $ 35,014 $ 8,095 $ — $ 128,849 Special mention — — — 150 — 26 26 — 202 Substandard — — — 230 420 3,420 2,796 — 6,866 Doubtful — — — — — — — — — Total Commercial Loans $ 4,727 $ 35,164 $ 26,254 $ 13,145 $ 7,250 $ 38,460 $ 10,917 $ — $ 135,917 Commercial Real Estate: Risk rating Satisfactory $ 12,605 $ 157,534 $ 115,019 $ 122,364 $ 42,710 $ 212,115 $ 1,679 $ — $ 664,026 Special mention — — — — — 5,043 — — 5,043 Substandard — 10,150 — 5,472 806 29,832 28 — 46,288 Doubtful — — — — — — — — — Total Commercial Real Estate Loans $ 12,605 $ 167,684 $ 115,019 $ 127,836 $ 43,516 $ 246,990 $ 1,707 $ — $ 715,357 Consumer: Risk rating Performing $ 71,838 $ 379,339 $ 261,675 $ 138,034 $ 75,650 $ 143,190 $ — $ — $ 1,069,726 Nonperforming — 1,030 1,090 434 261 371 457 — 3,643 Total Consumer Loans $ 71,838 $ 380,369 $ 262,765 $ 138,468 $ 75,911 $ 143,561 $ 457 $ — $ 1,073,369 Residential: Risk rating Performing $ 15,565 $ 219,336 $ 197,436 $ 124,992 $ 80,986 $ 323,945 $ 113,220 $ — $ 1,075,480 Nonperforming — 550 435 939 636 2,462 207 — 5,229 Total Residential Loans $ 15,565 $ 219,886 $ 197,871 $ 125,931 $ 81,622 $ 326,407 $ 113,427 $ — $ 1,080,709 Total Loans $ 104,735 $ 803,103 $ 601,909 $ 405,380 $ 208,299 $ 755,418 $ 126,508 $ — $ 3,005,352 For the purposes of the table above, nonperforming consumer and residential loans were those loans on nonaccrual status or were 90 days or more past due and still accruing interest. As of March 31, 2024, the amortized cost of consumer mortgage loans secured by residential real estate properties for which formal foreclosure proceedings are in process is $2.5 million. For the allowance calculation, an internally developed system of five credit quality indicators is used to rate the credit worthiness of each commercial loan defined as follows: 1) Satisfactory - "Satisfactory" borrowers have acceptable financial condition with satisfactory record of earnings and sufficient historical and projected cash flow to service the debt. Borrowers have satisfactory repayment histories and primary and secondary sources of repayment can be clearly identified; 2) Special Mention - Loans in this category have potential weaknesses that deserve management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the asset or in the institution’s credit position at some future date. "Special mention" assets are not adversely classified and do not expose an institution to sufficient risk to warrant adverse classification. Loans which might be assigned this credit quality indicator include loans to borrowers with deteriorating financial strength and/or earnings record and loans with potential for problems due to weakening economic or market conditions; 3) Substandard - Loans classified as “substandard” are inadequately protected by the current sound net worth or paying capacity of the borrower or the collateral pledged, if any. Loans in this category have well defined weaknesses that jeopardize the repayment. They are characterized by the distinct possibility that Arrow will sustain some loss if the deficiencies are not corrected. “Substandard” loans may include loans which are likely to require liquidation of collateral to effect repayment, and other loans where character or ability to repay has become suspect. Loss potential, while existing in the aggregate amount of substandard assets, does not have to exist in individual assets classified substandard; 4) Doubtful - Loans classified as “doubtful” have all of the weaknesses inherent in those classified as “substandard” with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of current existing facts, conditions, and values, highly questionable and improbable. Although possibility of loss is extremely high, classification of these loans as “loss” has been deferred due to specific pending factors or events which may strengthen the value (e.g. possibility of additional collateral, injection of capital, collateral liquidation, debt restructure, economic recovery, etc). Loans classified as “doubtful” need to be placed on non-accrual; and 5) Loss - Loans classified as “loss” are considered uncollectible with collateral of such little value that their continuance as bankable assets is not warranted. As of the date of the balance sheet, all loans in this category have been charged-off to the allowance for loan losses. Commercial loans are generally evaluated on an annual basis depending on the size and complexity of the loan relationship, unless the credit related quality indicator falls to a level of "special mention" or below, when the loan is evaluated quarterly. The credit quality indicator is one of the factors used in assessing the level of incurred risk of loss in our commercial related loan portfolios. |