Segment and Related Information | Note R — Segment and Related Information We have identified two segments and both performance evaluation and resource allocation decisions are determined based on each segment’s income from operations. The operating segments are described further below: Patient Care — ● Commercial private payors and other, which consist of individuals, rehabilitation providers, commercial insurance companies, health management organizations (“HMOs”), preferred provider organizations (“PPOs”), hospitals, vocational rehabilitation, workers’ compensation programs, and similar sources; ● Medicare, a federally funded health insurance program providing health insurance coverage for persons aged 65 or older and certain persons with disabilities, which provides reimbursement for O&P products and services based on prices set forth in published fee schedules (generally with either 10 regional pricing areas or state level prices) for prosthetics and orthotics and by state for durable medical equipment (DMEPOS); ● Medicaid, a health insurance program jointly funded by federal and state governments providing health insurance coverage for certain persons requiring financial assistance, regardless of age, which may supplement Medicare benefits for persons aged 65 or older requiring financial assistance; and ● the VA. Our contract and network management business, known as Linkia, is the only network management company dedicated solely to serving the O&P market and is focused on managing the O&P services of national and regional insurance companies. We partner with healthcare insurance companies by securing a national or regional contract either as a preferred provider or to manage their O&P network of providers. Products & Services - Corporate & Other The accounting policies of the segments are the same as those described in Note A - “Organization and Summary of Significant Accounting Policies” in our 2019 Form 10-K. Intersegment revenue primarily relates to sales of O&P components from the Products & Services segment to the Patient Care segment. The sales are priced at the cost of the related materials plus overhead. Summarized financial information concerning our reporting segments is shown in the following tables. Total assets for each of the segments has not materially changed from December 31, 2019. Patient Care Products & Services For the Three Months Ended For the Three Months Ended September 30, September 30, (in thousands) 2020 2019 2020 2019 Net revenues Third party $ 212,664 $ 230,931 $ 43,973 $ 48,707 Intersegments — — 50,011 53,670 Total net revenues 212,664 230,931 93,984 102,377 Material costs Third party suppliers 56,599 65,055 24,863 26,979 Intersegments 7,339 6,284 42,672 47,386 Total material costs 63,938 71,339 67,535 74,365 Personnel expenses 76,989 81,274 12,738 13,320 Other expenses 34,713 37,245 5,957 6,858 Depreciation & amortization 4,786 4,943 2,633 2,723 Segment income from operations $ 32,238 $ 36,130 $ 5,121 $ 5,111 Patient Care Products & Services For the Nine Months Ended For the Nine Months Ended September 30, September 30, (in thousands) 2020 2019 2020 2019 Net revenues Third party $ 598,706 $ 652,700 $ 125,104 $ 144,455 Intersegments — — 138,899 150,245 Total net revenues 598,706 652,700 264,003 294,700 Material costs Third party suppliers 160,212 181,358 68,463 80,452 Intersegments 18,639 18,268 120,260 131,977 Total material costs 178,851 199,626 188,723 212,429 Personnel expenses 216,910 233,402 35,824 39,393 Other expenses 86,462 112,014 18,614 20,883 Depreciation & amortization 14,089 13,997 7,883 7,862 Segment income from operations $ 102,394 $ 93,661 $ 12,959 $ 14,133 A reconciliation of the total of the reportable segments’ income from operations to consolidated net income is as follows: For the Three Months Ended For the Nine Months Ended September 30, September 30, (in thousands) 2020 2019 2020 2019 Income from operations Patient Care $ 32,238 $ 36,130 $ 102,394 $ 93,661 Products & Services 5,121 5,111 12,959 14,133 Corporate & other (24,284) (23,838) (72,590) (69,267) Income from operations 13,075 17,403 42,763 38,527 Interest expense, net 8,013 8,954 24,918 25,973 Non-service defined benefit plan expense 158 173 474 519 Income before income taxes 4,904 8,276 17,371 12,035 (Benefit) provision for income taxes (1,911) 2,585 (4,750) 3,260 Net income $ 6,815 $ 5,691 $ 22,121 $ 8,775 A reconciliation of the reportable segment net revenues to consolidated net revenues is as follows: For the Three Months Ended For the Nine Months Ended September 30, September 30, (in thousands) 2020 2019 2020 2019 Net revenues Patient Care $ 212,664 $ 230,931 $ 598,706 $ 652,700 Products & Services 93,984 102,377 264,003 294,700 Corporate & other — — — — Consolidating adjustments (50,011) (53,670) (138,899) (150,245) Consolidated net revenues $ 256,637 $ 279,638 $ 723,810 $ 797,155 A reconciliation of the reportable segment material costs to consolidated material costs is as follows: For the Three Months Ended For the Nine Months Ended September 30, September 30, (in thousands) 2020 2019 2020 2019 Material costs Patient Care $ 63,938 $ 71,339 $ 178,851 $ 199,626 Products & Services 67,535 74,365 188,723 212,429 Corporate & other — — — — Consolidating adjustments (50,011) (53,670) (138,899) (150,245) Consolidated material costs $ 81,462 $ 92,034 $ 228,675 $ 261,810 |