Loans and Related Allowance for Credit Losses | Note 6: Loans and Related Allowance for Credit Losses Table 6.1 presents total loans outstanding by portfolio segment and class of financing receivable. Outstanding balances include unearned income, net deferred loan fees or costs, and unamortized discounts and premiums. These amounts were less than 1% of our total loans outstanding at June 30, 2020 , and December 31, 2019 . Outstanding balances exclude accrued interest receivable on loans, except for certain revolving loans, such as credit card loans. During the first half of 2020 , we reversed accrued interest receivable by reversing interest income of $21 million for our commercial portfolio segment and $114 million for our consumer portfolio segment. See Note 9 (Other Assets) for additional information on accrued interest receivable. Table 6.1: Loans Outstanding (in millions) Jun 30, Dec 31, Commercial: Commercial and industrial $ 350,116 354,125 Real estate mortgage 123,967 121,824 Real estate construction 21,694 19,939 Lease financing 17,410 19,831 Total commercial 513,187 515,719 Consumer: Real estate 1-4 family first mortgage 277,945 293,847 Real estate 1-4 family junior lien mortgage 26,839 29,509 Credit card 36,018 41,013 Automobile 48,808 47,873 Other revolving credit and installment 32,358 34,304 Total consumer 421,968 446,546 Total loans $ 935,155 962,265 Our non-U.S. loans are reported by respective class of financing receivable in the table above. Substantially all of our non-U.S. loan portfolio is commercial loans. Table 6.2 presents total non-U.S. commercial loans outstanding by class of financing receivable. Table 6.2: Non-U.S. Commercial Loans Outstanding (in millions) Jun 30, Dec 31, Non-U.S. Commercial Loans Commercial and industrial $ 67,015 70,494 Real estate mortgage 6,460 7,004 Real estate construction 1,697 1,434 Lease financing 1,146 1,220 Total non-U.S. commercial loans $ 76,318 80,152 Loan Purchases, Sales, and Transfers Table 6.3 summarizes the proceeds paid or received for purchases and sales of loans and transfers from loans held for investment to mortgages/loans held for sale. The table excludes loans for which we have elected the fair value option and government insured/guaranteed real estate 1-4 family first mortgage loans because their loan activity normally does not impact the ACL. In the first half of 2020 , we sold $1.2 billion of 1-4 family first mortgage loans for a gain of $724 million , which is included in other noninterest income on our consolidated income statement. These whole loans were designated as MLHFS in 2019. Table 6.3: Loan Purchases, Sales, and Transfers 2020 2019 (in millions) Commercial Consumer Total Commercial Consumer Total Quarter ended June 30, Purchases $ 332 2 334 670 5 675 Sales (1,957 ) (1 ) (1,958 ) (535 ) (153 ) (688 ) Transfers (to) from MLHFS/LHFS (8 ) (10,379 ) (10,387 ) (89 ) (1,852 ) (1,941 ) Six months ended June 30, Purchases $ 673 3 676 999 8 1,007 Sales (2,770 ) (27 ) (2,797 ) (956 ) (332 ) (1,288 ) Transfers (to) from MLHFS/LHFS 69 (10,377 ) (10,308 ) (92 ) (1,852 ) (1,944 ) Commitments to Lend A commitment to lend is a legally binding agreement to lend funds to a customer, usually at a stated interest rate, if funded, and for specific purposes and time periods. We generally require a fee to extend such commitments. Certain commitments are subject to loan agreements with covenants regarding the financial performance of the customer or borrowing base formulas on an ongoing basis that must be met before we are required to fund the commitment. We may reduce or cancel consumer commitments, including home equity lines and credit card lines, in accordance with the contracts and applicable law. We may, as a representative for other lenders, advance funds or provide for the issuance of letters of credit under syndicated loan or letter of credit agreements. Any advances are generally repaid in less than a week and would normally require default of both the customer and another lender to expose us to loss. The unfunded amount of these temporary advance arrangements totaled approximately $77.8 billion at June 30, 2020 . We issue commercial letters of credit to assist customers in purchasing goods or services, typically for international trade. At June 30, 2020 , and December 31, 2019 , we had $922.6 million and $862 million , respectively, of outstanding issued commercial letters of credit. We also originate multipurpose lending commitments under which borrowers have the option to draw on the facility for different purposes in one of several forms, including a standby letter of credit. See Note 13 (Guarantees, Pledged Assets and Collateral, and Other Commitments) for additional information on standby letters of credit. When we make commitments, we are exposed to credit risk. The maximum credit risk for these commitments will generally be lower than the contractual amount because a significant portion of these commitments are not funded. We manage the potential risk in commitments to lend by limiting the total amount of commitments, both by individual customer and in total, by monitoring the size and maturity structure of these commitments and by applying the same credit standards for these commitments as for all of our credit activities. For loans and commitments to lend, we generally require collateral or a guarantee. We may require various types of collateral, including commercial and consumer real estate, automobiles, other short-term liquid assets such as accounts receivable or inventory and long-lived assets, such as equipment and other business assets. Collateral requirements for each loan or commitment may vary based on the loan product and our assessment of a customer’s credit risk according to the specific credit underwriting, including credit terms and structure. The contractual amount of our unfunded credit commitments, including unissued standby and commercial letters of credit, is summarized by portfolio segment and class of financing receivable in Table 6.4 . The table excludes the issued standby and commercial letters of credit and temporary advance arrangements described above. Table 6.4: Unfunded Credit Commitments (in millions) Jun 30, Dec 31, Commercial: Commercial and industrial $ 348,870 346,991 Real estate mortgage 8,394 8,206 Real estate construction 17,316 17,729 Total commercial 374,580 372,926 Consumer: Real estate 1-4 family first mortgage 32,845 34,391 Real estate 1-4 family junior lien mortgage 35,932 36,916 Credit card 121,237 114,933 Other revolving credit and installment 23,357 25,898 Total consumer 213,371 212,138 Total unfunded credit commitments $ 587,951 585,064 Allowance for Credit Losses for Loans Table 6.5 presents the allowance for credit losses for loans, which consists of the allowance for loan losses and the allowance for unfunded credit commitments. On January 1, 2020, we adopted CECL. Additional information on our adoption of CECL is included in Note 1 (Summary of Significant Accounting Policies). In second quarter 2020, ACL for loans increased $8.4 billion driven by current and forecasted economic conditions due to the COVID-19 pandemic. These expected impacts were most significantly affected by anticipated changes to economic variables, as well as higher expected losses in the commercial real estate and consumer real estate mortgage loan portfolios and expected impacts of lower oil prices and deteriorating credit trends on the oil and gas portfolio. Table 6.5: Allowance for Credit Losses for Loans Quarter ended June 30, Six months ended June 30, (in millions) 2020 2019 2020 2019 Balance, beginning of period $ 12,022 10,821 10,456 10,707 Cumulative effect from change in accounting policies (1) — — (1,337 ) — Allowance for purchased credit-deteriorated (PCD) loans (2) — — 8 — Balance, beginning of period, adjusted 12,022 10,821 9,127 10,707 Provision for credit losses 9,565 503 13,398 1,348 Interest income on certain loans (3) (38 ) (39 ) (76 ) (78 ) Loan charge-offs: Commercial: Commercial and industrial (556 ) (205 ) (933 ) (381 ) Real estate mortgage (72 ) (14 ) (75 ) (26 ) Real estate construction — — — (1 ) Lease financing (19 ) (12 ) (32 ) (23 ) Total commercial (647 ) (231 ) (1,040 ) (431 ) Consumer: Real estate 1-4 family first mortgage (20 ) (27 ) (43 ) (70 ) Real estate 1-4 family junior lien mortgage (18 ) (29 ) (48 ) (63 ) Credit card (415 ) (437 ) (886 ) (874 ) Automobile (158 ) (142 ) (314 ) (329 ) Other revolving credit and installment (113 ) (167 ) (278 ) (329 ) Total consumer (724 ) (802 ) (1,569 ) (1,665 ) Total loan charge-offs (1,371 ) (1,033 ) (2,609 ) (2,096 ) Loan recoveries: Commercial: Commercial and industrial 35 46 79 89 Real estate mortgage 5 10 10 16 Real estate construction 1 2 17 5 Lease financing 4 8 8 11 Total commercial 45 66 114 121 Consumer: Real estate 1-4 family first mortgage 18 57 44 112 Real estate 1-4 family junior lien mortgage 30 48 65 91 Credit card 88 88 182 173 Automobile 52 90 126 186 Other revolving credit and installment 25 31 56 65 Total consumer 213 314 473 627 Total loan recoveries 258 380 587 748 Net loan charge-offs (1,113 ) (653 ) (2,022 ) (1,348 ) Other — (29 ) 9 (26 ) Balance, end of period $ 20,436 10,603 20,436 10,603 Components: Allowance for loan losses $ 18,926 9,692 18,926 9,692 Allowance for unfunded credit commitments 1,510 911 1,510 911 Allowance for credit losses for loans $ 20,436 10,603 20,436 10,603 Net loan charge-offs (annualized) as a percentage of average total loans 0.46 % 0.28 0.42 0.29 Allowance for loan losses as a percentage of total loans 2.02 1.02 2.02 1.02 Allowance for credit losses for loans as a percentage of total loans 2.19 1.12 2.19 1.12 (1) Represents the overall decrease in our allowance for credit losses for loans as a result of our adoption of CECL on January 1, 2020. (2) Represents the allowance estimated for PCI loans that automatically became PCD loans with the adoption of CECL. For more information, see Note 1 (Summary of Significant Accounting Policies). (3) Loans with an allowance measured by discounting expected cash flows using the loan’s effective interest rate over the remaining life of the loan recognize changes in allowance attributable to the passage of time as interest income. Table 6.6 summarizes the activity in the allowance for credit losses for loans by our commercial and consumer portfolio segments. Table 6.6: Allowance for Credit Losses for Loans Activity by Portfolio Segment 2020 2019 (in millions) Commercial Consumer Total Commercial Consumer Total Quarter ended June 30, Balance, beginning of period $ 5,279 6,743 12,022 6,428 4,393 10,821 Provision for credit losses 6,999 2,566 9,565 46 457 503 Interest income on certain loans (1) (12 ) (26 ) (38 ) (14 ) (25 ) (39 ) Loan charge-offs (647 ) (724 ) (1,371 ) (231 ) (802 ) (1,033 ) Loan recoveries 45 213 258 66 314 380 Net loan charge-offs (602 ) (511 ) (1,113 ) (165 ) (488 ) (653 ) Other 5 (5 ) — 3 (32 ) (29 ) Balance, end of period $ 11,669 8,767 20,436 6,298 4,305 10,603 Six months ended June 30, Balance, beginning of period $ 6,245 4,211 10,456 6,417 4,290 10,707 Cumulative effect from change in accounting policies (1) (2,861 ) 1,524 (1,337 ) — — — Allowance for purchased credit-deteriorated (PCD) loans (2) — 8 8 — — — Balance, beginning of period, adjusted 3,384 5,743 9,127 6,417 4,290 10,707 Provision for credit losses 9,239 4,159 13,398 210 1,138 1,348 Interest income on certain loans (3) (26 ) (50 ) (76 ) (25 ) (53 ) (78 ) Loan charge-offs (1,040 ) (1,569 ) (2,609 ) (431 ) (1,665 ) (2,096 ) Loan recoveries 114 473 587 121 627 748 Net loan charge-offs (926 ) (1,096 ) (2,022 ) (310 ) (1,038 ) (1,348 ) Other (2 ) 11 9 6 (32 ) (26 ) Balance, end of period $ 11,669 8,767 20,436 6,298 4,305 10,603 (1) Represents the overall decrease in our allowance for credit losses for loans as a result of our adoption of CECL on January 1, 2020. (2) Represents the allowance estimated for PCI loans that automatically became PCD loans with the adoption of CECL. For more information, see Note 1 (Summary of Significant Accounting Policies). (3) Loans with an allowance measured by discounting expected cash flows using the loan’s effective interest rate over the remaining life of the loan recognize changes in allowance attributable to the passage of time as interest income. Table 6.7 disaggregates our allowance for credit losses for loans and recorded investment in loans by impairment methodology. This information is no longer relevant after December 31, 2019, given our adoption of CECL on January 1, 2020, which has a single impairment methodology. Table 6.7: Allowance for Credit Losses for Loans by Impairment Methodology Allowance for credit losses for loans Recorded investment in loans (in millions) Commercial Consumer Total Commercial Consumer Total December 31, 2019 Collectively evaluated (1) $ 5,778 3,364 9,142 512,586 436,081 948,667 Individually evaluated (2) 467 847 1,314 3,133 9,897 13,030 PCI (3) — — — — 568 568 Total $ 6,245 4,211 10,456 515,719 446,546 962,265 (1) Represents non-impaired loans evaluated collectively for impairment. (2) Represents impaired loans evaluated individually for impairment. (3) Represents the allowance for loan losses and related loan carrying value for PCI loans. Credit Quality We monitor credit quality by evaluating various attributes and utilize such information in our evaluation of the appropriateness of the allowance for credit losses. The following sections provide the credit quality indicators we most closely monitor. The credit quality indicators are generally based on information as of our financial statement date, with the exception of updated Fair Isaac Corporation (FICO) scores and updated loan-to-value (LTV)/combined LTV (CLTV). We obtain FICO scores at loan origination and the scores are generally updated at least quarterly, except in limited circumstances, including compliance with the Fair Credit Reporting Act (FCRA). Generally, the LTV and CLTV indicators are updated in the second month of each quarter, with updates no older than March 31, 2020 . Amounts disclosed in the credit quality tables that follow are not comparative between reported periods due to our adoption of CECL on January 1, 2020. For more information, see Note 1 (Summary of Significant Accounting Policies). COMMERCIAL CREDIT QUALITY INDICATORS We manage a consistent process for assessing commercial loan credit quality. Generally, commercial loans are subject to individual risk assessment using our internal borrower and collateral quality ratings, which is our primary credit quality indicator. Our ratings are aligned to federal banking regulators’ definitions of pass and criticized categories with the criticized category including special mention, substandard, doubtful, and loss categories. Table 6.8 provides a breakdown of outstanding commercial loans by risk category. In connection with our adoption of CECL, credit quality information is provided with the year of origination for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified in a TDR. At June 30, 2020 , we had $475.0 billion and $38.2 billion of pass and criticized loans respectively. Table 6.8: Commercial Loans Categories by Risk Categories and Vintage (1) Term loans by origination year Revolving loans Revolving loans converted to term loans Total (in millions) 2020 2019 2018 2017 2016 Prior June 30, 2020 Commercial and industrial Pass $ 46,042 46,198 20,195 10,082 6,048 6,347 189,019 215 324,146 Criticized 1,461 1,886 2,170 1,367 592 510 17,863 121 25,970 Total commercial and industrial 47,503 48,084 22,365 11,449 6,640 6,857 206,882 336 350,116 Real estate mortgage Pass 12,781 29,006 21,842 13,270 13,973 18,728 5,134 104 114,838 Criticized 789 1,609 1,440 1,306 1,217 2,358 410 — 9,129 Total real estate mortgage 13,570 30,615 23,282 14,576 15,190 21,086 5,544 104 123,967 Real estate construction Pass 2,970 6,823 5,319 2,432 879 396 1,592 8 20,419 Criticized 26 329 500 144 265 10 1 — 1,275 Total real estate construction 2,996 7,152 5,819 2,576 1,144 406 1,593 8 21,694 Lease financing Pass 2,068 4,626 2,786 2,063 1,595 2,480 — — 15,618 Criticized 178 562 485 264 174 129 — — 1,792 Total lease financing 2,246 5,188 3,271 2,327 1,769 2,609 — — 17,410 Total commercial loans $ 66,315 91,039 54,737 30,928 24,743 30,958 214,019 448 513,187 Commercial Real Real Lease Total December 31, 2019 By risk category: Pass $ 338,740 118,054 19,752 18,655 495,201 Criticized 15,385 3,770 187 1,176 20,518 Total commercial loans $ 354,125 121,824 19,939 19,831 515,719 (1) Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For more information, see Note 1 (Summary of Significant Accounting Policies). Table 6.9 provides past due information for commercial loans, which we monitor as part of our credit risk management practices; however, delinquency is not a primary credit quality indicator for commercial loans. Payment deferral activities instituted in response to the COVID-19 pandemic may delay recognition of delinquencies for customers who otherwise would have moved into past due status. Table 6.9: Commercial Loan Categories by Delinquency Status (in millions) Commercial and industrial Real estate mortgage Real estate construction Lease financing Total June 30, 2020 By delinquency status: Current-29 days past due (DPD) and still accruing $ 346,680 122,136 21,580 17,045 507,441 30-89 DPD and still accruing 439 570 80 227 1,316 90+ DPD and still accruing 101 44 — — 145 Nonaccrual loans 2,896 1,217 34 138 4,285 Total commercial loans $ 350,116 123,967 21,694 17,410 513,187 December 31, 2019 By delinquency status: Current-29 DPD and still accruing $ 352,110 120,967 19,845 19,484 512,406 30-89 DPD and still accruing 423 253 53 252 981 90+ DPD and still accruing 47 31 — — 78 Nonaccrual loans 1,545 573 41 95 2,254 Total commercial loans $ 354,125 121,824 19,939 19,831 515,719 CONSUMER CREDIT QUALITY INDICATORS We have various classes of consumer loans that present unique credit risks. Loan delinquency, FICO credit scores and LTV for 1-4 family mortgage loans are the primary credit quality indicators that we monitor and utilize in our evaluation of the appropriateness of the allowance for credit losses for the consumer portfolio segment. Many of our loss estimation techniques used for the allowance for credit losses rely on delinquency-based models; therefore, delinquency is an important indicator of credit quality and the establishment of our allowance for credit losses. Table 6.10 provides the outstanding balances of our consumer portfolio by delinquency status. Payment deferral activities instituted in response to the COVID-19 pandemic may delay recognition of delinquencies for customers who otherwise would have moved into past due status. In connection with our adoption of CECL, credit quality information is provided with the year of origination for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified in a TDR. The revolving loans converted to term loans in the credit card loan category represent credit card loans with modified terms that require payment over a specific term. Table 6.10: Consumer Loan Categories by Delinquency Status and Vintage (1) Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2020 2019 2018 2017 2016 Prior Total June 30, 2020 Real estate 1-4 family first mortgage By delinquency status: Current-29 DPD $ 30,155 54,199 21,265 32,823 38,466 76,491 7,644 1,994 263,037 30-59 DPD 25 37 30 26 60 771 23 39 1,011 60-89 DPD 1 2 6 8 14 370 14 25 440 90-119 DPD — — 1 4 6 166 8 15 200 120-179 DPD — — — 2 3 127 9 20 161 180+ DPD — — 3 6 9 482 9 125 634 Government insured/guaranteed loans (2) 5 73 206 334 669 11,175 — — 12,462 Total real estate 1-4 family first mortgage 30,186 54,311 21,511 33,203 39,227 89,582 7,707 2,218 277,945 Real estate 1-4 family junior mortgage By delinquency status: Current-29 DPD 12 39 47 42 36 1,382 18,052 6,730 26,340 30-59 DPD 1 1 — — — 26 47 79 154 60-89 DPD — 2 2 4 2 13 23 49 95 90-119 DPD — — — — — 8 12 30 50 120-179 DPD — — — — — 4 10 34 48 180+ DPD 1 — — 1 1 14 13 122 152 Total real estate 1-4 family junior mortgage 14 42 49 47 39 1,447 18,157 7,044 26,839 Credit cards By delinquency status: Current-29 DPD — — — — — — 35,008 253 35,261 30-59 DPD — — — — — — 180 11 191 60-89 DPD — — — — — — 137 10 147 90-119 DPD — — — — — — 127 10 137 120-179 DPD — — — — — — 267 8 275 180+ DPD — — — — — — 6 1 7 Total credit cards — — — — — — 35,725 293 36,018 Automobile By delinquency status: Current-29 DPD 11,407 17,980 8,151 4,802 4,051 1,538 — — 47,929 30-59 DPD 30 171 122 92 136 76 — — 627 60-89 DPD 8 46 37 28 43 25 — — 187 90-119 DPD 3 19 12 10 13 8 — — 65 120-179 DPD — — — — — — — — — 180+ DPD — — — — — — — — — Total automobile 11,448 18,216 8,322 4,932 4,243 1,647 — — 48,808 Other revolving credit and installment By delinquency status: Current-29 DPD 1,386 3,262 1,980 1,343 1,195 5,383 17,293 179 32,021 30-59 DPD 2 8 11 13 11 60 16 4 125 60-89 DPD 1 6 7 8 9 60 9 6 106 90-119 DPD — 4 5 4 5 31 8 2 59 120-179 DPD — 1 1 2 3 12 13 3 35 180+ DPD — — — — — 1 2 9 12 Total other revolving credit and installment 1,389 3,281 2,004 1,370 1,223 5,547 17,341 203 32,358 Total consumer loans $ 43,037 75,850 31,886 39,552 44,732 98,223 78,930 9,758 421,968 (continued on following page) (continued from previous page) Real estate 1-4 family first mortgage Real estate 1-4 family junior lien mortgage Credit card Automobile Other revolving credit and installment Total December 31, 2019 By delinquency status: Current-29 DPD $ 279,722 28,870 39,935 46,650 33,981 429,158 30-59 DPD 1,136 216 311 882 140 2,685 60-89 DPD 404 115 221 263 81 1,084 90-119 DPD 197 69 202 77 74 619 120-179 DPD 160 71 343 1 18 593 180+ DPD 503 155 1 — 10 669 Government insured/guaranteed loans (2) 11,170 — — — — 11,170 Total consumer loans (excluding PCI) 293,292 29,496 41,013 47,873 34,304 445,978 Total consumer PCI loans (carrying value) (3) 555 13 — — — 568 Total consumer loans $ 293,847 29,509 41,013 47,873 34,304 446,546 (1) Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For more information, see Note 1 (Summary of Significant Accounting Policies). (2) Represents loans whose repayments are predominantly insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA). Loans insured/guaranteed by the FHA/VA and 90+ DPD totaled $8.9 billion at June 30, 2020 , compared with $6.4 billion at December 31, 2019 . (3) 26% of the adjusted unpaid principal balance for consumer PCI loans was 30+ DPD at December 31, 2019 . Of the $1.8 billion of consumer loans not government insured/guaranteed that are 90 days or more past due at June 30, 2020 , $672 million was accruing, compared with $1.9 billion past due and $855 million accruing at December 31, 2019 . Table 6.11 provides a breakdown of our consumer portfolio by FICO. Substantially all of the scored consumer portfolio has an updated FICO of 680 and above, reflecting a strong current borrower credit profile. FICO is not available for certain loan types, or may not be required if we deem it unnecessary due to strong collateral and other borrower attributes. Loans not requiring a FICO score totaled $9.5 billion and $9.1 billion at June 30, 2020 , and December 31, 2019 , respectively. Substantially all loans not requiring a FICO score are securities-based loans originated through retail brokerage. Table 6.11: Consumer Loan Categories by FICO and Vintage (1) Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2020 2019 2018 2017 2016 Prior Total June 30, 2020 By FICO: Real estate 1-4 family first mortgage 800+ $ 15,684 35,804 14,694 24,108 28,853 46,203 3,855 531 169,732 760-799 10,373 12,379 3,925 5,095 5,444 11,147 1,424 280 50,067 720-759 3,008 4,014 1,587 2,231 2,550 7,491 944 272 22,097 680-719 827 1,312 667 884 1,025 4,888 602 249 10,454 640-679 163 350 236 298 325 2,655 270 176 4,473 600-639 40 77 47 64 99 1,555 144 103 2,129 < 600 9 33 50 62 88 2,315 200 215 2,972 No FICO available 77 269 99 127 174 2,153 268 392 3,559 Government insured/guaranteed loans (2) 5 73 206 334 669 11,175 — — 12,462 Total real estate 1-4 family first mortgage 30,186 54,311 21,511 33,203 39,227 89,582 7,707 2,218 277,945 Real estate 1-4 family junior lien mortgage 800+ — — — — — 350 9,233 1,984 11,567 760-799 — — — — — 206 3,308 1,117 4,631 720-759 — — — — — 251 2,407 1,182 3,840 680-719 — — — — — 226 1,485 1,016 2,727 640-679 — — — — — 125 620 568 1,313 600-639 — — — — — 76 289 342 707 < 600 — — — — — 111 336 538 985 No FICO available 14 42 49 47 39 102 479 297 1,069 Total real estate 1-4 family junior lien mortgage 14 42 49 47 39 1,447 18,157 7,044 26,839 Credit card 800+ — — — — — — 3,778 1 3,779 760-799 — — — — — — 5,103 7 5,110 720-759 — — — — — — 7,650 25 7,675 680-719 — — — — — — 8,786 54 8,840 640-679 — — — — — — 5,588 60 5,648 600-639 — — — — — — 2,281 48 2,329 < 600 — — — — — — 2,533 97 2,630 No FICO available — — — — — — 6 1 7 Total credit card — — — — — — 35,725 293 36,018 Automobile 800+ 1,639 3,112 1,547 1,002 716 256 — — 8,272 760-799 1,697 3,185 1,414 787 550 191 — — 7,824 720-759 1,890 3,086 1,403 801 613 224 — — 8,017 680-719 2,150 3,133 1,388 762 622 230 — — 8,285 640-679 2,032 2,502 1,005 549 498 194 — — 6,780 600-639 1,269 1,521 612 361 389 161 — — 4,313 < 600 770 1,647 946 655 830 373 — — 5,221 No FICO available 1 30 7 15 25 18 — — 96 Total automobile 11,448 18,216 8,322 4,932 4,243 1,647 — — 48,808 Other revolving credit and installment 800+ 464 1,027 612 452 456 2,129 2,723 30 7,893 760-799 365 752 400 260 242 1,094 1,212 18 4,343 720-759 257 592 346 217 199 888 1,001 27 3,527 680-719 144 407 265 166 149 650 877 30 2,688 640-679 52 186 136 89 82 362 445 22 1,374 600-639 14 56 49 35 36 172 178 15 555 < 600 7 48 56 42 42 182 190 25 592 No FICO available 86 213 140 109 17 70 1,205 36 1,876 FICO not required — — — — — — 9,510 — 9,510 Total other revolving credit and installment 1,389 3,281 2,004 1,370 1,223 5,547 17,341 203 32,358 Total consumer loans $ 43,037 75,850 31,886 39,552 44,732 98,223 78,930 9,758 421,968 (continued on next page) (continued from prior page) Real estate Real estate Credit Automobile Other Total December 31, 2019 By FICO: 800+ $ 165,460 11,851 4,037 7,900 7,585 196,833 760-799 61,559 5,483 5,648 7,624 4,915 85,229 720-759 27,879 4,407 8,376 7,839 4,097 52,598 680-719 12,844 3,192 9,732 7,871 3,212 36,851 640-679 5,068 1,499 6,626 6,324 1,730 21,247 600-639 2,392 782 2,853 4,230 670 10,927 < 600 3,264 1,164 3,373 6,041 704 14,546 No FICO available 3,656 1,118 368 44 2,316 7,502 FICO not required — — — — 9,075 9,075 Government insured/guaranteed loans (2) 11,170 — — — — 11,170 Total consumer loans (excluding PCI) 293,292 29,496 41,013 47,873 34,304 445,978 Total consumer PCI loans (carrying value) (3) 555 13 — — — 568 Total consumer loans $ 293,847 29,509 41,013 47,873 34,304 446,546 (1) Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For more information, see Note 1 (Summary of Significant Accounting Policies). (2) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA. (3) 41% of the adjusted unpaid principal balance for consumer PCI loans had FICO scores less than 680 and 19% where no FICO was available to us at December 31, 2019 . LTV refers to the ratio comparing the loan’s unpaid principal balance to the property’s collateral value. CLTV refers to the combination of first mortgage and junior lien mortgage (including unused line amounts for credit line products) ratios. LTVs and CLTVs are updated quarterly using a cascade approach which first uses values provided by automated valuation models (AVMs) for the property. If an AVM is not available, then the value is estimated using the original appraised value adjusted by the change in Home Price Index (HPI) for the property location. If an HPI is not available, the original appraised value is used. The HPI value is normally the only method considered for high value properties, generally with an original value of $1 million or more, as the AVM values have proven less accurate for these properties. Table 6.12 shows the most updated LTV and CLTV distribution of the real estate 1-4 family first and junior lien mortgage loan portfolios. We consider the trends in residential real estate markets as we monitor credit risk and establish our allowance for credit losses. In the event of a default, any loss should be limited to the portion of the loan amount in excess of the net realizable value of the underlying real estate collateral value. Certain loans do not have an LTV or CLTV due to industry data availability and portfolios acquired from or serviced by other institutions. Table 6.12: Consumer Loan Categories by LTV/CLTV and Vintage (1) Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2020 2019 2018 2017 2016 Prior Total June 30, 2020 Real estate 1-4 family first mortgage By LTV/CLTV: 0-60% $ 9,292 16,664 7,380 14,769 22,978 62,108 5,289 1,632 140,112 60.01-80% 19,968 31,417 11,884 16,671 14,609 14,001 1,587 382 110,519 80.01-100% 851 5,908 1,861 1,245 787 1,605 544 141 12,942 100.01-120% (2) 2 98 83 75 57 281 165 36 797 > 120% (2) — 55 25 28 31 124 66 13 342 No LTV/CLTV available 68 96 72 81 96 288 56 14 771 Government insured/guaranteed loans (3) 5 73 206 334 669 11,175 — — 12,462 Total real estate 1-4 family first mortgage 30,186 54,311 21,511 33,203 39,227 89,582 7,707 2,218 277,945 Real estate 1-4 family junior lien mortgage By LTV/CLTV: 0-60% — — — — — 603 9,127 3,921 13,651 60.01-80% — — — — — 409 6,279 1,887 8,575 80.01-100% — — — — — 260 1,996 878 3,134 100.01-120% (2) — — — — — 90 525 240 855 > 120% (2) — — — — — 29 205 74 308 No LTV/CLTV available 14 42 49 47 39 56 25 44 316 Total real estate 1-4 family junior lien mortgage 14 42 49 47 39 1,447 18,157 7,044 26,839 Total $ 30,200 54,353 21,560 33,250 39,266 91,029 25,864 9,262 304,784 December 31, 2019 Real estate 1-4 family first mortgage by LTV Real estate 1-4 family junior lien mortgage by CLTV Total By LTV/CLTV: 0-60% $ 151,478 14,603 166,081 60.01-80% 114,795 9,663 124,458 80.01-100% 13,867 3,574 17,441 100.01-120% (2) 860 978 1,838 > 120% (2) 338 336 674 No LTV/CLTV available 784 342 1,126 Government insured/guaranteed loans (3) 11,170 — 11,170 Total consumer loans (excluding PCI) 293,292 29,496 322,788 Total consumer PCI loans (carrying value) (4) 555 13 568 Total consumer loans $ 293,847 29,509 323,356 (1) Disclosure is not comparative due to our adoption of CECL on January 1, 2020. For more information, see Note 1 (Summary of Significant Accounting Policies). (2) Reflects total loan balances with LTV/CLTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV/CLTV. (3) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA. (4) 9% of the adjusted unpaid principal balance for consumer PCI loans have LTV/CLTV amounts greater than 80% at December 31, 2019 . NONACCRUAL LOANS Table 6.13 provides loans on nonaccrual status. In connection with our adoption of CECL, nonaccrual loans may have an allowance for credit losses or a negative allowance for credit losses from expected recoveries of amounts previously written off. Payment deferral activities instituted in response to the COVID-19 pandemic may delay recognition of delinquencies for customers who otherwise would have moved into nonaccrual status. Table 6.13: Nonaccrual Loans (1) Amortized cost Six months ended June 30, 2020 (in millions) Nonaccrual loans Nonaccrual loans without related allowance for credit losses (2) Recognized interest income June 30, 2020 Commercial: Commercial and industrial $ 2,896 661 30 Real estate mortgage 1,217 71 17 Real estate construction 34 2 5 Lease financing 138 8 — Total commercial 4,285 742 52 Consumer: Real estate 1-4 family first mortgage 2,393 1,330 81 Real estate 1-4 family junior lien mortgage 753 424 28 Automobile 129 — 7 Other revolving credit and installment 45 — 1 Total consumer 3,320 1,754 117 Total nonaccrual loans $ 7,605 2,496 169 December 31, 2019 Commercial: Commercial and industrial $ 1,545 Real estate mortgage 573 Real estate construction 41 Lease financing 95 Total commercial 2,254 Consumer: Real estate 1-4 family first mortgage 2,150 Real estate 1-4 family junior lien mortgage 796 Automobile 106 Other revolvin |