Loans and Allowance for Credit Losses | Note 4: Loans and Related Allowance for Credit Losses Table 4.1 presents total loans outstanding by portfolio segment and class of financing receivable. Outstanding balances include unearned income, net deferred loan fees or costs, and unamortized discounts and premiums. These amounts were less than 1% of our total loans outstanding at June 30, 2021, and December 31, 2020. Outstanding balances exclude accrued interest receivable on loans, except for certain revolving loans, such as credit card loans. See Note 7 (Other Assets) for additional information on accrued interest receivable. Amounts considered to be uncollectible are reversed through interest income. During the first half of 2021, we reversed accrued interest receivable of $24 million for our commercial portfolio segment and $104 million for our consumer portfolio segment, compared with $21 million and $114 million, respectively, for the same period a year ago. Table 4.1: Loans Outstanding (in millions) Jun 30, Dec 31, Commercial: Commercial and industrial $ 317,618 318,805 Real estate mortgage 120,678 121,720 Real estate construction 22,406 21,805 Lease financing 15,720 16,087 Total commercial 476,422 478,417 Consumer: Residential mortgage – first lien 244,371 276,674 Residential mortgage – junior lien 19,637 23,286 Credit card 34,936 36,664 Auto 51,073 48,187 Other consumer 25,861 24,409 Total consumer 375,878 409,220 Total loans $ 852,300 887,637 Our non-U.S. loans are reported by respective class of financing receivable in the table above. Substantially all of our non-U.S. loan portfolio is commercial loans. Table 4.2 presents total non-U.S. commercial loans outstanding by class of financing receivable. Table 4.2: Non-U.S. Commercial Loans Outstanding (in millions) Jun 30, Dec 31, Non-U.S. commercial loans: Commercial and industrial $ 71,409 63,128 Real estate mortgage 6,619 7,278 Real estate construction 1,820 1,603 Lease financing 672 629 Total non-U.S. commercial loans $ 80,520 72,638 Loan Purchases, Sales, and Transfers Table 4.3 presents the proceeds paid or received for purchases and sales of loans and transfers from loans held for investment to mortgages/loans held for sale. The table excludes loans for which we have elected the fair value option and government insured/guaranteed residential mortgage – first lien loans because their loan activity normally does not impact the ACL. Table 4.3: Loan Purchases, Sales, and Transfers 2021 2020 (in millions) Commercial Consumer Total Commercial Consumer Total Quarter ended June 30, Purchases $ 134 1 135 332 2 334 Sales (65) — (65) (1,957) (1) (1,958) Transfers (to)/from LHFS (359) (99) (458) (8) (10,379) (10,387) Six months ended June 30, Purchases $ 182 2 184 673 3 676 Sales (338) (188) (526) (2,770) (27) (2,797) Transfers (to)/from LHFS (794) (36) (830) 69 (10,377) (10,308) Commitments to Lend A commitment to lend is a legally binding agreement to lend to a customer, usually at a stated interest rate, if funded, and for specific purposes and time periods. We generally require a fee to extend such commitments. Certain commitments are subject to loan agreements with covenants regarding the financial performance of the customer or borrowing base formulas on an ongoing basis that must be met before we are required to fund the commitment. We may reduce or cancel consumer commitments, including home equity lines and credit card lines, in accordance with the contracts and applicable law. For unconditionally cancelable commitments at our discretion, we do not recognize an ACL. We may, as a representative for other lenders, advance funds or provide for the issuance of letters of credit under syndicated loan or letter of credit agreements. Any advances are generally repaid in less than a week and would normally require default of both the customer and another lender to expose us to loss. The unfunded amount of these temporary advance arrangements totaled approximately $82.6 billion at June 30, 2021. We issue commercial letters of credit to assist customers in purchasing goods or services, typically for international trade. At June 30, 2021, and December 31, 2020, we had $1.4 billion and $1.3 billion, respectively, of outstanding issued commercial letters of credit. We also originate multipurpose lending commitments under which borrowers have the option to draw on the facility for different purposes in one of several forms, including a standby letter of credit. See Note 11 (Guarantees and Other Commitments) for additional information on standby letters of credit. When we enter into commitments, we are exposed to credit risk. The maximum credit risk for these commitments will generally be lower than the contractual amount because a significant portion of these commitments are not funded. We manage the potential risk in commitments to lend by limiting the total amount of commitments, both by individual customer and in total, by monitoring the size and maturity structure of these commitments and by applying the same credit standards for these commitments as for all of our credit activities. For loans and commitments to lend, we generally require collateral or a guarantee. We may require various types of collateral, including commercial and consumer real estate, autos, other short-term liquid assets such as accounts receivable or inventory and long-lived assets, such as equipment and other business assets. Collateral requirements for each loan or commitment may vary based on the loan product and our assessment of a customer’s credit risk according to the specific credit underwriting, including credit terms and structure. The contractual amount of our unfunded credit commitments, including unissued standby and commercial letters of credit, is summarized by portfolio segment and class of financing receivable in Table 4.4. The table excludes the issued standby and commercial letters of credit and temporary advance arrangements described above. Table 4.4: Unfunded Credit Commitments (in millions) Jun 30, Dec 31, Commercial: Commercial and industrial $ 394,370 378,167 Real estate mortgage 8,794 7,993 Real estate construction 16,260 15,650 Total commercial 419,424 401,810 Consumer: Residential mortgage – first lien 37,920 31,530 Residential mortgage – junior lien 30,170 32,820 Credit card 124,985 121,096 Other consumer 54,724 49,179 Total consumer 247,799 234,625 Total unfunded credit commitments $ 667,223 636,435 Allowance for Credit Losses Table 4.5 presents the allowance for credit losses (ACL) for loans, which consists of the allowance for loan losses and the allowance for unfunded credit commitments. The ACL for loans decreased $3.3 billion from December 31, 2020, due to improvements in current and forecasted economic conditions. Table 4.5: Allowance for Credit Losses for Loans Quarter ended June 30, Six months ended June 30, ($ in millions) 2021 2020 2021 2020 Balance, beginning of period $ 18,043 12,022 19,713 10,456 Cumulative effect from change in accounting policies (1) — — — (1,337) Allowance for purchased credit-deteriorated (PCD) loans (2) — — — 8 Balance, beginning of period, adjusted 18,043 12,022 19,713 9,127 Provision for credit losses (1,239) 9,565 (2,356) 13,398 Interest income on certain impaired loans (3) (36) (38) (77) (76) Loan charge-offs: Commercial: Commercial and industrial (149) (556) (308) (933) Real estate mortgage (11) (72) (63) (75) Real estate construction — — — — Lease financing (10) (19) (31) (32) Total commercial (170) (647) (402) (1,040) Consumer: Residential mortgage – first lien (6) (20) (23) (43) Residential mortgage – junior lien (12) (18) (31) (48) Credit card (357) (415) (692) (886) Auto (128) (158) (257) (314) Other consumer (79) (113) (226) (278) Total consumer (582) (724) (1,229) (1,569) Total loan charge-offs (752) (1,371) (1,631) (2,609) Loan recoveries: Commercial: Commercial and industrial 68 35 139 79 Real estate mortgage 16 5 22 10 Real estate construction 1 1 1 17 Lease financing 5 4 11 8 Total commercial 90 45 173 114 Consumer: Residential mortgage – first lien 25 18 66 44 Residential mortgage – junior lien 43 30 81 65 Credit card 101 88 200 182 Auto 83 52 160 126 Other consumer 29 25 57 56 Total consumer 281 213 564 473 Total loan recoveries 371 258 737 587 Net loan charge-offs (381) (1,113) (894) (2,022) Other 4 — 5 9 Balance, end of period $ 16,391 20,436 16,391 20,436 Components: Allowance for loan losses $ 15,148 18,926 15,148 18,926 Allowance for unfunded credit commitments 1,243 1,510 1,243 1,510 Allowance for credit losses $ 16,391 20,436 16,391 20,436 Net loan charge-offs (annualized) as a percentage of average total loans 0.18 % 0.46 0.21 0.42 Allowance for loan losses as a percentage of total loans 1.78 2.02 1.78 2.02 Allowance for credit losses for loans as a percentage of total loans 1.92 2.19 1.92 2.19 (1) Represents the overall decrease in our ACL for loans as a result of our adoption of CECL on January 1, 2020. (2) Represents the allowance estimated for purchased credit-impaired (PCI) loans that automatically became PCD loans with the adoption of CECL. For additional information, see Note 1 (Summary of Significant Accounting Policies) in our 2020 Form 10-K. (3) Loans with an allowance measured by discounting expected cash flows using the loan’s effective interest rate over the remaining life of the loan recognize changes in allowance attributable to the passage of time as interest income. Table 4.6 summarizes the activity in the ACL by our commercial and consumer portfolio segments. Table 4.6: Allowance for Credit Losses for Loans Activity by Portfolio Segment 2021 2020 (in millions) Commercial Consumer Total Commercial Consumer Total Quarter ended June 30, Balance, beginning of period $ 10,682 7,361 18,043 5,279 6,743 12,022 Provision for credit losses (1,021) (218) (1,239) 6,999 2,566 9,565 Interest income on certain loans (3) (15) (21) (36) (12) (26) (38) Loan charge-offs (170) (582) (752) (647) (724) (1,371) Loan recoveries 90 281 371 45 213 258 Net loan charge-offs (80) (301) (381) (602) (511) (1,113) Other 4 — 4 5 (5) — Balance, end of period $ 9,570 6,821 16,391 11,669 8,767 20,436 Six months ended June 30, Balance, beginning of period $ 11,516 8,197 19,713 6,245 4,211 10,456 Cumulative effect from change in accounting policies (1) — — — (2,861) 1,524 (1,337) Allowance for purchased credit-deteriorated (PCD) loans (2) — — — — 8 8 Balance, beginning of period, adjusted 11,516 8,197 19,713 3,384 5,743 9,127 Provision for credit losses (1,688) (668) (2,356) 9,239 4,159 13,398 Interest income on certain loans (3) (34) (43) (77) (26) (50) (76) Loan charge-offs (402) (1,229) (1,631) (1,040) (1,569) (2,609) Loan recoveries 173 564 737 114 473 587 Net loan charge-offs (229) (665) (894) (926) (1,096) (2,022) Other 5 — 5 (2) 11 9 Balance, end of period $ 9,570 6,821 16,391 11,669 8,767 20,436 (1) Represents the overall decrease in our ACL for loans as a result of our adoption of CECL on January 1, 2020. (2) Represents the allowance estimated for PCI loans that automatically became PCD loans with the adoption of CECL. For additional information, see Note 1 (Summary of Significant Accounting Policies) in our 2020 Form 10-K. (3) Loans with an allowance measured by discounting expected cash flows using the loan’s effective interest rate over the remaining life of the loan recognize changes in allowance attributable to the passage of time as interest income. Credit Quality We monitor credit quality by evaluating various attributes and utilize such information in our evaluation of the appropriateness of the ACL for loans. The following sections provide the credit quality indicators we most closely monitor. The credit quality indicators are generally based on information as of our financial statement date, with the exception of updated Fair Isaac Corporation (FICO) scores and updated loan-to-value (LTV)/combined LTV (CLTV). We obtain FICO scores at loan origination and the scores are generally updated at least quarterly, except in limited circumstances, including compliance with the Fair Credit Reporting Act (FCRA). Generally, the LTV and CLTV indicators are updated in the second month of each quarter, with updates no older than March 31, 2021. COMMERCIAL CREDIT QUALITY INDICATORS We manage a consistent process for assessing commercial loan credit quality. Commercial loans are generally subject to individual risk assessment using our internal borrower and collateral quality ratings, which is our primary credit quality indicator. Our ratings are aligned to regulatory definitions of pass and criticized categories with the criticized segmented among special mention, substandard, doubtful and loss categories. Table 4.7 provides the outstanding balances of our commercial loan portfolio by risk category. Credit quality information is provided with the year of origination for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified in a troubled debt restructuring (TDR). At June 30, 2021, we had $442.6 billion and $33.8 billion of pass and criticized commercial loans, respectively. Table 4.7: Commercial Loan Categories by Risk Categories and Vintage Term loans by origination year Revolving loans Revolving loans converted to term loans Total (in millions) 2021 2020 2019 2018 2017 Prior June 30, 2021 Commercial and industrial Pass $ 37,051 25,171 28,385 11,075 5,582 12,341 183,360 341 303,306 Criticized 729 1,317 1,325 1,594 826 1,078 7,443 — 14,312 Total commercial and industrial 37,780 26,488 29,710 12,669 6,408 13,419 190,803 341 317,618 Real estate mortgage Pass 14,713 18,977 21,983 15,350 9,245 20,321 4,478 1 105,068 Criticized 1,664 2,450 3,444 2,679 1,286 3,665 422 — 15,610 Total real estate mortgage 16,377 21,427 25,427 18,029 10,531 23,986 4,900 1 120,678 Real estate construction Pass 2,800 4,995 6,148 3,607 775 359 1,138 2 19,824 Criticized 354 501 746 418 442 120 1 — 2,582 Total real estate construction 3,154 5,496 6,894 4,025 1,217 479 1,139 2 22,406 Lease financing Pass 2,244 3,545 3,180 1,752 1,107 2,555 — — 14,383 Criticized 145 293 374 254 129 142 — — 1,337 Total lease financing 2,389 3,838 3,554 2,006 1,236 2,697 — — 15,720 Total commercial loans $ 59,700 57,249 65,585 36,729 19,392 40,581 196,842 344 476,422 Term loans by origination year Revolving loans Revolving loans converted to term loans Total 2020 2019 2018 2017 2016 Prior December 31, 2020 Commercial and industrial Pass $ 56,915 34,040 15,936 7,274 4,048 4,738 177,107 997 301,055 Criticized 1,404 1,327 1,357 972 672 333 11,534 151 17,750 Total commercial and industrial 58,319 35,367 17,293 8,246 4,720 5,071 188,641 1,148 318,805 Real estate mortgage Pass 22,444 26,114 18,679 11,113 11,582 14,663 5,152 6 109,753 Criticized 2,133 2,544 1,817 1,287 1,625 2,082 479 — 11,967 Total real estate mortgage 24,577 28,658 20,496 12,400 13,207 16,745 5,631 6 121,720 Real estate construction Pass 5,242 6,574 4,771 1,736 477 235 1,212 3 20,250 Criticized 449 452 527 4 113 10 — — 1,555 Total real estate construction 5,691 7,026 5,298 1,740 590 245 1,212 3 21,805 Lease financing Pass 3,970 3,851 2,176 1,464 1,199 1,924 — — 14,584 Criticized 308 433 372 197 108 85 — — 1,503 Total lease financing 4,278 4,284 2,548 1,661 1,307 2,009 — — 16,087 Total commercial loans $ 92,865 75,335 45,635 24,047 19,824 24,070 195,484 1,157 478,417 Table 4.8 provides past due information for commercial loans, which we monitor as part of our credit risk management practices; however, delinquency is not a primary credit quality indicator for commercial loans. Payment deferral activities instituted in response to the COVID-19 pandemic could continue to delay the recognition of delinquencies for customers who otherwise would have moved into past due status. Table 4.8: Commercial Loan Categories by Delinquency Status (in millions) Commercial Real Real Lease Total June 30, 2021 By delinquency status: Current-29 days past due (DPD) and still accruing $ 315,279 118,719 22,329 15,350 471,677 30-89 DPD and still accruing 483 256 25 155 919 90+ DPD and still accruing 165 105 7 — 277 Nonaccrual loans 1,691 1,598 45 215 3,549 Total commercial loans $ 317,618 120,678 22,406 15,720 476,422 December 31, 2020 By delinquency status: Current-29 DPD and still accruing $ 315,493 119,561 21,532 15,595 472,181 30-89 DPD and still accruing 575 347 224 233 1,379 90+ DPD and still accruing 39 38 1 — 78 Nonaccrual loans 2,698 1,774 48 259 4,779 Total commercial loans $ 318,805 121,720 21,805 16,087 478,417 CONSUMER CREDIT QUALITY INDICATORS We have various classes of consumer loans that present unique credit risks. Loan delinquency, FICO credit scores and LTV for residential mortgage loans are the primary credit quality indicators that we monitor and utilize in our evaluation of the appropriateness of the ACL for the consumer loan portfolio segment. Many of our loss estimation techniques used for the ACL for loans rely on delinquency-based models; therefore, delinquency is an important indicator of credit quality in the establishment of our ACL for consumer loans. Table 4.9 provides the outstanding balances of our consumer loan portfolio by delinquency status. Payment deferral activities instituted in response to the COVID-19 pandemic could continue to delay the recognition of delinquencies for customers who otherwise would have moved into past due status. Credit quality information is provided with the year of origination for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified in a TDR. The revolving loans converted to term loans in the credit card loan category represent credit card loans with modified terms that require payment over a specific term. Table 4.9: Consumer Loan Categories by Delinquency Status and Vintage Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2021 2020 2019 2018 2017 Prior Total June 30, 2021 Residential mortgage – first lien By delinquency status: Current-29 DPD $ 30,494 47,246 32,078 10,137 17,647 76,251 5,989 1,598 221,440 30-59 DPD 28 33 52 21 34 604 15 30 817 60-89 DPD 1 11 1 3 3 187 8 18 232 90-119 DPD 2 8 3 1 7 64 6 11 102 120-179 DPD — 12 6 3 3 85 16 23 148 180+ DPD — 204 12 10 21 809 100 245 1,401 Government insured/guaranteed loans (1) 3 193 364 566 635 18,470 — — 20,231 Total residential mortgage – first lien 30,528 47,707 32,516 10,741 18,350 96,470 6,134 1,925 244,371 Residential mortgage – junior lien By delinquency status: Current-29 DPD 13 22 34 35 28 909 12,913 4,680 18,634 30-59 DPD — — 1 — — 15 28 40 84 60-89 DPD — — — — — 7 16 29 52 90-119 DPD — — — — — 3 11 22 36 120-179 DPD — — — — — 6 37 49 92 180+ DPD — — — — — 32 215 492 739 Total residential mortgage – junior lien 13 22 35 35 28 972 13,220 5,312 19,637 Credit cards By delinquency status: Current-29 DPD — — — — — — 34,201 226 34,427 30-59 DPD — — — — — — 135 7 142 60-89 DPD — — — — — — 90 6 96 90-119 DPD — — — — — — 80 7 87 120-179 DPD — — — — — — 182 2 184 180+ DPD — — — — — — — — — Total credit cards — — — — — — 34,688 248 34,936 Auto By delinquency status: Current-29 DPD 14,445 15,920 11,321 4,644 2,309 1,677 — — 50,316 30-59 DPD 33 143 148 81 52 85 — — 542 60-89 DPD 8 42 44 24 14 25 — — 157 90-119 DPD 3 17 17 8 5 8 — — 58 120-179 DPD — — — — — — — — — 180+ DPD — — — — — — — — — Total auto 14,489 16,122 11,530 4,757 2,380 1,795 — — 51,073 Other consumer By delinquency status: Current-29 DPD 982 990 994 335 155 173 22,011 150 25,790 30-59 DPD 1 2 3 2 1 2 8 3 22 60-89 DPD — 2 2 1 1 1 5 1 13 90-119 DPD — 1 2 1 — — 4 1 9 120-179 DPD — — — — — — 8 2 10 180+ DPD — — — — — 2 4 11 17 Total other consumer 983 995 1,001 339 157 178 22,040 168 25,861 Total consumer loans $ 46,013 64,846 45,082 15,872 20,915 99,415 76,082 7,653 375,878 (continued on following page) (continued from previous page) Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2020 2019 2018 2017 2016 Prior Total December 31, 2020 Residential mortgage – first lien By delinquency status: Current-29 DPD $ 53,298 43,297 14,761 24,619 30,533 67,960 6,762 1,719 242,949 30-59 DPD 111 76 36 67 79 750 52 66 1,237 60-89 DPD 88 10 6 12 13 305 56 68 558 90-119 DPD 232 11 5 8 7 197 26 33 519 120-179 DPD 3 4 1 3 5 151 17 29 213 180+ DPD 3 1 4 11 15 758 21 145 958 Government insured/guaranteed loans (1) 215 639 904 1,076 2,367 25,039 — — 30,240 Total residential mortgage – first lien 53,950 44,038 15,717 25,796 33,019 95,160 6,934 2,060 276,674 Residential mortgage – junior lien By delinquency status: Current-29 DPD 22 39 39 37 31 1,115 15,366 5,434 22,083 30-59 DPD — — 1 1 — 22 113 160 297 60-89 DPD — — 1 — — 11 154 271 437 90-119 DPD — — — 1 — 7 45 84 137 120-179 DPD — — — — — 9 36 77 122 180+ DPD — — — — 1 25 29 155 210 Total residential mortgage – junior lien 22 39 41 39 32 1,189 15,743 6,181 23,286 Credit cards By delinquency status: Current-29 DPD — — — — — — 35,612 255 35,867 30-59 DPD — — — — — — 243 12 255 60-89 DPD — — — — — — 167 10 177 90-119 DPD — — — — — — 144 10 154 120-179 DPD — — — — — — 208 3 211 180+ DPD — — — — — — — — — Total credit cards — — — — — — 36,374 290 36,664 Auto By delinquency status: Current-29 DPD 19,625 14,561 6,307 3,459 2,603 697 — — 47,252 30-59 DPD 120 183 114 80 107 46 — — 650 60-89 DPD 32 60 36 25 35 16 — — 204 90-119 DPD 13 26 14 9 12 6 — — 80 120-179 DPD — 1 — — — — — — 1 180+ DPD — — — — — — — — — Total auto 19,790 14,831 6,471 3,573 2,757 765 — — 48,187 Other consumer By delinquency status: Current-29 DPD 1,406 1,383 577 261 59 193 20,246 162 24,287 30-59 DPD 2 7 5 2 1 3 19 10 49 60-89 DPD 1 5 3 1 1 1 10 6 28 90-119 DPD 1 4 2 1 — 1 8 3 20 120-179 DPD — — — — — — 10 4 14 180+ DPD — — — — — 2 3 6 11 Total other consumer 1,410 1,399 587 265 61 200 20,296 191 24,409 Total consumer loans $ 75,172 60,307 22,816 29,673 35,869 97,314 79,347 8,722 409,220 (1) Represents loans whose repayments are predominantly insured by the Federal Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA). Loans insured/guaranteed by the FHA/VA and 90+ DPD totaled $6.1 billion and $11.1 billion at June 30, 2021, and December 31, 2020, respectively. Of the $2.9 billion of consumer loans not government insured/guaranteed that are 90 days or more past due at June 30, 2021, $460 million was accruing, compared with $2.7 billion past due and $612 million accruing at December 31, 2020. Table 4.10 provides the outstanding balances of our consumer loan portfolio by FICO score. Substantially all of the scored consumer portfolio has an updated FICO score of 680 and above, reflecting a strong current borrower credit profile. FICO scores are not available for certain loan types or may not be required if we deem it unnecessary due to strong collateral and other borrower attributes. Loans not requiring a FICO score totaled $15.9 billion and $13.2 billion at June 30, 2021, and December 31, 2020, respectively. Substantially all loans not requiring a FICO score are securities-based loans originated through retail brokerage. Table 4.10: Consumer Loan Categories by FICO and Vintage Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2021 2020 2019 2018 2017 Prior Total June 30, 2021 By FICO: Residential mortgage – first lien 800+ $ 14,373 29,351 21,113 6,709 12,245 47,225 2,973 453 134,442 760-799 11,864 12,539 7,250 2,017 3,200 12,684 1,229 257 51,040 720-759 3,281 4,024 2,566 857 1,343 7,473 771 243 20,558 680-719 794 1,103 788 363 603 4,188 463 215 8,517 640-679 129 294 222 107 143 2,117 213 135 3,360 600-639 30 47 75 37 51 1,234 109 93 1,676 < 600 7 11 28 16 32 1,303 139 145 1,681 No FICO available 47 145 110 69 98 1,776 237 384 2,866 Government insured/guaranteed loans (1) 3 193 364 566 635 18,470 — — 20,231 Total residential mortgage – first lien 30,528 47,707 32,516 10,741 18,350 96,470 6,134 1,925 244,371 Residential mortgage – junior lien 800+ — — — — — 236 6,715 1,612 8,563 760-799 — — — — — 142 2,588 906 3,636 720-759 — — — — — 169 1,721 891 2,781 680-719 — — — — — 143 1,022 719 1,884 640-679 — — — — — 82 396 405 883 600-639 — — — — — 52 189 232 473 < 600 — — — — — 53 195 267 515 No FICO available 13 22 35 35 28 95 394 280 902 Total residential mortgage – junior lien 13 22 35 35 28 972 13,220 5,312 19,637 Credit card 800+ — — — — — — 3,987 1 3,988 760-799 — — — — — — 5,561 8 5,569 720-759 — — — — — — 7,825 30 7,855 680-719 — — — — — — 8,437 57 8,494 640-679 — — — — — — 5,122 56 5,178 600-639 — — — — — — 1,929 39 1,968 < 600 — — — — — — 1,819 56 1,875 No FICO available — — — — — — 8 1 9 Total credit card — — — — — — 34,688 248 34,936 Auto 800+ 2,576 2,329 2,157 941 509 271 — — 8,783 760-799 2,505 2,698 2,145 850 390 216 — — 8,804 720-759 2,430 2,721 1,999 825 387 251 — — 8,613 680-719 2,518 2,965 1,968 772 358 259 — — 8,840 640-679 2,267 2,548 1,400 527 257 222 — — 7,221 600-639 1,418 1,519 822 333 178 190 — — 4,460 < 600 775 1,313 993 498 288 362 — — 4,229 No FICO available — 29 46 11 13 24 — — 123 Total auto 14,489 16,122 11,530 4,757 2,380 1,795 — — 51,073 Other consumer 800+ 253 250 204 59 18 60 1,839 19 2,702 760-799 265 225 186 59 15 31 943 22 1,746 720-759 190 184 175 67 19 26 829 28 1,518 680-719 115 125 147 61 19 21 711 26 1,225 640-679 47 52 74 34 12 11 343 19 592 600-639 9 14 24 13 5 6 122 11 204 < 600 3 13 27 16 6 7 121 14 207 No FICO available 101 132 164 30 63 16 1,197 29 1,732 FICO not required — — — — — — 15,935 — 15,935 Total other consumer 983 995 1,001 339 157 178 22,040 168 25,861 Total consumer loans $ 46,013 64,846 45,082 15,872 20,915 99,415 76,082 7,653 375,878 (continued on following page) (continued from previous page) Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2020 2019 2018 2017 2016 Prior Total December 31, 2020 By FICO: Residential mortgage – first lien 800+ $ 29,365 28,652 9,911 17,416 22,215 40,440 3,391 493 151,883 760-799 17,154 9,866 2,908 4,380 4,955 10,843 1,361 274 51,741 720-759 5,274 3,290 1,189 1,829 2,106 7,001 879 265 21,833 680-719 1,361 1,084 490 678 831 4,403 520 221 9,588 640-679 376 287 148 192 226 2,385 241 154 4,009 600-639 55 56 44 56 92 1,429 127 106 1,965 < 600 14 29 36 44 66 1,789 162 175 2,315 No FICO available 136 135 87 125 161 1,831 253 372 3,100 Government insured/guaranteed loans (1) 215 639 904 1,076 2,367 25,039 — — 30,240 Total residential mortgage – first lien 53,950 44,038 15,717 25,796 33,019 95,160 6,934 2,060 276,674 Residential mortgage – junior lien 800+ — — — — — 293 7,973 1,819 10,085 760-799 — — — — — 177 3,005 1,032 4,214 720-759 — — — — — 207 2,093 1,034 3,334 680-719 — — — — — 183 1,233 854 2,270 640-679 — — — — — 103 503 493 1,099 600-639 — — — — — 67 241 299 607 < 600 — — — — — 76 254 374 704 No FICO available 22 39 41 39 32 83 441 276 973 Total residential mortgage – junior lien 22 39 41 39 32 1,189 15,743 6,181 23,286 Credit card 800+ — — — — — — 3,860 1 3,861 760-799 — — — — — — 5,438 7 5,445 720-759 — — — — — — 7,897 29 7,926 680-719 — — — — — — 8,854 60 8,914 640-679 — — — — — — 5,657 64 5,721 600-639 — — — — — — 2,242 46 2,288 < 600 — — — — — — 2,416 82 2,498 No FICO available — — — — — — 10 1 11 Total credit card — — — — — — 36,374 290 36,664 Auto 800+ 2,875 2,606 1,211 731 452 104 — — 7,979 760-799 3,036 2,662 1,122 579 349 81 — — 7,829 720-759 3,162 2,514 1,095 576 395 98 — — 7,840 680-719 3,534 2,542 1,066 545 400 105 — — 8,192 640-679 3,381 1,948 763 395 334 94 — — 6,915 600-639 2,208 1,165 479 274 276 87 — — 4,489 < 600 1,581 1,357 730 463 533 186 — — 4,850 No FICO available 13 37 5 10 18 10 — — 93 Total auto 19,790 14,831 6,471 3,573 2,757 765 — — 48,187 Other consumer 800+ 353 287 94 35 10 71 2,249 21 3,120 760-799 342 279 93 29 10 34 1,110 16 1,913 720-759 262 258 107 35 11 30 915 26 1,644 680-719 156 213 99 36 11 24 798 31 1,368 640-679 71 112 59 21 7 10 415 23 718 600-639 18 36 22 9 4 8 151 13 261 < 600 13 41 30 12 5 7 161 18 287 No FICO available 195 173 83 88 3 16 1,248 43 1,849 FICO not required — — — — — — 13,249 — 13,249 Total other consumer 1,410 1,399 587 265 61 200 20,296 191 24,409 Total consumer loans $ 75,172 60,307 22,816 29,673 35,869 97,314 79,347 8,722 409,220 (1) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA. LTV refers to the ratio comparing the loan’s unpaid principal balance to the property’s collateral value. CLTV refers to the combination of first lien mortgage and junior lien mortgage (including unused line amounts for credit line products) ratios. LTVs and CLTVs are updated quarterly using a cascade approach which first uses values provided by automated valuation models (AVMs) for the property. If an AVM is not available, then the value is estimated using the original appraised value adjusted by the change in Home Price Index (HPI) for the property location. If an HPI is not available, the original appraised value is used. The HPI value is normally the only method considered for high value properties, generally with an original value of $1 million or more, as the AVM values have proven less accurate for these properties. Table 4.11 shows the most updated LTV and CLTV distribution of the residential mortgage – first lien and residential mortgage – junior lien loan portfolios. We consider the trends in residential real estate markets as we monitor credit risk and establish our ACL. In the event of a default, any loss should be limited to the portion of the loan amount in excess of the net realizable value of the underlying real estate collateral value. Certain loans do not have an LTV or CLTV due to industry data availability and portfolios acquired from or serviced by other institutions. Table 4.11: Consumer Loan Categories by LTV/CLTV and Vintage Term loans by origination year Revolving loans Revolving loans converted to term loans (in millions) 2021 2020 2019 2018 2017 Prior Total June 30, 2021 Residential mortgage – first lien By LTV: 0-60% $ 9,789 18,204 14,733 5,341 11,884 66,680 4,604 1,567 132,802 60.01-80% 20,654 27,433 15,773 4,339 5,369 10,096 1,071 256 84,991 80.01-100% 40 1,720 1,498 416 382 801 304 68 5,229 100.01-120% (1) — 35 52 19 16 101 72 17 312 > 120% (1) — 21 17 6 7 50 30 6 137 No LTV available 42 101 79 54 57 272 53 11 669 Government insured/guaranteed loans (2) 3 193 364 566 635 18,470 — — 20,231 Total residential mortgage – first lien 30,528 47,707 32,516 10,741 18,350 96,470 6,134 1,925 244,371 Residential mortgage – junior lien By CLTV: 0-60% — — — — — 496 8,124 3,558 12,178 60.01-80% — — — — — 254 3,718 1,178 5,150 80.01-100% — — — — — 123 1,051 424 1,598 100.01-120% (2) — — — — — 31 225 92 348 > 120% (2) — — — — — 8 78 28 114 No CLTV available 13 22 35 35 28 60 24 32 249 Total residential mortgage – junior lien 13 22 35 35 28 972 13,220 5,312 19,637 Total $ 30,541 47,729 32,551 10,776 18,378 97,442 19,354 7,237 264,008 Term loans by origination year Revolving loans Revolving loans converted to term loans 2020 2019 2018 2017 2016 Prior Total December 31, 2020 Residential mortgage – first lien By LTV: 0-60% $ 16,582 15,449 6,065 13,190 21,097 59,291 4,971 1,587 138,232 60.01-80% 34,639 24,736 7,724 10,745 8,970 9,333 1,323 326 97,796 80.01-100% 2,332 2,975 900 654 441 1,003 425 100 8,830 100.01-120% (1) 41 106 45 40 41 168 117 26 584 > 120% (1) 31 41 16 19 16 78 44 8 253 No LTV available 110 92 63 72 87 248 54 13 739 Government insured/guaranteed loans (2) 215 639 904 1,076 2,367 25,039 — — 30,240 Total residential mortgage – first lien 53,950 44,038 15,717 25,796 33,019 95,160 6,934 2,060 276,674 Residential mortgage – junior lien By CLTV: 0-60% — — — — — 548 8,626 3,742 12,916 60.01-80% — — — — — 335 5,081 1,554 6,970 80.01-100% — — — — — 187 1,507 641 2,335 100.01-120% (2) — — — — — 59 376 156 591 > 120% (2) — — — — — 15 128 50 193 No CLTV available 22 39 41 39 32 45 25 38 281 Total residential mortgage – junior lien 22 39 41 39 32 1,189 15,743 6,181 23,286 Total $ 53,972 44,077 15,758 25,835 33,051 96,349 22,677 8,241 299,960 (1) Reflects total loan balances with LTV/CLTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV/CLTV. (2) Represents loans whose repayments are predominantly insured by the FHA or guaranteed by the VA. NONACCRUAL LOANS Table 4.12 provides loans on nonaccrual status. In connection with our adoption of CECL, nonaccrual loans may have an ACL or a negative allowance for credit losses from expected recoveries of amounts previously written off. Payment deferral activities instituted in response to the COVID-19 pandemic could c |