Segment Information | Note 11. Segment Information Reportable Segments As discussed in Note 1, in November 2018, we announced a strategic reorganization of our business. Under the new structure, effective April 1, 2019, there are two reportable segments that we operate and manage as strategic business units - Consumer and Business . In conjunction with the new reporting structure, we recast our segment disclosures for all periods presented. We measure and evaluate our reportable segments based on segment operating income, consistent with the chief operating decision maker’s assessment of segment performance. Our segments and their principal activities consist of the following: Segment Description Verizon Consumer Group Our Consumer segment provides consumer-focused wireless and wireline communications services and products. Our wireless services are provided across one of the most extensive wireless networks in the U.S. under the Verizon Wireless brand and through wholesale and other arrangements. Our wireline services are provided in nine states in the Mid-Atlantic and Northeastern U.S., as well as Washington D.C., over our 100% fiber-optic network under the Fios brand and over a traditional copper-based network to customers who are not served by Fios. Verizon Our Business segment provides wireless and wireline communications services and products, video and data services, corporate networking solutions, security and managed network services, local and long distance voice services and network access to deliver various IoT services and products. We provide these products and services to businesses, government customers and wireless and wireline carriers across the U.S. and select products and services to customers around the world. Our Consumer segment’s wireless and wireline products and services are available to our retail customers, as well as resellers that purchase wireless network access from us on a wholesale basis . Our Business segment’s wireless and wireline products and services are organized by the primary customer groups targeted by these offerings : Global Enterprise, Small and Medium Business, Public Sector and Other, and Wholesale. Corporate and other includes the results of Verizon Media, and other businesses, investments in unconsolidated businesses, unallocated corporate expenses, certain pension and other employee benefit related costs and interest and financing expenses. Corporate and other also includes the historical results of divested businesses and other adjustments and gains and losses that are not allocated in assessing segment performance due to their nature. Although such transactions are excluded from the segment results, they are included in reported consolidated earnings. Gains and losses from these transactions that are not individually significant are included in segment results as these items are included in the chief operating decision maker’s assessment of segment performance. The reconciliation of segment operating revenues and expenses to consolidated operating revenues and expenses below includes the effects of special items that the chief operating decision maker does not consider in assessing segment performance, primarily because of their nature. The following table provides operating financial information for our two reportable segments: Three Months Ended Six Months Ended June 30, June 30, (dollars in millions) 2019 2018 2019 2018 External Operating Revenues Consumer Service $ 16,350 $ 16,050 $ 32,611 $ 31,864 Wireless equipment 3,904 4,251 8,070 8,521 Other 1,680 1,650 3,350 3,130 Total Consumer 21,934 21,951 44,031 43,515 Business Global Enterprise 2,673 2,808 5,363 5,632 Small and Medium Business 2,781 2,638 5,485 5,166 Public Sector and Other 1,492 1,437 2,963 2,866 Wholesale 810 956 1,650 1,941 Total Business 7,756 7,839 15,461 15,605 Total reportable segments $ 29,690 $ 29,790 $ 59,492 $ 59,120 Intersegment Revenues Consumer $ 61 $ 52 $ 112 $ 115 Business 12 12 26 29 Total reportable segments $ 73 $ 64 $ 138 $ 144 Total Operating Revenues Consumer $ 21,995 $ 22,003 $ 44,143 $ 43,630 Business (1) 7,768 7,851 15,487 15,634 Total reportable segments $ 29,763 $ 29,854 $ 59,630 $ 59,264 Operating Income Consumer $ 7,336 $ 7,060 $ 14,586 $ 13,995 Business 1,071 1,101 2,119 2,215 Total reportable segments $ 8,407 $ 8,161 $ 16,705 $ 16,210 (1) Service and other revenues included in our Business segment amounted to approximately $7.0 billion and $13.9 billion for the three and six months ended June 30, 2019 , respectively, and approximately $7.1 billion and $14.0 billion for the three and six months ended June 30, 2018 , respectively. Wireless equipment revenues included in our Business segment amounted to approximately $814 million and $1.6 billion for the three and six months ended June 30, 2019 , respectively, and approximately $793 million and $1.6 billion for the three and six months ended June 30, 2018 , respectively. The following table provides Fios revenue for our two reportable segments: Three Months Ended Six Months Ended June 30, June 30, (dollars in millions) 2019 2018 2019 2018 Consumer $ 2,772 $ 2,738 $ 5,536 $ 5,472 Business 239 218 482 435 Total Fios revenue $ 3,011 $ 2,956 $ 6,018 $ 5,907 The following table provides Wireless service revenue under our current reportable structure and includes intersegment activity: Three Months Ended Six Months Ended June 30, June 30, (dollars in millions) 2019 2018 2019 2018 Consumer $ 13,456 $ 13,122 $ 26,813 $ 26,003 Business 2,775 2,615 5,469 5,116 Total Wireless service revenue $ 16,231 $ 15,737 $ 32,282 $ 31,119 Reconciliation to Consolidated Financial Information A reconciliation of the reportable segment operating revenues to consolidated operating revenues is as follows: Three Months Ended Six Months Ended June 30, June 30, (dollars in millions) 2019 2018 2019 2018 Total reportable segment operating revenues $ 29,763 $ 29,854 $ 59,630 $ 59,264 Corporate and other 2,412 2,429 4,747 4,891 Eliminations (104 ) (80 ) (178 ) (180 ) Total consolidated operating revenues $ 32,071 $ 32,203 $ 64,199 $ 63,975 A reconciliation of total reportable segment operating income to consolidated income before provision for income taxes is as follows: Three Months Ended Six Months Ended June 30, June 30, (dollars in millions) 2019 2018 2019 2018 Total reportable segment operating income $ 8,407 $ 8,161 $ 16,705 $ 16,210 Corporate and other (354 ) (426 ) (740 ) (811 ) Severance charges (Note 9) — (339 ) — (339 ) Other components of net periodic benefit charges (Note 9) (203 ) (208 ) (406 ) (416 ) Acquisition and integration related charges — (120 ) — (227 ) Product realignment charges — (451 ) — (451 ) Total consolidated operating income 7,850 6,617 15,559 13,966 Equity in losses of unconsolidated businesses (13 ) (228 ) (19 ) (247 ) Other income (expense), net (1,312 ) 360 (1,017 ) 285 Interest expense (1,215 ) (1,222 ) (2,425 ) (2,423 ) Income Before Provision For Income Taxes $ 5,310 $ 5,527 $ 12,098 $ 11,581 No single customer accounted for more than 10% of our total operating revenues during the three and six months ended June 30, 2019 and 2018 . |