Segment Information | Note 10. Segment Information Reportable Segments We have two reportable segments that we operate and manage as strategic business units - Consumer and Business. We measure and evaluate our reportable segments based on segment operating income, consistent with the chief operating decision maker’s assessment of segment performance. Our segments and their principal activities consist of the following: Segment Description Verizon Our Consumer segment provides consumer-focused wireless and wireline communications services and products. Our wireless services are provided across one of the most extensive wireless networks in the U.S. under the Verizon brand, TracFone brands and through wholesale and other arrangements. We also provide fixed wireless access (FWA) broadband through our wireless networks. Our wireline services are provided in nine states in the Mid-Atlantic and Northeastern U.S., as well as Washington D.C., over our 100% fiber-optic network through our Verizon Fios product portfolio and over a traditional copper-based network to customers who are not served by Fios. Verizon Our Business segment provides wireless and wireline communications services and products, including data, video and conferencing services, corporate networking solutions, security and managed network services, local and long distance voice services and network access to deliver various IoT services and products. We also provide FWA broadband through our wireless networks. We provide these products and services to businesses, government customers and wireless and wireline carriers across the U.S. and select products and services to customers around the world. Our Consumer segment’s wireless and wireline products and services are available to our retail customers, as well as resellers that purchase wireless network access from us on a wholesale basis. Our Business segment’s wireless and wireline products and services are organized by the primary customer groups targeted by these offerings: Small and Medium Business, Global Enterprise, Public Sector and Other, and Wholesale. Corporate and other primarily includes insurance captives, investments in unconsolidated businesses and development stage businesses that support our strategic initiatives, as well as unallocated corporate expenses, certain pension and other employee benefit related costs and interest and financing expenses. Corporate and other also includes the historical results of divested businesses, including Verizon Media, and other adjustments and gains and losses that are not allocated in assessing segment performance due to their nature. Although such transactions are excluded from the business segment results, they are included in reported consolidated earnings. Gains and losses from these transactions that are not individually significant are included in segment results as these items are included in the chief operating decision maker’s assessment of segment performance. We completed the sale of Verizon Media on September 1, 2021. Refer to Note 3 for additional information on the sale of Verizon Media. The following table provides operating financial information for our two reportable segments: Three Months Ended Nine Months Ended September 30, September 30, (dollars in millions) 2022 2021 2022 2021 External Operating Revenues Consumer Service $ 18,421 $ 16,889 $ 54,696 $ 50,159 Wireless equipment 5,558 4,530 16,640 13,461 Other (1) 1,809 1,852 5,247 5,807 Total Consumer 25,788 23,271 76,583 69,427 Business Small and Medium Business 3,191 2,929 9,315 8,644 Global Enterprise 2,449 2,551 7,310 7,690 Public Sector and Other 1,531 1,548 4,587 4,807 Wholesale 656 645 1,926 2,038 Total Business 7,827 7,673 23,138 23,179 Total reportable segments $ 33,615 $ 30,944 $ 99,721 $ 92,606 Intersegment Revenues Consumer $ 52 $ 57 $ 153 $ 176 Business 10 16 34 53 Total reportable segments $ 62 $ 73 $ 187 $ 229 Total Operating Revenues Consumer $ 25,840 $ 23,328 $ 76,736 $ 69,603 Business (2) 7,837 7,689 23,172 23,232 Total reportable segments $ 33,677 $ 31,017 $ 99,908 $ 92,835 Operating Income Consumer $ 7,349 $ 7,590 $ 21,818 $ 22,606 Business 698 886 2,046 2,641 Total reportable segments $ 8,047 $ 8,476 $ 23,864 $ 25,247 (1) Other revenue includes fees that partially recover the direct and indirect costs of complying with regulatory and industry obligations and programs, revenues associated with certain products included in our device protection offerings, leasing and interest on equipment financed under a device payment plan agreement when sold to the customer by an authorized agent. (2) Service and other revenues included in our Business segment amounted to $6.8 billion and $6.9 billion for the three months ended September 30, 2022 and 2021, respectively, and $20.2 billion and $20.9 billion for the nine months ended September 30, 2022 and 2021, respectively. Wireless equipment revenues included in our Business segment amounted to $1.0 billion and $820 million for the three months ended September 30, 2022 and 2021, respectively, and $2.9 billion and $2.4 billion for the nine months ended September 30, 2022 and 2021, respectively. The following table provides Fios revenue for our two reportable segments: Three Months Ended Nine Months Ended September 30, September 30, (dollars in millions) 2022 2021 2022 2021 Consumer $ 2,902 $ 2,893 $ 8,708 $ 8,648 Business 304 287 897 844 Total Fios revenue $ 3,206 $ 3,180 $ 9,605 $ 9,492 The following table provides Wireless service revenue for our reportable segments and includes intersegment activity: Three Months Ended Nine Months Ended September 30, September 30, (dollars in millions) 2022 2021 2022 2021 Consumer $ 15,517 $ 13,982 $ 45,970 $ 41,460 Business 3,273 3,097 9,580 9,247 Total Wireless service revenue $ 18,790 $ 17,079 $ 55,550 $ 50,707 Reconciliation to Consolidated Financial Information The reconciliation of segment operating revenues and operating income to consolidated operating revenues and operating income below includes the effects of the special items that the chief operating decision maker does not consider in assessing segment performance, primarily due to their nature. A reconciliation of the reportable segment operating revenues to consolidated operating revenues is as follows: Three Months Ended Nine Months Ended September 30, September 30, (dollars in millions) 2022 2021 2022 2021 Total reportable segment operating revenues $ 33,677 $ 31,017 $ 99,908 $ 92,835 Corporate and other 627 2,009 1,868 7,093 Eliminations (63) (111) (192) (382) Total consolidated operating revenues $ 34,241 $ 32,915 $ 101,584 $ 99,546 A reconciliation of the total reportable segment's operating income to consolidated income before provision for income taxes is as follows: Three Months Ended Nine Months Ended September 30, September 30, (dollars in millions) 2022 2021 2022 2021 Total reportable segment operating income $ 8,047 $ 8,476 $ 23,864 $ 25,247 Corporate and other (85) 621 (299) 392 Other components of net periodic benefit charges (Note 8) (68) (192) (323) (576) Loss on spectrum licenses (Note 3) — — — (223) Total consolidated operating income 7,894 8,905 23,242 24,840 Equity in earnings of unconsolidated businesses 2 1 40 10 Other income (expense), net (439) 269 (1,314) 1,172 Interest expense (937) (801) (2,508) (2,746) Income Before Provision For Income Taxes $ 6,520 $ 8,374 $ 19,460 $ 23,276 No single customer accounted for more than 10% of our total operating revenues during the three and nine months ended September 30, 2022 or 2021. The chief operating decision maker does not review disaggregated assets on a segment basis; therefore, such information is not presented. Depreciation and amortization included in the measure of segment profitability is primarily allocated based on proportional usage, and is included within Total reportable segment operating income. |