Segment Reporting | Segment Reporting The Company currently operates in two segments: (1) the Oblong (formerly Glowpoint) business, which includes managed services for video collaboration and network applications; and (2) the Oblong Industries business, which includes products and services for visual collaboration technologies. Certain information concerning the Company’s segments for the three and nine months ended September 30, 2021 and 2020 is presented in the following tables (in thousands): Three Months Ended September 30, 2021 Oblong (formerly Glowpoint) Oblong Industries Corporate Total Revenue $ 1,006 $ 793 $ — $ 1,799 Cost of revenues 721 507 — 1,228 Gross profit $ 285 $ 286 $ — $ 571 Gross profit % 28 % 36 % 32 % Allocated operating expenses $ 337 $ 1,717 $ — $ 2,054 Unallocated operating expenses $ — $ — 1,628 1,628 Total operating expenses $ 337 $ 1,717 $ 1,628 $ 3,682 Loss from operations $ (52) $ (1,431) $ (1,628) $ (3,111) Interest and other expense (income), net 2 (3) (2,448) (2,449) Net income (loss) before tax $ (54) $ (1,428) $ 820 $ (662) Income tax $ — $ — $ — $ — Net income (loss) $ (54) $ (1,428) $ 820 $ (662) Nine Months Ended September 30, 2021 Oblong (formerly Glowpoint) Oblong Industries Corporate Total Revenue $ 3,279 $ 2,487 $ — $ 5,766 Cost of revenues 2,293 1,474 — 3,767 Gross profit $ 986 $ 1,013 $ — $ 1,999 Gross profit % 30 % 41 % 35 % Allocated operating expenses $ 527 $ 5,394 $ — $ 5,921 Unallocated operating expenses 5,078 5,078 Total operating expenses $ 527 $ 5,394 $ 5,078 $ 10,999 Income (loss) from operations $ 459 $ (4,381) $ (5,078) $ (9,000) Interest and other expense (income), net 16 (227) (2,448) (2,659) Net income (loss) before tax $ 443 $ (4,154) $ (2,630) $ (6,341) Income tax $ — $ — $ — $ — Net income (loss) $ 443 $ (4,154) $ (2,630) $ (6,341) Three Months Ended September 30, 2020 Oblong (formerly Glowpoint) Oblong Industries Corporate Total Revenue $ 1,324 $ 1,942 $ — $ 3,266 Cost of revenues 893 719 — 1,612 Gross profit $ 431 $ 1,223 $ — $ 1,654 Gross profit % 33 % 63 % 51 % Allocated operating expenses $ 1,187 $ 1,477 $ — $ 2,664 Unallocated operating expenses — — 980 980 Total operating expenses $ 1,187 $ 1,477 $ 980 $ 3,644 Loss from operations $ (756) $ (254) $ (980) $ (1,990) Interest and other expense, net 5 90 — 95 Net loss before taxes $ (761) $ (344) $ (980) $ (2,085) Income tax $ — $ — $ — $ — Net loss $ (761) $ (344) $ (980) $ (2,085) Nine Months Ended September 30, 2020 Oblong (formerly Glowpoint) Oblong Industries Corporate Total Revenue $ 4,741 $ 6,669 $ — $ 11,410 Cost of revenues 2,948 2,736 — 5,684 Gross profit $ 1,793 $ 3,933 $ — $ 5,726 Gross profit % 38 % 59 % 50 % Allocated operating expenses $ 3,398 $ 7,545 $ — $ 10,943 Unallocated operating expenses — — 3,059 3,059 Total operating expenses $ 3,398 $ 7,545 $ 3,059 $ 14,002 Loss from operations $ (1,605) $ (3,612) $ (3,059) $ (8,276) Interest and other expense, net 12 310 — 322 Net loss before tax $ (1,617) $ (3,922) $ (3,059) $ (8,598) Income tax — — — — Net loss (1,617) (3,922) $ (3,059) $ (8,598) Unallocated operating expenses include costs for the three and nine months ended September 30, 2021 and 2020 that are not specific to a particular segment but are general to the group; included are expenses incurred for administrative and accounting staff, general liability and other insurance, professional fees and other similar corporate expenses. For the three and nine months ended September 30, 2021 and 2020, there was no material revenue attributable to any individual foreign country. Approximately 1% of foreign revenue is billed in foreign currency and foreign currency gains and losses are not material. Revenue by geographic area is allocated as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 2021 2020 Domestic $ 1,035 $ 2,080 $ 3,277 $ 7,536 Foreign 764 1,186 2,489 3,874 $ 1,799 $ 3,266 $ 5,766 $ 11,410 Disaggregated information for the Company’s revenue has been recognized in the accompanying condensed consolidated statements of operations and is presented below according to contract type (in thousands): Three Months Ended September 30, 2021 % of Revenue 2020 % of Revenue Revenue: Oblong (formerly Glowpoint) Video collaboration services $ 179 10 % $ 249 8 % Network services 813 45 % 1,028 31 % Professional and other services 14 1 % 47 1 % Total Oblong (formerly Glowpoint) revenue $ 1,006 56 % $ 1,324 40 % Revenue: Oblong Industries Visual collaboration product offerings $ 771 43 % 1,686 52 % Licensing 22 1 % 256 8 % Total Oblong Industries revenue $ 793 44 % 1,942 60 % Total revenue $ 1,799 100 % $ 3,266 100 % Nine Months Ended September 30, 2021 % of Revenue 2020 % of Revenue Revenue: Oblong (formerly Glowpoint) Video collaboration services $ 700 12 % $ 1,722 15 % Network services 2,524 44 % 2,844 25 % Professional and other services 55 1 % 175 2 % Total Oblong (formerly Glowpoint) revenue $ 3,279 57 % $ 4,741 42 % Revenue: Oblong Industries Visual collaboration product offerings $ 2,406 42 % 4,931 43 % Professional services — — % 898 8 % Licensing 81 1 % 840 7 % Total Oblong Industries revenue $ 2,487 43.13 % 6,669 58 % Total revenue $ 5,766 100 % $ 11,410 100 % The Company considers a significant customer to be one that comprises more than 10% of the Company’s consolidated revenues or accounts receivable. The loss of or a reduction in sales or anticipated sales to our most significant or several of our smaller customers could have a material adverse effect on our business, financial condition and results of operations. Concentration of revenues was as follows: Three Months Ended September 30, 2021 2020 Segment % of Revenue % of Revenue Customer A Oblong (formerly Glowpoint) 37 % 23 % Customer B Oblong Industries — % 20 % Nine Months Ended September 30, 2021 2020 Segment % of Revenue % of Revenue Customer A Oblong (formerly Glowpoint) 35 % 23 % Customer B Oblong Industries — % 27 % Concentration of accounts receivable was as follows: As of September 30, 2021 2020 Segment % of Accounts Receivable % of Accounts Receivable Customer A Oblong (formerly Glowpoint) 17 % 20 % Customer B Oblong (formerly Glowpoint) — % 15 % Customer C Oblong Industries 12 % — % Customer D Oblong Industries 11 % — % |