NOTICE OF CHANGE OF LOCATION
OF THE ANNUAL MEETING OF SHAREHOLDERS
TO BE HELD ON MAY 12, 2020
Tuesday, May 12, 2020 at 9:00 a.m. Atlantic Standard Time
Virtual Meeting Only by Remote Communication - No Physical Meeting Location
To the Shareholders of Popular, Inc.:
Due to the ongoing public health impact of thecoronavirus (COVID-19) pandemic and in an effort to protect the health and well-being of our shareholders, directors, employees and communities, NOTICE IS HEREBY GIVEN that the location of the Annual Meeting of Shareholders (the “Annual Meeting”) of Popular, Inc. (the “Corporation”) has been changed. As previously announced, the Annual Meeting will be held on Tuesday, May 12, 2020 at 9:00 a.m., Atlantic Standard Time. Considering the public health concernsregarding COVID-19 and the restrictions imposed by federal, state and local governments, the Annual Meeting will be held solely by means of remote communication, in a virtual meeting format only. You will not be able to attend the Annual Meeting physically. The virtual meeting format is a response to the extraordinary impact ofCOVID-19 and does not reflect a change in the Corporation’s general policy of holding meetings of shareholderin-person absent extraordinary circumstances.
As described in the proxy materials for the Annual Meeting previously distributed, you are entitled to participate in the Annual Meeting if you were a shareholder of the Corporation as of the close of business on March 13, 2020, the record date, or if you hold a legal proxy for the meeting provided by your broker, trust, bank or other nominee. To be admitted to the Annual Meeting, you must visitwww.virtualshareholdermeeting.com/BPOP2020 and login by entering the16-digit control number found on your proxy card, voting instruction form, notice of internet availability of proxy materials, email or other notice you previously received. You may log into the Annual Meeting website beginning at 8:45 a.m. Atlantic Standard Time on May 12, 2020.
Once admitted, you may (1) vote by clicking “Vote Here” on the meeting website; (2) submit questions live during the Annual Meeting by typing your question into the “Ask a Question” field on the meeting website and clicking “Submit”; and (3) view our list of shareholders of record during the Annual Meeting by clicking “View Shareholder List” on the meeting website. Only questions pertinent to meeting matters will be answered during the meeting, subject to time constraints. If any questions pertinent to meeting matters cannot be answered during the meeting due to time constraints, we will post and answer a representative set of these questions online atwww.popular.com/en/investor-relations/annual-meeting. The questions and answers will be available as soon as reasonably practicable after the meeting and will remain available until one week after posting.
If you encounter any technical difficulties with the Annual Meeting website on the day of the meeting, please call the technical support number that will be available on the login page of the meeting website. Technical support will be available beginning at 8:45 a.m. Atlantic Standard Time on May 12, 2020 and will remain available until the end of the meeting.
