Popular (BPOP) 10-Q 11 May 20 2020 Q1 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	3 Months Ended
	Mar. 31, 2020	May 06, 2020
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Transition Report	false
Document Period End Date	Mar. 31, 2020
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q1
Entity File Number	001-34084
Entity Registrant Name	POPULAR, INC.
Entity Incorporation State Country Code	PR
Entity TaxI dentification Number	66-0667416
Entity Address Address Line 1	Popular Center Building
Entity Address Address Line 2	209 Muñoz Rivera Avenue
Entity Address City Or Town	Hato Rey
Entity Address Country	PR
Entity Address Postal Zip Code	00918
City Area Code	787
Local Phone Number	765-9800
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock Shares Outstanding		85,715,649
Entity Central Index Key	0000763901
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Common Stock
Entity Listings
Security 12b Title	Common Stock ($0.01 par value)
Trading Symbol	BPOP
Security Exchange Name	NASDAQ
6.70% Cumulative Monthly Income Trust Preferred Securities
Entity Listings
Security 12b Title	6.70% Cumulative Monthly Income Trust Preferred Securities
Trading Symbol	BPOPN
Security Exchange Name	NASDAQ
Cumulative Preferred Stock 6.125%
Entity Listings
Security 12b Title	6.125% Cumulative Monthly Income Trust Preferred Securities
Trading Symbol	BPOPM
Security Exchange Name	NASDAQ

CONSOLIDATED STATEMENTS OF COND

CONSOLIDATED STATEMENTS OF CONDITION - USD ($)	Mar. 31, 2020	Dec. 31, 2019
Assets:
Cash and due from banks	$ 445,551,000	$ 388,311,000
Money market investments:
Time deposits with other banks	5,941,716,000	3,262,286,000
Total money market investments	5,941,716,000	3,262,286,000
Trading account debt securities, at fair value:
Pledged securities with creditors' right to repledge	606,000	598,000
Other trading account debt securities	41,939,000	39,723,000
Debt securities available-for-sale, at fair value:
Pledged securities with creditors' right to repledge	190,092,000	202,585,000
Other debt securities available-for-sale	15,623,209,000	17,445,888,000
Debt securities held-to-maturity, at amortized cost (fair value 2020 - $80,400; 2019 - $105,110)	95,263,000	97,662,000
Less - Allowance for credit losses	13,390,000	0
Debt securities held-to-maturity, net	81,873,000	97,662,000
Equity securities (realizable value 2020 -$168,459); (2019 - $165,952)	163,058,000	159,887,000
Loans held-for-sale, at lower of cost or fair value	87,855,000	59,203,000
Loans held-in-portfolio:
Loans held-in-portfolio	27,847,840,000	27,587,856,000
Less - Unearned income	185,568,000	180,983,000
Allowance for credit losses	919,716,000	477,708,000
Total loans held-in-portfolio, net	26,742,556,000	26,929,165,000
Premises and equipment, net	552,007,000	556,650,000
Other real estate	123,922,000	122,072,000
Accrued income receivable	176,078,000	180,871,000
Mortgage servicing assets, at fair value	147,311,000	150,906,000
Other Assets	1,788,437,000	1,819,615,000
Goodwill	671,122,000	671,122,000
Other intangible assets	26,307,000	28,780,000
Total assets	52,803,639,000	52,115,324,000
Deposits:
Non-interest bearing	9,396,449,000	9,160,173,000
Interest bearing	35,400,727,000	34,598,433,000
Total deposits	44,797,176,000	43,758,606,000
Assets sold under agreements to repurchase	178,766,000	193,378,000
Other short-term borrowings	100,000,000	0
Notes payable	1,058,131,000	1,101,608,000
Other liabilities	999,961,000	1,044,953,000
Total liabilities	47,134,034,000	46,098,545,000
Commitments and contingencies
Stockholders' equity:
Preferred stock, 30,000,000 shares authorized; 885,726 shares issued and outstanding (2019 - 2,006,391)	22,143,000	50,160,000
Common stock, $0.01 par value; 170,000,000 shares authorized;104,407,688 shares issued (2019 - 104,392,222) and 88,125,974 shares outstanding (2019 - 95,589,629)	1,044,000	1,044,000
Surplus	4,366,300,000	4,447,412,000
Retained earnings	1,940,170,000	2,147,915,000
Treasury stock - at cost, 16,281,714 shares (2019 - 8,802,593)	(870,675,000)	(459,814,000)
Accumulated other comprehensive income (loss), net of tax	210,623,000	(169,938,000)
Total stockholders' equity	5,669,605,000	6,016,779,000
Total liabilities and stockholders' equity	$ 52,803,639,000	$ 52,115,324,000

CONSOLIDATED STATEMENTS OF CO_2

CONSOLIDATED STATEMENTS OF CONDITION (PARENTHETICAL) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Statement of Financial Position [Abstract]
Held To Maturity Securities Fair Value	$ 80,400	$ 105,110
Realizable Value Of Equity Securities	$ 168,459	$ 165,952
Preferred stock, shares authorized	30,000,000	30,000,000
Preferred stock, shares issued	885,726	2,006,391
Preferred stock, shares outstanding	885,726	2,006,391
Common Stock Par Or Stated Value Per Share	$ 0.01	$ 0.01
Common Stock Shares Authorized	170,000,000	170,000,000
Common Stock Shares Issued	104,407,688	104,392,222
Common Stock Shares Outstanding	88,125,974	95,589,629
Treasury stock	16,281,714	8,802,593

CONSOLIDATED STATEMENTS OF OPER

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Interest income:
Loans	$ 450,446	$ 447,713
Money market investments	12,000	29,220
Investment securities	87,912	81,036
Total interest income	550,358	557,969
Interest expense:
Deposits	62,101	70,826
Short-term borrowings	1,048	1,600
Long-term debt	14,114	14,580
Total interest expense	77,263	87,006
Net interest income	473,095	470,963
Provision for credit losses - loan portfolios	188,995	41,825
Provision for credit losses - Investment securities	736	0
Net interest income after provision for credit losses	283,364	429,138
Mortgage banking activities	6,420	9,926
Net (loss) gain, including impairment on equity securities	(2,728)	1,433
Net profit on trading account debt securities	491	260
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	957	0
Indemnity reserves on loans sold expense	(4,793)	(93)
Other operating income	19,864	21,906
Total non-interest income	126,643	136,430
Operating expenses:
Personnel costs	146,831	143,117
Net occupancy expenses	25,158	23,537
Equipment expenses	21,605	19,705
Other taxes	13,681	11,662
Professional fees	101,071	87,466
Communications	5,954	5,849
Business promotion	14,197	14,674
FDIC deposit insurance	5,080	4,806
Other real estate owned (O R E O) expenses	2,479	2,677
Other operating expenses	34,079	31,615
Amortization of intangibles	2,473	2,312
Total operating expenses	372,608	347,420
Income before income tax	37,399	218,148
Income tax expense	3,097	50,223
Net Income	34,302	167,925
Net Income Applicable to Common Stock	$ 33,632	$ 166,994
Net Income per Common Share - Basic	$ 0.37	$ 1.69
Net Income per Common Share - Diluted	$ 0.37	$ 1.69
Service charges on deposit accounts
Interest expense:
Revenue from contract with customer	$ 41,659	$ 38,691
Other services
Interest expense:
Revenue from contract with customer	$ 64,773	$ 64,307

CONSOLIDATED STATEMENTS OF COMP

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Statement of Income and Comprehensive Income
Net income	$ 34,302	$ 167,925
Reclassification to retained earnings due to cumulative effect of accounting change	0	(50)
Other comprehensive income before tax:
Foreing currency translation adjustment	(1,818)	(1,238)
Amortization of net losses of pension and postretirement benefit plans	5,362	5,876
Unrealized holding gains on debt securities arising during the period	447,117	109,863
Unrealized net losses on cash flow hedges	(4,702)	(682)
Reclassification adjustment for net losses included in net income	1,327	1,030
Other comprehensive income before tax	447,286	114,799
Income tax expenses	(66,725)	(10,804)
Total other comprehensive income, net of tax	380,561	103,995
Comprehensive income, net of tax	$ 414,863	$ 271,920

TAX EFFECT ALLOCATED TO EACH CO

TAX EFFECT ALLOCATED TO EACH COMPONENT OF OTHER COMPREHENSIVE INCOME (LOSS) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Statement of Income and Comprehensive Income
Amortization of net losses of pension and postretirement benefit plans	$ (2,011)	$ (2,203)
Unrealized holding gains on debt securities arising during the period	(65,341)	(8,460)
Unrealized net losses on cash flow hedges	1,113	245
Reclassification adjustment for net losses included in net income	(486)	(386)
Income tax expenses	$ (66,725)	$ (10,804)

CONSOLIDATED STATEMENTS OF CHAN

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY - USD ($) $ in Thousands		Total	Cumulative effect adoption adjustment	Common Stock	Preferred Stock	Capital surplus	Retained earnings	Retained earningsCumulative effect adoption adjustment	Treasury stock	Accumulated other comprehensive income (loss)
Beginning Balance at Dec. 31, 2018		$ 5,435,057	$ 4,905	$ 1,043	$ 50,160	$ 4,365,606	$ 1,651,731	$ 4,905	$ (205,509)	$ (427,974)
Increase Decrease In Stockholders Equity [Roll Forward]
Net income		167,925					167,925
Issuance of stock		793				793
Dividends declared:
Common stock	[1]	(28,986)					(28,986)
Preferred stock		(931)					(931)
Common stock purchases	[2]	(253,119)				(52,670)			(200,449)
Common stock reissuance		2,183				178			2,005
Stock based compensation		8,238				(867)			9,105
Other comprehensive loss, net of tax		103,995								103,995
Ending Balance at Mar. 31, 2019		5,440,060		1,043	50,160	4,313,040	1,794,644		(394,848)	(323,979)
Beginning Balance at Dec. 31, 2019		6,016,779	$ (205,842)	1,044	50,160	4,447,412	2,147,915	$ (205,842)	(459,814)	(169,938)
Increase Decrease In Stockholders Equity [Roll Forward]
Net income		34,302					34,302
Issuance of stock		863				863
Dividends declared:
Common stock	[1]	(35,505)					(35,505)
Preferred stock		(700)					(700)
Common stock purchases	[3]	(502,801)				(77,066)			(425,735)
Common stock reissuance		3,106				(563)			3,669
Preferred stock redemption	[4]	(28,017)			(28,017)
Stock based compensation		6,859				(4,346)			11,205
Other comprehensive loss, net of tax		380,561								380,561
Ending Balance at Mar. 31, 2020		$ 5,669,605		$ 1,044	$ 22,143	$ 4,366,300	$ 1,940,170		$ (870,675)	$ 210,623
[1]	Dividends declared per common share during the quarter ended March 31, 2020 - $ 0.40 (2019 - $ 0.30).
[2]	During the quarter ended March 31, 2019, the Corporation entered into a $ 250 million accelerated share repurchase transaction with respect to its common stock, which was accounted for as a treasury stock transaction. Refer to Note 18 for additional information.
[3]	On January 30, 2020, the Corporation entered into a $ 500 million accelerated share repurchase transaction with respect to its common stock, which was accounted for as a treasury stock transaction. Refer to Note 18 for additional information.
[4]	On February 24, 2020, the Corporation redeemed all the outstanding shares of 2008 Series B Preferred Stock. Refer to Note 18 for additional information.

CONSOLIDATED STATEMENTS OF CH_2

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY (Parenthetical) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Jan. 30, 2020
Statement of Stockholders' Equity [Abstract]
Dividends Declared per Common Share	$ 0.40	$ 0.30
Accelerate Share Repurchase
Accelerated share repurchases
Accelerated share repurchases settlement receipt		$ 250	$ 500

DISCLOSURE OF CHANGES IN NUMBER

DISCLOSURE OF CHANGES IN NUMBER OF SHARES - shares	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Preferred Stock:
Preferred stock - Balance at beginning of period	2,006,391	2,006,391
Preferred stock shares redemption	(1,120,665)	0
Preferred stock - Balance at ending of period	885,726	2,006,391
Common Stock - Issued:
Common stock - balance at beginning of period	104,392,222	104,320,303
Issuance of stock	15,466	18,037
Common stock - balance at end of period	104,407,688	104,338,340
Treasury stock	(16,281,714)	(7,708,449)
Common stock shares outstanding	88,125,974	96,629,891

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Cash flows from operating activities:
Net income	$ 34,302	$ 167,925
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Provision for credit losses	189,731	41,825
Amortization of intangibles	2,473	2,312
Depreciation and amortization of premises and equipment	14,486	14,295
Net accretion of discounts and amortization of premiums and deferred fees	(27,269)	(38,813)
Share-based compensation	5,331	6,930
Fair value adjustments on mortgage servicing rights	5,229	3,825
Indemnity reserves on loans sold expense	4,793	93
Earnings from investments under the equity method, net of dividends or distributions	(9,716)	(9,027)
Deferred income tax (benefit) expense	(23,152)	45,796
Gain on:
Disposition of premises and equipment and other productive assets	(1,369)	(2,265)
Proceeds from insurance claims	(366)	0
Sale of loans, including valuation adjustments on loans held-for-sale and mortgage banking activities	(4,944)	(4,058)
Sale of foreclosed assets, including write-downs	(4,850)	(3,772)
Acquisitions of loans held-for-sale	(51,163)	(44,748)
Proceeds from sale of loans held-for-sale	12,135	13,802
Net originations on loans held-for-sale	(58,166)	(53,231)
Net decrease (increase) in:
Trading debt securities	117,276	105,838
Equity securities	(273)	(4,362)
Accrued income receivable	4,794	3,224
Other assets	55,644	28,709
Net (decrease) increase in:
Interest payable	(9,488)	(6,915)
Pension and other postretirement benefits obligation	3,276	5,297
Other liabilities	(65,735)	(100,585)
Total adjustments	158,677	4,170
Net cash provided by operating activities	192,979	172,095
Cash flows from investing activities:
Net increase in money market investments	(2,679,671)	(643,117)
Purchases of investment securities:
Available-for-sale	(1,550,746)	(3,123,508)
Equity	(15,219)	(1,239)
Proceeds from calls, paydowns, maturities and redemptions of investment securities:
Available-for-sale	3,838,754	3,006,779
Held-to-maturity	2,877	2,587
Proceeds from sale of investment securities:
Equity	12,321	2,679
Net disbursements on loans	(192,839)	(78,969)
Proceeds from sale of loans	1,884	7,806
Acquisition of loan portfolios	(96,153)	(129,875)
Return of capital from equity method investments	131	1,371
Payments to acquire equity method investments	(440)	0
Acquisition of premises and equipment	(15,133)	(19,438)
Proceeds from insurance claims	366	0
Proceeds from sale of:
Premises and equipment and other productive assets	6,659	5,975
Foreclosed assets	19,413	26,119
Net cash used in investing activities	(667,796)	(942,830)
Net increase (decrease) in:
Deposits	1,047,341	1,169,706
Assets sold under agreements to repurchase	(14,612)	(80,659)
Other short-term borrowings	100,000	1
Payments of notes payable	(43,800)	(59,526)
Principal payments of finance leases	(538)	(439)
Proceeds from issuance of common stock	3,969	2,976
Payments for repurchase of redeemable preferred stock	(28,017)	0
Dividends paid	(29,726)	(25,713)
Net payments for repurchase of common stock	(500,222)	(250,314)
Payments related to tax witholding for share-based compensation	(2,579)	(2,805)
Net cash provided by financing activities	531,816	753,227
Net increase (decrease) in cash and due from banks, and restricted cash	56,999	(17,508)
Cash and due from banks and restricted cash at beginning of period	394,323	403,251
Cash and due from banks and restricted cash at end of period	$ 451,322	$ 385,743

Nature of operations

Nature of operations	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Nature Of Operations	Note 1 – Nature of operations Popular, Inc. (the “Corporation” or “Popular”) is a diversified, publicly-owned financial holding company subject to the supervision and regulation of the Board of Governors of the Federal Reserve System. The Corporation has operations in Puerto Rico, the mainland United States (“U.S.”) and the U.S. and British Virgin Islands. In Puerto Rico, the Corporation provides retail, mortgage, and commercial banking services through its principal banking subsidiary, Banco Popular de Puerto Rico (“BPPR”), as well as investment banking, broker-dealer, auto and equipment leasing and financing, and insurance services through specialized subsidiaries. In the mainland U.S., the Corporation provides retail, mortgage and commercial banking services through its New York-chartered banking subsidiary, Popular Bank (“PB”), which has branches located in New York, New Jersey and Florida.

Basis of presentation

Basis of presentation	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Basis Of Presentation And Significant Accounting Policies	Note 2 – Basis of Presentation Basis of Presentation The consolidated interim financial statements have been prepared without audit. The Consolidated Statement of Financial Condition data at December 31, 2019 was derived from audited financial statements. The unaudited interim financial statements are, in the opinion of management, a fair statement of the results for the periods reported and include all necessary adjustments, all of a normal recurring nature, for a fair statement of such results. Certain information and note disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted from the unaudited financial statements pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, these financial statements should be read in conjunction with the audited Consolidated Financial Statements of the Corporation for the year ended December 31, 2019, included in the Corporation’s 2019 Form 10-K. Operating results for the interim periods disclosed herein are not necessarily indicative of the results that may be expected for a full year or any future period. Use of Estimates in the Preparation of Financial Statements The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

New accounting pronouncements

New accounting pronouncements	3 Months Ended
	Mar. 31, 2020
New Accounting Pronouncements and Changes in Accounting Principles
New Accounting Pronouncements	Note 3 - New accounting pronouncements Recently Adopted Accounting Standards Updates Standard Description Date of adoption Effect on the financial statements FASB ASU 2020-03, Codification Improvements to Financial Instruments The FASB issued ASU 2020-03 in March 2020, which, among other things, provides clarification on issues related to the term that should be used to measure expected credit losses of net investments in leases and that an allowance for credit losses should be recorded once control of financial assets has been regained. January 1, 2020 The Corporation was not impacted by the adoption of ASU 2020-03 during the first quarter of 2020. FASB ASU 2019-08, Compensation – Stock Compensation (Topic 718) and Revenue from Contracts with Customers (Topic 606): Codification Improvements – Share-Based Consideration Payable to a Customer The FASB issued ASU 2019-08 in November 2019, which requires that an entity measure and classify share-based payment awards granted to a customer in accordance with Topic 718. Therefore, the grant-date fair value of the share-based payment awards will be the basis for the reduction of the transaction price. January 1, 2020 The Corporation was not impacted by the adoption of ASU 2019-08 during the first quarter of 2020 since it does not grant shared-based payments awards to its customers. Standard Description Date of adoption Effect on the financial statements FASB ASU 2018-18, Collaborative Arrangements (Topic 808): Clarifying the Interaction between Topic 808 and Topic 606 The FASB issued ASU 2018-18 in November 2018 which, among other things, provides guidance on how to assess whether certain collaborative arrangement transactions should be accounted for under Topic 606. January 1, 2020 The Corporation was not impacted by the adoption of ASU 2018-18 during the first quarter of 2020 since it does not have collaborative arrangements. FASB ASU 2018-15, Intangibles – Goodwill and Other – Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract The FASB issued ASU 2018-15 in August 2018 which, among other things, aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software, and clarifies the term over which such capitalized implementation costs should be amortized. January 1, 2020 The Corporation adopted ASU 2018-15 during the first quarter of 2020 and was not significantly impacted, since it applied the existing guidance and capitalized implementation costs of cloud computing arrangements. Capitalized implementation costs of cloud computing arrangements are presented as part of “Other assets”. Refer to amended disclosures on Note 13, Other assets. Standard Description Date of adoption Effect on the financial statements FASB ASU 2017-04, Intangibles – Goodwill and Other (Topic 350): Simplifying the Accounting for Goodwill Impairment The FASB issued ASU 2017-04 in January 2017, which simplifies the accounting for goodwill impairment by removing Step 2 of the two-step goodwill impairment test under the current guidance. Goodwill impairment will now be the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. Entities will be required to disclose the amount of goodwill at reporting units with zero or negative carrying amounts. January 1, 2020 The Corporation adopted ASU 2017-04 during the first quarter of 2020 and, as such, considered this guidance when performing the interim impairment test as of March 31, 2020. Refer to Note 14, Goodwill and other intangible assets, for additional information. FASB ASU 2017-03, Accounting Changes and Error Corrections (Topic 250) and Investments-Equity Method and Joint Ventures (Topic 323): Amendments to SEC Paragraphs Pursuant to Staff Announcements at the September 22, 2016 and November 17, 2016 EITF Meetings (SEC Update) The FASB issued ASU 2017-03 in January 2017, which incorporates into the Accounting Standards Codification recent SEC guidance about certain investments in qualified affordable housing and disclosing under SEC SAB Topic 11.M the effect on financial statements of adopting the revenue, leases and credit losses standards. January 1, 2020 The Corporation has considered the guidance in this Update in its disclosures on the effect in its consolidated financial statements of adoption of the new Credit Loss Standard, discussed below. FASB ASUs Financial Instruments – Credit Losses (Topic 326) Since June 2016, the FASB has issued a series of ASUs mainly related to credit losses (Topic 326), which replace the incurred loss model with a current expected credit loss (“CECL”) model. The CECL model applies to financial assets measured at amortized cost that are subject to credit losses and certain off-balance sheet exposures. CECL establishes a forw ard-looking methodology that reflects the expected credit losses over the lives of financial assets, starting when such assets are first acquired. Under the revised methodology, credit losses will be measured based on past events, current conditions and reasonable and supportable forecasts that affect the collectability of financial assets. CECL also revises the approach to recognizing credit losses for available-for-sale securities by replacing the direct write-down approach with the allowance approach and limiting the allowance to the amount at which the security’s fair value is less than the amortized cost. In addition, CECL provides that the initial allowance for credit losses on purchased credit deteriorated (“PCD”) financial assets will be recorded as an increase to the purchase price, with subsequent changes to the allowance recorded as a credit loss expense. The amendments to Topic 326 include the areas of accrued interest receivable, transfers of loans and debt securities between classifications and the inclusion of expected recoveries in the allowance for credit losses including PCD assets. The standards also expand credit quality disclosures. These accounting standards updates were effective on January 1, 2020. The Corporation adopted the new CECL accounting standard effective on January 1, 2020. As a result of the adoption, the Corporation recorded an increase in its allowance for credit losses related to its loan portfolio of $ 315 million, and a decrease of $ 9 million in the allowance for credit losses for unfunded commitments and credit recourse guarantees which is recorded in Other Liabilities. The Corporation also recognized an allowance for credit losses of approximately $ 13 million related to its held-to-maturity debt securities portfolio. The adoption of CECL was recognized under the modified retrospective approach. Therefore, the adjustments to record the increase in the allowance for credit losses was recorded as a decrease to the opening balance of retained earnings of the year of implementation, net of income taxes, except for approximately $ 17 million related to loans previously accounted under ASC Subtopic 310-30, which resulted in a reclassification between certain contra loan balance accounts to the allowance for credit losses. The total impact to retained earnings, net of tax, related to the adoption of CECL was of $ 205.8 million. As part of the adoption of CECL, the Corporation has made the election to break the existing pools of purchased credit impaired (“PCI”) loans previously accounted for under the ASC Subtopic 310-30 guidance. These loans are now accounted for on an individual loan basis under the PCD accounting methodology under CECL. Following the applicable accounting guidance, PCI loans were previously excluded from non-performing status. Upon transition to the individual loan measurement, these loans are no longer excluded from non-performing status, resulting in an increase of $ 278 million in NPLs at January 1, 2020. This increase includes $ 144 million in loans currently over 90 days past due and $ 134 million in loans that are not delinquent in their payment terms but are reported as non-performing due to other credit quality considerations. The Corporation will avail itself of the option to phase in over a period of three years, beginning on January 1, 2022, the day-one effects on regulatory capital arising from the adoption of CECL. The Corporation was also impacted by the additional disclosures required by CECL. The CECL accounting standard also requires additional disclosures related to delinquencies, collateral types and other credit metrics for loans and investments. Refer to Notes 7, Investment Securities Held- to- maturity, Note 8 -Loans and Note 9- Allowance for Credit losses for additional disclosures provided in compliance with the new CECL standard. Additionally, adoption of the following standards during 2020 did not have a significant impact on the Corporation’s Consolidated Financial Statements:  FASB ASUs 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities Accounting Standards Updates Not Yet Adopted Standard Description Date of adoption Effect on the financial statements FASB ASU 2020-04, Reference Rate Reform (Topic 848) The FASB issued ASU 2020-04 in March 2020, which provides accounting relief from the future impact of the cessation of LIBOR by, among other things, providing optional expedients to treat contract modifications resulting from such reference rate reform as a continuation of the existing contract and for hedging relationships to not be de-designated resulting from such changes provided certain criteria are met. December 31, 2022 The Corporation is currently in the process of identifying its LIBOR-based contracts that will be impacted by this standard, incorporating fallback language if negotiated and incorporating reference rate language in new contracts to prepare for these changes. Notwithstanding, it will elect such optional expedients for contracts left unmodified. For other recently issued Accounting Standards Updates not yet effective, refer to Note 3 to the Consolidated Financial Statements included in the 2019 Form 10-K.

Summary of significant accounti

Summary of significant accounting policies	3 Months Ended
	Mar. 31, 2020
Accounting Policies
Summary of significant accounting policies	Note 4 – Summary of significant accounting policies The accounting and financial reporting policies of Popular, Inc. and its subsidiaries (the “Corporation”) conform with accounting principles generally accepted in the United States of America and with prevailing practices within the financial services industry. A description of the significant accounting and financial reporting policies can be found on Note 2 to the Consolidated Financial Statements included in its Annual Report on Form 10-K for the year ended December 31, 2019. In connection with the implementation of the CECL new accounting standard, the Corporation has made changes to certain of its accounting policies related to its loans portfolio, debt securities portfolio and allowance for credit losses Investment securities Debt securities that the Corporation has the intent and ability to hold to maturity are classified as debt securities held-to-maturity and reported at amortized cost. An allowance for credit losses is established for the expected credit losses over the remaining term of debt securities-held-to-maturity. The Corporation has established a methodology to estimate credit losses which considers qualitative factors, including internal credit ratings and the underlying source of repayment in determining the amount of expected credit losses. Debt securities held-to-maturity are written-off through the allowance for credit losses when a portion or the entire amount is deemed uncollectible, based on the information considered to develop expected credit losses through the life of the asset. The allowance for credit losses is estimated by leveraging the expected loss framework for mortgages in the case of securities collateralized by 2 nd Debt securities classified as available-for-sale are reported at fair value. Declines in fair value below the securities’ amortized cost which are not related to estimated credit losses are recorded through other comprehensive income or loss, net of taxes. If the Corporation intends to sell or believes it is more likely than not that it will be required to sell the debt security, it is written down to fair value through earnings. Credit losses relating to available-for-sale debt securities should be recorded through an allowance for credit losses, which will be limited to the difference between the amortized cost and the fair value of the asset. The allowance for credit losses should be established for the expected credit losses over the remaining term of debt security. The Corporation’s portfolio of available-for-sale securities is comprised mainly of U.S. Treasury notes and obligations from the U.S. Government. These securities have an explicit or implicit guarantee from the U.S. government, are highly rated by major rating agencies, and have a long history of no credit losses. Accordingly, the Corporation applies a zero-credit loss assumption and no allowance for credit losses has been established. The Corporation monitors its securities portfolio composition and credit performance on a quarterly basis to determine if any allowance is considered necessary. Debt securities available-for-sale are written-off when a portion or the entire amount is deemed uncollectible, based on the information considered to develop expected credit losses through the life of the asset. Loans Purchased loans with no evidence of credit deterioration since origination are accounted at fair value upon acquisition. Credit discounts are included in the determination of fair value and are amortized over the remaining contractual term using the effective interest method. An allowance for credit losses is recognized as a provision expense for expected losses over the remaining life of the loans. Loans acquired with deteriorated credit quality PCD loans are defined as those with evidence of a more-than-insignificant deterioration in a loan’s credit quality since origination. PCD loans are initially recorded at its purchase price plus an estimated allowance for credit losses. Upon the acquisition of a PCD loan, the Corporation makes an estimate of the expected credit losses over the remaining contractual term of each individual loan. The estimated credit losses over the life of the loan is recorded as an allowance of credit losses with a corresponding addition to the loan purchase price. The amount of the purchase premium or discount which is not related to credit risk is amortized over the life of the loan through net interest income using the effective interest method or a method that approximates the effective interest method. Changes in expected credit losses are recorded as an increase or decrease to the allowance for credit losses with a corresponding charge (reverse) to the provision for credit losses in the Consolidated Statement of Operations. Refer to Note 8 to the Consolidated Financial Statements for additional information with respect to loans acquired with deteriorated credit quality. Allowance for credit losses – loans portfolio The Corporation establishes an allowance for credit losses (“ACL”) for its loan portfolio based on its estimate of credit losses over the remaining contractual term of the loans, adjusted for expected prepayments. An ACL is recognized for all loans including originated and purchased loans, since inception, with a corresponding charge to the provision for loan losses, except for PCD loans for which the ACL at acquisition is recorded as an addition to the purchase price with subsequent changes recorded in earnings. The Corporation has established a methodology to estimate the ACL which includes a reasonable and supportable forecast period for estimating credit losses, considering quantitative and qualitative factors as well as the economic outlook. As part of this methodology management will evaluate various macroeconomic scenarios, provided by third parties, before selecting a single forward-looking scenario for loss estimation. This evaluation may include benchmarking procedures as well as careful analysis of the underlying assumptions used to build the scenarios. The Corporation may process, from time to time additional macroeconomic scenarios as part of its qualitative adjustment framework. The macroeconomic variables chosen to estimate credit losses were selected by combining quantitative procedures with expert judgment. These variables were determined to be the best predictors of expected credit losses within the Corporation’s loan portfolios and include drivers such as; unemployment rate, different measures of employment levels, house prices, gross domestic product and measures of disposable income, amongst others. The loss estimation framework includes a reasonable and supportable period of 2 years for PR portfolios, gradually reverting, over a 1-year horizon, to historical macroeconomic variables at the model input level. For the US portfolio the reasonable and supportable period considers the contractual life of the asset, impacted by prepayments, except for the US CRE portfolio. The US CRE portfolio utilizes a 2 year reasonable and supportable period gradually reverting, over a 1-year horizon, to historical information at the output level. The Corporation developed loan level quantitative models distributed by geography and loan type. This segmentation was determined by evaluating their risk characteristics, which include default patterns, source of repayment, type of collateral, and lending channels, amongst others. The modeling framework includes competing risk models to generate lifetime defaults and prepayments, and other loan level modeling techniques to estimate loss severity. Recoveries on future losses are contemplated as part of the loss severity modeling. These parameters are estimated by combining internal risk factors with macroeconomic expectations. In order to generate the expected credit losses, the output of these models is combined with loan level repayment information. The internal risk factors contemplated within the models may include borrowers credit scores, loan-to-value, delinquency status, risk ratings, interest rate, loan term, loan age and type of collateral, amongst others. The allowance for credit losses also includes a qualitative framework that addresses two main components; losses that are expected but not captured within the quantitative modeling framework, and model imprecision. In order to identify potential losses that are not captured through the models, management evaluated model limitations as well as the different risks covered by the variables used in each quantitative model. This assessment took into consideration factors listed as part of ASU 326-20-55-4. To complement the analysis management also evaluated sectors that have low levels of historical defaults, but current conditions show the potential for future losses. This type of qualitative adjustment is more prevalent in the commercial portfolios. The model imprecision component of the qualitative adjustments is determined after evaluating model performance for these portfolios through different time periods. This type of qualitative adjustment mainly impacts consumer portfolios. The Corporation has designated loans classified as collateral dependent for which it applies the practical expedient to measure the ACL based on the fair value of the collateral less cost to sell, when the repayment is expected to be provided substantially by the sale or operation of the collateral and the borrower is experiencing financial difficulty. The fair value of the collateral is based on appraisals, which may be adjusted due to their age, and the type, location, and condition of the property or area or general market conditions to reflect the expected change in value between the effective date of the appraisal and the measurement date. In the case of trouble debt restructurings, the established framework captures the impact of concessions through discounting modified contractual cash flows, both principal and interest, at the loan’s original effective rate. The impact of these concessions is combined with the expected credit losses generated by the quantitative loss models in order to arrive at the allowance for credit losses. As a result, the allowance for credit losses related to TDRs is impacted by the expected macroeconomic conditions. The Credit Cards portfolio, due to its revolving nature, does not have a specified maturity date. To estimate the average remaining term of this segment management evaluated the portfolios payment behavior based on internal historical data. These payment behaviors were further classified into sub-categories that accounted for delinquency history and differences between transactors, revolvers and customers that have exhibited mixed transactor/revolver behavior. Transactors are defined as active accounts without any finance charge in the last 6 months. The paydown curves generated for each sub-category are applied to the outstanding exposure at the measurement date using the first-in first-out (FIFO) methodology. These amortization patterns are combined with loan level default and loss severity modeling to arrive at the allowance for credit losses. Accrued interest receivable The amortized basis for loans and investments in debt securities is presented exclusive of accrued interest receivable. The Corporation has elected not to establish an allowance for credit losses for accrued interest receivable for loans and investments in debt securities, given the Corporation’s non-accrual policies, in which accrual of interest is discontinued and reversed based on the asset’s delinquency status. Refer to Note 2 to the Consolidated Financial Statements included in the Corporation’s Annual Report on Form 10k for year ended December 31, 2019 for a description of the Corporation’s nonaccrual policies. Reserve for unfunded commitments The Corporation establishes a reserve for unfunded commitments, based on the estimated losses over the remaining term of the facility, which is based on the maximum repayment term associated with future draws from credit lines. An allowance is not established for commitments that are unconditionally cancellable by the Corporation. Accordingly, no reserve is established for unfunded commitments related to its credit cards portfolio. Reserve for the unfunded portion of credit commitments is presented separately within other liabilities in the Consolidated Statements of Financial Condition. Guarantees, including indirect guarantees of indebtedness to others The estimated losses to be absorbed under the credit recourse arrangements are recorded as a liability when the loans are sold and are updated by accruing or reversing expense (categorized in the line item “Adjustments (expense) to indemnity reserves on loans sold” in the consolidated statements of operations) throughout the life of the loan, as necessary, when additional relevant information becomes available. The recourse liability is estimated using loan level statistical techniques. Internal factors that are evaluated include customer credit scores, refreshed loan-to-values, loan age, and outstanding balance, amongst others. The methodology leverages the expected loss framework for mortgage loans and includes macroeconomic expectations based on a 2 year reasonable and supportable period, gradually reverting over a 1-year horizon to historical macroeconomic variables at the input level. Estimated future defaults, prepayments and loss severity are combined with loan level repayment information in order to estimate lifetime expected losses for this portfolio. The reserve for the estimated losses under the credit recourse arrangements is presented separately within other liabilities in the Consolidated Statements of Financial Condition.

Restrictions on cash and due fr

Restrictions on cash and due from banks and certain securities	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Restricted On Cash And Due From Banks And Certain Securities	Note 5 - Restrictions on cash and due from banks and certain securities The Corporation’s banking subsidiaries, BPPR and PB, are required by federal and state regulatory agencies to maintain average reserve balances with the Federal Reserve Bank of New York (the “Fed”) or other banks. Those required average reserve balances amounted to $ 1.7 billion at March 31, 2020 (December 31, 2019 - $ 1.6 billion). Cash and due from banks, as well as other highly liquid securities, are used to cover the required average reserve balances. At March 31, 2020, the Corporation held $ 64 million in restricted assets in the form of funds deposited in money market accounts, debt securities available for sale and equity securities (December 31, 2019 - $ 52 million). The restricted assets held in debt securities available for sale and equity securities consist primarily of assets held for the Corporation’s non-qualified retirement plans and fund deposits guaranteeing possible liens or encumbrances over the title of insured properties.

Debt securities available-for-s

Debt securities available-for-sale	3 Months Ended
	Mar. 31, 2020
Debt securities available-for-sale
Debt Securities, Available-for-sale
Investments in debt and marketable equity securities	Note 6 – Debt securities available-for-sale The following tables present the amortized cost, gross unrealized gains and losses, approximate fair value, weighted average yield and contractual maturities of debt securities available-for-sale at March 31, 2020 and December 31, 2019 At March 31, 2020 Gross Gross Weighted Amortized unrealized unrealized Fair average (In thousands) cost gains losses value yield U.S. Treasury securities Within 1 year $ 3,401,265 $ 16,188 $ - $ 3,417,453 1.50 % After 1 to 5 years 5,109,362 271,488 - 5,380,850 2.16 After 5 to 10 years 1,516,770 102,440 - 1,619,210 1.70 Total U.S. Treasury securities 10,027,397 390,116 - 10,417,513 1.87 Obligations of U.S. Government sponsored entities Within 1 year 85,638 606 - 86,244 1.48 After 1 to 5 years 90 2 - 92 5.64 Total obligations of U.S. Government sponsored entities 85,728 608 - 86,336 1.48 Collateralized mortgage obligations - federal agencies Within 1 year 156 - - 156 1.77 After 1 to 5 years 1,009 8 - 1,017 2.55 After 5 to 10 years 79,853 1,066 - 80,919 1.61 After 10 years 469,095 11,263 1,614 478,744 2.06 Total collateralized mortgage obligations - federal agencies 550,113 12,337 1,614 560,836 1.99 Mortgage-backed securities Within 1 year 17 1 - 18 2.18 After 1 to 5 years 39,494 1,299 15 40,778 3.12 After 5 to 10 years 349,654 9,573 21 359,206 1.47 After 10 years 4,207,124 141,907 733 4,348,298 2.52 Total mortgage-backed securities 4,596,289 152,780 769 4,748,300 2.45 Other After 1 to 5 years 305 11 - 316 3.62 Total other 305 11 - 316 3.62 Total debt securities available-for-sale [1] $ 15,259,832 $ 555,852 $ 2,383 $ 15,813,301 2.04 % [1] Includes $ 12.8 billion pledged to secure public and trust deposits, assets sold under agreements to repurchase, credit facilities and loan servicing agreements that the secured parties are not permitted to sell or repledge the collateral, of which $ 10.7 billion serve as collateral for public funds. At December 31, 2019 Gross Gross Weighted Amortized unrealized unrealized Fair average (In thousands) cost gains losses value yield U.S. Treasury securities Within 1 year $ 5,071,201 $ 3,262 $ 567 $ 5,073,896 1.58 % After 1 to 5 years 5,137,804 75,597 3,435 5,209,966 2.19 After 5 to 10 years 1,778,568 429 6,604 1,772,393 1.70 Total U.S. Treasury securities 11,987,573 79,288 10,606 12,056,255 1.86 Obligations of U.S. Government sponsored entities Within 1 year 62,492 2 21 62,473 1.45 After 1 to 5 years 60,021 - 90 59,931 1.48 Total obligations of U.S. Government sponsored entities 122,513 2 111 122,404 1.47 Obligations of Puerto Rico, States and political subdivisions Within 1 year 6,975 - - 6,975 - Total obligations of Puerto Rico, States and political subdivisions 6,975 - - 6,975 - Collateralized mortgage obligations - federal agencies Within 1 year 236 - - 236 1.83 After 1 to 5 years 350 1 - 351 2.16 After 5 to 10 years 85,079 31 1,180 83,930 1.63 After 10 years 504,391 3,640 6,373 501,658 2.08 Total collateralized mortgage obligations - federal agencies 590,056 3,672 7,553 586,175 2.02 Mortgage-backed securities Within 1 year 16 - - 16 2.13 After 1 to 5 years 36,717 852 1 37,568 3.38 After 5 to 10 years 350,373 1,958 1,303 351,028 2.02 After 10 years 4,447,561 60,384 20,243 4,487,702 2.60 Total mortgage-backed securities 4,834,667 63,194 21,547 4,876,314 2.57 Other After 1 to 5 years 341 9 - 350 3.62 Total other 341 9 - 350 3.62 Total debt securities available-for-sale [1] $ 17,542,125 $ 146,165 $ 39,817 $ 17,648,473 2.05 % [1] Includes $ 12.2 billion pledged to secure public and trust deposits, assets sold under agreements to repurchase, credit facilities and loan servicing agreements that the secured parties are not permitted to sell or repledge the collateral, of which $ 10.9 billion serve as collateral for public funds. The weighted average yield on debt securities available-for-sale is based on amortized cost; therefore, it does not give effect to changes in fair value. Debt securities not due on a single contractual maturity date, such as mortgage-backed securities and collateralized mortgage obligations, are classified in the period of final contractual maturity. The expected maturities of collateralized mortgage obligations, mortgage-backed securities and certain other securities may differ from their contractual maturities because they may be subject to prepayments or may be called by the issuer. There were no The following table present the Corporation’s fair value and gross unrealized losses of debt securities available-for-sale, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position at March 31, 2020 and December 31, 2019 . At March 31, 2020 Less than 12 months 12 months or more Total Gross Gross Gross Fair unrealized Fair unrealized Fair unrealized (In thousands) value losses value losses value losses Collateralized mortgage obligations - federal agencies $ 11,335 $ 117 $ 50,605 $ 1,497 $ 61,940 $ 1,614 Mortgage-backed securities 127 2 187,402 767 187,529 769 Total debt securities available-for-sale in an unrealized loss position $ 11,462 $ 119 $ 238,007 $ 2,264 $ 249,469 $ 2,383 At December 31, 2019 Less than 12 months 12 months or more Total Gross Gross Gross Fair unrealized Fair unrealized Fair unrealized (In thousands) value losses value losses value losses U.S. Treasury securities $ 2,439,114 $ 9,798 $ 452,784 $ 808 $ 2,891,898 $ 10,606 Obligations of U.S. Government sponsored entities 9,973 4 99,846 107 109,819 111 Collateralized mortgage obligations - federal agencies 114,603 537 310,315 7,016 424,918 7,553 Mortgage-backed securities 179,312 693 1,784,414 20,854 1,963,726 21,547 Total debt securities available-for-sale in an unrealized loss position $ 2,743,002 $ 11,032 $ 2,647,359 $ 28,785 $ 5,390,361 $ 39,817 As of March 31, 2020, the portfolio of available-for-sale debt securities reflects gross unrealized losses of approximately $ 2 million, driven mainly by mortgage-backed securities and collateralized mortgage obligations. The following table states the name of issuers, and the aggregate amortized cost and fair value of the debt securities of such issuer (includes available-for-sale and held-to-maturity debt securities), in which the aggregate amortized cost of such securities exceeds 10% of stockholders’ equity. This information excludes debt securities backed by the full faith and credit of the U.S. Government. Investments in obligations issued by a state of the U.S. and its political subdivisions and agencies, which are payable and secured by the same source of revenue or taxing authority, other than the U.S. Government, are considered securities of a single issuer. March 31, 2020 December 31, 2019 (In thousands) Amortized cost Fair value Amortized cost Fair value FNMA $ 2,934,302 $ 3,025,419 $ 3,113,373 $ 3,129,538 Freddie Mac 1,536,397 1,588,763 1,623,116 1,638,796

Debt securities held-to-maturit

Debt securities held-to-maturity	3 Months Ended
	Mar. 31, 2020
Held To Maturity Debt Securities
Debt Securities, Held-to-maturity
Investments in debt and marketable equity securities	Note 7 –Debt securities held-to-maturity The following tables present the amortized cost, allowance for credit losses, gross unrealized gains and losses, approximate fair value, weighted average yield and contractual maturities of debt securities held-to-maturity at March 31, 2020 and December 31, 2019. At March 31, 2020 Allowance Gross Gross Weighted Amortized for Credit Net of unrealized unrealized Fair average (In thousands) cost Losses Allowance gains losses value yield Obligations of Puerto Rico, States and political subdivisions Within 1 year $ 3,920 $ 191 $ 3,729 $ - $ 27 $ 3,702 6.05 % After 1 to 5 years 16,390 1,683 14,707 - 131 14,576 6.13 After 5 to 10 years 16,660 1,424 15,236 - 1,880 13,356 2.81 After 10 years 46,191 10,092 36,099 3,083 2,520 36,662 1.65 Total obligations of Puerto Rico, States and political subdivisions 83,161 13,390 69,771 3,083 4,558 68,296 2.97 Collateralized mortgage obligations - federal agencies After 1 to 5 years 41 - 41 2 - 43 6.44 Total collateralized mortgage obligations - federal agencies 41 - 41 2 - 43 6.44 Securities in wholly owned statutory business trusts After 10 years 11,561 - 11,561 - - 11,561 6.51 Total securities in wholly owned statutory business trusts 11,561 - 11,561 - - 11,561 6.51 Other Within 1 year 500 - 500 - - 500 2.97 Total other 500 - 500 - - 500 2.97 Total debt securities held-to-maturity $ 95,263 $ 13,390 $ 81,873 $ 3,085 $ 4,558 $ 80,400 3.40 % At December 31, 2019 Gross Gross Weighted Amortized unrealized unrealized Fair average (In thousands) cost gains losses value yield Obligations of Puerto Rico, States and political subdivisions Within 1 year $ 3,745 $ - $ 11 $ 3,734 6.01 % After 1 to 5 years 17,580 - 320 17,260 6.11 After 5 to 10 years 18,195 - 1,607 16,588 3.11 After 10 years 46,036 9,384 - 55,420 1.67 Total obligations of Puerto Rico, States and political subdivisions 85,556 9,384 1,938 93,002 3.08 Collateralized mortgage obligations - federal agencies After 1 to 5 years 45 2 - 47 6.44 Total collateralized mortgage obligations - federal agencies 45 2 - 47 6.44 Securities in wholly owned statutory business trusts After 10 years 11,561 - - 11,561 6.51 Total securities in wholly owned statutory business trusts 11,561 - - 11,561 6.51 Other Within 1 year 500 - - 500 2.97 Total other 500 - - 500 2.97 Total debt securities held-to-maturity $ 97,662 $ 9,386 $ 1,938 $ 105,110 3.49 % Debt securities not due on a single contractual maturity date, such as collateralized mortgage obligations, are classified in the period of final contractual maturity. The expected maturities of collateralized mortgage obligations and certain other securities may differ from their contractual maturities because they may be subject to prepayments or may be called by the issuer. The following tables present the Corporation’s fair value and gross unrealized losses of debt securities held-to-maturity, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position at December 31, 2019. At December 31, 2019 Less than 12 months 12 months or more Total Gross Gross Gross Fair unrealized Fair unrealized Fair unrealized (In thousands) value losses value losses value losses Obligations of Puerto Rico, States and political subdivisions $ 17,544 $ 291 $ 12,673 $ 1,647 $ 30,217 $ 1,938 Total debt securities held-to-maturity in an unrealized loss position $ 17,544 $ 291 $ 12,673 $ 1,647 $ 30,217 $ 1,938 Credit Quality Indicators The following describes the credit quality indicators by major security type that the Corporation considers in its’ estimate to develop the allowance for credit losses for investment securities held-to-maturity. The “Obligations of Puerto Rico, States and political subdivisions” classified as held-to-maturity at March 31, 2020 includes securities issued by municipalities of Puerto Rico that are generally not rated by a credit rating agency. This includes $ 38 million of general and special obligation bonds issued by three municipalities of Puerto Rico, which are payable primarily from certain property taxes imposed by the issuing municipality. In the case of general obligations, they also benefit from a pledge of the full faith, credit and unlimited taxing power of the issuing municipality, which is required by law to levy property taxes in an amount sufficient for the payment of debt service on such general obligation bonds. The Corporation performs periodic credit quality reviews of these securities and internally assigns standardized credit risk ratings based on its evaluation. The Corporation considers these ratings in its estimate to develop the allowance for credit losses associated with these securities. For the definitions of the obligor risk ratings, refer to the Credit Quality section of Note 9 to the Consolidated Financial Statements included in the Corporation’s Form 10K for the year ended December 31, 2019. The following presents the amortized cost basis of securities held by the Corporation issued by municipalities of Puerto Rico aggregated by the internally assigned standardized credit risk rating: At March 31, 2020 (In thousands) Securities issued by Puerto Rico Municipalities Watch $ 22,230 Special Mention 15,395 Ending Balance $ 37,625 The portfolio of “Obligations of Puerto Rico, States and political subdivisions” also includes $ 45 million in securities issued by the Puerto Rico Housing Finance Authority (“HFA”), a government instrumentality, for which the underlying source of payment is second mortgage loans in Puerto Rico residential properties (not the government), but for which HFA, provides a guarantee in the event of default and upon the satisfaction of certain other conditions. These securities are not rated by a credit rating agency. The Corporation assesses the credit risk associated with these securities by evaluating the refreshed FICO scores of a representative sample of the underlying borrowers. The average refreshed FICO score for the representative sample, comprised of 65% of the nominal value of the securities, used for the March 31, 2020 loss estimate was of 685. The loss estimates for this portfolio was based on the methodology established under CECL for similar loan obligations. The Corporation does not consider the government guarantee when estimating the credit losses associated with this portfolio. A further deterioration of the Puerto Rico economy or of the fiscal health of the Government of Puerto Rico and/or its instrumentalities (including if any of the issuing municipalities become subject to a debt restructuring proceeding under PROMESA) could further affect the value of these securities, resulting in losses to the Corporation. Refer to Note 21 for additional information on the Corporation’s exposure to the Puerto Rico Government. Delinquency status At March 31, 2020 there are no securities held-to-maturity in past due or non-performing status. Allowance for credit losses on debt securities held-to-maturity The following table provides the activity in the allowance for credit losses related to debt securities held-to-maturity by security type for the period ended March 31, 2020. At March 31, 2020 (In thousands) Obligations of Puerto Rico, States and political subdivisions Collateralized mortgage obligations - federal agencies Securities in wholly owned statutory business trusts Other Total Allowance for credit losses: Beginning balance, January 1, 2020 $ - $ - $ - $ - $ - Impact of adopting CECL 12,654 - - - 12,654 Provision for credit loss expense (reversal of provision) 736 - - - 736 Securities charged-off - - - - - Recoveries - - - - - Ending Balance $ 13,390 $ - $ - $ - $ 13,390 The allowance for credit losses for the Obligations of Puerto Rico, States and political subdivisions, includes $ 3.4 million for securities issued by municipalities of Puerto Rico, and $ 10 million for bonds issued by the Puerto Rico HFA, which are secured by second mortgage loans on Puerto Rico residential properties.

Loans

Loans	3 Months Ended
	Mar. 31, 2020
Receivables
Loans	Note 8 – Loans For a summary of the accounting policies related to loans, interest recognition and allowance for credit losses refer to Note 2 - Summary of Significant Accounting Policies of the 2019 Form 10-K and updated in this Form 10Q in Note 4 to the Consolidated Financial Statements.. During the quarter ended March 31, 2020 , the Corporation recorded purchases (including repurchases) of mortgage loans amounting to $ 85 million including $ 4 million in PCD loans, consumer loans of $ 18 million, construction loans of $ 37 million and commercial loans of $ 1 million; compared to purchases (including repurchases) of mortgage loans of $ 81 million and consumer loans of $ 69 million, during the quarter ended March 31, 2019 . The Corporation performed whole-loan sales involving approximately $ 10 million of residential mortgage loans and $ 2 million of commercial and construction loans during the quarter ended March 31, 2020 ( March 31, 2019 - $ 12 million of residential mortgage and $ 8 million of commercial loans). Also, during the quarter ended March 31, 2020 , the Corporation securitized approximately $ 51 million of mortgage loans into Government National Mortgage Association (“GNMA”) mortgage-backed securities and $ 34 million of mortgage loans into Federal National Mortgage Association (“FNMA”) mortgage-backed securities, compared to $ 71 million and $ 21 million, respectively, during the quarter ended March 31, 2019. Delinquency status The following table presents the amortized cost basis of loans held-in-portfolio (“HIP”), net of unearned income, by past due status, and by loan class including those that are in non-performing status or that are accruing interest but are past due 90 days or more at March 31, 2020 and December 31, 2019. March 31, 2020 Puerto Rico Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more [1] past due Current Loans HIP loans loans Commercial multi-family $ 8,382 $ 359 $ 1,379 $ 10,120 $ 137,145 $ 147,265 $ 1,379 $ - Commercial real estate: Non-owner occupied 4,632 4,382 109,054 118,068 1,968,831 2,086,899 109,054 - Owner occupied 11,649 4,276 101,887 117,812 1,460,599 1,578,411 101,887 - Commercial and industrial 17,112 3,608 39,280 60,000 3,458,407 3,518,407 38,784 496 Construction 4,411 - - 4,411 159,979 164,390 - - Mortgage 339,648 141,841 854,105 1,335,594 4,680,414 6,016,008 404,465 449,640 Leasing 18,301 5,938 4,076 28,315 1,060,227 1,088,542 4,076 - Consumer: Credit cards 14,062 9,297 20,588 43,947 1,020,740 1,064,687 - 20,588 Home equity lines of credit 49 51 93 193 4,736 4,929 - 93 Personal 23,697 13,078 36,125 72,900 1,390,326 1,463,226 36,064 61 Auto 110,408 38,018 26,431 174,857 2,779,293 2,954,150 26,431 - Other 622 293 13,966 14,881 122,086 136,967 13,543 423 Total $ 552,973 $ 221,141 $ 1,206,984 $ 1,981,098 $ 18,242,783 $ 20,223,881 $ 735,683 $ 471,301 [1] Loans included as 90 days or more past due include loans that that are not delinquent in their payment terms but that are reported as non-performing due to other credit quality considerations. As part of the adoption of CECL, at January 1, 2020, the Corporation reclassified to this category $ 134 million of acquired loans with credit deterioration that were previously accounted for under ASC 310-30 and were excluded from non-performing status. In addition, as part of the CECL transition, an additional $ 125 million of loans that were 90 days or more past due previously accounted for under ASC 310-30 and excluded from non-performing status are now included as non-performing. March 31, 2020 Popular U.S. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP loans loans Commercial multi-family $ 974 $ - $ 2,097 $ 3,071 $ 1,627,274 $ 1,630,345 $ 2,097 $ - Commercial real estate: Non-owner occupied 25,944 - 269 26,213 1,950,611 1,976,824 269 - Owner occupied 3,910 - 245 4,155 338,805 342,960 245 - Commercial and industrial 1,067 3,546 4,793 9,406 1,208,452 1,217,858 4,793 - Construction - - - - 737,990 737,990 - - Mortgage 25,639 391 12,176 38,206 1,040,543 1,078,749 12,176 - Legacy 37 41 1,980 2,058 18,377 20,435 1,980 - Consumer: Credit cards - - - - 36 36 - - Home equity lines of credit 1,438 72 9,322 10,832 106,579 117,411 9,322 - Personal 2,687 1,632 2,110 6,429 308,559 314,988 2,110 - Other 21 - - 21 774 795 - - Total $ 61,717 $ 5,682 $ 32,992 $ 100,391 $ 7,338,000 $ 7,438,391 $ 32,992 $ - March 31, 2020 Popular, Inc. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more [3] past due Current Loans HIP [4] [5] loans loans Commercial multi-family $ 9,356 $ 359 $ 3,476 $ 13,191 $ 1,764,419 $ 1,777,610 $ 3,476 $ - Commercial real estate: Non-owner occupied 30,576 4,382 109,323 144,281 3,919,442 4,063,723 109,323 - Owner occupied 15,559 4,276 102,132 121,967 1,799,404 1,921,371 102,132 - Commercial and industrial 18,179 7,154 44,073 69,406 4,666,859 4,736,265 43,577 496 Construction 4,411 - - 4,411 897,969 902,380 - - Mortgage [1] 365,287 142,232 866,281 1,373,800 5,720,957 7,094,757 416,641 449,640 Leasing 18,301 5,938 4,076 28,315 1,060,227 1,088,542 4,076 - Legacy [2] 37 41 1,980 2,058 18,377 20,435 1,980 - Consumer: Credit cards 14,062 9,297 20,588 43,947 1,020,776 1,064,723 - 20,588 Home equity lines of credit 1,487 123 9,415 11,025 111,315 122,340 9,322 93 Personal 26,384 14,710 38,235 79,329 1,698,885 1,778,214 38,174 61 Auto 110,408 38,018 26,431 174,857 2,779,293 2,954,150 26,431 - Other 643 293 13,966 14,902 122,860 137,762 13,543 423 Total $ 614,690 $ 226,823 $ 1,239,976 $ 2,081,489 $ 25,580,783 $ 27,662,272 $ 768,675 $ 471,301 [1] It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. [2] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment. [3] Loans included as 90 days or more past due include loans that that are not delinquent in their payment terms but that are reported as non-performing due to other credit quality considerations. As part of the adoption of CECL, at January 1, 2020, the Corporation reclassified to this category $ 134 million of acquired loans with credit deterioration that were previously accounted for under ASC 310-30 and were excluded from non-performing status. In addition, as part of the CECL transition, an additional $ 144 million of loans that were 90 days or more past due previously accounted for under ASC 310-30 and excluded from non-performing status are now included as non-performing. [4] Loans held-in-portfolio are net of $ 186 million in unearned income and exclude $ 88 million in loans held-for-sale. [5] Includes $ 7.3 billion pledged to secure credit facilities and public funds that the secured parties are not permitted to sell or repledge the collateral, of which $ 4.6 billion were pledged at the Federal Home Loan Bank ("FHLB") as collateral for borrowings and $ 2.7 billion at the Federal Reserve Bank ("FRB") for discount window borrowings. December 31, 2019 Puerto Rico Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP loans loans [1] Commercial multi-family $ 2,941 $ 129 $ 1,512 $ 4,582 $ 143,267 $ 147,849 $ 1,473 $ - Commercial real estate: Non-owner occupied 10,439 5,244 43,664 59,347 2,048,871 2,108,218 39,968 - Owner occupied 5,704 3,978 84,537 94,219 1,492,110 1,586,329 69,276 - Commercial and industrial 8,780 1,646 37,156 47,582 3,371,152 3,418,734 36,538 544 Construction 1,555 - 119 1,674 135,796 137,470 119 - Mortgage 285,006 146,197 837,651 1,268,854 4,897,894 6,166,748 283,708 439,662 Leasing 12,014 3,053 3,657 18,724 1,040,783 1,059,507 3,657 - Consumer: Credit cards 11,358 7,928 19,461 38,747 1,085,053 1,123,800 - 19,461 Home equity lines of credit - 85 - 85 4,953 5,038 - - Personal 13,481 9,352 20,296 43,129 1,325,021 1,368,150 19,529 61 Auto 81,169 23,182 31,148 135,499 2,782,023 2,917,522 31,148 - Other 358 1,418 14,189 15,965 124,902 140,867 13,784 405 Total $ 432,805 $ 202,212 $ 1,093,390 $ 1,728,407 $ 18,451,825 $ 20,180,232 $ 499,200 $ 460,133 [1] Loans HIP of $ 134 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis. December 31, 2019 Popular U.S. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP loans loans [1] Commercial multi-family $ 9 $ - $ 2,097 $ 2,106 $ 1,645,204 $ 1,647,310 $ 2,097 $ - Commercial real estate: Non-owner occupied 1,047 - 281 1,328 1,868,968 1,870,296 281 - Owner occupied 1,750 - 251 2,001 337,134 339,135 251 - Commercial and industrial 454 128 19,945 20,527 1,174,353 1,194,880 876 - Construction - - 26 26 693,596 693,622 26 - Mortgage 15,474 4,024 11,091 30,589 986,195 1,016,784 11,091 - Legacy 49 8 1,999 2,056 20,049 22,105 1,999 - Consumer: Credit cards - - - - 36 36 - - Home equity lines of credit 404 267 9,954 10,625 106,718 117,343 9,954 - Personal 2,286 1,582 2,066 5,934 318,506 324,440 2,066 - Other 3 - - 3 687 690 - - Total $ 21,476 $ 6,009 $ 47,710 $ 75,195 $ 7,151,446 $ 7,226,641 $ 28,641 $ - [1] Loans HIP of $ 19 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis. December 31, 2019 Popular, Inc. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP [3] [4] loans loans [5] Commercial multi-family $ 2,950 $ 129 $ 3,609 $ 6,688 $ 1,788,471 $ 1,795,159 $ 3,570 $ - Commercial real estate: Non-owner occupied 11,486 5,244 43,945 60,675 3,917,839 3,978,514 40,249 - Owner occupied 7,454 3,978 84,788 96,220 1,829,244 1,925,464 69,527 - Commercial and industrial 9,234 1,774 57,101 68,109 4,545,505 4,613,614 37,414 544 Construction 1,555 - 145 1,700 829,392 831,092 145 - Mortgage [1] 300,480 150,221 848,742 1,299,443 5,884,089 7,183,532 294,799 439,662 Leasing 12,014 3,053 3,657 18,724 1,040,783 1,059,507 3,657 - Legacy [2] 49 8 1,999 2,056 20,049 22,105 1,999 - Consumer: Credit cards 11,358 7,928 19,461 38,747 1,085,089 1,123,836 - 19,461 Home equity lines of credit 404 352 9,954 10,710 111,671 122,381 9,954 - Personal 15,767 10,934 22,362 49,063 1,643,527 1,692,590 21,595 61 Auto 81,169 23,182 31,148 135,499 2,782,023 2,917,522 31,148 - Other 361 1,418 14,189 15,968 125,589 141,557 13,784 405 Total $ 454,281 $ 208,221 $ 1,141,100 $ 1,803,602 $ 25,603,271 $ 27,406,873 $ 527,841 $ 460,133 [1] It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. [2] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment. [3] Loans held-in-portfolio are net of $ 181 million in unearned income and exclude $ 59 million in loans held-for-sale. [4] Includes $ 6.7 billion pledged to secure credit facilities and public funds that the secured parties are not permitted to sell or repledge the collateral, of which $ 4.6 billion were pledged at the FHLB as collateral for borrowings and $ 2.1 billion at the FRB for discount window borrowings. [5] Loans HIP of $ 153 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis. At March 31, 2020, mortgage loans held-in-portfolio include $ 1.4 billion of loans insured by the Federal Housing Administration (“FHA”), or guaranteed by the U.S. Department of Veterans Affairs (“VA”) of which $ 450 million are 90 days or more past due, including $ 111 million of loans rebooked under the GNMA buyback option, discussed below (December 31, 2019 - $ 1.4 billion, $ 441 million and $ 103 million, respectively). Within this portfolio, loans in a delinquency status of 90 days or more are reported as accruing loans as opposed to non-performing since the principal repayment is insured. These balances include $ 222 million of residential mortgage loans in Puerto Rico that are no longer accruing interest as of March 31, 2020 (December 31, 2019 - $ 213 million). Additionally, the Corporation has approximately $ 62 million in reverse mortgage loans in Puerto Rico which are guaranteed by FHA, but which are currently not accruing interest at March 31, 2020 (December 31, 2019 - $ 65 million). Loans with a delinquency status of 90 days past due as of March 31, 2020 include $ 111 million in loans previously pooled into GNMA securities (December 31, 2019 - $ 103 million). Under the GNMA program, issuers such as BPPR have the option but not the obligation to repurchase loans that are 90 days or more past due. For accounting purposes, these loans subject to the repurchase option are required to be reflected on the financial statements of BPPR with an offsetting liability. The following table presents the amortized cost basis of non-accrual loans as of March 31, 2020 by class of loans and the related interest income recognized on these loans for the quarter-ended: March 31, 2020 Puerto Rico Popular U.S. Popular, Inc. (In thousands) Non-accrual with no allowance Non-accrual with allowance Interest income recognized Non-accrual with no allowance Non-accrual with allowance Interest income recognized Non-accrual with no allowance Non-accrual with allowance Interest income recognized Commercial multi-family $ - $ 1,379 $ 1 $ 2,097 $ - $ - $ 2,097 $ 1,379 $ 1 Commercial real estate non-owner occupied 41,150 67,904 193 - 269 - 41,150 68,173 193 Commercial real estate owner occupied 31,003 70,884 519 - 245 - 31,003 71,129 519 Commercial and industrial 24,922 13,862 209 4,431 362 - 29,353 14,224 209 Construction - - - - - - - - - Mortgage 138,066 266,399 1,115 - 12,176 37 138,066 278,575 1,152 Leasing 242 3,834 ( 35) - - - 242 3,834 ( 35) Legacy - - - - 1,980 - - 1,980 - Consumer: HELOCs - - - - 9,322 8 - 9,322 8 Personal 7,346 28,718 524 - 2,110 161 7,346 30,828 685 Auto 1,549 24,882 407 - - - 1,549 24,882 407 Other - 13,543 128 - - - - 13,543 128 Total $ 244,278 $ 491,405 $ 3,061 $ 6,528 $ 26,464 $ 206 $ 250,806 $ 517,869 $ 3,267 Loans in non-accrual status with no allowance include $ 242 million in collateral dependent loans. The Corporation has designated loans classified as collateral dependent for which it applies the practical expedient to measure the ACL based on the fair value of the collateral less cost to sell, when the repayment is expected to be provided substantially by the sale or operation of the collateral and the borrower is experiencing financial difficulty. The fair value of the collateral is based on appraisals, which may be adjusted due to their age, and the type, location, and condition of the property or area or general market conditions to reflect the expected change in value between the effective date of the appraisal and the measurement date. Appraisals are updated every one to two years depending on the type of loan and the total exposure of the borrower. The following table present the amortized cost basis of collateral-dependent loans by class of loans and type of collateral as of March 31, 2020: March 31, 2020 (In thousands) Real Estate Auto Equipment Taxi Medallions Accounts Receivables Other Total Puerto Rico Commercial real estate: Non-owner occupied $ 291,083 $ - $ - $ - $ - $ - $ 291,083 Owner occupied 62,330 - - - - - 62,330 Commercial and industrial 3,965 - - - 13,612 9,565 27,142 Mortgage 195,783 - - - - - 195,783 Leases - 187 4 - - - 191 Consumer: Auto - 1,549 - - - - 1,549 Total Puerto Rico $ 553,161 $ 1,736 $ 4 $ - $ 13,612 $ 9,565 $ 578,078 Popular U.S. Commercial multi-family $ 2,097 $ - $ - $ - $ - $ - $ 2,097 Commercial and industrial - - - 4,430 - - 4,430 Mortgage 717 - - - - - 717 Total Popular U.S. $ 2,814 $ - $ - $ 4,430 $ - $ - $ 7,244 Popular, Inc. Commercial multi-family $ 2,097 $ - $ - $ - $ - $ - $ 2,097 Commercial real estate: Non-owner occupied 291,083 - - - - - 291,083 Owner occupied 62,330 - - - - - 62,330 Commercial and industrial 3,965 - - 4,430 13,612 9,565 31,572 Mortgage 196,500 - - - - - 196,500 Leases - 187 4 - - - 191 Consumer: Auto - 1,549 - - - - 1,549 Total Popular, Inc. $ 555,975 $ 1,736 $ 4 $ 4,430 $ 13,612 $ 9,565 $ 585,322 Purchased Credit Deteriorated Loans (PCD) The Corporation has purchased loans during the quarter, for which there was, at acquisition, evidence of more than insignificant deterioration of credit quality since origination. The carrying amount of those loans is as follows: (In thousands) March 31, 2020 Purchase price of loans at acquisition $ 3,112 Allowance for credit losses at acquisition 429 Non-credit discount/premium at acquisition 138 Par value of acquired loans at acquisition $ 3,679 Loans acquired with deteriorated credit quality accounted for under ASC 310-30 The following provides information of loans acquired with evidence of credit deterioration as of the acquisition date, accounted for under the guidance of ASC 310-30. The outstanding principal balance of acquired loans accounted pursuant to ASC Subtopic 310-30, amounted $ 2.1 billion at March 31, 2019. The carrying amount of these loans consisted of loans determined to be impaired at the time of acquisition, which are accounted for in accordance with ASC Subtopic 310-30 (“credit impaired loans”), and loans that were considered to be performing at the acquisition date, accounted for by analogy to ASC Subtopic 310-30 (“non-credit impaired loans”). The following table provides the carrying amount of acquired loans accounted for under ASC 310-30 by portfolio at December 31, 2019. Carrying amount (In thousands) December 31, 2019 Commercial real estate $ 670,566 Commercial and industrial 104,756 Mortgage 856,618 Consumer 11,778 Carrying amount 1,643,718 Allowance for loan losses ( 74,039) Carrying amount, net of allowance $ 1,569,679 At March 31, 2019, none of the acquired loans accounted for under ASC Subtopic 310-30 were considered non-performing loans. Therefore, interest income, through accretion of the difference between the carrying amount of the loans and the expected cash flows, was recognized on all acquired loans. Changes in the carrying amount and the accretable yield for the loans accounted pursuant to the ASC Subtopic 310-30, for the quarter ended March 31, 2019, were as follows: Carrying amount of acquired loans accounted for pursuant to ASC 310-30 (In thousands) For the quarter ended March 31, 2019 Beginning balance $ 1,883,556 Additions 5,220 Accretion 37,404 Collections / loan sales / charge-offs ( 94,923) Ending balance [1] $ 1,831,257 Allowance for loan losses ( 124,147) Ending balance, net of ALLL $ 1,707,110 [1] At March 31, 2019, includes $ 1.3 billion of loans considered non-credit impaired at the acquisition date. Activity in the accretable yield of acquired loans accounted for pursuant to ASC 310-30 (In thousands) For the quarter ended March 31, 2019 Beginning balance $ 1,092,504 Additions 2,890 Accretion ( 37,404) Change in expected cash flows 10,177 Ending balance [1] $ 1,068,167 [1] At March 31, 2019, includes $ 0.7 billion for loans considered non-credit impaired at the acquisition date.

Allowance for credit losses

Allowance for credit losses	3 Months Ended
	Mar. 31, 2020
Allowance for Credit Loss
Allowance for loan losses	Note 9 – Allowance for credit losses – loans held-in-portfolio The Corporation follows the current expected credit loss (“CECL”) model, to establish and evaluate the adequacy of the allowance for credit losses (“ACL”) to provide for inherent losses in the loan portfolio. This model establishes a forward-looking methodology that reflects the expected credit losses over the lives of financial assets, starting when such assets are first acquired. In addition, CECL provides that the initial allowance for credit losses on purchased credit deteriorated (“PCD”) financial assets will be recorded as an increase to the purchase price, with subsequent changes to the allowance recorded as a credit loss expense. The provision for credit losses charged to current operations is based on this methodology. Loan losses are charged and recoveries are credited to the ACL. Refer to Note 4 - Summary of significant accounting policies, for a description of the Corporation’s methodology to estimate the ACL. The following tables present the changes in the allowance for credit losses, and loan ending balances for the quarters ended March 31, 2020 and 2019. For the quarter ended March 31, 2020 Puerto Rico (In thousands) Commercial Construction Mortgage Leasing Consumer Total Allowance for credit losses: Beginning balance $ 131,063 $ 574 $ 116,281 $ 10,768 $ 173,965 $ 432,651 Impact of adopting CECL 62,393 115 86,081 ( 713) 122,492 270,368 Provision (reversal of provision) 14,974 ( 289) 5,547 5,841 86,931 113,004 Initial allowance for credit losses - PCD Loans - - 429 - - 429 Charge-offs ( 2,994) - ( 8,306) ( 3,775) ( 58,084) ( 73,159) Recoveries 2,414 19 2,768 468 7,973 13,642 Ending balance $ 207,850 $ 419 $ 202,800 $ 12,589 $ 333,277 $ 756,935 For the quarter ended March 31, 2020 Popular U.S. (In thousands) Commercial Construction Mortgage Legacy Consumer Total Allowance for credit losses: Beginning balance $ 15,989 $ 4,204 $ 4,827 $ 630 $ 19,407 $ 45,057 Impact of adopting CECL 29,103 ( 2,986) 10,431 382 7,809 44,739 Provision (reversal of provision) 52,206 799 9,028 913 13,045 75,991 Charge-offs ( 568) - ( 9) ( 9) ( 4,938) ( 5,524) Recoveries 468 155 10 110 1,775 2,518 Ending balance $ 97,198 $ 2,172 $ 24,287 $ 2,026 $ 37,098 $ 162,781 For the quarter ended March 31, 2020 Popular, Inc. (In thousands) Commercial Construction Mortgage Legacy Leasing Consumer Total Allowance for credit losses: Beginning balance $ 147,052 $ 4,778 $ 121,108 $ 630 $ 10,768 $ 193,372 $ 477,708 Impact of adopting CECL 91,496 ( 2,871) 96,512 382 ( 713) 130,301 315,107 Provision (reversal of provision) 67,180 510 14,575 913 5,841 99,976 188,995 Initial allowance for credit losses - PCD Loans - - 429 - - - 429 Charge-offs ( 3,562) - ( 8,315) ( 9) ( 3,775) ( 63,022) ( 78,683) Recoveries 2,882 174 2,778 110 468 9,748 16,160 Ending balance $ 305,048 $ 2,591 $ 227,087 $ 2,026 $ 12,589 $ 370,375 $ 919,716 For the quarter ended March 31, 2019 Puerto Rico (In thousands) Commercial Construction Mortgage Leasing Consumer Total Allowance for credit losses: Beginning balance $ 207,214 $ 886 $ 142,978 $ 11,486 $ 144,594 $ 507,158 Provision (reversal of provision) ( 1,689) ( 81) 6,061 ( 891) 28,054 31,454 Charge-offs ( 19,461) ( 22) ( 13,174) ( 2,096) ( 35,869) ( 70,622) Recoveries 2,867 39 1,991 610 10,886 16,393 Ending balance $ 188,931 $ 822 $ 137,856 $ 9,109 $ 147,665 $ 484,383 Specific ALLL $ 33,253 $ 19 $ 40,779 $ 321 $ 23,350 $ 97,722 General ALLL $ 155,678 $ 803 $ 97,077 $ 8,788 $ 124,315 $ 386,661 Loans held-in-portfolio: Impaired loans $ 381,803 $ 1,788 $ 515,365 $ 1,018 $ 101,887 $ 1,001,861 Loans held-in-portfolio excluding impaired loans 7,009,319 89,584 5,860,223 962,214 5,073,149 18,994,489 Total loans held-in-portfolio $ 7,391,122 $ 91,372 $ 6,375,588 $ 963,232 $ 5,175,036 $ 19,996,350 For the quarter ended March 31, 2019 Popular U.S. (In thousands) Commercial Construction Mortgage Legacy Consumer Total Allowance for credit losses: Beginning balance $ 31,901 $ 6,538 $ 4,434 $ 969 $ 18,348 $ 62,190 Provision (reversal of provision) 6,491 128 237 ( 855) 4,370 10,371 Charge-offs ( 3,481) - ( 251) 164 ( 5,651) ( 9,219) Recoveries 647 8 22 551 1,675 2,903 Ending balance $ 35,558 $ 6,674 $ 4,442 $ 829 $ 18,742 $ 66,245 Specific ALLL $ 223 $ - $ 2,360 $ - $ 1,653 $ 4,236 General ALLL $ 35,335 $ 6,674 $ 2,082 $ 829 $ 17,089 $ 62,009 Loans held-in-portfolio: Impaired loans $ 1,691 $ 12,060 $ 9,438 $ - $ 8,987 $ 32,176 Loans held-in-portfolio excluding impaired loans 4,665,497 687,888 822,154 24,404 419,239 6,619,182 Total loans held-in-portfolio $ 4,667,188 $ 699,948 $ 831,592 $ 24,404 $ 428,226 $ 6,651,358 For the quarter ended March 31, 2019 Popular, Inc. (In thousands) Commercial Construction Mortgage Legacy Leasing Consumer Total Allowance for credit losses: Beginning balance $ 239,115 $ 7,424 $ 147,412 $ 969 $ 11,486 $ 162,942 $ 569,348 Provision (reversal of provision) 4,802 47 6,298 ( 855) ( 891) 32,424 41,825 Charge-offs ( 22,942) ( 22) ( 13,425) 164 ( 2,096) ( 41,520) ( 79,841) Recoveries 3,514 47 2,013 551 610 12,561 19,296 Ending balance $ 224,489 $ 7,496 $ 142,298 $ 829 $ 9,109 $ 166,407 $ 550,628 Specific ALLL $ 33,476 $ 19 $ 43,139 $ - $ 321 $ 25,003 $ 101,958 General ALLL $ 191,013 $ 7,477 $ 99,159 $ 829 $ 8,788 $ 141,404 $ 448,670 Loans held-in-portfolio: Impaired loans $ 383,494 $ 13,848 $ 524,803 $ - $ 1,018 $ 110,874 $ 1,034,037 Loans held-in-portfolio excluding impaired loans 11,674,816 777,472 6,682,377 24,404 962,214 5,492,388 25,613,671 Total loans held-in-portfolio $ 12,058,310 $ 791,320 $ 7,207,180 $ 24,404 $ 963,232 $ 5,603,262 $ 26,647,708 The following table presents the changes in the allowance for credit losses on unfunded commitments, which is presented as part of Other Liabilities, for the quarters ended March 31, 2020 and 2019. For the quarters ended March 31, (In thousands) 2020 2019 Allowance for credit losses on unfunded commitments: Balance at beginning of period $ 8,717 $ 8,216 Impact of adopting CECL ( 5,460) - Provision 1,209 119 Ending balance $ 4,466 $ 8,335 The following table provides the activity in the allowance for credit losses related to loans accounted for pursuant to ASC Subtopic 310-30. ASC 310-30 (In thousands) For the quarter ended March 31, 2019 Balance at beginning of period $ 122,135 Provision 7,726 Net charge-offs ( 5,714) Balance at end of period $ 124,147 Modifications A modification of a loan constitutes a troubled debt restructuring when a borrower is experiencing financial difficulty and the modification constitutes a concession. For a summary of the accounting policy related to troubled debt restructurings (“TDRs”), refer to the Summary of Significant Accounting Policies included in Note 2 to the 2019 Form 10-K. The outstanding balance of loans classified as TDRs amounted to $ 1.6 billion at March 31, 2020 (December 31, 2019 - $ 1.6 billion). The amount of outstanding commitments to lend additional funds to debtors owing receivables whose terms have been modified in TDRs amounted to $ 12 million related to the commercial loan portfolio at March 31, 2020 (December 31, 2019 - $ 14 million). At March 31, 2020, the mortgage loan TDRs include $ 639 million guaranteed by U.S. sponsored entities at BPPR, compared to $ 625 million at December 31, 2019. In response to the COVID-19 pandemic, the Corporation has entered into loan modifications with eligible customers in mortgage, consumer loans, credit cards, auto loans and leases and certain commercial credit facilities, comprised mainly of payment deferrals of up to six months, subject to certain terms and conditions. The Puerto Rico Legislative Assembly has also enacted legislation requiring financial institutions to offer to clients impacted by the COVID-19 pandemic moratoriums on consumer financial products through June 2020. The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”), signed by the President of the United States as part of an economic stimulus package, provided relief related to U.S. GAAP requirements for loan modifications related to COVID-19 relief measures. In addition, the Federal Reserve, along with other U.S. banking regulators, also issued interagency guidance to financial institutions that offers some practical expedients for evaluating whether loan modifications that occur in response to the COVID-19 pandemic are TDRs. According to the interagency guidance, COVID-19 related short-term modifications (i.e., six months or less) granted to consumer or commercial loans that were current as of the date of the loan modification are not TDRs, since financial institutions may conclude that the borrower is not experiencing financial difficulties. In addition, a modification or deferral program that is mandated by the federal government or a state government (e.g., a state program that requires all institutions within that state to suspend mortgage payments for a specified period) does not represent a TDR. In accordance with the guidance in the CARES Act and interagency regulatory guidance, the loan modifications completed by the Corporation as part of the COVID-19 relief measures have not been treated as TDRs. Furthermore, these loan modifications do not affect the asset quality measures as the deferred payments are not deemed to be delinquent and the Corporation continues to accrue interest on these loans. At March 31, 2020, the Corporation had completed 6,304 modifications for residential mortgage loans with an unpaid principal balance of $ 832 million and 3,798 modifications for credit cards with an unpaid principal balance of $ 22 million in response to the COVID-19 pandemic. The following table presents the outstanding balance of loans classified as TDRs according to their accruing status and the related allowance at March 31, 2020 and December 31, 2019. March 31, 2020 December 31, 2019 (In thousands) Accruing Non-Accruing Total Related Allowance Accruing Non-Accruing Total Related Allowance Loans held-in-portfolio: Commercial $ 241,294 $ 107,442 $ 348,736 $ 20,089 $ 237,861 $ 111,587 $ 349,448 $ 16,443 Construction - - - - - 119 119 6 Mortgage 1,028,415 132,414 1,160,829 72,215 1,013,561 126,036 1,139,597 42,012 Leases 313 53 366 23 264 243 507 61 Consumer 78,972 15,579 94,551 27,016 82,205 15,808 98,013 21,404 Loans held-in-portfolio $ 1,348,994 $ 255,488 $ 1,604,482 $ 119,343 $ 1,333,891 $ 253,793 $ 1,587,684 $ 79,926 The following tables present the loan count by type of modification for those loans modified in a TDR during the quarters ended March 31, 2020 and 2019. Loans modified as TDRs for the U.S. operations are considered insignificant to the Corporation. For the quarter ended March 31, 2020 Reduction in interest rate Extension of maturity date Combination of reduction in interest rate and extension of maturity date Other Commercial real estate non-owner occupied - 1 - - Commercial real estate owner occupied - 6 - - Commercial and industrial 1 11 - 1 Mortgage 2 26 147 - Leasing - - 3 - Consumer: Credit cards 148 - - 13 HELOCs - - 1 - Personal 100 1 - 1 Auto - 1 2 - Other 1 - - - Total 252 46 153 15 For the quarter ended March 31, 2019 Reduction in interest rate Extension of maturity date Combination of reduction in interest rate and extension of maturity date Other Commercial real estate non-owner occupied - 1 - - Commercial real estate owner occupied - 10 - - Commercial and industrial - 16 - - Mortgage 6 27 157 - Consumer: Credit cards 122 - 1 66 HELOCs - 6 4 - Personal 152 2 - - Auto - 2 - - Other 6 - - - Total 286 64 162 66 The following tables present, by class, quantitative information related to loans modified as TDRs during the quarters ended March 31, 2020 and 2019. For the quarter ended March 31, 2020 (Dollars in thousands) Loan count Pre-modification outstanding recorded investment Post-modification outstanding recorded investment Increase (decrease) in the allowance for loan losses as a result of modification Commercial real estate non-owner occupied 1 $ 104 $ 104 $ ( 8) Commercial real estate owner occupied 6 3,906 3,902 105 Commercial and industrial 13 4,070 4,068 ( 717) Mortgage 175 20,315 17,940 2,012 Leasing 3 94 95 6 Consumer: Credit cards 161 1,260 1,273 84 HELOCs 1 332 265 854 Personal 102 1,861 1,859 297 Auto 3 86 87 12 Other 1 20 20 5 Total 466 $ 32,048 $ 29,613 $ 2,650 For the quarter ended March 31, 2019 (Dollars in thousands) Loan count Pre-modification outstanding recorded investment Post-modification outstanding recorded investment Increase (decrease) in the allowance for loan losses as a result of modification Commercial real estate non-owner occupied 1 $ 314 $ 311 $ 18 Commercial real estate owner occupied 10 2,019 1,973 19 Commercial and industrial 16 3,943 4,479 314 Mortgage 190 20,732 18,591 671 Consumer: Credit cards 189 1,543 1,530 171 HELOCs 10 694 621 55 Personal 154 3,147 3,153 805 Auto 2 25 23 4 Other 6 13 13 2 Total 578 $ 32,430 $ 30,694 $ 2,059 The following tables present, by class, TDRs that were subject to payment default and that had been modified as a TDR during the twelve months preceding the default date. Payment default is defined as a restructured loan becoming 90 days past due after being modified, foreclosed or charged-off, whichever occurs first. The recorded investment as of period end is inclusive of all partial paydowns and charge-offs since the modification date. Loans modified as a TDR that were fully paid down, charged-off or foreclosed upon by period end are not reported. Defaulted during the quarter ended March 31, 2020 (Dollars in thousands) Loan count Recorded investment as of first default date Commercial real estate owner occupied 2 $ 243 Commercial and industrial 2 40 Mortgage 39 4,482 Consumer: Credit cards 106 859 Personal 45 808 Other 1 - Total 195 $ 6,432 Defaulted during the quarter ended March 31, 2019 (Dollars in thousands) Loan count Recorded investment as of first default date Commercial real estate non-owner occupied 1 $ 47 Commercial real estate owner occupied 2 427 Commercial and industrial 1 50 Mortgage 8 745 Leasing 1 22 Consumer: Credit cards 104 1,087 Personal 68 1,352 Total 185 $ 3,730 Commercial, consumer and mortgage loans modified in a TDR are closely monitored for delinquency as an early indicator of possible future default. If loans modified in a TDR subsequently default, the Corporation evaluates the loan for possible further impairment. The allowance for credit losses may be increased or partial charge-offs may be taken to further write-down the carrying value of the loan. Credit Quality The risk rating system provides for the assignment of ratings at the obligor level based on the financial condition of the borrower. The risk rating analysis process is performed at least once a year or more frequently if events or conditions change which may deteriorate the credit quality. In the case of consumer and mortgage loans, these loans are classified considering their delinquency status at the end of the reporting period. The following table presents the amortized cost basis, net of unearned income, of loans held-in-portfolio based on the Corporation’s assignment of obligor risk ratings as defined at March 31, 2020 by vintage year. For the definitions of the obligor risk ratings, refer to the Credit Quality section of Note 9 to the Consolidated Financial Statements included in the Corporation’s Form 10K for the year ended December 31, 2019. March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Puerto Rico Commercial: Commercial multi-family Watch $ - $ - $ - $ - $ - $ 4,778 $ - $ - $ 4,778 Special mention - - - - - 3,810 - - 3,810 Substandard - - - - - 1,262 100 - 1,362 Pass/Unrated 1,300 37,086 26,582 2,135 4,805 65,407 - - 137,315 Total commercial multi-family $ 1,300 $ 37,086 $ 26,582 $ 2,135 $ 4,805 $ 75,257 $ 100 $ - $ 147,265 Commercial real estate non-owner occupied Watch $ - $ 62,790 $ 20,494 $ 37,793 $ 55,762 $ 214,651 $ 1,400 $ - $ 392,890 Special Mention - 16,085 - 116 18,734 200,490 150 - 235,575 Substandard - 58,948 27,138 4,186 19,956 138,773 95 - 249,096 Doubtful - - - - - 2,222 - - 2,222 Pass/Unrated 4,763 111,994 174,404 102,193 122,328 684,278 7,156 - 1,207,116 Total commercial real estate non-owner occupied $ 4,763 $ 249,817 $ 222,036 $ 144,288 $ 216,780 $ 1,240,414 $ 8,801 $ - $ 2,086,899 Commercial real estate owner occupied Watch $ 441 $ 5,725 $ 46,201 $ 10,116 $ 5,970 $ 166,946 $ 2,106 $ - $ 237,505 Special Mention 47 1,216 389 2,903 12,533 156,966 - - 174,054 Substandard - 1,703 6,187 1,609 29,015 81,381 - - 119,895 Doubtful - - - - - 76,214 - - 76,214 Loss - - - - - 1,788 - - 1,788 Pass/Unrated 10,695 90,459 72,705 74,373 140,878 553,055 26,790 - 968,955 Total commercial real estate owner occupied $ 11,183 $ 99,103 $ 125,482 $ 89,001 $ 188,396 $ 1,036,350 $ 28,896 $ - $ 1,578,411 Commercial and industrial Watch $ 1,224 $ 100,274 $ 6,443 $ 70,195 $ 21,603 $ 383,873 $ 43,378 $ - $ 626,990 Special Mention 123 8,229 9,877 25,048 10,611 139,478 10,057 - 203,423 Substandard 208 3,021 11,901 4,837 2,497 66,849 47,280 - 136,593 Doubtful - - - 17 - 184 2 - 203 Loss - - - - - - 5 - 5 Pass/Unrated 35,559 563,273 454,997 255,949 181,119 475,913 584,383 - 2,551,193 Total commercial and industrial $ 37,114 $ 674,797 $ 483,218 $ 356,046 $ 215,830 $ 1,066,297 $ 685,105 $ - $ 3,518,407 Construction Watch $ - $ - $ 8,942 $ - $ - $ - $ 340 $ - $ 9,282 Special Mention - - 675 - - - - - 675 Substandard - - - 20,975 - - - - 20,975 Pass/Unrated 147 33,769 16,874 56,768 1,378 - 24,522 - 133,458 Total construction $ 147 $ 33,769 $ 26,491 $ 77,743 $ 1,378 $ - $ 24,862 $ - $ 164,390 Mortgage Substandard $ 920 $ 1,103 $ 1,148 $ 2,949 $ 3,653 $ 148,444 $ - $ - $ 158,217 Pass/Unrated 28,286 217,430 160,292 211,799 200,212 5,039,772 - - 5,857,791 Total mortgage $ 29,206 $ 218,533 $ 161,440 $ 214,748 $ 203,865 $ 5,188,216 $ - $ - $ 6,016,008 Leasing Substandard $ 29 $ 1,129 $ 1,178 $ 886 $ 543 $ 309 $ - $ - $ 4,074 Pass/Unrated 160,443 373,109 262,568 144,915 93,388 50,045 - - 1,084,468 Total leasing $ 160,472 $ 374,238 $ 263,746 $ 145,801 $ 93,931 $ 50,354 $ - $ - $ 1,088,542 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Puerto Rico Consumer: Credit cards Substandard $ - $ - $ - $ - $ - $ - $ 20,588 $ - $ 20,588 Pass/Unrated - - - - - - 1,044,099 - 1,044,099 Total credit cards $ - $ - $ - $ - $ - $ - $ 1,064,687 $ - $ 1,064,687 HELOCs Pass/Unrated $ - $ - $ - $ - $ - $ 608 $ 4,321 $ - $ 4,929 Total HELOCs $ - $ - $ - $ - $ - $ 608 $ 4,321 $ - $ 4,929 Personal Substandard $ 1,159 $ 7,298 $ 2,621 $ 2,431 $ 1,733 $ 17,880 $ 81 $ 2,523 $ 35,726 Pass/Unrated 159,300 570,029 244,528 147,695 88,062 166,866 1,441 49,579 1,427,500 Total Personal $ 160,459 $ 577,327 $ 247,149 $ 150,126 $ 89,795 $ 184,746 $ 1,522 $ 52,102 $ 1,463,226 Auto Substandard $ 58 $ 7,727 $ 7,846 $ 4,353 $ 3,035 $ 3,412 $ - $ - $ 26,431 Pass/Unrated 296,102 1,040,732 778,165 392,860 246,082 173,778 - - 2,927,719 Total Auto $ 296,160 $ 1,048,459 $ 786,011 $ 397,213 $ 249,117 $ 177,190 $ - $ - $ 2,954,150 Other consumer Substandard $ - $ - $ 893 $ - $ - $ 12,989 $ - $ - $ 13,882 Pass/Unrated 1,442 19,254 13,501 7,134 3,268 15,783 62,703 - 123,085 Total Other consumer $ 1,442 $ 19,254 $ 14,394 $ 7,134 $ 3,268 $ 28,772 $ 62,703 $ - $ 136,967 Total Puerto Rico $ 702,246 $ 3,332,383 $ 2,356,549 $ 1,584,235 $ 1,267,165 $ 9,048,204 $ 1,880,997 $ 52,102 $ 20,223,881 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular U.S. Commercial: Commercial multi-family Watch $ - $ - $ 1,415 $ 12,796 $ 12,135 $ 18,285 $ - $ - $ 44,631 Special mention - - - 6,706 2,086 6,658 - - 15,450 Substandard - - - 2,097 4,721 1,153 - - 7,971 Pass/Unrated 64,645 405,889 259,639 159,495 291,251 379,684 1,690 - 1,562,293 Total commercial multi-family $ 64,645 $ 405,889 $ 261,054 $ 181,094 $ 310,193 $ 405,780 $ 1,690 $ - $ 1,630,345 Commercial real estate non-owner occupied Watch $ 4,442 $ - $ 6,471 $ 26,527 $ 2,235 $ 23,710 $ - $ - $ 63,385 Special Mention - - 18,709 1,618 - 5,382 350 - 26,059 Substandard - - - 34,308 29,118 41,036 - - 104,462 Pass/Unrated 137,463 290,320 409,302 307,475 300,251 321,858 16,249 - 1,782,918 Total commercial real estate non-owner occupied $ 141,905 $ 290,320 $ 434,482 $ 369,928 $ 331,604 $ 391,986 $ 16,599 $ - $ 1,976,824 Commercial real estate owner occupied Watch $ - $ - $ 3,294 $ 1,462 $ 8,206 $ 8,333 $ - $ - $ 21,295 Special Mention - - 195 - - 5,604 - - 5,799 Substandard - - 1,349 - - 16,222 - - 17,571 Pass/Unrated 8,980 57,796 51,801 38,479 28,838 105,036 7,365 - 298,295 Total commercial real estate owner occupied $ 8,980 $ 57,796 $ 56,639 $ 39,941 $ 37,044 $ 135,195 $ 7,365 $ - $ 342,960 Commercial and industrial Watch $ - $ 373 $ 60 $ 304 $ 1,330 $ 5,704 $ 7,434 $ - $ 15,205 Special Mention - 150 250 187 486 37 420 - 1,530 Substandard - 119 - - 377 7,786 939 - 9,221 Pass/Unrated 42,137 200,107 199,983 153,229 145,918 350,024 100,504 - 1,191,902 Total commercial and industrial $ 42,137 $ 200,749 $ 200,293 $ 153,720 $ 148,111 $ 363,551 $ 109,297 $ - $ 1,217,858 Construction Watch $ - $ - $ 4,581 $ 11,093 $ - $ 22,625 $ - $ - $ 38,299 Special Mention - - - - - 8,064 - - 8,064 Substandard - - 5,434 8,572 10,069 18,500 - - 42,575 Pass/Unrated 27,149 217,733 164,075 190,824 39,485 9,786 - - 649,052 Total construction $ 27,149 $ 217,733 $ 174,090 $ 210,489 $ 49,554 $ 58,975 $ - $ - $ 737,990 Mortgage Substandard $ - $ 481 $ 433 $ - $ - $ 11,262 $ - $ - $ 12,176 Pass/Unrated 106,888 332,525 147,870 12,634 14,498 452,158 - - 1,066,573 Total mortgage $ 106,888 $ 333,006 $ 148,303 $ 12,634 $ 14,498 $ 463,420 $ - $ - $ 1,078,749 Legacy Watch $ - $ - $ - $ - $ - $ 1,113 $ - $ - $ 1,113 Special Mention - - - - - 197 - - 197 Substandard - - - - - 4,697 - - 4,697 Pass/Unrated 1,835 2,559 - - - 10,034 - - 14,428 Total legacy $ 1,835 $ 2,559 $ - $ - $ - $ 16,041 $ - $ - $ 20,435 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular U.S. Consumer: Credit cards Pass/Unrated $ - $ - $ - $ - $ - $ - $ 36 $ - $ 36 Total credit cards $ - $ - $ - $ - $ - $ - $ 36 $ - $ 36 HELOCs Substandard $ - $ - $ - $ - $ - $ 26 $ - $ 1,889 $ 1,915 Loss - - - - - 322 - 7,137 7,459 Pass/Unrated - - - - - 16,490 61,301 30,246 108,037 Total HELOCs $ - $ - $ - $ - $ - $ 16,838 $ 61,301 $ 39,272 $ 117,411 Personal Substandard $ - $ 700 $ 514 $ 134 $ 64 $ 255 $ - $ - $ 1,667 Loss - 48 28 - 26 339 2 - 443 Pass/Unrated 42,784 169,193 58,305 22,369 7,247 12,732 248 - 312,878 Total Personal $ 42,784 $ 169,941 $ 58,847 $ 22,503 $ 7,337 $ 13,326 $ 250 $ - $ 314,988 Other consumer Pass/Unrated $ - $ - $ - $ - $ - $ - $ 795 $ - $ 795 Total Other consumer $ - $ - $ - $ - $ - $ - $ 795 $ - $ 795 Total Popular U.S. $ 436,323 $ 1,677,993 $ 1,333,708 $ 990,309 $ 898,341 $ 1,865,112 $ 197,333 $ 39,272 $ 7,438,391 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular, Inc. Commercial: Commercial multi-family Watch $ - $ - $ 1,415 $ 12,796 $ 12,135 $ 23,063 $ - $ - $ 49,409 Special mention - - - 6,706 2,086 10,468 - - 19,260 Substandard - - - 2,097 4,721 2,415 100 - 9,333 Pass/Unrated 65,945 442,975 286,221 161,630 296,056 445,091 1,690 - 1,699,608 Total commercial multi-family $ 65,945 $ 442,975 $ 287,636 $ 183,229 $ 314,998 $ 481,037 $ 1,790 $ - $ 1,777,610 Commercial real estate non-owner occupied Watch $ 4,442 $ 62,790 $ 26,965 $ 64,320 $ 57,997 $ 238,361 $ 1,400 $ - $ 456,275 Special Mention - 16,085 18,709 1,734 18,734 205,872 500 - 261,634 Substandard - 58,948 27,138 38,494 49,074 179,809 95 - 353,558 Doubtful - - - - - 2,222 - - 2,222 Pass/Unrated 142,226 402,314 583,706 409,668 422,579 1,006,136 23,405 - 2,990,034 Total commercial real estate non-owner occupied $ 146,668 $ 540,137 $ 656,518 $ 514,216 $ 548,384 $ 1,632,400 $ 25,400 $ - $ 4,063,723 Commercial real estate owner occupied Watch $ 441 $ 5,725 $ 49,495 $ 11,578 $ 14,176 $ 175,279 $ 2,106 $ - $ 258,800 Special Mention 47 1,216 584 2,903 12,533 162,570 - - 179,853 Substandard - 1,703 7,536 1,609 29,015 97,603 - - 137,466 Doubtful - - - - - 76,214 - - 76,214 Loss - - - - - 1,788 - - 1,788 Pass/Unrated 19,675 148,255 124,506 112,852 169,716 658,091 34,155 - 1,267,250 Total commercial real estate owner occupied $ 20,163 $ 156,899 $ 182,121 $ 128,942 $ 225,440 $ 1,171,545 $ 36,261 $ - $ 1,921,371 Commercial and industrial Watch $ 1,224 $ 100,647 $ 6,503 $ 70,499 $ 22,933 $ 389,577 $ 50,812 $ - $ 642,195 Special Mention 123 8,379 10,127 25,235 11,097 139,515 10,477 - 204,953 Substandard 208 3,140 11,901 4,837 2,874 74,635 48,219 - 145,814 Doubtful - - - 17 - 184 2 - 203 Loss - - - - - - 5 - 5 Pass/Unrated 77,696 763,380 654,980 409,178 327,037 825,937 684,887 - 3,743,095 Total commercial and industrial $ 79,251 $ 875,546 $ 683,511 $ 509,766 $ 363,941 $ 1,429,848 $ 794,402 $ - $ 4,736,265 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular, Inc. Construction Watch $ - $ - $ 13,523 $ 11,093 $ - $ 22,625 $ 340 $ - $ 47,581 Special Mention - - 675 - - 8,064 - - 8,739 Substandard - - 5,434 29,547 10,069 18,500 - - 63,550 Pass/Unrated 27,296 251,502 180,949 247,592 40,863 9,786 24,522 - 782,510 Total construction $ 27,296 $ 251,502 $ 200,581 $ 288,232 $ 50,932 $ 58,975 $ 24,862 $ - $ 902,380 Mortgage Substandard $ 920 $ 1,584 $ 1,581 $ 2,949 $ 3,653 $ 159,706 $ - $ - $ 170,393 Pass/Unrated 135,174 549,955 308,162 224,433 214,710 5,491,930 - - 6,924,364 Total mortgage $ 136,094 $ 551,539 $ 309,743 $ 227,382 $ 218,363 $ 5,651,636 $ - $ - $ 7,094,757 Legacy Watch $ - $ - $ - $ - $ - $ 1,113 $ - $ - $ 1,113 Special Mention - - - - - 197 - - 197 Substandard - - - - - 4,697 - - 4,697 Pass/Unrated 1,835 2,559 - - - 10,034 - - 14,428 Total legacy $ 1,835 $ 2,559 $ - $ - $ - $ 16,041 $ - $ - $ 20,435 Leasing Substandard $ 29 $ 1,129 $ 1,178 $ 886 $ 543 $ 309 $ - $ - $ 4,074 Pass/Unrated 160,443 373,109 262,568 144,915 93,388 50,045 - - 1,084,468 Total leasing $ 160,472 $ 374,238 $ 263,746 $ 145,801 $ 93,931 $ 50,354 $ - $ - $ 1,088,542 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular, Inc. Consumer: Credit cards Substandard $ - $ - $ - $ - $ - $ - $ 20,588 $ - $ 20,588 Pass/Unrated - - - - - - 1,044,135 - 1,044,135 Total credit cards $ - $ - $ - $ - $ - $ - $ 1,064,723 $ - $ 1,064,723 HELOCs Substandard $ - $ - $ - $ - $ - $ 26 $ - $ 1,889 $ 1,915 Loss - - - - - 322 - 7,137 7,459 Pass/Unrated - - - - - 17,098 65,622 30,246 112,966 Total HELOCs $ - $ - $ - $ - $ - $ 17,446 $ 65,622 $ 39,272 $ 122,340 Personal Substandard $ 1,159 $ 7,998 $ 3,135 $ 2,565 $ 1,797 $ 18,135 $ 81 $ 2,523 $ 37,393 Loss - 48 28 - 26 339 2 - 443 Pass/Unrated 202,084 739,222 302,833 170,064 95,309 179,598 1,689 49,579 1,740,378 Total Personal $ 203,243 $ 747,268 $ 305,996 $ 172,629 $ 97,132 $ 198,072 $ 1,772 $ 52,102 $ 1,778,214 Auto Substandard $ 58 $ 7,727 $ 7,846 $ 4,353 $ 3,035 $ 3,412 $ - $ - $ 26,431 Pass/Unrated 296,102 1,040,732 778,165 392,860 246,082 173,778 - - 2,927,719 Total Auto $ 296,160 $ 1,048,459 $ 786,011 $ 397,213 $ 249,117 $ 177,190 $ - $ - $ 2,954,150 Other consumer Substandard $ - $ - $ 893 $ - $ - $ 12,989 $ - $ - $ 13,882 Pass/Unrated 1,442 19,254 13,501 7,134 3,268 15,783 63,498 - 123,880 Total Other consumer $ 1,442 $ 19,254 $ 14,394 $ 7,134 $ 3,268 $ 28,772 $ 63,498 $ - $ 137,762 Total Popular Inc. $ 1,138,569 $ 5,010,376 $ 3,690,257 $ 2,574,544 $ 2,165,506 $ 10,913,316 $ 2,078,330 $ 91,374 $ 27,662,272 The following table presents the outstanding balance, net of unearned income, of loans held-in-portfolio based on the Corporation’s assignment of obligor risk ratings as defined at December 31, 2019. December 31, 2019 Special Pass/ (In thousands) Watch Mention Substandard Doubtful Loss Sub-total Unrated Total Puerto Rico Commercial multi-family $ 1,341 $ 3,870 $ 1,793 $ - $ - $ 7,004 $ 140,845 $ 147,849 Commercial real estate non-owner occupied 492,357 166,810 239,448 3,290 - 901,905 1,206,313 2,108,218 Commercial real estate owner occupied 192,895 184,678 183,377 1,629 - 562,579 1,023,750 1,586,329 Commercial and industrial 592,861 170,183 130,872 148 16 894,080 2,524,654 3,418,734 Total Commercial 1,279,454 525,541 555,490 5,067 16 2,365,568 4,895,562 7,261,130 Construction 340 649 20,771 - - 21,760 115,710 137,470 Mortgage 2,187 2,218 127,621 - - 132,026 6,034,722 6,166,748 Leasing - - 3,590 - 68 3,658 1,055,849 1,059,507 Consumer: Credit cards - - 19,461 - - 19,461 1,104,339 1,123,800 HELOCs - - - - - - 5,038 5,038 Personal 77 - 19,558 - - 19,635 1,348,515 1,368,150 Auto - - 30,775 - 372 31,147 2,886,375 2,917,522 Other 459 11 15,020 - 53 15,543 125,324 140,867 Total Consumer 536 11 84,814 - 425 85,786 5,469,591 5,555,377 Total Puerto Rico $ 1,282,517 $ 528,419 $ 792,286 $ 5,067 $ 509 $ 2,608,798 $ 17,571,434 $ 20,180,232 Popular U.S. Commercial multi-family $ 48,359 $ 13,827 $ 8,433 $ - $ - $ 70,619 $ 1,576,691 $ 1,647,310 Commercial real estate non-owner occupied 80,608 24,383 100,658 - - 205,649 1,664,647 1,870,296 Commercial real estate owner occupied 27,298 5,709 13,826 - - 46,833 292,302 339,135 Commercial and industrial 25,679 1,460 20,386 - - 47,525 1,147,355 1,194,880 Total Commercial 181,944 45,379 143,303 - - 370,626 4,680,995 5,051,621 Construction 46,644 17,291 44,798 - - 108,733 584,889 693,622 Mortgage - - 11,091 - - 11,091 1,005,693 1,016,784 Legacy 388 202 1,528 - - 2,118 19,987 22,105 Consumer: Credit cards - - - - - - 36 36 HELOCs - - 2,024 - 7,930 9,954 107,389 117,343 Personal - - 1,664 - 403 2,067 322,373 324,440 Other - - - - - - 690 690 Total Consumer - - 3,688 - 8,333 12,021 430,488 442,509 Total Popular U.S. $ 228,976 $ 62,872 $ 204,408 $ - $ 8,333 $ 504,589 $ 6,722,052 $ 7,226,641 Popular, Inc. Commercial multi-family $ 49,700 $ 17,697 $ 10,226 $ - $ - $ 77,623 $ 1,717,536 $ 1,795,159 Commercial real estate non-owner occupied 572,965 191,193 340,106 3,290 - 1,107,554 2,870,960 3,978,514 Commercial real estate owner occupied 220,193 190,387 197,203 1,629 - 609,412 1,316,052 1,925,464 Commercial and industrial 618,540 171,643 151,258 148 16 941,605 3,672,009 4,613,614 Total Commercial 1,461,398 570,920 698,793 5,067 16 2,736,194 9,576,557 12,312,751 Construction 46,984 17,940 65,569 - - 130,493 700,599 831,092 Mortgage 2,187 2,218 138,712 - - 143,117 7,040,415 7,183,532 Legacy 388 202 1,528 - - 2,118 19,987 22,105 Leasing - - 3,590 - 68 3,658 1,055,849 1,059,507 Consumer: Credit cards - - 19,461 - - 19,461 1,104,375 1,123,836 HELOCs - - 2,024 - 7,930 9,954 112,427 122,381 Personal 77 - 21,222 - 403 21,702 1,670,888 1,692,590 Auto - - 30,775 - 372 31,147 2,886,375 2,917,522 Other 459 11 15,020 - 53 15,543 126,014 141,557 Total Consumer 536 11 88,502 - 8,758 97,807 5,900,079 5,997,886 Total Popular, Inc. $ 1,511,493 $ 591,291 $ 996,694 $ 5,067 $ 8,842 $ 3,113,387 $ 24,293,486 $ 27,406,873 The following table presents the weighted average obligor risk rating at December 31, 2019 for those classifications that consider a range of rating scales. Weighted average obligor risk rating (Scales 11 and 12) (Scales 1 through 8) Puerto Rico: Substandard Pass Commercial multi-family 11.82 6.02 Commercial real estate non-owner occupied 11.17 6.77 Commercial real estate owner occupied 11.36 7.30 Commercial and industrial 11.26 7.20 Total Commercial 11.25 7.10 Construction 11.01 7.85 Popular U.S.: Substandard Pass Commercial multi-family 11.25 7.37 Commercial real estate non-owner occupied 11.00 6.94 Commercial real estate owner occupied 11.02 7.48 Commercial and industrial 11.01 6.63 Total Commercial 11.02 7.04 Construction 11.00 7.74 Legacy 11.25 7.95 For changes in the allowance for credit losses, loan ending balances and whether such loans and the allowance pertained to loans indiv

Mortgage banking activities

Mortgage banking activities	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Mortgage Banking Activities	Note 10 – Mortgage banking activities Income from mortgage banking activities includes mortgage servicing fees earned in connection with administering residential mortgage loans and valuation adjustments on mortgage servicing rights. It also includes gain on sales and securitizations of residential mortgage loans and trading gains and losses on derivative contracts used to hedge the Corporation’s securitization activities. In addition, lower-of-cost-or-market valuation adjustments to residential mortgage loans held for sale, if any, are recorded as part of the mortgage banking activities. The following table presents the components of mortgage banking activities: Quarters ended March 31, (In thousands) 2020 2019 Mortgage servicing fees, net of fair value adjustments: Mortgage servicing fees $ 10,968 $ 11,687 Mortgage servicing rights fair value adjustments ( 5,229) ( 3,825) Total mortgage servicing fees, net of fair value adjustments 5,739 7,862 Net gain on sale of loans, including valuation on loans held-for-sale 3,986 4,017 Trading account loss: Unrealized losses on outstanding derivative positions ( 1,695) - Realized losses on closed derivative positions ( 1,610) ( 1,953) Total trading account loss ( 3,305) ( 1,953) Total mortgage banking activities $ 6,420 $ 9,926

Transfers of financial assets a

Transfers of financial assets and mortgage servicing assets	3 Months Ended
	Mar. 31, 2020
Transfers and Servicing of Financial Assets
Transfers Of Financial Assets And Mortgage Servicing Assets	Note 11 – Transfers of financial assets and mortgage servicing assets The Corporation typically transfers conforming residential mortgage loans in conjunction with GNMA and FNMA securitization transactions whereby the loans are exchanged for cash or securities and servicing rights. As seller, the Corporation has made certain representations and warranties with respect to the originally transferred loans and, in the past, has sold certain loans with credit recourse to a government-sponsored entity, namely FNMA. Refer to Note 20 to the Consolidated Financial Statements for a description of such arrangements. No liabilities were incurred as a result of these securitizations during the quarters ended March 31, 2020 and 2019 because they did not contain any credit recourse arrangements. During the quarter ended March 31, 2020, the Corporation recorded a net gain of $ 3.8 million (March 31, 2019 - $ 3.7 million) related to the residential mortgage loans securitized. The following tables present the initial fair value of the assets obtained as proceeds from residential mortgage loans securitized during the quarters ended March 31, 2020 and 2019: Proceeds Obtained During the Quarter Ended March 31, 2020 (In thousands) Level 1 Level 2 Level 3 Initial Fair Value Assets Trading account debt securities: Mortgage-backed securities - GNMA $ - $ 50,648 $ - $ 50,648 Mortgage-backed securities - FNMA - 33,573 - 33,573 Total trading account debt securities $ - $ 84,221 $ - $ 84,221 Mortgage servicing rights $ - $ - $ 1,487 $ 1,487 Total $ - $ 84,221 $ 1,487 $ 85,708 Proceeds Obtained During the Quarter Ended March 31, 2019 (In thousands) Level 1 Level 2 Level 3 Initial Fair Value Assets Trading account debt securities: Mortgage-backed securities - GNMA $ - $ 71,149 $ - $ 71,149 Mortgage-backed securities - FNMA - 20,918 - 20,918 Total trading account debt securities $ - $ 92,067 $ - $ 92,067 Mortgage servicing rights $ - $ - $ 1,658 $ 1,658 Total $ - $ 92,067 $ 1,658 $ 93,725 During the quarter ended March 31, 2020, the Corporation retained servicing rights on whole loan sales involving approximately $ 10.0 million in principal balance outstanding (March 31, 2019 - $ 11.9 million), with realized gains of approximately $ 0.2 million (March 31, 2019 - gains of $ 0.4 million). All loan sales performed during the quarters ended March 31, 2020 and 2019 were without credit recourse agreements. The Corporation recognizes as assets the rights to service loans for others, whether these rights are purchased or result from asset transfers such as sales and securitizations. These mortgage servicing rights (“MSR”) are measured at fair value. The Corporation uses a discounted cash flow model to estimate the fair value of MSRs. The discounted cash flow model incorporates assumptions that market participants would use in estimating future net servicing income, including estimates of prepayment speeds, discount rate, cost to service, escrow account earnings, contractual servicing fee income, prepayment and late fees, among other considerations. Prepayment speeds are adjusted for the Corporation’s loan characteristics and portfolio behavior. The following table presents the changes in MSRs measured using the fair value method for the quarters ended March 31, 2020 and 2019. Residential MSRs (In thousands) March 31, 2020 March 31, 2019 Fair value at beginning of period $ 150,906 $ 169,777 Additions 1,634 1,861 Changes due to payments on loans [1] ( 2,502) ( 2,587) Reduction due to loan repurchases ( 312) ( 491) Changes in fair value due to changes in valuation model inputs or assumptions ( 2,439) ( 747) Other 24 - Fair value at end of period $ 147,311 $ 167,813 [1] Represents changes due to collection / realization of expected cash flows over time. Residential mortgage loans serviced for others were $ 14.3 billion at March 31, 2020 (December 31, 2019 - $ 14.8 billion). Net mortgage servicing fees, a component of mortgage banking activities in the Consolidated Statements of Operations, include the changes from period to period in the fair value of the MSRs, including changes due to collection / realization of expected cash flows. The banking subsidiaries receive servicing fees based on a percentage of the outstanding loan balance. These servicing fees are credited to income when they are collected. At March 31, 2020, those weighted average mortgage servicing fees were 0.30% (March 31, 2019 - 0.29%). Under these servicing agreements, the banking subsidiaries do not generally earn significant prepayment penalty fees on the underlying loans serviced. The section below includes information on assumptions used in the valuation model of the MSRs, originated and purchased. Key economic assumptions used in measuring the servicing rights derived from loans securitized or sold by the Corporation during the quarters ended March 31, 2020 and 2019 were as follows: Quarters ended March 31, 2020 March 31, 2019 Prepayment speed 5.9 % 6.3 % Weighted average life (in years) 9.8 9.9 Discount rate (annual rate) 10.9 % 11.0 % Key economic assumptions used to estimate the fair value of MSRs derived from sales and securitizations of mortgage loans performed by the banking subsidiaries and servicing rights purchased from other financial institutions, and the sensitivity to immediate changes in those assumptions, were as follows as of the end of the periods reported: Originated MSRs Purchased MSRs March 31, December 31, March 31, December 31, (In thousands) 2020 2019 2020 2019 Fair value of servicing rights $ 56,725 $ 58,842 $ 90,586 $ 92,064 Weighted average life (in years) 6.6 6.7 6.3 6.3 Weighted average prepayment speed (annual rate) 6.0 % 5.7 % 6.5 % 6.2 % Impact on fair value of 10% adverse change $ ( 1,348) $ ( 1,303) $ ( 2,409) $ ( 2,306) Impact on fair value of 20% adverse change $ ( 2,652) $ ( 2,568) $ ( 4,720) $ ( 4,525) Weighted average discount rate (annual rate) 11.4 % 11.4 % 11.0 % 11.0 % Impact on fair value of 10% adverse change $ ( 2,268) $ ( 2,381) $ ( 3,508) $ ( 3,603) Impact on fair value of 20% adverse change $ ( 4,379) $ ( 4,596) $ ( 6,778) $ ( 6,959) The sensitivity analyses presented in the table above for servicing rights are hypothetical and should be used with caution. As the figures indicate, changes in fair value based on a 10 and 20 percent variation in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, in the sensitivity tables included herein, the effect of a variation in a particular assumption on the fair value of the retained interest is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another (for example, increases in market interest rates may result in lower prepayments and increased credit losses), which might magnify or counteract the sensitivities. At March 31, 2020, the Corporation serviced $ 1.1 billion (December 31, 2019 - $ 1.2 billion) in residential mortgage loans with credit recourse to the Corporation. Refer to Note 20 for information on changes in the Corporation’s liability of estimated losses related to loans serviced with credit recourse. Under the GNMA securitizations, the Corporation, as servicer, has the right to repurchase (but not the obligation), at its option and without GNMA’s prior authorization, any loan that is collateral for a GNMA guaranteed mortgage-backed security when certain delinquency criteria are met. At the time that individual loans meet GNMA’s specified delinquency criteria and are eligible for repurchase, the Corporation is deemed to have regained effective control over these loans if the Corporation was the pool issuer. At March 31, 2020, the Corporation had recorded $ 111 million in mortgage loans on its Consolidated Statements of Financial Condition related to this buy-back option program (December 31, 2019 - $ 103 million). As long as the Corporation continues to service the loans that continue to be collateral in a GNMA guaranteed mortgage-backed security, the MSR is recognized by the Corporation. During the quarter months ended March 31, 2020, the Corporation repurchased approximately $ 22 million (March 31, 2019 - $ 34 million) of mortgage loans under the GNMA buy-back option program. The determination to repurchase these loans was based on the economic benefits of the transaction, which results in a reduction of the servicing costs for these severely delinquent loans, mostly related to principal and interest advances. Furthermore, the risk associated with the loans is reduced due to their guaranteed nature. The Corporation places these loans under its loss mitigation programs and once brought back to current status, these may be either retained in portfolio or re-sold in the secondary market.

Other Real Estate Owned

Other Real Estate Owned	3 Months Ended
	Mar. 31, 2020
Other Real Estate [Abstract]
Other Real Estate Owned	Note 12 – Other real estate owned The following tables present the activity related to Other Real Estate Owned (“OREO”), for the quarters ended March 31, 2020 and 2019. For the quarter ended March 31, 2020 OREO OREO (In thousands) Commercial/Construction Mortgage Total Balance at beginning of period $ 16,959 $ 105,113 $ 122,072 Write-downs in value ( 509) ( 900) ( 1,409) Additions 2,120 15,407 17,527 Sales ( 1,033) ( 13,340) ( 14,373) Other adjustments - 105 105 Ending balance $ 17,537 $ 106,385 $ 123,922 For the quarter ended March 31, 2019 OREO OREO (In thousands) Commercial/Construction Mortgage Total Balance at beginning of period $ 21,794 $ 114,911 $ 136,705 Write-downs in value ( 571) ( 1,610) ( 2,181) Additions 1,170 7,764 8,934 Sales ( 1,514) ( 16,333) ( 17,847) Other adjustments - ( 133) ( 133) Ending balance $ 20,879 $ 104,599 $ 125,478

Other assets

Other assets	3 Months Ended
	Mar. 31, 2020
Other Assets Abstract
Other assets	Note 13 − Other assets The caption of other assets in the consolidated statements of financial condition consists of the following major categories: (In thousands) March 31, 2020 December 31, 2019 Net deferred tax assets (net of valuation allowance) $ 929,321 $ 886,353 Investments under the equity method 243,578 237,081 Prepaid taxes 24,605 47,226 Other prepaid expenses 88,099 82,425 Derivative assets 9,534 17,966 Trades receivable from brokers and counterparties 6,027 47,049 Principal, interest and escrow servicing advances 83,848 77,800 Guaranteed mortgage loan claims receivable 108,605 108,946 Operating ROU assets (Note 28) 146,665 149,849 Finance ROU assets (Note 28) 13,625 12,888 Others 134,530 152,032 Total other assets $ 1,788,437 $ 1,819,615 The Corporation enters in the ordinary course of business into hosting arrangements that are service contracts. These arrangements can include capitalizable implementation costs that are amortized during the term of the hosting arrangement. The Corporation recognizes capitalizable implementation costs related to hosting arrangements that are service contracts within the Other assets line in the accompanying Consolidated Statement of Financial Condition. As of March 31, 2020, the total capitalized implementation costs amounted to $ 13.7 million with an accumulated amortization of $ 3.2 million for a net value of $ 10.5 million. Total amortization expense for all capitalized implementation costs of hosting arrangements that are service contracts for the period ended March 31, 2020 was $ 0.5 million.

Goodwill and other intangible a

Goodwill and other intangible assets	3 Months Ended
	Mar. 31, 2020
Goodwill and Intangible Assets Disclosure
Goodwill And Other Intangible Assets	Note 14 – Goodwill and other intangible assets Goodwill There were no The following table presents the gross amount of goodwill and accumulated impairment losses by reportable segments: March 31, 2020 Balance at Balance at March 31, Accumulated March 31, 2020 impairment 2020 (In thousands) (gross amounts) losses (net amounts) Banco Popular de Puerto Rico $ 324,049 $ 3,801 $ 320,248 Popular U.S. 515,285 164,411 350,874 Total Popular, Inc. $ 839,334 $ 168,212 $ 671,122 December 31, 2019 Balance at Balance at December 31, Accumulated December 31, 2019 impairment 2019 (In thousands) (gross amounts) losses (net amounts) Banco Popular de Puerto Rico $ 324,049 $ 3,801 $ 320,248 Popular U.S. 515,285 164,411 350,874 Total Popular, Inc. $ 839,334 $ 168,212 $ 671,122 Interim Goodwill Impairment Test The Corporation’s goodwill and other identifiable intangible assets having an indefinite useful life are tested for impairment, at least annually and on a more frequent basis if events or circumstances indicate impairment could have taken place. Such events could include, among others, a significant adverse change in the business climate, an adverse action by a regulator, an unanticipated change in the competitive environment and a decision to change the operations or dispose of a reporting unit. Management monitors events or changes in circumstances between annual tests to determine if these events or changes in circumstances would more likely than not reduce the fair value of a reporting unit below its carrying amounts Due to the effects of the current and projected interest rate environment and the effects of the COVID-19 pandemic on the valuation of the Corporation and its subsidiaries, the Corporation deemed these factors as a triggering event which required management to perform an interim goodwill impairment test. As discussed in Note 3, “New accounting pronouncements”, effective on January 1, 2020, the Corporation adopted ASU 2017-04, which simplifies the accounting for goodwill impairment by removing Step 2 of the two-step goodwill impairment test under the previous guidance. Accordingly, if the carrying amount of any of the reporting units exceeds its fair value, the Corporation would be required to record an impairment charge for the difference up to the amount of the goodwill. In determining the fair value of a reporting unit, the Corporation generally uses a combination of methods, including market price multiples of comparable companies and transactions, as well as discounted cash flow analysis. Management evaluates the particular circumstances of each reporting unit in order to determine the most appropriate valuation methodology. The Corporation evaluates the results obtained under each valuation methodology to identify and understand the key value drivers in order to ascertain that the results obtained are reasonable and appropriate under the circumstances. Elements considered include current market and economic conditions, developments in specific lines of business, and any particular features in the individual reporting units. For purposes of the interim triggering event evaluation, management also considered the results of the fair value of the reporting units without considering the comparable transaction approach as there is limited information of comparable transactions during the COVID-19 pandemic. The computations require management to make estimates and assumptions. Critical assumptions that are used as part of these evaluations include:  a selection of comparable publicly traded companies, based on nature of business, location and size;  a selection of comparable acquisitions;  the discount rate applied to future earnings, based on an estimate of the cost of equity;  the potential future earnings of the reporting unit; and  the market growth and new business assumptions. For purposes of the market comparable companies’ approach, valuations were determined by calculating average price multiples of relevant value drivers from a group of companies that are comparable to the reporting unit being analyzed and applying those price multiples to the value drivers of the reporting unit. Comparable companies’ price multiples represent minority-based multiples and thus, a control premium adjustment is added to the comparable companies’ market multiples applied to the reporting unit’s value drivers. For purposes of the market comparable transactions’ approach, valuations were determined by calculating average price multiples of relevant value drivers from a group of transactions for which the target companies are comparable to the reporting unit being analyzed and applying those price multiples to the value drivers of the reporting unit. Comparable transactions’ price multiples represent controlling based multiples and thus, no control premium adjustment is made to the comparable transactions’ market multiples applied to the reporting unit’s value drivers. While the market price multiple is not an assumption, a presumption that it provides an indicator of the value of the reporting unit is inherent in the valuation. The determination of the market comparable companies and transactions also involves a degree of judgment. For purposes of the discounted cash flows (“DCF”) approach, the valuation is based on estimated future cash flows. The financial projections used in the DCF valuation analysis for each reporting unit are based on the most recent (as of the valuation date) financial projections presented to the Corporation’s Asset / Liability Management Committee (“ALCO”). The growth assumptions included in these projections are based on management’s expectations for each reporting unit’s financial prospects considering economic and industry conditions as well as particular plans of each entity (i.e. restructuring plans, de-leveraging, etc.). The cost of equity used to discount the cash flows was calculated using the Ibbotson Build-Up Method and ranged from 10.27% to 11.01% for the March 2020 analysis. The Ibbotson Build-Up Method builds up a cost of equity starting with the rate of return of a “risk-free” asset (20-year U.S. Treasury note) and adds to it additional risk elements such as equity risk premium, size premium and industry risk premium. The resulting discount rates were analyzed in terms of reasonability given the current market conditions. The results of BPPR interim goodwill impairment test as of March 31, 2020 indicated that the average estimated fair value using all valuation methodologies exceeded BPPR’s equity value by approximately $ 761 million or 25% compared to $ 1.2 billion or 37%, for the annual goodwill impairment test completed as of July 31, 2019 . The fair value conclusion for BPPR considers the comparable transactions approach. If the comparable transactions approach is not considered, as those transactions occurred prior to COVID-19, the average estimated fair value exceeded BPPR’s equity value by approximately $ 589 million or 19%. Accordingly, there was no impairment on goodwill recorded in BPPR at March 31, 2020. PB’s interim goodwill impairment test results as of such dates indicated that the average estimated fair value using all valuation methodologies exceeded PB’s equity value by approximately $ 85 million or 5% , compared to $ 338 million or 21%, for the annual goodwill impairment test completed as of July 31, 2019 . The fair value conclusion for PB considers the comparable transactions approach. If the comparable transactions approach is not considered, as those transactions occurred prior to COVID-19, the average estimated fair value exceeded PB’s equity value by approximately $ 26 million or 2%. Accordingly, there was no impairment on goodwill recorded in PB at March 31, 2020. The goodwill balance of BPPR and PB, as legal entities, represented approximately 91% of the Corporation’s total goodwill balance as of the March 31, 2020 valuation date. Furthermore, as part of the analyses, management performed a reconciliation of the aggregate fair values determined for the reporting units to the market capitalization of the Corporation concluding that the fair value results determined for the reporting units in the March 31, 2020 interim assessment were reasonable. The goodwill impairment evaluation process requires the Corporation to make estimates and assumptions with regard to the fair value of the reporting units. Actual values may differ significantly from these estimates. Such differences could result in future impairment of goodwill that would, in turn, negatively impact the Corporation’s results of operations and the reporting units where the goodwill is recorded. Declines in the Corporation’s market capitalization and adverse economic conditions sustained over a longer period of time negatively affecting forecasted cash flows could increase the risk of goodwill impairment in the future. The extent to which the COVID-19 pandemic further impacts our business, results of operations and financial condition, as well as the operations of our clients, customers, service providers and suppliers, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response thereto. A further decline in the Corporation’s stock price related to global and/or regional macroeconomic conditions, the continued weakness in the Puerto Rico economy and fiscal situation, reduced future earnings estimates, additional expenses and higher credit losses, and the continuance of the current interest rate environment could, individually or in the aggregate, have a material impact on the determination of the fair value of our reporting units, which could in turn result in an impairment of goodwill in the future. An impairment of goodwill would result in a non-cash expense, net of tax impact. A charge to earnings related to a goodwill impairment would not impact regulatory capital calculations . Other Intangible Assets At March 31, 2020 and December 31, 2019, the Corporation had $ 6.1 million of identifiable intangible assets with indefinite useful lives, mostly associated with the E-LOAN trademark. The following table reflects the components of other intangible assets subject to amortization: Gross Carrying Accumulated Net Carrying (In thousands) Amount Amortization Value March 31, 2020 Core deposits $ 37,224 $ 30,723 $ 6,501 Other customer relationships 42,909 29,592 13,317 Trademark 488 163 325 Total other intangible assets $ 80,621 $ 60,478 $ 20,143 December 31, 2019 Core deposits $ 37,224 $ 29,792 $ 7,432 Other customer relationships 42,909 28,075 14,834 Trademark 488 138 350 Total other intangible assets $ 80,621 $ 58,005 $ 22,616 During the quarter ended March 31, 2020, the Corporation recognized $ 2.5 million in amortization expense related to other intangible assets with definite useful lives (March 31, 2019 - $ 2.3 million). The following table presents the estimated amortization of the intangible assets with definite useful lives for each of the following periods: (In thousands) Remaining 2020 $ 3,897 Year 2021 3,559 Year 2022 2,683 Year 2023 2,642 Year 2024 2,355 Later years 5,007

Deposits

Deposits	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Deposits	Note 15 – Deposits Total interest bearing deposits as of the end of the periods presented consisted of: (In thousands) March 31, 2020 December 31, 2019 Savings accounts $ 10,801,188 $ 10,618,629 NOW, money market and other interest bearing demand deposits 16,071,715 16,305,007 Total savings, NOW, money market and other interest bearing demand deposits 26,872,903 26,923,636 Certificates of deposit: Under $100,000 3,088,350 3,133,840 $100,000 and over 5,439,474 4,540,957 Total certificates of deposit 8,527,824 7,674,797 Total interest bearing deposits $ 35,400,727 $ 34,598,433 A summary of certificates of deposit by maturity at March 31, 2020 follows: (In thousands) 2020 $ 4,906,644 2021 1,431,390 2022 770,852 2023 546,596 2024 592,903 2025 and thereafter 279,439 Total certificates of deposit $ 8,527,824 At March 31, 2020, the Corporation had brokered deposits amounting to $ 0.6 billion (December 31, 2019 - $ 0.5 billion). The aggregate amount of overdrafts in demand deposit accounts that were reclassified to loans was $ 5 million at March 31, 2020 (December 31, 2019 - $ 4 million).

Borrowings

Borrowings	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Borrowings	Note 16 – Borrowings Assets sold under agreements to repurchase amounted to $ 179 million at March 31, 2020 and $ 193 million December 31, 2019. The Corporation’s repurchase transactions are overcollateralized with the securities detailed in the table below. The Corporation’s repurchase agreements have a right of set-off with the respective counterparty under the supplemental terms of the master repurchase agreements. In an event of default each party has a right of set-off against the other party for amounts owed in the related agreement and any other amount or obligation owed in respect of any other agreement or transaction between them. Pursuant to the Corporation’s accounting policy, the repurchase agreements are not offset with other repurchase agreements held with the same counterparty. The following table presents information related to the Corporation’s repurchase transactions accounted for as secured borrowings that are collateralized with debt securities available-for-sale, other assets held-for-trading purposes or which have been obtained under agreements to resell. It is the Corporation’s policy to maintain effective control over assets sold under agreements to repurchase; accordingly, such securities continue to be carried on the Consolidated Statements of Financial Condition. Repurchase agreements accounted for as secured borrowings March 31, 2020 December 31, 2019 Repurchase Repurchase (In thousands) liability liability U.S. Treasury securities Within 30 days $ 19,425 $ 88,646 After 30 to 90 days 14,673 78,061 After 90 days 119,304 24,538 Total U.S. Treasury securities 153,402 191,245 Mortgage-backed securities Within 30 days 23,967 1,235 After 90 days 323 - Total mortgage-backed securities 24,290 1,235 Collateralized mortgage obligations Within 30 days 1,074 898 Total collateralized mortgage obligations 1,074 898 Total $ 178,766 $ 193,378 Repurchase agreements in this portfolio are generally short-term, often overnight. As such our risk is very limited. We manage the liquidity risks arising from secured funding by sourcing funding globally from a diverse group of counterparties, providing a range of securities collateral and pursuing longer durations, when appropriate. At March 31, 2020, other short-term borrowings consisted of $ 100 million in FHLB advances drawn during the first quarter of 2020. There were no The following table presents the composition of notes payable at March 31, 2020 and December 31, 2019. (In thousands) March 31, 2020 December 31, 2019 Advances with the FHLB with maturities ranging from 2020 through 2029 paying interest at monthly fixed rates ranging from 1.14% to 4.19% $ 377,598 $ 421,399 Unsecured senior debt securities maturing on 2023 paying interest semiannually at a fixed rate of 6.125%, net of debt issuance costs of $ 4,376 295,624 295,307 Junior subordinated deferrable interest debentures (related to trust preferred securities) with maturities ranging from 2033 to 2034 with fixed interest rates ranging from 6.125% to 6.7%, net of debt issuance costs of $ 389 384,909 384,902 Total notes payable $ 1,058,131 $ 1,101,608 Note: Refer to the Corporation's 2019 Form 10-K for rates information at December 31, 2019. A breakdown of borrowings by contractual maturities at March 31, 2020 is included in the table below. Assets sold under Short-term (In thousands) agreements to repurchase borrowings Notes payable Total 2020 $ 116,113 $ 100,000 $ 96,120 $ 312,233 2021 62,653 - 50,040 112,693 2022 - - 103,148 103,148 2023 - - 318,884 318,884 2024 - - 28,373 28,373 Later years - - 461,566 461,566 Total borrowings $ 178,766 $ 100,000 $ 1,058,131 $ 1,336,897 At March 31, 2020 and December 31, 2019, the Corporation had FHLB borrowing facilities whereby the Corporation could borrow up to $ 3.8 billion and $ 3.6 billion, respectively, of which $ 0.5 billion and $ 0.4 billion, respectively, were used. In addition, at March 31, 2020 and December 31, 2019, the Corporation had placed $ 0.9 Also, at March 31, 2020, the Corporation has a borrowing facility at the discount window of the Federal Reserve Bank of New York amounting to $ 1.5 billion (2019 - $ 1.1 billion), which remained unused at March 31, 2020 and December 31, 2019. The facility is a collateralized source of credit that is highly reliable even under difficult market conditions.

Other liabilities

Other liabilities	3 Months Ended
	Mar. 31, 2020
Other Liabilities Disclosure Abstract
Other liabilites	Note 17 − Other liabilities The caption of other liabilities in the consolidated statements of financial condition consists of the following major categories: (In thousands) March 31, 2020 December 31, 2019 Accrued expenses $ 233,692 $ 273,184 Accrued interest payable 34,539 44,026 Accounts payable 61,833 65,688 Dividends payable 35,505 29,027 Trades payable 5,279 4,084 Liability for GNMA loans sold with an option to repurchase 111,285 102,663 Reserves for loan indemnifications 34,862 38,074 Reserve for operational losses 38,373 35,665 Operating lease liabilities (Note 28) 161,961 165,139 Finance lease liabilities (Note 28) 20,529 19,810 Pension benefit obligation 48,704 52,616 Postretirement benefit obligation 170,507 168,681 Others 42,892 46,296 Total other liabilities $ 999,961 $ 1,044,953

Stockholders' equity

Stockholders' equity	3 Months Ended
	Mar. 31, 2020
Stockholders' Equity Note
Stockholders' Equity	Note 18 – Stockholders’ equity As of March 31, 2020, stockholder’s equity totaled $ 5.7 billion. During the quarter months ended March 31, 2020, the Corporation declared cash dividends of $ 0.40 (2019 - $ 0.30) per common share outstanding amounting to $ 35.5 million (2019 - $ 29.0 million). The quarterly dividend declared to shareholders of record as of the close of business on February 28, 2020 was paid on April 1, 2020. During the quarter ended March 31, 2019, the Corporation entered into a $ 250 million accelerated share repurchase transaction (“ASR”) and, in connection therewith, received an initial delivery of 3,500,000 shares of common stock (the “Initial Shares”), which was accounted for as a treasury stock transaction. As a result of the receipt of the Initial Shares, the Corporation recognized in shareholders’ equity approximately $ 200 million in treasury stock and $ 50 million as a reduction of capital surplus. The Corporation completed this transaction during the fourth quarter of 2019 and received 1,165,607 additional shares of common stock. The final number of shares delivered at settlement was based on the average daily volume weighted average price (“VWAP”) of its common stock, net of a discount, during the term of the ASR of $ 53.58. On January 30, 2020, the Corporation entered into a $ 500 million “ASR” transaction with respect to its common stock, which was accounted for as a treasury stock transaction. As a result of the receipt of the initial 7,055,919 shares, the Corporation recognized in shareholder’s equity approximately $ 400 million in treasury stock and $ 100 million as a reduction in capital surplus. The ASR provided that the final number of shares delivered at settlement would be based on the average daily volume weighted average price (“VWAP”) of the Corporation’s common stock, net of a discount, during the term of the ASR. As a result of the recent decrease in the trading price of the Corporation’s common stock during the COVID-19 pandemic, on March 19, 2020, the dealer counterparty to the ASR exercised its right to terminate the ASR as a result of the trading price of the Corporation’s common stock falling below a specified level. The agreement executed in connection with such termination (the “Termination Agreement”) provides for the acceleration of the final settlement of the ASR, which was originally expected to occur during the fourth quarter of 2020. Under the settlement resulting from the Termination Agreement, the Corporation will receive a further number of shares of common stock, equivalent to approximately $ 167 million. As of March 31, 2020, the Corporation had received 642,400 additional shares after the early termination of the ASR. In connection with such receipt, the Corporation recorded approximately $ 23 On February 24, 2020, the Corporation redeemed all outstanding shares of its 8.25% Non-Cumulative Monthly Income Preferred Stock, Series B (“Series B Preferred Stock”). The Series B Preferred Stock was redeemed at the redemption price of $ 25.00 per share, plus $ 0.1375 in accrued and unpaid dividends on each share, for a total payment per share in the amount of $ 25.1375 and a total aggregate payment of $ 28.2 million.

Other comprehensive income (los

Other comprehensive income (loss)	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Other Comprehensive Income (Loss)	Note 19 – Other comprehensive income (loss) The following table presents changes in accumulated other comprehensive income (loss) by component for the quarters ended March 31, 2020 and 2019. Changes in Accumulated Other Comprehensive Income (Loss) by Component [1] Quarters ended March 31, (In thousands) 2020 2019 Foreign currency translation Beginning Balance $ ( 56,783) $ ( 49,936) Other comprehensive loss ( 1,818) ( 1,238) Net change ( 1,818) ( 1,238) Ending balance $ ( 58,601) $ ( 51,174) Adjustment of pension and postretirement benefit plans Beginning Balance $ ( 202,816) $ ( 203,836) Amounts reclassified from accumulated other comprehensive loss for amortization of net losses 3,351 3,673 Net change 3,351 3,673 Ending balance $ ( 199,465) $ ( 200,163) Unrealized net holding gains (losses) on debt securities Beginning Balance $ 92,155 $ ( 173,811) Other comprehensive income 381,776 101,403 Net change 381,776 101,403 Ending balance $ 473,931 $ ( 72,408) Unrealized net losses on cash flow hedges Beginning Balance $ ( 2,494) $ ( 391) Reclassification to retained earnings due to cumulative effect adjustment of accounting change - ( 50) Other comprehensive loss before reclassifications ( 3,589) ( 437) Amounts reclassified from accumulated other comprehensive loss 841 644 Net change ( 2,748) 157 Ending balance $ ( 5,242) $ ( 234) Total $ 210,623 $ ( 323,979) [1] All amounts presented are net of tax. The following table presents the amounts reclassified out of each component of accumulated other comprehensive income (loss) during the quarters ended March 31, 2020 and 2019. Reclassifications Out of Accumulated Other Comprehensive Income (Loss) Affected Line Item in the Quarters ended March 31, (In thousands) Consolidated Statements of Operations 2020 2019 Adjustment of pension and postretirement benefit plans Amortization of net losses Personnel costs $ ( 5,362) $ ( 5,876) Total before tax ( 5,362) ( 5,876) Income tax benefit 2,011 2,203 Total net of tax $ ( 3,351) $ ( 3,673) Unrealized net losses on cash flow hedges Forward contracts Mortgage banking activities $ ( 1,296) $ ( 1,030) Interest rate swaps Other operating income $ ( 31) $ - Total before tax ( 1,327) ( 1,030) Income tax benefit (expense) 486 386 Total net of tax $ ( 841) $ ( 644) Total reclassification adjustments, net of tax $ ( 4,192) $ ( 4,317)

Guarantees

Guarantees	3 Months Ended
	Mar. 31, 2020
Guarantees
Guarantees	Note 20 – Guarantees At March 31, 2020 the Corporation recorded a liability of $ 0.2 million (December 31, 2019 - $ 0.3 million), which represents the unamortized balance of the obligations undertaken in issuing the guarantees under the standby letters of credit. Management does not anticipate any material losses related to these instruments. From time to time, the Corporation securitized mortgage loans into guaranteed mortgage-backed securities subject to limited, and in certain instances, lifetime credit recourse on the loans that serve as collateral for the mortgage-backed securities. The Corporation has not sold any mortgage loans subject to credit recourse since 2009. At March 31, 2020 the Corporation serviced $ 1.1 billion (December 31, 2019 - $ 1.2 billion) in residential mortgage loans subject to credit recourse provisions, principally loans associated with FNMA and FHLMC residential mortgage loan securitization programs. In the event of any customer default, pursuant to the credit recourse provided, the Corporation is required to repurchase the loan or reimburse the third party investor for the incurred loss. The maximum potential amount of future payments that the Corporation would be required to make under the recourse arrangements in the event of nonperformance by the borrowers is equivalent to the total outstanding balance of the residential mortgage loans serviced with recourse and interest, if applicable. During the quarter ended March 31, 2020, the Corporation repurchased approximately $ 8 million of unpaid principal balance in mortgage loans subject to the credit recourse provisions ( March 31, 2019 - $ 8 million). In the event of nonperformance by the borrower, the Corporation has rights to the underlying collateral securing the mortgage loan. The Corporation suffers ultimate losses on these loans when the proceeds from a foreclosure sale of the property underlying a defaulted mortgage loan are less than the outstanding principal balance of the loan plus any uncollected interest advanced and the costs of holding and disposing the related property. At March 31, 2020 the Corporation’s liability established to cover the estimated credit loss exposure related to loans sold or serviced with credit recourse amounted to $ 32 million (December 31, 2019 - $ 35 million). The following table shows the changes in the Corporation’s liability of estimated losses related to loans serviced with credit recourse provisions during the quarters ended March 31, 2020 and 2019. Quarters ended March 31, (In thousands) 2020 2019 Balance as of beginning of period $ 34,862 $ 56,230 Impact of adopting CECL ( 3,831) - Provision (reversal) for recourse liability 4,364 ( 311) Net charge-offs ( 3,676) ( 3,908) Balance as of end of period $ 31,719 $ 52,011 When the Corporation sells or securitizes mortgage loans, it generally makes customary representations and warranties regarding the characteristics of the loans sold. To the extent the loans do not meet specified characteristics, the Corporation may be required to repurchase such loans or indemnify for losses and bear any subsequent loss related to the loans. There were no From time to time, the Corporation sells loans and agrees to indemnify the purchaser for credit losses or any breach of certain representations and warranties made in connection with the sale. The following table presents the changes in the Corporation’s liability for estimated losses associated with indemnifications and representations and warranties related to loans sold by BPPR for the quarters ended March 31, 2020 and 2019. Quarters ended March 31, (In thousands) 2020 2019 Balance as of beginning of period $ 3,212 $ 10,837 Provision (reversal) for representation and warranties ( 69) 104 Net charge-offs - ( 75) Balance as of end of period $ 3,143 $ 10,866 Servicing agreements relating to the mortgage-backed securities programs of FNMA and GNMA, and to mortgage loans sold or serviced to certain other investors, including FHLMC, require the Corporation to advance funds to make scheduled payments of principal, interest, taxes and insurance, if such payments have not been received from the borrowers. At March 31, 2020, the Corporation serviced $ 14.3 billion in mortgage loans for third-parties, including the loans serviced with credit recourse (December 31, 2019 - $ 14.8 billion). The Corporation generally recovers funds advanced pursuant to these arrangements from the mortgage owner, from liquidation proceeds when the mortgage loan is foreclosed or, in the case of FHA/VA loans, under the applicable FHA and VA insurance and guarantees programs. However, in the meantime, the Corporation must absorb the cost of the funds it advances during the time the advance is outstanding. The Corporation must also bear the costs of attempting to collect on delinquent and defaulted mortgage loans. In addition, if a defaulted loan is not cured, the mortgage loan would be canceled as part of the foreclosure proceedings and the Corporation would not receive any future servicing incom e with respect to that loan. At March 31, 2020, the outstanding balance of funds advanced by the Corporation under such mortgage loan servicing agreements was approximately $ 84 million (December 31, 2019 - $ 78 million). To the extent the mortgage loans underlying the Corporation’s servicing portfolio experience increased delinquencies, the Corporation would be required to dedicate additional cash resources to comply with its obligation to advance funds as well as incur addition al administrative costs related to increases in collection efforts. Popular, Inc. Holding Company (“PIHC”) fully and unconditionally guarantees certain borrowing obligations issued by certain of its 100% owned consolidated subsidiaries amounting to $ 94 million at March 31, 2020 and December 31, 2019. In addition, at March 31, 2020 and December 31, 2019, PIHC fully and unconditionally guaranteed on a subordinated basis $ 374 million of capital securities (trust preferred securities) issued by wholly-owned issuing trust entities to the extent set forth in the applicable guarantee agreement. Refer to Note 20 to the Consolidated Financial Statements in the 2019 Form 10-K for further information on the trust preferred securities.

Commitments and contingencies

Commitments and contingencies	3 Months Ended
	Mar. 31, 2020
Commitments and Contingencies Disclosure
Commitments And Contingencies	Note 21 – Commitments and contingencies Off-balance sheet risk The Corporation is a party to financial instruments with off-balance sheet credit risk in the normal course of business to meet the financial needs of its customers. These financial instruments include loan commitments, letters of credit and standby letters of credit. These instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the consolidated statements of financial condition. The Corporation’s exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit, standby letters of credit and financial guarantees is represented by the contractual notional amounts of those instruments. The Corporation uses the same credit policies in making these commitments and conditional obligations as it does for those reflected on the consolidated statements of financial condition. Financial instruments with off-balance sheet credit risk, whose contract amounts represent potential credit risk as of the end of the periods presented were as follows: (In thousands) March 31, 2020 December 31, 2019 Commitments to extend credit: Credit card lines $ 4,958,736 $ 4,889,694 Commercial and construction lines of credit 2,938,929 3,205,306 Other consumer unused credit commitments 259,580 262,516 Commercial letters of credit 1,644 2,629 Standby letters of credit 71,739 75,186 Commitments to originate or fund mortgage loans 26,818 96,653 At March 31, 2020 and December 31, 2019, the Corporation maintained a reserve of approximately $ 4 million and $ 9 million, respectively, for potential losses associated with unfunded loan commitments related to commercial and consumer lines of credit. Other commitments At March 31, 2020, and December 31, 2019, the Corporation’s also maintained other non-credit commitments for approximately $ 2.1 million and $ 2.5 million, primarily for the acquisition of other investments. Business concentration Since the Corporation’s business activities are concentrated primarily in Puerto Rico, its results of operations and financial condition are dependent upon the general trends of the Puerto Rico economy and, in particular, the residential and commercial real estate markets. The concentration of the Corporation’s operations in Puerto Rico exposes it to greater risk than other banking companies with a wider geographic base. Its asset and revenue composition by geographical area is presented in Note 33 to the Consolidated Financial Statements. Puerto Rico remains in the midst of a profound fiscal and economic crisis. In response to such crisis, the U.S. Congress enacted the Puerto Rico Oversight Management and Economic Stability Act (“PROMESA”) in 2016, which, among other things, established a Fiscal Oversight and Management Board for Puerto Rico (the “Oversight Board”) and a framework for the restructuring of the debts of the Commonwealth, its instrumentalities and municipalities. The Commonwealth and several of its instrumentalities have commenced debt restructuring proceedings under PROMESA. As of the date of this report, while municipalities have been recently designated as covered entities under PROMESA, no municipality has commenced, or has been authorized by the Oversight Board to commence, any such debt restructuring proceeding under PROMESA. At March 31, 2020 and December 31, 2019, the Corporation’s direct exposure to the Puerto Rico government and its instrumentalities and municipalities totaled $ 428 million and $ 432 million, respectively, which amounts were fully outstanding on such dates. Of this amount, $ 391 million consists of loans and $ 37 million are securities ($ 391 million and $ 41 million at December 31, 2019). Substantially all of the amount outstanding at March 31, 2020 were obligations from various Puerto Rico municipalities. In most cases, these were “general obligations” of a municipality, to which the applicable municipality has pledged its good faith, credit and unlimited taxing power, or “special obligations” of a municipality, to which the applicable municipality has pledged other revenues. At March 31, 2020, 75% of the Corporation’s exposure to municipal loans and securities was concentrated in the municipalities of San Juan, Guaynabo, Carolina and Bayamón. On July 1, 2019 the Corporation received principal payments amounting to $ 22 million from various obligations from Puerto Rico municipalities. The following table details the loans and investments representing the Corporation’s direct exposure to the Puerto Rico government according to their maturities as of March 31, 2020: (In thousands) Investment Portfolio Loans Total Outstanding Total Exposure Central Government After 1 to 5 years $ 7 $ - $ 7 $ 7 After 5 to 10 years 19 - 19 19 After 10 years 30 - 30 30 Total Central Government 56 - 56 56 Municipalities Within 1 year 3,920 78,107 82,027 82,027 After 1 to 5 years 16,390 139,218 155,608 155,608 After 5 to 10 years 16,660 82,967 99,627 99,627 After 10 years 655 90,601 91,256 91,256 Total Municipalities 37,625 390,893 428,518 428,518 Total Direct Government Exposure $ 37,681 $ 390,893 $ 428,574 $ 428,574 In addition, at March 31, 2020, the Corporation had $ 339 million in loans insured or securities issued by Puerto Rico governmental entities but for which the principal source of repayment is non-governmental ($ 350 million at December 31, 2019 ). These included $ 273 million in residential mortgage loans insured by the Puerto Rico Housing Finance Authority (“HFA”), a governmental instrumentality that has been designated as a covered entity under PROMESA (December 31, 2019 - $ 276 million). These mortgage loans are secured by first mortgages on Puerto Rico residential properties and the HFA insurance covers losses in the event of a borrower default and upon the satisfaction of certain other conditions. The Corporation also had at March 31, 2020, $ 45 million in bonds issued by HFA which are secured by second mortgage loans on Puerto Rico residential properties, and for which HFA also provides insurance to cover losses in the event of a borrower default and upon the satisfaction of certain other conditions (December 31, 2019 - $ 46 million). In the event that the mortgage loans insured by HFA and held by the Corporation directly or those serving as collateral for the HFA bonds default and the collateral is insufficient to satisfy the outstanding balance of these loans, HFA’s ability to honor its insurance will depend, among other factors, on the financial condition of HFA at the time such obligations become due and payable. Although the Governor is currently authorized by local legislation to impose a temporary moratorium on the financial obligations of the HFA, the Governor has not exercised this power as of the date hereof. In addition, at March 31, 2020, the Corporation had $ 21 million of commercial real estate notes issued by government entities but that are payable from rent paid by non-governmental parties (December 31, 2019 - $ 21 million). On January 1, 2020, the Corporation received a payment amounting to $ 7 million upon the maturity of securities issued by HFA which had been economically defeased and refunded and for which securities consisting of U.S. agencies and Treasury obligations had been escrowed (December 31, 2019 - $ 7 million). BPPR’s commercial loan portfolio also includes loans to private borrowers who are service providers, lessors, suppliers or have other relationships with the government. These borrowers could be negatively affected by the fiscal measures to be implemented to address the Commonwealth’s fiscal crisis and the ongoing Title III proceedings under PROMESA described above. Similarly, BPPR’s mortgage and consumer loan portfolios include loans to government employees which could also be negatively affected by fiscal measures such as employee layoffs or furloughs. The Corporation has operations in the United States Virgin Islands (the “USVI”) and has approximately $ 69 million in direct exposure to USVI government entities. The USVI has been experiencing a number of fiscal and economic challenges that could adversely affect the ability of its public corporations and instrumentalities to service their outstanding debt obligations. Legal Proceedings The nature of Popular’s business ordinarily results in a certain number of claims, litigation, investigations, and legal and administrative cases and proceedings (“Legal Proceedings”). When the Corporation determines that it has meritorious defenses to the claims asserted, it vigorously defends itself. The Corporation will consider the settlement of cases (including cases where it has meritorious defenses) when, in management’s judgment, it is in the best interest of both the Corporation and its shareholders to do so. On at least a quarterly basis, Popular assesses its liabilities and contingencies relating to outstanding Legal Proceedings utilizing the latest information available. For matters where it is probable that the Corporation will incur a material loss and the amount can be reasonably estimated, the Corporation establishes an accrual for the loss. Once established, the accrual is adjusted on at least a quarterly basis as appropriate to reflect any relevant developments. For matters where a material loss is not probable, or the amount of the loss cannot be reasonably estimated, no accrual is established. In certain cases, exposure to loss exists in excess of the accrual to the extent such loss is reasonably possible, but not probable. Management believes and estimates that the range of reasonably possible losses (with respect to those matters where such limits may be determined, in excess of amounts accrued) for current Legal Proceedings ranged from $ 0 to approximately $ 27.2 million as of March 31, 2020. For certain other cases, management cannot reasonably estimate the possible loss at this time. Any estimate involves significant judgment, given the varying stages of the Legal Proceedings (including the fact that many of them are currently in preliminary stages), the existence of multiple defendants in several of the current Legal Proceedings whose share of liability has yet to be determined, the numerous unresolved issues in many of the Legal Proceedings, and the inherent uncertainty of the various potential outcomes of such Legal Proceedings. Accordingly, management’s estimate will change from time-to-time, and actual losses may be more or less than the current estimate. While the outcome of Legal Proceedings is inherently uncertain, based on information currently available, advice of counsel, and available insurance coverage, management believes that the amount it has already accrued is adequate and any incremental liability arising from the Legal Proceedings in matters in which a loss amount can be reasonably estimated will not have a material adverse effect on the Corporation’s consolidated financial position. However, in the event of unexpected future developments, it is possible that the ultimate resolution of these matters in a reporting period, if unfavorable, could have a material adverse effect on the Corporation’s consolidated financial position for that particular period. Set forth below is a description of the Corporation’s significant Legal Proceedings. BANCO POPULAR DE PUERTO RICO Hazard Insurance Commission-Related Litigation Popular, Inc., BPPR and Popular Insurance, LLC (the “Popular Defendants”) have been named defendants in a putative class action complaint captioned Pérez Díaz v. Popular, Inc., et al, filed before the Court of First Instance, Arecibo Part. The complaint seeks damages and preliminary and permanent injunctive relief on behalf of the purported class against the Popular Defendants, as well as Antilles Insurance Company and MAPFRE-PRAICO Insurance Company (the “Defendant Insurance Companies”). Plaintiffs allege that the Popular Defendants have been unjustly enriched by failing to reimburse them for commissions paid by the Defendant Insurance Companies to the insurance agent and/or mortgagee for policy years when no claims were filed against their hazard insurance policies. They demand the reimbursement to the purported “class” of an estimated $ 400 million plus legal interest, for the “good experience” commissions allegedly paid by the Defendant Insurance Companies during the relevant time period, as well as injunctive relief seeking to enjoin the Defendant Insurance Companies from paying commissions to the insurance agent/mortgagee and ordering them to pay those fees directly to the insured. A motion for dismissal on the merits filed by the Defendant Insurance Companies was denied with a right to replead following limited targeted discovery. Each of the Puerto Rico Court of Appeals and the Puerto Rico Supreme Court denied the Popular Defendants’ request to review the lower court’s denial of the motion to dismiss. In December 2017, plaintiffs amended the complaint, and, in January 2018, defendants filed an answer thereto. Separately, in October 2017, the Court entered an order whereby it broadly certified the class, after which the Popular Defendants filed a certiorari petition before the Puerto Rico Court of Appeals in relation to the class certification, which the Court declined to entertain. In November 2018 and in January 2019, plaintiffs filed voluntary dismissal petitions against MAPFRE-PRAICO Insurance Company and Antilles Insurance Company, respectively, leaving the Popular Defendants as the sole remaining defendants in the action. In April 2019, the Court amended the class definition to limit it to individual homeowners whose residential units were subject to a mortgage from BPPR who, in turn, obtained risk insurance policies with Antilles Insurance or MAPFRE Insurance through Popular Insurance from 2002 to 2015, and who did not make insurance claims against said policies during their effective term. The Court had set May 1, 2020 as the deadline to complete discovery, but this deadline has been continued due to the effects of COVID-19 pandemic. The Court also had scheduled a pre-trial hearing and tentative trial dates for the second half of 2020, but those dates may also be continued due to the same reason. BPPR has separately been named a defendant in a putative class action complaint captioned Ramirez Torres, et al. v. Banco Popular de Puerto Rico, et al, filed before the Puerto Rico Court of First Instance, San Juan Part. The complaint seeks damages and preliminary and permanent injunctive relief on behalf of the purported class against the same Popular Defendants, as well as other financial institutions with insurance brokerage subsidiaries in Puerto Rico. Plaintiffs contend that in November 2015 Antilles Insurance Company obtained approval from the Puerto Rico Insurance Commissioner to market an endorsement that allowed its customers to obtain reimbursement on their insurance deductible for good experience, but that defendants failed to offer this product or disclose its existence to their customers, favoring other products instead, in violation of their duties as insurance brokers. Plaintiffs seek a determination that defendants unlawfully failed to comply with their duty to disclose the existence of this new insurance product, as well as double or treble damages (the latter subject to a determination that defendants engaged in monopolistic practices in failing to offer this product). In July 2017, after co-defendants filed motions to dismiss the complaint and opposed the request for preliminary injunctive relief, the Court dismissed the complaint with prejudice. In August 2017, plaintiffs appealed this judgment, and in March 2018 the Court of Appeals reversed the Court of First Instance’s dismissal. The Puerto Rico Supreme Court denied review. In August 2019, the Popular Defendants and plaintiffs filed a Joint Motion where they informed the Court that plaintiffs were simultaneously filing voluntary dismissals with prejudice against all other parties. In September 2019, a status hearing was held where plaintiffs and the Popular Defendants informed the Court that the parties were in the process of stipulating a class for settlement purposes. The Court held a hearing on April 24, 2020 where it preliminarily approved the terms of the proposed class settlement. Notices to the proposed class for settlement purposes were published on April 28 and May 5, 2020. The Court set a hearing for June 28, 2020 to consider the final approval of the proposed class settlement. Mortgage-Related Litigation and Claims BPPR has been named a defendant in a putative class action captioned Lilliam González Camacho, et al. v. Banco Popular de Puerto Rico, et al., filed before the United States District Court for the District of Puerto Rico on behalf of mortgage-holders who have allegedly been subjected to illegal foreclosures and/or loan modifications through their mortgage servicers. Plaintiffs maintain that when they sought to reduce their loan payments, defendants failed to provide them with such reduced loan payments, instead subjecting them to lengthy loss mitigation processes while filing foreclosure claims against them in parallel (or dual tracking). Plaintiffs assert that such actions violate the Home Affordable Modification Program (“HAMP”), the Home Affordable Refinance Program (“HARP”) and other federally sponsored loan modification programs, as well as the Puerto Rico Mortgage Debtor Assistance Act and the Truth in Lending Act (“TILA”). For the alleged violations stated above, plaintiffs request that all defendants (over 20, including all local banks) be held jointly and severally liable in an amount no less than $ 400 million. BPPR filed a motion to dismiss in August 2017, as did most co-defendants, and, in March 2018, the District Court dismissed the complaint in its entirety. After being denied reconsideration by the District Court, on August 2018, plaintiffs filed a Notice of Appeal to the U.S. Court of Appeals for the First Circuit. The Court of Appeals has entered an order where it consolidated three pending appeals related to the same subset of facts. Plaintiffs filed their appellate brief in August 2019, but in September 2019, the Court of Appeals ordered plaintiffs to submit a new brief for the consolidated appeals that complied with the applicable appellate procedural rules. In October 2019, plaintiffs filed a revised brief and in November 2019, defendants filed their appellate brief, along with a motion to dismiss the appeal due to plaintiffs’ repeated failure to comply with the Circuit Court’s rules and orders. The appeal is now fully briefed and pending resolution. BPPR has also been named a defendant in another putative class action captioned Yiries Josef Saad Maura v. Banco Popular, et al., filed by the same counsel who filed the González Camacho action referenced above, on behalf of residential customers of the defendant banks who have allegedly been subject to illegal foreclosures and/or loan modifications through their mortgage servicers. As in González Camacho, plaintiffs contend that when they sought to reduce their loan payments, defendants failed to provide them with such reduced loan payments, instead subjecting them to lengthy loss mitigation processes while filing foreclosure claims against them in parallel, all in violation of TILA, the Real Estate Settlement Procedures Act (“RESPA”), the Equal Credit Opportunity Act (“ECOA”), the Fair Credit Reporting Act (“FCRA”), the Fair Debt Collection Practices Act (“FDCPA”) and other consumer- protection laws and regulations. Plaintiffs did not include a specific amount of damages in their complaint. After waiving service of process, BPPR filed a motion to dismiss the complaint on the same grounds as those asserted in the González Camacho action (as did most co-defendants, separately). BPPR further filed a motion to oppose class certification, which the Court granted in September 2018. In April 2019, the Court entered an Opinion and Order granting BPPR’s and several other defendants’ motions to dismiss with prejudice. Plaintiffs filed a Motion for Reconsideration in April 2019, which Popular timely opposed. In September 2019, the Court issued an Amended Opinion and Order dismissing plaintiffs’ claims against all defendants, denying the reconsideration requests and other pending motions, and issuing final judgment. In October 2019, plaintiffs filed a Motion for Reconsideration of the Court’s Amended Opinion and Order, which was denied in December 2019. On January 13, 2020, plaintiffs filed a Notice of Appeal to the U.S. Court of Appeals for the First Circuit. Appellants’ brief is due on June 8, 2020 and Appellee’s brief is due 30 days thereafter. BPPR has been named a defendant in a complaint for damages and breach of contract captioned Héctor Robles Rodriguez et al. v. Municipio de Ceiba, et al. Plaintiffs are residents of a development called Hacienda Las Lomas. Through the Doral Bank-FDIC assisted transaction, BPPR acquired a significant number of mortgage loans within this development and is currently the primary mortgage lender in the project. Plaintiffs claim damages against the developer, contractor, the relevant insurance companies, and most recently, their mortgage lenders, because of a landslide that occurred in October 2015, affecting various streets and houses within the development. Plaintiffs specifically allege that the mortgage lenders, including BPPR, should be deemed liable for their alleged failure to properly inspect the subject properties. Plaintiffs demand $ 30 million in damages plus attorney’s fees, costs and the annulment of their mortgages. BPPR extended plaintiffs four consecutive six-month payment forbearances, the last of which is still in effect. In November 2017, the FDIC notified BPPR that it had agreed to indemnify the Bank in connection with its Doral Bank-related exposure, pursuant to the terms of the relevant Purchase and Assumption Agreement with the FDIC. The FDIC filed a Notice of Removal to the United States District Court for the District of Puerto Rico on March 2018 and, in April 2018, the state court stayed the proceedings in response thereto. In October 2018, the Court granted the FDIC’s motion to stay the proceedings until plaintiffs have exhausted administrative remedies and, thereafter, the FDIC filed a motion to dismiss all claims for lack of subject matter jurisdiction due to plaintiffs’ failure to properly make any applicable administrative claims. Such motion was referred to a Magistrate Judge, which in May 2019 recommended that the motion be granted and all claims against the FDIC be dismissed. On September 30, 2019, the District Judge issued an order where she adopted the Report and Recommendation of the Magistrate Judge granting the FDIC’s Motion to Dismiss and remanding the remaining claims related to mortgage loans not acquired from Doral (approximately eight loans) to the Commonwealth of Puerto Rico’s Court of First Instance. On March 19, 2020, the District Judge issued an Opinion and Order and a Judgment dismissing the case, consistent with the September 2019 order. On April 15, 2020, several plaintiffs filed a notice of appeal to the U.S. Court of Appeals for the First Circuit. Although the parties have reached a settlement in principle, the completion of documentation related thereto has been delayed because of the COVID-19 pandemic. Insufficient Funds and Overdraft Fees Class Actions On February 7, 2020, BPPR was served with a putative class action complaint captioned Soto-Melendez vs. Banco Popular de Puerto Rico, filed before the United States District Court for the District of Puerto Rico. The complaint alleges breach of contract due to BPPR’s purported practice of (a) assessing more than one insufficient funds fee (“NSF Fees”) on the same “item” or transaction and (b) charging both NSF Fees and overdraft fees (“OD Fees”) on the same item or transaction, and is filed on behalf of all persons who during the applicable statute of limitations period were charged NSF Fees and/or OD Fees pursuant to this purported practices. On April 10, 2020, BPPR filed a Motion to Dismiss in the case, which was opposed by plaintiffs on April 24, 2020. BPPR expects to reply to the opposition on or before May 12, 2020. Popular recently received notice of a putative class action complaint captioned Golden vs. Popular, Inc. filed on March 25, 2020 before the U.S. District Court for the Southern District of New York, seeking damages, restitution and injunctive relief. Plaintiff alleges breach of contract, violation of the covenant of good faith and fair dealing, unjust enrichment and violation of New York consumer protection law due to Popular’s purported practice of charging OD Fees on transactions that, under plaintiffs’ theory, do not overdraw the account. Plaintiff describes Popular’s purported practice of charging OD Fees as “Authorize Positive, Purportedly Settle Negative Transactions” (“APPSN”) and states that Popular assesses OD Fees over authorized transactions for which sufficient funds are held for settlement. Popular has not been served in connection with this case. Other Significant Proceedings In June 2017, a syndicate comprised of BPPR and other local banks (the “Lenders”) filed an involuntary Chapter 11 bankruptcy proceeding against Betteroads Asphalt and Betterecycling Corporation (the “Involuntary Debtors”). This filing followed attempts by the Lenders to restructure and resolve the Involuntary Debtors’ obligations and outstanding defaults under a certain credit agreement, first through good faith negotiations and subsequently, through the filing of a collection action against the Involuntary Debtors in local court. The Involuntary Debtors subsequently counterclaimed, asserting damages in excess of $ 900 million. The Lenders ultimately joined in the commencement of these involuntary bankruptcy proceedings against the Debtors in order to preserve and recover the Involuntary Debtors’ assets, having confirmed that the Involuntary Debtors were transferring assets out of their estate for little or no consideration. The Involuntary Debtors filed a motion to dismiss the proceedings and for damages against the syndicate, arguing both that this petition was filed in bad faith and that there was a bona fide dispute as to the petitioners’ claims, as set forth in the counterclaim filed by the Involuntary Debtors in local court. After the Court held hearings in June and July 2019 to consider whether the involuntary petitions were filed in bad faith, that is, for an improper purpose that constitutes an abuse of the bankruptcy process in October 2019, the Court entered an Opinion and Order determining that the involuntary petitions were not filed in bad faith and issued an order for relief under Chapter 11 of the U.S. Bankruptcy Code granting the involuntary petitions. In October 2019, the debtors filed a Notice of Appeal to the U.S. District Court. Debtors’ filed their appellate briefs in April 2020, and Lenders’ appellate briefs are due on or before May 11, 2020. On February 11, 2020, the Debtors initiated an adversary proceeding seeking in excess of $ 80 million in damages, alleging that in 2016 the Lenders illegally foreclosed on their accounts receivable and as a result illegally interfered with contracts entered with third parties, forcing the Debtors into bankruptcy. Debtors further seek a judgment declaring that Lenders do not possess security interests over certain personal property of the Debtors because either such security interests were not adequately perfected according to Puerto Rico law, or the security interests were lost upon the lapsing date of the financing statements that the Lenders had originally perfected in connection with such interests. On February 25, 2020, Debtors amended their adversary complaint to include references to the Lenders’ Syndicate and Banco Popular’s proof of claims, formally object to such proof of claims, as well as to demand that the District Court, not the Bankruptcy Court, entertains the complaint, requesting trial by jury on all counts. Lenders expect to file a Motion to Dismiss on or before May 13, 2020. POPULAR BANK Employment-Related Litigation In July 2019, Popular Bank (“PB”) was served in a putative class complaint in which it was named as a defendant along with five ( 5) current PB employees (collectively, the “AB Defendants”), captioned Aileen Betances, et al. v. Popular Bank, et al., filed before the Supreme Court of the State of New York (the “AB Action”). The complaint, filed by five ( 5) current and former PB employees, seeks to recover damages for the AB Defendants' alleged violation of local and state sexual harassment, discrimination and retaliation laws. Additionally, in July 2019, PB was served in a putative class complaint in which it was named as a defendant along with six ( 6) current PB employees (collectively, the “DR Defendants”), captioned Damian Reyes, et al. v. Popular Bank, et al., filed before the Supreme Court of the State of New York (the “DR Action”). The DR Action, filed by three ( 3) current and former PB employees, seeks to recover damages for the DR Defendants’ alleged violation of local and state discrimination and retaliation laws. Plaintiffs in both complaints are represented by the same legal counsel, and five of the six named individual defendants in the DR Action are the same named individual defendants in the AB Action. Both complaints are related, among other things, to allegations of purported sexual harassment and/or misconduct by a former PB employee as well as PB’s actions in connection thereto and seek no less than $ 100 million in damages each. On October 21, 2019, PB and the other defendants filed several Motions to Dismiss. Plaintiffs opposed the motions in December 2019 and PB and the other defendants replied on January 22, 2020. Although the Court set a hearing on the Motions to Dismiss in both cases for March 16, 2020, that hearing was cancelled due to the COVID-19 pandemic and has not been rescheduled. The Motions to Dismiss are still pending resolution. POPULAR SECURITIES Puerto Rico Bonds and Closed-End Investment Funds The volatility in prices and declines in value that Puerto Rico municipal bonds and closed-end investment companies that invest primarily in Puerto Rico municipal bonds have experienced since August 2013 have led to regulatory inquiries, customer complaints and arbitrations for most broker-dealers in Puerto Rico, including Popular Securities. Popular Securities has received customer complaints and, as of March 31, 2020, is named as a respondent (among other broker-dealers) in 165 pending arbitration proceedings with aggregate claimed amounts of approximately $ 223 million, including one arbitration with claimed damages of approximately $ 30 million. While Popular Securities believes it has meritorious defenses to the claims asserted in these proceedings, it has often determined that it is in its best interest to settle certain claims rather than expend the money and resources required to see such cases to completion. The Puerto Rico Government’s defaults and non-payment of its various debt obligations, as well as the Commonwealth’s and the Financial Oversight Management Board’s (the “Oversight Board”) decision to pursue restructurings under Title III and Title VI of PROMESA, have increased and may continue to increase the number of customer complaints (and claimed damages) filed against Popular Securities concerning Puerto Rico bonds and closed-end investment companies that invest primarily in Puerto Rico bonds. An adverse result in the arbitration proceedings described above, or a significant increase in customer complaints, could have a material adverse effect on Popular. PROMESA Title III Proceedings In 2017, the Oversight Board engaged the law firm of Kobre & Kim to carry out an independent investigation on behalf of the Oversight Board regarding, among other things, the causes of the Puerto Rico financial crisis. Popular, Inc., BPPR and Popular Securities (collectively, the “Popular Companies”) were served by, and cooperated with, the Oversight Board in connection with requests for the preservation and voluntary production of certain documents and witnesses with respect to Kobre & Kim’s independent investigation. On August 20, 2018, Kobre & Kim issued its Final Report, which contained various references to the Popular Companies, including an allegation that Popular Securities participated as an underwriter in the Commonwealth’s 2014 issuance of governme

Non-consolidated variable inter

Non-consolidated variable interest entities	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Non-consolidated Variable Interest Entities	Note 22 – Non-consolidated variable interest entities The Corporation is involved with three statutory trusts which it created to issue trust preferred securities to the public. These trusts are deemed to be variable interest entities (“VIEs”) since the equity investors at risk have no substantial decision-making rights. The Corporation does not hold any variable interest in the trusts, and therefore, cannot be the trusts’ primary beneficiary. Furthermore, the Corporation concluded that it did not hold a controlling financial interest in these trusts since the decisions of the trusts are predetermined through the trust documents and the guarantee of the trust preferred securities is irrelevant since in substance the sponsor is guaranteeing its own debt. Also, the Corporation is involved with various special purpose entities mainly in guaranteed mortgage securitization transactions, including GNMA and FNMA. These special purpose entities are deemed to be VIEs since they lack equity investments at risk. The Corporation’s continuing involvement in these guaranteed loan securitizations includes owning certain beneficial interests in the form of securities as well as the servicing rights retained. The Corporation is not required to provide additional financial support to any of the variable interest entities to which it has transferred the financial assets. The mortgage-backed securities, to the extent retained, are classified in the Corporation’s Consolidated Statements of Financial Condition as available-for-sale or trading securities. The Corporation concluded that, essentially, these entities (FNMA and GNMA) control the design of their respective VIEs, dictate the quality and nature of the collateral, require the underlying insurance, set the servicing standards via the servicing guides and can change them at will, and can remove a primary servicer with cause, and without cause in the case of FNMA. Moreover, through their guarantee obligations, agencies (FNMA and GNMA) have the obligation to absorb losses that could be potentially significant to the VIE. The Corporation holds variable interests in these VIEs in the form of agency mortgage-backed securities and collateralized mortgage obligations, including those securities originated by the Corporation and those acquired from third parties. Additionally, the Corporation holds agency mortgage-backed securities and agency collateralized mortgage obligations issued by third party VIEs in which it has no other form of continuing involvement. Refer to Note 24 to the Consolidated Financial Statements for additional information on the debt securities outstanding at March 31, 2020 and December 31, 2019, which are classified as available-for-sale and trading securities in the Corporation’s Consolidated Statements of Financial Condition. In addition, the Corporation holds variable interests in the form of servicing fees, since it retains the right to service the transferred loans in those government-sponsored special purpose entities (“SPEs”) and may also purchase the right to service loans in other government-sponsored SPEs that were transferred to those SPEs by a third-party. The following table presents the carrying amount and classification of the assets related to the Corporation’s variable interests in non-consolidated VIEs and the maximum exposure to loss as a result of the Corporation’s involvement as servicer of GNMA and FNMA loans at March 31, 2020 and December 31, 2019. (In thousands) March 31, 2020 December 31, 2019 Assets Servicing assets: Mortgage servicing rights $ 113,793 $ 115,718 Total servicing assets $ 113,793 $ 115,718 Other assets: Servicing advances $ 30,172 $ 29,212 Total other assets $ 30,172 $ 29,212 Total assets $ 143,965 $ 144,930 Maximum exposure to loss $ 143,965 $ 144,930 The size of the non-consolidated VIEs, in which the Corporation has a variable interest in the form of servicing fees, measured as the total unpaid principal balance of the loans, amounted to $ 9.8 billion at March 31, 2020 (December 31, 2019 - $ 9.9 billion). The Corporation determined that the maximum exposure to loss includes the fair value of the MSRs and the assumption that the servicing advances at March 31, 2020 and December 31, 2019, will not be recovered. The agency debt securities are not included as part of the maximum exposure to loss since they are guaranteed by the related agencies. In September of 2011, BPPR sold construction and commercial real estate loans to a newly created joint venture, PRLP 2011 Holdings, LLC. In March of 2013, BPPR completed a sale of commercial and construction loans, and commercial and single family real estate owned to a newly created joint venture, PR Asset Portfolio 2013-1 International, LLC. These joint ventures were created for the limited purpose of acquiring the loans from BPPR; servicing the loans through a third-party servicer; ultimately working out, resolving and/or foreclosing the loans; and indirectly owning, operating, constructing, developing, leasing and selling any real properties acquired by the joint ventures through deed in lieu of foreclosure, foreclosure, or by resolution of any loan. BPPR provided financing to these entities for the acquisition of the assets. In addition, BPPR provided these joint ventures with a non-revolving advance facility to cover unfunded commitments and costs-to-complete related to certain construction projects, and a revolving working capital line to fund certain operating expenses of the joint venture. As part of these transactions, BPPR received $ 48 million and $ 92 million, for PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC, respectively, in cash and a 24.9% equity interest in each joint venture. The Corporation is not required to provide any other financial support to these joint ventures. BPPR accounted for both transactions as a true sale pursuant to ASC Subtopic 860-10. The Corporation determined that PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC are VIEs but it is not the primary beneficiary. All decisions are made by Caribbean Property Group (“CPG”) (or an affiliate thereof) (the “Manager”), except for certain limited material decisions which would require the unanimous consent of all members. The Manager is authorized to execute and deliver on behalf of the joint ventures any and all documents, contracts, certificates, agreements and instruments, and to take any action deemed necessary in the benefit of the joint ventures. All financing facilities extended by BPPR to these joint ventures have been repaid in full. The Corporation maintains a variable interests in these VIEs in the form of the 24.9% equity interest. The equity interest is accounted for under the equity method of accounting pursuant to ASC Subtopic 323-10. The following tables present the carrying amount and classification of the assets and liabilities related to the Corporation’s variable interests in the non-consolidated VIEs, PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC, and their maximum exposure to loss at March 31, 2020 and December 31, 2019 . PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC (In thousands) March 31, 2020 December 31, 2019 March 31, 2020 December 31, 2019 Assets Other assets: Equity investment $ 5,276 $ 6,306 $ 3,657 $ 3,333 Total assets $ 5,276 $ 6,306 $ 3,657 $ 3,333 Liabilities Deposits $ ( 20) $ ( 3) $ ( 5,793) $ ( 5,081) Total liabilities $ ( 20) $ ( 3) $ ( 5,793) $ ( 5,081) Total net assets $ 5,256 $ 6,303 $ ( 2,136) $ ( 1,748) Maximum exposure to loss $ 5,256 $ 6,303 $ - $ - ASU 2009-17 requires that an ongoing primary beneficiary assessment should be made to determine whether the Corporation is the primary beneficiary of any of the VIEs it is involved with. The conclusion on the assessment of these non-consolidated VIEs has not changed since their initial evaluation. The Corporation concluded that it is still not the primary beneficiary of these VIEs, and therefore, these VIEs are not required to be consolidated in the Corporation’s financial statements at March 31, 2020.

Related party transactions

Related party transactions	3 Months Ended
	Mar. 31, 2020
Related Party Transactions
Related Party Transactions	Note 23 – Related party transactions The Corporation considers its equity method investees as related parties. The following provides information on transactions with equity method investees considered related parties. EVERTEC The Corporation has an investment in EVERTEC, Inc. (“EVERTEC”), which provides various processing and information technology services to the Corporation and its subsidiaries and gives BPPR access to the ATH network owned and operated by EVERTEC. As of March 31, 2020, the Corporation held 11,654,803 shares of EVERTEC, representing an ownership stake of 16.22 % . The Corporation continues to have significant influence over EVERTEC. Accordingly, the investment in EVERTEC is accounted for under the equity method and is evaluated for impairment if events or circumstances indicate that a decrease in value of the investment has occurred that is other than temporary. The Corporation received $ 0.6 million in dividend distributions during the quarter ended March 31, 2020, from its investments in EVERTEC’s holding company (March 31, 2019 - $ 0.6 million). The Corporation’s equity in EVERTEC is presented in the table which follows and is included as part of “other assets” in the Consolidated Statements of Financial Condition. (In thousands) March 31, 2020 December 31, 2019 Equity investment in EVERTEC $ 74,323 $ 73,534 The Corporation had the following financial condition balances outstanding with EVERTEC at March 31, 2020 and December 31, 2019. Items that represent liabilities to the Corporation are presented with parenthesis. (In thousands) March 31, 2020 December 31, 2019 Accounts receivable (Other assets) $ 3,474 $ 7,779 Deposits ( 56,584) ( 63,850) Accounts payable (Other liabilities) ( 433) ( 1,290) Net total $ ( 53,543) $ ( 57,361) The Corporation’s proportionate share of income from EVERTEC is included in other operating income in the consolidated statements of operations. The following table presents the Corporation’s proportionate share of EVERTEC’s income and changes in stockholders’ equity for the quarters ended March 31, 2020 and 2019. Quarters ended March 31, (In thousands) 2020 2019 Share of income from investment in EVERTEC $ 3,602 $ 4,297 Share of other changes in EVERTEC's stockholders' equity 785 895 Share of EVERTEC's changes in equity recognized in income $ 4,387 $ 5,192 The following table presents the impact of transactions and service payments between the Corporation and EVERTEC (as an affiliate) and their impact on the results of operations for the quarters ended March 31, 2020 and 2019. Items that represent expenses to the Corporation are presented with parenthesis. Quarters ended March 31, (In thousands) 2020 2019 Category Interest expense on deposits $ ( 67) $ ( 17) Interest expense ATH and credit cards interchange income from services to EVERTEC 5,489 8,219 Other service fees Rental income charged to EVERTEC 1,767 1,796 Net occupancy Processing fees on services provided by EVERTEC ( 55,596) ( 53,862) Professional fees Other services provided to EVERTEC 261 276 Other operating expenses Total $ ( 48,146) $ ( 43,588) PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC As indicated in Note 22 to the Consolidated Financial Statements, the Corporation holds a 24.9 % equity interest in PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC. The Corporation’s equity in PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC is presented in the table which follows and is included as part of “other assets” in the Consolidated Statements of Financial Condition. PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC (In thousands) March 31, 2020 December 31, 2019 March 31, 2020 December 31, 2019 Equity investment $ 5,276 $ 6,306 $ 3,657 $ 3,333 The Corporation held deposits from these entities, as follows: PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC (In thousands) March 31, 2020 December 31, 2019 March 31, 2020 December 31, 2019 Deposits (non-interest bearing) $ ( 20) $ ( 3) $ ( 5,793) $ ( 5,081) The Corporation’s proportionate share of income or loss from these entities is presented in the following table and is included in other operating income in the Consolidated Statements of Operations. PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC Quarters ended March 31, (In thousands) 2020 2019 2020 2019 Share of (loss) income from the equity investment $ ( 1,030) $ ( 120) $ 324 $ 296 During the quarter ended March 31, 2020, there were no capital distributions received by the Corporation from its investment in PR Asset Portfolio 2013-1 International, LLC (March 31, 2019 - $ 1.3 million) . No capital distributions was received from its investment in PRLP Holdings, LLC during the quarters ended March 31, 2020 and 2019 . Centro Financiero BHD León At March 31, 2020, the Corporation had a 15.84% equity interest in Centro Financiero BHD León, S.A. (“BHD León”), one of the largest banking and financial services groups in the Dominican Republic. During the quarter ended March 31, 2020, the Corporation recorded $ 6.8 million in earnings from its investment in BHD León (March 31, 2019 - $ 5.5 million), which had a carrying amount of $ 157.9 million at March 31, 2020 (December 31, 2019 - $ 151.6 million). There were no dividend distributions received by the Corporation from its investment in BHD León, during the quarter ended March 31, 2020 and 2019. Investment Companies The Corporation provides advisory services to several investment companies registered under the Puerto Rico Investment Companies Act in exchange for a fee. The Corporation also provides administrative, custody and transfer agency services to these investment companies. These fees are calculated at an annual rate of the average net assets of the investment company, as defined in each agreement. Due to its advisory role, the Corporation considers these investment companies as related parties. For the quarter ended March 31, 2020 administrative fees charged to these investment companies amounted to $ 1.6 million (March 31, 2019 - $ 1.5 million) and waived fees amounted to $ 0.5 million (March 31, 2019 - $ 0.5 million), for a net fee of $ 1.1 million (March 31, 2019 - $ 1.0 million). The Corporation, through its subsidiary BPPR, has also entered into certain uncommitted credit facilities with those investment companies. As of March 31, 2020, the available lines of credit facilities amounted to $ 275 million (December 31, 2019 - $ 330 million). The aggregate sum of all outstanding balances under all credit facilities that may be made available by BPPR, from time to time, to those investment companies for which BPPR acts as investment advisor or co-investment advisor, shall never exceed the lesser of $200 million or 10% of BPPR’s capital. At March 31, 2020 there was no outstanding balance for these credit facilities. Other related party transactions On August 2018, BPPR acquired certain assets and assumed certain liabilities of Reliable Financial Services and Reliable Finance Holding Company, Puerto Rico-based subsidiaries of Wells Fargo & Company engaged in the auto finance business in Puerto Rico. As part of the acquisition transaction, the Corporation entered into an agreement with Reliable Financial Services to sublease the space necessary to continue the acquired operations. Reliable Financial Services’ underlying lease agreement was with an entity in which the Corporation’s Chairman of the Board and his family members hold an ownership interest. This lease expired on April 30, 2019 pursuant to its terms. During the quarter ended March 31, 2019, the Corporation paid to Reliable Financial Services approximately $ 0.4 million under the sublease.

Fair value measurement

Fair value measurement	3 Months Ended
	Mar. 31, 2020
Fair Value Disclosures
Fair Value Measurement	Note 24 – Fair value measurement ASC Subtopic 820-10 “Fair Value Measurements and Disclosures” establishes a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value into three levels in order to increase consistency and comparability in fair value measurements and disclosures. The hierarchy is broken down into three levels based on the reliability of inputs as follows:  Level 1 - Unadjusted quoted prices in active markets for identical assets or liabilities that the Corporation has the ability to access at the measurement date. Valuation on these instruments does not necessitate a significant degree of judgment since valuations are based on quoted prices that are readily available in an active market.  Level 2 - Quoted prices other than those included in Level 1 that are observable either directly or indirectly. Level 2 inputs include quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, or other inputs that are observable or that can be corroborated by observable market data for substantially the full term of the financial instrument.  Level 3 - Inputs are unobservable and significant to the fair value measurement. Unobservable inputs reflect the Corporation’s own assumptions about assumptions that market participants would use in pricing the asset or liability. The Corporation maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that the observable inputs be used when available. Fair value is based upon quoted market prices when available. If listed prices or quotes are not available, the Corporation employs internally-developed models that primarily use market-based inputs including yield curves, interest rates, volatilities, and credit curves, among others. Valuation adjustments are limited to those necessary to ensure that the financial instrument’s fair value is adequately representative of the price that would be received or paid in the marketplace. These adjustments include amounts that reflect counterparty credit quality, the Corporation’s credit standing, constraints on liquidity and unobservable parameters that are applied consistently. There have been no changes in the Corporation’s methodologies used to estimate the fair value of assets and liabilities from those disclosed in the 2019 Form 10-K. The estimated fair value may be subjective in nature and may involve uncertainties and matters of significant judgment for certain financial instruments. Changes in the underlying assumptions used in calculating fair value could significantly affect the results. Fair Value on a Recurring and Nonrecurring Basis The following fair value hierarchy tables present information about the Corporation’s assets and liabilities measured at fair value on a recurring basis at March 31, 2020 and December 31, 2019 : At March 31, 2020 (In thousands) Level 1 Level 2 Level 3 Total RECURRING FAIR VALUE MEASUREMENTS Assets Debt securities available-for-sale: U.S. Treasury securities $ 2,099,856 $ 8,317,657 $ - $ 10,417,513 Obligations of U.S. Government sponsored entities - 86,336 - 86,336 Collateralized mortgage obligations - federal agencies - 560,836 - 560,836 Mortgage-backed securities - 4,747,123 1,177 4,748,300 Other - 316 - 316 Total debt securities available-for-sale $ 2,099,856 $ 13,712,268 $ 1,177 $ 15,813,301 Trading account debt securities, excluding derivatives: U.S. Treasury securities $ 1 $ - $ - $ 1 Obligations of Puerto Rico, States and political subdivisions - 109 - 109 Collateralized mortgage obligations - 76 467 543 Mortgage-backed securities - 38,468 - 38,468 Other - 2,996 428 3,424 Total trading account debt securities, excluding derivatives $ 1 $ 41,649 $ 895 $ 42,545 Equity securities $ - $ 21,601 $ - $ 21,601 Mortgage servicing rights - - 147,311 147,311 Derivatives - 9,534 - 9,534 Total assets measured at fair value on a recurring basis $ 2,099,857 $ 13,785,052 $ 149,383 $ 16,034,292 Liabilities Derivatives $ - $ ( 12,037) $ - $ ( 12,037) Total liabilities measured at fair value on a recurring basis $ - $ ( 12,037) $ - $ ( 12,037) At December 31, 2019 (In thousands) Level 1 Level 2 Level 3 Total RECURRING FAIR VALUE MEASUREMENTS Assets Debt securities available-for-sale: U.S. Treasury securities $ 3,841,715 $ 8,214,540 $ - $ 12,056,255 Obligations of U.S. Government sponsored entities - 122,404 - 122,404 Obligations of Puerto Rico, States and political subdivisions - 6,975 - 6,975 Collateralized mortgage obligations - federal agencies - 586,175 - 586,175 Mortgage-backed securities - 4,875,132 1,182 4,876,314 Other - 350 - 350 Total debt securities available-for-sale $ 3,841,715 $ 13,805,576 $ 1,182 $ 17,648,473 Trading account debt securities, excluding derivatives: U.S. Treasury securities $ 7,081 $ 2 $ - $ 7,083 Obligations of Puerto Rico, States and political subdivisions - 633 - 633 Collateralized mortgage obligations - 76 530 606 Mortgage-backed securities - 28,556 - 28,556 Other - 3,003 440 3,443 Total trading account debt securities, excluding derivatives $ 7,081 $ 32,270 $ 970 $ 40,321 Equity securities $ - $ 21,327 $ - $ 21,327 Mortgage servicing rights - - 150,906 150,906 Derivatives - 17,966 - 17,966 Total assets measured at fair value on a recurring basis $ 3,848,796 $ 13,877,139 $ 153,058 $ 17,878,993 Liabilities Derivatives $ - $ ( 16,619) $ - $ ( 16,619) Total liabilities measured at fair value on a recurring basis $ - $ ( 16,619) $ - $ ( 16,619) The fair value information included in the following tables is not as of period end, but as of the date that the fair value measurement was recorded during the quarters ended March 31, 2020 and 2019 and excludes nonrecurring fair value measurements of assets no longer outstanding as of the reporting date. Quarter ended March 31, 2020 (In thousands) Level 1 Level 2 Level 3 Total NONRECURRING FAIR VALUE MEASUREMENTS Assets Write-downs Loans [1] $ - $ - $ 3,151 $ 3,151 $ ( 497) Other real estate owned [2] - - 10,742 10,742 ( 1,368) Other foreclosed assets [2] - - 1,021 1,021 ( 152) Total assets measured at fair value on a nonrecurring basis $ - $ - $ 14,914 $ 14,914 $ ( 2,017) [1] Relates mostly to certain impaired collateral dependent loans. The impairment was measured based on the fair value of the collateral, which is derived from appraisals that take into consideration prices in observed transactions involving similar assets in similar locations. Costs to sell are excluded from the reported fair value amount. [2] Represents the fair value of foreclosed real estate and other collateral owned that were written down to their fair value. Costs to sell are excluded from the reported fair value amount. Quarter ended March 31, 2019 (In thousands) Level 1 Level 2 Level 3 Total NONRECURRING FAIR VALUE MEASUREMENTS Assets Write-downs Loans [1] $ - $ - $ 13,147 $ 13,147 $ ( 3,316) Other real estate owned [2] - - 8,035 8,035 ( 1,889) Other foreclosed assets [2] - - 1,283 1,283 ( 118) Total assets measured at fair value on a nonrecurring basis $ - $ - $ 22,465 $ 22,465 $ ( 5,323) [1] Relates mostly to certain impaired collateral dependent loans. The impairment was measured based on the fair value of the collateral, which is derived from appraisals that take into consideration prices in observed transactions involving similar assets in similar locations. Costs to sell are excluded from the reported fair value amount. [2] Represents the fair value of foreclosed real estate and other collateral owned that were written down to their fair value. Costs to sell are excluded from the reported fair value amount. The following tables present the changes in Level 3 assets and liabilities measured at fair value on a recurring basis for the quarters ended March 31, 2020 and 2019 . Quarter ended March 31, 2020 MBS CMOs Other classified classified securities as debt as trading MBS classified securities account classified as as trading Mortgage available- debt trading account account debt servicing Total (In thousands) for-sale securities debt securities securities rights assets Balance at December 31, 2019 $ 1,182 $ 530 $ - $ 440 $ 150,906 $ 153,058 Gains (losses) included in earnings - 1 - ( 12) ( 5,229) ( 5,240) Gains (losses) included in OCI ( 5) - - - - ( 5) Additions - 2 - - 1,634 1,636 Settlements - ( 66) - - - ( 66) Balance at March 31, 2020 $ 1,177 $ 467 $ - $ 428 $ 147,311 $ 149,383 Changes in unrealized gains (losses) included in earnings relating to assets still held at March 31, 2020 $ - $ 1 $ - $ 6 $ ( 2,439) $ ( 2,432) Quarter ended March 31, 2019 MBS Other classified CMOs securities as investment classified MBS classified securities as trading classified as as trading Mortgage available- account trading account account servicing Total (In thousands) for-sale securities securities securities rights assets Balance at December 31, 2018 $ 1,233 $ 611 $ 43 $ 485 $ 169,777 $ 172,149 Gains (losses) included in earnings - - - ( 7) ( 3,825) ( 3,832) Gains (losses) included in OCI 2 - - - - 2 Additions - 14 - - 1,861 1,875 Settlements - ( 30) - - - ( 30) Balance at March 31, 2019 $ 1,235 $ 595 $ 43 $ 478 $ 167,813 $ 170,164 Changes in unrealized gains (losses) included in earnings relating to assets still held at March 31, 2019 $ - $ - $ - $ 3 $ ( 747) $ ( 744) Gains and losses (realized and unrealized) included in earnings for the quarters ended March 31, 2020 and 2019 for Level 3 assets and liabilities included in the previous tables are reported in the consolidated statements of operations as follows: Quarter ended March 31, 2020 Quarter ended March 31, 2019 Changes in unrealized Changes in unrealized Total gains gains (losses) relating to Total gains gains (losses) relating to (losses) included assets still held at (losses) included assets still held at (In thousands) in earnings reporting date in earnings reporting date Mortgage banking activities $ ( 5,229) $ ( 2,439) $ ( 3,825) $ ( 747) Trading account loss ( 11) 7 ( 7) 3 Total $ ( 5,240) $ ( 2,432) $ ( 3,832) $ ( 744) The following tables include quantitative information about significant unobservable inputs used to derive the fair value of Level 3 instruments, excluding those instruments for which the unobservable inputs were not developed by the Corporation such as prices of prior transactions and/or unadjusted third-party pricing sources at March 31, 2020 and 2019. Fair value at March 31, (In thousands) 2020 Valuation technique Unobservable inputs Weighted average (range) [1] CMO's - trading $ 467 Discounted cash flow model Weighted average life 1.5 years ( 0.1 - 1.6 years) Yield 3.8% ( 3.7% - 4.3%) Prepayment speed 18.4% ( 14.5% - 21.2%) Other - trading $ 428 Discounted cash flow model Weighted average life 3.8 years Yield 12.0% Prepayment speed 10.8% Mortgage servicing rights $ 147,311 Discounted cash flow model Prepayment speed 6.3%( 0.2% - 18.9%) Weighted average life 7.2 years ( 0.1 - 14.3 years) Discount rate 11.1% ( 9.5% - 14.7%) Loans held-in-portfolio $ 3,151 [2] External appraisal Haircut applied on external appraisals 10.0% Other real estate owned $ 7,050 [3] External appraisal Haircut applied on external appraisals 22.3% ( 5.0% - 30.0%) [1] Weighted average of significant unobservable inputs used to develop Level 3 fair value measurements were calculated by relative fair value. [2] Loans held-in-portfolio in which haircuts were not applied to external appraisals were excluded from this table. [3] Other real estate owned in which haircuts were not applied to external appraisals were excluded from this table. Fair value at March 31, (In thousands) 2019 Valuation technique Unobservable inputs Weighted average (range) [1] CMO's - trading $ 595 Discounted cash flow model Weighted average life 1.8 years ( 1.2 - 2.0 years) Yield 4.1% ( 3.9% - 4.4%) Prepayment speed 17.7% ( 15.0% - 19.6%) Other - trading $ 478 Discounted cash flow model Weighted average life 5.2 years Yield 12.0% Prepayment speed 10.8% Mortgage servicing rights $ 167,813 Discounted cash flow model Prepayment speed 5.4% ( 0.2% - 23.2%) Weighted average life 6.8 years ( 0.1 - 15.6 years) Discount rate 11.2% ( 9.5% - 24.5%) Loans held-in-portfolio $ 9,610 [2] External appraisal Haircut applied on external appraisals 13.8% ( 11.4% - 25.0%) Other real estate owned $ 5,871 [3] External appraisal Haircut applied on external appraisals 21.2% ( 15.0% - 25.0%) [1] Weighted average of significant unobservable inputs used to develop Level 3 fair value measurements were calculated by relative fair value. [2] Loans held-in-portfolio in which haircuts were not applied to external appraisals were excluded from this table. [3] Other real estate owned in which haircuts were not applied to external appraisals were excluded from this table. The significant unobservable inputs used in the fair value measurement of the Corporation’s collateralized mortgage obligations and interest-only collateralized mortgage obligation (reported as “other”), which are classified in the “trading” category, are yield, constant prepayment rate, and weighted average life. S ignificant increases (decreases) in any of those inputs in isolation would result in significantly lower (higher) fair value measurement. Generally, a change in the assumption used for the constant prepayment rate will generate a directionally opposite change in the weighted average life. For example, as the average life is reduced by a higher constant prepayment rate, a lower yield will be realized, and when there is a reduction in the constant prepayment rate, the average life of these collateralized mortgage obligations will extend, thus resulting in a higher yield. The significant unobservable inputs used in the fair value measurement of the Corporation’s mortgage servicing rights are constant prepayment rates and discount rates. Increases in interest rates may result in lower prepayments. Discount rates vary according to products and / or portfolios depending on the perceived risk. Increases in discount rates result in a lower fair value measurement .

Fair value of financial instrum

Fair value of financial instruments	3 Months Ended
	Mar. 31, 2020
Fair Value Disclosures
Fair Value of Financial Instruments	Note 25 – Fair value of financial instruments The fair value of financial instruments is the amount at which an asset or obligation could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. For those financial instruments with no quoted market prices available, fair values have been estimated using present value calculations or other valuation techniques, as well as management’s best judgment with respect to current economic conditions, including discount rates, estimates of future cash flows, and prepayment assumptions. Many of these estimates involve various assumptions and may vary significantly from amounts that could be realized in actual transactions. The fair values reflected herein have been determined based on the prevailing rate environment at March 31, 2020 and December 31, 2019, as applicable. In different interest rate environments, fair value estimates can differ significantly, especially for certain fixed rate financial instruments. In addition, the fair values presented do not attempt to estimate the value of the Corporation’s fee generating businesses and anticipated future business activities, that is, they do not represent the Corporation’s value as a going concern. There have been no changes in the Corporation’s valuation methodologies and inputs used to estimate the fair values for each class of financial assets and liabilities not measured at fair value. The following tables present the carrying amount and estimated fair values of financial instruments with their corresponding level in the fair value hierarchy. The aggregate fair value amounts of the financial instruments disclosed do not represent management’s estimate of the underlying value of the Corporation. March 31, 2020 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Assets: Cash and due from banks $ 445,551 $ 445,551 $ - $ - $ 445,551 Money market investments 5,941,716 5,935,945 5,771 - 5,941,716 Trading account debt securities, excluding derivatives [1] 42,545 1 41,649 895 42,545 Debt securities available-for-sale [1] 15,813,301 2,099,856 13,712,268 1,177 15,813,301 Debt securities held-to-maturity: Obligations of Puerto Rico, States and political subdivisions $ 69,771 $ - $ - $ 68,296 $ 68,296 Collateralized mortgage obligation-federal agency 41 - - 43 43 Securities in wholly owned statutory business trusts 11,561 - 11,561 - 11,561 Other 500 - 500 - 500 Total debt securities held-to-maturity $ 81,873 $ - $ 12,061 $ 68,339 $ 80,400 Equity securities: FHLB stock $ 46,316 $ - $ 46,316 $ - $ 46,316 FRB stock 93,838 - 93,838 - 93,838 Other investments 22,904 - 21,601 6,704 28,305 Total equity securities $ 163,058 $ - $ 161,755 $ 6,704 $ 168,459 Loans held-for-sale $ 87,855 $ - $ - $ 91,182 $ 91,182 Loans held-in-portfolio 26,742,556 - - 24,977,460 24,977,460 Mortgage servicing rights 147,311 - - 147,311 147,311 Derivatives 9,534 - 9,534 - 9,534 March 31, 2020 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Liabilities: Deposits: Demand deposits $ 36,269,352 $ - $ 36,269,352 $ - $ 36,269,352 Time deposits 8,527,824 - 8,398,572 - 8,398,572 Total deposits $ 44,797,176 $ - $ 44,667,924 $ - $ 44,667,924 Assets sold under agreements to repurchase $ 178,766 $ - $ 178,104 $ - $ 178,104 Other short-term borrowings [2] $ 100,000 $ - $ 100,000 $ - $ 100,000 Notes payable: FHLB advances $ 377,598 $ - $ 393,674 $ - $ 393,674 Unsecured senior debt securities 295,624 - 309,228 - 309,228 Junior subordinated deferrable interest debentures (related to trust preferred securities) 384,909 - 371,086 - 371,086 Total notes payable $ 1,058,131 $ - $ 1,073,988 $ - $ 1,073,988 Derivatives $ 12,037 $ - $ 12,037 $ - $ 12,037 [1] Refer to Note 24 to the Consolidated Financial Statements for the fair value by class of financial asset and its hierarchy level [2] Refer to Note 16 to the Consolidated Financial Statements for the composition of other short-term borrowings. December 31, 2019 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Assets: Cash and due from banks $ 388,311 $ 388,311 $ - $ - $ 388,311 Money market investments 3,262,286 3,256,274 6,012 - 3,262,286 Trading account debt securities, excluding derivatives [1] 40,321 7,081 32,270 970 40,321 Debt securities available-for-sale [1] 17,648,473 3,841,715 13,805,576 1,182 17,648,473 Debt securities held-to-maturity: Obligations of Puerto Rico, States and political subdivisions $ 85,556 $ - $ - $ 93,002 $ 93,002 Collateralized mortgage obligation-federal agency 45 - - 47 47 Securities in wholly owned statutory business trusts 11,561 - 11,561 - 11,561 Other 500 - 500 - 500 Total debt securities held-to-maturity $ 97,662 $ - $ 12,061 $ 93,049 $ 105,110 Equity securities: FHLB stock $ 43,787 $ - $ 43,787 $ - $ 43,787 FRB stock 93,470 - 93,470 - 93,470 Other investments 22,630 - 21,328 7,367 28,695 Total equity securities $ 159,887 $ - $ 158,585 $ 7,367 $ 165,952 Loans held-for-sale $ 59,203 $ - $ - $ 60,030 $ 60,030 Loans held-in-portfolio 26,929,165 - - 25,051,400 25,051,400 Mortgage servicing rights 150,906 - - 150,906 150,906 Derivatives 17,966 - 17,966 - 17,966 December 31, 2019 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Liabilities: Deposits: Demand deposits $ 36,083,809 $ - $ 36,083,809 $ - $ 36,083,809 Time deposits 7,674,797 - 7,598,732 - 7,598,732 Total deposits $ 43,758,606 $ - $ 43,682,541 $ - $ 43,682,541 Assets sold under agreements to repurchase $ 193,378 $ - $ 193,271 $ - $ 193,271 Notes payable: FHLB advances $ 421,399 $ - $ 429,718 $ - $ 429,718 Unsecured senior debt 295,307 - 323,415 - 323,415 Junior subordinated deferrable interest debentures (related to trust preferred securities) 384,902 - 395,216 - 395,216 Total notes payable $ 1,101,608 $ - $ 1,148,349 $ - $ 1,148,349 Derivatives $ 16,619 $ - $ 16,619 $ - $ 16,619 [1] Refer to Note 24 to the Consolidated Financial Statements for the fair value by class of financial asset and its hierarchy level. [2] Refer to Note 16 to the Consolidated Financial Statements for the composition of other short-term borrowings. The notional amount of commitments to extend credit at March 31, 2020 and December 31, 2019 is $ 8.2 billion and $ 8.4 billion, respectively, and represents the unused portion of credit facilities granted to customers. The notional amount of letters of credit at March 31, 2020 and December 31, 2019 is $ 73 million and $ 78 million respectively, and represents the contractual amount that is required to be paid in the event of nonperformance. The fair value of commitments to extend credit and letters of credit, which are based on the fees charged to enter into those agreements, are not material to Popular’s financial statements.

Net income per common share

Net income per common share	3 Months Ended
	Mar. 31, 2020
Earnings Per Share
Net Income (Loss) Per Common Share	Note 26 – Net income per common share The following table sets forth the computation of net income per common share (“EPS”), basic and diluted, for the quarters ended March 31, 2020 and 2019 : Quarters ended March 31, (In thousands, except per share information) 2020 2019 Net income $ 34,302 $ 167,925 Preferred stock dividends ( 670) ( 931) Net income applicable to common stock $ 33,632 $ 166,994 Average common shares outstanding 90,788,557 98,581,743 Average potential dilutive common shares 104,404 177,155 Average common shares outstanding - assuming dilution 90,892,961 98,758,898 Basic EPS $ 0.37 $ 1.69 Diluted EPS $ 0.37 $ 1.69 As disclosed in Note 18, on January 30, 2020, the Corporation entered into an accelerated share repurchase transaction (“ASR”) of $ 500 million with respect to its common stock, and, in connection therewith, received an initial delivery of 7,055,919 shares of common stock. The initial share delivery was accounted for as a treasury stock transaction. As a result of the recent decrease in the trading price of the Corporation’s common stock during the COVID-19 pandemic, on March 19, 2020, the dealer counterparty to the ASR exercised its right to terminate the ASR as a result of the trading price of the Corporation’s common stock falling below a specified level. The Termination Agreement executed in connection with such termination provides for the acceleration of the final settlement of the ASR, which was originally expected to occur during the fourth quarter of 2020. Under the settlement resulting from the Termination Agreement of the ASR due to the decrease in share price resulting from the COVID-19 pandemic, the Corporation will receive a further number of shares of common stock, equivalent to approximately $ 167 million. As of March 31, 2020, the Corporation had received 642,400 additional shares after the early termination of the ASR. The diluted EPS computation for the quarter ended March 31, 2020 excludes 4,228,622 to be received under the ASR since their effect would be antidilutive. For the quarters ended March 31, 2020 and 2019, the Corporation calculated the impact of potential dilutive common shares under the treasury stock method, consistent with the method used for the preparation of the financial statements for the year ended December 31, 2019. For a discussion of the calculation under the treasury stock method, refer to Note 33 of the Consolidated Financial Statements included in the 2019 Form 10-K.

Revenue from contract with cust

Revenue from contract with customers	3 Months Ended
	Mar. 31, 2020
Revenue From Contract With Customer Abstract
Revenue From Contract With Customer Text Block	Note 27 – Revenue from contracts with customers The following table presents the Corporation’s revenue streams from contracts with customers by reportable segment for the quarters ended March 31, 2020 and 2019 Quarters ended March 31, (In thousands) 2020 2019 BPPR Popular U.S. BPPR Popular U.S. Service charges on deposit accounts $ 38,331 $ 3,328 $ 35,064 $ 3,627 Other service fees: Debit card fees 9,999 238 10,899 271 Insurance fees, excluding reinsurance 7,688 737 7,445 770 Credit card fees, excluding late fees and membership fees 19,768 242 18,286 216 Sale and administration of investment products 6,263 - 5,259 - Trust fees 5,386 - 4,815 - Total revenue from contracts with customers [1] $ 87,435 $ 4,545 $ 81,768 $ 4,884 [1] The amounts include intersegment transactions of $ 0.3 million and $ 0.2 million, respectively, for the quarters ended March 31, 2020 and 2019. Revenue from contracts with customers is recognized when, or as, the performance obligations are satisfied by the Corporation by transferring the promised services to the customers. A service is transferred to the customer when, or as, the customer obtains control of that service. A performance obligation may be satisfied over time or at a point in time. Revenue from a performance obligation satisfied over time is recognized based on the services that have been rendered to date. Revenue from a performance obligation satisfied at a point in time is recognized when the customer obtains control over the service. The transaction price, or the amount of revenue recognized, reflects the consideration the Corporation expects to be entitled to in exchange for those promised services. In determining the transaction price, the Corporation considers the effects of variable consideration. Variable consideration is included in the transaction price only to the extent it is probable that a significant reversal in the amount of cumulative revenue recognized will not occur. The Corporation is the principal in a transaction if it obtains control of the specified goods or services before they are transferred to the customer. If the Corporation acts as principal, revenues are presented in the gross amount of consideration to which it expects to be entitled and are not netted with any related expenses. On the other hand, the Corporation is an agent if it does not control the specified goods or services before they are transferred to the customer. If the Corporation acts as an agent, revenues are presented in the amount of consideration to which it expects to be entitled, net of related expenses. Following is a description of the nature and timing of revenue streams from contracts with customers: Service charges on deposit accounts Service charges on deposit accounts are earned on retail and commercial deposit activities and include, but are not limited to, nonsufficient fund fees, overdraft fees and checks stop payment fees. These transaction-based fees are recognized at a point in time, upon occurrence of an activity or event or upon the occurrence of a condition which triggers the fee assessment. The Corporation is acting as principal in these transactions. Debit card fees Debit card fees include, but are not limited to, interchange fees, surcharging income and foreign transaction fees. These transaction-based fees are recognized at a point in time, upon occurrence of an activity or event or upon the occurrence of a condition which triggers the fee assessment. Interchange fees are recognized upon settlement of the debit card payment transactions. The Corporation is acting as principal in these transactions. Insurance fees Insurance fees include, but are not limited to, commissions and contingent commissions. Commissions and fees are recognized when related policies are effective since the Corporation does not have an enforceable right to payment for services completed to date. An allowance is created for expected adjustments to commissions earned related to policy cancellations. Contingent commissions are recorded on an accrual basis when the amount to be received is notified by the insurance company. The Corporation is acting as an agent since it arranges for the sale of the policies and receives commissions if, and when, it achieves the sale. Credit card fees Credit card fees include, but are not limited to, interchange fees, additional card fees, cash advance fees, balance transfer fees, foreign transaction fees, and returned payments fees. Credit card fees are recognized at a point in time, upon the occurrence of an activity or an event. Interchange fees are recognized upon settlement of the credit card payment transactions. The Corporation is acting as principal in these transactions. Sale and administration of investment products Fees from the sale and administration of investment products include, but are not limited to, commission income from the sale of investment products, asset management fees, underwriting fees, and mutual fund fees. Commission income from investment products is recognized on the trade date since clearing, trade execution, and custody services are satisfied when the customer acquires or disposes of the rights to obtain the economic benefits of the investment products and brokerage contracts have no fixed duration and are terminable at will by either party. The Corporation is acting as principal in these transactions since it performs the service of providing the customer with the ability to acquire or dispose of the rights to obtain the economic benefits of investment products. Asset management fees are satisfied over time and are recognized in arrears. At contract inception, the estimate of the asset management fee is constrained from the inclusion in the transaction price since the promised consideration is dependent on the market and thus is highly susceptible to factors outside the manager’s influence. As advisor, the broker-dealer subsidiary is acting as principal. Underwriting fees are recognized at a point in time, when the investment products are sold in the open market at a markup. When the broker-dealer subsidiary is lead underwriter, it is acting as an agent. In turn, when it is a participating underwriter, it is acting as principal. Mutual fund fees, such as distribution fees, are considered variable consideration and are recognized over time, as the uncertainty of the fees to be received is resolved as NAV is determined and investor activity occurs. The promise to provide distribution-related services is considered a single performance obligation as it requires the provision of a series of distinct services that are substantially the same and have the same pattern of transfer. When the broker-dealer subsidiary is acting as a distributor, it is acting as principal. In turn, when it acts as third-party dealer, it is acting as an agent. Trust fees Trust fees are recognized from retirement plan, mutual fund administration, investment management, trustee, escrow, and custody and safekeeping services. These asset management services are considered a single performance obligation as it requires the provision of a series of distinct services that are substantially the same and have the same pattern of transfer. The performance obligation is satisfied over time, except for optional services and certain other services that are satisfied at a point in time. Revenues are recognized in arrears, when, or as, the services are rendered. The Corporation is acting as principal since, as asset manager, it has the obligation to provide the specified service to the customer and has the ultimate discretion in establishing the fee paid by the customer for the specified services.

Leases

Leases	3 Months Ended
	Mar. 31, 2020
Leases [Abstract]
Leases	Note 28 – Leases The Corporation enters in the ordinary course of business into operating and finance leases for land, buildings and equipment. These contracts generally do not include purchase options or residual value guarantees. The remaining lease terms of 0.2 to 33.8years considers options to extend the leases for up to 20.0 years. The Corporation identifies leases when it has both the right to obtain substantially all of the economic benefits from the use of the asset and the right to direct the use of the asset. The Corporation recognizes right-of-use assets (“ROU assets”) and lease liabilities related to operating and finance leases in its Consolidated Statements of Financial Condition under the caption of other assets and other liabilities, respectively. Refer to Note 13 and Note 17, respectively, for information on the balances of these lease assets and liabilities. The Corporation uses the incremental borrowing rate for purposes of discounting lease payments for operating and finance leases, since it does not have enough information to determine the rates implicit in the leases. The discount rates are based on fixed-rate and fully amortizing borrowing facilities of its banking subsidiaries that are collateralized. For leases held by non-banking subsidiaries, a credit spread is added to this rate based on financing transactions with a similar credit risk profile. The following table presents the undiscounted cash flows of operating and finance leases for each of the following periods: March 31, 2020 (In thousands) Remaining 2020 2021 2022 2023 2024 Later Years Total Lease Payments Less: Imputed Interest Total Operating Leases $ 22,908 $ 28,201 $ 24,113 $ 21,829 $ 20,729 $ 70,978 $ 188,758 $ ( 26,797) $ 161,961 Finance Leases 2,411 3,299 3,392 3,489 3,594 8,938 25,123 ( 4,594) 20,529 December 31, 2019 (In thousands) 2020 2021 2022 2023 2024 Later Years Total Lease Payments Less: Imputed Interest Total Operating Leases $ 29,872 $ 27,445 $ 23,540 $ 21,257 $ 20,176 $ 70,842 $ 193,132 $ ( 27,993) $ 165,139 Finance Leases 3,068 3,159 3,252 3,349 3,448 8,220 24,496 ( 4,686) 19,810 The following table presents the lease cost recognized by the Corporation in the Consolidated Statements of Operations as follows: Quarter ended Quarter ended (In thousands) March 31, 2020 March 31, 2019 Finance lease cost: Amortization of ROU assets $ 520 $ 458 Interest on lease liabilities 313 321 Operating lease cost 7,914 8,155 Short-term lease cost 57 24 Variable lease cost 11 - Sublease income ( 30) ( 25) Total lease cost $ 8,785 $ 8,933 The following table presents supplemental cash flow information and other related information related to operating and finance leases. Quarters ended (Dollars in thousands) March 31, 2020 March 31, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases $ 7,822 $ 7,391 Operating cash flows from finance leases 313 327 Financing cash flows from finance leases 538 439 ROU assets obtained in exchange for new lease obligations: Operating leases $ 259 $ 356 Finance leases - 3,308 Weighted-average remaining lease term: Operating leases 8.6 years 8.4 years Finance leases 7.3 years 8.9 years Weighted-average discount rate: Operating leases 3.4 % 3.8 % Finance leases 5.7 % 5.7 % As of March 31, 2020, the Corporation has additional operating and finance leases contracts that have not yet commenced with an undiscounted contract amount of $ 5.9 million and $ 5.3 million, respectively, which will have lease terms ranging from 10 to 20 years.

Pension and postretirement bene

Pension and postretirement benefits	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Employee Benefits	Note 29 – Pension and postretirement benefits The Corporation has a non-contributory defined benefit pension plan and supplementary pension benefit restoration plans for regular employees of certain of its subsidiaries (the “Pension Plans”). The accrual of benefits under the Pension Plans is frozen to all participants. The Corporation also provides certain postretirement health care benefits for retired employees of certain subsidiaries (the “OPEB Plan”) The components of net periodic cost for the Pension Plans and the OPEB Plan for the periods presented were as follows: Pension Plans OPEB Plan Quarters ended March 31, Quarters ended March 31, (In thousands) 2020 2019 2020 2019 Personnel Cost: Service cost $ - $ - $ 178 $ 190 Other operating expenses: Interest cost 5,847 7,110 1,228 1,489 Expected return on plan assets ( 9,526) ( 8,096) - - Amortization of prior service cost/(credit) - - - - Amortization of net loss 5,220 5,876 142 - Total net periodic pension cost $ 1,541 $ 4,890 $ 1,548 $ 1,679 The Corporation paid the following contributions to the plans during the quarter ended March 31, 2020 and expects to pay the following contributions for the year ending December 31, 2020. For the quarter ended For the year ending (In thousands) March 31, 2020 December 31, 2020 Pension Plans $ 57 $ 229 OPEB Plan $ 1,213 $ 6,516

Stock-based compensation

Stock-based compensation	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Stock-based Compensation	Note 30 - Stock-based compensation The Popular, Inc. 2004 Omnibus Incentive Plan (the “Incentive Plan”) permits the issuance of several types of stock based compensation for employees and directors of the Corporation and/or any of its subsidiaries. Participants in the Incentive Plan are designated by the Compensation Committee of the Board of Directors (or its delegate as determined by the Board). Under the Incentive Plan, the Corporation has issued restricted stocks and performance shares for its employees and restricted stocks and restricted stock units (“RSU”), to its directors. The restricted stocks for employees will become vested based on the employees’ continued service with Popular. Unless otherwise stated in an agreement, the compensation cost associated with the shares of restricted stock is determined based on a two-prong vesting schedule. The first part is vested ratably over five years commencing at the date of grant (“the graduated vesting portion”) and the second part is vested at termination of employment after attainment of 55 years of age and 10 years of service (“the retirement vesting portion”). The graduated vesting portion is accelerated at termination of employment after attaining 55 years of age and 10 years of service. The vesting schedule for restricted shares granted on or after 2014 was modified as follows, the graduated vesting portion is vested ratably over four years commencing at the date of the grant and the retirement vesting portion is vested at termination of employment after attainment of the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. The graduated vesting portion is accelerated at termination of employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. The performance share awards consist of the opportunity to receive shares of Popular, Inc.’s common stock provided that the Corporation achieves certain goals during a three-year performance cycle. The goals will be based on two metrics weighted equally: the Relative Total Shareholder Return (“TSR”) and the Absolute Earnings per Share (“EPS”) goals. For grants issued on 2020 and thereafter, the EPS goal is substituted by the Absolute Return on Average Assets (“ROA”) goal. The TSR metric is considered to be a market condition under ASC 718. For equity settled awards based on a market condition, the fair value is determined as of the grant date and is not subsequently revised based on actual performance. The EPS and ROA metrics are considered to be a performance condition under ASC 718. The fair value is determined based on the probability of achieving the EPS or ROA goal as of each reporting period. The TSR and EPS or ROA metrics are equally weighted and work independently. The number of shares that will ultimately vest ranges from 50% to a 150% of target based on both market (TSR) and performance (EPS and ROA) conditions. The performance shares vest at the end of the three-year performance cycle. If a participant terminates employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service, the performance shares shall continue outstanding and vest at the end of the performance cycle. The following table summarizes the restricted stock and performance shares activity under the Incentive Plan for members of management. (Not in thousands) Shares Weighted-Average Grant Date Fair Value Non-vested at December 31, 2018 382,186 $ 36.41 Granted 218,169 55.55 Performance Shares Quantity Adjustment 15,061 55.72 Vested ( 270,051) 44.73 Non-vested at December 31, 2019 345,365 $ 41.68 Granted 152,521 47.68 Performance Shares Quantity Adjustment ( 7) 48.79 Vested ( 160,333) 44.17 Non-vested at March 31, 2020 337,546 $ 42.83 During the quarter ended March 31, 2020, 87,706 shares of restricted stock (March 31, 2019 - 84,590) and 64,815 performance shares ( March 31, 2019 - 65,369) were awarded to management under the Incentive Plan. During the quarter ended March 31, 2020, the Corporation recognized $ 3.6 million of restricted stock expense related to management incentive awards, with a tax benefit of $ 0.4 million (March 31, 2019 - $ 3.8 million, with a tax benefit of $ 0.4 million). For the quarter ended March 31, 2020, the fair market value of the restricted stock and performance shares vested was $ 7 million at grant date and $ 8.7 million at vesting date. This differential triggers a windfall, of $ 0.6 million that was recorded as a reduction in income tax expense. For the quarter ended March 31, 2020 , the Corporation recognized $ 2.5 million of performance shares expense, with a tax benefit of $ 0.2 million ( March 31, 2019 - $ 3.6 million, with a tax benefit of $ 0.3 million) . The total unrecognized compensation cost related to non-vested restricted stock awards and performance shares to members of management at March 31, 2020 was $ 9.8 million and is expected to be recognized over a weighted-average period of 2.28 years. The following table summarizes the restricted stock activity under the Incentive Plan for members of the Board of Directors: (Not in thousands) Restricted Stock shares Weighted-Average Grant Date Fair Value per Share Restricted Stock units Weighted-Average Grant Date Fair Value per Unit Non-vested at December 31, 2018 - $ - - $ - Granted 1,052 49.25 27,449 57.64 Vested ( 1,052) 49.25 ( 27,449) 57.64 Forfeited - - - - Non-vested at December 31, 2019 - $ - - $ - Granted - - 298 59.29 Vested - - ( 298) 59.29 Forfeited - - - - Non-vested at March 31, 2020 - $ - - $ - Effective on May 2019, all equity awards granted to the directors may be paid in either restricted stocks or RSU, at the directors’ election. For the year 2019, all directors elected RSU. The directors’ equity awards will vest and become non-forfeitable on the grant date of such award. At the director’s option, the shares of common stocks underlying the RSU award shall be delivered to the director after its retirement, either on a fix date or in annual installments. To the extent that cash dividends are paid on the Corporation’s outstanding common stocks, the director will receive an additional number of RSU that reflect reinvested dividend equivalent. During the quarter ended March 31, 2020, no shares of restricted stock were granted to members of the Board of Directors of Popular, Inc. (March 31, 2019 - 1,052) and 298 RSU were granted to members of the Board of Directors of Popular, Inc. During this period, the Corporation did not recognized any expense related to these restricted stock shares, (March 31, 2019 - $ 0.1 million, with a tax benefit of $ 6 thousand) and recognized $ 18 thousand of restricted stock expense related to these RSU, with a tax benefit of $ 2 thousand. The fair value at vesting date of the RSU vested during the quarter ended March 31, 2020 for directors was $ 18 thousand

Income taxes

Income taxes	3 Months Ended
	Mar. 31, 2020
Income Tax Disclosure
Income Taxes	Note 31 – Income taxes The reason for the difference between the income tax expense applicable to income before provision for income taxes and the amount computed by applying the statutory tax rate in Puerto Rico, were as follows: Quarters ended March 31, 2020 March 31, 2019 (In thousands) Amount % of pre-tax income Amount % of pre-tax income Computed income tax expense at statutory rates $ 14,025 38 % $ 81,806 38 % Net benefit of tax exempt interest income ( 32,896) ( 88) ( 26,944) ( 12) Deferred tax asset valuation allowance 5,538 15 5,482 2 Difference in tax rates due to multiple jurisdictions 8,875 24 ( 2,862) ( 1) Effect of income subject to preferential tax rate ( 1,900) ( 5) ( 2,928) ( 1) Adjustment due to estimate on the annual effective rate 9,004 24 ( 3,130) ( 2) State and local taxes ( 555) ( 2) 1,624 - Others 1,006 2 ( 2,825) ( 1) Income tax expense $ 3,097 8 % $ 50,223 23 % For the quarter ended March 31, 2020, the Corporation recorded an income tax expense of $ 3.1 million , compared to $ 50.2 million for the same quarter 2019. The income tax expense for the first quarter of 2020, reflects the impact of lower pre-tax income, resulting primarily from a higher provision for credit losses due to the implementation of CECL and the impact of the COVID-19 pandemic. The following table presents a breakdown of the significant components of the Corporation’s deferred tax assets and liabilities. March 31, 2020 (In thousands) PR US Total Deferred tax assets: Tax credits available for carryforward $ 2,368 $ 5,269 $ 7,637 Net operating loss and other carryforward available 117,927 717,565 835,492 Postretirement and pension benefits 81,912 - 81,912 Deferred loan origination fees 2,043 ( 3,164) ( 1,121) Allowance for loan losses 465,054 38,957 504,011 Accelerated depreciation 3,439 4,908 8,347 FDIC-assisted transaction 82,936 - 82,936 Intercompany deferred gains 1,335 - 1,335 Lease liability 22,847 22,636 45,483 Difference in outside basis from pass-through entities 53,892 - 53,892 Other temporary differences 31,893 7,702 39,595 Total gross deferred tax assets 865,646 793,873 1,659,519 Deferred tax liabilities: Indefinite-lived intangibles 38,243 37,152 75,395 Unrealized net gain (loss) on trading and available-for-sale securities 81,077 7,306 88,383 Right of use assets 20,739 20,702 41,441 Other temporary differences 11,924 1,182 13,106 Total gross deferred tax liabilities 151,983 66,342 218,325 Valuation allowance 105,165 408,079 513,244 Net deferred tax asset $ 608,498 $ 319,452 $ 927,950 December 31, 2019 (In thousands) PR US Total Deferred tax assets: Tax credits available for carryforward $ 2,368 $ 5,269 $ 7,637 Net operating loss and other carryforward available 112,803 716,796 829,599 Postretirement and pension benefits 82,623 - 82,623 Deferred loan origination fees 2,519 ( 2,759) ( 240) Allowance for loan losses 405,475 10,981 416,456 Accelerated depreciation 3,439 4,914 8,353 FDIC-assisted transaction 82,684 - 82,684 Intercompany deferred gains 1,604 - 1,604 Lease liability 22,694 23,387 46,081 Difference in outside basis from pass-through entities 21,670 - 21,670 Other temporary differences 26,554 7,460 34,014 Total gross deferred tax assets 764,433 766,048 1,530,481 Deferred tax liabilities: Indefinite-lived intangibles 37,411 36,058 73,469 Unrealized net gain (loss) on trading and available-for-sale securities 15,635 432 16,067 Right of use assets 20,598 21,430 42,028 Other temporary differences 12,778 1,179 13,957 Total gross deferred tax liabilities 86,422 59,099 145,521 Valuation allowance 100,175 399,800 499,975 Net deferred tax asset $ 577,836 $ 307,149 $ 884,985 The net deferred tax asset shown in the table above at March 31, 2020 is reflected in the consolidated statements of financial condition as $ 0.9 billion in net deferred tax assets in the “Other assets” caption (December 31, 2019 - $ 0.9 billion) and $ 1.4 million in deferred tax liabilities in the “Other liabilities” caption (December 31, 2019 - $ 1.4 million), reflecting the aggregate deferred tax assets or liabilities of individual tax-paying subsidiaries of the Corporation in their respective tax jurisdiction, Puerto Rico or the United States. A deferred tax asset should be reduced by a valuation allowance if based on the weight of all available evidence, it is more likely than not (a likelihood of more than 50%) that some portion or the entire deferred tax asset will not be realized. The valuation allowance should be sufficient to reduce the deferred tax asset to the amount that is more likely than not to be realized. The determination of whether a deferred tax asset is realizable is based on weighting all available evidence, including both negative and positive evidence. The realization of deferred tax assets, including carryforwards and deductible temporary differences, depends upon the existence of sufficient taxable income of the same character during the carryback or carryforward period. The analysis considers all sources of taxable income available to realize the deferred tax asset, mainly the future reversal of existing taxable temporary differences and future taxable income exclusive of reversing temporary differences and carryforwards. At March 31, 2020 the net deferred tax asset of the U.S. operations amounted to $ 727 million with a valuation allowance of approximately $ 408 million, for a net deferred tax asset of approximately $ 319 million. Management evaluates the realization of the deferred tax asset by taxing jurisdiction. The U.S. mainland operations are evaluated, as a whole, since a consolidated income tax return is filed. During this quarter, two additional pieces of negative evidence arose: further reduction in interest rates combined with a lower expectation of rate increases in the near future and the economic uncertainty around COVID-19 pandemic. This economic disruption was the principal driver of the significant increase in our provision for credit losses during this quarter, although net charge-offs for the quarter were lower and early credit indicators such as NPL inflows were also lower in our U.S. operations. Due to the economic uncertainty, at this time, the additional negative evidence related to the economic disruption is not enough to overcome the positive evidence of recent historical operating performance such as sustained loan growth, the early success of new business initiatives and stable credit metrics, in combination with the length of the expiration of the NOLs. The Corporation believes that this objectively verified positive evidence places the U.S. operations in a good position to continue executing its business plan once the economic environment stabilizes after the current pandemic turmoil. As a result, as of March 31, 2020, management estimates that the U.S. operations would earn enough pre-tax income during the carryover period to realize the total amount of net deferred tax asset after valuation allowance. Management will continue to monitor and review the U.S. operation’s results and the pre-tax earnings forecast on a quarterly basis to assess the future realization of the DTA. Management will closely monitor factors like, net income versus forecast, targeted loan growth, net interest income margin, allowance for credit losses, charge offs, NPLs inflows and NPA balances. If such factors worsen during future periods, they could constitute sufficient objectively verifiable negative evidence to overcome the positive evidence, that currently exists, and could require additional amounts of valuation allowance to be registered on the DTA. Any increases to the valuation allowance would be reflected as an income tax expense, reducing the Corporation’s earnings. At March 31, 2020, the Corporation’s net deferred tax assets related to its Puerto Rico operations amounted to $ 608 million. The Corporation’s Puerto Rico Banking operation is not in a cumulative three-year loss position and has sustained profitability for the three-year period ended March 31, 2020. This is considered a strong piece of objectively verifiable positive evidence that outweighs any negative evidence considered by management in the evaluation of the realization of the deferred tax asset. Based on this evidence and management’s estimate of future taxable income, the Corporation has concluded that it is more likely than not that such net deferred tax asset of the Puerto Rico Banking operations will be realized as of March 31, 2020. The Popular, Inc., holding company (“PIHC”) operation is in a cumulative loss position taking into account taxable income exclusive of reversing temporary differences, for the three-year period ended March 31, 2020. Management expects these losses will be a trend in future years. This objectively verifiable negative evidence is considered by management as strong negative evidence that will suggest that income in future years will be insufficient to support the realization of all deferred tax asset. After weighting of negative and positive evidence management concluded, as of the reporting date, that it is more likely than not that the PIHC will not be able to realize any portion of the deferred tax assets, considering the criteria of ASC Topic 740. Accordingly, a valuation allowance is recorded on the deferred tax asset at the PIHC, which amounted to $ 105 million as of March 31, 2020. The extent to which the COVID-19 pandemic further impacts our business, results of operations and financial condition, as well as the operations of our clients, customers, service providers and suppliers, will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response thereto. To the extent that the COVID-19 pandemic results in the continued closure of businesses and a reduction in economic activity, and interest rates, the Corporation and its subsidiaries will be further impacted in the form of reduced revenues, additional expenses and higher credit losses and could result in further impairment or reduction in the assessment of the realizability of our DTA in our Puerto Rico and U.S. operations. The reconciliation of unrecognized tax benefits, excluding interest, was as follows: (In millions) 2020 2019 Balance at January 1 $ 16.3 $ 7.2 Additions for tax positions -January through March - 0.3 Balance at March 31 $ 16.3 $ 7.5 At March 31, 2020, the total amount of accrued interest recognized in the statement of financial condition approximated $ 4.3 million (December 31, 2019 - $ 3.5 million). The total interest expense recognized at March 31, 2020 was $ 854 thousand (March 31, 2019 - $ 149 thousand). Management determined that at March 31, 2020 and December 31, 2019 there was no After consideration of the effect on U.S. federal tax of unrecognized U.S. state tax benefits, the total amount of unrecognized tax benefits, including U.S. and Puerto Rico, that if recognized, would affect the Corporation’s effective tax rate, was approximately $ 11.2 million at March 31, 2020 (December 31, 2019 - $ 10.5 million). The amount of unrecognized tax benefits may increase or decrease in the future for various reasons including adding amounts for current tax year positions, expiration of open income tax returns due to the statutes of limitation, changes in management’s judgment about the level of uncertainty, status of examinations, litigation and legislative activity and the addition or elimination of uncertain tax positions. The Corporation and its subsidiaries file income tax returns in Puerto Rico, the U.S. federal jurisdiction, various U.S. states and political subdivisions, and foreign jurisdictions. At March 31, 2020 , the following years remain subject to examination in the U.S. Federal jurisdiction: 2016 and thereafter; and in the Puerto Rico jurisdiction, 2014 and thereafter. The Corporation anticipates a reduction in the total amount of unrecognized tax benefits within the next 12 months, which could amount to approximately $ 2.1 million.

Supplemental disclosure on the

Supplemental disclosure on the consolidated statements of cash flows	3 Months Ended
	Mar. 31, 2020
Supplemental Cash Flow Information
Supplemental Disclosure on the Consolidated Statements of Cash Flows	Note 32 – Supplemental disclosure on the consolidated statements of cash flows Additional disclosures on cash flow information and non-cash activities for the quarters ended March 31, 2020 and March 31, 2019 are listed in the following table: (In thousands) March 31, 2020 March 31, 2019 Non-cash activities: Loans transferred to other real estate $ 16,986 $ 8,628 Loans transferred to other property 14,232 12,072 Total loans transferred to foreclosed assets 31,218 20,700 Loans transferred to other assets 1,681 5,678 Financed sales of other real estate assets 4,619 3,643 Financed sales of other foreclosed assets 10,823 6,435 Total financed sales of foreclosed assets 15,442 10,078 Transfers from loans held-in-portfolio to loans held-for-sale 10,723 - Transfers from loans held-for-sale to loans held-in-portfolio - 7,283 Loans securitized into investment securities [1] 84,221 92,067 Trades receivable from brokers and counterparties 5,280 32,043 Trades payable to brokers and counterparties 5,279 7,220 Recognition of mortgage servicing rights on securitizations or asset transfers 1,634 12,084 Loans booked under the GNMA buy-back option 30,211 5,782 Capitalization of lease right of use asset 4,536 155,727 [1] Includes loans securitized into trading securities and subsequently sold before quarter end. The following table provides a reconciliation of cash and due from banks, and restricted cash reported within the Consolidated Statement of Financial Condition that sum to the total of the same such amounts shown in the Consolidated Statement of Cash Flows. (In thousands) March 31, 2020 March 31, 2019 Cash and due from banks $ 406,853 $ 355,720 Restricted cash and due from banks 38,698 20,838 Restricted cash in money market investments 5,771 9,185 Total cash and due from banks, and restricted cash [2] $ 451,322 $ 385,743 [2] Refer to Note 5 - Restrictions on cash and due from banks and certain securities for nature of restrictions.

Segment Reporting

Segment Reporting	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Segment Reporting	Note 33 – Segment reporting The Corporation’s corporate structure consists of two reportable segments – Banco Popular de Puerto Rico and Popular U.S. Management determined the reportable segments based on the internal reporting used to evaluate performance and to assess where to allocate resources. The segments were determined based on the organizational structure, which focuses primarily on the markets the segments serve, as well as on the products and services offered by the segments. Banco Popular de Puerto Rico: Given that Banco Popular de Puerto Rico constitutes a significant portion of the Corporation’s results of operations and total assets at March 31, 2020, additional disclosures are provided for the business areas included in this reportable segment, as described below: Commercial banking represents the Corporation’s banking operations conducted at BPPR, which are targeted mainly to corporate, small and middle size businesses. It includes aspects of the lending and depository businesses, as well as other finance and advisory services. BPPR allocates funds across business areas based on duration matched transfer pricing at market rates. This area also incorporates income related with the investment of excess funds, as well as a proportionate share of the investment function of BPPR. Consumer and retail banking represents the branch banking operations of BPPR which focus on retail clients. It includes the consumer lending business operations of BPPR, as well as the lending operations of Popular Auto and Popular Mortgage. Popular Auto focuses on auto and lease financing, while Popular Mortgage focuses principally on residential mortgage loan originations. The consumer and retail banking area also incorporates income related with the investment of excess funds from the branch network, as well as a proportionate share of the investment function of BPPR. Other financial services include the trust and asset management service units of BPPR, the brokerage and investment banking operations of Popular Securities, and the insurance agency and reinsurance businesses of Popular Insurance, Popular Risk Services, and Popular Life Re. Most of the services that are provided by these subsidiaries generate profits based on fee income. Popular U.S.: Popular U.S. reportable segment consists of the banking operations of Popular Bank (PB) and Popular Insurance Agency, U.S.A. PB operates through a retail branch network in the U.S. mainland under the name of Popular. Popular Insurance Agency, U.S.A. offers investment and insurance services across the PB branch network. The Corporate group consists primarily of the holding companies Popular, Inc., Popular North America, Popular International Bank and certain of the Corporation’s investments accounted for under the equity method, including EVERTEC and Centro Financiero BHD, León. The accounting policies of the individual operating segments are the same as those of the Corporation. Transactions between reportable segments are primarily conducted at market rates, resulting in profits that are eliminated for reporting consolidated results of operations. Effective on January 1, 2019, the Corporation’s management changed the measurement basis for its reportable segments. Historically, for management reporting purposes, the Corporation had reversed the effect of the intercompany billings from Popular Inc., holding company, to its subsidiaries for certain services or expenses incurred on their behalf. In addition, the Corporation used to reflect an income tax expense allocation for several of its subsidiaries which are Limited Liability Companies (“LLCs”) and had made an election to be treated as a pass through entities for income tax purposes. The Corporation’s management has determined to discontinue making these adjustments, effective on January 1, 2019, for purposes of its management and reportable segment reporting. The Corporation reflected these changes in the measurement of the reportable segments’ results prospectively beginning on January 1, 2019. The tables that follow present the results of operations and total assets by reportable segments: 2020 For the quarter ended March 31, 2020 Banco Popular Intersegment (In thousands) de Puerto Rico Popular U.S. Eliminations Net interest income $ 409,626 $ 72,689 $ 3 Provision for credit losses 113,582 75,991 - Non-interest income 112,142 5,232 ( 140) Amortization of intangibles 2,282 167 - Depreciation expense 12,287 1,953 - Other operating expenses 300,377 55,194 ( 137) Income tax expense (benefit) 15,101 ( 11,951) - Net income (loss) $ 78,139 $ ( 43,433) $ - Segment assets $ 42,392,356 $ 10,107,045 $ ( 23,284) For the quarter ended March 31, 2020 Reportable (In thousands) Segments Corporate Eliminations Total Popular, Inc. Net interest income (expense) $ 482,318 $ ( 9,223) $ - $ 473,095 Provision for credit losses 189,573 158 - 189,731 Non-interest income 117,234 9,461 ( 52) 126,643 Amortization of intangibles 2,449 24 - 2,473 Depreciation expense 14,240 246 - 14,486 Other operating expenses 355,434 1,037 ( 822) 355,649 Income tax expense (benefit) 3,150 ( 322) 269 3,097 Net income (loss) $ 34,706 $ ( 905) $ 501 $ 34,302 Segment assets $ 52,476,117 $ 5,241,196 $ ( 4,913,674) $ 52,803,639 2019 For the quarter ended March 31, 2019 Banco Popular Intersegment (In thousands) de Puerto Rico Popular U.S. Eliminations Net interest income $ 407,357 $ 72,828 $ 4 Provision for credit losses 31,349 10,371 - Non-interest income 120,770 5,864 ( 141) Amortization of intangibles 2,122 166 - Depreciation expense 11,939 2,168 - Other operating expenses 280,698 48,609 ( 136) Income tax expense 45,376 5,215 - Net income $ 156,643 $ 12,163 $ ( 1) Segment assets $ 38,896,514 $ 9,585,380 $ ( 113,126) For the quarter ended March 31, 2019 Reportable (In thousands) Segments Corporate Eliminations Total Popular, Inc. Net interest income (expense) $ 480,189 $ ( 9,226) $ - $ 470,963 Provision for credit losses 41,720 105 - 41,825 Non-interest income 126,493 10,061 ( 124) 136,430 Amortization of intangibles 2,288 24 - 2,312 Depreciation expense 14,107 188 - 14,295 Other operating expenses 329,171 2,358 ( 716) 330,813 Income tax expense (benefit) 50,591 ( 586) 218 50,223 Net income (loss) $ 168,805 $ ( 1,254) $ 374 $ 167,925 Segment assets $ 48,368,768 $ 5,021,367 $ ( 4,709,528) $ 48,680,607 Additional disclosures with respect to the Banco Popular de Puerto Rico reportable segment are as follows: 2020 For the quarter ended March 31, 2020 Banco Popular de Puerto Rico Consumer Other Total Banco Commercial and Retail Financial Popular de (In thousands) Banking Banking Services Eliminations Puerto Rico Net interest income $ 161,534 $ 243,056 $ 5,036 $ - $ 409,626 Provision for credit losses 10,313 103,269 - - 113,582 Non-interest income 24,712 63,984 23,740 ( 294) 112,142 Amortization of intangibles 48 1,310 924 - 2,282 Depreciation expense 5,150 6,978 159 - 12,287 Other operating expenses 74,875 202,042 23,769 ( 309) 300,377 Income tax expense (benefit) 25,616 ( 12,952) 2,437 - 15,101 Net income $ 70,244 $ 6,393 $ 1,487 $ 15 $ 78,139 Segment assets $ 33,212,687 $ 24,388,065 $ 3,080,386 $ ( 18,288,782) $ 42,392,356 2019 For the quarter ended March 31, 2019 Banco Popular de Puerto Rico Consumer Other Total Banco Commercial and Retail Financial Popular de (In thousands) Banking Banking Services Eliminations Puerto Rico Net interest income $ 151,460 $ 254,668 $ 1,318 $ ( 89) $ 407,357 Provision (reversal) for credit losses ( 1,992) 33,341 - - 31,349 Non-interest income 23,589 75,404 22,534 ( 757) 120,770 Amortization of intangibles 49 1,072 1,001 - 2,122 Depreciation expense 4,654 7,127 158 - 11,939 Other operating expenses 72,929 192,670 15,827 ( 728) 280,698 Income tax expense 31,194 11,743 2,439 - 45,376 Net income $ 68,215 $ 84,119 $ 4,427 $ ( 118) $ 156,643 Segment assets $ 29,478,917 $ 23,039,995 $ 327,487 $ ( 13,949,885) $ 38,896,514 Geographic Information The following information presents selected financial information based on the geographic location where the Corporation conducts its business. The banking operations of BPPR are primarily based in Puerto Rico, where it has the largest retail banking franchise. BPPR also conducts banking operations in the U.S. Virgin Islands, the British Virgin Islands and New York. BPPR’s banking operations in the United States include E-loan, an online platform used to offer personal loans, co-branded credit cards offerings and an online deposit gathering platform. In the Virgin Islands, the BPPR segment offers banking products, including loans and deposits. During the quarter ended March 31, 2020, the BPPR segment generated approximately $ 15.1 million (2019 - $ 12.8 million) in revenues from its operations in the United States, including net interest income, service charges on deposit accounts and other service fees. In addition, the BPPR segment generated $ 11.6 million in revenues (2019 - $ 11.9 million) from its operations in the U.S. and British Virgin Islands. At March 31, 2020, total assets for the BPPR segment related to its operations in the United States amounted to $ 582 million (2019 - $ 550 million) and total deposits amounted to $ 43 million (2019 - $ 70 million). Geographic Information Quarter ended (In thousands) March 31, 2020 March 31, 2019 Revenues: [1] Puerto Rico $ 489,636 $ 500,138 United States 91,679 89,856 Other 18,423 17,399 Total consolidated revenues $ 599,738 $ 607,393 [1] Total revenues include net interest income, service charges on deposit accounts, other service fees, mortgage banking activities, net (loss) gain, including impairment, on equity securities, net profit on trading account debt securities, net gain on sale of loans, including valuation adjustments on loans held-for-sale, indemnity reserves on loans sold and other operating income. Selected Balance Sheet Information: (In thousands) March 31, 2020 December 31, 2019 Puerto Rico Total assets $ 41,233,363 $ 40,544,255 Loans 19,039,704 18,989,286 Deposits 35,768,869 34,664,243 United States Total assets $ 10,686,885 $ 10,693,536 Loans 8,054,521 7,819,187 Deposits 7,589,707 7,664,792 Other Total assets $ 883,391 $ 877,533 Loans 655,902 657,603 Deposits [1] 1,438,600 1,429,571 [1] Represents deposits from BPPR operations located in the U.S. and British Virgin Islands.

Condensed consolidating financi

Condensed consolidating financial information of guarantor and issuers of registered guaranteed securities	3 Months Ended
	Mar. 31, 2020
Disclosure Text Block
Condensed Consolidating Financial Information of Guarantor and Issuers of Registeres Guranteed Securities	Note 34 – Condensed consolidating financial information of guarantor and issuers of registered guaranteed securities The following condensed consolidating financial information presents the financial position of Popular, Inc. Holding Company (“PIHC”) (parent only), Popular North America, Inc. (“PNA”) and all other subsidiaries of the Corporation at March 31, 2020 and December 31, 2019, and the results of their operations and cash flows for periods ended March 31, 2020 and 2019. PNA is an operating, 100% owned subsidiary of PIHC and is the holding company of its wholly-owned subsidiaries: Equity One, Inc. and Popular Bank (“PB”), including PB’s wholly-owned subsidiaries Popular Equipment Finance, Inc., Popular Insurance Agency, U.S.A., and E-LOAN, Inc. PIHC fully and unconditionally guarantees, joint and severally, all registered debt securities issued by PNA. Condensed Consolidating Statement of Financial Condition At March 31, 2020 All other Popular Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Assets: Cash and due from banks $ 76,617 $ - $ 445,553 $ ( 76,619) $ 445,551 Money market investments 211,343 13,099 5,941,374 ( 224,100) 5,941,716 Trading account debt securities, at fair value - - 42,545 - 42,545 Debt securities available-for-sale, at fair value - - 15,813,301 - 15,813,301 Debt securities held -to maturity, at amortized cost 8,726 2,835 83,702 - 95,263 Less - Allowance for credit losses - - 13,390 - 13,390 Debt securities held-to-maturity, net 8,726 2,835 70,312 - 81,873 Equity securities 11,284 20 151,873 ( 119) 163,058 Investment in subsidiaries 5,880,938 1,746,263 - ( 7,627,201) - Loans held-for-sale, at lower of cost or fair value - - 87,855 - 87,855 Loans held-in-portfolio 31,888 - 27,809,997 5,955 27,847,840 Less - Unearned income - - 185,568 - 185,568 Allowance for credit losses 374 - 919,342 - 919,716 Total loans held-in-portfolio, net 31,514 - 26,705,087 5,955 26,742,556 Premises and equipment, net 4,371 - 547,636 - 552,007 Other real estate 146 - 123,776 - 123,922 Accrued income receivable 272 12 175,873 ( 79) 176,078 Mortgage servicing assets, at fair value - - 147,311 - 147,311 Other assets 95,083 21,614 1,691,922 ( 20,182) 1,788,437 Goodwill - - 671,123 ( 1) 671,122 Other intangible assets 6,439 - 19,868 - 26,307 Total assets $ 6,326,733 $ 1,783,843 $ 52,635,409 $ ( 7,942,346) $ 52,803,639 Liabilities and Stockholders' Equity Liabilities: Deposits: Non-interest bearing $ - $ - $ 9,473,068 $ ( 76,619) $ 9,396,449 Interest bearing - - 35,624,827 ( 224,100) 35,400,727 Total deposits - - 45,097,895 ( 300,719) 44,797,176 Assets sold under agreements to repurchase - - 178,766 - 178,766 Other short-term borrowings - - 100,000 - 100,000 Notes payable 586,435 94,097 377,599 - 1,058,131 Other liabilities 70,844 1,651 948,224 ( 20,758) 999,961 Total liabilities 657,279 95,748 46,702,484 ( 321,477) 47,134,034 Stockholders' equity: Preferred stock 22,143 - - - 22,143 Common stock 1,044 2 56,307 ( 56,309) 1,044 Surplus 4,357,512 4,173,039 5,847,100 ( 10,011,351) 4,366,300 Retained earnings (accumulated deficit) 1,948,697 ( 2,516,370) ( 189,242) 2,697,085 1,940,170 Treasury stock, at cost ( 870,565) - - ( 110) ( 870,675) Accumulated other comprehensive income, net of tax 210,623 31,424 218,760 ( 250,184) 210,623 Total stockholders' equity 5,669,454 1,688,095 5,932,925 ( 7,620,869) 5,669,605 Total liabilities and stockholders' equity $ 6,326,733 $ 1,783,843 $ 52,635,409 $ ( 7,942,346) $ 52,803,639 Condensed Consolidating Statement of Financial Condition (Unaudited) At December 31, 2019 All other Popular, Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Assets: Cash and due from banks $ 55,956 $ - $ 388,363 $ ( 56,008) $ 388,311 Money market investments 221,598 16,029 3,261,688 ( 237,029) 3,262,286 Trading account debt securities, at fair value - - 40,321 - 40,321 Debt securities available-for-sale, at fair value - - 17,648,473 - 17,648,473 Debt securities held-to-maturity, at amortized cost 8,726 2,835 86,101 - 97,662 Equity securities 10,744 20 149,322 ( 199) 159,887 Investment in subsidiaries 6,243,065 1,806,583 - ( 8,049,648) - Loans held-for-sale, at lower of cost or fair value - - 59,203 - 59,203 Loans held-in-portfolio 32,027 - 27,549,874 5,955 27,587,856 Less - Unearned income - - 180,983 - 180,983 Allowance for loan losses 410 - 477,298 - 477,708 Total loans held-in-portfolio, net 31,617 - 26,891,593 5,955 26,929,165 Premises and equipment, net 3,893 - 552,757 - 556,650 Other real estate 146 - 121,926 - 122,072 Accrued income receivable 382 108 180,630 ( 249) 180,871 Mortgage servicing assets, at fair value - - 150,906 - 150,906 Other assets 93,835 21,324 1,722,839 ( 18,383) 1,819,615 Goodwill - - 671,123 ( 1) 671,122 Other intangible assets 6,463 - 22,317 - 28,780 Total assets $ 6,676,425 $ 1,846,899 $ 51,947,562 $ ( 8,355,562) $ 52,115,324 Liabilities and Stockholders' Equity Liabilities: Deposits: Non-interest bearing $ - $ - $ 9,216,181 $ ( 56,008) $ 9,160,173 Interest bearing - - 34,835,462 ( 237,029) 34,598,433 Total deposits - - 44,051,643 ( 293,037) 43,758,606 Assets sold under agreements to repurchase - - 193,378 - 193,378 Notes payable 586,119 94,090 421,399 - 1,101,608 Other liabilities 73,596 3,200 986,865 ( 18,708) 1,044,953 Total liabilities 659,715 97,290 45,653,285 ( 311,745) 46,098,545 Stockholders' equity: Preferred stock 50,160 - - - 50,160 Common stock 1,044 2 56,307 ( 56,309) 1,044 Surplus 4,438,706 4,173,169 5,847,389 ( 10,011,852) 4,447,412 Retained earnings (accumulated deficit) 2,156,442 ( 2,425,429) 555,398 1,861,504 2,147,915 Treasury stock, at cost ( 459,704) - - ( 110) ( 459,814) Accumulated other comprehensive (loss) income, net of tax ( 169,938) 1,867 ( 164,817) 162,950 ( 169,938) Total stockholders' equity 6,016,710 1,749,609 6,294,277 ( 8,043,817) 6,016,779 Total liabilities and stockholders' equity $ 6,676,425 $ 1,846,899 $ 51,947,562 $ ( 8,355,562) $ 52,115,324 Condensed Consolidating Statement of Operations (Unaudited) Quarter ended March 31, 2020 All other Popular, Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Interest and dividend income: Dividend income from subsidiaries $ 580,000 $ - $ - $ ( 580,000) $ - Loans 562 - 449,884 - 450,446 Money market investments 1,151 45 12,001 ( 1,197) 12,000 Investment securities 158 47 87,707 - 87,912 Total interest and dividend income 581,871 92 549,592 ( 581,197) 550,358 Interest expense: Deposits - - 63,298 ( 1,197) 62,101 Short-term borrowings - - 1,048 - 1,048 Long-term debt 9,632 1,557 2,925 - 14,114 Total interest expense 9,632 1,557 67,271 ( 1,197) 77,263 Net interest income (expense) 572,239 ( 1,465) 482,321 ( 580,000) 473,095 Provision for credit losses - loan portfolios 158 - 188,837 - 188,995 Provision for credit losses - investment securities - - 736 - 736 Net interest income (expense) after provision for credit losses 572,081 ( 1,465) 292,748 ( 580,000) 283,364 Service charges on deposit accounts - - 41,659 - 41,659 Other service fees - - 64,899 ( 126) 64,773 Mortgage banking activities - - 6,420 - 6,420 Net loss, including impairment on equity securities ( 1,543) - ( 1,266) 81 ( 2,728) Net profit on trading account debt securities - - 491 - 491 Net gain on sale of loans, including valuation adjustments on loans held-for-sale - - 957 - 957 Indemnity reserves on loans sold expense - - ( 4,793) - ( 4,793) Other operating income (expense) 4,169 - 15,701 ( 6) 19,864 Total non-interest income 2,626 - 124,068 ( 51) 126,643 Operating expenses: Personnel costs 18,273 - 128,558 - 146,831 Net occupancy expenses 1,053 - 24,105 - 25,158 Equipment expenses 873 1 20,731 - 21,605 Other taxes 62 1 13,618 - 13,681 Professional fees 6,466 30 94,701 ( 126) 101,071 Communications 127 - 5,827 - 5,954 Business promotion 816 - 13,381 - 14,197 FDIC deposit insurance - - 5,080 - 5,080 Other real estate owned (OREO) expenses - - 2,479 - 2,479 Other operating expenses ( 26,583) 13 61,346 ( 697) 34,079 Amortization of intangibles 24 - 2,449 - 2,473 Total operating expenses 1,111 45 372,275 ( 823) 372,608 Income (loss) before income tax and equity in (losses) earnings of subsidiaries 573,596 ( 1,510) 44,541 ( 579,228) 37,399 Income tax (benefit) expense - ( 317) 3,145 269 3,097 Income (loss) before equity in losses of subsidiaries 573,596 ( 1,193) 41,396 ( 579,497) 34,302 Equity in undistributed losses of subsidiaries ( 539,294) ( 43,452) - 582,746 - Net income (loss) $ 34,302 $ ( 44,645) $ 41,396 $ 3,249 $ 34,302 Comprehensive income (loss), net of tax $ 414,863 $ ( 15,088) $ 424,973 $ ( 409,885) $ 414,863 Condensed Consolidating Statement of Operations (Unaudited) Quarter ended March 31, 2019 All other Popular, Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Interest and dividend income: Dividend income from subsidiaries $ 202,300 $ - $ - $ ( 202,300) $ - Loans 588 - 447,125 - 447,713 Money market investments 1,122 51 29,220 ( 1,173) 29,220 Investment securities 154 46 80,836 - 81,036 Total interest and dividend income 204,164 97 557,181 ( 203,473) 557,969 Interest expense: Deposits - - 71,999 ( 1,173) 70,826 Short-term borrowings - - 1,600 - 1,600 Long-term debt 9,632 1,557 3,391 - 14,580 Total interest expense 9,632 1,557 76,990 ( 1,173) 87,006 Net interest income (expense) 194,532 ( 1,460) 480,191 ( 202,300) 470,963 Provision for credit losses - loan portfolios 106 - 41,719 - 41,825 Net interest income (expense) after provision for credit losses 194,426 ( 1,460) 438,472 ( 202,300) 429,138 Service charges on deposit accounts - - 38,691 - 38,691 Other service fees 1 - 64,406 ( 100) 64,307 Mortgage banking activities - - 9,926 - 9,926 Net gain, including impairment on equity securities 587 - 859 ( 13) 1,433 Net profit on trading account debt securities - - 260 - 260 Adjustments (expense) to indemnity reserves on loans sold - - ( 93) - ( 93) Other operating income (expense) 5,169 ( 1,267) 18,015 ( 11) 21,906 Total non-interest income (expense) 5,757 ( 1,267) 132,064 ( 124) 136,430 Operating expenses: Personnel costs 18,327 - 124,790 - 143,117 Net occupancy expenses 1,047 - 22,535 ( 45) 23,537 Equipment expenses 672 1 19,032 - 19,705 Other taxes 62 - 11,600 - 11,662 Professional fees 2,689 27 84,850 ( 100) 87,466 Communications 114 - 5,735 - 5,849 Business promotion 782 - 13,892 - 14,674 FDIC deposit insurance - - 4,806 - 4,806 Other real estate owned (OREO) expenses - - 2,677 - 2,677 Other operating expenses ( 21,339) 13 53,512 ( 571) 31,615 Amortization of intangibles 24 - 2,288 - 2,312 Total operating expenses 2,378 41 345,717 ( 716) 347,420 Income (loss) before income tax and equity in (losses) earnings of subsidiaries 197,805 ( 2,768) 224,819 ( 201,708) 218,148 Income tax (benefit) expense - ( 581) 50,586 218 50,223 Income (loss) before equity in (losses) earnings of subsidiaries 197,805 ( 2,187) 174,233 ( 201,926) 167,925 Equity in undistributed (losses) earnings of subsidiaries ( 29,880) 12,145 - 17,735 - Net income $ 167,925 $ 9,958 $ 174,233 $ ( 184,191) $ 167,925 Comprehensive income, net of tax $ 271,920 $ 28,018 $ 278,854 $ ( 306,872) $ 271,920 Condensed Consolidating Statement of Cash Flows Quarter ended March 31, 2020 All other Popular, Inc. PNA subsidiaries Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. and eliminations entries Consolidated Cash flows from operating activities: Net income (loss) $ 34,302 $ ( 44,645) $ 41,396 $ 3,249 $ 34,302 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Equity in earnings of subsidiaries, net of dividends or distributions 539,294 43,452 - ( 582,746) - Provision for credit losses 158 - 189,573 - 189,731 Amortization of intangibles 24 - 2,449 - 2,473 Depreciation and amortization of premises and equipment 247 - 14,239 - 14,486 Net accretion of discounts and amortization of premiums and deferred fees 308 7 ( 27,584) - ( 27,269) Share-based compensation 4,200 - 1,131 - 5,331 Fair value adjustments on mortgage servicing rights - - 5,229 - 5,229 Indemnity reserves on loans sold expense - - 4,793 - 4,793 Earnings from investments under the equity method, net of dividends or distributions ( 3,586) - ( 6,130) - ( 9,716) Deferred income tax benefit - ( 317) ( 23,104) 269 ( 23,152) (Gain) loss on: Disposition of premises and equipment and other productive assets - - ( 1,369) - ( 1,369) Proceeds from insurance claims - - ( 366) - ( 366) Sale of loans, including valuation adjustments on loans held for sale and mortgage banking activities - - ( 4,944) - ( 4,944) Sale of foreclosed assets, including write-downs - - ( 4,850) - ( 4,850) Acquisitions of loans held-for-sale - - ( 51,163) - ( 51,163) Proceeds from sale of loans held-for-sale - - 12,135 - 12,135 Net originations on loans held-for-sale - - ( 58,166) - ( 58,166) Net decrease (increase) in: Trading debt securities - - 117,276 - 117,276 Equity securities ( 540) - 267 - ( 273) Accrued income receivable 110 95 4,759 ( 170) 4,794 Other assets 2,437 27 51,653 1,527 55,644 Net (decrease) increase in: Interest payable ( 4,594) ( 1,550) ( 3,514) 170 ( 9,488) Pension and other postretirement benefits obligations - - 3,276 - 3,276 Other liabilities ( 5,974) 1 ( 57,543) ( 2,219) ( 65,735) Total adjustments 532,084 41,715 168,047 ( 583,169) 158,677 Net cash provided by (used in) operating activities 566,386 ( 2,930) 209,443 ( 579,920) 192,979 Cash flows from investing activities: Net decrease (increase) in money market investments 10,000 2,930 ( 2,679,671) ( 12,930) ( 2,679,671) Purchases of investment securities: Available-for-sale - - ( 1,550,746) - ( 1,550,746) Equity - - ( 15,140) ( 79) ( 15,219) Proceeds from calls, paydowns, maturities and redemptions of investment securities: Available-for-sale - - 3,838,754 - 3,838,754 Held-to-maturity - - 2,877 - 2,877 Proceeds from sale of investment securities: Equity - - 12,321 - 12,321 Net repayments (disbursements) on loans 147 - ( 192,986) - ( 192,839) Proceeds from sale of loans - - 1,884 - 1,884 Acquisition of loan portfolios - - ( 96,153) - ( 96,153) Return of capital from equity method investments - - 131 - 131 Payments to acquire equity method investments - - ( 440) - ( 440) Acquisition of premises and equipment ( 901) - ( 14,232) - ( 15,133) Proceeds from insurance claims - - 366 - 366 Proceeds from sale of: Premises and equipment and other productive assets 12 - 6,647 - 6,659 Foreclosed assets - - 19,413 - 19,413 Net cash provided by (used in) investing activities 9,258 2,930 ( 666,975) ( 13,009) ( 667,796) Cash flows from financing activities: Net increase (decrease) in: Deposits - - 1,055,023 ( 7,682) 1,047,341 Assets sold under agreements to repurchase - - ( 14,612) - ( 14,612) Other short-term borrowings - - 100,000 - 100,000 Payments of notes payable - - ( 43,800) - ( 43,800) Principal payments of finance leases - - ( 538) - ( 538) Proceeds from issuance of common stock 3,969 - - - 3,969 Payments for repurchase of reedemable preferred stock ( 28,017) - - - ( 28,017) Dividends paid to parent company - - ( 580,000) 580,000 - Dividends paid ( 29,726) - - - ( 29,726) Net payments for repurchase of common stock ( 500,183) - ( 39) - ( 500,222) Payments related to tax withholding for share-based compensation ( 1,281) - ( 1,298) - ( 2,579) Net cash (used in) provided by financing activities ( 555,238) - 514,736 572,318 531,816 Net decrease in cash and due from banks, and restricted cash 20,406 - 57,204 ( 20,611) 56,999 Cash and due from banks, and restricted cash at beginning of period 56,554 - 393,777 ( 56,008) 394,323 Cash and due from banks, and restricted cash at end of period $ 76,960 $ - $ 450,981 $ ( 76,619) $ 451,322 Condensed Consolidating Statement of Cash Flows Quarter ended March 31, 2019 All other Popular, Inc. PNA subsidiaries Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. and eliminations entries Consolidated Cash flows from operating activities: Net income $ 167,925 $ 9,958 $ 174,233 $ ( 184,191) $ 167,925 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Equity in earnings of subsidiaries, net of dividends or distributions 29,880 ( 12,145) - ( 17,735) - Provision for loan losses 106 - 41,719 - 41,825 Amortization of intangibles 24 - 2,288 - 2,312 Depreciation and amortization of premises and equipment 188 - 14,107 - 14,295 Net accretion of discounts and amortization of premiums and deferred fees 316 7 ( 39,136) - ( 38,813) Share-based compensation 5,369 - 1,561 - 6,930 Fair value adjustments on mortgage servicing rights - - 3,825 - 3,825 Adjustments to indemnity reserves on loans sold - - 93 - 93 Earnings from investments under the equity method, net of dividends or distributions ( 4,587) 1,267 ( 5,707) - ( 9,027) Deferred income tax (benefit) expense - ( 581) 46,159 218 45,796 Loss (gain) on: Disposition of premises and equipment and other productive assets 40 - ( 2,305) - ( 2,265) Sale of loans, including valuation adjustments on loans held for sale and mortgage banking activities - - ( 4,058) - ( 4,058) Sale of foreclosed assets, including write-downs - - ( 3,772) - ( 3,772) Acquisitions of loans held-for-sale - - ( 44,748) - ( 44,748) Proceeds from sale of loans held-for-sale - - 13,802 - 13,802 Net originations on loans held-for-sale - - ( 53,231) - ( 53,231) Net decrease (increase) in: Trading debt securities - - 105,838 - 105,838 Equity securities ( 2,374) - ( 1,988) - ( 4,362) Accrued income receivable ( 99) 97 3,326 ( 100) 3,224 Other assets ( 1,337) 26 24,028 5,992 28,709 Net (decrease) increase in: Interest payable ( 4,594) ( 1,551) ( 870) 100 ( 6,915) Pension and other postretirement benefits obligations - - 5,297 - 5,297 Other liabilities ( 9,019) ( 98) ( 84,870) ( 6,598) ( 100,585) Total adjustments 13,913 ( 12,978) 21,358 ( 18,123) 4,170 Net cash provided by (used in) operating activities 181,838 ( 3,020) 195,591 ( 202,314) 172,095 Cash flows from investing activities: Net decrease (increase) in money market investments 45,000 3,020 ( 643,117) ( 48,020) ( 643,117) Purchases of investment securities: Available-for-sale - - ( 3,123,508) - ( 3,123,508) Equity - - ( 1,297) 58 ( 1,239) Proceeds from calls, paydowns, maturities and redemptions of investment securities: Available-for-sale - - 3,006,779 - 3,006,779 Held-to-maturity - - 2,587 - 2,587 Proceeds from sale of investment securities: Equity - - 2,679 - 2,679 Net repayments (disbursements) on loans 252 - ( 79,221) - ( 78,969) Proceeds from sale of loans - - 7,806 - 7,806 Acquisition of loan portfolios - - ( 129,875) - ( 129,875) Return of capital from equity method investments - - 1,371 - 1,371 Acquisition of premises and equipment ( 231) - ( 19,207) - ( 19,438) Proceeds from sale of: Premises and equipment and other productive assets 3 - 5,972 - 5,975 Foreclosed assets - - 26,119 - 26,119 Net cash provided by (used in) investing activities 45,024 3,020 ( 942,912) ( 47,962) ( 942,830) Cash flows from financing activities: Net increase (decrease) in: Deposits - - 1,073,526 96,180 1,169,706 Assets sold under agreements to repurchase - - ( 80,659) - ( 80,659) Other short-term borrowings - - 1 - 1 Payments of notes payable - - ( 59,526) - ( 59,526) Principal payments of finance leases - - ( 439) - ( 439) Proceeds from issuance of common stock 3,981 - ( 1,005) - 2,976 Dividends paid to parent company - - ( 202,300) 202,300 - Dividends paid ( 25,713) - - - ( 25,713) Net payments for repurchase of common stock ( 250,271) - 2 ( 45) ( 250,314) Payments related to tax withholding for share-based compensation ( 2,805) - - - ( 2,805) Net cash (used in) provided by financing activities ( 274,808) - 729,600 298,435 753,227 Net decrease in cash and due from banks, and restricted cash ( 47,946) - ( 17,721) 48,159 ( 17,508) Cash and due from banks, and restricted cash at beginning of period 68,278 - 402,995 ( 68,022) 403,251 Cash and due from banks, and restricted cash at end of period $ 20,332 $ - $ 385,274 $ ( 19,863) $ 385,743

Basis of presentation (Policies

Basis of presentation (Policies)	3 Months Ended
	Mar. 31, 2020
Accounting Policies
Consolidation	Basis of Presentation The consolidated interim financial statements have been prepared without audit. The Consolidated Statement of Financial Condition data at December 31, 2019 was derived from audited financial statements. The unaudited interim financial statements are, in the opinion of management, a fair statement of the results for the periods reported and include all necessary adjustments, all of a normal recurring nature, for a fair statement of such results. Certain information and note disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted from the unaudited financial statements pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, these financial statements should be read in conjunction with the audited Consolidated Financial Statements of the Corporation for the year ended December 31, 2019, included in the Corporation’s 2019 Form 10-K. Operating results for the interim periods disclosed herein are not necessarily indicative of the results that may be expected for a full year or any future period.
Use of estimates	Use of Estimates in the Preparation of Financial Statements The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.

New Accounting Pronouncements (

New Accounting Pronouncements (Policies)	3 Months Ended
	Mar. 31, 2020
Accounting Policies
New accounting pronouncements policies	Recently Adopted Accounting Standards Updates Standard Description Date of adoption Effect on the financial statements FASB ASU 2020-03, Codification Improvements to Financial Instruments The FASB issued ASU 2020-03 in March 2020, which, among other things, provides clarification on issues related to the term that should be used to measure expected credit losses of net investments in leases and that an allowance for credit losses should be recorded once control of financial assets has been regained. January 1, 2020 The Corporation was not impacted by the adoption of ASU 2020-03 during the first quarter of 2020. FASB ASU 2019-08, Compensation – Stock Compensation (Topic 718) and Revenue from Contracts with Customers (Topic 606): Codification Improvements – Share-Based Consideration Payable to a Customer The FASB issued ASU 2019-08 in November 2019, which requires that an entity measure and classify share-based payment awards granted to a customer in accordance with Topic 718. Therefore, the grant-date fair value of the share-based payment awards will be the basis for the reduction of the transaction price. January 1, 2020 The Corporation was not impacted by the adoption of ASU 2019-08 during the first quarter of 2020 since it does not grant shared-based payments awards to its customers. Standard Description Date of adoption Effect on the financial statements FASB ASU 2018-18, Collaborative Arrangements (Topic 808): Clarifying the Interaction between Topic 808 and Topic 606 The FASB issued ASU 2018-18 in November 2018 which, among other things, provides guidance on how to assess whether certain collaborative arrangement transactions should be accounted for under Topic 606. January 1, 2020 The Corporation was not impacted by the adoption of ASU 2018-18 during the first quarter of 2020 since it does not have collaborative arrangements. FASB ASU 2018-15, Intangibles – Goodwill and Other – Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract The FASB issued ASU 2018-15 in August 2018 which, among other things, aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software, and clarifies the term over which such capitalized implementation costs should be amortized. January 1, 2020 The Corporation adopted ASU 2018-15 during the first quarter of 2020 and was not significantly impacted, since it applied the existing guidance and capitalized implementation costs of cloud computing arrangements. Capitalized implementation costs of cloud computing arrangements are presented as part of “Other assets”. Refer to amended disclosures on Note 13, Other assets. Standard Description Date of adoption Effect on the financial statements FASB ASU 2017-04, Intangibles – Goodwill and Other (Topic 350): Simplifying the Accounting for Goodwill Impairment The FASB issued ASU 2017-04 in January 2017, which simplifies the accounting for goodwill impairment by removing Step 2 of the two-step goodwill impairment test under the current guidance. Goodwill impairment will now be the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. Entities will be required to disclose the amount of goodwill at reporting units with zero or negative carrying amounts. January 1, 2020 The Corporation adopted ASU 2017-04 during the first quarter of 2020 and, as such, considered this guidance when performing the interim impairment test as of March 31, 2020. Refer to Note 14, Goodwill and other intangible assets, for additional information. FASB ASU 2017-03, Accounting Changes and Error Corrections (Topic 250) and Investments-Equity Method and Joint Ventures (Topic 323): Amendments to SEC Paragraphs Pursuant to Staff Announcements at the September 22, 2016 and November 17, 2016 EITF Meetings (SEC Update) The FASB issued ASU 2017-03 in January 2017, which incorporates into the Accounting Standards Codification recent SEC guidance about certain investments in qualified affordable housing and disclosing under SEC SAB Topic 11.M the effect on financial statements of adopting the revenue, leases and credit losses standards. January 1, 2020 The Corporation has considered the guidance in this Update in its disclosures on the effect in its consolidated financial statements of adoption of the new Credit Loss Standard, discussed below. FASB ASUs Financial Instruments – Credit Losses (Topic 326) Since June 2016, the FASB has issued a series of ASUs mainly related to credit losses (Topic 326), which replace the incurred loss model with a current expected credit loss (“CECL”) model. The CECL model applies to financial assets measured at amortized cost that are subject to credit losses and certain off-balance sheet exposures. CECL establishes a forw ard-looking methodology that reflects the expected credit losses over the lives of financial assets, starting when such assets are first acquired. Under the revised methodology, credit losses will be measured based on past events, current conditions and reasonable and supportable forecasts that affect the collectability of financial assets. CECL also revises the approach to recognizing credit losses for available-for-sale securities by replacing the direct write-down approach with the allowance approach and limiting the allowance to the amount at which the security’s fair value is less than the amortized cost. In addition, CECL provides that the initial allowance for credit losses on purchased credit deteriorated (“PCD”) financial assets will be recorded as an increase to the purchase price, with subsequent changes to the allowance recorded as a credit loss expense. The amendments to Topic 326 include the areas of accrued interest receivable, transfers of loans and debt securities between classifications and the inclusion of expected recoveries in the allowance for credit losses including PCD assets. The standards also expand credit quality disclosures. These accounting standards updates were effective on January 1, 2020. The Corporation adopted the new CECL accounting standard effective on January 1, 2020. As a result of the adoption, the Corporation recorded an increase in its allowance for credit losses related to its loan portfolio of $ 315 million, and a decrease of $ 9 million in the allowance for credit losses for unfunded commitments and credit recourse guarantees which is recorded in Other Liabilities. The Corporation also recognized an allowance for credit losses of approximately $ 13 million related to its held-to-maturity debt securities portfolio. The adoption of CECL was recognized under the modified retrospective approach. Therefore, the adjustments to record the increase in the allowance for credit losses was recorded as a decrease to the opening balance of retained earnings of the year of implementation, net of income taxes, except for approximately $ 17 million related to loans previously accounted under ASC Subtopic 310-30, which resulted in a reclassification between certain contra loan balance accounts to the allowance for credit losses. The total impact to retained earnings, net of tax, related to the adoption of CECL was of $ 205.8 million. As part of the adoption of CECL, the Corporation has made the election to break the existing pools of purchased credit impaired (“PCI”) loans previously accounted for under the ASC Subtopic 310-30 guidance. These loans are now accounted for on an individual loan basis under the PCD accounting methodology under CECL. Following the applicable accounting guidance, PCI loans were previously excluded from non-performing status. Upon transition to the individual loan measurement, these loans are no longer excluded from non-performing status, resulting in an increase of $ 278 million in NPLs at January 1, 2020. This increase includes $ 144 million in loans currently over 90 days past due and $ 134 million in loans that are not delinquent in their payment terms but are reported as non-performing due to other credit quality considerations. The Corporation will avail itself of the option to phase in over a period of three years, beginning on January 1, 2022, the day-one effects on regulatory capital arising from the adoption of CECL. The Corporation was also impacted by the additional disclosures required by CECL. The CECL accounting standard also requires additional disclosures related to delinquencies, collateral types and other credit metrics for loans and investments. Refer to Notes 7, Investment Securities Held- to- maturity, Note 8 -Loans and Note 9- Allowance for Credit losses for additional disclosures provided in compliance with the new CECL standard. Additionally, adoption of the following standards during 2020 did not have a significant impact on the Corporation’s Consolidated Financial Statements:  FASB ASUs 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities Accounting Standards Updates Not Yet Adopted Standard Description Date of adoption Effect on the financial statements FASB ASU 2020-04, Reference Rate Reform (Topic 848) The FASB issued ASU 2020-04 in March 2020, which provides accounting relief from the future impact of the cessation of LIBOR by, among other things, providing optional expedients to treat contract modifications resulting from such reference rate reform as a continuation of the existing contract and for hedging relationships to not be de-designated resulting from such changes provided certain criteria are met. December 31, 2022 The Corporation is currently in the process of identifying its LIBOR-based contracts that will be impacted by this standard, incorporating fallback language if negotiated and incorporating reference rate language in new contracts to prepare for these changes. Notwithstanding, it will elect such optional expedients for contracts left unmodified. For other recently issued Accounting Standards Updates not yet effective, refer to Note 3 to the Consolidated Financial Statements included in the 2019 Form 10-K.

Summary of significant accoun_2

Summary of significant accounting policies (Policies)	3 Months Ended
	Mar. 31, 2020
Accounting Policies
Investments securities	Investment securities Debt securities that the Corporation has the intent and ability to hold to maturity are classified as debt securities held-to-maturity and reported at amortized cost. An allowance for credit losses is established for the expected credit losses over the remaining term of debt securities-held-to-maturity. The Corporation has established a methodology to estimate credit losses which considers qualitative factors, including internal credit ratings and the underlying source of repayment in determining the amount of expected credit losses. Debt securities held-to-maturity are written-off through the allowance for credit losses when a portion or the entire amount is deemed uncollectible, based on the information considered to develop expected credit losses through the life of the asset. The allowance for credit losses is estimated by leveraging the expected loss framework for mortgages in the case of securities collateralized by 2 nd Debt securities classified as available-for-sale are reported at fair value. Declines in fair value below the securities’ amortized cost which are not related to estimated credit losses are recorded through other comprehensive income or loss, net of taxes. If the Corporation intends to sell or believes it is more likely than not that it will be required to sell the debt security, it is written down to fair value through earnings. Credit losses relating to available-for-sale debt securities should be recorded through an allowance for credit losses, which will be limited to the difference between the amortized cost and the fair value of the asset. The allowance for credit losses should be established for the expected credit losses over the remaining term of debt security. The Corporation’s portfolio of available-for-sale securities is comprised mainly of U.S. Treasury notes and obligations from the U.S. Government. These securities have an explicit or implicit guarantee from the U.S. government, are highly rated by major rating agencies, and have a long history of no credit losses. Accordingly, the Corporation applies a zero-credit loss assumption and no allowance for credit losses has been established. The Corporation monitors its securities portfolio composition and credit performance on a quarterly basis to determine if any allowance is considered necessary. Debt securities available-for-sale are written-off when a portion or the entire amount is deemed uncollectible, based on the information considered to develop expected credit losses through the life of the asset.
Loans	Loans Purchased loans with no evidence of credit deterioration since origination are accounted at fair value upon acquisition. Credit discounts are included in the determination of fair value and are amortized over the remaining contractual term using the effective interest method. An allowance for credit losses is recognized as a provision expense for expected losses over the remaining life of the loans.
Loans acquired with deteriorated credit quality	Loans acquired with deteriorated credit quality PCD loans are defined as those with evidence of a more-than-insignificant deterioration in a loan’s credit quality since origination. PCD loans are initially recorded at its purchase price plus an estimated allowance for credit losses. Upon the acquisition of a PCD loan, the Corporation makes an estimate of the expected credit losses over the remaining contractual term of each individual loan. The estimated credit losses over the life of the loan is recorded as an allowance of credit losses with a corresponding addition to the loan purchase price. The amount of the purchase premium or discount which is not related to credit risk is amortized over the life of the loan through net interest income using the effective interest method or a method that approximates the effective interest method. Changes in expected credit losses are recorded as an increase or decrease to the allowance for credit losses with a corresponding charge (reverse) to the provision for credit losses in the Consolidated Statement of Operations. Refer to Note 8 to the Consolidated Financial Statements for additional information with respect to loans acquired with deteriorated credit quality.
Allowance for credit losses - loans portfolio	Allowance for credit losses – loans portfolio The Corporation establishes an allowance for credit losses (“ACL”) for its loan portfolio based on its estimate of credit losses over the remaining contractual term of the loans, adjusted for expected prepayments. An ACL is recognized for all loans including originated and purchased loans, since inception, with a corresponding charge to the provision for loan losses, except for PCD loans for which the ACL at acquisition is recorded as an addition to the purchase price with subsequent changes recorded in earnings. The Corporation has established a methodology to estimate the ACL which includes a reasonable and supportable forecast period for estimating credit losses, considering quantitative and qualitative factors as well as the economic outlook. As part of this methodology management will evaluate various macroeconomic scenarios, provided by third parties, before selecting a single forward-looking scenario for loss estimation. This evaluation may include benchmarking procedures as well as careful analysis of the underlying assumptions used to build the scenarios. The Corporation may process, from time to time additional macroeconomic scenarios as part of its qualitative adjustment framework. The macroeconomic variables chosen to estimate credit losses were selected by combining quantitative procedures with expert judgment. These variables were determined to be the best predictors of expected credit losses within the Corporation’s loan portfolios and include drivers such as; unemployment rate, different measures of employment levels, house prices, gross domestic product and measures of disposable income, amongst others. The loss estimation framework includes a reasonable and supportable period of 2 years for PR portfolios, gradually reverting, over a 1-year horizon, to historical macroeconomic variables at the model input level. For the US portfolio the reasonable and supportable period considers the contractual life of the asset, impacted by prepayments, except for the US CRE portfolio. The US CRE portfolio utilizes a 2 year reasonable and supportable period gradually reverting, over a 1-year horizon, to historical information at the output level. The Corporation developed loan level quantitative models distributed by geography and loan type. This segmentation was determined by evaluating their risk characteristics, which include default patterns, source of repayment, type of collateral, and lending channels, amongst others. The modeling framework includes competing risk models to generate lifetime defaults and prepayments, and other loan level modeling techniques to estimate loss severity. Recoveries on future losses are contemplated as part of the loss severity modeling. These parameters are estimated by combining internal risk factors with macroeconomic expectations. In order to generate the expected credit losses, the output of these models is combined with loan level repayment information. The internal risk factors contemplated within the models may include borrowers credit scores, loan-to-value, delinquency status, risk ratings, interest rate, loan term, loan age and type of collateral, amongst others. The allowance for credit losses also includes a qualitative framework that addresses two main components; losses that are expected but not captured within the quantitative modeling framework, and model imprecision. In order to identify potential losses that are not captured through the models, management evaluated model limitations as well as the different risks covered by the variables used in each quantitative model. This assessment took into consideration factors listed as part of ASU 326-20-55-4. To complement the analysis management also evaluated sectors that have low levels of historical defaults, but current conditions show the potential for future losses. This type of qualitative adjustment is more prevalent in the commercial portfolios. The model imprecision component of the qualitative adjustments is determined after evaluating model performance for these portfolios through different time periods. This type of qualitative adjustment mainly impacts consumer portfolios. The Corporation has designated loans classified as collateral dependent for which it applies the practical expedient to measure the ACL based on the fair value of the collateral less cost to sell, when the repayment is expected to be provided substantially by the sale or operation of the collateral and the borrower is experiencing financial difficulty. The fair value of the collateral is based on appraisals, which may be adjusted due to their age, and the type, location, and condition of the property or area or general market conditions to reflect the expected change in value between the effective date of the appraisal and the measurement date. In the case of trouble debt restructurings, the established framework captures the impact of concessions through discounting modified contractual cash flows, both principal and interest, at the loan’s original effective rate. The impact of these concessions is combined with the expected credit losses generated by the quantitative loss models in order to arrive at the allowance for credit losses. As a result, the allowance for credit losses related to TDRs is impacted by the expected macroeconomic conditions. The Credit Cards portfolio, due to its revolving nature, does not have a specified maturity date. To estimate the average remaining term of this segment management evaluated the portfolios payment behavior based on internal historical data. These payment behaviors were further classified into sub-categories that accounted for delinquency history and differences between transactors, revolvers and customers that have exhibited mixed transactor/revolver behavior. Transactors are defined as active accounts without any finance charge in the last 6 months. The paydown curves generated for each sub-category are applied to the outstanding exposure at the measurement date using the first-in first-out (FIFO) methodology. These amortization patterns are combined with loan level default and loss severity modeling to arrive at the allowance for credit losses.
Accrued interest receivable	Accrued interest receivable The amortized basis for loans and investments in debt securities is presented exclusive of accrued interest receivable. The Corporation has elected not to establish an allowance for credit losses for accrued interest receivable for loans and investments in debt securities, given the Corporation’s non-accrual policies, in which accrual of interest is discontinued and reversed based on the asset’s delinquency status. Refer to Note 2 to the Consolidated Financial Statements included in the Corporation’s Annual Report on Form 10k for year ended December 31, 2019 for a description of the Corporation’s nonaccrual policies.
Reserve for unfunded commitments	Reserve for unfunded commitments The Corporation establishes a reserve for unfunded commitments, based on the estimated losses over the remaining term of the facility, which is based on the maximum repayment term associated with future draws from credit lines. An allowance is not established for commitments that are unconditionally cancellable by the Corporation. Accordingly, no reserve is established for unfunded commitments related to its credit cards portfolio. Reserve for the unfunded portion of credit commitments is presented separately within other liabilities in the Consolidated Statements of Financial Condition.
Gurantees, including indirect gurantees of indebtness of others	Guarantees, including indirect guarantees of indebtedness to others The estimated losses to be absorbed under the credit recourse arrangements are recorded as a liability when the loans are sold and are updated by accruing or reversing expense (categorized in the line item “Adjustments (expense) to indemnity reserves on loans sold” in the consolidated statements of operations) throughout the life of the loan, as necessary, when additional relevant information becomes available. The recourse liability is estimated using loan level statistical techniques. Internal factors that are evaluated include customer credit scores, refreshed loan-to-values, loan age, and outstanding balance, amongst others. The methodology leverages the expected loss framework for mortgage loans and includes macroeconomic expectations based on a 2 year reasonable and supportable period, gradually reverting over a 1-year horizon to historical macroeconomic variables at the input level. Estimated future defaults, prepayments and loss severity are combined with loan level repayment information in order to estimate lifetime expected losses for this portfolio. The reserve for the estimated losses under the credit recourse arrangements is presented separately within other liabilities in the Consolidated Statements of Financial Condition.

Revenue from contracts with cus

Revenue from contracts with customers (Policies)	3 Months Ended
	Mar. 31, 2020
Accounting Policies
Revenue recognition	Revenue from contracts with customers is recognized when, or as, the performance obligations are satisfied by the Corporation by transferring the promised services to the customers. A service is transferred to the customer when, or as, the customer obtains control of that service. A performance obligation may be satisfied over time or at a point in time. Revenue from a performance obligation satisfied over time is recognized based on the services that have been rendered to date. Revenue from a performance obligation satisfied at a point in time is recognized when the customer obtains control over the service. The transaction price, or the amount of revenue recognized, reflects the consideration the Corporation expects to be entitled to in exchange for those promised services. In determining the transaction price, the Corporation considers the effects of variable consideration. Variable consideration is included in the transaction price only to the extent it is probable that a significant reversal in the amount of cumulative revenue recognized will not occur. The Corporation is the principal in a transaction if it obtains control of the specified goods or services before they are transferred to the customer. If the Corporation acts as principal, revenues are presented in the gross amount of consideration to which it expects to be entitled and are not netted with any related expenses. On the other hand, the Corporation is an agent if it does not control the specified goods or services before they are transferred to the customer. If the Corporation acts as an agent, revenues are presented in the amount of consideration to which it expects to be entitled, net of related expenses. Following is a description of the nature and timing of revenue streams from contracts with customers: Service charges on deposit accounts Service charges on deposit accounts are earned on retail and commercial deposit activities and include, but are not limited to, nonsufficient fund fees, overdraft fees and checks stop payment fees. These transaction-based fees are recognized at a point in time, upon occurrence of an activity or event or upon the occurrence of a condition which triggers the fee assessment. The Corporation is acting as principal in these transactions. Debit card fees Debit card fees include, but are not limited to, interchange fees, surcharging income and foreign transaction fees. These transaction-based fees are recognized at a point in time, upon occurrence of an activity or event or upon the occurrence of a condition which triggers the fee assessment. Interchange fees are recognized upon settlement of the debit card payment transactions. The Corporation is acting as principal in these transactions. Insurance fees Insurance fees include, but are not limited to, commissions and contingent commissions. Commissions and fees are recognized when related policies are effective since the Corporation does not have an enforceable right to payment for services completed to date. An allowance is created for expected adjustments to commissions earned related to policy cancellations. Contingent commissions are recorded on an accrual basis when the amount to be received is notified by the insurance company. The Corporation is acting as an agent since it arranges for the sale of the policies and receives commissions if, and when, it achieves the sale. Credit card fees Credit card fees include, but are not limited to, interchange fees, additional card fees, cash advance fees, balance transfer fees, foreign transaction fees, and returned payments fees. Credit card fees are recognized at a point in time, upon the occurrence of an activity or an event. Interchange fees are recognized upon settlement of the credit card payment transactions. The Corporation is acting as principal in these transactions. Sale and administration of investment products Fees from the sale and administration of investment products include, but are not limited to, commission income from the sale of investment products, asset management fees, underwriting fees, and mutual fund fees. Commission income from investment products is recognized on the trade date since clearing, trade execution, and custody services are satisfied when the customer acquires or disposes of the rights to obtain the economic benefits of the investment products and brokerage contracts have no fixed duration and are terminable at will by either party. The Corporation is acting as principal in these transactions since it performs the service of providing the customer with the ability to acquire or dispose of the rights to obtain the economic benefits of investment products. Asset management fees are satisfied over time and are recognized in arrears. At contract inception, the estimate of the asset management fee is constrained from the inclusion in the transaction price since the promised consideration is dependent on the market and thus is highly susceptible to factors outside the manager’s influence. As advisor, the broker-dealer subsidiary is acting as principal. Underwriting fees are recognized at a point in time, when the investment products are sold in the open market at a markup. When the broker-dealer subsidiary is lead underwriter, it is acting as an agent. In turn, when it is a participating underwriter, it is acting as principal. Mutual fund fees, such as distribution fees, are considered variable consideration and are recognized over time, as the uncertainty of the fees to be received is resolved as NAV is determined and investor activity occurs. The promise to provide distribution-related services is considered a single performance obligation as it requires the provision of a series of distinct services that are substantially the same and have the same pattern of transfer. When the broker-dealer subsidiary is acting as a distributor, it is acting as principal. In turn, when it acts as third-party dealer, it is acting as an agent. Trust fees Trust fees are recognized from retirement plan, mutual fund administration, investment management, trustee, escrow, and custody and safekeeping services. These asset management services are considered a single performance obligation as it requires the provision of a series of distinct services that are substantially the same and have the same pattern of transfer. The performance obligation is satisfied over time, except for optional services and certain other services that are satisfied at a point in time. Revenues are recognized in arrears, when, or as, the services are rendered. The Corporation is acting as principal since, as asset manager, it has the obligation to provide the specified service to the customer and has the ultimate discretion in establishing the fee paid by the customer for the specified services.

Fair Value Measurement (Policie

Fair Value Measurement (Policies)	3 Months Ended
	Mar. 31, 2020
Accounting Policies
Fair value measurement policy	ASC Subtopic 820-10 “Fair Value Measurements and Disclosures” establishes a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value into three levels in order to increase consistency and comparability in fair value measurements and disclosures. The hierarchy is broken down into three levels based on the reliability of inputs as follows:  Level 1 - Unadjusted quoted prices in active markets for identical assets or liabilities that the Corporation has the ability to access at the measurement date. Valuation on these instruments does not necessitate a significant degree of judgment since valuations are based on quoted prices that are readily available in an active market.  Level 2 - Quoted prices other than those included in Level 1 that are observable either directly or indirectly. Level 2 inputs include quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, or other inputs that are observable or that can be corroborated by observable market data for substantially the full term of the financial instrument.  Level 3 - Inputs are unobservable and significant to the fair value measurement. Unobservable inputs reflect the Corporation’s own assumptions about assumptions that market participants would use in pricing the asset or liability. The Corporation maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that the observable inputs be used when available. Fair value is based upon quoted market prices when available. If listed prices or quotes are not available, the Corporation employs internally-developed models that primarily use market-based inputs including yield curves, interest rates, volatilities, and credit curves, among others. Valuation adjustments are limited to those necessary to ensure that the financial instrument’s fair value is adequately representative of the price that would be received or paid in the marketplace. These adjustments include amounts that reflect counterparty credit quality, the Corporation’s credit standing, constraints on liquidity and unobservable parameters that are applied consistently. There have been no changes in the Corporation’s methodologies used to estimate the fair value of assets and liabilities from those disclosed in the 2019 Form 10-K. The estimated fair value may be subjective in nature and may involve uncertainties and matters of significant judgment for certain financial instruments. Changes in the underlying assumptions used in calculating fair value could significantly affect the results.

Debt securities available-for_2

Debt securities available-for-sale (Tables)	3 Months Ended
	Mar. 31, 2020
Investments [Abstract]
Debt Securities, Available-For-Sale	At March 31, 2020 Gross Gross Weighted Amortized unrealized unrealized Fair average (In thousands) cost gains losses value yield U.S. Treasury securities Within 1 year $ 3,401,265 $ 16,188 $ - $ 3,417,453 1.50 % After 1 to 5 years 5,109,362 271,488 - 5,380,850 2.16 After 5 to 10 years 1,516,770 102,440 - 1,619,210 1.70 Total U.S. Treasury securities 10,027,397 390,116 - 10,417,513 1.87 Obligations of U.S. Government sponsored entities Within 1 year 85,638 606 - 86,244 1.48 After 1 to 5 years 90 2 - 92 5.64 Total obligations of U.S. Government sponsored entities 85,728 608 - 86,336 1.48 Collateralized mortgage obligations - federal agencies Within 1 year 156 - - 156 1.77 After 1 to 5 years 1,009 8 - 1,017 2.55 After 5 to 10 years 79,853 1,066 - 80,919 1.61 After 10 years 469,095 11,263 1,614 478,744 2.06 Total collateralized mortgage obligations - federal agencies 550,113 12,337 1,614 560,836 1.99 Mortgage-backed securities Within 1 year 17 1 - 18 2.18 After 1 to 5 years 39,494 1,299 15 40,778 3.12 After 5 to 10 years 349,654 9,573 21 359,206 1.47 After 10 years 4,207,124 141,907 733 4,348,298 2.52 Total mortgage-backed securities 4,596,289 152,780 769 4,748,300 2.45 Other After 1 to 5 years 305 11 - 316 3.62 Total other 305 11 - 316 3.62 Total debt securities available-for-sale [1] $ 15,259,832 $ 555,852 $ 2,383 $ 15,813,301 2.04 % [1] Includes $ 12.8 billion pledged to secure public and trust deposits, assets sold under agreements to repurchase, credit facilities and loan servicing agreements that the secured parties are not permitted to sell or repledge the collateral, of which $ 10.7 billion serve as collateral for public funds. At December 31, 2019 Gross Gross Weighted Amortized unrealized unrealized Fair average (In thousands) cost gains losses value yield U.S. Treasury securities Within 1 year $ 5,071,201 $ 3,262 $ 567 $ 5,073,896 1.58 % After 1 to 5 years 5,137,804 75,597 3,435 5,209,966 2.19 After 5 to 10 years 1,778,568 429 6,604 1,772,393 1.70 Total U.S. Treasury securities 11,987,573 79,288 10,606 12,056,255 1.86 Obligations of U.S. Government sponsored entities Within 1 year 62,492 2 21 62,473 1.45 After 1 to 5 years 60,021 - 90 59,931 1.48 Total obligations of U.S. Government sponsored entities 122,513 2 111 122,404 1.47 Obligations of Puerto Rico, States and political subdivisions Within 1 year 6,975 - - 6,975 - Total obligations of Puerto Rico, States and political subdivisions 6,975 - - 6,975 - Collateralized mortgage obligations - federal agencies Within 1 year 236 - - 236 1.83 After 1 to 5 years 350 1 - 351 2.16 After 5 to 10 years 85,079 31 1,180 83,930 1.63 After 10 years 504,391 3,640 6,373 501,658 2.08 Total collateralized mortgage obligations - federal agencies 590,056 3,672 7,553 586,175 2.02 Mortgage-backed securities Within 1 year 16 - - 16 2.13 After 1 to 5 years 36,717 852 1 37,568 3.38 After 5 to 10 years 350,373 1,958 1,303 351,028 2.02 After 10 years 4,447,561 60,384 20,243 4,487,702 2.60 Total mortgage-backed securities 4,834,667 63,194 21,547 4,876,314 2.57 Other After 1 to 5 years 341 9 - 350 3.62 Total other 341 9 - 350 3.62 Total debt securities available-for-sale [1] $ 17,542,125 $ 146,165 $ 39,817 $ 17,648,473 2.05 % [1] Includes $ 12.2 billion pledged to secure public and trust deposits, assets sold under agreements to repurchase, credit facilities and loan servicing agreements that the secured parties are not permitted to sell or repledge the collateral, of which $ 10.9 billion serve as collateral for public funds.
Debt Securities Available For Sale Unrealized Loss Position Fair Value	At March 31, 2020 Less than 12 months 12 months or more Total Gross Gross Gross Fair unrealized Fair unrealized Fair unrealized (In thousands) value losses value losses value losses Collateralized mortgage obligations - federal agencies $ 11,335 $ 117 $ 50,605 $ 1,497 $ 61,940 $ 1,614 Mortgage-backed securities 127 2 187,402 767 187,529 769 Total debt securities available-for-sale in an unrealized loss position $ 11,462 $ 119 $ 238,007 $ 2,264 $ 249,469 $ 2,383 At December 31, 2019 Less than 12 months 12 months or more Total Gross Gross Gross Fair unrealized Fair unrealized Fair unrealized (In thousands) value losses value losses value losses U.S. Treasury securities $ 2,439,114 $ 9,798 $ 452,784 $ 808 $ 2,891,898 $ 10,606 Obligations of U.S. Government sponsored entities 9,973 4 99,846 107 109,819 111 Collateralized mortgage obligations - federal agencies 114,603 537 310,315 7,016 424,918 7,553 Mortgage-backed securities 179,312 693 1,784,414 20,854 1,963,726 21,547 Total debt securities available-for-sale in an unrealized loss position $ 2,743,002 $ 11,032 $ 2,647,359 $ 28,785 $ 5,390,361 $ 39,817
Schedule Of Securities Aggregate Amortized Cost Exceed 10 Of Stockholders Equity	March 31, 2020 December 31, 2019 (In thousands) Amortized cost Fair value Amortized cost Fair value FNMA $ 2,934,302 $ 3,025,419 $ 3,113,373 $ 3,129,538 Freddie Mac 1,536,397 1,588,763 1,623,116 1,638,796

Debt securities held-to-matur_2

Debt securities held-to-maturity (Tables)	3 Months Ended
	Mar. 31, 2020
Investments [Abstract]
Debt Securities, Held-to-maturity	At March 31, 2020 Allowance Gross Gross Weighted Amortized for Credit Net of unrealized unrealized Fair average (In thousands) cost Losses Allowance gains losses value yield Obligations of Puerto Rico, States and political subdivisions Within 1 year $ 3,920 $ 191 $ 3,729 $ - $ 27 $ 3,702 6.05 % After 1 to 5 years 16,390 1,683 14,707 - 131 14,576 6.13 After 5 to 10 years 16,660 1,424 15,236 - 1,880 13,356 2.81 After 10 years 46,191 10,092 36,099 3,083 2,520 36,662 1.65 Total obligations of Puerto Rico, States and political subdivisions 83,161 13,390 69,771 3,083 4,558 68,296 2.97 Collateralized mortgage obligations - federal agencies After 1 to 5 years 41 - 41 2 - 43 6.44 Total collateralized mortgage obligations - federal agencies 41 - 41 2 - 43 6.44 Securities in wholly owned statutory business trusts After 10 years 11,561 - 11,561 - - 11,561 6.51 Total securities in wholly owned statutory business trusts 11,561 - 11,561 - - 11,561 6.51 Other Within 1 year 500 - 500 - - 500 2.97 Total other 500 - 500 - - 500 2.97 Total debt securities held-to-maturity $ 95,263 $ 13,390 $ 81,873 $ 3,085 $ 4,558 $ 80,400 3.40 % At December 31, 2019 Gross Gross Weighted Amortized unrealized unrealized Fair average (In thousands) cost gains losses value yield Obligations of Puerto Rico, States and political subdivisions Within 1 year $ 3,745 $ - $ 11 $ 3,734 6.01 % After 1 to 5 years 17,580 - 320 17,260 6.11 After 5 to 10 years 18,195 - 1,607 16,588 3.11 After 10 years 46,036 9,384 - 55,420 1.67 Total obligations of Puerto Rico, States and political subdivisions 85,556 9,384 1,938 93,002 3.08 Collateralized mortgage obligations - federal agencies After 1 to 5 years 45 2 - 47 6.44 Total collateralized mortgage obligations - federal agencies 45 2 - 47 6.44 Securities in wholly owned statutory business trusts After 10 years 11,561 - - 11,561 6.51 Total securities in wholly owned statutory business trusts 11,561 - - 11,561 6.51 Other Within 1 year 500 - - 500 2.97 Total other 500 - - 500 2.97 Total debt securities held-to-maturity $ 97,662 $ 9,386 $ 1,938 $ 105,110 3.49 %
Debt Securities Held To Maturity Unrealized Loss Position Fair Value	At December 31, 2019 Less than 12 months 12 months or more Total Gross Gross Gross Fair unrealized Fair unrealized Fair unrealized (In thousands) value losses value losses value losses Obligations of Puerto Rico, States and political subdivisions $ 17,544 $ 291 $ 12,673 $ 1,647 $ 30,217 $ 1,938 Total debt securities held-to-maturity in an unrealized loss position $ 17,544 $ 291 $ 12,673 $ 1,647 $ 30,217 $ 1,938
Debt securities held to maturity credit quality indicator	At March 31, 2020 (In thousands) Securities issued by Puerto Rico Municipalities Watch $ 22,230 Special Mention 15,395 Ending Balance $ 37,625
Debt securities held to maturity allowance for credit loss	Allowance for credit losses on debt securities held-to-maturity The following table provides the activity in the allowance for credit losses related to debt securities held-to-maturity by security type for the period ended March 31, 2020. At March 31, 2020 (In thousands) Obligations of Puerto Rico, States and political subdivisions Collateralized mortgage obligations - federal agencies Securities in wholly owned statutory business trusts Other Total Allowance for credit losses: Beginning balance, January 1, 2020 $ - $ - $ - $ - $ - Impact of adopting CECL 12,654 - - - 12,654 Provision for credit loss expense (reversal of provision) 736 - - - 736 Securities charged-off - - - - - Recoveries - - - - - Ending Balance $ 13,390 $ - $ - $ - $ 13,390

Loans (Tables)

Loans (Tables)	3 Months Ended
	Mar. 31, 2020
Accounts, Notes, Loans and Financing Receivable
Purchased Financial Assets With Credit Deterioration	Purchased Credit Deteriorated Loans (PCD) The Corporation has purchased loans during the quarter, for which there was, at acquisition, evidence of more than insignificant deterioration of credit quality since origination. The carrying amount of those loans is as follows: (In thousands) March 31, 2020 Purchase price of loans at acquisition $ 3,112 Allowance for credit losses at acquisition 429 Non-credit discount/premium at acquisition 138 Par value of acquired loans at acquisition $ 3,679
ASC Subtopic 310-30
Accounts, Notes, Loans and Financing Receivable
Disclosure of carrying amount of loans acquired	Carrying amount (In thousands) December 31, 2019 Commercial real estate $ 670,566 Commercial and industrial 104,756 Mortgage 856,618 Consumer 11,778 Carrying amount 1,643,718 Allowance for loan losses ( 74,039) Carrying amount, net of allowance $ 1,569,679
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities Acquired During Period	Changes in the carrying amount and the accretable yield for the loans accounted pursuant to the ASC Subtopic 310-30, for the quarter ended March 31, 2019, were as follows: Carrying amount of acquired loans accounted for pursuant to ASC 310-30 (In thousands) For the quarter ended March 31, 2019 Beginning balance $ 1,883,556 Additions 5,220 Accretion 37,404 Collections / loan sales / charge-offs ( 94,923) Ending balance [1] $ 1,831,257 Allowance for loan losses ( 124,147) Ending balance, net of ALLL $ 1,707,110 [1] At March 31, 2019, includes $ 1.3 billion of loans considered non-credit impaired at the acquisition date. Activity in the accretable yield of acquired loans accounted for pursuant to ASC 310-30 (In thousands) For the quarter ended March 31, 2019 Beginning balance $ 1,092,504 Additions 2,890 Accretion ( 37,404) Change in expected cash flows 10,177 Ending balance [1] $ 1,068,167 [1] At March 31, 2019, includes $ 0.7 billion for loans considered non-credit impaired at the acquisition date.
Loans Held in Portfolio
Accounts, Notes, Loans and Financing Receivable
Past due financing receivables	The following table presents the amortized cost basis of loans held-in-portfolio (“HIP”), net of unearned income, by past due status, and by loan class including those that are in non-performing status or that are accruing interest but are past due 90 days or more at March 31, 2020 and December 31, 2019. March 31, 2020 Puerto Rico Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more [1] past due Current Loans HIP loans loans Commercial multi-family $ 8,382 $ 359 $ 1,379 $ 10,120 $ 137,145 $ 147,265 $ 1,379 $ - Commercial real estate: Non-owner occupied 4,632 4,382 109,054 118,068 1,968,831 2,086,899 109,054 - Owner occupied 11,649 4,276 101,887 117,812 1,460,599 1,578,411 101,887 - Commercial and industrial 17,112 3,608 39,280 60,000 3,458,407 3,518,407 38,784 496 Construction 4,411 - - 4,411 159,979 164,390 - - Mortgage 339,648 141,841 854,105 1,335,594 4,680,414 6,016,008 404,465 449,640 Leasing 18,301 5,938 4,076 28,315 1,060,227 1,088,542 4,076 - Consumer: Credit cards 14,062 9,297 20,588 43,947 1,020,740 1,064,687 - 20,588 Home equity lines of credit 49 51 93 193 4,736 4,929 - 93 Personal 23,697 13,078 36,125 72,900 1,390,326 1,463,226 36,064 61 Auto 110,408 38,018 26,431 174,857 2,779,293 2,954,150 26,431 - Other 622 293 13,966 14,881 122,086 136,967 13,543 423 Total $ 552,973 $ 221,141 $ 1,206,984 $ 1,981,098 $ 18,242,783 $ 20,223,881 $ 735,683 $ 471,301 [1] Loans included as 90 days or more past due include loans that that are not delinquent in their payment terms but that are reported as non-performing due to other credit quality considerations. As part of the adoption of CECL, at January 1, 2020, the Corporation reclassified to this category $ 134 million of acquired loans with credit deterioration that were previously accounted for under ASC 310-30 and were excluded from non-performing status. In addition, as part of the CECL transition, an additional $ 125 million of loans that were 90 days or more past due previously accounted for under ASC 310-30 and excluded from non-performing status are now included as non-performing. March 31, 2020 Popular U.S. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP loans loans Commercial multi-family $ 974 $ - $ 2,097 $ 3,071 $ 1,627,274 $ 1,630,345 $ 2,097 $ - Commercial real estate: Non-owner occupied 25,944 - 269 26,213 1,950,611 1,976,824 269 - Owner occupied 3,910 - 245 4,155 338,805 342,960 245 - Commercial and industrial 1,067 3,546 4,793 9,406 1,208,452 1,217,858 4,793 - Construction - - - - 737,990 737,990 - - Mortgage 25,639 391 12,176 38,206 1,040,543 1,078,749 12,176 - Legacy 37 41 1,980 2,058 18,377 20,435 1,980 - Consumer: Credit cards - - - - 36 36 - - Home equity lines of credit 1,438 72 9,322 10,832 106,579 117,411 9,322 - Personal 2,687 1,632 2,110 6,429 308,559 314,988 2,110 - Other 21 - - 21 774 795 - - Total $ 61,717 $ 5,682 $ 32,992 $ 100,391 $ 7,338,000 $ 7,438,391 $ 32,992 $ - March 31, 2020 Popular, Inc. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more [3] past due Current Loans HIP [4] [5] loans loans Commercial multi-family $ 9,356 $ 359 $ 3,476 $ 13,191 $ 1,764,419 $ 1,777,610 $ 3,476 $ - Commercial real estate: Non-owner occupied 30,576 4,382 109,323 144,281 3,919,442 4,063,723 109,323 - Owner occupied 15,559 4,276 102,132 121,967 1,799,404 1,921,371 102,132 - Commercial and industrial 18,179 7,154 44,073 69,406 4,666,859 4,736,265 43,577 496 Construction 4,411 - - 4,411 897,969 902,380 - - Mortgage [1] 365,287 142,232 866,281 1,373,800 5,720,957 7,094,757 416,641 449,640 Leasing 18,301 5,938 4,076 28,315 1,060,227 1,088,542 4,076 - Legacy [2] 37 41 1,980 2,058 18,377 20,435 1,980 - Consumer: Credit cards 14,062 9,297 20,588 43,947 1,020,776 1,064,723 - 20,588 Home equity lines of credit 1,487 123 9,415 11,025 111,315 122,340 9,322 93 Personal 26,384 14,710 38,235 79,329 1,698,885 1,778,214 38,174 61 Auto 110,408 38,018 26,431 174,857 2,779,293 2,954,150 26,431 - Other 643 293 13,966 14,902 122,860 137,762 13,543 423 Total $ 614,690 $ 226,823 $ 1,239,976 $ 2,081,489 $ 25,580,783 $ 27,662,272 $ 768,675 $ 471,301 [1] It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. [2] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment. [3] Loans included as 90 days or more past due include loans that that are not delinquent in their payment terms but that are reported as non-performing due to other credit quality considerations. As part of the adoption of CECL, at January 1, 2020, the Corporation reclassified to this category $ 134 million of acquired loans with credit deterioration that were previously accounted for under ASC 310-30 and were excluded from non-performing status. In addition, as part of the CECL transition, an additional $ 144 million of loans that were 90 days or more past due previously accounted for under ASC 310-30 and excluded from non-performing status are now included as non-performing. [4] Loans held-in-portfolio are net of $ 186 million in unearned income and exclude $ 88 million in loans held-for-sale. [5] Includes $ 7.3 billion pledged to secure credit facilities and public funds that the secured parties are not permitted to sell or repledge the collateral, of which $ 4.6 billion were pledged at the Federal Home Loan Bank ("FHLB") as collateral for borrowings and $ 2.7 billion at the Federal Reserve Bank ("FRB") for discount window borrowings. December 31, 2019 Puerto Rico Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP loans loans [1] Commercial multi-family $ 2,941 $ 129 $ 1,512 $ 4,582 $ 143,267 $ 147,849 $ 1,473 $ - Commercial real estate: Non-owner occupied 10,439 5,244 43,664 59,347 2,048,871 2,108,218 39,968 - Owner occupied 5,704 3,978 84,537 94,219 1,492,110 1,586,329 69,276 - Commercial and industrial 8,780 1,646 37,156 47,582 3,371,152 3,418,734 36,538 544 Construction 1,555 - 119 1,674 135,796 137,470 119 - Mortgage 285,006 146,197 837,651 1,268,854 4,897,894 6,166,748 283,708 439,662 Leasing 12,014 3,053 3,657 18,724 1,040,783 1,059,507 3,657 - Consumer: Credit cards 11,358 7,928 19,461 38,747 1,085,053 1,123,800 - 19,461 Home equity lines of credit - 85 - 85 4,953 5,038 - - Personal 13,481 9,352 20,296 43,129 1,325,021 1,368,150 19,529 61 Auto 81,169 23,182 31,148 135,499 2,782,023 2,917,522 31,148 - Other 358 1,418 14,189 15,965 124,902 140,867 13,784 405 Total $ 432,805 $ 202,212 $ 1,093,390 $ 1,728,407 $ 18,451,825 $ 20,180,232 $ 499,200 $ 460,133 [1] Loans HIP of $ 134 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis. December 31, 2019 Popular U.S. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP loans loans [1] Commercial multi-family $ 9 $ - $ 2,097 $ 2,106 $ 1,645,204 $ 1,647,310 $ 2,097 $ - Commercial real estate: Non-owner occupied 1,047 - 281 1,328 1,868,968 1,870,296 281 - Owner occupied 1,750 - 251 2,001 337,134 339,135 251 - Commercial and industrial 454 128 19,945 20,527 1,174,353 1,194,880 876 - Construction - - 26 26 693,596 693,622 26 - Mortgage 15,474 4,024 11,091 30,589 986,195 1,016,784 11,091 - Legacy 49 8 1,999 2,056 20,049 22,105 1,999 - Consumer: Credit cards - - - - 36 36 - - Home equity lines of credit 404 267 9,954 10,625 106,718 117,343 9,954 - Personal 2,286 1,582 2,066 5,934 318,506 324,440 2,066 - Other 3 - - 3 687 690 - - Total $ 21,476 $ 6,009 $ 47,710 $ 75,195 $ 7,151,446 $ 7,226,641 $ 28,641 $ - [1] Loans HIP of $ 19 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis. December 31, 2019 Popular, Inc. Past due Past due 90 days or more 30-59 60-89 90 days Total Non-accrual Accruing (In thousands) days days or more past due Current Loans HIP [3] [4] loans loans [5] Commercial multi-family $ 2,950 $ 129 $ 3,609 $ 6,688 $ 1,788,471 $ 1,795,159 $ 3,570 $ - Commercial real estate: Non-owner occupied 11,486 5,244 43,945 60,675 3,917,839 3,978,514 40,249 - Owner occupied 7,454 3,978 84,788 96,220 1,829,244 1,925,464 69,527 - Commercial and industrial 9,234 1,774 57,101 68,109 4,545,505 4,613,614 37,414 544 Construction 1,555 - 145 1,700 829,392 831,092 145 - Mortgage [1] 300,480 150,221 848,742 1,299,443 5,884,089 7,183,532 294,799 439,662 Leasing 12,014 3,053 3,657 18,724 1,040,783 1,059,507 3,657 - Legacy [2] 49 8 1,999 2,056 20,049 22,105 1,999 - Consumer: Credit cards 11,358 7,928 19,461 38,747 1,085,089 1,123,836 - 19,461 Home equity lines of credit 404 352 9,954 10,710 111,671 122,381 9,954 - Personal 15,767 10,934 22,362 49,063 1,643,527 1,692,590 21,595 61 Auto 81,169 23,182 31,148 135,499 2,782,023 2,917,522 31,148 - Other 361 1,418 14,189 15,968 125,589 141,557 13,784 405 Total $ 454,281 $ 208,221 $ 1,141,100 $ 1,803,602 $ 25,603,271 $ 27,406,873 $ 527,841 $ 460,133 [1] It is the Corporation’s policy to report delinquent residential mortgage loans insured by FHA or guaranteed by the VA as accruing loans past due 90 days or more as opposed to non-performing since the principal repayment is insured. [2] The legacy portfolio is comprised of commercial loans, construction loans and lease financings related to certain lending products exited by the Corporation as part of restructuring efforts carried out in prior years at the Popular U.S. segment. [3] Loans held-in-portfolio are net of $ 181 million in unearned income and exclude $ 59 million in loans held-for-sale. [4] Includes $ 6.7 billion pledged to secure credit facilities and public funds that the secured parties are not permitted to sell or repledge the collateral, of which $ 4.6 billion were pledged at the FHLB as collateral for borrowings and $ 2.1 billion at the FRB for discount window borrowings. [5] Loans HIP of $ 153 million accounted for under ASC Subtopic 310-30 are excluded from the above table as they are considered to be performing due to the application of the accretion method, in which these loans would accrete interest income over the remaining life of the loans using estimated cash flow analysis.
Collateral dependent financial assets	March 31, 2020 (In thousands) Real Estate Auto Equipment Taxi Medallions Accounts Receivables Other Total Puerto Rico Commercial real estate: Non-owner occupied $ 291,083 $ - $ - $ - $ - $ - $ 291,083 Owner occupied 62,330 - - - - - 62,330 Commercial and industrial 3,965 - - - 13,612 9,565 27,142 Mortgage 195,783 - - - - - 195,783 Leases - 187 4 - - - 191 Consumer: Auto - 1,549 - - - - 1,549 Total Puerto Rico $ 553,161 $ 1,736 $ 4 $ - $ 13,612 $ 9,565 $ 578,078 Popular U.S. Commercial multi-family $ 2,097 $ - $ - $ - $ - $ - $ 2,097 Commercial and industrial - - - 4,430 - - 4,430 Mortgage 717 - - - - - 717 Total Popular U.S. $ 2,814 $ - $ - $ 4,430 $ - $ - $ 7,244 Popular, Inc. Commercial multi-family $ 2,097 $ - $ - $ - $ - $ - $ 2,097 Commercial real estate: Non-owner occupied 291,083 - - - - - 291,083 Owner occupied 62,330 - - - - - 62,330 Commercial and industrial 3,965 - - 4,430 13,612 9,565 31,572 Mortgage 196,500 - - - - - 196,500 Leases - 187 4 - - - 191 Consumer: Auto - 1,549 - - - - 1,549 Total Popular, Inc. $ 555,975 $ 1,736 $ 4 $ 4,430 $ 13,612 $ 9,565 $ 585,322
Financing receivable non accrual status	March 31, 2020 Puerto Rico Popular U.S. Popular, Inc. (In thousands) Non-accrual with no allowance Non-accrual with allowance Interest income recognized Non-accrual with no allowance Non-accrual with allowance Interest income recognized Non-accrual with no allowance Non-accrual with allowance Interest income recognized Commercial multi-family $ - $ 1,379 $ 1 $ 2,097 $ - $ - $ 2,097 $ 1,379 $ 1 Commercial real estate non-owner occupied 41,150 67,904 193 - 269 - 41,150 68,173 193 Commercial real estate owner occupied 31,003 70,884 519 - 245 - 31,003 71,129 519 Commercial and industrial 24,922 13,862 209 4,431 362 - 29,353 14,224 209 Construction - - - - - - - - - Mortgage 138,066 266,399 1,115 - 12,176 37 138,066 278,575 1,152 Leasing 242 3,834 ( 35) - - - 242 3,834 ( 35) Legacy - - - - 1,980 - - 1,980 - Consumer: HELOCs - - - - 9,322 8 - 9,322 8 Personal 7,346 28,718 524 - 2,110 161 7,346 30,828 685 Auto 1,549 24,882 407 - - - 1,549 24,882 407 Other - 13,543 128 - - - - 13,543 128 Total $ 244,278 $ 491,405 $ 3,061 $ 6,528 $ 26,464 $ 206 $ 250,806 $ 517,869 $ 3,267

Allowance for credit losses (Ta

Allowance for credit losses (Tables)	3 Months Ended
	Mar. 31, 2020
Allowance for credit losses on financing receivables	For the quarter ended March 31, 2020 Puerto Rico (In thousands) Commercial Construction Mortgage Leasing Consumer Total Allowance for credit losses: Beginning balance $ 131,063 $ 574 $ 116,281 $ 10,768 $ 173,965 $ 432,651 Impact of adopting CECL 62,393 115 86,081 ( 713) 122,492 270,368 Provision (reversal of provision) 14,974 ( 289) 5,547 5,841 86,931 113,004 Initial allowance for credit losses - PCD Loans - - 429 - - 429 Charge-offs ( 2,994) - ( 8,306) ( 3,775) ( 58,084) ( 73,159) Recoveries 2,414 19 2,768 468 7,973 13,642 Ending balance $ 207,850 $ 419 $ 202,800 $ 12,589 $ 333,277 $ 756,935 For the quarter ended March 31, 2020 Popular U.S. (In thousands) Commercial Construction Mortgage Legacy Consumer Total Allowance for credit losses: Beginning balance $ 15,989 $ 4,204 $ 4,827 $ 630 $ 19,407 $ 45,057 Impact of adopting CECL 29,103 ( 2,986) 10,431 382 7,809 44,739 Provision (reversal of provision) 52,206 799 9,028 913 13,045 75,991 Charge-offs ( 568) - ( 9) ( 9) ( 4,938) ( 5,524) Recoveries 468 155 10 110 1,775 2,518 Ending balance $ 97,198 $ 2,172 $ 24,287 $ 2,026 $ 37,098 $ 162,781 For the quarter ended March 31, 2020 Popular, Inc. (In thousands) Commercial Construction Mortgage Legacy Leasing Consumer Total Allowance for credit losses: Beginning balance $ 147,052 $ 4,778 $ 121,108 $ 630 $ 10,768 $ 193,372 $ 477,708 Impact of adopting CECL 91,496 ( 2,871) 96,512 382 ( 713) 130,301 315,107 Provision (reversal of provision) 67,180 510 14,575 913 5,841 99,976 188,995 Initial allowance for credit losses - PCD Loans - - 429 - - - 429 Charge-offs ( 3,562) - ( 8,315) ( 9) ( 3,775) ( 63,022) ( 78,683) Recoveries 2,882 174 2,778 110 468 9,748 16,160 Ending balance $ 305,048 $ 2,591 $ 227,087 $ 2,026 $ 12,589 $ 370,375 $ 919,716 For the quarter ended March 31, 2019 Puerto Rico (In thousands) Commercial Construction Mortgage Leasing Consumer Total Allowance for credit losses: Beginning balance $ 207,214 $ 886 $ 142,978 $ 11,486 $ 144,594 $ 507,158 Provision (reversal of provision) ( 1,689) ( 81) 6,061 ( 891) 28,054 31,454 Charge-offs ( 19,461) ( 22) ( 13,174) ( 2,096) ( 35,869) ( 70,622) Recoveries 2,867 39 1,991 610 10,886 16,393 Ending balance $ 188,931 $ 822 $ 137,856 $ 9,109 $ 147,665 $ 484,383 Specific ALLL $ 33,253 $ 19 $ 40,779 $ 321 $ 23,350 $ 97,722 General ALLL $ 155,678 $ 803 $ 97,077 $ 8,788 $ 124,315 $ 386,661 Loans held-in-portfolio: Impaired loans $ 381,803 $ 1,788 $ 515,365 $ 1,018 $ 101,887 $ 1,001,861 Loans held-in-portfolio excluding impaired loans 7,009,319 89,584 5,860,223 962,214 5,073,149 18,994,489 Total loans held-in-portfolio $ 7,391,122 $ 91,372 $ 6,375,588 $ 963,232 $ 5,175,036 $ 19,996,350 For the quarter ended March 31, 2019 Popular U.S. (In thousands) Commercial Construction Mortgage Legacy Consumer Total Allowance for credit losses: Beginning balance $ 31,901 $ 6,538 $ 4,434 $ 969 $ 18,348 $ 62,190 Provision (reversal of provision) 6,491 128 237 ( 855) 4,370 10,371 Charge-offs ( 3,481) - ( 251) 164 ( 5,651) ( 9,219) Recoveries 647 8 22 551 1,675 2,903 Ending balance $ 35,558 $ 6,674 $ 4,442 $ 829 $ 18,742 $ 66,245 Specific ALLL $ 223 $ - $ 2,360 $ - $ 1,653 $ 4,236 General ALLL $ 35,335 $ 6,674 $ 2,082 $ 829 $ 17,089 $ 62,009 Loans held-in-portfolio: Impaired loans $ 1,691 $ 12,060 $ 9,438 $ - $ 8,987 $ 32,176 Loans held-in-portfolio excluding impaired loans 4,665,497 687,888 822,154 24,404 419,239 6,619,182 Total loans held-in-portfolio $ 4,667,188 $ 699,948 $ 831,592 $ 24,404 $ 428,226 $ 6,651,358 For the quarter ended March 31, 2019 Popular, Inc. (In thousands) Commercial Construction Mortgage Legacy Leasing Consumer Total Allowance for credit losses: Beginning balance $ 239,115 $ 7,424 $ 147,412 $ 969 $ 11,486 $ 162,942 $ 569,348 Provision (reversal of provision) 4,802 47 6,298 ( 855) ( 891) 32,424 41,825 Charge-offs ( 22,942) ( 22) ( 13,425) 164 ( 2,096) ( 41,520) ( 79,841) Recoveries 3,514 47 2,013 551 610 12,561 19,296 Ending balance $ 224,489 $ 7,496 $ 142,298 $ 829 $ 9,109 $ 166,407 $ 550,628 Specific ALLL $ 33,476 $ 19 $ 43,139 $ - $ 321 $ 25,003 $ 101,958 General ALLL $ 191,013 $ 7,477 $ 99,159 $ 829 $ 8,788 $ 141,404 $ 448,670 Loans held-in-portfolio: Impaired loans $ 383,494 $ 13,848 $ 524,803 $ - $ 1,018 $ 110,874 $ 1,034,037 Loans held-in-portfolio excluding impaired loans 11,674,816 777,472 6,682,377 24,404 962,214 5,492,388 25,613,671 Total loans held-in-portfolio $ 12,058,310 $ 791,320 $ 7,207,180 $ 24,404 $ 963,232 $ 5,603,262 $ 26,647,708 ASC 310-30 (In thousands) For the quarter ended March 31, 2019 Balance at beginning of period $ 122,135 Provision 7,726 Net charge-offs ( 5,714) Balance at end of period $ 124,147
Credit loss on unfunded commitments	The following table presents the changes in the allowance for credit losses on unfunded commitments, which is presented as part of Other Liabilities, for the quarters ended March 31, 2020 and 2019. For the quarters ended March 31, (In thousands) 2020 2019 Allowance for credit losses on unfunded commitments: Balance at beginning of period $ 8,717 $ 8,216 Impact of adopting CECL ( 5,460) - Provision 1,209 119 Ending balance $ 4,466 $ 8,335
Schedule of Trouble Debt Restructurings breakdown by Accrual and Nonaccrual Status	March 31, 2020 December 31, 2019 (In thousands) Accruing Non-Accruing Total Related Allowance Accruing Non-Accruing Total Related Allowance Loans held-in-portfolio: Commercial $ 241,294 $ 107,442 $ 348,736 $ 20,089 $ 237,861 $ 111,587 $ 349,448 $ 16,443 Construction - - - - - 119 119 6 Mortgage 1,028,415 132,414 1,160,829 72,215 1,013,561 126,036 1,139,597 42,012 Leases 313 53 366 23 264 243 507 61 Consumer 78,972 15,579 94,551 27,016 82,205 15,808 98,013 21,404 Loans held-in-portfolio $ 1,348,994 $ 255,488 $ 1,604,482 $ 119,343 $ 1,333,891 $ 253,793 $ 1,587,684 $ 79,926
Troubled Debt Restructurings Loan Count By Type Of Modification	For the quarter ended March 31, 2020 Reduction in interest rate Extension of maturity date Combination of reduction in interest rate and extension of maturity date Other Commercial real estate non-owner occupied - 1 - - Commercial real estate owner occupied - 6 - - Commercial and industrial 1 11 - 1 Mortgage 2 26 147 - Leasing - - 3 - Consumer: Credit cards 148 - - 13 HELOCs - - 1 - Personal 100 1 - 1 Auto - 1 2 - Other 1 - - - Total 252 46 153 15 For the quarter ended March 31, 2019 Reduction in interest rate Extension of maturity date Combination of reduction in interest rate and extension of maturity date Other Commercial real estate non-owner occupied - 1 - - Commercial real estate owner occupied - 10 - - Commercial and industrial - 16 - - Mortgage 6 27 157 - Consumer: Credit cards 122 - 1 66 HELOCs - 6 4 - Personal 152 2 - - Auto - 2 - - Other 6 - - - Total 286 64 162 66
Troubled Debt Restructurings on Financing Receivables	For the quarter ended March 31, 2020 (Dollars in thousands) Loan count Pre-modification outstanding recorded investment Post-modification outstanding recorded investment Increase (decrease) in the allowance for loan losses as a result of modification Commercial real estate non-owner occupied 1 $ 104 $ 104 $ ( 8) Commercial real estate owner occupied 6 3,906 3,902 105 Commercial and industrial 13 4,070 4,068 ( 717) Mortgage 175 20,315 17,940 2,012 Leasing 3 94 95 6 Consumer: Credit cards 161 1,260 1,273 84 HELOCs 1 332 265 854 Personal 102 1,861 1,859 297 Auto 3 86 87 12 Other 1 20 20 5 Total 466 $ 32,048 $ 29,613 $ 2,650 For the quarter ended March 31, 2019 (Dollars in thousands) Loan count Pre-modification outstanding recorded investment Post-modification outstanding recorded investment Increase (decrease) in the allowance for loan losses as a result of modification Commercial real estate non-owner occupied 1 $ 314 $ 311 $ 18 Commercial real estate owner occupied 10 2,019 1,973 19 Commercial and industrial 16 3,943 4,479 314 Mortgage 190 20,732 18,591 671 Consumer: Credit cards 189 1,543 1,530 171 HELOCs 10 694 621 55 Personal 154 3,147 3,153 805 Auto 2 25 23 4 Other 6 13 13 2 Total 578 $ 32,430 $ 30,694 $ 2,059
T D R Loans Subsequent Default	Defaulted during the quarter ended March 31, 2020 (Dollars in thousands) Loan count Recorded investment as of first default date Commercial real estate owner occupied 2 $ 243 Commercial and industrial 2 40 Mortgage 39 4,482 Consumer: Credit cards 106 859 Personal 45 808 Other 1 - Total 195 $ 6,432 Defaulted during the quarter ended March 31, 2019 (Dollars in thousands) Loan count Recorded investment as of first default date Commercial real estate non-owner occupied 1 $ 47 Commercial real estate owner occupied 2 427 Commercial and industrial 1 50 Mortgage 8 745 Leasing 1 22 Consumer: Credit cards 104 1,087 Personal 68 1,352 Total 185 $ 3,730
Financing Receivable Credit Quality Indicators	March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Puerto Rico Commercial: Commercial multi-family Watch $ - $ - $ - $ - $ - $ 4,778 $ - $ - $ 4,778 Special mention - - - - - 3,810 - - 3,810 Substandard - - - - - 1,262 100 - 1,362 Pass/Unrated 1,300 37,086 26,582 2,135 4,805 65,407 - - 137,315 Total commercial multi-family $ 1,300 $ 37,086 $ 26,582 $ 2,135 $ 4,805 $ 75,257 $ 100 $ - $ 147,265 Commercial real estate non-owner occupied Watch $ - $ 62,790 $ 20,494 $ 37,793 $ 55,762 $ 214,651 $ 1,400 $ - $ 392,890 Special Mention - 16,085 - 116 18,734 200,490 150 - 235,575 Substandard - 58,948 27,138 4,186 19,956 138,773 95 - 249,096 Doubtful - - - - - 2,222 - - 2,222 Pass/Unrated 4,763 111,994 174,404 102,193 122,328 684,278 7,156 - 1,207,116 Total commercial real estate non-owner occupied $ 4,763 $ 249,817 $ 222,036 $ 144,288 $ 216,780 $ 1,240,414 $ 8,801 $ - $ 2,086,899 Commercial real estate owner occupied Watch $ 441 $ 5,725 $ 46,201 $ 10,116 $ 5,970 $ 166,946 $ 2,106 $ - $ 237,505 Special Mention 47 1,216 389 2,903 12,533 156,966 - - 174,054 Substandard - 1,703 6,187 1,609 29,015 81,381 - - 119,895 Doubtful - - - - - 76,214 - - 76,214 Loss - - - - - 1,788 - - 1,788 Pass/Unrated 10,695 90,459 72,705 74,373 140,878 553,055 26,790 - 968,955 Total commercial real estate owner occupied $ 11,183 $ 99,103 $ 125,482 $ 89,001 $ 188,396 $ 1,036,350 $ 28,896 $ - $ 1,578,411 Commercial and industrial Watch $ 1,224 $ 100,274 $ 6,443 $ 70,195 $ 21,603 $ 383,873 $ 43,378 $ - $ 626,990 Special Mention 123 8,229 9,877 25,048 10,611 139,478 10,057 - 203,423 Substandard 208 3,021 11,901 4,837 2,497 66,849 47,280 - 136,593 Doubtful - - - 17 - 184 2 - 203 Loss - - - - - - 5 - 5 Pass/Unrated 35,559 563,273 454,997 255,949 181,119 475,913 584,383 - 2,551,193 Total commercial and industrial $ 37,114 $ 674,797 $ 483,218 $ 356,046 $ 215,830 $ 1,066,297 $ 685,105 $ - $ 3,518,407 Construction Watch $ - $ - $ 8,942 $ - $ - $ - $ 340 $ - $ 9,282 Special Mention - - 675 - - - - - 675 Substandard - - - 20,975 - - - - 20,975 Pass/Unrated 147 33,769 16,874 56,768 1,378 - 24,522 - 133,458 Total construction $ 147 $ 33,769 $ 26,491 $ 77,743 $ 1,378 $ - $ 24,862 $ - $ 164,390 Mortgage Substandard $ 920 $ 1,103 $ 1,148 $ 2,949 $ 3,653 $ 148,444 $ - $ - $ 158,217 Pass/Unrated 28,286 217,430 160,292 211,799 200,212 5,039,772 - - 5,857,791 Total mortgage $ 29,206 $ 218,533 $ 161,440 $ 214,748 $ 203,865 $ 5,188,216 $ - $ - $ 6,016,008 Leasing Substandard $ 29 $ 1,129 $ 1,178 $ 886 $ 543 $ 309 $ - $ - $ 4,074 Pass/Unrated 160,443 373,109 262,568 144,915 93,388 50,045 - - 1,084,468 Total leasing $ 160,472 $ 374,238 $ 263,746 $ 145,801 $ 93,931 $ 50,354 $ - $ - $ 1,088,542 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Puerto Rico Consumer: Credit cards Substandard $ - $ - $ - $ - $ - $ - $ 20,588 $ - $ 20,588 Pass/Unrated - - - - - - 1,044,099 - 1,044,099 Total credit cards $ - $ - $ - $ - $ - $ - $ 1,064,687 $ - $ 1,064,687 HELOCs Pass/Unrated $ - $ - $ - $ - $ - $ 608 $ 4,321 $ - $ 4,929 Total HELOCs $ - $ - $ - $ - $ - $ 608 $ 4,321 $ - $ 4,929 Personal Substandard $ 1,159 $ 7,298 $ 2,621 $ 2,431 $ 1,733 $ 17,880 $ 81 $ 2,523 $ 35,726 Pass/Unrated 159,300 570,029 244,528 147,695 88,062 166,866 1,441 49,579 1,427,500 Total Personal $ 160,459 $ 577,327 $ 247,149 $ 150,126 $ 89,795 $ 184,746 $ 1,522 $ 52,102 $ 1,463,226 Auto Substandard $ 58 $ 7,727 $ 7,846 $ 4,353 $ 3,035 $ 3,412 $ - $ - $ 26,431 Pass/Unrated 296,102 1,040,732 778,165 392,860 246,082 173,778 - - 2,927,719 Total Auto $ 296,160 $ 1,048,459 $ 786,011 $ 397,213 $ 249,117 $ 177,190 $ - $ - $ 2,954,150 Other consumer Substandard $ - $ - $ 893 $ - $ - $ 12,989 $ - $ - $ 13,882 Pass/Unrated 1,442 19,254 13,501 7,134 3,268 15,783 62,703 - 123,085 Total Other consumer $ 1,442 $ 19,254 $ 14,394 $ 7,134 $ 3,268 $ 28,772 $ 62,703 $ - $ 136,967 Total Puerto Rico $ 702,246 $ 3,332,383 $ 2,356,549 $ 1,584,235 $ 1,267,165 $ 9,048,204 $ 1,880,997 $ 52,102 $ 20,223,881 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular U.S. Commercial: Commercial multi-family Watch $ - $ - $ 1,415 $ 12,796 $ 12,135 $ 18,285 $ - $ - $ 44,631 Special mention - - - 6,706 2,086 6,658 - - 15,450 Substandard - - - 2,097 4,721 1,153 - - 7,971 Pass/Unrated 64,645 405,889 259,639 159,495 291,251 379,684 1,690 - 1,562,293 Total commercial multi-family $ 64,645 $ 405,889 $ 261,054 $ 181,094 $ 310,193 $ 405,780 $ 1,690 $ - $ 1,630,345 Commercial real estate non-owner occupied Watch $ 4,442 $ - $ 6,471 $ 26,527 $ 2,235 $ 23,710 $ - $ - $ 63,385 Special Mention - - 18,709 1,618 - 5,382 350 - 26,059 Substandard - - - 34,308 29,118 41,036 - - 104,462 Pass/Unrated 137,463 290,320 409,302 307,475 300,251 321,858 16,249 - 1,782,918 Total commercial real estate non-owner occupied $ 141,905 $ 290,320 $ 434,482 $ 369,928 $ 331,604 $ 391,986 $ 16,599 $ - $ 1,976,824 Commercial real estate owner occupied Watch $ - $ - $ 3,294 $ 1,462 $ 8,206 $ 8,333 $ - $ - $ 21,295 Special Mention - - 195 - - 5,604 - - 5,799 Substandard - - 1,349 - - 16,222 - - 17,571 Pass/Unrated 8,980 57,796 51,801 38,479 28,838 105,036 7,365 - 298,295 Total commercial real estate owner occupied $ 8,980 $ 57,796 $ 56,639 $ 39,941 $ 37,044 $ 135,195 $ 7,365 $ - $ 342,960 Commercial and industrial Watch $ - $ 373 $ 60 $ 304 $ 1,330 $ 5,704 $ 7,434 $ - $ 15,205 Special Mention - 150 250 187 486 37 420 - 1,530 Substandard - 119 - - 377 7,786 939 - 9,221 Pass/Unrated 42,137 200,107 199,983 153,229 145,918 350,024 100,504 - 1,191,902 Total commercial and industrial $ 42,137 $ 200,749 $ 200,293 $ 153,720 $ 148,111 $ 363,551 $ 109,297 $ - $ 1,217,858 Construction Watch $ - $ - $ 4,581 $ 11,093 $ - $ 22,625 $ - $ - $ 38,299 Special Mention - - - - - 8,064 - - 8,064 Substandard - - 5,434 8,572 10,069 18,500 - - 42,575 Pass/Unrated 27,149 217,733 164,075 190,824 39,485 9,786 - - 649,052 Total construction $ 27,149 $ 217,733 $ 174,090 $ 210,489 $ 49,554 $ 58,975 $ - $ - $ 737,990 Mortgage Substandard $ - $ 481 $ 433 $ - $ - $ 11,262 $ - $ - $ 12,176 Pass/Unrated 106,888 332,525 147,870 12,634 14,498 452,158 - - 1,066,573 Total mortgage $ 106,888 $ 333,006 $ 148,303 $ 12,634 $ 14,498 $ 463,420 $ - $ - $ 1,078,749 Legacy Watch $ - $ - $ - $ - $ - $ 1,113 $ - $ - $ 1,113 Special Mention - - - - - 197 - - 197 Substandard - - - - - 4,697 - - 4,697 Pass/Unrated 1,835 2,559 - - - 10,034 - - 14,428 Total legacy $ 1,835 $ 2,559 $ - $ - $ - $ 16,041 $ - $ - $ 20,435 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular U.S. Consumer: Credit cards Pass/Unrated $ - $ - $ - $ - $ - $ - $ 36 $ - $ 36 Total credit cards $ - $ - $ - $ - $ - $ - $ 36 $ - $ 36 HELOCs Substandard $ - $ - $ - $ - $ - $ 26 $ - $ 1,889 $ 1,915 Loss - - - - - 322 - 7,137 7,459 Pass/Unrated - - - - - 16,490 61,301 30,246 108,037 Total HELOCs $ - $ - $ - $ - $ - $ 16,838 $ 61,301 $ 39,272 $ 117,411 Personal Substandard $ - $ 700 $ 514 $ 134 $ 64 $ 255 $ - $ - $ 1,667 Loss - 48 28 - 26 339 2 - 443 Pass/Unrated 42,784 169,193 58,305 22,369 7,247 12,732 248 - 312,878 Total Personal $ 42,784 $ 169,941 $ 58,847 $ 22,503 $ 7,337 $ 13,326 $ 250 $ - $ 314,988 Other consumer Pass/Unrated $ - $ - $ - $ - $ - $ - $ 795 $ - $ 795 Total Other consumer $ - $ - $ - $ - $ - $ - $ 795 $ - $ 795 Total Popular U.S. $ 436,323 $ 1,677,993 $ 1,333,708 $ 990,309 $ 898,341 $ 1,865,112 $ 197,333 $ 39,272 $ 7,438,391 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular, Inc. Commercial: Commercial multi-family Watch $ - $ - $ 1,415 $ 12,796 $ 12,135 $ 23,063 $ - $ - $ 49,409 Special mention - - - 6,706 2,086 10,468 - - 19,260 Substandard - - - 2,097 4,721 2,415 100 - 9,333 Pass/Unrated 65,945 442,975 286,221 161,630 296,056 445,091 1,690 - 1,699,608 Total commercial multi-family $ 65,945 $ 442,975 $ 287,636 $ 183,229 $ 314,998 $ 481,037 $ 1,790 $ - $ 1,777,610 Commercial real estate non-owner occupied Watch $ 4,442 $ 62,790 $ 26,965 $ 64,320 $ 57,997 $ 238,361 $ 1,400 $ - $ 456,275 Special Mention - 16,085 18,709 1,734 18,734 205,872 500 - 261,634 Substandard - 58,948 27,138 38,494 49,074 179,809 95 - 353,558 Doubtful - - - - - 2,222 - - 2,222 Pass/Unrated 142,226 402,314 583,706 409,668 422,579 1,006,136 23,405 - 2,990,034 Total commercial real estate non-owner occupied $ 146,668 $ 540,137 $ 656,518 $ 514,216 $ 548,384 $ 1,632,400 $ 25,400 $ - $ 4,063,723 Commercial real estate owner occupied Watch $ 441 $ 5,725 $ 49,495 $ 11,578 $ 14,176 $ 175,279 $ 2,106 $ - $ 258,800 Special Mention 47 1,216 584 2,903 12,533 162,570 - - 179,853 Substandard - 1,703 7,536 1,609 29,015 97,603 - - 137,466 Doubtful - - - - - 76,214 - - 76,214 Loss - - - - - 1,788 - - 1,788 Pass/Unrated 19,675 148,255 124,506 112,852 169,716 658,091 34,155 - 1,267,250 Total commercial real estate owner occupied $ 20,163 $ 156,899 $ 182,121 $ 128,942 $ 225,440 $ 1,171,545 $ 36,261 $ - $ 1,921,371 Commercial and industrial Watch $ 1,224 $ 100,647 $ 6,503 $ 70,499 $ 22,933 $ 389,577 $ 50,812 $ - $ 642,195 Special Mention 123 8,379 10,127 25,235 11,097 139,515 10,477 - 204,953 Substandard 208 3,140 11,901 4,837 2,874 74,635 48,219 - 145,814 Doubtful - - - 17 - 184 2 - 203 Loss - - - - - - 5 - 5 Pass/Unrated 77,696 763,380 654,980 409,178 327,037 825,937 684,887 - 3,743,095 Total commercial and industrial $ 79,251 $ 875,546 $ 683,511 $ 509,766 $ 363,941 $ 1,429,848 $ 794,402 $ - $ 4,736,265 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular, Inc. Construction Watch $ - $ - $ 13,523 $ 11,093 $ - $ 22,625 $ 340 $ - $ 47,581 Special Mention - - 675 - - 8,064 - - 8,739 Substandard - - 5,434 29,547 10,069 18,500 - - 63,550 Pass/Unrated 27,296 251,502 180,949 247,592 40,863 9,786 24,522 - 782,510 Total construction $ 27,296 $ 251,502 $ 200,581 $ 288,232 $ 50,932 $ 58,975 $ 24,862 $ - $ 902,380 Mortgage Substandard $ 920 $ 1,584 $ 1,581 $ 2,949 $ 3,653 $ 159,706 $ - $ - $ 170,393 Pass/Unrated 135,174 549,955 308,162 224,433 214,710 5,491,930 - - 6,924,364 Total mortgage $ 136,094 $ 551,539 $ 309,743 $ 227,382 $ 218,363 $ 5,651,636 $ - $ - $ 7,094,757 Legacy Watch $ - $ - $ - $ - $ - $ 1,113 $ - $ - $ 1,113 Special Mention - - - - - 197 - - 197 Substandard - - - - - 4,697 - - 4,697 Pass/Unrated 1,835 2,559 - - - 10,034 - - 14,428 Total legacy $ 1,835 $ 2,559 $ - $ - $ - $ 16,041 $ - $ - $ 20,435 Leasing Substandard $ 29 $ 1,129 $ 1,178 $ 886 $ 543 $ 309 $ - $ - $ 4,074 Pass/Unrated 160,443 373,109 262,568 144,915 93,388 50,045 - - 1,084,468 Total leasing $ 160,472 $ 374,238 $ 263,746 $ 145,801 $ 93,931 $ 50,354 $ - $ - $ 1,088,542 March 31, 2020 Term Loans Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term Loans Amortized Cost Basis Amortized Cost Basis by Origination Year (In thousands) 2020 2019 2018 2017 2016 Prior Years Total Popular, Inc. Consumer: Credit cards Substandard $ - $ - $ - $ - $ - $ - $ 20,588 $ - $ 20,588 Pass/Unrated - - - - - - 1,044,135 - 1,044,135 Total credit cards $ - $ - $ - $ - $ - $ - $ 1,064,723 $ - $ 1,064,723 HELOCs Substandard $ - $ - $ - $ - $ - $ 26 $ - $ 1,889 $ 1,915 Loss - - - - - 322 - 7,137 7,459 Pass/Unrated - - - - - 17,098 65,622 30,246 112,966 Total HELOCs $ - $ - $ - $ - $ - $ 17,446 $ 65,622 $ 39,272 $ 122,340 Personal Substandard $ 1,159 $ 7,998 $ 3,135 $ 2,565 $ 1,797 $ 18,135 $ 81 $ 2,523 $ 37,393 Loss - 48 28 - 26 339 2 - 443 Pass/Unrated 202,084 739,222 302,833 170,064 95,309 179,598 1,689 49,579 1,740,378 Total Personal $ 203,243 $ 747,268 $ 305,996 $ 172,629 $ 97,132 $ 198,072 $ 1,772 $ 52,102 $ 1,778,214 Auto Substandard $ 58 $ 7,727 $ 7,846 $ 4,353 $ 3,035 $ 3,412 $ - $ - $ 26,431 Pass/Unrated 296,102 1,040,732 778,165 392,860 246,082 173,778 - - 2,927,719 Total Auto $ 296,160 $ 1,048,459 $ 786,011 $ 397,213 $ 249,117 $ 177,190 $ - $ - $ 2,954,150 Other consumer Substandard $ - $ - $ 893 $ - $ - $ 12,989 $ - $ - $ 13,882 Pass/Unrated 1,442 19,254 13,501 7,134 3,268 15,783 63,498 - 123,880 Total Other consumer $ 1,442 $ 19,254 $ 14,394 $ 7,134 $ 3,268 $ 28,772 $ 63,498 $ - $ 137,762 Total Popular Inc. $ 1,138,569 $ 5,010,376 $ 3,690,257 $ 2,574,544 $ 2,165,506 $ 10,913,316 $ 2,078,330 $ 91,374 $ 27,662,272 December 31, 2019 Special Pass/ (In thousands) Watch Mention Substandard Doubtful Loss Sub-total Unrated Total Puerto Rico Commercial multi-family $ 1,341 $ 3,870 $ 1,793 $ - $ - $ 7,004 $ 140,845 $ 147,849 Commercial real estate non-owner occupied 492,357 166,810 239,448 3,290 - 901,905 1,206,313 2,108,218 Commercial real estate owner occupied 192,895 184,678 183,377 1,629 - 562,579 1,023,750 1,586,329 Commercial and industrial 592,861 170,183 130,872 148 16 894,080 2,524,654 3,418,734 Total Commercial 1,279,454 525,541 555,490 5,067 16 2,365,568 4,895,562 7,261,130 Construction 340 649 20,771 - - 21,760 115,710 137,470 Mortgage 2,187 2,218 127,621 - - 132,026 6,034,722 6,166,748 Leasing - - 3,590 - 68 3,658 1,055,849 1,059,507 Consumer: Credit cards - - 19,461 - - 19,461 1,104,339 1,123,800 HELOCs - - - - - - 5,038 5,038 Personal 77 - 19,558 - - 19,635 1,348,515 1,368,150 Auto - - 30,775 - 372 31,147 2,886,375 2,917,522 Other 459 11 15,020 - 53 15,543 125,324 140,867 Total Consumer 536 11 84,814 - 425 85,786 5,469,591 5,555,377 Total Puerto Rico $ 1,282,517 $ 528,419 $ 792,286 $ 5,067 $ 509 $ 2,608,798 $ 17,571,434 $ 20,180,232 Popular U.S. Commercial multi-family $ 48,359 $ 13,827 $ 8,433 $ - $ - $ 70,619 $ 1,576,691 $ 1,647,310 Commercial real estate non-owner occupied 80,608 24,383 100,658 - - 205,649 1,664,647 1,870,296 Commercial real estate owner occupied 27,298 5,709 13,826 - - 46,833 292,302 339,135 Commercial and industrial 25,679 1,460 20,386 - - 47,525 1,147,355 1,194,880 Total Commercial 181,944 45,379 143,303 - - 370,626 4,680,995 5,051,621 Construction 46,644 17,291 44,798 - - 108,733 584,889 693,622 Mortgage - - 11,091 - - 11,091 1,005,693 1,016,784 Legacy 388 202 1,528 - - 2,118 19,987 22,105 Consumer: Credit cards - - - - - - 36 36 HELOCs - - 2,024 - 7,930 9,954 107,389 117,343 Personal - - 1,664 - 403 2,067 322,373 324,440 Other - - - - - - 690 690 Total Consumer - - 3,688 - 8,333 12,021 430,488 442,509 Total Popular U.S. $ 228,976 $ 62,872 $ 204,408 $ - $ 8,333 $ 504,589 $ 6,722,052 $ 7,226,641 Popular, Inc. Commercial multi-family $ 49,700 $ 17,697 $ 10,226 $ - $ - $ 77,623 $ 1,717,536 $ 1,795,159 Commercial real estate non-owner occupied 572,965 191,193 340,106 3,290 - 1,107,554 2,870,960 3,978,514 Commercial real estate owner occupied 220,193 190,387 197,203 1,629 - 609,412 1,316,052 1,925,464 Commercial and industrial 618,540 171,643 151,258 148 16 941,605 3,672,009 4,613,614 Total Commercial 1,461,398 570,920 698,793 5,067 16 2,736,194 9,576,557 12,312,751 Construction 46,984 17,940 65,569 - - 130,493 700,599 831,092 Mortgage 2,187 2,218 138,712 - - 143,117 7,040,415 7,183,532 Legacy 388 202 1,528 - - 2,118 19,987 22,105 Leasing - - 3,590 - 68 3,658 1,055,849 1,059,507 Consumer: Credit cards - - 19,461 - - 19,461 1,104,375 1,123,836 HELOCs - - 2,024 - 7,930 9,954 112,427 122,381 Personal 77 - 21,222 - 403 21,702 1,670,888 1,692,590 Auto - - 30,775 - 372 31,147 2,886,375 2,917,522 Other 459 11 15,020 - 53 15,543 126,014 141,557 Total Consumer 536 11 88,502 - 8,758 97,807 5,900,079 5,997,886 Total Popular, Inc. $ 1,511,493 $ 591,291 $ 996,694 $ 5,067 $ 8,842 $ 3,113,387 $ 24,293,486 $ 27,406,873 The following table presents the weighted average obligor risk rating at December 31, 2019 for those classifications that consider a range of rating scales. Weighted average obligor risk rating (Scales 11 and 12) (Scales 1 through 8) Puerto Rico: Substandard Pass Commercial multi-family 11.82 6.02 Commercial real estate non-owner occupied 11.17 6.77 Commercial real estate owner occupied 11.36 7.30 Commercial and industrial 11.26 7.20 Total Commercial 11.25 7.10 Construction 11.01 7.85 Popular U.S.: Substandard Pass Commercial multi-family 11.25 7.37 Commercial real estate non-owner occupied 11.00 6.94 Commercial real estate owner occupied 11.02 7.48 Commercial and industrial 11.01 6.63 Total Commercial 11.02 7.04 Construction 11.00 7.74 Legacy 11.25 7.95
Impaired financing receivables	December 31, 2019 Puerto Rico Impaired Loans – With an Impaired Loans Allowance With No Allowance Impaired Loans - Total Unpaid Unpaid Unpaid Recorded principal Related Recorded principal Recorded principal Related (In thousands) investment balance allowance investment balance investment balance allowance Commercial multi-family $ 1,196 $ 1,229 $ 4 $ 1,017 $ 1,247 $ 2,213 $ 2,476 $ 4 Commercial real estate non-owner occupied 44,975 45,803 12,281 149,587 173,124 194,562 218,927 12,281 Commercial real estate owner occupied 105,841 122,814 5,077 26,365 58,540 132,206 181,354 5,077 Commercial and industrial 43,640 47,611 3,171 24,831 44,255 68,471 91,866 3,171 Construction 119 119 6 - - 119 119 6 Mortgage 420,949 479,936 40,596 101,520 134,331 522,469 614,267 40,596 Leasing 507 507 61 - - 507 507 61 Consumer: Credit cards 24,475 24,475 2,957 - - 24,475 24,475 2,957 Personal 65,521 65,521 17,142 - - 65,521 65,521 17,142 Auto 310 310 51 - - 310 310 51 Other 851 851 109 - - 851 851 109 Total Puerto Rico $ 708,384 $ 789,176 $ 81,455 $ 303,320 $ 411,497 $ 1,011,704 $ 1,200,673 $ 81,455 December 31, 2019 Popular U.S. Impaired Loans – With an Impaired Loans Allowance With No Allowance Impaired Loans - Total Unpaid Unpaid Unpaid Recorded principal Related Recorded principal Recorded principal Related (In thousands) investment balance allowance investment balance investment balance allowance Commercial multi-family $ - $ - $ - $ 2,097 $ 2,539 $ 2,097 $ 2,539 $ - Mortgage 6,906 7,257 2,208 2,480 2,844 9,386 10,101 2,208 Consumer: HELOCs 6,691 6,691 1,560 2,829 3,087 9,520 9,778 1,560 Personal 26 26 3 88 88 114 114 3 Total Popular U.S. $ 13,623 $ 13,974 $ 3,771 $ 7,494 $ 8,558 $ 21,117 $ 22,532 $ 3,771 December 31, 2019 Popular, Inc. Impaired Loans – With an Impaired Loans Allowance With No Allowance Impaired Loans - Total Unpaid Unpaid Unpaid Recorded principal Related Recorded principal Recorded principal Related (In thousands) investment balance allowance investment balance investment balance allowance Commercial multi-family $ 1,196 $ 1,229 $ 4 $ 3,114 $ 3,786 $ 4,310 $ 5,015 $ 4 Commercial real estate non-owner occupied 44,975 45,803 12,281 149,587 173,124 194,562 218,927 12,281 Commercial real estate owner occupied 105,841 122,814 5,077 26,365 58,540 132,206 181,354 5,077 Commercial and industrial 43,640 47,611 3,171 24,831 44,255 68,471 91,866 3,171 Construction 119 119 6 - - 119 119 6 Mortgage 427,855 487,193 42,804 104,000 137,175 531,855 624,368 42,804 Leasing 507 507 61 - - 507 507 61 Consumer: Credit cards 24,475 24,475 2,957 - - 24,475 24,475 2,957 HELOCs 6,691 6,691 1,560 2,829 3,087 9,520 9,778 1,560 Personal 65,547 65,547 17,145 88 88 65,635 65,635 17,145 Auto 310 310 51 - - 310 310 51 Other 851 851 109 - - 851 851 109 Total Popular, Inc. $ 722,007 $ 803,150 $ 85,226 $ 310,814 $ 420,055 $ 1,032,821 $ 1,223,205 $ 85,226 The following table presents the average recorded investment and interest income recognized on impaired loans for the quarter ended March 31, 2019. For the quarter ended March 31, 2019 Puerto Rico Popular U.S. Popular, Inc. Average Interest Average Interest Average Interest recorded income recorded income recorded income (In thousands) investment recognized investment recognized investment recognized Commercial multi-family $ 928 $ 12 $ - $ - $ 928 $ 12 Commercial real estate non-owner occupied 178,725 1,712 - - 178,725 1,712 Commercial real estate owner occupied 139,846 1,458 846 - 140,692 1,458 Commercial and industrial 70,662 745 - - 70,662 745 Construction 1,788 - 12,060 - 13,848 - Mortgage 512,417 4,026 9,429 40 521,846 4,066 Leasing 1,059 - - - 1,059 - Consumer: Credit cards 28,354 - - - 28,354 - HELOCs - - 7,962 - 7,962 - Personal 72,298 69 786 - 73,084 69 Auto 1,162 - - - 1,162 - Other 1,247 - - - 1,247 - Total Popular, Inc. $ 1,008,486 $ 8,022 $ 31,083 $ 40 $ 1,039,569 $ 8,062

Mortgage banking activities (Ta

Mortgage banking activities (Tables)	3 Months Ended
	Mar. 31, 2020
Mortgage Banking [Abstract]
Mortgage Banking Activities	Quarters ended March 31, (In thousands) 2020 2019 Mortgage servicing fees, net of fair value adjustments: Mortgage servicing fees $ 10,968 $ 11,687 Mortgage servicing rights fair value adjustments ( 5,229) ( 3,825) Total mortgage servicing fees, net of fair value adjustments 5,739 7,862 Net gain on sale of loans, including valuation on loans held-for-sale 3,986 4,017 Trading account loss: Unrealized losses on outstanding derivative positions ( 1,695) - Realized losses on closed derivative positions ( 1,610) ( 1,953) Total trading account loss ( 3,305) ( 1,953) Total mortgage banking activities $ 6,420 $ 9,926

Transfers of financial assets_2

Transfers of financial assets and mortgage servicing assets (Tables)	3 Months Ended
	Mar. 31, 2020
Transfers and Servicing of Financial Assets
Schedule Of Securitizations Of Financial Assets Accounted For As Sale [Text Block]	Proceeds Obtained During the Quarter Ended March 31, 2020 (In thousands) Level 1 Level 2 Level 3 Initial Fair Value Assets Trading account debt securities: Mortgage-backed securities - GNMA $ - $ 50,648 $ - $ 50,648 Mortgage-backed securities - FNMA - 33,573 - 33,573 Total trading account debt securities $ - $ 84,221 $ - $ 84,221 Mortgage servicing rights $ - $ - $ 1,487 $ 1,487 Total $ - $ 84,221 $ 1,487 $ 85,708 Proceeds Obtained During the Quarter Ended March 31, 2019 (In thousands) Level 1 Level 2 Level 3 Initial Fair Value Assets Trading account debt securities: Mortgage-backed securities - GNMA $ - $ 71,149 $ - $ 71,149 Mortgage-backed securities - FNMA - 20,918 - 20,918 Total trading account debt securities $ - $ 92,067 $ - $ 92,067 Mortgage servicing rights $ - $ - $ 1,658 $ 1,658 Total $ - $ 92,067 $ 1,658 $ 93,725
Schedule Of Servicing Assets At Fair Value Text Block	Residential MSRs (In thousands) March 31, 2020 March 31, 2019 Fair value at beginning of period $ 150,906 $ 169,777 Additions 1,634 1,861 Changes due to payments on loans [1] ( 2,502) ( 2,587) Reduction due to loan repurchases ( 312) ( 491) Changes in fair value due to changes in valuation model inputs or assumptions ( 2,439) ( 747) Other 24 - Fair value at end of period $ 147,311 $ 167,813 [1] Represents changes due to collection / realization of expected cash flows over time.
Schedule Of Assumptions For Fair Value On Securitization Date Of Interests Continued To Be Held By Transferor Servicing Assets Or Servicing Liabilities Text Block	Quarters ended March 31, 2020 March 31, 2019 Prepayment speed 5.9 % 6.3 % Weighted average life (in years) 9.8 9.9 Discount rate (annual rate) 10.9 % 11.0 %
Schedule of Sensitivity Analysis of Fair Value, Transferor's Interests in Transferred Financial Assets	Originated MSRs Purchased MSRs March 31, December 31, March 31, December 31, (In thousands) 2020 2019 2020 2019 Fair value of servicing rights $ 56,725 $ 58,842 $ 90,586 $ 92,064 Weighted average life (in years) 6.6 6.7 6.3 6.3 Weighted average prepayment speed (annual rate) 6.0 % 5.7 % 6.5 % 6.2 % Impact on fair value of 10% adverse change $ ( 1,348) $ ( 1,303) $ ( 2,409) $ ( 2,306) Impact on fair value of 20% adverse change $ ( 2,652) $ ( 2,568) $ ( 4,720) $ ( 4,525) Weighted average discount rate (annual rate) 11.4 % 11.4 % 11.0 % 11.0 % Impact on fair value of 10% adverse change $ ( 2,268) $ ( 2,381) $ ( 3,508) $ ( 3,603) Impact on fair value of 20% adverse change $ ( 4,379) $ ( 4,596) $ ( 6,778) $ ( 6,959)

Other Real Estate Owned (Tables

Other Real Estate Owned (Tables)	3 Months Ended
	Mar. 31, 2020
Other Real Estate [Abstract]
Other Real Estate Owned Roll Forward [Table Text Block]	For the quarter ended March 31, 2020 OREO OREO (In thousands) Commercial/Construction Mortgage Total Balance at beginning of period $ 16,959 $ 105,113 $ 122,072 Write-downs in value ( 509) ( 900) ( 1,409) Additions 2,120 15,407 17,527 Sales ( 1,033) ( 13,340) ( 14,373) Other adjustments - 105 105 Ending balance $ 17,537 $ 106,385 $ 123,922 For the quarter ended March 31, 2019 OREO OREO (In thousands) Commercial/Construction Mortgage Total Balance at beginning of period $ 21,794 $ 114,911 $ 136,705 Write-downs in value ( 571) ( 1,610) ( 2,181) Additions 1,170 7,764 8,934 Sales ( 1,514) ( 16,333) ( 17,847) Other adjustments - ( 133) ( 133) Ending balance $ 20,879 $ 104,599 $ 125,478

Other assets (Tables)

Other assets (Tables)	3 Months Ended
	Mar. 31, 2020
Other Assets Abstract
Schedule Of Other Assets Table Text Block	(In thousands) March 31, 2020 December 31, 2019 Net deferred tax assets (net of valuation allowance) $ 929,321 $ 886,353 Investments under the equity method 243,578 237,081 Prepaid taxes 24,605 47,226 Other prepaid expenses 88,099 82,425 Derivative assets 9,534 17,966 Trades receivable from brokers and counterparties 6,027 47,049 Principal, interest and escrow servicing advances 83,848 77,800 Guaranteed mortgage loan claims receivable 108,605 108,946 Operating ROU assets (Note 28) 146,665 149,849 Finance ROU assets (Note 28) 13,625 12,888 Others 134,530 152,032 Total other assets $ 1,788,437 $ 1,819,615

Goodwill and other intangible_2

Goodwill and other intangible assets (Tables)	3 Months Ended
	Mar. 31, 2020
Goodwill and Intangible Assets Disclosure
Carrying Amount of Goodwill by Reportable Segments and Corporate Group	March 31, 2020 Balance at Balance at March 31, Accumulated March 31, 2020 impairment 2020 (In thousands) (gross amounts) losses (net amounts) Banco Popular de Puerto Rico $ 324,049 $ 3,801 $ 320,248 Popular U.S. 515,285 164,411 350,874 Total Popular, Inc. $ 839,334 $ 168,212 $ 671,122 December 31, 2019 Balance at Balance at December 31, Accumulated December 31, 2019 impairment 2019 (In thousands) (gross amounts) losses (net amounts) Banco Popular de Puerto Rico $ 324,049 $ 3,801 $ 320,248 Popular U.S. 515,285 164,411 350,874 Total Popular, Inc. $ 839,334 $ 168,212 $ 671,122
Schedule Of Finite Lived Intangible Assets By Major Class Text Block	Gross Carrying Accumulated Net Carrying (In thousands) Amount Amortization Value March 31, 2020 Core deposits $ 37,224 $ 30,723 $ 6,501 Other customer relationships 42,909 29,592 13,317 Trademark 488 163 325 Total other intangible assets $ 80,621 $ 60,478 $ 20,143 December 31, 2019 Core deposits $ 37,224 $ 29,792 $ 7,432 Other customer relationships 42,909 28,075 14,834 Trademark 488 138 350 Total other intangible assets $ 80,621 $ 58,005 $ 22,616
Schedule Of Expected Amortization Expense Table Text Block	(In thousands) Remaining 2020 $ 3,897 Year 2021 3,559 Year 2022 2,683 Year 2023 2,642 Year 2024 2,355 Later years 5,007

Deposits (Tables)

Deposits (Tables)	3 Months Ended
	Mar. 31, 2020
Deposits [Abstract]
Interest bearing deposits	(In thousands) March 31, 2020 December 31, 2019 Savings accounts $ 10,801,188 $ 10,618,629 NOW, money market and other interest bearing demand deposits 16,071,715 16,305,007 Total savings, NOW, money market and other interest bearing demand deposits 26,872,903 26,923,636 Certificates of deposit: Under $100,000 3,088,350 3,133,840 $100,000 and over 5,439,474 4,540,957 Total certificates of deposit 8,527,824 7,674,797 Total interest bearing deposits $ 35,400,727 $ 34,598,433
Summary Of Certificates Of Deposit By Maturity Disclosures	(In thousands) 2020 $ 4,906,644 2021 1,431,390 2022 770,852 2023 546,596 2024 592,903 2025 and thereafter 279,439 Total certificates of deposit $ 8,527,824

Other liabilities (Tables)

Other liabilities (Tables)	3 Months Ended
	Mar. 31, 2020
Other Liabilities Disclosure Abstract
Other Liabilities Table Text Block	(In thousands) March 31, 2020 December 31, 2019 Accrued expenses $ 233,692 $ 273,184 Accrued interest payable 34,539 44,026 Accounts payable 61,833 65,688 Dividends payable 35,505 29,027 Trades payable 5,279 4,084 Liability for GNMA loans sold with an option to repurchase 111,285 102,663 Reserves for loan indemnifications 34,862 38,074 Reserve for operational losses 38,373 35,665 Operating lease liabilities (Note 28) 161,961 165,139 Finance lease liabilities (Note 28) 20,529 19,810 Pension benefit obligation 48,704 52,616 Postretirement benefit obligation 170,507 168,681 Others 42,892 46,296 Total other liabilities $ 999,961 $ 1,044,953

Other comprehensive income (l_2

Other comprehensive income (loss) (Tables)	3 Months Ended
	Mar. 31, 2020
Accumulated Other Comprehensive Income (Loss)
Schedule of accumulated other comprehensive income	Changes in Accumulated Other Comprehensive Income (Loss) by Component [1] Quarters ended March 31, (In thousands) 2020 2019 Foreign currency translation Beginning Balance $ ( 56,783) $ ( 49,936) Other comprehensive loss ( 1,818) ( 1,238) Net change ( 1,818) ( 1,238) Ending balance $ ( 58,601) $ ( 51,174) Adjustment of pension and postretirement benefit plans Beginning Balance $ ( 202,816) $ ( 203,836) Amounts reclassified from accumulated other comprehensive loss for amortization of net losses 3,351 3,673 Net change 3,351 3,673 Ending balance $ ( 199,465) $ ( 200,163) Unrealized net holding gains (losses) on debt securities Beginning Balance $ 92,155 $ ( 173,811) Other comprehensive income 381,776 101,403 Net change 381,776 101,403 Ending balance $ 473,931 $ ( 72,408) Unrealized net losses on cash flow hedges Beginning Balance $ ( 2,494) $ ( 391) Reclassification to retained earnings due to cumulative effect adjustment of accounting change - ( 50) Other comprehensive loss before reclassifications ( 3,589) ( 437) Amounts reclassified from accumulated other comprehensive loss 841 644 Net change ( 2,748) 157 Ending balance $ ( 5,242) $ ( 234) Total $ 210,623 $ ( 323,979) [1] All amounts presented are net of tax.
Reclassification out of accumulated other comprehensive income	Reclassifications Out of Accumulated Other Comprehensive Income (Loss) Affected Line Item in the Quarters ended March 31, (In thousands) Consolidated Statements of Operations 2020 2019 Adjustment of pension and postretirement benefit plans Amortization of net losses Personnel costs $ ( 5,362) $ ( 5,876) Total before tax ( 5,362) ( 5,876) Income tax benefit 2,011 2,203 Total net of tax $ ( 3,351) $ ( 3,673) Unrealized net losses on cash flow hedges Forward contracts Mortgage banking activities $ ( 1,296) $ ( 1,030) Interest rate swaps Other operating income $ ( 31) $ - Total before tax ( 1,327) ( 1,030) Income tax benefit (expense) 486 386 Total net of tax $ ( 841) $ ( 644) Total reclassification adjustments, net of tax $ ( 4,192) $ ( 4,317)

Guarantees (Tables)

Guarantees (Tables)	3 Months Ended
	Mar. 31, 2020
Guarantee on loans sold or serviced with credit recourse
Guarantor Obligations
Credit recourse agreements reserve	The following table shows the changes in the Corporation’s liability of estimated losses related to loans serviced with credit recourse provisions during the quarters ended March 31, 2020 and 2019. Quarters ended March 31, (In thousands) 2020 2019 Balance as of beginning of period $ 34,862 $ 56,230 Impact of adopting CECL ( 3,831) - Provision (reversal) for recourse liability 4,364 ( 311) Net charge-offs ( 3,676) ( 3,908) Balance as of end of period $ 31,719 $ 52,011
Banco Popular de Puerto Rico | Guarantee on loans sold or serviced with representation and warranties
Guarantor Obligations
Estimated losses associated with indemnifications and representations and warranties related to loans sold	The following table presents the changes in the Corporation’s liability for estimated losses associated with indemnifications and representations and warranties related to loans sold by BPPR for the quarters ended March 31, 2020 and 2019. Quarters ended March 31, (In thousands) 2020 2019 Balance as of beginning of period $ 3,212 $ 10,837 Provision (reversal) for representation and warranties ( 69) 104 Net charge-offs - ( 75) Balance as of end of period $ 3,143 $ 10,866

Commitments and contingencies (

Commitments and contingencies (Tables)	3 Months Ended
	Mar. 31, 2020
Commitments and Contingencies Disclosure
Schedule Of Fair Value Off Balance Sheet Risks Text Block	(In thousands) March 31, 2020 December 31, 2019 Commitments to extend credit: Credit card lines $ 4,958,736 $ 4,889,694 Commercial and construction lines of credit 2,938,929 3,205,306 Other consumer unused credit commitments 259,580 262,516 Commercial letters of credit 1,644 2,629 Standby letters of credit 71,739 75,186 Commitments to originate or fund mortgage loans 26,818 96,653
Schedule Of Direct Exposure To The Puerto Rico Government By Maturity [Text Block]	(In thousands) Investment Portfolio Loans Total Outstanding Total Exposure Central Government After 1 to 5 years $ 7 $ - $ 7 $ 7 After 5 to 10 years 19 - 19 19 After 10 years 30 - 30 30 Total Central Government 56 - 56 56 Municipalities Within 1 year 3,920 78,107 82,027 82,027 After 1 to 5 years 16,390 139,218 155,608 155,608 After 5 to 10 years 16,660 82,967 99,627 99,627 After 10 years 655 90,601 91,256 91,256 Total Municipalities 37,625 390,893 428,518 428,518 Total Direct Government Exposure $ 37,681 $ 390,893 $ 428,574 $ 428,574

Non-consolidated variable int_2

Non-consolidated variable interest entities (Tables)	3 Months Ended
	Mar. 31, 2020
FNMA, GNMA, FHLMC VIE
Carrying Amount and Classification of Assets Related to the Corporation's Variable Interests in Non-Consolidated VIEs and Maximum Exposure to Loss	The following table presents the carrying amount and classification of the assets related to the Corporation’s variable interests in non-consolidated VIEs and the maximum exposure to loss as a result of the Corporation’s involvement as servicer of GNMA and FNMA loans at March 31, 2020 and December 31, 2019. (In thousands) March 31, 2020 December 31, 2019 Assets Servicing assets: Mortgage servicing rights $ 113,793 $ 115,718 Total servicing assets $ 113,793 $ 115,718 Other assets: Servicing advances $ 30,172 $ 29,212 Total other assets $ 30,172 $ 29,212 Total assets $ 143,965 $ 144,930 Maximum exposure to loss $ 143,965 $ 144,930
Corporate Joint Venture
Carrying Amount and Classification of Assets Related to the Corporation's Variable Interests in Non-Consolidated VIEs and Maximum Exposure to Loss	The following tables present the carrying amount and classification of the assets and liabilities related to the Corporation’s variable interests in the non-consolidated VIEs, PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC, and their maximum exposure to loss at March 31, 2020 and December 31, 2019 PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC (In thousands) March 31, 2020 December 31, 2019 March 31, 2020 December 31, 2019 Assets Other assets: Equity investment $ 5,276 $ 6,306 $ 3,657 $ 3,333 Total assets $ 5,276 $ 6,306 $ 3,657 $ 3,333 Liabilities Deposits $ ( 20) $ ( 3) $ ( 5,793) $ ( 5,081) Total liabilities $ ( 20) $ ( 3) $ ( 5,793) $ ( 5,081) Total net assets $ 5,256 $ 6,303 $ ( 2,136) $ ( 1,748) Maximum exposure to loss $ 5,256 $ 6,303 $ - $ -

Related party transactions (Tab

Related party transactions (Tables)	3 Months Ended
	Mar. 31, 2020
EVERTEC Inc.
Schedule Equity Method Investments Table [Text Block]	(In thousands) March 31, 2020 December 31, 2019 Equity investment in EVERTEC $ 74,323 $ 73,534
Balance Sheet Data Resulting From Related Party Transactions Table [Text Block]	(In thousands) March 31, 2020 December 31, 2019 Accounts receivable (Other assets) $ 3,474 $ 7,779 Deposits ( 56,584) ( 63,850) Accounts payable (Other liabilities) ( 433) ( 1,290) Net total $ ( 53,543) $ ( 57,361)
Proportionate Share Of Income Loss And Changes In Stockholders Equity TableTextBlock	Quarters ended March 31, (In thousands) 2020 2019 Share of income from investment in EVERTEC $ 3,602 $ 4,297 Share of other changes in EVERTEC's stockholders' equity 785 895 Share of EVERTEC's changes in equity recognized in income $ 4,387 $ 5,192
Income Statement Data Resulting From Related Party Transactions Table [Text Block]	Quarters ended March 31, (In thousands) 2020 2019 Category Interest expense on deposits $ ( 67) $ ( 17) Interest expense ATH and credit cards interchange income from services to EVERTEC 5,489 8,219 Other service fees Rental income charged to EVERTEC 1,767 1,796 Net occupancy Processing fees on services provided by EVERTEC ( 55,596) ( 53,862) Professional fees Other services provided to EVERTEC 261 276 Other operating expenses Total $ ( 48,146) $ ( 43,588)
PRLP 2011 Holding, LLC and PR Asset Portfolio 2013-1 International, LLC
Schedule Equity Method Investments Table [Text Block]	PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC (In thousands) March 31, 2020 December 31, 2019 March 31, 2020 December 31, 2019 Equity investment $ 5,276 $ 6,306 $ 3,657 $ 3,333
Balance Sheet Data Resulting From Related Party Transactions Table [Text Block]	PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC (In thousands) March 31, 2020 December 31, 2019 March 31, 2020 December 31, 2019 Deposits (non-interest bearing) $ ( 20) $ ( 3) $ ( 5,793) $ ( 5,081)
Proportionate Share Of Income Loss And Changes In Stockholders Equity TableTextBlock	PRLP 2011 Holdings, LLC PR Asset Portfolio 2013-1 International, LLC Quarters ended March 31, (In thousands) 2020 2019 2020 2019 Share of (loss) income from the equity investment $ ( 1,030) $ ( 120) $ 324 $ 296

Fair value measurement (Tables)

Fair value measurement (Tables)	3 Months Ended
	Mar. 31, 2020
Fair Value Disclosures
Assets and Liabilities Measured at Fair Value on a Recurring Basis	At March 31, 2020 (In thousands) Level 1 Level 2 Level 3 Total RECURRING FAIR VALUE MEASUREMENTS Assets Debt securities available-for-sale: U.S. Treasury securities $ 2,099,856 $ 8,317,657 $ - $ 10,417,513 Obligations of U.S. Government sponsored entities - 86,336 - 86,336 Collateralized mortgage obligations - federal agencies - 560,836 - 560,836 Mortgage-backed securities - 4,747,123 1,177 4,748,300 Other - 316 - 316 Total debt securities available-for-sale $ 2,099,856 $ 13,712,268 $ 1,177 $ 15,813,301 Trading account debt securities, excluding derivatives: U.S. Treasury securities $ 1 $ - $ - $ 1 Obligations of Puerto Rico, States and political subdivisions - 109 - 109 Collateralized mortgage obligations - 76 467 543 Mortgage-backed securities - 38,468 - 38,468 Other - 2,996 428 3,424 Total trading account debt securities, excluding derivatives $ 1 $ 41,649 $ 895 $ 42,545 Equity securities $ - $ 21,601 $ - $ 21,601 Mortgage servicing rights - - 147,311 147,311 Derivatives - 9,534 - 9,534 Total assets measured at fair value on a recurring basis $ 2,099,857 $ 13,785,052 $ 149,383 $ 16,034,292 Liabilities Derivatives $ - $ ( 12,037) $ - $ ( 12,037) Total liabilities measured at fair value on a recurring basis $ - $ ( 12,037) $ - $ ( 12,037) At December 31, 2019 (In thousands) Level 1 Level 2 Level 3 Total RECURRING FAIR VALUE MEASUREMENTS Assets Debt securities available-for-sale: U.S. Treasury securities $ 3,841,715 $ 8,214,540 $ - $ 12,056,255 Obligations of U.S. Government sponsored entities - 122,404 - 122,404 Obligations of Puerto Rico, States and political subdivisions - 6,975 - 6,975 Collateralized mortgage obligations - federal agencies - 586,175 - 586,175 Mortgage-backed securities - 4,875,132 1,182 4,876,314 Other - 350 - 350 Total debt securities available-for-sale $ 3,841,715 $ 13,805,576 $ 1,182 $ 17,648,473 Trading account debt securities, excluding derivatives: U.S. Treasury securities $ 7,081 $ 2 $ - $ 7,083 Obligations of Puerto Rico, States and political subdivisions - 633 - 633 Collateralized mortgage obligations - 76 530 606 Mortgage-backed securities - 28,556 - 28,556 Other - 3,003 440 3,443 Total trading account debt securities, excluding derivatives $ 7,081 $ 32,270 $ 970 $ 40,321 Equity securities $ - $ 21,327 $ - $ 21,327 Mortgage servicing rights - - 150,906 150,906 Derivatives - 17,966 - 17,966 Total assets measured at fair value on a recurring basis $ 3,848,796 $ 13,877,139 $ 153,058 $ 17,878,993 Liabilities Derivatives $ - $ ( 16,619) $ - $ ( 16,619) Total liabilities measured at fair value on a recurring basis $ - $ ( 16,619) $ - $ ( 16,619)
Nonrecurring fair value measurements	Quarter ended March 31, 2020 (In thousands) Level 1 Level 2 Level 3 Total NONRECURRING FAIR VALUE MEASUREMENTS Assets Write-downs Loans [1] $ - $ - $ 3,151 $ 3,151 $ ( 497) Other real estate owned [2] - - 10,742 10,742 ( 1,368) Other foreclosed assets [2] - - 1,021 1,021 ( 152) Total assets measured at fair value on a nonrecurring basis $ - $ - $ 14,914 $ 14,914 $ ( 2,017) [1] Relates mostly to certain impaired collateral dependent loans. The impairment was measured based on the fair value of the collateral, which is derived from appraisals that take into consideration prices in observed transactions involving similar assets in similar locations. Costs to sell are excluded from the reported fair value amount. [2] Represents the fair value of foreclosed real estate and other collateral owned that were written down to their fair value. Costs to sell are excluded from the reported fair value amount. Quarter ended March 31, 2019 (In thousands) Level 1 Level 2 Level 3 Total NONRECURRING FAIR VALUE MEASUREMENTS Assets Write-downs Loans [1] $ - $ - $ 13,147 $ 13,147 $ ( 3,316) Other real estate owned [2] - - 8,035 8,035 ( 1,889) Other foreclosed assets [2] - - 1,283 1,283 ( 118) Total assets measured at fair value on a nonrecurring basis $ - $ - $ 22,465 $ 22,465 $ ( 5,323) [1] Relates mostly to certain impaired collateral dependent loans. The impairment was measured based on the fair value of the collateral, which is derived from appraisals that take into consideration prices in observed transactions involving similar assets in similar locations. Costs to sell are excluded from the reported fair value amount. [2] Represents the fair value of foreclosed real estate and other collateral owned that were written down to their fair value. Costs to sell are excluded from the reported fair value amount.
Assets measured on recurring basis, unobservable input reconciliation	Quarter ended March 31, 2020 MBS CMOs Other classified classified securities as debt as trading MBS classified securities account classified as as trading Mortgage available- debt trading account account debt servicing Total (In thousands) for-sale securities debt securities securities rights assets Balance at December 31, 2019 $ 1,182 $ 530 $ - $ 440 $ 150,906 $ 153,058 Gains (losses) included in earnings - 1 - ( 12) ( 5,229) ( 5,240) Gains (losses) included in OCI ( 5) - - - - ( 5) Additions - 2 - - 1,634 1,636 Settlements - ( 66) - - - ( 66) Balance at March 31, 2020 $ 1,177 $ 467 $ - $ 428 $ 147,311 $ 149,383 Changes in unrealized gains (losses) included in earnings relating to assets still held at March 31, 2020 $ - $ 1 $ - $ 6 $ ( 2,439) $ ( 2,432) Quarter ended March 31, 2019 MBS Other classified CMOs securities as investment classified MBS classified securities as trading classified as as trading Mortgage available- account trading account account servicing Total (In thousands) for-sale securities securities securities rights assets Balance at December 31, 2018 $ 1,233 $ 611 $ 43 $ 485 $ 169,777 $ 172,149 Gains (losses) included in earnings - - - ( 7) ( 3,825) ( 3,832) Gains (losses) included in OCI 2 - - - - 2 Additions - 14 - - 1,861 1,875 Settlements - ( 30) - - - ( 30) Balance at March 31, 2019 $ 1,235 $ 595 $ 43 $ 478 $ 167,813 $ 170,164 Changes in unrealized gains (losses) included in earnings relating to assets still held at March 31, 2019 $ - $ - $ - $ 3 $ ( 747) $ ( 744)
Gain (loss) included in earnings, measured on recurring basis	Quarter ended March 31, 2020 Quarter ended March 31, 2019 Changes in unrealized Changes in unrealized Total gains gains (losses) relating to Total gains gains (losses) relating to (losses) included assets still held at (losses) included assets still held at (In thousands) in earnings reporting date in earnings reporting date Mortgage banking activities $ ( 5,229) $ ( 2,439) $ ( 3,825) $ ( 747) Trading account loss ( 11) 7 ( 7) 3 Total $ ( 5,240) $ ( 2,432) $ ( 3,832) $ ( 744)
Fair value measurements, recurring and nonrecurring valuation techniques	Fair value at March 31, (In thousands) 2020 Valuation technique Unobservable inputs Weighted average (range) [1] CMO's - trading $ 467 Discounted cash flow model Weighted average life 1.5 years ( 0.1 - 1.6 years) Yield 3.8% ( 3.7% - 4.3%) Prepayment speed 18.4% ( 14.5% - 21.2%) Other - trading $ 428 Discounted cash flow model Weighted average life 3.8 years Yield 12.0% Prepayment speed 10.8% Mortgage servicing rights $ 147,311 Discounted cash flow model Prepayment speed 6.3%( 0.2% - 18.9%) Weighted average life 7.2 years ( 0.1 - 14.3 years) Discount rate 11.1% ( 9.5% - 14.7%) Loans held-in-portfolio $ 3,151 [2] External appraisal Haircut applied on external appraisals 10.0% Other real estate owned $ 7,050 [3] External appraisal Haircut applied on external appraisals 22.3% ( 5.0% - 30.0%) [1] Weighted average of significant unobservable inputs used to develop Level 3 fair value measurements were calculated by relative fair value. [2] Loans held-in-portfolio in which haircuts were not applied to external appraisals were excluded from this table. [3] Other real estate owned in which haircuts were not applied to external appraisals were excluded from this table. Fair value at March 31, (In thousands) 2019 Valuation technique Unobservable inputs Weighted average (range) [1] CMO's - trading $ 595 Discounted cash flow model Weighted average life 1.8 years ( 1.2 - 2.0 years) Yield 4.1% ( 3.9% - 4.4%) Prepayment speed 17.7% ( 15.0% - 19.6%) Other - trading $ 478 Discounted cash flow model Weighted average life 5.2 years Yield 12.0% Prepayment speed 10.8% Mortgage servicing rights $ 167,813 Discounted cash flow model Prepayment speed 5.4% ( 0.2% - 23.2%) Weighted average life 6.8 years ( 0.1 - 15.6 years) Discount rate 11.2% ( 9.5% - 24.5%) Loans held-in-portfolio $ 9,610 [2] External appraisal Haircut applied on external appraisals 13.8% ( 11.4% - 25.0%) Other real estate owned $ 5,871 [3] External appraisal Haircut applied on external appraisals 21.2% ( 15.0% - 25.0%) [1] Weighted average of significant unobservable inputs used to develop Level 3 fair value measurements were calculated by relative fair value. [2] Loans held-in-portfolio in which haircuts were not applied to external appraisals were excluded from this table. [3] Other real estate owned in which haircuts were not applied to external appraisals were excluded from this table.

Fair value of financial instr_2

Fair value of financial instruments (Tables)	3 Months Ended
	Mar. 31, 2020
Fair Value Disclosures
Fair Value By Balance Sheet Grouping Text Block	March 31, 2020 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Assets: Cash and due from banks $ 445,551 $ 445,551 $ - $ - $ 445,551 Money market investments 5,941,716 5,935,945 5,771 - 5,941,716 Trading account debt securities, excluding derivatives [1] 42,545 1 41,649 895 42,545 Debt securities available-for-sale [1] 15,813,301 2,099,856 13,712,268 1,177 15,813,301 Debt securities held-to-maturity: Obligations of Puerto Rico, States and political subdivisions $ 69,771 $ - $ - $ 68,296 $ 68,296 Collateralized mortgage obligation-federal agency 41 - - 43 43 Securities in wholly owned statutory business trusts 11,561 - 11,561 - 11,561 Other 500 - 500 - 500 Total debt securities held-to-maturity $ 81,873 $ - $ 12,061 $ 68,339 $ 80,400 Equity securities: FHLB stock $ 46,316 $ - $ 46,316 $ - $ 46,316 FRB stock 93,838 - 93,838 - 93,838 Other investments 22,904 - 21,601 6,704 28,305 Total equity securities $ 163,058 $ - $ 161,755 $ 6,704 $ 168,459 Loans held-for-sale $ 87,855 $ - $ - $ 91,182 $ 91,182 Loans held-in-portfolio 26,742,556 - - 24,977,460 24,977,460 Mortgage servicing rights 147,311 - - 147,311 147,311 Derivatives 9,534 - 9,534 - 9,534 March 31, 2020 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Liabilities: Deposits: Demand deposits $ 36,269,352 $ - $ 36,269,352 $ - $ 36,269,352 Time deposits 8,527,824 - 8,398,572 - 8,398,572 Total deposits $ 44,797,176 $ - $ 44,667,924 $ - $ 44,667,924 Assets sold under agreements to repurchase $ 178,766 $ - $ 178,104 $ - $ 178,104 Other short-term borrowings [2] $ 100,000 $ - $ 100,000 $ - $ 100,000 Notes payable: FHLB advances $ 377,598 $ - $ 393,674 $ - $ 393,674 Unsecured senior debt securities 295,624 - 309,228 - 309,228 Junior subordinated deferrable interest debentures (related to trust preferred securities) 384,909 - 371,086 - 371,086 Total notes payable $ 1,058,131 $ - $ 1,073,988 $ - $ 1,073,988 Derivatives $ 12,037 $ - $ 12,037 $ - $ 12,037 [1] Refer to Note 24 to the Consolidated Financial Statements for the fair value by class of financial asset and its hierarchy level [2] Refer to Note 16 to the Consolidated Financial Statements for the composition of other short-term borrowings. December 31, 2019 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Assets: Cash and due from banks $ 388,311 $ 388,311 $ - $ - $ 388,311 Money market investments 3,262,286 3,256,274 6,012 - 3,262,286 Trading account debt securities, excluding derivatives [1] 40,321 7,081 32,270 970 40,321 Debt securities available-for-sale [1] 17,648,473 3,841,715 13,805,576 1,182 17,648,473 Debt securities held-to-maturity: Obligations of Puerto Rico, States and political subdivisions $ 85,556 $ - $ - $ 93,002 $ 93,002 Collateralized mortgage obligation-federal agency 45 - - 47 47 Securities in wholly owned statutory business trusts 11,561 - 11,561 - 11,561 Other 500 - 500 - 500 Total debt securities held-to-maturity $ 97,662 $ - $ 12,061 $ 93,049 $ 105,110 Equity securities: FHLB stock $ 43,787 $ - $ 43,787 $ - $ 43,787 FRB stock 93,470 - 93,470 - 93,470 Other investments 22,630 - 21,328 7,367 28,695 Total equity securities $ 159,887 $ - $ 158,585 $ 7,367 $ 165,952 Loans held-for-sale $ 59,203 $ - $ - $ 60,030 $ 60,030 Loans held-in-portfolio 26,929,165 - - 25,051,400 25,051,400 Mortgage servicing rights 150,906 - - 150,906 150,906 Derivatives 17,966 - 17,966 - 17,966 December 31, 2019 Carrying (In thousands) amount Level 1 Level 2 Level 3 Fair value Financial Liabilities: Deposits: Demand deposits $ 36,083,809 $ - $ 36,083,809 $ - $ 36,083,809 Time deposits 7,674,797 - 7,598,732 - 7,598,732 Total deposits $ 43,758,606 $ - $ 43,682,541 $ - $ 43,682,541 Assets sold under agreements to repurchase $ 193,378 $ - $ 193,271 $ - $ 193,271 Notes payable: FHLB advances $ 421,399 $ - $ 429,718 $ - $ 429,718 Unsecured senior debt 295,307 - 323,415 - 323,415 Junior subordinated deferrable interest debentures (related to trust preferred securities) 384,902 - 395,216 - 395,216 Total notes payable $ 1,101,608 $ - $ 1,148,349 $ - $ 1,148,349 Derivatives $ 16,619 $ - $ 16,619 $ - $ 16,619 [1] Refer to Note 24 to the Consolidated Financial Statements for the fair value by class of financial asset and its hierarchy level. [2] Refer to Note 16 to the Consolidated Financial Statements for the composition of other short-term borrowings.

Net income per common share (Ta

Net income per common share (Tables)	3 Months Ended
	Mar. 31, 2020
Earnings Per Share
Computation of Net Income (Loss) Per Common Share ("EPS"), Basic and Diluted	The following table sets forth the computation of net income per common share (“EPS”), basic and diluted, for the quarters ended March 31, 2020 and 2019 Quarters ended March 31, (In thousands, except per share information) 2020 2019 Net income $ 34,302 $ 167,925 Preferred stock dividends ( 670) ( 931) Net income applicable to common stock $ 33,632 $ 166,994 Average common shares outstanding 90,788,557 98,581,743 Average potential dilutive common shares 104,404 177,155 Average common shares outstanding - assuming dilution 90,892,961 98,758,898 Basic EPS $ 0.37 $ 1.69 Diluted EPS $ 0.37 $ 1.69

Revenue from contracts with c_2

Revenue from contracts with customers (Tables)	3 Months Ended
	Mar. 31, 2020
Revenue From Contract With Customer Abstract
Disaggregation Of Revenue [Table Text Block]	The following table presents the Corporation’s revenue streams from contracts with customers by reportable segment for the quarters ended March 31, 2020 and 2019 Quarters ended March 31, (In thousands) 2020 2019 BPPR Popular U.S. BPPR Popular U.S. Service charges on deposit accounts $ 38,331 $ 3,328 $ 35,064 $ 3,627 Other service fees: Debit card fees 9,999 238 10,899 271 Insurance fees, excluding reinsurance 7,688 737 7,445 770 Credit card fees, excluding late fees and membership fees 19,768 242 18,286 216 Sale and administration of investment products 6,263 - 5,259 - Trust fees 5,386 - 4,815 - Total revenue from contracts with customers [1] $ 87,435 $ 4,545 $ 81,768 $ 4,884 [1] The amounts include intersegment transactions of $ 0.3 million and $ 0.2 million, respectively, for the quarters ended March 31, 2020 and 2019.

Leases (Tables)

Leases (Tables)	3 Months Ended
	Mar. 31, 2020
Leases [Abstract]
Lease Liability Maturity	March 31, 2020 (In thousands) Remaining 2020 2021 2022 2023 2024 Later Years Total Lease Payments Less: Imputed Interest Total Operating Leases $ 22,908 $ 28,201 $ 24,113 $ 21,829 $ 20,729 $ 70,978 $ 188,758 $ ( 26,797) $ 161,961 Finance Leases 2,411 3,299 3,392 3,489 3,594 8,938 25,123 ( 4,594) 20,529 December 31, 2019 (In thousands) 2020 2021 2022 2023 2024 Later Years Total Lease Payments Less: Imputed Interest Total Operating Leases $ 29,872 $ 27,445 $ 23,540 $ 21,257 $ 20,176 $ 70,842 $ 193,132 $ ( 27,993) $ 165,139 Finance Leases 3,068 3,159 3,252 3,349 3,448 8,220 24,496 ( 4,686) 19,810
Leases cost	Quarter ended Quarter ended (In thousands) March 31, 2020 March 31, 2019 Finance lease cost: Amortization of ROU assets $ 520 $ 458 Interest on lease liabilities 313 321 Operating lease cost 7,914 8,155 Short-term lease cost 57 24 Variable lease cost 11 - Sublease income ( 30) ( 25) Total lease cost $ 8,785 $ 8,933
Leases supplemental information	Quarters ended (Dollars in thousands) March 31, 2020 March 31, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases $ 7,822 $ 7,391 Operating cash flows from finance leases 313 327 Financing cash flows from finance leases 538 439 ROU assets obtained in exchange for new lease obligations: Operating leases $ 259 $ 356 Finance leases - 3,308 Weighted-average remaining lease term: Operating leases 8.6 years 8.4 years Finance leases 7.3 years 8.9 years Weighted-average discount rate: Operating leases 3.4 % 3.8 % Finance leases 5.7 % 5.7 %

Pension and postretirement be_2

Pension and postretirement benefits (Tables)	3 Months Ended
	Mar. 31, 2020
Compensation And Retirement Disclosure [Abstract]
Components of Net Periodic Pension/Postretirement Benefit Cost	Pension Plans OPEB Plan Quarters ended March 31, Quarters ended March 31, (In thousands) 2020 2019 2020 2019 Personnel Cost: Service cost $ - $ - $ 178 $ 190 Other operating expenses: Interest cost 5,847 7,110 1,228 1,489 Expected return on plan assets ( 9,526) ( 8,096) - - Amortization of prior service cost/(credit) - - - - Amortization of net loss 5,220 5,876 142 - Total net periodic pension cost $ 1,541 $ 4,890 $ 1,548 $ 1,679
Schedule of accumulated and projected benefit obligations	For the quarter ended For the year ending (In thousands) March 31, 2020 December 31, 2020 Pension Plans $ 57 $ 229 OPEB Plan $ 1,213 $ 6,516

Stock-based compensation (Table

Stock-based compensation (Tables)	3 Months Ended
	Mar. 31, 2020
Executive Officers
Schedule of Unvested Restricted Stock Units Roll Forward	The following table summarizes the restricted stock and performance shares activity under the Incentive Plan for members of management. (Not in thousands) Shares Weighted-Average Grant Date Fair Value Non-vested at December 31, 2018 382,186 $ 36.41 Granted 218,169 55.55 Performance Shares Quantity Adjustment 15,061 55.72 Vested ( 270,051) 44.73 Non-vested at December 31, 2019 345,365 $ 41.68 Granted 152,521 47.68 Performance Shares Quantity Adjustment ( 7) 48.79 Vested ( 160,333) 44.17 Non-vested at March 31, 2020 337,546 $ 42.83
Directors
Schedule of Unvested Restricted Stock Units Roll Forward	The following table summarizes the restricted stock activity under the Incentive Plan for members of the Board of Directors: (Not in thousands) Restricted Stock shares Weighted-Average Grant Date Fair Value per Share Restricted Stock units Weighted-Average Grant Date Fair Value per Unit Non-vested at December 31, 2018 - $ - - $ - Granted 1,052 49.25 27,449 57.64 Vested ( 1,052) 49.25 ( 27,449) 57.64 Forfeited - - - - Non-vested at December 31, 2019 - $ - - $ - Granted - - 298 59.29 Vested - - ( 298) 59.29 Forfeited - - - - Non-vested at March 31, 2020 - $ - - $ -

Income taxes (Tables)

Income taxes (Tables)	3 Months Ended
	Mar. 31, 2020
Components of Deferred Tax Assets and Liabilities	March 31, 2020 (In thousands) PR US Total Deferred tax assets: Tax credits available for carryforward $ 2,368 $ 5,269 $ 7,637 Net operating loss and other carryforward available 117,927 717,565 835,492 Postretirement and pension benefits 81,912 - 81,912 Deferred loan origination fees 2,043 ( 3,164) ( 1,121) Allowance for loan losses 465,054 38,957 504,011 Accelerated depreciation 3,439 4,908 8,347 FDIC-assisted transaction 82,936 - 82,936 Intercompany deferred gains 1,335 - 1,335 Lease liability 22,847 22,636 45,483 Difference in outside basis from pass-through entities 53,892 - 53,892 Other temporary differences 31,893 7,702 39,595 Total gross deferred tax assets 865,646 793,873 1,659,519 Deferred tax liabilities: Indefinite-lived intangibles 38,243 37,152 75,395 Unrealized net gain (loss) on trading and available-for-sale securities 81,077 7,306 88,383 Right of use assets 20,739 20,702 41,441 Other temporary differences 11,924 1,182 13,106 Total gross deferred tax liabilities 151,983 66,342 218,325 Valuation allowance 105,165 408,079 513,244 Net deferred tax asset $ 608,498 $ 319,452 $ 927,950 December 31, 2019 (In thousands) PR US Total Deferred tax assets: Tax credits available for carryforward $ 2,368 $ 5,269 $ 7,637 Net operating loss and other carryforward available 112,803 716,796 829,599 Postretirement and pension benefits 82,623 - 82,623 Deferred loan origination fees 2,519 ( 2,759) ( 240) Allowance for loan losses 405,475 10,981 416,456 Accelerated depreciation 3,439 4,914 8,353 FDIC-assisted transaction 82,684 - 82,684 Intercompany deferred gains 1,604 - 1,604 Lease liability 22,694 23,387 46,081 Difference in outside basis from pass-through entities 21,670 - 21,670 Other temporary differences 26,554 7,460 34,014 Total gross deferred tax assets 764,433 766,048 1,530,481 Deferred tax liabilities: Indefinite-lived intangibles 37,411 36,058 73,469 Unrealized net gain (loss) on trading and available-for-sale securities 15,635 432 16,067 Right of use assets 20,598 21,430 42,028 Other temporary differences 12,778 1,179 13,957 Total gross deferred tax liabilities 86,422 59,099 145,521 Valuation allowance 100,175 399,800 499,975 Net deferred tax asset $ 577,836 $ 307,149 $ 884,985
Reconciliation of Unrecognized Tax Benefits	(In millions) 2020 2019 Balance at January 1 $ 16.3 $ 7.2 Additions for tax positions -January through March - 0.3 Balance at March 31 $ 16.3 $ 7.5
PUERTO RICO
Differences Between Income Tax Expense (Benefit) Applicable to Income Before Income Taxes and Amount Computed by Applying the Statutory Tax Rate in Puerto Rico	Quarters ended March 31, 2020 March 31, 2019 (In thousands) Amount % of pre-tax income Amount % of pre-tax income Computed income tax expense at statutory rates $ 14,025 38 % $ 81,806 38 % Net benefit of tax exempt interest income ( 32,896) ( 88) ( 26,944) ( 12) Deferred tax asset valuation allowance 5,538 15 5,482 2 Difference in tax rates due to multiple jurisdictions 8,875 24 ( 2,862) ( 1) Effect of income subject to preferential tax rate ( 1,900) ( 5) ( 2,928) ( 1) Adjustment due to estimate on the annual effective rate 9,004 24 ( 3,130) ( 2) State and local taxes ( 555) ( 2) 1,624 - Others 1,006 2 ( 2,825) ( 1) Income tax expense $ 3,097 8 % $ 50,223 23 %

Supplemental disclosure on th_2

Supplemental disclosure on the consolidated statements of cash flows (Tables)	3 Months Ended
	Mar. 31, 2020
Supplemental Cash Flow Information
Additional Disclosures on Cash Flow Information and Non-Cash Activities	(In thousands) March 31, 2020 March 31, 2019 Non-cash activities: Loans transferred to other real estate $ 16,986 $ 8,628 Loans transferred to other property 14,232 12,072 Total loans transferred to foreclosed assets 31,218 20,700 Loans transferred to other assets 1,681 5,678 Financed sales of other real estate assets 4,619 3,643 Financed sales of other foreclosed assets 10,823 6,435 Total financed sales of foreclosed assets 15,442 10,078 Transfers from loans held-in-portfolio to loans held-for-sale 10,723 - Transfers from loans held-for-sale to loans held-in-portfolio - 7,283 Loans securitized into investment securities [1] 84,221 92,067 Trades receivable from brokers and counterparties 5,280 32,043 Trades payable to brokers and counterparties 5,279 7,220 Recognition of mortgage servicing rights on securitizations or asset transfers 1,634 12,084 Loans booked under the GNMA buy-back option 30,211 5,782 Capitalization of lease right of use asset 4,536 155,727 [1] Includes loans securitized into trading securities and subsequently sold before quarter end.
Reconciliation Of Cash And Due From Banks And Restricted Cash	(In thousands) March 31, 2020 March 31, 2019 Cash and due from banks $ 406,853 $ 355,720 Restricted cash and due from banks 38,698 20,838 Restricted cash in money market investments 5,771 9,185 Total cash and due from banks, and restricted cash [2] $ 451,322 $ 385,743 [2] Refer to Note 5 - Restrictions on cash and due from banks and certain securities for nature of restrictions.

Segment reporting (Tables)

Segment reporting (Tables)	3 Months Ended
	Mar. 31, 2020
Table Text Block
Results of Operations and Total Assets	2020 For the quarter ended March 31, 2020 Banco Popular Intersegment (In thousands) de Puerto Rico Popular U.S. Eliminations Net interest income $ 409,626 $ 72,689 $ 3 Provision for credit losses 113,582 75,991 - Non-interest income 112,142 5,232 ( 140) Amortization of intangibles 2,282 167 - Depreciation expense 12,287 1,953 - Other operating expenses 300,377 55,194 ( 137) Income tax expense (benefit) 15,101 ( 11,951) - Net income (loss) $ 78,139 $ ( 43,433) $ - Segment assets $ 42,392,356 $ 10,107,045 $ ( 23,284) For the quarter ended March 31, 2020 Reportable (In thousands) Segments Corporate Eliminations Total Popular, Inc. Net interest income (expense) $ 482,318 $ ( 9,223) $ - $ 473,095 Provision for credit losses 189,573 158 - 189,731 Non-interest income 117,234 9,461 ( 52) 126,643 Amortization of intangibles 2,449 24 - 2,473 Depreciation expense 14,240 246 - 14,486 Other operating expenses 355,434 1,037 ( 822) 355,649 Income tax expense (benefit) 3,150 ( 322) 269 3,097 Net income (loss) $ 34,706 $ ( 905) $ 501 $ 34,302 Segment assets $ 52,476,117 $ 5,241,196 $ ( 4,913,674) $ 52,803,639 2019 For the quarter ended March 31, 2019 Banco Popular Intersegment (In thousands) de Puerto Rico Popular U.S. Eliminations Net interest income $ 407,357 $ 72,828 $ 4 Provision for credit losses 31,349 10,371 - Non-interest income 120,770 5,864 ( 141) Amortization of intangibles 2,122 166 - Depreciation expense 11,939 2,168 - Other operating expenses 280,698 48,609 ( 136) Income tax expense 45,376 5,215 - Net income $ 156,643 $ 12,163 $ ( 1) Segment assets $ 38,896,514 $ 9,585,380 $ ( 113,126) For the quarter ended March 31, 2019 Reportable (In thousands) Segments Corporate Eliminations Total Popular, Inc. Net interest income (expense) $ 480,189 $ ( 9,226) $ - $ 470,963 Provision for credit losses 41,720 105 - 41,825 Non-interest income 126,493 10,061 ( 124) 136,430 Amortization of intangibles 2,288 24 - 2,312 Depreciation expense 14,107 188 - 14,295 Other operating expenses 329,171 2,358 ( 716) 330,813 Income tax expense (benefit) 50,591 ( 586) 218 50,223 Net income (loss) $ 168,805 $ ( 1,254) $ 374 $ 167,925 Segment assets $ 48,368,768 $ 5,021,367 $ ( 4,709,528) $ 48,680,607 2020 For the quarter ended March 31, 2020 Banco Popular de Puerto Rico Consumer Other Total Banco Commercial and Retail Financial Popular de (In thousands) Banking Banking Services Eliminations Puerto Rico Net interest income $ 161,534 $ 243,056 $ 5,036 $ - $ 409,626 Provision for credit losses 10,313 103,269 - - 113,582 Non-interest income 24,712 63,984 23,740 ( 294) 112,142 Amortization of intangibles 48 1,310 924 - 2,282 Depreciation expense 5,150 6,978 159 - 12,287 Other operating expenses 74,875 202,042 23,769 ( 309) 300,377 Income tax expense (benefit) 25,616 ( 12,952) 2,437 - 15,101 Net income $ 70,244 $ 6,393 $ 1,487 $ 15 $ 78,139 Segment assets $ 33,212,687 $ 24,388,065 $ 3,080,386 $ ( 18,288,782) $ 42,392,356 2019 For the quarter ended March 31, 2019 Banco Popular de Puerto Rico Consumer Other Total Banco Commercial and Retail Financial Popular de (In thousands) Banking Banking Services Eliminations Puerto Rico Net interest income $ 151,460 $ 254,668 $ 1,318 $ ( 89) $ 407,357 Provision (reversal) for credit losses ( 1,992) 33,341 - - 31,349 Non-interest income 23,589 75,404 22,534 ( 757) 120,770 Amortization of intangibles 49 1,072 1,001 - 2,122 Depreciation expense 4,654 7,127 158 - 11,939 Other operating expenses 72,929 192,670 15,827 ( 728) 280,698 Income tax expense 31,194 11,743 2,439 - 45,376 Net income $ 68,215 $ 84,119 $ 4,427 $ ( 118) $ 156,643 Segment assets $ 29,478,917 $ 23,039,995 $ 327,487 $ ( 13,949,885) $ 38,896,514
Schedule Of Revenues And Selected Balance Sheet Information By Geographic Area	Geographic Information Quarter ended (In thousands) March 31, 2020 March 31, 2019 Revenues: [1] Puerto Rico $ 489,636 $ 500,138 United States 91,679 89,856 Other 18,423 17,399 Total consolidated revenues $ 599,738 $ 607,393 [1] Total revenues include net interest income, service charges on deposit accounts, other service fees, mortgage banking activities, net (loss) gain, including impairment, on equity securities, net profit on trading account debt securities, net gain on sale of loans, including valuation adjustments on loans held-for-sale, indemnity reserves on loans sold and other operating income. Selected Balance Sheet Information: (In thousands) March 31, 2020 December 31, 2019 Puerto Rico Total assets $ 41,233,363 $ 40,544,255 Loans 19,039,704 18,989,286 Deposits 35,768,869 34,664,243 United States Total assets $ 10,686,885 $ 10,693,536 Loans 8,054,521 7,819,187 Deposits 7,589,707 7,664,792 Other Total assets $ 883,391 $ 877,533 Loans 655,902 657,603 Deposits [1] 1,438,600 1,429,571 [1] Represents deposits from BPPR operations located in the U.S. and British Virgin Islands.

Condensed consolidating finan_2

Condensed consolidating financial information of guarantor and issuers of registered guaranteed securities (Tables)	3 Months Ended
	Mar. 31, 2020
Table Text Block
Condensed Balance Sheet	Condensed Consolidating Statement of Financial Condition At March 31, 2020 All other Popular Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Assets: Cash and due from banks $ 76,617 $ - $ 445,553 $ ( 76,619) $ 445,551 Money market investments 211,343 13,099 5,941,374 ( 224,100) 5,941,716 Trading account debt securities, at fair value - - 42,545 - 42,545 Debt securities available-for-sale, at fair value - - 15,813,301 - 15,813,301 Debt securities held -to maturity, at amortized cost 8,726 2,835 83,702 - 95,263 Less - Allowance for credit losses - - 13,390 - 13,390 Debt securities held-to-maturity, net 8,726 2,835 70,312 - 81,873 Equity securities 11,284 20 151,873 ( 119) 163,058 Investment in subsidiaries 5,880,938 1,746,263 - ( 7,627,201) - Loans held-for-sale, at lower of cost or fair value - - 87,855 - 87,855 Loans held-in-portfolio 31,888 - 27,809,997 5,955 27,847,840 Less - Unearned income - - 185,568 - 185,568 Allowance for credit losses 374 - 919,342 - 919,716 Total loans held-in-portfolio, net 31,514 - 26,705,087 5,955 26,742,556 Premises and equipment, net 4,371 - 547,636 - 552,007 Other real estate 146 - 123,776 - 123,922 Accrued income receivable 272 12 175,873 ( 79) 176,078 Mortgage servicing assets, at fair value - - 147,311 - 147,311 Other assets 95,083 21,614 1,691,922 ( 20,182) 1,788,437 Goodwill - - 671,123 ( 1) 671,122 Other intangible assets 6,439 - 19,868 - 26,307 Total assets $ 6,326,733 $ 1,783,843 $ 52,635,409 $ ( 7,942,346) $ 52,803,639 Liabilities and Stockholders' Equity Liabilities: Deposits: Non-interest bearing $ - $ - $ 9,473,068 $ ( 76,619) $ 9,396,449 Interest bearing - - 35,624,827 ( 224,100) 35,400,727 Total deposits - - 45,097,895 ( 300,719) 44,797,176 Assets sold under agreements to repurchase - - 178,766 - 178,766 Other short-term borrowings - - 100,000 - 100,000 Notes payable 586,435 94,097 377,599 - 1,058,131 Other liabilities 70,844 1,651 948,224 ( 20,758) 999,961 Total liabilities 657,279 95,748 46,702,484 ( 321,477) 47,134,034 Stockholders' equity: Preferred stock 22,143 - - - 22,143 Common stock 1,044 2 56,307 ( 56,309) 1,044 Surplus 4,357,512 4,173,039 5,847,100 ( 10,011,351) 4,366,300 Retained earnings (accumulated deficit) 1,948,697 ( 2,516,370) ( 189,242) 2,697,085 1,940,170 Treasury stock, at cost ( 870,565) - - ( 110) ( 870,675) Accumulated other comprehensive income, net of tax 210,623 31,424 218,760 ( 250,184) 210,623 Total stockholders' equity 5,669,454 1,688,095 5,932,925 ( 7,620,869) 5,669,605 Total liabilities and stockholders' equity $ 6,326,733 $ 1,783,843 $ 52,635,409 $ ( 7,942,346) $ 52,803,639 Condensed Consolidating Statement of Financial Condition (Unaudited) At December 31, 2019 All other Popular, Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Assets: Cash and due from banks $ 55,956 $ - $ 388,363 $ ( 56,008) $ 388,311 Money market investments 221,598 16,029 3,261,688 ( 237,029) 3,262,286 Trading account debt securities, at fair value - - 40,321 - 40,321 Debt securities available-for-sale, at fair value - - 17,648,473 - 17,648,473 Debt securities held-to-maturity, at amortized cost 8,726 2,835 86,101 - 97,662 Equity securities 10,744 20 149,322 ( 199) 159,887 Investment in subsidiaries 6,243,065 1,806,583 - ( 8,049,648) - Loans held-for-sale, at lower of cost or fair value - - 59,203 - 59,203 Loans held-in-portfolio 32,027 - 27,549,874 5,955 27,587,856 Less - Unearned income - - 180,983 - 180,983 Allowance for loan losses 410 - 477,298 - 477,708 Total loans held-in-portfolio, net 31,617 - 26,891,593 5,955 26,929,165 Premises and equipment, net 3,893 - 552,757 - 556,650 Other real estate 146 - 121,926 - 122,072 Accrued income receivable 382 108 180,630 ( 249) 180,871 Mortgage servicing assets, at fair value - - 150,906 - 150,906 Other assets 93,835 21,324 1,722,839 ( 18,383) 1,819,615 Goodwill - - 671,123 ( 1) 671,122 Other intangible assets 6,463 - 22,317 - 28,780 Total assets $ 6,676,425 $ 1,846,899 $ 51,947,562 $ ( 8,355,562) $ 52,115,324 Liabilities and Stockholders' Equity Liabilities: Deposits: Non-interest bearing $ - $ - $ 9,216,181 $ ( 56,008) $ 9,160,173 Interest bearing - - 34,835,462 ( 237,029) 34,598,433 Total deposits - - 44,051,643 ( 293,037) 43,758,606 Assets sold under agreements to repurchase - - 193,378 - 193,378 Notes payable 586,119 94,090 421,399 - 1,101,608 Other liabilities 73,596 3,200 986,865 ( 18,708) 1,044,953 Total liabilities 659,715 97,290 45,653,285 ( 311,745) 46,098,545 Stockholders' equity: Preferred stock 50,160 - - - 50,160 Common stock 1,044 2 56,307 ( 56,309) 1,044 Surplus 4,438,706 4,173,169 5,847,389 ( 10,011,852) 4,447,412 Retained earnings (accumulated deficit) 2,156,442 ( 2,425,429) 555,398 1,861,504 2,147,915 Treasury stock, at cost ( 459,704) - - ( 110) ( 459,814) Accumulated other comprehensive (loss) income, net of tax ( 169,938) 1,867 ( 164,817) 162,950 ( 169,938) Total stockholders' equity 6,016,710 1,749,609 6,294,277 ( 8,043,817) 6,016,779 Total liabilities and stockholders' equity $ 6,676,425 $ 1,846,899 $ 51,947,562 $ ( 8,355,562) $ 52,115,324
Condensed Income Statement	Condensed Consolidating Statement of Operations (Unaudited) Quarter ended March 31, 2020 All other Popular, Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Interest and dividend income: Dividend income from subsidiaries $ 580,000 $ - $ - $ ( 580,000) $ - Loans 562 - 449,884 - 450,446 Money market investments 1,151 45 12,001 ( 1,197) 12,000 Investment securities 158 47 87,707 - 87,912 Total interest and dividend income 581,871 92 549,592 ( 581,197) 550,358 Interest expense: Deposits - - 63,298 ( 1,197) 62,101 Short-term borrowings - - 1,048 - 1,048 Long-term debt 9,632 1,557 2,925 - 14,114 Total interest expense 9,632 1,557 67,271 ( 1,197) 77,263 Net interest income (expense) 572,239 ( 1,465) 482,321 ( 580,000) 473,095 Provision for credit losses - loan portfolios 158 - 188,837 - 188,995 Provision for credit losses - investment securities - - 736 - 736 Net interest income (expense) after provision for credit losses 572,081 ( 1,465) 292,748 ( 580,000) 283,364 Service charges on deposit accounts - - 41,659 - 41,659 Other service fees - - 64,899 ( 126) 64,773 Mortgage banking activities - - 6,420 - 6,420 Net loss, including impairment on equity securities ( 1,543) - ( 1,266) 81 ( 2,728) Net profit on trading account debt securities - - 491 - 491 Net gain on sale of loans, including valuation adjustments on loans held-for-sale - - 957 - 957 Indemnity reserves on loans sold expense - - ( 4,793) - ( 4,793) Other operating income (expense) 4,169 - 15,701 ( 6) 19,864 Total non-interest income 2,626 - 124,068 ( 51) 126,643 Operating expenses: Personnel costs 18,273 - 128,558 - 146,831 Net occupancy expenses 1,053 - 24,105 - 25,158 Equipment expenses 873 1 20,731 - 21,605 Other taxes 62 1 13,618 - 13,681 Professional fees 6,466 30 94,701 ( 126) 101,071 Communications 127 - 5,827 - 5,954 Business promotion 816 - 13,381 - 14,197 FDIC deposit insurance - - 5,080 - 5,080 Other real estate owned (OREO) expenses - - 2,479 - 2,479 Other operating expenses ( 26,583) 13 61,346 ( 697) 34,079 Amortization of intangibles 24 - 2,449 - 2,473 Total operating expenses 1,111 45 372,275 ( 823) 372,608 Income (loss) before income tax and equity in (losses) earnings of subsidiaries 573,596 ( 1,510) 44,541 ( 579,228) 37,399 Income tax (benefit) expense - ( 317) 3,145 269 3,097 Income (loss) before equity in losses of subsidiaries 573,596 ( 1,193) 41,396 ( 579,497) 34,302 Equity in undistributed losses of subsidiaries ( 539,294) ( 43,452) - 582,746 - Net income (loss) $ 34,302 $ ( 44,645) $ 41,396 $ 3,249 $ 34,302 Comprehensive income (loss), net of tax $ 414,863 $ ( 15,088) $ 424,973 $ ( 409,885) $ 414,863 Condensed Consolidating Statement of Operations (Unaudited) Quarter ended March 31, 2019 All other Popular, Inc. PNA subsidiaries and Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. eliminations entries Consolidated Interest and dividend income: Dividend income from subsidiaries $ 202,300 $ - $ - $ ( 202,300) $ - Loans 588 - 447,125 - 447,713 Money market investments 1,122 51 29,220 ( 1,173) 29,220 Investment securities 154 46 80,836 - 81,036 Total interest and dividend income 204,164 97 557,181 ( 203,473) 557,969 Interest expense: Deposits - - 71,999 ( 1,173) 70,826 Short-term borrowings - - 1,600 - 1,600 Long-term debt 9,632 1,557 3,391 - 14,580 Total interest expense 9,632 1,557 76,990 ( 1,173) 87,006 Net interest income (expense) 194,532 ( 1,460) 480,191 ( 202,300) 470,963 Provision for credit losses - loan portfolios 106 - 41,719 - 41,825 Net interest income (expense) after provision for credit losses 194,426 ( 1,460) 438,472 ( 202,300) 429,138 Service charges on deposit accounts - - 38,691 - 38,691 Other service fees 1 - 64,406 ( 100) 64,307 Mortgage banking activities - - 9,926 - 9,926 Net gain, including impairment on equity securities 587 - 859 ( 13) 1,433 Net profit on trading account debt securities - - 260 - 260 Adjustments (expense) to indemnity reserves on loans sold - - ( 93) - ( 93) Other operating income (expense) 5,169 ( 1,267) 18,015 ( 11) 21,906 Total non-interest income (expense) 5,757 ( 1,267) 132,064 ( 124) 136,430 Operating expenses: Personnel costs 18,327 - 124,790 - 143,117 Net occupancy expenses 1,047 - 22,535 ( 45) 23,537 Equipment expenses 672 1 19,032 - 19,705 Other taxes 62 - 11,600 - 11,662 Professional fees 2,689 27 84,850 ( 100) 87,466 Communications 114 - 5,735 - 5,849 Business promotion 782 - 13,892 - 14,674 FDIC deposit insurance - - 4,806 - 4,806 Other real estate owned (OREO) expenses - - 2,677 - 2,677 Other operating expenses ( 21,339) 13 53,512 ( 571) 31,615 Amortization of intangibles 24 - 2,288 - 2,312 Total operating expenses 2,378 41 345,717 ( 716) 347,420 Income (loss) before income tax and equity in (losses) earnings of subsidiaries 197,805 ( 2,768) 224,819 ( 201,708) 218,148 Income tax (benefit) expense - ( 581) 50,586 218 50,223 Income (loss) before equity in (losses) earnings of subsidiaries 197,805 ( 2,187) 174,233 ( 201,926) 167,925 Equity in undistributed (losses) earnings of subsidiaries ( 29,880) 12,145 - 17,735 - Net income $ 167,925 $ 9,958 $ 174,233 $ ( 184,191) $ 167,925 Comprehensive income, net of tax $ 271,920 $ 28,018 $ 278,854 $ ( 306,872) $ 271,920
Condensed Cash Flow Statement	Condensed Consolidating Statement of Cash Flows Quarter ended March 31, 2020 All other Popular, Inc. PNA subsidiaries Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. and eliminations entries Consolidated Cash flows from operating activities: Net income (loss) $ 34,302 $ ( 44,645) $ 41,396 $ 3,249 $ 34,302 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Equity in earnings of subsidiaries, net of dividends or distributions 539,294 43,452 - ( 582,746) - Provision for credit losses 158 - 189,573 - 189,731 Amortization of intangibles 24 - 2,449 - 2,473 Depreciation and amortization of premises and equipment 247 - 14,239 - 14,486 Net accretion of discounts and amortization of premiums and deferred fees 308 7 ( 27,584) - ( 27,269) Share-based compensation 4,200 - 1,131 - 5,331 Fair value adjustments on mortgage servicing rights - - 5,229 - 5,229 Indemnity reserves on loans sold expense - - 4,793 - 4,793 Earnings from investments under the equity method, net of dividends or distributions ( 3,586) - ( 6,130) - ( 9,716) Deferred income tax benefit - ( 317) ( 23,104) 269 ( 23,152) (Gain) loss on: Disposition of premises and equipment and other productive assets - - ( 1,369) - ( 1,369) Proceeds from insurance claims - - ( 366) - ( 366) Sale of loans, including valuation adjustments on loans held for sale and mortgage banking activities - - ( 4,944) - ( 4,944) Sale of foreclosed assets, including write-downs - - ( 4,850) - ( 4,850) Acquisitions of loans held-for-sale - - ( 51,163) - ( 51,163) Proceeds from sale of loans held-for-sale - - 12,135 - 12,135 Net originations on loans held-for-sale - - ( 58,166) - ( 58,166) Net decrease (increase) in: Trading debt securities - - 117,276 - 117,276 Equity securities ( 540) - 267 - ( 273) Accrued income receivable 110 95 4,759 ( 170) 4,794 Other assets 2,437 27 51,653 1,527 55,644 Net (decrease) increase in: Interest payable ( 4,594) ( 1,550) ( 3,514) 170 ( 9,488) Pension and other postretirement benefits obligations - - 3,276 - 3,276 Other liabilities ( 5,974) 1 ( 57,543) ( 2,219) ( 65,735) Total adjustments 532,084 41,715 168,047 ( 583,169) 158,677 Net cash provided by (used in) operating activities 566,386 ( 2,930) 209,443 ( 579,920) 192,979 Cash flows from investing activities: Net decrease (increase) in money market investments 10,000 2,930 ( 2,679,671) ( 12,930) ( 2,679,671) Purchases of investment securities: Available-for-sale - - ( 1,550,746) - ( 1,550,746) Equity - - ( 15,140) ( 79) ( 15,219) Proceeds from calls, paydowns, maturities and redemptions of investment securities: Available-for-sale - - 3,838,754 - 3,838,754 Held-to-maturity - - 2,877 - 2,877 Proceeds from sale of investment securities: Equity - - 12,321 - 12,321 Net repayments (disbursements) on loans 147 - ( 192,986) - ( 192,839) Proceeds from sale of loans - - 1,884 - 1,884 Acquisition of loan portfolios - - ( 96,153) - ( 96,153) Return of capital from equity method investments - - 131 - 131 Payments to acquire equity method investments - - ( 440) - ( 440) Acquisition of premises and equipment ( 901) - ( 14,232) - ( 15,133) Proceeds from insurance claims - - 366 - 366 Proceeds from sale of: Premises and equipment and other productive assets 12 - 6,647 - 6,659 Foreclosed assets - - 19,413 - 19,413 Net cash provided by (used in) investing activities 9,258 2,930 ( 666,975) ( 13,009) ( 667,796) Cash flows from financing activities: Net increase (decrease) in: Deposits - - 1,055,023 ( 7,682) 1,047,341 Assets sold under agreements to repurchase - - ( 14,612) - ( 14,612) Other short-term borrowings - - 100,000 - 100,000 Payments of notes payable - - ( 43,800) - ( 43,800) Principal payments of finance leases - - ( 538) - ( 538) Proceeds from issuance of common stock 3,969 - - - 3,969 Payments for repurchase of reedemable preferred stock ( 28,017) - - - ( 28,017) Dividends paid to parent company - - ( 580,000) 580,000 - Dividends paid ( 29,726) - - - ( 29,726) Net payments for repurchase of common stock ( 500,183) - ( 39) - ( 500,222) Payments related to tax withholding for share-based compensation ( 1,281) - ( 1,298) - ( 2,579) Net cash (used in) provided by financing activities ( 555,238) - 514,736 572,318 531,816 Net decrease in cash and due from banks, and restricted cash 20,406 - 57,204 ( 20,611) 56,999 Cash and due from banks, and restricted cash at beginning of period 56,554 - 393,777 ( 56,008) 394,323 Cash and due from banks, and restricted cash at end of period $ 76,960 $ - $ 450,981 $ ( 76,619) $ 451,322 Condensed Consolidating Statement of Cash Flows Quarter ended March 31, 2019 All other Popular, Inc. PNA subsidiaries Elimination Popular, Inc. (In thousands) Holding Co. Holding Co. and eliminations entries Consolidated Cash flows from operating activities: Net income $ 167,925 $ 9,958 $ 174,233 $ ( 184,191) $ 167,925 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Equity in earnings of subsidiaries, net of dividends or distributions 29,880 ( 12,145) - ( 17,735) - Provision for loan losses 106 - 41,719 - 41,825 Amortization of intangibles 24 - 2,288 - 2,312 Depreciation and amortization of premises and equipment 188 - 14,107 - 14,295 Net accretion of discounts and amortization of premiums and deferred fees 316 7 ( 39,136) - ( 38,813) Share-based compensation 5,369 - 1,561 - 6,930 Fair value adjustments on mortgage servicing rights - - 3,825 - 3,825 Adjustments to indemnity reserves on loans sold - - 93 - 93 Earnings from investments under the equity method, net of dividends or distributions ( 4,587) 1,267 ( 5,707) - ( 9,027) Deferred income tax (benefit) expense - ( 581) 46,159 218 45,796 Loss (gain) on: Disposition of premises and equipment and other productive assets 40 - ( 2,305) - ( 2,265) Sale of loans, including valuation adjustments on loans held for sale and mortgage banking activities - - ( 4,058) - ( 4,058) Sale of foreclosed assets, including write-downs - - ( 3,772) - ( 3,772) Acquisitions of loans held-for-sale - - ( 44,748) - ( 44,748) Proceeds from sale of loans held-for-sale - - 13,802 - 13,802 Net originations on loans held-for-sale - - ( 53,231) - ( 53,231) Net decrease (increase) in: Trading debt securities - - 105,838 - 105,838 Equity securities ( 2,374) - ( 1,988) - ( 4,362) Accrued income receivable ( 99) 97 3,326 ( 100) 3,224 Other assets ( 1,337) 26 24,028 5,992 28,709 Net (decrease) increase in: Interest payable ( 4,594) ( 1,551) ( 870) 100 ( 6,915) Pension and other postretirement benefits obligations - - 5,297 - 5,297 Other liabilities ( 9,019) ( 98) ( 84,870) ( 6,598) ( 100,585) Total adjustments 13,913 ( 12,978) 21,358 ( 18,123) 4,170 Net cash provided by (used in) operating activities 181,838 ( 3,020) 195,591 ( 202,314) 172,095 Cash flows from investing activities: Net decrease (increase) in money market investments 45,000 3,020 ( 643,117) ( 48,020) ( 643,117) Purchases of investment securities: Available-for-sale - - ( 3,123,508) - ( 3,123,508) Equity - - ( 1,297) 58 ( 1,239) Proceeds from calls, paydowns, maturities and redemptions of investment securities: Available-for-sale - - 3,006,779 - 3,006,779 Held-to-maturity - - 2,587 - 2,587 Proceeds from sale of investment securities: Equity - - 2,679 - 2,679 Net repayments (disbursements) on loans 252 - ( 79,221) - ( 78,969) Proceeds from sale of loans - - 7,806 - 7,806 Acquisition of loan portfolios - - ( 129,875) - ( 129,875) Return of capital from equity method investments - - 1,371 - 1,371 Acquisition of premises and equipment ( 231) - ( 19,207) - ( 19,438) Proceeds from sale of: Premises and equipment and other productive assets 3 - 5,972 - 5,975 Foreclosed assets - - 26,119 - 26,119 Net cash provided by (used in) investing activities 45,024 3,020 ( 942,912) ( 47,962) ( 942,830) Cash flows from financing activities: Net increase (decrease) in: Deposits - - 1,073,526 96,180 1,169,706 Assets sold under agreements to repurchase - - ( 80,659) - ( 80,659) Other short-term borrowings - - 1 - 1 Payments of notes payable - - ( 59,526) - ( 59,526) Principal payments of finance leases - - ( 439) - ( 439) Proceeds from issuance of common stock 3,981 - ( 1,005) - 2,976 Dividends paid to parent company - - ( 202,300) 202,300 - Dividends paid ( 25,713) - - - ( 25,713) Net payments for repurchase of common stock ( 250,271) - 2 ( 45) ( 250,314) Payments related to tax withholding for share-based compensation ( 2,805) - - - ( 2,805) Net cash (used in) provided by financing activities ( 274,808) - 729,600 298,435 753,227 Net decrease in cash and due from banks, and restricted cash ( 47,946) - ( 17,721) 48,159 ( 17,508) Cash and due from banks, and restricted cash at beginning of period 68,278 - 402,995 ( 68,022) 403,251 Cash and due from banks, and restricted cash at end of period $ 20,332 $ - $ 385,274 $ ( 19,863) $ 385,743

New Accounting Pronouncement -

New Accounting Pronouncement - Additional Information (Details) - USD ($) $ in Thousands	Jan. 02, 2020	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019	Dec. 31, 2018
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]
Debt securities held to maturity allowance for credit loss		$ 13,390	$ 0
Recorded investment current		25,580,783	25,603,271
Stockholders equity		5,669,605	6,016,779	$ 5,440,060	$ 5,435,057
Cumulative effect adoption adjustment
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]
Stockholders equity			$ (205,842)		$ 4,905
Unfunded loan commitment
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]
Allowance for credit loss, increase (decrease)	$ (9,000)
Loan portfolio
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]
Allowance for credit loss, increase (decrease)	315,000
ASU 2016-13
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]
Accruing loans past-due 90 days or more	144,000
Non-accrual loans	278,000
Recorded investment current	134,000
ASC Subtopic 310-30
New Accounting Pronouncements Or Change In Accounting Principle [Line Items]
Allowance for credit loss, increase (decrease)		$ 17,000
Accruing loans past-due 90 days or more	144,000
Recorded investment current	$ 134,000

Restrictions on cash and due _2

Restrictions on cash and due from banks and certain securities - Additional Information (Details) - USD ($) $ in Millions	Mar. 31, 2020	Dec. 31, 2019
Disclosure - Restrictions on Cash and Due from Banks and Certain Securities - Additional Information [Abstract]
Average Reserve Required With Federal Reserve Bank	$ 1,700	$ 1,600
Restricted Cash And Cash Equivalents	$ 64	$ 52

Debt Securities Available for S

Debt Securities Available for Sale - Weighted average yield and contractual maturities of debt securities AFS (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Amortized cost
Amortized Cost	$ 15,259,832	$ 17,542,125
Gross unrealized gains
Gross unrealized gains	555,852	146,165
Gross unrealized loss
Gross unrealized losses	2,383	39,817
Fair Value
Debt Securities Available for Sale, at Fair Value	$ 15,813,301	$ 17,648,473
Weighted average yield
Weighted Average Yield	2.04%	2.05%
US Treasury Securities
Amortized cost
Amortized cost - Within 1 year	$ 3,401,265	$ 5,071,201
Amortized cost - After 1 to 5 years	5,109,362	5,137,804
Amortized cost - After 5 to 10 years	1,516,770	1,778,568
Amortized Cost	10,027,397	11,987,573
Gross unrealized gains
Gross unrealized gain - Within 1 year	16,188	3,262
Gross unrealized gain - After 1 to 5 years	271,488	75,597
Gross unrealized gain - After 5 to 10 years	102,440	429
Gross unrealized gains	390,116	79,288
Gross unrealized loss
Gross unrealized losses - Within 1 year	0	567
Gross unrealized losses - After 1 to 5 years	0	3,435
Gross unrealized losses - After 5 to 10 years	0	6,604
Gross unrealized losses	0	10,606
Fair Value
Fair value - Within 1 year	3,417,453	5,073,896
Fair value - After 1 to 5 years	5,380,850	5,209,966
Fair value - After 5 to 10 years	1,619,210	1,772,393
Debt Securities Available for Sale, at Fair Value	$ 10,417,513	$ 12,056,255
Weighted average yield
Weighted average yield - Within 1 year	1.50%	1.58%
Weighted average yield - After 1 to 5 years	2.16%	2.19%
Weighted average yield - After 5 to 10 years	1.70%	1.70%
Weighted Average Yield	1.87%	1.86%
Obligations of U.S. Government sponsored entities
Amortized cost
Amortized cost - Within 1 year	$ 85,638	$ 62,492
Amortized cost - After 1 to 5 years	90	60,021
Amortized Cost	85,728	122,513
Gross unrealized gains
Gross unrealized gain - Within 1 year	606	2
Gross unrealized gain - After 1 to 5 years	2	0
Gross unrealized gains	608	2
Gross unrealized loss
Gross unrealized losses - Within 1 year	0	21
Gross unrealized losses - After 1 to 5 years	0	90
Gross unrealized losses	0	111
Fair Value
Fair value - Within 1 year	86,244	62,473
Fair value - After 1 to 5 years	92	59,931
Debt Securities Available for Sale, at Fair Value	$ 86,336	$ 122,404
Weighted average yield
Weighted average yield - Within 1 year	1.48%	1.45%
Weighted average yield - After 1 to 5 years	5.64%	1.48%
Weighted Average Yield	1.48%	1.47%
Obligations of Puerto Rico, States and political subdivisions
Amortized cost
Amortized cost - Within 1 year		$ 6,975
Amortized Cost		6,975
Gross unrealized gains
Gross unrealized gain - Within 1 year		0
Gross unrealized gains		0
Gross unrealized loss
Gross unrealized losses - Within 1 year		0
Gross unrealized losses		0
Fair Value
Fair value - Within 1 year		6,975
Debt Securities Available for Sale, at Fair Value		$ 6,975
Weighted average yield
Weighted average yield - Within 1 year		0.00%
Weighted Average Yield		0.00%
Collateralized Mortgage Obligations - Federal agencies
Amortized cost
Amortized cost - Within 1 year	$ 156	$ 236
Amortized cost - After 1 to 5 years	1,009	350
Amortized cost - After 5 to 10 years	79,853	85,079
Amortized cost - After 10 years	469,095	504,391
Amortized Cost	550,113	590,056
Gross unrealized gains
Gross unrealized gain - Within 1 year	0	0
Gross unrealized gain - After 1 to 5 years	8	1
Gross unrealized gain - After 5 to 10 years	1,066	31
Gross unrealized gain - After 10 years	11,263	3,640
Gross unrealized gains	12,337	3,672
Gross unrealized loss
Gross unrealized losses - Within 1 year	0	0
Gross unrealized losses - After 1 to 5 years	0	0
Gross unrealized losses - After 5 to 10 years	0	1,180
Gross unrealized losses - After 10 years	1,614	6,373
Gross unrealized losses	1,614	7,553
Fair Value
Fair value - Within 1 year	156	236
Fair value - After 1 to 5 years	1,017	351
Fair value - After 5 to 10 years	80,919	83,930
Fair value - After 10 years	478,744	501,658
Debt Securities Available for Sale, at Fair Value	$ 560,836	$ 586,175
Weighted average yield
Weighted average yield - Within 1 year	1.77%	1.83%
Weighted average yield - After 1 to 5 years	2.55%	2.16%
Weighted average yield - After 5 to 10 years	1.61%	1.63%
Weighted average yield - After 10 years	2.06%	2.08%
Weighted Average Yield	1.99%	2.02%
Mortgage Backed Securities
Amortized cost
Amortized cost - Within 1 year	$ 17	$ 16
Amortized cost - After 1 to 5 years	39,494	36,717
Amortized cost - After 5 to 10 years	349,654	350,373
Amortized cost - After 10 years	4,207,124	4,447,561
Amortized Cost	4,596,289	4,834,667
Gross unrealized gains
Gross unrealized gain - Within 1 year	1	0
Gross unrealized gain - After 1 to 5 years	1,299	852
Gross unrealized gain - After 5 to 10 years	9,573	1,958
Gross unrealized gain - After 10 years	141,907	60,384
Gross unrealized gains	152,780	63,194
Gross unrealized loss
Gross unrealized losses - Within 1 year	0	0
Gross unrealized losses - After 1 to 5 years	15	1
Gross unrealized losses - After 5 to 10 years	21	1,303
Gross unrealized losses - After 10 years	733	20,243
Gross unrealized losses	769	21,547
Fair Value
Fair value - Within 1 year	18	16
Fair value - After 1 to 5 years	40,778	37,568
Fair value - After 5 to 10 years	359,206	351,028
Fair value - After 10 years	4,348,298	4,487,702
Debt Securities Available for Sale, at Fair Value	$ 4,748,300	$ 4,876,314
Weighted average yield
Weighted average yield - Within 1 year	2.18%	2.13%
Weighted average yield - After 1 to 5 years	3.12%	3.38%
Weighted average yield - After 5 to 10 years	1.47%	2.02%
Weighted average yield - After 10 years	2.52%	2.60%
Weighted Average Yield	2.45%	2.57%
Other
Amortized cost
Amortized cost - After 1 to 5 years	$ 305	$ 341
Amortized Cost	305	341
Gross unrealized gains
Gross unrealized gain - After 1 to 5 years	11	9
Gross unrealized gains	11	9
Gross unrealized loss
Gross unrealized losses - After 1 to 5 years	0	0
Gross unrealized losses	0	0
Fair Value
Fair value - After 1 to 5 years	316	350
Debt Securities Available for Sale, at Fair Value	$ 316	$ 350
Weighted average yield
Weighted average yield - After 1 to 5 years	3.62%	3.62%
Weighted Average Yield	3.62%	3.62%

Debt Securities Available for_2

Debt Securities Available for Sale - Weighted average yield and contractual maturities of debt securities AFS - Parenthetical (Details) - Debt securities available-for-sale - USD ($) $ in Billions	Mar. 31, 2020	Dec. 31, 2019
Schedule of Available-for-sale Securities [Line Items]
Pledged Financial Instruments, Not Separately Reported, Securities	$ 12.8	$ 12.2
Pledged Financial Instruments, Not Separately Reported, Securities for Other Debt Facilities	$ 10.7	$ 10.9

Debt Securities Available for_3

Debt Securities Available for Sale - AFS debt securities in a continuous unrealized loss position (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Debt Securities, Available-for-sale
Less than 12 months Fair Value	$ 11,462	$ 2,743,002
Less than 12 months Gross Unrealized Losses	119	11,032
12 months or more Fair Value	238,007	2,647,359
12 months or more Gross Unrealized Losses	2,264	28,785
Total Fair Value	249,469	5,390,361
Total Gross Unrealized Losses	2,383	39,817
US Treasury Securities
Debt Securities, Available-for-sale
Less than 12 months Fair Value		2,439,114
Less than 12 months Gross Unrealized Losses		9,798
12 months or more Fair Value		452,784
12 months or more Gross Unrealized Losses		808
Total Fair Value		2,891,898
Total Gross Unrealized Losses		10,606
Obligations of U.S. Government sponsored entities
Debt Securities, Available-for-sale
Less than 12 months Fair Value		9,973
Less than 12 months Gross Unrealized Losses		4
12 months or more Fair Value		99,846
12 months or more Gross Unrealized Losses		107
Total Fair Value		109,819
Total Gross Unrealized Losses		111
Collateralized Mortgage Obligations - Federal agencies
Debt Securities, Available-for-sale
Less than 12 months Fair Value	11,335	114,603
Less than 12 months Gross Unrealized Losses	117	537
12 months or more Fair Value	50,605	310,315
12 months or more Gross Unrealized Losses	1,497	7,016
Total Fair Value	61,940	424,918
Total Gross Unrealized Losses	1,614	7,553
Mortgage Backed Securities
Debt Securities, Available-for-sale
Less than 12 months Fair Value	127	179,312
Less than 12 months Gross Unrealized Losses	2	693
12 months or more Fair Value	187,402	1,784,414
12 months or more Gross Unrealized Losses	767	20,854
Total Fair Value	187,529	1,963,726
Total Gross Unrealized Losses	$ 769	$ 21,547

Debt Securities Available for_4

Debt Securities Available for Sale - Fair value of the debt securities of issuers (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Investment
Amortized Cost	$ 15,259,832	$ 17,542,125
Debt Securities Available for Sale, at Fair Value	15,813,301	17,648,473
FNMA
Investment
Amortized Cost	2,934,302	3,113,373
Debt Securities Available for Sale, at Fair Value	3,025,419	3,129,538
Freddie Mac
Investment
Amortized Cost	1,536,397	1,623,116
Debt Securities Available for Sale, at Fair Value	$ 1,588,763	$ 1,638,796

Debt Securities Available for_5

Debt Securities Available for Sale - Debt securities available- for-sale - Additional Information (Details) - USD ($)	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Debt Securities, Available-for-sale
Proceeds from sale of debt securities available-for-sale	$ 0	$ 0
Gross Unrealized Losses	$ 2,383,000		$ 39,817,000

Debt Securities Held-to-matur_3

Debt Securities Held-to-maturity - Weighted average yield and contractual maturities of debt securities HTM (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Amortized cost
Amortized Cost	$ 95,263	$ 97,662
Allowance for credit losses
Less - Allowance for credit losses	13,390	0
Net of Allowance
Net of Allowance	81,873	97,662
Gross unrecognized gains
Gross Unrealized Gains	3,085	9,386
Gross unrealized losses
Gross Unrealized Losses	4,558	1,938
Fair Value
Fair value	$ 80,400	$ 105,110
Weighted Average Yield
Weighted Average Yield	3.40%	3.49%
Obligations of Puerto Rico, States and political subdivisions
Amortized cost
Amortized cost - Within 1 year	$ 3,920	$ 3,745
Amortized cost - After 1 to 5 years	16,390	17,580
Amortized cost - After 5 to 10 years	16,660	18,195
Amortized cost - After 10 years	46,191	46,036
Amortized Cost	83,161	85,556
Allowance for credit losses
Allowance for credit losses - Within 1 Year	191
Allowance for credit losses - After 1 to 5 years	1,683
Allowance for credit losses - After 5 to 10 years	1,424
Allowance for credit losses - After 10 years	10,092
Less - Allowance for credit losses	13,390	0
Net of Allowance
Net of Allowance - Within 1 Year	3,729
Net of Allowance - After 1 to 5 Years	14,707
Net of Allowance - After 5 to 10 Years	15,236
Net of Allowance - After 10 Years	36,099
Net of Allowance	69,771
Gross unrecognized gains
Gross unrealized gains - Within 1 year	0	0
Gross unrealized gains - After 1 to 5 years	0	0
Gross unrealized gains - After 5 to 10 years	0	0
Gross unrealized gains - After 10 years	3,083	9,384
Gross Unrealized Gains	3,083	9,384
Gross unrealized losses
Gross unrealized losses - Within 1 year	27	11
Gross unrealized losses - After 1 to 5 years	131	320
Gross unrealized losses - After 5 to 10 years	1,880	1,607
Gross unrealized losses - After 10 years	2,520	0
Gross Unrealized Losses	4,558	1,938
Fair Value
Fair Value - within 1 year	3,702	3,734
Fair Value - After 1 to 5 years	14,576	17,260
Fair Value - After 5 to 10 years	13,356	16,588
Fair Value - After 10 years	36,662	55,420
Fair value	$ 68,296	$ 93,002
Weighted Average Yield
Weighted average yield - Within 1 Year	6.05%	6.01%
Weighted average yield - After 1 to 5 years	6.13%	6.11%
Weighted average yield - After 5 to 10 years	2.81%	3.11%
Weighted average yield - After 10 years	1.65%	1.67%
Weighted Average Yield	2.97%	3.08%
Collateralized Mortgage Obligations - Federal agencies
Amortized cost
Amortized cost - After 1 to 5 years	$ 41	$ 45
Amortized Cost	41	45
Allowance for credit losses
Allowance for credit losses - After 1 to 5 years	0
Less - Allowance for credit losses	0	0
Net of Allowance
Net of Allowance - After 1 to 5 Years	41
Net of Allowance	41
Gross unrecognized gains
Gross unrealized gains - After 1 to 5 years	2	2
Gross Unrealized Gains	2	2
Gross unrealized losses
Gross unrealized losses - After 1 to 5 years	0	0
Gross Unrealized Losses	0	0
Fair Value
Fair Value - After 1 to 5 years	43	47
Fair value	$ 43	$ 47
Weighted Average Yield
Weighted average yield - After 1 to 5 years	6.44%	6.44%
Weighted Average Yield	6.44%	6.44%
Securities in wholly owned statutory business trusts
Amortized cost
Amortized cost - After 10 years	$ 11,561	$ 11,561
Amortized Cost	11,561	11,561
Allowance for credit losses
Allowance for credit losses - After 10 years	0
Less - Allowance for credit losses	0	0
Net of Allowance
Net of Allowance - After 10 Years	11,561
Net of Allowance	11,561
Gross unrecognized gains
Gross unrealized gains - After 10 years	0	0
Gross Unrealized Gains	0	0
Gross unrealized losses
Gross unrealized losses - After 10 years	0	0
Gross Unrealized Losses	0	0
Fair Value
Fair Value - After 10 years	11,561	11,561
Fair value	$ 11,561	$ 11,561
Weighted Average Yield
Weighted average yield - After 10 years	6.51%	6.51%
Weighted Average Yield	6.51%	6.51%
Other
Amortized cost
Amortized cost - Within 1 year	$ 500	$ 500
Amortized Cost	500	500
Allowance for credit losses
Allowance for credit losses - Within 1 Year	0
Less - Allowance for credit losses	0	0
Net of Allowance
Net of Allowance - Within 1 Year	500
Net of Allowance	500
Gross unrecognized gains
Gross unrealized gains - Within 1 year	0	0
Gross Unrealized Gains	0	0
Gross unrealized losses
Gross unrealized losses - Within 1 year	0	0
Gross Unrealized Losses	0	0
Fair Value
Fair Value - within 1 year	500	500
Fair value	$ 500	$ 500
Weighted Average Yield
Weighted average yield - Within 1 Year	2.97%	2.97%
Weighted Average Yield	2.97%	2.97%

Debt Securities Held-to-matur_4

Debt Securities Held-to-maturity - HTM debt securities in a continuous unrealized loss position (Details) $ in Thousands	Dec. 31, 2019USD ($)
Debt Securities, Held-to-maturity
Less than 12 months Fair Value	$ 17,544
Less than 12 months Gross Unrealized Losses	291
12 months or more Fair Value	12,673
12 months or more Gross Unrealized Losses	1,647
Total Fair Value	30,217
Total Gross Unrealized Losses	1,938
Obligations of Puerto Rico, States and political subdivisions
Debt Securities, Held-to-maturity
Less than 12 months Fair Value	17,544
Less than 12 months Gross Unrealized Losses	291
12 months or more Fair Value	12,673
12 months or more Gross Unrealized Losses	1,647
Total Fair Value	30,217
Total Gross Unrealized Losses	$ 1,938

Debt Securities Held-to-matur_5

Debt Securities Held-to-maturity - Allowance for credit loss on held to maturity (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)
Debt securities held to maturity allowance for credit loss
Beginning balance	$ 0
Impact of adopting ASC 326	12,654
Provision for credit loss expense (reversal of provision)	736
Debt securities held to maturity Allowance for Credit Loss Write off	0
Recoveries	0
Ending balance	13,390
Obligations of Puerto Rico, States and political subdivisions
Debt securities held to maturity allowance for credit loss
Beginning balance	0
Impact of adopting ASC 326	12,654
Provision for credit loss expense (reversal of provision)	736
Debt securities held to maturity Allowance for Credit Loss Write off	0
Recoveries	0
Ending balance	13,390
Collateralized Mortgage Obligations - Federal agencies
Debt securities held to maturity allowance for credit loss
Beginning balance	0
Impact of adopting ASC 326	0
Provision for credit loss expense (reversal of provision)	0
Debt securities held to maturity Allowance for Credit Loss Write off	0
Recoveries	0
Ending balance	0
Securities in wholly owned statutory business trusts
Debt securities held to maturity allowance for credit loss
Beginning balance	0
Impact of adopting ASC 326	0
Provision for credit loss expense (reversal of provision)	0
Debt securities held to maturity Allowance for Credit Loss Write off	0
Recoveries	0
Ending balance	0
Other
Debt securities held to maturity allowance for credit loss
Beginning balance	0
Impact of adopting ASC 326	0
Provision for credit loss expense (reversal of provision)	0
Debt securities held to maturity Allowance for Credit Loss Write off	0
Recoveries	0
Ending balance	$ 0

Debt Securities Held-to-matur_6

Debt Securities Held-to-maturity - Credit quality indicators (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	$ 95,263	$ 97,662
Obligations of Puerto Rico, States and political subdivisions
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	83,161	85,556
Obligations of Puerto Rico, States and political subdivisions | Munis Payable From Real and Personal Property Taxes
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	37,625
Collateralized Mortgage Obligations - Federal agencies
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	41	45
Securities in wholly owned statutory business trusts
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	11,561	11,561
Other
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	500	$ 500
Watch | Obligations of Puerto Rico, States and political subdivisions | Munis Payable From Real and Personal Property Taxes
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	22,230
Special Mention | Obligations of Puerto Rico, States and political subdivisions | Munis Payable From Real and Personal Property Taxes
Debt securities held to maturity credit quality indicator
Debt securities held-to-maturity	$ 15,395

Debt Securities Held-to-matur_7

Debt Securities Held-to-maturity -Additional Information (Details)	Mar. 31, 2020USD ($)score	Dec. 31, 2019USD ($)	Mar. 31, 2019USD ($)	Dec. 31, 2018USD ($)
Debt Securities, Held-to-maturity
Amortized Cost	$ 95,263,000	$ 97,662,000
Allowance for credit losses	919,716,000	477,708,000	$ 550,628,000	$ 569,348,000
Securities in non-performing status	0
Obligations of Puerto Rico, States and political subdivisions
Debt Securities, Held-to-maturity
Amortized Cost	$ 83,161,000	$ 85,556,000
Average Credit Score Fico | score	685
Percentage of nominal value	65.00%
Obligations of Puerto Rico, States and political subdivisions | Munis Payable From Real and Personal Property Taxes
Debt Securities, Held-to-maturity
Amortized Cost	$ 37,625,000
Obligations of Puerto Rico, States and political subdivisions | Munis Not Guaranteed By Puerto Rico Central Government
Debt Securities, Held-to-maturity
Amortized Cost	45,000,000
Obligations of Puerto Rico, States and political subdivisions | Securities Investment | Munis Payable From Real and Personal Property Taxes
Debt Securities, Held-to-maturity
Allowance for credit losses	3,400,000
Obligations of Puerto Rico, States and political subdivisions | Bond | Munis Not Guaranteed By Puerto Rico Central Government
Debt Securities, Held-to-maturity
Allowance for credit losses	$ 10,000,000

Loans - Loans held-in-portfolio

Loans - Loans held-in-portfolio in past due status, non-performing status and accruing loans past-due 90 days or more by loan class (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019
Financing Receivable, Recorded Investment, Past Due
Past Due	$ 2,081,489	$ 1,803,602
Current	25,580,783	25,603,271
Loans held-in-portfolio	27,662,272	27,406,873	$ 26,647,708
Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	614,690	454,281
Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	226,823	208,221
Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	1,239,976	1,141,100
Non-accrual loans	768,675	527,841
Accruing loans past-due 90 days or more	471,301	460,133
Construction
Financing Receivable, Recorded Investment, Past Due
Past Due	4,411	1,700
Current	897,969	829,392
Loans held-in-portfolio	902,380	831,092	791,320
Construction | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	4,411	1,555
Construction | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Construction | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	0	145
Non-accrual loans	0	145
Accruing loans past-due 90 days or more	0	0
Mortgages
Financing Receivable, Recorded Investment, Past Due
Past Due	1,373,800	1,299,443
Current	5,720,957	5,884,089
Loans held-in-portfolio	7,094,757	7,183,532	7,207,180
Mortgages | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	365,287	300,480
Mortgages | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	142,232	150,221
Mortgages | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	866,281	848,742
Non-accrual loans	416,641	294,799
Accruing loans past-due 90 days or more	449,640	439,662
Legacy
Financing Receivable, Recorded Investment, Past Due
Past Due	2,058	2,056
Current	18,377	20,049
Loans held-in-portfolio	20,435	22,105	24,404
Legacy | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	37	49
Legacy | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	41	8
Legacy | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	1,980	1,999
Non-accrual loans	1,980	1,999
Accruing loans past-due 90 days or more	0	0
Commercial
Financing Receivable, Recorded Investment, Past Due
Loans held-in-portfolio		12,312,751	12,058,310
Commercial | Commercial multi-family
Financing Receivable, Recorded Investment, Past Due
Past Due	13,191	6,688
Current	1,764,419	1,788,471
Loans held-in-portfolio	1,777,610	1,795,159
Commercial | Commercial multi-family | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	9,356	2,950
Commercial | Commercial multi-family | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	359	129
Commercial | Commercial multi-family | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	3,476	3,609
Non-accrual loans	3,476	3,570
Accruing loans past-due 90 days or more	0	0
Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment, Past Due
Past Due	144,281	60,675
Current	3,919,442	3,917,839
Loans held-in-portfolio	4,063,723	3,978,514
Commercial | CRE non-owner occupied | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	30,576	11,486
Commercial | CRE non-owner occupied | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	4,382	5,244
Commercial | CRE non-owner occupied | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	109,323	43,945
Non-accrual loans	109,323	40,249
Accruing loans past-due 90 days or more	0	0
Commercial | CRE owner occupied
Financing Receivable, Recorded Investment, Past Due
Past Due	121,967	96,220
Current	1,799,404	1,829,244
Loans held-in-portfolio	1,921,371	1,925,464
Commercial | CRE owner occupied | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	15,559	7,454
Commercial | CRE owner occupied | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	4,276	3,978
Commercial | CRE owner occupied | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	102,132	84,788
Non-accrual loans	102,132	69,527
Accruing loans past-due 90 days or more	0	0
Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment, Past Due
Past Due	69,406	68,109
Current	4,666,859	4,545,505
Loans held-in-portfolio	4,736,265	4,613,614
Commercial | Commercial and Industrial | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	18,179	9,234
Commercial | Commercial and Industrial | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	7,154	1,774
Commercial | Commercial and Industrial | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	44,073	57,101
Non-accrual loans	43,577	37,414
Accruing loans past-due 90 days or more	496	544
Leasing
Financing Receivable, Recorded Investment, Past Due
Past Due	28,315	18,724
Current	1,060,227	1,040,783
Loans held-in-portfolio	1,088,542	1,059,507	963,232
Leasing | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	18,301	12,014
Leasing | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	5,938	3,053
Leasing | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	4,076	3,657
Non-accrual loans	4,076	3,657
Accruing loans past-due 90 days or more	0	0
Consumer
Financing Receivable, Recorded Investment, Past Due
Loans held-in-portfolio		5,997,886	5,603,262
Consumer | Credit cards
Financing Receivable, Recorded Investment, Past Due
Past Due	43,947	38,747
Current	1,020,776	1,085,089
Loans held-in-portfolio	1,064,723	1,123,836
Consumer | Credit cards | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	14,062	11,358
Consumer | Credit cards | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	9,297	7,928
Consumer | Credit cards | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	20,588	19,461
Non-accrual loans	0	0
Accruing loans past-due 90 days or more	20,588	19,461
Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment, Past Due
Past Due	11,025	10,710
Current	111,315	111,671
Loans held-in-portfolio	122,340	122,381
Consumer | Home equity lines of credit | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	1,487	404
Consumer | Home equity lines of credit | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	123	352
Consumer | Home equity lines of credit | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	9,415	9,954
Non-accrual loans	9,322	9,954
Accruing loans past-due 90 days or more	93	0
Consumer | Personal loans
Financing Receivable, Recorded Investment, Past Due
Past Due	79,329	49,063
Current	1,698,885	1,643,527
Loans held-in-portfolio	1,778,214	1,692,590
Consumer | Personal loans | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	26,384	15,767
Consumer | Personal loans | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	14,710	10,934
Consumer | Personal loans | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	38,235	22,362
Non-accrual loans	38,174	21,595
Accruing loans past-due 90 days or more	61	61
Consumer | Auto Loan
Financing Receivable, Recorded Investment, Past Due
Past Due	174,857	135,499
Current	2,779,293	2,782,023
Loans held-in-portfolio	2,954,150	2,917,522
Consumer | Auto Loan | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	110,408	81,169
Consumer | Auto Loan | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	38,018	23,182
Consumer | Auto Loan | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	26,431	31,148
Non-accrual loans	26,431	31,148
Accruing loans past-due 90 days or more	0	0
Consumer | Other
Financing Receivable, Recorded Investment, Past Due
Past Due	14,902	15,968
Current	122,860	125,589
Loans held-in-portfolio	137,762	141,557
Consumer | Other | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	643	361
Consumer | Other | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	293	1,418
Consumer | Other | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	13,966	14,189
Non-accrual loans	13,543	13,784
Accruing loans past-due 90 days or more	423	405
Puerto Rico
Financing Receivable, Recorded Investment, Past Due
Past Due	1,981,098	1,728,407
Current	18,242,783	18,451,825
Loans held-in-portfolio	20,223,881	20,180,232	19,996,350
Puerto Rico | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	552,973	432,805
Puerto Rico | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	221,141	202,212
Puerto Rico | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	1,206,984	1,093,390
Non-accrual loans	735,683	499,200
Accruing loans past-due 90 days or more	471,301	460,133
Puerto Rico | Construction
Financing Receivable, Recorded Investment, Past Due
Past Due	4,411	1,674
Current	159,979	135,796
Loans held-in-portfolio	164,390	137,470	91,372
Puerto Rico | Construction | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	4,411	1,555
Puerto Rico | Construction | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Puerto Rico | Construction | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	0	119
Non-accrual loans	0	119
Accruing loans past-due 90 days or more	0	0
Puerto Rico | Mortgages
Financing Receivable, Recorded Investment, Past Due
Past Due	1,335,594	1,268,854
Current	4,680,414	4,897,894
Loans held-in-portfolio	6,016,008	6,166,748	6,375,588
Puerto Rico | Mortgages | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	339,648	285,006
Puerto Rico | Mortgages | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	141,841	146,197
Puerto Rico | Mortgages | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	854,105	837,651
Non-accrual loans	404,465	283,708
Accruing loans past-due 90 days or more	449,640	439,662
Puerto Rico | Commercial
Financing Receivable, Recorded Investment, Past Due
Loans held-in-portfolio		7,261,130	7,391,122
Puerto Rico | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment, Past Due
Past Due	10,120	4,582
Current	137,145	143,267
Loans held-in-portfolio	147,265	147,849
Puerto Rico | Commercial | Commercial multi-family | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	8,382	2,941
Puerto Rico | Commercial | Commercial multi-family | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	359	129
Puerto Rico | Commercial | Commercial multi-family | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	1,379	1,512
Non-accrual loans	1,379	1,473
Accruing loans past-due 90 days or more	0	0
Puerto Rico | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment, Past Due
Past Due	118,068	59,347
Current	1,968,831	2,048,871
Loans held-in-portfolio	2,086,899	2,108,218
Puerto Rico | Commercial | CRE non-owner occupied | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	4,632	10,439
Puerto Rico | Commercial | CRE non-owner occupied | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	4,382	5,244
Puerto Rico | Commercial | CRE non-owner occupied | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	109,054	43,664
Non-accrual loans	109,054	39,968
Accruing loans past-due 90 days or more	0	0
Puerto Rico | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment, Past Due
Past Due	117,812	94,219
Current	1,460,599	1,492,110
Loans held-in-portfolio	1,578,411	1,586,329
Puerto Rico | Commercial | CRE owner occupied | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	11,649	5,704
Puerto Rico | Commercial | CRE owner occupied | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	4,276	3,978
Puerto Rico | Commercial | CRE owner occupied | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	101,887	84,537
Non-accrual loans	101,887	69,276
Accruing loans past-due 90 days or more	0	0
Puerto Rico | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment, Past Due
Past Due	60,000	47,582
Current	3,458,407	3,371,152
Loans held-in-portfolio	3,518,407	3,418,734
Puerto Rico | Commercial | Commercial and Industrial | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	17,112	8,780
Puerto Rico | Commercial | Commercial and Industrial | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	3,608	1,646
Puerto Rico | Commercial | Commercial and Industrial | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	39,280	37,156
Non-accrual loans	38,784	36,538
Accruing loans past-due 90 days or more	496	544
Puerto Rico | Leasing
Financing Receivable, Recorded Investment, Past Due
Past Due	28,315	18,724
Current	1,060,227	1,040,783
Loans held-in-portfolio	1,088,542	1,059,507	963,232
Puerto Rico | Leasing | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	18,301	12,014
Puerto Rico | Leasing | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	5,938	3,053
Puerto Rico | Leasing | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	4,076	3,657
Non-accrual loans	4,076	3,657
Accruing loans past-due 90 days or more	0	0
Puerto Rico | Consumer
Financing Receivable, Recorded Investment, Past Due
Loans held-in-portfolio		5,555,377	5,175,036
Puerto Rico | Consumer | Credit cards
Financing Receivable, Recorded Investment, Past Due
Past Due	43,947	38,747
Current	1,020,740	1,085,053
Loans held-in-portfolio	1,064,687	1,123,800
Puerto Rico | Consumer | Credit cards | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	14,062	11,358
Puerto Rico | Consumer | Credit cards | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	9,297	7,928
Puerto Rico | Consumer | Credit cards | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	20,588	19,461
Non-accrual loans	0	0
Accruing loans past-due 90 days or more	20,588	19,461
Puerto Rico | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment, Past Due
Past Due	193	85
Current	4,736	4,953
Loans held-in-portfolio	4,929	5,038
Puerto Rico | Consumer | Home equity lines of credit | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	49	0
Puerto Rico | Consumer | Home equity lines of credit | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	51	85
Puerto Rico | Consumer | Home equity lines of credit | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	93	0
Non-accrual loans	0	0
Accruing loans past-due 90 days or more	93	0
Puerto Rico | Consumer | Personal loans
Financing Receivable, Recorded Investment, Past Due
Past Due	72,900	43,129
Current	1,390,326	1,325,021
Loans held-in-portfolio	1,463,226	1,368,150
Puerto Rico | Consumer | Personal loans | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	23,697	13,481
Puerto Rico | Consumer | Personal loans | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	13,078	9,352
Puerto Rico | Consumer | Personal loans | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	36,125	20,296
Non-accrual loans	36,064	19,529
Accruing loans past-due 90 days or more	61	61
Puerto Rico | Consumer | Auto Loan
Financing Receivable, Recorded Investment, Past Due
Past Due	174,857	135,499
Current	2,779,293	2,782,023
Loans held-in-portfolio	2,954,150	2,917,522
Puerto Rico | Consumer | Auto Loan | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	110,408	81,169
Puerto Rico | Consumer | Auto Loan | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	38,018	23,182
Puerto Rico | Consumer | Auto Loan | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	26,431	31,148
Non-accrual loans	26,431	31,148
Accruing loans past-due 90 days or more	0	0
Puerto Rico | Consumer | Other
Financing Receivable, Recorded Investment, Past Due
Past Due	14,881	15,965
Current	122,086	124,902
Loans held-in-portfolio	136,967	140,867
Puerto Rico | Consumer | Other | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	622	358
Puerto Rico | Consumer | Other | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	293	1,418
Puerto Rico | Consumer | Other | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	13,966	14,189
Non-accrual loans	13,543	13,784
Accruing loans past-due 90 days or more	423	405
Popular U.S.
Financing Receivable, Recorded Investment, Past Due
Past Due	100,391	75,195
Current	7,338,000	7,151,446
Loans held-in-portfolio	7,438,391	7,226,641	6,651,358
Popular U.S. | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	61,717	21,476
Popular U.S. | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	5,682	6,009
Popular U.S. | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	32,992	47,710
Non-accrual loans	32,992	28,641
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Construction
Financing Receivable, Recorded Investment, Past Due
Past Due	0	26
Current	737,990	693,596
Loans held-in-portfolio	737,990	693,622	699,948
Popular U.S. | Construction | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Construction | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Construction | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	0	26
Non-accrual loans	0	26
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Mortgages
Financing Receivable, Recorded Investment, Past Due
Past Due	38,206	30,589
Current	1,040,543	986,195
Loans held-in-portfolio	1,078,749	1,016,784	831,592
Popular U.S. | Mortgages | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	25,639	15,474
Popular U.S. | Mortgages | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	391	4,024
Popular U.S. | Mortgages | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	12,176	11,091
Non-accrual loans	12,176	11,091
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Legacy
Financing Receivable, Recorded Investment, Past Due
Past Due	2,058	2,056
Current	18,377	20,049
Loans held-in-portfolio	20,435	22,105	24,404
Popular U.S. | Legacy | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	37	49
Popular U.S. | Legacy | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	41	8
Popular U.S. | Legacy | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	1,980	1,999
Non-accrual loans	1,980	1,999
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Commercial
Financing Receivable, Recorded Investment, Past Due
Loans held-in-portfolio		5,051,621	4,667,188
Popular U.S. | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment, Past Due
Past Due	3,071	2,106
Current	1,627,274	1,645,204
Loans held-in-portfolio	1,630,345	1,647,310
Popular U.S. | Commercial | Commercial multi-family | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	974	9
Popular U.S. | Commercial | Commercial multi-family | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Commercial | Commercial multi-family | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	2,097	2,097
Non-accrual loans	2,097	2,097
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment, Past Due
Past Due	26,213	1,328
Current	1,950,611	1,868,968
Loans held-in-portfolio	1,976,824	1,870,296
Popular U.S. | Commercial | CRE non-owner occupied | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	25,944	1,047
Popular U.S. | Commercial | CRE non-owner occupied | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Commercial | CRE non-owner occupied | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	269	281
Non-accrual loans	269	281
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment, Past Due
Past Due	4,155	2,001
Current	338,805	337,134
Loans held-in-portfolio	342,960	339,135
Popular U.S. | Commercial | CRE owner occupied | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	3,910	1,750
Popular U.S. | Commercial | CRE owner occupied | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Commercial | CRE owner occupied | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	245	251
Non-accrual loans	245	251
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment, Past Due
Past Due	9,406	20,527
Current	1,208,452	1,174,353
Loans held-in-portfolio	1,217,858	1,194,880
Popular U.S. | Commercial | Commercial and Industrial | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	1,067	454
Popular U.S. | Commercial | Commercial and Industrial | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	3,546	128
Popular U.S. | Commercial | Commercial and Industrial | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	4,793	19,945
Non-accrual loans	4,793	876
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Consumer
Financing Receivable, Recorded Investment, Past Due
Loans held-in-portfolio		442,509	$ 428,226
Popular U.S. | Consumer | Credit cards
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Current	36	36
Loans held-in-portfolio	36	36
Popular U.S. | Consumer | Credit cards | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Consumer | Credit cards | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Consumer | Credit cards | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Non-accrual loans	0	0
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment, Past Due
Past Due	10,832	10,625
Current	106,579	106,718
Loans held-in-portfolio	117,411	117,343
Popular U.S. | Consumer | Home equity lines of credit | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	1,438	404
Popular U.S. | Consumer | Home equity lines of credit | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	72	267
Popular U.S. | Consumer | Home equity lines of credit | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	9,322	9,954
Non-accrual loans	9,322	9,954
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Consumer | Personal loans
Financing Receivable, Recorded Investment, Past Due
Past Due	6,429	5,934
Current	308,559	318,506
Loans held-in-portfolio	314,988	324,440
Popular U.S. | Consumer | Personal loans | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	2,687	2,286
Popular U.S. | Consumer | Personal loans | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	1,632	1,582
Popular U.S. | Consumer | Personal loans | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	2,110	2,066
Non-accrual loans	2,110	2,066
Accruing loans past-due 90 days or more	0	0
Popular U.S. | Consumer | Other
Financing Receivable, Recorded Investment, Past Due
Past Due	21	3
Current	774	687
Loans held-in-portfolio	795	690
Popular U.S. | Consumer | Other | Past Due 30 To 59 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	21	3
Popular U.S. | Consumer | Other | Past Due 60 To 89 Days
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Popular U.S. | Consumer | Other | Past Due 90 Days or More
Financing Receivable, Recorded Investment, Past Due
Past Due	0	0
Non-accrual loans	0	0
Accruing loans past-due 90 days or more	$ 0	$ 0

Loans - Loans HIP in past due s

Loans - Loans HIP in past due status, non-performing status and accruing loans past-due 90 days or more by loan class (Parenthetical) (Detail) - USD ($) $ in Thousands	Mar. 31, 2020	Jan. 02, 2020	Dec. 31, 2019	Mar. 31, 2019
Accounts, Notes, Loans and Financing Receivable
Unearned Income	$ 185,568		$ 180,983
Loans held-for-sale, at lower of cost or fair value	87,855		59,203
Pledged Financial Instruments, Not Separately Reported, Loans Receivable Pledged as Collateral	7,300,000		6,700,000
Loans-held-in portfolio served as collateral to secure credit facilities authorized with the FHLB	4,600,000		4,600,000
Loans held-in-portfolio, net of unearned income	27,662,272		27,406,873	$ 26,647,708
Recorded investment current	25,580,783		25,603,271
FRB Discount Window
Accounts, Notes, Loans and Financing Receivable
Loans served as collateral to secure debt obligations	2,700,000		2,100,000
Puerto Rico
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio, net of unearned income	20,223,881		20,180,232	19,996,350
Recorded investment current	18,242,783		18,451,825
Popular U.S.
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio, net of unearned income	7,438,391		7,226,641	$ 6,651,358
Recorded investment current	$ 7,338,000		7,151,446
ASC Subtopic 310-30
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio, net of unearned income			153,000
Recorded investment current		$ 134,000
Financing Receivable Recorded Investment 90 Days Past Due And Still Accruing		144,000
ASC Subtopic 310-30 | Puerto Rico
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio, net of unearned income			134,000
Recorded investment current		134,000
Financing Receivable Recorded Investment 90 Days Past Due And Still Accruing		$ 125,000
ASC Subtopic 310-30 | Popular U.S.
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio, net of unearned income			$ 19,000

Loans - Amortized cost basis an

Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)
Financing receivable nonaccrual status
Non-accrual with no allowance	$ 250,806
Non-accrual with allowance	517,869
Interest income recognized	3,267
Construction
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Mortgages
Financing receivable nonaccrual status
Non-accrual with no allowance	138,066
Non-accrual with allowance	278,575
Interest income recognized	1,152
Legacy
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	1,980
Interest income recognized	0
Commercial | Commercial multi-family
Financing receivable nonaccrual status
Non-accrual with no allowance	2,097
Non-accrual with allowance	1,379
Interest income recognized	1
Commercial | CRE non-owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	41,150
Non-accrual with allowance	68,173
Interest income recognized	193
Commercial | CRE owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	31,003
Non-accrual with allowance	71,129
Interest income recognized	519
Commercial | Commercial and Industrial
Financing receivable nonaccrual status
Non-accrual with no allowance	29,353
Non-accrual with allowance	14,224
Interest income recognized	209
Leasing
Financing receivable nonaccrual status
Non-accrual with no allowance	242
Non-accrual with allowance	3,834
Interest income recognized	(35)
Consumer | Home equity lines of credit
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	9,322
Interest income recognized	8
Consumer | Personal loans
Financing receivable nonaccrual status
Non-accrual with no allowance	7,346
Non-accrual with allowance	30,828
Interest income recognized	685
Consumer | Auto Loan
Financing receivable nonaccrual status
Non-accrual with no allowance	1,549
Non-accrual with allowance	24,882
Interest income recognized	407
Consumer | Other
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	13,543
Interest income recognized	128
Puerto Rico
Financing receivable nonaccrual status
Non-accrual with no allowance	244,278
Non-accrual with allowance	491,405
Interest income recognized	3,061
Puerto Rico | Construction
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Puerto Rico | Mortgages
Financing receivable nonaccrual status
Non-accrual with no allowance	138,066
Non-accrual with allowance	266,399
Interest income recognized	1,115
Puerto Rico | Legacy
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Puerto Rico | Commercial | Commercial multi-family
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	1,379
Interest income recognized	1
Puerto Rico | Commercial | CRE non-owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	41,150
Non-accrual with allowance	67,904
Interest income recognized	193
Puerto Rico | Commercial | CRE owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	31,003
Non-accrual with allowance	70,884
Interest income recognized	519
Puerto Rico | Commercial | Commercial and Industrial
Financing receivable nonaccrual status
Non-accrual with no allowance	24,922
Non-accrual with allowance	13,862
Interest income recognized	209
Puerto Rico | Leasing
Financing receivable nonaccrual status
Non-accrual with no allowance	242
Non-accrual with allowance	3,834
Interest income recognized	(35)
Puerto Rico | Consumer | Home equity lines of credit
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Puerto Rico | Consumer | Personal loans
Financing receivable nonaccrual status
Non-accrual with no allowance	7,346
Non-accrual with allowance	28,718
Interest income recognized	524
Puerto Rico | Consumer | Auto Loan
Financing receivable nonaccrual status
Non-accrual with no allowance	1,549
Non-accrual with allowance	24,882
Interest income recognized	407
Puerto Rico | Consumer | Other
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	13,543
Interest income recognized	128
Popular U.S.
Financing receivable nonaccrual status
Non-accrual with no allowance	6,528
Non-accrual with allowance	26,464
Interest income recognized	206
Popular U.S. | Construction
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Popular U.S. | Mortgages
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	12,176
Interest income recognized	37
Popular U.S. | Legacy
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	1,980
Interest income recognized	0
Popular U.S. | Commercial | Commercial multi-family
Financing receivable nonaccrual status
Non-accrual with no allowance	2,097
Non-accrual with allowance	0
Interest income recognized	0
Popular U.S. | Commercial | CRE non-owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	269
Interest income recognized	0
Popular U.S. | Commercial | CRE owner occupied
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	245
Interest income recognized	0
Popular U.S. | Commercial | Commercial and Industrial
Financing receivable nonaccrual status
Non-accrual with no allowance	4,431
Non-accrual with allowance	362
Interest income recognized	0
Popular U.S. | Leasing
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Popular U.S. | Consumer | Home equity lines of credit
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	9,322
Interest income recognized	8
Popular U.S. | Consumer | Personal loans
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	2,110
Interest income recognized	161
Popular U.S. | Consumer | Auto Loan
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	0
Popular U.S. | Consumer | Other
Financing receivable nonaccrual status
Non-accrual with no allowance	0
Non-accrual with allowance	0
Interest income recognized	$ 0

Loans - Amortized cost basis of

Loans - Amortized cost basis of collateral dependent loans by class (Details) $ in Thousands	Mar. 31, 2020USD ($)
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	$ 27,662,272
Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	585,322
Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	555,975
Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,736
Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4
Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,430
Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	13,612
Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	9,565
Construction
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	902,380
Mortgages
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	7,094,757
Mortgages | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	196,500
Mortgages | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	196,500
Mortgages | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Mortgages | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Mortgages | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Mortgages | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Mortgages | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial multi-family
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,777,610
Commercial | Commercial multi-family | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,097
Commercial | Commercial multi-family | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,097
Commercial | Commercial multi-family | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial multi-family | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial multi-family | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial multi-family | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial multi-family | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE non-owner occupied
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,063,723
Commercial | CRE non-owner occupied | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	291,083
Commercial | CRE non-owner occupied | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	291,083
Commercial | CRE non-owner occupied | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE non-owner occupied | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE non-owner occupied | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE non-owner occupied | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE non-owner occupied | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE owner occupied
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,921,371
Commercial | CRE owner occupied | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	62,330
Commercial | CRE owner occupied | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	62,330
Commercial | CRE owner occupied | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE owner occupied | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE owner occupied | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE owner occupied | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | CRE owner occupied | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial and Industrial
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,736,265
Commercial | Commercial and Industrial | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	31,572
Commercial | Commercial and Industrial | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	3,965
Commercial | Commercial and Industrial | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial and Industrial | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Commercial | Commercial and Industrial | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,430
Commercial | Commercial and Industrial | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	13,612
Commercial | Commercial and Industrial | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	9,565
Leasing
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,088,542
Leasing | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	191
Leasing | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Leasing | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	187
Leasing | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4
Leasing | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Leasing | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Leasing | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Consumer | Credit cards
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,064,723
Consumer | Home equity lines of credit
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	122,340
Consumer | Personal loans
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,778,214
Consumer | Auto Loan
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,954,150
Consumer | Auto Loan | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,549
Consumer | Auto Loan | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Consumer | Auto Loan | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,549
Consumer | Auto Loan | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Consumer | Auto Loan | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Consumer | Auto Loan | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Consumer | Auto Loan | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Consumer | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	137,762
Puerto Rico
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	20,223,881
Puerto Rico | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	578,078
Puerto Rico | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	553,161
Puerto Rico | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,736
Puerto Rico | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4
Puerto Rico | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	13,612
Puerto Rico | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	9,565
Puerto Rico | Construction
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	164,390
Puerto Rico | Mortgages
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	6,016,008
Puerto Rico | Mortgages | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	195,783
Puerto Rico | Mortgages | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	195,783
Puerto Rico | Mortgages | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Mortgages | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Mortgages | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Mortgages | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Mortgages | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | Commercial multi-family
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	147,265
Puerto Rico | Commercial | CRE non-owner occupied
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,086,899
Puerto Rico | Commercial | CRE non-owner occupied | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	291,083
Puerto Rico | Commercial | CRE non-owner occupied | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	291,083
Puerto Rico | Commercial | CRE non-owner occupied | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE non-owner occupied | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE non-owner occupied | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE non-owner occupied | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE non-owner occupied | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE owner occupied
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,578,411
Puerto Rico | Commercial | CRE owner occupied | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	62,330
Puerto Rico | Commercial | CRE owner occupied | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	62,330
Puerto Rico | Commercial | CRE owner occupied | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE owner occupied | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE owner occupied | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE owner occupied | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | CRE owner occupied | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | Commercial and Industrial
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	3,518,407
Puerto Rico | Commercial | Commercial and Industrial | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	27,142
Puerto Rico | Commercial | Commercial and Industrial | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	3,965
Puerto Rico | Commercial | Commercial and Industrial | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | Commercial and Industrial | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | Commercial and Industrial | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Commercial | Commercial and Industrial | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	13,612
Puerto Rico | Commercial | Commercial and Industrial | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	9,565
Puerto Rico | Leasing
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,088,542
Puerto Rico | Leasing | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	191
Puerto Rico | Leasing | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Leasing | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	187
Puerto Rico | Leasing | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4
Puerto Rico | Leasing | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Leasing | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Leasing | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Consumer | Credit cards
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,064,687
Puerto Rico | Consumer | Home equity lines of credit
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,929
Puerto Rico | Consumer | Personal loans
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,463,226
Puerto Rico | Consumer | Auto Loan
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,954,150
Puerto Rico | Consumer | Auto Loan | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,549
Puerto Rico | Consumer | Auto Loan | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Consumer | Auto Loan | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,549
Puerto Rico | Consumer | Auto Loan | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Consumer | Auto Loan | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Consumer | Auto Loan | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Consumer | Auto Loan | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Puerto Rico | Consumer | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	136,967
Popular U.S.
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	7,438,391
Popular U.S. | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	7,244
Popular U.S. | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,814
Popular U.S. | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,430
Popular U.S. | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Construction
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	737,990
Popular U.S. | Mortgages
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,078,749
Popular U.S. | Mortgages | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	717
Popular U.S. | Mortgages | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	717
Popular U.S. | Mortgages | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Mortgages | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Mortgages | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Mortgages | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Mortgages | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial multi-family
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,630,345
Popular U.S. | Commercial | Commercial multi-family | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,097
Popular U.S. | Commercial | Commercial multi-family | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	2,097
Popular U.S. | Commercial | Commercial multi-family | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial multi-family | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial multi-family | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial multi-family | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial multi-family | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | CRE non-owner occupied
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,976,824
Popular U.S. | Commercial | CRE owner occupied
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	342,960
Popular U.S. | Commercial | Commercial and Industrial
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	1,217,858
Popular U.S. | Commercial | Commercial and Industrial | Collateral assets
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,430
Popular U.S. | Commercial | Commercial and Industrial | Real Estate
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial and Industrial | Auto
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial and Industrial | Equipment
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial and Industrial | Taxi medallions
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	4,430
Popular U.S. | Commercial | Commercial and Industrial | Accounts receivable
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Commercial | Commercial and Industrial | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	0
Popular U.S. | Consumer | Credit cards
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	36
Popular U.S. | Consumer | Home equity lines of credit
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	117,411
Popular U.S. | Consumer | Personal loans
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	314,988
Popular U.S. | Consumer | Other
Accounts, Notes, Loans and Financing Receivable
Notes Receivable Gross	$ 795

Loans - Purchased Credit Deteri

Loans - Purchased Credit Deteriorated Loans (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)
Purchased Financial Assets With Credit Deterioration [Abstract]
Purchase price of loans at acquisition	$ 3,112
Allowance for credit losses at acquisition	429
Non-credit discount/premium at acquisition	138
Par value of acquired loans at acquisition	$ 3,679

Loans - Carrying amount of acqu

Loans - Carrying amount of acquired loans accounted for pursuant to ASC310-30 by portfolio (Details) - ASC Subtopic 310-30 - USD ($) $ in Thousands	Dec. 31, 2019	Mar. 31, 2019	Dec. 31, 2018
Accounts, Notes, Loans and Financing Receivable
Carrying amount	$ 1,643,718	$ 1,831,257	$ 1,883,556
Less: Allowance for loan losses	(74,039)	(124,147)
Carrying amount, net of allowance	1,569,679	$ 1,707,110
Commercial real estate
Accounts, Notes, Loans and Financing Receivable
Carrying amount	670,566
Commercial and Industrial
Accounts, Notes, Loans and Financing Receivable
Carrying amount	104,756
Mortgages
Accounts, Notes, Loans and Financing Receivable
Carrying amount	856,618
Consumer
Accounts, Notes, Loans and Financing Receivable
Carrying amount	$ 11,778

Loans - Changes in the carrying

Loans - Changes in the carrying amount and the accretable yield for the acquired loans (Details) - ASC Subtopic 310-30 - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2019	Dec. 31, 2019
Carrying amount of loans
Beginning Balance	$ 1,883,556
Additions	5,220
Accretion	37,404
Collections / loan sales / charge-offs	(94,923)
Ending Balance	1,831,257
Less: Allowance for loan losses	(124,147)	$ (74,039)
Carrying amount, net of allowance	1,707,110	$ 1,569,679
Accretable yield
Beginning Balance	1,092,504
Additions	2,890
Accretion	(37,404)
Change In Expected Cash Flows	10,177
Ending Balance	$ 1,068,167

Loans - Changes in the carryi_2

Loans - Changes in the carrying amount and the accretable yield for the acquired loans - Parenthetical (Details) - ASC Subtopic 310-30 - USD ($) $ in Thousands	Dec. 31, 2019	Mar. 31, 2019	Dec. 31, 2018
Accounts, Notes, Loans and Financing Receivable
Carrying amount	$ 1,643,718	$ 1,831,257	$ 1,883,556
Accretable yield		$ 1,068,167	$ 1,092,504
Non-credit Impaired Loans
Accounts, Notes, Loans and Financing Receivable
Carrying amount	1,300,000
Accretable yield	$ 700,000

Loans - Additional Information

Loans - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Jan. 02, 2020	Dec. 31, 2019
Accounts, Notes, Loans and Financing Receivable
Transfers Of Financial Assets Accounted For As Sale Initial Fair Value Of Assets Obtained As Proceeds	$ 85,708	$ 93,725
Current	25,580,783			$ 25,603,271
Unpaid principal balance				1,223,205
Mortgage loans related to buy-back option program	27,847,840			27,587,856
Loans held-in-portfolio	27,662,272	26,647,708		27,406,873
Past Due	2,081,489			1,803,602
Non-accrual with no allowance	250,806
Collateral Pledged
Accounts, Notes, Loans and Financing Receivable
Non-accrual with no allowance	242,000
Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	471,301			460,133
Past Due	1,239,976			1,141,100
Buy back option program
Accounts, Notes, Loans and Financing Receivable
Mortgage loans related to buy-back option program	111,000			103,000
Personal loans
Accounts, Notes, Loans and Financing Receivable
Purchase of Loans	18,000	69,000
Residential Mortgage
Accounts, Notes, Loans and Financing Receivable
Purchase of Loans	85,000	81,000
Mortgage Loans Sold	10,000	12,000
GNMA
Accounts, Notes, Loans and Financing Receivable
Transfers Of Financial Assets Accounted For As Sale Initial Fair Value Of Assets Obtained As Proceeds	51,000	34,000
FNMA
Accounts, Notes, Loans and Financing Receivable
Transfers Of Financial Assets Accounted For As Sale Initial Fair Value Of Assets Obtained As Proceeds	71,000	21,000
Purchased credit deterioration loan
Accounts, Notes, Loans and Financing Receivable
Purchase of Loans	4,000
Mortgages
Accounts, Notes, Loans and Financing Receivable
Current	5,720,957			5,884,089
Unpaid principal balance				624,368
Loans held-in-portfolio	7,094,757	7,207,180		7,183,532
Past Due	1,373,800			1,299,443
Non-accrual with no allowance	138,066
Mortgages | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	449,640			439,662
Past Due	866,281			848,742
Mortgages | US Government Agency Insured Loans
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio	1,400,000			1,400,000
Mortgages | US Government Agency Insured Loans | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Past Due	441,000			450,000
Mortgages | GNMA | Buy back option program | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	111,000			103,000
Mortgage loans related to buy-back option program	111,000			103,000
Commercial Loans
Accounts, Notes, Loans and Financing Receivable
Purchase of Loans	1,000
Loans Sold		8,000
Construction
Accounts, Notes, Loans and Financing Receivable
Purchase of Loans	37,000
Current	897,969			829,392
Unpaid principal balance				119
Loans held-in-portfolio	902,380	791,320		831,092
Past Due	4,411			1,700
Non-accrual with no allowance	0
Construction | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	0			0
Past Due	0			145
Commercial and construction loan
Accounts, Notes, Loans and Financing Receivable
Loans Sold	2,000
Consumer
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio		5,603,262		5,997,886
Consumer | Credit cards
Accounts, Notes, Loans and Financing Receivable
Current	1,020,776			1,085,089
Loans held-in-portfolio	1,064,723			1,123,836
Past Due	43,947			38,747
Consumer | Credit cards | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	20,588			19,461
Past Due	20,588			19,461
Consumer | Auto Loan
Accounts, Notes, Loans and Financing Receivable
Current	2,779,293			2,782,023
Loans held-in-portfolio	2,954,150			2,917,522
Past Due	174,857			135,499
Non-accrual with no allowance	1,549
Consumer | Auto Loan | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	0			0
Past Due	26,431			31,148
ASC Subtopic 310-30
Accounts, Notes, Loans and Financing Receivable
Outstanding principal balance of SOP loans		2,100,000
Accruing loans past-due 90 days or more			$ 144,000
Current			134,000
Loans held-in-portfolio				153,000
Puerto Rico
Accounts, Notes, Loans and Financing Receivable
Current	18,242,783			18,451,825
Unpaid principal balance				1,200,673
Loans held-in-portfolio	20,223,881	19,996,350		20,180,232
Past Due	1,981,098			1,728,407
Non-accrual with no allowance	244,278
Puerto Rico | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	471,301			460,133
Past Due	1,206,984			1,093,390
Puerto Rico | Mortgages
Accounts, Notes, Loans and Financing Receivable
Current	4,680,414			4,897,894
Unpaid principal balance				614,267
Loans held-in-portfolio	6,016,008	6,375,588		6,166,748
Past Due	1,335,594			1,268,854
Non-accrual with no allowance	138,066
Puerto Rico | Mortgages | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	449,640			439,662
Past Due	854,105			837,651
Puerto Rico | Reverse Mortgages
Accounts, Notes, Loans and Financing Receivable
Current	62,000			65,000
Puerto Rico | Residential mortgage loans insured By FHA
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	222,000			213,000
Puerto Rico | Construction
Accounts, Notes, Loans and Financing Receivable
Current	159,979			135,796
Unpaid principal balance				119
Loans held-in-portfolio	164,390	91,372		137,470
Past Due	4,411			1,674
Non-accrual with no allowance	0
Puerto Rico | Construction | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	0			0
Past Due	0			119
Puerto Rico | Consumer
Accounts, Notes, Loans and Financing Receivable
Loans held-in-portfolio		$ 5,175,036		5,555,377
Puerto Rico | Consumer | Credit cards
Accounts, Notes, Loans and Financing Receivable
Current	1,020,740			1,085,053
Loans held-in-portfolio	1,064,687			1,123,800
Past Due	43,947			38,747
Puerto Rico | Consumer | Credit cards | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	20,588			19,461
Past Due	20,588			19,461
Puerto Rico | Consumer | Auto Loan
Accounts, Notes, Loans and Financing Receivable
Current	2,779,293			2,782,023
Loans held-in-portfolio	2,954,150			2,917,522
Past Due	174,857			135,499
Non-accrual with no allowance	1,549
Puerto Rico | Consumer | Auto Loan | Past Due 90 Days or More
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more	0			0
Past Due	$ 26,431			31,148
Puerto Rico | ASC Subtopic 310-30
Accounts, Notes, Loans and Financing Receivable
Accruing loans past-due 90 days or more			125,000
Current			$ 134,000
Loans held-in-portfolio				$ 134,000

Allowance for credit losses - A

Allowance for credit losses - Allowance Movement (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	$ 477,708	$ 569,348
Impact of adopting CECL	(315,107)
Provision (reversal of provision)	(188,995)	(41,825)
Allowance on purchased financial assets with credit deterioration	429
Charge-offs	(78,683)	(79,841)
Recoveries	16,160	19,296
Balance at end of period	919,716	550,628
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL	119,343	101,958	$ 79,926
General ALLL		448,670
Impaired loans		1,034,037
Ending balance: loans collectively evaluated for impairment		25,613,671
Loans held-in-portfolio	27,662,272	26,647,708	27,406,873
Construction
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	4,778	7,424
Impact of adopting CECL	2,871
Provision (reversal of provision)	(510)	(47)
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	0	(22)
Recoveries	174	47
Balance at end of period	2,591	7,496
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL	0	19	6
General ALLL		7,477
Impaired loans		13,848
Ending balance: loans collectively evaluated for impairment		777,472
Loans held-in-portfolio	902,380	791,320	831,092
Mortgages
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	121,108	147,412
Impact of adopting CECL	(96,512)
Provision (reversal of provision)	(14,575)	(6,298)
Allowance on purchased financial assets with credit deterioration	429
Charge-offs	(8,315)	(13,425)
Recoveries	2,778	2,013
Balance at end of period	227,087	142,298
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL	72,215	43,139	42,012
General ALLL		99,159
Impaired loans		524,803
Ending balance: loans collectively evaluated for impairment		6,682,377
Loans held-in-portfolio	7,094,757	7,207,180	7,183,532
Legacy
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	630	969
Impact of adopting CECL	(382)
Provision (reversal of provision)	(913)	855
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	(9)	164
Recoveries	110	551
Balance at end of period	2,026	829
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		0
General ALLL		829
Impaired loans		0
Ending balance: loans collectively evaluated for impairment		24,404
Loans held-in-portfolio	20,435	24,404	22,105
Commercial
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	147,052	239,115
Impact of adopting CECL	(91,496)
Provision (reversal of provision)	(67,180)	(4,802)
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	(3,562)	(22,942)
Recoveries	2,882	3,514
Balance at end of period	305,048	224,489
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL	20,089	33,476	16,443
General ALLL		191,013
Impaired loans		383,494
Ending balance: loans collectively evaluated for impairment		11,674,816
Loans held-in-portfolio		12,058,310	12,312,751
Leasing
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	10,768	11,486
Impact of adopting CECL	713
Provision (reversal of provision)	(5,841)	891
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	(3,775)	(2,096)
Recoveries	468	610
Balance at end of period	12,589	9,109
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL	23	321	61
General ALLL		8,788
Impaired loans		1,018
Ending balance: loans collectively evaluated for impairment		962,214
Loans held-in-portfolio	1,088,542	963,232	1,059,507
Consumer
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	193,372	162,942
Impact of adopting CECL	(130,301)
Provision (reversal of provision)	(99,976)	(32,424)
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	(63,022)	(41,520)
Recoveries	9,748	12,561
Balance at end of period	370,375	166,407
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL	27,016	25,003	21,404
General ALLL		141,404
Impaired loans		110,874
Ending balance: loans collectively evaluated for impairment		5,492,388
Loans held-in-portfolio		5,603,262	5,997,886
Puerto Rico
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	432,651	507,158
Impact of adopting CECL	(270,368)
Provision (reversal of provision)	(113,004)	(31,454)
Allowance on purchased financial assets with credit deterioration	429
Charge-offs	(73,159)	(70,622)
Recoveries	13,642	16,393
Balance at end of period	756,935	484,383
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		97,722
General ALLL		386,661
Impaired loans		1,001,861
Ending balance: loans collectively evaluated for impairment		18,994,489
Loans held-in-portfolio	20,223,881	19,996,350	20,180,232
Puerto Rico | Construction
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	574	886
Impact of adopting CECL	(115)
Provision (reversal of provision)	289	81
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	0	(22)
Recoveries	19	39
Balance at end of period	419	822
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		19
General ALLL		803
Impaired loans		1,788
Ending balance: loans collectively evaluated for impairment		89,584
Loans held-in-portfolio	164,390	91,372	137,470
Puerto Rico | Mortgages
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	116,281	142,978
Impact of adopting CECL	(86,081)
Provision (reversal of provision)	(5,547)	(6,061)
Allowance on purchased financial assets with credit deterioration	429
Charge-offs	(8,306)	(13,174)
Recoveries	2,768	1,991
Balance at end of period	202,800	137,856
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		40,779
General ALLL		97,077
Impaired loans		515,365
Ending balance: loans collectively evaluated for impairment		5,860,223
Loans held-in-portfolio	6,016,008	6,375,588	6,166,748
Puerto Rico | Commercial
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	131,063	207,214
Impact of adopting CECL	(62,393)
Provision (reversal of provision)	(14,974)	1,689
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	(2,994)	(19,461)
Recoveries	2,414	2,867
Balance at end of period	207,850	188,931
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		33,253
General ALLL		155,678
Impaired loans		381,803
Ending balance: loans collectively evaluated for impairment		7,009,319
Loans held-in-portfolio		7,391,122	7,261,130
Puerto Rico | Leasing
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	10,768	11,486
Impact of adopting CECL	713
Provision (reversal of provision)	(5,841)	891
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	(3,775)	(2,096)
Recoveries	468	610
Balance at end of period	12,589	9,109
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		321
General ALLL		8,788
Impaired loans		1,018
Ending balance: loans collectively evaluated for impairment		962,214
Loans held-in-portfolio	1,088,542	963,232	1,059,507
Puerto Rico | Consumer
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	173,965	144,594
Impact of adopting CECL	(122,492)
Provision (reversal of provision)	(86,931)	(28,054)
Allowance on purchased financial assets with credit deterioration	0
Charge-offs	(58,084)	(35,869)
Recoveries	7,973	10,886
Balance at end of period	333,277	147,665
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		23,350
General ALLL		124,315
Impaired loans		101,887
Ending balance: loans collectively evaluated for impairment		5,073,149
Loans held-in-portfolio		5,175,036	5,555,377
Popular U.S.
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	45,057	62,190
Impact of adopting CECL	(44,739)
Provision (reversal of provision)	(75,991)	(10,371)
Charge-offs	(5,524)	(9,219)
Recoveries	2,518	2,903
Balance at end of period	162,781	66,245
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		4,236
General ALLL		62,009
Impaired loans		32,176
Ending balance: loans collectively evaluated for impairment		6,619,182
Loans held-in-portfolio	7,438,391	6,651,358	7,226,641
Popular U.S. | Construction
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	4,204	6,538
Impact of adopting CECL	2,986
Provision (reversal of provision)	(799)	(128)
Charge-offs	0	0
Recoveries	155	8
Balance at end of period	2,172	6,674
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		0
General ALLL		6,674
Impaired loans		12,060
Ending balance: loans collectively evaluated for impairment		687,888
Loans held-in-portfolio	737,990	699,948	693,622
Popular U.S. | Mortgages
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	4,827	4,434
Impact of adopting CECL	(10,431)
Provision (reversal of provision)	(9,028)	(237)
Charge-offs	(9)	(251)
Recoveries	10	22
Balance at end of period	24,287	4,442
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		2,360
General ALLL		2,082
Impaired loans		9,438
Ending balance: loans collectively evaluated for impairment		822,154
Loans held-in-portfolio	1,078,749	831,592	1,016,784
Popular U.S. | Legacy
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	630	969
Impact of adopting CECL	(382)
Provision (reversal of provision)	(913)	855
Charge-offs	(9)	164
Recoveries	110	551
Balance at end of period	2,026	829
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		0
General ALLL		829
Impaired loans		0
Ending balance: loans collectively evaluated for impairment		24,404
Loans held-in-portfolio	20,435	24,404	22,105
Popular U.S. | Commercial
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	15,989	31,901
Impact of adopting CECL	(29,103)
Provision (reversal of provision)	(52,206)	(6,491)
Charge-offs	(568)	(3,481)
Recoveries	468	647
Balance at end of period	97,198	35,558
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		223
General ALLL		35,335
Impaired loans		1,691
Ending balance: loans collectively evaluated for impairment		4,665,497
Loans held-in-portfolio		4,667,188	5,051,621
Popular U.S. | Consumer
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	19,407	18,348
Impact of adopting CECL	(7,809)
Provision (reversal of provision)	(13,045)	(4,370)
Charge-offs	(4,938)	(5,651)
Recoveries	1,775	1,675
Balance at end of period	$ 37,098	18,742
Financing Receivable Allowance For Credit Loss Additional Information Abstract
Specific ALLL		1,653
General ALLL		17,089
Impaired loans		8,987
Ending balance: loans collectively evaluated for impairment		419,239
Loans held-in-portfolio		$ 428,226	$ 442,509

Allowance for credit losses - U

Allowance for credit losses - Unfunded commitments (Details) - Unfunded loan commitment - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
OffBalanceSheetCreditLossLiabilityRollforward
Balance at beginning of period	$ 8,717	$ 8,216
Provision	1,209	119
Impact of CECL	(5,460)	0
Balance at end of period	$ 4,466	$ 8,335

Allowance for credit losses -_2

Allowance for credit losses - Activity in Allowance for Loan Losses (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	$ 477,708	$ 569,348
Provision (reversal) for loan losses	189,731	41,825
Balance at end of period	919,716	$ 550,628
ASC Subtopic 310-30
Financing Receivable, Allowance for Credit Losses
Balance at beginning of period	122,135
Provision (reversal) for loan losses	7,726
Net charge-offs	(5,714)
Balance at end of period	$ 124,147

Allowance for credit losses - T

Allowance for credit losses - Troubled debt restructuring according to their accruing status (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019
Financing Receivable
Troubled debt restructurings	$ 1,604,482	$ 1,587,684
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	119,343	79,926	$ 101,958
Construction
Financing Receivable
Troubled debt restructurings	0	119
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	0	6	19
Mortgages
Financing Receivable
Troubled debt restructurings	1,160,829	1,139,597
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	72,215	42,012	43,139
Commercial
Financing Receivable
Troubled debt restructurings	348,736	349,448
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	20,089	16,443	33,476
Leasing
Financing Receivable
Troubled debt restructurings	366	507
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	23	61	321
Consumer
Financing Receivable
Troubled debt restructurings	94,551	98,013
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment	27,016	21,404	$ 25,003
Non-Accruing
Financing Receivable
Troubled debt restructurings	255,488	253,793
Non-Accruing | Construction
Financing Receivable
Troubled debt restructurings	0	119
Non-Accruing | Mortgages
Financing Receivable
Troubled debt restructurings	132,414	126,036
Non-Accruing | Commercial
Financing Receivable
Troubled debt restructurings	107,442	111,587
Non-Accruing | Leasing
Financing Receivable
Troubled debt restructurings	53	243
Non-Accruing | Consumer
Financing Receivable
Troubled debt restructurings	15,579	15,808
Accruing
Financing Receivable
Troubled debt restructurings	1,348,994	1,333,891
Accruing | Construction
Financing Receivable
Troubled debt restructurings	0	0
Accruing | Mortgages
Financing Receivable
Troubled debt restructurings	1,028,415	1,013,561
Accruing | Commercial
Financing Receivable
Troubled debt restructurings	241,294	237,861
Accruing | Leasing
Financing Receivable
Troubled debt restructurings	313	264
Accruing | Consumer
Financing Receivable
Troubled debt restructurings	$ 78,972	$ 82,205

Allowance for credit losses -_3

Allowance for credit losses - Troubled debt restructurings loan count by type of modification (Details) - loans	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Financing Receivable
Reduction In Interest Rate	252	286
Extension of Maturity Date	46	64
Combination Interest Rate Reduction Maturity Date Extension	153	162
Other Modifications	15	66
Mortgages
Financing Receivable
Reduction In Interest Rate	2	6
Extension of Maturity Date	26	27
Combination Interest Rate Reduction Maturity Date Extension	147	157
Other Modifications	0	0
Commercial | CRE non-owner occupied
Financing Receivable
Reduction In Interest Rate	0	0
Extension of Maturity Date	1	1
Combination Interest Rate Reduction Maturity Date Extension	0	0
Other Modifications	0	0
Commercial | CRE owner occupied
Financing Receivable
Reduction In Interest Rate	0	0
Extension of Maturity Date	6	10
Combination Interest Rate Reduction Maturity Date Extension	0	0
Other Modifications	0	0
Commercial | Commercial and Industrial
Financing Receivable
Reduction In Interest Rate	1	0
Extension of Maturity Date	11	16
Combination Interest Rate Reduction Maturity Date Extension	0	0
Other Modifications	1	0
Consumer | Credit cards
Financing Receivable
Reduction In Interest Rate	148	122
Extension of Maturity Date	0	0
Combination Interest Rate Reduction Maturity Date Extension	0	1
Other Modifications	13	66
Consumer | Home equity lines of credit
Financing Receivable
Reduction In Interest Rate	0	0
Extension of Maturity Date	0	6
Combination Interest Rate Reduction Maturity Date Extension	1	4
Other Modifications	0	0
Consumer | Personal loans
Financing Receivable
Reduction In Interest Rate	100	152
Extension of Maturity Date	1	2
Combination Interest Rate Reduction Maturity Date Extension	0	0
Other Modifications	1	0
Consumer | Auto Loan
Financing Receivable
Reduction In Interest Rate	0	0
Extension of Maturity Date	1	2
Combination Interest Rate Reduction Maturity Date Extension	2	0
Other Modifications	0	0
Consumer | Other
Financing Receivable
Reduction In Interest Rate	1	6
Extension of Maturity Date	0	0
Combination Interest Rate Reduction Maturity Date Extension	0	0
Other Modifications	0	0
Leasing
Financing Receivable
Reduction In Interest Rate	0
Extension of Maturity Date	0
Combination Interest Rate Reduction Maturity Date Extension	3
Other Modifications	0

Allowance for credit losses - Q

Allowance for credit losses - Quantitative information by loan class for loans modified as T D R (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)loans	Mar. 31, 2019USD ($)loans
Financing Receivable
Loan count | loans	466	578
Pre-Modification Recorded Investment	$ 32,048	$ 32,430
Post Modification Recorded Investment	29,613	30,694
Increase (decrease) in the allowance for loan losses as a result of modification	$ 2,650	$ 2,059
Mortgages
Financing Receivable
Loan count | loans	175	190
Pre-Modification Recorded Investment	$ 20,315	$ 20,732
Post Modification Recorded Investment	17,940	18,591
Increase (decrease) in the allowance for loan losses as a result of modification	$ 2,012	$ 671
Commercial | CRE non-owner occupied
Financing Receivable
Loan count | loans	1	1
Pre-Modification Recorded Investment	$ 104	$ 314
Post Modification Recorded Investment	104	311
Increase (decrease) in the allowance for loan losses as a result of modification	$ (8)	$ 18
Commercial | CRE owner occupied
Financing Receivable
Loan count | loans	6	10
Pre-Modification Recorded Investment	$ 3,906	$ 2,019
Post Modification Recorded Investment	3,902	1,973
Increase (decrease) in the allowance for loan losses as a result of modification	$ 105	$ 19
Commercial | Commercial and Industrial
Financing Receivable
Loan count | loans	13	16
Pre-Modification Recorded Investment	$ 4,070	$ 3,943
Post Modification Recorded Investment	4,068	4,479
Increase (decrease) in the allowance for loan losses as a result of modification	$ (717)	$ 314
Consumer | Credit cards
Financing Receivable
Loan count | loans	161	189
Pre-Modification Recorded Investment	$ 1,260	$ 1,543
Post Modification Recorded Investment	1,273	1,530
Increase (decrease) in the allowance for loan losses as a result of modification	$ 84	$ 171
Consumer | Home equity lines of credit
Financing Receivable
Loan count | loans	1	10
Pre-Modification Recorded Investment	$ 332	$ 694
Post Modification Recorded Investment	265	621
Increase (decrease) in the allowance for loan losses as a result of modification	$ 854	$ 55
Consumer | Personal loans
Financing Receivable
Loan count | loans	102	154
Pre-Modification Recorded Investment	$ 1,861	$ 3,147
Post Modification Recorded Investment	1,859	3,153
Increase (decrease) in the allowance for loan losses as a result of modification	$ 297	$ 805
Consumer | Auto Loan
Financing Receivable
Loan count | loans	3	2
Pre-Modification Recorded Investment	$ 86	$ 25
Post Modification Recorded Investment	87	23
Increase (decrease) in the allowance for loan losses as a result of modification	$ 12	$ 4
Consumer | Other
Financing Receivable
Loan count | loans	1	6
Pre-Modification Recorded Investment	$ 20	$ 13
Post Modification Recorded Investment	20	13
Increase (decrease) in the allowance for loan losses as a result of modification	$ 5	$ 2
Leasing
Financing Receivable
Loan count | loans	3
Pre-Modification Recorded Investment	$ 94
Post Modification Recorded Investment	95
Increase (decrease) in the allowance for loan losses as a result of modification	$ 6

Allowance for credit losses -_4

Allowance for credit losses - T D R that subsequently defaulted (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)loans	Mar. 31, 2019USD ($)loans
Financing Receivable
Loan count | loans	195	185
Recorded investment as of first default date | $	$ 6,432	$ 3,730
Mortgages
Financing Receivable
Loan count | loans	39	8
Recorded investment as of first default date | $	$ 4,482	$ 745
Commercial | CRE non-owner occupied
Financing Receivable
Loan count | loans		1
Recorded investment as of first default date | $		$ 47
Commercial | CRE owner occupied
Financing Receivable
Loan count | loans	2	2
Recorded investment as of first default date | $	$ 243	$ 427
Commercial | Commercial and Industrial
Financing Receivable
Loan count | loans	2	1
Recorded investment as of first default date | $	$ 40	$ 50
Leasing
Financing Receivable
Loan count | loans		1
Recorded investment as of first default date | $		$ 22
Consumer | Credit cards
Financing Receivable
Loan count | loans	106	104
Recorded investment as of first default date | $	$ 859	$ 1,087
Consumer | Personal loans
Financing Receivable
Loan count | loans	45	68
Recorded investment as of first default date | $	$ 808	$ 1,352
Consumer | Other
Financing Receivable
Loan count | loans	1
Recorded investment as of first default date | $	$ 0

Allowance for credit losses - C

Allowance for credit losses - Credit quality indicators (Details) $ in Thousands	Mar. 31, 2020USD ($)
Financing Receivable, Recorded Investment
2020	$ 1,138,569
2019	5,010,376
2018	3,690,257
2017	2,574,544
2016	2,165,506
Prior Years	10,913,316
Revolving Loans Amortized Cost Basis	2,078,330
Revolving Loans Converted to Term Loans Amortized Cost Basis	91,374
Total	27,662,272
Construction
Financing Receivable, Recorded Investment
2020	27,296
2019	251,502
2018	200,581
2017	288,232
2016	50,932
Prior Years	58,975
Revolving Loans Amortized Cost Basis	24,862
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	902,380
Construction | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	13,523
2017	11,093
2016	0
Prior Years	22,625
Revolving Loans Amortized Cost Basis	340
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	47,581
Construction | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	675
2017	0
2016	0
Prior Years	8,064
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	8,739
Construction | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	5,434
2017	29,547
2016	10,069
Prior Years	18,500
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	63,550
Construction | Pass / Unrated
Financing Receivable, Recorded Investment
2020	27,296
2019	251,502
2018	180,949
2017	247,592
2016	40,863
Prior Years	9,786
Revolving Loans Amortized Cost Basis	24,522
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	782,510
Mortgages
Financing Receivable, Recorded Investment
2020	136,094
2019	551,539
2018	309,743
2017	227,382
2016	218,363
Prior Years	5,651,636
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	7,094,757
Mortgages | Substandard
Financing Receivable, Recorded Investment
2020	920
2019	1,584
2018	1,581
2017	2,949
2016	3,653
Prior Years	159,706
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	170,393
Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
2020	135,174
2019	549,955
2018	308,162
2017	224,433
2016	214,710
Prior Years	5,491,930
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	6,924,364
Legacy
Financing Receivable, Recorded Investment
2020	1,835
2019	2,559
2018	0
2017	0
2016	0
Prior Years	16,041
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	20,435
Legacy | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	1,113
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,113
Legacy | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	197
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	197
Legacy | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	4,697
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,697
Legacy | Pass / Unrated
Financing Receivable, Recorded Investment
2020	1,835
2019	2,559
2018	0
2017	0
2016	0
Prior Years	10,034
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,428
Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2020	65,945
2019	442,975
2018	287,636
2017	183,229
2016	314,998
Prior Years	481,037
Revolving Loans Amortized Cost Basis	1,790
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,777,610
Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	1,415
2017	12,796
2016	12,135
Prior Years	23,063
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	49,409
Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	6,706
2016	2,086
Prior Years	10,468
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	19,260
Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	2,097
2016	4,721
Prior Years	2,415
Revolving Loans Amortized Cost Basis	100
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	9,333
Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
2020	65,945
2019	442,975
2018	286,221
2017	161,630
2016	296,056
Prior Years	445,091
Revolving Loans Amortized Cost Basis	1,690
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,699,608
Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2020	146,668
2019	540,137
2018	656,518
2017	514,216
2016	548,384
Prior Years	1,632,400
Revolving Loans Amortized Cost Basis	25,400
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,063,723
Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2020	4,442
2019	62,790
2018	26,965
2017	64,320
2016	57,997
Prior Years	238,361
Revolving Loans Amortized Cost Basis	1,400
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	456,275
Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	16,085
2018	18,709
2017	1,734
2016	18,734
Prior Years	205,872
Revolving Loans Amortized Cost Basis	500
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	261,634
Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	58,948
2018	27,138
2017	38,494
2016	49,074
Prior Years	179,809
Revolving Loans Amortized Cost Basis	95
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	353,558
Commercial | CRE non-owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	2,222
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,222
Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	142,226
2019	402,314
2018	583,706
2017	409,668
2016	422,579
Prior Years	1,006,136
Revolving Loans Amortized Cost Basis	23,405
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,990,034
Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2020	20,163
2019	156,899
2018	182,121
2017	128,942
2016	225,440
Prior Years	1,171,545
Revolving Loans Amortized Cost Basis	36,261
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,921,371
Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2020	441
2019	5,725
2018	49,495
2017	11,578
2016	14,176
Prior Years	175,279
Revolving Loans Amortized Cost Basis	2,106
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	258,800
Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	47
2019	1,216
2018	584
2017	2,903
2016	12,533
Prior Years	162,570
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	179,853
Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	1,703
2018	7,536
2017	1,609
2016	29,015
Prior Years	97,603
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	137,466
Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	76,214
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	76,214
Commercial | CRE owner occupied | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	1,788
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,788
Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	19,675
2019	148,255
2018	124,506
2017	112,852
2016	169,716
Prior Years	658,091
Revolving Loans Amortized Cost Basis	34,155
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,267,250
Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2020	79,251
2019	875,546
2018	683,511
2017	509,766
2016	363,941
Prior Years	1,429,848
Revolving Loans Amortized Cost Basis	794,402
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,736,265
Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2020	1,224
2019	100,647
2018	6,503
2017	70,499
2016	22,933
Prior Years	389,577
Revolving Loans Amortized Cost Basis	50,812
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	642,195
Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2020	123
2019	8,379
2018	10,127
2017	25,235
2016	11,097
Prior Years	139,515
Revolving Loans Amortized Cost Basis	10,477
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	204,953
Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2020	208
2019	3,140
2018	11,901
2017	4,837
2016	2,874
Prior Years	74,635
Revolving Loans Amortized Cost Basis	48,219
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	145,814
Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	17
2016	0
Prior Years	184
Revolving Loans Amortized Cost Basis	2
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	203
Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	5
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	5
Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
2020	77,696
2019	763,380
2018	654,980
2017	409,178
2016	327,037
Prior Years	825,937
Revolving Loans Amortized Cost Basis	684,887
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,743,095
Leasing
Financing Receivable, Recorded Investment
2020	160,472
2019	374,238
2018	263,746
2017	145,801
2016	93,931
Prior Years	50,354
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,088,542
Leasing | Substandard
Financing Receivable, Recorded Investment
2020	29
2019	1,129
2018	1,178
2017	886
2016	543
Prior Years	309
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,074
Leasing | Pass / Unrated
Financing Receivable, Recorded Investment
2020	160,443
2019	373,109
2018	262,568
2017	144,915
2016	93,388
Prior Years	50,045
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,084,468
Consumer | Credit cards
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	1,064,723
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,064,723
Consumer | Credit cards | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	20,588
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	20,588
Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	1,044,135
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,044,135
Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	17,446
Revolving Loans Amortized Cost Basis	65,622
Revolving Loans Converted to Term Loans Amortized Cost Basis	39,272
Total	122,340
Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	26
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,889
Total	1,915
Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	322
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	7,137
Total	7,459
Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	17,098
Revolving Loans Amortized Cost Basis	65,622
Revolving Loans Converted to Term Loans Amortized Cost Basis	30,246
Total	112,966
Consumer | Personal loans
Financing Receivable, Recorded Investment
2020	203,243
2019	747,268
2018	305,996
2017	172,629
2016	97,132
Prior Years	198,072
Revolving Loans Amortized Cost Basis	1,772
Revolving Loans Converted to Term Loans Amortized Cost Basis	52,102
Total	1,778,214
Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2020	1,159
2019	7,998
2018	3,135
2017	2,565
2016	1,797
Prior Years	18,135
Revolving Loans Amortized Cost Basis	81
Revolving Loans Converted to Term Loans Amortized Cost Basis	2,523
Total	37,393
Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2020	0
2019	48
2018	28
2017	0
2016	26
Prior Years	339
Revolving Loans Amortized Cost Basis	2
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	443
Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
2020	202,084
2019	739,222
2018	302,833
2017	170,064
2016	95,309
Prior Years	179,598
Revolving Loans Amortized Cost Basis	1,689
Revolving Loans Converted to Term Loans Amortized Cost Basis	49,579
Total	1,740,378
Consumer | Auto Loan
Financing Receivable, Recorded Investment
2020	296,160
2019	1,048,459
2018	786,011
2017	397,213
2016	249,117
Prior Years	177,190
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,954,150
Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
2020	58
2019	7,727
2018	7,846
2017	4,353
2016	3,035
Prior Years	3,412
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	26,431
Consumer | Auto Loan | Pass / Unrated
Financing Receivable, Recorded Investment
2020	296,102
2019	1,040,732
2018	778,165
2017	392,860
2016	246,082
Prior Years	173,778
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,927,719
Consumer | Other
Financing Receivable, Recorded Investment
2020	1,442
2019	19,254
2018	14,394
2017	7,134
2016	3,268
Prior Years	28,772
Revolving Loans Amortized Cost Basis	63,498
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	137,762
Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	893
2017	0
2016	0
Prior Years	12,989
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	13,882
Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
2020	1,442
2019	19,254
2018	13,501
2017	7,134
2016	3,268
Prior Years	15,783
Revolving Loans Amortized Cost Basis	63,498
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	123,880
Puerto Rico
Financing Receivable, Recorded Investment
2020	702,246
2019	3,332,383
2018	2,356,549
2017	1,584,235
2016	1,267,165
Prior Years	9,048,204
Revolving Loans Amortized Cost Basis	1,880,997
Revolving Loans Converted to Term Loans Amortized Cost Basis	52,102
Total	20,223,881
Puerto Rico | Construction
Financing Receivable, Recorded Investment
2020	147
2019	33,769
2018	26,491
2017	77,743
2016	1,378
Prior Years	0
Revolving Loans Amortized Cost Basis	24,862
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	164,390
Puerto Rico | Construction | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	8,942
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	340
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	9,282
Puerto Rico | Construction | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	675
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	675
Puerto Rico | Construction | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	20,975
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	20,975
Puerto Rico | Construction | Pass / Unrated
Financing Receivable, Recorded Investment
2020	147
2019	33,769
2018	16,874
2017	56,768
2016	1,378
Prior Years	0
Revolving Loans Amortized Cost Basis	24,522
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	133,458
Puerto Rico | Mortgages
Financing Receivable, Recorded Investment
2020	29,206
2019	218,533
2018	161,440
2017	214,748
2016	203,865
Prior Years	5,188,216
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	6,016,008
Puerto Rico | Mortgages | Substandard
Financing Receivable, Recorded Investment
2020	920
2019	1,103
2018	1,148
2017	2,949
2016	3,653
Prior Years	148,444
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	158,217
Puerto Rico | Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
2020	28,286
2019	217,430
2018	160,292
2017	211,799
2016	200,212
Prior Years	5,039,772
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	5,857,791
Puerto Rico | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2020	1,300
2019	37,086
2018	26,582
2017	2,135
2016	4,805
Prior Years	75,257
Revolving Loans Amortized Cost Basis	100
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	147,265
Puerto Rico | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	4,778
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,778
Puerto Rico | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	3,810
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,810
Puerto Rico | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	1,262
Revolving Loans Amortized Cost Basis	100
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,362
Puerto Rico | Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
2020	1,300
2019	37,086
2018	26,582
2017	2,135
2016	4,805
Prior Years	65,407
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	137,315
Puerto Rico | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2020	4,763
2019	249,817
2018	222,036
2017	144,288
2016	216,780
Prior Years	1,240,414
Revolving Loans Amortized Cost Basis	8,801
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,086,899
Puerto Rico | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2020	0
2019	62,790
2018	20,494
2017	37,793
2016	55,762
Prior Years	214,651
Revolving Loans Amortized Cost Basis	1,400
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	392,890
Puerto Rico | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	16,085
2018	0
2017	116
2016	18,734
Prior Years	200,490
Revolving Loans Amortized Cost Basis	150
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	235,575
Puerto Rico | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	58,948
2018	27,138
2017	4,186
2016	19,956
Prior Years	138,773
Revolving Loans Amortized Cost Basis	95
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	249,096
Puerto Rico | Commercial | CRE non-owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	2,222
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,222
Puerto Rico | Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	4,763
2019	111,994
2018	174,404
2017	102,193
2016	122,328
Prior Years	684,278
Revolving Loans Amortized Cost Basis	7,156
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,207,116
Puerto Rico | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2020	11,183
2019	99,103
2018	125,482
2017	89,001
2016	188,396
Prior Years	1,036,350
Revolving Loans Amortized Cost Basis	28,896
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,578,411
Puerto Rico | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2020	441
2019	5,725
2018	46,201
2017	10,116
2016	5,970
Prior Years	166,946
Revolving Loans Amortized Cost Basis	2,106
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	237,505
Puerto Rico | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	47
2019	1,216
2018	389
2017	2,903
2016	12,533
Prior Years	156,966
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	174,054
Puerto Rico | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	1,703
2018	6,187
2017	1,609
2016	29,015
Prior Years	81,381
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	119,895
Puerto Rico | Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	76,214
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	76,214
Puerto Rico | Commercial | CRE owner occupied | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	1,788
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,788
Puerto Rico | Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	10,695
2019	90,459
2018	72,705
2017	74,373
2016	140,878
Prior Years	553,055
Revolving Loans Amortized Cost Basis	26,790
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	968,955
Puerto Rico | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2020	37,114
2019	674,797
2018	483,218
2017	356,046
2016	215,830
Prior Years	1,066,297
Revolving Loans Amortized Cost Basis	685,105
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	3,518,407
Puerto Rico | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2020	1,224
2019	100,274
2018	6,443
2017	70,195
2016	21,603
Prior Years	383,873
Revolving Loans Amortized Cost Basis	43,378
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	626,990
Puerto Rico | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2020	123
2019	8,229
2018	9,877
2017	25,048
2016	10,611
Prior Years	139,478
Revolving Loans Amortized Cost Basis	10,057
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	203,423
Puerto Rico | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2020	208
2019	3,021
2018	11,901
2017	4,837
2016	2,497
Prior Years	66,849
Revolving Loans Amortized Cost Basis	47,280
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	136,593
Puerto Rico | Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	17
2016	0
Prior Years	184
Revolving Loans Amortized Cost Basis	2
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	203
Puerto Rico | Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	5
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	5
Puerto Rico | Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
2020	35,559
2019	563,273
2018	454,997
2017	255,949
2016	181,119
Prior Years	475,913
Revolving Loans Amortized Cost Basis	584,383
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,551,193
Puerto Rico | Leasing
Financing Receivable, Recorded Investment
2020	160,472
2019	374,238
2018	263,746
2017	145,801
2016	93,931
Prior Years	50,354
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,088,542
Puerto Rico | Leasing | Substandard
Financing Receivable, Recorded Investment
2020	29
2019	1,129
2018	1,178
2017	886
2016	543
Prior Years	309
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,074
Puerto Rico | Leasing | Pass / Unrated
Financing Receivable, Recorded Investment
2020	160,443
2019	373,109
2018	262,568
2017	144,915
2016	93,388
Prior Years	50,045
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,084,468
Puerto Rico | Consumer | Credit cards
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	1,064,687
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,064,687
Puerto Rico | Consumer | Credit cards | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	20,588
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	20,588
Puerto Rico | Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	1,044,099
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,044,099
Puerto Rico | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	608
Revolving Loans Amortized Cost Basis	4,321
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,929
Puerto Rico | Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	608
Revolving Loans Amortized Cost Basis	4,321
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,929
Puerto Rico | Consumer | Personal loans
Financing Receivable, Recorded Investment
2020	160,459
2019	577,327
2018	247,149
2017	150,126
2016	89,795
Prior Years	184,746
Revolving Loans Amortized Cost Basis	1,522
Revolving Loans Converted to Term Loans Amortized Cost Basis	52,102
Total	1,463,226
Puerto Rico | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2020	1,159
2019	7,298
2018	2,621
2017	2,431
2016	1,733
Prior Years	17,880
Revolving Loans Amortized Cost Basis	81
Revolving Loans Converted to Term Loans Amortized Cost Basis	2,523
Total	35,726
Puerto Rico | Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
2020	159,300
2019	570,029
2018	244,528
2017	147,695
2016	88,062
Prior Years	166,866
Revolving Loans Amortized Cost Basis	1,441
Revolving Loans Converted to Term Loans Amortized Cost Basis	49,579
Total	1,427,500
Puerto Rico | Consumer | Auto Loan
Financing Receivable, Recorded Investment
2020	296,160
2019	1,048,459
2018	786,011
2017	397,213
2016	249,117
Prior Years	177,190
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,954,150
Puerto Rico | Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
2020	58
2019	7,727
2018	7,846
2017	4,353
2016	3,035
Prior Years	3,412
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	26,431
Puerto Rico | Consumer | Auto Loan | Pass / Unrated
Financing Receivable, Recorded Investment
2020	296,102
2019	1,040,732
2018	778,165
2017	392,860
2016	246,082
Prior Years	173,778
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	2,927,719
Puerto Rico | Consumer | Other
Financing Receivable, Recorded Investment
2020	1,442
2019	19,254
2018	14,394
2017	7,134
2016	3,268
Prior Years	28,772
Revolving Loans Amortized Cost Basis	62,703
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	136,967
Puerto Rico | Consumer | Other | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	893
2017	0
2016	0
Prior Years	12,989
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	13,882
Puerto Rico | Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
2020	1,442
2019	19,254
2018	13,501
2017	7,134
2016	3,268
Prior Years	15,783
Revolving Loans Amortized Cost Basis	62,703
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	123,085
Popular U.S.
Financing Receivable, Recorded Investment
2020	436,323
2019	1,677,993
2018	1,333,708
2017	990,309
2016	898,341
Prior Years	1,865,112
Revolving Loans Amortized Cost Basis	197,333
Revolving Loans Converted to Term Loans Amortized Cost Basis	39,272
Total	7,438,391
Popular U.S. | Construction
Financing Receivable, Recorded Investment
2020	27,149
2019	217,733
2018	174,090
2017	210,489
2016	49,554
Prior Years	58,975
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	737,990
Popular U.S. | Construction | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	4,581
2017	11,093
2016	0
Prior Years	22,625
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	38,299
Popular U.S. | Construction | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	8,064
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	8,064
Popular U.S. | Construction | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	5,434
2017	8,572
2016	10,069
Prior Years	18,500
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	42,575
Popular U.S. | Construction | Pass / Unrated
Financing Receivable, Recorded Investment
2020	27,149
2019	217,733
2018	164,075
2017	190,824
2016	39,485
Prior Years	9,786
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	649,052
Popular U.S. | Mortgages
Financing Receivable, Recorded Investment
2020	106,888
2019	333,006
2018	148,303
2017	12,634
2016	14,498
Prior Years	463,420
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,078,749
Popular U.S. | Mortgages | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	481
2018	433
2017	0
2016	0
Prior Years	11,262
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	12,176
Popular U.S. | Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
2020	106,888
2019	332,525
2018	147,870
2017	12,634
2016	14,498
Prior Years	452,158
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,066,573
Popular U.S. | Legacy
Financing Receivable, Recorded Investment
2020	1,835
2019	2,559
2018	0
2017	0
2016	0
Prior Years	16,041
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	20,435
Popular U.S. | Legacy | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	1,113
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,113
Popular U.S. | Legacy | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	197
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	197
Popular U.S. | Legacy | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	4,697
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	4,697
Popular U.S. | Legacy | Pass / Unrated
Financing Receivable, Recorded Investment
2020	1,835
2019	2,559
2018	0
2017	0
2016	0
Prior Years	10,034
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	14,428
Popular U.S. | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
2020	64,645
2019	405,889
2018	261,054
2017	181,094
2016	310,193
Prior Years	405,780
Revolving Loans Amortized Cost Basis	1,690
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,630,345
Popular U.S. | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	1,415
2017	12,796
2016	12,135
Prior Years	18,285
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	44,631
Popular U.S. | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	6,706
2016	2,086
Prior Years	6,658
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	15,450
Popular U.S. | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	2,097
2016	4,721
Prior Years	1,153
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	7,971
Popular U.S. | Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
2020	64,645
2019	405,889
2018	259,639
2017	159,495
2016	291,251
Prior Years	379,684
Revolving Loans Amortized Cost Basis	1,690
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,562,293
Popular U.S. | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
2020	141,905
2019	290,320
2018	434,482
2017	369,928
2016	331,604
Prior Years	391,986
Revolving Loans Amortized Cost Basis	16,599
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,976,824
Popular U.S. | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
2020	4,442
2019	0
2018	6,471
2017	26,527
2016	2,235
Prior Years	23,710
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	63,385
Popular U.S. | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	18,709
2017	1,618
2016	0
Prior Years	5,382
Revolving Loans Amortized Cost Basis	350
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	26,059
Popular U.S. | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	34,308
2016	29,118
Prior Years	41,036
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	104,462
Popular U.S. | Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	137,463
2019	290,320
2018	409,302
2017	307,475
2016	300,251
Prior Years	321,858
Revolving Loans Amortized Cost Basis	16,249
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,782,918
Popular U.S. | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
2020	8,980
2019	57,796
2018	56,639
2017	39,941
2016	37,044
Prior Years	135,195
Revolving Loans Amortized Cost Basis	7,365
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	342,960
Popular U.S. | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	3,294
2017	1,462
2016	8,206
Prior Years	8,333
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	21,295
Popular U.S. | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	195
2017	0
2016	0
Prior Years	5,604
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	5,799
Popular U.S. | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	1,349
2017	0
2016	0
Prior Years	16,222
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	17,571
Popular U.S. | Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
2020	8,980
2019	57,796
2018	51,801
2017	38,479
2016	28,838
Prior Years	105,036
Revolving Loans Amortized Cost Basis	7,365
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	298,295
Popular U.S. | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
2020	42,137
2019	200,749
2018	200,293
2017	153,720
2016	148,111
Prior Years	363,551
Revolving Loans Amortized Cost Basis	109,297
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,217,858
Popular U.S. | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
2020	0
2019	373
2018	60
2017	304
2016	1,330
Prior Years	5,704
Revolving Loans Amortized Cost Basis	7,434
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	15,205
Popular U.S. | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
2020	0
2019	150
2018	250
2017	187
2016	486
Prior Years	37
Revolving Loans Amortized Cost Basis	420
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,530
Popular U.S. | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	119
2018	0
2017	0
2016	377
Prior Years	7,786
Revolving Loans Amortized Cost Basis	939
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	9,221
Popular U.S. | Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
2020	42,137
2019	200,107
2018	199,983
2017	153,229
2016	145,918
Prior Years	350,024
Revolving Loans Amortized Cost Basis	100,504
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,191,902
Popular U.S. | Consumer | Credit cards
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	36
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	36
Popular U.S. | Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	36
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	36
Popular U.S. | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	16,838
Revolving Loans Amortized Cost Basis	61,301
Revolving Loans Converted to Term Loans Amortized Cost Basis	39,272
Total	117,411
Popular U.S. | Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	26
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	1,889
Total	1,915
Popular U.S. | Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	322
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	7,137
Total	7,459
Popular U.S. | Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	16,490
Revolving Loans Amortized Cost Basis	61,301
Revolving Loans Converted to Term Loans Amortized Cost Basis	30,246
Total	108,037
Popular U.S. | Consumer | Personal loans
Financing Receivable, Recorded Investment
2020	42,784
2019	169,941
2018	58,847
2017	22,503
2016	7,337
Prior Years	13,326
Revolving Loans Amortized Cost Basis	250
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	314,988
Popular U.S. | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
2020	0
2019	700
2018	514
2017	134
2016	64
Prior Years	255
Revolving Loans Amortized Cost Basis	0
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	1,667
Popular U.S. | Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
2020	0
2019	48
2018	28
2017	0
2016	26
Prior Years	339
Revolving Loans Amortized Cost Basis	2
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	443
Popular U.S. | Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
2020	42,784
2019	169,193
2018	58,305
2017	22,369
2016	7,247
Prior Years	12,732
Revolving Loans Amortized Cost Basis	248
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	312,878
Popular U.S. | Consumer | Other
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	795
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	795
Popular U.S. | Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
2020	0
2019	0
2018	0
2017	0
2016	0
Prior Years	0
Revolving Loans Amortized Cost Basis	795
Revolving Loans Converted to Term Loans Amortized Cost Basis	0
Total	$ 795

Allowance for credit losses -_5

Allowance for credit losses - Credit quality indicators of loans held-in-portfolio based obligor risk ratings (Details) $ in Thousands	Mar. 31, 2020USD ($)	Dec. 31, 2019USD ($)units	Mar. 31, 2019USD ($)
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	$ 27,662,272	$ 27,406,873	$ 26,647,708
Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,511,493
Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		591,291
Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		996,694
Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,067
Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		8,842
Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,113,387
Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		24,293,486
Construction
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	902,380	831,092	791,320
Construction | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		46,984
Construction | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		17,940
Construction | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		65,569
Construction | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Construction | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Construction | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		130,493
Construction | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		700,599
Mortgages
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	7,094,757	7,183,532	7,207,180
Mortgages | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,187
Mortgages | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,218
Mortgages | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		138,712
Mortgages | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Mortgages | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Mortgages | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		143,117
Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		7,040,415
Legacy
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	20,435	22,105	24,404
Legacy | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		388
Legacy | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		202
Legacy | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,528
Legacy | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Legacy | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Legacy | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,118
Legacy | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		19,987
Commercial
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		12,312,751	12,058,310
Commercial | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,461,398
Commercial | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		570,920
Commercial | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		698,793
Commercial | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,067
Commercial | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		16
Commercial | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,736,194
Commercial | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		9,576,557
Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,777,610	1,795,159
Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		49,700
Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		17,697
Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		10,226
Commercial | Commercial multi-family | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Commercial | Commercial multi-family | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Commercial | Commercial multi-family | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		77,623
Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,717,536
Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	4,063,723	3,978,514
Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		572,965
Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		191,193
Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		340,106
Commercial | CRE non-owner occupied | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,290
Commercial | CRE non-owner occupied | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Commercial | CRE non-owner occupied | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,107,554
Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,870,960
Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,921,371	1,925,464
Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		220,193
Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		190,387
Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		197,203
Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,629
Commercial | CRE owner occupied | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Commercial | CRE owner occupied | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		609,412
Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,316,052
Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	4,736,265	4,613,614
Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		618,540
Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		171,643
Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		151,258
Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		148
Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		16
Commercial | Commercial and Industrial | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		941,605
Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,672,009
Leasing
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,088,542	1,059,507	963,232
Leasing | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Leasing | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Leasing | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,590
Leasing | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Leasing | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		68
Leasing | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,658
Leasing | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,055,849
Consumer
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,997,886	5,603,262
Consumer | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		536
Consumer | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		11
Consumer | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		88,502
Consumer | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		8,758
Consumer | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		97,807
Consumer | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,900,079
Consumer | Credit cards
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,064,723	1,123,836
Consumer | Credit cards | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Credit cards | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Credit cards | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		19,461
Consumer | Credit cards | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Credit cards | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Credit cards | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		19,461
Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,104,375
Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	122,340	122,381
Consumer | Home equity lines of credit | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Home equity lines of credit | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,024
Consumer | Home equity lines of credit | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		7,930
Consumer | Home equity lines of credit | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		9,954
Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		112,427
Consumer | Personal loans
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,778,214	1,692,590
Consumer | Personal loans | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		77
Consumer | Personal loans | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		21,222
Consumer | Personal loans | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		403
Consumer | Personal loans | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		21,702
Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,670,888
Consumer | Auto Loan
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	2,954,150	2,917,522
Consumer | Auto Loan | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Auto Loan | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		30,775
Consumer | Auto Loan | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Auto Loan | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		372
Consumer | Auto Loan | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		31,147
Consumer | Auto Loan | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,886,375
Consumer | Other
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	137,762	141,557
Consumer | Other | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		459
Consumer | Other | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		11
Consumer | Other | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		15,020
Consumer | Other | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Consumer | Other | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		53
Consumer | Other | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		15,543
Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		126,014
Puerto Rico
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	20,223,881	20,180,232	19,996,350
Puerto Rico | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,282,517
Puerto Rico | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		528,419
Puerto Rico | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		792,286
Puerto Rico | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,067
Puerto Rico | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		509
Puerto Rico | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,608,798
Puerto Rico | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		17,571,434
Puerto Rico | Construction
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	164,390	137,470	91,372
Puerto Rico | Construction | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		340
Puerto Rico | Construction | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		649
Puerto Rico | Construction | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 20,771
Weighted average obligor risk rating | units		11.01
Puerto Rico | Construction | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Puerto Rico | Construction | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Construction | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		21,760
Puerto Rico | Construction | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 115,710
Weighted average obligor risk rating | units		7.85
Puerto Rico | Mortgages
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	6,016,008	$ 6,166,748	6,375,588
Puerto Rico | Mortgages | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,187
Puerto Rico | Mortgages | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,218
Puerto Rico | Mortgages | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		127,621
Puerto Rico | Mortgages | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Mortgages | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Mortgages | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		132,026
Puerto Rico | Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		6,034,722
Puerto Rico | Commercial
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		7,261,130	7,391,122
Puerto Rico | Commercial | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,279,454
Puerto Rico | Commercial | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		525,541
Puerto Rico | Commercial | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 555,490
Weighted average obligor risk rating | units		11.25
Puerto Rico | Commercial | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 5,067
Puerto Rico | Commercial | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		16
Puerto Rico | Commercial | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,365,568
Puerto Rico | Commercial | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 4,895,562
Weighted average obligor risk rating | units		7.10
Puerto Rico | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	147,265	$ 147,849
Puerto Rico | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,341
Puerto Rico | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,870
Puerto Rico | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,793
Weighted average obligor risk rating | units		11.82
Puerto Rico | Commercial | Commercial multi-family | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Puerto Rico | Commercial | Commercial multi-family | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Commercial | Commercial multi-family | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		7,004
Puerto Rico | Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 140,845
Weighted average obligor risk rating | units		6.02
Puerto Rico | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	2,086,899	$ 2,108,218
Puerto Rico | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		492,357
Puerto Rico | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		166,810
Puerto Rico | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 239,448
Weighted average obligor risk rating | units		11.17
Puerto Rico | Commercial | CRE non-owner occupied | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 3,290
Puerto Rico | Commercial | CRE non-owner occupied | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Commercial | CRE non-owner occupied | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		901,905
Puerto Rico | Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,206,313
Weighted average obligor risk rating | units		6.77
Puerto Rico | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,578,411	$ 1,586,329
Puerto Rico | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		192,895
Puerto Rico | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		184,678
Puerto Rico | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 183,377
Weighted average obligor risk rating | units		11.36
Puerto Rico | Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,629
Puerto Rico | Commercial | CRE owner occupied | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Commercial | CRE owner occupied | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		562,579
Puerto Rico | Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,023,750
Weighted average obligor risk rating | units		7.30
Puerto Rico | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	3,518,407	$ 3,418,734
Puerto Rico | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		592,861
Puerto Rico | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		170,183
Puerto Rico | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 130,872
Weighted average obligor risk rating | units		11.26
Puerto Rico | Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 148
Puerto Rico | Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		16
Puerto Rico | Commercial | Commercial and Industrial | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		894,080
Puerto Rico | Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 2,524,654
Weighted average obligor risk rating | units		7.20
Puerto Rico | Leasing
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,088,542	$ 1,059,507	963,232
Puerto Rico | Leasing | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Leasing | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Leasing | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,590
Puerto Rico | Leasing | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Leasing | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		68
Puerto Rico | Leasing | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,658
Puerto Rico | Leasing | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,055,849
Puerto Rico | Consumer
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,555,377	5,175,036
Puerto Rico | Consumer | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		536
Puerto Rico | Consumer | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		11
Puerto Rico | Consumer | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		84,814
Puerto Rico | Consumer | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		425
Puerto Rico | Consumer | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		85,786
Puerto Rico | Consumer | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,469,591
Puerto Rico | Consumer | Credit cards
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,064,687	1,123,800
Puerto Rico | Consumer | Credit cards | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Credit cards | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Credit cards | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		19,461
Puerto Rico | Consumer | Credit cards | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Credit cards | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Credit cards | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		19,461
Puerto Rico | Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,104,339
Puerto Rico | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	4,929	5,038
Puerto Rico | Consumer | Home equity lines of credit | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Home equity lines of credit | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Home equity lines of credit | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Home equity lines of credit | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,038
Puerto Rico | Consumer | Personal loans
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,463,226	1,368,150
Puerto Rico | Consumer | Personal loans | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		77
Puerto Rico | Consumer | Personal loans | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		19,558
Puerto Rico | Consumer | Personal loans | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Personal loans | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		19,635
Puerto Rico | Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,348,515
Puerto Rico | Consumer | Auto Loan
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	2,954,150	2,917,522
Puerto Rico | Consumer | Auto Loan | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Auto Loan | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Auto Loan | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		30,775
Puerto Rico | Consumer | Auto Loan | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Auto Loan | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		372
Puerto Rico | Consumer | Auto Loan | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		31,147
Puerto Rico | Consumer | Auto Loan | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,886,375
Puerto Rico | Consumer | Other
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	136,967	140,867
Puerto Rico | Consumer | Other | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		459
Puerto Rico | Consumer | Other | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		11
Puerto Rico | Consumer | Other | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		15,020
Puerto Rico | Consumer | Other | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Puerto Rico | Consumer | Other | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		53
Puerto Rico | Consumer | Other | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		15,543
Puerto Rico | Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		125,324
Popular U.S.
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	7,438,391	7,226,641	6,651,358
Popular U.S. | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		228,976
Popular U.S. | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		62,872
Popular U.S. | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		204,408
Popular U.S. | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		8,333
Popular U.S. | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		504,589
Popular U.S. | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		6,722,052
Popular U.S. | Construction
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	737,990	693,622	699,948
Popular U.S. | Construction | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		46,644
Popular U.S. | Construction | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		17,291
Popular U.S. | Construction | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 44,798
Weighted average obligor risk rating | units		11
Popular U.S. | Construction | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Popular U.S. | Construction | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Construction | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		108,733
Popular U.S. | Construction | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 584,889
Weighted average obligor risk rating | units		7.74
Popular U.S. | Mortgages
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,078,749	$ 1,016,784	831,592
Popular U.S. | Mortgages | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Mortgages | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Mortgages | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		11,091
Popular U.S. | Mortgages | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Mortgages | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Mortgages | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		11,091
Popular U.S. | Mortgages | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,005,693
Popular U.S. | Legacy
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	20,435	22,105	24,404
Popular U.S. | Legacy | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		388
Popular U.S. | Legacy | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		202
Popular U.S. | Legacy | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,528
Weighted average obligor risk rating | units		11.25
Popular U.S. | Legacy | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Popular U.S. | Legacy | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Legacy | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,118
Popular U.S. | Legacy | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 19,987
Weighted average obligor risk rating | units		7.95
Popular U.S. | Commercial
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 5,051,621	4,667,188
Popular U.S. | Commercial | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		181,944
Popular U.S. | Commercial | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		45,379
Popular U.S. | Commercial | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 143,303
Weighted average obligor risk rating | units		11.02
Popular U.S. | Commercial | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Popular U.S. | Commercial | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Commercial | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		370,626
Popular U.S. | Commercial | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 4,680,995
Weighted average obligor risk rating | units		7.04
Popular U.S. | Commercial | Commercial multi-family
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,630,345	$ 1,647,310
Popular U.S. | Commercial | Commercial multi-family | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		48,359
Popular U.S. | Commercial | Commercial multi-family | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		13,827
Popular U.S. | Commercial | Commercial multi-family | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 8,433
Weighted average obligor risk rating | units		11.25
Popular U.S. | Commercial | Commercial multi-family | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Popular U.S. | Commercial | Commercial multi-family | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Commercial | Commercial multi-family | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		70,619
Popular U.S. | Commercial | Commercial multi-family | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,576,691
Weighted average obligor risk rating | units		7.37
Popular U.S. | Commercial | CRE non-owner occupied
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,976,824	$ 1,870,296
Popular U.S. | Commercial | CRE non-owner occupied | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		80,608
Popular U.S. | Commercial | CRE non-owner occupied | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		24,383
Popular U.S. | Commercial | CRE non-owner occupied | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 100,658
Weighted average obligor risk rating | units		11
Popular U.S. | Commercial | CRE non-owner occupied | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Popular U.S. | Commercial | CRE non-owner occupied | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Commercial | CRE non-owner occupied | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		205,649
Popular U.S. | Commercial | CRE non-owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,664,647
Weighted average obligor risk rating | units		6.94
Popular U.S. | Commercial | CRE owner occupied
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	342,960	$ 339,135
Popular U.S. | Commercial | CRE owner occupied | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		27,298
Popular U.S. | Commercial | CRE owner occupied | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		5,709
Popular U.S. | Commercial | CRE owner occupied | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 13,826
Weighted average obligor risk rating | units		11.02
Popular U.S. | Commercial | CRE owner occupied | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Popular U.S. | Commercial | CRE owner occupied | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Commercial | CRE owner occupied | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		46,833
Popular U.S. | Commercial | CRE owner occupied | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 292,302
Weighted average obligor risk rating | units		7.48
Popular U.S. | Commercial | Commercial and Industrial
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	1,217,858	$ 1,194,880
Popular U.S. | Commercial | Commercial and Industrial | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		25,679
Popular U.S. | Commercial | Commercial and Industrial | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,460
Popular U.S. | Commercial | Commercial and Industrial | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 20,386
Weighted average obligor risk rating | units		11.01
Popular U.S. | Commercial | Commercial and Industrial | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 0
Popular U.S. | Commercial | Commercial and Industrial | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Commercial | Commercial and Industrial | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		47,525
Popular U.S. | Commercial | Commercial and Industrial | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 1,147,355
Weighted average obligor risk rating | units		6.63
Popular U.S. | Consumer
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 442,509	$ 428,226
Popular U.S. | Consumer | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		3,688
Popular U.S. | Consumer | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		8,333
Popular U.S. | Consumer | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		12,021
Popular U.S. | Consumer | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		430,488
Popular U.S. | Consumer | Credit cards
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	36	36
Popular U.S. | Consumer | Credit cards | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Credit cards | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Credit cards | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Credit cards | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Credit cards | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Credit cards | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Credit cards | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		36
Popular U.S. | Consumer | Home equity lines of credit
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	117,411	117,343
Popular U.S. | Consumer | Home equity lines of credit | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Home equity lines of credit | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Home equity lines of credit | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,024
Popular U.S. | Consumer | Home equity lines of credit | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Home equity lines of credit | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		7,930
Popular U.S. | Consumer | Home equity lines of credit | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		9,954
Popular U.S. | Consumer | Home equity lines of credit | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		107,389
Popular U.S. | Consumer | Personal loans
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	314,988	324,440
Popular U.S. | Consumer | Personal loans | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Personal loans | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Personal loans | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		1,664
Popular U.S. | Consumer | Personal loans | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Personal loans | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		403
Popular U.S. | Consumer | Personal loans | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		2,067
Popular U.S. | Consumer | Personal loans | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		322,373
Popular U.S. | Consumer | Other
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income	$ 795	690
Popular U.S. | Consumer | Other | Watch
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Other | Special Mention
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Other | Substandard
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Other | Doubtful
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Other | Loss
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Other | Sub-total
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		0
Popular U.S. | Consumer | Other | Pass / Unrated
Financing Receivable, Recorded Investment
Loans held-in-portfolio, net of unearned income		$ 690

Allowance for credit losses - L

Allowance for credit losses - Loans individually evaluated for impairment (Details) $ in Thousands	Dec. 31, 2019USD ($)
Financing Receivable, Impaired
Related Allowance	$ 85,226
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	722,007
Recorded investment - with No Allowance	310,814
Recorded Investment - Total	1,032,821
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	803,150
Unpaid principal balance - with No Allowance	420,055
Unpaid Principal Balance - Total	1,223,205
Commercial and Industrial
Financing Receivable, Impaired
Related Allowance	3,171
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	43,640
Recorded investment - with No Allowance	24,831
Recorded Investment - Total	68,471
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	47,611
Unpaid principal balance - with No Allowance	44,255
Unpaid Principal Balance - Total	91,866
Construction
Financing Receivable, Impaired
Related Allowance	6
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	119
Recorded investment - with No Allowance	0
Recorded Investment - Total	119
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	119
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	119
Mortgages
Financing Receivable, Impaired
Related Allowance	42,804
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	427,855
Recorded investment - with No Allowance	104,000
Recorded Investment - Total	531,855
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	487,193
Unpaid principal balance - with No Allowance	137,175
Unpaid Principal Balance - Total	624,368
Commercial | Commercial multi-family
Financing Receivable, Impaired
Related Allowance	4
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	1,196
Recorded investment - with No Allowance	3,114
Recorded Investment - Total	4,310
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	1,229
Unpaid principal balance - with No Allowance	3,786
Unpaid Principal Balance - Total	5,015
Commercial | CRE non-owner occupied
Financing Receivable, Impaired
Related Allowance	12,281
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	44,975
Recorded investment - with No Allowance	149,587
Recorded Investment - Total	194,562
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	45,803
Unpaid principal balance - with No Allowance	173,124
Unpaid Principal Balance - Total	218,927
Commercial | CRE owner occupied
Financing Receivable, Impaired
Related Allowance	5,077
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	105,841
Recorded investment - with No Allowance	26,365
Recorded Investment - Total	132,206
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	122,814
Unpaid principal balance - with No Allowance	58,540
Unpaid Principal Balance - Total	181,354
Leasing
Financing Receivable, Impaired
Related Allowance	61
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	507
Recorded investment - with No Allowance	0
Recorded Investment - Total	507
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	507
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	507
Personal loans | Credit cards
Financing Receivable, Impaired
Related Allowance	2,957
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	24,475
Recorded investment - with No Allowance	0
Recorded Investment - Total	24,475
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	24,475
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	24,475
Personal loans | Home equity lines of credit
Financing Receivable, Impaired
Related Allowance	1,560
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	6,691
Recorded investment - with No Allowance	2,829
Recorded Investment - Total	9,520
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	6,691
Unpaid principal balance - with No Allowance	3,087
Unpaid Principal Balance - Total	9,778
Personal loans | Personal loans
Financing Receivable, Impaired
Related Allowance	17,145
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	65,547
Recorded investment - with No Allowance	88
Recorded Investment - Total	65,635
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	65,547
Unpaid principal balance - with No Allowance	88
Unpaid Principal Balance - Total	65,635
Personal loans | Auto Loan
Financing Receivable, Impaired
Related Allowance	51
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	310
Recorded investment - with No Allowance	0
Recorded Investment - Total	310
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	310
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	310
Personal loans | Other
Financing Receivable, Impaired
Related Allowance	109
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	851
Recorded investment - with No Allowance	0
Recorded Investment - Total	851
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	851
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	851
Puerto Rico
Financing Receivable, Impaired
Related Allowance	81,455
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	708,384
Recorded investment - with No Allowance	303,320
Recorded Investment - Total	1,011,704
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	789,176
Unpaid principal balance - with No Allowance	411,497
Unpaid Principal Balance - Total	1,200,673
Puerto Rico | Commercial and Industrial
Financing Receivable, Impaired
Related Allowance	3,171
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	43,640
Recorded investment - with No Allowance	24,831
Recorded Investment - Total	68,471
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	47,611
Unpaid principal balance - with No Allowance	44,255
Unpaid Principal Balance - Total	91,866
Puerto Rico | Construction
Financing Receivable, Impaired
Related Allowance	6
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	119
Recorded investment - with No Allowance	0
Recorded Investment - Total	119
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	119
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	119
Puerto Rico | Mortgages
Financing Receivable, Impaired
Related Allowance	40,596
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	420,949
Recorded investment - with No Allowance	101,520
Recorded Investment - Total	522,469
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	479,936
Unpaid principal balance - with No Allowance	134,331
Unpaid Principal Balance - Total	614,267
Puerto Rico | Commercial | Commercial multi-family
Financing Receivable, Impaired
Related Allowance	4
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	1,196
Recorded investment - with No Allowance	1,017
Recorded Investment - Total	2,213
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	1,229
Unpaid principal balance - with No Allowance	1,247
Unpaid Principal Balance - Total	2,476
Puerto Rico | Commercial | CRE non-owner occupied
Financing Receivable, Impaired
Related Allowance	12,281
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	44,975
Recorded investment - with No Allowance	149,587
Recorded Investment - Total	194,562
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	45,803
Unpaid principal balance - with No Allowance	173,124
Unpaid Principal Balance - Total	218,927
Puerto Rico | Commercial | CRE owner occupied
Financing Receivable, Impaired
Related Allowance	5,077
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	105,841
Recorded investment - with No Allowance	26,365
Recorded Investment - Total	132,206
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	122,814
Unpaid principal balance - with No Allowance	58,540
Unpaid Principal Balance - Total	181,354
Puerto Rico | Leasing
Financing Receivable, Impaired
Related Allowance	61
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	507
Recorded investment - with No Allowance	0
Recorded Investment - Total	507
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	507
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	507
Puerto Rico | Personal loans | Credit cards
Financing Receivable, Impaired
Related Allowance	2,957
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	24,475
Recorded investment - with No Allowance	0
Recorded Investment - Total	24,475
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	24,475
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	24,475
Puerto Rico | Personal loans | Personal loans
Financing Receivable, Impaired
Related Allowance	17,142
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	65,521
Recorded investment - with No Allowance	0
Recorded Investment - Total	65,521
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	65,521
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	65,521
Puerto Rico | Personal loans | Auto Loan
Financing Receivable, Impaired
Related Allowance	51
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	310
Recorded investment - with No Allowance	0
Recorded Investment - Total	310
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	310
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	310
Puerto Rico | Personal loans | Other
Financing Receivable, Impaired
Related Allowance	109
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	851
Recorded investment - with No Allowance	0
Recorded Investment - Total	851
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	851
Unpaid principal balance - with No Allowance	0
Unpaid Principal Balance - Total	851
Popular U.S.
Financing Receivable, Impaired
Related Allowance	3,771
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	13,623
Recorded investment - with No Allowance	7,494
Recorded Investment - Total	21,117
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	13,974
Unpaid principal balance - with No Allowance	8,558
Unpaid Principal Balance - Total	22,532
Popular U.S. | Mortgages
Financing Receivable, Impaired
Related Allowance	2,208
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	6,906
Recorded investment - with No Allowance	2,480
Recorded Investment - Total	9,386
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	7,257
Unpaid principal balance - with No Allowance	2,844
Unpaid Principal Balance - Total	10,101
Popular U.S. | Commercial | Commercial multi-family
Financing Receivable, Impaired
Related Allowance	0
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	0
Recorded investment - with No Allowance	2,097
Recorded Investment - Total	2,097
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	0
Unpaid principal balance - with No Allowance	2,539
Unpaid Principal Balance - Total	2,539
Popular U.S. | Personal loans | Home equity lines of credit
Financing Receivable, Impaired
Related Allowance	1,560
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	6,691
Recorded investment - with No Allowance	2,829
Recorded Investment - Total	9,520
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	6,691
Unpaid principal balance - with No Allowance	3,087
Unpaid Principal Balance - Total	9,778
Popular U.S. | Personal loans | Personal loans
Financing Receivable, Impaired
Related Allowance	3
Impaired Financing Receivable, Recorded Investment [Abstract]
Recorded investment - with an Allowance	26
Recorded investment - with No Allowance	88
Recorded Investment - Total	114
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]
Unpaid principal balance - with an Allowance	26
Unpaid principal balance - with No Allowance	88
Unpaid Principal Balance - Total	$ 114

Allowance for credit losses -_6

Allowance for credit losses - Average recorded investment and interest income recognized on impaired loans (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2019USD ($)
Financing Receivable, Impaired
Average Recorded Investment	$ 1,039,569
Interest Income Recognized	8,062
Construction
Financing Receivable, Impaired
Average Recorded Investment	13,848
Interest Income Recognized	0
Mortgages
Financing Receivable, Impaired
Average Recorded Investment	521,846
Interest Income Recognized	4,066
Commercial | Commercial multi-family
Financing Receivable, Impaired
Average Recorded Investment	928
Interest Income Recognized	12
Commercial | CRE non-owner occupied
Financing Receivable, Impaired
Average Recorded Investment	178,725
Interest Income Recognized	1,712
Commercial | CRE owner occupied
Financing Receivable, Impaired
Average Recorded Investment	140,692
Interest Income Recognized	1,458
Commercial | Commercial and Industrial
Financing Receivable, Impaired
Average Recorded Investment	70,662
Interest Income Recognized	745
Leasing
Financing Receivable, Impaired
Average Recorded Investment	1,059
Interest Income Recognized	0
Consumer | Credit cards
Financing Receivable, Impaired
Average Recorded Investment	28,354
Interest Income Recognized	0
Consumer | Home equity lines of credit
Financing Receivable, Impaired
Average Recorded Investment	7,962
Interest Income Recognized	0
Consumer | Personal loans
Financing Receivable, Impaired
Average Recorded Investment	73,084
Interest Income Recognized	69
Consumer | Auto Loan
Financing Receivable, Impaired
Average Recorded Investment	1,162
Interest Income Recognized	0
Consumer | Other
Financing Receivable, Impaired
Average Recorded Investment	1,247
Interest Income Recognized	0
Puerto Rico
Financing Receivable, Impaired
Average Recorded Investment	1,008,486
Interest Income Recognized	8,022
Puerto Rico | Construction
Financing Receivable, Impaired
Average Recorded Investment	1,788
Interest Income Recognized	0
Puerto Rico | Mortgages
Financing Receivable, Impaired
Average Recorded Investment	512,417
Interest Income Recognized	4,026
Puerto Rico | Commercial | Commercial multi-family
Financing Receivable, Impaired
Average Recorded Investment	928
Interest Income Recognized	12
Puerto Rico | Commercial | CRE non-owner occupied
Financing Receivable, Impaired
Average Recorded Investment	178,725
Interest Income Recognized	1,712
Puerto Rico | Commercial | CRE owner occupied
Financing Receivable, Impaired
Average Recorded Investment	139,846
Interest Income Recognized	1,458
Puerto Rico | Commercial | Commercial and Industrial
Financing Receivable, Impaired
Average Recorded Investment	70,662
Interest Income Recognized	745
Puerto Rico | Leasing
Financing Receivable, Impaired
Average Recorded Investment	1,059
Interest Income Recognized	0
Puerto Rico | Consumer | Credit cards
Financing Receivable, Impaired
Average Recorded Investment	28,354
Interest Income Recognized	0
Puerto Rico | Consumer | Home equity lines of credit
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	0
Puerto Rico | Consumer | Personal loans
Financing Receivable, Impaired
Average Recorded Investment	72,298
Interest Income Recognized	69
Puerto Rico | Consumer | Auto Loan
Financing Receivable, Impaired
Average Recorded Investment	1,162
Interest Income Recognized	0
Puerto Rico | Consumer | Other
Financing Receivable, Impaired
Average Recorded Investment	1,247
Interest Income Recognized	0
Popular U.S.
Financing Receivable, Impaired
Average Recorded Investment	31,083
Interest Income Recognized	40
Popular U.S. | Construction
Financing Receivable, Impaired
Average Recorded Investment	12,060
Interest Income Recognized	0
Popular U.S. | Mortgages
Financing Receivable, Impaired
Average Recorded Investment	9,429
Interest Income Recognized	40
Popular U.S. | Commercial | Commercial multi-family
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	0
Popular U.S. | Commercial | CRE non-owner occupied
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	0
Popular U.S. | Commercial | CRE owner occupied
Financing Receivable, Impaired
Average Recorded Investment	846
Interest Income Recognized	0
Popular U.S. | Commercial | Commercial and Industrial
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	0
Popular U.S. | Leasing
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	0
Popular U.S. | Consumer | Credit cards
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	0
Popular U.S. | Consumer | Home equity lines of credit
Financing Receivable, Impaired
Average Recorded Investment	7,962
Interest Income Recognized	0
Popular U.S. | Consumer | Personal loans
Financing Receivable, Impaired
Average Recorded Investment	786
Interest Income Recognized	0
Popular U.S. | Consumer | Auto Loan
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	0
Popular U.S. | Consumer | Other
Financing Receivable, Impaired
Average Recorded Investment	0
Interest Income Recognized	$ 0

Allowance for credit losses -_7

Allowance for credit losses - Allowance for loan losses - Additional Information (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)loansshares	Mar. 31, 2019loans	Dec. 31, 2019USD ($)
Financing Receivable
Troubled debt restructurings	$ 1,604,482		$ 1,587,684
Aggregated unpaid principal balance			1,223,205
Loan count | loans	195	185
Commercial and Industrial
Financing Receivable
Aggregated unpaid principal balance			91,866
Mortgages
Financing Receivable
Troubled debt restructurings	$ 1,160,829		1,139,597
Aggregated unpaid principal balance			624,368
Loan count | loans	39	8
Mortgages | Guaranteed by us sponsored entities
Financing Receivable
Aggregated unpaid principal balance	$ 639,000		625,000
Residential mortgage loans | COVID-19
Financing Receivable
Unpaid principal balance non TDR modification	$ 832,000
Loans non TDR modification | shares	6,304
Credit cards | COVID-19
Financing Receivable
Unpaid principal balance non TDR modification	$ 22,000
Loans non TDR modification | shares	3,798
Commercial
Financing Receivable
Troubled debt restructurings	$ 348,736		349,448
Outstanding commitments to lend additional funds to debtors owing receivables whose terms have been modified in troubled debt restructurings	$ 12,000		$ 14,000
Commercial | Commercial and Industrial
Financing Receivable
Loan count | loans	2	1

Mortgage banking activities (De

Mortgage banking activities (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Mortgage servicing rights fair value adjustments	$ (5,229)	$ (3,825)
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	957	0
Total trading account (loss) profit	491	260
Total mortgage banking activities	6,420	9,926
Mortgage banking activities
Mortgage servicing fees	10,968	11,687
Mortgage servicing rights fair value adjustments	(5,229)	(3,825)
Total mortgage servicing fees, net of fair value adjustments	5,739	7,862
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	3,986	4,017
Unrealized (losses) gains on outstanding derivative positions	(1,695)	0
Realized (losses) gains on closed derivative positions	(1,610)	(1,953)
Total trading account (loss) profit	(3,305)	(1,953)
Total mortgage banking activities	$ 6,420	$ 9,926

Transfers of financial assets_3

Transfers of financial assets and servicing assets - Initial fair value of assets obtained as proceeds from residential mortgage loans securitized (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	$ 85,708	$ 93,725
GNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	51,000	34,000
FNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	71,000	21,000
Trading account debt securities
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	84,221	92,067
Trading account debt securities | GNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	50,648	71,149
Trading account debt securities | FNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	33,573	20,918
Mortgage Servicing Rights
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	1,487	1,658
Level 1
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 1 | Trading account debt securities
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 1 | Trading account debt securities | GNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 1 | Trading account debt securities | FNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 1 | Mortgage Servicing Rights
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 2
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	84,221	92,067
Level 2 | Trading account debt securities
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	84,221	92,067
Level 2 | Trading account debt securities | GNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	50,648	71,149
Level 2 | Trading account debt securities | FNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	33,573	20,918
Level 2 | Mortgage Servicing Rights
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 3
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	1,487	1,658
Level 3 | Trading account debt securities
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 3 | Trading account debt securities | GNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 3 | Trading account debt securities | FNMA
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	0	0
Level 3 | Mortgage Servicing Rights
Assets
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized	$ 1,487	$ 1,658

Transfers of financial assets_4

Transfers of financial assets and servicing assets - Changes in MSRs measured using the fair value method (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Transfers and Servicing of Financial Assets
Fair value at beginning of period	$ 150,906	$ 169,777
Additions	1,634	1,861
Changes due to payments of loans	(2,502)	(2,587)
Reduction due to loan repurchases	(312)	(491)
Changes in fair value due to changes in valuation model inputs or assumptions	(2,439)	(747)
Other disposals	24	0
Fair value at end of period	$ 147,311	$ 167,813

Transfers of financial assets_5

Transfers of financial assets and servicing assets - Key economic assumptions used (Details) - Residential Mortgage	3 Months Ended	12 Months Ended
	Mar. 31, 2020	Dec. 31, 2019
Assumption for Fair Value as of Balance Sheet Date of Assets or Liabilities that relate to Transferor's Continuing Involvement
Prepayment speed	5.90%	6.30%
Weighted average life	9 years 9 months 18 days	9 years 10 months 24 days
Discount rate (annual rate)	10.90%	11.00%

Transfers of financial assets_6

Transfers of financial assets and servicing assets - Fair value of purchased and originated MSRs, valuation assumptions and sensitivity (Details) - Residential Mortgage - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2020	Dec. 31, 2019
Transfers of financial assets
Weighted average life	9 years 9 months 18 days	9 years 10 months 24 days
Prepayment speed	5.90%	6.30%
Originated MSRs
Transfers of financial assets
Fair value of servicing rights	$ 56,725	$ 58,842
Weighted average life	6 years 7 months 6 days	6 years 8 months 12 days
Prepayment speed	6.00%	5.70%
Impact on fair value of 10% adverse change	$ (1,348)	$ (1,303)
Impact on fair value of 20% adverse change	$ (2,652)	$ (2,568)
Discount rate	11.40%	11.40%
Impact on fair value of 10% adverse change	$ (2,268)	$ (2,381)
Impact on fair value of 20% adverse change	(4,379)	(4,596)
Purchased MSRs
Transfers of financial assets
Fair value of servicing rights	$ 90,586	$ 92,064
Weighted average life	6 years 3 months 18 days	6 years 3 months 18 days
Prepayment speed	6.50%	6.20%
Impact on fair value of 10% adverse change	$ (2,409)	$ (2,306)
Impact on fair value of 20% adverse change	$ (4,720)	$ (4,525)
Discount rate	11.00%	11.00%
Impact on fair value of 10% adverse change	$ (3,508)	$ (3,603)
Impact on fair value of 20% adverse change	$ (6,778)	$ (6,959)

Transfers of financial assets_7

Transfers of financial assets and servicing assets - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Weighted average mortgage servicing fees	0.30%		0.29%
Mortgage loans related to buy-back option program	$ 27,847,840		$ 27,587,856
Sensitivity Analysis Of Fair Value Of Interests Continued To Be Held By Transfer or Servicing Assets Or Liabilities Description Of Objectives Methodology And Limitations	The sensitivity analyses presented in the table above for servicing rights are hypothetical and should be used with caution. As the figures indicate, changes in fair value based on a 10 and 20 percent variation in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, in the sensitivity tables included herein, the effect of a variation in a particular assumption on the fair value of the retained interest is calculated withoutchanging any other assumption. In reality, changes in one factor may result in changes in another (for example, increases in market interest rates may result in lower prepayments and increased credit losses), which might magnify or counteract the sensitivities.
Loans with Recourse
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Loans serviced	$ 1,100,000		1,200,000
Buy back option program
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Mortgage loans related to buy-back option program	111,000		103,000
Repurchased Loans	22,000	$ 34,000
Residential Mortgage
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Securitization Financial Asset For Which Transfer Is Accounted As Sale Gain Loss On Sale	3,800	3,700
Serviced Mortgage Loans
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Servicing rights on whole loan sales, principal balance	10,000	11,900
Securitization Financial Asset For Which Transfer Is Accounted As Sale Gain Loss On Sale	200	400
Loans serviced	14,300,000		$ 14,800,000
Serviced Mortgage Loans | Loans with Recourse
Securitization or Asset-backed Financing Arrangement, Financial Asset for which Transfer is Accounted as Sale [Line Items]
Repurchased Loans	$ 8,000	$ 8,000

Other Real Estate Owned (Detail

Other Real Estate Owned (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Other Real Estate Owned Rollforward
Balance at beginning of the period	$ 122,072	$ 136,705
Write-downs in value	(1,409)	(2,181)
Additions	17,527	8,934
Sales	(14,373)	(17,847)
Other adjustments	105	(133)
Ending balance	123,922	125,478
Mortgages
Other Real Estate Owned Rollforward
Balance at beginning of the period	105,113	114,911
Write-downs in value	(900)	(1,610)
Additions	15,407	7,764
Sales	(13,340)	(16,333)
Other adjustments	105	(133)
Ending balance	106,385	104,599
Commercial / Construction
Other Real Estate Owned Rollforward
Balance at beginning of the period	16,959	21,794
Write-downs in value	(509)	(571)
Additions	2,120	1,170
Sales	(1,033)	(1,514)
Other adjustments	0	0
Ending balance	$ 17,537	$ 20,879

Other assets (Details)

Other assets (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Deferred Costs Capitalized Prepaid And Other Assets Disclosure Abstract
Net deferred tax assets (net of valuation allowance)	$ 929,321	$ 886,353
Investments under the equity method	243,578	237,081
Prepaid taxes	24,605	47,226
Other prepaid expenses	88,099	82,425
Derivative assets	9,534	17,966
Trades receivables from brokers and counterparties	6,027	47,049
Principal, interest and escrow servicing advances	83,848	77,800
Guaranteed mortgage loan claims receivable	108,605	108,946
Operating ROU assets	146,665	149,849
Finance ROU assets	13,625	12,888
Others	134,530	152,032
Total other assets	$ 1,788,437	$ 1,819,615

Other assets - Narratives (Deta

Other assets - Narratives (Details) $ in Millions	3 Months Ended
	Mar. 31, 2020USD ($)
Deferred Costs Capitalized Prepaid And Other Assets Disclosure Abstract
Hosting arrangement service contract implementation cost capitalized	$ 13.7
Hosting arrangement service contract accumulated amortization	3.2
Hosting arrangement service contract, net value	10.5
Hosting arrangement service amortization expense	$ 0.5

Goodwill and other intangible_3

Goodwill and other intangible assets - Carrying amount of goodwill by reportable segments (Detail)	3 Months Ended
	Mar. 31, 2020USD ($)
Banco Popular de Puerto Rico
Goodwill
Goodwill impairment charge	$ 0
Popular U.S.
Goodwill
Goodwill impairment charge	$ 0

Goodwill and other intangible_4

Goodwill and other intangible assets - Gross amount of goodwill and accumulated impairment losses (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Goodwill
Goodwill Gross	$ 839,334	$ 839,334
Goodwill Impaired Accumulated Impairment Loss	168,212	168,212
Goodwill (net amounts)	671,122	671,122
Banco Popular de Puerto Rico
Goodwill
Goodwill Gross	324,049	324,049
Goodwill Impaired Accumulated Impairment Loss	3,801	3,801
Goodwill (net amounts)	320,248	320,248
Popular U.S.
Goodwill
Goodwill Gross	515,285	515,285
Goodwill Impaired Accumulated Impairment Loss	164,411	164,411
Goodwill (net amounts)	$ 350,874	$ 350,874

Goodwill and other intangible_5

Goodwill and other intangible assets - Components of other intangible assets subject to amortization (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Finite-Lived Intangible Assets
Gross Amount	$ 80,621	$ 80,621
Finite Lived Intangible Assets Accumulated Amortization	60,478	58,005
Finite-Lived Intangible Assets, Net	20,143	22,616
Core deposits
Finite-Lived Intangible Assets
Core deposits - Gross	37,224	37,224
Finite Lived Intangible Assets Accumulated Amortization	30,723	29,792
Finite-Lived Intangible Assets, Net	6,501	7,432
Other customer relationship
Finite-Lived Intangible Assets
Customer relationships - Gross	42,909	42,909
Finite Lived Intangible Assets Accumulated Amortization	29,592	28,075
Finite-Lived Intangible Assets, Net	13,317	14,834
Trademarks
Finite-Lived Intangible Assets
Gross Amount	488	488
Finite Lived Intangible Assets Accumulated Amortization	163	138
Finite-Lived Intangible Assets, Net	$ 325	$ 350

Goodwill and other intangible_6

Goodwill and other intangible assets - Estimated amortization of the intangible assets with definite useful lives (Details) $ in Thousands	Mar. 31, 2020USD ($)
Goodwill and Intangible Assets Disclosure
Remaining 2020	$ 3,897
Year 2021	3,559
Year 2022	2,683
Year 2023	2,642
Year 2024	2,355
Later years	$ 5,007

Goodwill and other intangible_7

Goodwill and other intangible assets - Additional Information (Details) - USD ($)	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019	Jul. 31, 2019
Goodwill and other intangible assets
Amortization Of Intangible Assets	$ 2,473,000	$ 2,312,000
Identifiable intangible assets	6,100,000		$ 6,100,000
Changes in the carrying amount of goodwill	$ 0	$ 0
Discounted cash flow approach | Minimum
Goodwill and other intangible assets
Cost of equity discount rate	10.27%
Discounted cash flow approach | Maximum
Goodwill and other intangible assets
Cost of equity discount rate	11.01%
Customer relationship
Goodwill and other intangible assets
Finite-Lived Customer Relationships, Gross	$ 42,909,000		$ 42,909,000
Banco Popular de Puerto Rico
Goodwill and other intangible assets
Step 1 Fair Value Excess Over Carrying Amount	$ 761,000,000			$ 1,200,000,000
Percentage excess of fair value of reporting unit over equity value	25.00%			37.00%
Goodwill impairment charge	$ 0
Banco Popular de Puerto Rico | Exclude comparable transactions approach
Goodwill and other intangible assets
Step 1 Fair Value Excess Over Carrying Amount	$ 589,000,000
Percentage excess of fair value of reporting unit over equity value	19.00%
Popular U.S.
Goodwill and other intangible assets
Step 1 Fair Value Excess Over Carrying Amount	$ 85,000,000			$ 338,000,000
Percentage excess of fair value of reporting unit over equity value	5.00%			21.00%
Goodwill impairment charge	$ 0
Popular U.S. | Exclude comparable transactions approach
Goodwill and other intangible assets
Step 1 Fair Value Excess Over Carrying Amount	$ 26,000,000
Percentage excess of fair value of reporting unit over equity value	2.00%
Banco Popular de Puerto Rico and Popular Bank
Goodwill and other intangible assets
Percentage Of Goodwill	91.00%

Deposits - Total interest beari

Deposits - Total interest bearing deposits (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Deposits [Abstract]
Savings accounts	$ 10,801,188	$ 10,618,629
NOW, money market and other interest bearing demand deposits	16,071,715	16,305,007
Total savings, NOW, money market and other interest bearing demand deposits	26,872,903	26,923,636
Certificates of deposit:
Under $100,000	3,088,350	3,133,840
$100,000 and over	5,439,474	4,540,957
Total certificates of deposit	8,527,824	7,674,797
Total interest bearing deposits	$ 35,400,727	$ 34,598,433

Deposits - Summary of certifica

Deposits - Summary of certificates of deposit by maturity (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Deposits [Abstract]
2020	$ 4,906,644
2021	1,431,390
2022	770,852
2023	546,596
2024	592,903
2025 and thereafter	279,439
Total certificates of deposit	$ 8,527,824	$ 7,674,797

Deposits - Additional Informati

Deposits - Additional Information (Details) - USD ($) $ in Millions	Mar. 31, 2020	Dec. 31, 2019
Deposits [Abstract]
Brokered deposits	$ 600	$ 500
Overdrafts in demand deposit accounts reclassified to loans	$ 5	$ 4

Borrowings - Repurchase agreeme

Borrowings - Repurchase agreements accounted for as secured borrowings (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Assets Sold under Agreements to Repurchase
Repurchase liability	$ 178,766	$ 193,378
Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	178,766	193,378
US Treasury Securities | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	153,402	191,245
US Treasury Securities | Within 30 days | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	19,425	88,646
US Treasury Securities | After 30 to 90 days | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	14,673	78,061
US Treasury Securities | After 90 days | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	119,304	24,538
Mortgage Backed Securities | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	24,290	1,235
Mortgage Backed Securities | Within 30 days | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	23,967	1,235
Mortgage Backed Securities | After 90 days | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	323	0
CMO | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	1,074	898
CMO | Within 30 days | Secured Debt
Assets Sold under Agreements to Repurchase
Repurchase liability	$ 1,074	$ 898

Borrowings - Notes payable (Det

Borrowings - Notes payable (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Debt Instrument
Notes payable	$ 1,058,131	$ 1,101,608
Advances with FHLB with maturities ranging from 2020 Through 2029
Debt Instrument
Advances with the FHLB	377,598	421,399
Fixed Rate with maturities on 2023 paying interest semiannually | Unsecured senior debt
Debt Instrument
Long Term Debt	295,624	295,307
Fixed Rate with maturities ranging from 2033 to 2034 | Junior subordinated debt
Debt Instrument
Long Term Debt	$ 384,909	$ 384,902

Borrowings - Notes payable -Par

Borrowings - Notes payable -Parenthetical (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)
Advances with FHLB with maturities ranging from 2020 Through 2029
Debt Instrument
Notes Payable Maturity Year Range Start	2020
Notes Payable Maturity Year Range End	2029
Debt Instrument Frequency Of Periodic Payment	monthly
Advances with FHLB with maturities ranging from 2020 Through 2029 | Minimum
Debt Instrument
Advances with the FHLB, interest rate	1.14%
Advances with FHLB with maturities ranging from 2020 Through 2029 | Maximum
Debt Instrument
Advances with the FHLB, interest rate	4.19%
Fixed Rate with maturities on 2023 paying interest semiannually | Unsecured senior debt
Debt Instrument
Fixed interest rate percentage	6.125%
Senior Debt Maturity Year	2023
Debt issuance costs	$ 4,376
Debt Instrument Frequency Of Periodic Payment	semiannually
Fixed Rate with maturities ranging from 2033 to 2034 | Junior subordinated debt
Debt Instrument
Notes Payable Maturity Year Range Start	2033
Notes Payable Maturity Year Range End	2034
Debt issuance costs	$ 389
Fixed Rate with maturities ranging from 2033 to 2034 | Minimum | Junior subordinated debt
Debt Instrument
Fixed interest rate percentage	6.125%
Fixed Rate with maturities ranging from 2033 to 2034 | Maximum | Junior subordinated debt
Debt Instrument
Fixed interest rate percentage	6.70%

Borrowings - Borrowings by cont

Borrowings - Borrowings by contractual maturities (Details) $ in Thousands	Mar. 31, 2020USD ($)
Debt Disclosure
2020	$ 312,233
2021	112,693
2022	103,148
2023	318,884
2024	28,373
Later years	461,566
Total borrowings	1,336,897
Assets Sold Under Agreements To Repurchase
Debt Disclosure
2020	116,113
2021	62,653
2022	0
2023	0
2024	0
Later years	0
Total borrowings	178,766
Other Short Term Borrowings
Debt Disclosure
2020	100,000
2021	0
2022	0
2023	0
2024	0
Later years	0
Total borrowings	100,000
Notes Payable
Debt Disclosure
2020	96,120
2021	50,040
2022	103,148
2023	318,884
2024	28,373
Later years	461,566
Total borrowings	$ 1,058,131

Borrowings - Additional Informa

Borrowings - Additional Information (Details) - USD ($)	Mar. 31, 2020	Dec. 31, 2019
Debt Disclosure
Federal Home Loan Bank, Advances, General Debt Obligations, Disclosures, Maximum Amount Available	$ 3,800,000,000	$ 3,600,000,000
Federal Home Loan Bank Advances And Letters Of Credit Amount Used	500,000,000	400,000,000
Assets sold under agreements to repurchase	178,766,000	193,378,000
Other short-term borrowings	100,000,000	0
Federal Reserve Bank Advances
Debt Disclosure
Line Of Credit Facility Current Borrowing Capacity	1,500,000,000	1,100,000,000
Federal Home Loan Bank
Debt Disclosure
Line Of Credit Facility Capacity Available For Specific Purpose Other Than For Trade Purchases	$ 900,000,000	$ 900,000,000

Other Liabilities (Details)

Other Liabilities (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Other Liabilities Disclosure Abstract
Accrued expenses	$ 233,692	$ 273,184
Accrued interest payable	34,539	44,026
Accounts payable	61,833	65,688
Dividends payable	35,505	29,027
Trades payable	5,279	4,084
Liability for GNMA loans sold with an option to repurchase	111,285	102,663
Reserves for loan indemnifications	34,862	38,074
Reserve for operational losses	38,373	35,665
Operating lease liabilities	161,961	165,139
Finance lease liabilities	20,529	19,810
Pension benefit obligation	48,704	52,616
Postretirement benefit obligation	170,507	168,681
Others	42,892	46,296
Total other liabilities	$ 999,961	$ 1,044,953

Stockholders' equity - Preferre

Stockholders' equity - Preferred stock - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands	2 Months Ended	3 Months Ended
	Feb. 24, 2020	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019	Dec. 31, 2018
Stockholders Equity Note
Stockholders equity		$ 5,669,605	$ 5,440,060	$ 6,016,779	$ 5,435,057
Preferred stock, shares authorized		30,000,000		30,000,000
Dividends, Preferred Stock, Cash		$ 700	$ 931
Preferred stock, shares outstanding		885,726	2,006,391	2,006,391	2,006,391
Preferred Stock
Stockholders Equity Note
Stockholders equity		$ 22,143	$ 50,160	$ 50,160	$ 50,160
Preferred Stock | 2008 Series B Preferred Stock
Stockholders Equity Note
Preferred stock redemption price per share	$ 25
Accrued and unpaid dividends on each share	0.1375
Dividends perferred stock per share	$ 25.1375
Preferred stock dividend rate percentage	8.25%
Dividends, Preferred Stock, Cash	$ 28,200

Stockholders' equity - Common s

Stockholders' equity - Common stock - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands		3 Months Ended
		Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Stockholders Equity Note
Cash dividends	[1]	$ 35,505	$ 28,986
Dividends payable		$ 35,505		$ 29,027
Dividends Declared per Common Share		$ 0.40	$ 0.30
Dividend payable, to be paid date		Apr. 1, 2020
Dividends payable, record date		Feb. 28, 2020
[1]	Dividends declared per common share during the quarter ended March 31, 2020 - $ 0.40 (2019 - $ 0.30).

Stockholders' equity - ASR - Ad

Stockholders' equity - ASR - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands	1 Months Ended	3 Months Ended
	Jan. 30, 2020	Mar. 31, 2020		Mar. 31, 2019
Stockholders Equity Note
Common stock purchases		$ 502,801	[1]	$ 253,119	[2]
Accelerated share repurchase early termination (Shares)		642,400
Treasury stock
Stockholders Equity Note
Common stock purchases		$ 425,735	[1]	200,449	[2]
Capital surplus
Stockholders Equity Note
Common stock purchases		$ 77,066	[1]	52,670	[2]
Accelerate Share Repurchase
Stockholders Equity Note
Stock repurchase program authorized amount	$ 500,000			$ 250,000
Accelerated share repurchases price paid per share				$ 53.58
Accelerated share repurchases settlement receipt	$ 500,000			$ 250,000
Common Shares Repurchased Accelerated Share Repurchase Agreements				1,165,607
Initial shares received as part of an accelerated share repurchase program	7,055,919			3,500,000
Accelerated share repurchase early termination (Shares)		642,400
Accelerate Share Repurchase | Treasury stock
Stockholders Equity Note
Common stock purchases	$ 400,000	$ 23,000		$ 200,000
Accelerate Share Repurchase | Capital surplus
Stockholders Equity Note
Common stock purchases	(100,000)	$ 23,000		$ (50,000)
Accelerate Share Repurchase | COVID-19
Stockholders Equity Note
Common shares repurchased agreement to be received	$ 167,000
[1]	On January 30, 2020, the Corporation entered into a $ 500 million accelerated share repurchase transaction with respect to its common stock, which was accounted for as a treasury stock transaction. Refer to Note 18 for additional information.
[2]	During the quarter ended March 31, 2019, the Corporation entered into a $ 250 million accelerated share repurchase transaction with respect to its common stock, which was accounted for as a treasury stock transaction. Refer to Note 18 for additional information.

Other comprehensive income (l_3

Other comprehensive income (loss) - Disclosure of accumulated other comprehensive income (loss) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Foreign Currency Translation
Beginning Balance	$ (56,783)	$ (49,936)
Other comprehensive income (loss) before reclassifications	(1,818)	(1,238)
Net change	(1,818)	(1,238)
Ending Balance	(58,601)	(51,174)
Adjustment of pension and postretirement benefit plans
Beginning Balance	(202,816)	(203,836)
Amounts reclassified from accumulated other comprehensive income (loss) for amortization of net losses	3,351	3,673
Net change	3,351	3,673
Ending Balance	(199,465)	(200,163)
Unrealized net holding gains (losses) on debt securities
Beginning Balance	92,155	(173,811)
Other comprehensive (loss) income before reclassifications	381,776	101,403
Net change	381,776	101,403
Ending Balance	473,931	(72,408)
Unrealized net (losses) gain on cash flow hedges
Beginning Balance	(2,494)	(391)
Reclassification to retained earnings due to cumulative effect of accounting change	0	(50)
Other comprehensive income (loss) before reclassification	(3,589)	(437)
Amounts reclassified from other accumulated other comprehensive income (loss)	841	644
Net change	(2,748)	157
Ending Balance	(5,242)	(234)
Accumulated other comprehensive (loss) income	$ 210,623	$ (323,979)	$ (169,938)

Other comprehensive income (l_4

Other comprehensive income (loss) - Reclassification out of accumulated other comprehensive income (loss) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Reclassification out of accumulated other comprehensive loss
Income tax (benefit) expense	$ (3,097)	$ (50,223)
Net income	34,302	167,925
Reclassification out of accumulated other comprehensive income
Reclassification out of accumulated other comprehensive loss
Net income	(4,192)	(4,317)
Reclassification out of accumulated other comprehensive income | Adjustment of pension and postretirement benefit plan
Reclassification out of accumulated other comprehensive loss
Income (loss) before tax	(5,362)	(5,876)
Income tax (benefit) expense	2,011	2,203
Net income	(3,351)	(3,673)
Reclassification out of accumulated other comprehensive income | Amortization of net Loss | Personnel costs
Reclassification out of accumulated other comprehensive loss
Income (loss) before tax	(5,362)	(5,876)
Reclassification out of accumulated other comprehensive income | Unrealized net (losses) gains on cash flow hedges | Forward contracts
Reclassification out of accumulated other comprehensive loss
Income (loss) before tax	(1,327)	(1,030)
Income tax (benefit) expense	(486)	(386)
Other Operating Income	(31)	0
Net income	(841)	(644)
Reclassification out of accumulated other comprehensive income | Unrealized net (losses) gains on cash flow hedges | Forward contracts | Mortgage banking activities
Reclassification out of accumulated other comprehensive loss
Income (loss) before tax	$ (1,296)	$ (1,030)

Guarantees - Changes from credi

Guarantees - Changes from credit recourses agreements (Details) - Financial Guarantee - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Guarantor Obligations
Balance as of beginning of period	$ 34,862	$ 56,230
Impact of adopting CECL	(3,831)	0
Provision (reversal) for recourse liability	4,364	(311)
Net charge-offs / terminations	(3,676)	(3,908)
Balance as of end of period	$ 31,719	$ 52,011

Guarantees - Changes from custo

Guarantees - Changes from customary respresentations and warranties related to loans sold by BPPR (Details) - Indemnification Guarantee - Banco Popular de Puerto Rico - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Guarantor Obligations [Line Items]
Balance as of beginning of period	$ 3,212	$ 10,837
Provision (reversal) for representations and warranties	(69)	104
Net charge-offs	0	(75)
Balance as of end of period	$ 3,143	$ 10,866

Guarantees - Credit recourse -

Guarantees - Credit recourse - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019	Dec. 31, 2018
Guarantor Obligations
Adjustments To Indemnity Reserves On Loans Sold	$ (4,793)	$ (93)
Guarantee on loans sold or serviced with credit recourse
Guarantor Obligations
Valuation Allowances And Reserves Balance	31,719	52,011	$ 34,862	$ 56,230
Serviced Mortgage Loans
Guarantor Obligations
Loans serviced	14,300,000		14,800,000
Loans with Recourse
Guarantor Obligations
Loans serviced	1,100,000		$ 1,200,000
Loans with Recourse | Serviced Mortgage Loans
Guarantor Obligations
Repurchased Loans	$ 8,000	$ 8,000

Guarantees - Indemnification, R

Guarantees - Indemnification, Representations and Warranties related to loans sold - Additional Information (Details) - USD ($)	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Securitization | Guarantee on loans sold or serviced with representation and warranties
Guarantor Obligations
Repurchased Loans	$ 0	$ 0

Guarantees - Other Guarantees -

Guarantees - Other Guarantees - Additional Information (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Guarantor Obligations
Funds Advanced To Investors Under Servicing Agreements	$ 83,848	$ 77,800
Popular, Inc. Holding Co.
Guarantor Obligations
Wholly-owned subsidiary percentage	100.00%
Popular, Inc. Holding Co. | Debt Securities Payable
Guarantor Obligations
Guarantees, unamortized balance of the obligations	$ 94,000	94,000
Financial Standby Letter Of Credit
Guarantor Obligations
Guarantees, unamortized balance of the obligations	200	300
Guarantee Type, Other | Popular, Inc. Holding Co. | Capital securities (trust preferred securities)
Guarantor Obligations
Guarantees, unamortized balance of the obligations	$ 374,000	$ 374,000

Commitments and Contingencies -

Commitments and Contingencies - Financial instruments with off-Balance Sheet credit risk (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Commitments To Extend Credit | Credit card
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Unused Commitments To Extend Credit	$ 4,958,736	$ 4,889,694
Commitments To Extend Credit | Commercial and construction lines of credit
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Unused Commitments To Extend Credit	2,938,929	3,205,306
Commitments To Extend Credit | Other consumer unused credit commitments
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Unused Commitments To Extend Credit	259,580	262,516
Commercial Letters of Credit
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Unused Commitments To Extend Credit	1,644	2,629
Standby Letters of Credit
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Unused Commitments To Extend Credit	71,739	75,186
Commitments to originate or fund mortgage loans
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Unused Commitments To Extend Credit	$ 26,818	$ 96,653

Commitments and Contingencies_2

Commitments and Contingencies - Schedule of Direct Exposure to Puerto Rico Government by Maturity (Details) - PR Government direct exposure - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Dec. 31, 2019
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	$ 428,574
Total concentration of risk	428,574
From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	56
Total concentration of risk	56
From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	428,518
Total concentration of risk	428,518
Loans
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	390,893	$ 391,000
Loans | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	0
Loans | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	390,893
Securities Investment
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	37,681	$ 41,000
Securities Investment | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	56
Securities Investment | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	37,625
Within 1 year | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	82,027
Total concentration of risk	82,027
Within 1 year | Loans | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	78,107
Within 1 year | Securities Investment | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	3,920
After 1 and within 5 years | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	7
Total concentration of risk	7
After 1 and within 5 years | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	155,608
Total concentration of risk	155,608
After 1 and within 5 years | Loans | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	0
After 1 and within 5 years | Loans | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	139,218
After 1 and within 5 years | Securities Investment | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	7
After 1 and within 5 years | Securities Investment | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	16,390
After 5 to 10 years | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	19
Total concentration of risk	19
After 5 to 10 years | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	99,627
Total concentration of risk	99,627
After 5 to 10 years | Loans | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	0
After 5 to 10 years | Loans | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	82,967
After 5 to 10 years | Securities Investment | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	19
After 5 to 10 years | Securities Investment | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	16,660
After 10 years | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	30
Total concentration of risk	30
After 10 years | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	91,256
Total concentration of risk	91,256
After 10 years | Loans | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	0
After 10 years | Loans | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	90,601
After 10 years | Securities Investment | From PR Central Government
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	30
After 10 years | Securities Investment | From Municipalities
Direct exposure to the puerto rico government by maturity
Outstanding concentration of risk	$ 655

Commitments and contingencies_3

Commitments and contingencies - Commitments - Additional Information (Details) - USD ($) $ in Thousands	Jul. 01, 2019	Mar. 31, 2020	Jan. 02, 2020	Dec. 31, 2019
Commitments and Contingencies Disclosure
Exposure Municipal Loans And Securities		75.00%
Commitments To Extend Credit
Commitments and Contingencies Disclosure
Reserve of potential losses associated with unfunded loan commitments		$ 4,000		$ 9,000
Noncredit commitment
Commitments and Contingencies Disclosure
Investments		2,100		2,500
PR Government direct exposure
Commitments and Contingencies Disclosure
Outstanding concentration of risk		428,574
Total concentration of risk		428,574
Principal payments received	$ 22,000
PR Government direct exposure | Loans
Commitments and Contingencies Disclosure
Outstanding concentration of risk		390,893		391,000
PR Government direct exposure | Securities Investment
Commitments and Contingencies Disclosure
Outstanding concentration of risk		37,681		41,000
PR Government direct exposure | From PR Government And Public Corporations | Securities Investment
Commitments and Contingencies Disclosure
Outstanding concentration of risk		37,000
PR Government direct exposure | PR government and its instrumentalities and municipalities [Member]
Commitments and Contingencies Disclosure
Outstanding concentration of risk		428,000		432,000
PR Government Indirect Exposure
Commitments and Contingencies Disclosure
Outstanding concentration of risk		339,000		350,000
Loans and Leases Receivable, Consumer, Mortgage with PRHA		273,000		276,000
PR Government Indirect Exposure | PR Housing Bonds backed by second mortgage loans
Commitments and Contingencies Disclosure
Outstanding concentration of risk		45,000		46,000
PR Government Indirect Exposure | Commercial real estate
Commitments and Contingencies Disclosure
Outstanding concentration of risk		21,000		21,000
PR Government Indirect Exposure | Pass Through securities that have been economically defeased and refunded
Commitments and Contingencies Disclosure
Outstanding concentration of risk			$ 7,000	$ 7,000
USVI Government Direct Exposure | From USVI Government And Public Corporations
Commitments and Contingencies Disclosure
Total concentration of risk		$ 69,000

Commitments and contingencies_4

Commitments and contingencies - Legal Proceedings - Additional Information (Details) $ in Millions	1 Months Ended		3 Months Ended
	Feb. 11, 2020USD ($)	Jul. 30, 2019PlaintiffDefendant	Mar. 31, 2020USD ($)claimsunits
Hazard Insurance Commision Related Litigation
Legal Matters And Contingencies
Loss Contingency Damages Sought Value			$ 400
Lilliam Gonzalez Camacho v BPPR
Legal Matters And Contingencies
Loss Contingency Damages Sought Value			$ 400
Betteroads Asphalt and Betterecycling Corporation
Legal Matters And Contingencies
Loss Contingency Damages Sought Value	$ 80
Banco Popular de Puerto Rico | Lilliam Gonzalez Camacho v BPPR
Legal Matters And Contingencies
Loss Contingency Number Of Defendants | units			20
Banco Popular de Puerto Rico | Betteroads Asphalt and Betterecycling Corporation
Legal Matters And Contingencies
Loss Contingency Damages Sought Value			$ 900
Banco Popular de Puerto Rico | Hector Robles Rodriguez v Municipio de Ceiba
Legal Matters And Contingencies
Loss Contingency Damages Sought Value			$ 30
PB | Aileen Betances, et al. v. Popular Bank, et al
Legal Matters And Contingencies
Number of plaintiffs | Plaintiff		5
Loss Contingency Number Of Defendants | Defendant		5
PB | Damian Reyes, et al. v. Popular Bank, et al
Legal Matters And Contingencies
Number of plaintiffs | Plaintiff		3
Loss Contingency Number Of Defendants | Defendant		6
Aggregate Arbitrations with Claimed Damages | Popular Securities
Legal Matters And Contingencies
Loss Contingency Pending Claims Number | claims			165
Loss Contingency Damages Sought Value			$ 223
One arbitration with Claimed damages | Popular Securities
Legal Matters And Contingencies
Loss Contingency Pending Claims Number | claims			1
Loss Contingency Damages Sought Value			$ 30
Minimum
Legal Matters And Contingencies
Loss Contingency Range Of Possible Loss Portion Not Accrued			0
Minimum | PB | PB Employment Related Litigation
Legal Matters And Contingencies
Loss Contingency Damages Sought Value			100
Maximum
Legal Matters And Contingencies
Loss Contingency Range Of Possible Loss Portion Not Accrued			$ 27.2

Non-consolidated VIEs - Corpora

Non-consolidated VIEs - Corporation's VI in non-consolidated VIEs and max exposure to loss (Details) - FNMA, GNMA, FHLMC VIE - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	$ 143,965	$ 144,930
Maximum exposure to loss	143,965	144,930
Servicing assets
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	113,793	115,718
Mortgage servicing rights
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	113,793	115,718
Other assets
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	30,172	29,212
Servicing advances
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	$ 30,172	$ 29,212

Non-consolidated VIEs - Corpo_2

Non-consolidated VIEs - Corporation's VI in non-consolidated VIEs, PR Asset Portfolio 2013-1 and PRLP 2011 (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
PR Asset Portfolio 2013-1 International, LLC
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	$ 3,657	$ 3,333
Liabilities	(5,793)	(5,081)
Total net assets	(2,136)	(1,748)
Maximum exposure to loss	0	0
PRLP 2011 Holding, LLC
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	5,276	6,306
Liabilities	(20)	(3)
Total net assets	5,256	6,303
Maximum exposure to loss	5,256	6,303
Equity Method Investments | PR Asset Portfolio 2013-1 International, LLC
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	3,657	3,333
Equity Method Investments | PRLP 2011 Holding, LLC
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Assets	5,276	6,306
Deposits | PR Asset Portfolio 2013-1 International, LLC
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Liabilities	(5,793)	(5,081)
Deposits | PRLP 2011 Holding, LLC
Variable Interest Entity, Nonconsolidated, Carrying Amount, Assets and Liabilities, Net
Liabilities	$ (20)	$ (3)

Non-consolidated variable int_3

Non-consolidated variable interest entities - Additional Information (Details) $ in Millions	3 Months Ended
	Mar. 31, 2020USD ($)NumberOfVIE	Dec. 31, 2019USD ($)	Mar. 31, 2013USD ($)	Sep. 30, 2011USD ($)
Variable Interest Entity
Number of VIEs | NumberOfVIE	3
PRLP 2011 Holding, LLC
Variable Interest Entity
Equity Method Investment Ownership Percentage	24.90%			24.90%
Cash Received From Investee				$ 48
PR Asset Portfolio 2013-1 International, LLC
Variable Interest Entity
Equity Method Investment Ownership Percentage	24.90%		24.90%
Cash Received From Investee			$ 92
FNMA, GNMA, FHLMC VIE
Variable Interest Entity
Principal Amount Outstanding on Loans Securitized or Asset-backed Financing Arrangement	$ 9,800	$ 9,900

Related party transactions - Co

Related party transactions - Corporation's equity in Evertec (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Related Party Transaction [Line Items]
Carrying value of equity method Investment	$ 243,578	$ 237,081
EVERTEC Inc.
Related Party Transaction [Line Items]
Carrying value of equity method Investment	$ 74,323	$ 73,534

Related party transactions - Fi

Related party transactions - Financial Condition accounts outstanding with EVERTEC (Details) - EVERTEC Inc. - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Related Party Transaction [Line Items]
Accounts receivables (Other assets)	$ 3,474	$ 7,779
Deposits	(56,584)	(63,850)
Accounts payable (Other liabilities)	(433)	(1,290)
Total	$ (53,543)	$ (57,361)

Related party transactions - Pr

Related party transactions - Proportionate share of income (loss) and changes in stockholder's equity from EVERTEC (Details) - EVERTEC Inc. - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Related Party Transaction [Line Items]
Share of income from investment	$ 3,602	$ 4,297
Share of other changes in stockholders equity	785	895
Share of changes in equity recognized in income	$ 4,387	$ 5,192

Related party transactions - Im

Related party transactions - Impact on the results of operations of transactions between the Corporation and EVERTEC (Details) - EVERTEC Inc. - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Related Party Transaction [Line Items]
Related Party Transaction, Amounts of Transaction	$ (48,146)	$ (43,588)
Deposits
Related Party Transaction [Line Items]
Interest Expense Related Party	(67)	(17)
Other service fees
Related Party Transaction [Line Items]
Related Party Transaction Revenues From Transactions With Related Party	5,489	8,219
Net occupancy
Related Party Transaction [Line Items]
Related Party Transaction Revenues From Transactions With Related Party	1,767	1,796
Professional fees
Related Party Transaction [Line Items]
Expenses from Transactions with related party	(55,596)	(53,862)
Other operating expenses
Related Party Transaction [Line Items]
Related Party Transaction Revenues From Transactions With Related Party	$ 261	$ 276

Related party transactions - _2

Related party transactions - Corporation's equity in PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Related Party Transaction [Line Items]
Equity Method Investments	$ 243,578	$ 237,081
PRLP 2011 Holding, LLC
Related Party Transaction [Line Items]
Equity Method Investments	5,276	6,306
PR Asset Portfolio 2013-1 International, LLC
Related Party Transaction [Line Items]
Equity Method Investments	$ 3,657	$ 3,333

Related party transactions - De

Related party transactions - Deposits with PRLP 2011 Holdings, LLC and PR Asset Portfolio 2013-1 International, LLC (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
PRLP 2011 Holding, LLC
Related Party Transaction [Line Items]
Deposits	$ (20)	$ (3)
PR Asset Portfolio 2013-1 International, LLC
Related Party Transaction [Line Items]
Deposits	$ (5,793)	$ (5,081)

Related party transactions - _3

Related party transactions - Proportionate share of income (loss) (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2020	Dec. 31, 2019
PRLP 2011 Holding, LLC
Related Party Transaction [Line Items]
Share of (loss) income from equity method investments	$ (1,030)	$ (120)
PR Asset Portfolio 2013-1 International, LLC
Related Party Transaction [Line Items]
Share of (loss) income from equity method investments	$ 324	$ 296

Related party transactions - Re

Related party transactions - Related party transactions with affiliated company - Additional Information 1 (Details) - USD ($)	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Related Party Transaction
Financing Receivable Modifications Recorded Investment	$ 1,604,482,000		$ 1,587,684,000
Aggregated unpaid principal balance			1,223,205,000
Related Party With Investment Companies
Related Party Transaction
Line of credit facility maximum borrowing capacity	275,000,000		$ 330,000,000
Administrative Fees	1,600,000	$ 1,500,000
Waived Fees	500,000	500,000
Net fees	$ 1,100,000	1,000,000
Credit Facilities Terms	The aggregate sum of all outstanding balances under all credit facilities that may be made available by BPPR, from time to time, to those investment companies for which BPPR acts as investment advisor or co-investment advisor, shall never exceed the lesser of $200 million or 10% of BPPR’s capital.
Line of credit facility average amount oustanding	$ 0
Reliable Financial Services
Related Party Transaction
Sublease Expense		$ 400,000

Related party transactions - _4

Related party transactions - Related party transactions with affiliated company - Additional Information 2 (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Related Party Transaction
Aggregated unpaid principal balance			$ 1,223,205
Charge-offs	$ 78,683	$ 79,841
EVERTEC Inc.
Related Party Transaction
Related Party Transaction, Amounts of Transaction	$ 48,146	$ 43,588

Related party transactions - _5

Related party transactions - Related party transactions with affiliated company - Equity Method - Additional Information (Details) - USD ($)	3 Months Ended		12 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019	Mar. 31, 2013	Sep. 30, 2011
Related Party Transaction
Carrying value of equity method Investment	$ 243,578,000		$ 237,081,000
PRLP 2011 Holding, LLC
Related Party Transaction
Equity Method Investment Ownership Percentage	24.90%				24.90%
Equity Method Investment Distributions	$ 0	$ 0
PR Asset Portfolio 2013-1 International, LLC
Related Party Transaction
Equity Method Investment Ownership Percentage	24.90%			24.90%
Equity Method Investment Distributions	$ 0	1,300,000
EVERTEC Inc.
Related Party Transaction
Equity Method Investment Ownership Percentage	16.22%
Carrying value of equity method Investment	$ 74,323,000		73,534,000
Earnings from investments under the equity method	4,387,000	5,192,000
Equity Method Investment Dividends	$ 600,000		600,000
Number of shares held	11,654,803
BHD LEON
Related Party Transaction
Equity Method Investment Ownership Percentage	15.84%
Carrying value of equity method Investment	$ 157,900,000		$ 151,600,000
Earnings from investments under the equity method	$ 6,800,000	$ 5,500,000

Fair value measurement - Assets

Fair value measurement - Assets and liabilities measured at fair value on a recurring basis (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019	Dec. 31, 2018
Assets
Debt Securities Available for Sale, at Fair Value	$ 15,813,301	$ 17,648,473
Trading account debt securities, excluding derivatives	42,545	40,321
Mortgage servicing rights	147,311	150,906	$ 167,813	$ 169,777
US Treasury Securities
Assets
Debt Securities Available for Sale, at Fair Value	10,417,513	12,056,255
Obligations of U.S. Government sponsored entities
Assets
Debt Securities Available for Sale, at Fair Value	86,336	122,404
Obligations of Puerto Rico, States and political subdivisions
Assets
Debt Securities Available for Sale, at Fair Value		6,975
Collateralized Mortgage Obligations - Federal agencies
Assets
Debt Securities Available for Sale, at Fair Value	560,836	586,175
Mortgage Backed Securities
Assets
Debt Securities Available for Sale, at Fair Value	4,748,300	4,876,314
Other
Assets
Debt Securities Available for Sale, at Fair Value	316	350
Recurring
Assets
Debt Securities Available for Sale, at Fair Value	15,813,301	17,648,473
Trading account debt securities, excluding derivatives	42,545	40,321
Equity securities at fair value	21,601	21,327
Mortgage servicing rights	147,311	150,906
Derivatives	9,534	17,966
Total	16,034,292	17,878,993
Liabilities
Derivatives	(12,037)	(16,619)
Total	(12,037)	(16,619)
Recurring | US Treasury Securities
Assets
Debt Securities Available for Sale, at Fair Value	10,417,513	12,056,255
Trading account debt securities, excluding derivatives	1	7,083
Recurring | Obligations of U.S. Government sponsored entities
Assets
Debt Securities Available for Sale, at Fair Value	86,336	122,404
Recurring | Obligations of Puerto Rico, States and political subdivisions
Assets
Debt Securities Available for Sale, at Fair Value		6,975
Trading account debt securities, excluding derivatives	109	633
Recurring | Collateralized Mortgage Obligations - Federal agencies
Assets
Debt Securities Available for Sale, at Fair Value	560,836	586,175
Recurring | Mortgage Backed Securities
Assets
Debt Securities Available for Sale, at Fair Value	4,748,300	4,876,314
Trading account debt securities, excluding derivatives	38,468	28,556
Recurring | Other
Assets
Debt Securities Available for Sale, at Fair Value	316	350
Trading account debt securities, excluding derivatives	3,424	3,443
Recurring | CMO
Assets
Trading account debt securities, excluding derivatives	543	606
Recurring | Level 1
Assets
Debt Securities Available for Sale, at Fair Value	2,099,856	3,841,715
Trading account debt securities, excluding derivatives	1	7,081
Equity securities at fair value	0	0
Mortgage servicing rights	0	0
Derivatives	0	0
Total	2,099,857	3,848,796
Liabilities
Derivatives	0	0
Total	0	0
Recurring | Level 1 | US Treasury Securities
Assets
Debt Securities Available for Sale, at Fair Value	2,099,856	3,841,715
Trading account debt securities, excluding derivatives	1	7,081
Recurring | Level 1 | Obligations of U.S. Government sponsored entities
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Recurring | Level 1 | Obligations of Puerto Rico, States and political subdivisions
Assets
Debt Securities Available for Sale, at Fair Value		0
Trading account debt securities, excluding derivatives	0	0
Recurring | Level 1 | Collateralized Mortgage Obligations - Federal agencies
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Recurring | Level 1 | Mortgage Backed Securities
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring | Level 1 | Other
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring | Level 1 | CMO
Assets
Trading account debt securities, excluding derivatives	0	0
Recurring | Level 2
Assets
Debt Securities Available for Sale, at Fair Value	13,712,268	13,805,576
Trading account debt securities, excluding derivatives	41,649	32,270
Equity securities at fair value	21,601	21,327
Mortgage servicing rights	0	0
Derivatives	9,534	17,966
Total	13,785,052	13,877,139
Liabilities
Derivatives	(12,037)	(16,619)
Total	(12,037)	(16,619)
Recurring | Level 2 | US Treasury Securities
Assets
Debt Securities Available for Sale, at Fair Value	8,317,657	8,214,540
Trading account debt securities, excluding derivatives	0	2
Recurring | Level 2 | Obligations of U.S. Government sponsored entities
Assets
Debt Securities Available for Sale, at Fair Value	86,336	122,404
Recurring | Level 2 | Obligations of Puerto Rico, States and political subdivisions
Assets
Debt Securities Available for Sale, at Fair Value		6,975
Trading account debt securities, excluding derivatives	109	633
Recurring | Level 2 | Collateralized Mortgage Obligations - Federal agencies
Assets
Debt Securities Available for Sale, at Fair Value	560,836	586,175
Recurring | Level 2 | Mortgage Backed Securities
Assets
Debt Securities Available for Sale, at Fair Value	4,747,123	4,875,132
Trading account debt securities, excluding derivatives	38,468	28,556
Recurring | Level 2 | Other
Assets
Debt Securities Available for Sale, at Fair Value	316	350
Trading account debt securities, excluding derivatives	2,996	3,003
Recurring | Level 2 | CMO
Assets
Trading account debt securities, excluding derivatives	76	76
Recurring | Level 3
Assets
Debt Securities Available for Sale, at Fair Value	1,177	1,182
Trading account debt securities, excluding derivatives	895	970
Equity securities at fair value	0	0
Mortgage servicing rights	147,311	150,906
Derivatives	0	0
Total	149,383	153,058
Liabilities
Derivatives	0	0
Total	0	0
Recurring | Level 3 | US Treasury Securities
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring | Level 3 | Obligations of U.S. Government sponsored entities
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Recurring | Level 3 | Obligations of Puerto Rico, States and political subdivisions
Assets
Debt Securities Available for Sale, at Fair Value		0
Trading account debt securities, excluding derivatives	0	0
Recurring | Level 3 | Collateralized Mortgage Obligations - Federal agencies
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Recurring | Level 3 | Mortgage Backed Securities
Assets
Debt Securities Available for Sale, at Fair Value	1,177	1,182
Trading account debt securities, excluding derivatives	0	0
Recurring | Level 3 | Other
Assets
Debt Securities Available for Sale, at Fair Value	0	0
Trading account debt securities, excluding derivatives	428	440	478
Recurring | Level 3 | CMO
Assets
Trading account debt securities, excluding derivatives	$ 467	$ 530	$ 595

Fair value measurement - Asse_2

Fair value measurement - Assets measured at fair value on nonrecurring basis (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Other real estate	$ 123,922		$ 122,072
Nonrecurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans	3,151	$ 13,147
Other real estate	10,742	8,035
Other foreclosed assets	1,021	1,283
Total	14,914	22,465
Loans - write-down	(497)	(3,316)
Other real estate owned - write down	(1,368)	(1,889)
Other foreclosed assets - write down	(152)	(118)
Total assets measured - write down	(2,017)	(5,323)
Nonrecurring | Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans	0	0
Other real estate	0	0
Other foreclosed assets	0	0
Total	0	0
Nonrecurring | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans	0	0
Other real estate	0	0
Other foreclosed assets	0	0
Total	0	0
Nonrecurring | Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Loans	3,151	13,147
Other real estate	10,742	8,035
Other foreclosed assets	1,021	1,283
Total	$ 14,914	$ 22,465

Fair value measurement - Change

Fair value measurement - Changes in level 3 assets and liabilities measured at fair value on a recurring basis (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Assets, Fair Value Disclosure [Abstract]
Beginning Balance	$ 153,058	$ 172,149
Gains (Losses) included in earnings	(5,240)	(3,832)
Gains (losses) included in OCI	(5)	2
Additions	1,636	1,875
Settlements	(66)	(30)
Ending Balance	149,383	170,164
Fair Value Assets Measured On Recurring Basis Change In Unrealized Gain Loss	(2,432)	(744)
Debt securities available-for-sale | Mortgage Backed Securities
Assets, Fair Value Disclosure [Abstract]
Beginning Balance	1,182	1,233
Gains (Losses) included in earnings	0	0
Gains (losses) included in OCI	(5)	2
Additions	0	0
Settlements	0	0
Ending Balance	1,177	1,235
Fair Value Assets Measured On Recurring Basis Change In Unrealized Gain Loss	0	0
Trading account debt securities | Mortgage Backed Securities
Assets, Fair Value Disclosure [Abstract]
Beginning Balance	0	43
Gains (Losses) included in earnings	0	0
Gains (losses) included in OCI	0	0
Additions	0	0
Settlements	0	0
Ending Balance	0	43
Fair Value Assets Measured On Recurring Basis Change In Unrealized Gain Loss	0	0
Trading account debt securities | CMO
Assets, Fair Value Disclosure [Abstract]
Beginning Balance	530	611
Gains (Losses) included in earnings	1	0
Gains (losses) included in OCI	0	0
Additions	2	14
Settlements	(66)	(30)
Ending Balance	467	595
Fair Value Assets Measured On Recurring Basis Change In Unrealized Gain Loss	1	0
Trading account debt securities | Other
Assets, Fair Value Disclosure [Abstract]
Beginning Balance	440	485
Gains (Losses) included in earnings	(12)	(7)
Gains (losses) included in OCI	0	0
Additions	0	0
Settlements	0	0
Ending Balance	428	478
Fair Value Assets Measured On Recurring Basis Change In Unrealized Gain Loss	6	3
Mortgage Servicing Rights
Assets, Fair Value Disclosure [Abstract]
Beginning Balance	150,906	169,777
Gains (Losses) included in earnings	(5,229)	(3,825)
Gains (losses) included in OCI	0	0
Additions	1,634	1,861
Settlements	0	0
Ending Balance	147,311	167,813
Fair Value Assets Measured On Recurring Basis Change In Unrealized Gain Loss	$ (2,439)	$ (747)

Fair value measurement - Gains

Fair value measurement - Gains and losses (realized and unrealized) included in earnings for level 3 assets and liabilities (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Fair Value Assets And Liabilities Measured On Recurring Basis Unobservable Input Reconciliation Abstract
Gains (Losses) included in earnings	$ (5,240)	$ (3,832)
Change in unrealized gain loss - Fair value assets	(2,432)	(744)
Mortgage banking activities
Fair Value Assets And Liabilities Measured On Recurring Basis Unobservable Input Reconciliation Abstract
Gains (Losses) included in earnings	(5,229)	(3,825)
Change in unrealized gain loss - Fair value assets	(2,439)	(747)
Trading gains losses
Fair Value Assets And Liabilities Measured On Recurring Basis Unobservable Input Reconciliation Abstract
Gains (Losses) included in earnings	(11)	(7)
Change in unrealized gain loss - Fair value assets	$ 7	$ 3

Fair value measurement - Quanti

Fair value measurement - Quantitative inputs level 3 (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019	Dec. 31, 2018
Assets
Trading Securities Debt	$ 42,545		$ 40,321
Mortgage servicing rights	147,311	$ 167,813	150,906	$ 169,777
Other real estate	123,922		122,072
Recurring
Assets
Trading Securities Debt	42,545		40,321
Mortgage servicing rights	147,311		150,906
Recurring | CMO
Assets
Trading Securities Debt	543		606
Recurring | Other
Assets
Trading Securities Debt	3,424		3,443
Recurring | Level 3
Assets
Trading Securities Debt	895		970
Mortgage servicing rights	147,311		150,906
Recurring | Level 3 | Mortgage Servicing Rights
Assets
Mortgage servicing rights	$ 147,311	$ 167,813
Recurring | Level 3 | Mortgage Servicing Rights | Discounted cash flow approach | Minimum
Unobservable inputs
Weighted average life	1 month 6 days	1 month 6 days
Prepayment speed	0.20%	0.20%
Discount rate	9.50%	9.50%
Recurring | Level 3 | Mortgage Servicing Rights | Discounted cash flow approach | Maximum
Unobservable inputs
Weighted average life	14 years 3 months 18 days	15 years 7 months 6 days
Prepayment speed	18.90%	23.20%
Discount rate	14.70%	24.50%
Recurring | Level 3 | Mortgage Servicing Rights | Discounted cash flow approach | Weighted Average
Unobservable inputs
Weighted average life	7 years 2 months 12 days	6 years 9 months 18 days
Prepayment speed	6.30%	5.40%
Discount rate	11.10%	11.20%
Recurring | Level 3 | CMO
Assets
Trading Securities Debt	$ 467	$ 595	530
Recurring | Level 3 | CMO | Trading account debt securities | Discounted cash flow approach | Minimum
Unobservable inputs
Weighted average life	1 month 6 days	1 year 2 months 12 days
Yield	3.70%	3.90%
Prepayment speed	14.50%	15.00%
Recurring | Level 3 | CMO | Trading account debt securities | Discounted cash flow approach | Maximum
Unobservable inputs
Weighted average life	1 year 7 months 6 days	2 years
Yield	4.30%	4.40%
Prepayment speed	21.20%	19.60%
Recurring | Level 3 | CMO | Trading account debt securities | Discounted cash flow approach | Weighted Average
Unobservable inputs
Weighted average life	1 year 6 months	1 year 9 months 18 days
Yield	3.80%	4.10%
Prepayment speed	18.40%	17.70%
Recurring | Level 3 | Other
Assets
Trading Securities Debt	$ 428	$ 478	$ 440
Recurring | Level 3 | Other | Trading account debt securities | Discounted cash flow approach
Unobservable inputs
Weighted average life	3 years 9 months 18 days	5 years 2 months 12 days
Yield	12.00%	12.00%
Prepayment speed	10.80%	10.80%
Nonrecurring
Assets
Loans	$ 3,151	$ 13,147
Other real estate	10,742	8,035
Nonrecurring | Level 3
Assets
Loans	3,151	13,147
Other real estate	10,742	8,035
Nonrecurring | Level 3 | Loan
Assets
Loans	$ 3,151	$ 9,610
Nonrecurring | Level 3 | Loan | Valuation Technique External Appraisal
Unobservable inputs
Haircut applied on external appraisal	10.00%
Nonrecurring | Level 3 | Loan | Valuation Technique External Appraisal | Minimum
Unobservable inputs
Haircut applied on external appraisal		11.40%
Nonrecurring | Level 3 | Loan | Valuation Technique External Appraisal | Maximum
Unobservable inputs
Haircut applied on external appraisal		25.00%
Nonrecurring | Level 3 | Loan | Valuation Technique External Appraisal | Weighted Average
Unobservable inputs
Haircut applied on external appraisal		13.80%
Nonrecurring | Level 3 | Other real estate owned
Assets
Other real estate	$ 7,050	$ 5,871
Nonrecurring | Level 3 | Other real estate owned | Valuation Technique External Appraisal | Minimum
Unobservable inputs
Haircut applied on external appraisal	5.00%	15.00%
Nonrecurring | Level 3 | Other real estate owned | Valuation Technique External Appraisal | Maximum
Unobservable inputs
Haircut applied on external appraisal	30.00%	25.00%
Nonrecurring | Level 3 | Other real estate owned | Valuation Technique External Appraisal | Weighted Average
Unobservable inputs
Haircut applied on external appraisal	22.30%	21.20%

Fair value measurement - Additi

Fair value measurement - Additional Information (Details)	3 Months Ended
	Mar. 31, 2020
Mortgage Servicing Rights
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair Value Measurements, Sensitivity Analysis, Description	The significant unobservable inputs used in the fair value measurement of the Corporation’s mortgage servicing rights are constant prepayment rates and discount rates. Increases in interest rates may result in lower prepayments. Discount rates vary according to products and / or portfolios depending on the perceived risk. Increases in discount rates result in a lower fair value measurement
Mortgage Backed Securities | Trading account debt securities
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair Value Measurements, Sensitivity Analysis, Description	The significant unobservable inputs used in the fair value measurement of the Corporation’s collateralized mortgage obligations and interest-only collateralized mortgage obligation (reported as “other”), which are classified in the “trading” category, are yield, constant prepayment rate, and weighted average life. Significant increases (decreases) in any of those inputs in isolation would result in significantly lower (higher) fair value measurement. Generally, a change in the assumption used for the constant prepayment rate will generate a directionally opposite change in the weighted average life. For example, as the average life is reduced by a higher constant prepayment rate, a lower yield will be realized, and when there is a reduction in the constant prepayment rate, the average life of these collateralized mortgage obligations will extend, thus resulting in a higher yield.

Fair value of financial instr_3

Fair value of financial instruments - Carrying or notional amounts and estimated fair values for financial instruments (Details) - USD ($)	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019	Dec. 31, 2018
Carrying amount
Financial Assets:
Cash and due from banks	$ 445,551,000	$ 388,311,000
Money market investments	5,941,716,000	3,262,286,000
Trading account debt securities, excluding derivatives	42,545,000	40,321,000
Debt Securities Available for Sale, at Fair Value	15,813,301,000	17,648,473,000
Debt securities held-to-maturity, net	81,873,000	97,662,000
Equity securities:
FHLB Stock	46,316,000	43,787,000
FRB stock	93,838,000	93,470,000
Other investments	22,904,000	22,630,000
Equity securities	163,058,000	159,887,000
Loans held-for-sale	87,855,000	59,203,000
Loans held in portfolio, net	26,742,556,000	26,929,165,000
Mortgage servicing rights	147,311,000	150,906,000
Derivatives	9,534,000	17,966,000
Deposits
Demand deposits	36,269,352,000	36,083,809,000
Time deposits	8,527,824,000	7,674,797,000
Total deposits	44,797,176,000	43,758,606,000
Assets sold under agreements to repurchase	178,766,000	193,378,000
Other short-term borrowings	100,000,000
Notes payable:
Advances with the FHLB	377,598,000	421,399,000
Unsecured senior debt securities	295,624,000	295,307,000
Junior Subordinated Debenture Owed To Unconsolidated Subsidiary Trust	384,909,000	384,902,000
Notes Payable	1,058,131,000	1,101,608,000
Derivatives	12,037,000	16,619,000
Carrying amount | Obligations of Puerto Rico, States and political subdivisions
Financial Assets:
Debt securities held-to-maturity, net	69,771,000	85,556,000
Carrying amount | Collateralized Mortgage Obligations - Federal agencies
Financial Assets:
Debt securities held-to-maturity, net	41,000	45,000
Carrying amount | Securities in wholly owned statutory business trusts
Financial Assets:
Debt securities held-to-maturity, net	11,561,000	11,561,000
Carrying amount | Other
Financial Assets:
Debt securities held-to-maturity, net	500,000	500,000
Cash and due from banks	445,551,000	388,311,000
Money market investments	5,941,716,000	3,262,286,000
Trading account debt securities, excluding derivatives	42,545,000	40,321,000
Debt Securities Available for Sale, at Fair Value	15,813,301,000	17,648,473,000
Debt securities held-to-maturity, net	81,873,000	97,662,000
Equity securities:
Equity securities	163,058,000	159,887,000
Loans held in portfolio, net	26,742,556,000	26,929,165,000
Mortgage servicing rights	147,311,000	150,906,000	$ 167,813,000	$ 169,777,000
Deposits
Time deposits	8,527,824,000	7,674,797,000
Total deposits	44,797,176,000	43,758,606,000
Assets sold under agreements to repurchase	178,766,000	193,378,000
Other short-term borrowings	100,000,000	0
Notes payable:
Notes Payable	1,058,131,000	1,101,608,000
Obligations of Puerto Rico, States and political subdivisions
Financial Assets:
Debt Securities Available for Sale, at Fair Value		6,975,000
Debt securities held-to-maturity, net	69,771,000
Collateralized Mortgage Obligations - Federal agencies
Financial Assets:
Debt Securities Available for Sale, at Fair Value	560,836,000	586,175,000
Debt securities held-to-maturity, net	41,000
Securities in wholly owned statutory business trusts
Financial Assets:
Debt securities held-to-maturity, net	11,561,000
Other
Financial Assets:
Debt Securities Available for Sale, at Fair Value	316,000	350,000
Debt securities held-to-maturity, net	500,000
Fair Value
Financial Assets:
Cash and due from banks	445,551,000	388,311,000
Money market investments	5,941,716,000	3,262,286,000
Trading account debt securities, excluding derivatives	42,545,000	40,321,000
Debt Securities Available for Sale, at Fair Value	15,813,301,000	17,648,473,000
Debt securities held-to-maturity, net	80,400,000	105,110,000
Equity securities:
FHLB Stock	46,316,000	43,787,000
FRB stock	93,838,000	93,470,000
Other investments	28,305,000	28,695,000
Equity securities	168,459,000	165,952,000
Loans held-for-sale	91,182,000	60,030,000
Loans held in portfolio, net	24,977,460,000	25,051,400,000
Mortgage servicing rights	147,311,000	150,906,000
Derivatives	9,534,000	17,966,000
Deposits
Demand deposits	36,269,352,000	36,083,809,000
Time deposits	8,398,572,000	7,598,732,000
Total deposits	44,667,924,000	43,682,541,000
Assets sold under agreements to repurchase	178,104,000	193,271,000
Other short-term borrowings	100,000,000
Notes payable:
Advances with the FHLB	393,674,000	429,718,000
Unsecured senior debt securities	309,228,000	323,415,000
Junior Subordinated Debenture Owed To Unconsolidated Subsidiary Trust	371,086,000	395,216,000
Notes Payable	1,073,988,000	1,148,349,000
Derivatives	12,037,000	16,619,000
Fair Value | Obligations of Puerto Rico, States and political subdivisions
Financial Assets:
Debt securities held-to-maturity, net	68,296,000	93,002,000
Fair Value | Collateralized Mortgage Obligations - Federal agencies
Financial Assets:
Debt securities held-to-maturity, net	43,000	47,000
Fair Value | Securities in wholly owned statutory business trusts
Financial Assets:
Debt securities held-to-maturity, net	11,561,000	11,561,000
Fair Value | Other
Financial Assets:
Debt securities held-to-maturity, net	500,000	500,000
Fair Value | Level 1
Financial Assets:
Cash and due from banks	445,551,000	388,311,000
Money market investments	5,935,945,000	3,256,274,000
Trading account debt securities, excluding derivatives	1,000	7,081,000
Debt Securities Available for Sale, at Fair Value	2,099,856,000	3,841,715,000
Debt securities held-to-maturity, net	0	0
Equity securities:
FHLB Stock	0	0
FRB stock	0	0
Other investments	0	0
Equity securities	0	0
Loans held-for-sale	0	0
Loans held in portfolio, net	0	0
Mortgage servicing rights	0	0
Derivatives	0	0
Deposits
Demand deposits	0	0
Time deposits	0	0
Total deposits	0	0
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0
Notes payable:
Advances with the FHLB	0	0
Unsecured senior debt securities	0	0
Junior Subordinated Debenture Owed To Unconsolidated Subsidiary Trust	0	0
Notes Payable	0	0
Derivatives	0	0
Fair Value | Level 1 | Obligations of Puerto Rico, States and political subdivisions
Financial Assets:
Debt securities held-to-maturity, net	0	0
Fair Value | Level 1 | Collateralized Mortgage Obligations - Federal agencies
Financial Assets:
Debt securities held-to-maturity, net	0	0
Fair Value | Level 1 | Securities in wholly owned statutory business trusts
Financial Assets:
Debt securities held-to-maturity, net	0	0
Fair Value | Level 1 | Other
Financial Assets:
Debt securities held-to-maturity, net	0	0
Fair Value | Level 2
Financial Assets:
Cash and due from banks	0	0
Money market investments	5,771,000	6,012,000
Trading account debt securities, excluding derivatives	41,649,000	32,270,000
Debt Securities Available for Sale, at Fair Value	13,712,268,000	13,805,576,000
Debt securities held-to-maturity, net	12,061,000	12,061,000
Equity securities:
FHLB Stock	46,316,000	43,787,000
FRB stock	93,838,000	93,470,000
Other investments	21,601,000	21,328,000
Equity securities	161,755,000	158,585,000
Loans held-for-sale	0	0
Loans held in portfolio, net	0	0
Mortgage servicing rights	0	0
Derivatives	9,534,000	17,966,000
Deposits
Demand deposits	36,269,352,000	36,083,809,000
Time deposits	8,398,572,000	7,598,732,000
Total deposits	44,667,924,000	43,682,541,000
Assets sold under agreements to repurchase	178,104,000	193,271,000
Other short-term borrowings	100,000,000
Notes payable:
Advances with the FHLB	393,674,000	429,718,000
Unsecured senior debt securities	309,228,000	323,415,000
Junior Subordinated Debenture Owed To Unconsolidated Subsidiary Trust	371,086,000	395,216,000
Notes Payable	1,073,988,000	1,148,349,000
Derivatives	12,037,000	16,619,000
Fair Value | Level 2 | Obligations of Puerto Rico, States and political subdivisions
Financial Assets:
Debt securities held-to-maturity, net	0	0
Fair Value | Level 2 | Collateralized Mortgage Obligations - Federal agencies
Financial Assets:
Debt securities held-to-maturity, net	0	0
Fair Value | Level 2 | Securities in wholly owned statutory business trusts
Financial Assets:
Debt securities held-to-maturity, net	11,561,000	11,561,000
Fair Value | Level 2 | Other
Financial Assets:
Debt securities held-to-maturity, net	500,000	500,000
Fair Value | Level 3
Financial Assets:
Cash and due from banks	0	0
Money market investments	0	0
Trading account debt securities, excluding derivatives	895,000	970,000
Debt Securities Available for Sale, at Fair Value	1,177,000	1,182,000
Debt securities held-to-maturity, net	68,339,000	93,049,000
Equity securities:
FHLB Stock	0	0
FRB stock	0	0
Other investments	6,704,000	7,367,000
Equity securities	6,704,000	7,367,000
Loans held-for-sale	91,182,000	60,030,000
Loans held in portfolio, net	24,977,460,000	25,051,400,000
Mortgage servicing rights	147,311,000	150,906,000
Derivatives	0	0
Deposits
Demand deposits	0	0
Time deposits	0	0
Total deposits	0	0
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0
Notes payable:
Advances with the FHLB	0	0
Unsecured senior debt securities	0	0
Junior Subordinated Debenture Owed To Unconsolidated Subsidiary Trust	0	0
Notes Payable	0	0
Derivatives	0	0
Fair Value | Level 3 | Obligations of Puerto Rico, States and political subdivisions
Financial Assets:
Debt securities held-to-maturity, net	68,296,000	93,002,000
Fair Value | Level 3 | Collateralized Mortgage Obligations - Federal agencies
Financial Assets:
Debt securities held-to-maturity, net	43,000	47,000
Fair Value | Level 3 | Securities in wholly owned statutory business trusts
Financial Assets:
Debt securities held-to-maturity, net	0	0
Fair Value | Level 3 | Other
Financial Assets:
Debt securities held-to-maturity, net	$ 0	$ 0

Fair Value of financial instr_4

Fair Value of financial instruments- Additional Information (Details) - USD ($) $ in Millions	Mar. 31, 2020	Dec. 31, 2019
Letter Of Credit
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Fair Value Disclosure Off balance Sheet Risks Face Amount Asset	$ 73	$ 78
Commitments To Extend Credit
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]
Fair Value Disclosure Off balance Sheet Risks Face Amount Asset	$ 8,200	$ 8,400

Net income per common share - C

Net income per common share - Computation of net income (loss) per common share (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Earnings Per Share, Basic and Diluted [Abstract]
Net income	$ 34,302	$ 167,925
Preferred stock dividends	(670)	(931)
Net income applicable to common stock	$ 33,632	$ 166,994
Average common shares outstanding	90,788,557	98,581,743
Average potential dilutive common shares	104,404	177,155
Average common shares outstanding - assuming dilution	90,892,961	98,758,898
Net Income per Common Share - Basic	$ 0.37	$ 1.69
Net Income per Common Share - Diluted	$ 0.37	$ 1.69

Net income per common share - A

Net income per common share - Additional Information (Details) - USD ($) $ / shares in Units, $ in Millions	1 Months Ended	3 Months Ended
	Jan. 30, 2020	Mar. 31, 2020	Mar. 31, 2019
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount		4,228,622
Accelerated share repurchase early termination (Shares)		642,400
Common Stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Common Shares Repurchased Accelerated Share Repurchase Agreements	7,055,919
Accelerate Share Repurchase
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Accelerated Share Repurchases Final Price Paid Per Share			$ 53.58
Initial shares received as part of an accelerated share repurchase program	7,055,919		3,500,000
Stock repurchase program authorized amount	$ 500		$ 250
Accelerated share repurchases settlement receipt	500		$ 250
Common Shares Repurchased Accelerated Share Repurchase Agreements			1,165,607
Accelerated share repurchase early termination (Shares)		642,400
Accelerate Share Repurchase | COVID-19
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Common shares repurchased agreement to be received	$ 167

Revenue from contracts with c_3

Revenue from contracts with customers - Revenue streams (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Service charges on deposit accounts
Revenue From Contract With Customer Excluding Assessed Tax	$ 41,659	$ 38,691
BPPR
Revenue From Contract With Customer Excluding Assessed Tax	87,435	81,768
BPPR | Service charges on deposit accounts
Revenue From Contract With Customer Excluding Assessed Tax	38,331	35,064
BPPR | Debit card fees
Revenue From Contract With Customer Excluding Assessed Tax	9,999	10,899
BPPR | Insurance fees, excluding reinsurance
Revenue From Contract With Customer Excluding Assessed Tax	7,688	7,445
BPPR | Credit card fees excluding late fees and membership fees
Revenue From Contract With Customer Excluding Assessed Tax	19,768	18,286
BPPR | Sale and administration of investment products
Revenue From Contract With Customer Excluding Assessed Tax	6,263	5,259
BPPR | Trust fees
Revenue From Contract With Customer Excluding Assessed Tax	5,386	4,815
Popular U.S.
Revenue From Contract With Customer Excluding Assessed Tax	4,545	4,884
Popular U.S. | Service charges on deposit accounts
Revenue From Contract With Customer Excluding Assessed Tax	3,328	3,627
Popular U.S. | Debit card fees
Revenue From Contract With Customer Excluding Assessed Tax	238	271
Popular U.S. | Insurance fees, excluding reinsurance
Revenue From Contract With Customer Excluding Assessed Tax	737	770
Popular U.S. | Credit card fees excluding late fees and membership fees
Revenue From Contract With Customer Excluding Assessed Tax	242	216
Popular U.S. | Sale and administration of investment products
Revenue From Contract With Customer Excluding Assessed Tax	0	0
Popular U.S. | Trust fees
Revenue From Contract With Customer Excluding Assessed Tax	$ 0	$ 0

Revenue from contracts with c_4

Revenue from contracts with customers - Revenue streams - Parenthetical (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Intersegment Transaction
Revenue From Contract With Customer Excluding Assessed Tax	$ 0.3	$ 0.2

Leases - Future minimum payment

Leases - Future minimum payments (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Operating lease liabilities under Topic 842
Operating leases - 2020	$ 22,908	$ 29,872
Operating leases - 2021	28,201	27,445
Operating leases - 2022	24,113	23,540
Operating leases - 2023	21,829	21,257
Operating leases - 2024	20,729	20,176
Operating leases - later years	70,978	70,842
Operating leases - Total	188,758	193,132
Less: Imputed interest	(26,797)	(27,993)
Operating lease liabilities	161,961	165,139
Finance lease liabilities under Topic 842
Finance leases - 2020	2,411	3,068
Finance leases - 2021	3,299	3,159
Finance leases - 2022	3,392	3,252
Finance leases - 2023	3,489	3,349
Finance leases - 2024	3,594	3,448
Finance leases - later years	8,938	8,220
Finance leases - Total	25,123	24,496
Less: imputed interest	(4,594)	(4,686)
Finance lease liabilities	$ 20,529	$ 19,810

Leases - Lease cost (Details)

Leases - Lease cost (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Lease Cost [Abstract]
Amortization of ROU assets	$ 520	$ 458
Interest on lease liabilities	313	321
Operating lease cost	7,914	8,155
Short-term lease cost	57	24
Variable lease cost	11	0
Sublease Income	(30)	(25)
Total lease cost	$ 8,785	$ 8,933

Leases - Supplemental cash flow

Leases - Supplemental cash flow information and other related information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Leases [Abstract]
Operating cash flows from operating leases	$ 7,822	$ 7,391
Operating cash flows from finance leases	313	327
Financing cash flows from finance leases	538	439
ROU assets obtained in exchange for new lease obligations - Operating leases	259	356
ROU assets obtained in exchange for new lease obligations - Finance leases	$ 0	$ 3,308
Weighted average remaining term - Operating leases	8 years 7 months 6 days	8 years 4 months 24 days
Weighted average remaining lease term - Finance leases	7 years 3 months 18 days	8 years 10 months 24 days
Weighted average discount rate - Operating leases	3.40%	3.80%
Weighted average discount rate - Finance leases	5.70%	5.70%

Leases - Additional Information

Leases - Additional Information (Details) $ in Millions	3 Months Ended
	Mar. 31, 2020USD ($)
Leases [Abstract]
Undiscounted contract amount operating leases not yet commenced	$ 5.9
Undiscounted contract amount finance leases not yet commenced	$ 5.3
Minimum
Leases
Remaining lease term of contract	2 months 12 days
Operating lease contract not yet commenced	10 years
Maximum
Leases
Remaining lease term of contract	33 years 9 months 18 days
Lessee remaining lease renewal term	20 years
Operating lease contract not yet commenced	20 years

Pension and postretirement be_3

Pension and postretirement benefits - Components of net periodic benefit cost (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Pension Plans
Personnel costs:
Service cost	$ 0	$ 0
Other operating expenses
Interest cost	5,847	7,110
Expected return on plan assets	(9,526)	(8,096)
Amortization of prior service cost (credit)	0	0
Amortization of net loss	5,220	5,876
Total net periodic pension cost	1,541	4,890
OPEB Plan
Personnel costs:
Service cost	178	190
Other operating expenses
Interest cost	1,228	1,489
Expected return on plan assets	0	0
Amortization of prior service cost (credit)	0	0
Amortization of net loss	142	0
Total net periodic pension cost	$ 1,548	$ 1,679

Pension and postretirement be_4

Pension and postretirement benefits - Employer contribution (Detail) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Dec. 31, 2020
Pension Plans
Defined Benefit Plan Disclosure
Employer contribution	$ 57
Expected future employer contribution current year		$ 229
OPEB Plan
Defined Benefit Plan Disclosure
Employer contribution	$ 1,213
Expected future employer contribution current year		$ 6,516

Stock-based compensation - Summ

Stock-based compensation - Summary of incentive plan for members of management (Details) - Restricted Stock Units (RSUs) - Executive Officers - $ / shares	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Restricted Stock
Granted	87,706	84,590
Performance Based Shares
Restricted Stock
Non-vested at beginning of period	345,365	382,186
Granted	152,521	218,169
Performance Shares Quantity Adjustment	(7)	15,061
Vested	(160,333)	(270,051)
Non-vested at end of period	337,546	345,365
Weighted-Average Grant Date Fair Value
Non-vested at beginning of period	$ 41.68	$ 36.41
Granted	47.68	55.55
Performance Shares Quantity Adjustment	48.79	55.72
Vested	44.17	44.73
Non-vested at end of period	$ 42.83	$ 41.68

Stock-based compensation - Su_2

Stock-based compensation - Summary of incentive plan for members of the Board of Directors (Details) - Directors - $ / shares	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Restricted Stock Award
Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Nonvested Roll Forward
Non-vested at beginning of period	0	0
Granted	0	1,052
Vested	0	(1,052)
Forfeited	0	0
Non-vested at end of period	0	0
Weighted-Average Grant Date Fair Value
Non-vested at beginning of period	$ 0	$ 0
Granted	0	49.25
Vested	0	49.25
Forfeited	0	0
Non-vested at end of period	$ 0	$ 0
Restricted Stock Units (RSUs)
Share Based Compensation Arrangement By Share Based Payment Award Equity Instruments Other Than Options Nonvested Roll Forward
Non-vested at beginning of period	0	0
Granted	298	27,449
Vested	(298)	(27,449)
Forfeited	0	0
Non-vested at end of period	0	0
Weighted-Average Grant Date Fair Value
Non-vested at beginning of period	$ 0	$ 0
Granted	59.29	57.64
Vested	59.29	57.64
Forfeited	0	0
Non-vested at end of period	$ 0	$ 0

Stock-based compensation - Addi

Stock-based compensation - Additional Information (Details) - USD ($)	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Minimum
Stock-based compensation
Vested and expected to vest range based on shareholder return	50.00%
Maximum
Stock-based compensation
Vested and expected to vest range based on shareholder return	150.00%
Restricted Stock Award | Directors
Stock-based compensation
Stock granted	0	1,052
Restricted Stock Expense	$ 0	$ 100,000
Incentive award, tax benefit		$ 6,000
Restricted Stock Units (RSUs)
Stock-based compensation
Stock-Based Compensation, vesting rights	Unless otherwise stated in an agreement, the compensation cost associated with the shares of restricted stock is determined based on a two-prong vesting schedule. The first part is vested ratably over five years commencing at the date of grant (“the graduated vesting portion”) and the second part is vested at termination of employment after attainment of 55 years of age and 10 years of service (“the retirement vesting portion”). The graduated vesting portion is accelerated at termination of employment after attaining 55 years of age and 10 years of service. The vesting schedule for restricted shares granted on or after 2014 was modified as follows, the graduated vesting portion is vested ratably over four years commencing at the date of the grant and the retirement vesting portion is vested at termination of employment after attainment of the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service. The graduated vesting portion is accelerated at termination of employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service.
Restricted Stock Units (RSUs) | Executive Officers
Stock-based compensation
Stock granted	87,706	84,590
Restricted Stock Expense	$ 3,600,000	$ 3,800,000
Incentive award, tax benefit	400,000	$ 400,000
Fair Market Value of stock vested at vesting date	8,700,000
Windfall Net Of Shortfall	600,000
Restricted Stock Units (RSUs) | Executive Officers | Share Vesting On Grant Date
Stock-based compensation
Fair Market Value of stock vested at vesting date	$ 7,000,000
Restricted Stock Units (RSUs) | Directors
Stock-based compensation
Stock granted	298	27,449
Restricted Stock Expense	$ 18,000
Incentive award, tax benefit	2,000
Fair Market Value of stock vested at vesting date	18,000
Performance Based Shares | Executive Officers
Stock-based compensation
Total unrecognized compensation cost related to non-vested restricted stock awards and performance shares to members of management	$ 9,800,000
Stock granted	64,815	65,369
Restricted Stock Expense	$ 2,500,000	$ 3,600,000
Incentive award, tax benefit	$ 200,000	$ 300,000
Stock-Based Compensation, vesting rights	The number of shares that will ultimately vest ranges from 50% to a 150% of target based on both market (TSR) and performance (EPS and ROA) conditions. The performance shares vest at the end of the three-year performance cycle. If a participant terminates employment after attaining the earlier of 55 years of age and 10 years of service or 60 years of age and 5 years of service, the performance shares shall continue outstanding and vest at the end of the performance cycle.
Performance Based Shares | Executive Officers | Weighted Average
Stock-based compensation
Total unrecognized compensation cost related to non-vested restricted stock awards and performance shares to members of management, period of recognition (in years)	2 years 3 months 10 days

Income taxes - Differences betw

Income taxes - Differences between income tax expense (benefit) in Puerto Rico (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Amount
Income tax expense	$ 3,097	$ 50,223
PUERTO RICO
Amount
Computed income tax at statutory rates	14,025	81,806
Net benefit of net tax exempt interest income	(32,896)	(26,944)
Deferred tax asset valuation allowance	5,538	5,482
Difference in tax rates due to multiple jurisdictions	8,875	(2,862)
Effect of income subject to preferential tax rate	(1,900)	(2,928)
Adjustments in net deferred tax due to change in tax law	9,004	(3,130)
State and local taxes	(555)	1,624
Other	1,006	(2,825)
Income tax expense	$ 3,097	$ 50,223
% of pre-tax income
Computed income tax at statutory rates	38.00%	38.00%
Net benefit of net tax exempt interest income	(88.00%)	(12.00%)
Deferred tax asset valuation allowance	15.00%	2.00%
Difference in tax rates due to multiple jurisdictions	24.00%	(1.00%)
Effect of income subject to preferential tax rate	(5.00%)	(1.00%)
Adjustments in net deferred tax due to change in tax law	24.00%	(2.00%)
State and local taxes	(2.00%)	0.00%
Others	2.00%	(1.00%)
Income tax expense	8.00%	23.00%

Income taxes - Components of de

Income taxes - Components of deferred tax assets and liabilities (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019
Deferred tax assets:
Tax credits available for carryforward	$ 7,637	$ 7,637
Net operating loss and other carryforward available	835,492	829,599
Postretirement and pension benefits	81,912	82,623
Allowance for loan losses	504,011	416,456
Accelerated depreciation	8,347	8,353
FDIC-assisted transaction	82,936	82,684
Operating lease liabilities	45,483	46,081
Difference in outside basis from pass-through entities	53,892	21,670
Other temporary differences	39,595	34,014
Total gross deferred tax assets	1,659,519	1,530,481
Deferred tax liabilities:
Indefinite-lived intangibles	75,395	73,469
Unrealized net gain (loss) on trading and available-for-sale securities	88,383	16,067
Operating ROU assets	41,441	42,028
Other temporary differences	13,106	13,957
Total gross deferred tax liabilities	218,325	145,521
Valuation allowance	513,244	499,975
Net deferred tax asset	927,950	884,985
PUERTO RICO
Deferred tax assets:
Tax credits available for carryforward	2,368	2,368
Net operating loss and other carryforward available	117,927	112,803
Postretirement and pension benefits	81,912	82,623
Allowance for loan losses	465,054	405,475
Accelerated depreciation	3,439	3,439
FDIC-assisted transaction	82,936	82,684
Operating lease liabilities	22,847	22,694
Difference in outside basis from pass-through entities	53,892	21,670
Other temporary differences	31,893	26,554
Total gross deferred tax assets	865,646	764,433
Deferred tax liabilities:
Indefinite-lived intangibles	38,243	37,411
Unrealized net gain (loss) on trading and available-for-sale securities	81,077	15,635
Operating ROU assets	20,739	20,598
Other temporary differences	11,924	12,778
Total gross deferred tax liabilities	151,983	86,422
Valuation allowance	105,165	100,175
Net deferred tax asset	608,498	577,836
UNITED STATES
Deferred tax assets:
Tax credits available for carryforward	5,269	5,269
Net operating loss and other carryforward available	717,565	716,796
Postretirement and pension benefits	0	0
Allowance for loan losses	38,957	10,981
Accelerated depreciation	4,908	4,914
FDIC-assisted transaction	0	0
Operating lease liabilities	22,636	23,387
Difference in outside basis from pass-through entities	0	0
Other temporary differences	7,702	7,460
Total gross deferred tax assets	793,873	766,048
Deferred tax liabilities:
Indefinite-lived intangibles	37,152	36,058
Unrealized net gain (loss) on trading and available-for-sale securities	7,306	432
Operating ROU assets	20,702	21,430
Other temporary differences	1,182	1,179
Total gross deferred tax liabilities	66,342	59,099
Valuation allowance	408,079	399,800
Net deferred tax asset	319,452	307,149
Deferred loans origination fees
Deferred tax assets:
Deferred income	(1,121)	(240)
Deferred loans origination fees | PUERTO RICO
Deferred tax assets:
Deferred income	2,043	2,519
Deferred loans origination fees | UNITED STATES
Deferred tax assets:
Deferred income	(3,164)	(2,759)
Intercompany deferred gains
Deferred tax assets:
Deferred income	1,335	1,604
Intercompany deferred gains | PUERTO RICO
Deferred tax assets:
Deferred income	1,335	1,604
Intercompany deferred gains | UNITED STATES
Deferred tax assets:
Deferred income	$ 0	$ 0

Income taxes - Reconciliation o

Income taxes - Reconciliation of unrecognized tax benefits (Details) - USD ($) $ in Millions	3 Months Ended		12 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Income Tax Disclosure
Beginning Balance	$ 16.3	$ 7.2	$ 7.2
Addition for tax positions	0	0.3	0.3
Ending Balance	$ 16.3	$ 7.5	$ 16.3

Income taxes - Additional Infor

Income taxes - Additional Information (Details) - USD ($)	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Income Taxes
Deferred tax assets gross	$ 1,659,519,000		$ 1,530,481,000
Valuation allowance	513,244,000		499,975,000
Net deferred tax assets (net of valuation allowance)	929,321,000		886,353,000
Gross deferred income liabilities	218,325,000		145,521,000
Net deferred tax asset	927,950,000		884,985,000
Unrecognized Tax Benefits Interest On Income Taxes Accrued	4,300,000		3,500,000
Income Tax Examination Penalties Accrued	0		0
Unrecognized Tax Benefits That Would Impact Effective Tax Rate	11,200,000		10,500,000
Significant Change In Unrecognized Tax Benefits Is Reasonably Possible Amount Of Unrecorded Benefit	2,100,000
Recognized Tax Benefits Current Interest On Income Taxes Accrued	854,000	$ 149,000
Income tax expense	3,097,000	50,223,000
Other assets
Income Taxes
Net deferred tax assets (net of valuation allowance)	900,000,000		900,000,000
Other liabilities
Income Taxes
Net deferred tax liabilities	1,400,000		1,400,000
Popular, Inc Holding Co
Income Taxes
Valuation allowance	105,000,000
PUERTO RICO
Income Taxes
Deferred tax assets gross	865,646,000		764,433,000
Valuation allowance	105,165,000		100,175,000
Net deferred tax assets (net of valuation allowance)	608,000,000
Gross deferred income liabilities	151,983,000		86,422,000
Net deferred tax asset	608,498,000		577,836,000
Income tax expense	$ 3,097,000	$ 50,223,000
Corporate tax rate	38.00%	38.00%
Tax benefit related to the tax benefit of the exempt income	$ 32,896,000	$ 26,944,000
UNITED STATES
Income Taxes
Deferred tax assets gross	793,873,000		766,048,000
Valuation allowance	408,079,000		399,800,000
Net deferred tax assets (net of valuation allowance)	319,000,000
Gross deferred income liabilities	66,342,000		59,099,000
Deferred Tax Assets	727,000,000
Net deferred tax asset	$ 319,452,000		$ 307,149,000

Supplemental disclosure on th_3

Supplemental disclosure on the consolidated statments of cash flows - Non-cash activities (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Cash Flow Noncash Investing And Financing Activities Disclosure Abstract
Loans transferred to other real estate	$ 16,986	$ 8,628
Loans transferred to other property	14,232	12,072
Total loans transferred to foreclosed assets	31,218	20,700
Loans transfered to other assets	1,681	5,678
Financed sales of other real estate assets	4,619	3,643
Financed sales of other foreclosed assets	10,823	6,435
Total financed sales of other foreclosed and real estate assets	15,442	10,078
Transfers from loans held-in-portfolio to loans held-for-sale	10,723	0
Transfers from loans held-for-sale to loans held-in-portfolio	0	7,283
Loans securitized into investment securities	84,221	92,067
Trades receivables from brokers and counterparties	5,280	32,043
Trades payable to brokers and counterparties	5,279	7,220
Recognition of mortgage servicing rights on securitizations or asset transfers	1,634	12,084
Loans booked under the GNMA buy-back option	30,211	5,782
Capitalization of lease right of use asset	$ 4,536	$ 155,727

Supplemental disclosure on th_4

Supplemental disclosure on the consolidated statments of cash flows - Cash and due from banks, and restricted cash (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019	Dec. 31, 2018
Supplemental Cash Flow Information
Cash and due from banks	$ 406,853		$ 355,720
Restricted cash and due from banks	38,698		20,838
Restricted cash in money market investments	5,771		9,185
Total cash and due from banks, and restricted cash shown in the statement of cash flow	$ 451,322	$ 394,323	$ 385,743	$ 403,251

Segment reporting - Results of

Segment reporting - Results of Operations (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019	Dec. 31, 2019
Segment Reporting Information
Net Interest income (expense)	$ 473,095	$ 470,963
Provision for credit losses	189,731	41,825
Non interest Income	126,643	136,430
Amortization of intangibles	2,473	2,312
Depreciation expense	14,486	14,295
Other operating expenses	355,649	330,813
Income tax expense (benefit)	3,097	50,223
Net income (loss) from continuing operations	34,302	167,925
Segment assets	52,803,639	48,680,607	$ 52,115,324
Reportable Segment
Segment Reporting Information
Net Interest income (expense)	482,318	480,189
Provision for credit losses	189,573	41,720
Non interest Income	117,234	126,493
Amortization of intangibles	2,449	2,288
Depreciation expense	14,240	14,107
Other operating expenses	355,434	329,171
Income tax expense (benefit)	3,150	50,591
Net income (loss) from continuing operations	34,706	168,805
Segment assets	52,476,117	48,368,768
Intersegment Elimination
Segment Reporting Information
Net Interest income (expense)	3	4
Provision for credit losses	0	0
Non interest Income	(140)	(141)
Amortization of intangibles	0	0
Depreciation expense	0	0
Other operating expenses	(137)	(136)
Income tax expense (benefit)	0	0
Net income (loss) from continuing operations	0	(1)
Segment assets	(23,284)	(113,126)
Corporate
Segment Reporting Information
Net Interest income (expense)	(9,223)	(9,226)
Provision for credit losses	158	105
Non interest Income	9,461	10,061
Amortization of intangibles	24	24
Depreciation expense	246	188
Other operating expenses	1,037	2,358
Income tax expense (benefit)	(322)	(586)
Net income (loss) from continuing operations	(905)	(1,254)
Segment assets	5,241,196	5,021,367
Eliminations
Segment Reporting Information
Net Interest income (expense)	0	0
Provision for credit losses	0	0
Non interest Income	(52)	(124)
Amortization of intangibles	0	0
Depreciation expense	0	0
Other operating expenses	(822)	(716)
Income tax expense (benefit)	269	218
Net income (loss) from continuing operations	501	374
Segment assets	(4,913,674)	(4,709,528)
Banco Popular de Puerto Rico | Reportable Segment
Segment Reporting Information
Net Interest income (expense)	409,626	407,357
Provision for credit losses	113,582	31,349
Non interest Income	112,142	120,770
Amortization of intangibles	2,282	2,122
Depreciation expense	12,287	11,939
Other operating expenses	300,377	280,698
Income tax expense (benefit)	15,101	45,376
Net income (loss) from continuing operations	78,139	156,643
Segment assets	42,392,356	38,896,514
Banco Popular de Puerto Rico | Reportable Segment | Commercial Banking
Segment Reporting Information
Net Interest income (expense)	161,534	151,460
Provision for credit losses	10,313	(1,992)
Non interest Income	24,712	23,589
Amortization of intangibles	48	49
Depreciation expense	5,150	4,654
Other operating expenses	74,875	72,929
Income tax expense (benefit)	25,616	31,194
Net income (loss) from continuing operations	70,244	68,215
Segment assets	33,212,687	29,478,917
Banco Popular de Puerto Rico | Reportable Segment | Consumer and Retail Banking
Segment Reporting Information
Net Interest income (expense)	243,056	254,668
Provision for credit losses	103,269	33,341
Non interest Income	63,984	75,404
Amortization of intangibles	1,310	1,072
Depreciation expense	6,978	7,127
Other operating expenses	202,042	192,670
Income tax expense (benefit)	(12,952)	11,743
Net income (loss) from continuing operations	6,393	84,119
Segment assets	24,388,065	23,039,995
Banco Popular de Puerto Rico | Reportable Segment | Other Financial Services
Segment Reporting Information
Net Interest income (expense)	5,036	1,318
Provision for credit losses	0	0
Non interest Income	23,740	22,534
Amortization of intangibles	924	1,001
Depreciation expense	159	158
Other operating expenses	23,769	15,827
Income tax expense (benefit)	2,437	2,439
Net income (loss) from continuing operations	1,487	4,427
Segment assets	3,080,386	327,487
Banco Popular de Puerto Rico | Reportable Segment | Eliminations
Segment Reporting Information
Net Interest income (expense)	0	(89)
Provision for credit losses	0	0
Non interest Income	(294)	(757)
Amortization of intangibles	0	0
Depreciation expense	0	0
Other operating expenses	(309)	(728)
Income tax expense (benefit)	0	0
Net income (loss) from continuing operations	15	(118)
Segment assets	(18,288,782)	(13,949,885)
PB | Reportable Segment
Segment Reporting Information
Net Interest income (expense)	72,689	72,828
Provision for credit losses	75,991	10,371
Non interest Income	5,232	5,864
Amortization of intangibles	167	166
Depreciation expense	1,953	2,168
Other operating expenses	55,194	48,609
Income tax expense (benefit)	(11,951)	5,215
Net income (loss) from continuing operations	(43,433)	12,163
Segment assets	$ 10,107,045	$ 9,585,380

Segment reporting - Geographic

Segment reporting - Geographic information (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Segment Reporting Information
Net Revenue	$ 599,738	$ 607,393
PUERTO RICO
Segment Reporting Information
Net Revenue	489,636	500,138
UNITED STATES
Segment Reporting Information
Net Revenue	91,679	89,856
Other
Segment Reporting Information
Net Revenue	$ 18,423	$ 17,399

Segment reporting - Selected Ba

Segment reporting - Selected Balance Sheet information (Details) - USD ($) $ in Thousands	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019
Segment Reporting Information
Total assets	$ 52,803,639	$ 52,115,324	$ 48,680,607
Deposits	44,797,176	43,758,606
Puerto Rico
Segment Reporting Information
Total assets	41,233,363	40,544,255
Loans	19,039,704	18,989,286
Deposits	35,768,869	34,664,243
Popular U.S.
Segment Reporting Information
Total assets	10,686,885	10,693,536
Loans	8,054,521	7,819,187
Deposits	7,589,707	7,664,792
Other
Segment Reporting Information
Total assets	883,391	877,533
Loans	655,902	657,603
Deposits	$ 1,438,600	$ 1,429,571

Segment Reporting - Additional

Segment Reporting - Additional Information (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2020USD ($)units	Mar. 31, 2019USD ($)	Dec. 31, 2019USD ($)
Segment Reporting Information
Number Of Operating Segments | units	2
Factors Used To Identify Entitys Reportable Segments	Banco Popular de Puerto Rico and Popular U.S. Management determined the reportable segments based on the internal reporting used to evaluate performance and to assess where to allocate resources.
Net Revenue	$ 599,738	$ 607,393
Assets	52,803,639	48,680,607	$ 52,115,324
Deposits	44,797,176		43,758,606
UNITED STATES
Segment Reporting Information
Net Revenue	91,679	89,856
Assets	10,686,885		10,693,536
Deposits	7,589,707		7,664,792
Other
Segment Reporting Information
Net Revenue	18,423	17,399
Assets	883,391		877,533
Deposits	1,438,600		$ 1,429,571
Banco Popular de Puerto Rico | UNITED STATES
Segment Reporting Information
Net Revenue	15,100	12,800
Assets	58,000	550,000
Deposits	43,000	70,000
Banco Popular de Puerto Rico | Other
Segment Reporting Information
Net Revenue	$ 11,600	$ 11,900

Condensed Consolidating Stateme

Condensed Consolidating Statement of Condition (Details) - USD ($)	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019	Dec. 31, 2018
Assets:
Cash and due from banks	$ 445,551,000	$ 388,311,000
Money market investments	5,941,716,000	3,262,286,000
Trading account debt securities, at fair value	42,545,000	40,321,000
Debt Securities Available for Sale, at Fair Value	15,813,301,000	17,648,473,000
Debt securities held-to-maturity	95,263,000	97,662,000
Less - Allowance for credit losses	13,390,000	0
Debt securities held-to-maturity, net	81,873,000	97,662,000
Equity securities	163,058,000	159,887,000
Investment in subsidiaries	0	0
Loans held-for-sale, at lower of cost or fair value	87,855,000	59,203,000
Loans held-in-portfolio:
Loans held-in-portfolio	27,847,840,000	27,587,856,000
Less - Unearned income	185,568,000	180,983,000
Allowance for credit losses	919,716,000	477,708,000	$ 550,628,000	$ 569,348,000
Total loans held-in-portfolio, net	26,742,556,000	26,929,165,000
Premises and equipment, net	552,007,000	556,650,000
Other real estate	123,922,000	122,072,000
Accrued income receivable	176,078,000	180,871,000
Mortgage servicing assets, at fair value	147,311,000	150,906,000	167,813,000	169,777,000
Other assets	1,788,437,000	1,819,615,000
Goodwill	671,122,000	671,122,000
Other intangible assets	26,307,000	28,780,000
Total assets	52,803,639,000	52,115,324,000	48,680,607,000
Deposits:
Non-interest bearing	9,396,449,000	9,160,173,000
Interest bearing	35,400,727,000	34,598,433,000
Total deposits	44,797,176,000	43,758,606,000
Assets sold under agreements to repurchase	178,766,000	193,378,000
Other short-term borrowings	100,000,000	0
Notes payable	1,058,131,000	1,101,608,000
Other liabilities	999,961,000	1,044,953,000
Total liabilities	47,134,034,000	46,098,545,000
Stockholders' equity:
Preferred stock	22,143,000	50,160,000
Common stock	1,044,000	1,044,000
Surplus	4,366,300,000	4,447,412,000
Retained Earnings (Accumulated Deficit)	1,940,170,000	2,147,915,000
Treasury stock, at cost	(870,675,000)	(459,814,000)
Accumulated other comprehensive (loss) income, net of tax	210,623,000	(169,938,000)	(323,979,000)
Total stockholders' equity	5,669,605,000	6,016,779,000	$ 5,440,060,000	$ 5,435,057,000
Total liabilities and stockholders' equity	52,803,639,000	52,115,324,000
Elimination
Assets:
Cash and due from banks	(76,619,000)	(56,008,000)
Money market investments	(224,100,000)	(237,029,000)
Trading account debt securities, at fair value	0	0
Debt Securities Available for Sale, at Fair Value	0	0
Debt securities held-to-maturity	0	0
Less - Allowance for credit losses	0
Debt securities held-to-maturity, net	0
Equity securities	(119,000)	(199,000)
Investment in subsidiaries	(7,627,201,000)	(8,049,648,000)
Loans held-for-sale, at lower of cost or fair value	0	0
Loans held-in-portfolio:
Loans held-in-portfolio	5,955,000	5,955,000
Less - Unearned income	0	0
Allowance for credit losses	0	0
Total loans held-in-portfolio, net	5,955,000	5,955,000
Premises and equipment, net	0	0
Other real estate	0	0
Accrued income receivable	(79,000)	(249,000)
Mortgage servicing assets, at fair value	0	0
Other assets	(20,182,000)	(18,383,000)
Goodwill	(1,000)	(1,000)
Other intangible assets	0	0
Total assets	(7,942,346,000)	(8,355,562,000)
Deposits:
Non-interest bearing	(76,619,000)	(56,008,000)
Interest bearing	(224,100,000)	(237,029,000)
Total deposits	(300,719,000)	(293,037,000)
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0
Notes payable	0	0
Other liabilities	(20,758,000)	(18,708,000)
Total liabilities	(321,477,000)	(311,745,000)
Stockholders' equity:
Preferred stock	0	0
Common stock	(56,309,000)	(56,309,000)
Surplus	(10,011,351,000)	(10,011,852,000)
Retained Earnings (Accumulated Deficit)	2,697,085,000	1,861,504,000
Treasury stock, at cost	(110,000)	(110,000)
Accumulated other comprehensive (loss) income, net of tax	(250,184,000)	162,950,000
Total stockholders' equity	(7,620,869,000)	(8,043,817,000)
Total liabilities and stockholders' equity	(7,942,346,000)	(8,355,562,000)
Popular, Inc. Holding Co.
Assets:
Cash and due from banks	76,617,000	55,956,000
Money market investments	211,343,000	221,598,000
Trading account debt securities, at fair value	0	0
Debt Securities Available for Sale, at Fair Value	0	0
Debt securities held-to-maturity	8,726,000	8,726,000
Less - Allowance for credit losses	0
Debt securities held-to-maturity, net	8,726,000
Equity securities	11,284,000	10,744,000
Investment in subsidiaries	5,880,938,000	6,243,065,000
Loans held-for-sale, at lower of cost or fair value	0	0
Loans held-in-portfolio:
Loans held-in-portfolio	31,888,000	32,027,000
Less - Unearned income	0	0
Allowance for credit losses	374,000	410,000
Total loans held-in-portfolio, net	31,514,000	31,617,000
Premises and equipment, net	4,371,000	3,893,000
Other real estate	146,000	146,000
Accrued income receivable	272,000	382,000
Mortgage servicing assets, at fair value	0	0
Other assets	95,083,000	93,835,000
Goodwill	0	0
Other intangible assets	6,439,000	6,463,000
Total assets	6,326,733,000	6,676,425,000
Deposits:
Non-interest bearing	0	0
Interest bearing	0	0
Total deposits	0	0
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0
Notes payable	586,435,000	586,119,000
Other liabilities	70,844,000	73,596,000
Total liabilities	657,279,000	659,715,000
Stockholders' equity:
Preferred stock	22,143,000	50,160,000
Common stock	1,044,000	1,044,000
Surplus	4,357,512,000	4,438,706,000
Retained Earnings (Accumulated Deficit)	1,948,697,000	2,156,442,000
Treasury stock, at cost	(870,565,000)	(459,704,000)
Accumulated other comprehensive (loss) income, net of tax	210,623,000	(169,938,000)
Total stockholders' equity	5,669,454,000	6,016,710,000
Total liabilities and stockholders' equity	6,326,733,000	6,676,425,000
PNA Holding Co.
Assets:
Cash and due from banks	0	0
Money market investments	13,099,000	16,029,000
Trading account debt securities, at fair value	0	0
Debt Securities Available for Sale, at Fair Value	0	0
Debt securities held-to-maturity	2,835,000	2,835,000
Less - Allowance for credit losses	0
Debt securities held-to-maturity, net	2,835,000
Equity securities	20,000	20,000
Investment in subsidiaries	1,746,263,000	1,806,583,000
Loans held-for-sale, at lower of cost or fair value	0	0
Loans held-in-portfolio:
Loans held-in-portfolio	0	0
Less - Unearned income	0	0
Allowance for credit losses	0	0
Total loans held-in-portfolio, net	0	0
Premises and equipment, net	0	0
Other real estate	0	0
Accrued income receivable	12,000	108,000
Mortgage servicing assets, at fair value	0	0
Other assets	21,614,000	21,324,000
Goodwill	0	0
Other intangible assets	0	0
Total assets	1,783,843,000	1,846,899,000
Deposits:
Non-interest bearing	0	0
Interest bearing	0	0
Total deposits	0	0
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0
Notes payable	94,097,000	94,090,000
Other liabilities	1,651,000	3,200,000
Total liabilities	95,748,000	97,290,000
Stockholders' equity:
Preferred stock	0	0
Common stock	2,000	2,000
Surplus	4,173,039,000	4,173,169,000
Retained Earnings (Accumulated Deficit)	(2,516,370,000)	(2,425,429,000)
Treasury stock, at cost	0	0
Accumulated other comprehensive (loss) income, net of tax	31,424,000	1,867,000
Total stockholders' equity	1,688,095,000	1,749,609,000
Total liabilities and stockholders' equity	1,783,843,000	1,846,899,000
All other subsidiaries and eliminations
Assets:
Cash and due from banks	445,553,000	388,363,000
Money market investments	5,941,374,000	3,261,688,000
Trading account debt securities, at fair value	42,545,000	40,321,000
Debt Securities Available for Sale, at Fair Value	15,813,301,000	17,648,473,000
Debt securities held-to-maturity	83,702,000	86,101,000
Less - Allowance for credit losses	13,390,000
Debt securities held-to-maturity, net	70,312,000
Equity securities	151,873,000	149,322,000
Investment in subsidiaries	0	0
Loans held-for-sale, at lower of cost or fair value	87,855,000	59,203,000
Loans held-in-portfolio:
Loans held-in-portfolio	27,809,997,000	27,549,874,000
Less - Unearned income	185,568,000	180,983,000
Allowance for credit losses	919,342,000	477,298,000
Total loans held-in-portfolio, net	26,705,087,000	26,891,593,000
Premises and equipment, net	547,636,000	552,757,000
Other real estate	123,776,000	121,926,000
Accrued income receivable	175,873,000	180,630,000
Mortgage servicing assets, at fair value	147,311,000	150,906,000
Other assets	1,691,922,000	1,722,839,000
Goodwill	671,123,000	671,123,000
Other intangible assets	19,868,000	22,317,000
Total assets	52,635,409,000	51,947,562,000
Deposits:
Non-interest bearing	9,473,068,000	9,216,181,000
Interest bearing	35,624,827,000	34,835,462,000
Total deposits	45,097,895,000	44,051,643,000
Assets sold under agreements to repurchase	178,766,000	193,378,000
Other short-term borrowings	100,000,000
Notes payable	377,599,000	421,399,000
Other liabilities	948,224,000	986,865,000
Total liabilities	46,702,484,000	45,653,285,000
Stockholders' equity:
Preferred stock	0	0
Common stock	56,307,000	56,307,000
Surplus	5,847,100,000	5,847,389,000
Retained Earnings (Accumulated Deficit)	(189,242,000)	555,398,000
Treasury stock, at cost	0	0
Accumulated other comprehensive (loss) income, net of tax	218,760,000	(164,817,000)
Total stockholders' equity	5,932,925,000	6,294,277,000
Total liabilities and stockholders' equity	$ 52,635,409,000	$ 51,947,562,000

Condensed Consolidating State_2

Condensed Consolidating Statement of Operations (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
INTEREST AND DIVIDEND INCOME:
Dividend income from subsidiaries	$ 0	$ 0
Loans	450,446	447,713
Money market investments	12,000	29,220
Investment securities	87,912	81,036
Total interest and dividend income	550,358	557,969
INTEREST EXPENSE:
Deposits	62,101	70,826
Short-term borrowings	1,048	1,600
Long-term debt	14,114	14,580
Total interest expense	77,263	87,006
Net interest income	473,095	470,963
Provision for credit losses - loan portfolios	188,995	41,825
Provision for credit losses - Investment securities	736	0
Net interest income after provision for credit losses	283,364	429,138
Mortgage banking activities	6,420	9,926
Net (loss) gain, including impairment on equity securities	(2,728)	1,433
Net profit on trading account debt securities	491	260
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	957	0
Adjustments To Indemnity Reserves On Loans Sold	(4,793)	(93)
Other operating income	19,864	21,906
Total non-interest income	126,643	136,430
Operating expenses:
Personnel costs	146,831	143,117
Net occupancy expenses	25,158	23,537
Equipment expenses	21,605	19,705
Other taxes	13,681	11,662
Professional fees	101,071	87,466
Communications	5,954	5,849
Business promotion	14,197	14,674
FDIC deposit insurance	5,080	4,806
Other real estate owned (O R E O) expenses	2,479	2,677
Other operating expenses	34,079	31,615
Amortization of intangibles	2,473	2,312
Total opearating expense	372,608	347,420
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries	37,399	218,148
Income tax expense	3,097	50,223
Income (loss) before equity in undistributed earnings of subdidiaries	34,302	167,925
Equity in undistributed earnings (losses) of subsidiaries	0	0
Net income	34,302	167,925
Comprehensive income (loss), net of tax	414,863	271,920
Service charges on deposit accounts
INTEREST EXPENSE:
Revenue from contract with customer	41,659	38,691
Other services
INTEREST EXPENSE:
Revenue from contract with customer	64,773	64,307
Elimination
INTEREST AND DIVIDEND INCOME:
Dividend income from subsidiaries	(580,000)	(202,300)
Loans	0	0
Money market investments	(1,197)	(1,173)
Investment securities	0	0
Total interest and dividend income	(581,197)	(203,473)
INTEREST EXPENSE:
Deposits	(1,197)	(1,173)
Short-term borrowings	0	0
Long-term debt	0	0
Total interest expense	(1,197)	(1,173)
Net interest income	(580,000)	(202,300)
Provision for credit losses - loan portfolios	0	0
Provision for credit losses - Investment securities	0
Net interest income after provision for credit losses	(580,000)	(202,300)
Mortgage banking activities	0	0
Net (loss) gain, including impairment on equity securities	81	(13)
Net profit on trading account debt securities	0	0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	0
Adjustments To Indemnity Reserves On Loans Sold	0	0
Other operating income	(6)	(11)
Total non-interest income	(51)	(124)
Operating expenses:
Personnel costs	0	0
Net occupancy expenses	0	(45)
Equipment expenses	0	0
Other taxes	0	0
Professional fees	(126)	(100)
Communications	0	0
Business promotion	0	0
FDIC deposit insurance	0	0
Other real estate owned (O R E O) expenses	0	0
Other operating expenses	(697)	(571)
Amortization of intangibles	0	0
Total opearating expense	(823)	(716)
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries	(579,228)	(201,708)
Income tax expense	269	218
Income (loss) before equity in undistributed earnings of subdidiaries	(579,497)	(201,926)
Equity in undistributed earnings (losses) of subsidiaries	582,746	17,735
Net income	3,249	(184,191)
Comprehensive income (loss), net of tax	(409,885)	(306,872)
Elimination | Service charges on deposit accounts
INTEREST EXPENSE:
Revenue from contract with customer	0	0
Elimination | Other services
INTEREST EXPENSE:
Revenue from contract with customer	(126)	(100)
Popular, Inc. Holding Co.
INTEREST AND DIVIDEND INCOME:
Dividend income from subsidiaries	580,000	202,300
Loans	562	588
Money market investments	1,151	1,122
Investment securities	158	154
Total interest and dividend income	581,871	204,164
INTEREST EXPENSE:
Deposits	0	0
Short-term borrowings	0	0
Long-term debt	9,632	9,632
Total interest expense	9,632	9,632
Net interest income	572,239	194,532
Provision for credit losses - loan portfolios	158	106
Provision for credit losses - Investment securities	0
Net interest income after provision for credit losses	572,081	194,426
Mortgage banking activities	0	0
Net (loss) gain, including impairment on equity securities	(1,543)	587
Net profit on trading account debt securities	0	0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	0
Adjustments To Indemnity Reserves On Loans Sold	0	0
Other operating income	4,169	5,169
Total non-interest income	2,626	5,757
Operating expenses:
Personnel costs	18,273	18,327
Net occupancy expenses	1,053	1,047
Equipment expenses	873	672
Other taxes	62	62
Professional fees	6,466	2,689
Communications	127	114
Business promotion	816	782
FDIC deposit insurance	0	0
Other real estate owned (O R E O) expenses	0	0
Other operating expenses	(26,583)	(21,339)
Amortization of intangibles	24	24
Total opearating expense	1,111	2,378
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries	573,596	197,805
Income tax expense	0	0
Income (loss) before equity in undistributed earnings of subdidiaries	573,596	197,805
Equity in undistributed earnings (losses) of subsidiaries	(539,294)	(29,880)
Net income	34,302	167,925
Comprehensive income (loss), net of tax	414,863	271,920
Popular, Inc. Holding Co. | Service charges on deposit accounts
INTEREST EXPENSE:
Revenue from contract with customer	0	0
Popular, Inc. Holding Co. | Other services
INTEREST EXPENSE:
Revenue from contract with customer	0	1
PNA Holding Co.
INTEREST AND DIVIDEND INCOME:
Dividend income from subsidiaries	0	0
Loans	0	0
Money market investments	45	51
Investment securities	47	46
Total interest and dividend income	92	97
INTEREST EXPENSE:
Deposits	0	0
Short-term borrowings	0	0
Long-term debt	1,557	1,557
Total interest expense	1,557	1,557
Net interest income	(1,465)	(1,460)
Provision for credit losses - loan portfolios	0	0
Provision for credit losses - Investment securities	0
Net interest income after provision for credit losses	(1,465)	(1,460)
Mortgage banking activities	0	0
Net (loss) gain, including impairment on equity securities	0	0
Net profit on trading account debt securities	0	0
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	0
Adjustments To Indemnity Reserves On Loans Sold	0	0
Other operating income	0	(1,267)
Total non-interest income	0	(1,267)
Operating expenses:
Personnel costs	0	0
Net occupancy expenses	0	0
Equipment expenses	1	1
Other taxes	1	0
Professional fees	30	27
Communications	0	0
Business promotion	0	0
FDIC deposit insurance	0	0
Other real estate owned (O R E O) expenses	0	0
Other operating expenses	13	13
Amortization of intangibles	0	0
Total opearating expense	45	41
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries	(1,510)	(2,768)
Income tax expense	(317)	(581)
Income (loss) before equity in undistributed earnings of subdidiaries	(1,193)	(2,187)
Equity in undistributed earnings (losses) of subsidiaries	(43,452)	12,145
Net income	(44,645)	9,958
Comprehensive income (loss), net of tax	(15,088)	28,018
PNA Holding Co. | Service charges on deposit accounts
INTEREST EXPENSE:
Revenue from contract with customer	0	0
PNA Holding Co. | Other services
INTEREST EXPENSE:
Revenue from contract with customer	0	0
All other subsidiaries and eliminations
INTEREST AND DIVIDEND INCOME:
Dividend income from subsidiaries	0	0
Loans	449,884	447,125
Money market investments	12,001	29,220
Investment securities	87,707	80,836
Total interest and dividend income	549,592	557,181
INTEREST EXPENSE:
Deposits	63,298	71,999
Short-term borrowings	1,048	1,600
Long-term debt	2,925	3,391
Total interest expense	67,271	76,990
Net interest income	482,321	480,191
Provision for credit losses - loan portfolios	188,837	41,719
Provision for credit losses - Investment securities	736
Net interest income after provision for credit losses	292,748	438,472
Mortgage banking activities	6,420	9,926
Net (loss) gain, including impairment on equity securities	(1,266)	859
Net profit on trading account debt securities	491	260
Net gain on sale of loans, including valuation adjustments on loans held-for-sale	957
Adjustments To Indemnity Reserves On Loans Sold	(4,793)	(93)
Other operating income	15,701	18,015
Total non-interest income	124,068	132,064
Operating expenses:
Personnel costs	128,558	124,790
Net occupancy expenses	24,105	22,535
Equipment expenses	20,731	19,032
Other taxes	13,618	11,600
Professional fees	94,701	84,850
Communications	5,827	5,735
Business promotion	13,381	13,892
FDIC deposit insurance	5,080	4,806
Other real estate owned (O R E O) expenses	2,479	2,677
Other operating expenses	61,346	53,512
Amortization of intangibles	2,449	2,288
Total opearating expense	372,275	345,717
Income (loss) before income taxes and equity in undistributed earnings of subsidiaries	44,541	224,819
Income tax expense	3,145	50,586
Income (loss) before equity in undistributed earnings of subdidiaries	41,396	174,233
Equity in undistributed earnings (losses) of subsidiaries	0	0
Net income	41,396	174,233
Comprehensive income (loss), net of tax	424,973	278,854
All other subsidiaries and eliminations | Service charges on deposit accounts
INTEREST EXPENSE:
Revenue from contract with customer	41,659	38,691
All other subsidiaries and eliminations | Other services
INTEREST EXPENSE:
Revenue from contract with customer	$ 64,899	$ 64,406

Condensed Consolidating State_3

Condensed Consolidating Statement of Cash Flow (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Cash flows from operating activities:
Net income	$ 34,302	$ 167,925
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Equity in earnings of subsidiaries, net of dividends or distributions	0	0
Provision for credit losses	189,731	41,825
Amortization of intangibles	2,473	2,312
Depreciation and amortization of premises and equipment	14,486	14,295
Net accretion of discounts and amortization of premiums and deferred fees	(27,269)	(38,813)
Share-based compensation	5,331	6,930
Fair value adjustments on mortgage servicing rights	5,229	3,825
Adjustments to indemnity reserves on loans sold	4,793	93
Earnings from investments under the equity method, net of dividends or distributions	(9,716)	(9,027)
Deferred income tax (benefit) expense	(23,152)	45,796
Loss (gain) on:
Disposition of premises and equipment and other productive assets	(1,369)	(2,265)
Proceeds from insurance claims	(366)	0
Sale of loans, including valuation adjustments on loans held-for-sale and mortgage banking activities	(4,944)	(4,058)
Sale of foreclosed assets, including write-downs	(4,850)	(3,772)
Acquisitions of loans held-for-sale	(51,163)	(44,748)
Proceeds from sale of loans held-for-sale	12,135	13,802
Net originations on loans held-for-sale	(58,166)	(53,231)
Net decrease (increase) in:
Trading debt securities	117,276	105,838
Equity securities	(273)	(4,362)
Accrued income receivable	4,794	3,224
Other assets	55,644	28,709
Net (decrease) increase in:
Interest payable	(9,488)	(6,915)
Pension and other postretirement benefits obligation	3,276	5,297
Other liabilities	(65,735)	(100,585)
Total adjustments	158,677	4,170
Net cash (used in) provided by operating activities	192,979	172,095
Cash flows from investing activities:
Net increase in money market investments	(2,679,671)	(643,117)
Purchases of investment securities:
Available-for-sale	(1,550,746)	(3,123,508)
Equity	(15,219)	(1,239)
Proceeds from calls, paydowns, maturities and redemptions of investment securities:
Available-for-sale	3,838,754	3,006,779
Held-to-maturity	2,877	2,587
Proceeds from sale of investment securities:
Equity	12,321	2,679
Net disbursements on loans	(192,839)	(78,969)
Proceeds from sale of loans	1,884	7,806
Acquisition of loan portfolios	(96,153)	(129,875)
Return of capital from equity method investments	131	1,371
Payments to acquire equity method investments	(440)	0
Acquisition of premises and equipment	(15,133)	(19,438)
Proceeds from insurance claims	366	0
Proceeds from sale of:
Premises and equipment and other productive assets	6,659	5,975
Foreclosed assets	19,413	26,119
Net cash (used in) provided by investing activities	(667,796)	(942,830)
Net increase (decrease) in:
Deposits	1,047,341	1,169,706
Assets sold under agreements to repurchase	(14,612)	(80,659)
Other short-term borrowings	100,000	1
Payments of notes payable	(43,800)	(59,526)
Principal payments of finance leases	(538)	(439)
Proceeds from issuance of common stock	3,969	2,976
Payments for repurchase of redeemable preferred stock	(28,017)	0
Dividends paid to parent company	0	0
Dividends paid	(29,726)	(25,713)
Net payments for repurchase of common stock	(500,222)	(250,314)
Payments related to tax witholding for share-based compensation	(2,579)	(2,805)
Net cash (used in) provided by financing activities	531,816	753,227
Net (decrease) increase in cash and due from banks, and restricted cash	56,999	(17,508)
Cash and due from banks and restricted cash at beginning of period	394,323	403,251
Cash and due from banks and restricted cash at end of period	451,322	385,743
Elimination
Cash flows from operating activities:
Net income	3,249	(184,191)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Equity in earnings of subsidiaries, net of dividends or distributions	(582,746)	(17,735)
Provision for credit losses	0	0
Amortization of intangibles	0	0
Depreciation and amortization of premises and equipment	0	0
Net accretion of discounts and amortization of premiums and deferred fees	0	0
Share-based compensation	0	0
Fair value adjustments on mortgage servicing rights	0	0
Adjustments to indemnity reserves on loans sold	0	0
Earnings from investments under the equity method, net of dividends or distributions	0	0
Deferred income tax (benefit) expense	269	218
Loss (gain) on:
Disposition of premises and equipment and other productive assets	0	0
Proceeds from insurance claims	0
Sale of loans, including valuation adjustments on loans held-for-sale and mortgage banking activities	0	0
Sale of foreclosed assets, including write-downs	0	0
Acquisitions of loans held-for-sale	0	0
Proceeds from sale of loans held-for-sale	0	0
Net originations on loans held-for-sale	0	0
Net decrease (increase) in:
Trading debt securities	0	0
Equity securities	0	0
Accrued income receivable	(170)	(100)
Other assets	1,527	5,992
Net (decrease) increase in:
Interest payable	170	100
Pension and other postretirement benefits obligation	0	0
Other liabilities	(2,219)	(6,598)
Total adjustments	(583,169)	(18,123)
Net cash (used in) provided by operating activities	(579,920)	(202,314)
Cash flows from investing activities:
Net increase in money market investments	(12,930)	(48,020)
Purchases of investment securities:
Available-for-sale	0	0
Equity	(79)	58
Proceeds from calls, paydowns, maturities and redemptions of investment securities:
Available-for-sale	0	0
Held-to-maturity	0	0
Proceeds from sale of investment securities:
Equity	0	0
Net disbursements on loans	0	0
Proceeds from sale of loans	0	0
Acquisition of loan portfolios	0	0
Return of capital from equity method investments	0	0
Payments to acquire equity method investments	0
Acquisition of premises and equipment	0	0
Proceeds from insurance claims	0
Proceeds from sale of:
Premises and equipment and other productive assets	0	0
Foreclosed assets	0	0
Net cash (used in) provided by investing activities	(13,009)	(47,962)
Net increase (decrease) in:
Deposits	(7,682)	96,180
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0	0
Payments of notes payable	0	0
Principal payments of finance leases	0	0
Proceeds from issuance of common stock	0	0
Payments for repurchase of redeemable preferred stock	0
Dividends paid to parent company	580,000	202,300
Dividends paid	0	0
Net payments for repurchase of common stock	0	(45)
Payments related to tax witholding for share-based compensation	0	0
Net cash (used in) provided by financing activities	572,318	298,435
Net (decrease) increase in cash and due from banks, and restricted cash	(20,611)	48,159
Cash and due from banks and restricted cash at beginning of period	(56,008)	(68,022)
Cash and due from banks and restricted cash at end of period	(76,619)	(19,863)
Popular, Inc. Holding Co.
Cash flows from operating activities:
Net income	34,302	167,925
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Equity in earnings of subsidiaries, net of dividends or distributions	539,294	29,880
Provision for credit losses	158	106
Amortization of intangibles	24	24
Depreciation and amortization of premises and equipment	247	188
Net accretion of discounts and amortization of premiums and deferred fees	308	316
Share-based compensation	4,200	5,369
Fair value adjustments on mortgage servicing rights	0	0
Adjustments to indemnity reserves on loans sold	0	0
Earnings from investments under the equity method, net of dividends or distributions	(3,586)	(4,587)
Deferred income tax (benefit) expense	0	0
Loss (gain) on:
Disposition of premises and equipment and other productive assets	0	40
Proceeds from insurance claims	0
Sale of loans, including valuation adjustments on loans held-for-sale and mortgage banking activities	0	0
Sale of foreclosed assets, including write-downs	0	0
Acquisitions of loans held-for-sale	0	0
Proceeds from sale of loans held-for-sale	0	0
Net originations on loans held-for-sale	0	0
Net decrease (increase) in:
Trading debt securities	0	0
Equity securities	(540)	(2,374)
Accrued income receivable	110	(99)
Other assets	2,437	(1,337)
Net (decrease) increase in:
Interest payable	(4,594)	(4,594)
Pension and other postretirement benefits obligation	0	0
Other liabilities	(5,974)	(9,019)
Total adjustments	532,084	13,913
Net cash (used in) provided by operating activities	566,386	181,838
Cash flows from investing activities:
Net increase in money market investments	10,000	45,000
Purchases of investment securities:
Available-for-sale	0	0
Equity	0	0
Proceeds from calls, paydowns, maturities and redemptions of investment securities:
Available-for-sale	0	0
Held-to-maturity	0	0
Proceeds from sale of investment securities:
Equity	0	0
Net disbursements on loans	147	252
Proceeds from sale of loans	0	0
Acquisition of loan portfolios	0	0
Return of capital from equity method investments	0	0
Payments to acquire equity method investments	0
Acquisition of premises and equipment	(901)	(231)
Proceeds from insurance claims	0
Proceeds from sale of:
Premises and equipment and other productive assets	12	3
Foreclosed assets	0	0
Net cash (used in) provided by investing activities	9,258	45,024
Net increase (decrease) in:
Deposits	0	0
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0	0
Payments of notes payable	0	0
Principal payments of finance leases	0	0
Proceeds from issuance of common stock	3,969	3,981
Payments for repurchase of redeemable preferred stock	(28,017)
Dividends paid to parent company	0	0
Dividends paid	(29,726)	(25,713)
Net payments for repurchase of common stock	(500,183)	(250,271)
Payments related to tax witholding for share-based compensation	(1,281)	(2,805)
Net cash (used in) provided by financing activities	(555,238)	(274,808)
Net (decrease) increase in cash and due from banks, and restricted cash	20,406	(47,946)
Cash and due from banks and restricted cash at beginning of period	56,554	68,278
Cash and due from banks and restricted cash at end of period	76,960	20,332
PNA Holding Co.
Cash flows from operating activities:
Net income	(44,645)	9,958
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Equity in earnings of subsidiaries, net of dividends or distributions	43,452	(12,145)
Provision for credit losses	0	0
Amortization of intangibles	0	0
Depreciation and amortization of premises and equipment	0	0
Net accretion of discounts and amortization of premiums and deferred fees	7	7
Share-based compensation	0	0
Fair value adjustments on mortgage servicing rights	0	0
Adjustments to indemnity reserves on loans sold	0	0
Earnings from investments under the equity method, net of dividends or distributions	0	1,267
Deferred income tax (benefit) expense	(317)	(581)
Loss (gain) on:
Disposition of premises and equipment and other productive assets	0	0
Proceeds from insurance claims	0
Sale of loans, including valuation adjustments on loans held-for-sale and mortgage banking activities	0	0
Sale of foreclosed assets, including write-downs	0	0
Acquisitions of loans held-for-sale	0	0
Proceeds from sale of loans held-for-sale	0	0
Net originations on loans held-for-sale	0	0
Net decrease (increase) in:
Trading debt securities	0	0
Equity securities	0	0
Accrued income receivable	95	97
Other assets	27	26
Net (decrease) increase in:
Interest payable	(1,550)	(1,551)
Pension and other postretirement benefits obligation	0	0
Other liabilities	1	(98)
Total adjustments	41,715	(12,978)
Net cash (used in) provided by operating activities	(2,930)	(3,020)
Cash flows from investing activities:
Net increase in money market investments	2,930	3,020
Purchases of investment securities:
Available-for-sale	0	0
Equity	0	0
Proceeds from calls, paydowns, maturities and redemptions of investment securities:
Available-for-sale	0	0
Held-to-maturity	0	0
Proceeds from sale of investment securities:
Equity	0	0
Net disbursements on loans	0	0
Proceeds from sale of loans	0	0
Acquisition of loan portfolios	0	0
Return of capital from equity method investments	0	0
Payments to acquire equity method investments	0
Acquisition of premises and equipment	0	0
Proceeds from insurance claims	0
Proceeds from sale of:
Premises and equipment and other productive assets	0	0
Foreclosed assets	0	0
Net cash (used in) provided by investing activities	2,930	3,020
Net increase (decrease) in:
Deposits	0	0
Assets sold under agreements to repurchase	0	0
Other short-term borrowings	0	0
Payments of notes payable	0	0
Principal payments of finance leases	0	0
Proceeds from issuance of common stock	0	0
Payments for repurchase of redeemable preferred stock	0
Dividends paid to parent company	0	0
Dividends paid	0	0
Net payments for repurchase of common stock	0	0
Payments related to tax witholding for share-based compensation	0	0
Net cash (used in) provided by financing activities	0	0
Net (decrease) increase in cash and due from banks, and restricted cash	0	0
Cash and due from banks and restricted cash at beginning of period	0	0
Cash and due from banks and restricted cash at end of period	0	0
All other subsidiaries and eliminations
Cash flows from operating activities:
Net income	41,396	174,233
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Equity in earnings of subsidiaries, net of dividends or distributions	0	0
Provision for credit losses	189,573	41,719
Amortization of intangibles	2,449	2,288
Depreciation and amortization of premises and equipment	14,239	14,107
Net accretion of discounts and amortization of premiums and deferred fees	(27,584)	(39,136)
Share-based compensation	1,131	1,561
Fair value adjustments on mortgage servicing rights	5,229	3,825
Adjustments to indemnity reserves on loans sold	4,793	93
Earnings from investments under the equity method, net of dividends or distributions	(6,130)	(5,707)
Deferred income tax (benefit) expense	(23,104)	46,159
Loss (gain) on:
Disposition of premises and equipment and other productive assets	(1,369)	(2,305)
Proceeds from insurance claims	(366)
Sale of loans, including valuation adjustments on loans held-for-sale and mortgage banking activities	(4,944)	(4,058)
Sale of foreclosed assets, including write-downs	(4,850)	(3,772)
Acquisitions of loans held-for-sale	(51,163)	(44,748)
Proceeds from sale of loans held-for-sale	12,135	13,802
Net originations on loans held-for-sale	(58,166)	(53,231)
Net decrease (increase) in:
Trading debt securities	117,276	105,838
Equity securities	267	(1,988)
Accrued income receivable	4,759	3,326
Other assets	51,653	24,028
Net (decrease) increase in:
Interest payable	(3,514)	(870)
Pension and other postretirement benefits obligation	3,276	5,297
Other liabilities	(57,543)	(84,870)
Total adjustments	168,047	21,358
Net cash (used in) provided by operating activities	209,443	195,591
Cash flows from investing activities:
Net increase in money market investments	(2,679,671)	(643,117)
Purchases of investment securities:
Available-for-sale	(1,550,746)	(3,123,508)
Equity	(15,140)	(1,297)
Proceeds from calls, paydowns, maturities and redemptions of investment securities:
Available-for-sale	3,838,754	3,006,779
Held-to-maturity	2,877	2,587
Proceeds from sale of investment securities:
Equity	12,321	2,679
Net disbursements on loans	(192,986)	(79,221)
Proceeds from sale of loans	1,884	7,806
Acquisition of loan portfolios	(96,153)	(129,875)
Return of capital from equity method investments	131	1,371
Payments to acquire equity method investments	(440)
Acquisition of premises and equipment	(14,232)	(19,207)
Proceeds from insurance claims	366
Proceeds from sale of:
Premises and equipment and other productive assets	6,647	5,972
Foreclosed assets	19,413	26,119
Net cash (used in) provided by investing activities	(666,975)	(942,912)
Net increase (decrease) in:
Deposits	1,055,023	1,073,526
Assets sold under agreements to repurchase	(14,612)	(80,659)
Other short-term borrowings	100,000	1
Payments of notes payable	(43,800)	(59,526)
Principal payments of finance leases	(538)	(439)
Proceeds from issuance of common stock	0	(1,005)
Payments for repurchase of redeemable preferred stock	0
Dividends paid to parent company	(580,000)	(202,300)
Dividends paid	0	0
Net payments for repurchase of common stock	(39)	2
Payments related to tax witholding for share-based compensation	(1,298)	0
Net cash (used in) provided by financing activities	514,736	729,600
Net (decrease) increase in cash and due from banks, and restricted cash	57,204	(17,721)
Cash and due from banks and restricted cash at beginning of period	393,777	402,995
Cash and due from banks and restricted cash at end of period	$ 450,981	$ 385,274

Condensed consolidating finan_3

Condensed consolidating financial information of guarantor and issuers of registered guaranteed securities - Additional Information (Details)	Mar. 31, 2020
PNA Holding Co.
Condensed income statements
Wholly-owned subsidiary percentage	100.00%